10/24/2024 10:43:36 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 51.39.228.25
10/24/2024 10:43:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 51.39.228.25
10/24/2024 10:43:46 AM | Request Received onLoginClick=> userName: JTR1 | Client IP: 51.39.228.25
10/24/2024 10:43:46 AM | Response Sent => {"Result":"0","UserID":"168","UserRoleID":"4","UserLevelID":"123-B","UserName":"JTR1","Password":"JHSRdAxE8Kw=","tokenKey":"0N8ND7SQWL"} | Client IP: 51.39.228.25
10/24/2024 10:43:47 AM | Request Received getUserModuleRights=> branchId:0userId: 168 | Client IP: 51.39.228.25
10/24/2024 10:43:48 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 51.39.228.25
10/24/2024 10:43:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 51.39.228.25
10/24/2024 10:43:48 AM | Request Received getDashboardList=> userId: 168, languageCode:Sp | Client IP: 51.39.228.25
10/24/2024 10:43:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.228.25
10/24/2024 10:43:49 AM | Request Received getDashboardList=> userId: 168, languageCode:Sp | Client IP: 51.39.228.25
10/24/2024 10:43:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.228.25
10/24/2024 10:43:49 AM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-10-24 fto: 2024-10-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.228.25
10/24/2024 10:43:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.228.25
10/24/2024 10:43:56 AM | Request Received getReportData=> fid: 123| ftype:  ffrom: 2024-10-24 fto: 2024-10-24 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:Sp rptName: Summary rptCatName: Service Performance fUserLevel: 123-B | Client IP: 51.39.228.25
10/24/2024 10:43:56 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Categoría\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Turnos emitidos #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Turnos emitidos %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Turnos atendidos #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Turnos atendidos %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Tiempo de espera promedio\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Tiempo de espera SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Tiempo de espera SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Tiempo promedio de servicio\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Tiempo de servicio SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Tiempo de servicio SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"Turnos Ausentes #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"Turnos Ausentes %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Turnos no calificados\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx SP\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg SP\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face % SP\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Tiempo de procesamiento\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max SP\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg SP\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time % SP\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total SP\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max SP\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time SP\"}]","reportBody":"[{\"CategoryName\":\"Cita\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":24.14,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":26.92,\"AvgWaitTime\":\"00:20:22\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":14.29,\"AvgServiceTime\":\"00:10:00\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":42.86,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:10:01\",\"MaxFFTime\":\"00:32:12\",\"AvgFFTime\":\"00:10:00\",\"PercentageFFTime\":42.67,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:22:36\",\"MaxWaitingTime\":\"00:29:50\"},{\"CategoryName\":\"Walk In\",\"IssuedTicketsPerCategory\":22,\"PercentageIssuedTickets\":75.86,\"ServedTicketsPerCategory\":19,\"PercentageServedTickets\":73.08,\"AvgWaitTime\":\"00:19:40\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:04:57\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":57.89,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"01:34:05\",\"MaxFFTime\":\"00:17:38\",\"AvgFFTime\":\"00:04:57\",\"PercentageFFTime\":57.33,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:13:54\",\"MaxWaitingTime\":\"00:31:43\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Turnos atendidos/emitidos\",\"colValue\":\"26 / 29 (89.66%)\"},{\"colName\":\"Tiempo de espera\",\"colValue\":\"Prom.: 00:19:51 | SLA: 3.45%\"},{\"colName\":\"Tiempo de Servicio\",\"colValue\":\"Prom.: 00:06:18 | SLA: 53.85%\"},{\"colName\":\"Ausente\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Cita\",\"AverageServiceTimePerCategory\":10.00,\"AverageWaitingTimePerCategory\":20.37,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Walk In\",\"AverageServiceTimePerCategory\":4.95,\"AverageWaitingTimePerCategory\":19.68,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.228.25
10/24/2024 10:44:04 AM | Request Received getDashboardList=> userId: 168, languageCode:Sp | Client IP: 51.39.228.25
10/24/2024 10:44:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.228.25
10/24/2024 10:44:05 AM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-10-24 fto: 2024-10-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.228.25
10/24/2024 10:44:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.228.25
10/24/2024 10:44:10 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 51.39.228.25
10/24/2024 10:44:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 51.39.228.25