3/13/2024 12:52:11 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.109.165.56
3/13/2024 12:52:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.109.165.56
3/13/2024 12:52:34 PM | Request Received onLoginClick=> userName: KIAJ4 | Client IP: 5.109.165.56
3/13/2024 12:52:34 PM | Response Sent => {"Result":"0","UserID":"171","UserRoleID":"4","UserLevelID":"126-B","UserName":"KIAJ4","Password":"JHSRdAxE8Kw=","tokenKey":"CHDBNCVDF1"} | Client IP: 5.109.165.56
3/13/2024 12:52:35 PM | Request Received getUserModuleRights=> branchId:0userId: 171 | Client IP: 5.109.165.56
3/13/2024 12:52:39 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.109.165.56
3/13/2024 12:52:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.109.165.56
3/13/2024 12:52:40 PM | Request Received getDashboardList=> userId: 171, languageCode:Sp | Client IP: 5.109.165.56
3/13/2024 12:52:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.109.165.56
3/13/2024 12:52:40 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.109.165.56
3/13/2024 12:52:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.109.165.56
3/13/2024 12:52:40 PM | Request Received getDashboardList=> userId: 171, languageCode:Sp | Client IP: 5.109.165.56
3/13/2024 12:52:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.109.165.56
3/13/2024 12:53:41 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.109.165.56
3/13/2024 12:53:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.109.165.56
3/13/2024 12:54:42 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.109.165.56
3/13/2024 12:54:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.109.165.56
3/13/2024 12:55:43 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.109.165.56
3/13/2024 12:55:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.109.165.56
3/13/2024 12:56:39 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.109.165.56
3/13/2024 12:56:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.109.165.56
3/13/2024 12:56:40 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.109.165.56
3/13/2024 12:56:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.109.165.56
3/13/2024 12:57:04 PM | Request Received onLoginClick=> userName: KIAJ4 | Client IP: 5.109.165.56
3/13/2024 12:57:04 PM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"KIAJ4","Password":"123456","tokenKey":"CGQDW7VMMC"} | Client IP: 5.109.165.56
3/13/2024 12:57:12 PM | Request Received onLoginClick=> userName: KIAJ4 | Client IP: 5.109.165.56
3/13/2024 12:57:12 PM | Response Sent => {"Result":"0","UserID":"171","UserRoleID":"4","UserLevelID":"126-B","UserName":"KIAJ4","Password":"JHSRdAxE8Kw=","tokenKey":"Q7WYD7OUYA"} | Client IP: 5.109.165.56
3/13/2024 12:57:12 PM | Request Received getUserModuleRights=> branchId:0userId: 171 | Client IP: 5.109.165.56
3/13/2024 12:57:13 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.109.165.56
3/13/2024 12:57:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.109.165.56
3/13/2024 12:57:14 PM | Request Received getDashboardList=> userId: 171, languageCode:En | Client IP: 5.109.165.56
3/13/2024 12:57:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.109.165.56
3/13/2024 12:57:14 PM | Request Received getDashboardList=> userId: 171, languageCode:En | Client IP: 5.109.165.56
3/13/2024 12:57:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.109.165.56
3/13/2024 12:57:14 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.109.165.56
3/13/2024 12:57:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.109.165.56
3/13/2024 12:57:15 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.109.165.56
3/13/2024 12:57:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.109.165.56
3/13/2024 12:57:51 PM | Request Received getReportData=> fid: 126| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 126-B | Client IP: 5.109.165.56
3/13/2024 12:57:51 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":33.33,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Walk In\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":66.67,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:01:20\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:02:43\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"1 / 3 (33.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:20 | SLA: 33.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:43 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Walk In\",\"AverageServiceTimePerCategory\":2.72,\"AverageWaitingTimePerCategory\":1.33}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.109.165.56
3/13/2024 12:58:03 PM | Request Received getReportData=> fid: 126| ftype:  ffrom: 2024-02-12 fto: 2024-03-12 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 126-B | Client IP: 5.109.165.56
3/13/2024 12:58:04 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":25.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:00:15\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:01:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Walk In\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":75.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":83.33,\"AvgWaitTime\":\"00:02:18\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:00:26\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6 / 8 (75.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:58 | SLA: 62.50%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:31 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":1.02,\"AverageWaitingTimePerCategory\":0.25},{\"CategoryName\":\"Walk In\",\"AverageServiceTimePerCategory\":0.43,\"AverageWaitingTimePerCategory\":2.31}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.109.165.56
3/13/2024 12:58:19 PM | Request Received getReportData=> fid: 126| ftype:  ffrom: 2024-02-12 fto: 2024-03-12 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 126-B | Client IP: 5.109.165.56
3/13/2024 12:58:19 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":25.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:00:15\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:01:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Walk In\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":75.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":83.33,\"AvgWaitTime\":\"00:02:18\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:00:26\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6 / 8 (75.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:58 | SLA: 62.50%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:31 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":1.02,\"AverageWaitingTimePerCategory\":0.25},{\"CategoryName\":\"Walk In\",\"AverageServiceTimePerCategory\":0.43,\"AverageWaitingTimePerCategory\":2.31}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.109.165.56
3/13/2024 12:58:44 PM | Request Received getReportData=> fid: 126| ftype:  ffrom: 2024-02-12 fto: 2024-03-12 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 126-B | Client IP: 5.109.165.56
3/13/2024 12:58:51 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"}]","reportBody":"[{\"BranchName\":\"KIA Service Jeddah\",\"OperatorName\":\"KD1\",\"TicketServed\":4,\"AvgServiceTime\":\"00:00:18\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"01:58:41\",\"ServingPercentage\":1.03,\"BackendPercentage\":0.00,\"IdlePercentage\":98.97},{\"BranchName\":\"KIA Service Jeddah\",\"OperatorName\":\"KD2\",\"TicketServed\":1,\"AvgServiceTime\":\"00:00:57\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:01:05\",\"ServingPercentage\":87.69,\"BackendPercentage\":0.00,\"IdlePercentage\":12.31},{\"BranchName\":\"KIA Service Jeddah\",\"OperatorName\":\"KD3\",\"TicketServed\":1,\"AvgServiceTime\":\"00:01:01\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:04:27\",\"ServingPercentage\":22.85,\"BackendPercentage\":0.00,\"IdlePercentage\":77.15},{\"BranchName\":\"KIA Service Jeddah\",\"OperatorName\":\"KD4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"KD1\",\"KD2\",\"KD3\",\"KD4\"],\"TicketServed\":[4,1,1,0],\"SLA\":[100.00,100.00,100.00,0.00],\"ServingPercentage\":[1.03,87.69,22.85,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00],\"IdlePercentage\":[98.97,12.31,77.15,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.109.165.56
3/13/2024 12:59:20 PM | Request Received getReportData=> fid: 126| ftype:  ffrom: 2024-02-12 fto: 2024-03-12 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 126-B | Client IP: 5.109.165.56
3/13/2024 12:59:23 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.109.165.56
3/13/2024 12:59:23 PM | Request Received getReportData=> fid: 126| ftype:  ffrom: 2024-02-12 fto: 2024-03-12 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 126-B | Client IP: 5.109.165.56
3/13/2024 12:59:24 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.109.165.56
3/13/2024 12:59:24 PM | Request Received getReportData=> fid: 126| ftype:  ffrom: 2024-02-12 fto: 2024-03-12 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 126-B | Client IP: 5.109.165.56
3/13/2024 12:59:24 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.109.165.56
3/13/2024 12:59:33 PM | Request Received getDashboardList=> userId: 171, languageCode:En | Client IP: 5.109.165.56
3/13/2024 12:59:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.109.165.56
3/13/2024 12:59:33 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2024-02-12 fto: 2024-03-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.109.165.56
3/13/2024 12:59:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.109.165.56
3/13/2024 12:59:48 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.109.165.56
3/13/2024 12:59:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.109.165.56
3/13/2024 12:59:50 PM | Request Received onLoginClick=> userName: JTR1 | Client IP: 5.109.165.56
3/13/2024 12:59:50 PM | Response Sent => {"Result":"0","UserID":"168","UserRoleID":"4","UserLevelID":"123-B","UserName":"JTR1","Password":"JHSRdAxE8Kw=","tokenKey":"51AMOT1G1A"} | Client IP: 5.109.165.56
3/13/2024 12:59:50 PM | Request Received getUserModuleRights=> branchId:0userId: 168 | Client IP: 5.109.165.56
3/13/2024 12:59:51 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.109.165.56
3/13/2024 12:59:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.109.165.56
3/13/2024 12:59:52 PM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 5.109.165.56
3/13/2024 12:59:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.109.165.56
3/13/2024 12:59:52 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.109.165.56
3/13/2024 12:59:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.109.165.56
3/13/2024 12:59:53 PM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 5.109.165.56
3/13/2024 12:59:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.109.165.56
3/13/2024 1:00:52 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.109.165.56
3/13/2024 1:00:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.109.165.56
3/13/2024 1:01:52 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.109.165.56
3/13/2024 1:01:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.109.165.56
3/13/2024 1:02:52 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.109.165.56
3/13/2024 1:02:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.109.165.56
3/13/2024 1:03:56 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.109.165.56
3/13/2024 1:03:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.109.165.56
3/13/2024 1:05:16 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.109.165.56
3/13/2024 1:05:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.109.165.56
3/13/2024 1:09:52 PM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 37.104.12.38
3/13/2024 1:09:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 37.104.12.38
3/13/2024 1:09:54 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 37.104.12.38
3/13/2024 1:09:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 37.104.12.38
3/13/2024 1:09:54 PM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 37.104.12.38
3/13/2024 1:09:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 37.104.12.38
3/13/2024 1:09:55 PM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 37.104.12.38
3/13/2024 1:09:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 37.104.12.38
3/13/2024 1:09:58 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 37.104.12.38
3/13/2024 1:09:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.104.12.38
3/13/2024 1:10:55 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 37.104.12.38
3/13/2024 1:10:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.104.12.38
3/13/2024 1:11:54 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 37.104.12.38
3/13/2024 1:11:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.104.12.38
3/13/2024 1:12:56 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 37.104.12.38
3/13/2024 1:12:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.104.12.38
3/13/2024 1:14:22 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 37.104.12.38
3/13/2024 1:14:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.104.12.38
3/13/2024 1:15:22 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 37.104.12.38
3/13/2024 1:15:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.104.12.38
3/13/2024 1:16:22 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 37.104.12.38
3/13/2024 1:16:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.104.12.38
3/13/2024 1:17:21 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 37.104.12.38
3/13/2024 1:17:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.104.12.38
3/13/2024 1:18:22 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 37.104.12.38
3/13/2024 1:18:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.104.12.38
3/13/2024 1:18:30 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 37.104.12.38
3/13/2024 1:18:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 37.104.12.38
3/13/2024 1:18:32 PM | Request Received onLoginClick=> userName: JTR1 | Client IP: 37.104.12.38
3/13/2024 1:18:32 PM | Response Sent => {"Result":"0","UserID":"168","UserRoleID":"4","UserLevelID":"123-B","UserName":"JTR1","Password":"JHSRdAxE8Kw=","tokenKey":"WAGSROVIIP"} | Client IP: 37.104.12.38
3/13/2024 1:18:32 PM | Request Received getUserModuleRights=> branchId:0userId: 168 | Client IP: 37.104.12.38
3/13/2024 1:18:33 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 37.104.12.38
3/13/2024 1:18:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 37.104.12.38
3/13/2024 1:18:33 PM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 37.104.12.38
3/13/2024 1:18:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 37.104.12.38
3/13/2024 1:18:33 PM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 37.104.12.38
3/13/2024 1:18:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 37.104.12.38
3/13/2024 1:18:34 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 37.104.12.38
3/13/2024 1:18:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.104.12.38
3/13/2024 1:18:35 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 37.104.12.38
3/13/2024 1:18:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 37.104.12.38
3/13/2024 1:19:24 PM | Request Received getReportData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 123-B | Client IP: 37.104.12.38
3/13/2024 1:19:25 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":23.08,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":20.00,\"AvgWaitTime\":\"00:17:19\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:52\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Walk In\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":76.92,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":80.00,\"AvgWaitTime\":\"00:10:28\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":20.00,\"AvgServiceTime\":\"00:21:42\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":37.50,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 13 (76.92%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:11:50 | SLA: 15.38%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:17:32 | SLA: 50.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.87,\"AverageWaitingTimePerCategory\":17.32},{\"CategoryName\":\"Walk In\",\"AverageServiceTimePerCategory\":21.70,\"AverageWaitingTimePerCategory\":10.47}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 37.104.12.38
3/13/2024 1:19:36 PM | Request Received getReportData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 fOtherParameters: category:APT-Appointment|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 123-B | Client IP: 37.104.12.38
3/13/2024 1:19:36 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:17:19\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:52\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"2 / 3 (66.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:17:19 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:52 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.87,\"AverageWaitingTimePerCategory\":17.32}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 37.104.12.38
3/13/2024 1:20:05 PM | Request Received getReportData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 123-B | Client IP: 37.104.12.38
3/13/2024 1:20:08 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"}]","reportBody":"[{\"BranchName\":\"JETOUR Service Riyadh\",\"OperatorName\":\"JR1\",\"TicketServed\":5,\"AvgServiceTime\":\"00:23:06\",\"SLA\":20.00,\"DaysWorked\":0,\"LoggedTime\":\"06:13:16\",\"ServingPercentage\":30.96,\"BackendPercentage\":0.00,\"IdlePercentage\":69.04},{\"BranchName\":\"JETOUR Service Riyadh\",\"OperatorName\":\"JR2\",\"TicketServed\":5,\"AvgServiceTime\":\"00:11:57\",\"SLA\":80.00,\"DaysWorked\":0,\"LoggedTime\":\"02:17:29\",\"ServingPercentage\":43.50,\"BackendPercentage\":0.00,\"IdlePercentage\":56.50},{\"BranchName\":\"JETOUR Service Riyadh\",\"OperatorName\":\"JR3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00},{\"BranchName\":\"JETOUR Service Riyadh\",\"OperatorName\":\"JR4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"JR1\",\"JR2\",\"JR3\",\"JR4\"],\"TicketServed\":[5,5,0,0],\"SLA\":[20.00,80.00,0.00,0.00],\"ServingPercentage\":[30.96,43.50,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00],\"IdlePercentage\":[69.04,56.50,0.00,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 37.104.12.38
3/13/2024 1:20:18 PM | Request Received getReportData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 fOtherParameters: operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 123-B | Client IP: 37.104.12.38
3/13/2024 1:20:19 PM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"}]","reportBody":"[{\"BranchName\":\"JETOUR Service Riyadh\",\"Teller\":\"JR1\",\"Date\":\"13/03/2024\",\"TicketServed\":5,\"AvgServiceTime\":\"00:23:06\",\"SLAService\":20.00,\"LoggedTime\":\"06:13:16\",\"ServingPercentage\":30.96,\"BackOfficePercentage\":0.00,\"IdlePercentage\":69.04,\"ArrivalTime\":\"08:01:48\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Teller\":\"JR2\",\"Date\":\"13/03/2024\",\"TicketServed\":5,\"AvgServiceTime\":\"00:11:57\",\"SLAService\":80.00,\"LoggedTime\":\"02:17:29\",\"ServingPercentage\":43.50,\"BackOfficePercentage\":0.00,\"IdlePercentage\":56.50,\"ArrivalTime\":\"10:01:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Teller\":\"JR3\",\"Date\":\"13/03/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Teller\":\"JR4\",\"Date\":\"13/03/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"10\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:05:14\"},{\"colName\":\"Logged time\",\"colValue\":\"08:30:45\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 34.34% | Back office: 0.00% | Idle: 65.66%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"JR1\",\"ServiceHours\":1.93,\"BackOfficeHours\":0.00,\"IdleHours\":4.30},{\"Teller\":\"JR2\",\"ServiceHours\":1.00,\"BackOfficeHours\":0.00,\"IdleHours\":1.29},{\"Teller\":\"JR3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"JR4\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 37.104.12.38
3/13/2024 1:20:47 PM | Request Received getReportData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 fOtherParameters: operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 123-B | Client IP: 37.104.12.38
3/13/2024 1:20:48 PM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 37.104.12.38
3/13/2024 1:20:52 PM | Request Received getReportData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 fOtherParameters: operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 123-B | Client IP: 37.104.12.38
3/13/2024 1:20:52 PM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"}]","reportBody":"[{\"BranchName\":\"JETOUR Service Riyadh\",\"OperatorName\":\"JR1\",\"Date\":\"13/03/2024\",\"TicketServed\":5,\"AvgServiceTime\":\"00:23:06\",\"SLA\":20.00,\"LoggedTime\":\"06:17:18\",\"ServingTime\":\"01:55:34\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:21:44\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"OperatorName\":\"JR2\",\"Date\":\"13/03/2024\",\"TicketServed\":5,\"AvgServiceTime\":\"00:11:57\",\"SLA\":80.00,\"LoggedTime\":\"02:19:30\",\"ServingTime\":\"00:59:48\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:19:42\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"OperatorName\":\"JR3\",\"Date\":\"13/03/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"OperatorName\":\"JR4\",\"Date\":\"13/03/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 37.104.12.38
3/13/2024 1:21:12 PM | Request Received getReportData=> fid: 123| ftype:  ffrom: 2024-03-13 fto: 2024-03-13 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 123-B | Client IP: 37.104.12.38
3/13/2024 1:21:13 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"}]","reportBody":"[{\"BranchName\":\"JETOUR Service Riyadh\",\"OperatorName\":\"JR1\",\"TicketServed\":5,\"AvgServiceTime\":\"00:23:06\",\"SLA\":20.00,\"DaysWorked\":0,\"LoggedTime\":\"06:17:18\",\"ServingPercentage\":30.63,\"BackendPercentage\":0.00,\"IdlePercentage\":69.37},{\"BranchName\":\"JETOUR Service Riyadh\",\"OperatorName\":\"JR2\",\"TicketServed\":5,\"AvgServiceTime\":\"00:11:57\",\"SLA\":80.00,\"DaysWorked\":0,\"LoggedTime\":\"02:19:30\",\"ServingPercentage\":42.87,\"BackendPercentage\":0.00,\"IdlePercentage\":57.13},{\"BranchName\":\"JETOUR Service Riyadh\",\"OperatorName\":\"JR3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00},{\"BranchName\":\"JETOUR Service Riyadh\",\"OperatorName\":\"JR4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"JR1\",\"JR2\",\"JR3\",\"JR4\"],\"TicketServed\":[5,5,0,0],\"SLA\":[20.00,80.00,0.00,0.00],\"ServingPercentage\":[30.63,42.87,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00],\"IdlePercentage\":[69.37,57.13,0.00,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 37.104.12.38
3/13/2024 1:23:19 PM | Request Received getReportData=> fid: 123 ftype:  ffrom: 2024-03-13 fto: 2024-03-13 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 123-B | Client IP: 37.104.12.38
3/13/2024 1:23:25 PM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"}]","reportBody":"[{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Appointment\",\"ClientName\":\"548946666\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:11:55\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:22\",\"Date\":\"2024-03-13\",\"IssueTime\":\"09:49:32\",\"CallTime\":\"10:01:27\",\"ServiceEndTime\":\"10:01:49\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"09:49:32\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:01:27\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"10:01:49\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eA0001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Appointment\",\"ClientName\":\"22\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:22:43\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:01:22\",\"Date\":\"2024-03-13\",\"IssueTime\":\"10:37:17\",\"CallTime\":\"11:00:00\",\"ServiceEndTime\":\"11:01:22\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:37:17\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"11:00:00\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"11:01:22\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eA0002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Appointment\",\"ClientName\":\"??? ????????\",\"Status\":\"Ticket Issued\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2024-03-13\",\"IssueTime\":\"12:11:29\",\"CallTime\":null,\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"12:11:29\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket has been issued\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eA0003 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Walk In\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:13:40\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:08:28\",\"Date\":\"2024-03-13\",\"IssueTime\":\"07:48:15\",\"CallTime\":\"08:01:55\",\"ServiceEndTime\":\"08:10:23\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"07:48:15\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"08:01:55\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"08:10:23\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eW1001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Walk In\",\"ClientName\":\"-\",\"Status\":\"Ticket in serving\",\"WaitingTime\":\"00:11:54\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2024-03-13\",\"IssueTime\":\"07:58:35\",\"CallTime\":\"08:10:29\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"07:58:35\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"08:10:29\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eW1002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Walk In\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:13:16\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:38\",\"Date\":\"2024-03-13\",\"IssueTime\":\"09:48:35\",\"CallTime\":\"10:01:51\",\"ServiceEndTime\":\"10:02:29\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"09:48:35\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:01:51\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"10:02:29\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eW1003 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Walk In\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:04:17\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:14\",\"Date\":\"2024-03-13\",\"IssueTime\":\"09:58:14\",\"CallTime\":\"10:02:31\",\"ServiceEndTime\":\"10:02:45\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"09:58:14\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:02:31\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"10:02:45\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eW1004 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Walk In\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:04:16\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:57:12\",\"Date\":\"2024-03-13\",\"IssueTime\":\"09:58:32\",\"CallTime\":\"10:02:48\",\"ServiceEndTime\":\"11:00:00\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"09:58:32\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:02:48\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"11:00:00\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eW1005 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Walk In\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:18:46\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:07\",\"Date\":\"2024-03-13\",\"IssueTime\":\"10:03:12\",\"CallTime\":\"10:21:58\",\"ServiceEndTime\":\"10:22:05\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:03:12\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:21:58\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"10:22:05\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eW1006 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Walk In\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:15:20\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:41:38\",\"Date\":\"2024-03-13\",\"IssueTime\":\"10:06:45\",\"CallTime\":\"10:22:05\",\"ServiceEndTime\":\"11:03:43\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:06:45\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:22:05\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"11:03:43\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eW1007 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Walk In\",\"ClientName\":\"-\",\"Status\":\"Ticket in serving\",\"WaitingTime\":\"00:12:30\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2024-03-13\",\"IssueTime\":\"10:48:52\",\"CallTime\":\"11:01:22\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:48:52\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"11:01:22\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR2\\\",\\\"description\\\":\\\"Tickted is being attended\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eW1008 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Walk In\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:08:46\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:59:43\",\"Date\":\"2024-03-13\",\"IssueTime\":\"10:54:59\",\"CallTime\":\"11:03:45\",\"ServiceEndTime\":\"12:03:28\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:54:59\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"11:03:45\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"12:03:28\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eW1009 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"JETOUR Service Riyadh\",\"Category\":\"Walk In\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:05:23\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:05:38\",\"Date\":\"2024-03-13\",\"IssueTime\":\"11:58:07\",\"CallTime\":\"12:03:30\",\"ServiceEndTime\":\"12:09:08\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"11:58:07\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"12:03:30\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"12:09:08\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"JR1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eW1010 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 37.104.12.38