10/9/2023 9:55:32 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:33 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:34 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:34 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:39 AM | Request Received getDashboardData=> fid: 117| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 9:55:40 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:40 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:40 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:40 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:41 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:41 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:41 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:41 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:42 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:42 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:42 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:42 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:43 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:43 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:43 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:43 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:43 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:43 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:44 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:44 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:44 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:44 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 51.39.226.191
10/9/2023 9:55:46 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:55:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 51.39.226.191
10/9/2023 9:57:21 AM | Request Received getDashboardData=> fid: 117| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 9:57:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 9:57:21 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:57:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 51.39.226.191
10/9/2023 9:57:21 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:57:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.226.191
10/9/2023 9:57:22 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 9:57:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 51.39.226.191
10/9/2023 9:57:23 AM | Request Received getDashboardData=> fid: 117| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 9:57:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 10:26:34 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.226.191
10/9/2023 10:26:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.226.191
10/9/2023 10:26:35 AM | Request Received getDashboardData=> fid: 117| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 10:26:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 10:26:36 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 10:26:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 51.39.226.191
10/9/2023 10:26:37 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.226.191
10/9/2023 10:26:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 51.39.226.191
10/9/2023 10:26:37 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.226.191
10/9/2023 10:26:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.226.191
10/9/2023 10:26:39 AM | Request Received getDashboardData=> fid: 117| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 10:26:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 10:26:42 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.226.191
10/9/2023 10:26:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.226.191
10/9/2023 10:26:51 AM | Request Received onLoginClick=> userName: JTR1 | Client IP: 51.39.226.191
10/9/2023 10:26:51 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"JTR1","Password":"1","tokenKey":"ATU9I678GO"} | Client IP: 51.39.226.191
10/9/2023 10:27:01 AM | Request Received onLoginClick=> userName: JTR1 | Client IP: 51.39.226.191
10/9/2023 10:27:01 AM | Response Sent => {"Result":"0","UserID":"168","UserRoleID":"4","UserLevelID":"123-B","UserName":"JTR1","Password":"JHSRdAxE8Kw=","tokenKey":"PIB8HWNN3C"} | Client IP: 51.39.226.191
10/9/2023 10:27:01 AM | Request Received getUserModuleRights=> branchId:0userId: 168 | Client IP: 51.39.226.191
10/9/2023 10:27:02 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.226.191
10/9/2023 10:27:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.226.191
10/9/2023 10:27:02 AM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 51.39.226.191
10/9/2023 10:27:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.226.191
10/9/2023 10:27:02 AM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 51.39.226.191
10/9/2023 10:27:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.226.191
10/9/2023 10:27:06 AM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 10:27:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 10:28:05 AM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 10:28:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:04:20 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.226.191
10/9/2023 12:04:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.226.191
10/9/2023 12:04:21 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.226.191
10/9/2023 12:04:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.226.191
10/9/2023 12:04:21 PM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 51.39.226.191
10/9/2023 12:04:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.226.191
10/9/2023 12:04:21 PM | Request Received getDashboardList=> userId: 168, languageCode:En | Client IP: 51.39.226.191
10/9/2023 12:04:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.226.191
10/9/2023 12:04:22 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:04:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:05:23 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:05:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:06:22 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:06:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:07:23 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:07:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:08:55 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:08:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:09:54 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:09:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:10:54 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:10:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:11:57 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:11:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:12:59 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:12:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:13:55 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:13:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:14:56 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:14:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:15:55 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:15:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:16:55 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:16:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:17:22 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 40.94.102.25
10/9/2023 12:17:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 40.94.102.25
10/9/2023 12:17:35 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 40.94.89.69
10/9/2023 12:17:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 40.94.89.69
10/9/2023 12:17:42 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 40.94.88.73
10/9/2023 12:17:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 40.94.88.73
10/9/2023 12:17:55 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:17:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:18:54 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:18:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:19:54 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:19:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:20:31 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 40.94.104.42
10/9/2023 12:20:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 40.94.104.42
10/9/2023 12:20:56 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:20:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:21:55 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:21:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:22:00 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 40.94.90.51
10/9/2023 12:22:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 40.94.90.51
10/9/2023 12:22:55 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:22:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:23:55 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:23:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:24:54 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:24:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:25:55 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:25:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:26:54 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:26:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:27:54 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:27:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:28:54 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:28:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:29:55 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:29:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:30:54 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:30:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:31:55 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:31:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:32:55 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:32:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:33:54 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:33:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:34:54 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:34:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:35:54 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:35:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 12:36:54 PM | Request Received getDashboardData=> fid: 123| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.226.191
10/9/2023 12:36:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.226.191
10/9/2023 1:44:31 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 86.51.153.203
10/9/2023 1:44:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 86.51.153.203
10/9/2023 1:50:10 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 86.51.153.203
10/9/2023 1:50:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 86.51.153.203
10/9/2023 1:50:23 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 86.51.153.203
10/9/2023 1:50:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 86.51.153.203
10/9/2023 1:50:25 PM | Request Received onLoginClick=> userName: kiaj4 | Client IP: 86.51.153.203
10/9/2023 1:50:25 PM | Response Sent => {"Result":"0","UserID":"171","UserRoleID":"4","UserLevelID":"126-B","UserName":"kiaj4","Password":"JHSRdAxE8Kw=","tokenKey":"W73W76T1GO"} | Client IP: 86.51.153.203
10/9/2023 1:50:25 PM | Request Received getUserModuleRights=> branchId:0userId: 171 | Client IP: 86.51.153.203
10/9/2023 1:50:28 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 86.51.153.203
10/9/2023 1:50:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 86.51.153.203
10/9/2023 1:50:28 PM | Request Received getDashboardList=> userId: 171, languageCode:En | Client IP: 86.51.153.203
10/9/2023 1:50:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 86.51.153.203
10/9/2023 1:50:28 PM | Request Received getDashboardList=> userId: 171, languageCode:En | Client IP: 86.51.153.203
10/9/2023 1:50:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 86.51.153.203
10/9/2023 1:50:28 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 86.51.153.203
10/9/2023 1:50:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 86.51.153.203
10/9/2023 1:50:44 PM | Request Received getDashboardList=> userId: 171, languageCode:En | Client IP: 86.51.153.203
10/9/2023 1:50:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 86.51.153.203
10/9/2023 1:50:44 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 86.51.153.203
10/9/2023 1:50:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 86.51.153.203
10/9/2023 1:50:48 PM | Request Received getDashboardList=> userId: 171, languageCode:En | Client IP: 86.51.153.203
10/9/2023 1:50:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 86.51.153.203
10/9/2023 1:50:48 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 86.51.153.203
10/9/2023 1:50:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 86.51.153.203
10/9/2023 1:50:59 PM | Request Received getDashboardList=> userId: 171, languageCode:En | Client IP: 86.51.153.203
10/9/2023 1:50:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 86.51.153.203
10/9/2023 1:50:59 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 86.51.153.203
10/9/2023 1:50:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 86.51.153.203
10/9/2023 1:51:05 PM | Request Received getReportData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 126-B | Client IP: 86.51.153.203
10/9/2023 1:51:05 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:03:27\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Walk In\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"2 / 2 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:27 | SLA: 50.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:04 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.08,\"AverageWaitingTimePerCategory\":3.46},{\"CategoryName\":\"Walk In\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 86.51.153.203
10/9/2023 1:57:04 PM | Request Received getDashboardList=> userId: 171, languageCode:En | Client IP: 86.51.153.203
10/9/2023 1:57:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 86.51.153.203
10/9/2023 1:57:04 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 86.51.153.203
10/9/2023 1:57:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 86.51.153.203
10/9/2023 1:57:06 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 86.51.153.203
10/9/2023 1:57:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 86.51.153.203
10/9/2023 1:57:06 PM | Request Received getDashboardList=> userId: 171, languageCode:En | Client IP: 86.51.153.203
10/9/2023 1:57:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 86.51.153.203
10/9/2023 1:57:08 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 86.51.153.203
10/9/2023 1:57:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 86.51.153.203
10/9/2023 1:57:08 PM | Request Received getDashboardList=> userId: 171, languageCode:En | Client IP: 86.51.153.203
10/9/2023 1:57:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 86.51.153.203
10/9/2023 1:57:09 PM | Request Received getDashboardList=> userId: 171, languageCode:En | Client IP: 86.51.153.203
10/9/2023 1:57:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 86.51.153.203
10/9/2023 1:57:09 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 86.51.153.203
10/9/2023 1:57:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 86.51.153.203
10/9/2023 1:57:12 PM | Request Received getDashboardList=> userId: 171, languageCode:En | Client IP: 86.51.153.203
10/9/2023 1:57:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 86.51.153.203
10/9/2023 1:57:12 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 86.51.153.203
10/9/2023 1:57:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 86.51.153.203
10/9/2023 1:57:28 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 86.51.153.203
10/9/2023 1:57:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 86.51.153.203
10/9/2023 1:57:29 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 86.51.153.203
10/9/2023 1:57:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 86.51.153.203
10/9/2023 1:57:54 PM | Request Received getDashboardList=> userId: 171, languageCode:En | Client IP: 86.51.153.203
10/9/2023 1:57:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 86.51.153.203
10/9/2023 1:57:55 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: APT-Appointment|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 86.51.153.203
10/9/2023 1:58:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 86.51.153.203
10/9/2023 1:58:03 PM | Request Received getDashboardList=> userId: 171, languageCode:En | Client IP: 86.51.153.203
10/9/2023 1:58:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 86.51.153.203
10/9/2023 1:58:04 PM | Request Received getDashboardList=> userId: 171, languageCode:En | Client IP: 86.51.153.203
10/9/2023 1:58:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 86.51.153.203
10/9/2023 1:58:05 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 86.51.153.203
10/9/2023 1:58:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 86.51.153.203
10/9/2023 1:58:17 PM | Request Received getDashboardList=> userId: 171, languageCode:En | Client IP: 86.51.153.203
10/9/2023 1:58:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 86.51.153.203
10/9/2023 1:58:17 PM | Request Received getDashboardData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 86.51.153.203
10/9/2023 1:58:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 86.51.153.203
10/9/2023 1:58:19 PM | Request Received getReportData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 126-B | Client IP: 86.51.153.203
10/9/2023 1:58:19 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":66.67,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:03:27\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Walk In\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":33.33,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"2 / 3 (66.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:27 | SLA: 33.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:04 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.08,\"AverageWaitingTimePerCategory\":3.46},{\"CategoryName\":\"Walk In\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 86.51.153.203
10/9/2023 1:58:23 PM | Request Received getReportData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 126-B | Client IP: 86.51.153.203
10/9/2023 1:58:23 PM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"CountServedTickets\":2,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:03:27\",\"MaxWaitTime\":\"00:06:41\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00},{\"CategoryName\":\"Walk In\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"2 / 3 (66.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:27 | Max.: 00:06:41 | SLA: 33.33% (1)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"Appointment\",\"CountServedTickets\":2,\"PercentageServedTickets\":\"100\",\"AvgWaitTime\":\"3.47\",\"MaxWaitTime\":\"00:06:41\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"50.00%\"},{\"CategoryName\":\"Walk In\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 86.51.153.203
10/9/2023 1:58:26 PM | Request Received getReportData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 126-B | Client IP: 86.51.153.203
10/9/2023 1:58:26 PM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"KIA Service Jeddah\",\"IssuedTickets\":3,\"ServedTickets\":2,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:03:27\",\"WaitingSLAPercentage\":33.33,\"WaitingSLACount\":1,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLAPercentage\":100.00,\"ServiceSLACount\":2}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"2 / 3 ( 66.67% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:27 | SLA: 33.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:04 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"KIA Service Jeddah\"],\"TicketIssued\":[3],\"TicketServed\":[2],\"TicketServedPercentage\":[100.00],\"TicketWaitingPercentage\":[33.33]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 86.51.153.203
10/9/2023 1:58:30 PM | Request Received getReportData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 126-B | Client IP: 86.51.153.203
10/9/2023 1:58:30 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"}]","reportBody":"[{\"BranchName\":\"KIA Service Jeddah\",\"OperatorName\":\"KD1\",\"TicketServed\":2,\"AvgServiceTime\":\"00:00:04\",\"SLA\":100.00,\"DaysWorked\":0,\"LoggedTime\":\"00:06:25\",\"ServingPercentage\":2.34,\"BackendPercentage\":0.00,\"IdlePercentage\":97.66},{\"BranchName\":\"KIA Service Jeddah\",\"OperatorName\":\"KD2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00},{\"BranchName\":\"KIA Service Jeddah\",\"OperatorName\":\"KD3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00},{\"BranchName\":\"KIA Service Jeddah\",\"OperatorName\":\"KD4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"KD1\",\"KD2\",\"KD3\",\"KD4\"],\"TicketServed\":[2,0,0,0],\"SLA\":[100.00,0.00,0.00,0.00],\"ServingPercentage\":[2.34,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00],\"IdlePercentage\":[97.66,0.00,0.00,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 86.51.153.203
10/9/2023 1:58:47 PM | Request Received getReportData=> fid: 126 ftype:  ffrom: 2023-10-09 fto: 2023-10-09 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 126-B | Client IP: 86.51.153.203
10/9/2023 1:58:48 PM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"}]","reportBody":"[{\"BranchName\":\"KIA Service Jeddah\",\"Category\":\"Appointment\",\"ClientName\":\"Talat Mahmood Butt \",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:06:41\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:03\",\"Date\":\"2023-10-09\",\"IssueTime\":\"11:43:29\",\"CallTime\":\"11:50:10\",\"ServiceEndTime\":\"11:50:13\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"11:43:29\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"KD1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"11:50:10\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"KD1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"11:50:13\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"KD1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eA0001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"KIA Service Jeddah\",\"Category\":\"Appointment\",\"ClientName\":\"Talat Mahmood Butt \",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:14\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:06\",\"Date\":\"2023-10-09\",\"IssueTime\":\"12:08:13\",\"CallTime\":\"12:08:27\",\"ServiceEndTime\":\"12:08:34\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"12:08:13\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"KD1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"12:08:28\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"KD1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"12:08:34\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"KD1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eA0002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"KIA Service Jeddah\",\"Category\":\"Walk In\",\"ClientName\":\"M.Tauseef\",\"Status\":\"Ticket in serving\",\"WaitingTime\":\"00:01:06\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2023-10-09\",\"IssueTime\":\"15:53:13\",\"CallTime\":\"15:54:19\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"15:53:13\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"KD1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"15:54:19\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"KD1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eW1001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 86.51.153.203
10/9/2023 2:02:42 PM | Request Received getReportData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 126-B | Client IP: 86.51.153.203
10/9/2023 2:02:42 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"}]","reportBody":"[{\"BranchName\":\"KIA Service Jeddah\",\"OperatorName\":\"KD1\",\"TicketServed\":3,\"AvgServiceTime\":\"00:01:44\",\"SLA\":66.67,\"DaysWorked\":0,\"LoggedTime\":\"00:10:25\",\"ServingPercentage\":50.08,\"BackendPercentage\":0.00,\"IdlePercentage\":49.92},{\"BranchName\":\"KIA Service Jeddah\",\"OperatorName\":\"KD2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00},{\"BranchName\":\"KIA Service Jeddah\",\"OperatorName\":\"KD3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00},{\"BranchName\":\"KIA Service Jeddah\",\"OperatorName\":\"KD4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"KD1\",\"KD2\",\"KD3\",\"KD4\"],\"TicketServed\":[3,0,0,0],\"SLA\":[66.67,0.00,0.00,0.00],\"ServingPercentage\":[50.08,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00],\"IdlePercentage\":[49.92,0.00,0.00,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 86.51.153.203
10/9/2023 2:03:02 PM | Request Received getReportData=> fid: 126 ftype:  ffrom: 2023-10-09 fto: 2023-10-09 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 126-B | Client IP: 86.51.153.203
10/9/2023 2:03:02 PM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"}]","reportBody":"[{\"BranchName\":\"KIA Service Jeddah\",\"Category\":\"Appointment\",\"ClientName\":\"Talat Mahmood Butt \",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:06:41\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:03\",\"Date\":\"2023-10-09\",\"IssueTime\":\"11:43:29\",\"CallTime\":\"11:50:10\",\"ServiceEndTime\":\"11:50:13\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"11:43:29\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"KD1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"11:50:10\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"KD1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"11:50:13\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"KD1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eA0001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"KIA Service Jeddah\",\"Category\":\"Appointment\",\"ClientName\":\"Talat Mahmood Butt \",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:14\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:06\",\"Date\":\"2023-10-09\",\"IssueTime\":\"12:08:13\",\"CallTime\":\"12:08:27\",\"ServiceEndTime\":\"12:08:34\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"12:08:13\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"KD1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"12:08:28\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"KD1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"12:08:34\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"KD1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eA0002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"KIA Service Jeddah\",\"Category\":\"Walk In\",\"ClientName\":\"M.Tauseef\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:01:06\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:05:04\",\"Date\":\"2023-10-09\",\"IssueTime\":\"15:53:13\",\"CallTime\":\"15:54:19\",\"ServiceEndTime\":\"15:59:23\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"15:53:13\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"KD1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"15:54:19\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"KD1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"15:59:23\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"KD1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eW1001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 86.51.153.203
10/9/2023 2:03:19 PM | Request Received getReportData=> fid: 126| ftype:  ffrom: 2023-10-09 fto: 2023-10-09 fOtherParameters: category:APT-Appointment|WKN-Walk In|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 126-B | Client IP: 86.51.153.203
10/9/2023 2:03:19 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":66.67,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":66.67,\"AvgWaitTime\":\"00:03:27\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Walk In\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":33.33,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":33.33,\"AvgWaitTime\":\"00:01:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:05:04\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3 / 3 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:02:40 | SLA: 66.67%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:44 | SLA: 66.67%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.08,\"AverageWaitingTimePerCategory\":3.46},{\"CategoryName\":\"Walk In\",\"AverageServiceTimePerCategory\":5.07,\"AverageWaitingTimePerCategory\":1.10}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 86.51.153.203