10/2/2023 7:18:57 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 144.86.2.46 10/2/2023 7:18:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 144.86.2.46 10/2/2023 7:18:59 AM | Request Received onLoginClick=> userName: HJM | Client IP: 144.86.2.46 10/2/2023 7:18:59 AM | Response Sent => {"Result":"0","UserID":"164","UserRoleID":"2","UserLevelID":"117-B","UserName":"HJM","Password":"JHSRdAxE8Kw=","tokenKey":"5B8KZ2HQO5"} | Client IP: 144.86.2.46 10/2/2023 7:18:59 AM | Request Received getUserModuleRights=> branchId:0userId: 164 | Client IP: 144.86.2.46 10/2/2023 7:19:02 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 144.86.2.46 10/2/2023 7:19:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 144.86.2.46 10/2/2023 7:19:04 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 144.86.2.46 10/2/2023 7:19:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 144.86.2.46 10/2/2023 7:19:04 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 144.86.2.46 10/2/2023 7:19:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:19:05 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 144.86.2.46 10/2/2023 7:19:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 144.86.2.46 10/2/2023 7:19:29 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 7:20:02 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 144.86.2.46 10/2/2023 7:20:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 144.86.2.46 10/2/2023 7:20:02 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 144.86.2.46 10/2/2023 7:20:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:20:02 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 144.86.2.46 10/2/2023 7:20:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 144.86.2.46 10/2/2023 7:20:02 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 144.86.2.46 10/2/2023 7:20:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 144.86.2.46 10/2/2023 7:20:03 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 144.86.2.46 10/2/2023 7:20:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:20:04 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 7:20:12 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 7:20:46 AM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 117, RoleId: 1, Profile Count: 1 | Client IP: 144.86.2.46 10/2/2023 7:20:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 144.86.2.46 10/2/2023 7:21:01 AM | Request Received saveOperatorRole => BranchId: 117, RoleId: 1, OperatorId: 2 | Client IP: 144.86.2.46 10/2/2023 7:21:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:operator role assigned to operator | Client IP: 144.86.2.46 10/2/2023 7:21:02 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:21:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:22:03 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:22:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:22:28 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 7:23:02 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:23:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:23:10 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 7:23:27 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 7:24:02 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:24:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:25:02 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:25:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:26:04 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:26:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:27:02 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:27:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:28:03 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:28:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:30:23 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:30:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:31:04 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:31:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:32:35 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:32:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:33:38 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:33:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:34:38 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:34:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:35:37 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:35:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:36:37 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:36:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:37:38 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:37:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:38:37 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:38:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:39:02 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:39:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:40:02 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:40:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:41:02 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:41:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:42:04 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:42:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:44:57 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:44:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:45:02 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:45:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:46:02 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:46:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:47:02 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:47:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:48:02 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:48:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:49:02 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:49:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:50:02 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:50:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:51:02 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:51:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:52:03 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 7:52:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 7:54:15 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 165.85.66.6 10/2/2023 7:54:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 165.85.66.6 10/2/2023 8:08:55 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 144.86.2.46 10/2/2023 8:08:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 144.86.2.46 10/2/2023 8:08:55 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 144.86.2.46 10/2/2023 8:08:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 144.86.2.46 10/2/2023 8:08:58 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 144.86.2.46 10/2/2023 8:08:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 144.86.2.46 10/2/2023 9:59:13 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 144.86.2.46 10/2/2023 9:59:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 144.86.2.46 10/2/2023 9:59:13 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 144.86.2.46 10/2/2023 9:59:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 144.86.2.46 10/2/2023 9:59:14 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 144.86.2.46 10/2/2023 9:59:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 144.86.2.46 10/2/2023 9:59:14 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 144.86.2.46 10/2/2023 9:59:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 9:59:17 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 144.86.2.46 10/2/2023 9:59:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:00:16 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 144.86.2.46 10/2/2023 10:00:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:00:28 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 144.86.2.46 10/2/2023 10:00:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 144.86.2.46 10/2/2023 10:00:28 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 144.86.2.46 10/2/2023 10:00:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:00:28 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 144.86.2.46 10/2/2023 10:00:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:00:28 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 144.86.2.46 10/2/2023 10:00:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 144.86.2.46 10/2/2023 10:00:29 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 144.86.2.46 10/2/2023 10:00:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 144.86.2.46 10/2/2023 10:00:40 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 10:01:09 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 10:01:28 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:01:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:02:10 AM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 117, RoleId: 1, Profile Count: 1 | Client IP: 144.86.2.46 10/2/2023 10:02:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 144.86.2.46 10/2/2023 10:02:29 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:02:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:02:34 AM | Request Received addBranchCounter=> BranchId: 117, CounterId: 1, Profile Count: 1 | Client IP: 144.86.2.46 10/2/2023 10:02:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 144.86.2.46 10/2/2023 10:02:55 AM | Request Received addBranchCounter=> BranchId: 117, CounterId: 2, Profile Count: 1 | Client IP: 144.86.2.46 10/2/2023 10:02:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 144.86.2.46 10/2/2023 10:03:28 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:03:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:04:28 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:04:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:05:28 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:05:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:08:59 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:08:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:09:18 AM | Request Received addBranchCounter=> BranchId: 117, CounterId: 3, Profile Count: 1 | Client IP: 144.86.2.46 10/2/2023 10:09:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 144.86.2.46 10/2/2023 10:09:28 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:09:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:10:28 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:10:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:10:54 AM | Request Received addBranchCounter=> BranchId: 117, CounterId: 4, Profile Count: 1 | Client IP: 144.86.2.46 10/2/2023 10:10:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 144.86.2.46 10/2/2023 10:11:07 AM | Request Received addBranchCounter=> BranchId: 117, CounterId: 4, Profile Count: 1 | Client IP: 144.86.2.46 10/2/2023 10:11:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 144.86.2.46 10/2/2023 10:11:29 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:11:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:12:28 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:12:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:13:33 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:13:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:14:29 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:14:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:19:27 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:19:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:19:29 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:19:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:20:31 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:20:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:21:28 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:21:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:22:22 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 144.86.2.46 10/2/2023 10:22:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 144.86.2.46 10/2/2023 10:22:22 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 144.86.2.46 10/2/2023 10:22:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 144.86.2.46 10/2/2023 10:22:22 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 144.86.2.46 10/2/2023 10:22:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:22:23 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 144.86.2.46 10/2/2023 10:22:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 144.86.2.46 10/2/2023 10:22:28 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 144.86.2.46 10/2/2023 10:22:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:22:31 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 10:23:23 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:23:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:24:24 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:24:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:25:23 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:25:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:25:57 AM | Request Received addCallingProfile=> ProfileId: , ProfileName: Ali AlMahdy, Categories Count: 6, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"6","CALL":{"order":[[{"category":6,"condition":"","count":1},{"category":1,"condition":"","count":1},{"category":3,"condition":"","count":1},{"category":4,"condition":"","count":1},{"category":5,"condition":"","count":1},{"category":7,"condition":"","count":1}]]}} | Client IP: 144.86.2.46 10/2/2023 10:25:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 144.86.2.46 10/2/2023 10:26:00 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 10:26:23 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:26:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:26:28 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 10:26:40 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 10:27:06 AM | Request Received deleteCallingProfile=> CallingProfileId: 950 | Client IP: 144.86.2.46 10/2/2023 10:27:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 144.86.2.46 10/2/2023 10:27:09 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 10:27:23 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:27:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:27:33 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 10:28:23 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:28:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:28:23 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 10:28:35 AM | Request Received addBranchCounter=> BranchId: 117, CounterId: 2, Profile Count: 1 | Client IP: 144.86.2.46 10/2/2023 10:28:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 144.86.2.46 10/2/2023 10:29:27 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:29:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:30:04 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 10:30:23 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:30:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:31:15 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 10:31:23 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:31:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:32:26 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:32:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:33:24 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:33:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:34:23 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:34:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:36:16 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:36:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:36:23 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 10:36:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:36:41 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 144.86.2.46 10/2/2023 10:36:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 10:36:43 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 144.86.2.46 10/2/2023 10:36:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 144.86.2.46 10/2/2023 10:36:47 AM | Request Received getReportData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 fOtherParameters: category:AS6-Accessories|AP1-Appointment|BP2-Body and Paint|CO3-Companies|EM4-Express Maintenance|GR5-General Repair|SC7-Services or Compaint|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 117-B | Client IP: 144.86.2.46 10/2/2023 10:36:47 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":20.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":33.33,\"AvgWaitTime\":\"00:27:56\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Accessories\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Body and Paint\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Companies\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Express Maintenance\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":80.00,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":66.67,\"AvgWaitTime\":\"00:25:34\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":25.00,\"AvgServiceTime\":\"00:23:25\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"General Repair\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Services or Compaint\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3 / 5 (60.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:26:21 | SLA: 20.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:15:37 | SLA: 66.67%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":27.93},{\"CategoryName\":\"Accessories\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Body and Paint\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Companies\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Express Maintenance\",\"AverageServiceTimePerCategory\":23.43,\"AverageWaitingTimePerCategory\":25.57},{\"CategoryName\":\"General Repair\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Services or Compaint\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 144.86.2.46 10/2/2023 10:36:59 AM | Request Received getReportData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 fOtherParameters: category:AS6-Accessories|AP1-Appointment|BP2-Body and Paint|CO3-Companies|EM4-Express Maintenance|GR5-General Repair|SC7-Services or Compaint|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 117-B | Client IP: 144.86.2.46 10/2/2023 10:36:59 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[{\"CategoryName\":\"Accessories\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"Appointment\",\"CountServedTickets\":1,\"PercentageServedTickets\":33.33,\"AvgWaitTime\":\"00:27:56\",\"MaxWaitTime\":\"00:27:56\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"Body and Paint\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"Companies\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"Express Maintenance\",\"CountServedTickets\":2,\"PercentageServedTickets\":66.67,\"AvgWaitTime\":\"00:25:34\",\"MaxWaitTime\":\"00:50:36\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":25.00},{\"CategoryName\":\"General Repair\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"Services or Compaint\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3 / 5 (60.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:26:21 | Max.: 00:50:36 | SLA: 20.00% (1)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"Accessories\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"Appointment\",\"CountServedTickets\":1,\"PercentageServedTickets\":\"34\",\"AvgWaitTime\":\"27.93\",\"MaxWaitTime\":\"00:27:56\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"Body and Paint\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"Companies\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"Express Maintenance\",\"CountServedTickets\":2,\"PercentageServedTickets\":\"67\",\"AvgWaitTime\":\"25.57\",\"MaxWaitTime\":\"00:50:36\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"25.00%\"},{\"CategoryName\":\"General Repair\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"Services or Compaint\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 144.86.2.46 10/2/2023 10:37:02 AM | Request Received getReportData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 fOtherParameters: category:AS6-Accessories|AP1-Appointment|BP2-Body and Paint|CO3-Companies|EM4-Express Maintenance|GR5-General Repair|SC7-Services or Compaint|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 117-B | Client IP: 144.86.2.46 10/2/2023 10:37:02 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Hassan Jameel Motors\",\"IssuedTickets\":5,\"ServedTickets\":3,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:26:21\",\"WaitingSLAPercentage\":20.00,\"WaitingSLACount\":1,\"AvgServiceTime\":\"00:15:37\",\"ServiceSLAPercentage\":66.67,\"ServiceSLACount\":2}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3 / 5 ( 60.00% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:26:21 | SLA: 20.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:15:37 | SLA: 66.67%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Hassan Jameel Motors\"],\"TicketIssued\":[5],\"TicketServed\":[3],\"TicketServedPercentage\":[66.67],\"TicketWaitingPercentage\":[20.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 144.86.2.46 10/2/2023 10:37:09 AM | Request Received getReportData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 fOtherParameters: category:AS6-Accessories|AP1-Appointment|BP2-Body and Paint|CO3-Companies|EM4-Express Maintenance|GR5-General Repair|SC7-Services or Compaint|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 117-B | Client IP: 144.86.2.46 10/2/2023 10:37:09 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transaction\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transaction\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transaction\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eAccessories\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eAppointment\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:27:56\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:01\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e1\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e1\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e33.33\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eBody 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Maintenance\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:25:34\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e25.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e1\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:23:25\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e50.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e1\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e2\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e66.67\\u003c/strong\\u003e\"},{\"CategoryName\":\"\\u003cstrong\\u003eGeneral 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Compaint\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 144.86.2.46 10/2/2023 10:37:26 AM | Request Received getReportData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 117-B | Client IP: 144.86.2.46 10/2/2023 10:37:26 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"}]","reportBody":"[{\"BranchName\":\"Hassan Jameel Motors\",\"OperatorName\":\"U1\",\"TicketServed\":2,\"AvgServiceTime\":\"00:00:05\",\"SLA\":100.00,\"DaysWorked\":0,\"LoggedTime\":\"03:04:39\",\"ServingPercentage\":0.10,\"BackendPercentage\":0.00,\"IdlePercentage\":99.90},{\"BranchName\":\"Hassan Jameel Motors\",\"OperatorName\":\"U2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"01:48:09\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00},{\"BranchName\":\"Hassan Jameel Motors\",\"OperatorName\":\"U3\",\"TicketServed\":1,\"AvgServiceTime\":\"00:46:41\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"04:04:04\",\"ServingPercentage\":19.13,\"BackendPercentage\":0.00,\"IdlePercentage\":80.87},{\"BranchName\":\"Hassan Jameel Motors\",\"OperatorName\":\"U4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"02:29:21\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"U1\",\"U2\",\"U3\",\"U4\"],\"TicketServed\":[2,0,1,0],\"SLA\":[100.00,0.00,0.00,0.00],\"ServingPercentage\":[0.10,0.00,19.13,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00],\"IdlePercentage\":[99.90,100.00,80.87,100.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 144.86.2.46 10/2/2023 10:38:10 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 10:38:26 AM | Request Received addBranchCounter=> BranchId: 117, CounterId: 2, Profile Count: 1 | Client IP: 144.86.2.46 10/2/2023 10:38:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 144.86.2.46 10/2/2023 10:39:00 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 10:39:43 AM | Request Received saveOperatorRole => BranchId: 117, RoleId: 1, OperatorId: 2 | Client IP: 144.86.2.46 10/2/2023 10:39:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:operator role assigned to operator | Client IP: 144.86.2.46 10/2/2023 10:42:54 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 165.85.66.6 10/2/2023 10:42:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 165.85.66.6 10/2/2023 10:54:06 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 11:10:12 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 144.86.2.46 10/2/2023 11:10:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 144.86.2.46 10/2/2023 11:10:12 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 144.86.2.46 10/2/2023 11:10:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 144.86.2.46 10/2/2023 11:10:12 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 144.86.2.46 10/2/2023 11:10:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 11:10:12 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 144.86.2.46 10/2/2023 11:10:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 144.86.2.46 10/2/2023 11:10:13 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 144.86.2.46 10/2/2023 11:10:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 11:10:17 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 11:11:12 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 11:11:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 11:12:19 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 11:12:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 11:13:12 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 11:13:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 11:14:13 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 11:14:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 11:15:12 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 11:15:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 11:16:12 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 11:16:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 11:17:12 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 144.86.2.46 10/2/2023 11:17:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 11:17:23 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 144.86.2.46 10/2/2023 11:17:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 144.86.2.46 10/2/2023 11:17:23 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 144.86.2.46 10/2/2023 11:17:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 144.86.2.46 10/2/2023 11:17:27 AM | Request Received getReportData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 fOtherParameters: category:AS6-Accessories|AP1-Appointment|BP2-Body and Paint|CO3-Companies|EM4-Express Maintenance|GR5-General Repair|SC7-Services or Compaint|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 117-B | Client IP: 144.86.2.46 10/2/2023 11:17:27 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":20.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":33.33,\"AvgWaitTime\":\"00:27:56\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Accessories\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Body and Paint\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Companies\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Express Maintenance\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":80.00,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":66.67,\"AvgWaitTime\":\"00:25:34\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":25.00,\"AvgServiceTime\":\"00:23:25\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"General Repair\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Services or Compaint\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3 / 5 (60.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:26:21 | SLA: 20.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:15:37 | SLA: 66.67%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":27.93},{\"CategoryName\":\"Accessories\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Body and Paint\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Companies\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Express Maintenance\",\"AverageServiceTimePerCategory\":23.43,\"AverageWaitingTimePerCategory\":25.57},{\"CategoryName\":\"General Repair\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Services or Compaint\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 144.86.2.46 10/2/2023 11:17:32 AM | Request Received getUserModuleRights=> branchId:117userId: 164 | Client IP: 144.86.2.46 10/2/2023 1:53:13 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 165.85.66.6 10/2/2023 1:53:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 165.85.66.6 10/2/2023 2:00:06 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 144.86.2.46 10/2/2023 2:00:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 144.86.2.46 10/2/2023 2:34:46 PM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.229.196 10/2/2023 2:34:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 51.39.229.196 10/2/2023 2:34:46 PM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.229.196 10/2/2023 2:34:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693819501197)\/","DashboardCreatedTime":"\/Date(1693819501197)\/"}] | Client IP: 51.39.229.196 10/2/2023 2:34:47 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.196 10/2/2023 2:34:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.196 10/2/2023 2:34:48 PM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.196 10/2/2023 2:34:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.196 10/2/2023 2:34:49 PM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-10-02 fto: 2023-10-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.196 10/2/2023 2:34:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.196