9/13/2023 7:27:47 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157
9/13/2023 7:27:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157
9/13/2023 7:27:48 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157
9/13/2023 7:27:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157
9/13/2023 7:27:50 AM | Request Received onLoginClick=> userName: nahdiadmin | Client IP: 51.39.229.157
9/13/2023 7:27:50 AM | Response Sent => {"Result":"0","UserID":"156","UserRoleID":"2","UserLevelID":"43-R","UserName":"nahdiadmin","Password":"6+klRBVa+q0=","tokenKey":"SL4EOR2GQU"} | Client IP: 51.39.229.157
9/13/2023 7:27:51 AM | Request Received getUserModuleRights=> branchId:0userId: 156 | Client IP: 51.39.229.157
9/13/2023 7:27:54 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157
9/13/2023 7:27:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157
9/13/2023 7:27:56 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 7:27:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 7:27:57 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 7:27:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 7:28:07 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 7:28:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 7:28:54 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157
9/13/2023 7:28:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157
9/13/2023 7:28:55 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 7:28:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 7:28:55 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 7:28:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 7:28:59 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 7:28:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 7:29:11 AM | Request Received getReportData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|QU3-Walk IN|QU3-Walkin|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157
9/13/2023 7:29:11 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"ERDOC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18891\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19728\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18894\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19726\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18570\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19619\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18883\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19723\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Triage\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18894\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18880\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19657\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U17233\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19724\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Laboratory\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19816\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18799\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19973\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19196\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19754\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18942\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19887\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18881\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19817\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\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9/13/2023 7:29:15 AM | Request Received getReportData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|QU3-Walk IN|QU3-Walkin|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157
9/13/2023 7:29:15 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Al Samer\",\"IssuedTickets\":1,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0},{\"BranchName\":\"Obhur\",\"IssuedTickets\":2,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 3 ( 0.00% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Al Samer\",\"Obhur\"],\"TicketIssued\":[1,2],\"TicketServed\":[0,0],\"TicketServedPercentage\":[0.00,0.00],\"TicketWaitingPercentage\":[0.00,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157
9/13/2023 7:29:20 AM | Request Received getReportData=> fid: 102|108| ftype:  ffrom: 2023-09-12 fto: 2023-09-12 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|QU3-Walk IN|QU3-Walkin|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157
9/13/2023 7:29:20 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Al Samer\",\"IssuedTickets\":86,\"ServedTickets\":17,\"PercentageServedTickets\":6.32,\"AvgWaitTime\":\"01:45:50\",\"WaitingSLAPercentage\":0.84,\"WaitingSLACount\":4,\"AvgServiceTime\":\"00:00:26\",\"ServiceSLAPercentage\":5.95,\"ServiceSLACount\":16},{\"BranchName\":\"Obhur\",\"IssuedTickets\":391,\"ServedTickets\":252,\"PercentageServedTickets\":93.68,\"AvgWaitTime\":\"00:16:53\",\"WaitingSLAPercentage\":26.42,\"WaitingSLACount\":126,\"AvgServiceTime\":\"00:02:54\",\"ServiceSLAPercentage\":82.53,\"ServiceSLACount\":222}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"269 / 477 ( 56.39% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:22:29 | SLA: 27.25%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:45 | SLA: 88.48%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.21%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Al Samer\",\"Obhur\"],\"TicketIssued\":[86,391],\"TicketServed\":[17,252],\"TicketServedPercentage\":[94.12,88.10],\"TicketWaitingPercentage\":[4.65,32.23]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157
9/13/2023 7:38:51 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 7:38:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 7:38:55 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 7:39:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:38:07 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157
9/13/2023 8:38:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157
9/13/2023 8:38:07 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157
9/13/2023 8:38:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157
9/13/2023 8:38:07 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 8:38:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 8:38:08 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 8:38:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 8:38:11 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:38:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:38:14 AM | Request Received getUserModuleRights=> branchId:108userId: 156 | Client IP: 51.39.229.157
9/13/2023 8:39:33 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 8:39:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 8:39:33 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 8:39:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 8:39:39 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 8:39:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:39:40 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157
9/13/2023 8:39:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157
9/13/2023 8:39:55 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 8:39:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:39:57 AM | Request Received getUserModuleRights=> branchId:108userId: 156 | Client IP: 51.39.229.157
9/13/2023 8:40:10 AM | Request Received getUserModuleRights=> branchId:108userId: 156 | Client IP: 51.39.229.157
9/13/2023 8:40:31 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:40:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:40:32 AM | Request Received addCallingProfile=> ProfileId: , ProfileName: U18883, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"33","CALL":{"order":[[{"category":33,"condition":"","count":1}]]}} | Client IP: 51.39.229.157
9/13/2023 8:40:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 51.39.229.157
9/13/2023 8:40:34 AM | Request Received getUserModuleRights=> branchId:108userId: 156 | Client IP: 51.39.229.157
9/13/2023 8:41:31 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:41:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:41:43 AM | Request Received addCallingProfile=> ProfileId: , ProfileName: U90008, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"34","CALL":{"order":[[{"category":34,"condition":"","count":1}]]}} | Client IP: 51.39.229.157
9/13/2023 8:41:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 51.39.229.157
9/13/2023 8:41:45 AM | Request Received getUserModuleRights=> branchId:108userId: 156 | Client IP: 51.39.229.157
9/13/2023 8:42:32 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:42:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:43:32 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:43:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:43:38 AM | Request Received addCallingProfile=> ProfileId: , ProfileName: U15619, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"35","CALL":{"order":[[{"category":35,"condition":"","count":1}]]}} | Client IP: 51.39.229.157
9/13/2023 8:43:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 51.39.229.157
9/13/2023 8:43:39 AM | Request Received getUserModuleRights=> branchId:108userId: 156 | Client IP: 51.39.229.157
9/13/2023 8:44:32 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:44:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:45:44 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:45:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:46:32 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:46:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:46:48 AM | Request Received addCallingProfile=> ProfileId: , ProfileName: U19659, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"36","CALL":{"order":[[{"category":36,"condition":"","count":1}]]}} | Client IP: 51.39.229.157
9/13/2023 8:46:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 51.39.229.157
9/13/2023 8:46:50 AM | Request Received getUserModuleRights=> branchId:108userId: 156 | Client IP: 51.39.229.157
9/13/2023 8:47:31 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:47:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:48:31 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:48:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:48:39 AM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 108, RoleId: 21, Profile Count: 1 | Client IP: 51.39.229.157
9/13/2023 8:48:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 51.39.229.157
9/13/2023 8:49:10 AM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 108, RoleId: 34, Profile Count: 1 | Client IP: 51.39.229.157
9/13/2023 8:49:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 51.39.229.157
9/13/2023 8:49:32 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:49:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:50:32 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:50:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:51:31 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:51:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:51:35 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157
9/13/2023 8:51:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157
9/13/2023 8:51:35 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 8:51:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 8:51:35 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 8:51:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 8:51:37 AM | Request Received getUserModuleRights=> branchId:108userId: 156 | Client IP: 51.39.229.157
9/13/2023 8:51:46 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:51:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:52:33 AM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 108, RoleId: 36, Profile Count: 1 | Client IP: 51.39.229.157
9/13/2023 8:52:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 51.39.229.157
9/13/2023 8:52:35 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:52:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:53:36 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:53:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:54:37 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:54:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:55:38 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:55:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:56:36 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:56:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:57:36 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:57:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:58:36 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:58:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 8:58:36 AM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 108, RoleId: 37, Profile Count: 1 | Client IP: 51.39.229.157
9/13/2023 8:58:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 51.39.229.157
9/13/2023 8:58:45 AM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 108, RoleId: 38, Profile Count: 1 | Client IP: 51.39.229.157
9/13/2023 8:58:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 51.39.229.157
9/13/2023 8:58:56 AM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 108, RoleId: 2, Profile Count: 1 | Client IP: 51.39.229.157
9/13/2023 8:58:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 51.39.229.157
9/13/2023 8:59:24 AM | Request Received getUserModuleRights=> branchId:108userId: 156 | Client IP: 51.39.229.157
9/13/2023 8:59:39 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 8:59:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:00:36 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:00:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:01:37 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:01:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:02:36 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:02:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:03:05 AM | Request Received getUserModuleRights=> branchId:108userId: 156 | Client IP: 51.39.229.157
9/13/2023 9:03:36 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:03:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:03:52 AM | Request Received getUserModuleRights=> branchId:108userId: 156 | Client IP: 51.39.229.157
9/13/2023 9:04:37 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:04:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:04:44 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157
9/13/2023 9:04:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157
9/13/2023 9:04:44 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 9:04:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 9:04:45 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 9:04:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 9:04:55 AM | Request Received getUserModuleRights=> branchId:108userId: 156 | Client IP: 51.39.229.157
9/13/2023 9:05:07 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:05:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:05:36 AM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 108, RoleId: 3, Profile Count: 34 | Client IP: 51.39.229.157
9/13/2023 9:05:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 51.39.229.157
9/13/2023 9:05:46 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:05:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:05:57 AM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 108, RoleId: 3, Profile Count: 0 | Client IP: 51.39.229.157
9/13/2023 9:05:57 AM | Response Sent => responseCode:1, responseStatus:error, responseText:something wrong on calling profile save | Client IP: 51.39.229.157
9/13/2023 9:06:03 AM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 108, RoleId: 3, Profile Count: 0 | Client IP: 51.39.229.157
9/13/2023 9:06:03 AM | Response Sent => responseCode:1, responseStatus:error, responseText:something wrong on calling profile save | Client IP: 51.39.229.157
9/13/2023 9:06:47 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:06:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:07:46 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:07:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:08:51 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:08:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:09:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:09:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:10:51 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:10:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:11:50 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:11:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:12:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:12:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:13:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:13:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:14:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:14:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:15:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:15:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:16:51 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:16:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:17:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:17:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:18:50 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:18:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:19:52 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:19:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:20:51 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:20:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:21:52 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:21:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:22:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:22:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:23:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:23:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:24:50 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:24:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:25:47 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:25:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:26:51 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:26:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:27:52 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.39.229.157
9/13/2023 9:27:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:28:11 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 9:28:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 9:28:20 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:28:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:28:46 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:28:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:29:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:29:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:30:52 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:30:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:31:54 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:31:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:32:50 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:32:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:33:50 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:33:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:34:51 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:34:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:35:50 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:35:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:36:50 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:36:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:37:39 AM | Request Received getReportData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q33-U15619|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|Q31-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|Q34-U19659|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|Q32-U90008|QU3-Walk IN|QU3-Walkin|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157
9/13/2023 9:37:42 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified 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Ground\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157
9/13/2023 9:37:49 AM | Request Received getReportData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q33-U15619|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|Q31-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|Q34-U19659|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|Q32-U90008|QU3-Walk IN|QU3-Walkin|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157
9/13/2023 9:37:50 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Al Samer\",\"IssuedTickets\":2,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0},{\"BranchName\":\"Obhur\",\"IssuedTickets\":14,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 16 ( 0.00% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Al Samer\",\"Obhur\"],\"TicketIssued\":[2,14],\"TicketServed\":[0,0],\"TicketServedPercentage\":[0.00,0.00],\"TicketWaitingPercentage\":[0.00,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157
9/13/2023 9:38:12 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 9:38:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 9:38:13 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:38:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:38:45 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:38:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:39:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:39:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:40:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:40:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:41:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:41:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:42:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:42:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:43:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:43:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:44:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:44:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:45:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:45:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:46:51 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:46:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:47:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:47:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:48:46 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:48:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:49:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:49:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:50:51 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:50:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:51:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:51:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:52:51 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:52:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:53:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:53:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:54:46 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:54:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:55:50 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:55:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:56:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:56:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:57:51 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:57:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:58:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:58:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 9:59:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 9:59:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:00:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:00:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:01:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:01:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:02:50 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:02:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:03:52 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:03:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:04:52 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:04:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:05:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:05:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:06:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:06:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:07:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:07:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:08:50 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:08:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:09:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:09:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:10:50 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:10:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:11:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:11:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:12:50 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:12:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:13:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:13:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:14:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:14:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:15:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:15:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:16:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:16:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:17:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:17:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:18:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:18:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:19:51 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:19:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:20:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:20:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:21:50 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:21:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:22:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:22:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:23:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:23:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:24:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:24:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:25:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:25:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:26:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:26:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:27:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:27:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:28:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:28:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:29:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:29:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:30:52 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:30:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:31:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:31:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:32:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:32:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:33:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:33:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:34:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:34:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:35:48 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:35:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:36:51 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:36:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:37:49 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:37:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:54:03 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157
9/13/2023 10:54:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157
9/13/2023 10:54:03 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157
9/13/2023 10:54:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157
9/13/2023 10:54:05 AM | Request Received onLoginClick=> userName: nahdiadmin | Client IP: 51.39.229.157
9/13/2023 10:54:05 AM | Response Sent => {"Result":"0","UserID":"156","UserRoleID":"2","UserLevelID":"43-R","UserName":"nahdiadmin","Password":"6+klRBVa+q0=","tokenKey":"FIM0SU51UM"} | Client IP: 51.39.229.157
9/13/2023 10:54:06 AM | Request Received getUserModuleRights=> branchId:0userId: 156 | Client IP: 51.39.229.157
9/13/2023 10:54:08 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 10:54:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 10:54:08 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157
9/13/2023 10:54:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157
9/13/2023 10:54:10 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:54:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:54:12 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 10:54:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 10:54:14 AM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 10:54:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 10:54:28 AM | Request Received getReportData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q33-U15619|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|Q31-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|Q34-U19659|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|Q32-U90008|QU3-Walk IN|QU3-Walkin|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157
9/13/2023 10:54:28 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified 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Ground\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157
9/13/2023 10:54:32 AM | Request Received getReportData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q33-U15619|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|Q31-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|Q34-U19659|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|Q32-U90008|QU3-Walk IN|QU3-Walkin|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157
9/13/2023 10:54:32 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Al Samer\",\"IssuedTickets\":3,\"ServedTickets\":1,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"03:06:55\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLAPercentage\":100.00,\"ServiceSLACount\":1},{\"BranchName\":\"Obhur\",\"IssuedTickets\":28,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"1 / 31 ( 3.23% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 03:06:55 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:01 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Al Samer\",\"Obhur\"],\"TicketIssued\":[3,28],\"TicketServed\":[1,0],\"TicketServedPercentage\":[100.00,0.00],\"TicketWaitingPercentage\":[0.00,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157
9/13/2023 1:09:07 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157
9/13/2023 1:09:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157
9/13/2023 1:09:19 PM | Request Received onLoginClick=> userName: nahdiadmin | Client IP: 51.39.229.157
9/13/2023 1:09:19 PM | Response Sent => {"Result":"0","UserID":"156","UserRoleID":"2","UserLevelID":"43-R","UserName":"nahdiadmin","Password":"6+klRBVa+q0=","tokenKey":"379UHZ7LW8"} | Client IP: 51.39.229.157
9/13/2023 1:09:20 PM | Request Received getUserModuleRights=> branchId:0userId: 156 | Client IP: 51.39.229.157
9/13/2023 1:09:22 PM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 1:09:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 1:09:22 PM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157
9/13/2023 1:09:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157
9/13/2023 1:09:22 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157
9/13/2023 1:09:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157
9/13/2023 1:09:22 PM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 1:09:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 1:09:27 PM | Request Received getDashboardData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157
9/13/2023 1:09:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157
9/13/2023 1:09:48 PM | Request Received getReportData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q33-U15619|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|Q31-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|Q34-U19659|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|Q32-U90008|QU3-Walk IN|QU3-Walkin|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157
9/13/2023 1:09:48 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified 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9/13/2023 1:09:53 PM | Request Received getReportData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q33-U15619|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|Q31-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|Q34-U19659|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|Q32-U90008|QU3-Walk IN|QU3-Walkin|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157
9/13/2023 1:09:53 PM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Al Samer\",\"IssuedTickets\":22,\"ServedTickets\":7,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:50:06\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:10:21\",\"ServiceSLAPercentage\":14.29,\"ServiceSLACount\":6},{\"BranchName\":\"Obhur\",\"IssuedTickets\":85,\"ServedTickets\":35,\"PercentageServedTickets\":83.33,\"AvgWaitTime\":\"01:57:32\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLAPercentage\":83.33,\"ServiceSLACount\":35}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"42 / 107 ( 39.25% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 01:46:18 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:45 | SLA: 97.62%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Al Samer\",\"Obhur\"],\"TicketIssued\":[22,85],\"TicketServed\":[7,35],\"TicketServedPercentage\":[85.71,100.00],\"TicketWaitingPercentage\":[0.00,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157
9/13/2023 1:09:59 PM | Request Received getReportData=> fid: 102|108| ftype:  ffrom: 2023-09-13 fto: 2023-09-13 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q33-U15619|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|Q31-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|Q34-U19659|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|Q32-U90008|QU3-Walk IN|QU3-Walkin|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157
9/13/2023 1:10:00 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"ERDOC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18891\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.93,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"U19728\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18894\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19726\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18570\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19619\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":3.74,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":4.76,\"AvgWaitTime\":\"01:29:48\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:07\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"U18883\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19723\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Triage\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18894\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18880\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":2.80,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3},{\"CategoryName\":\"U19657\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,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