9/12/2023 10:41:41 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157 9/12/2023 10:41:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157 9/12/2023 10:41:42 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157 9/12/2023 10:41:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157 9/12/2023 10:41:42 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.229.157 9/12/2023 10:41:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693808701197)\/","DashboardCreatedTime":"\/Date(1693808701197)\/"}] | Client IP: 51.39.229.157 9/12/2023 10:41:42 AM | Request Received getDashboardList=> userId: 164, languageCode:En | Client IP: 51.39.229.157 9/12/2023 10:41:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":139,"UserId":164,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1693808701197)\/","DashboardCreatedTime":"\/Date(1693808701197)\/"}] | Client IP: 51.39.229.157 9/12/2023 10:41:44 AM | Request Received getDashboardData=> fid: 117| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 10:41:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 10:41:47 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157 9/12/2023 10:41:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157 9/12/2023 10:41:48 AM | Request Received onLoginClick=> userName: nahdiadmin | Client IP: 51.39.229.157 9/12/2023 10:41:48 AM | Response Sent => {"Result":"0","UserID":"156","UserRoleID":"2","UserLevelID":"43-R","UserName":"nahdiadmin","Password":"6+klRBVa+q0=","tokenKey":"USV7OUNA8Y"} | Client IP: 51.39.229.157 9/12/2023 10:41:49 AM | Request Received getUserModuleRights=> branchId:0userId: 156 | Client IP: 51.39.229.157 9/12/2023 10:41:51 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157 9/12/2023 10:41:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157 9/12/2023 10:41:52 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157 9/12/2023 10:41:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157 9/12/2023 10:41:53 AM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 10:41:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 10:41:55 AM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 10:41:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 10:41:55 AM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157 9/12/2023 10:41:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157 9/12/2023 10:41:57 AM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-11 fto: 2023-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 10:42:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 10:42:24 AM | Request Received getReportData=> fid: 102|108| ftype: ffrom: 2023-09-11 fto: 2023-09-11 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|QU3-Walk IN|QU3-Walkin|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157 9/12/2023 10:42:24 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"U18891\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.88,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"U18894\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18570\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18883\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Triage\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18880\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":6.19,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7},{\"CategoryName\":\"U17233\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Laboratory\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18799\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19196\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":5.31,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":6},{\"CategoryName\":\"U18942\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18881\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18737\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19373\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U15607\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19283\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Reception\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":88,\"PercentageIssuedTickets\":77.88,\"ServedTicketsPerCategory\":25,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"02:35:39\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:27\",\"ServiceSLACount\":24,\"ServiceSLAPercentage\":96.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":63},{\"CategoryName\":\"Walkin\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18892\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19808\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":2.65,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3},{\"CategoryName\":\"U19721\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.88,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"U19888\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":3.54,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"U16945\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18884\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":2.65,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"25 / 113 (22.12%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 02:35:39 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:27 | SLA: 96.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"U18891\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18894\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18570\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18883\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Triage\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18880\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U17233\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Laboratory\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18799\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19196\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18942\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18881\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18737\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19373\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U15607\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19283\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Reception\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.46,\"AverageWaitingTimePerCategory\":155.67},{\"CategoryName\":\"Walkin\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18892\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19808\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19721\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19888\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U16945\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18884\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157 9/12/2023 10:42:28 AM | Request Received getReportData=> fid: 102|108| ftype: ffrom: 2023-09-11 fto: 2023-09-11 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|QU3-Walk IN|QU3-Walkin|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157 9/12/2023 10:42:29 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Al Samer\",\"IssuedTickets\":113,\"ServedTickets\":25,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"02:35:39\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:27\",\"ServiceSLAPercentage\":96.00,\"ServiceSLACount\":24}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"25 / 113 ( 22.12% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 02:35:39 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:27 | SLA: 96.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Al Samer\"],\"TicketIssued\":[113],\"TicketServed\":[25],\"TicketServedPercentage\":[96.00],\"TicketWaitingPercentage\":[0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157 9/12/2023 10:43:31 AM | Request Received getReportData=> fid: 102|108| ftype: ffrom: 2023-09-10 fto: 2023-09-10 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|QU3-Walk IN|QU3-Walkin|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157 9/12/2023 10:43:33 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Al Samer\",\"IssuedTickets\":95,\"ServedTickets\":13,\"PercentageServedTickets\":5.65,\"AvgWaitTime\":\"00:08:34\",\"WaitingSLAPercentage\":0.68,\"WaitingSLACount\":3,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLAPercentage\":5.65,\"ServiceSLACount\":13},{\"BranchName\":\"Obhur\",\"IssuedTickets\":345,\"ServedTickets\":217,\"PercentageServedTickets\":94.35,\"AvgWaitTime\":\"00:41:57\",\"WaitingSLAPercentage\":17.73,\"WaitingSLACount\":78,\"AvgServiceTime\":\"00:03:38\",\"ServiceSLAPercentage\":85.65,\"ServiceSLACount\":197}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"230 / 440 ( 52.27% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:40:04 | SLA: 18.41%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:26 | SLA: 91.30%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.23%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Al Samer\",\"Obhur\"],\"TicketIssued\":[95,345],\"TicketServed\":[13,217],\"TicketServedPercentage\":[100.00,90.78],\"TicketWaitingPercentage\":[3.16,22.61]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157 9/12/2023 10:43:46 AM | Request Received getReportData=> fid: 102|108| ftype: ffrom: 2023-09-11 fto: 2023-09-11 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|QU3-Walk IN|QU3-Walkin|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157 9/12/2023 10:43:46 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Al Samer\",\"IssuedTickets\":113,\"ServedTickets\":25,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"02:35:39\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:27\",\"ServiceSLAPercentage\":96.00,\"ServiceSLACount\":24}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"25 / 113 ( 22.12% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 02:35:39 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:27 | SLA: 96.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Al Samer\"],\"TicketIssued\":[113],\"TicketServed\":[25],\"TicketServedPercentage\":[96.00],\"TicketWaitingPercentage\":[0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157 9/12/2023 10:43:59 AM | Request Received getReportData=> fid: 102|108| ftype: ffrom: 2023-09-11 fto: 2023-09-11 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|QU3-Walk IN|QU3-Walkin|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157 9/12/2023 10:44:00 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Al Samer\",\"IssuedTickets\":113,\"ServedTickets\":25,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"02:35:39\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:27\",\"ServiceSLAPercentage\":96.00,\"ServiceSLACount\":24}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"25 / 113 ( 22.12% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 02:35:39 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:27 | SLA: 96.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Al Samer\"],\"TicketIssued\":[113],\"TicketServed\":[25],\"TicketServedPercentage\":[96.00],\"TicketWaitingPercentage\":[0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157 9/12/2023 12:58:06 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157 9/12/2023 12:58:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157 9/12/2023 12:58:07 PM | Request Received onLoginClick=> userName: nahdiadmin | Client IP: 51.39.229.157 9/12/2023 12:58:07 PM | Response Sent => {"Result":"0","UserID":"156","UserRoleID":"2","UserLevelID":"43-R","UserName":"nahdiadmin","Password":"6+klRBVa+q0=","tokenKey":"MDOHMI748N"} | Client IP: 51.39.229.157 9/12/2023 12:58:07 PM | Request Received getUserModuleRights=> branchId:0userId: 156 | Client IP: 51.39.229.157 9/12/2023 12:58:09 PM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157 9/12/2023 12:58:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157 9/12/2023 12:58:10 PM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157 9/12/2023 12:58:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157 9/12/2023 12:58:10 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157 9/12/2023 12:58:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157 9/12/2023 12:58:10 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 12:58:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 12:58:13 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 12:58:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 12:58:16 PM | Request Received getDashboardData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 12:58:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 12:58:23 PM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157 9/12/2023 12:58:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157 9/12/2023 12:58:26 PM | Request Received getDashboardData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 51.39.229.157 9/12/2023 12:58:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 12:58:58 PM | Request Received getReportData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|REC-Reception|TRI-Triage Ground|Q30-U16938|QU8-U16953|Q28-U17233|QU6-U17436|QU9-U18573|QU7-U18799|Q23-U18867|Q14-U18894|Q12-U19619|Q15-U19657|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|QU3-Walk IN|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157 9/12/2023 12:59:00 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"ERDOC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19728\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19726\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19619\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19723\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18894\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19657\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19724\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19816\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19973\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19754\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19887\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19817\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"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Ground\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157 9/12/2023 1:16:38 PM | Request Received getUserModuleRights=> branchId:108userId: 156 | Client IP: 51.39.229.157 9/12/2023 1:17:09 PM | Request Received getDashboardData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.229.157 9/12/2023 1:17:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:18:11 PM | Request Received getDashboardData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.229.157 9/12/2023 1:18:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:19:11 PM | Request Received getDashboardData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.229.157 9/12/2023 1:19:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:20:53 PM | Request Received getDashboardData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.229.157 9/12/2023 1:20:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:21:56 PM | Request Received getDashboardData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.229.157 9/12/2023 1:21:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:22:56 PM | Request Received getDashboardData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.229.157 9/12/2023 1:22:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:23:52 PM | Request Received getDashboardData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.229.157 9/12/2023 1:23:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:24:55 PM | Request Received getDashboardData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.229.157 9/12/2023 1:24:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:25:53 PM | Request Received getDashboardData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.229.157 9/12/2023 1:25:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:26:57 PM | Request Received getDashboardData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.229.157 9/12/2023 1:26:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:27:52 PM | Request Received getDashboardData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.229.157 9/12/2023 1:27:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:28:53 PM | Request Received getDashboardData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.229.157 9/12/2023 1:28:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:29:52 PM | Request Received getDashboardData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.229.157 9/12/2023 1:29:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:30:54 PM | Request Received getDashboardData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.229.157 9/12/2023 1:30:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:31:52 PM | Request Received getDashboardData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.229.157 9/12/2023 1:31:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:32:39 PM | Request Received getDashboardData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 51.39.229.157 9/12/2023 1:32:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:32:43 PM | Request Received getReportData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|REC-Reception|TRI-Triage Ground|Q30-U16938|QU8-U16953|Q28-U17233|QU6-U17436|QU9-U18573|QU7-U18799|Q23-U18867|Q14-U18894|Q12-U19619|Q15-U19657|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|QU3-Walk IN|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157 9/12/2023 1:32:43 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"ERDOC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19728\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19726\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19619\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19723\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18894\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19657\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19724\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19816\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19973\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19754\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19887\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19817\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"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(0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"ERDOC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19728\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19726\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19619\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19723\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18894\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19657\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19724\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19816\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19973\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19754\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19887\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19817\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19955\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18867\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19968\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19978\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U20121\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19967\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U17233\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U20015\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U16938\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Walk IN\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19722\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19818\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U17436\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18799\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U16953\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18573\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Reception\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Triage Ground\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157 9/12/2023 1:32:48 PM | Request Received getReportData=> fid: 108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|REC-Reception|TRI-Triage Ground|Q30-U16938|QU8-U16953|Q28-U17233|QU6-U17436|QU9-U18573|QU7-U18799|Q23-U18867|Q14-U18894|Q12-U19619|Q15-U19657|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|QU3-Walk IN|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157 9/12/2023 1:32:49 PM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Obhur\",\"IssuedTickets\":15,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 15 ( 0.00% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Obhur\"],\"TicketIssued\":[15],\"TicketServed\":[0],\"TicketServedPercentage\":[0.00],\"TicketWaitingPercentage\":[0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157 9/12/2023 1:32:56 PM | Request Received getReportData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|REC-Reception|TRI-Triage Ground|Q30-U16938|QU8-U16953|Q28-U17233|QU6-U17436|QU9-U18573|QU7-U18799|Q23-U18867|Q14-U18894|Q12-U19619|Q15-U19657|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|QU3-Walk IN|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157 9/12/2023 1:32:57 PM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Al Samer\",\"IssuedTickets\":1,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0},{\"BranchName\":\"Obhur\",\"IssuedTickets\":15,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 16 ( 0.00% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Al Samer\",\"Obhur\"],\"TicketIssued\":[1,15],\"TicketServed\":[0,0],\"TicketServedPercentage\":[0.00,0.00],\"TicketWaitingPercentage\":[0.00,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157 9/12/2023 1:33:05 PM | Request Received getReportData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157 9/12/2023 1:33:05 PM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Al Samer\",\"IssuedTickets\":1,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0},{\"BranchName\":\"Obhur\",\"IssuedTickets\":15,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 16 ( 0.00% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Al Samer\",\"Obhur\"],\"TicketIssued\":[1,15],\"TicketServed\":[0,0],\"TicketServedPercentage\":[0.00,0.00],\"TicketWaitingPercentage\":[0.00,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157 9/12/2023 1:38:53 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157 9/12/2023 1:38:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157 9/12/2023 1:38:56 PM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157 9/12/2023 1:38:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157 9/12/2023 1:38:56 PM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157 9/12/2023 1:38:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157 9/12/2023 1:38:59 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 1:39:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:39:56 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 1:39:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:40:56 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 1:40:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 1:41:03 PM | Request Received getReportData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157 9/12/2023 1:41:03 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"ERDOC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18891\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19728\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18894\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19726\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18570\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19619\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18883\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19723\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Triage\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18894\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18880\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19657\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"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:0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18573\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18884\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Reception\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Triage Ground\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157 9/12/2023 1:41:07 PM | Request Received getReportData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157 9/12/2023 1:41:10 PM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Al Samer\",\"IssuedTickets\":1,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0},{\"BranchName\":\"Obhur\",\"IssuedTickets\":18,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 19 ( 0.00% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Al Samer\",\"Obhur\"],\"TicketIssued\":[1,18],\"TicketServed\":[0,0],\"TicketServedPercentage\":[0.00,0.00],\"TicketWaitingPercentage\":[0.00,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157 9/12/2023 2:13:26 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157 9/12/2023 2:13:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157 9/12/2023 2:13:26 PM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157 9/12/2023 2:13:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157 9/12/2023 2:13:26 PM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157 9/12/2023 2:13:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157 9/12/2023 2:13:26 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:13:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:13:28 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:13:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:13:33 PM | Request Received getReportData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157 9/12/2023 2:13:33 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) 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(0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"ERDOC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18891\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19728\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18894\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19726\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18570\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19619\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18883\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19723\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Triage\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18894\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18880\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19657\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U17233\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19724\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Laboratory\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19816\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18799\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19196\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19754\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18942\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19887\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18881\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19817\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18737\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19955\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18867\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19373\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U15607\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19968\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19283\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19967\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U17233\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U16938\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Reception\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18892\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19722\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19808\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19818\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U17436\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19721\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18799\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U19888\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U16945\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U16953\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18573\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"U18884\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Reception\",\"AverageServiceTimePerCategory\":0.10,\"AverageWaitingTimePerCategory\":57.22},{\"CategoryName\":\"Triage Ground\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157 9/12/2023 2:13:38 PM | Request Received getReportData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157 9/12/2023 2:13:38 PM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Al Samer\",\"IssuedTickets\":4,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0},{\"BranchName\":\"Obhur\",\"IssuedTickets\":25,\"ServedTickets\":1,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:57:13\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:06\",\"ServiceSLAPercentage\":100.00,\"ServiceSLACount\":1}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"1 / 29 ( 3.45% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:57:13 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:06 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Al Samer\",\"Obhur\"],\"TicketIssued\":[4,25],\"TicketServed\":[0,1],\"TicketServedPercentage\":[0.00,100.00],\"TicketWaitingPercentage\":[0.00,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157 9/12/2023 2:28:45 PM | Request Received getReportData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157 9/12/2023 2:28:47 PM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Al Samer\",\"IssuedTickets\":4,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0},{\"BranchName\":\"Obhur\",\"IssuedTickets\":43,\"ServedTickets\":18,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:53:38\",\"WaitingSLAPercentage\":6.38,\"WaitingSLACount\":3,\"AvgServiceTime\":\"00:00:14\",\"ServiceSLAPercentage\":100.00,\"ServiceSLACount\":18}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"18 / 47 ( 38.30% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:53:38 | SLA: 6.38%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:14 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Al Samer\",\"Obhur\"],\"TicketIssued\":[4,43],\"TicketServed\":[0,18],\"TicketServedPercentage\":[0.00,100.00],\"TicketWaitingPercentage\":[0.00,6.98]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157 9/12/2023 2:31:03 PM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157 9/12/2023 2:31:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157 9/12/2023 2:31:06 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:31:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:31:27 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:31:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:32:55 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:32:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:33:55 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:33:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:34:54 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:34:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:35:59 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:36:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:36:27 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:36:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:37:53 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:37:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:38:58 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:38:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:39:57 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:39:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:40:53 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:40:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:41:53 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:41:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:42:54 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:42:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:43:55 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:43:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:44:53 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:44:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:45:53 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:45:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:46:55 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:46:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:47:53 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:47:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:48:53 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:48:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:49:53 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:49:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:50:56 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:50:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:51:53 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:51:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:52:55 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:52:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:53:55 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:53:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:54:55 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:54:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:55:52 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:55:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:56:52 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:56:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:57:52 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:57:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:58:52 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:58:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 2:59:52 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 2:59:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:00:55 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:00:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:01:53 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:01:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:02:55 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:02:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:03:52 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:03:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:04:52 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:04:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:05:53 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:05:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:06:55 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:06:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:07:52 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:07:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:08:52 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:08:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:09:53 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:09:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:10:58 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:10:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:11:52 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:11:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:12:52 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:12:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:13:53 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:13:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:14:52 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:14:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:15:53 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:15:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:16:53 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:16:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:17:54 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:17:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:18:57 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:18:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:19:55 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:19:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:20:53 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:20:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 3:21:26 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 3:21:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 6:07:11 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157 9/12/2023 6:07:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157 9/12/2023 6:07:17 PM | Request Received onLoginClick=> userName: nahdiadmin | Client IP: 51.39.229.157 9/12/2023 6:07:17 PM | Response Sent => {"Result":"0","UserID":"156","UserRoleID":"2","UserLevelID":"43-R","UserName":"nahdiadmin","Password":"6+klRBVa+q0=","tokenKey":"K0W0CIYO25"} | Client IP: 51.39.229.157 9/12/2023 6:07:17 PM | Request Received getUserModuleRights=> branchId:0userId: 156 | Client IP: 51.39.229.157 9/12/2023 6:07:19 PM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157 9/12/2023 6:07:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157 9/12/2023 6:07:20 PM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157 9/12/2023 6:07:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157 9/12/2023 6:07:20 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.39.229.157 9/12/2023 6:07:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.39.229.157 9/12/2023 6:07:23 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 6:07:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 6:07:24 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.39.229.157 9/12/2023 6:07:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 6:07:41 PM | Request Received getDashboardList=> userId: 156, languageCode:En | Client IP: 51.39.229.157 9/12/2023 6:07:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.39.229.157 9/12/2023 6:07:41 PM | Request Received getDashboardData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 51.39.229.157 9/12/2023 6:07:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.39.229.157 9/12/2023 6:08:09 PM | Request Received getReportData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q25-U19978|Q29-U20015|Q26-U20121|QU3-Walk IN|QU3-Walkin|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157 9/12/2023 6:08:09 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"ERDOC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18891\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.79,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"U19728\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":1.18,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3},{\"CategoryName\":\"U18894\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19726\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18570\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19619\",\"IssuedTicketsPerCategory\":16,\"PercentageIssuedTickets\":6.30,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":16},{\"CategoryName\":\"U18883\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19723\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":5.51,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":14},{\"CategoryName\":\"Triage\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18894\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18880\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19657\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U17233\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19724\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Laboratory\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19816\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.39,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"U18799\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19973\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.79,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"U19196\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19754\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U18942\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19887\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":2.76,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7},{\"CategoryName\":\"U18881\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"U19817\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\"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IN|QU3-Walkin|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157 9/12/2023 6:15:11 PM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Al Samer\",\"IssuedTickets\":37,\"ServedTickets\":13,\"PercentageServedTickets\":9.22,\"AvgWaitTime\":\"00:54:59\",\"WaitingSLAPercentage\":1.55,\"WaitingSLACount\":4,\"AvgServiceTime\":\"00:00:34\",\"ServiceSLAPercentage\":8.51,\"ServiceSLACount\":12},{\"BranchName\":\"Obhur\",\"IssuedTickets\":221,\"ServedTickets\":128,\"PercentageServedTickets\":90.78,\"AvgWaitTime\":\"00:18:39\",\"WaitingSLAPercentage\":27.91,\"WaitingSLACount\":72,\"AvgServiceTime\":\"00:02:13\",\"ServiceSLAPercentage\":79.43,\"ServiceSLACount\":112}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"141 / 258 ( 54.65% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:21:58 | SLA: 29.46%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:03 | SLA: 87.94%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.39%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Al Samer\",\"Obhur\"],\"TicketIssued\":[37,221],\"TicketServed\":[13,128],\"TicketServedPercentage\":[92.31,87.50],\"TicketWaitingPercentage\":[10.81,32.58]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157 9/12/2023 6:15:19 PM | Request Received getReportData=> fid: 102|108| ftype: ffrom: 2023-09-12 fto: 2023-09-12 fOtherParameters: category:QU2-Appointment|DOC-ERDOC|Q17-Laboratory|QU1-Reception|REC-Reception|Q14-Triage|TRI-Triage Ground|Q24-U15607|Q30-U16938|QU8-U16945|QU8-U16953|Q16-U17233|Q28-U17233|QU6-U17436|Q12-U18570|QU9-U18573|Q22-U18737|Q18-U18799|QU7-U18799|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|QU6-U19721|QU4-U19722|Q13-U19723|Q16-U19724|Q11-U19726|Q10-U19728|Q19-U19754|QU5-U19808|Q17-U19816|Q21-U19817|QU5-U19818|Q20-U19887|QU7-U19888|Q22-U19955|Q27-U19967|Q24-U19968|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 43-R | Client IP: 51.39.229.157 9/12/2023 6:15:19 PM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Al Samer\",\"IssuedTickets\":37,\"ServedTickets\":13,\"PercentageServedTickets\":9.22,\"AvgWaitTime\":\"00:54:59\",\"WaitingSLAPercentage\":1.66,\"WaitingSLACount\":4,\"AvgServiceTime\":\"00:00:34\",\"ServiceSLAPercentage\":8.51,\"ServiceSLACount\":12},{\"BranchName\":\"Obhur\",\"IssuedTickets\":204,\"ServedTickets\":128,\"PercentageServedTickets\":90.78,\"AvgWaitTime\":\"00:18:39\",\"WaitingSLAPercentage\":29.88,\"WaitingSLACount\":72,\"AvgServiceTime\":\"00:02:13\",\"ServiceSLAPercentage\":79.43,\"ServiceSLACount\":112}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"141 / 241 ( 58.51% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:21:58 | SLA: 31.54%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:03 | SLA: 87.94%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.41%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Al Samer\",\"Obhur\"],\"TicketIssued\":[37,204],\"TicketServed\":[13,128],\"TicketServedPercentage\":[92.31,87.50],\"TicketWaitingPercentage\":[10.81,35.29]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.39.229.157