2/21/2023 1:44:10 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 209.150.151.74
2/21/2023 1:44:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 209.150.151.74
2/21/2023 1:44:24 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 209.150.151.74
2/21/2023 1:44:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 209.150.151.74
2/21/2023 1:44:25 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 209.150.151.74
2/21/2023 1:44:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":124,"UserId":94,"DashboardName":"netta_view","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670486651777)\/","DashboardCreatedTime":"\/Date(1670486651777)\/"}] | Client IP: 209.150.151.74
2/21/2023 1:44:26 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 209.150.151.74
2/21/2023 1:44:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":124,"UserId":94,"DashboardName":"netta_view","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670486651777)\/","DashboardCreatedTime":"\/Date(1670486651777)\/"}] | Client IP: 209.150.151.74
2/21/2023 1:44:28 PM | Request Received getDashboardData=> fid: 81|114| ftype:  ffrom: 2023-02-21 fto: 2023-02-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 209.150.151.74
2/21/2023 1:44:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 209.150.151.74
2/21/2023 1:45:26 PM | Request Received getDashboardData=> fid: 81|114| ftype:  ffrom: 2023-02-21 fto: 2023-02-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 209.150.151.74
2/21/2023 1:45:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 209.150.151.74
2/21/2023 1:45:56 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 209.150.151.74
2/21/2023 1:45:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 209.150.151.74
2/21/2023 1:45:59 PM | Request Received onLoginClick=> userName: hasher | Client IP: 209.150.151.74
2/21/2023 1:45:59 PM | Response Sent => {"Result":"0","UserID":"78","UserRoleID":"2","UserLevelID":"1-R","UserName":"hasher","Password":"2fgdkYUjZpM=","tokenKey":"VUP6B3UEWD"} | Client IP: 209.150.151.74
2/21/2023 1:45:59 PM | Request Received getUserModuleRights=> branchId:0userId: 78 | Client IP: 209.150.151.74
2/21/2023 1:46:01 PM | Request Received getDashboardList=> userId: 78, languageCode:En | Client IP: 209.150.151.74
2/21/2023 1:46:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 209.150.151.74
2/21/2023 1:46:02 PM | Request Received getDashboardList=> userId: 78, languageCode:En | Client IP: 209.150.151.74
2/21/2023 1:46:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 209.150.151.74
2/21/2023 1:46:02 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype:  ffrom: 2023-02-21 fto: 2023-02-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 209.150.151.74
2/21/2023 1:46:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 209.150.151.74
2/21/2023 1:46:05 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 209.150.151.74
2/21/2023 1:46:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 209.150.151.74
2/21/2023 1:46:13 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype:  ffrom: 2023-02-21 fto: 2023-02-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 209.150.151.74
2/21/2023 1:46:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 209.150.151.74
2/21/2023 1:46:22 PM | Request Received getReportData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype:  ffrom: 2023-02-21 fto: 2023-02-21 fOtherParameters: category:SEM-1st Semester Student|SA1-Aftersale Service|NTT-Agriculture and Park|NWW-Agriculture Services|OCC-Alarm Systems|TIC-AMC Safety Systems|QU2-Appointment|RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|NAA-ARAMEX|ATB-Arb Training Auto|ATM-Arb Training Manual|NAA-Archive Dept Servc|BCA-Bah Chm Attestation|BCI-Bah Chm Inquiries|BCO-Bah Chm Others|CHL-Bahrain Chamber|BPA-Bill Payment|BIR-Biryani Meal|BCO-BLOOD COLLECTION|BOC-BOOK CONCRETE|BBF-BS BAY FIXED|BBD-BS BUY DEVICES|BBI-BS BUY IPHONE|BBM-BS BUY MOBILE|BBO-BS BUY SWITCH|BSS-BS SRVCE ACC REG|BSX-BS SRVCE CANCLATION|BSF-BS SRVCE COMPLAIN F|BSM-BS SRVCE COMPLAIN M|BSU-BS SRVCE CONTRACT|BSR-BS SRVCE ID RENEW|BSN-BS SRVCE PAYMENT|BSC-BS SRVCE PLAN CHNGE|BSD-BS SRVCE SIM REPLAC|BPS-BUILDING PERMIT SERV|PBP-Bulk Payment|CAS-Calculating Fees for|CSC-Cancelation|CHH-CASH|CSD-Cash Deposits|CAA-CASHIER|CAS-Cashier|CSE-CASHIER|NII-Cashier|CMS-CEMEXGO SUPPORT|CQQ-CHEQUE|CHQ-CHEQUES|NCC-City Cleanliness|CON-Classification Coeff|CLR-Clearance|NRR-Clemency Requests|CLR-Clerance|QU1-Clinic 1|QU2-Clinic 2|QU3-Clinic 3|QU4-Clinic 4|COM-Common Facility|COM-COMPLAINT|ESA-Complaint|CS1-Complaints|REG-Complaints |CAA-Construction Project|CSE-Control Services|SCC-Cooling Complaint|NQQ-Corp Parking Reserv|CAS-Corporate|COC-Corporate Clearance|PUP-CORPORATE COMMUNICAT|SOB-Corporate Payments|RGE-Course Registration|CRR-CREDIT CARD|NGG- CREMATION|NMM-Cremations|RCO-CUSTOMER RECONCILIAT|BRC-Customer Service|CSE-CUSTOMER SERVICE|REG-Customer Service|CSS-CUSTOMER SERVICES|DAL-Daal Kabab Meal|DRK-Daal Rice Kabab Meal|DEL-DELIVER INVOICE|DDR-Desert Driving|DDR-Dessert Course|DPC-Determination Senior|NDD-Dewatering Service|DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|DGS-DIRECTOR GENERAL SER|PDR-Disconnection Rec|DOC-DOCTOR|DNO-DRAINAGE NOC|DTC-Dubai Trade CSE Secu|EPA-EDI Parking Assess|EPA-EDI Parking Test|NEE-Electronic Archive|ENT-Eng Training Auto|ETM-Eng Training Manual|ENP-Engineering Permits|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|NLL-Environmental Permit|DOC-ERDOC|EBK-EVALUATION BOOKING|EVT-Evaluation Test|DOC-Exchange and Refu|EXR-Exchange n Refunds|NDD-EXEC APP SUBMISSION|NEE-EXEC FILE QUERY|NFF-EXEC QUERY MAX 3FILE|NQQ-EXECUTN SEC HANDICAP|ESO-Exi Std Others|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|ETY-EYE TEST|EYE-Eye Test|PFT-Fast Track|FEC-Fees Calculation|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|FLO-File Opening|FLR-File Renewal|PFB-Final Bill|FID-FINANCE DEPARTMENT|EXR-Financial Payment|FOC-Follow Cases|NFF-Food Stuff Permit|FRC-Friday Class|NBB-Garbage Bag Sale|GCA-General Cargo|GEN-GENERAL INQUIRIES|CSG-General Inquiry|GDD-Graduation Documents|HEB-Heavy Bus|HEF-Heavy Bus Friday|HEB-Heavy Bus Reg Alt|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|HTF-Heavy Truck Friday|HTR-Heavy Truck Reg Alt|WRC-HHG|SHB-High Bill|RUG-Hindi Urdo Reg|HRD-HUMAN RESOURCE DPT|HBD-HW BUY DEVICES|HBF-HW BUY FIXED|HBI-HW BUY IPHONE|HBM-HW BUY MOBILE|HBW-HW BUY SWITCH TO DU|HSZ-HW SRVCE CANCLATION|HSH-HW SRVCE COMPLAIN F|HSL-HW SRVCE COMPLAIN M|HSE-HW SRVCE CONTRACT|HSR-HW SRVCE ID RENEW|HSP-HW SRVCE PAYMENT|HSC-HW SRVCE PLAN CHANGE|HSQ-HW SRVCE SIM REPLACE|IDR-ID Card Renewal|IMM-Immigration|ISS-Immigration Service|IFF-IMP FASTTRACK|INN-IMP NORMAL|IMP-Import|ESF-Inquiring|INR-Insurance Refund|ILC-International Licens|IDL-Intl Driving License|WRC-Issuance Compl Cer E|EXR-Issue Compliance Cer|KAR-Karahi Meal|Q17-Laboratory|NRR-Lease Contract Attes|LET-Letters n Transcript|LIC-License Issue|LBF-Light Bus Friday|LBR-Light Bus Reg Alt|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|MAS-Maintenance Services|PAY-MAKE PAYMENT|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|MSS-Manpower Service|MAL-Manual All|MED-Medical Insurance|TPY-Medical Services|CIT-Ministry Comm Ind Tr|MIN-Minors|MOC-Mock Test|MOT-Mock Test|MTS-Mock Test Simulator|MFA-MOFA Attestation|MAT-Money and Taxes|PMB-Monthly Bill|MNC-MOT Night Course|MRA-MOT Regular|MSH-MOT Shift|MWE-MOT Weekend|MOB-Motorbike|MCO-MUN COUNCIL DISPUTE |MCL-MUN COUNCIL LAND APP|MPL-MUN PROPERTY LEASE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NSA-New Applicant|NBC-NEW BOOK CONCRETE|NFO-New File Opening|NGI-NEW GENERAL INQUIRY|CSN-New Registration|NSI-New Std Information|NIC-Night Class|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|NAA-NOT APPLICABLE|NHH-Notary Services |OCC-Online Click n Col|XRA-Online Click n Coll|OCC-Other Services|OTH-OTHER VAC REG|COV-Other Vaccine|SOT-Others|OTH-Others Registration|OAD-OUTDOOR ADVERTISING|OCA-OUTDOOR COMM ADS|ONC-OUTDOOR NON COMM ADS|OVA-OUTDOOR VEHICLE ADS|COT-Ownership Transfer|PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PEN-PAYMENTS ENQUIRY|PCG-PCR REG|PCR-PCR Test|PBC-PER BUY CHEQUE PAY|PBD-PER BUY DEVICES|PBH-PER BUY HOME|PBI-PER BUY IPHONE|PBM-PER BUY MOBILE PLANS|PBS-PER BUY SWITCH TO DU|PSY-PER SRVCE CANCLATION|PSC-PER SRVCE CHEQ PAY|PSH-PER SRVCE COMPLAIN H|PSB-PER SRVCE COMPLAIN M|PSR-PER SRVCE ID RENEW|PSL-PER SRVCE INQUIRY|PSM-PER SRVCE MODFY PLAN|PSW-PER SRVCE POSTPAID|PSA-PER SRVCE PREPAID|PSS-PER SRVCE SIM REPLCE|NNN-Permissions|PER-Personalization|NZZ-PEST CONTROL CERT|NAZ-Pest Control Certifi|NXX-Pest Control Permit|NXX-Pest Control Permt|PFR-PFIZER REG|PFV-PFizer Vaccine|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|PTB-PREPARE FOR EXAM|PNS-Private Notary Ser|PRO-Process|PPS-Public Parking Ser|NSS-PUBLIC PARKING SERVI|PUS-Public Services|RDE-Radioactive|NHH-RDR DEPOSIT REC CHEQ|NTT-RDR HANDICAP|NII-RDR INQ REC PROVISIO|NNN-RDR RENTAL DISPUTES|RBK-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|REC-RECEIVE INVOICE|QU1-Reception|REC-Reception|EBK-REFRESHMENT|RLL-REG AND LICENSING|REG-REGISTRATION|RAG-Registration Arb|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|REG-Registration Eng|RUG-Registration Urdu|RQE-Regular queue|RRD-RENT REGULATION DPT|NSS-Rental Dispute Execu|RSD-Rental Resolution Dp|ESR-Request|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|RTE-Road Test|RMS-Roaming Services|NCC-ROL CITIZEN SERVICES|NKK-ROL CLEARENCE|NBB-ROL CONTRACT EDITING|NJJ-ROL NORMAL|NLL-ROL TRUE CNTRCT COPY|NOO-ROL UAE HANDICAPPED|NMM-ROL URGENT SERVICES|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RST-RTA Smartyard Test|RTT-RTA Theory Test|SE1-Sales|PSD-Security Deposit|J01-Services Judges|S01-Services Lawyers|NYY-Sewage Network|NYY-Sewage Services|NZZ-Sewage Withdrawl  |SIC-Shift Class|SHO-Shopping|LBN-Shovel|SHT-Shutdown|SIM-Sim Purchase|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SIR-SINOPHARM REG|SIV-Sinopharm Vaccine|SOB-Solo Booking|SBO-Solo Simulator Booki|DS1-Special Needs|SAL-Storage and Loading|NJJ-Suburb Parkng Srvces|SRP-SUPPLIER RECEIVE PAY|SRC-SUPPLIER RECONCILIAT|MHH-TAHSEEL|NTT-TAHSEEL|TAH-Tahseel |TCS-TAHSEEL CARDS SER|TAH-TAHSEEL RECHARGE|NPP-TASHEEL|TAA-TECHNICAL ASSISTANCE|G01-Technical Problems|DRL-Teller Service|TCA-TENANCY CONTRACT ATT|THT-TEST|NTT-TEST BLDG 3|RRA-Theory Test|THT-THEORY TEST BLDG 1|TIC-Ticketing|REG-Ticketing1|NUU-Top Up E Gate|FTB-TRAINING BOOKING|TRI-Triage Ground|Q24-U15607|QU8-U16953|Q14-U17120|Q16-U17233|QU6-U17436|Q12-U18570|QU4-U18573|QU9-U18573|Q11-U18616|Q22-U18737|Q18-U18799|QU7-U18799|Q15-U18880|Q21-U18881|Q13-U18883|QU9-U18884|Q10-U18891|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|QU6-U19721|QU4-U19722|Q13-U19723|QU7-U19723|Q16-U19724|QU5-U19724|Q11-U19726|Q10-U19728|QU8-U19800|QU5-U19818|UTB-Utility Bills|VAC-Vaccination|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|VIS-VISA and ID Cards|VMM-VISA MEDICAL SERVICE|TIC-Visitor Purchases|QU3-Walk IN|QU3-Walkin|WRC-Warranty Claim|BCO-Warranty Claim3|WTT-WIRE TRANSFER|XRA-XRAY|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 209.150.151.74
2/21/2023 1:46:22 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Arabic Training Auto\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arb Training Auto\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":0.23,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":0.22,\"AvgWaitTime\":\"00:18:28\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:02:31\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"LMV Automatic Course\",\"IssuedTicketsPerCategory\":41,\"PercentageIssuedTickets\":1.03,\"ServedTicketsPerCategory\":25,\"PercentageServedTickets\":0.69,\"AvgWaitTime\":\"00:04:25\",\"WaitingSLACount\":23,\"WaitingSLAPercentage\":56.10,\"AvgServiceTime\":\"00:01:32\",\"ServiceSLACount\":25,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":16,\"PercentageNoShowTickets\":0.40,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arabic Training Manu\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arb Training 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2/21/2023 1:46:28 PM | Request Received getSamsungAppointmentReportData=> fId: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ffrom: 2023-02-21 fto: 2023-02-21 userId: 78 language: En | Client IP: 209.150.151.74
2/21/2023 1:46:42 PM | Request Received getSamsungAppointmentReportData=> fId: 114| ffrom: 2023-02-21 fto: 2023-02-21 userId: 78 language: En | Client IP: 209.150.151.74
2/21/2023 1:47:27 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 209.150.151.74
2/21/2023 1:47:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 209.150.151.74
2/21/2023 1:47:28 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 209.150.151.74
2/21/2023 1:47:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 209.150.151.74
2/21/2023 1:47:39 PM | Request Received onLoginClick=> userName: hasher | Client IP: 209.150.151.74
2/21/2023 1:47:39 PM | Response Sent => {"Result":"0","UserID":"78","UserRoleID":"2","UserLevelID":"1-R","UserName":"hasher","Password":"2fgdkYUjZpM=","tokenKey":"V36H2JGNIM"} | Client IP: 209.150.151.74
2/21/2023 1:47:39 PM | Request Received getUserModuleRights=> branchId:0userId: 78 | Client IP: 209.150.151.74
2/21/2023 1:47:40 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 209.150.151.74
2/21/2023 1:47:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 209.150.151.74
2/21/2023 1:47:41 PM | Request Received getDashboardList=> userId: 78, languageCode:Sp | Client IP: 209.150.151.74
2/21/2023 1:47:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 209.150.151.74
2/21/2023 1:47:43 PM | Request Received getDashboardList=> userId: 78, languageCode:Sp | Client IP: 209.150.151.74
2/21/2023 1:47:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 209.150.151.74
2/21/2023 1:47:43 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype:  ffrom: 2023-02-21 fto: 2023-02-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 209.150.151.74
2/21/2023 1:47:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 209.150.151.74
2/21/2023 1:47:54 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 209.150.151.74
2/21/2023 1:47:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 209.150.151.74
2/21/2023 1:47:55 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 209.150.151.74
2/21/2023 1:47:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 209.150.151.74
2/21/2023 1:47:56 PM | Request Received onLoginClick=> userName: hasher | Client IP: 209.150.151.74
2/21/2023 1:47:56 PM | Response Sent => {"Result":"0","UserID":"78","UserRoleID":"2","UserLevelID":"1-R","UserName":"hasher","Password":"2fgdkYUjZpM=","tokenKey":"ES4SE0922L"} | Client IP: 209.150.151.74
2/21/2023 1:47:57 PM | Request Received getUserModuleRights=> branchId:0userId: 78 | Client IP: 209.150.151.74
2/21/2023 1:47:58 PM | Request Received getDashboardList=> userId: 78, languageCode:En | Client IP: 209.150.151.74
2/21/2023 1:47:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 209.150.151.74
2/21/2023 1:47:58 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 209.150.151.74
2/21/2023 1:47:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 209.150.151.74
2/21/2023 1:47:59 PM | Request Received getDashboardList=> userId: 78, languageCode:En | Client IP: 209.150.151.74
2/21/2023 1:47:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 209.150.151.74
2/21/2023 1:48:01 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype:  ffrom: 2023-02-21 fto: 2023-02-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 209.150.151.74
2/21/2023 1:48:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 209.150.151.74
2/21/2023 1:48:05 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype:  ffrom: 2023-02-21 fto: 2023-02-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 209.150.151.74
2/21/2023 1:48:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 209.150.151.74
2/21/2023 1:48:12 PM | Request Received getReportData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype:  ffrom: 2023-02-21 fto: 2023-02-21 fOtherParameters: category:SEM-1st Semester Student|SA1-Aftersale Service|NTT-Agriculture and Park|NWW-Agriculture Services|OCC-Alarm Systems|TIC-AMC Safety Systems|QU2-Appointment|RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|NAA-ARAMEX|ATB-Arb Training Auto|ATM-Arb Training Manual|NAA-Archive Dept Servc|BCA-Bah Chm Attestation|BCI-Bah Chm Inquiries|BCO-Bah Chm Others|CHL-Bahrain Chamber|BPA-Bill Payment|BIR-Biryani Meal|BCO-BLOOD COLLECTION|BOC-BOOK CONCRETE|BBF-BS BAY FIXED|BBD-BS BUY DEVICES|BBI-BS BUY IPHONE|BBM-BS BUY MOBILE|BBO-BS BUY SWITCH|BSS-BS SRVCE ACC REG|BSX-BS SRVCE CANCLATION|BSF-BS SRVCE COMPLAIN F|BSM-BS SRVCE COMPLAIN M|BSU-BS SRVCE CONTRACT|BSR-BS SRVCE ID RENEW|BSN-BS SRVCE PAYMENT|BSC-BS SRVCE PLAN CHNGE|BSD-BS SRVCE SIM REPLAC|BPS-BUILDING PERMIT SERV|PBP-Bulk Payment|CAS-Calculating Fees for|CSC-Cancelation|CHH-CASH|CSD-Cash Deposits|CAA-CASHIER|CAS-Cashier|CSE-CASHIER|NII-Cashier|CMS-CEMEXGO SUPPORT|CQQ-CHEQUE|CHQ-CHEQUES|NCC-City Cleanliness|CON-Classification Coeff|CLR-Clearance|NRR-Clemency Requests|CLR-Clerance|QU1-Clinic 1|QU2-Clinic 2|QU3-Clinic 3|QU4-Clinic 4|COM-Common Facility|COM-COMPLAINT|ESA-Complaint|CS1-Complaints|REG-Complaints |CAA-Construction Project|CSE-Control Services|SCC-Cooling Complaint|NQQ-Corp Parking Reserv|CAS-Corporate|COC-Corporate Clearance|PUP-CORPORATE COMMUNICAT|SOB-Corporate Payments|RGE-Course Registration|CRR-CREDIT CARD|NGG- CREMATION|NMM-Cremations|RCO-CUSTOMER RECONCILIAT|BRC-Customer Service|CSE-CUSTOMER SERVICE|REG-Customer Service|CSS-CUSTOMER SERVICES|DAL-Daal Kabab Meal|DRK-Daal Rice Kabab Meal|DEL-DELIVER INVOICE|DDR-Desert Driving|DDR-Dessert Course|DPC-Determination Senior|NDD-Dewatering Service|DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|DGS-DIRECTOR GENERAL SER|PDR-Disconnection Rec|DOC-DOCTOR|DNO-DRAINAGE NOC|DTC-Dubai Trade CSE Secu|EPA-EDI Parking Assess|EPA-EDI Parking Test|NEE-Electronic Archive|ENT-Eng Training Auto|ETM-Eng Training Manual|ENP-Engineering Permits|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|NLL-Environmental Permit|DOC-ERDOC|EBK-EVALUATION BOOKING|EVT-Evaluation Test|DOC-Exchange and Refu|EXR-Exchange n Refunds|NDD-EXEC APP SUBMISSION|NEE-EXEC FILE QUERY|NFF-EXEC QUERY MAX 3FILE|NQQ-EXECUTN SEC HANDICAP|ESO-Exi Std Others|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|ETY-EYE TEST|EYE-Eye Test|PFT-Fast Track|FEC-Fees Calculation|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|FLO-File Opening|FLR-File Renewal|PFB-Final Bill|FID-FINANCE DEPARTMENT|EXR-Financial Payment|FOC-Follow Cases|NFF-Food Stuff Permit|FRC-Friday Class|NBB-Garbage Bag Sale|GCA-General Cargo|GEN-GENERAL INQUIRIES|CSG-General Inquiry|GDD-Graduation Documents|HEB-Heavy Bus|HEF-Heavy Bus Friday|HEB-Heavy Bus Reg Alt|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|HTF-Heavy Truck Friday|HTR-Heavy Truck Reg Alt|WRC-HHG|SHB-High Bill|RUG-Hindi Urdo Reg|HRD-HUMAN RESOURCE DPT|HBD-HW BUY DEVICES|HBF-HW BUY FIXED|HBI-HW BUY IPHONE|HBM-HW BUY MOBILE|HBW-HW BUY SWITCH TO DU|HSZ-HW SRVCE CANCLATION|HSH-HW SRVCE COMPLAIN F|HSL-HW SRVCE COMPLAIN M|HSE-HW SRVCE CONTRACT|HSR-HW SRVCE ID RENEW|HSP-HW SRVCE PAYMENT|HSC-HW SRVCE PLAN CHANGE|HSQ-HW SRVCE SIM REPLACE|IDR-ID Card Renewal|IMM-Immigration|ISS-Immigration Service|IFF-IMP FASTTRACK|INN-IMP NORMAL|IMP-Import|ESF-Inquiring|INR-Insurance Refund|ILC-International Licens|IDL-Intl Driving License|WRC-Issuance Compl Cer E|EXR-Issue Compliance Cer|KAR-Karahi Meal|Q17-Laboratory|NRR-Lease Contract Attes|LET-Letters n Transcript|LIC-License Issue|LBF-Light Bus Friday|LBR-Light Bus Reg Alt|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|MAS-Maintenance Services|PAY-MAKE PAYMENT|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|MSS-Manpower Service|MAL-Manual All|MED-Medical Insurance|TPY-Medical Services|CIT-Ministry Comm Ind Tr|MIN-Minors|MOC-Mock Test|MOT-Mock Test|MTS-Mock Test Simulator|MFA-MOFA Attestation|MAT-Money and Taxes|PMB-Monthly Bill|MNC-MOT Night Course|MRA-MOT Regular|MSH-MOT Shift|MWE-MOT Weekend|MOB-Motorbike|MCO-MUN COUNCIL DISPUTE |MCL-MUN COUNCIL LAND APP|MPL-MUN PROPERTY LEASE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NSA-New Applicant|NBC-NEW BOOK CONCRETE|NFO-New File Opening|NGI-NEW GENERAL INQUIRY|CSN-New Registration|NSI-New Std Information|NIC-Night Class|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|NAA-NOT APPLICABLE|NHH-Notary Services |OCC-Online Click n Col|XRA-Online Click n Coll|OCC-Other Services|OTH-OTHER VAC REG|COV-Other Vaccine|SOT-Others|OTH-Others Registration|OAD-OUTDOOR ADVERTISING|OCA-OUTDOOR COMM ADS|ONC-OUTDOOR NON COMM ADS|OVA-OUTDOOR VEHICLE ADS|COT-Ownership Transfer|PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PEN-PAYMENTS ENQUIRY|PCG-PCR REG|PCR-PCR Test|PBC-PER BUY CHEQUE PAY|PBD-PER BUY DEVICES|PBH-PER BUY HOME|PBI-PER BUY IPHONE|PBM-PER BUY MOBILE PLANS|PBS-PER BUY SWITCH TO DU|PSY-PER SRVCE CANCLATION|PSC-PER SRVCE CHEQ PAY|PSH-PER SRVCE COMPLAIN H|PSB-PER SRVCE COMPLAIN M|PSR-PER SRVCE ID RENEW|PSL-PER SRVCE INQUIRY|PSM-PER SRVCE MODFY PLAN|PSW-PER SRVCE POSTPAID|PSA-PER SRVCE PREPAID|PSS-PER SRVCE SIM REPLCE|NNN-Permissions|PER-Personalization|NZZ-PEST CONTROL CERT|NAZ-Pest Control Certifi|NXX-Pest Control Permit|NXX-Pest Control Permt|PFR-PFIZER REG|PFV-PFizer Vaccine|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|PTB-PREPARE FOR EXAM|PNS-Private Notary Ser|PRO-Process|PPS-Public Parking Ser|NSS-PUBLIC PARKING SERVI|PUS-Public Services|RDE-Radioactive|NHH-RDR DEPOSIT REC CHEQ|NTT-RDR HANDICAP|NII-RDR INQ REC PROVISIO|NNN-RDR RENTAL DISPUTES|RBK-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|REC-RECEIVE INVOICE|QU1-Reception|REC-Reception|EBK-REFRESHMENT|RLL-REG AND LICENSING|REG-REGISTRATION|RAG-Registration Arb|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|REG-Registration Eng|RUG-Registration Urdu|RQE-Regular queue|RRD-RENT REGULATION DPT|NSS-Rental Dispute Execu|RSD-Rental Resolution Dp|ESR-Request|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|RTE-Road Test|RMS-Roaming Services|NCC-ROL CITIZEN SERVICES|NKK-ROL CLEARENCE|NBB-ROL CONTRACT EDITING|NJJ-ROL NORMAL|NLL-ROL TRUE CNTRCT COPY|NOO-ROL UAE HANDICAPPED|NMM-ROL URGENT SERVICES|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RST-RTA Smartyard Test|RTT-RTA Theory Test|SE1-Sales|PSD-Security Deposit|J01-Services Judges|S01-Services Lawyers|NYY-Sewage Network|NYY-Sewage Services|NZZ-Sewage Withdrawl  |SIC-Shift Class|SHO-Shopping|LBN-Shovel|SHT-Shutdown|SIM-Sim Purchase|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SIR-SINOPHARM REG|SIV-Sinopharm Vaccine|SOB-Solo Booking|SBO-Solo Simulator Booki|DS1-Special Needs|SAL-Storage and Loading|NJJ-Suburb Parkng Srvces|SRP-SUPPLIER RECEIVE PAY|SRC-SUPPLIER RECONCILIAT|MHH-TAHSEEL|NTT-TAHSEEL|TAH-Tahseel |TCS-TAHSEEL CARDS SER|TAH-TAHSEEL RECHARGE|NPP-TASHEEL|TAA-TECHNICAL ASSISTANCE|G01-Technical Problems|DRL-Teller Service|TCA-TENANCY CONTRACT ATT|THT-TEST|NTT-TEST BLDG 3|RRA-Theory Test|THT-THEORY TEST BLDG 1|TIC-Ticketing|REG-Ticketing1|NUU-Top Up E Gate|FTB-TRAINING BOOKING|TRI-Triage Ground|Q24-U15607|QU8-U16953|Q14-U17120|Q16-U17233|QU6-U17436|Q12-U18570|QU4-U18573|QU9-U18573|Q11-U18616|Q22-U18737|Q18-U18799|QU7-U18799|Q15-U18880|Q21-U18881|Q13-U18883|QU9-U18884|Q10-U18891|Q14-U18894|Q20-U18942|Q19-U19196|Q25-U19283|Q23-U19373|Q12-U19619|Q15-U19657|QU6-U19721|QU4-U19722|Q13-U19723|QU7-U19723|Q16-U19724|QU5-U19724|Q11-U19726|Q10-U19728|QU8-U19800|QU5-U19818|UTB-Utility Bills|VAC-Vaccination|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|VIS-VISA and ID Cards|VMM-VISA MEDICAL SERVICE|TIC-Visitor Purchases|QU3-Walk IN|QU3-Walkin|WRC-Warranty Claim|BCO-Warranty Claim3|WTT-WIRE TRANSFER|XRA-XRAY|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 209.150.151.74
2/21/2023 1:48:12 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Arabic Training Auto\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arb Training Auto\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":0.23,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":0.22,\"AvgWaitTime\":\"00:18:28\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:02:31\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"LMV Automatic Course\",\"IssuedTicketsPerCategory\":43,\"PercentageIssuedTickets\":1.08,\"ServedTicketsPerCategory\":25,\"PercentageServedTickets\":0.69,\"AvgWaitTime\":\"00:04:25\",\"WaitingSLACount\":23,\"WaitingSLAPercentage\":53.49,\"AvgServiceTime\":\"00:01:32\",\"ServiceSLACount\":25,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":16,\"PercentageNoShowTickets\":0.40,\"UnqualifiedTickets\":2},{\"CategoryName\":\"Arabic Training Manu\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arb Training 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Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Cooling Complaint\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"1st Semester Student\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"High Bill\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Shopping\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Shutdown\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Shift Class\",\"AverageServiceTimePerCategory\":5.95,\"AverageWaitingTimePerCategory\":5.31},{\"CategoryName\":\"Sim Purchase\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"SINOPHARM REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Sinopharm Vaccine\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.33,\"AverageWaitingTimePerCategory\":9.54},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Solo Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Others\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"SUPPLIER RECONCILIAT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"LMV Shift or Regular\",\"AverageServiceTimePerCategory\":0.08,\"AverageWaitingTimePerCategory\":2.25},{\"CategoryName\":\"SUPPLIER RECEIVE PAY\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"TAHSEEL RECHARGE\",\"AverageServiceTimePerCategory\":7.97,\"AverageWaitingTimePerCategory\":13.63},{\"CategoryName\":\"TENANCY CONTRACT ATT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"TAHSEEL CARDS SER\",\"AverageServiceTimePerCategory\":7.23,\"AverageWaitingTimePerCategory\":0.19},{\"CategoryName\":\"TEST\",\"AverageServiceTimePerCategory\":2.03,\"AverageWaitingTimePerCategory\":5.76},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"AMC Safety Systems\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Ticketing\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Medical Services\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Triage Ground\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"HHG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Issuance Compl Cer E\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 209.150.151.74
2/21/2023 1:48:16 PM | Request Received getSamsungAppointmentReportData=> fId: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ffrom: 2023-02-21 fto: 2023-02-21 userId: 78 language: En | Client IP: 209.150.151.74
2/21/2023 1:50:52 PM | Request Received getSamsungAppointmentReportData=> fId: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|109| ffrom: 2023-02-21 fto: 2023-02-21 userId: 78 language: En | Client IP: 209.150.151.74
2/21/2023 1:51:20 PM | Request Received getSamsungAppointmentReportData=> fId: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|114|109| ffrom: 2023-02-21 fto: 2023-02-21 userId: 78 language: En | Client IP: 209.150.151.74
2/21/2023 2:39:58 PM | Request Received getDashboardList=> userId: 78, languageCode:En | Client IP: 209.150.151.74
2/21/2023 2:39:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 209.150.151.74
2/21/2023 2:40:01 PM | Request Received getDashboardList=> userId: 78, languageCode:En | Client IP: 209.150.151.74
2/21/2023 2:40:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 209.150.151.74
2/21/2023 2:40:03 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype:  ffrom: 2023-02-21 fto: 2023-02-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 209.150.151.74
2/21/2023 2:40:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 209.150.151.74
2/21/2023 2:40:05 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 209.150.151.74
2/21/2023 2:40:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 209.150.151.74
2/21/2023 2:40:05 PM | Request Received getDashboardList=> userId: 78, languageCode:En | Client IP: 209.150.151.74
2/21/2023 2:40:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 209.150.151.74
2/21/2023 2:40:05 PM | Request Received getDashboardList=> userId: 78, languageCode:En | Client IP: 209.150.151.74
2/21/2023 2:40:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 209.150.151.74
2/21/2023 2:40:09 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype:  ffrom: 2023-02-21 fto: 2023-02-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 209.150.151.74
2/21/2023 2:40:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 209.150.151.74
2/21/2023 2:40:12 PM | Request Received getDashboardList=> userId: 78, languageCode:En | Client IP: 209.150.151.74
2/21/2023 2:40:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 209.150.151.74
2/21/2023 2:40:13 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype:  ffrom: 2023-02-21 fto: 2023-02-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 209.150.151.74
2/21/2023 2:40:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 209.150.151.74
2/21/2023 2:40:21 PM | Request Received getDashboardList=> userId: 78, languageCode:En | Client IP: 209.150.151.74
2/21/2023 2:40:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 209.150.151.74
2/21/2023 2:40:21 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype:  ffrom: 2023-02-21 fto: 2023-02-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 209.150.151.74
2/21/2023 2:40:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 209.150.151.74
2/21/2023 2:40:33 PM | Request Received getReportData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype:  ffrom: 2023-02-21 fto: 2023-02-21 fOtherParameters: category:SEM-1st Semester Student|SA1-Aftersale Service|NTT-Agriculture and Park|NWW-Agriculture Services|OCC-Alarm Systems|TIC-AMC Safety Systems|QU2-Appointment|RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|NAA-ARAMEX|ATB-Arb Training Auto|ATM-Arb Training Manual|NAA-Archive Dept Servc|BCA-Bah Chm Attestation|BCI-Bah Chm Inquiries|BCO-Bah Chm Others|CHL-Bahrain Chamber|BPA-Bill Payment|BIR-Biryani Meal|BCO-BLOOD COLLECTION|BOC-BOOK CONCRETE|BBF-BS BAY FIXED|BBD-BS BUY DEVICES|BBI-BS BUY IPHONE|BBM-BS BUY MOBILE|BBO-BS BUY SWITCH|BSS-BS SRVCE ACC REG|BSX-BS SRVCE CANCLATION|BSF-BS SRVCE COMPLAIN F|BSM-BS SRVCE COMPLAIN M|BSU-BS SRVCE CONTRACT|BSR-BS SRVCE ID RENEW|BSN-BS SRVCE PAYMENT|BSC-BS SRVCE PLAN CHNGE|BSD-BS SRVCE SIM REPLAC|BPS-BUILDING PERMIT SERV|PBP-Bulk Payment|CAS-Calculating Fees for|CSC-Cancelation|CHH-CASH|CSD-Cash Deposits|CAA-CASHIER|CAS-Cashier|CSE-CASHIER|NII-Cashier|CMS-CEMEXGO SUPPORT|CQQ-CHEQUE|CHQ-CHEQUES|NCC-City Cleanliness|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 209.150.151.74
2/21/2023 2:40:33 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Arabic Training Auto\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arb Training Auto\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":6.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":6.30,\"AvgWaitTime\":\"00:18:28\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:02:31\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Arabic Training Manu\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arb Training Manual\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":2.00,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":1.57,\"AvgWaitTime\":\"00:05:01\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"BS BUY DEVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"BS BAY FIXED\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"BS BUY IPHONE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"BS BUY MOBILE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"BS BUY SWITCH\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Bah Chm Attestation\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Bah Chm Inquiries\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Bah Chm Others\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"BLOOD COLLECTION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Biryani Meal\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"BOOK CONCRETE\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":5.33,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":5.51,\"AvgWaitTime\":\"00:21:12\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:02:27\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Bill Payment\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"BUILDING PERMIT SERV\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"BS SRVCE PLAN CHNGE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"BS SRVCE SIM REPLAC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"BS SRVCE COMPLAIN F\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"BS SRVCE COMPLAIN 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(84.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:23:03 | SLA: 54.67%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:18 | SLA: 96.06%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (1.33%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Arabic Training Auto\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Arb Training Auto\",\"AverageServiceTimePerCategory\":2.53,\"AverageWaitingTimePerCategory\":18.48},{\"CategoryName\":\"Arabic Training Manu\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Arb Training Manual\",\"AverageServiceTimePerCategory\":2.18,\"AverageWaitingTimePerCategory\":5.03},{\"CategoryName\":\"BS BUY DEVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"BS BAY FIXED\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"BS BUY IPHONE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"BS BUY MOBILE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"BS BUY SWITCH\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Bah Chm Attestation\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Bah Chm Inquiries\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Bah Chm Others\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"BLOOD COLLECTION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Biryani 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Deposits\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"ARAMEX\",\"AverageServiceTimePerCategory\":0.19,\"AverageWaitingTimePerCategory\":91.33},{\"CategoryName\":\"Archive Dept Servc\",\"AverageServiceTimePerCategory\":0.82,\"AverageWaitingTimePerCategory\":3.08},{\"CategoryName\":\"City Cleanliness\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Agriculture and Park\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Agriculture Services\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Alarm Systems\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Bulk Payment\",\"AverageServiceTimePerCategory\":1.09,\"AverageWaitingTimePerCategory\":25.42},{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":29.43},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":7.34,\"AverageWaitingTimePerCategory\":0.89},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"1st Semester Student\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"AMC Safety Systems\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 209.150.151.74
2/21/2023 2:40:40 PM | Request Received getSamsungAppointmentReportData=> fId: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ffrom: 2023-02-21 fto: 2023-02-21 userId: 78 language: En | Client IP: 209.150.151.74
2/21/2023 2:41:23 PM | Request Received getSamsungAppointmentReportData=> fId: 114| ffrom: 2023-02-21 fto: 2023-02-21 userId: 78 language: En | Client IP: 209.150.151.74
2/21/2023 2:42:04 PM | Request Received getSamsungAppointmentReportData=> fId: 114| ffrom: 2023-02-21 fto: 2023-02-21 userId: 78 language: En | Client IP: 209.150.151.74
2/21/2023 2:42:30 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 209.150.151.74
2/21/2023 2:42:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 209.150.151.74
2/21/2023 2:42:30 PM | Request Received getDashboardList=> userId: 78, languageCode:En | Client IP: 209.150.151.74
2/21/2023 2:42:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 209.150.151.74
2/21/2023 2:42:30 PM | Request Received getDashboardList=> userId: 78, languageCode:En | Client IP: 209.150.151.74
2/21/2023 2:42:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 209.150.151.74
2/21/2023 2:42:35 PM | Request Received getDashboardData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype:  ffrom: 2023-02-21 fto: 2023-02-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 209.150.151.74
2/21/2023 2:42:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 209.150.151.74
2/21/2023 2:42:41 PM | Request Received getReportData=> fid: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ftype:  ffrom: 2023-02-21 fto: 2023-02-21 fOtherParameters: category:IMM-Immigration|MED-Medical Insurance|MAT-Money and Taxes|RDE-Radioactive|RQE-Regular queue|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 209.150.151.74
2/21/2023 2:42:42 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Immigration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Money and Taxes\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":33.33,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Medical Insurance\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":66.67,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"Radioactive\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Regular queue\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 3 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Immigration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Money and Taxes\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Medical Insurance\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Radioactive\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Regular queue\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 209.150.151.74
2/21/2023 2:42:49 PM | Request Received getSamsungAppointmentReportData=> fId: 113|65|103|102|108|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|77|78|96|107|110|63|68|84|67|73|74|82|91|90|88|89|92|52|95|97|100|104|81|114|109| ffrom: 2023-02-21 fto: 2023-02-21 userId: 78 language: En | Client IP: 209.150.151.74
2/21/2023 2:44:02 PM | Request Received getSamsungAppointmentReportData=> fId: 114| ffrom: 2023-02-21 fto: 2023-02-21 userId: 78 language: En | Client IP: 209.150.151.74