12/10/2022 7:54:40 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 84.229.56.212
12/10/2022 7:54:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 84.229.56.212
12/10/2022 7:54:41 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 84.229.56.212
12/10/2022 7:54:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 84.229.56.212
12/10/2022 7:59:51 PM | Request Received onLoginClick=> userName: mittwoch | Client IP: 84.229.56.212
12/10/2022 7:59:51 PM | Response Sent => {"Result":"0","UserID":"94","UserRoleID":"2","UserLevelID":"45-R","UserName":"mittwoch","Password":"2fu4UtUiRzLg8GImwMYeUg==","tokenKey":"BN1CTMW7BM"} | Client IP: 84.229.56.212
12/10/2022 7:59:51 PM | Request Received getUserModuleRights=> branchId:0userId: 94 | Client IP: 84.229.56.212
12/10/2022 7:59:52 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 84.229.56.212
12/10/2022 7:59:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 84.229.56.212
12/10/2022 7:59:52 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 84.229.56.212
12/10/2022 7:59:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":124,"UserId":94,"DashboardName":"netta_view","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670486651777)\/","DashboardCreatedTime":"\/Date(1670486651777)\/"}] | Client IP: 84.229.56.212
12/10/2022 7:59:52 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 84.229.56.212
12/10/2022 7:59:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":124,"UserId":94,"DashboardName":"netta_view","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670486651777)\/","DashboardCreatedTime":"\/Date(1670486651777)\/"}] | Client IP: 84.229.56.212
12/10/2022 7:59:54 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-10 fto: 2022-12-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 84.229.56.212
12/10/2022 7:59:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 84.229.56.212
12/10/2022 8:00:12 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 84.229.56.212
12/10/2022 8:00:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":124,"UserId":94,"DashboardName":"netta_view","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670486651777)\/","DashboardCreatedTime":"\/Date(1670486651777)\/"}] | Client IP: 84.229.56.212
12/10/2022 8:00:12 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-10 fto: 2022-12-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 84.229.56.212
12/10/2022 8:00:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 84.229.56.212
12/10/2022 8:00:19 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-10 fto: 2022-12-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 84.229.56.212
12/10/2022 8:00:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 84.229.56.212
12/10/2022 8:00:19 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 84.229.56.212
12/10/2022 8:00:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":124,"UserId":94,"DashboardName":"netta_view","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670486651777)\/","DashboardCreatedTime":"\/Date(1670486651777)\/"}] | Client IP: 84.229.56.212
12/10/2022 8:00:30 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-10 fto: 2022-12-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 84.229.56.212
12/10/2022 8:00:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 84.229.56.212
12/10/2022 8:00:31 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 84.229.56.212
12/10/2022 8:00:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":124,"UserId":94,"DashboardName":"netta_view","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670486651777)\/","DashboardCreatedTime":"\/Date(1670486651777)\/"}] | Client IP: 84.229.56.212
12/10/2022 8:00:36 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-10 fto: 2022-12-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 84.229.56.212
12/10/2022 8:00:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 84.229.56.212
12/10/2022 8:00:36 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 84.229.56.212
12/10/2022 8:00:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":124,"UserId":94,"DashboardName":"netta_view","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670486651777)\/","DashboardCreatedTime":"\/Date(1670486651777)\/"}] | Client IP: 84.229.56.212
12/10/2022 8:00:48 PM | Request Received getDashboardDetail=> dashboardId: 124 | Client IP: 84.229.56.212
12/10/2022 8:00:48 PM | Response Sent => Data returned of dashboardId:124 | Client IP: 84.229.56.212
12/10/2022 8:00:49 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 84.229.56.212
12/10/2022 8:00:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":124,"UserId":94,"DashboardName":"netta_view","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670486651777)\/","DashboardCreatedTime":"\/Date(1670486651777)\/"}] | Client IP: 84.229.56.212
12/10/2022 8:00:49 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-10 fto: 2022-12-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: branch-evolution-component|hardware-monitoring-heat-map-component| | Client IP: 84.229.56.212
12/10/2022 8:00:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 84.229.56.212
12/10/2022 8:00:53 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-10 fto: 2022-12-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: branch-evolution-component|hardware-monitoring-heat-map-component| | Client IP: 84.229.56.212
12/10/2022 8:00:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 84.229.56.212
12/10/2022 8:00:55 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 84.229.56.212
12/10/2022 8:00:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":124,"UserId":94,"DashboardName":"netta_view","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670486651777)\/","DashboardCreatedTime":"\/Date(1670486651777)\/"}] | Client IP: 84.229.56.212
12/10/2022 8:00:55 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-10 fto: 2022-12-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 84.229.56.212
12/10/2022 8:00:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 84.229.56.212
12/10/2022 8:01:06 PM | Request Received getReportData=> fid: 81| ftype:  ffrom: 2022-12-10 fto: 2022-12-10 fOtherParameters: category:IMM-Immigration|MED-Medical Insurance|MAT-Money and Taxes|RDE-Radioactive|RQE-Regular queue|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 45-R | Client IP: 84.229.56.212
12/10/2022 8:01:06 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Immigration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Money and Taxes\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Medical Insurance\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Radioactive\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Regular queue\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Immigration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Money and Taxes\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Medical Insurance\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Radioactive\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Regular queue\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 84.229.56.212
12/10/2022 8:02:47 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 84.229.56.212
12/10/2022 8:02:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 84.229.56.212
12/10/2022 8:02:48 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 84.229.56.212
12/10/2022 8:02:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":124,"UserId":94,"DashboardName":"netta_view","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670486651777)\/","DashboardCreatedTime":"\/Date(1670486651777)\/"}] | Client IP: 84.229.56.212
12/10/2022 8:02:48 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 84.229.56.212
12/10/2022 8:02:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":124,"UserId":94,"DashboardName":"netta_view","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670486651777)\/","DashboardCreatedTime":"\/Date(1670486651777)\/"}] | Client IP: 84.229.56.212
12/10/2022 8:02:49 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-10 fto: 2022-12-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 84.229.56.212
12/10/2022 8:02:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 84.229.56.212
12/10/2022 8:02:50 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-10 fto: 2022-12-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 84.229.56.212
12/10/2022 8:02:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 84.229.56.212
12/10/2022 8:03:11 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 84.229.56.212
12/10/2022 8:03:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":124,"UserId":94,"DashboardName":"netta_view","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670486651777)\/","DashboardCreatedTime":"\/Date(1670486651777)\/"}] | Client IP: 84.229.56.212
12/10/2022 8:03:11 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-10 fto: 2022-12-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 84.229.56.212
12/10/2022 8:03:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 84.229.56.212
12/10/2022 8:03:13 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 84.229.56.212
12/10/2022 8:03:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":124,"UserId":94,"DashboardName":"netta_view","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670486651777)\/","DashboardCreatedTime":"\/Date(1670486651777)\/"}] | Client IP: 84.229.56.212
12/10/2022 8:03:13 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-10 fto: 2022-12-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 84.229.56.212
12/10/2022 8:03:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 84.229.56.212
12/10/2022 8:03:25 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-10 fto: 2022-12-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|categories-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-component|hardware-monitoring-tabular-component|hardware-monitoring-heat-map-component|all-feedback-branch-wise-responses-component| | Client IP: 84.229.56.212
12/10/2022 8:03:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 84.229.56.212
12/10/2022 8:03:31 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-12-10 fto: 2022-12-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 84.229.56.212
12/10/2022 8:03:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 84.229.56.212
12/10/2022 8:03:31 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 84.229.56.212
12/10/2022 8:03:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":124,"UserId":94,"DashboardName":"netta_view","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670486651777)\/","DashboardCreatedTime":"\/Date(1670486651777)\/"}] | Client IP: 84.229.56.212
12/10/2022 8:03:39 PM | Request Received getReportData=> fid: 81| ftype:  ffrom: 2022-12-10 fto: 2022-12-10 fOtherParameters: category:IMM-Immigration|MED-Medical Insurance|MAT-Money and Taxes|RDE-Radioactive|RQE-Regular queue|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 45-R | Client IP: 84.229.56.212
12/10/2022 8:03:39 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Immigration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Money and Taxes\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Medical Insurance\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Radioactive\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Regular queue\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Immigration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Money and Taxes\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Medical Insurance\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Radioactive\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Regular queue\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 84.229.56.212
12/10/2022 8:03:44 PM | Request Received getReportData=> fid: 81| ftype:  ffrom: 2022-12-10 fto: 2022-12-10 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 45-R | Client IP: 84.229.56.212
12/10/2022 8:03:44 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 84.229.56.212
12/10/2022 8:04:54 PM | Request Received getUserModuleRights=> branchId:81userId: 94 | Client IP: 84.229.56.212