7/19/2022 2:47:54 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 62.0.191.113
7/19/2022 2:47:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 62.0.191.113
7/19/2022 2:48:13 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 62.0.191.113
7/19/2022 2:48:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 62.0.191.113
7/19/2022 2:48:16 PM | Request Received onLoginClick=> userName: mittwoch | Client IP: 62.0.191.113
7/19/2022 2:48:16 PM | Response Sent => {"Result":"0","UserID":"94","UserRoleID":"2","UserLevelID":"45-R","UserName":"mittwoch","Password":"2fu4UtUiRzLg8GImwMYeUg==","tokenKey":"6LXNEEE9ZI"} | Client IP: 62.0.191.113
7/19/2022 2:48:16 PM | Request Received getUserModuleRights=> branchId:0userId: 94 | Client IP: 62.0.191.113
7/19/2022 2:48:17 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 62.0.191.113
7/19/2022 2:48:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 62.0.191.113
7/19/2022 2:48:18 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 62.0.191.113
7/19/2022 2:48:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 62.0.191.113
7/19/2022 2:48:18 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 62.0.191.113
7/19/2022 2:48:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 62.0.191.113
7/19/2022 2:48:18 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-07-19 fto: 2022-07-19 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 62.0.191.113
7/19/2022 2:48:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 62.0.191.113
7/19/2022 2:48:35 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-07-18 fto: 2022-07-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 62.0.191.113
7/19/2022 2:48:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 62.0.191.113
7/19/2022 2:48:38 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-07-19 fto: 2022-07-19 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 62.0.191.113
7/19/2022 2:48:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 62.0.191.113
7/19/2022 2:49:18 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-07-19 fto: 2022-07-19 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 62.0.191.113
7/19/2022 2:49:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 62.0.191.113
7/19/2022 2:50:18 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-07-19 fto: 2022-07-19 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 62.0.191.113
7/19/2022 2:50:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 62.0.191.113
7/19/2022 2:50:18 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-07-05 fto: 2022-07-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 62.0.191.113
7/19/2022 2:50:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 62.0.191.113
7/19/2022 2:50:59 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 62.0.191.113
7/19/2022 2:50:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 62.0.191.113
7/19/2022 2:51:00 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-07-05 fto: 2022-07-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 62.0.191.113
7/19/2022 2:51:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 62.0.191.113
7/19/2022 2:51:06 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 62.0.191.113
7/19/2022 2:51:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 62.0.191.113
7/19/2022 2:51:06 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-07-05 fto: 2022-07-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 62.0.191.113
7/19/2022 2:51:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 62.0.191.113
7/19/2022 2:51:23 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-07-05 fto: 2022-07-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 62.0.191.113
7/19/2022 2:51:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 62.0.191.113
7/19/2022 2:51:30 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 62.0.191.113
7/19/2022 2:51:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 62.0.191.113
7/19/2022 2:51:36 PM | Request Received getReportData=> fid: 81| ftype:  ffrom: 2022-07-05 fto: 2022-07-18 fOtherParameters: category:IMM-Immigration|MED-Medical Insurance|MAT-Money and Taxes|RDE-Radioactive|RQE-Regular queue|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 45-R | Client IP: 62.0.191.113
7/19/2022 2:51:36 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Immigration\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":20.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Money and Taxes\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":80.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"Medical Insurance\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Radioactive\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Regular queue\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 5 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Immigration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Money and Taxes\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Medical Insurance\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Radioactive\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Regular queue\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 62.0.191.113
7/19/2022 2:51:52 PM | Request Received getUserModuleRights=> branchId:81userId: 94 | Client IP: 62.0.191.113
7/19/2022 2:53:31 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 62.0.191.113
7/19/2022 2:53:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 62.0.191.113
7/19/2022 2:53:31 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-07-05 fto: 2022-07-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 62.0.191.113
7/19/2022 2:53:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 62.0.191.113
7/19/2022 2:53:37 PM | Request Received getDashboardData=> fid: 81| ftype:  ffrom: 2022-07-05 fto: 2022-07-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 62.0.191.113
7/19/2022 2:53:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 62.0.191.113
7/19/2022 2:53:40 PM | Request Received getDashboardList=> userId: 94, languageCode:En | Client IP: 62.0.191.113
7/19/2022 2:53:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 62.0.191.113
7/19/2022 2:54:46 PM | Request Received getDashboardData=> fid: 81 ftype:  ffrom: 2022-07-05 fto: 2022-07-18 operatorId: 2 fFilters:  | Client IP: 62.0.191.113
7/19/2022 2:54:48 PM | Request Received getDashboardData=> fid: 81 ftype:  ffrom: 2022-07-05 fto: 2022-07-18 operatorId: 1 fFilters:  | Client IP: 62.0.191.113
7/19/2022 2:54:49 PM | Request Received getDashboardData=> fid: 81 ftype:  ffrom: 2022-07-05 fto: 2022-07-18 operatorId: 1 fFilters:  | Client IP: 62.0.191.113
7/19/2022 2:54:51 PM | Request Received getDashboardData=> fid: 81 ftype:  ffrom: 2022-07-05 fto: 2022-07-18 operatorId: 1 fFilters:  | Client IP: 62.0.191.113
7/19/2022 2:54:52 PM | Request Received getDashboardData=> fid: 81 ftype:  ffrom: 2022-07-05 fto: 2022-07-18 operatorId: 2 fFilters:  | Client IP: 62.0.191.113
7/19/2022 2:54:53 PM | Request Received getDashboardData=> fid: 81 ftype:  ffrom: 2022-07-05 fto: 2022-07-18 operatorId: 2 fFilters:  | Client IP: 62.0.191.113
7/19/2022 2:55:18 PM | Request Received getDashboardData=> fid: 81 ftype:  ffrom: 2022-07-05 fto: 2022-07-18 operatorId: 1 fFilters:  | Client IP: 62.0.191.113
7/19/2022 2:55:19 PM | Request Received getDashboardData=> fid: 81 ftype:  ffrom: 2022-07-05 fto: 2022-07-18 operatorId: 2 fFilters:  | Client IP: 62.0.191.113