1/11/2022 5:24:22 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 165.225.106.81
1/11/2022 5:24:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 165.225.106.81
1/11/2022 5:51:32 AM | Request Received onLoginClick=> userName: rthowfiq | Client IP: 165.225.106.81
1/11/2022 5:51:32 AM | Response Sent => {"Result":"0","UserID":"85","UserRoleID":"2","UserLevelID":"23-R","UserName":"rthowfiq","Password":"Uc7HBilkTF6kdGgYngtXag==","tokenKey":"FDQ97BV43A"} | Client IP: 165.225.106.81
1/11/2022 5:51:33 AM | Request Received getUserModuleRights=> branchId:0userId: 85 | Client IP: 165.225.106.81
1/11/2022 5:51:36 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 165.225.106.81
1/11/2022 5:51:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 165.225.106.81
1/11/2022 5:51:38 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 5:51:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 5:51:38 AM | Request Received getDashboardList=> userId: 85, languageCode:En | Client IP: 165.225.106.81
1/11/2022 5:51:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":45,"UserId":85,"DashboardName":"Daily_Monitering","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629654678617)\/","DashboardCreatedTime":"\/Date(1629654678617)\/"},{"DashboardID":46,"UserId":85,"DashboardName":"Second_Slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629654816483)\/","DashboardCreatedTime":"\/Date(1629654816483)\/"},{"DashboardID":65,"UserId":85,"DashboardName":"Service_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633943478100)\/","DashboardCreatedTime":"\/Date(1633943478100)\/"},{"DashboardID":43,"UserId":85,"DashboardName":"Ticket_dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629376613083)\/","DashboardCreatedTime":"\/Date(1629376613083)\/"},{"DashboardID":47,"UserId":85,"DashboardName":"First_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629705502673)\/","DashboardCreatedTime":"\/Date(1629705502673)\/"},{"DashboardID":48,"UserId":85,"DashboardName":"Third_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629705690340)\/","DashboardCreatedTime":"\/Date(1629705690340)\/"}] | Client IP: 165.225.106.81
1/11/2022 5:51:39 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 5:51:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 5:51:39 AM | Request Received getDashboardList=> userId: 85, languageCode:En | Client IP: 165.225.106.81
1/11/2022 5:51:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":45,"UserId":85,"DashboardName":"Daily_Monitering","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629654678617)\/","DashboardCreatedTime":"\/Date(1629654678617)\/"},{"DashboardID":46,"UserId":85,"DashboardName":"Second_Slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629654816483)\/","DashboardCreatedTime":"\/Date(1629654816483)\/"},{"DashboardID":65,"UserId":85,"DashboardName":"Service_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633943478100)\/","DashboardCreatedTime":"\/Date(1633943478100)\/"},{"DashboardID":43,"UserId":85,"DashboardName":"Ticket_dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629376613083)\/","DashboardCreatedTime":"\/Date(1629376613083)\/"},{"DashboardID":47,"UserId":85,"DashboardName":"First_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629705502673)\/","DashboardCreatedTime":"\/Date(1629705502673)\/"},{"DashboardID":48,"UserId":85,"DashboardName":"Third_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629705690340)\/","DashboardCreatedTime":"\/Date(1629705690340)\/"}] | Client IP: 165.225.106.81
1/11/2022 5:52:38 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 5:52:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 5:53:38 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 5:53:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 5:54:38 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 5:54:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 5:55:16 AM | Request Received getDashboardDetail=> dashboardId: 45 | Client IP: 165.225.106.81
1/11/2022 5:55:16 AM | Response Sent => Data returned of dashboardId:45 | Client IP: 165.225.106.81
1/11/2022 5:55:18 AM | Request Received getDashboardList=> userId: 85, languageCode:En | Client IP: 165.225.106.81
1/11/2022 5:55:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":45,"UserId":85,"DashboardName":"Daily_Monitering","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629654678617)\/","DashboardCreatedTime":"\/Date(1629654678617)\/"},{"DashboardID":46,"UserId":85,"DashboardName":"Second_Slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629654816483)\/","DashboardCreatedTime":"\/Date(1629654816483)\/"},{"DashboardID":65,"UserId":85,"DashboardName":"Service_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633943478100)\/","DashboardCreatedTime":"\/Date(1633943478100)\/"},{"DashboardID":43,"UserId":85,"DashboardName":"Ticket_dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629376613083)\/","DashboardCreatedTime":"\/Date(1629376613083)\/"},{"DashboardID":47,"UserId":85,"DashboardName":"First_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629705502673)\/","DashboardCreatedTime":"\/Date(1629705502673)\/"},{"DashboardID":48,"UserId":85,"DashboardName":"Third_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629705690340)\/","DashboardCreatedTime":"\/Date(1629705690340)\/"}] | Client IP: 165.225.106.81
1/11/2022 5:55:18 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 5:55:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 5:55:38 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 5:55:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 5:56:38 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 5:56:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 5:58:04 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 5:58:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 5:58:38 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 5:58:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 5:59:38 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 5:59:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:00:38 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:00:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:02:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:02:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:02:55 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:02:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:03:38 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:03:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:04:38 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:04:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:05:38 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:05:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:06:38 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:06:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:08:09 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 5.107.158.240
1/11/2022 6:08:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.158.240
1/11/2022 6:09:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 5.107.158.240
1/11/2022 6:09:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.158.240
1/11/2022 6:10:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 5.107.158.240
1/11/2022 6:10:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.158.240
1/11/2022 6:11:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 5.107.158.240
1/11/2022 6:11:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.158.240
1/11/2022 6:12:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 5.107.158.240
1/11/2022 6:12:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.107.158.240
1/11/2022 6:13:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:13:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:14:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:14:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:15:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:15:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:16:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:16:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:17:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:17:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:19:02 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:19:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:19:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:19:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:20:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:20:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:21:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:21:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:21:45 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:21:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:22:38 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:22:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:23:37 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:23:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:24:38 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:24:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:25:38 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:25:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:26:38 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:26:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:28:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:28:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:29:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:29:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:30:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:30:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:31:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:31:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:32:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:32:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:33:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:33:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:34:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:34:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:35:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:35:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:36:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:36:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:37:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:37:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:38:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:38:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:39:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:39:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:40:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:40:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:41:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:41:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:42:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:42:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:43:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:43:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:44:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:44:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:45:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:45:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:46:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:46:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:47:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:47:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:48:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:48:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:49:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:49:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:50:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:50:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:51:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:51:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:52:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:52:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:52:57 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component|categories-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component| | Client IP: 165.225.106.81
1/11/2022 6:52:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:55:08 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 165.225.106.81
1/11/2022 6:55:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 165.225.106.81
1/11/2022 6:55:10 AM | Request Received onLoginClick=> userName: rthowfiq | Client IP: 165.225.106.81
1/11/2022 6:55:10 AM | Response Sent => {"Result":"0","UserID":"85","UserRoleID":"2","UserLevelID":"23-R","UserName":"rthowfiq","Password":"Uc7HBilkTF6kdGgYngtXag==","tokenKey":"TVOHO6P5PO"} | Client IP: 165.225.106.81
1/11/2022 6:55:10 AM | Request Received getUserModuleRights=> branchId:0userId: 85 | Client IP: 165.225.106.81
1/11/2022 6:55:13 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 165.225.106.81
1/11/2022 6:55:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 165.225.106.81
1/11/2022 6:55:13 AM | Request Received getDashboardList=> userId: 85, languageCode:En | Client IP: 165.225.106.81
1/11/2022 6:55:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":45,"UserId":85,"DashboardName":"Daily_Monitering","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629654678617)\/","DashboardCreatedTime":"\/Date(1629654678617)\/"},{"DashboardID":46,"UserId":85,"DashboardName":"Second_Slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629654816483)\/","DashboardCreatedTime":"\/Date(1629654816483)\/"},{"DashboardID":65,"UserId":85,"DashboardName":"Service_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633943478100)\/","DashboardCreatedTime":"\/Date(1633943478100)\/"},{"DashboardID":43,"UserId":85,"DashboardName":"Ticket_dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629376613083)\/","DashboardCreatedTime":"\/Date(1629376613083)\/"},{"DashboardID":47,"UserId":85,"DashboardName":"First_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629705502673)\/","DashboardCreatedTime":"\/Date(1629705502673)\/"},{"DashboardID":48,"UserId":85,"DashboardName":"Third_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629705690340)\/","DashboardCreatedTime":"\/Date(1629705690340)\/"}] | Client IP: 165.225.106.81
1/11/2022 6:55:14 AM | Request Received getDashboardList=> userId: 85, languageCode:En | Client IP: 165.225.106.81
1/11/2022 6:55:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":45,"UserId":85,"DashboardName":"Daily_Monitering","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629654678617)\/","DashboardCreatedTime":"\/Date(1629654678617)\/"},{"DashboardID":46,"UserId":85,"DashboardName":"Second_Slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629654816483)\/","DashboardCreatedTime":"\/Date(1629654816483)\/"},{"DashboardID":65,"UserId":85,"DashboardName":"Service_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633943478100)\/","DashboardCreatedTime":"\/Date(1633943478100)\/"},{"DashboardID":43,"UserId":85,"DashboardName":"Ticket_dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629376613083)\/","DashboardCreatedTime":"\/Date(1629376613083)\/"},{"DashboardID":47,"UserId":85,"DashboardName":"First_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629705502673)\/","DashboardCreatedTime":"\/Date(1629705502673)\/"},{"DashboardID":48,"UserId":85,"DashboardName":"Third_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629705690340)\/","DashboardCreatedTime":"\/Date(1629705690340)\/"}] | Client IP: 165.225.106.81
1/11/2022 6:55:16 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 6:55:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:56:14 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 6:56:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:57:14 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 6:57:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:58:14 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 6:58:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 6:59:13 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 6:59:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:00:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:00:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:01:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:01:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:02:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:02:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:03:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:03:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:04:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:04:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:05:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:05:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:06:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:06:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:07:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:07:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:08:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:08:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:09:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:09:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:10:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:10:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:11:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:11:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:12:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:12:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:13:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:13:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:14:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:14:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:15:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:15:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:16:31 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:16:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:17:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:17:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:18:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:18:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:19:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:19:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:20:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:20:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:21:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:21:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:22:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:22:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:23:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:23:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:24:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:24:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:25:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:25:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:26:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:26:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:27:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:27:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:28:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:28:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:29:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:29:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:30:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:30:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:31:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:31:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:32:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:32:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:33:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:33:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:34:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:34:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:35:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:35:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:36:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:36:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:37:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:37:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:38:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:38:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:39:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:39:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:40:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:40:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:41:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:41:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:42:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:42:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:43:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:43:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:44:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:44:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 7:45:13 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 165.225.106.81
1/11/2022 7:45:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 165.225.106.81
1/11/2022 11:12:41 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 147.161.172.194
1/11/2022 11:12:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 147.161.172.194
1/11/2022 11:12:49 AM | Request Received onLoginClick=> userName: rthowfiq | Client IP: 147.161.172.194
1/11/2022 11:12:49 AM | Response Sent => {"Result":"0","UserID":"85","UserRoleID":"2","UserLevelID":"23-R","UserName":"rthowfiq","Password":"Uc7HBilkTF6kdGgYngtXag==","tokenKey":"DWVU3Y1BW2"} | Client IP: 147.161.172.194
1/11/2022 11:12:49 AM | Request Received getUserModuleRights=> branchId:0userId: 85 | Client IP: 147.161.172.194
1/11/2022 11:12:50 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 147.161.172.194
1/11/2022 11:12:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 147.161.172.194
1/11/2022 11:12:52 AM | Request Received getDashboardList=> userId: 85, languageCode:En | Client IP: 147.161.172.194
1/11/2022 11:12:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":45,"UserId":85,"DashboardName":"Daily_Monitering","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629654678617)\/","DashboardCreatedTime":"\/Date(1629654678617)\/"},{"DashboardID":46,"UserId":85,"DashboardName":"Second_Slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629654816483)\/","DashboardCreatedTime":"\/Date(1629654816483)\/"},{"DashboardID":65,"UserId":85,"DashboardName":"Service_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633943478100)\/","DashboardCreatedTime":"\/Date(1633943478100)\/"},{"DashboardID":43,"UserId":85,"DashboardName":"Ticket_dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629376613083)\/","DashboardCreatedTime":"\/Date(1629376613083)\/"},{"DashboardID":47,"UserId":85,"DashboardName":"First_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629705502673)\/","DashboardCreatedTime":"\/Date(1629705502673)\/"},{"DashboardID":48,"UserId":85,"DashboardName":"Third_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629705690340)\/","DashboardCreatedTime":"\/Date(1629705690340)\/"}] | Client IP: 147.161.172.194
1/11/2022 11:12:52 AM | Request Received getDashboardList=> userId: 85, languageCode:En | Client IP: 147.161.172.194
1/11/2022 11:12:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":45,"UserId":85,"DashboardName":"Daily_Monitering","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629654678617)\/","DashboardCreatedTime":"\/Date(1629654678617)\/"},{"DashboardID":46,"UserId":85,"DashboardName":"Second_Slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629654816483)\/","DashboardCreatedTime":"\/Date(1629654816483)\/"},{"DashboardID":65,"UserId":85,"DashboardName":"Service_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633943478100)\/","DashboardCreatedTime":"\/Date(1633943478100)\/"},{"DashboardID":43,"UserId":85,"DashboardName":"Ticket_dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629376613083)\/","DashboardCreatedTime":"\/Date(1629376613083)\/"},{"DashboardID":47,"UserId":85,"DashboardName":"First_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629705502673)\/","DashboardCreatedTime":"\/Date(1629705502673)\/"},{"DashboardID":48,"UserId":85,"DashboardName":"Third_slide","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1629705690340)\/","DashboardCreatedTime":"\/Date(1629705690340)\/"}] | Client IP: 147.161.172.194
1/11/2022 11:12:53 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:12:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:13:52 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:13:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:14:54 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:14:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:15:52 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:15:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:16:54 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:16:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:17:52 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:17:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:18:54 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:18:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:19:52 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:19:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:21:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:21:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:22:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:22:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:23:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:23:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:24:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:24:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:25:33 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:25:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:26:33 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:26:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:27:32 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:27:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:28:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:28:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:29:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:29:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:30:33 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:30:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:31:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:31:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:32:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:32:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:33:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:33:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:34:44 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:34:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:35:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:35:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:36:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:36:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:37:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:37:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:38:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:38:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:39:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:39:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:40:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:40:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:41:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:41:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:42:33 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:42:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:43:33 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:43:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:44:29 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:44:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:45:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:45:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:46:33 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:46:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:47:34 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:47:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:48:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:48:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:49:35 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:49:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:50:29 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:50:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:51:29 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:51:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:52:29 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:52:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:53:29 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:53:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:54:29 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:54:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:55:29 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:55:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:56:37 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:56:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:57:29 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:57:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:58:30 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:58:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 11:59:29 AM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 11:59:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 12:00:29 PM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 12:00:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 12:01:56 PM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 12:01:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 12:02:29 PM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 12:02:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 12:03:29 PM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 12:03:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 12:04:30 PM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 12:04:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 12:04:59 PM | Request Received getDashboardData=> fid: 61| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 147.161.172.194
1/11/2022 12:04:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 147.161.172.194
1/11/2022 12:16:11 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:16:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:16:13 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:16:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:16:14 PM | Request Received getDashboardList=> userId: 56, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:16:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":49,"UserId":56,"DashboardName":"Category","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1631285311157)\/","DashboardCreatedTime":"\/Date(1631285311157)\/"},{"DashboardID":50,"UserId":56,"DashboardName":"Testdashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1631635718187)\/","DashboardCreatedTime":"\/Date(1631635718187)\/"},{"DashboardID":51,"UserId":56,"DashboardName":"OMANPOST","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1631787677080)\/","DashboardCreatedTime":"\/Date(1631787677080)\/"},{"DashboardID":55,"UserId":56,"DashboardName":"dmccd","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633255254620)\/","DashboardCreatedTime":"\/Date(1633255254620)\/"},{"DashboardID":56,"UserId":56,"DashboardName":"Etihad","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633271717543)\/","DashboardCreatedTime":"\/Date(1633271717543)\/"},{"DashboardID":68,"UserId":56,"DashboardName":"Sqcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635929764677)\/","DashboardCreatedTime":"\/Date(1635929764677)\/"},{"DashboardID":69,"UserId":56,"DashboardName":"ODB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1636358362750)\/","DashboardCreatedTime":"\/Date(1636358362750)\/"},{"DashboardID":70,"UserId":56,"DashboardName":"lmra","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1636365557213)\/","DashboardCreatedTime":"\/Date(1636365557213)\/"}] | Client IP: 51.36.34.231
1/11/2022 12:16:18 PM | Request Received getDashboardList=> userId: 56, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:16:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":49,"UserId":56,"DashboardName":"Category","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1631285311157)\/","DashboardCreatedTime":"\/Date(1631285311157)\/"},{"DashboardID":50,"UserId":56,"DashboardName":"Testdashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1631635718187)\/","DashboardCreatedTime":"\/Date(1631635718187)\/"},{"DashboardID":51,"UserId":56,"DashboardName":"OMANPOST","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1631787677080)\/","DashboardCreatedTime":"\/Date(1631787677080)\/"},{"DashboardID":55,"UserId":56,"DashboardName":"dmccd","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633255254620)\/","DashboardCreatedTime":"\/Date(1633255254620)\/"},{"DashboardID":56,"UserId":56,"DashboardName":"Etihad","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633271717543)\/","DashboardCreatedTime":"\/Date(1633271717543)\/"},{"DashboardID":68,"UserId":56,"DashboardName":"Sqcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635929764677)\/","DashboardCreatedTime":"\/Date(1635929764677)\/"},{"DashboardID":69,"UserId":56,"DashboardName":"ODB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1636358362750)\/","DashboardCreatedTime":"\/Date(1636358362750)\/"},{"DashboardID":70,"UserId":56,"DashboardName":"lmra","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1636365557213)\/","DashboardCreatedTime":"\/Date(1636365557213)\/"}] | Client IP: 51.36.34.231
1/11/2022 12:16:18 PM | Request Received getDashboardData=> fid: 36|65|38|39|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|64|77|78|17|68|66|52|67|73|75|76|81|82|86|87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:16:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:16:20 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:16:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:16:25 PM | Request Received onLoginClick=> userName: TA123 | Client IP: 51.36.34.231
1/11/2022 12:16:25 PM | Response Sent => {"Result":"0","UserID":"121","UserRoleID":"9","UserLevelID":"32-R","UserName":"TA123","Password":"JHSRdAxE8Kw=","tokenKey":"N5Z7C25TLR"} | Client IP: 51.36.34.231
1/11/2022 12:16:25 PM | Request Received getUserModuleRights=> branchId:0userId: 121 | Client IP: 51.36.34.231
1/11/2022 12:16:26 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:16:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:16:26 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:16:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:16:26 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:16:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:16:31 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:undefined$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:16:31 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:16:46 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:16:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:16:46 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:16:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:16:51 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:16:52 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":90.00,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":87.50,\"AvgWaitTime\":\"00:01:36\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":10.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":12.50,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"8 / 10 (80.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:25 | SLA: 70.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:05 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.08,\"AverageWaitingTimePerCategory\":1.61},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:17:23 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:17:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:17:28 PM | Request Received onLoginClick=> userName: rahatshinwari | Client IP: 51.36.34.231
1/11/2022 12:17:28 PM | Response Sent => {"Result":"0","UserID":"56","UserRoleID":"2","UserLevelID":"1-R","UserName":"rahatshinwari","Password":"JHSRdAxE8Kw=","tokenKey":"EPZF9V8QWZ"} | Client IP: 51.36.34.231
1/11/2022 12:17:28 PM | Request Received getUserModuleRights=> branchId:0userId: 56 | Client IP: 51.36.34.231
1/11/2022 12:17:32 PM | Request Received getDashboardList=> userId: 56, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:17:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":49,"UserId":56,"DashboardName":"Category","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1631285311157)\/","DashboardCreatedTime":"\/Date(1631285311157)\/"},{"DashboardID":50,"UserId":56,"DashboardName":"Testdashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1631635718187)\/","DashboardCreatedTime":"\/Date(1631635718187)\/"},{"DashboardID":51,"UserId":56,"DashboardName":"OMANPOST","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1631787677080)\/","DashboardCreatedTime":"\/Date(1631787677080)\/"},{"DashboardID":55,"UserId":56,"DashboardName":"dmccd","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633255254620)\/","DashboardCreatedTime":"\/Date(1633255254620)\/"},{"DashboardID":56,"UserId":56,"DashboardName":"Etihad","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633271717543)\/","DashboardCreatedTime":"\/Date(1633271717543)\/"},{"DashboardID":68,"UserId":56,"DashboardName":"Sqcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635929764677)\/","DashboardCreatedTime":"\/Date(1635929764677)\/"},{"DashboardID":69,"UserId":56,"DashboardName":"ODB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1636358362750)\/","DashboardCreatedTime":"\/Date(1636358362750)\/"},{"DashboardID":70,"UserId":56,"DashboardName":"lmra","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1636365557213)\/","DashboardCreatedTime":"\/Date(1636365557213)\/"}] | Client IP: 51.36.34.231
1/11/2022 12:17:32 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:17:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:17:32 PM | Request Received getDashboardList=> userId: 56, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:17:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":49,"UserId":56,"DashboardName":"Category","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1631285311157)\/","DashboardCreatedTime":"\/Date(1631285311157)\/"},{"DashboardID":50,"UserId":56,"DashboardName":"Testdashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1631635718187)\/","DashboardCreatedTime":"\/Date(1631635718187)\/"},{"DashboardID":51,"UserId":56,"DashboardName":"OMANPOST","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1631787677080)\/","DashboardCreatedTime":"\/Date(1631787677080)\/"},{"DashboardID":55,"UserId":56,"DashboardName":"dmccd","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633255254620)\/","DashboardCreatedTime":"\/Date(1633255254620)\/"},{"DashboardID":56,"UserId":56,"DashboardName":"Etihad","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633271717543)\/","DashboardCreatedTime":"\/Date(1633271717543)\/"},{"DashboardID":68,"UserId":56,"DashboardName":"Sqcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635929764677)\/","DashboardCreatedTime":"\/Date(1635929764677)\/"},{"DashboardID":69,"UserId":56,"DashboardName":"ODB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1636358362750)\/","DashboardCreatedTime":"\/Date(1636358362750)\/"},{"DashboardID":70,"UserId":56,"DashboardName":"lmra","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1636365557213)\/","DashboardCreatedTime":"\/Date(1636365557213)\/"}] | Client IP: 51.36.34.231
1/11/2022 12:17:39 PM | Request Received getReportData=> fid: 36|65|38|39|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|64|77|78|17|68|66|52|67|73|75|76|81|82|86|87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:undefined$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 51.36.34.231
1/11/2022 12:17:39 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:17:46 PM | Request Received getReportData=> fid: 36|65|38|39|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|64|77|78|17|68|66|52|67|73|75|76|81|82|86|87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 51.36.34.231
1/11/2022 12:17:47 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:17:47 PM | Request Received getReportData=> fid: 36|65|38|39|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|64|77|78|17|68|66|52|67|73|75|76|81|82|86|87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 51.36.34.231
1/11/2022 12:17:51 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:17:51 PM | Request Received getReportData=> fid:  ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 51.36.34.231
1/11/2022 12:17:51 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:17:52 PM | Request Received getReportData=> fid:  ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 51.36.34.231
1/11/2022 12:17:52 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:17:52 PM | Request Received getReportData=> fid: 36|65|38|39|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|64|77|78|17|68|66|52|67|73|75|76|81|82|86|87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 51.36.34.231
1/11/2022 12:17:52 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:17:57 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 51.36.34.231
1/11/2022 12:17:57 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:17:57 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 51.36.34.231
1/11/2022 12:17:57 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:18:06 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:2046| rptName: Summary rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 51.36.34.231
1/11/2022 12:18:06 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:18:15 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:18:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:18:20 PM | Request Received onLoginClick=> userName: TA123 | Client IP: 51.36.34.231
1/11/2022 12:18:20 PM | Response Sent => {"Result":"0","UserID":"121","UserRoleID":"9","UserLevelID":"32-R","UserName":"TA123","Password":"JHSRdAxE8Kw=","tokenKey":"HJD5TTS5GI"} | Client IP: 51.36.34.231
1/11/2022 12:18:20 PM | Request Received getUserModuleRights=> branchId:0userId: 121 | Client IP: 51.36.34.231
1/11/2022 12:18:24 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:18:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:18:33 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:18:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:18:33 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:18:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:18:42 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:18:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:18:43 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:18:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:19:23 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:19:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:20:23 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:20:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:20:30 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:20:30 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":90.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":88.89,\"AvgWaitTime\":\"00:01:42\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":10.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":11.11,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 10 (90.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:31 | SLA: 80.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:05 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.70},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:20:34 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:20:35 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"}]","reportBody":"[{\"BranchName\":\"Dammam\",\"OperatorName\":\"U1\",\"TicketServed\":2,\"AvgServiceTime\":\"00:00:11\",\"SLA\":100.00,\"DaysWorked\":0,\"LoggedTime\":\"01:04:16\",\"ServingPercentage\":0.57,\"BackendPercentage\":0.00,\"IdlePercentage\":99.43},{\"BranchName\":\"Al Khobar\",\"OperatorName\":\"User1\",\"TicketServed\":1,\"AvgServiceTime\":\"00:00:01\",\"SLA\":100.00,\"DaysWorked\":0,\"LoggedTime\":\"00:33:22\",\"ServingPercentage\":0.05,\"BackendPercentage\":0.00,\"IdlePercentage\":99.95},{\"BranchName\":\"TA Riyadh KSA\",\"OperatorName\":\"User1\",\"TicketServed\":7,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:52:13\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00},{\"BranchName\":\"Jeddah\",\"OperatorName\":\"User1\",\"TicketServed\":4,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:06:01\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00},{\"BranchName\":\"TA Hassa KSA\",\"OperatorName\":\"User1\",\"TicketServed\":2,\"AvgServiceTime\":\"00:00:03\",\"SLA\":100.00,\"DaysWorked\":0,\"LoggedTime\":\"00:30:43\",\"ServingPercentage\":0.33,\"BackendPercentage\":0.00,\"IdlePercentage\":99.67},{\"BranchName\":\"Dammam\",\"OperatorName\":\"User2\",\"TicketServed\":3,\"AvgServiceTime\":\"00:00:04\",\"SLA\":100.00,\"DaysWorked\":0,\"LoggedTime\":\"02:06:34\",\"ServingPercentage\":0.22,\"BackendPercentage\":0.00,\"IdlePercentage\":99.78},{\"BranchName\":\"Al Khobar\",\"OperatorName\":\"User2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00},{\"BranchName\":\"TA Riyadh KSA\",\"OperatorName\":\"User2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00},{\"BranchName\":\"Jeddah\",\"OperatorName\":\"User2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00},{\"BranchName\":\"TA Hassa KSA\",\"OperatorName\":\"User2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00},{\"BranchName\":\"Dammam\",\"OperatorName\":\"User3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00},{\"BranchName\":\"Al Khobar\",\"OperatorName\":\"User3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00},{\"BranchName\":\"TA Riyadh KSA\",\"OperatorName\":\"User3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00},{\"BranchName\":\"Jeddah\",\"OperatorName\":\"User3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00},{\"BranchName\":\"TA Hassa KSA\",\"OperatorName\":\"User3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"U1\",\"User2\",\"User3\",\"User1\",\"User2\",\"User3\",\"User1\",\"User2\",\"User3\",\"User1\",\"User2\",\"User3\",\"User1\",\"User2\",\"User3\"],\"TicketServed\":[2,3,0,1,0,0,7,0,0,4,0,0,2,0,0],\"SLA\":[100.00,133.33,0.00,100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,100.00,0.00,0.00],\"ServingPercentage\":[0.57,0.22,0.00,0.05,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.33,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[99.43,99.78,0.00,99.95,0.00,0.00,100.00,0.00,0.00,100.00,0.00,0.00,99.67,0.00,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:20:53 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:20:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:20:53 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:20:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:20:57 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:20:57 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":90.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":88.89,\"AvgWaitTime\":\"00:01:42\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":10.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":11.11,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 10 (90.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:31 | SLA: 80.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:05 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.70},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:24:14 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:24:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:24:22 PM | Request Received onLoginClick=> userName: TA123 | Client IP: 51.36.34.231
1/11/2022 12:24:22 PM | Response Sent => {"Result":"0","UserID":"121","UserRoleID":"9","UserLevelID":"32-R","UserName":"TA123","Password":"JHSRdAxE8Kw=","tokenKey":"KUIAWX6QFW"} | Client IP: 51.36.34.231
1/11/2022 12:24:23 PM | Request Received getUserModuleRights=> branchId:0userId: 121 | Client IP: 51.36.34.231
1/11/2022 12:24:26 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:24:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:24:26 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:24:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:24:26 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:24:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:24:32 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:24:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:24:39 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:24:39 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":90.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":88.89,\"AvgWaitTime\":\"00:01:42\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":10.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":11.11,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 10 (90.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:31 | SLA: 80.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:05 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.70},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:24:44 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:24:44 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:24:44 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:24:44 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:24:45 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:24:45 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:24:50 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:1094| rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:24:50 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:24:56 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:2046| rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:24:56 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:26:49 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:2046| rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:26:49 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:26:53 PM | Request Received getReportData=> fid:  ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:2046| rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:26:53 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:26:53 PM | Request Received getReportData=> fid:  ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:2046| rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:26:53 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:26:54 PM | Request Received getReportData=> fid: 87| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:2046| rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:26:54 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:26:54 PM | Request Received getReportData=> fid: 87| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:2046| rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:26:54 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:27:03 PM | Request Received getReportData=> fid: 87|91| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:2046| rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:27:03 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:27:03 PM | Request Received getReportData=> fid: 87|91| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:2046| rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:27:03 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:27:04 PM | Request Received getReportData=> fid: 91| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:2046| rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:27:04 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:27:04 PM | Request Received getReportData=> fid: 91| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:2046| rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:27:04 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:27:11 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:27:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:27:11 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:27:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:27:12 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:27:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:27:12 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:27:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:27:19 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:27:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:27:29 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:27:29 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":90.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":88.89,\"AvgWaitTime\":\"00:01:42\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":10.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":11.11,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 10 (90.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:31 | SLA: 80.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:05 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.70},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:27:35 PM | Request Received getReportData=> fid: 87| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:27:35 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":83.33,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":83.33,\"AvgWaitTime\":\"00:00:41\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:05\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":16.67,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6 / 6 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:35 | SLA: 100.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:06 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.09,\"AverageWaitingTimePerCategory\":0.69},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:27:38 PM | Request Received getReportData=> fid: 87| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:27:38 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:27:38 PM | Request Received getReportData=> fid: 87| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:27:38 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:27:38 PM | Request Received getReportData=> fid: 87| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:27:38 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:27:42 PM | Request Received getReportData=> fid: 87| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:27:43 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:27:47 PM | Request Received getReportData=> fid: 87| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:1094| rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:27:47 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:27:52 PM | Request Received getReportData=> fid: 87| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:2046| rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:27:52 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:27:57 PM | Request Received getReportData=> fid: 87| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:27:57 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:28:33 PM | Request Received getSamsungAppointmentReportData=> fId: 87| ffrom: 2022-01-11 fto: 2022-01-11 userId: 121 language: En | Client IP: 51.36.34.231
1/11/2022 12:28:44 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:28:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:28:44 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:28:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:28:44 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:28:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:28:44 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:28:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:28:53 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:28:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:29:44 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:29:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:29:59 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:29:59 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":90.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":88.89,\"AvgWaitTime\":\"00:01:42\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":10.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":11.11,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 10 (90.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:31 | SLA: 80.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:05 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.70},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:30:03 PM | Request Received getSamsungAppointmentReportData=> fId: 87|91|90|88|89| ffrom: 2022-01-11 fto: 2022-01-11 userId: 121 language: En | Client IP: 51.36.34.231
1/11/2022 12:30:08 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:30:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:30:09 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:30:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:30:11 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:30:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:30:11 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:30:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:30:40 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:30:40 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":90.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":88.89,\"AvgWaitTime\":\"00:01:42\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":10.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":11.11,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 10 (90.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:31 | SLA: 80.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:05 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.70},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:31:19 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:31:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:31:19 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:31:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:31:19 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:31:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:31:28 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:31:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:31:36 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:31:36 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":90.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":88.89,\"AvgWaitTime\":\"00:01:42\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":10.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":11.11,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 10 (90.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:31 | SLA: 80.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:05 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.70},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:32:52 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:32:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:32:52 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:32:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:32:59 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:32:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:33:03 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:33:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:33:04 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:33:04 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":90.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":88.89,\"AvgWaitTime\":\"00:01:42\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":10.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":11.11,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 10 (90.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:31 | SLA: 80.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:05 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.70},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:33:55 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:33:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:33:56 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:33:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:33:56 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:33:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:33:56 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:33:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:33:56 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:33:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:34:16 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:34:16 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":90.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":88.89,\"AvgWaitTime\":\"00:01:42\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":10.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":11.11,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 10 (90.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:31 | SLA: 80.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:05 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.70},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:34:22 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:34:22 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:34:22 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:34:23 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:34:23 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:34:23 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:34:26 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:2046| rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:34:26 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:34:56 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.36.34.231
1/11/2022 12:34:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:35:50 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:35:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:35:50 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:35:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:35:52 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:35:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:35:53 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:35:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:36:00 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:36:00 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":90.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":88.89,\"AvgWaitTime\":\"00:01:42\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":10.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":11.11,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 10 (90.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:31 | SLA: 80.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:05 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.70},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:36:09 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:36:09 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":90.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":88.89,\"AvgWaitTime\":\"00:01:42\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":10.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":11.11,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 10 (90.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:31 | SLA: 80.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:05 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.70},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:36:15 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:36:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:36:26 PM | Request Received onLoginClick=> userName: TA123 | Client IP: 51.36.34.231
1/11/2022 12:36:26 PM | Response Sent => {"Result":"0","UserID":"121","UserRoleID":"9","UserLevelID":"32-R","UserName":"TA123","Password":"JHSRdAxE8Kw=","tokenKey":"B5U8JY6QUH"} | Client IP: 51.36.34.231
1/11/2022 12:36:26 PM | Request Received getUserModuleRights=> branchId:0userId: 121 | Client IP: 51.36.34.231
1/11/2022 12:36:28 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:36:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:36:28 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:36:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:36:35 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:36:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:36:36 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:undefined$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:36:36 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:36:47 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:undefined$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:36:47 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:37:27 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:37:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:37:34 PM | Request Received onLoginClick=> userName: TA123 | Client IP: 51.36.34.231
1/11/2022 12:37:34 PM | Response Sent => {"Result":"0","UserID":"121","UserRoleID":"9","UserLevelID":"32-R","UserName":"TA123","Password":"JHSRdAxE8Kw=","tokenKey":"0KO7VE24OT"} | Client IP: 51.36.34.231
1/11/2022 12:37:34 PM | Request Received getUserModuleRights=> branchId:0userId: 121 | Client IP: 51.36.34.231
1/11/2022 12:37:35 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:37:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:37:35 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:37:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:37:36 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:37:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:37:37 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:37:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:37:39 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:37:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:37:42 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:37:42 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":90.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":88.89,\"AvgWaitTime\":\"00:01:42\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":10.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":11.11,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 10 (90.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:31 | SLA: 80.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:05 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.70},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:37:45 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:37:45 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:37:46 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:37:46 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:37:46 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:37:46 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:43:49 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:1094|2046| rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:43:49 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:43:53 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:43:53 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:43:56 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:1094|2046| rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:43:56 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:43:59 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:43:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:44:00 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:44:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:44:16 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:44:16 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":90.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":88.89,\"AvgWaitTime\":\"00:01:42\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":10.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":11.11,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 10 (90.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:31 | SLA: 80.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:05 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.70},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:44:23 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:44:23 PM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"TA Dammam KSA\",\"IssuedTickets\":6,\"ServedTickets\":6,\"PercentageServedTickets\":66.67,\"AvgWaitTime\":\"00:00:35\",\"WaitingSLAPercentage\":60.00,\"WaitingSLACount\":6,\"AvgServiceTime\":\"00:00:06\",\"ServiceSLAPercentage\":66.67,\"ServiceSLACount\":6},{\"BranchName\":\"TA Hassa KSA\",\"IssuedTickets\":2,\"ServedTickets\":2,\"PercentageServedTickets\":22.22,\"AvgWaitTime\":\"00:03:36\",\"WaitingSLAPercentage\":10.00,\"WaitingSLACount\":1,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLAPercentage\":22.22,\"ServiceSLACount\":2},{\"BranchName\":\"TA Jeddah KSA\",\"IssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0},{\"BranchName\":\"TA Khobar KSA\",\"IssuedTickets\":1,\"ServedTickets\":1,\"PercentageServedTickets\":11.11,\"AvgWaitTime\":\"00:02:57\",\"WaitingSLAPercentage\":10.00,\"WaitingSLACount\":1,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLAPercentage\":11.11,\"ServiceSLACount\":1},{\"BranchName\":\"TA Riyadh KSA\",\"IssuedTickets\":1,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 10 ( 90.00% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:31 | SLA: 80.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:05 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"TA Dammam KSA\",\"TA Hassa KSA\",\"TA Jeddah KSA\",\"TA Khobar KSA\",\"TA Riyadh KSA\"],\"TicketIssued\":[6,2,0,1,1],\"TicketServed\":[6,2,0,1,0],\"TicketServedPercentage\":[100.00,100.00,0.00,100.00,0.00],\"TicketWaitingPercentage\":[100.00,50.00,0.00,100.00,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:44:36 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 51.36.34.231
1/11/2022 12:44:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:44:40 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:44:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:44:42 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:44:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:45:36 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:45:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:46:31 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:46:31 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":90.91,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":90.00,\"AvgWaitTime\":\"00:01:33\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":80.00,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":9.09,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":10.00,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 11 (90.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:24 | SLA: 81.82%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:04 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.55},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:54:10 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:54:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:54:11 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:54:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:54:25 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:54:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:54:26 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:54:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:54:27 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:54:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:54:32 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:54:32 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":90.91,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":90.00,\"AvgWaitTime\":\"00:01:33\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":80.00,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":9.09,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":10.00,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 11 (90.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:24 | SLA: 81.82%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:04 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.55},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:54:36 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:54:36 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:54:36 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:54:36 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:54:36 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:54:36 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:54:41 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:1094|2046| rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:54:41 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 12:57:12 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:57:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:57:12 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:57:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 12:57:12 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 12:57:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 12:57:12 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 12:57:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 12:57:19 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 12:57:19 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":90.91,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":90.00,\"AvgWaitTime\":\"00:01:33\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":80.00,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":9.09,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":10.00,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 11 (90.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:24 | SLA: 81.82%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:04 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.55},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 1:06:38 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 1:06:38 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 1:06:38 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 1:06:38 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 1:06:39 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 1:06:39 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 1:06:43 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:1094|2046| rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 1:06:43 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 1:07:36 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 1:07:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 1:07:37 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:07:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:07:46 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 1:07:46 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":90.91,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":90.00,\"AvgWaitTime\":\"00:01:33\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":80.00,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":9.09,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":10.00,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 11 (90.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:24 | SLA: 81.82%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:04 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.55},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 1:07:48 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 1:07:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 1:07:48 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:07:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:08:12 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:08:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:09:12 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:09:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:10:12 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:10:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:11:12 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:11:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:12:12 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:12:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:13:31 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 1:13:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 1:13:31 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:13:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:13:31 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 1:13:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 1:13:49 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 1:13:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 1:13:57 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:13:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:14:23 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:14:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:15:23 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:15:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:16:23 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:16:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:17:22 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:17:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:18:23 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:18:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:19:43 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:19:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:20:57 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:20:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:21:46 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:21:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:22:46 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:22:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:23:46 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:23:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:24:19 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 1:24:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 1:24:19 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 1:24:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 1:24:19 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 1:24:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 1:24:25 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:24:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:24:30 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:24:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:25:20 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:25:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:25:30 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 51.36.34.231
1/11/2022 1:25:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 51.36.34.231
1/11/2022 1:25:38 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 1:25:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 1:25:44 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 1:25:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 1:25:45 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:25:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:26:08 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 1:26:09 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":90.91,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":90.00,\"AvgWaitTime\":\"00:01:33\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":80.00,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":9.09,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":10.00,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 11 (90.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:24 | SLA: 81.82%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:04 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.55},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 1:26:24 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 1:26:24 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 1:26:24 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 1:26:24 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 1:26:25 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 1:26:25 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 1:26:28 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:1094|2046| rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 1:26:28 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 1:26:31 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 1:26:31 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 1:26:34 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:1094|2046| rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 1:26:34 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 1:26:36 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 1:26:36 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 1:26:51 PM | Request Received getDashboardList=> userId: 121, languageCode:En | Client IP: 51.36.34.231
1/11/2022 1:26:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 51.36.34.231
1/11/2022 1:26:59 PM | Request Received getDashboardData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 51.36.34.231
1/11/2022 1:26:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 51.36.34.231
1/11/2022 1:27:18 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:SA1-Aftersale Service|CS1-Complaints|SE1-Sales|DS1-Special Needs|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 1:27:19 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Complaints\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":90.91,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":90.00,\"AvgWaitTime\":\"00:01:33\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":80.00,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Special Needs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Aftersale Service\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":9.09,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":10.00,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:12\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Sales\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 11 (90.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:24 | SLA: 81.82%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:04 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Complaints\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":1.55},{\"CategoryName\":\"Special Needs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Aftersale Service\",\"AverageServiceTimePerCategory\":0.20,\"AverageWaitingTimePerCategory\":0.10},{\"CategoryName\":\"Sales\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 1:27:22 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 1:27:22 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 1:27:22 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 1:27:22 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 1:27:23 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 1:27:23 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 1:27:26 PM | Request Received getReportData=> fid: 87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId:2046| rptName: Summary rptCatName: Feedback Performance fUserLevel: 32-R | Client IP: 51.36.34.231
1/11/2022 1:27:26 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 51.36.34.231
1/11/2022 8:17:39 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 3.23.49.30
1/11/2022 8:17:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 3.23.49.30
1/11/2022 8:17:42 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 3.23.49.30
1/11/2022 8:17:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 3.23.49.30
1/11/2022 8:17:47 PM | Request Received onLoginClick=> userName: hasher | Client IP: 3.23.49.30
1/11/2022 8:17:47 PM | Response Sent => {"Result":"0","UserID":"78","UserRoleID":"2","UserLevelID":"1-R","UserName":"hasher","Password":"2fgdkYUjZpM=","tokenKey":"K9NCGUHZSL"} | Client IP: 3.23.49.30
1/11/2022 8:17:47 PM | Request Received getUserModuleRights=> branchId:0userId: 78 | Client IP: 3.23.49.30
1/11/2022 8:17:48 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 3.23.49.30
1/11/2022 8:17:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 3.23.49.30
1/11/2022 8:17:48 PM | Request Received getDashboardList=> userId: 78, languageCode:En | Client IP: 3.23.49.30
1/11/2022 8:17:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 3.23.49.30
1/11/2022 8:17:48 PM | Request Received getDashboardList=> userId: 78, languageCode:En | Client IP: 3.23.49.30
1/11/2022 8:17:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 3.23.49.30
1/11/2022 8:17:51 PM | Request Received getDashboardData=> fid: 36|65|38|39|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|64|77|78|17|68|66|52|67|73|75|76|81|82|86|87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 3.23.49.30
1/11/2022 8:17:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 3.23.49.30
1/11/2022 8:18:03 PM | Request Received getReportData=> fid: 36|65|38|39|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|64|77|78|17|68|66|52|67|73|75|76|81|82|86|87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: category:ACA-ACC 1 TO 199|ACC-ACC 1 TO 250|ACG-ACC 1000 TO 1999|ACB-ACC 200 TO 499|AC2-ACC 200 TO 500|ACC-ACC 2000 PLUS|ACD-ACC 500 TO 999|AC3-ACC 501 TO 999|SA1-Aftersale Service|NTT-Agriculture and Park|NWW-Agriculture Services|AHM-Ahmed|OCC-Alarm Systems|TIC-AMC Safety Systems|ATR-Appointment Transact|RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|NAA-ARAMEX|ATB-Arb Training Auto|ATM-Arb Training Manual|NAA-Archive Dept Servc|AUR-Automated collection|BCA-Bah Chm Attestation|BCI-Bah Chm Inquiries|BCO-Bah Chm Others|BCO-BLOOD COLLECTION|BOC-BOOK CONCRETE|BPS-BUILDING PERMIT SERV|PBP-Bulk Payment|CAS-Calculating Fees for|CSC-Cancelation|S01-Cash and Span|CAS-Cashier|CSE-CASHIER|NII-Cashier|CMS-CEMEXGO SUPPORT|CHL-Change 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1/11/2022 8:18:03 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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1/11/2022 8:18:07 PM | Request Received getReportData=> fid: 36|65|38|39|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|64|77|78|17|68|66|52|67|73|75|76|81|82|86|87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 3.23.49.30
1/11/2022 8:18:07 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[{\"Survey\":\"TamweelAloula\",\"Responses\":1,\"NPS\":-100.00,\"Status\":\"Active\"}]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":1},{\"colName\":\"NPS\",\"colValue\":-100.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 3.23.49.30
1/11/2022 8:18:07 PM | Request Received getReportData=> fid: 36|65|38|39|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|64|77|78|17|68|66|52|67|73|75|76|81|82|86|87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 3.23.49.30
1/11/2022 8:18:07 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[{\"Survey\":\"TamweelAloula\",\"Responses\":1,\"NPS\":-100.00,\"Status\":\"Active\"}]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":1},{\"colName\":\"NPS\",\"colValue\":-100.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 3.23.49.30
1/11/2022 8:18:07 PM | Request Received getReportData=> fid: 36|65|38|39|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|64|77|78|17|68|66|52|67|73|75|76|81|82|86|87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 3.23.49.30
1/11/2022 8:18:07 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 3.23.49.30
1/11/2022 8:18:52 PM | Request Received getReportData=> fid: 36|65|38|39|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|64|77|78|17|68|66|52|67|73|75|76|81|82|86|87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 3.23.49.30
1/11/2022 8:18:52 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 3.23.49.30
1/11/2022 8:19:04 PM | Request Received getReportData=> fid: 36|65|38|39|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|64|77|78|17|68|66|52|67|73|75|76|81|82|86|87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 3.23.49.30
1/11/2022 8:19:04 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[{\"Survey\":\"TamweelAloula\",\"Responses\":1,\"NPS\":-100.00,\"Status\":\"Active\"}]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":1},{\"colName\":\"NPS\",\"colValue\":-100.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 3.23.49.30
1/11/2022 8:19:09 PM | Request Received getReportData=> fid: 36|65|38|39|44|46|28|30|32|29|31|37|34|47|35|49|48|50|69|61|64|77|78|17|68|66|52|67|73|75|76|81|82|86|87|91|90|88|89| ftype:  ffrom: 2022-01-11 fto: 2022-01-11 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 3.23.49.30
1/11/2022 8:19:09 PM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 3.23.49.30