11/14/2024 7:37:13 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
11/14/2024 7:37:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
11/14/2024 7:37:16 AM | Request Received onLoginClick=> userName: hasnat1576 | Client IP: 5.195.105.118
11/14/2024 7:37:16 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"hasnat1576","Password":"1576","tokenKey":"4A82U2BQSF"} | Client IP: 5.195.105.118
11/14/2024 7:37:21 AM | Request Received onLoginClick=> userName: hasnat1576 | Client IP: 5.195.105.118
11/14/2024 7:37:21 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"hasnat1576","Password":"1576","tokenKey":"9QDPALCYMM"} | Client IP: 5.195.105.118
11/14/2024 7:37:26 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
11/14/2024 7:37:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
11/14/2024 7:37:31 AM | Request Received onLoginClick=> userName: hasnat1576 | Client IP: 5.195.105.118
11/14/2024 7:37:31 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"hasnat1576","Password":"1576","tokenKey":"MCJPXUVOZ0"} | Client IP: 5.195.105.118
11/14/2024 7:37:43 AM | Request Received onLoginClick=> userName: hassan1378 | Client IP: 5.195.105.118
11/14/2024 7:37:43 AM | Response Sent => {"Result":"0","UserID":"105","UserRoleID":"4","UserLevelID":"73-B","UserName":"hassan1378","Password":"WjxZ1KiQ6sQ=","tokenKey":"9UCCZ2V55P"} | Client IP: 5.195.105.118
11/14/2024 7:37:43 AM | Request Received getUserModuleRights=> branchId:0userId: 105 | Client IP: 5.195.105.118
11/14/2024 7:37:44 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
11/14/2024 7:37:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
11/14/2024 7:37:45 AM | Request Received getDashboardList=> userId: 105, languageCode:En | Client IP: 5.195.105.118
11/14/2024 7:37:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 7:37:45 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 7:37:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 7:37:45 AM | Request Received getDashboardList=> userId: 105, languageCode:En | Client IP: 5.195.105.118
11/14/2024 7:37:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 7:37:47 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 7:37:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 7:37:57 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-13 fto: 2024-11-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 7:38:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 7:41:46 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 17.241.219.55
11/14/2024 7:41:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 17.241.219.55
11/14/2024 7:41:50 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 17.241.219.32
11/14/2024 7:41:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 17.241.219.32
11/14/2024 8:08:47 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.135
11/14/2024 8:08:47 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.135
11/14/2024 8:08:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.135
11/14/2024 8:08:47 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.135
11/14/2024 8:08:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.135
11/14/2024 8:08:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.135
11/14/2024 8:08:52 AM | Request Received getReportData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 fOtherParameters: category:undefined$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 13-R | Client IP: 5.195.235.135
11/14/2024 8:08:53 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.135
11/14/2024 8:08:59 AM | Request Received getReportData=> fid: 32| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 fOtherParameters: category:undefined$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 13-R | Client IP: 5.195.235.135
11/14/2024 8:08:59 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.135
11/14/2024 8:09:13 AM | Request Received getReportData=> fid: 32| ftype:  ffrom: 2024-06-01 fto: 2024-06-30 fOtherParameters: category:undefined$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 13-R | Client IP: 5.195.235.135
11/14/2024 8:09:16 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.135
11/14/2024 8:09:37 AM | Request Received getReportData=> fid: 32| ftype:  ffrom: 2024-06-01 fto: 2024-06-30 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 13-R | Client IP: 5.195.235.135
11/14/2024 8:10:59 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"a.albloshi\",\"TicketServed\":69,\"AvgServiceTime\":\"00:04:20\",\"SLA\":85.51,\"DaysWorked\":4,\"LoggedTime\":\"1 day(s) 15:10:38\",\"ServingPercentage\":12.72,\"BackendPercentage\":0.00,\"IdlePercentage\":90.33,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"a.alhuti\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"a.alnabooda\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"a.alzarouni\",\"TicketServed\":159,\"AvgServiceTime\":\"00:11:20\",\"SLA\":59.12,\"DaysWorked\":14,\"LoggedTime\":\"4 day(s) 23:17:55\",\"ServingPercentage\":25.18,\"BackendPercentage\":0.00,\"IdlePercentage\":78.14,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"A.Malallh\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"abbas.almulla\",\"TicketServed\":75,\"AvgServiceTime\":\"00:17:38\",\"SLA\":56.00,\"DaysWorked\":14,\"LoggedTime\":\"8 day(s) 02:25:27\",\"ServingPercentage\":11.34,\"BackendPercentage\":0.00,\"IdlePercentage\":99.70,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"Abdelrahim.Yousif\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"abdulaziz.salem\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"03:02:04\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"Abdulla.M\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"Abdulla.Yousif\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"abdullah.ibraheem\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"abdulrahman.jasim\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"abulaziz.hassan\",\"TicketServed\":92,\"AvgServiceTime\":\"00:01:43\",\"SLA\":95.65,\"DaysWorked\":6,\"LoggedTime\":\"2 day(s) 18:49:21\",\"ServingPercentage\":3.95,\"BackendPercentage\":0.00,\"IdlePercentage\":98.44,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"Adel.K\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"AFRA.ALMAZMI\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"Ahmed.Abdo\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"AHMED.HM\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"AISHA.YAQOUB\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"ALI.ALARYANI\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"ALI.DARWISH\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"alya.alhammadi\",\"TicketServed\":71,\"AvgServiceTime\":\"00:02:38\",\"SLA\":95.77,\"DaysWorked\":10,\"LoggedTime\":\"3 day(s) 08:26:50\",\"ServingPercentage\":3.88,\"BackendPercentage\":0.00,\"IdlePercentage\":96.41,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"amira.s\",\"TicketServed\":61,\"AvgServiceTime\":\"00:22:46\",\"SLA\":44.26,\"DaysWorked\":6,\"LoggedTime\":\"2 day(s) 15:30:37\",\"ServingPercentage\":36.46,\"BackendPercentage\":0.00,\"IdlePercentage\":68.55,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"ARAMEX\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"b.alali\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"BASMA.R\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"eisa.hussain\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"eman.jumaa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"Emirates.auction\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"fahad.alhashmi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"fatima.alamiri\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT 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fetched successfully!"} | Client IP: 5.195.235.135
11/14/2024 8:11:27 AM | Request Received getReportData=> fid: 32| ftype:  ffrom: 2024-06-01 fto: 2024-06-30 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 13-R | Client IP: 5.195.235.135
11/14/2024 8:11:58 AM | Request Received getReportData=> fid: 32| ftype:  ffrom: 2024-06-01 fto: 2024-06-30 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 13-R | Client IP: 5.195.235.135
11/14/2024 8:21:02 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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fetched successfully!"} | Client IP: 5.195.235.135
11/14/2024 8:33:06 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.135
11/14/2024 8:33:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.135
11/14/2024 8:33:06 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.135
11/14/2024 8:33:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.135
11/14/2024 8:33:06 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.135
11/14/2024 8:33:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.135
11/14/2024 8:33:09 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.135
11/14/2024 8:33:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.135
11/14/2024 8:33:17 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.135
11/14/2024 8:33:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.135
11/14/2024 8:33:21 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.135
11/14/2024 8:33:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.135
11/14/2024 8:33:21 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.135
11/14/2024 8:33:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.135
11/14/2024 8:33:21 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.135
11/14/2024 8:33:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.135
11/14/2024 8:33:25 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.135
11/14/2024 8:33:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.135
11/14/2024 8:33:33 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.135
11/14/2024 8:33:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.135
11/14/2024 8:34:07 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-11-13 fto: 2024-11-13 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.135
11/14/2024 8:34:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.135
11/14/2024 8:34:34 AM | Request Received getReportData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-11-13 fto: 2024-11-13 fOtherParameters: category:NTT-Agriculture and Park|NWW-Agriculture Services|NAA-ARAMEX|NAA-Archive Dept Servc|CLR-Attestation Clear|NFF-Bailiff|BCO-BLOOD COLLECTION|BPS-BUILDING PERMIT SERV|CAS-Calculating Fees for|CSE-CASHIER|NII-Cashier|CHQ-CHEQUES|NCC-City Cleanliness|CON-Classification Coeff|NKK-Clearance Rectificat|NRR-Clemency Requests|CAA-Construction Project|CSE-Control Services|NQQ-Corp Parking Reserv|PUP-CORPORATE COMMUNICAT|NGG- CREMATION|NMM-Cremations|CSE-CUSTOMER SERVICE|REG-Customer Service|NDD-Customer Services|NDD-Dewatering Service|DGS-DIRECTOR GENERAL SER|DOC-DOCTOR|DNO-DRAINAGE NOC|DTC-Dubai Trade CSE Secu|NEE-Electronic Archive|EMA-Emirates Auctions|EMP-Emirates Post|ENP-Engineering Permits|ENV-Environment Control|NLL-Environmental Permit|NEE-Execution Settlement|NQQ-EXECUTN SEC HANDICAP|FEC-Fees Calculation|NAA-Female Lease|NBB-Female Rental|FID-FINANCE DEPARTMENT|FOC-Follow Cases|FOD-Food Control|NFF-Food Stuff Permit|NBB-Garbage Bag Sale|HRD-HUMAN RESOURCE DPT|ISS-Immigration Service|NII-Inquires|INR-Insurance Refund|NRR-Lease Contract Attes|MAS-Maintenance Services|MSS-Manpower Service|MED-Medical Fitness|MOD-Modify Tendency |MCO-MUN COUNCIL DISPUTE |MCL-MUN COUNCIL LAND APP|MPL-MUN PROPERTY LEASE|NHH-Notary Services |OAD-OUTDOOR ADVERTISING|OCA-OUTDOOR COMM ADS|ONC-OUTDOOR NON COMM ADS|OVA-OUTDOOR VEHICLE ADS|NLL-Owner|PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|PEN-PAYMENTS ENQUIRY|NNN-Permissions|NAZ-Pest Control Certifi|NXX-Pest Control Permt|NHH-POD Lease|NII-POD Rental|PRK-Public Parking|NSS-PUBLIC PARKING SERVI|PUS-Public Services|NKK-Ratification Lease|NHH-RDR DEPOSIT REC CHEQ|NTT-RDR HANDICAP|REG-REGISTRATION|RRD-RENT REGULATION DPT|NLL-Rental Contract|NNN-Rental deposit|NSS-Rental Dispute Execu|REN-Rental Disputes|RSD-Rental Resolution Dp|NCC-ROL CITIZEN SERVICES|NBB-ROL CONTRACT EDITING|NJJ-ROL NORMAL|NOO-ROL UAE HANDICAPPED|NMM-ROL URGENT SERVICES|SLK-Salik|SIC-Senior Control Servi|SNP-Senior Engineering|NEE-Senior Lease|SAS-Senior Maintenance|NFF-Senior Rental|NYY-Sewage Network|NZZ-Sewage Withdrawl  |NJJ-Suburb Parkng Srvces|MHH-TAHSEEL|TCS-TAHSEEL CARDS SER|TAH-TAHSEEL RECHARGE|NPP-TASHEEL|TCA-TENANCY CONTRACT ATT|NUU-Top Up E Gate|NCC-Urgent Lease|NDD-Urgent Rental|VAC-Vaccination|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|WAS-Waste Managment|XRA-XRAY|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 13-R | Client IP: 5.195.235.135
11/14/2024 8:34:34 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CHEQUES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Attestation Clear\",\"IssuedTicketsPerCategory\":175,\"PercentageIssuedTickets\":18.42,\"ServedTicketsPerCategory\":166,\"PercentageServedTickets\":19.08,\"AvgWaitTime\":\"00:59:23\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:11:40\",\"ServiceSLACount\":89,\"ServiceSLAPercentage\":53.61,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.21,\"UnqualifiedTickets\":7,\"FFTime\":\"08:18:04\",\"MaxFFTime\":\"02:39:00\",\"AvgFFTime\":\"00:11:40\",\"PercentageFFTime\":21.70,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"22:18:15\",\"MaxWaitingTime\":\"02:05:00\"},{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Control Services\",\"IssuedTicketsPerCategory\":46,\"PercentageIssuedTickets\":4.84,\"ServedTicketsPerCategory\":46,\"PercentageServedTickets\":5.29,\"AvgWaitTime\":\"00:08:04\",\"WaitingSLACount\":21,\"WaitingSLAPercentage\":45.65,\"AvgServiceTime\":\"00:03:56\",\"ServiceSLACount\":31,\"ServiceSLAPercentage\":67.39,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"03:00:59\",\"MaxFFTime\":\"00:14:58\",\"AvgFFTime\":\"00:03:56\",\"PercentageFFTime\":2.03,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"06:11:11\",\"MaxWaitingTime\":\"00:25:35\"},{\"CategoryName\":\"DIRECTOR GENERAL SER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Emirates Auctions\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Emirates Post\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Engineering Permits\",\"IssuedTicketsPerCategory\":29,\"PercentageIssuedTickets\":3.05,\"ServedTicketsPerCategory\":29,\"PercentageServedTickets\":3.33,\"AvgWaitTime\":\"00:12:04\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":41.38,\"AvgServiceTime\":\"00:05:53\",\"ServiceSLACount\":20,\"ServiceSLAPercentage\":68.97,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"02:51:00\",\"MaxFFTime\":\"00:26:38\",\"AvgFFTime\":\"00:05:53\",\"PercentageFFTime\":1.91,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:50:14\",\"MaxWaitingTime\":\"00:42:31\"},{\"CategoryName\":\"Environment Control\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FINANCE DEPARTMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Food Control\",\"IssuedTicketsPerCategory\":35,\"PercentageIssuedTickets\":3.68,\"ServedTicketsPerCategory\":34,\"PercentageServedTickets\":3.91,\"AvgWaitTime\":\"00:17:58\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":8.57,\"AvgServiceTime\":\"00:05:55\",\"ServiceSLACount\":17,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"03:21:37\",\"MaxFFTime\":\"00:22:05\",\"AvgFFTime\":\"00:05:55\",\"PercentageFFTime\":2.26,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:11:13\",\"MaxWaitingTime\":\"00:38:49\"},{\"CategoryName\":\"HUMAN RESOURCE DPT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Insurance Refund\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Immigration Service\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Maintenance Services\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MUN COUNCIL LAND APP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MUN COUNCIL DISPUTE 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11/14/2024 8:34:36 AM | Request Received getReportData=> fid: 32| ftype:  ffrom: 2024-11-13 fto: 2024-11-13 fOtherParameters: category:NTT-Agriculture and Park|NWW-Agriculture Services|NAA-ARAMEX|NAA-Archive Dept Servc|CLR-Attestation Clear|NFF-Bailiff|BCO-BLOOD COLLECTION|BPS-BUILDING PERMIT SERV|CAS-Calculating Fees for|CSE-CASHIER|NII-Cashier|CHQ-CHEQUES|NCC-City Cleanliness|CON-Classification Coeff|NKK-Clearance Rectificat|NRR-Clemency Requests|CAA-Construction Project|CSE-Control Services|NQQ-Corp Parking Reserv|PUP-CORPORATE COMMUNICAT|NGG- CREMATION|NMM-Cremations|CSE-CUSTOMER SERVICE|REG-Customer Service|NDD-Customer Services|NDD-Dewatering Service|DGS-DIRECTOR GENERAL SER|DOC-DOCTOR|DNO-DRAINAGE NOC|DTC-Dubai Trade CSE Secu|NEE-Electronic Archive|EMA-Emirates Auctions|EMP-Emirates Post|ENP-Engineering Permits|ENV-Environment Control|NLL-Environmental Permit|NEE-Execution Settlement|NQQ-EXECUTN SEC HANDICAP|FEC-Fees Calculation|NAA-Female Lease|NBB-Female Rental|FID-FINANCE DEPARTMENT|FOC-Follow Cases|FOD-Food Control|NFF-Food Stuff Permit|NBB-Garbage Bag Sale|HRD-HUMAN RESOURCE DPT|ISS-Immigration Service|NII-Inquires|INR-Insurance Refund|NRR-Lease Contract Attes|MAS-Maintenance Services|MSS-Manpower Service|MED-Medical Fitness|MOD-Modify Tendency |MCO-MUN COUNCIL DISPUTE |MCL-MUN COUNCIL LAND APP|MPL-MUN PROPERTY LEASE|NHH-Notary Services |OAD-OUTDOOR ADVERTISING|OCA-OUTDOOR COMM ADS|ONC-OUTDOOR NON COMM ADS|OVA-OUTDOOR VEHICLE ADS|NLL-Owner|PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|PEN-PAYMENTS ENQUIRY|NNN-Permissions|NAZ-Pest Control Certifi|NXX-Pest Control Permt|NHH-POD Lease|NII-POD Rental|PRK-Public Parking|NSS-PUBLIC PARKING SERVI|PUS-Public Services|NKK-Ratification Lease|NHH-RDR DEPOSIT REC CHEQ|NTT-RDR HANDICAP|REG-REGISTRATION|RRD-RENT REGULATION DPT|NLL-Rental Contract|NNN-Rental deposit|NSS-Rental Dispute Execu|REN-Rental Disputes|RSD-Rental Resolution Dp|NCC-ROL CITIZEN SERVICES|NBB-ROL CONTRACT EDITING|NJJ-ROL NORMAL|NOO-ROL UAE HANDICAPPED|NMM-ROL URGENT SERVICES|SLK-Salik|SIC-Senior Control Servi|SNP-Senior Engineering|NEE-Senior Lease|SAS-Senior Maintenance|NFF-Senior Rental|NYY-Sewage Network|NZZ-Sewage Withdrawl  |NJJ-Suburb Parkng Srvces|MHH-TAHSEEL|TCS-TAHSEEL CARDS SER|TAH-TAHSEEL RECHARGE|NPP-TASHEEL|TCA-TENANCY CONTRACT ATT|NUU-Top Up E Gate|NCC-Urgent Lease|NDD-Urgent Rental|VAC-Vaccination|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|WAS-Waste Managment|XRA-XRAY|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 13-R | Client IP: 5.195.235.135
11/14/2024 8:34:37 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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11/14/2024 8:34:48 AM | Request Received getReportData=> fid: 32| ftype:  ffrom: 2024-10-01 fto: 2024-10-31 fOtherParameters: category:NTT-Agriculture and Park|NWW-Agriculture Services|NAA-ARAMEX|NAA-Archive Dept Servc|CLR-Attestation Clear|NFF-Bailiff|BCO-BLOOD COLLECTION|BPS-BUILDING PERMIT SERV|CAS-Calculating Fees for|CSE-CASHIER|NII-Cashier|CHQ-CHEQUES|NCC-City Cleanliness|CON-Classification Coeff|NKK-Clearance Rectificat|NRR-Clemency Requests|CAA-Construction Project|CSE-Control Services|NQQ-Corp Parking Reserv|PUP-CORPORATE COMMUNICAT|NGG- CREMATION|NMM-Cremations|CSE-CUSTOMER SERVICE|REG-Customer Service|NDD-Customer Services|NDD-Dewatering Service|DGS-DIRECTOR GENERAL SER|DOC-DOCTOR|DNO-DRAINAGE NOC|DTC-Dubai Trade CSE Secu|NEE-Electronic Archive|EMA-Emirates Auctions|EMP-Emirates Post|ENP-Engineering Permits|ENV-Environment Control|NLL-Environmental Permit|NEE-Execution Settlement|NQQ-EXECUTN SEC HANDICAP|FEC-Fees Calculation|NAA-Female Lease|NBB-Female Rental|FID-FINANCE DEPARTMENT|FOC-Follow Cases|FOD-Food Control|NFF-Food Stuff Permit|NBB-Garbage Bag Sale|HRD-HUMAN RESOURCE DPT|ISS-Immigration Service|NII-Inquires|INR-Insurance Refund|NRR-Lease Contract Attes|MAS-Maintenance Services|MSS-Manpower Service|MED-Medical Fitness|MOD-Modify Tendency |MCO-MUN COUNCIL DISPUTE |MCL-MUN COUNCIL LAND APP|MPL-MUN PROPERTY LEASE|NHH-Notary Services |OAD-OUTDOOR ADVERTISING|OCA-OUTDOOR COMM ADS|ONC-OUTDOOR NON COMM ADS|OVA-OUTDOOR VEHICLE ADS|NLL-Owner|PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|PEN-PAYMENTS ENQUIRY|NNN-Permissions|NAZ-Pest Control Certifi|NXX-Pest Control Permt|NHH-POD Lease|NII-POD Rental|PRK-Public Parking|NSS-PUBLIC PARKING SERVI|PUS-Public Services|NKK-Ratification Lease|NHH-RDR DEPOSIT REC CHEQ|NTT-RDR HANDICAP|REG-REGISTRATION|RRD-RENT REGULATION DPT|NLL-Rental Contract|NNN-Rental deposit|NSS-Rental Dispute Execu|REN-Rental Disputes|RSD-Rental Resolution Dp|NCC-ROL CITIZEN SERVICES|NBB-ROL CONTRACT EDITING|NJJ-ROL NORMAL|NOO-ROL UAE HANDICAPPED|NMM-ROL URGENT SERVICES|SLK-Salik|SIC-Senior Control Servi|SNP-Senior Engineering|NEE-Senior Lease|SAS-Senior Maintenance|NFF-Senior Rental|NYY-Sewage Network|NZZ-Sewage Withdrawl  |NJJ-Suburb Parkng Srvces|MHH-TAHSEEL|TCS-TAHSEEL CARDS SER|TAH-TAHSEEL RECHARGE|NPP-TASHEEL|TCA-TENANCY CONTRACT ATT|NUU-Top Up E Gate|NCC-Urgent Lease|NDD-Urgent Rental|VAC-Vaccination|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|WAS-Waste Managment|XRA-XRAY|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 13-R | Client IP: 5.195.235.135
11/14/2024 8:34:48 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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11/14/2024 8:34:54 AM | Request Received getReportData=> fid: 32| ftype:  ffrom: 2024-10-01 fto: 2024-10-31 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 13-R | Client IP: 5.195.235.135
11/14/2024 8:36:08 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"a.albloshi\",\"TicketServed\":62,\"AvgServiceTime\":\"00:09:35\",\"SLA\":72.58,\"DaysWorked\":5,\"LoggedTime\":\"2 day(s) 01:55:43\",\"ServingPercentage\":19.85,\"BackendPercentage\":0.00,\"IdlePercentage\":84.85,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT 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day(s) 02:00:00\",\"ServingPercentage\":7.32,\"BackendPercentage\":0.00,\"IdlePercentage\":98.79,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"rahel.alhammadi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"rashid.almazmi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"saif.juma\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"saleh.hasan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"saoud.salman\",\"TicketServed\":10,\"AvgServiceTime\":\"00:24:19\",\"SLA\":50.00,\"DaysWorked\":4,\"LoggedTime\":\"2 day(s) 08:00:00\",\"ServingPercentage\":7.24,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"SARA.I\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"SAUD.HUSSAIN\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"sharifa.ahmed\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"tuaib.alketbi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"yahya.alhosani\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":15,\"LoggedTime\":\"8 day(s) 17:58:32\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"abbas.almulla\",\"AHMED.HM\",\"Abdelrahim.Yousif\",\"A.Malallh\",\"Abdulla.M\",\"Abdulla.Yousif\",\"abdulrahman.jasim\",\"Adel.K\",\"Ahmed.Abdo\",\"AISHA.YAQOUB\",\"SAUD.HUSSAIN\",\"yahya.alhosani\",\"M.ADEL\",\"MUBARAK.SALEH\",\"ALI.ALARYANI\",\"M.SULAIMAN\",\"ARAMEX\",\"ALI.DARWISH\",\"SARA.I\",\"AFRA.ALMAZMI\",\"jasim.o\",\"marwa.almazmi\",\"huda.almazmi\",\"fatima.musabeh\",\"a.alhuti\",\"eisa.hussain\",\"majid.qabil\",\"fatima.alamiri\",\"mona.darwish\",\"khalid.altamimi\",\"m.alali\",\"sharifa.ahmed\",\"a.alnabooda\",\"saleh.hasan\",\"b.alali\",\"fahad.alhashmi\",\"tuaib.alketbi\",\"saif.juma\",\"FATIMA.MOHAMMED\",\"eman.jumaa\",\"abdullah.ibraheem\",\"hamad.ibrahim\",\"rahel.alhammadi\",\"mohd.aljaabi\",\"hanan.saeed\",\"abulaziz.hassan\",\"ibrahim.alaskar\",\"BASMA.R\",\"abdulaziz.salem\",\"alya.alhammadi\",\"khalid.mohd\",\"rashid.almazmi\",\"amira.s\",\"a.alzarouni\",\"rabeeah.alali\",\"Emirates.auction\",\"a.albloshi\",\"hamad.alali\",\"saoud.salman\",\"mohd.alshaer\",\"hamid.qambar\",\"ali.albannay\",\"C25\",\"C24\",\"obaid\"],\"TicketServed\":[0,19,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,32,140,0,0,0,243,224,0,62,0,10,157,208,219,0,0,15],\"SLA\":[0.00,63.16,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,93.75,81.43,0.00,0.00,0.00,83.95,88.39,0.00,72.58,0.00,50.00,54.14,54.81,55.25,0.00,0.00,206.67],\"ServingPercentage\":[0.00,4.66,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,4.96,18.28,0.00,0.00,0.00,14.58,7.32,0.00,19.85,0.00,7.24,23.65,33.81,33.84,0.00,0.00,62.26],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,99.03,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,95.04,82.18,0.00,0.00,0.00,86.67,98.79,0.00,84.85,0.00,100.00,87.90,76.46,71.79,0.00,0.00,37.74],\"ProcessingTime\":[\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.135
11/14/2024 9:03:04 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 87.201.129.20
11/14/2024 9:03:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 87.201.129.20
11/14/2024 9:03:05 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 87.201.129.20
11/14/2024 9:03:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 87.201.129.20
11/14/2024 9:03:08 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.20
11/14/2024 9:03:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.20
11/14/2024 9:03:14 AM | Request Received onLoginClick=> userName: etihad | Client IP: 87.201.129.20
11/14/2024 9:03:14 AM | Response Sent => {"Result":"0","UserID":"89","UserRoleID":"2","UserLevelID":"69-B","UserName":"etihad","Password":"d5xUthcQPIs=","tokenKey":"1KQNAJHGVJ"} | Client IP: 87.201.129.20
11/14/2024 9:03:14 AM | Request Received getUserModuleRights=> branchId:0userId: 89 | Client IP: 87.201.129.20
11/14/2024 9:03:16 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.20
11/14/2024 9:03:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.20
11/14/2024 9:03:16 AM | Request Received getDashboardList=> userId: 89, languageCode:En | Client IP: 87.201.129.20
11/14/2024 9:03:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":62,"UserId":89,"DashboardName":"ImportExport","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633859920427)\/","DashboardCreatedTime":"\/Date(1633859920427)\/"},{"DashboardID":66,"UserId":89,"DashboardName":"regina","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635312949990)\/","DashboardCreatedTime":"\/Date(1635312949990)\/"},{"DashboardID":144,"UserId":89,"DashboardName":"sabri","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1698731044650)\/","DashboardCreatedTime":"\/Date(1698731044650)\/"},{"DashboardID":148,"UserId":89,"DashboardName":"WaitingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1711433893943)\/","DashboardCreatedTime":"\/Date(1711433893943)\/"},{"DashboardID":61,"UserId":89,"DashboardName":"graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633587978823)\/","DashboardCreatedTime":"\/Date(1633587978823)\/"},{"DashboardID":127,"UserId":89,"DashboardName":"ShajiDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189199550)\/","DashboardCreatedTime":"\/Date(1674189199550)\/"},{"DashboardID":128,"UserId":89,"DashboardName":"Shajiwaiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189336923)\/","DashboardCreatedTime":"\/Date(1674189336923)\/"}] | Client IP: 87.201.129.20
11/14/2024 9:03:16 AM | Request Received getDashboardList=> userId: 89, languageCode:En | Client IP: 87.201.129.20
11/14/2024 9:03:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":62,"UserId":89,"DashboardName":"ImportExport","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633859920427)\/","DashboardCreatedTime":"\/Date(1633859920427)\/"},{"DashboardID":66,"UserId":89,"DashboardName":"regina","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635312949990)\/","DashboardCreatedTime":"\/Date(1635312949990)\/"},{"DashboardID":144,"UserId":89,"DashboardName":"sabri","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1698731044650)\/","DashboardCreatedTime":"\/Date(1698731044650)\/"},{"DashboardID":148,"UserId":89,"DashboardName":"WaitingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1711433893943)\/","DashboardCreatedTime":"\/Date(1711433893943)\/"},{"DashboardID":61,"UserId":89,"DashboardName":"graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633587978823)\/","DashboardCreatedTime":"\/Date(1633587978823)\/"},{"DashboardID":127,"UserId":89,"DashboardName":"ShajiDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189199550)\/","DashboardCreatedTime":"\/Date(1674189199550)\/"},{"DashboardID":128,"UserId":89,"DashboardName":"Shajiwaiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189336923)\/","DashboardCreatedTime":"\/Date(1674189336923)\/"}] | Client IP: 87.201.129.20
11/14/2024 9:03:17 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
11/14/2024 9:03:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
11/14/2024 9:03:55 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-11-03 fto: 2024-11-09 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.20
11/14/2024 9:03:55 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.22,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI NORMAL\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.22,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI RFS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":186,\"PercentageIssuedTickets\":40.88,\"ServedTicketsPerCategory\":183,\"PercentageServedTickets\":42.07,\"AvgWaitTime\":\"00:15:43\",\"WaitingSLACount\":116,\"WaitingSLAPercentage\":62.37,\"AvgServiceTime\":\"00:03:53\",\"ServiceSLACount\":177,\"ServiceSLAPercentage\":96.72,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.44,\"UnqualifiedTickets\":1,\"FFTime\":\"11:53:01\",\"MaxFFTime\":\"02:20:06\",\"AvgFFTime\":\"00:03:53\",\"PercentageFFTime\":24.48,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:29:01\",\"MaxWaitingTime\":\"02:30:44\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":115,\"PercentageIssuedTickets\":25.27,\"ServedTicketsPerCategory\":112,\"PercentageServedTickets\":25.75,\"AvgWaitTime\":\"00:18:49\",\"WaitingSLACount\":69,\"WaitingSLAPercentage\":60.00,\"AvgServiceTime\":\"00:10:35\",\"ServiceSLACount\":106,\"ServiceSLAPercentage\":94.64,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.22,\"UnqualifiedTickets\":2,\"FFTime\":\"19:46:17\",\"MaxFFTime\":\"05:55:26\",\"AvgFFTime\":\"00:10:35\",\"PercentageFFTime\":40.73,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:27:43\",\"MaxWaitingTime\":\"01:52:50\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.44,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.46,\"AvgWaitTime\":\"00:20:30\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:14:49\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:29:38\",\"MaxFFTime\":\"00:29:38\",\"AvgFFTime\":\"00:14:49\",\"PercentageFFTime\":1.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:41:01\",\"MaxWaitingTime\":\"00:35:41\"},{\"CategoryName\":\"IMP FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":150,\"PercentageIssuedTickets\":32.97,\"ServedTicketsPerCategory\":138,\"PercentageServedTickets\":31.72,\"AvgWaitTime\":\"00:13:02\",\"WaitingSLACount\":102,\"WaitingSLAPercentage\":68.00,\"AvgServiceTime\":\"00:07:07\",\"ServiceSLACount\":121,\"ServiceSLAPercentage\":87.68,\"NoShowTickets\":11,\"PercentageNoShowTickets\":2.42,\"UnqualifiedTickets\":1,\"FFTime\":\"16:23:31\",\"MaxFFTime\":\"07:01:44\",\"AvgFFTime\":\"00:07:07\",\"PercentageFFTime\":33.77,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"08:22:30\",\"MaxWaitingTime\":\"02:30:18\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"435 / 455 (95.60%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:15:38 | SLA: 63.30%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:41 | SLA: 93.10%\"},{\"colName\":\"No Show\",\"colValue\":\"14 (3.08%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI NORMAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI RFS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":3.90,\"AverageWaitingTimePerCategory\":15.72,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":10.59,\"AverageWaitingTimePerCategory\":18.83,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":14.82,\"AverageWaitingTimePerCategory\":20.51,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"IMP FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":7.13,\"AverageWaitingTimePerCategory\":13.04,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
11/14/2024 9:04:04 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-11-03 fto: 2024-11-09 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.20
11/14/2024 9:04:04 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":186,\"PercentageIssuedTickets\":61.39,\"ServedTicketsPerCategory\":183,\"PercentageServedTickets\":61.62,\"AvgWaitTime\":\"00:15:43\",\"WaitingSLACount\":116,\"WaitingSLAPercentage\":62.37,\"AvgServiceTime\":\"00:03:53\",\"ServiceSLACount\":177,\"ServiceSLAPercentage\":96.72,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.66,\"UnqualifiedTickets\":1,\"FFTime\":\"11:53:01\",\"MaxFFTime\":\"02:20:06\",\"AvgFFTime\":\"00:03:53\",\"PercentageFFTime\":36.96,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:29:01\",\"MaxWaitingTime\":\"02:30:44\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":115,\"PercentageIssuedTickets\":37.95,\"ServedTicketsPerCategory\":112,\"PercentageServedTickets\":37.71,\"AvgWaitTime\":\"00:18:49\",\"WaitingSLACount\":69,\"WaitingSLAPercentage\":60.00,\"AvgServiceTime\":\"00:10:35\",\"ServiceSLACount\":106,\"ServiceSLAPercentage\":94.64,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.33,\"UnqualifiedTickets\":2,\"FFTime\":\"19:46:17\",\"MaxFFTime\":\"05:55:26\",\"AvgFFTime\":\"00:10:35\",\"PercentageFFTime\":61.50,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:27:43\",\"MaxWaitingTime\":\"01:52:50\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.66,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.67,\"AvgWaitTime\":\"00:20:30\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:14:49\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:29:38\",\"MaxFFTime\":\"00:29:38\",\"AvgFFTime\":\"00:14:49\",\"PercentageFFTime\":1.54,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:41:01\",\"MaxWaitingTime\":\"00:35:41\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"297 / 303 (98.02%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:16:55 | SLA: 61.39%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:29 | SLA: 95.62%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (0.99%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":3.90,\"AverageWaitingTimePerCategory\":15.72,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":10.59,\"AverageWaitingTimePerCategory\":18.83,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":14.82,\"AverageWaitingTimePerCategory\":20.51,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
11/14/2024 9:05:56 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-11-03 fto: 2024-11-09 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.20
11/14/2024 9:05:57 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"CountServedTickets\":183,\"PercentageServedTickets\":61.62,\"AvgWaitTime\":\"00:15:43\",\"MaxWaitTime\":\"02:30:44\",\"WaitingSLACount\":116,\"WaitingSLAPercentage\":62.37,\"FFTime\":\"11:53:01\",\"AvgFFTime\":\"02:20:06\",\"MaxFFTime\":\"00:03:53\",\"PercentageFFTime\":\"36.96\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:29:01\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"CountServedTickets\":112,\"PercentageServedTickets\":37.71,\"AvgWaitTime\":\"00:18:49\",\"MaxWaitTime\":\"01:52:50\",\"WaitingSLACount\":69,\"WaitingSLAPercentage\":60.00,\"FFTime\":\"19:46:17\",\"AvgFFTime\":\"05:55:26\",\"MaxFFTime\":\"00:10:35\",\"PercentageFFTime\":\"61.50\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"11:27:43\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"CountServedTickets\":2,\"PercentageServedTickets\":0.67,\"AvgWaitTime\":\"00:20:30\",\"MaxWaitTime\":\"00:35:41\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"FFTime\":\"00:29:38\",\"AvgFFTime\":\"00:29:38\",\"MaxFFTime\":\"00:14:49\",\"PercentageFFTime\":\"1.54\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:41:01\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"297 / 303 (98.02%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:16:55 | Max.: 02:30:44 | SLA: 61.39% (186)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"CountServedTickets\":183,\"PercentageServedTickets\":\"62\",\"AvgWaitTime\":\"15.72\",\"MaxWaitTime\":\"02:30:44\",\"WaitingSLACount\":116,\"WaitingSLAPercentage\":\"62.37%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"CountServedTickets\":112,\"PercentageServedTickets\":\"38\",\"AvgWaitTime\":\"18.83\",\"MaxWaitTime\":\"01:52:50\",\"WaitingSLACount\":69,\"WaitingSLAPercentage\":\"60.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"CountServedTickets\":2,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"20.52\",\"MaxWaitTime\":\"00:35:41\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"50.00%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
11/14/2024 9:06:44 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-11-03 fto: 2024-11-09 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:service$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.20
11/14/2024 9:06:45 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"MaxServiceTime\",\"colText\":\"Service Time Max.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"CountServedTickets\":183,\"PercentageServedTickets\":61.62,\"AvgServiceTime\":\"00:03:53\",\"MaxServiceTime\":\"00:55:52\",\"ServiceSLACount\":177,\"ServiceSLAPercentage\":96.72,\"FFTime\":\"11:53:01\",\"AvgFFTime\":\"02:20:06\",\"MaxFFTime\":\"00:03:53\",\"PercentageFFTime\":\"36.96\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:29:01\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"CountServedTickets\":112,\"PercentageServedTickets\":37.71,\"AvgServiceTime\":\"00:10:35\",\"MaxServiceTime\":\"01:47:18\",\"ServiceSLACount\":106,\"ServiceSLAPercentage\":94.64,\"FFTime\":\"19:46:17\",\"AvgFFTime\":\"05:55:26\",\"MaxFFTime\":\"00:10:35\",\"PercentageFFTime\":\"61.50\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"11:27:43\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"CountServedTickets\":2,\"PercentageServedTickets\":0.67,\"AvgServiceTime\":\"00:14:49\",\"MaxServiceTime\":\"00:26:06\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"FFTime\":\"00:29:38\",\"AvgFFTime\":\"00:29:38\",\"MaxFFTime\":\"00:14:49\",\"PercentageFFTime\":\"1.54\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:41:01\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"297 / 303 (98.02%)\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:29 | Max.: 01:47:18 | SLA: 95.62% (284)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"CountServedTickets\":183,\"PercentageServedTickets\":\"62\",\"AvgServiceTime\":\"3.90\",\"MaxServiceTime\":\"00:55:52\",\"ServiceSLACount\":177,\"ServiceSLAPercentage\":\"96.72\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"CountServedTickets\":112,\"PercentageServedTickets\":\"38\",\"AvgServiceTime\":\"10.60\",\"MaxServiceTime\":\"01:47:18\",\"ServiceSLACount\":106,\"ServiceSLAPercentage\":\"94.64\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"CountServedTickets\":2,\"PercentageServedTickets\":\"1\",\"AvgServiceTime\":\"14.82\",\"MaxServiceTime\":\"00:26:06\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":\"50.00\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
11/14/2024 9:16:06 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-11-03 fto: 2024-11-09 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.20
11/14/2024 9:16:06 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":186,\"PercentageIssuedTickets\":61.39,\"ServedTicketsPerCategory\":183,\"PercentageServedTickets\":61.62,\"AvgWaitTime\":\"00:15:43\",\"WaitingSLACount\":116,\"WaitingSLAPercentage\":62.37,\"AvgServiceTime\":\"00:03:53\",\"ServiceSLACount\":177,\"ServiceSLAPercentage\":96.72,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.66,\"UnqualifiedTickets\":1,\"FFTime\":\"11:53:01\",\"MaxFFTime\":\"02:20:06\",\"AvgFFTime\":\"00:03:53\",\"PercentageFFTime\":36.96,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:29:01\",\"MaxWaitingTime\":\"02:30:44\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":115,\"PercentageIssuedTickets\":37.95,\"ServedTicketsPerCategory\":112,\"PercentageServedTickets\":37.71,\"AvgWaitTime\":\"00:18:49\",\"WaitingSLACount\":69,\"WaitingSLAPercentage\":60.00,\"AvgServiceTime\":\"00:10:35\",\"ServiceSLACount\":106,\"ServiceSLAPercentage\":94.64,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.33,\"UnqualifiedTickets\":2,\"FFTime\":\"19:46:17\",\"MaxFFTime\":\"05:55:26\",\"AvgFFTime\":\"00:10:35\",\"PercentageFFTime\":61.50,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:27:43\",\"MaxWaitingTime\":\"01:52:50\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.66,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.67,\"AvgWaitTime\":\"00:20:30\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:14:49\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:29:38\",\"MaxFFTime\":\"00:29:38\",\"AvgFFTime\":\"00:14:49\",\"PercentageFFTime\":1.54,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:41:01\",\"MaxWaitingTime\":\"00:35:41\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"297 / 303 (98.02%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:16:55 | SLA: 61.39%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:29 | SLA: 95.62%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (0.99%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":3.90,\"AverageWaitingTimePerCategory\":15.72,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":10.59,\"AverageWaitingTimePerCategory\":18.83,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":14.82,\"AverageWaitingTimePerCategory\":20.51,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
11/14/2024 9:16:14 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-11-03 fto: 2024-11-09 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.20
11/14/2024 9:16:14 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":186,\"PercentageIssuedTickets\":61.39,\"ServedTicketsPerCategory\":183,\"PercentageServedTickets\":61.62,\"AvgWaitTime\":\"00:15:43\",\"WaitingSLACount\":116,\"WaitingSLAPercentage\":62.37,\"AvgServiceTime\":\"00:03:53\",\"ServiceSLACount\":177,\"ServiceSLAPercentage\":96.72,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.66,\"UnqualifiedTickets\":1,\"FFTime\":\"11:53:01\",\"MaxFFTime\":\"02:20:06\",\"AvgFFTime\":\"00:03:53\",\"PercentageFFTime\":36.96,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:29:01\",\"MaxWaitingTime\":\"02:30:44\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":115,\"PercentageIssuedTickets\":37.95,\"ServedTicketsPerCategory\":112,\"PercentageServedTickets\":37.71,\"AvgWaitTime\":\"00:18:49\",\"WaitingSLACount\":69,\"WaitingSLAPercentage\":60.00,\"AvgServiceTime\":\"00:10:35\",\"ServiceSLACount\":106,\"ServiceSLAPercentage\":94.64,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.33,\"UnqualifiedTickets\":2,\"FFTime\":\"19:46:17\",\"MaxFFTime\":\"05:55:26\",\"AvgFFTime\":\"00:10:35\",\"PercentageFFTime\":61.50,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:27:43\",\"MaxWaitingTime\":\"01:52:50\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.66,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.67,\"AvgWaitTime\":\"00:20:30\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:14:49\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:29:38\",\"MaxFFTime\":\"00:29:38\",\"AvgFFTime\":\"00:14:49\",\"PercentageFFTime\":1.54,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:41:01\",\"MaxWaitingTime\":\"00:35:41\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"297 / 303 (98.02%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:16:55 | SLA: 61.39%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:29 | SLA: 95.62%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (0.99%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":3.90,\"AverageWaitingTimePerCategory\":15.72,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":10.59,\"AverageWaitingTimePerCategory\":18.83,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":14.82,\"AverageWaitingTimePerCategory\":20.51,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
11/14/2024 9:16:25 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-11-03 fto: 2024-11-09 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.20
11/14/2024 9:16:26 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":186,\"PercentageIssuedTickets\":61.39,\"ServedTicketsPerCategory\":183,\"PercentageServedTickets\":61.62,\"AvgWaitTime\":\"00:15:43\",\"WaitingSLACount\":116,\"WaitingSLAPercentage\":62.37,\"AvgServiceTime\":\"00:03:53\",\"ServiceSLACount\":177,\"ServiceSLAPercentage\":96.72,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.66,\"UnqualifiedTickets\":1,\"FFTime\":\"11:53:01\",\"MaxFFTime\":\"02:20:06\",\"AvgFFTime\":\"00:03:53\",\"PercentageFFTime\":36.96,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:29:01\",\"MaxWaitingTime\":\"02:30:44\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":115,\"PercentageIssuedTickets\":37.95,\"ServedTicketsPerCategory\":112,\"PercentageServedTickets\":37.71,\"AvgWaitTime\":\"00:18:49\",\"WaitingSLACount\":69,\"WaitingSLAPercentage\":60.00,\"AvgServiceTime\":\"00:10:35\",\"ServiceSLACount\":106,\"ServiceSLAPercentage\":94.64,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.33,\"UnqualifiedTickets\":2,\"FFTime\":\"19:46:17\",\"MaxFFTime\":\"05:55:26\",\"AvgFFTime\":\"00:10:35\",\"PercentageFFTime\":61.50,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:27:43\",\"MaxWaitingTime\":\"01:52:50\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.66,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.67,\"AvgWaitTime\":\"00:20:30\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:14:49\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:29:38\",\"MaxFFTime\":\"00:29:38\",\"AvgFFTime\":\"00:14:49\",\"PercentageFFTime\":1.54,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:41:01\",\"MaxWaitingTime\":\"00:35:41\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"297 / 303 (98.02%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:16:55 | SLA: 61.39%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:29 | SLA: 95.62%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (0.99%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":3.90,\"AverageWaitingTimePerCategory\":15.72,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":10.59,\"AverageWaitingTimePerCategory\":18.83,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":14.82,\"AverageWaitingTimePerCategory\":20.51,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
11/14/2024 9:16:32 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-11-03 fto: 2024-11-09 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.20
11/14/2024 9:16:33 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.22,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI NORMAL\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.22,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI RFS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":186,\"PercentageIssuedTickets\":40.88,\"ServedTicketsPerCategory\":183,\"PercentageServedTickets\":42.07,\"AvgWaitTime\":\"00:15:43\",\"WaitingSLACount\":116,\"WaitingSLAPercentage\":62.37,\"AvgServiceTime\":\"00:03:53\",\"ServiceSLACount\":177,\"ServiceSLAPercentage\":96.72,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.44,\"UnqualifiedTickets\":1,\"FFTime\":\"11:53:01\",\"MaxFFTime\":\"02:20:06\",\"AvgFFTime\":\"00:03:53\",\"PercentageFFTime\":24.48,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:29:01\",\"MaxWaitingTime\":\"02:30:44\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":115,\"PercentageIssuedTickets\":25.27,\"ServedTicketsPerCategory\":112,\"PercentageServedTickets\":25.75,\"AvgWaitTime\":\"00:18:49\",\"WaitingSLACount\":69,\"WaitingSLAPercentage\":60.00,\"AvgServiceTime\":\"00:10:35\",\"ServiceSLACount\":106,\"ServiceSLAPercentage\":94.64,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.22,\"UnqualifiedTickets\":2,\"FFTime\":\"19:46:17\",\"MaxFFTime\":\"05:55:26\",\"AvgFFTime\":\"00:10:35\",\"PercentageFFTime\":40.73,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:27:43\",\"MaxWaitingTime\":\"01:52:50\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.44,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.46,\"AvgWaitTime\":\"00:20:30\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:14:49\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:29:38\",\"MaxFFTime\":\"00:29:38\",\"AvgFFTime\":\"00:14:49\",\"PercentageFFTime\":1.02,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:41:01\",\"MaxWaitingTime\":\"00:35:41\"},{\"CategoryName\":\"IMP FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":150,\"PercentageIssuedTickets\":32.97,\"ServedTicketsPerCategory\":138,\"PercentageServedTickets\":31.72,\"AvgWaitTime\":\"00:13:02\",\"WaitingSLACount\":102,\"WaitingSLAPercentage\":68.00,\"AvgServiceTime\":\"00:07:07\",\"ServiceSLACount\":121,\"ServiceSLAPercentage\":87.68,\"NoShowTickets\":11,\"PercentageNoShowTickets\":2.42,\"UnqualifiedTickets\":1,\"FFTime\":\"16:23:31\",\"MaxFFTime\":\"07:01:44\",\"AvgFFTime\":\"00:07:07\",\"PercentageFFTime\":33.77,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"08:22:30\",\"MaxWaitingTime\":\"02:30:18\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"435 / 455 (95.60%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:15:38 | SLA: 63.30%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:41 | SLA: 93.10%\"},{\"colName\":\"No Show\",\"colValue\":\"14 (3.08%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI NORMAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI RFS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":3.90,\"AverageWaitingTimePerCategory\":15.72,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":10.59,\"AverageWaitingTimePerCategory\":18.83,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":14.82,\"AverageWaitingTimePerCategory\":20.51,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"IMP FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":7.13,\"AverageWaitingTimePerCategory\":13.04,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
11/14/2024 9:16:50 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-11-03 fto: 2024-11-09 fOtherParameters: category:INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.20
11/14/2024 9:16:51 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":150,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":138,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:13:02\",\"WaitingSLACount\":102,\"WaitingSLAPercentage\":68.00,\"AvgServiceTime\":\"00:07:07\",\"ServiceSLACount\":121,\"ServiceSLAPercentage\":87.68,\"NoShowTickets\":11,\"PercentageNoShowTickets\":7.33,\"UnqualifiedTickets\":1,\"FFTime\":\"16:23:31\",\"MaxFFTime\":\"07:01:44\",\"AvgFFTime\":\"00:07:07\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"08:22:30\",\"MaxWaitingTime\":\"02:30:18\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"138 / 150 (92.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:13:02 | SLA: 68.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:07:07 | SLA: 87.68%\"},{\"colName\":\"No Show\",\"colValue\":\"11 (7.33%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":7.13,\"AverageWaitingTimePerCategory\":13.04,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
11/14/2024 9:17:21 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.110.84.134
11/14/2024 9:17:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.110.84.134
11/14/2024 9:17:24 AM | Request Received onLoginClick=> userName: dhcc.admin | Client IP: 83.110.84.134
11/14/2024 9:17:24 AM | Response Sent => {"Result":"0","UserID":"133","UserRoleID":"2","UserLevelID":"38-R","UserName":"dhcc.admin","Password":"JHSRdAxE8Kw=","tokenKey":"E85S410TE9"} | Client IP: 83.110.84.134
11/14/2024 9:17:24 AM | Request Received getUserModuleRights=> branchId:0userId: 133 | Client IP: 83.110.84.134
11/14/2024 9:17:26 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134
11/14/2024 9:17:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134
11/14/2024 9:17:26 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.110.84.134
11/14/2024 9:17:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.110.84.134
11/14/2024 9:17:27 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134
11/14/2024 9:17:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134
11/14/2024 9:17:31 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 9:17:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:17:53 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134
11/14/2024 9:17:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134
11/14/2024 9:17:53 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:17:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:18:19 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-11-03 fto: 2024-11-09 fOtherParameters: category:INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.20
11/14/2024 9:18:19 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"IMP NORMAL\",\"CountServedTickets\":138,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:13:02\",\"MaxWaitTime\":\"02:30:18\",\"WaitingSLACount\":102,\"WaitingSLAPercentage\":68.00,\"FFTime\":\"16:23:31\",\"AvgFFTime\":\"07:01:44\",\"MaxFFTime\":\"00:07:07\",\"PercentageFFTime\":\"100.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"08:22:30\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"138 / 150 (92.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:13:02 | Max.: 02:30:18 | SLA: 68.00% (102)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"IMP NORMAL\",\"CountServedTickets\":138,\"PercentageServedTickets\":\"100\",\"AvgWaitTime\":\"13.03\",\"MaxWaitTime\":\"02:30:18\",\"WaitingSLACount\":102,\"WaitingSLAPercentage\":\"68.00%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
11/14/2024 9:18:22 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:18:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:19:09 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-11-03 fto: 2024-11-09 fOtherParameters: category:INN-IMP NORMAL|$ticketStatus:$ticketState:service$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.20
11/14/2024 9:19:10 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"MaxServiceTime\",\"colText\":\"Service Time Max.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"IMP NORMAL\",\"CountServedTickets\":138,\"PercentageServedTickets\":100.00,\"AvgServiceTime\":\"00:07:07\",\"MaxServiceTime\":\"04:32:37\",\"ServiceSLACount\":121,\"ServiceSLAPercentage\":87.68,\"FFTime\":\"16:23:31\",\"AvgFFTime\":\"07:01:44\",\"MaxFFTime\":\"00:07:07\",\"PercentageFFTime\":\"100.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"08:22:30\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"138 / 150 (92.00%)\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:07:07 | Max.: 04:32:37 | SLA: 87.68% (121)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"IMP NORMAL\",\"CountServedTickets\":138,\"PercentageServedTickets\":\"100\",\"AvgServiceTime\":\"7.13\",\"MaxServiceTime\":\"04:32:37\",\"ServiceSLACount\":121,\"ServiceSLAPercentage\":\"87.68\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
11/14/2024 9:19:20 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-01 fto: 2024-08-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:19:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:19:33 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-01 fto: 2024-08-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:19:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:19:44 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-01 fto: 2024-08-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:19:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:20:00 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:20:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:20:12 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-01 fto: 2024-08-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:20:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:20:22 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-01 fto: 2024-08-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:20:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:20:31 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-01 fto: 2024-08-17 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:20:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:20:40 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-18 fto: 2024-08-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:20:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:21:04 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-09-01 fto: 2024-10-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:21:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:22:21 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-09-01 fto: 2024-09-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:22:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:22:44 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-10-01 fto: 2024-10-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:22:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:30:50 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-21 fto: 2024-08-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:30:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:30:59 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-20 fto: 2024-08-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:30:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:31:05 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-19 fto: 2024-08-19 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:31:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:31:18 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-18 fto: 2024-08-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:31:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:31:26 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-19 fto: 2024-08-19 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:31:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:31:34 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-16 fto: 2024-08-16 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:31:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:31:45 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-15 fto: 2024-08-15 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:31:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:31:55 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-14 fto: 2024-08-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:31:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:32:06 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-05 fto: 2024-08-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:32:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:32:14 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-09 fto: 2024-08-09 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:32:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:32:21 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-08 fto: 2024-08-08 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:32:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:32:28 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-07 fto: 2024-08-07 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:32:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:32:41 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-05 fto: 2024-08-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:32:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:33:04 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-01 fto: 2024-08-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:33:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:33:23 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-01 fto: 2024-08-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:33:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:33:36 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-08-06 fto: 2024-08-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 9:33:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 9:58:00 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
11/14/2024 9:58:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
11/14/2024 9:58:01 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
11/14/2024 9:58:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
11/14/2024 9:58:12 AM | Request Received onLoginClick=> userName: edcad | Client IP: 5.195.105.118
11/14/2024 9:58:12 AM | Response Sent => {"Result":"0","UserID":"129","UserRoleID":"12","UserLevelID":"25-R","UserName":"edcad","Password":"60t720xFqpOek7/HBmC1yw==","tokenKey":"GX11GOOAZI"} | Client IP: 5.195.105.118
11/14/2024 9:58:12 AM | Request Received getUserModuleRights=> branchId:0userId: 129 | Client IP: 5.195.105.118
11/14/2024 9:58:14 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
11/14/2024 9:58:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
11/14/2024 9:58:14 AM | Request Received getDashboardList=> userId: 129, languageCode:En | Client IP: 5.195.105.118
11/14/2024 9:58:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 9:58:15 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 9:58:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:58:15 AM | Request Received getDashboardList=> userId: 129, languageCode:En | Client IP: 5.195.105.118
11/14/2024 9:58:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 9:58:18 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 9:58:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:59:14 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 9:59:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:00:15 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:00:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:01:15 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:01:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:03:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:03:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:04:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:04:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:05:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:05:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:06:07 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:06:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:07:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:07:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:08:07 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:08:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:09:07 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:09:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:10:07 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:10:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:11:07 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:11:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:12:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:12:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:13:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:13:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:14:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:14:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:15:07 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:15:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:16:07 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:16:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:28:17 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:28:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:30:07 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:30:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:31:07 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:31:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:32:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:32:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:33:07 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:33:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:34:07 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:34:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:35:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:35:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:36:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:36:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:37:07 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:37:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:38:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:38:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:39:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:39:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:40:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:40:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:41:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:41:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:42:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:42:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:43:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:43:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:44:07 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:44:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:45:07 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:45:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:46:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:46:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:47:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:47:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:48:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:48:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 10:48:55 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 10:48:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 11:21:16 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.130.71
11/14/2024 11:21:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.130.71
11/14/2024 11:21:16 AM | Request Received getDashboardList=> userId: 150, languageCode:En | Client IP: 5.195.130.69
11/14/2024 11:21:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":145,"UserId":150,"DashboardName":"cud","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1699413405563)\/","DashboardCreatedTime":"\/Date(1699413405563)\/"}] | Client IP: 5.195.130.69
11/14/2024 11:21:18 AM | Request Received getDashboardData=> fid: 109| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.5.64
11/14/2024 11:21:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.5.64
11/14/2024 11:21:19 AM | Request Received getDashboardList=> userId: 150, languageCode:En | Client IP: 217.165.5.64
11/14/2024 11:21:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":145,"UserId":150,"DashboardName":"cud","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1699413405563)\/","DashboardCreatedTime":"\/Date(1699413405563)\/"}] | Client IP: 217.165.5.64
11/14/2024 11:23:03 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.110.84.134
11/14/2024 11:23:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.110.84.134
11/14/2024 11:24:21 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
11/14/2024 11:24:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
11/14/2024 11:24:21 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
11/14/2024 11:24:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 11:24:21 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 11:24:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 11:24:22 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
11/14/2024 11:24:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 11:24:23 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 11:24:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 11:24:27 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
11/14/2024 11:24:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 11:24:29 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 11:24:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 11:24:45 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
11/14/2024 11:24:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 11:24:45 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 11:24:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 11:33:56 AM | Request Received onLoginClick=> userName: dhcc.admin | Client IP: 83.110.84.134
11/14/2024 11:33:56 AM | Response Sent => {"Result":"0","UserID":"133","UserRoleID":"2","UserLevelID":"38-R","UserName":"dhcc.admin","Password":"JHSRdAxE8Kw=","tokenKey":"ZG36VBV6OO"} | Client IP: 83.110.84.134
11/14/2024 11:33:56 AM | Request Received getUserModuleRights=> branchId:0userId: 133 | Client IP: 83.110.84.134
11/14/2024 11:33:58 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.110.84.134
11/14/2024 11:33:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.110.84.134
11/14/2024 11:33:59 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134
11/14/2024 11:33:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134
11/14/2024 11:34:01 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 11:34:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 11:34:01 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134
11/14/2024 11:34:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134
11/14/2024 11:34:03 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134
11/14/2024 11:34:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134
11/14/2024 11:34:04 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 11:34:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 11:34:23 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.134
11/14/2024 11:34:24 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":6.67,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":7.69,\"AvgWaitTime\":\"00:00:53\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:08:19\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:08:19\",\"MaxFFTime\":\"00:08:19\",\"AvgFFTime\":\"00:08:19\",\"PercentageFFTime\":7.20,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:53\",\"MaxWaitingTime\":\"00:00:53\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":6.67,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":7.69,\"AvgWaitTime\":\"00:01:51\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:45\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:45\",\"MaxFFTime\":\"00:01:45\",\"AvgFFTime\":\"00:01:45\",\"PercentageFFTime\":1.52,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:51\",\"MaxWaitingTime\":\"00:01:51\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":6.67,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:32:13\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":6.67,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:32:13\",\"MaxWaitingTime\":\"00:32:13\"},{\"CategoryName\":\"NOT APPLICABLE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":46.67,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":46.15,\"AvgWaitTime\":\"00:12:13\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":42.86,\"AvgServiceTime\":\"00:14:37\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"01:27:42\",\"MaxFFTime\":\"00:37:47\",\"AvgFFTime\":\"00:14:37\",\"PercentageFFTime\":75.96,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:13:19\",\"MaxWaitingTime\":\"00:41:06\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":33.33,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":38.46,\"AvgWaitTime\":\"00:02:15\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":80.00,\"AvgServiceTime\":\"00:03:32\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:17:41\",\"MaxFFTime\":\"00:08:31\",\"AvgFFTime\":\"00:03:32\",\"PercentageFFTime\":15.32,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:11:16\",\"MaxWaitingTime\":\"00:07:38\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"13 / 15 (86.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:08:32 | SLA: 60.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:08:52 | SLA: 76.92%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (6.67%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":8.32,\"AverageWaitingTimePerCategory\":0.88,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":1.75,\"AverageWaitingTimePerCategory\":1.85,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":32.22,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NOT APPLICABLE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":14.62,\"AverageWaitingTimePerCategory\":12.22,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":3.54,\"AverageWaitingTimePerCategory\":2.25,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.134
11/14/2024 11:34:26 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134
11/14/2024 11:34:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134
11/14/2024 11:34:27 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 11:34:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 11:34:30 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134
11/14/2024 11:34:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134
11/14/2024 11:34:31 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 11:34:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 11:34:59 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 11:34:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 11:35:59 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 11:35:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 11:36:59 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 11:36:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 11:37:59 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 11:37:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 11:39:10 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 11:39:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 11:40:04 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 11:40:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 11:40:59 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 11:40:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 11:42:04 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 11:42:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 11:42:11 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.134
11/14/2024 11:42:12 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":6.67,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":7.69,\"AvgWaitTime\":\"00:00:53\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:08:19\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:08:19\",\"MaxFFTime\":\"00:08:19\",\"AvgFFTime\":\"00:08:19\",\"PercentageFFTime\":7.20,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:53\",\"MaxWaitingTime\":\"00:00:53\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":6.67,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":7.69,\"AvgWaitTime\":\"00:01:51\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:45\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:01:45\",\"MaxFFTime\":\"00:01:45\",\"AvgFFTime\":\"00:01:45\",\"PercentageFFTime\":1.52,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:01:51\",\"MaxWaitingTime\":\"00:01:51\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":6.67,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:32:13\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":6.67,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:32:13\",\"MaxWaitingTime\":\"00:32:13\"},{\"CategoryName\":\"NOT APPLICABLE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":46.67,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":46.15,\"AvgWaitTime\":\"00:12:13\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":42.86,\"AvgServiceTime\":\"00:14:37\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"01:27:42\",\"MaxFFTime\":\"00:37:47\",\"AvgFFTime\":\"00:14:37\",\"PercentageFFTime\":75.96,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:13:19\",\"MaxWaitingTime\":\"00:41:06\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL 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11/14/2024 11:42:18 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.134
11/14/2024 11:47:56 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transact\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transac\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transac\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"ProcessingTimeTransactions\",\"colText\":\"Processing Time 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11/14/2024 11:51:38 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.134
11/14/2024 11:51:38 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":6.25,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":7.69,\"AvgWaitTime\":\"00:00:53\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:08:19\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:08:19\",\"MaxFFTime\":\"00:08:19\",\"AvgFFTime\":\"00:08:19\",\"PercentageFFTime\":7.20,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:53\",\"MaxWaitingTime\":\"00:00:53\"},{\"CategoryName\":\"CHEQUE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT 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ASSISTANCE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":37.50,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":38.46,\"AvgWaitTime\":\"00:02:15\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:03:32\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:17:41\",\"MaxFFTime\":\"00:08:31\",\"AvgFFTime\":\"00:03:32\",\"PercentageFFTime\":15.32,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:11:16\",\"MaxWaitingTime\":\"00:07:38\"},{\"CategoryName\":\"WIRE TRANSFER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"13 / 16 (81.25%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:08:32 | SLA: 56.25%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:08:52 | SLA: 76.92%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (6.25%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":8.32,\"AverageWaitingTimePerCategory\":0.88,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":1.75,\"AverageWaitingTimePerCategory\":1.85,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":32.22,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NOT APPLICABLE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":14.62,\"AverageWaitingTimePerCategory\":12.22,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":3.54,\"AverageWaitingTimePerCategory\":2.25,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.134
11/14/2024 11:51:54 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 fOtherParameters: category:CHH-CASH|CAA-CASHIER|CQQ-CHEQUE|CRR-CREDIT CARD|CSS-CUSTOMER SERVICES|NAA-NOT APPLICABLE|RLL-REG AND LICENSING|TAA-TECHNICAL ASSISTANCE|VMM-VISA MEDICAL SERVICE|WTT-WIRE TRANSFER|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.134
11/14/2024 11:51:54 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face 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TRANSFER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"13 / 16 (81.25%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:08:32 | SLA: 56.25%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:08:52 | SLA: 76.92%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (6.25%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"CASHIER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CASH\",\"AverageServiceTimePerCategory\":8.32,\"AverageWaitingTimePerCategory\":0.88,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CREDIT CARD\",\"AverageServiceTimePerCategory\":1.75,\"AverageWaitingTimePerCategory\":1.85,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"CUSTOMER SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":32.22,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"NOT APPLICABLE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REG AND LICENSING\",\"AverageServiceTimePerCategory\":14.62,\"AverageWaitingTimePerCategory\":12.22,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TECHNICAL ASSISTANCE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":3.54,\"AverageWaitingTimePerCategory\":2.25,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"WIRE TRANSFER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.134
11/14/2024 11:52:29 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
11/14/2024 11:52:29 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
11/14/2024 11:52:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 11:52:29 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
11/14/2024 11:52:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 11:52:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
11/14/2024 11:52:32 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
11/14/2024 11:52:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 11:52:34 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 11:52:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 11:52:35 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 fOtherParameters: category:VMM-VISA MEDICAL SERVICE|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.134
11/14/2024 11:52:35 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:02:15\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:03:32\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:17:41\",\"MaxFFTime\":\"00:08:31\",\"AvgFFTime\":\"00:03:32\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:11:16\",\"MaxWaitingTime\":\"00:07:38\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5 / 6 (83.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:02:15 | SLA: 66.67%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:32 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":3.54,\"AverageWaitingTimePerCategory\":2.25,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.134
11/14/2024 11:52:43 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.195.173.132
11/14/2024 11:52:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.195.173.132
11/14/2024 11:53:20 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 fOtherParameters: category:VMM-VISA MEDICAL SERVICE|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.134
11/14/2024 11:53:30 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 11:53:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 11:53:52 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transact\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transac\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transac\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"ProcessingTimeTransactions\",\"colText\":\"Processing Time Transactions\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eVISA MEDICAL SERVICE\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:02:15\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e66.67\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e4\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:03:32\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e5\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e5\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Cancel\",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Issuance\",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Renewal\",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Atst Emplymnt Cntrct\",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"00:01:26\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"1\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"20.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Case Inquiry\",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Complaints\",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID FollowUp\",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Inquiry\",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Renewal\",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Employment Cert Req\",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Cancelation\",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Correction \",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Issuance\",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Renewal\",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Gen Medical Services\",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General Inquiry\",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Handover of Passport\",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Cancelation\",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Issuance\",\"AvgWaitTime\":\"00:02:15\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card 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11/14/2024 11:54:24 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 38-R | Client IP: 83.110.84.134
11/14/2024 11:54:24 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"Aisha.omer\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:31:01\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C5\",\"TicketServed\":2,\"AvgServiceTime\":\"00:05:02\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"03:04:34\",\"ServingPercentage\":5.45,\"BackendPercentage\":0.00,\"IdlePercentage\":94.55,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"claire.maghmil\",\"TicketServed\":5,\"AvgServiceTime\":\"00:03:32\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"02:58:09\",\"ServingPercentage\":9.93,\"BackendPercentage\":0.00,\"IdlePercentage\":90.07,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"Ibtihal.Abdalla\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"nadia.abuhasnah\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"nowran.mohamed\",\"TicketServed\":3,\"AvgServiceTime\":\"00:19:21\",\"SLA\":66.67,\"DaysWorked\":1,\"LoggedTime\":\"02:00:47\",\"ServingPercentage\":48.09,\"BackendPercentage\":0.00,\"IdlePercentage\":51.91,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"shaiksultan\",\"TicketServed\":4,\"AvgServiceTime\":\"00:27:59\",\"SLA\":75.00,\"DaysWorked\":1,\"LoggedTime\":\"02:42:21\",\"ServingPercentage\":68.95,\"BackendPercentage\":0.00,\"IdlePercentage\":31.05,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"sherin.george\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"nowran.mohamed\",\"C5\",\"claire.maghmil\",\"C4\",\"sherin.george\",\"nadia.abuhasnah\",\"Ibtihal.Abdalla\",\"Aisha.omer\",\"shaiksultan\"],\"TicketServed\":[0,3,2,5,0,0,0,0,0,4],\"SLA\":[0.00,66.67,100.00,100.00,0.00,0.00,0.00,0.00,0.00,75.00],\"ServingPercentage\":[0.00,48.09,5.45,9.93,0.00,0.00,0.00,0.00,0.00,68.95],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,51.91,94.55,90.07,0.00,0.00,0.00,0.00,100.00,31.05],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.134
11/14/2024 11:54:29 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 fOtherParameters: operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 38-R | Client IP: 83.110.84.134
11/14/2024 11:54:29 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C2\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":3,\"TicketsServedPercent\":21.43,\"AvgServiceTime\":\"0.32\",\"SLAService\":\"66.67\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"claire.maghmil\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"claire.maghmil\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"claire.maghmil\",\"Category\":\"VISA MEDICAL 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CARD\",\"TicketsServed\":1,\"TicketsServedPercent\":7.14,\"AvgServiceTime\":\"0.03\",\"SLAService\":\"100.00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"NOT APPLICABLE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"WIRE TRANSFER\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"jawahir.alshamsi\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"jawahir.alshamsi\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"mohammed.latheef\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"mohammed.latheef\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"mohammed.latheef\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"nadia.abuhasnah\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"nadia.abuhasnah\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"nadia.abuhasnah\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"shaiksultan\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"shaiksultan\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":4,\"TicketsServedPercent\":28.57,\"AvgServiceTime\":\"0.47\",\"SLAService\":\"75.00\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.134
11/14/2024 11:54:50 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134
11/14/2024 11:54:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134
11/14/2024 11:54:50 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.110.84.134
11/14/2024 11:54:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.110.84.134
11/14/2024 11:54:51 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134
11/14/2024 11:54:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134
11/14/2024 11:54:55 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 11:54:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 11:54:57 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 11:54:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 11:55:32 AM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134
11/14/2024 11:55:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134
11/14/2024 11:55:34 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 83.110.84.134
11/14/2024 11:55:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 11:55:46 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 fOtherParameters: category:VMM-VISA MEDICAL SERVICE|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.134
11/14/2024 11:55:47 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:02:15\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:03:32\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:17:41\",\"MaxFFTime\":\"00:08:31\",\"AvgFFTime\":\"00:03:32\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:11:16\",\"MaxWaitingTime\":\"00:07:38\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5 / 6 (83.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:02:15 | SLA: 66.67%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:32 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":3.54,\"AverageWaitingTimePerCategory\":2.25,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.134
11/14/2024 11:55:51 AM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 83.110.84.134
11/14/2024 11:55:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 11:55:53 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 fOtherParameters: category:VMM-VISA MEDICAL SERVICE|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.134
11/14/2024 11:55:54 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:02:15\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:03:32\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:17:41\",\"MaxFFTime\":\"00:08:31\",\"AvgFFTime\":\"00:03:32\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:11:16\",\"MaxWaitingTime\":\"00:07:38\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5 / 6 (83.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:02:15 | SLA: 66.67%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:32 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":3.54,\"AverageWaitingTimePerCategory\":2.25,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.134
11/14/2024 11:55:59 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 38-R | Client IP: 83.110.84.134
11/14/2024 11:56:00 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"Aisha.omer\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:31:01\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"C5\",\"TicketServed\":2,\"AvgServiceTime\":\"00:05:02\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"03:05:04\",\"ServingPercentage\":5.44,\"BackendPercentage\":0.00,\"IdlePercentage\":94.56,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"claire.maghmil\",\"TicketServed\":5,\"AvgServiceTime\":\"00:03:32\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"02:58:39\",\"ServingPercentage\":9.90,\"BackendPercentage\":0.00,\"IdlePercentage\":90.10,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"Ibtihal.Abdalla\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"nadia.abuhasnah\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"nowran.mohamed\",\"TicketServed\":3,\"AvgServiceTime\":\"00:19:21\",\"SLA\":66.67,\"DaysWorked\":1,\"LoggedTime\":\"02:00:47\",\"ServingPercentage\":48.09,\"BackendPercentage\":0.00,\"IdlePercentage\":51.91,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"shaiksultan\",\"TicketServed\":4,\"AvgServiceTime\":\"00:27:59\",\"SLA\":75.00,\"DaysWorked\":1,\"LoggedTime\":\"02:42:51\",\"ServingPercentage\":68.73,\"BackendPercentage\":0.00,\"IdlePercentage\":31.27,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"OperatorName\":\"sherin.george\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"nowran.mohamed\",\"C5\",\"claire.maghmil\",\"C4\",\"sherin.george\",\"nadia.abuhasnah\",\"Ibtihal.Abdalla\",\"Aisha.omer\",\"shaiksultan\"],\"TicketServed\":[0,3,2,5,0,0,0,0,0,4],\"SLA\":[0.00,66.67,100.00,100.00,0.00,0.00,0.00,0.00,0.00,75.00],\"ServingPercentage\":[0.00,48.09,5.44,9.90,0.00,0.00,0.00,0.00,0.00,68.73],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,51.91,94.56,90.10,0.00,0.00,0.00,0.00,100.00,31.27],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.134
11/14/2024 11:56:07 AM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 fOtherParameters: operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 38-R | Client IP: 83.110.84.134
11/14/2024 11:56:07 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"Aisha.omer\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"Aisha.omer\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"CASHIER\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"TECHNICAL ASSISTANCE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C2\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C2\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":3,\"TicketsServedPercent\":21.43,\"AvgServiceTime\":\"00:19:21\",\"SLAService\":66.67,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"claire.maghmil\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"claire.maghmil\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"claire.maghmil\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":5,\"TicketsServedPercent\":35.71,\"AvgServiceTime\":\"00:03:32\",\"SLAService\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"CASH\",\"TicketsServed\":1,\"TicketsServedPercent\":7.14,\"AvgServiceTime\":\"00:08:19\",\"SLAService\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"CASHIER\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"CHEQUE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"CREDIT CARD\",\"TicketsServed\":1,\"TicketsServedPercent\":7.14,\"AvgServiceTime\":\"00:01:45\",\"SLAService\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"NOT APPLICABLE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"WIRE TRANSFER\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"jawahir.alshamsi\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"jawahir.alshamsi\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"mohammed.latheef\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"mohammed.latheef\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"mohammed.latheef\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"nadia.abuhasnah\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"nadia.abuhasnah\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"nadia.abuhasnah\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"shaiksultan\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"shaiksultan\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":4,\"TicketsServedPercent\":28.57,\"AvgServiceTime\":\"00:27:59\",\"SLAService\":75.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"14 / 16 ( 87.50% )\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:14:07\"},{\"colName\":\"SLA Service\",\"colValue\":\"85.71%\"}]","graphName":"rpt-tellers-category-detail-component","graphData":"[{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"Aisha.omer\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"Aisha.omer\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"CASHIER\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"TECHNICAL ASSISTANCE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C1\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C2\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"C2\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":3,\"TicketsServedPercent\":21.43,\"AvgServiceTime\":\"0.32\",\"SLAService\":\"66.67\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"claire.maghmil\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"claire.maghmil\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"claire.maghmil\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":5,\"TicketsServedPercent\":35.71,\"AvgServiceTime\":\"0.06\",\"SLAService\":\"100.00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"CASH\",\"TicketsServed\":1,\"TicketsServedPercent\":7.14,\"AvgServiceTime\":\"0.14\",\"SLAService\":\"100.00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"CASHIER\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"CHEQUE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"CREDIT CARD\",\"TicketsServed\":1,\"TicketsServedPercent\":7.14,\"AvgServiceTime\":\"0.03\",\"SLAService\":\"100.00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"NOT APPLICABLE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"habib.abro\",\"Category\":\"WIRE TRANSFER\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"jawahir.alshamsi\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"jawahir.alshamsi\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"mohammed.latheef\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"mohammed.latheef\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"mohammed.latheef\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"nadia.abuhasnah\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"nadia.abuhasnah\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"nadia.abuhasnah\",\"Category\":\"VISA MEDICAL SERVICE\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"shaiksultan\",\"Category\":\"CUSTOMER SERVICES\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Dubai Healthcare City\",\"Teller\":\"shaiksultan\",\"Category\":\"REG AND LICENSING\",\"TicketsServed\":4,\"TicketsServedPercent\":28.57,\"AvgServiceTime\":\"0.47\",\"SLAService\":\"75.00\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.134
11/14/2024 11:57:47 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
11/14/2024 11:57:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
11/14/2024 11:57:48 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
11/14/2024 11:57:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 11:57:50 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
11/14/2024 11:57:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 11:57:52 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 11:57:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 11:57:53 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
11/14/2024 11:57:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 11:57:53 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 11:57:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 11:57:59 AM | Request Received getDashboardData=> fid: 73|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 11:57:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 11:58:00 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 11:58:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 11:58:47 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 11:58:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 11:59:47 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 11:59:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:00:48 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:00:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:01:47 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:01:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:02:47 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:02:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:03:47 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:03:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:04:39 PM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 fOtherParameters: category:VMM-VISA MEDICAL SERVICE|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.134
11/14/2024 12:04:39 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:01:56\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":83.33,\"AvgServiceTime\":\"00:03:45\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:22:31\",\"MaxFFTime\":\"00:08:31\",\"AvgFFTime\":\"00:03:45\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:11:40\",\"MaxWaitingTime\":\"00:07:38\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6 / 6 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:56 | SLA: 83.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:45 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"VISA MEDICAL SERVICE\",\"AverageServiceTimePerCategory\":3.75,\"AverageWaitingTimePerCategory\":1.94,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.134
11/14/2024 12:04:55 PM | Request Received getReportData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 fOtherParameters: category:VMM-VISA MEDICAL SERVICE|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 38-R | Client IP: 83.110.84.134
11/14/2024 12:05:18 PM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transact\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transac\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transac\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"ProcessingTimeTransactions\",\"colText\":\"Processing Time Transactions\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eVISA MEDICAL SERVICE\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:01:56\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e83.33\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e5\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:03:45\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e6\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e6\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"MaxProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"AvgProcessingTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"PercentageProcessingTime\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTimeTransactions\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Cancel\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Issuance\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Access Card Renewal\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Atst Emplymnt Cntrct\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"00:01:26\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"1\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"16.67\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Case Inquiry\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Complaints\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID FollowUp\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Inquiry\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;EmiratesID Renewal\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Employment Cert Req\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Cancelation\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Correction \",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Issuance\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Est Card Renewal\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Gen Medical Services\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;General Inquiry\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Handover of Passport\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Cancelation\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Issuance\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;ID Card Renewal\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Cancelation\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Issuance\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PO Box Renewal\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Salary Cert Req\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Suggestions\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa App FollowUp\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Inquiry\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"00:02:22\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"2\",\"PercentageServedTickets\":\"33.33\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Masaar Support\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visa Renewal\",\"AvgWaitTime\":\"00:01:56\",\"WaitingSLAPercentage\":\"83.33\",\"WaitingSLACount\":\"5\",\"AvgServiceTime\":\"00:05:27\",\"ServiceSLAPercentage\":\"66.67\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"50.00\",\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"ProcessingTimeTransactions\":\"0\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 83.110.84.134
11/14/2024 12:05:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:05:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:06:37 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:06:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:07:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:07:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:07:48 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:07:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:08:11 PM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
11/14/2024 12:08:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 12:08:11 PM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
11/14/2024 12:08:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 12:08:12 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
11/14/2024 12:08:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
11/14/2024 12:08:12 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 12:08:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:08:14 PM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
11/14/2024 12:08:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 12:08:17 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:08:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:08:24 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:08:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:08:24 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:08:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:09:10 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:09:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:09:50 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
11/14/2024 12:09:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
11/14/2024 12:09:51 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
11/14/2024 12:09:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 12:09:51 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
11/14/2024 12:09:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 12:09:52 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 12:09:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:09:52 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 12:09:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:10:11 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:10:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:10:51 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 12:10:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:11:11 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:11:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:11:52 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 12:11:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:12:26 PM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
11/14/2024 12:12:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 12:12:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:12:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:12:35 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:12:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:12:52 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:12:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:13:24 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:13:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:13:48 PM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
11/14/2024 12:13:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 12:13:49 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 12:13:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:14:11 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 12:14:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:14:34 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:14:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:15:11 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 12:15:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:15:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:15:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:16:11 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 12:16:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:16:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:16:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:17:35 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 12:17:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:17:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:17:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:18:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 12:18:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:18:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:18:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:19:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 12:19:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:19:37 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:19:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:20:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 12:20:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:20:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:20:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:21:13 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 12:21:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:21:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:21:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:22:10 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 12:22:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:22:23 PM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
11/14/2024 12:22:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 12:22:24 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:22:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:22:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:22:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:23:37 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:23:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:24:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:24:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:25:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:25:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:26:37 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:26:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:27:33 PM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134
11/14/2024 12:27:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134
11/14/2024 12:27:34 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:27:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:27:34 PM | Request Received getDashboardList=> userId: 133, languageCode:En | Client IP: 83.110.84.134
11/14/2024 12:27:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":103,"UserId":133,"DashboardName":"New_Dashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1660714556017)\/","DashboardCreatedTime":"\/Date(1660714556017)\/"}] | Client IP: 83.110.84.134
11/14/2024 12:27:35 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 83.110.84.134
11/14/2024 12:27:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 83.110.84.134
11/14/2024 12:27:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:27:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:27:38 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:27:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:28:35 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:28:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:28:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:28:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:29:36 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:29:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:29:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:29:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:30:35 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:30:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:30:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:30:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:31:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:31:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:32:18 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:32:18 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:32:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:32:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:33:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:33:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:33:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:33:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:34:17 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:34:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:34:37 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:34:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:35:17 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:35:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:35:37 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:35:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:36:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:36:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:36:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:36:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:37:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:37:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:37:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:37:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:38:17 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:38:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:38:35 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:38:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:39:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:39:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:39:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:39:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:40:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:40:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:40:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:40:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:41:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:41:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:41:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:41:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:42:17 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:42:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:42:37 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:42:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:43:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:43:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:43:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:43:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:43:52 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 12:43:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 12:56:19 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:56:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:56:34 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:56:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:58:15 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:58:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 12:59:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 12:59:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:00:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:00:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:01:15 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:01:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:02:14 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:02:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:03:15 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:03:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:04:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:04:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:05:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:05:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:06:17 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:06:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:07:17 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:07:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:08:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:08:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:09:15 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:09:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:10:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:10:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:11:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:11:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:12:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:12:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:13:17 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:13:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:14:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:14:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:15:14 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:15:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:16:14 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:16:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:17:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:17:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:18:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:18:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:19:17 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:19:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:20:14 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:20:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:21:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:21:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:22:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:22:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:23:17 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:23:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:24:17 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:24:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:25:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:25:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:26:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:26:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 1:27:16 PM | Request Received getDashboardData=> fid: 96| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 83.110.84.134
11/14/2024 1:27:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 83.110.84.134
11/14/2024 2:09:28 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118
11/14/2024 2:09:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118
11/14/2024 2:09:29 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118
11/14/2024 2:09:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118
11/14/2024 2:09:33 PM | Request Received onLoginClick=> userName: soliman1346 | Client IP: 5.195.105.118
11/14/2024 2:09:33 PM | Response Sent => {"Result":"0","UserID":"172","UserRoleID":"12","UserLevelID":"73-B","UserName":"soliman1346","Password":"b43qc7O5Nxy1F7ukeNzWwg==","tokenKey":"MO3QVAZTI7"} | Client IP: 5.195.105.118
11/14/2024 2:09:33 PM | Request Received getUserModuleRights=> branchId:0userId: 172 | Client IP: 5.195.105.118
11/14/2024 2:09:34 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118
11/14/2024 2:09:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118
11/14/2024 2:09:34 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118
11/14/2024 2:09:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 2:09:35 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118
11/14/2024 2:09:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 2:09:36 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 2:09:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:09:41 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118
11/14/2024 2:09:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 2:09:42 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:09:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:10:34 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:10:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:11:35 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:11:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:12:35 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:12:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:14:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:14:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:15:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:15:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:16:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:16:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:17:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:17:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:18:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:18:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:19:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:19:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:20:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:20:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:21:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:21:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:22:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:22:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:23:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:23:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:24:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:24:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:25:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:25:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:26:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:26:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:27:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:27:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:28:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:28:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:29:29 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:29:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:30:29 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:30:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:31:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:31:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:32:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:32:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:33:29 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:33:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:34:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:34:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:35:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:35:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:36:29 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:36:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:37:29 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:37:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:38:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:38:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:39:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:39:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:40:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:40:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:41:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:41:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:42:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:42:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:43:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:43:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:44:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:44:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:45:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:45:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:46:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:46:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:47:29 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:47:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:48:29 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:48:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:49:29 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:49:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:50:29 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:50:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:51:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:51:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:52:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:52:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:53:29 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:53:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:54:29 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:54:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:55:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:55:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:56:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:56:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:57:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:57:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:58:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:58:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:59:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:59:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 2:59:48 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 2:59:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:06:08 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118
11/14/2024 9:06:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118
11/14/2024 9:06:10 PM | Request Received onLoginClick=> userName: soliman1346 | Client IP: 5.195.105.118
11/14/2024 9:06:10 PM | Response Sent => {"Result":"0","UserID":"172","UserRoleID":"12","UserLevelID":"73-B","UserName":"soliman1346","Password":"b43qc7O5Nxy1F7ukeNzWwg==","tokenKey":"BC06JETYGW"} | Client IP: 5.195.105.118
11/14/2024 9:06:10 PM | Request Received getUserModuleRights=> branchId:0userId: 172 | Client IP: 5.195.105.118
11/14/2024 9:06:11 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118
11/14/2024 9:06:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118
11/14/2024 9:06:11 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 9:06:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:06:12 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118
11/14/2024 9:06:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 9:06:12 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118
11/14/2024 9:06:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 9:06:13 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
11/14/2024 9:06:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:06:14 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118
11/14/2024 9:06:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
11/14/2024 9:06:14 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:06:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:07:13 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:07:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:08:13 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:08:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:09:13 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:09:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:10:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:10:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:11:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:11:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:12:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:12:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:13:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:13:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:14:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:14:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:15:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:15:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:16:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:16:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:17:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:17:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:18:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:18:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:19:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:19:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:20:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:20:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:21:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:21:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:22:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:22:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:23:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:23:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:24:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:24:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:25:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:25:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:26:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:26:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:27:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:27:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:28:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:28:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:29:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:29:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:30:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:30:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:31:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:31:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:32:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:32:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:33:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:33:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:34:29 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:34:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:35:29 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:35:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:36:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:36:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:37:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:37:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:38:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:38:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:39:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:39:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:40:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:40:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:41:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:41:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:42:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:42:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:43:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:43:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:44:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:44:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:45:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:45:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:46:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:46:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:47:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:47:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:48:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:48:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:49:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:49:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:50:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:50:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:51:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:51:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:52:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:52:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:53:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:53:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:54:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:54:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:55:31 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:55:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
11/14/2024 9:56:30 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-11-14 fto: 2024-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
11/14/2024 9:56:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118