10/18/2024 6:58:07 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
10/18/2024 6:58:07 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 6:58:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 6:58:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
10/18/2024 6:58:08 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 6:58:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 6:58:09 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
10/18/2024 6:58:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
10/18/2024 6:58:10 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 6:58:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 6:58:11 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
10/18/2024 6:58:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
10/18/2024 6:59:24 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
10/18/2024 6:59:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
10/18/2024 6:59:25 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 6:59:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 6:59:25 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 6:59:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 6:59:25 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
10/18/2024 6:59:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
10/18/2024 6:59:26 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 6:59:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 6:59:27 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
10/18/2024 6:59:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
10/18/2024 7:12:09 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
10/18/2024 7:12:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
10/18/2024 7:12:09 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 7:12:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 7:12:11 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
10/18/2024 7:12:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
10/18/2024 7:12:12 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
10/18/2024 7:12:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
10/18/2024 7:12:12 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 7:12:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 7:12:13 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 7:12:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 7:12:13 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
10/18/2024 7:12:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
10/18/2024 7:19:25 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
10/18/2024 7:19:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
10/18/2024 7:19:25 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 7:19:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 7:19:25 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 7:19:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 7:19:26 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
10/18/2024 7:19:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
10/18/2024 7:19:27 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
10/18/2024 7:19:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
10/18/2024 7:19:28 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 7:19:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 7:19:28 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
10/18/2024 7:19:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
10/18/2024 7:22:21 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 7:22:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 7:22:21 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
10/18/2024 7:22:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
10/18/2024 7:22:21 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 7:22:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 7:22:23 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
10/18/2024 7:22:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
10/18/2024 7:22:49 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 7:22:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 7:22:49 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 5.195.105.118
10/18/2024 7:22:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
10/18/2024 7:22:56 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 7:22:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 7:22:56 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
10/18/2024 7:22:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
10/18/2024 7:23:02 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 7:23:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 7:23:02 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
10/18/2024 7:23:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
10/18/2024 7:57:38 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
10/18/2024 7:57:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
10/18/2024 7:57:38 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 7:57:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 7:57:38 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
10/18/2024 7:57:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
10/18/2024 7:57:38 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 7:57:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 7:57:39 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
10/18/2024 7:57:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
10/18/2024 7:57:41 AM | Request Received getDashboardList=> userId: 174, languageCode:En | Client IP: 5.195.105.118
10/18/2024 7:57:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
10/18/2024 7:57:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
10/18/2024 7:57:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
10/18/2024 10:50:39 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 217.165.139.30
10/18/2024 10:50:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 217.165.139.30
10/18/2024 10:50:39 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 217.165.139.30
10/18/2024 10:50:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"}] | Client IP: 217.165.139.30
10/18/2024 10:50:41 AM | Request Received getDashboardList=> userId: 118, languageCode:En | Client IP: 217.165.139.30
10/18/2024 10:50:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":104,"UserId":118,"DashboardName":"Catt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1662550370470)\/","DashboardCreatedTime":"\/Date(1662550370470)\/"},{"DashboardID":75,"UserId":118,"DashboardName":"tellers","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639404085090)\/","DashboardCreatedTime":"\/Date(1639404085090)\/"},{"DashboardID":154,"UserId":118,"DashboardName":"Oneic","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724135734650)\/","DashboardCreatedTime":"\/Date(1724135734650)\/"},{"DashboardID":156,"UserId":118,"DashboardName":"OmanDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727858828397)\/","DashboardCreatedTime":"\/Date(1727858828397)\/"},{"DashboardID":158,"UserId":118,"DashboardName":"sudatel","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1728634552650)\/","DashboardCreatedTime":"\/Date(1728634552650)\/"},{"DashboardID":117,"UserId":118,"DashboardName":"Graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926030107)\/","DashboardCreatedTime":"\/Date(1663926030107)\/"},{"DashboardID":99,"UserId":118,"DashboardName":"SKYCARGO","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1658903390037)\/","DashboardCreatedTime":"\/Date(1658903390037)\/"},{"DashboardID":77,"UserId":118,"DashboardName":"edec","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1640056964440)\/","DashboardCreatedTime":"\/Date(1640056964440)\/"},{"DashboardID":79,"UserId":118,"DashboardName":"Du","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1642736207703)\/","DashboardCreatedTime":"\/Date(1642736207703)\/"},{"DashboardID":83,"UserId":118,"DashboardName":"LMRADashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256099907)\/","DashboardCreatedTime":"\/Date(1643256099907)\/"},{"DashboardID":87,"UserId":118,"DashboardName":"Demofeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644052687490)\/","DashboardCreatedTime":"\/Date(1644052687490)\/"},{"DashboardID":93,"UserId":118,"DashboardName":"heatmap","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211717103)\/","DashboardCreatedTime":"\/Date(1646211717103)\/"},{"DashboardID":94,"UserId":118,"DashboardName":"branch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211829410)\/","DashboardCreatedTime":"\/Date(1646211829410)\/"},{"DashboardID":96,"UserId":118,"DashboardName":"Check","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1652331901880)\/","DashboardCreatedTime":"\/Date(1652331901880)\/"},{"DashboardID":135,"UserId":118,"DashboardName":"Addc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1690191557510)\/","DashboardCreatedTime":"\/Date(1690191557510)\/"},{"DashboardID":102,"UserId":118,"DashboardName":"MAF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1659604861793)\/","DashboardCreatedTime":"\/Date(1659604861793)\/"},{"DashboardID":114,"UserId":118,"DashboardName":"dustore","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663228228720)\/","DashboardCreatedTime":"\/Date(1663228228720)\/"},{"DashboardID":118,"UserId":118,"DashboardName":"Duu","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663926382957)\/","DashboardCreatedTime":"\/Date(1663926382957)\/"},{"DashboardID":120,"UserId":118,"DashboardName":"MTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089758560)\/","DashboardCreatedTime":"\/Date(1668089758560)\/"},{"DashboardID":121,"UserId":118,"DashboardName":"MTC1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668089849123)\/","DashboardCreatedTime":"\/Date(1668089849123)\/"},{"DashboardID":122,"UserId":118,"DashboardName":"EXCEPTIONMTC","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1668090724247)\/","DashboardCreatedTime":"\/Date(1668090724247)\/"},{"DashboardID":123,"UserId":118,"DashboardName":"FeedbackJijo","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1669097740600)\/","DashboardCreatedTime":"\/Date(1669097740600)\/"},{"DashboardID":131,"UserId":118,"DashboardName":"Emicoool","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681197935280)\/","DashboardCreatedTime":"\/Date(1681197935280)\/"},{"DashboardID":132,"UserId":118,"DashboardName":"AUS","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1684744884627)\/","DashboardCreatedTime":"\/Date(1684744884627)\/"},{"DashboardID":155,"UserId":118,"DashboardName":"Oniec_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1724136005830)\/","DashboardCreatedTime":"\/Date(1724136005830)\/"},{"DashboardID":157,"UserId":118,"DashboardName":"HBTF","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1727956980180)\/","DashboardCreatedTime":"\/Date(1727956980180)\/"},{"DashboardID":140,"UserId":118,"DashboardName":"TestDham","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1695368639673)\/","DashboardCreatedTime":"\/Date(1695368639673)\/"},{"DashboardID":149,"UserId":118,"DashboardName":"AlainDB","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1718864399710)\/","DashboardCreatedTime":"\/Date(1718864399710)\/"}] | Client IP: 217.165.139.30
10/18/2024 10:50:46 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 10:50:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 10:51:41 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 10:51:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 10:52:41 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 10:52:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 10:53:42 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 10:53:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 10:54:41 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 10:54:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 10:56:32 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 10:56:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 10:57:36 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 10:57:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 10:58:36 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 10:58:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 10:59:36 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 10:59:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 11:00:36 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 11:00:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 11:01:38 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 11:01:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 11:02:38 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 11:02:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 11:03:38 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 11:03:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 11:04:37 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 11:04:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 11:05:36 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 11:05:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 11:06:36 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 11:06:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 11:07:36 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 11:07:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 11:08:36 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 11:08:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 11:09:37 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 11:09:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 11:10:36 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 11:10:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 11:11:36 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 11:11:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 11:12:38 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 11:12:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 11:13:36 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 11:13:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 11:14:37 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 11:14:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 11:15:37 AM | Request Received getDashboardData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 217.165.139.30
10/18/2024 11:15:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 217.165.139.30
10/18/2024 11:15:41 AM | Request Received getReportData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 fOtherParameters: category:AP1-Appointment|APT-Appointment|ARC-Archiving|AS6-Accessories|ATB-Arabic Training Auto|ATB-Arb Training Auto|ATC-LMV Automatic Course|ATM-Arabic Training Manu|ATM-Arb Training Manual|AUD-Audit|BCA-Bah Chm Attestation|BCI-Bah Chm Inquiries|BCO-Bah Chm Others|BCO-BLOOD COLLECTION|BOC-BOOK CONCRETE|BP2-Body and Paint|BPS-BUILDING PERMIT SERV|BRC-Customer Service|CAA-CASHIER|CAA-Construction Project|CAS-Calculating Fees for|CAS-Cashier|CAS-Corporate|CHH-CASH|CHL-Bahrain Chamber|CHQ-CHEQUES|CIT-Ministry Comm Ind Tr|CLR-Attestation Clear|CLR-Clearance|CLR-Clerance|CMS-CEMEXGO SUPPORT|CO3-Companies|COC-Corporate Clearance|COM-Common Facility|COM-COMPLAINT|CON-Classification Coeff|COS-LMV Coorporate Taxi |COV-Other Vaccine|CPS-Cash Payment Service|CQQ-CHEQUE|CRO-CRO SERVICE|CRR-Corporate Services|CRR-CREDIT CARD|CRS-CR Services |CSE-CASHIER|CSE-Control Services|CSE-CUSTOMER SERVICE|CSS-CUSTOMER SERVICES|CUS-Customer Service|DDR-Desert Driving|DDR-Dessert Course|DEL-DELIVER INVOICE|DFF-DHABI FASTTRACK|DGA-Deposit Assistance|DGS-DIRECTOR GENERAL SER|DIC-DonIssue Credit|DIR-Disconnection  Reco|DNN-DHABI NORMAL|DNO-DRAINAGE NOC|DOC-DOCTOR|DOC-ERDOC|DRL-Teller Service|DRR-DHABI RFS|DTC-Dubai Trade CSE Secu|EBK-EVALUATION BOOKING|EBK-REFRESHMENT|ECA-Cash Airwaybill|ECC-Emiarates Dnata Staf|EDC-Document Collection|EDO-Delivery Order|EDS-Discrepancies|EFG-EXP FASTTRACK GEN|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|ELD-Elderly People|EM4-Express Maintenance|EMA-Emirates Auctions|EMP-Emirates Post|EMP-Emirates Priority|ENG-EXP NORMAL GEN|ENP-Engineering Permits|ENS-EXP NORMAL SPECIAL|ENT-Eng Training Auto|ENT-English Training Aut|ENV-Environment Control|ENV-EXP NORMAL VIP|EPA-EDI Parking Assess|EPA-EDI Parking Test|ERC-Ready For Carriage|ESA-Complaint|ESF-Inquiring|ESO-Storage Other Charge|ESR-Request|ETM-Eng Training Manual|ETM-English Training Man|ETY-EYE TEST|EVT-Evaluation Test|EXR-Exchange n Refunds|EXR-Issue Compliance Cer|EXR-M Financial Payment|EYE-Eye Test|FEC-Fees Calculation|FFP-F Financial Payments|FHG-F HHG|FID-FINANCE DEPARTMENT|FLO-File Opening|FLR-File Renewal|FML-Female|FOC-Follow Cases|FOD-Food Control|FRC-Friday Class|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|FTB-TRAINING BOOKING|FVP-F Visitors Purchase|FWC-LMV Friday Weekend|FWT-Followup Transaction|GCA-General Cargo|GDD-Graduation Documents|GEN-GENERAL INQUIRIES|GR5-General Repair|HBN-Heavy Light Bus|HEB-Heavy Bus|HET-Heavy Truck|HRD-HUMAN RESOURCE DPT|HTN-Heavy Truck|IBA-Inquiry Bill Amend|IDL-Intl Driving License|IFF-IMP FASTTRACK|ILC-International Licens|IMM-Immigration|IMM-Request for Receipt|INN-IMP NORMAL|INR-Insurance Refund|INV-Invoice 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Service|NDD-Urgent Rental|NEE-Electronic Archive|NEE-Execution Settlement|NEE-Senior Lease|NFF-Bailiff|NFF-Food Stuff Permit|NFF-NORTH FEMALE BOOKING|NFF-Senior Rental|NFO-New File Opening|NGG- CREMATION|NGI-NEW GENERAL INQUIRY|NHH-Notary Services |NHH-POD Lease|NHH-RDR DEPOSIT REC CHEQ|NIC-Night Class|NII-Cashier|NII-Inquires|NII-POD Rental|NJJ-ROL NORMAL|NJJ-Suburb Parkng Srvces|NKK-Clearance Rectificat|NKK-Ratification Lease|NKK-Vehicle Permission|NLL-Environmental Permit|NLL-Owner|NLL-Rental Contract|NMM-Cremations|NMM-ROL URGENT SERVICES|NNN-Permissions|NNN-Rental deposit|NOB-normal bank|NOO-normal others|NOO-ROL UAE HANDICAPPED|NOO-Vehicle Inspection|NOP-New Other Payment|NPP-TASHEEL|NPP-Violation Payments|NQQ-Corp Parking Reserv|NQQ-EXECUTN SEC HANDICAP|NRR-Clemency Requests|NRR-Lease Contract Attes|NRR-REGISTRATION BLDG 3|NSA-New Applicant|NSA-New Other Student|NSS-PUBLIC PARKING SERVI|NSS-Rental Dispute Execu|NTF-normal trucks fines|NTL-normal truck license|NTP-New Tuition Payment|NTT-Agriculture and Park|NTT-RDR HANDICAP|NTT-TEST BLDG 3|NUU-Top Up E Gate|NVV-NORTH VIP|NVV-Violation Photo|NWW-Agriculture Services|NXX-Pest Control Permt|NYE-NORTH EYE TEST|NYY-Sewage Network|NZZ-Sewage Withdrawl  |OAD-OUTDOOR ADVERTISING|OCA-OUTDOOR COMM ADS|OCC-Alarm Systems|OCC-Online Click n Col|OCC-Other Services|ONC-OUTDOOR NON COMM ADS|OPH-Open House|OPS-Oman Police Services|OTH-Other Service |OTH-OTHER VAC REG|OTH-Others Registration|OVA-OUTDOOR VEHICLE ADS|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-MAKE PAYMENT|PAY-Payment|PAY-Payments|PBB-P Garbage Bags Sale|PCC-P CITY CLENNESS|PCG-PCR REG|PCR-PCR Test|PDD-P Sewage Network|PDL-POD Lab|PDP-POD Pharmacy|PDW-P Dewatering Service|PEE-P Electronic Archive|PEN-PAYMENTS ENQUIRY|PET-Pre Evaluation Test|PFF-P Food Stuff Prmisn|PFI-P Financial Payments|PFR-PFIZER REG|PFV-PFizer Vaccine|PHA-Pharmacy|PHG-S HHG|PHH-P Notary Pblic Servc|PII-P Cashier|PJJ-P Publc Parkng Servc|PKK-P Vehicles Permissio|PLL-P Envrnmental Permit|PMM-P Cremation|PNN-P Permissions|PNS-Private Notary Ser|POO-P Vehicle Inspection|PPP-P VIOLATIONS PAYMENT|PQQ-P Corprte Prkng Resv|PRK-Public Parking|PRO-Premium CRO Services|PRO-Process|PRR-P CLEMENCY REQUEST|PRS-Printing Service |PRT-Pre Evaluation Test|PTB-PREPARE FOR EXAM|PUP-CORPORATE COMMUNICAT|PUS-Public Services|PUU-P Top Up EGate|PVP-P Visitors Purchase|PVV-P Violation Photo|PWW-P Agriculture Servic|PXX-P Pest Control PermT|PYY-P Sewage withdrwal|PZZ-P Pest CERTIFICATE|Q05-U19723|Q05-U20015|Q05-U20942|Q06-U20378|Q06-U20534|Q06-U20674|Q07-U20329|Q07-U20668|Q07-U20768|Q08-U20425|Q08-U20629|Q08-U20769|Q09-U19817|Q09-U20534|Q09-U20771|Q09-U90061|Q10-U18891|Q10-U19728|Q10-U20386|Q10-U20390|Q10-U20574|Q10-U20633|Q10-U20772|Q11-U18894|Q11-U19726|Q11-U20378|Q11-U20437|Q11-U20646|Q11-U20774|Q11-U90083|Q12-U16940|Q12-U18570|Q12-U19619|Q12-U20329|Q12-U20452|Q12-U20647|Q12-U20779|Q13-U18883|Q13-U19723|Q13-U20260|Q13-U20381|Q13-U20452|Q13-U20781|Q13-U90010|Q14-Triage|Q14-U18894|Q14-U19283|Q14-U20425|Q14-U20538|Q14-U20825|Q15-U18880|Q15-U19657|Q15-U19816|Q15-U20381|Q15-U20834|Q15-U90039|Q16-U15619|Q16-U17233|Q16-U19373|Q16-U19724|Q16-U20377|Q16-U20835|Q17-Laboratory|Q17-U16860|Q17-U19816|Q17-U20842|Q17-U90011|Q18-U17353|Q18-U18799|Q18-U19973|Q18-U20625|Q18-U20852|Q19-U19196|Q19-U19620|Q19-U19754|Q19-U19888|Q19-U20948|Q20-U16943|Q20-U17353|Q20-U18942|Q20-U19887|Q20-U20958|Q21-U18570|Q21-U18881|Q21-U19817|Q21-U20431|Q21-U21010|Q22-U18737|Q22-U19955|Q22-U20391|Q22-U21035|Q23-U18616|Q23-U18867|Q23-U19373|Q23-U20463|Q23-U20943|Q24-U15607|Q24-U19968|Q24-U20469|Q24-U90008|Q25-U18866|Q25-U19283|Q25-U19978|Q25-U20323|Q26-U17353|Q26-U18691|Q26-U19638|Q26-U20121|Q26-U20479|Q27-U19967|Q27-U19977|Q27-U20452|Q27-U90100|Q27-U90120|Q28-U17233|Q28-U19381|Q28-U20328|Q28-U90070|Q29-U17418|Q29-U19367|Q29-U20015|Q29-U20327|Q30-U16335|Q30-U16938|Q30-U19800|Q30-U20367|Q31-U18883|Q31-U19727|Q31-U20387|Q31-U20473|Q32-U17007|Q32-U20197|Q32-U20440|Q32-U90008|Q33-U15619|Q33-U20198|Q33-U90028|Q34-U16333|Q34-U19659|Q34-U20368|Q35-U20322|Q35-U90046|Q36-U20530|Q37-U19373|Q37-U20560|Q38-U17089|Q38-U90011|Q39-U17353|Q39-U90007|Q40-U17436|Q40-U20480|Q41-U19373|Q41-U20189|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 217.165.139.30
10/18/2024 11:15:41 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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10/18/2024 11:15:49 AM | Request Received getReportData=> fid: 121|36|103|129|38|118|102|141|131|108|130|136|117|123|126|44|46|28|30|32|29|128|31|37|34|47|35|49|48|50|69|61|96|144|68|84|62|127|67|73|74|115|138|92|82|52|95|97|100|104|143|142|81|114|109| ftype:  ffrom: 2024-09-24 fto: 2024-09-26 fOtherParameters: category:AS6-Accessories|NTT-Agriculture and Park|NWW-Agriculture Services|OCC-Alarm Systems|AP1-Appointment|APT-Appointment|ATB-Arabic Training Auto|ATM-Arabic Training Manu|NAA-ARAMEX|ATB-Arb Training Auto|ATM-Arb Training Manual|NAA-Archive Dept Servc|ARC-Archiving|CLR-Attestation Clear|AUD-Audit|BCA-Bah Chm Attestation|BCI-Bah Chm Inquiries|BCO-Bah Chm Others|CHL-Bahrain Chamber|NFF-Bailiff|BCO-BLOOD COLLECTION|BP2-Body and Paint|BOC-BOOK CONCRETE|BPS-BUILDING PERMIT SERV|CAS-Calculating Fees for|CHH-CASH|ECA-Cash Airwaybill|CPS-Cash Payment Service|CAA-CASHIER|CAS-Cashier|CSE-CASHIER|NII-Cashier|CMS-CEMEXGO SUPPORT|CQQ-CHEQUE|MAT-Cheque or Cash Pick |CHQ-CHEQUES|NCC-City 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Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|HRD-HUMAN RESOURCE DPT|IMM-Immigration|ISS-Immigration Service|IFF-IMP FASTTRACK|INN-IMP NORMAL|NII-Inquires|ESF-Inquiring|IBA-Inquiry Bill Amend|INR-Insurance Refund|ILC-International Licens|IDL-Intl Driving License|INV-Invoice Issuing|EXR-Issue Compliance Cer|LAB-Laboratory|Q17-Laboratory|NRR-Lease Contract Attes|LET-Letters n Transcript|LIC-License Issue|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|LPR-LP Renewal|EXR-M Financial Payment|MAS-Maintenance Services|PAY-MAKE PAYMENT|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|MSS-Manpower Service|MAL-Manual All|MED-Medical Fitness|MED-Medical Insurance|CIT-Ministry Comm Ind Tr|MOC-Mock Test|MOT-Mock Test|MFA-MOFA Attestation|MOL-MOL Service |MAT-Money and Taxes|MRA-MOT Regular|MOB-Motorbike|MCO-MUN COUNCIL DISPUTE |MCL-MUN COUNCIL LAND APP|MPL-MUN PROPERTY LEASE|MUM-Muscat Municipality |NSA-New Applicant|NBC-NEW BOOK CONCRETE|NFO-New File Opening|NGI-NEW GENERAL INQUIRY|NOP-New Other Payment|NSA-New Other Student|NTP-New Tuition Payment|NIC-Night Class|NOB-normal bank|NOO-normal others|NTL-normal truck license|NTF-normal trucks fines|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|NAA-NOT APPLICABLE|NHH-Notary Services |OPS-Oman Police Services|OCC-Online Click n Col|OPH-Open House|OTH-Other Service |OCC-Other Services|OTH-OTHER VAC REG|COV-Other Vaccine|OTH-Others Registration|OAD-OUTDOOR ADVERTISING|OCA-OUTDOOR COMM ADS|ONC-OUTDOOR NON COMM ADS|OVA-OUTDOOR VEHICLE ADS|NLL-Owner|PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFI-P Financial Payments|PFF-P Food Stuff Prmisn|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|PVP-P Visitors Purchase|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PAY-Payments|PEN-PAYMENTS ENQUIRY|PCG-PCR REG|PCR-PCR Test|NNN-Permissions|NAZ-Pest Control Certifi|NXX-Pest Control Permt|PFR-PFIZER REG|PFV-PFizer Vaccine|PHA-Pharmacy|PDL-POD Lab|NHH-POD Lease|PDP-POD Pharmacy|NII-POD Rental|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|PRO-Premium CRO Services|PTB-PREPARE FOR EXAM|PRS-Printing Service |PNS-Private Notary Ser|PRO-Process|PRK-Public Parking|NSS-PUBLIC PARKING SERVI|PUS-Public Services|NKK-Ratification Lease|NHH-RDR DEPOSIT REC CHEQ|NTT-RDR HANDICAP|ERC-Ready For Carriage|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NLL-Rental Contract|NNN-Rental deposit|NSS-Rental Dispute Execu|ESR-Request|IMM-Request for Receipt|NCC-ROL CITIZEN SERVICES|NBB-ROL CONTRACT EDITING|NJJ-ROL NORMAL|NOO-ROL UAE HANDICAPPED|NMM-ROL URGENT SERVICES|PHG-S HHG|NEE-Senior Lease|NFF-Senior Rental|NYY-Sewage Network|NZZ-Sewage Withdrawl  |LBN-Shovel|ESO-Storage Other Charge|NJJ-Suburb Parkng Srvces|MHH-TAHSEEL|NPP-TASHEEL|DRL-Teller Service|NTT-TEST BLDG 3|NUU-Top Up E Gate|FTB-TRAINING BOOKING|Q14-Triage|Q24-U15607|Q16-U15619|Q33-U15619|Q34-U16333|Q30-U16335|Q17-U16860|Q30-U16938|Q12-U16940|Q20-U16943|Q32-U17007|Q38-U17089|Q16-U17233|Q28-U17233|Q18-U17353|Q20-U17353|Q26-U17353|Q39-U17353|Q29-U17418|Q40-U17436|Q12-U18570|Q21-U18570|Q23-U18616|Q26-U18691|Q22-U18737|Q18-U18799|Q25-U18866|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|Q31-U18883|Q10-U18891|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q14-U19283|Q25-U19283|Q29-U19367|Q16-U19373|Q23-U19373|Q37-U19373|Q41-U19373|Q28-U19381|Q12-U19619|Q19-U19620|Q26-U19638|Q15-U19657|Q34-U19659|Q05-U19723|Q13-U19723|Q16-U19724|Q11-U19726|Q31-U19727|Q10-U19728|Q19-U19754|Q30-U19800|Q15-U19816|Q17-U19816|Q09-U19817|Q21-U19817|Q20-U19887|Q19-U19888|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q27-U19977|Q25-U19978|Q05-U20015|Q29-U20015|Q26-U20121|Q41-U20189|Q32-U20197|Q33-U20198|Q13-U20260|Q35-U20322|Q25-U20323|Q29-U20327|Q28-U20328|Q07-U20329|Q12-U20329|Q30-U20367|Q34-U20368|Q16-U20377|Q06-U20378|Q11-U20378|Q13-U20381|Q15-U20381|Q10-U20386|Q31-U20387|Q10-U20390|Q22-U20391|Q08-U20425|Q14-U20425|Q21-U20431|Q11-U20437|Q32-U20440|Q12-U20452|Q13-U20452|Q27-U20452|Q23-U20463|Q24-U20469|Q31-U20473|Q26-U20479|Q40-U20480|Q36-U20530|Q06-U20534|Q09-U20534|Q14-U20538|Q37-U20560|Q10-U20574|Q18-U20625|Q08-U20629|Q10-U20633|Q11-U20646|Q12-U20647|Q07-U20668|Q06-U20674|Q07-U20768|Q08-U20769|Q09-U20771|Q10-U20772|Q11-U20774|Q12-U20779|Q13-U20781|Q14-U20825|Q15-U20834|Q16-U20835|Q17-U20842|Q18-U20852|Q05-U20942|Q23-U20943|Q19-U20948|Q20-U20958|Q21-U21010|Q22-U21035|Q39-U90007|Q24-U90008|Q32-U90008|Q13-U90010|Q17-U90011|Q38-U90011|Q33-U90028|Q15-U90039|Q35-U90046|Q09-U90061|Q28-U90070|Q11-U90083|Q27-U90100|Q27-U90120|NCC-Urgent Lease|NDD-Urgent Rental|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 217.165.139.30
10/18/2024 11:15:50 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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BOOKING|Q14-Triage|Q24-U15607|Q16-U15619|Q33-U15619|Q34-U16333|Q30-U16335|Q17-U16860|Q30-U16938|Q12-U16940|Q20-U16943|Q32-U17007|Q38-U17089|Q16-U17233|Q28-U17233|Q18-U17353|Q20-U17353|Q26-U17353|Q39-U17353|Q29-U17418|Q40-U17436|Q12-U18570|Q21-U18570|Q23-U18616|Q26-U18691|Q22-U18737|Q18-U18799|Q25-U18866|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|Q31-U18883|Q10-U18891|Q11-U18894|Q14-U18894|Q20-U18942|Q19-U19196|Q14-U19283|Q25-U19283|Q29-U19367|Q16-U19373|Q23-U19373|Q37-U19373|Q41-U19373|Q28-U19381|Q12-U19619|Q19-U19620|Q26-U19638|Q15-U19657|Q34-U19659|Q05-U19723|Q13-U19723|Q16-U19724|Q11-U19726|Q31-U19727|Q10-U19728|Q19-U19754|Q30-U19800|Q15-U19816|Q17-U19816|Q09-U19817|Q21-U19817|Q20-U19887|Q19-U19888|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q27-U19977|Q25-U19978|Q05-U20015|Q29-U20015|Q26-U20121|Q41-U20189|Q32-U20197|Q33-U20198|Q13-U20260|Q35-U20322|Q25-U20323|Q29-U20327|Q28-U20328|Q07-U20329|Q12-U20329|Q30-U20367|Q34-U20368|Q16-U20377|Q06-U20378|Q11-U20378|Q13-U20381|Q15-U20381|Q10-U20386|Q31-U20387|Q10-U20390|Q22-U20391|Q08-U20425|Q14-U20425|Q21-U20431|Q11-U20437|Q32-U20440|Q12-U20452|Q13-U20452|Q27-U20452|Q23-U20463|Q24-U20469|Q31-U20473|Q26-U20479|Q40-U20480|Q36-U20530|Q06-U20534|Q09-U20534|Q14-U20538|Q37-U20560|Q10-U20574|Q18-U20625|Q08-U20629|Q10-U20633|Q11-U20646|Q12-U20647|Q07-U20668|Q06-U20674|Q07-U20768|Q08-U20769|Q09-U20771|Q10-U20772|Q11-U20774|Q12-U20779|Q13-U20781|Q14-U20825|Q15-U20834|Q16-U20835|Q17-U20842|Q18-U20852|Q05-U20942|Q23-U20943|Q19-U20948|Q20-U20958|Q21-U21010|Q22-U21035|Q39-U90007|Q24-U90008|Q32-U90008|Q13-U90010|Q17-U90011|Q38-U90011|Q33-U90028|Q15-U90039|Q35-U90046|Q09-U90061|Q28-U90070|Q11-U90083|Q27-U90100|Q27-U90120|NCC-Urgent Lease|NDD-Urgent Rental|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 217.165.139.30
10/18/2024 11:15:55 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"M Financial Payment\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"F Financial Payments\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"F HHG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"F Visitors Purchase\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Other Services\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Financial Payments\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"S HHG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"P Visitors Purchase\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"M Financial Payment\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"F Financial Payments\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"F HHG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"F Visitors Purchase\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Other Services\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Financial Payments\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"S HHG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"P Visitors Purchase\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 217.165.139.30
10/18/2024 2:41:15 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.20
10/18/2024 2:41:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.20
10/18/2024 2:41:24 PM | Request Received onLoginClick=> userName: etcargo | Client IP: 87.201.129.20
10/18/2024 2:41:24 PM | Response Sent => {"Result":"0","UserID":"162","UserRoleID":"4","UserLevelID":"20-R","UserName":"etcargo","Password":"8Ah7ud0V+cg=","tokenKey":"QD6WS1KCY4"} | Client IP: 87.201.129.20
10/18/2024 2:41:24 PM | Request Received getUserModuleRights=> branchId:0userId: 162 | Client IP: 87.201.129.20
10/18/2024 2:41:27 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.20
10/18/2024 2:41:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.20
10/18/2024 2:41:27 PM | Request Received getDashboardList=> userId: 162, languageCode:En | Client IP: 87.201.129.20
10/18/2024 2:41:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 87.201.129.20
10/18/2024 2:41:32 PM | Request Received getDashboardList=> userId: 162, languageCode:En | Client IP: 87.201.129.20
10/18/2024 2:41:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 87.201.129.20
10/18/2024 2:41:33 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
10/18/2024 2:41:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
10/18/2024 2:41:45 PM | Request Received getDashboardList=> userId: 162, languageCode:En | Client IP: 87.201.129.20
10/18/2024 2:41:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 87.201.129.20
10/18/2024 2:41:45 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 87.201.129.20
10/18/2024 2:41:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
10/18/2024 2:42:28 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 87.201.129.20
10/18/2024 2:42:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
10/18/2024 2:43:28 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 87.201.129.20
10/18/2024 2:43:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
10/18/2024 2:44:29 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 87.201.129.20
10/18/2024 2:44:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
10/18/2024 2:45:29 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 87.201.129.20
10/18/2024 2:45:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
10/18/2024 2:46:29 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 87.201.129.20
10/18/2024 2:46:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
10/18/2024 2:47:29 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 87.201.129.20
10/18/2024 2:47:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
10/18/2024 2:48:30 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 20-R | Client IP: 87.201.129.20
10/18/2024 2:48:31 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI 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10/18/2024 2:48:40 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 20-R | Client IP: 87.201.129.20
10/18/2024 2:48:41 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"ETIHAD\",\"OperatorName\":\"Abdu samad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"ETIHAD\",\"OperatorName\":\"Abdul kallikkal\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"ETIHAD\",\"OperatorName\":\"Adnan Abdul\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"ETIHAD\",\"OperatorName\":\"Ahamad Shabad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"ETIHAD\",\"OperatorName\":\"Ahlam 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fetched successfully!"} | Client IP: 87.201.129.20
10/18/2024 2:48:52 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 20-R | Client IP: 87.201.129.20
10/18/2024 2:48:52 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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Time\",\"colValue\":\"Avg.: 00:09:45 | SLA: 90.70%\"},{\"colName\":\"No Show\",\"colValue\":\"4 (8.16%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI NORMAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI RFS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK 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10/18/2024 2:48:56 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-10-11 fto: 2024-10-17 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 20-R | Client IP: 87.201.129.20
10/18/2024 2:48:59 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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Time\",\"colValue\":\"Avg.: 00:07:20 | SLA: 91.67%\"},{\"colName\":\"No Show\",\"colValue\":\"23 (4.12%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI NORMAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI RFS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK 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10/18/2024 2:49:04 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-10-11 fto: 2024-10-17 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 20-R | Client IP: 87.201.129.20
10/18/2024 2:50:50 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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fetched successfully!"} | Client IP: 87.201.129.20
10/18/2024 2:51:49 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-10-11 fto: 2024-10-17 fOtherParameters: operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 20-R | Client IP: 87.201.129.20
10/18/2024 2:53:23 PM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"ETIHAD\",\"Teller\":\"Abdu samad\",\"Date\":\"11/10/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"ETIHAD\",\"Teller\":\"Abdu 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10/18/2024 2:53:46 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-10-11 fto: 2024-10-17 fOtherParameters: operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 20-R | Client IP: 87.201.129.20
10/18/2024 2:55:12 PM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"ETIHAD\",\"Teller\":\"Abdu samad\",\"Date\":\"11/10/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"ETIHAD\",\"Teller\":\"Abdu 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10/18/2024 2:56:07 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-10-11 fto: 2024-10-17 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 20-R | Client IP: 87.201.129.20
10/18/2024 2:57:45 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"ETIHAD\",\"OperatorName\":\"Abdu samad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"ETIHAD\",\"OperatorName\":\"Abdul kallikkal\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"ETIHAD\",\"OperatorName\":\"Adnan Abdul\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"ETIHAD\",\"OperatorName\":\"Ahamad Shabad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"ETIHAD\",\"OperatorName\":\"Ahlam 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fetched successfully!"} | Client IP: 87.201.129.20
10/18/2024 3:20:53 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 87.201.129.148
10/18/2024 3:20:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 87.201.129.148
10/18/2024 3:20:54 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 87.201.129.148
10/18/2024 3:20:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 87.201.129.148
10/18/2024 3:20:56 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.148
10/18/2024 3:20:56 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.148
10/18/2024 3:21:03 PM | Request Received onLoginClick=> userName: etihad | Client IP: 87.201.129.148
10/18/2024 3:21:03 PM | Response Sent => {"Result":"0","UserID":"89","UserRoleID":"2","UserLevelID":"69-B","UserName":"etihad","Password":"d5xUthcQPIs=","tokenKey":"U9YW0L27TS"} | Client IP: 87.201.129.148
10/18/2024 3:21:03 PM | Request Received getUserModuleRights=> branchId:0userId: 89 | Client IP: 87.201.129.148
10/18/2024 3:21:04 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.148
10/18/2024 3:21:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.148
10/18/2024 3:21:04 PM | Request Received getDashboardList=> userId: 89, languageCode:En | Client IP: 87.201.129.148
10/18/2024 3:21:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":62,"UserId":89,"DashboardName":"ImportExport","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633859920427)\/","DashboardCreatedTime":"\/Date(1633859920427)\/"},{"DashboardID":66,"UserId":89,"DashboardName":"regina","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635312949990)\/","DashboardCreatedTime":"\/Date(1635312949990)\/"},{"DashboardID":144,"UserId":89,"DashboardName":"sabri","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1698731044650)\/","DashboardCreatedTime":"\/Date(1698731044650)\/"},{"DashboardID":148,"UserId":89,"DashboardName":"WaitingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1711433893943)\/","DashboardCreatedTime":"\/Date(1711433893943)\/"},{"DashboardID":61,"UserId":89,"DashboardName":"graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633587978823)\/","DashboardCreatedTime":"\/Date(1633587978823)\/"},{"DashboardID":127,"UserId":89,"DashboardName":"ShajiDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189199550)\/","DashboardCreatedTime":"\/Date(1674189199550)\/"},{"DashboardID":128,"UserId":89,"DashboardName":"Shajiwaiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189336923)\/","DashboardCreatedTime":"\/Date(1674189336923)\/"}] | Client IP: 87.201.129.148
10/18/2024 3:21:05 PM | Request Received getDashboardList=> userId: 89, languageCode:En | Client IP: 87.201.129.148
10/18/2024 3:21:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":62,"UserId":89,"DashboardName":"ImportExport","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633859920427)\/","DashboardCreatedTime":"\/Date(1633859920427)\/"},{"DashboardID":66,"UserId":89,"DashboardName":"regina","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635312949990)\/","DashboardCreatedTime":"\/Date(1635312949990)\/"},{"DashboardID":144,"UserId":89,"DashboardName":"sabri","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1698731044650)\/","DashboardCreatedTime":"\/Date(1698731044650)\/"},{"DashboardID":148,"UserId":89,"DashboardName":"WaitingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1711433893943)\/","DashboardCreatedTime":"\/Date(1711433893943)\/"},{"DashboardID":61,"UserId":89,"DashboardName":"graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633587978823)\/","DashboardCreatedTime":"\/Date(1633587978823)\/"},{"DashboardID":127,"UserId":89,"DashboardName":"ShajiDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189199550)\/","DashboardCreatedTime":"\/Date(1674189199550)\/"},{"DashboardID":128,"UserId":89,"DashboardName":"Shajiwaiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189336923)\/","DashboardCreatedTime":"\/Date(1674189336923)\/"}] | Client IP: 87.201.129.148
10/18/2024 3:21:06 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
10/18/2024 3:21:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
10/18/2024 3:21:09 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
10/18/2024 3:21:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
10/18/2024 3:21:45 PM | Request Received getDashboardList=> userId: 89, languageCode:En | Client IP: 87.201.129.148
10/18/2024 3:21:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":62,"UserId":89,"DashboardName":"ImportExport","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633859920427)\/","DashboardCreatedTime":"\/Date(1633859920427)\/"},{"DashboardID":66,"UserId":89,"DashboardName":"regina","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635312949990)\/","DashboardCreatedTime":"\/Date(1635312949990)\/"},{"DashboardID":144,"UserId":89,"DashboardName":"sabri","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1698731044650)\/","DashboardCreatedTime":"\/Date(1698731044650)\/"},{"DashboardID":148,"UserId":89,"DashboardName":"WaitingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1711433893943)\/","DashboardCreatedTime":"\/Date(1711433893943)\/"},{"DashboardID":61,"UserId":89,"DashboardName":"graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633587978823)\/","DashboardCreatedTime":"\/Date(1633587978823)\/"},{"DashboardID":127,"UserId":89,"DashboardName":"ShajiDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189199550)\/","DashboardCreatedTime":"\/Date(1674189199550)\/"},{"DashboardID":128,"UserId":89,"DashboardName":"Shajiwaiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189336923)\/","DashboardCreatedTime":"\/Date(1674189336923)\/"}] | Client IP: 87.201.129.148
10/18/2024 3:21:45 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
10/18/2024 3:21:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
10/18/2024 3:21:49 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148
10/18/2024 3:21:49 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI NORMAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI RFS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":25,\"PercentageIssuedTickets\":43.86,\"ServedTicketsPerCategory\":20,\"PercentageServedTickets\":40.82,\"AvgWaitTime\":\"00:10:55\",\"WaitingSLACount\":14,\"WaitingSLAPercentage\":56.00,\"AvgServiceTime\":\"00:05:23\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":95.00,\"NoShowTickets\":3,\"PercentageNoShowTickets\":5.26,\"UnqualifiedTickets\":2,\"FFTime\":\"01:47:45\",\"MaxFFTime\":\"00:20:12\",\"AvgFFTime\":\"00:05:23\",\"PercentageFFTime\":24.28,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:11:18\",\"MaxWaitingTime\":\"00:37:03\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":12,\"PercentageIssuedTickets\":21.05,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":18.37,\"AvgWaitTime\":\"00:08:22\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:25:09\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":77.78,\"NoShowTickets\":2,\"PercentageNoShowTickets\":3.51,\"UnqualifiedTickets\":1,\"FFTime\":\"03:46:24\",\"MaxFFTime\":\"00:55:54\",\"AvgFFTime\":\"00:25:09\",\"PercentageFFTime\":51.01,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:32:03\",\"MaxWaitingTime\":\"00:28:25\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"IMP FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":20,\"PercentageIssuedTickets\":35.09,\"ServedTicketsPerCategory\":20,\"PercentageServedTickets\":40.82,\"AvgWaitTime\":\"00:04:32\",\"WaitingSLACount\":17,\"WaitingSLAPercentage\":85.00,\"AvgServiceTime\":\"00:05:28\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":95.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"01:49:39\",\"MaxFFTime\":\"00:38:04\",\"AvgFFTime\":\"00:05:28\",\"PercentageFFTime\":24.71,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:30:52\",\"MaxWaitingTime\":\"00:25:44\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"49 / 57 (85.96%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:08:02 | SLA: 64.91%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:09:03 | SLA: 91.84%\"},{\"colName\":\"No Show\",\"colValue\":\"5 (8.77%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI NORMAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI RFS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":5.39,\"AverageWaitingTimePerCategory\":10.93,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":25.16,\"AverageWaitingTimePerCategory\":8.37,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"IMP FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":5.48,\"AverageWaitingTimePerCategory\":4.54,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148
10/18/2024 3:21:59 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-10-18 fto: 2024-10-18 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148
10/18/2024 3:21:59 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":25,\"PercentageIssuedTickets\":67.57,\"ServedTicketsPerCategory\":20,\"PercentageServedTickets\":68.97,\"AvgWaitTime\":\"00:10:55\",\"WaitingSLACount\":14,\"WaitingSLAPercentage\":56.00,\"AvgServiceTime\":\"00:05:23\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":95.00,\"NoShowTickets\":3,\"PercentageNoShowTickets\":8.11,\"UnqualifiedTickets\":2,\"FFTime\":\"01:47:45\",\"MaxFFTime\":\"00:20:12\",\"AvgFFTime\":\"00:05:23\",\"PercentageFFTime\":32.25,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:11:18\",\"MaxWaitingTime\":\"00:37:03\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":12,\"PercentageIssuedTickets\":32.43,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":31.03,\"AvgWaitTime\":\"00:08:22\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:25:09\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":77.78,\"NoShowTickets\":2,\"PercentageNoShowTickets\":5.41,\"UnqualifiedTickets\":1,\"FFTime\":\"03:46:24\",\"MaxFFTime\":\"00:55:54\",\"AvgFFTime\":\"00:25:09\",\"PercentageFFTime\":67.75,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:32:03\",\"MaxWaitingTime\":\"00:28:25\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"29 / 37 (78.38%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:05 | SLA: 54.05%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:11:31 | SLA: 89.66%\"},{\"colName\":\"No Show\",\"colValue\":\"5 (13.51%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":5.39,\"AverageWaitingTimePerCategory\":10.93,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":25.16,\"AverageWaitingTimePerCategory\":8.37,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148
10/18/2024 3:22:09 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-10-06 fto: 2024-10-12 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148
10/18/2024 3:22:09 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":166,\"PercentageIssuedTickets\":54.43,\"ServedTicketsPerCategory\":160,\"PercentageServedTickets\":55.17,\"AvgWaitTime\":\"00:08:40\",\"WaitingSLACount\":116,\"WaitingSLAPercentage\":69.88,\"AvgServiceTime\":\"00:04:58\",\"ServiceSLACount\":150,\"ServiceSLAPercentage\":93.75,\"NoShowTickets\":6,\"PercentageNoShowTickets\":1.97,\"UnqualifiedTickets\":0,\"FFTime\":\"13:16:29\",\"MaxFFTime\":\"04:46:06\",\"AvgFFTime\":\"00:04:58\",\"PercentageFFTime\":32.20,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"23:59:45\",\"MaxWaitingTime\":\"00:54:28\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":126,\"PercentageIssuedTickets\":41.31,\"ServedTicketsPerCategory\":118,\"PercentageServedTickets\":40.69,\"AvgWaitTime\":\"00:09:09\",\"WaitingSLACount\":88,\"WaitingSLAPercentage\":69.84,\"AvgServiceTime\":\"00:12:27\",\"ServiceSLACount\":114,\"ServiceSLAPercentage\":96.61,\"NoShowTickets\":5,\"PercentageNoShowTickets\":1.64,\"UnqualifiedTickets\":3,\"FFTime\":\"00:29:11\",\"MaxFFTime\":\"04:49:28\",\"AvgFFTime\":\"00:12:27\",\"PercentageFFTime\":59.39,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:46:35\",\"MaxWaitingTime\":\"01:42:18\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":13,\"PercentageIssuedTickets\":4.26,\"ServedTicketsPerCategory\":12,\"PercentageServedTickets\":4.14,\"AvgWaitTime\":\"00:02:21\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":92.31,\"AvgServiceTime\":\"00:17:19\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":41.67,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"03:27:57\",\"MaxFFTime\":\"02:52:25\",\"AvgFFTime\":\"00:17:19\",\"PercentageFFTime\":8.41,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:28:21\",\"MaxWaitingTime\":\"00:09:24\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"290 / 305 (95.08%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:08:37 | SLA: 70.82%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:08:31 | SLA: 92.76%\"},{\"colName\":\"No Show\",\"colValue\":\"11 (3.61%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":4.98,\"AverageWaitingTimePerCategory\":8.67,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":12.45,\"AverageWaitingTimePerCategory\":9.16,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":17.33,\"AverageWaitingTimePerCategory\":2.36,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148
10/18/2024 3:23:03 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-10-06 fto: 2024-10-12 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148
10/18/2024 3:23:03 PM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"CountServedTickets\":160,\"PercentageServedTickets\":55.17,\"AvgWaitTime\":\"00:08:40\",\"MaxWaitTime\":\"00:54:28\",\"WaitingSLACount\":116,\"WaitingSLAPercentage\":69.88,\"FFTime\":\"13:16:29\",\"AvgFFTime\":\"04:46:06\",\"MaxFFTime\":\"00:04:58\",\"PercentageFFTime\":\"32.20\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"23:59:45\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"CountServedTickets\":118,\"PercentageServedTickets\":40.69,\"AvgWaitTime\":\"00:09:09\",\"MaxWaitTime\":\"01:42:18\",\"WaitingSLACount\":88,\"WaitingSLAPercentage\":69.84,\"FFTime\":\"00:29:11\",\"AvgFFTime\":\"04:49:28\",\"MaxFFTime\":\"00:12:27\",\"PercentageFFTime\":\"59.39\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"18:46:35\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"CountServedTickets\":12,\"PercentageServedTickets\":4.14,\"AvgWaitTime\":\"00:02:21\",\"MaxWaitTime\":\"00:09:24\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":92.31,\"FFTime\":\"03:27:57\",\"AvgFFTime\":\"02:52:25\",\"MaxFFTime\":\"00:17:19\",\"PercentageFFTime\":\"8.41\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:28:21\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"290 / 305 (95.08%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:08:37 | Max.: 01:42:18 | SLA: 70.82% (216)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"CountServedTickets\":160,\"PercentageServedTickets\":\"56\",\"AvgWaitTime\":\"8.67\",\"MaxWaitTime\":\"00:54:28\",\"WaitingSLACount\":116,\"WaitingSLAPercentage\":\"69.88%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"CountServedTickets\":118,\"PercentageServedTickets\":\"41\",\"AvgWaitTime\":\"9.17\",\"MaxWaitTime\":\"01:42:18\",\"WaitingSLACount\":88,\"WaitingSLAPercentage\":\"69.84%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"CountServedTickets\":12,\"PercentageServedTickets\":\"5\",\"AvgWaitTime\":\"2.37\",\"MaxWaitTime\":\"00:09:24\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":\"92.31%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148
10/18/2024 3:23:39 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-10-06 fto: 2024-10-12 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:service$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148
10/18/2024 3:23:40 PM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"MaxServiceTime\",\"colText\":\"Service Time Max.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"CountServedTickets\":160,\"PercentageServedTickets\":55.17,\"AvgServiceTime\":\"00:04:58\",\"MaxServiceTime\":\"03:01:25\",\"ServiceSLACount\":150,\"ServiceSLAPercentage\":93.75,\"FFTime\":\"13:16:29\",\"AvgFFTime\":\"04:46:06\",\"MaxFFTime\":\"00:04:58\",\"PercentageFFTime\":\"32.20\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"23:59:45\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"CountServedTickets\":118,\"PercentageServedTickets\":40.69,\"AvgServiceTime\":\"00:12:27\",\"MaxServiceTime\":\"01:00:15\",\"ServiceSLACount\":114,\"ServiceSLAPercentage\":96.61,\"FFTime\":\"00:29:11\",\"AvgFFTime\":\"04:49:28\",\"MaxFFTime\":\"00:12:27\",\"PercentageFFTime\":\"59.39\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"18:46:35\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"CountServedTickets\":12,\"PercentageServedTickets\":4.14,\"AvgServiceTime\":\"00:17:19\",\"MaxServiceTime\":\"00:42:58\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":41.67,\"FFTime\":\"03:27:57\",\"AvgFFTime\":\"02:52:25\",\"MaxFFTime\":\"00:17:19\",\"PercentageFFTime\":\"8.41\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:28:21\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"290 / 305 (95.08%)\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:08:31 | Max.: 03:01:25 | SLA: 92.76% (269)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"CountServedTickets\":160,\"PercentageServedTickets\":\"56\",\"AvgServiceTime\":\"4.98\",\"MaxServiceTime\":\"03:01:25\",\"ServiceSLACount\":150,\"ServiceSLAPercentage\":\"93.75\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"CountServedTickets\":118,\"PercentageServedTickets\":\"41\",\"AvgServiceTime\":\"12.45\",\"MaxServiceTime\":\"01:00:15\",\"ServiceSLACount\":114,\"ServiceSLAPercentage\":\"96.61\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"CountServedTickets\":12,\"PercentageServedTickets\":\"5\",\"AvgServiceTime\":\"17.33\",\"MaxServiceTime\":\"00:42:58\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":\"41.67\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148
10/18/2024 3:24:27 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-10-06 fto: 2024-10-12 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148
10/18/2024 3:24:29 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.20,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI NORMAL\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.20,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI 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GEN\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK 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VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":166,\"PercentageIssuedTickets\":33.81,\"ServedTicketsPerCategory\":160,\"PercentageServedTickets\":35.16,\"AvgWaitTime\":\"00:08:40\",\"WaitingSLACount\":116,\"WaitingSLAPercentage\":69.88,\"AvgServiceTime\":\"00:04:58\",\"ServiceSLACount\":150,\"ServiceSLAPercentage\":93.75,\"NoShowTickets\":6,\"PercentageNoShowTickets\":1.22,\"UnqualifiedTickets\":0,\"FFTime\":\"13:16:29\",\"MaxFFTime\":\"04:46:06\",\"AvgFFTime\":\"00:04:58\",\"PercentageFFTime\":23.27,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"23:59:45\",\"MaxWaitingTime\":\"00:54:28\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":126,\"PercentageIssuedTickets\":25.66,\"ServedTicketsPerCategory\":118,\"PercentageServedTickets\":25.93,\"AvgWaitTime\":\"00:09:09\",\"WaitingSLACount\":88,\"WaitingSLAPercentage\":69.84,\"AvgServiceTime\":\"00:12:27\",\"ServiceSLACount\":114,\"ServiceSLAPercentage\":96.61,\"NoShowTickets\":5,\"PercentageNoShowTickets\":1.02,\"UnqualifiedTickets\":3,\"FFTime\":\"00:29:11\",\"MaxFFTime\":\"04:49:28\",\"AvgFFTime\":\"00:12:27\",\"PercentageFFTime\":42.92,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:46:35\",\"MaxWaitingTime\":\"01:42:18\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":13,\"PercentageIssuedTickets\":2.65,\"ServedTicketsPerCategory\":12,\"PercentageServedTickets\":2.64,\"AvgWaitTime\":\"00:02:21\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":92.31,\"AvgServiceTime\":\"00:17:19\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":41.67,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"03:27:57\",\"MaxFFTime\":\"02:52:25\",\"AvgFFTime\":\"00:17:19\",\"PercentageFFTime\":6.08,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:28:21\",\"MaxWaitingTime\":\"00:09:24\"},{\"CategoryName\":\"IMP FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":182,\"PercentageIssuedTickets\":37.07,\"ServedTicketsPerCategory\":165,\"PercentageServedTickets\":36.26,\"AvgWaitTime\":\"00:13:56\",\"WaitingSLACount\":128,\"WaitingSLAPercentage\":70.33,\"AvgServiceTime\":\"00:05:45\",\"ServiceSLACount\":144,\"ServiceSLAPercentage\":87.27,\"NoShowTickets\":16,\"PercentageNoShowTickets\":3.26,\"UnqualifiedTickets\":1,\"FFTime\":\"15:49:15\",\"MaxFFTime\":\"04:21:49\",\"AvgFFTime\":\"00:05:45\",\"PercentageFFTime\":27.73,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:04:52\",\"MaxWaitingTime\":\"03:47:07\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"455 / 491 (92.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:37 | SLA: 70.06%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:07:31 | SLA: 90.77%\"},{\"colName\":\"No Show\",\"colValue\":\"27 (5.50%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI NORMAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI RFS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":4.98,\"AverageWaitingTimePerCategory\":8.67,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":12.45,\"AverageWaitingTimePerCategory\":9.16,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":17.33,\"AverageWaitingTimePerCategory\":2.36,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"IMP FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":5.75,\"AverageWaitingTimePerCategory\":13.95,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148
10/18/2024 3:24:37 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-10-06 fto: 2024-10-12 fOtherParameters: category:INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148
10/18/2024 3:24:37 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":182,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":165,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:13:56\",\"WaitingSLACount\":128,\"WaitingSLAPercentage\":70.33,\"AvgServiceTime\":\"00:05:45\",\"ServiceSLACount\":144,\"ServiceSLAPercentage\":87.27,\"NoShowTickets\":16,\"PercentageNoShowTickets\":8.79,\"UnqualifiedTickets\":1,\"FFTime\":\"15:49:15\",\"MaxFFTime\":\"04:21:49\",\"AvgFFTime\":\"00:05:45\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:04:52\",\"MaxWaitingTime\":\"03:47:07\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"165 / 182 (90.66%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:13:56 | SLA: 70.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:45 | SLA: 87.27%\"},{\"colName\":\"No Show\",\"colValue\":\"16 (8.79%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":5.75,\"AverageWaitingTimePerCategory\":13.95,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148
10/18/2024 3:25:15 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-10-06 fto: 2024-10-12 fOtherParameters: category:INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148
10/18/2024 3:25:15 PM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"IMP NORMAL\",\"CountServedTickets\":165,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:13:56\",\"MaxWaitTime\":\"03:47:07\",\"WaitingSLACount\":128,\"WaitingSLAPercentage\":70.33,\"FFTime\":\"15:49:15\",\"AvgFFTime\":\"04:21:49\",\"MaxFFTime\":\"00:05:45\",\"PercentageFFTime\":\"100.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"18:04:52\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"165 / 182 (90.66%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:13:56 | Max.: 03:47:07 | SLA: 70.33% (128)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"IMP NORMAL\",\"CountServedTickets\":165,\"PercentageServedTickets\":\"100\",\"AvgWaitTime\":\"13.95\",\"MaxWaitTime\":\"03:47:07\",\"WaitingSLACount\":128,\"WaitingSLAPercentage\":\"70.33%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148
10/18/2024 3:25:53 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-10-06 fto: 2024-10-12 fOtherParameters: category:INN-IMP NORMAL|$ticketStatus:$ticketState:service$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148
10/18/2024 3:25:54 PM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"MaxServiceTime\",\"colText\":\"Service Time Max.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"IMP NORMAL\",\"CountServedTickets\":165,\"PercentageServedTickets\":100.00,\"AvgServiceTime\":\"00:05:45\",\"MaxServiceTime\":\"01:33:24\",\"ServiceSLACount\":144,\"ServiceSLAPercentage\":87.27,\"FFTime\":\"15:49:15\",\"AvgFFTime\":\"04:21:49\",\"MaxFFTime\":\"00:05:45\",\"PercentageFFTime\":\"100.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"18:04:52\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"165 / 182 (90.66%)\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:45 | Max.: 01:33:24 | SLA: 87.27% (144)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"IMP NORMAL\",\"CountServedTickets\":165,\"PercentageServedTickets\":\"100\",\"AvgServiceTime\":\"5.75\",\"MaxServiceTime\":\"01:33:24\",\"ServiceSLACount\":144,\"ServiceSLAPercentage\":\"87.27\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148
10/18/2024 3:26:58 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.148
10/18/2024 3:26:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.148