9/11/2024 7:15:13 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.147
9/11/2024 7:15:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.147
9/11/2024 7:15:35 AM | Request Received onLoginClick=> userName: etcargo | Client IP: 87.201.129.147
9/11/2024 7:15:35 AM | Response Sent => {"Result":"0","UserID":"162","UserRoleID":"4","UserLevelID":"20-R","UserName":"etcargo","Password":"8Ah7ud0V+cg=","tokenKey":"IQEUJ3FHQ6"} | Client IP: 87.201.129.147
9/11/2024 7:15:36 AM | Request Received getUserModuleRights=> branchId:0userId: 162 | Client IP: 87.201.129.147
9/11/2024 7:15:41 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.147
9/11/2024 7:15:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.147
9/11/2024 7:15:41 AM | Request Received getDashboardList=> userId: 162, languageCode:En | Client IP: 87.201.129.147
9/11/2024 7:15:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 87.201.129.147
9/11/2024 7:15:42 AM | Request Received getDashboardList=> userId: 162, languageCode:En | Client IP: 87.201.129.147
9/11/2024 7:15:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 87.201.129.147
9/11/2024 7:15:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:15:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:16:03 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-10 fto: 2024-09-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:16:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:16:28 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:16:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:16:42 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:16:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:17:41 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:17:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:18:42 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:18:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:19:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:19:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:20:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:20:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:21:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:21:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:22:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:22:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:23:16 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
9/11/2024 7:23:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
9/11/2024 7:23:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:23:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:23:53 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:23:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 7:23:55 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:23:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 7:23:55 AM | Request Received getDashboardList=> userId: 167, languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:23:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 7:23:55 AM | Request Received getDashboardList=> userId: 167, languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:23:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 7:23:58 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 7:23:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 7:24:04 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-01 fto: 2024-09-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 7:24:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:24:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:25:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:25:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:25:55 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:25:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 7:25:55 AM | Request Received getDashboardList=> userId: 167, languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:25:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 7:25:55 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:25:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 7:26:01 AM | Request Received getDashboardList=> userId: 167, languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:26:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 7:26:01 AM | Request Received getDashboardList=> userId: 167, languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:26:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 7:26:01 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:26:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 7:26:02 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 7:26:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 7:26:02 AM | Request Received getDashboardList=> userId: 167, languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:26:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 7:26:05 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 7:26:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 7:26:13 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-01 fto: 2024-09-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 7:26:51 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:26:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:27:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:27:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:28:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:28:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:29:21 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:29:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 7:29:21 AM | Request Received getDashboardList=> userId: 167, languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:29:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 7:29:21 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 7:29:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 7:29:21 AM | Request Received getDashboardList=> userId: 167, languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:29:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 7:29:25 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 7:29:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 7:29:32 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-01 fto: 2024-09-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 7:29:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:29:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:30:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:30:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:31:23 AM | Request Received getDashboardList=> userId: 167, languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:31:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 7:31:23 AM | Request Received getDashboardList=> userId: 167, languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:31:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 7:31:23 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.195.105.118
9/11/2024 7:31:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.195.105.118
9/11/2024 7:31:24 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:31:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 7:31:24 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.195.105.118
9/11/2024 7:31:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.195.105.118
9/11/2024 7:31:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 7:31:33 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 7:31:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 7:31:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 7:31:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 7:31:42 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:31:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:31:44 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:31:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 7:31:52 AM | Request Received onLoginClick=> userName: hasnat1576 | Client IP: 5.195.105.118
9/11/2024 7:31:52 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"hasnat1576","Password":"1576","tokenKey":"GT7TEJ9P6C"} | Client IP: 5.195.105.118
9/11/2024 7:31:57 AM | Request Received onLoginClick=> userName: hasnat1576 | Client IP: 5.195.105.118
9/11/2024 7:31:57 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"hasnat1576","Password":"1576","tokenKey":"BP43CTTNRF"} | Client IP: 5.195.105.118
9/11/2024 7:31:59 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 7:31:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 7:32:07 AM | Request Received onLoginClick=> userName: hasnat1576 | Client IP: 5.195.105.118
9/11/2024 7:32:07 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"hasnat1576","Password":"1576","tokenKey":"3286M6PYCE"} | Client IP: 5.195.105.118
9/11/2024 7:32:12 AM | Request Received onLoginClick=> userName: hasnat1576 | Client IP: 5.195.105.118
9/11/2024 7:32:12 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"hasnat1576","Password":"hasnat","tokenKey":"OSNPYD7DFB"} | Client IP: 5.195.105.118
9/11/2024 7:32:22 AM | Request Received onLoginClick=> userName: ed1576 | Client IP: 5.195.105.118
9/11/2024 7:32:22 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"ed1576","Password":"1576","tokenKey":"GZUCM2WKS0"} | Client IP: 5.195.105.118
9/11/2024 7:32:30 AM | Request Received getDashboardList=> userId: 167, languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:32:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 7:32:30 AM | Request Received getDashboardList=> userId: 167, languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:32:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 7:32:30 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 7:32:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 7:32:30 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 7:32:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 7:32:34 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 7:32:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 7:32:44 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2023-09-01 fto: 2023-09-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 7:32:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:32:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:32:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 7:33:36 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-01 fto: 2024-09-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 7:33:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 7:33:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:33:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:34:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:34:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:35:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:35:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:36:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:36:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:37:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:37:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:38:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:38:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:39:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:39:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:40:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:40:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:41:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:41:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:42:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:42:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:43:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:43:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:44:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:44:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:45:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:45:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:46:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:46:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:47:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:47:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:48:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:48:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:49:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:49:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:50:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:50:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:51:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:51:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:52:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:52:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:53:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:53:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:54:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:54:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:55:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:55:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:56:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:56:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:57:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:57:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:58:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:58:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 7:59:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 7:59:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:00:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:00:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:01:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:01:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:02:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:02:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:03:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:03:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:04:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:04:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:05:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:05:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:06:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:06:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:07:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:07:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:08:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:08:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:09:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:09:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:10:42 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:10:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:11:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:11:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:12:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:12:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:13:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:13:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:14:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:14:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:15:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:15:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:16:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:16:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:17:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:17:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:18:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:18:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:19:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:19:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:20:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 8:20:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 8:31:21 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 8:31:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 9:08:42 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.20
9/11/2024 9:08:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.20
9/11/2024 9:08:57 AM | Request Received onLoginClick=> userName: etcargo | Client IP: 87.201.129.20
9/11/2024 9:08:57 AM | Response Sent => {"Result":"0","UserID":"162","UserRoleID":"4","UserLevelID":"20-R","UserName":"etcargo","Password":"8Ah7ud0V+cg=","tokenKey":"K1ZKCOVBHI"} | Client IP: 87.201.129.20
9/11/2024 9:08:57 AM | Request Received getUserModuleRights=> branchId:0userId: 162 | Client IP: 87.201.129.20
9/11/2024 9:08:59 AM | Request Received getDashboardList=> userId: 162, languageCode:En | Client IP: 87.201.129.20
9/11/2024 9:08:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 87.201.129.20
9/11/2024 9:08:59 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.147
9/11/2024 9:09:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.147
9/11/2024 9:09:00 AM | Request Received getDashboardList=> userId: 162, languageCode:En | Client IP: 87.201.129.20
9/11/2024 9:09:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 87.201.129.20
9/11/2024 9:09:02 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:09:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:09:03 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:09:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:09:59 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:10:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:11:00 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:11:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:12:00 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:12:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:13:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:13:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:14:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:14:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:15:37 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158
9/11/2024 9:15:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158
9/11/2024 9:15:38 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158
9/11/2024 9:15:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158
9/11/2024 9:15:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:15:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:16:06 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 40.120.111.49
9/11/2024 9:16:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 40.120.111.49
9/11/2024 9:16:09 AM | Request Received onLoginClick=> userName: edc0774 | Client IP: 5.195.105.158
9/11/2024 9:16:09 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"edc0774","Password":"111222-m","tokenKey":"3KM1YTBOF8"} | Client IP: 5.195.105.158
9/11/2024 9:16:35 AM | Request Received onLoginClick=> userName: 0774 | Client IP: 5.195.105.158
9/11/2024 9:16:35 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"0774","Password":"111222-m","tokenKey":"WQIQ8DH5TT"} | Client IP: 5.195.105.158
9/11/2024 9:16:43 AM | Request Received onLoginClick=> userName: muna | Client IP: 5.195.105.158
9/11/2024 9:16:43 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"muna","Password":"111222-m","tokenKey":"KFGM3W2CMK"} | Client IP: 5.195.105.158
9/11/2024 9:16:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:16:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:17:30 AM | Request Received onLoginClick=> userName: turki | Client IP: 5.195.105.158
9/11/2024 9:17:30 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"turki","Password":"A1979a","tokenKey":"S557H6M3O3"} | Client IP: 5.195.105.158
9/11/2024 9:17:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:17:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:18:06 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 40.120.111.49
9/11/2024 9:18:06 AM | Request Received onLoginClick=> userName: TURKI | Client IP: 5.195.105.158
9/11/2024 9:18:06 AM | Response Sent => {"Result":"0","UserID":"135","UserRoleID":"3","UserLevelID":"74-B","UserName":"TURKI","Password":"Ds08N2+DZNA=","tokenKey":"0HFTD3TJL8"} | Client IP: 5.195.105.158
9/11/2024 9:18:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 40.120.111.49
9/11/2024 9:18:06 AM | Request Received getUserModuleRights=> branchId:0userId: 135 | Client IP: 5.195.105.158
9/11/2024 9:18:07 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158
9/11/2024 9:18:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158
9/11/2024 9:18:07 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
9/11/2024 9:18:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
9/11/2024 9:18:07 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
9/11/2024 9:18:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
9/11/2024 9:18:08 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 9:18:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 9:18:26 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:18:27 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":8.33,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":7.14,\"AvgWaitTime\":\"00:12:15\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:02:39\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"00:02:39\",\"MaxFFTime\":\"00:02:39\",\"AvgFFTime\":\"00:02:39\",\"PercentageFFTime\":2.06,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:12:15\",\"MaxWaitingTime\":\"00:12:15\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"IssuedTicketsPerCategory\":22,\"PercentageIssuedTickets\":91.67,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":92.86,\"AvgWaitTime\":\"00:09:07\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":59.09,\"AvgServiceTime\":\"00:09:41\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":61.54,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.17,\"UnqualifiedTickets\":8,\"FFTime\":\"02:05:59\",\"MaxFFTime\":\"00:28:36\",\"AvgFFTime\":\"00:09:41\",\"PercentageFFTime\":97.94,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:07:42\",\"MaxWaitingTime\":\"00:20:37\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"14 / 24 (58.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:19 | SLA: 58.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:09:11 | SLA: 64.29%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (4.17%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":2.65,\"AverageWaitingTimePerCategory\":12.25,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"AverageServiceTimePerCategory\":9.69,\"AverageWaitingTimePerCategory\":9.12,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:18:32 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:18:32 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1,\"PercentageServedTickets\":7.14,\"AvgWaitTime\":\"00:12:15\",\"MaxWaitTime\":\"00:12:15\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"FFTime\":\"00:02:39\",\"AvgFFTime\":\"00:02:39\",\"MaxFFTime\":\"00:02:39\",\"PercentageFFTime\":\"2.06\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:12:15\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":13,\"PercentageServedTickets\":92.86,\"AvgWaitTime\":\"00:09:07\",\"MaxWaitTime\":\"00:20:37\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":59.09,\"FFTime\":\"02:05:59\",\"AvgFFTime\":\"00:28:36\",\"MaxFFTime\":\"00:09:41\",\"PercentageFFTime\":\"97.94\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"02:07:42\"},{\"CategoryName\":\"MALE TYPING 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EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"14 / 24 (58.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:19 | Max.: 00:20:37 | SLA: 58.33% (14)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1,\"PercentageServedTickets\":\"8\",\"AvgWaitTime\":\"12.25\",\"MaxWaitTime\":\"00:12:15\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"50.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":13,\"PercentageServedTickets\":\"93\",\"AvgWaitTime\":\"9.12\",\"MaxWaitTime\":\"00:20:37\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":\"59.09%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:18:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:18:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:18:49 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:18:49 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE 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REGISTRATION\",\"IssuedTicketsPerCategory\":22,\"PercentageIssuedTickets\":91.67,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":92.86,\"AvgWaitTime\":\"00:09:07\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":59.09,\"AvgServiceTime\":\"00:09:41\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":61.54,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.17,\"UnqualifiedTickets\":8,\"FFTime\":\"02:05:59\",\"MaxFFTime\":\"00:28:36\",\"AvgFFTime\":\"00:09:41\",\"PercentageFFTime\":97.94,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:07:42\",\"MaxWaitingTime\":\"00:20:37\"},{\"CategoryName\":\"MALE TYPING 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MALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP 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Time\",\"colValue\":\"Avg.: 00:09:11 | SLA: 64.29%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (4.17%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":2.65,\"AverageWaitingTimePerCategory\":12.25,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"AverageServiceTimePerCategory\":9.69,\"AverageWaitingTimePerCategory\":9.12,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE 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9/11/2024 9:19:30 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:19:30 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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}]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"BASHIR1053\",\"AWADOOD1316\",\"LATIFA951\",\"HAJER390\",\"MAITA841\",\"MNAEEM1319\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"IBRAHIM1071\",\"NOURA\",\"USER22\",\"USER25\",\"BADREYA1568\",\"MUNA774\",\"UMER1024\",\"HALA885\",\"MARWA843\",\"HAMDA926\",\"LAILA815\",\"SAMTA569\",\"Hamda1601\",\"NASER1525\",\"maitha1597\",\"Bakhtita1734\",\"saeed1747\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,6,0,2,0,0,3,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,50.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,66.67,0.00,100.00,0.00,0.00,66.67,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,52.43,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,34.65,0.00,24.83,0.00,0.00,32.84,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,47.57,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,65.35,0.00,75.17,0.00,0.00,67.16,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:19:35 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:19:35 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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Service Time\",\"colValue\":\"00:08:48\"},{\"colName\":\"Logged time\",\"colValue\":\"05:43:50\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 38.41% | Back office: 0.00% | Idle: 61.59%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"AWADOOD1316\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"BADREYA1568\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Bakhtita1734\",\"ServiceHours\":0.44,\"BackOfficeHours\":0.00,\"IdleHours\":0.90,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"BASHIR1053\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"C1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"HAJER390\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"HALA885\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Hamda1601\",\"ServiceHours\":0.17,\"BackOfficeHours\":0.00,\"IdleHours\":0.52,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"HAMDA926\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"IBRAHIM1071\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"LAILA815\",\"ServiceHours\":0.68,\"BackOfficeHours\":0.00,\"IdleHours\":1.28,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"LATIFA951\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"MAITA841\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"maitha1597\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"MARWA843\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"MNAEEM1319\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"MUNA774\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"NASER1525\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"NOURA\",\"ServiceHours\":0.91,\"BackOfficeHours\":0.00,\"IdleHours\":0.82,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"saeed1747\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"SAMTA569\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"UMER1024\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER17\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER18\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER19\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER20\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER21\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER22\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER25\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:19:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:19:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:20:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:20:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:21:05 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:21:05 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BADREYA1568\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"Bakhtita1734\",\"Date\":\"11/09/2024\",\"TicketServed\":3,\"AvgServiceTime\":\"00:08:48\",\"SLAService\":66.67,\"LoggedTime\":\"01:20:37\",\"ServingPercentage\":32.77,\"BackOfficePercentage\":0.00,\"IdlePercentage\":67.23,\"ArrivalTime\":\"07:58:58\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BASHIR1053\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"C1\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAJER390\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HALA885\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"Hamda1601\",\"Date\":\"11/09/2024\",\"TicketServed\":2,\"AvgServiceTime\":\"00:05:10\",\"SLAService\":100.00,\"LoggedTime\":\"00:41:52\",\"ServingPercentage\":24.72,\"BackOfficePercentage\":0.00,\"IdlePercentage\":75.28,\"ArrivalTime\":\"03:29:04\",\"EndTime\":\"04:00:05\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"HAMDA926\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"IBRAHIM1071\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LAILA815\",\"Date\":\"11/09/2024\",\"TicketServed\":6,\"AvgServiceTime\":\"00:06:47\",\"SLAService\":66.67,\"LoggedTime\":\"01:57:53\",\"ServingPercentage\":34.60,\"BackOfficePercentage\":0.00,\"IdlePercentage\":65.40,\"ArrivalTime\":\"07:21:42\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"LATIFA951\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MAITA841\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"maitha1597\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MARWA843\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MNAEEM1319\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"MUNA774\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NASER1525\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"NOURA\",\"Date\":\"11/09/2024\",\"TicketServed\":4,\"AvgServiceTime\":\"00:13:38\",\"SLAService\":50.00,\"LoggedTime\":\"01:44:12\",\"ServingPercentage\":52.34,\"BackOfficePercentage\":0.00,\"IdlePercentage\":47.66,\"ArrivalTime\":\"07:35:23\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"saeed1747\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"SAMTA569\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"UMER1024\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER17\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER18\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER19\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER20\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER21\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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9/11/2024 9:21:27 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:21:28 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BADREYA1568\",\"Category\":\"FEMALE REGISTRATION\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BADREYA1568\",\"Category\":\"MALE REGISTRATION\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BADREYA1568\",\"Category\":\"REBOOKING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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9/11/2024 9:21:31 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:21:31 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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}]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"BASHIR1053\",\"AWADOOD1316\",\"LATIFA951\",\"HAJER390\",\"MAITA841\",\"MNAEEM1319\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"IBRAHIM1071\",\"NOURA\",\"USER22\",\"USER25\",\"BADREYA1568\",\"MUNA774\",\"UMER1024\",\"HALA885\",\"MARWA843\",\"HAMDA926\",\"LAILA815\",\"SAMTA569\",\"Hamda1601\",\"NASER1525\",\"maitha1597\",\"Bakhtita1734\",\"saeed1747\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,6,0,2,0,0,3,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,50.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,66.67,0.00,100.00,0.00,0.00,66.67,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,51.44,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,34.07,0.00,23.69,0.00,0.00,32.05,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,48.56,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,65.93,0.00,76.31,0.00,0.00,67.95,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:21:36 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:21:36 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BADREYA1568\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Bakhtita1734\",\"TicketServed\":3,\"AvgServiceTime\":\"00:08:48\",\"SLA\":66.67,\"DaysWorked\":1,\"LoggedTime\":\"01:22:37\",\"ServingPercentage\":31.97,\"BackendPercentage\":0.00,\"IdlePercentage\":68.03,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BASHIR1053\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAJER390\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HALA885\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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ALAIN\",\"OperatorName\":\"USER20\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"BASHIR1053\",\"AWADOOD1316\",\"LATIFA951\",\"HAJER390\",\"MAITA841\",\"MNAEEM1319\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"IBRAHIM1071\",\"NOURA\",\"USER22\",\"USER25\",\"BADREYA1568\",\"MUNA774\",\"UMER1024\",\"HALA885\",\"MARWA843\",\"HAMDA926\",\"LAILA815\",\"SAMTA569\",\"Hamda1601\",\"NASER1525\",\"maitha1597\",\"Bakhtita1734\",\"saeed1747\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,6,0,2,0,0,3,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,50.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,66.67,0.00,100.00,0.00,0.00,66.67,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,51.35,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,34.02,0.00,23.59,0.00,0.00,31.97,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,48.65,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,65.98,0.00,76.41,0.00,0.00,68.03,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:21:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:21:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:22:29 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:22:29 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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}]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"BASHIR1053\",\"AWADOOD1316\",\"LATIFA951\",\"HAJER390\",\"MAITA841\",\"MNAEEM1319\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"IBRAHIM1071\",\"NOURA\",\"USER22\",\"USER25\",\"BADREYA1568\",\"MUNA774\",\"UMER1024\",\"HALA885\",\"MARWA843\",\"HAMDA926\",\"LAILA815\",\"SAMTA569\",\"Hamda1601\",\"NASER1525\",\"maitha1597\",\"Bakhtita1734\",\"saeed1747\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,6,0,2,0,0,3,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,50.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,66.67,0.00,100.00,0.00,0.00,66.67,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,51.35,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,34.02,0.00,23.59,0.00,0.00,31.97,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,48.65,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,65.98,0.00,76.41,0.00,0.00,68.03,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:22:42 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:22:42 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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Service Time\",\"colValue\":\"00:08:48\"},{\"colName\":\"Logged time\",\"colValue\":\"05:52:34\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 37.46% | Back office: 0.00% | Idle: 62.54%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"AWADOOD1316\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"BADREYA1568\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Bakhtita1734\",\"ServiceHours\":0.44,\"BackOfficeHours\":0.00,\"IdleHours\":0.94,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"BASHIR1053\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"C1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"HAJER390\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"HALA885\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Hamda1601\",\"ServiceHours\":0.17,\"BackOfficeHours\":0.00,\"IdleHours\":0.56,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"HAMDA926\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"IBRAHIM1071\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"LAILA815\",\"ServiceHours\":0.68,\"BackOfficeHours\":0.00,\"IdleHours\":1.32,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"LATIFA951\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"MAITA841\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"maitha1597\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"MARWA843\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"MNAEEM1319\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"MUNA774\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"NASER1525\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"NOURA\",\"ServiceHours\":0.91,\"BackOfficeHours\":0.00,\"IdleHours\":0.86,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"saeed1747\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"SAMTA569\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"UMER1024\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER17\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER18\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER19\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER20\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER21\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER22\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER25\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:22:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:22:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:22:56 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:22:56 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE 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REGISTRATION\",\"IssuedTicketsPerCategory\":22,\"PercentageIssuedTickets\":91.67,\"ServedTicketsPerCategory\":14,\"PercentageServedTickets\":93.33,\"AvgWaitTime\":\"00:09:29\",\"WaitingSLACount\":14,\"WaitingSLAPercentage\":63.64,\"AvgServiceTime\":\"00:09:14\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":64.29,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.17,\"UnqualifiedTickets\":7,\"FFTime\":\"02:09:26\",\"MaxFFTime\":\"00:28:36\",\"AvgFFTime\":\"00:09:14\",\"PercentageFFTime\":97.99,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:22:19\",\"MaxWaitingTime\":\"00:20:37\"},{\"CategoryName\":\"MALE TYPING 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ASSESSMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"15 / 24 (62.50%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:39 | SLA: 62.50%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:08:48 | SLA: 66.67%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (4.17%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":2.65,\"AverageWaitingTimePerCategory\":12.25,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"AverageServiceTimePerCategory\":9.25,\"AverageWaitingTimePerCategory\":9.49,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:23:03 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:23:03 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1,\"PercentageServedTickets\":6.67,\"AvgWaitTime\":\"00:12:15\",\"MaxWaitTime\":\"00:12:15\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"FFTime\":\"00:02:39\",\"AvgFFTime\":\"00:02:39\",\"MaxFFTime\":\"00:02:39\",\"PercentageFFTime\":\"2.01\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:12:15\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":14,\"PercentageServedTickets\":93.33,\"AvgWaitTime\":\"00:09:29\",\"MaxWaitTime\":\"00:20:37\",\"WaitingSLACount\":14,\"WaitingSLAPercentage\":63.64,\"FFTime\":\"02:09:26\",\"AvgFFTime\":\"00:28:36\",\"MaxFFTime\":\"00:09:14\",\"PercentageFFTime\":\"97.99\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"02:22:19\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"15 / 24 (62.50%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:39 | Max.: 00:20:37 | SLA: 62.50% (15)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1,\"PercentageServedTickets\":\"7\",\"AvgWaitTime\":\"12.25\",\"MaxWaitTime\":\"00:12:15\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"50.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":14,\"PercentageServedTickets\":\"94\",\"AvgWaitTime\":\"9.48\",\"MaxWaitTime\":\"00:20:37\",\"WaitingSLACount\":14,\"WaitingSLAPercentage\":\"63.64%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:23:06 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:23:07 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Total Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"IssuedTickets\":24,\"ServedTickets\":15,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:09:39\",\"WaitingSLAPercentage\":62.50,\"WaitingSLACount\":15,\"AvgServiceTime\":\"00:08:48\",\"ServiceSLAPercentage\":66.67,\"ServiceSLACount\":10,\"FFTime\":\"02:12:05\",\"MaxFFTime\":\"00:31:15\",\"AvgFFTime\":\"00:08:48\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:34:34\",\"MaxWaitingTime\":\"00:20:37\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"15 / 24 ( 62.50% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:39 | SLA: 62.50%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:08:48 | SLA: 66.67%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (4.17%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"EDC ALAIN\"],\"TicketIssued\":[24],\"TicketServed\":[15],\"TicketServedPercentage\":[66.67],\"TicketWaitingPercentage\":[62.50]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:23:11 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:23:14 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. 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9/11/2024 9:23:20 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:23:23 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. 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9/11/2024 9:23:33 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:23:34 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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}]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"BASHIR1053\",\"AWADOOD1316\",\"LATIFA951\",\"HAJER390\",\"MAITA841\",\"MNAEEM1319\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"IBRAHIM1071\",\"NOURA\",\"USER22\",\"USER25\",\"BADREYA1568\",\"MUNA774\",\"UMER1024\",\"HALA885\",\"MARWA843\",\"HAMDA926\",\"LAILA815\",\"SAMTA569\",\"Hamda1601\",\"NASER1525\",\"maitha1597\",\"Bakhtita1734\",\"saeed1747\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,5,0,0,0,0,0,0,0,0,6,0,2,0,0,4,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,60.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,66.67,0.00,100.00,0.00,0.00,75.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,50.50,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,33.51,0.00,22.66,0.00,0.00,42.89,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,49.50,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,66.49,0.00,77.34,0.00,0.00,57.11,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:23:38 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:23:38 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"11/09/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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Service Time\",\"colValue\":\"00:08:20\"},{\"colName\":\"Logged time\",\"colValue\":\"06:00:38\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 39.35% | Back office: 0.00% | Idle: 60.65%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"AWADOOD1316\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"BADREYA1568\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Bakhtita1734\",\"ServiceHours\":0.60,\"BackOfficeHours\":0.00,\"IdleHours\":0.81,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"BASHIR1053\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"C1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"HAJER390\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"HALA885\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Hamda1601\",\"ServiceHours\":0.17,\"BackOfficeHours\":0.00,\"IdleHours\":0.59,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"HAMDA926\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"IBRAHIM1071\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"LAILA815\",\"ServiceHours\":0.68,\"BackOfficeHours\":0.00,\"IdleHours\":1.35,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"LATIFA951\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"MAITA841\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"maitha1597\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"MARWA843\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"MNAEEM1319\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"MUNA774\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"NASER1525\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"NOURA\",\"ServiceHours\":0.91,\"BackOfficeHours\":0.00,\"IdleHours\":0.89,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"saeed1747\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"SAMTA569\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"UMER1024\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER17\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER18\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER19\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER20\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER21\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER22\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"USER25\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:23:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:23:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:23:49 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:23:49 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE 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REGISTRATION\",\"IssuedTicketsPerCategory\":22,\"PercentageIssuedTickets\":91.67,\"ServedTicketsPerCategory\":15,\"PercentageServedTickets\":88.24,\"AvgWaitTime\":\"00:09:39\",\"WaitingSLACount\":15,\"WaitingSLAPercentage\":68.18,\"AvgServiceTime\":\"00:09:16\",\"ServiceSLACount\":10,\"ServiceSLAPercentage\":66.67,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.17,\"UnqualifiedTickets\":6,\"FFTime\":\"02:19:14\",\"MaxFFTime\":\"00:28:36\",\"AvgFFTime\":\"00:09:16\",\"PercentageFFTime\":98.12,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:34:35\",\"MaxWaitingTime\":\"00:20:37\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR 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TYPING SERVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP 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MALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP 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ASSESSMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"17 / 24 (70.83%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:03 | SLA: 70.83%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:08:20 | SLA: 70.59%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (4.17%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":1.33,\"AverageWaitingTimePerCategory\":13.18,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"AverageServiceTimePerCategory\":9.28,\"AverageWaitingTimePerCategory\":9.66,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR 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REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:23:56 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:23:56 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time 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\"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"17 / 24 (70.83%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:03 | Max.: 00:20:37 | SLA: 70.83% (17)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":2,\"PercentageServedTickets\":\"12\",\"AvgWaitTime\":\"13.18\",\"MaxWaitTime\":\"00:14:07\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":\"100.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE 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REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:24:03 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-09-04 fto: 2024-09-10 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:24:04 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":331,\"PercentageServedTickets\":24.68,\"AvgWaitTime\":\"00:07:36\",\"MaxWaitTime\":\"00:59:20\",\"WaitingSLACount\":328,\"WaitingSLAPercentage\":97.62,\"FFTime\":\"08:32:54\",\"AvgFFTime\":\"06:23:16\",\"MaxFFTime\":\"00:05:54\",\"PercentageFFTime\":\"25.70\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"17:58:11\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":1002,\"PercentageServedTickets\":74.72,\"AvgWaitTime\":\"00:09:10\",\"MaxWaitTime\":\"00:44:08\",\"WaitingSLACount\":973,\"WaitingSLAPercentage\":96.24,\"FFTime\":\"21:50:55\",\"AvgFFTime\":\"05:38:26\",\"MaxFFTime\":\"00:05:37\",\"PercentageFFTime\":\"74.11\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"09:31:01\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":1,\"PercentageServedTickets\":0.07,\"AvgWaitTime\":\"00:00:01\",\"MaxWaitTime\":\"00:00:01\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"FFTime\":\"00:00:08\",\"AvgFFTime\":\"00:00:08\",\"MaxFFTime\":\"00:00:08\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:01\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":1,\"PercentageServedTickets\":0.07,\"AvgWaitTime\":\"01:53:14\",\"MaxWaitTime\":\"01:53:14\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:03\",\"AvgFFTime\":\"00:00:03\",\"MaxFFTime\":\"00:00:03\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"01:53:14\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":6,\"PercentageServedTickets\":0.45,\"AvgWaitTime\":\"00:06:22\",\"MaxWaitTime\":\"00:15:59\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":85.71,\"FFTime\":\"00:14:18\",\"AvgFFTime\":\"00:10:24\",\"MaxFFTime\":\"00:02:23\",\"PercentageFFTime\":\"0.19\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:38:14\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"1341 / 1356 (98.89%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:08:50 | Max.: 01:53:14 | SLA: 96.46% (1308)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":331,\"PercentageServedTickets\":\"25\",\"AvgWaitTime\":\"7.60\",\"MaxWaitTime\":\"00:59:20\",\"WaitingSLACount\":328,\"WaitingSLAPercentage\":\"97.62%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":1002,\"PercentageServedTickets\":\"75\",\"AvgWaitTime\":\"9.17\",\"MaxWaitTime\":\"00:44:08\",\"WaitingSLACount\":973,\"WaitingSLAPercentage\":\"96.24%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":1,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"0.02\",\"MaxWaitTime\":\"00:00:01\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"100.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":1,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"113.23\",\"MaxWaitTime\":\"01:53:14\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":6,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"6.37\",\"MaxWaitTime\":\"00:15:59\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":\"85.71%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:24:11 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-12 fto: 2024-09-10 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:24:11 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1411,\"PercentageServedTickets\":23.52,\"AvgWaitTime\":\"00:08:18\",\"MaxWaitTime\":\"01:05:10\",\"WaitingSLACount\":1388,\"WaitingSLAPercentage\":97.34,\"FFTime\":\"13:56:22\",\"AvgFFTime\":\"18:39:59\",\"MaxFFTime\":\"00:05:41\",\"PercentageFFTime\":\"24.95\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"03:14:16\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":4475,\"PercentageServedTickets\":74.61,\"AvgWaitTime\":\"00:08:19\",\"MaxWaitTime\":\"00:57:36\",\"WaitingSLACount\":4326,\"WaitingSLAPercentage\":96.05,\"FFTime\":\"08:30:18\",\"AvgFFTime\":\"03:58:27\",\"MaxFFTime\":\"00:05:15\",\"PercentageFFTime\":\"73.12\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"22:14:15\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":15,\"PercentageServedTickets\":0.25,\"AvgWaitTime\":\"00:23:27\",\"MaxWaitTime\":\"02:16:59\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":80.00,\"FFTime\":\"00:25:19\",\"AvgFFTime\":\"00:23:38\",\"MaxFFTime\":\"00:01:41\",\"PercentageFFTime\":\"0.08\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"05:51:45\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":1,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:00:39\",\"MaxWaitTime\":\"00:00:39\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"FFTime\":\"00:00:15\",\"AvgFFTime\":\"00:00:15\",\"MaxFFTime\":\"00:00:15\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:39\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":3,\"PercentageServedTickets\":0.05,\"AvgWaitTime\":\"00:52:52\",\"MaxWaitTime\":\"01:53:14\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":33.33,\"FFTime\":\"00:00:40\",\"AvgFFTime\":\"00:00:40\",\"MaxFFTime\":\"00:00:13\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"02:38:36\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":93,\"PercentageServedTickets\":1.55,\"AvgWaitTime\":\"00:11:11\",\"MaxWaitTime\":\"01:03:44\",\"WaitingSLACount\":86,\"WaitingSLAPercentage\":90.53,\"FFTime\":\"09:52:46\",\"AvgFFTime\":\"04:05:57\",\"MaxFFTime\":\"00:06:22\",\"PercentageFFTime\":\"1.84\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"17:20:38\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5998 / 6044 (99.24%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:08:25 | Max.: 02:16:59 | SLA: 96.19% (5814)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1411,\"PercentageServedTickets\":\"24\",\"AvgWaitTime\":\"8.30\",\"MaxWaitTime\":\"01:05:10\",\"WaitingSLACount\":1388,\"WaitingSLAPercentage\":\"97.34%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":4475,\"PercentageServedTickets\":\"75\",\"AvgWaitTime\":\"8.33\",\"MaxWaitTime\":\"00:57:36\",\"WaitingSLACount\":4326,\"WaitingSLAPercentage\":\"96.05%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":15,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"23.45\",\"MaxWaitTime\":\"02:16:59\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":\"80.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":1,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"0.65\",\"MaxWaitTime\":\"00:00:39\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"100.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":3,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"52.87\",\"MaxWaitTime\":\"01:53:14\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"33.33%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":93,\"PercentageServedTickets\":\"2\",\"AvgWaitTime\":\"11.18\",\"MaxWaitTime\":\"01:03:44\",\"WaitingSLACount\":86,\"WaitingSLAPercentage\":\"90.53%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:24:15 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-07-13 fto: 2024-08-11 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:24:16 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1575,\"PercentageServedTickets\":20.00,\"AvgWaitTime\":\"00:10:13\",\"MaxWaitTime\":\"01:06:49\",\"WaitingSLACount\":1506,\"WaitingSLAPercentage\":94.42,\"FFTime\":\"-\",\"AvgFFTime\":\"18:32:18\",\"MaxFFTime\":\"00:05:09\",\"PercentageFFTime\":\"23.15\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"04:30:57\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":5977,\"PercentageServedTickets\":75.89,\"AvgWaitTime\":\"00:12:10\",\"MaxWaitTime\":\"01:27:02\",\"WaitingSLACount\":5428,\"WaitingSLAPercentage\":90.35,\"FFTime\":\"-\",\"AvgFFTime\":\"00:09:54\",\"MaxFFTime\":\"00:04:19\",\"PercentageFFTime\":\"73.60\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"14:04:31\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":94,\"PercentageServedTickets\":1.19,\"AvgWaitTime\":\"00:18:46\",\"MaxWaitTime\":\"03:14:46\",\"WaitingSLACount\":80,\"WaitingSLAPercentage\":85.11,\"FFTime\":\"-\",\"AvgFFTime\":\"01:00:20\",\"MaxFFTime\":\"00:00:59\",\"PercentageFFTime\":\"0.27\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"05:24:26\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":1,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:31:02\",\"MaxWaitTime\":\"00:31:02\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:06\",\"MaxFFTime\":\"00:00:06\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:31:02\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":229,\"PercentageServedTickets\":2.91,\"AvgWaitTime\":\"00:16:28\",\"MaxWaitTime\":\"02:29:10\",\"WaitingSLACount\":198,\"WaitingSLAPercentage\":85.34,\"FFTime\":\"-\",\"AvgFFTime\":\"05:24:26\",\"MaxFFTime\":\"00:04:34\",\"PercentageFFTime\":\"2.98\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"14:50:54\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"7876 / 7930 (99.32%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:11:59 | Max.: 03:14:46 | SLA: 90.95% (7212)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1575,\"PercentageServedTickets\":\"20\",\"AvgWaitTime\":\"10.23\",\"MaxWaitTime\":\"01:06:49\",\"WaitingSLACount\":1506,\"WaitingSLAPercentage\":\"94.42%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":5977,\"PercentageServedTickets\":\"76\",\"AvgWaitTime\":\"12.18\",\"MaxWaitTime\":\"01:27:02\",\"WaitingSLACount\":5428,\"WaitingSLAPercentage\":\"90.35%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":94,\"PercentageServedTickets\":\"2\",\"AvgWaitTime\":\"18.77\",\"MaxWaitTime\":\"03:14:46\",\"WaitingSLACount\":80,\"WaitingSLAPercentage\":\"85.11%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":1,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"31.03\",\"MaxWaitTime\":\"00:31:02\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":229,\"PercentageServedTickets\":\"3\",\"AvgWaitTime\":\"16.47\",\"MaxWaitTime\":\"02:29:10\",\"WaitingSLACount\":198,\"WaitingSLAPercentage\":\"85.34%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:24:20 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-12 fto: 2024-09-10 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:24:20 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1411,\"PercentageServedTickets\":23.52,\"AvgWaitTime\":\"00:08:18\",\"MaxWaitTime\":\"01:05:10\",\"WaitingSLACount\":1388,\"WaitingSLAPercentage\":97.34,\"FFTime\":\"13:56:22\",\"AvgFFTime\":\"18:39:59\",\"MaxFFTime\":\"00:05:41\",\"PercentageFFTime\":\"24.95\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"03:14:16\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":4475,\"PercentageServedTickets\":74.61,\"AvgWaitTime\":\"00:08:19\",\"MaxWaitTime\":\"00:57:36\",\"WaitingSLACount\":4326,\"WaitingSLAPercentage\":96.05,\"FFTime\":\"08:30:18\",\"AvgFFTime\":\"03:58:27\",\"MaxFFTime\":\"00:05:15\",\"PercentageFFTime\":\"73.12\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"22:14:15\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":15,\"PercentageServedTickets\":0.25,\"AvgWaitTime\":\"00:23:27\",\"MaxWaitTime\":\"02:16:59\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":80.00,\"FFTime\":\"00:25:19\",\"AvgFFTime\":\"00:23:38\",\"MaxFFTime\":\"00:01:41\",\"PercentageFFTime\":\"0.08\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"05:51:45\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":1,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:00:39\",\"MaxWaitTime\":\"00:00:39\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"FFTime\":\"00:00:15\",\"AvgFFTime\":\"00:00:15\",\"MaxFFTime\":\"00:00:15\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:39\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":3,\"PercentageServedTickets\":0.05,\"AvgWaitTime\":\"00:52:52\",\"MaxWaitTime\":\"01:53:14\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":33.33,\"FFTime\":\"00:00:40\",\"AvgFFTime\":\"00:00:40\",\"MaxFFTime\":\"00:00:13\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"02:38:36\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":93,\"PercentageServedTickets\":1.55,\"AvgWaitTime\":\"00:11:11\",\"MaxWaitTime\":\"01:03:44\",\"WaitingSLACount\":86,\"WaitingSLAPercentage\":90.53,\"FFTime\":\"09:52:46\",\"AvgFFTime\":\"04:05:57\",\"MaxFFTime\":\"00:06:22\",\"PercentageFFTime\":\"1.84\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"17:20:38\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5998 / 6044 (99.24%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:08:25 | Max.: 02:16:59 | SLA: 96.19% (5814)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1411,\"PercentageServedTickets\":\"24\",\"AvgWaitTime\":\"8.30\",\"MaxWaitTime\":\"01:05:10\",\"WaitingSLACount\":1388,\"WaitingSLAPercentage\":\"97.34%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":4475,\"PercentageServedTickets\":\"75\",\"AvgWaitTime\":\"8.33\",\"MaxWaitTime\":\"00:57:36\",\"WaitingSLACount\":4326,\"WaitingSLAPercentage\":\"96.05%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":15,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"23.45\",\"MaxWaitTime\":\"02:16:59\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":\"80.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":1,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"0.65\",\"MaxWaitTime\":\"00:00:39\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"100.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":3,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"52.87\",\"MaxWaitTime\":\"01:53:14\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"33.33%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":93,\"PercentageServedTickets\":\"2\",\"AvgWaitTime\":\"11.18\",\"MaxWaitTime\":\"01:03:44\",\"WaitingSLACount\":86,\"WaitingSLAPercentage\":\"90.53%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:24:25 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-12 fto: 2024-09-10 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:24:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:24:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:25:29 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BADREYA1568\",\"TicketServed\":12,\"AvgServiceTime\":\"00:08:50\",\"SLA\":58.33,\"DaysWorked\":1,\"LoggedTime\":\"02:24:36\",\"ServingPercentage\":73.36,\"BackendPercentage\":0.00,\"IdlePercentage\":26.64,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Bakhtita1734\",\"TicketServed\":594,\"AvgServiceTime\":\"00:05:14\",\"SLA\":88.55,\"DaysWorked\":18,\"LoggedTime\":\"6 day(s) 01:40:08\",\"ServingPercentage\":35.60,\"BackendPercentage\":0.00,\"IdlePercentage\":65.68,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BASHIR1053\",\"TicketServed\":53,\"AvgServiceTime\":\"00:05:03\",\"SLA\":88.68,\"DaysWorked\":9,\"LoggedTime\":\"13:50:31\",\"ServingPercentage\":32.31,\"BackendPercentage\":0.00,\"IdlePercentage\":67.69,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAJER390\",\"TicketServed\":689,\"AvgServiceTime\":\"00:05:54\",\"SLA\":81.13,\"DaysWorked\":18,\"LoggedTime\":\"4 day(s) 13:54:37\",\"ServingPercentage\":61.66,\"BackendPercentage\":0.00,\"IdlePercentage\":38.34,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HALA885\",\"TicketServed\":987,\"AvgServiceTime\":\"00:05:26\",\"SLA\":85.61,\"DaysWorked\":26,\"LoggedTime\":\"7 day(s) 08:05:29\",\"ServingPercentage\":50.81,\"BackendPercentage\":0.00,\"IdlePercentage\":49.66,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Hamda1601\",\"TicketServed\":533,\"AvgServiceTime\":\"00:10:22\",\"SLA\":68.86,\"DaysWorked\":25,\"LoggedTime\":\"11 day(s) 00:57:21\",\"ServingPercentage\":34.77,\"BackendPercentage\":0.00,\"IdlePercentage\":66.26,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"IBRAHIM1071\",\"TicketServed\":846,\"AvgServiceTime\":\"00:02:41\",\"SLA\":95.86,\"DaysWorked\":24,\"LoggedTime\":\"5 day(s) 08:47:55\",\"ServingPercentage\":29.51,\"BackendPercentage\":0.00,\"IdlePercentage\":70.49,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LAILA815\",\"TicketServed\":681,\"AvgServiceTime\":\"00:07:05\",\"SLA\":77.09,\"DaysWorked\":24,\"LoggedTime\":\"5 day(s) 07:44:11\",\"ServingPercentage\":62.95,\"BackendPercentage\":0.00,\"IdlePercentage\":37.05,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MARWA843\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MNAEEM1319\",\"TicketServed\":544,\"AvgServiceTime\":\"00:00:26\",\"SLA\":99.63,\"DaysWorked\":26,\"LoggedTime\":\"4 day(s) 05:36:37\",\"ServingPercentage\":3.88,\"BackendPercentage\":0.00,\"IdlePercentage\":96.12,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MUNA774\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"TicketServed\":105,\"AvgServiceTime\":\"00:04:13\",\"SLA\":87.62,\"DaysWorked\":4,\"LoggedTime\":\"1 day(s) 02:13:06\",\"ServingPercentage\":28.19,\"BackendPercentage\":0.00,\"IdlePercentage\":71.81,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"saeed1747\",\"TicketServed\":730,\"AvgServiceTime\":\"00:06:05\",\"SLA\":85.34,\"DaysWorked\":25,\"LoggedTime\":\"5 day(s) 16:51:01\",\"ServingPercentage\":54.10,\"BackendPercentage\":0.00,\"IdlePercentage\":45.90,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"SAMTA569\",\"TicketServed\":224,\"AvgServiceTime\":\"00:06:49\",\"SLA\":87.50,\"DaysWorked\":9,\"LoggedTime\":\"3 day(s) 18:08:06\",\"ServingPercentage\":28.29,\"BackendPercentage\":0.00,\"IdlePercentage\":73.88,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"BASHIR1053\",\"AWADOOD1316\",\"LATIFA951\",\"HAJER390\",\"MAITA841\",\"MNAEEM1319\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"IBRAHIM1071\",\"NOURA\",\"USER22\",\"USER25\",\"BADREYA1568\",\"MUNA774\",\"UMER1024\",\"HALA885\",\"MARWA843\",\"HAMDA926\",\"LAILA815\",\"SAMTA569\",\"Hamda1601\",\"NASER1525\",\"maitha1597\",\"Bakhtita1734\",\"saeed1747\"],\"TicketServed\":[0,53,0,0,689,0,544,0,0,0,0,0,846,105,0,0,12,0,0,987,0,0,681,224,533,0,0,594,730],\"SLA\":[0.00,88.68,0.00,0.00,81.13,0.00,99.63,0.00,0.00,0.00,0.00,0.00,95.86,87.62,0.00,0.00,58.33,0.00,0.00,85.61,0.00,0.00,77.09,87.50,68.86,0.00,0.00,88.55,85.34],\"ServingPercentage\":[0.00,32.31,0.00,0.00,61.66,0.00,3.88,0.00,0.00,0.00,0.00,0.00,29.51,28.19,0.00,0.00,73.36,0.00,0.00,50.81,0.00,0.00,62.95,28.29,34.77,0.00,0.00,35.60,54.10],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,67.69,0.00,0.00,38.34,0.00,96.12,0.00,0.00,0.00,0.00,0.00,70.49,71.81,0.00,0.00,26.64,0.00,0.00,49.66,0.00,0.00,37.05,73.88,66.26,0.00,0.00,65.68,45.90],\"ProcessingTime\":[\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:25:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:25:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:25:58 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-12 fto: 2024-09-10 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:26:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:26:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:26:57 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BADREYA1568\",\"TicketServed\":12,\"AvgServiceTime\":\"00:08:50\",\"SLA\":58.33,\"DaysWorked\":1,\"LoggedTime\":\"02:24:36\",\"ServingPercentage\":73.36,\"BackendPercentage\":0.00,\"IdlePercentage\":26.64,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Bakhtita1734\",\"TicketServed\":594,\"AvgServiceTime\":\"00:05:14\",\"SLA\":88.55,\"DaysWorked\":18,\"LoggedTime\":\"6 day(s) 01:40:08\",\"ServingPercentage\":35.60,\"BackendPercentage\":0.00,\"IdlePercentage\":65.68,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BASHIR1053\",\"TicketServed\":53,\"AvgServiceTime\":\"00:05:03\",\"SLA\":88.68,\"DaysWorked\":9,\"LoggedTime\":\"13:50:31\",\"ServingPercentage\":32.31,\"BackendPercentage\":0.00,\"IdlePercentage\":67.69,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAJER390\",\"TicketServed\":689,\"AvgServiceTime\":\"00:05:54\",\"SLA\":81.13,\"DaysWorked\":18,\"LoggedTime\":\"4 day(s) 13:54:37\",\"ServingPercentage\":61.66,\"BackendPercentage\":0.00,\"IdlePercentage\":38.34,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HALA885\",\"TicketServed\":987,\"AvgServiceTime\":\"00:05:26\",\"SLA\":85.61,\"DaysWorked\":26,\"LoggedTime\":\"7 day(s) 08:05:29\",\"ServingPercentage\":50.81,\"BackendPercentage\":0.00,\"IdlePercentage\":49.66,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Hamda1601\",\"TicketServed\":533,\"AvgServiceTime\":\"00:10:22\",\"SLA\":68.86,\"DaysWorked\":25,\"LoggedTime\":\"11 day(s) 00:57:21\",\"ServingPercentage\":34.77,\"BackendPercentage\":0.00,\"IdlePercentage\":66.26,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"IBRAHIM1071\",\"TicketServed\":846,\"AvgServiceTime\":\"00:02:41\",\"SLA\":95.86,\"DaysWorked\":24,\"LoggedTime\":\"5 day(s) 08:47:55\",\"ServingPercentage\":29.51,\"BackendPercentage\":0.00,\"IdlePercentage\":70.49,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LAILA815\",\"TicketServed\":681,\"AvgServiceTime\":\"00:07:05\",\"SLA\":77.09,\"DaysWorked\":24,\"LoggedTime\":\"5 day(s) 07:44:11\",\"ServingPercentage\":62.95,\"BackendPercentage\":0.00,\"IdlePercentage\":37.05,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MARWA843\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MNAEEM1319\",\"TicketServed\":544,\"AvgServiceTime\":\"00:00:26\",\"SLA\":99.63,\"DaysWorked\":26,\"LoggedTime\":\"4 day(s) 05:36:37\",\"ServingPercentage\":3.88,\"BackendPercentage\":0.00,\"IdlePercentage\":96.12,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MUNA774\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"TicketServed\":105,\"AvgServiceTime\":\"00:04:13\",\"SLA\":87.62,\"DaysWorked\":4,\"LoggedTime\":\"1 day(s) 02:13:06\",\"ServingPercentage\":28.19,\"BackendPercentage\":0.00,\"IdlePercentage\":71.81,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"saeed1747\",\"TicketServed\":730,\"AvgServiceTime\":\"00:06:05\",\"SLA\":85.34,\"DaysWorked\":25,\"LoggedTime\":\"5 day(s) 16:51:01\",\"ServingPercentage\":54.10,\"BackendPercentage\":0.00,\"IdlePercentage\":45.90,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"SAMTA569\",\"TicketServed\":224,\"AvgServiceTime\":\"00:06:49\",\"SLA\":87.50,\"DaysWorked\":9,\"LoggedTime\":\"3 day(s) 18:08:06\",\"ServingPercentage\":28.29,\"BackendPercentage\":0.00,\"IdlePercentage\":73.88,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"BASHIR1053\",\"AWADOOD1316\",\"LATIFA951\",\"HAJER390\",\"MAITA841\",\"MNAEEM1319\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"IBRAHIM1071\",\"NOURA\",\"USER22\",\"USER25\",\"BADREYA1568\",\"MUNA774\",\"UMER1024\",\"HALA885\",\"MARWA843\",\"HAMDA926\",\"LAILA815\",\"SAMTA569\",\"Hamda1601\",\"NASER1525\",\"maitha1597\",\"Bakhtita1734\",\"saeed1747\"],\"TicketServed\":[0,53,0,0,689,0,544,0,0,0,0,0,846,105,0,0,12,0,0,987,0,0,681,224,533,0,0,594,730],\"SLA\":[0.00,88.68,0.00,0.00,81.13,0.00,99.63,0.00,0.00,0.00,0.00,0.00,95.86,87.62,0.00,0.00,58.33,0.00,0.00,85.61,0.00,0.00,77.09,87.50,68.86,0.00,0.00,88.55,85.34],\"ServingPercentage\":[0.00,32.31,0.00,0.00,61.66,0.00,3.88,0.00,0.00,0.00,0.00,0.00,29.51,28.19,0.00,0.00,73.36,0.00,0.00,50.81,0.00,0.00,62.95,28.29,34.77,0.00,0.00,35.60,54.10],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,67.69,0.00,0.00,38.34,0.00,96.12,0.00,0.00,0.00,0.00,0.00,70.49,71.81,0.00,0.00,26.64,0.00,0.00,49.66,0.00,0.00,37.05,73.88,66.26,0.00,0.00,65.68,45.90],\"ProcessingTime\":[\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:27:15 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.132
9/11/2024 9:27:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.132
9/11/2024 9:27:19 AM | Request Received onLoginClick=> userName: shjmun | Client IP: 5.195.235.132
9/11/2024 9:27:19 AM | Response Sent => {"Result":"0","UserID":"27","UserRoleID":"3","UserLevelID":"13-R","UserName":"shjmun","Password":"JHSRdAxE8Kw=","tokenKey":"GZSY7YEA7B"} | Client IP: 5.195.235.132
9/11/2024 9:27:20 AM | Request Received getUserModuleRights=> branchId:0userId: 27 | Client IP: 5.195.235.132
9/11/2024 9:27:22 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.132
9/11/2024 9:27:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.132
9/11/2024 9:27:22 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.132
9/11/2024 9:27:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.132
9/11/2024 9:27:22 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.132
9/11/2024 9:27:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 9:27:22 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.132
9/11/2024 9:27:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.132
9/11/2024 9:27:26 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 9:27:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 9:27:40 AM | Request Received getUserModuleRights=> branchId:28userId: 27 | Client IP: 5.195.235.132
9/11/2024 9:27:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:27:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:28:18 AM | Request Received addBranchCounter=> BranchId: 28, CounterId: 19, Profile Count: 1 | Client IP: 5.195.235.132
9/11/2024 9:28:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 5.195.235.132
9/11/2024 9:28:22 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 9:28:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 9:28:42 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.132
9/11/2024 9:28:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.132
9/11/2024 9:28:42 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.132
9/11/2024 9:28:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.132
9/11/2024 9:28:43 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.132
9/11/2024 9:28:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 9:28:43 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.132
9/11/2024 9:28:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.132
9/11/2024 9:28:47 AM | Request Received getReportData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: category:NTT-Agriculture and Park|NWW-Agriculture Services|NAA-ARAMEX|NAA-Archive Dept Servc|NFF-Bailiff|BCO-BLOOD COLLECTION|BPS-BUILDING PERMIT SERV|CAS-Calculating Fees for|CSE-CASHIER|NII-Cashier|CHQ-CHEQUES|NCC-City Cleanliness|CON-Classification Coeff|NKK-Clearance Rectificat|NRR-Clemency Requests|CAA-Construction Project|CSE-Control Services|NQQ-Corp Parking Reserv|PUP-CORPORATE COMMUNICAT|NGG- CREMATION|NMM-Cremations|CSE-CUSTOMER SERVICE|REG-Customer Service|NDD-Customer Services|NDD-Dewatering Service|DGS-DIRECTOR GENERAL SER|DOC-DOCTOR|DNO-DRAINAGE NOC|DTC-Dubai Trade CSE Secu|NEE-Electronic Archive|EMA-Emirates Auctions|EMP-Emirates Post|ENP-Engineering Permits|ENV-Environment Control|NLL-Environmental Permit|NEE-Execution Settlement|NQQ-EXECUTN SEC HANDICAP|FEC-Fees Calculation|NAA-Female Lease|NBB-Female Rental|FID-FINANCE DEPARTMENT|FOC-Follow Cases|FOD-Food Control|NFF-Food Stuff Permit|NBB-Garbage Bag Sale|HRD-HUMAN RESOURCE DPT|ISS-Immigration Service|NII-Inquires|INR-Insurance Refund|NRR-Lease Contract Attes|MAS-Maintenance Services|MSS-Manpower Service|MED-Medical Fitness|MCO-MUN COUNCIL DISPUTE |MCL-MUN COUNCIL LAND APP|MPL-MUN PROPERTY LEASE|NHH-Notary Services |OAD-OUTDOOR ADVERTISING|OCA-OUTDOOR COMM ADS|ONC-OUTDOOR NON COMM ADS|OVA-OUTDOOR VEHICLE ADS|NLL-Owner|PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|PEN-PAYMENTS ENQUIRY|NNN-Permissions|NAZ-Pest Control Certifi|NXX-Pest Control Permt|NHH-POD Lease|NII-POD Rental|PRK-Public Parking|NSS-PUBLIC PARKING SERVI|PUS-Public Services|NKK-Ratification Lease|NHH-RDR DEPOSIT REC CHEQ|NTT-RDR HANDICAP|REG-REGISTRATION|RRD-RENT REGULATION DPT|NLL-Rental Contract|NNN-Rental deposit|NSS-Rental Dispute Execu|REN-Rental Disputes|RSD-Rental Resolution Dp|NCC-ROL CITIZEN SERVICES|NBB-ROL CONTRACT EDITING|NJJ-ROL NORMAL|NOO-ROL UAE HANDICAPPED|NMM-ROL URGENT SERVICES|SLK-Salik|SIC-Senior Control Servi|SNP-Senior Engineering|NEE-Senior Lease|SAS-Senior Maintenance|NFF-Senior Rental|NYY-Sewage Network|NZZ-Sewage Withdrawl  |NJJ-Suburb Parkng Srvces|MHH-TAHSEEL|TCS-TAHSEEL CARDS SER|TAH-TAHSEEL RECHARGE|NPP-TASHEEL|TCA-TENANCY CONTRACT ATT|NUU-Top Up E Gate|NCC-Urgent Lease|NDD-Urgent Rental|VAC-Vaccination|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|WAS-Waste Managment|XRA-XRAY|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 13-R | Client IP: 5.195.235.132
9/11/2024 9:28:47 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"BLOOD COLLECTION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"BUILDING PERMIT SERV\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Construction Project\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Calculating Fees for\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CHEQUES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Classification Coeff\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"CASHIER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Control Services\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":5.20,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":5.26,\"AvgWaitTime\":\"00:04:43\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":44.44,\"AvgServiceTime\":\"00:03:42\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":85.71,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"00:26:00\",\"MaxFFTime\":\"00:09:46\",\"AvgFFTime\":\"00:03:42\",\"PercentageFFTime\":3.38,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:33:04\",\"MaxWaitingTime\":\"00:12:01\"},{\"CategoryName\":\"CUSTOMER SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DIRECTOR GENERAL SER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DRAINAGE NOC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DOCTOR\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Dubai Trade CSE Secu\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Emirates Auctions\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Emirates Post\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Engineering 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9/11/2024 9:28:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:28:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:28:53 AM | Request Received getUserModuleRights=> branchId:28userId: 27 | Client IP: 5.195.235.132
9/11/2024 9:29:08 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:29:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:29:41 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 9:29:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 9:30:00 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:30:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:30:28 AM | Request Received addBranchCounter=> BranchId: 28, CounterId: 16, Profile Count: 1 | Client IP: 5.195.235.132
9/11/2024 9:30:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 5.195.235.132
9/11/2024 9:30:42 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 9:30:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 9:31:42 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 9:31:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 9:31:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:31:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:31:55 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.132
9/11/2024 9:31:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.132
9/11/2024 9:32:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:32:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:33:31 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:33:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:34:00 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:34:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:34:03 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-12 fto: 2024-09-10 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:34:04 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":1426,\"PercentageIssuedTickets\":23.59,\"ServedTicketsPerCategory\":1411,\"PercentageServedTickets\":23.52,\"AvgWaitTime\":\"00:08:18\",\"WaitingSLACount\":1388,\"WaitingSLAPercentage\":97.34,\"AvgServiceTime\":\"00:05:41\",\"ServiceSLACount\":1185,\"ServiceSLAPercentage\":83.98,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":15,\"FFTime\":\"13:56:22\",\"MaxFFTime\":\"18:39:59\",\"AvgFFTime\":\"00:05:41\",\"PercentageFFTime\":24.95,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:14:16\",\"MaxWaitingTime\":\"01:05:10\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"IssuedTicketsPerCategory\":4504,\"PercentageIssuedTickets\":74.52,\"ServedTicketsPerCategory\":4475,\"PercentageServedTickets\":74.61,\"AvgWaitTime\":\"00:08:19\",\"WaitingSLACount\":4326,\"WaitingSLAPercentage\":96.05,\"AvgServiceTime\":\"00:05:15\",\"ServiceSLACount\":3865,\"ServiceSLAPercentage\":86.37,\"NoShowTickets\":8,\"PercentageNoShowTickets\":0.13,\"UnqualifiedTickets\":21,\"FFTime\":\"08:30:18\",\"MaxFFTime\":\"03:58:27\",\"AvgFFTime\":\"00:05:15\",\"PercentageFFTime\":73.12,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"22:14:15\",\"MaxWaitingTime\":\"00:57:36\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"IssuedTicketsPerCategory\":15,\"PercentageIssuedTickets\":0.25,\"ServedTicketsPerCategory\":15,\"PercentageServedTickets\":0.25,\"AvgWaitTime\":\"00:23:27\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":80.00,\"AvgServiceTime\":\"00:01:41\",\"ServiceSLACount\":14,\"ServiceSLAPercentage\":93.33,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:25:19\",\"MaxFFTime\":\"00:23:38\",\"AvgFFTime\":\"00:01:41\",\"PercentageFFTime\":0.08,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:51:45\",\"MaxWaitingTime\":\"02:16:59\"},{\"CategoryName\":\"Registration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:00:39\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:15\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:15\",\"MaxFFTime\":\"00:00:15\",\"AvgFFTime\":\"00:00:15\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:39\",\"MaxWaitingTime\":\"00:00:39\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.05,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.05,\"AvgWaitTime\":\"00:52:52\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":33.33,\"AvgServiceTime\":\"00:00:13\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:40\",\"MaxFFTime\":\"00:00:40\",\"AvgFFTime\":\"00:00:13\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:38:36\",\"MaxWaitingTime\":\"01:53:14\"},{\"CategoryName\":\"VIP MALE REG\",\"IssuedTicketsPerCategory\":95,\"PercentageIssuedTickets\":1.57,\"ServedTicketsPerCategory\":93,\"PercentageServedTickets\":1.55,\"AvgWaitTime\":\"00:11:11\",\"WaitingSLACount\":86,\"WaitingSLAPercentage\":90.53,\"AvgServiceTime\":\"00:06:22\",\"ServiceSLACount\":72,\"ServiceSLAPercentage\":77.42,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"09:52:46\",\"MaxFFTime\":\"04:05:57\",\"AvgFFTime\":\"00:06:22\",\"PercentageFFTime\":1.84,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"17:20:38\",\"MaxWaitingTime\":\"01:03:44\"},{\"CategoryName\":\"VIP REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5998 / 6044 (99.24%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:08:25 | SLA: 96.19%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:22 | SLA: 85.70%\"},{\"colName\":\"No Show\",\"colValue\":\"8 (0.13%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":5.70,\"AverageWaitingTimePerCategory\":8.30,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"AverageServiceTimePerCategory\":5.26,\"AverageWaitingTimePerCategory\":8.33,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"AverageServiceTimePerCategory\":1.69,\"AverageWaitingTimePerCategory\":23.45,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"AverageServiceTimePerCategory\":0.25,\"AverageWaitingTimePerCategory\":0.65,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"AverageServiceTimePerCategory\":0.22,\"AverageWaitingTimePerCategory\":52.87,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"AverageServiceTimePerCategory\":6.37,\"AverageWaitingTimePerCategory\":11.19,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:34:48 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:34:48 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":1482,\"PercentageIssuedTickets\":21.96,\"ServedTicketsPerCategory\":1467,\"PercentageServedTickets\":21.88,\"AvgWaitTime\":\"00:08:56\",\"WaitingSLACount\":1432,\"WaitingSLAPercentage\":96.63,\"AvgServiceTime\":\"00:05:26\",\"ServiceSLACount\":1231,\"ServiceSLAPercentage\":83.91,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":15,\"FFTime\":\"-\",\"MaxFFTime\":\"17:27:17\",\"AvgFFTime\":\"00:05:26\",\"PercentageFFTime\":23.84,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:34:18\",\"MaxWaitingTime\":\"01:06:49\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"IssuedTicketsPerCategory\":5075,\"PercentageIssuedTickets\":75.21,\"ServedTicketsPerCategory\":5048,\"PercentageServedTickets\":75.30,\"AvgWaitTime\":\"00:09:08\",\"WaitingSLACount\":4812,\"WaitingSLAPercentage\":94.82,\"AvgServiceTime\":\"00:04:52\",\"ServiceSLACount\":4450,\"ServiceSLAPercentage\":88.15,\"NoShowTickets\":9,\"PercentageNoShowTickets\":0.13,\"UnqualifiedTickets\":18,\"FFTime\":\"-\",\"MaxFFTime\":\"04:32:32\",\"AvgFFTime\":\"00:04:52\",\"PercentageFFTime\":73.42,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:57:48\",\"MaxWaitingTime\":\"01:08:12\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"IssuedTicketsPerCategory\":37,\"PercentageIssuedTickets\":0.55,\"ServedTicketsPerCategory\":37,\"PercentageServedTickets\":0.55,\"AvgWaitTime\":\"00:20:41\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":78.38,\"AvgServiceTime\":\"00:00:43\",\"ServiceSLACount\":37,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:22:23\",\"AvgFFTime\":\"00:00:43\",\"PercentageFFTime\":0.08,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:45:38\",\"MaxWaitingTime\":\"02:16:59\"},{\"CategoryName\":\"Registration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:15:50\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:10\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:21\",\"AvgFFTime\":\"00:00:10\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:31:41\",\"MaxWaitingTime\":\"00:31:02\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:22:41\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:18\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:37\",\"AvgFFTime\":\"00:00:18\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:45:22\",\"MaxWaitingTime\":\"00:30:58\"},{\"CategoryName\":\"VIP MALE REG\",\"IssuedTicketsPerCategory\":150,\"PercentageIssuedTickets\":2.22,\"ServedTicketsPerCategory\":148,\"PercentageServedTickets\":2.21,\"AvgWaitTime\":\"00:11:42\",\"WaitingSLACount\":137,\"WaitingSLAPercentage\":91.33,\"AvgServiceTime\":\"00:06:00\",\"ServiceSLACount\":115,\"ServiceSLAPercentage\":77.70,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"-\",\"MaxFFTime\":\"05:39:06\",\"AvgFFTime\":\"00:06:00\",\"PercentageFFTime\":2.65,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:52:14\",\"MaxWaitingTime\":\"01:03:44\"},{\"CategoryName\":\"VIP REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6704 / 6748 (99.35%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:13 | SLA: 95.02%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:00 | SLA: 87.07%\"},{\"colName\":\"No Show\",\"colValue\":\"9 (0.13%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":5.45,\"AverageWaitingTimePerCategory\":8.94,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MALE REGISTRATION\",\"AverageServiceTimePerCategory\":4.88,\"AverageWaitingTimePerCategory\":9.14,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REBOOKING\",\"AverageServiceTimePerCategory\":0.73,\"AverageWaitingTimePerCategory\":20.69,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Registration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"TEST\",\"AverageServiceTimePerCategory\":0.18,\"AverageWaitingTimePerCategory\":15.84,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP FEMALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP\",\"AverageServiceTimePerCategory\":0.31,\"AverageWaitingTimePerCategory\":22.68,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP MALE REG\",\"AverageServiceTimePerCategory\":6.01,\"AverageWaitingTimePerCategory\":11.70,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:35:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:35:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:36:29 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:36:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:37:00 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:37:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:37:24 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.134
9/11/2024 9:37:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.134
9/11/2024 9:37:28 AM | Request Received onLoginClick=> userName: shjmun | Client IP: 5.195.235.134
9/11/2024 9:37:28 AM | Response Sent => {"Result":"0","UserID":"27","UserRoleID":"3","UserLevelID":"13-R","UserName":"shjmun","Password":"JHSRdAxE8Kw=","tokenKey":"08B4P0UKIC"} | Client IP: 5.195.235.134
9/11/2024 9:37:28 AM | Request Received getUserModuleRights=> branchId:0userId: 27 | Client IP: 5.195.235.134
9/11/2024 9:37:31 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.134
9/11/2024 9:37:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.134
9/11/2024 9:37:33 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.134
9/11/2024 9:37:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.134
9/11/2024 9:37:35 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.134
9/11/2024 9:37:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.134
9/11/2024 9:37:35 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.134
9/11/2024 9:37:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.134
9/11/2024 9:37:39 AM | Request Received getUserModuleRights=> branchId:28userId: 27 | Client IP: 5.195.235.134
9/11/2024 9:38:01 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:38:01 AM | Request Received addBranchCounter=> BranchId: 28, CounterId: 16, Profile Count: 1 | Client IP: 5.195.235.134
9/11/2024 9:38:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 5.195.235.134
9/11/2024 9:38:01 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1467,\"PercentageServedTickets\":21.88,\"AvgWaitTime\":\"00:08:56\",\"MaxWaitTime\":\"01:06:49\",\"WaitingSLACount\":1432,\"WaitingSLAPercentage\":96.63,\"FFTime\":\"-\",\"AvgFFTime\":\"17:27:17\",\"MaxFFTime\":\"00:05:26\",\"PercentageFFTime\":\"23.84\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"02:34:18\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":5048,\"PercentageServedTickets\":75.30,\"AvgWaitTime\":\"00:09:08\",\"MaxWaitTime\":\"01:08:12\",\"WaitingSLACount\":4812,\"WaitingSLAPercentage\":94.82,\"FFTime\":\"-\",\"AvgFFTime\":\"04:32:32\",\"MaxFFTime\":\"00:04:52\",\"PercentageFFTime\":\"73.42\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"01:57:48\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":37,\"PercentageServedTickets\":0.55,\"AvgWaitTime\":\"00:20:41\",\"MaxWaitTime\":\"02:16:59\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":78.38,\"FFTime\":\"-\",\"AvgFFTime\":\"00:22:23\",\"MaxFFTime\":\"00:00:43\",\"PercentageFFTime\":\"0.08\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"12:45:38\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":2,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:15:50\",\"MaxWaitTime\":\"00:31:02\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:21\",\"MaxFFTime\":\"00:00:10\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:31:41\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":2,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:22:41\",\"MaxWaitTime\":\"00:30:58\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:37\",\"MaxFFTime\":\"00:00:18\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:45:22\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":148,\"PercentageServedTickets\":2.21,\"AvgWaitTime\":\"00:11:42\",\"MaxWaitTime\":\"01:03:44\",\"WaitingSLACount\":137,\"WaitingSLAPercentage\":91.33,\"FFTime\":\"-\",\"AvgFFTime\":\"05:39:06\",\"MaxFFTime\":\"00:06:00\",\"PercentageFFTime\":\"2.65\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"04:52:14\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6704 / 6748 (99.35%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:13 | Max.: 02:16:59 | SLA: 95.02% (6412)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1467,\"PercentageServedTickets\":\"22\",\"AvgWaitTime\":\"8.93\",\"MaxWaitTime\":\"01:06:49\",\"WaitingSLACount\":1432,\"WaitingSLAPercentage\":\"96.63%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":5048,\"PercentageServedTickets\":\"76\",\"AvgWaitTime\":\"9.13\",\"MaxWaitTime\":\"01:08:12\",\"WaitingSLACount\":4812,\"WaitingSLAPercentage\":\"94.82%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":37,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"20.70\",\"MaxWaitTime\":\"02:16:59\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":\"78.38%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":2,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"15.85\",\"MaxWaitTime\":\"00:31:02\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"50.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":2,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"22.68\",\"MaxWaitTime\":\"00:30:58\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"50.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":148,\"PercentageServedTickets\":\"3\",\"AvgWaitTime\":\"11.70\",\"MaxWaitTime\":\"01:03:44\",\"WaitingSLACount\":137,\"WaitingSLAPercentage\":\"91.33%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:38:11 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:38:30 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.134
9/11/2024 9:38:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.134
9/11/2024 9:38:32 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.134
9/11/2024 9:38:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.134
9/11/2024 9:38:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:38:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:39:10 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BADREYA1568\",\"TicketServed\":12,\"AvgServiceTime\":\"00:08:50\",\"SLA\":58.33,\"DaysWorked\":1,\"LoggedTime\":\"02:24:36\",\"ServingPercentage\":73.36,\"BackendPercentage\":0.00,\"IdlePercentage\":26.64,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Bakhtita1734\",\"TicketServed\":886,\"AvgServiceTime\":\"00:04:59\",\"SLA\":89.05,\"DaysWorked\":25,\"LoggedTime\":\"7 day(s) 11:02:35\",\"ServingPercentage\":41.22,\"BackendPercentage\":0.00,\"IdlePercentage\":59.34,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BASHIR1053\",\"TicketServed\":128,\"AvgServiceTime\":\"00:04:51\",\"SLA\":88.28,\"DaysWorked\":14,\"LoggedTime\":\"1 day(s) 05:50:03\",\"ServingPercentage\":34.73,\"BackendPercentage\":0.00,\"IdlePercentage\":65.27,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAJER390\",\"TicketServed\":734,\"AvgServiceTime\":\"00:05:22\",\"SLA\":83.79,\"DaysWorked\":18,\"LoggedTime\":\"4 day(s) 17:36:34\",\"ServingPercentage\":57.93,\"BackendPercentage\":0.00,\"IdlePercentage\":42.07,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HALA885\",\"TicketServed\":1125,\"AvgServiceTime\":\"00:05:09\",\"SLA\":87.02,\"DaysWorked\":26,\"LoggedTime\":\"7 day(s) 16:52:29\",\"ServingPercentage\":52.26,\"BackendPercentage\":0.00,\"IdlePercentage\":48.14,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Hamda1601\",\"TicketServed\":527,\"AvgServiceTime\":\"00:10:08\",\"SLA\":68.50,\"DaysWorked\":24,\"LoggedTime\":\"10 day(s) 04:20:34\",\"ServingPercentage\":36.47,\"BackendPercentage\":0.00,\"IdlePercentage\":63.61,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"IBRAHIM1071\",\"TicketServed\":1047,\"AvgServiceTime\":\"00:02:40\",\"SLA\":96.18,\"DaysWorked\":24,\"LoggedTime\":\"6 day(s) 10:14:24\",\"ServingPercentage\":30.34,\"BackendPercentage\":0.00,\"IdlePercentage\":69.66,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LAILA815\",\"TicketServed\":557,\"AvgServiceTime\":\"00:07:13\",\"SLA\":76.48,\"DaysWorked\":20,\"LoggedTime\":\"4 day(s) 09:03:04\",\"ServingPercentage\":63.86,\"BackendPercentage\":0.00,\"IdlePercentage\":36.14,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MARWA843\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MNAEEM1319\",\"TicketServed\":599,\"AvgServiceTime\":\"00:00:33\",\"SLA\":99.50,\"DaysWorked\":26,\"LoggedTime\":\"4 day(s) 07:55:36\",\"ServingPercentage\":5.30,\"BackendPercentage\":0.00,\"IdlePercentage\":94.70,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MUNA774\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"TicketServed\":156,\"AvgServiceTime\":\"00:05:13\",\"SLA\":82.05,\"DaysWorked\":7,\"LoggedTime\":\"2 day(s) 00:12:43\",\"ServingPercentage\":28.13,\"BackendPercentage\":0.00,\"IdlePercentage\":71.87,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"saeed1747\",\"TicketServed\":817,\"AvgServiceTime\":\"00:05:38\",\"SLA\":87.64,\"DaysWorked\":25,\"LoggedTime\":\"6 day(s) 05:34:39\",\"ServingPercentage\":51.33,\"BackendPercentage\":0.00,\"IdlePercentage\":48.67,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"SAMTA569\",\"TicketServed\":116,\"AvgServiceTime\":\"00:06:01\",\"SLA\":86.21,\"DaysWorked\":3,\"LoggedTime\":\"1 day(s) 12:43:55\",\"ServingPercentage\":31.70,\"BackendPercentage\":0.00,\"IdlePercentage\":70.71,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"BASHIR1053\",\"AWADOOD1316\",\"LATIFA951\",\"HAJER390\",\"MAITA841\",\"MNAEEM1319\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"IBRAHIM1071\",\"NOURA\",\"USER22\",\"USER25\",\"BADREYA1568\",\"MUNA774\",\"UMER1024\",\"HALA885\",\"MARWA843\",\"HAMDA926\",\"LAILA815\",\"SAMTA569\",\"Hamda1601\",\"NASER1525\",\"maitha1597\",\"Bakhtita1734\",\"saeed1747\"],\"TicketServed\":[0,128,0,0,734,0,599,0,0,0,0,0,1047,156,0,0,12,0,0,1125,0,0,557,116,527,0,0,886,817],\"SLA\":[0.00,88.28,0.00,0.00,83.79,0.00,99.50,0.00,0.00,0.00,0.00,0.00,96.18,82.05,0.00,0.00,58.33,0.00,0.00,87.02,0.00,0.00,76.48,86.21,68.50,0.00,0.00,89.05,87.64],\"ServingPercentage\":[0.00,34.73,0.00,0.00,57.93,0.00,5.30,0.00,0.00,0.00,0.00,0.00,30.34,28.13,0.00,0.00,73.36,0.00,0.00,52.26,0.00,0.00,63.86,31.70,36.47,0.00,0.00,41.22,51.33],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,65.27,0.00,0.00,42.07,0.00,94.70,0.00,0.00,0.00,0.00,0.00,69.66,71.87,0.00,0.00,26.64,0.00,0.00,48.14,0.00,0.00,36.14,70.71,63.61,0.00,0.00,59.34,48.67],\"ProcessingTime\":[\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:39:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:39:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:40:47 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:40:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:41:12 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:41:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:41:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:42:30 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BADREYA1568\",\"TicketServed\":12,\"AvgServiceTime\":\"00:08:50\",\"SLA\":58.33,\"DaysWorked\":1,\"LoggedTime\":\"02:24:36\",\"ServingPercentage\":73.36,\"BackendPercentage\":0.00,\"IdlePercentage\":26.64,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Bakhtita1734\",\"TicketServed\":886,\"AvgServiceTime\":\"00:04:59\",\"SLA\":89.05,\"DaysWorked\":25,\"LoggedTime\":\"7 day(s) 11:02:35\",\"ServingPercentage\":41.22,\"BackendPercentage\":0.00,\"IdlePercentage\":59.34,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BASHIR1053\",\"TicketServed\":128,\"AvgServiceTime\":\"00:04:51\",\"SLA\":88.28,\"DaysWorked\":14,\"LoggedTime\":\"1 day(s) 05:50:03\",\"ServingPercentage\":34.73,\"BackendPercentage\":0.00,\"IdlePercentage\":65.27,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAJER390\",\"TicketServed\":734,\"AvgServiceTime\":\"00:05:22\",\"SLA\":83.79,\"DaysWorked\":18,\"LoggedTime\":\"4 day(s) 17:36:34\",\"ServingPercentage\":57.93,\"BackendPercentage\":0.00,\"IdlePercentage\":42.07,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HALA885\",\"TicketServed\":1125,\"AvgServiceTime\":\"00:05:09\",\"SLA\":87.02,\"DaysWorked\":26,\"LoggedTime\":\"7 day(s) 16:52:29\",\"ServingPercentage\":52.26,\"BackendPercentage\":0.00,\"IdlePercentage\":48.14,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Hamda1601\",\"TicketServed\":527,\"AvgServiceTime\":\"00:10:08\",\"SLA\":68.50,\"DaysWorked\":24,\"LoggedTime\":\"10 day(s) 04:20:34\",\"ServingPercentage\":36.47,\"BackendPercentage\":0.00,\"IdlePercentage\":63.61,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"IBRAHIM1071\",\"TicketServed\":1047,\"AvgServiceTime\":\"00:02:40\",\"SLA\":96.18,\"DaysWorked\":24,\"LoggedTime\":\"6 day(s) 10:14:24\",\"ServingPercentage\":30.34,\"BackendPercentage\":0.00,\"IdlePercentage\":69.66,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LAILA815\",\"TicketServed\":557,\"AvgServiceTime\":\"00:07:13\",\"SLA\":76.48,\"DaysWorked\":20,\"LoggedTime\":\"4 day(s) 09:03:04\",\"ServingPercentage\":63.86,\"BackendPercentage\":0.00,\"IdlePercentage\":36.14,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MARWA843\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MNAEEM1319\",\"TicketServed\":599,\"AvgServiceTime\":\"00:00:33\",\"SLA\":99.50,\"DaysWorked\":26,\"LoggedTime\":\"4 day(s) 07:55:36\",\"ServingPercentage\":5.30,\"BackendPercentage\":0.00,\"IdlePercentage\":94.70,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MUNA774\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"TicketServed\":156,\"AvgServiceTime\":\"00:05:13\",\"SLA\":82.05,\"DaysWorked\":7,\"LoggedTime\":\"2 day(s) 00:12:43\",\"ServingPercentage\":28.13,\"BackendPercentage\":0.00,\"IdlePercentage\":71.87,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"saeed1747\",\"TicketServed\":817,\"AvgServiceTime\":\"00:05:38\",\"SLA\":87.64,\"DaysWorked\":25,\"LoggedTime\":\"6 day(s) 05:34:39\",\"ServingPercentage\":51.33,\"BackendPercentage\":0.00,\"IdlePercentage\":48.67,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"SAMTA569\",\"TicketServed\":116,\"AvgServiceTime\":\"00:06:01\",\"SLA\":86.21,\"DaysWorked\":3,\"LoggedTime\":\"1 day(s) 12:43:55\",\"ServingPercentage\":31.70,\"BackendPercentage\":0.00,\"IdlePercentage\":70.71,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"BASHIR1053\",\"AWADOOD1316\",\"LATIFA951\",\"HAJER390\",\"MAITA841\",\"MNAEEM1319\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"IBRAHIM1071\",\"NOURA\",\"USER22\",\"USER25\",\"BADREYA1568\",\"MUNA774\",\"UMER1024\",\"HALA885\",\"MARWA843\",\"HAMDA926\",\"LAILA815\",\"SAMTA569\",\"Hamda1601\",\"NASER1525\",\"maitha1597\",\"Bakhtita1734\",\"saeed1747\"],\"TicketServed\":[0,128,0,0,734,0,599,0,0,0,0,0,1047,156,0,0,12,0,0,1125,0,0,557,116,527,0,0,886,817],\"SLA\":[0.00,88.28,0.00,0.00,83.79,0.00,99.50,0.00,0.00,0.00,0.00,0.00,96.18,82.05,0.00,0.00,58.33,0.00,0.00,87.02,0.00,0.00,76.48,86.21,68.50,0.00,0.00,89.05,87.64],\"ServingPercentage\":[0.00,34.73,0.00,0.00,57.93,0.00,5.30,0.00,0.00,0.00,0.00,0.00,30.34,28.13,0.00,0.00,73.36,0.00,0.00,52.26,0.00,0.00,63.86,31.70,36.47,0.00,0.00,41.22,51.33],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,65.27,0.00,0.00,42.07,0.00,94.70,0.00,0.00,0.00,0.00,0.00,69.66,71.87,0.00,0.00,26.64,0.00,0.00,48.14,0.00,0.00,36.14,70.71,63.61,0.00,0.00,59.34,48.67],\"ProcessingTime\":[\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:42:36 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:42:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:42:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:43:23 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158
9/11/2024 9:43:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158
9/11/2024 9:43:26 AM | Request Received onLoginClick=> userName: turki | Client IP: 5.195.105.158
9/11/2024 9:43:26 AM | Response Sent => {"Result":"0","UserID":"135","UserRoleID":"3","UserLevelID":"74-B","UserName":"turki","Password":"Ds08N2+DZNA=","tokenKey":"1ORZ2C9WIA"} | Client IP: 5.195.105.158
9/11/2024 9:43:26 AM | Request Received getUserModuleRights=> branchId:0userId: 135 | Client IP: 5.195.105.158
9/11/2024 9:43:29 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
9/11/2024 9:43:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
9/11/2024 9:43:29 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
9/11/2024 9:43:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
9/11/2024 9:43:30 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.158
9/11/2024 9:43:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.158
9/11/2024 9:43:30 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 9:43:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 9:43:33 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"03/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"04/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"05/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"06/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"07/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"08/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"09/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"10/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"11/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"12/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"13/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"14/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"15/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"16/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"17/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"18/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"19/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"20/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"21/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"22/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"23/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"24/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"25/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"26/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"27/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"28/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"29/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"30/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BADREYA1568\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BADREYA1568\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BADREYA1568\",\"Date\":\"03/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BADREYA1568\",\"Date\":\"04/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BADREYA1568\",\"Date\":\"05/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BADREYA1568\",\"Date\":\"06/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BADREYA1568\",\"Date\":\"07/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BADREYA1568\",\"Date\":\"08/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BADREYA1568\",\"Date\":\"09/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BADREYA1568\",\"Date\":\"10/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BADREYA1568\",\"Date\":\"11/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BADREYA1568\",\"Date\":\"12/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BADREYA1568\",\"Date\":\"13/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"BADREYA1568\",\"Date\":\"14/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC 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ALAIN\",\"Teller\":\"USER25\",\"Date\":\"10/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"11/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC 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ALAIN\",\"Teller\":\"USER25\",\"Date\":\"18/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"19/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC 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ALAIN\",\"Teller\":\"USER25\",\"Date\":\"22/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"23/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC 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ALAIN\",\"Teller\":\"USER25\",\"Date\":\"30/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"6704\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:05:00\"},{\"colName\":\"Logged time\",\"colValue\":\"56 day(s) 07:51:12\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 41.34% | Back office: 0.00% | Idle: 58.87%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"AWADOOD1316\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"BADREYA1568\",\"ServiceHours\":1.77,\"BackOfficeHours\":0.00,\"IdleHours\":0.64,\"ProcessingTime\":\"-\"},{\"Teller\":\"Bakhtita1734\",\"ServiceHours\":73.80,\"BackOfficeHours\":0.00,\"IdleHours\":106.24,\"ProcessingTime\":\"-\"},{\"Teller\":\"BASHIR1053\",\"ServiceHours\":10.36,\"BackOfficeHours\":0.00,\"IdleHours\":19.47,\"ProcessingTime\":\"-\"},{\"Teller\":\"C1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"HAJER390\",\"ServiceHours\":65.81,\"BackOfficeHours\":0.00,\"IdleHours\":47.80,\"ProcessingTime\":\"-\"},{\"Teller\":\"HALA885\",\"ServiceHours\":96.61,\"BackOfficeHours\":0.00,\"IdleHours\":88.99,\"ProcessingTime\":\"-\"},{\"Teller\":\"Hamda1601\",\"ServiceHours\":89.12,\"BackOfficeHours\":0.00,\"IdleHours\":155.43,\"ProcessingTime\":\"-\"},{\"Teller\":\"HAMDA926\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"IBRAHIM1071\",\"ServiceHours\":46.80,\"BackOfficeHours\":0.00,\"IdleHours\":107.44,\"ProcessingTime\":\"-\"},{\"Teller\":\"LAILA815\",\"ServiceHours\":67.08,\"BackOfficeHours\":0.00,\"IdleHours\":37.97,\"ProcessingTime\":\"-\"},{\"Teller\":\"LATIFA951\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"MAITA841\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"maitha1597\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"MARWA843\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"MNAEEM1319\",\"ServiceHours\":5.51,\"BackOfficeHours\":0.00,\"IdleHours\":98.42,\"ProcessingTime\":\"-\"},{\"Teller\":\"MUNA774\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"NASER1525\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"NOURA\",\"ServiceHours\":13.56,\"BackOfficeHours\":0.00,\"IdleHours\":34.65,\"ProcessingTime\":\"-\"},{\"Teller\":\"saeed1747\",\"ServiceHours\":76.78,\"BackOfficeHours\":0.00,\"IdleHours\":72.79,\"ProcessingTime\":\"-\"},{\"Teller\":\"SAMTA569\",\"ServiceHours\":11.64,\"BackOfficeHours\":0.00,\"IdleHours\":25.97,\"ProcessingTime\":\"-\"},{\"Teller\":\"UMER1024\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER17\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER18\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER19\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER20\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER21\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER22\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER25\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:43:34 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 9:43:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 9:43:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:43:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:44:06 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:44:29 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 9:44:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 9:44:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:44:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:45:17 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BADREYA1568\",\"TicketServed\":12,\"AvgServiceTime\":\"00:08:50\",\"SLA\":58.33,\"DaysWorked\":1,\"LoggedTime\":\"02:24:36\",\"ServingPercentage\":73.36,\"BackendPercentage\":0.00,\"IdlePercentage\":26.64,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Bakhtita1734\",\"TicketServed\":886,\"AvgServiceTime\":\"00:04:59\",\"SLA\":89.05,\"DaysWorked\":25,\"LoggedTime\":\"7 day(s) 11:02:35\",\"ServingPercentage\":41.22,\"BackendPercentage\":0.00,\"IdlePercentage\":59.34,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BASHIR1053\",\"TicketServed\":128,\"AvgServiceTime\":\"00:04:51\",\"SLA\":88.28,\"DaysWorked\":14,\"LoggedTime\":\"1 day(s) 05:50:03\",\"ServingPercentage\":34.73,\"BackendPercentage\":0.00,\"IdlePercentage\":65.27,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAJER390\",\"TicketServed\":734,\"AvgServiceTime\":\"00:05:22\",\"SLA\":83.79,\"DaysWorked\":18,\"LoggedTime\":\"4 day(s) 17:36:34\",\"ServingPercentage\":57.93,\"BackendPercentage\":0.00,\"IdlePercentage\":42.07,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HALA885\",\"TicketServed\":1125,\"AvgServiceTime\":\"00:05:09\",\"SLA\":87.02,\"DaysWorked\":26,\"LoggedTime\":\"7 day(s) 16:52:29\",\"ServingPercentage\":52.26,\"BackendPercentage\":0.00,\"IdlePercentage\":48.14,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Hamda1601\",\"TicketServed\":527,\"AvgServiceTime\":\"00:10:08\",\"SLA\":68.50,\"DaysWorked\":24,\"LoggedTime\":\"10 day(s) 04:20:34\",\"ServingPercentage\":36.47,\"BackendPercentage\":0.00,\"IdlePercentage\":63.61,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"IBRAHIM1071\",\"TicketServed\":1047,\"AvgServiceTime\":\"00:02:40\",\"SLA\":96.18,\"DaysWorked\":24,\"LoggedTime\":\"6 day(s) 10:14:24\",\"ServingPercentage\":30.34,\"BackendPercentage\":0.00,\"IdlePercentage\":69.66,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LAILA815\",\"TicketServed\":557,\"AvgServiceTime\":\"00:07:13\",\"SLA\":76.48,\"DaysWorked\":20,\"LoggedTime\":\"4 day(s) 09:03:04\",\"ServingPercentage\":63.86,\"BackendPercentage\":0.00,\"IdlePercentage\":36.14,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC 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}]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"BASHIR1053\",\"AWADOOD1316\",\"LATIFA951\",\"HAJER390\",\"MAITA841\",\"MNAEEM1319\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"IBRAHIM1071\",\"NOURA\",\"USER22\",\"USER25\",\"BADREYA1568\",\"MUNA774\",\"UMER1024\",\"HALA885\",\"MARWA843\",\"HAMDA926\",\"LAILA815\",\"SAMTA569\",\"Hamda1601\",\"NASER1525\",\"maitha1597\",\"Bakhtita1734\",\"saeed1747\"],\"TicketServed\":[0,128,0,0,734,0,599,0,0,0,0,0,1047,156,0,0,12,0,0,1125,0,0,557,116,527,0,0,886,817],\"SLA\":[0.00,88.28,0.00,0.00,83.79,0.00,99.50,0.00,0.00,0.00,0.00,0.00,96.18,82.05,0.00,0.00,58.33,0.00,0.00,87.02,0.00,0.00,76.48,86.21,68.50,0.00,0.00,89.05,87.64],\"ServingPercentage\":[0.00,34.73,0.00,0.00,57.93,0.00,5.30,0.00,0.00,0.00,0.00,0.00,30.34,28.13,0.00,0.00,73.36,0.00,0.00,52.26,0.00,0.00,63.86,31.70,36.47,0.00,0.00,41.22,51.33],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,65.27,0.00,0.00,42.07,0.00,94.70,0.00,0.00,0.00,0.00,0.00,69.66,71.87,0.00,0.00,26.64,0.00,0.00,48.14,0.00,0.00,36.14,70.71,63.61,0.00,0.00,59.34,48.67],\"ProcessingTime\":[\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:45:29 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 9:45:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 9:45:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:45:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:45:52 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:46:31 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 9:46:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 9:46:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:46:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:46:50 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"03/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"04/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"05/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC 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Service Time\",\"colValue\":\"00:05:00\"},{\"colName\":\"Logged time\",\"colValue\":\"56 day(s) 07:51:12\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 41.34% | Back office: 0.00% | Idle: 58.87%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"AWADOOD1316\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"BADREYA1568\",\"ServiceHours\":1.77,\"BackOfficeHours\":0.00,\"IdleHours\":0.64,\"ProcessingTime\":\"-\"},{\"Teller\":\"Bakhtita1734\",\"ServiceHours\":73.80,\"BackOfficeHours\":0.00,\"IdleHours\":106.24,\"ProcessingTime\":\"-\"},{\"Teller\":\"BASHIR1053\",\"ServiceHours\":10.36,\"BackOfficeHours\":0.00,\"IdleHours\":19.47,\"ProcessingTime\":\"-\"},{\"Teller\":\"C1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"HAJER390\",\"ServiceHours\":65.81,\"BackOfficeHours\":0.00,\"IdleHours\":47.80,\"ProcessingTime\":\"-\"},{\"Teller\":\"HALA885\",\"ServiceHours\":96.61,\"BackOfficeHours\":0.00,\"IdleHours\":88.99,\"ProcessingTime\":\"-\"},{\"Teller\":\"Hamda1601\",\"ServiceHours\":89.12,\"BackOfficeHours\":0.00,\"IdleHours\":155.43,\"ProcessingTime\":\"-\"},{\"Teller\":\"HAMDA926\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"IBRAHIM1071\",\"ServiceHours\":46.80,\"BackOfficeHours\":0.00,\"IdleHours\":107.44,\"ProcessingTime\":\"-\"},{\"Teller\":\"LAILA815\",\"ServiceHours\":67.08,\"BackOfficeHours\":0.00,\"IdleHours\":37.97,\"ProcessingTime\":\"-\"},{\"Teller\":\"LATIFA951\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"MAITA841\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"maitha1597\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"MARWA843\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"MNAEEM1319\",\"ServiceHours\":5.51,\"BackOfficeHours\":0.00,\"IdleHours\":98.42,\"ProcessingTime\":\"-\"},{\"Teller\":\"MUNA774\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"NASER1525\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"NOURA\",\"ServiceHours\":13.56,\"BackOfficeHours\":0.00,\"IdleHours\":34.65,\"ProcessingTime\":\"-\"},{\"Teller\":\"saeed1747\",\"ServiceHours\":76.78,\"BackOfficeHours\":0.00,\"IdleHours\":72.79,\"ProcessingTime\":\"-\"},{\"Teller\":\"SAMTA569\",\"ServiceHours\":11.64,\"BackOfficeHours\":0.00,\"IdleHours\":25.97,\"ProcessingTime\":\"-\"},{\"Teller\":\"UMER1024\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER17\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER18\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER19\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER20\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER21\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER22\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER25\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:47:01 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:47:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:47:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:48:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 9:48:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 9:48:12 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BADREYA1568\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Bakhtita1734\",\"Date\":\"01/08/2024\",\"TicketServed\":33,\"AvgServiceTime\":\"00:05:06\",\"SLA\":0.00,\"LoggedTime\":\"06:59:56\",\"ServingTime\":\"02:48:31\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:11:25\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BASHIR1053\",\"Date\":\"01/08/2024\",\"TicketServed\":25,\"AvgServiceTime\":\"00:04:20\",\"SLA\":0.00,\"LoggedTime\":\"04:05:39\",\"ServingTime\":\"01:48:32\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:17:07\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"C1\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAJER390\",\"Date\":\"01/08/2024\",\"TicketServed\":33,\"AvgServiceTime\":\"00:03:39\",\"SLA\":0.00,\"LoggedTime\":\"03:58:07\",\"ServingTime\":\"02:00:39\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:57:28\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HALA885\",\"Date\":\"01/08/2024\",\"TicketServed\":50,\"AvgServiceTime\":\"00:06:15\",\"SLA\":0.00,\"LoggedTime\":\"06:54:03\",\"ServingTime\":\"05:12:30\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:41:33\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Hamda1601\",\"Date\":\"01/08/2024\",\"TicketServed\":29,\"AvgServiceTime\":\"00:07:22\",\"SLA\":0.00,\"LoggedTime\":\"15:16:57\",\"ServingTime\":\"03:34:02\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"11:42:55\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"IBRAHIM1071\",\"Date\":\"01/08/2024\",\"TicketServed\":70,\"AvgServiceTime\":\"00:03:19\",\"SLA\":0.00,\"LoggedTime\":\"06:56:20\",\"ServingTime\":\"03:52:56\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:03:24\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LAILA815\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MARWA843\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MUNA774\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MNAEEM1319\",\"Date\":\"01/08/2024\",\"TicketServed\":30,\"AvgServiceTime\":\"00:00:56\",\"SLA\":0.00,\"LoggedTime\":\"04:02:29\",\"ServingTime\":\"00:28:19\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:34:10\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"01/08/2024\",\"TicketServed\":28,\"AvgServiceTime\":\"00:04:03\",\"SLA\":0.00,\"LoggedTime\":\"13:58:54\",\"ServingTime\":\"01:53:42\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"12:05:12\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"saeed1747\",\"Date\":\"01/08/2024\",\"TicketServed\":21,\"AvgServiceTime\":\"00:07:15\",\"SLA\":0.00,\"LoggedTime\":\"04:22:20\",\"ServingTime\":\"02:32:18\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:50:02\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"SAMTA569\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC 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9/11/2024 9:48:47 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:48:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:48:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:49:02 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 9:49:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 9:49:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:49:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:49:55 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BADREYA1568\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Bakhtita1734\",\"Date\":\"01/08/2024\",\"TicketServed\":33,\"AvgServiceTime\":\"00:05:06\",\"SLA\":0.00,\"LoggedTime\":\"06:59:56\",\"ServingTime\":\"02:48:31\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:11:25\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BASHIR1053\",\"Date\":\"01/08/2024\",\"TicketServed\":25,\"AvgServiceTime\":\"00:04:20\",\"SLA\":0.00,\"LoggedTime\":\"04:05:39\",\"ServingTime\":\"01:48:32\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:17:07\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"C1\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAJER390\",\"Date\":\"01/08/2024\",\"TicketServed\":33,\"AvgServiceTime\":\"00:03:39\",\"SLA\":0.00,\"LoggedTime\":\"03:58:07\",\"ServingTime\":\"02:00:39\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:57:28\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HALA885\",\"Date\":\"01/08/2024\",\"TicketServed\":50,\"AvgServiceTime\":\"00:06:15\",\"SLA\":0.00,\"LoggedTime\":\"06:54:03\",\"ServingTime\":\"05:12:30\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:41:33\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Hamda1601\",\"Date\":\"01/08/2024\",\"TicketServed\":29,\"AvgServiceTime\":\"00:07:22\",\"SLA\":0.00,\"LoggedTime\":\"15:16:57\",\"ServingTime\":\"03:34:02\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"11:42:55\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"IBRAHIM1071\",\"Date\":\"01/08/2024\",\"TicketServed\":70,\"AvgServiceTime\":\"00:03:19\",\"SLA\":0.00,\"LoggedTime\":\"06:56:20\",\"ServingTime\":\"03:52:56\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:03:24\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LAILA815\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MARWA843\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MUNA774\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MNAEEM1319\",\"Date\":\"01/08/2024\",\"TicketServed\":30,\"AvgServiceTime\":\"00:00:56\",\"SLA\":0.00,\"LoggedTime\":\"04:02:29\",\"ServingTime\":\"00:28:19\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:34:10\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"01/08/2024\",\"TicketServed\":28,\"AvgServiceTime\":\"00:04:03\",\"SLA\":0.00,\"LoggedTime\":\"13:58:54\",\"ServingTime\":\"01:53:42\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"12:05:12\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"saeed1747\",\"Date\":\"01/08/2024\",\"TicketServed\":21,\"AvgServiceTime\":\"00:07:15\",\"SLA\":0.00,\"LoggedTime\":\"04:22:20\",\"ServingTime\":\"02:32:18\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:50:02\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"SAMTA569\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"SAMTA569\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"saeed1747\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MUNA774\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MNAEEM1319\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MARWA843\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC 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ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"SAMTA569\",\"Date\":\"31/08/2024\",\"TicketServed\":46,\"AvgServiceTime\":\"00:06:04\",\"SLA\":0.00,\"LoggedTime\":\"16:00:00\",\"ServingTime\":\"04:39:47\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"12:13:09\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:50:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 9:50:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 9:50:03 AM | Request Received getSamsungAppointmentReportData=> fId: 74| ffrom: 2024-09-11 fto: 2024-09-11 userId: 135 language: En | Client IP: 5.195.105.158
9/11/2024 9:50:37 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 9:50:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:50:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:51:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 9:51:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 9:51:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:51:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:51:50 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BADREYA1568\",\"TicketServed\":12,\"AvgServiceTime\":\"00:08:50\",\"SLA\":58.33,\"DaysWorked\":1,\"LoggedTime\":\"02:24:36\",\"ServingPercentage\":73.36,\"BackendPercentage\":0.00,\"IdlePercentage\":26.64,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Bakhtita1734\",\"TicketServed\":886,\"AvgServiceTime\":\"00:04:59\",\"SLA\":89.05,\"DaysWorked\":25,\"LoggedTime\":\"7 day(s) 11:02:35\",\"ServingPercentage\":41.22,\"BackendPercentage\":0.00,\"IdlePercentage\":59.34,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BASHIR1053\",\"TicketServed\":128,\"AvgServiceTime\":\"00:04:51\",\"SLA\":88.28,\"DaysWorked\":14,\"LoggedTime\":\"1 day(s) 05:50:03\",\"ServingPercentage\":34.73,\"BackendPercentage\":0.00,\"IdlePercentage\":65.27,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAJER390\",\"TicketServed\":734,\"AvgServiceTime\":\"00:05:22\",\"SLA\":83.79,\"DaysWorked\":18,\"LoggedTime\":\"4 day(s) 17:36:34\",\"ServingPercentage\":57.93,\"BackendPercentage\":0.00,\"IdlePercentage\":42.07,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HALA885\",\"TicketServed\":1125,\"AvgServiceTime\":\"00:05:09\",\"SLA\":87.02,\"DaysWorked\":26,\"LoggedTime\":\"7 day(s) 16:52:29\",\"ServingPercentage\":52.26,\"BackendPercentage\":0.00,\"IdlePercentage\":48.14,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Hamda1601\",\"TicketServed\":527,\"AvgServiceTime\":\"00:10:08\",\"SLA\":68.50,\"DaysWorked\":24,\"LoggedTime\":\"10 day(s) 04:20:34\",\"ServingPercentage\":36.47,\"BackendPercentage\":0.00,\"IdlePercentage\":63.61,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"IBRAHIM1071\",\"TicketServed\":1047,\"AvgServiceTime\":\"00:02:40\",\"SLA\":96.18,\"DaysWorked\":24,\"LoggedTime\":\"6 day(s) 10:14:24\",\"ServingPercentage\":30.34,\"BackendPercentage\":0.00,\"IdlePercentage\":69.66,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LAILA815\",\"TicketServed\":557,\"AvgServiceTime\":\"00:07:13\",\"SLA\":76.48,\"DaysWorked\":20,\"LoggedTime\":\"4 day(s) 09:03:04\",\"ServingPercentage\":63.86,\"BackendPercentage\":0.00,\"IdlePercentage\":36.14,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MARWA843\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MNAEEM1319\",\"TicketServed\":599,\"AvgServiceTime\":\"00:00:33\",\"SLA\":99.50,\"DaysWorked\":26,\"LoggedTime\":\"4 day(s) 07:55:36\",\"ServingPercentage\":5.30,\"BackendPercentage\":0.00,\"IdlePercentage\":94.70,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MUNA774\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"TicketServed\":156,\"AvgServiceTime\":\"00:05:13\",\"SLA\":82.05,\"DaysWorked\":7,\"LoggedTime\":\"2 day(s) 00:12:43\",\"ServingPercentage\":28.13,\"BackendPercentage\":0.00,\"IdlePercentage\":71.87,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"saeed1747\",\"TicketServed\":817,\"AvgServiceTime\":\"00:05:38\",\"SLA\":87.64,\"DaysWorked\":25,\"LoggedTime\":\"6 day(s) 05:34:39\",\"ServingPercentage\":51.33,\"BackendPercentage\":0.00,\"IdlePercentage\":48.67,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"SAMTA569\",\"TicketServed\":116,\"AvgServiceTime\":\"00:06:01\",\"SLA\":86.21,\"DaysWorked\":3,\"LoggedTime\":\"1 day(s) 12:43:55\",\"ServingPercentage\":31.70,\"BackendPercentage\":0.00,\"IdlePercentage\":70.71,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"BASHIR1053\",\"AWADOOD1316\",\"LATIFA951\",\"HAJER390\",\"MAITA841\",\"MNAEEM1319\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"IBRAHIM1071\",\"NOURA\",\"USER22\",\"USER25\",\"BADREYA1568\",\"MUNA774\",\"UMER1024\",\"HALA885\",\"MARWA843\",\"HAMDA926\",\"LAILA815\",\"SAMTA569\",\"Hamda1601\",\"NASER1525\",\"maitha1597\",\"Bakhtita1734\",\"saeed1747\"],\"TicketServed\":[0,128,0,0,734,0,599,0,0,0,0,0,1047,156,0,0,12,0,0,1125,0,0,557,116,527,0,0,886,817],\"SLA\":[0.00,88.28,0.00,0.00,83.79,0.00,99.50,0.00,0.00,0.00,0.00,0.00,96.18,82.05,0.00,0.00,58.33,0.00,0.00,87.02,0.00,0.00,76.48,86.21,68.50,0.00,0.00,89.05,87.64],\"ServingPercentage\":[0.00,34.73,0.00,0.00,57.93,0.00,5.30,0.00,0.00,0.00,0.00,0.00,30.34,28.13,0.00,0.00,73.36,0.00,0.00,52.26,0.00,0.00,63.86,31.70,36.47,0.00,0.00,41.22,51.33],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,65.27,0.00,0.00,42.07,0.00,94.70,0.00,0.00,0.00,0.00,0.00,69.66,71.87,0.00,0.00,26.64,0.00,0.00,48.14,0.00,0.00,36.14,70.71,63.61,0.00,0.00,59.34,48.67],\"ProcessingTime\":[\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 9:52:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 9:52:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 9:52:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:52:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:52:50 AM | Request Received onLoginClick=> userName: shjmun | Client IP: 5.195.235.134
9/11/2024 9:52:50 AM | Response Sent => {"Result":"0","UserID":"27","UserRoleID":"3","UserLevelID":"13-R","UserName":"shjmun","Password":"JHSRdAxE8Kw=","tokenKey":"DT1OD3NH9T"} | Client IP: 5.195.235.134
9/11/2024 9:52:50 AM | Request Received getUserModuleRights=> branchId:0userId: 27 | Client IP: 5.195.235.134
9/11/2024 9:52:54 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.134
9/11/2024 9:52:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.134
9/11/2024 9:52:54 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.134
9/11/2024 9:52:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.134
9/11/2024 9:52:58 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.134
9/11/2024 9:52:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.134
9/11/2024 9:52:59 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.134
9/11/2024 9:52:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.134
9/11/2024 9:52:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 9:52:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 9:53:01 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.134
9/11/2024 9:53:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.134
9/11/2024 9:53:06 AM | Request Received getUserModuleRights=> branchId:28userId: 27 | Client IP: 5.195.235.134
9/11/2024 9:53:22 AM | Request Received onLoginClick=> userName:  | Client IP: 34.122.147.229
9/11/2024 9:53:22 AM | Response Sent => {"Result":"3","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"","Password":"","tokenKey":"1M5MD1GKDN"} | Client IP: 34.122.147.229
9/11/2024 9:53:43 AM | Request Received onLoginClick=> userName:  | Client IP: 205.169.39.126
9/11/2024 9:53:43 AM | Response Sent => {"Result":"3","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"","Password":"","tokenKey":"IIAJH1H255"} | Client IP: 205.169.39.126
9/11/2024 9:53:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:53:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:53:53 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.134
9/11/2024 9:53:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.134
9/11/2024 9:53:55 AM | Request Received addBranchCounter=> BranchId: 28, CounterId: 17, Profile Count: 1 | Client IP: 5.195.235.134
9/11/2024 9:53:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 5.195.235.134
9/11/2024 9:53:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 9:53:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 9:54:19 AM | Request Received addBranchCounter=> BranchId: 28, CounterId: 18, Profile Count: 1 | Client IP: 5.195.235.134
9/11/2024 9:54:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 5.195.235.134
9/11/2024 9:54:21 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:54:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:54:26 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 20-R | Client IP: 87.201.129.20
9/11/2024 9:54:27 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI NORMAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI 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9/11/2024 9:54:35 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.134
9/11/2024 9:54:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.134
9/11/2024 9:54:40 AM | Request Received getReportData=> fid: 69 ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|INN-IMP NORMAL|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 20-R | Client IP: 87.201.129.147
9/11/2024 9:54:40 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"NoShowWaitTime\",\"colText\":\"No Show Wait 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Served\",\"WaitingTime\":\"00:10:24\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:01:12\",\"Date\":\"11/09/2024\",\"IssueTime\":\"09:08:51\",\"CallTime\":\"09:19:15\",\"ServiceEndTime\":\"09:20:27\",\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"09:08:51\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Ancila Susan\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"09:19:15\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"Ancila Susan\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"09:19:16\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Ancila Susan\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"09:20:27\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"Ancila Susan\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eC007 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"IMP NORMAL\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:19:46\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:06:10\",\"Date\":\"11/09/2024\",\"IssueTime\":\"09:23:55\",\"CallTime\":\"09:43:41\",\"ServiceEndTime\":\"09:49:51\",\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"09:23:55\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Suby.antony\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"09:43:41\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"Suby.antony\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"09:43:41\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Suby.antony\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"09:49:51\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"Suby.antony\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eC008 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"EXP NORMAL GEN\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:27\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:21:18\",\"Date\":\"11/09/2024\",\"IssueTime\":\"08:57:08\",\"CallTime\":\"08:57:35\",\"ServiceEndTime\":\"09:18:53\",\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"NoShowWaitTime\":\"00:00:00\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"08:57:08\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Ancila Susan\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"08:57:35\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"Ancila Susan\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"08:57:35\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Ancila Susan\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"08:57:41\\\",\\\"status\\\":\\\"Add Transaction\\\",\\\"opname\\\":\\\"Ancila Susan\\\",\\\"description\\\":\\\"Transaction has been added\\\"},{\\\"event_time\\\":\\\"09:18:53\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"Ancila Susan\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eS001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.147
9/11/2024 9:55:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 9:55:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 9:55:14 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:55:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:55:15 AM | Request Received getDashboardList=> userId: 162, languageCode:En | Client IP: 87.201.129.147
9/11/2024 9:55:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 87.201.129.147
9/11/2024 9:55:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 9:55:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 9:56:00 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:56:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:56:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 9:56:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 9:57:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 9:57:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 9:57:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 9:57:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 9:58:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:58:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 9:58:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 9:58:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 9:59:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 9:59:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 10:00:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:00:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:00:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:00:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:00:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:00:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:01:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:01:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:01:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:01:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:02:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 10:02:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 10:03:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:03:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:03:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 10:03:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 10:04:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:04:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:04:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:04:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:04:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:04:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:05:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 10:05:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 10:05:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:05:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:06:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 10:06:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 10:07:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:07:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:07:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 10:07:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 10:08:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:08:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:08:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:08:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:09:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:09:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:09:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:09:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:10:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:10:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:10:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 10:10:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 10:10:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:10:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:11:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 10:11:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 10:12:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:12:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:12:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 10:12:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 10:13:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:13:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:13:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:13:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:13:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:13:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:14:32 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:14:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.132
9/11/2024 10:14:32 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:14:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.132
9/11/2024 10:14:32 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:14:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.132
9/11/2024 10:14:38 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.132
9/11/2024 10:14:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:14:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:14:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:14:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:14:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:15:33 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.132
9/11/2024 10:15:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:15:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:15:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:16:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:16:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:16:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:16:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:17:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:17:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:17:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:17:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:17:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:17:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:18:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:18:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:18:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:18:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:19:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 10:19:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 10:20:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:20:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:20:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:20:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:21:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:21:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:21:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:21:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:22:02 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:22:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:22:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:22:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:22:57 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 10:22:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 10:22:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:22:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:23:00 AM | Request Received onLoginClick=> userName: mariam1724 | Client IP: 5.195.105.118
9/11/2024 10:23:00 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"mariam1724","Password":"1724","tokenKey":"YR278GHX0W"} | Client IP: 5.195.105.118
9/11/2024 10:23:05 AM | Request Received onLoginClick=> userName: mariam1724 | Client IP: 5.195.105.118
9/11/2024 10:23:05 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"mariam1724","Password":"1724","tokenKey":"NNKZKOTFWA"} | Client IP: 5.195.105.118
9/11/2024 10:23:43 AM | Request Received onLoginClick=> userName: mariam1724 | Client IP: 5.195.105.118
9/11/2024 10:23:43 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"mariam1724","Password":"1724","tokenKey":"6YS514TRGM"} | Client IP: 5.195.105.118
9/11/2024 10:23:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:23:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:24:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:24:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:24:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:24:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:24:55 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 10:24:55 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
9/11/2024 10:24:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 10:24:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 10:24:56 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
9/11/2024 10:24:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 10:24:58 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 10:24:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 10:24:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:24:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:25:13 AM | Request Received getReportData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 5.195.105.118
9/11/2024 10:25:13 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":1.16,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":1.27,\"AvgWaitTime\":\"00:11:42\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:00\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:06:01\",\"MaxFFTime\":\"00:03:21\",\"AvgFFTime\":\"00:02:00\",\"PercentageFFTime\":0.49,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:35:07\",\"MaxWaitingTime\":\"00:14:07\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"IssuedTicketsPerCategory\":29,\"PercentageIssuedTickets\":11.24,\"ServedTicketsPerCategory\":27,\"PercentageServedTickets\":11.44,\"AvgWaitTime\":\"00:08:36\",\"WaitingSLACount\":27,\"WaitingSLAPercentage\":93.10,\"AvgServiceTime\":\"00:09:15\",\"ServiceSLACount\":20,\"ServiceSLAPercentage\":74.07,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.39,\"UnqualifiedTickets\":1,\"FFTime\":\"04:09:48\",\"MaxFFTime\":\"00:59:57\",\"AvgFFTime\":\"00:09:15\",\"PercentageFFTime\":20.55,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:01:11\",\"MaxWaitingTime\":\"00:20:37\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE TYPING 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9/11/2024 10:25:19 AM | Request Received getReportData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 5.195.105.118
9/11/2024 10:25:20 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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fetched successfully!"} | Client IP: 5.195.105.118
9/11/2024 10:25:27 AM | Request Received getReportData=> fid: 73|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 5.195.105.118
9/11/2024 10:25:28 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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fetched successfully!"} | Client IP: 5.195.105.118
9/11/2024 10:25:28 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 5.195.105.118
9/11/2024 10:25:28 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"300shahid\",\"TicketServed\":34,\"AvgServiceTime\":\"00:04:54\",\"SLA\":91.43,\"DaysWorked\":1,\"LoggedTime\":\"03:24:57\",\"ServingPercentage\":82.03,\"BackendPercentage\":0.00,\"IdlePercentage\":17.97,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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fetched successfully!"} | Client IP: 5.195.105.118
9/11/2024 10:25:37 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 5.195.105.118
9/11/2024 10:25:37 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"300shahid\",\"TicketServed\":35,\"AvgServiceTime\":\"00:04:54\",\"SLA\":91.43,\"DaysWorked\":1,\"LoggedTime\":\"03:25:08\",\"ServingPercentage\":83.64,\"BackendPercentage\":0.00,\"IdlePercentage\":16.36,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"EDC 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fetched successfully!"} | Client IP: 5.195.105.118
9/11/2024 10:25:46 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 10:25:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 10:25:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.147
9/11/2024 10:25:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.147
9/11/2024 10:25:48 AM | Request Received onLoginClick=> userName: mariam1724 | Client IP: 5.195.105.118
9/11/2024 10:25:48 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"mariam1724","Password":"1724","tokenKey":"WVLE5KT7N6"} | Client IP: 5.195.105.118
9/11/2024 10:25:51 AM | Request Received onLoginClick=> userName: mariam1724 | Client IP: 5.195.105.118
9/11/2024 10:25:51 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"mariam1724","Password":"1724","tokenKey":"UTUR957L82"} | Client IP: 5.195.105.118
9/11/2024 10:25:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:25:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:25:59 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 10:25:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 10:26:03 AM | Request Received onLoginClick=> userName: mariam1724 | Client IP: 5.195.105.118
9/11/2024 10:26:03 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"mariam1724","Password":"1724","tokenKey":"IBF49996GD"} | Client IP: 5.195.105.118
9/11/2024 10:26:14 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 10:26:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 10:26:16 AM | Request Received onLoginClick=> userName: mariam1724 | Client IP: 5.195.105.118
9/11/2024 10:26:16 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"mariam1724","Password":"1724","tokenKey":"X0ROA1BG3A"} | Client IP: 5.195.105.118
9/11/2024 10:26:22 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 10:26:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 10:26:24 AM | Request Received onLoginClick=> userName: mariam1724 | Client IP: 5.195.105.118
9/11/2024 10:26:24 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"mariam1724","Password":"1724","tokenKey":"5W10QMEA55"} | Client IP: 5.195.105.118
9/11/2024 10:26:44 AM | Request Received onLoginClick=> userName: mariam1724 | Client IP: 5.195.105.118
9/11/2024 10:26:44 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"mariam1724","Password":"1724","tokenKey":"6HSNEUPRF5"} | Client IP: 5.195.105.118
9/11/2024 10:26:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:26:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:26:50 AM | Request Received onLoginClick=> userName: mariam1724 | Client IP: 5.195.105.118
9/11/2024 10:26:50 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"mariam1724","Password":"1724","tokenKey":"KW0KI3BFRI"} | Client IP: 5.195.105.118
9/11/2024 10:26:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:26:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:27:46 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.195.105.118
9/11/2024 10:27:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.195.105.118
9/11/2024 10:27:47 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.195.105.118
9/11/2024 10:27:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.195.105.118
9/11/2024 10:27:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:27:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:27:51 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 10:27:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 10:27:54 AM | Request Received onLoginClick=> userName: mariam1724 | Client IP: 5.195.105.118
9/11/2024 10:27:54 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"mariam1724","Password":"1724","tokenKey":"41R87VJONW"} | Client IP: 5.195.105.118
9/11/2024 10:28:02 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:28:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:28:19 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.20
9/11/2024 10:28:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.20
9/11/2024 10:28:19 AM | Request Received onLoginClick=> userName: mariam1724 | Client IP: 5.195.105.118
9/11/2024 10:28:19 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"mariam1724","Password":"1724","tokenKey":"48BKGPHDKP"} | Client IP: 5.195.105.118
9/11/2024 10:28:20 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.20
9/11/2024 10:28:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.20
9/11/2024 10:28:21 AM | Request Received getDashboardList=> userId: 89, languageCode:En | Client IP: 87.201.129.20
9/11/2024 10:28:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":62,"UserId":89,"DashboardName":"ImportExport","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633859920427)\/","DashboardCreatedTime":"\/Date(1633859920427)\/"},{"DashboardID":66,"UserId":89,"DashboardName":"regina","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635312949990)\/","DashboardCreatedTime":"\/Date(1635312949990)\/"},{"DashboardID":144,"UserId":89,"DashboardName":"sabri","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1698731044650)\/","DashboardCreatedTime":"\/Date(1698731044650)\/"},{"DashboardID":148,"UserId":89,"DashboardName":"WaitingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1711433893943)\/","DashboardCreatedTime":"\/Date(1711433893943)\/"},{"DashboardID":61,"UserId":89,"DashboardName":"graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633587978823)\/","DashboardCreatedTime":"\/Date(1633587978823)\/"},{"DashboardID":127,"UserId":89,"DashboardName":"ShajiDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189199550)\/","DashboardCreatedTime":"\/Date(1674189199550)\/"},{"DashboardID":128,"UserId":89,"DashboardName":"Shajiwaiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189336923)\/","DashboardCreatedTime":"\/Date(1674189336923)\/"}] | Client IP: 87.201.129.20
9/11/2024 10:28:22 AM | Request Received getDashboardList=> userId: 89, languageCode:En | Client IP: 87.201.129.20
9/11/2024 10:28:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":62,"UserId":89,"DashboardName":"ImportExport","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633859920427)\/","DashboardCreatedTime":"\/Date(1633859920427)\/"},{"DashboardID":66,"UserId":89,"DashboardName":"regina","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635312949990)\/","DashboardCreatedTime":"\/Date(1635312949990)\/"},{"DashboardID":144,"UserId":89,"DashboardName":"sabri","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1698731044650)\/","DashboardCreatedTime":"\/Date(1698731044650)\/"},{"DashboardID":148,"UserId":89,"DashboardName":"WaitingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1711433893943)\/","DashboardCreatedTime":"\/Date(1711433893943)\/"},{"DashboardID":61,"UserId":89,"DashboardName":"graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633587978823)\/","DashboardCreatedTime":"\/Date(1633587978823)\/"},{"DashboardID":127,"UserId":89,"DashboardName":"ShajiDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189199550)\/","DashboardCreatedTime":"\/Date(1674189199550)\/"},{"DashboardID":128,"UserId":89,"DashboardName":"Shajiwaiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189336923)\/","DashboardCreatedTime":"\/Date(1674189336923)\/"}] | Client IP: 87.201.129.20
9/11/2024 10:28:22 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:28:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:28:32 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-01 fto: 2024-09-07 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:28:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:28:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:28:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:28:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:28:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:29:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:29:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:29:53 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-09-01 fto: 2024-09-07 fOtherParameters: category:INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.20
9/11/2024 10:29:53 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":246,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":239,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:07:37\",\"WaitingSLACount\":179,\"WaitingSLAPercentage\":72.76,\"AvgServiceTime\":\"00:05:01\",\"ServiceSLACount\":218,\"ServiceSLAPercentage\":91.21,\"NoShowTickets\":6,\"PercentageNoShowTickets\":2.44,\"UnqualifiedTickets\":1,\"FFTime\":\"-\",\"MaxFFTime\":\"03:22:11\",\"AvgFFTime\":\"00:05:01\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:09:17\",\"MaxWaitingTime\":\"00:59:25\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"239 / 246 (97.15%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:07:37 | SLA: 72.76%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:01 | SLA: 91.21%\"},{\"colName\":\"No Show\",\"colValue\":\"6 (2.44%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":5.03,\"AverageWaitingTimePerCategory\":7.63,\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
9/11/2024 10:29:59 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:29:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:30:02 AM | Request Received onLoginClick=> userName:  | Client IP: 205.169.39.43
9/11/2024 10:30:02 AM | Response Sent => {"Result":"3","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"","Password":"","tokenKey":"LTA8ZI5RRX"} | Client IP: 205.169.39.43
9/11/2024 10:30:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:30:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:31:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:31:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:31:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:31:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:32:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:32:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:32:31 AM | Request Received onLoginClick=> userName: mariam1724 | Client IP: 5.195.105.118
9/11/2024 10:32:31 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"mariam1724","Password":"1724","tokenKey":"K9TXBF0UPS"} | Client IP: 5.195.105.118
9/11/2024 10:32:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:32:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:33:01 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:33:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:33:03 AM | Request Received onLoginClick=> userName: mariam1724 | Client IP: 5.195.105.118
9/11/2024 10:33:03 AM | Response Sent => {"Result":"0","UserID":"185","UserRoleID":"12","UserLevelID":"25-R","UserName":"mariam1724","Password":"6bxA8SWyGKuv+rD6+tMKGg==","tokenKey":"KBETAMVPD3"} | Client IP: 5.195.105.118
9/11/2024 10:33:03 AM | Request Received getUserModuleRights=> branchId:0userId: 185 | Client IP: 5.195.105.118
9/11/2024 10:33:04 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 10:33:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 10:33:07 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
9/11/2024 10:33:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 10:33:08 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
9/11/2024 10:33:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 10:33:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 10:33:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 10:33:29 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-09-01 fto: 2024-09-07 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.20
9/11/2024 10:33:29 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.47,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI NORMAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI RFS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":224,\"PercentageIssuedTickets\":35.22,\"ServedTicketsPerCategory\":222,\"PercentageServedTickets\":35.92,\"AvgWaitTime\":\"00:09:16\",\"WaitingSLACount\":154,\"WaitingSLAPercentage\":68.75,\"AvgServiceTime\":\"00:04:55\",\"ServiceSLACount\":208,\"ServiceSLAPercentage\":93.69,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.16,\"UnqualifiedTickets\":1,\"FFTime\":\"-\",\"MaxFFTime\":\"02:27:27\",\"AvgFFTime\":\"00:04:55\",\"PercentageFFTime\":24.62,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:28:45\",\"MaxWaitingTime\":\"01:36:27\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":139,\"PercentageIssuedTickets\":21.86,\"ServedTicketsPerCategory\":137,\"PercentageServedTickets\":22.17,\"AvgWaitTime\":\"00:09:28\",\"WaitingSLACount\":107,\"WaitingSLAPercentage\":76.98,\"AvgServiceTime\":\"00:13:57\",\"ServiceSLACount\":131,\"ServiceSLAPercentage\":95.62,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.16,\"UnqualifiedTickets\":1,\"FFTime\":\"-\",\"MaxFFTime\":\"04:58:14\",\"AvgFFTime\":\"00:13:57\",\"PercentageFFTime\":43.03,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"21:47:12\",\"MaxWaitingTime\":\"01:20:47\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":24,\"PercentageIssuedTickets\":3.77,\"ServedTicketsPerCategory\":20,\"PercentageServedTickets\":3.24,\"AvgWaitTime\":\"00:12:50\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":54.17,\"AvgServiceTime\":\"00:11:49\",\"ServiceSLACount\":13,\"ServiceSLAPercentage\":65.00,\"NoShowTickets\":4,\"PercentageNoShowTickets\":0.63,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"02:30:21\",\"AvgFFTime\":\"00:11:49\",\"PercentageFFTime\":5.32,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:08:22\",\"MaxWaitingTime\":\"01:02:35\"},{\"CategoryName\":\"IMP FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":246,\"PercentageIssuedTickets\":38.68,\"ServedTicketsPerCategory\":239,\"PercentageServedTickets\":38.67,\"AvgWaitTime\":\"00:07:37\",\"WaitingSLACount\":179,\"WaitingSLAPercentage\":72.76,\"AvgServiceTime\":\"00:05:01\",\"ServiceSLACount\":218,\"ServiceSLAPercentage\":91.21,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.94,\"UnqualifiedTickets\":1,\"FFTime\":\"-\",\"MaxFFTime\":\"03:22:11\",\"AvgFFTime\":\"00:05:01\",\"PercentageFFTime\":27.04,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"07:09:17\",\"MaxWaitingTime\":\"00:59:25\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"618 / 636 (97.17%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:08:48 | SLA: 71.23%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:07:11 | SLA: 92.23%\"},{\"colName\":\"No Show\",\"colValue\":\"12 (1.89%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DHABI NORMAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DHABI RFS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"EXP FASTRACK VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":4.93,\"AverageWaitingTimePerCategory\":9.28,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":13.96,\"AverageWaitingTimePerCategory\":9.47,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":11.82,\"AverageWaitingTimePerCategory\":12.85,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"IMP FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":5.03,\"AverageWaitingTimePerCategory\":7.63,\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
9/11/2024 10:33:37 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-09-01 fto: 2024-09-07 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.20
9/11/2024 10:33:37 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":224,\"PercentageIssuedTickets\":57.88,\"ServedTicketsPerCategory\":222,\"PercentageServedTickets\":58.58,\"AvgWaitTime\":\"00:09:16\",\"WaitingSLACount\":154,\"WaitingSLAPercentage\":68.75,\"AvgServiceTime\":\"00:04:55\",\"ServiceSLACount\":208,\"ServiceSLAPercentage\":93.69,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.26,\"UnqualifiedTickets\":1,\"FFTime\":\"-\",\"MaxFFTime\":\"02:27:27\",\"AvgFFTime\":\"00:04:55\",\"PercentageFFTime\":33.74,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"10:28:45\",\"MaxWaitingTime\":\"01:36:27\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":139,\"PercentageIssuedTickets\":35.92,\"ServedTicketsPerCategory\":137,\"PercentageServedTickets\":36.15,\"AvgWaitTime\":\"00:09:28\",\"WaitingSLACount\":107,\"WaitingSLAPercentage\":76.98,\"AvgServiceTime\":\"00:13:57\",\"ServiceSLACount\":131,\"ServiceSLAPercentage\":95.62,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.26,\"UnqualifiedTickets\":1,\"FFTime\":\"-\",\"MaxFFTime\":\"04:58:14\",\"AvgFFTime\":\"00:13:57\",\"PercentageFFTime\":58.97,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"21:47:12\",\"MaxWaitingTime\":\"01:20:47\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":24,\"PercentageIssuedTickets\":6.20,\"ServedTicketsPerCategory\":20,\"PercentageServedTickets\":5.28,\"AvgWaitTime\":\"00:12:50\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":54.17,\"AvgServiceTime\":\"00:11:49\",\"ServiceSLACount\":13,\"ServiceSLAPercentage\":65.00,\"NoShowTickets\":4,\"PercentageNoShowTickets\":1.03,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"02:30:21\",\"AvgFFTime\":\"00:11:49\",\"PercentageFFTime\":7.29,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"05:08:22\",\"MaxWaitingTime\":\"01:02:35\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"379 / 387 (97.93%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:34 | SLA: 70.80%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:08:33 | SLA: 92.88%\"},{\"colName\":\"No Show\",\"colValue\":\"6 (1.55%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":4.93,\"AverageWaitingTimePerCategory\":9.28,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":13.96,\"AverageWaitingTimePerCategory\":9.47,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":11.82,\"AverageWaitingTimePerCategory\":12.85,\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
9/11/2024 10:33:42 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 10:33:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 10:33:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:33:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:34:06 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 10:34:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 10:34:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:34:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:35:06 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 10:35:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 10:35:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:35:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:36:06 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 10:36:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 10:36:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:36:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:37:38 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 10:37:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 10:37:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:37:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:38:38 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 10:38:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 10:38:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:38:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:39:05 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 10:39:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 10:39:48 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:39:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:40:05 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 10:40:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 10:40:11 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 10:40:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 10:40:25 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 10:40:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 10:40:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 10:40:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 10:40:44 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
9/11/2024 10:40:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 10:40:45 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 5.195.105.118
9/11/2024 10:40:49 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:40:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:40:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 10:40:52 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
9/11/2024 10:40:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 10:40:56 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 10:41:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 10:41:06 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 5.195.105.118
9/11/2024 10:41:07 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":86,\"PercentageIssuedTickets\":0.48,\"ServedTicketsPerCategory\":86,\"PercentageServedTickets\":0.49,\"AvgWaitTime\":\"00:25:35\",\"WaitingSLACount\":73,\"WaitingSLAPercentage\":84.88,\"AvgServiceTime\":\"00:07:10\",\"ServiceSLACount\":64,\"ServiceSLAPercentage\":74.42,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"05:52:07\",\"AvgFFTime\":\"00:07:10\",\"PercentageFFTime\":0.58,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:40:29\",\"MaxWaitingTime\":\"04:14:21\"},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":118,\"PercentageIssuedTickets\":0.66,\"ServedTicketsPerCategory\":113,\"PercentageServedTickets\":0.64,\"AvgWaitTime\":\"00:27:23\",\"WaitingSLACount\":86,\"WaitingSLAPercentage\":72.88,\"AvgServiceTime\":\"00:02:38\",\"ServiceSLACount\":107,\"ServiceSLAPercentage\":94.69,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":3,\"FFTime\":\"-\",\"MaxFFTime\":\"02:52:08\",\"AvgFFTime\":\"00:02:38\",\"PercentageFFTime\":0.28,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:30:53\",\"MaxWaitingTime\":\"03:03:59\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":3548,\"PercentageIssuedTickets\":19.88,\"ServedTicketsPerCategory\":3533,\"PercentageServedTickets\":20.08,\"AvgWaitTime\":\"00:35:39\",\"WaitingSLACount\":2226,\"WaitingSLAPercentage\":62.74,\"AvgServiceTime\":\"00:06:38\",\"ServiceSLACount\":2920,\"ServiceSLAPercentage\":82.65,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":14,\"FFTime\":\"-\",\"MaxFFTime\":\"20:16:48\",\"AvgFFTime\":\"00:06:38\",\"PercentageFFTime\":22.18,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"11:51:42\",\"MaxWaitingTime\":\"05:28:57\"},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"03:02:57\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:10\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:01:01\",\"AvgFFTime\":\"00:00:10\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"18:17:45\",\"MaxWaitingTime\":\"12:25:34\"},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"01:47:34\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":25.00,\"AvgServiceTime\":\"00:00:17\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"FFTime\":\"-\",\"MaxFFTime\":\"00:01:23\",\"AvgFFTime\":\"00:00:17\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"08:57:50\",\"MaxWaitingTime\":\"03:30:54\"},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":3762,\"PercentageIssuedTickets\":21.08,\"ServedTicketsPerCategory\":3604,\"PercentageServedTickets\":20.48,\"AvgWaitTime\":\"00:35:32\",\"WaitingSLACount\":2480,\"WaitingSLAPercentage\":65.92,\"AvgServiceTime\":\"00:03:20\",\"ServiceSLACount\":3277,\"ServiceSLAPercentage\":90.93,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":156,\"FFTime\":\"-\",\"MaxFFTime\":\"03:50:36\",\"AvgFFTime\":\"00:03:20\",\"PercentageFFTime\":11.39,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:12:24\",\"MaxWaitingTime\":\"04:57:08\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":10032,\"PercentageIssuedTickets\":56.22,\"ServedTicketsPerCategory\":9968,\"PercentageServedTickets\":56.64,\"AvgWaitTime\":\"00:20:53\",\"WaitingSLACount\":8610,\"WaitingSLAPercentage\":85.83,\"AvgServiceTime\":\"00:06:45\",\"ServiceSLACount\":8083,\"ServiceSLAPercentage\":81.09,\"NoShowTickets\":36,\"PercentageNoShowTickets\":0.20,\"UnqualifiedTickets\":28,\"FFTime\":\"-\",\"MaxFFTime\":\"14:52:48\",\"AvgFFTime\":\"00:06:45\",\"PercentageFFTime\":63.66,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"03:29:18\",\"MaxWaitingTime\":\"10:18:31\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":26,\"PercentageIssuedTickets\":0.15,\"ServedTicketsPerCategory\":25,\"PercentageServedTickets\":0.14,\"AvgWaitTime\":\"02:19:05\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":26.92,\"AvgServiceTime\":\"00:00:46\",\"ServiceSLACount\":24,\"ServiceSLAPercentage\":96.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"FFTime\":\"-\",\"MaxFFTime\":\"00:18:54\",\"AvgFFTime\":\"00:00:46\",\"PercentageFFTime\":0.02,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"09:57:09\",\"MaxWaitingTime\":\"08:48:51\"},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":259,\"PercentageIssuedTickets\":1.45,\"ServedTicketsPerCategory\":259,\"PercentageServedTickets\":1.47,\"AvgWaitTime\":\"00:11:00\",\"WaitingSLACount\":245,\"WaitingSLAPercentage\":94.59,\"AvgServiceTime\":\"00:07:41\",\"ServiceSLACount\":188,\"ServiceSLAPercentage\":72.59,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"12:07:51\",\"AvgFFTime\":\"00:07:41\",\"PercentageFFTime\":1.88,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"23:32:16\",\"MaxWaitingTime\":\"02:21:07\"},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"17599 / 17845 (98.62%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:27:00 | SLA: 76.95%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:00 | SLA: 83.38%\"},{\"colName\":\"No Show\",\"colValue\":\"41 (0.23%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":7.18,\"AverageWaitingTimePerCategory\":25.59,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":2.64,\"AverageWaitingTimePerCategory\":27.40,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":6.65,\"AverageWaitingTimePerCategory\":35.65,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.17,\"AverageWaitingTimePerCategory\":182.96,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.29,\"AverageWaitingTimePerCategory\":107.57,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":3.35,\"AverageWaitingTimePerCategory\":35.54,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":6.76,\"AverageWaitingTimePerCategory\":20.89,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.78,\"AverageWaitingTimePerCategory\":139.09,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":7.70,\"AverageWaitingTimePerCategory\":11.01,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.118
9/11/2024 10:41:10 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 5.195.105.118
9/11/2024 10:41:27 AM | Request Received onLoginClick=> userName: shjmun | Client IP: 5.195.235.132
9/11/2024 10:41:27 AM | Response Sent => {"Result":"0","UserID":"27","UserRoleID":"3","UserLevelID":"13-R","UserName":"shjmun","Password":"JHSRdAxE8Kw=","tokenKey":"V85C6K0SIZ"} | Client IP: 5.195.235.132
9/11/2024 10:41:27 AM | Request Received getUserModuleRights=> branchId:0userId: 27 | Client IP: 5.195.235.132
9/11/2024 10:41:29 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:41:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.132
9/11/2024 10:41:29 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:41:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.132
9/11/2024 10:41:29 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:41:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.132
9/11/2024 10:41:30 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.132
9/11/2024 10:41:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:41:33 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:41:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:41:40 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:41:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:41:46 AM | Request Received getUserModuleRights=> branchId:28userId: 27 | Client IP: 5.195.235.132
9/11/2024 10:42:01 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:42:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:42:06 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:42:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.132
9/11/2024 10:42:07 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.132
9/11/2024 10:42:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:42:10 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:42:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.132
9/11/2024 10:42:10 AM | Request Received getUserModuleRights=> branchId:28userId: 27 | Client IP: 5.195.235.132
9/11/2024 10:42:10 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:42:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.132
9/11/2024 10:42:14 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:42:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:42:30 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"300shahid\",\"TicketServed\":1585,\"AvgServiceTime\":\"00:06:32\",\"SLA\":84.61,\"DaysWorked\":26,\"LoggedTime\":\"9 day(s) 04:02:06\",\"ServingPercentage\":78.56,\"BackendPercentage\":0.00,\"IdlePercentage\":22.34,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"419Reem\",\"TicketServed\":38,\"AvgServiceTime\":\"00:05:10\",\"SLA\":86.84,\"DaysWorked\":22,\"LoggedTime\":\"2 day(s) 20:45:17\",\"ServingPercentage\":4.77,\"BackendPercentage\":0.00,\"IdlePercentage\":95.23,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Abdelrahman1773\",\"TicketServed\":922,\"AvgServiceTime\":\"00:12:35\",\"SLA\":55.97,\"DaysWorked\":26,\"LoggedTime\":\"8 day(s) 15:26:45\",\"ServingPercentage\":93.32,\"BackendPercentage\":0.00,\"IdlePercentage\":6.68,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Abdu1652\",\"TicketServed\":2,\"AvgServiceTime\":\"00:11:19\",\"SLA\":50.00,\"DaysWorked\":1,\"LoggedTime\":\"00:33:51\",\"ServingPercentage\":66.91,\"BackendPercentage\":0.00,\"IdlePercentage\":33.09,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"ABDULLA1484\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC 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ABUDHABI\",\"OperatorName\":\"Yousif1758\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"Zakir9005\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] 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fetched successfully!"} | Client IP: 5.195.105.118
9/11/2024 10:43:06 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:43:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:43:41 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:43:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:44:00 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:44:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:44:06 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:44:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:45:07 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:45:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:45:42 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:45:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:46:07 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:46:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:46:33 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:46:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:46:41 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 10:47:00 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
9/11/2024 10:47:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
9/11/2024 10:47:08 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:47:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:47:37 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 20-R | Client IP: 87.201.129.20
9/11/2024 10:47:37 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI NORMAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"DHABI RFS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP FASTRACK VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"00:00:00\",\"MaxProcessingTime\":\"00:00:00\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"EXP NORMAL 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9/11/2024 10:47:54 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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ALAIN\",\"Teller\":\"USER22\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"03/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"04/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"05/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"06/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"07/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"08/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"09/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"10/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"11/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"12/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"13/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"14/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"15/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"16/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"17/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"18/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"19/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"20/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"21/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"22/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"23/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"24/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"25/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"26/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"27/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"28/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"29/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"30/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"USER25\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"6704\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:05:00\"},{\"colName\":\"Logged time\",\"colValue\":\"56 day(s) 07:51:12\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 41.34% | Back office: 0.00% | Idle: 58.87%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"AWADOOD1316\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"BADREYA1568\",\"ServiceHours\":1.77,\"BackOfficeHours\":0.00,\"IdleHours\":0.64,\"ProcessingTime\":\"-\"},{\"Teller\":\"Bakhtita1734\",\"ServiceHours\":73.80,\"BackOfficeHours\":0.00,\"IdleHours\":106.24,\"ProcessingTime\":\"-\"},{\"Teller\":\"BASHIR1053\",\"ServiceHours\":10.36,\"BackOfficeHours\":0.00,\"IdleHours\":19.47,\"ProcessingTime\":\"-\"},{\"Teller\":\"C1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"HAJER390\",\"ServiceHours\":65.81,\"BackOfficeHours\":0.00,\"IdleHours\":47.80,\"ProcessingTime\":\"-\"},{\"Teller\":\"HALA885\",\"ServiceHours\":96.61,\"BackOfficeHours\":0.00,\"IdleHours\":88.99,\"ProcessingTime\":\"-\"},{\"Teller\":\"Hamda1601\",\"ServiceHours\":89.12,\"BackOfficeHours\":0.00,\"IdleHours\":155.43,\"ProcessingTime\":\"-\"},{\"Teller\":\"HAMDA926\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"IBRAHIM1071\",\"ServiceHours\":46.80,\"BackOfficeHours\":0.00,\"IdleHours\":107.44,\"ProcessingTime\":\"-\"},{\"Teller\":\"LAILA815\",\"ServiceHours\":67.08,\"BackOfficeHours\":0.00,\"IdleHours\":37.97,\"ProcessingTime\":\"-\"},{\"Teller\":\"LATIFA951\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"MAITA841\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"maitha1597\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"MARWA843\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"MNAEEM1319\",\"ServiceHours\":5.51,\"BackOfficeHours\":0.00,\"IdleHours\":98.42,\"ProcessingTime\":\"-\"},{\"Teller\":\"MUNA774\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"NASER1525\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"NOURA\",\"ServiceHours\":13.56,\"BackOfficeHours\":0.00,\"IdleHours\":34.65,\"ProcessingTime\":\"-\"},{\"Teller\":\"saeed1747\",\"ServiceHours\":76.78,\"BackOfficeHours\":0.00,\"IdleHours\":72.79,\"ProcessingTime\":\"-\"},{\"Teller\":\"SAMTA569\",\"ServiceHours\":11.64,\"BackOfficeHours\":0.00,\"IdleHours\":25.97,\"ProcessingTime\":\"-\"},{\"Teller\":\"UMER1024\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER17\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER18\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER19\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER20\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER21\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER22\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER25\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 10:48:07 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:48:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:49:07 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:49:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:49:17 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
9/11/2024 10:49:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
9/11/2024 10:49:48 AM | Request Received addCallingProfile=> ProfileId: 205, ProfileName: RENT REGULATION, Categories Count: 3, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"29","CALL":{"order":[[{"category":29,"condition":"","count":1},{"category":16,"condition":"","count":1},{"category":10,"condition":"","count":1}]]}} | Client IP: 5.195.235.132
9/11/2024 10:49:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 5.195.235.132
9/11/2024 10:49:49 AM | Request Received getUserModuleRights=> branchId:28userId: 27 | Client IP: 5.195.235.132
9/11/2024 10:50:06 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:50:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:51:07 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:51:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:52:06 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:52:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:53:05 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:53:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:53:15 AM | Request Received addCallingProfile=> ProfileId: 205, ProfileName: RENT REGULATION, Categories Count: 3, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"29","CALL":{"order":[[{"category":29,"condition":"","count":1},{"category":16,"condition":"","count":1},{"category":10,"condition":"","count":1}]]}} | Client IP: 5.195.235.132
9/11/2024 10:53:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 5.195.235.132
9/11/2024 10:53:21 AM | Request Received getUserModuleRights=> branchId:28userId: 27 | Client IP: 5.195.235.132
9/11/2024 10:54:01 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:54:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.132
9/11/2024 10:54:01 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:54:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.132
9/11/2024 10:54:01 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:54:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.132
9/11/2024 10:54:05 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.132
9/11/2024 10:54:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:54:07 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:54:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:54:39 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:54:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.132
9/11/2024 10:54:41 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:54:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.132
9/11/2024 10:54:41 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:54:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.132
9/11/2024 10:54:45 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.132
9/11/2024 10:54:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:54:49 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:54:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:54:52 AM | Request Received getUserModuleRights=> branchId:28userId: 27 | Client IP: 5.195.235.132
9/11/2024 10:55:14 AM | Request Received addCallingProfile=> ProfileId: , ProfileName: RENT REGULATION NEW, Categories Count: 2, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"29","CALL":{"order":[[{"category":29,"condition":"","count":1},{"category":10,"condition":"","count":1}]]}} | Client IP: 5.195.235.132
9/11/2024 10:55:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 5.195.235.132
9/11/2024 10:55:22 AM | Request Received getUserModuleRights=> branchId:28userId: 27 | Client IP: 5.195.235.132
9/11/2024 10:55:29 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:55:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:55:39 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:55:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:55:55 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:55:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.132
9/11/2024 10:56:06 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:56:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:57:06 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:57:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:58:08 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:58:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:59:18 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:59:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.132
9/11/2024 10:59:21 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:59:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.132
9/11/2024 10:59:22 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.132
9/11/2024 10:59:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.132
9/11/2024 10:59:28 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:59:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:59:28 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 10:59:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 10:59:29 AM | Request Received getUserModuleRights=> branchId:28userId: 27 | Client IP: 5.195.235.132
9/11/2024 10:59:50 AM | Request Received addCallingProfile=> ProfileId: 205, ProfileName: RENT REGULATION, Categories Count: 2, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"29","CALL":{"order":[[{"category":29,"condition":"","count":1},{"category":16,"condition":"","count":1}]]}} | Client IP: 5.195.235.132
9/11/2024 10:59:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 5.195.235.132
9/11/2024 10:59:57 AM | Request Received getUserModuleRights=> branchId:28userId: 27 | Client IP: 5.195.235.132
9/11/2024 11:00:19 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:00:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:00:30 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:00:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:01:07 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:01:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:01:29 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:01:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:02:20 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:02:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:02:28 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:02:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:03:28 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:03:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:03:32 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:03:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:04:29 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:04:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:04:31 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:04:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:05:04 AM | Request Received getUserModuleRights=> branchId:74userId: 135 | Client IP: 5.195.105.158
9/11/2024 11:05:28 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:05:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:05:29 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:05:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:05:49 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
9/11/2024 11:05:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
9/11/2024 11:05:49 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 11:05:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 11:06:14 AM | Request Received getDashboardList=> userId: 135, languageCode:En | Client IP: 5.195.105.158
9/11/2024 11:06:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":146,"UserId":135,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1705473598343)\/","DashboardCreatedTime":"\/Date(1705473598343)\/"},{"DashboardID":147,"UserId":135,"DashboardName":"2024","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1707204414453)\/","DashboardCreatedTime":"\/Date(1707204414453)\/"},{"DashboardID":134,"UserId":135,"DashboardName":"ch","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1685781982407)\/","DashboardCreatedTime":"\/Date(1685781982407)\/"}] | Client IP: 5.195.105.158
9/11/2024 11:06:17 AM | Request Received getDashboardData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.158
9/11/2024 11:06:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.158
9/11/2024 11:06:29 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:06:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:06:30 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 11:06:30 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":1482,\"PercentageIssuedTickets\":21.96,\"ServedTicketsPerCategory\":1467,\"PercentageServedTickets\":21.88,\"AvgWaitTime\":\"00:08:56\",\"WaitingSLACount\":1432,\"WaitingSLAPercentage\":96.63,\"AvgServiceTime\":\"00:05:26\",\"ServiceSLACount\":1231,\"ServiceSLAPercentage\":83.91,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":15,\"FFTime\":\"-\",\"MaxFFTime\":\"17:27:17\",\"AvgFFTime\":\"00:05:26\",\"PercentageFFTime\":23.84,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"02:34:18\",\"MaxWaitingTime\":\"01:06:49\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"IssuedTicketsPerCategory\":5075,\"PercentageIssuedTickets\":75.21,\"ServedTicketsPerCategory\":5048,\"PercentageServedTickets\":75.30,\"AvgWaitTime\":\"00:09:08\",\"WaitingSLACount\":4812,\"WaitingSLAPercentage\":94.82,\"AvgServiceTime\":\"00:04:52\",\"ServiceSLACount\":4450,\"ServiceSLAPercentage\":88.15,\"NoShowTickets\":9,\"PercentageNoShowTickets\":0.13,\"UnqualifiedTickets\":18,\"FFTime\":\"-\",\"MaxFFTime\":\"04:32:32\",\"AvgFFTime\":\"00:04:52\",\"PercentageFFTime\":73.42,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"01:57:48\",\"MaxWaitingTime\":\"01:08:12\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"IssuedTicketsPerCategory\":37,\"PercentageIssuedTickets\":0.55,\"ServedTicketsPerCategory\":37,\"PercentageServedTickets\":0.55,\"AvgWaitTime\":\"00:20:41\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":78.38,\"AvgServiceTime\":\"00:00:43\",\"ServiceSLACount\":37,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:22:23\",\"AvgFFTime\":\"00:00:43\",\"PercentageFFTime\":0.08,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"12:45:38\",\"MaxWaitingTime\":\"02:16:59\"},{\"CategoryName\":\"Registration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:15:50\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:10\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:21\",\"AvgFFTime\":\"00:00:10\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:31:41\",\"MaxWaitingTime\":\"00:31:02\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP 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MALE REG\",\"IssuedTicketsPerCategory\":150,\"PercentageIssuedTickets\":2.22,\"ServedTicketsPerCategory\":148,\"PercentageServedTickets\":2.21,\"AvgWaitTime\":\"00:11:42\",\"WaitingSLACount\":137,\"WaitingSLAPercentage\":91.33,\"AvgServiceTime\":\"00:06:00\",\"ServiceSLACount\":115,\"ServiceSLAPercentage\":77.70,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"FFTime\":\"-\",\"MaxFFTime\":\"05:39:06\",\"AvgFFTime\":\"00:06:00\",\"PercentageFFTime\":2.65,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"04:52:14\",\"MaxWaitingTime\":\"01:03:44\"},{\"CategoryName\":\"VIP REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6704 / 6748 (99.35%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:13 | SLA: 95.02%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:00 | SLA: 87.07%\"},{\"colName\":\"No Show\",\"colValue\":\"9 (0.13%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":5.45,\"AverageWaitingTimePerCategory\":8.94,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MALE REGISTRATION\",\"AverageServiceTimePerCategory\":4.88,\"AverageWaitingTimePerCategory\":9.14,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REBOOKING\",\"AverageServiceTimePerCategory\":0.73,\"AverageWaitingTimePerCategory\":20.69,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Registration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"TEST\",\"AverageServiceTimePerCategory\":0.18,\"AverageWaitingTimePerCategory\":15.84,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP FEMALE REG\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP\",\"AverageServiceTimePerCategory\":0.31,\"AverageWaitingTimePerCategory\":22.68,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP MALE REG\",\"AverageServiceTimePerCategory\":6.01,\"AverageWaitingTimePerCategory\":11.70,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP REBOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 11:06:32 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:06:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:07:20 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 11:07:20 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1467,\"PercentageServedTickets\":21.88,\"AvgWaitTime\":\"00:08:56\",\"MaxWaitTime\":\"01:06:49\",\"WaitingSLACount\":1432,\"WaitingSLAPercentage\":96.63,\"FFTime\":\"-\",\"AvgFFTime\":\"17:27:17\",\"MaxFFTime\":\"00:05:26\",\"PercentageFFTime\":\"23.84\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"02:34:18\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":5048,\"PercentageServedTickets\":75.30,\"AvgWaitTime\":\"00:09:08\",\"MaxWaitTime\":\"01:08:12\",\"WaitingSLACount\":4812,\"WaitingSLAPercentage\":94.82,\"FFTime\":\"-\",\"AvgFFTime\":\"04:32:32\",\"MaxFFTime\":\"00:04:52\",\"PercentageFFTime\":\"73.42\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"01:57:48\"},{\"CategoryName\":\"MALE TYPING 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REG\",\"CountServedTickets\":148,\"PercentageServedTickets\":2.21,\"AvgWaitTime\":\"00:11:42\",\"MaxWaitTime\":\"01:03:44\",\"WaitingSLACount\":137,\"WaitingSLAPercentage\":91.33,\"FFTime\":\"-\",\"AvgFFTime\":\"05:39:06\",\"MaxFFTime\":\"00:06:00\",\"PercentageFFTime\":\"2.65\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"04:52:14\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6704 / 6748 (99.35%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:13 | Max.: 02:16:59 | SLA: 95.02% (6412)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1467,\"PercentageServedTickets\":\"22\",\"AvgWaitTime\":\"8.93\",\"MaxWaitTime\":\"01:06:49\",\"WaitingSLACount\":1432,\"WaitingSLAPercentage\":\"96.63%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":5048,\"PercentageServedTickets\":\"76\",\"AvgWaitTime\":\"9.13\",\"MaxWaitTime\":\"01:08:12\",\"WaitingSLACount\":4812,\"WaitingSLAPercentage\":\"94.82%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":37,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"20.70\",\"MaxWaitTime\":\"02:16:59\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":\"78.38%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":2,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"15.85\",\"MaxWaitTime\":\"00:31:02\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"50.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":2,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"22.68\",\"MaxWaitTime\":\"00:30:58\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"50.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":148,\"PercentageServedTickets\":\"3\",\"AvgWaitTime\":\"11.70\",\"MaxWaitTime\":\"01:03:44\",\"WaitingSLACount\":137,\"WaitingSLAPercentage\":\"91.33%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 11:07:23 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 11:07:23 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Total Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"IssuedTickets\":6748,\"ServedTickets\":6704,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:09:13\",\"WaitingSLAPercentage\":95.02,\"WaitingSLACount\":6412,\"AvgServiceTime\":\"00:05:00\",\"ServiceSLAPercentage\":87.07,\"ServiceSLACount\":5837,\"FFTime\":\"-\",\"MaxFFTime\":\"04:02:16\",\"AvgFFTime\":\"00:05:00\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"23:27:01\",\"MaxWaitingTime\":\"02:16:59\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6704 / 6748 ( 99.35% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:13 | SLA: 95.02%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:00 | SLA: 87.07%\"},{\"colName\":\"No Show\",\"colValue\":\"9 (0.13%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"EDC ALAIN\"],\"TicketIssued\":[6748],\"TicketServed\":[6704],\"TicketServedPercentage\":[87.07],\"TicketWaitingPercentage\":[95.02]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 11:07:27 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 11:07:31 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:07:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:07:32 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:07:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:08:30 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:08:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:08:30 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:08:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:08:43 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BADREYA1568\",\"TicketServed\":12,\"AvgServiceTime\":\"00:08:50\",\"SLA\":58.33,\"DaysWorked\":1,\"LoggedTime\":\"02:24:36\",\"ServingPercentage\":73.36,\"BackendPercentage\":0.00,\"IdlePercentage\":26.64,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Bakhtita1734\",\"TicketServed\":886,\"AvgServiceTime\":\"00:04:59\",\"SLA\":89.05,\"DaysWorked\":25,\"LoggedTime\":\"7 day(s) 11:02:35\",\"ServingPercentage\":41.22,\"BackendPercentage\":0.00,\"IdlePercentage\":59.34,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BASHIR1053\",\"TicketServed\":128,\"AvgServiceTime\":\"00:04:51\",\"SLA\":88.28,\"DaysWorked\":14,\"LoggedTime\":\"1 day(s) 05:50:03\",\"ServingPercentage\":34.73,\"BackendPercentage\":0.00,\"IdlePercentage\":65.27,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAJER390\",\"TicketServed\":734,\"AvgServiceTime\":\"00:05:22\",\"SLA\":83.79,\"DaysWorked\":18,\"LoggedTime\":\"4 day(s) 17:36:34\",\"ServingPercentage\":57.93,\"BackendPercentage\":0.00,\"IdlePercentage\":42.07,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HALA885\",\"TicketServed\":1125,\"AvgServiceTime\":\"00:05:09\",\"SLA\":87.02,\"DaysWorked\":26,\"LoggedTime\":\"7 day(s) 16:52:29\",\"ServingPercentage\":52.26,\"BackendPercentage\":0.00,\"IdlePercentage\":48.14,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Hamda1601\",\"TicketServed\":527,\"AvgServiceTime\":\"00:10:08\",\"SLA\":68.50,\"DaysWorked\":24,\"LoggedTime\":\"10 day(s) 04:20:34\",\"ServingPercentage\":36.47,\"BackendPercentage\":0.00,\"IdlePercentage\":63.61,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"IBRAHIM1071\",\"TicketServed\":1047,\"AvgServiceTime\":\"00:02:40\",\"SLA\":96.18,\"DaysWorked\":24,\"LoggedTime\":\"6 day(s) 10:14:24\",\"ServingPercentage\":30.34,\"BackendPercentage\":0.00,\"IdlePercentage\":69.66,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LAILA815\",\"TicketServed\":557,\"AvgServiceTime\":\"00:07:13\",\"SLA\":76.48,\"DaysWorked\":20,\"LoggedTime\":\"4 day(s) 09:03:04\",\"ServingPercentage\":63.86,\"BackendPercentage\":0.00,\"IdlePercentage\":36.14,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MARWA843\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MNAEEM1319\",\"TicketServed\":599,\"AvgServiceTime\":\"00:00:33\",\"SLA\":99.50,\"DaysWorked\":26,\"LoggedTime\":\"4 day(s) 07:55:36\",\"ServingPercentage\":5.30,\"BackendPercentage\":0.00,\"IdlePercentage\":94.70,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MUNA774\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"TicketServed\":156,\"AvgServiceTime\":\"00:05:13\",\"SLA\":82.05,\"DaysWorked\":7,\"LoggedTime\":\"2 day(s) 00:12:43\",\"ServingPercentage\":28.13,\"BackendPercentage\":0.00,\"IdlePercentage\":71.87,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"saeed1747\",\"TicketServed\":817,\"AvgServiceTime\":\"00:05:38\",\"SLA\":87.64,\"DaysWorked\":25,\"LoggedTime\":\"6 day(s) 05:34:39\",\"ServingPercentage\":51.33,\"BackendPercentage\":0.00,\"IdlePercentage\":48.67,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"SAMTA569\",\"TicketServed\":116,\"AvgServiceTime\":\"00:06:01\",\"SLA\":86.21,\"DaysWorked\":3,\"LoggedTime\":\"1 day(s) 12:43:55\",\"ServingPercentage\":31.70,\"BackendPercentage\":0.00,\"IdlePercentage\":70.71,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"BASHIR1053\",\"AWADOOD1316\",\"LATIFA951\",\"HAJER390\",\"MAITA841\",\"MNAEEM1319\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"IBRAHIM1071\",\"NOURA\",\"USER22\",\"USER25\",\"BADREYA1568\",\"MUNA774\",\"UMER1024\",\"HALA885\",\"MARWA843\",\"HAMDA926\",\"LAILA815\",\"SAMTA569\",\"Hamda1601\",\"NASER1525\",\"maitha1597\",\"Bakhtita1734\",\"saeed1747\"],\"TicketServed\":[0,128,0,0,734,0,599,0,0,0,0,0,1047,156,0,0,12,0,0,1125,0,0,557,116,527,0,0,886,817],\"SLA\":[0.00,88.28,0.00,0.00,83.79,0.00,99.50,0.00,0.00,0.00,0.00,0.00,96.18,82.05,0.00,0.00,58.33,0.00,0.00,87.02,0.00,0.00,76.48,86.21,68.50,0.00,0.00,89.05,87.64],\"ServingPercentage\":[0.00,34.73,0.00,0.00,57.93,0.00,5.30,0.00,0.00,0.00,0.00,0.00,30.34,28.13,0.00,0.00,73.36,0.00,0.00,52.26,0.00,0.00,63.86,31.70,36.47,0.00,0.00,41.22,51.33],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,65.27,0.00,0.00,42.07,0.00,94.70,0.00,0.00,0.00,0.00,0.00,69.66,71.87,0.00,0.00,26.64,0.00,0.00,48.14,0.00,0.00,36.14,70.71,63.61,0.00,0.00,59.34,48.67],\"ProcessingTime\":[\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 11:09:30 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:09:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:09:31 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:09:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:10:30 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:10:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:10:32 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:10:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:11:28 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:11:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:11:30 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:11:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:12:30 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:12:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:12:31 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:12:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:13:30 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:13:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:13:31 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:13:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:14:26 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 11:14:28 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:14:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:14:31 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:14:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:15:28 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:15:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:15:30 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:15:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:15:40 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"02/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"03/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"04/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"05/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"06/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"07/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"08/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"09/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"10/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"11/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"12/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"13/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"14/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"15/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"16/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"17/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"18/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"19/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"20/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"21/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"22/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"23/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"24/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"25/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"26/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"Teller\":\"AWADOOD1316\",\"Date\":\"27/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC 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Service Time\",\"colValue\":\"00:05:00\"},{\"colName\":\"Logged time\",\"colValue\":\"56 day(s) 07:51:12\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 41.34% | Back office: 0.00% | Idle: 58.87%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"AWADOOD1316\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"BADREYA1568\",\"ServiceHours\":1.77,\"BackOfficeHours\":0.00,\"IdleHours\":0.64,\"ProcessingTime\":\"-\"},{\"Teller\":\"Bakhtita1734\",\"ServiceHours\":73.80,\"BackOfficeHours\":0.00,\"IdleHours\":106.24,\"ProcessingTime\":\"-\"},{\"Teller\":\"BASHIR1053\",\"ServiceHours\":10.36,\"BackOfficeHours\":0.00,\"IdleHours\":19.47,\"ProcessingTime\":\"-\"},{\"Teller\":\"C1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"HAJER390\",\"ServiceHours\":65.81,\"BackOfficeHours\":0.00,\"IdleHours\":47.80,\"ProcessingTime\":\"-\"},{\"Teller\":\"HALA885\",\"ServiceHours\":96.61,\"BackOfficeHours\":0.00,\"IdleHours\":88.99,\"ProcessingTime\":\"-\"},{\"Teller\":\"Hamda1601\",\"ServiceHours\":89.12,\"BackOfficeHours\":0.00,\"IdleHours\":155.43,\"ProcessingTime\":\"-\"},{\"Teller\":\"HAMDA926\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"IBRAHIM1071\",\"ServiceHours\":46.80,\"BackOfficeHours\":0.00,\"IdleHours\":107.44,\"ProcessingTime\":\"-\"},{\"Teller\":\"LAILA815\",\"ServiceHours\":67.08,\"BackOfficeHours\":0.00,\"IdleHours\":37.97,\"ProcessingTime\":\"-\"},{\"Teller\":\"LATIFA951\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"MAITA841\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"maitha1597\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"MARWA843\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"MNAEEM1319\",\"ServiceHours\":5.51,\"BackOfficeHours\":0.00,\"IdleHours\":98.42,\"ProcessingTime\":\"-\"},{\"Teller\":\"MUNA774\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"NASER1525\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"NOURA\",\"ServiceHours\":13.56,\"BackOfficeHours\":0.00,\"IdleHours\":34.65,\"ProcessingTime\":\"-\"},{\"Teller\":\"saeed1747\",\"ServiceHours\":76.78,\"BackOfficeHours\":0.00,\"IdleHours\":72.79,\"ProcessingTime\":\"-\"},{\"Teller\":\"SAMTA569\",\"ServiceHours\":11.64,\"BackOfficeHours\":0.00,\"IdleHours\":25.97,\"ProcessingTime\":\"-\"},{\"Teller\":\"UMER1024\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER17\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER18\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER19\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER20\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER21\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER22\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"USER25\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 11:16:28 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:16:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:16:32 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:16:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:16:42 AM | Request Received getUserModuleRights=> branchId:28userId: 27 | Client IP: 5.195.235.132
9/11/2024 11:17:08 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:17:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:17:29 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:17:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:18:28 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:18:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:18:28 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:18:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:19:31 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:19:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:19:32 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:19:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:20:29 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:20:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:20:30 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:20:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:21:28 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:21:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:21:29 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:21:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:22:28 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:22:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:22:28 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:22:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:23:31 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:23:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:23:32 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:23:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:24:29 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:24:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:24:31 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:24:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:25:28 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:25:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:25:31 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:25:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:26:29 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:26:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:26:29 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.132
9/11/2024 11:26:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.132
9/11/2024 11:28:05 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
9/11/2024 11:28:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 11:28:05 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 11:28:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 11:28:06 AM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
9/11/2024 11:28:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 11:28:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:28:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:28:56 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 11:28:56 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
9/11/2024 11:28:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
9/11/2024 11:29:06 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:29:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:30:08 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:30:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:30:10 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BADREYA1568\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Bakhtita1734\",\"Date\":\"01/08/2024\",\"TicketServed\":33,\"AvgServiceTime\":\"00:05:06\",\"SLA\":0.00,\"LoggedTime\":\"06:59:56\",\"ServingTime\":\"02:48:31\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:11:25\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BASHIR1053\",\"Date\":\"01/08/2024\",\"TicketServed\":25,\"AvgServiceTime\":\"00:04:20\",\"SLA\":0.00,\"LoggedTime\":\"04:05:39\",\"ServingTime\":\"01:48:32\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:17:07\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"C1\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAJER390\",\"Date\":\"01/08/2024\",\"TicketServed\":33,\"AvgServiceTime\":\"00:03:39\",\"SLA\":0.00,\"LoggedTime\":\"03:58:07\",\"ServingTime\":\"02:00:39\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:57:28\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HALA885\",\"Date\":\"01/08/2024\",\"TicketServed\":50,\"AvgServiceTime\":\"00:06:15\",\"SLA\":0.00,\"LoggedTime\":\"06:54:03\",\"ServingTime\":\"05:12:30\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:41:33\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Hamda1601\",\"Date\":\"01/08/2024\",\"TicketServed\":29,\"AvgServiceTime\":\"00:07:22\",\"SLA\":0.00,\"LoggedTime\":\"15:16:57\",\"ServingTime\":\"03:34:02\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"11:42:55\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"IBRAHIM1071\",\"Date\":\"01/08/2024\",\"TicketServed\":70,\"AvgServiceTime\":\"00:03:19\",\"SLA\":0.00,\"LoggedTime\":\"06:56:20\",\"ServingTime\":\"03:52:56\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:03:24\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC 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ALAIN\",\"OperatorName\":\"MUNA774\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"saeed1747\",\"Date\":\"31/08/2024\",\"TicketServed\":25,\"AvgServiceTime\":\"00:06:00\",\"SLA\":0.00,\"LoggedTime\":\"05:03:53\",\"ServingTime\":\"02:30:04\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:33:49\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"SAMTA569\",\"Date\":\"31/08/2024\",\"TicketServed\":46,\"AvgServiceTime\":\"00:06:04\",\"SLA\":0.00,\"LoggedTime\":\"16:00:00\",\"ServingTime\":\"04:39:47\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"12:13:09\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 11:31:07 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:31:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:32:26 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 11:32:40 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:32:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:33:39 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:33:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:33:51 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BADREYA1568\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Bakhtita1734\",\"Date\":\"01/08/2024\",\"TicketServed\":33,\"AvgServiceTime\":\"00:05:06\",\"SLA\":0.00,\"LoggedTime\":\"06:59:56\",\"ServingTime\":\"02:48:31\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:11:25\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BASHIR1053\",\"Date\":\"01/08/2024\",\"TicketServed\":25,\"AvgServiceTime\":\"00:04:20\",\"SLA\":0.00,\"LoggedTime\":\"04:05:39\",\"ServingTime\":\"01:48:32\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:17:07\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"C1\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAJER390\",\"Date\":\"01/08/2024\",\"TicketServed\":33,\"AvgServiceTime\":\"00:03:39\",\"SLA\":0.00,\"LoggedTime\":\"03:58:07\",\"ServingTime\":\"02:00:39\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:57:28\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HALA885\",\"Date\":\"01/08/2024\",\"TicketServed\":50,\"AvgServiceTime\":\"00:06:15\",\"SLA\":0.00,\"LoggedTime\":\"06:54:03\",\"ServingTime\":\"05:12:30\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:41:33\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Hamda1601\",\"Date\":\"01/08/2024\",\"TicketServed\":29,\"AvgServiceTime\":\"00:07:22\",\"SLA\":0.00,\"LoggedTime\":\"15:16:57\",\"ServingTime\":\"03:34:02\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"11:42:55\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"IBRAHIM1071\",\"Date\":\"01/08/2024\",\"TicketServed\":70,\"AvgServiceTime\":\"00:03:19\",\"SLA\":0.00,\"LoggedTime\":\"06:56:20\",\"ServingTime\":\"03:52:56\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:03:24\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LAILA815\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"Date\":\"01/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC 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ALAIN\",\"OperatorName\":\"MUNA774\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"saeed1747\",\"Date\":\"31/08/2024\",\"TicketServed\":25,\"AvgServiceTime\":\"00:06:00\",\"SLA\":0.00,\"LoggedTime\":\"05:03:53\",\"ServingTime\":\"02:30:04\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:33:49\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"SAMTA569\",\"Date\":\"31/08/2024\",\"TicketServed\":46,\"AvgServiceTime\":\"00:06:04\",\"SLA\":0.00,\"LoggedTime\":\"16:00:00\",\"ServingTime\":\"04:39:47\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"12:13:09\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"Date\":\"31/08/2024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"IssuedTickets\":0,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 11:33:52 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 11:33:53 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"FEMALE 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SLA: 87.07%\"},{\"colName\":\"No Show\",\"colValue\":\"9 (0.13%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":5.45,\"AverageWaitingTimePerCategory\":8.94,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MALE REGISTRATION\",\"AverageServiceTimePerCategory\":4.88,\"AverageWaitingTimePerCategory\":9.14,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PREPARE FOR 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9/11/2024 11:34:01 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 11:34:01 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time 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\"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6704 / 6748 (99.35%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:13 | Max.: 02:16:59 | SLA: 95.02% (6412)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1467,\"PercentageServedTickets\":\"22\",\"AvgWaitTime\":\"8.93\",\"MaxWaitTime\":\"01:06:49\",\"WaitingSLACount\":1432,\"WaitingSLAPercentage\":\"96.63%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MALE 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9/11/2024 11:34:07 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 11:34:07 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Total Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"IssuedTickets\":6748,\"ServedTickets\":6704,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:09:13\",\"WaitingSLAPercentage\":95.02,\"WaitingSLACount\":6412,\"AvgServiceTime\":\"00:05:00\",\"ServiceSLAPercentage\":87.07,\"ServiceSLACount\":5837,\"FFTime\":\"-\",\"MaxFFTime\":\"04:02:16\",\"AvgFFTime\":\"00:05:00\",\"PercentageFFTime\":100.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"23:27:01\",\"MaxWaitingTime\":\"02:16:59\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6704 / 6748 ( 99.35% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:13 | SLA: 95.02%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:00 | SLA: 87.07%\"},{\"colName\":\"No Show\",\"colValue\":\"9 (0.13%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"EDC ALAIN\"],\"TicketIssued\":[6748],\"TicketServed\":[6704],\"TicketServedPercentage\":[87.07],\"TicketWaitingPercentage\":[95.02]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 11:34:14 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
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}]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 11:34:22 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: category:FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|PTB-PREPARE FOR EXAM|RBK-REBOOKING|EBK-REFRESHMENT|REG-Registration|THT-TEST|VIP-VIP|VTT-VIP ASSESSMENT|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 11:34:22 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1467,\"PercentageServedTickets\":21.88,\"AvgWaitTime\":\"00:08:56\",\"MaxWaitTime\":\"01:06:49\",\"WaitingSLACount\":1432,\"WaitingSLAPercentage\":96.63,\"FFTime\":\"-\",\"AvgFFTime\":\"17:27:17\",\"MaxFFTime\":\"00:05:26\",\"PercentageFFTime\":\"23.84\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"02:34:18\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":5048,\"PercentageServedTickets\":75.30,\"AvgWaitTime\":\"00:09:08\",\"MaxWaitTime\":\"01:08:12\",\"WaitingSLACount\":4812,\"WaitingSLAPercentage\":94.82,\"FFTime\":\"-\",\"AvgFFTime\":\"04:32:32\",\"MaxFFTime\":\"00:04:52\",\"PercentageFFTime\":\"73.42\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"01:57:48\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":37,\"PercentageServedTickets\":0.55,\"AvgWaitTime\":\"00:20:41\",\"MaxWaitTime\":\"02:16:59\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":78.38,\"FFTime\":\"-\",\"AvgFFTime\":\"00:22:23\",\"MaxFFTime\":\"00:00:43\",\"PercentageFFTime\":\"0.08\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"12:45:38\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":2,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:15:50\",\"MaxWaitTime\":\"00:31:02\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:21\",\"MaxFFTime\":\"00:00:10\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:31:41\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":2,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:22:41\",\"MaxWaitTime\":\"00:30:58\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:37\",\"MaxFFTime\":\"00:00:18\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:45:22\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":148,\"PercentageServedTickets\":2.21,\"AvgWaitTime\":\"00:11:42\",\"MaxWaitTime\":\"01:03:44\",\"WaitingSLACount\":137,\"WaitingSLAPercentage\":91.33,\"FFTime\":\"-\",\"AvgFFTime\":\"05:39:06\",\"MaxFFTime\":\"00:06:00\",\"PercentageFFTime\":\"2.65\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"04:52:14\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"FFTime\":\"-\",\"AvgFFTime\":\"00:00:00\",\"MaxFFTime\":\"00:00:00\",\"PercentageFFTime\":\"0.00\",\"ProcessingTime\":\"-\",\"AvgProcessingTime\":\"-\",\"MaxProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":\"0.00\",\"TotalWaitTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6704 / 6748 (99.35%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:13 | Max.: 02:16:59 | SLA: 95.02% (6412)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":1467,\"PercentageServedTickets\":\"22\",\"AvgWaitTime\":\"8.93\",\"MaxWaitTime\":\"01:06:49\",\"WaitingSLACount\":1432,\"WaitingSLAPercentage\":\"96.63%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MALE REGISTRATION\",\"CountServedTickets\":5048,\"PercentageServedTickets\":\"76\",\"AvgWaitTime\":\"9.13\",\"MaxWaitTime\":\"01:08:12\",\"WaitingSLACount\":4812,\"WaitingSLAPercentage\":\"94.82%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MALE TYPING SERVICE\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PREPARE FOR EXAM\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":37,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"20.70\",\"MaxWaitTime\":\"02:16:59\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":\"78.38%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Registration\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"TEST\",\"CountServedTickets\":2,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"15.85\",\"MaxWaitTime\":\"00:31:02\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"50.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP\",\"CountServedTickets\":2,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"22.68\",\"MaxWaitTime\":\"00:30:58\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"50.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP ASSESSMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP FEMALE REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":148,\"PercentageServedTickets\":\"3\",\"AvgWaitTime\":\"11.70\",\"MaxWaitTime\":\"01:03:44\",\"WaitingSLACount\":137,\"WaitingSLAPercentage\":\"91.33%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 11:34:25 AM | Request Received getReportData=> fid: 74| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 74-B | Client IP: 5.195.105.158
9/11/2024 11:34:38 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:34:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:35:24 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"AWADOOD1316\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BADREYA1568\",\"TicketServed\":12,\"AvgServiceTime\":\"00:08:50\",\"SLA\":58.33,\"DaysWorked\":1,\"LoggedTime\":\"02:24:36\",\"ServingPercentage\":73.36,\"BackendPercentage\":0.00,\"IdlePercentage\":26.64,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Bakhtita1734\",\"TicketServed\":886,\"AvgServiceTime\":\"00:04:59\",\"SLA\":89.05,\"DaysWorked\":25,\"LoggedTime\":\"7 day(s) 11:02:35\",\"ServingPercentage\":41.22,\"BackendPercentage\":0.00,\"IdlePercentage\":59.34,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"BASHIR1053\",\"TicketServed\":128,\"AvgServiceTime\":\"00:04:51\",\"SLA\":88.28,\"DaysWorked\":14,\"LoggedTime\":\"1 day(s) 05:50:03\",\"ServingPercentage\":34.73,\"BackendPercentage\":0.00,\"IdlePercentage\":65.27,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAJER390\",\"TicketServed\":734,\"AvgServiceTime\":\"00:05:22\",\"SLA\":83.79,\"DaysWorked\":18,\"LoggedTime\":\"4 day(s) 17:36:34\",\"ServingPercentage\":57.93,\"BackendPercentage\":0.00,\"IdlePercentage\":42.07,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HALA885\",\"TicketServed\":1125,\"AvgServiceTime\":\"00:05:09\",\"SLA\":87.02,\"DaysWorked\":26,\"LoggedTime\":\"7 day(s) 16:52:29\",\"ServingPercentage\":52.26,\"BackendPercentage\":0.00,\"IdlePercentage\":48.14,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"Hamda1601\",\"TicketServed\":527,\"AvgServiceTime\":\"00:10:08\",\"SLA\":68.50,\"DaysWorked\":24,\"LoggedTime\":\"10 day(s) 04:20:34\",\"ServingPercentage\":36.47,\"BackendPercentage\":0.00,\"IdlePercentage\":63.61,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"HAMDA926\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"IBRAHIM1071\",\"TicketServed\":1047,\"AvgServiceTime\":\"00:02:40\",\"SLA\":96.18,\"DaysWorked\":24,\"LoggedTime\":\"6 day(s) 10:14:24\",\"ServingPercentage\":30.34,\"BackendPercentage\":0.00,\"IdlePercentage\":69.66,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LAILA815\",\"TicketServed\":557,\"AvgServiceTime\":\"00:07:13\",\"SLA\":76.48,\"DaysWorked\":20,\"LoggedTime\":\"4 day(s) 09:03:04\",\"ServingPercentage\":63.86,\"BackendPercentage\":0.00,\"IdlePercentage\":36.14,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"LATIFA951\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MAITA841\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"maitha1597\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MARWA843\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MNAEEM1319\",\"TicketServed\":599,\"AvgServiceTime\":\"00:00:33\",\"SLA\":99.50,\"DaysWorked\":26,\"LoggedTime\":\"4 day(s) 07:55:36\",\"ServingPercentage\":5.30,\"BackendPercentage\":0.00,\"IdlePercentage\":94.70,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"MUNA774\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NASER1525\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"NOURA\",\"TicketServed\":156,\"AvgServiceTime\":\"00:05:13\",\"SLA\":82.05,\"DaysWorked\":7,\"LoggedTime\":\"2 day(s) 00:12:43\",\"ServingPercentage\":28.13,\"BackendPercentage\":0.00,\"IdlePercentage\":71.87,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"saeed1747\",\"TicketServed\":817,\"AvgServiceTime\":\"00:05:38\",\"SLA\":87.64,\"DaysWorked\":25,\"LoggedTime\":\"6 day(s) 05:34:39\",\"ServingPercentage\":51.33,\"BackendPercentage\":0.00,\"IdlePercentage\":48.67,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"SAMTA569\",\"TicketServed\":116,\"AvgServiceTime\":\"00:06:01\",\"SLA\":86.21,\"DaysWorked\":3,\"LoggedTime\":\"1 day(s) 12:43:55\",\"ServingPercentage\":31.70,\"BackendPercentage\":0.00,\"IdlePercentage\":70.71,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"UMER1024\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER17\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER18\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER19\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER20\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER21\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER22\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ALAIN\",\"OperatorName\":\"USER25\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"BASHIR1053\",\"AWADOOD1316\",\"LATIFA951\",\"HAJER390\",\"MAITA841\",\"MNAEEM1319\",\"USER17\",\"USER18\",\"USER19\",\"USER20\",\"USER21\",\"IBRAHIM1071\",\"NOURA\",\"USER22\",\"USER25\",\"BADREYA1568\",\"MUNA774\",\"UMER1024\",\"HALA885\",\"MARWA843\",\"HAMDA926\",\"LAILA815\",\"SAMTA569\",\"Hamda1601\",\"NASER1525\",\"maitha1597\",\"Bakhtita1734\",\"saeed1747\"],\"TicketServed\":[0,128,0,0,734,0,599,0,0,0,0,0,1047,156,0,0,12,0,0,1125,0,0,557,116,527,0,0,886,817],\"SLA\":[0.00,88.28,0.00,0.00,83.79,0.00,99.50,0.00,0.00,0.00,0.00,0.00,96.18,82.05,0.00,0.00,58.33,0.00,0.00,87.02,0.00,0.00,76.48,86.21,68.50,0.00,0.00,89.05,87.64],\"ServingPercentage\":[0.00,34.73,0.00,0.00,57.93,0.00,5.30,0.00,0.00,0.00,0.00,0.00,30.34,28.13,0.00,0.00,73.36,0.00,0.00,52.26,0.00,0.00,63.86,31.70,36.47,0.00,0.00,41.22,51.33],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,65.27,0.00,0.00,42.07,0.00,94.70,0.00,0.00,0.00,0.00,0.00,69.66,71.87,0.00,0.00,26.64,0.00,0.00,48.14,0.00,0.00,36.14,70.71,63.61,0.00,0.00,59.34,48.67],\"ProcessingTime\":[\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\",\"-\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.105.158
9/11/2024 11:35:39 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:35:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:36:39 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:36:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:37:39 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:37:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:38:38 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:38:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:39:39 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:39:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:40:38 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:40:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:41:39 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:41:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:42:38 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:42:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:43:38 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:43:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:44:39 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:44:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:45:39 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:45:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:46:39 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:46:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:47:38 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:47:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:48:38 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:48:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:49:38 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:49:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:50:39 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:50:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:51:38 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:51:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:52:39 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 11:52:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 11:55:58 AM | Request Received onLoginClick=> userName: Sajida882 | Client IP: 91.72.151.66
9/11/2024 11:55:58 AM | Response Sent => {"Result":"0","UserID":"103","UserRoleID":"12","UserLevelID":"25-R","UserName":"Sajida882","Password":"/iaEJM9Q7ZwNadZIZJjiuw==","tokenKey":"Z270L5POJB"} | Client IP: 91.72.151.66
9/11/2024 11:55:59 AM | Request Received getUserModuleRights=> branchId:0userId: 103 | Client IP: 91.72.151.66
9/11/2024 11:56:01 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
9/11/2024 11:56:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
9/11/2024 11:56:04 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
9/11/2024 11:56:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
9/11/2024 11:56:05 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
9/11/2024 11:56:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
9/11/2024 11:56:06 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
9/11/2024 11:56:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
9/11/2024 11:56:06 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
9/11/2024 11:56:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
9/11/2024 11:56:08 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
9/11/2024 11:56:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
9/11/2024 11:56:08 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
9/11/2024 11:56:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
9/11/2024 11:56:16 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
9/11/2024 11:56:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
9/11/2024 11:56:28 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
9/11/2024 11:56:29 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"MaxFFTime\",\"colText\":\"Face To Face Time MAx\"},{\"colName\":\"AvgFFTime\",\"colText\":\"Face To Face Time Avg\"},{\"colName\":\"PercentageFFTime\",\"colText\":\"Face To Face %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"MaxProcessingTime\",\"colText\":\"Processing Time Max\"},{\"colName\":\"AvgProcessingTime\",\"colText\":\"Processing Time Avg\"},{\"colName\":\"PercentageProcessingTime\",\"colText\":\"Processing Time %\"},{\"colName\":\"TotalWaitTime\",\"colText\":\"Waiting Time Total\"},{\"colName\":\"MaxWaitingTime\",\"colText\":\"Waiting Time Max\"},{\"colName\":\"FFTime\",\"colText\":\"Face To Face Time\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION 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1\",\"IssuedTicketsPerCategory\":259,\"PercentageIssuedTickets\":1.45,\"ServedTicketsPerCategory\":259,\"PercentageServedTickets\":1.47,\"AvgWaitTime\":\"00:11:00\",\"WaitingSLACount\":245,\"WaitingSLAPercentage\":94.59,\"AvgServiceTime\":\"00:07:41\",\"ServiceSLACount\":188,\"ServiceSLAPercentage\":72.59,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"12:07:51\",\"AvgFFTime\":\"00:07:41\",\"PercentageFFTime\":1.88,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"23:32:16\",\"MaxWaitingTime\":\"02:21:07\"},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"FFTime\":\"-\",\"MaxFFTime\":\"00:00:00\",\"AvgFFTime\":\"00:00:00\",\"PercentageFFTime\":0.00,\"ProcessingTime\":\"-\",\"MaxProcessingTime\":\"-\",\"AvgProcessingTime\":\"00:00:00\",\"PercentageProcessingTime\":0.00,\"TotalWaitTime\":\"00:00:00\",\"MaxWaitingTime\":\"00:00:00\"},{\"CategoryName\":\"MZ 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| SLA: 83.38%\"},{\"colName\":\"No Show\",\"colValue\":\"41 (0.23%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":7.18,\"AverageWaitingTimePerCategory\":25.59,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":2.64,\"AverageWaitingTimePerCategory\":27.40,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":6.65,\"AverageWaitingTimePerCategory\":35.65,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.17,\"AverageWaitingTimePerCategory\":182.96,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.29,\"AverageWaitingTimePerCategory\":107.57,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":3.35,\"AverageWaitingTimePerCategory\":35.54,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":6.76,\"AverageWaitingTimePerCategory\":20.89,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.78,\"AverageWaitingTimePerCategory\":139.09,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":7.70,\"AverageWaitingTimePerCategory\":11.01,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
9/11/2024 11:56:32 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 91.72.151.66
9/11/2024 11:57:44 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"300shahid\",\"TicketServed\":1585,\"AvgServiceTime\":\"00:06:32\",\"SLA\":84.61,\"DaysWorked\":26,\"LoggedTime\":\"9 day(s) 04:02:06\",\"ServingPercentage\":78.56,\"BackendPercentage\":0.00,\"IdlePercentage\":22.34,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"419Reem\",\"TicketServed\":38,\"AvgServiceTime\":\"00:05:10\",\"SLA\":86.84,\"DaysWorked\":22,\"LoggedTime\":\"2 day(s) 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fetched successfully!"} | Client IP: 91.72.151.66
9/11/2024 11:57:44 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2024-08-01 fto: 2024-08-31 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 91.72.151.66
9/11/2024 11:59:01 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"300shahid\",\"TicketServed\":1585,\"AvgServiceTime\":\"00:06:32\",\"SLA\":84.61,\"DaysWorked\":26,\"LoggedTime\":\"9 day(s) 04:02:06\",\"ServingPercentage\":78.56,\"BackendPercentage\":0.00,\"IdlePercentage\":22.34,\"ProcessingTime\":\"-\"},{\"BranchName\":\"EDC ABUDHABI\",\"OperatorName\":\"419Reem\",\"TicketServed\":38,\"AvgServiceTime\":\"00:05:10\",\"SLA\":86.84,\"DaysWorked\":22,\"LoggedTime\":\"2 day(s) 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fetched successfully!"} | Client IP: 91.72.151.66
9/11/2024 12:00:42 PM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
9/11/2024 12:00:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 12:00:42 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:00:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:00:43 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 12:00:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 12:00:45 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:00:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:00:46 PM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
9/11/2024 12:00:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 12:01:42 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:01:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:02:43 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:02:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:03:42 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:03:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:05:39 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:05:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:05:46 PM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
9/11/2024 12:05:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
9/11/2024 12:05:47 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
9/11/2024 12:05:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
9/11/2024 12:05:47 PM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
9/11/2024 12:05:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
9/11/2024 12:05:49 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
9/11/2024 12:05:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
9/11/2024 12:05:52 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-10 fto: 2024-09-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
9/11/2024 12:06:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
9/11/2024 12:06:00 PM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
9/11/2024 12:06:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
9/11/2024 12:06:01 PM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
9/11/2024 12:06:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
9/11/2024 12:06:02 PM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
9/11/2024 12:06:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
9/11/2024 12:06:07 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-02 fto: 2024-09-02 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 91.72.151.66
9/11/2024 12:06:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
9/11/2024 12:07:40 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:07:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:09:40 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:09:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:11:38 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:11:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:13:38 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:13:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:15:40 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:15:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:17:39 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:17:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:19:39 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:19:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:32:14 PM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
9/11/2024 12:32:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 12:32:14 PM | Request Received getDashboardList=> userId: 185, languageCode:En | Client IP: 5.195.105.118
9/11/2024 12:32:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
9/11/2024 12:32:16 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 12:32:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 12:32:21 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:32:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:33:14 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:33:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:34:15 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:34:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:35:16 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:35:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:36:16 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:36:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:37:16 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:37:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:38:38 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:38:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:39:39 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:39:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:40:39 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:40:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:41:38 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:41:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:42:39 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:42:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:43:39 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:43:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:44:38 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:44:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:45:39 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:45:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:46:38 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:46:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:47:39 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:47:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:48:37 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:48:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:49:39 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:49:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:50:39 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:50:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:51:40 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:51:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:52:38 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:52:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:53:37 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:53:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:54:38 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:54:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:55:38 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:55:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:56:39 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:56:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:57:39 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:57:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:58:39 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:58:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 12:59:40 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 12:59:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 1:00:37 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 1:00:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 1:01:39 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 1:01:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 1:02:38 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 1:02:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 1:03:39 PM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
9/11/2024 1:03:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
9/11/2024 1:24:58 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 1:24:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 1:39:04 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 217.165.12.129
9/11/2024 1:39:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 217.165.12.129
9/11/2024 1:39:06 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 217.165.12.129
9/11/2024 1:39:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 217.165.12.129
9/11/2024 2:30:46 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 2:30:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 2:36:57 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.148
9/11/2024 2:36:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.148
9/11/2024 3:02:01 PM | Request Received onLoginClick=> userName: etcargo | Client IP: 87.201.129.148
9/11/2024 3:02:01 PM | Response Sent => {"Result":"0","UserID":"162","UserRoleID":"4","UserLevelID":"20-R","UserName":"etcargo","Password":"8Ah7ud0V+cg=","tokenKey":"ZXY1EKPR7N"} | Client IP: 87.201.129.148
9/11/2024 3:02:02 PM | Request Received getUserModuleRights=> branchId:0userId: 162 | Client IP: 87.201.129.148
9/11/2024 3:02:03 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.148
9/11/2024 3:02:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.148
9/11/2024 3:02:05 PM | Request Received getDashboardList=> userId: 162, languageCode:En | Client IP: 87.201.129.148
9/11/2024 3:02:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 87.201.129.148
9/11/2024 3:02:07 PM | Request Received getDashboardList=> userId: 162, languageCode:En | Client IP: 87.201.129.148
9/11/2024 3:02:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 87.201.129.148
9/11/2024 3:02:10 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:02:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:03:05 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:03:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:04:04 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:04:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:05:05 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:05:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:06:05 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 3:06:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 3:06:49 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:06:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:07:49 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:07:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:08:49 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:08:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:09:49 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:09:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:10:48 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:10:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:11:48 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:11:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:12:48 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:12:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:13:49 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:13:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:14:48 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:14:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:15:48 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:15:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:16:49 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:16:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:17:49 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:17:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:18:12 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:18:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:19:05 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:19:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:20:50 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:20:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:21:08 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:21:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:22:04 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:22:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:23:48 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:23:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:24:49 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:24:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:25:48 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:25:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:26:48 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:26:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:27:05 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:27:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:28:45 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:28:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:29:49 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:29:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:30:50 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:30:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:31:50 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:31:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:32:14 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:32:14 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:33:04 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:33:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:34:05 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:34:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:35:41 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:35:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:36:06 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:36:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:37:05 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:37:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:38:50 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:38:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:39:49 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:39:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:40:49 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:40:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:41:05 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:41:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:42:06 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:42:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:43:47 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:43:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:44:06 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:44:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:45:48 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:45:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:46:48 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:46:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:47:48 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:47:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:48:48 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:48:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:49:50 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:49:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:50:48 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:50:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:51:50 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:51:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 3:52:29 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-09-11 fto: 2024-09-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148
9/11/2024 3:52:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148
9/11/2024 4:36:05 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.105.118
9/11/2024 4:36:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.105.118
9/11/2024 4:36:08 PM | Request Received onLoginClick=> userName: soliman1346 | Client IP: 5.195.105.118
9/11/2024 4:36:08 PM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"soliman1346","Password":"1346","tokenKey":"XQOYBMER01"} | Client IP: 5.195.105.118