8/30/2024 12:00:10 AM | Request Received getReportData=> fid: 37|34|47|35|49|48|50| ftype: ffrom: 2024-01-01 fto: 2024-06-30 fOtherParameters: category:RE1-1st Floor Reception|SEM-1st Semester Student|RE1-2nd Floor Reception|RE3-3rd Floor Reception|RE4-4th Floor Reception|AS6-Accessories|PRE-Accounts|NTT-Agriculture and Park|NWW-Agriculture Services|OCC-Alarm Systems|TIC-AMC Safety Systems|AP1-Appointment|APT-Appointment|QU2-Appointment|RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|NAA-ARAMEX|ATB-Arb Training Auto|ATM-Arb Training Manual|NAA-Archive Dept Servc|ARC-Archiving|AUD-Audit|BCA-Bah Chm Attestation|BCI-Bah Chm Inquiries|BCO-Bah Chm Others|CHL-Bahrain Chamber|NFF-Bailiff|BCO-BLOOD COLLECTION|BP2-Body and Paint|BOC-BOOK CONCRETE|BPS-BUILDING PERMIT SERV|CAS-Calculating Fees for|CHH-CASH|ECA-Cash Airwaybill|CPS-Cash Payment Service|CAA-CASHIER|CAS-Cashier|CSE-CASHIER|NII-Cashier|CMS-CEMEXGO SUPPORT|CQQ-CHEQUE|MAT-Cheque or Cash Pick |CHQ-CHEQUES|NCC-City Cleanliness|CON-Classification Coeff|CLR-Clearance|NKK-Clearance Rectificat|NRR-Clemency Requests|CLR-Clerance|QU1-Clinic 1|QU2-Clinic 2|QU3-Clinic 3|QU4-Clinic 4|COM-Common Facility|CO3-Companies|COM-COMPLAINT|ESA-Complaint|REG-Complaints |CAA-Construction Project|CSE-Control Services|NQQ-Corp Parking Reserv|CAS-Corporate|COC-Corporate Clearance|PUP-CORPORATE COMMUNICAT|SOB-Corporate Payments|RGE-Course Registration|CRS-CR Services |CRR-CREDIT CARD|NGG- CREMATION|NMM-Cremations|RCO-CUSTOMER RECONCILIAT|BRC-Customer Service|CSE-CUSTOMER SERVICE|CUS-Customer Service|REG-Customer Service|CSS-CUSTOMER SERVICES|NDD-Customer Services|DEL-DELIVER INVOICE|EDO-Delivery Order|DGA-Deposit Assistance|MED-Deposit in Account|DDR-Desert Driving|DDR-Dessert Course|NDD-Dewatering Service|DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|DGS-DIRECTOR GENERAL SER|DIR-Disconnection Reco|EDS-Discrepancies|DOC-DOCTOR|EDC-Document Collection|RQE-Donation Issue|DIC-DonIssue Credit|DNO-DRAINAGE NOC|DTC-Dubai Trade CSE Secu|EPA-EDI Parking Assess|EPA-EDI Parking Test|ELD-Elderly People|NEE-Electronic Archive|ECC-Emiarates Dnata Staf|EMA-Emirates Auctions|EMP-Emirates Post|EMP-Emirates Priority|ENT-Eng Training Auto|ETM-Eng Training Manual|ENP-Engineering Permits|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|NLL-Environmental Permit|DOC-ERDOC|EBK-EVALUATION BOOKING|EVT-Evaluation Test|DOC-Exchange and Refu|EXR-Exchange n Refunds|NEE-Execution Settlement|NQQ-EXECUTN SEC HANDICAP|ESO-Exi Std Others|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|EM4-Express Maintenance|ETY-EYE TEST|EYE-Eye Test|FFP-F Financial Payments|FHG-F HHG|FVP-F Visitors Purchase|FEC-Fees Calculation|FML-Female|NAA-Female Lease|FRG-FEMALE REGISTRATION|NBB-Female Rental|FTB-FEMALE TYPING SERVIC|FLO-File Opening|FLR-File Renewal|FID-FINANCE DEPARTMENT|FOC-Follow Cases|FWT-Followup Transaction|NFF-Food Stuff Permit|FRC-Friday Class|RE0-G Floor Reception|NBB-Garbage Bag Sale|GCA-General Cargo|GEN-GENERAL INQUIRIES|TGQ-General Query|GR5-General Repair|GDD-Graduation Documents|HER-Hearing STN|HEB-Heavy Bus|HEF-Heavy Bus Friday|HEB-Heavy Bus Reg Alt|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|HTF-Heavy Truck Friday|HTR-Heavy Truck Reg Alt|RUG-Hindi Urdo Reg|TEL-HR Dept|HRD-HUMAN RESOURCE DPT|IMM-Immigration|ISS-Immigration Service|IFF-IMP FASTTRACK|INN-IMP NORMAL|IMP-Import|RDE-Incorrect Receipt|NII-Inquires|ESF-Inquiring|IBA-Inquiry Bill Amend|INR-Insurance Refund|ILC-International Licens|IDL-Intl Driving License|INV-Invoice Issuing|WRC-Issuance Compl Cer E|EXR-Issue Compliance Cer|LAB-Laboratory|Q17-Laboratory|NRR-Lease Contract Attes|LET-Letters n Transcript|LIC-License Issue|LBF-Light Bus Friday|LBR-Light Bus Reg Alt|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|EXR-M Financial Payment|WRC-M HHG|TIC-M Visitor Purchases|MAS-Maintenance Services|PAY-MAKE PAYMENT|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|MSS-Manpower Service|MAL-Manual All|MED-Medical Insurance|TPY-Medical Services|CIT-Ministry Comm Ind Tr|MOC-Mock Test|MOT-Mock Test|MTS-Mock Test Simulator|MFA-MOFA Attestation|MOL-MOL Service |MAT-Money and Taxes|MNC-MOT Night Course|MRA-MOT Regular|MSH-MOT Shift|MWE-MOT Weekend|MOB-Motorbike|MOV-Movement STN|MCO-MUN COUNCIL DISPUTE |MCL-MUN COUNCIL LAND APP|MPL-MUN PROPERTY LEASE|MUM-Muscat Municipality |ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NSA-New Applicant|NBC-NEW BOOK CONCRETE|NFO-New File Opening|NGI-NEW GENERAL INQUIRY|NOP-New Other Payment|NSA-New Other Student|NSI-New Std Information|NTP-New Tuition Payment|NIC-Night Class|NOB-normal bank|NOO-normal others|NTL-normal truck license|NTF-normal trucks fines|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|NAA-NOT APPLICABLE|NHH-Notary Services |OPS-Oman Police Services|OCC-Online Click n Col|XRA-Online Click n Coll|OPH-Open House|OTH-Other Service |OCC-Other Services|OTH-OTHER VAC REG|COV-Other Vaccine|OTH-Others Registration|OAD-OUTDOOR ADVERTISING|OCA-OUTDOOR COMM ADS|ONC-OUTDOOR NON COMM ADS|OVA-OUTDOOR VEHICLE ADS|NLL-Owner|PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFI-P Financial Payments|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|PVP-P Visitors Purchase|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PAY-Payments|PEN-PAYMENTS ENQUIRY|PCG-PCR REG|PCR-PCR Test|POD-People Determination|NNN-Permissions|PER-Personalization|NZZ-PEST CONTROL CERT|NAZ-Pest Control Certifi|NXX-Pest Control Permit|NXX-Pest Control Permt|PFR-PFIZER REG|PFV-PFizer Vaccine|PHA-Pharmacy|PDL-POD Lab|NHH-POD Lease|PDP-POD Pharmacy|NII-POD Rental|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|PTB-PREPARE FOR EXAM|PRS-Printing Service |PNS-Private Notary Ser|PRO-Process|PPS-Public Parking Ser|NSS-PUBLIC PARKING SERVI|PUS-Public Services|RDE-Radioactive|NKK-Ratification Lease|NHH-RDR DEPOSIT REC CHEQ|NTT-RDR HANDICAP|ERC-Ready For Carriage|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|RNR-Receipt Not Received|REC-RECEIVE INVOICE|QU1-Reception|REC-Reception|RE1-Reception Floor 1 |RE0-Reception G Floor|EBK-REFRESHMENT|RLL-REG AND LICENSING|REG-REGISTRATION|RAG-Registration Arb|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|REG-Registration Eng|RUG-Registration Urdu|RQE-Regular queue|RRD-RENT REGULATION DPT|NLL-Rental Contract|NNN-Rental deposit|NSS-Rental Dispute Execu|RSD-Rental Resolution Dp|ESR-Request|IMM-Request for Receipt|R47-Reservation|RSV-Reservation|RES-Residency Service |RLT-Return Letter Trans|ROS-Return Other Student|RTP-Return Tuition Payme|RPP-Return Tuition Plan|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|RTE-Road Test|NCC-ROL CITIZEN SERVICES|NBB-ROL CONTRACT EDITING|NJJ-ROL NORMAL|NOO-ROL UAE HANDICAPPED|NMM-ROL URGENT SERVICES|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RST-RTA Smartyard Test|RTT-RTA Theory Test|PHG-S HHG|W47-Sales|SIC-Senior Control Servi|SNP-Senior Engineering|NEE-Senior Lease|SAS-Senior Maintenance|NFF-Senior Rental|SC7-Services or Compaint|NYY-Sewage Network|NYY-Sewage Services|NZZ-Sewage Withdrawl |SIC-Shift Class|SHO-Shopping|LBN-Shovel|SHT-Shutdown|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SIR-SINOPHARM REG|SIV-Sinopharm Vaccine|SOB-Solo Booking|SBO-Solo Simulator Booki|SPB-special bank|SPO-special others|STL-special truck licens|STF-special trucks fines|SP1-SPEECH CLINICS 1|C10-SPEECH CLINICS 10|C11-SPEECH CLINICS 11|C12-SPEECH CLINICS 12|C13-SPEECH CLINICS 13|SP2-SPEECH CLINICS 2|SP3-SPEECH CLINICS 3|SP4-SPEECH CLINICS 4|SP5-SPEECH CLINICS 5|SP6-SPEECH CLINICS 6|SP8-SPEECH CLINICS 8|SP9-SPEECH CLINICS 9|SAL-Storage and Loading|ESO-Storage Other Charge|NJJ-Suburb Parkng Srvces|SRP-SUPPLIER RECEIVE PAY|SRC-SUPPLIER RECONCILIAT|MHH-TAHSEEL|NTT-TAHSEEL|TAH-Tahseel |TCS-TAHSEEL CARDS SER|TAH-TAHSEEL RECHARGE|NPP-TASHEEL|TAA-TECHNICAL ASSISTANCE|DRL-Teller Service|TCA-TENANCY CONTRACT ATT|Q36-Test|THT-TEST|NTT-TEST BLDG 3|TST-Test Service|RRA-Theory Test|THT-THEORY TEST BLDG 1|TIC-Ticketing|REG-Ticketing1|NUU-Top Up E Gate|FTB-TRAINING BOOKING|RES-Travel and Tourism|Q14-Triage|TR3-Triage 3 Appointment|TW3-Triage 3 Walk In|TR4-Triage 4 Appointment|TW4-Triage 4 Walk In|TRI-Triage Ground|Q24-U15607|Q16-U15619|Q33-U15619|Q34-U16333|Q30-U16335|Q42-U16853|Q17-U16860|Q30-U16938|Q12-U16940|Q20-U16943|QU8-U16945|Q45-U16953|QU8-U16953|Q32-U17007|Q38-U17089|Q16-U17233|Q28-U17233|Q18-U17353|Q20-U17353|Q26-U17353|Q39-U17353|Q29-U17418|Q40-U17436|QU6-U17436|Q12-U18570|Q21-U18570|QU9-U18573|Q23-U18616|Q26-U18691|Q22-U18737|Q18-U18799|Q49-U18799|QU7-U18799|Q43-U18854|Q25-U18866|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|Q31-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q47-U18942|Q19-U19196|Q14-U19283|Q25-U19283|Q29-U19367|Q16-U19373|Q23-U19373|Q37-U19373|Q41-U19373|Q28-U19381|Q12-U19619|Q19-U19620|Q26-U19638|Q15-U19657|Q34-U19659|QU6-U19721|QU4-U19722|Q05-U19723|Q13-U19723|Q16-U19724|Q11-U19726|Q31-U19727|Q10-U19728|Q19-U19754|Q30-U19800|QU5-U19808|Q15-U19816|Q17-U19816|Q09-U19817|Q21-U19817|QU5-U19818|Q20-U19887|Q19-U19888|QU7-U19888|Q46-U19954|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q27-U19977|Q25-U19978|Q44-U19987|Q05-U20015|Q29-U20015|Q26-U20121|Q41-U20189|Q48-U20196|Q32-U20197|QU5-U20197|Q33-U20198|Q13-U20260|Q46-U20260|Q35-U20322|Q25-U20323|QU6-U20326|Q29-U20327|Q28-U20328|Q07-U20329|Q12-U20329|Q47-U20330|Q30-U20367|Q34-U20368|Q16-U20377|QU9-U20377|Q06-U20378|Q11-U20378|QU7-U20378|Q13-U20381|Q15-U20381|Q10-U20386|QU8-U20386|Q31-U20387|QU4-U20387|Q10-U20390|Q22-U20391|Q42-U20393|Q08-U20425|Q14-U20425|Q21-U20431|Q11-U20437|Q32-U20440|Q12-U20452|Q13-U20452|Q27-U20452|Q23-U20463|Q24-U20469|Q31-U20473|Q26-U20479|Q40-U20480|Q36-U20530|Q06-U20534|Q09-U20534|Q14-U20538|Q37-U20560|Q10-U20574|Q18-U20625|Q08-U20629|Q10-U20633|Q45-U20637|Q11-U20646|Q12-U20647|Q07-U20668|Q06-U20674|Q44-U20735|Q07-U20768|Q08-U20769|Q09-U20771|Q10-U20772|Q11-U20774|Q12-U20779|Q13-U20781|Q43-U20820|Q14-U20825|Q15-U20834|Q16-U20835|Q17-U20842|Q18-U20852|Q05-U20942|Q23-U20943|Q19-U20948|Q20-U20958|Q21-U21010|Q22-U21035|Q39-U90007|Q24-U90008|Q32-U90008|Q13-U90010|Q17-U90011|Q38-U90011|Q33-U90028|Q15-U90039|Q35-U90046|Q09-U90061|Q28-U90070|Q11-U90083|Q27-U90100|Q27-U90120|NCC-Urgent Lease|NDD-Urgent Rental|VAC-Vaccination|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|VIS-VISA and ID Cards|VMM-VISA MEDICAL SERVICE|QU3-Walk In|WKN-Walk In|WRC-Warranty Claim|BCO-Warranty Claim3|WTT-WIRE TRANSFER|XRA-XRAY|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 5.107.153.86 8/30/2024 12:00:11 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Arabic Training Auto\",\"IssuedTicketsPerCategory\":49,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"03:03:07\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":2.04,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":45},{\"CategoryName\":\"Arb Training Auto\",\"IssuedTicketsPerCategory\":23,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":20,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:02:38\",\"WaitingSLACount\":20,\"WaitingSLAPercentage\":86.96,\"AvgServiceTime\":\"00:06:22\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":95.00,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LMV Automatic Course\",\"IssuedTicketsPerCategory\":19807,\"PercentageIssuedTickets\":7.07,\"ServedTicketsPerCategory\":18348,\"PercentageServedTickets\":7.23,\"AvgWaitTime\":\"00:11:09\",\"WaitingSLACount\":15507,\"WaitingSLAPercentage\":78.29,\"AvgServiceTime\":\"00:03:08\",\"ServiceSLACount\":18271,\"ServiceSLAPercentage\":99.58,\"NoShowTickets\":1395,\"PercentageNoShowTickets\":0.50,\"UnqualifiedTickets\":64},{\"CategoryName\":\"Arabic Training Manu\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arb Training Manual\",\"IssuedTicketsPerCategory\":260,\"PercentageIssuedTickets\":0.09,\"ServedTicketsPerCategory\":206,\"PercentageServedTickets\":0.08,\"AvgWaitTime\":\"00:06:37\",\"WaitingSLACount\":192,\"WaitingSLAPercentage\":73.85,\"AvgServiceTime\":\"00:02:09\",\"ServiceSLACount\":206,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":47,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":7},{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":4042,\"PercentageIssuedTickets\":1.44,\"ServedTicketsPerCategory\":3601,\"PercentageServedTickets\":1.42,\"AvgWaitTime\":\"00:05:28\",\"WaitingSLACount\":3308,\"WaitingSLAPercentage\":81.84,\"AvgServiceTime\":\"00:02:52\",\"ServiceSLACount\":3591,\"ServiceSLAPercentage\":99.72,\"NoShowTickets\":317,\"PercentageNoShowTickets\":0.11,\"UnqualifiedTickets\":124},{\"CategoryName\":\"Corporate\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Clearance\",\"IssuedTicketsPerCategory\":7586,\"PercentageIssuedTickets\":2.71,\"ServedTicketsPerCategory\":7519,\"PercentageServedTickets\":2.96,\"AvgWaitTime\":\"00:02:23\",\"WaitingSLACount\":7375,\"WaitingSLAPercentage\":97.22,\"AvgServiceTime\":\"00:01:23\",\"ServiceSLACount\":7518,\"ServiceSLAPercentage\":99.99,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":56},{\"CategoryName\":\"Clerance\",\"IssuedTicketsPerCategory\":5200,\"PercentageIssuedTickets\":1.86,\"ServedTicketsPerCategory\":4950,\"PercentageServedTickets\":1.95,\"AvgWaitTime\":\"00:06:06\",\"WaitingSLACount\":4492,\"WaitingSLAPercentage\":86.38,\"AvgServiceTime\":\"00:02:33\",\"ServiceSLACount\":4917,\"ServiceSLAPercentage\":99.33,\"NoShowTickets\":108,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":142},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":3778,\"PercentageIssuedTickets\":1.35,\"ServedTicketsPerCategory\":3035,\"PercentageServedTickets\":1.20,\"AvgWaitTime\":\"00:08:08\",\"WaitingSLACount\":1386,\"WaitingSLAPercentage\":36.69,\"AvgServiceTime\":\"00:02:53\",\"ServiceSLACount\":2582,\"ServiceSLAPercentage\":85.07,\"NoShowTickets\":554,\"PercentageNoShowTickets\":0.20,\"UnqualifiedTickets\":189},{\"CategoryName\":\"LMV Coorporate Taxi \",\"IssuedTicketsPerCategory\":532,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":422,\"PercentageServedTickets\":0.17,\"AvgWaitTime\":\"01:00:45\",\"WaitingSLACount\":167,\"WaitingSLAPercentage\":31.39,\"AvgServiceTime\":\"00:03:13\",\"ServiceSLACount\":418,\"ServiceSLAPercentage\":99.05,\"NoShowTickets\":36,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":74},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":421,\"PercentageIssuedTickets\":0.15,\"ServedTicketsPerCategory\":382,\"PercentageServedTickets\":0.15,\"AvgWaitTime\":\"00:03:48\",\"WaitingSLACount\":363,\"WaitingSLAPercentage\":86.22,\"AvgServiceTime\":\"00:05:57\",\"ServiceSLACount\":379,\"ServiceSLAPercentage\":99.21,\"NoShowTickets\":23,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":16},{\"CategoryName\":\"Dessert Course\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Eng Training Auto\",\"IssuedTicketsPerCategory\":7409,\"PercentageIssuedTickets\":2.64,\"ServedTicketsPerCategory\":5906,\"PercentageServedTickets\":2.33,\"AvgWaitTime\":\"00:04:13\",\"WaitingSLACount\":5690,\"WaitingSLAPercentage\":76.80,\"AvgServiceTime\":\"00:04:09\",\"ServiceSLACount\":5854,\"ServiceSLAPercentage\":99.12,\"NoShowTickets\":1412,\"PercentageNoShowTickets\":0.50,\"UnqualifiedTickets\":91},{\"CategoryName\":\"English Training Aut\",\"IssuedTicketsPerCategory\":519,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":61,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"01:16:17\",\"WaitingSLACount\":35,\"WaitingSLAPercentage\":6.74,\"AvgServiceTime\":\"00:06:15\",\"ServiceSLACount\":58,\"ServiceSLAPercentage\":95.08,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":458},{\"CategoryName\":\"EDI Parking Assess\",\"IssuedTicketsPerCategory\":3090,\"PercentageIssuedTickets\":1.10,\"ServedTicketsPerCategory\":3082,\"PercentageServedTickets\":1.22,\"AvgWaitTime\":\"00:02:01\",\"WaitingSLACount\":3052,\"WaitingSLAPercentage\":98.77,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":3057,\"ServiceSLAPercentage\":99.19,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":8},{\"CategoryName\":\"EDI Parking Test\",\"IssuedTicketsPerCategory\":735,\"PercentageIssuedTickets\":0.26,\"ServedTicketsPerCategory\":719,\"PercentageServedTickets\":0.28,\"AvgWaitTime\":\"00:04:06\",\"WaitingSLACount\":693,\"WaitingSLAPercentage\":94.29,\"AvgServiceTime\":\"00:03:59\",\"ServiceSLACount\":716,\"ServiceSLAPercentage\":99.58,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":16},{\"CategoryName\":\"Eng Training Manual\",\"IssuedTicketsPerCategory\":79,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":72,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:03:51\",\"WaitingSLACount\":71,\"WaitingSLAPercentage\":89.87,\"AvgServiceTime\":\"00:03:13\",\"ServiceSLACount\":72,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"English Training Man\",\"IssuedTicketsPerCategory\":41,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"02:08:19\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":2.44,\"AvgServiceTime\":\"00:00:15\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":37},{\"CategoryName\":\"EYE TEST\",\"IssuedTicketsPerCategory\":9856,\"PercentageIssuedTickets\":3.52,\"ServedTicketsPerCategory\":9728,\"PercentageServedTickets\":3.84,\"AvgWaitTime\":\"00:02:46\",\"WaitingSLACount\":9392,\"WaitingSLAPercentage\":95.29,\"AvgServiceTime\":\"00:03:47\",\"ServiceSLACount\":9693,\"ServiceSLAPercentage\":99.64,\"NoShowTickets\":18,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":110},{\"CategoryName\":\"Evaluation Test\",\"IssuedTicketsPerCategory\":343,\"PercentageIssuedTickets\":0.12,\"ServedTicketsPerCategory\":321,\"PercentageServedTickets\":0.13,\"AvgWaitTime\":\"00:20:03\",\"WaitingSLACount\":264,\"WaitingSLAPercentage\":76.97,\"AvgServiceTime\":\"00:00:34\",\"ServiceSLACount\":321,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":21,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":2395,\"PercentageIssuedTickets\":0.85,\"ServedTicketsPerCategory\":2380,\"PercentageServedTickets\":0.94,\"AvgWaitTime\":\"00:05:07\",\"WaitingSLACount\":2168,\"WaitingSLAPercentage\":90.52,\"AvgServiceTime\":\"00:10:03\",\"ServiceSLACount\":2353,\"ServiceSLAPercentage\":98.87,\"NoShowTickets\":9,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":6},{\"CategoryName\":\"File Opening\",\"IssuedTicketsPerCategory\":764,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":754,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:02:59\",\"WaitingSLACount\":745,\"WaitingSLAPercentage\":97.51,\"AvgServiceTime\":\"00:02:41\",\"ServiceSLACount\":754,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"File Renewal\",\"IssuedTicketsPerCategory\":1629,\"PercentageIssuedTickets\":0.58,\"ServedTicketsPerCategory\":1474,\"PercentageServedTickets\":0.58,\"AvgWaitTime\":\"00:05:12\",\"WaitingSLACount\":1362,\"WaitingSLAPercentage\":83.61,\"AvgServiceTime\":\"00:04:15\",\"ServiceSLACount\":1471,\"ServiceSLAPercentage\":99.80,\"NoShowTickets\":151,\"PercentageNoShowTickets\":0.05,\"UnqualifiedTickets\":4},{\"CategoryName\":\"Friday Class\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:04\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LMV Friday Weekend\",\"IssuedTicketsPerCategory\":301,\"PercentageIssuedTickets\":0.11,\"ServedTicketsPerCategory\":165,\"PercentageServedTickets\":0.07,\"AvgWaitTime\":\"00:58:06\",\"WaitingSLACount\":93,\"WaitingSLAPercentage\":30.90,\"AvgServiceTime\":\"00:00:55\",\"ServiceSLACount\":165,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":30,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":106},{\"CategoryName\":\"Heavy Light Bus\",\"IssuedTicketsPerCategory\":880,\"PercentageIssuedTickets\":0.31,\"ServedTicketsPerCategory\":816,\"PercentageServedTickets\":0.32,\"AvgWaitTime\":\"00:13:50\",\"WaitingSLACount\":570,\"WaitingSLAPercentage\":64.77,\"AvgServiceTime\":\"00:05:38\",\"ServiceSLACount\":811,\"ServiceSLAPercentage\":99.39,\"NoShowTickets\":50,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":14},{\"CategoryName\":\"Heavy Bus\",\"IssuedTicketsPerCategory\":1732,\"PercentageIssuedTickets\":0.62,\"ServedTicketsPerCategory\":1582,\"PercentageServedTickets\":0.62,\"AvgWaitTime\":\"00:07:48\",\"WaitingSLACount\":1417,\"WaitingSLAPercentage\":81.81,\"AvgServiceTime\":\"00:06:46\",\"ServiceSLACount\":1557,\"ServiceSLAPercentage\":98.42,\"NoShowTickets\":141,\"PercentageNoShowTickets\":0.05,\"UnqualifiedTickets\":9},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":826,\"PercentageIssuedTickets\":0.29,\"ServedTicketsPerCategory\":741,\"PercentageServedTickets\":0.29,\"AvgWaitTime\":\"00:08:39\",\"WaitingSLACount\":642,\"WaitingSLAPercentage\":77.72,\"AvgServiceTime\":\"00:06:20\",\"ServiceSLACount\":730,\"ServiceSLAPercentage\":98.52,\"NoShowTickets\":74,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":11},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":711,\"PercentageIssuedTickets\":0.25,\"ServedTicketsPerCategory\":627,\"PercentageServedTickets\":0.25,\"AvgWaitTime\":\"00:16:22\",\"WaitingSLACount\":436,\"WaitingSLAPercentage\":61.32,\"AvgServiceTime\":\"00:05:32\",\"ServiceSLACount\":625,\"ServiceSLAPercentage\":99.68,\"NoShowTickets\":50,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":34},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":791,\"PercentageIssuedTickets\":0.28,\"ServedTicketsPerCategory\":742,\"PercentageServedTickets\":0.29,\"AvgWaitTime\":\"00:04:26\",\"WaitingSLACount\":687,\"WaitingSLAPercentage\":86.85,\"AvgServiceTime\":\"00:17:00\",\"ServiceSLACount\":694,\"ServiceSLAPercentage\":93.53,\"NoShowTickets\":35,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":14},{\"CategoryName\":\"International Licens\",\"IssuedTicketsPerCategory\":315,\"PercentageIssuedTickets\":0.11,\"ServedTicketsPerCategory\":292,\"PercentageServedTickets\":0.12,\"AvgWaitTime\":\"00:15:22\",\"WaitingSLACount\":183,\"WaitingSLAPercentage\":58.10,\"AvgServiceTime\":\"00:20:01\",\"ServiceSLACount\":259,\"ServiceSLAPercentage\":88.70,\"NoShowTickets\":18,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":5},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"IssuedTicketsPerCategory\":578,\"PercentageIssuedTickets\":0.21,\"ServedTicketsPerCategory\":524,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:56:58\",\"WaitingSLACount\":152,\"WaitingSLAPercentage\":26.30,\"AvgServiceTime\":\"00:00:51\",\"ServiceSLACount\":523,\"ServiceSLAPercentage\":99.81,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":54},{\"CategoryName\":\"Shovel\",\"IssuedTicketsPerCategory\":118,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":101,\"PercentageServedTickets\":0.04,\"AvgWaitTime\":\"00:15:33\",\"WaitingSLACount\":74,\"WaitingSLAPercentage\":62.71,\"AvgServiceTime\":\"00:05:04\",\"ServiceSLACount\":101,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":13,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"License Issue\",\"IssuedTicketsPerCategory\":16986,\"PercentageIssuedTickets\":6.06,\"ServedTicketsPerCategory\":16911,\"PercentageServedTickets\":6.67,\"AvgWaitTime\":\"00:02:22\",\"WaitingSLACount\":16725,\"WaitingSLAPercentage\":98.46,\"AvgServiceTime\":\"00:01:29\",\"ServiceSLACount\":16898,\"ServiceSLAPercentage\":99.92,\"NoShowTickets\":51,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":24},{\"CategoryName\":\"Heavy Light Forklift\",\"IssuedTicketsPerCategory\":765,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":661,\"PercentageServedTickets\":0.26,\"AvgWaitTime\":\"00:17:11\",\"WaitingSLACount\":447,\"WaitingSLAPercentage\":58.43,\"AvgServiceTime\":\"00:05:21\",\"ServiceSLACount\":660,\"ServiceSLAPercentage\":99.85,\"NoShowTickets\":59,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":45},{\"CategoryName\":\"LMV Manual\",\"IssuedTicketsPerCategory\":25941,\"PercentageIssuedTickets\":9.26,\"ServedTicketsPerCategory\":22622,\"PercentageServedTickets\":8.92,\"AvgWaitTime\":\"00:09:44\",\"WaitingSLACount\":17797,\"WaitingSLAPercentage\":68.61,\"AvgServiceTime\":\"00:03:14\",\"ServiceSLACount\":22533,\"ServiceSLAPercentage\":99.61,\"NoShowTickets\":3194,\"PercentageNoShowTickets\":1.14,\"UnqualifiedTickets\":125},{\"CategoryName\":\"LMV Auto\",\"IssuedTicketsPerCategory\":71,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":43,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:11:42\",\"WaitingSLACount\":36,\"WaitingSLAPercentage\":50.70,\"AvgServiceTime\":\"00:03:28\",\"ServiceSLACount\":43,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":8,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":20},{\"CategoryName\":\"LP Renewal\",\"IssuedTicketsPerCategory\":2700,\"PercentageIssuedTickets\":0.96,\"ServedTicketsPerCategory\":2433,\"PercentageServedTickets\":0.96,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":2145,\"WaitingSLAPercentage\":79.44,\"AvgServiceTime\":\"00:04:29\",\"ServiceSLACount\":2404,\"ServiceSLAPercentage\":98.81,\"NoShowTickets\":261,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":6},{\"CategoryName\":\"Manual All\",\"IssuedTicketsPerCategory\":4941,\"PercentageIssuedTickets\":1.76,\"ServedTicketsPerCategory\":4675,\"PercentageServedTickets\":1.84,\"AvgWaitTime\":\"00:05:17\",\"WaitingSLACount\":4558,\"WaitingSLAPercentage\":92.25,\"AvgServiceTime\":\"00:06:39\",\"ServiceSLACount\":4597,\"ServiceSLAPercentage\":98.33,\"NoShowTickets\":244,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":22},{\"CategoryName\":\"Motorbike\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:05:01\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:36\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":1038,\"PercentageIssuedTickets\":0.37,\"ServedTicketsPerCategory\":1027,\"PercentageServedTickets\":0.40,\"AvgWaitTime\":\"00:06:31\",\"WaitingSLACount\":924,\"WaitingSLAPercentage\":89.02,\"AvgServiceTime\":\"00:01:56\",\"ServiceSLACount\":1026,\"ServiceSLAPercentage\":99.90,\"NoShowTickets\":10,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":707,\"PercentageIssuedTickets\":0.25,\"ServedTicketsPerCategory\":690,\"PercentageServedTickets\":0.27,\"AvgWaitTime\":\"00:02:40\",\"WaitingSLACount\":672,\"WaitingSLAPercentage\":95.05,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":686,\"ServiceSLAPercentage\":99.42,\"NoShowTickets\":12,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5},{\"CategoryName\":\"MOT Regular\",\"IssuedTicketsPerCategory\":2304,\"PercentageIssuedTickets\":0.82,\"ServedTicketsPerCategory\":1686,\"PercentageServedTickets\":0.66,\"AvgWaitTime\":\"00:24:50\",\"WaitingSLACount\":1259,\"WaitingSLAPercentage\":54.64,\"AvgServiceTime\":\"00:04:07\",\"ServiceSLACount\":1673,\"ServiceSLAPercentage\":99.23,\"NoShowTickets\":354,\"PercentageNoShowTickets\":0.13,\"UnqualifiedTickets\":264},{\"CategoryName\":\"LMV Night Course\",\"IssuedTicketsPerCategory\":15014,\"PercentageIssuedTickets\":5.36,\"ServedTicketsPerCategory\":10912,\"PercentageServedTickets\":4.30,\"AvgWaitTime\":\"00:05:49\",\"WaitingSLACount\":10257,\"WaitingSLAPercentage\":68.32,\"AvgServiceTime\":\"00:02:44\",\"ServiceSLACount\":10870,\"ServiceSLAPercentage\":99.62,\"NoShowTickets\":4014,\"PercentageNoShowTickets\":1.43,\"UnqualifiedTickets\":88},{\"CategoryName\":\"New File Opening\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:04:58\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Night Class\",\"IssuedTicketsPerCategory\":6199,\"PercentageIssuedTickets\":2.21,\"ServedTicketsPerCategory\":4343,\"PercentageServedTickets\":1.71,\"AvgWaitTime\":\"00:05:47\",\"WaitingSLACount\":4063,\"WaitingSLAPercentage\":65.54,\"AvgServiceTime\":\"00:05:54\",\"ServiceSLACount\":4256,\"ServiceSLAPercentage\":98.00,\"NoShowTickets\":1840,\"PercentageNoShowTickets\":0.66,\"UnqualifiedTickets\":16},{\"CategoryName\":\"Parking Assess Test\",\"IssuedTicketsPerCategory\":514,\"PercentageIssuedTickets\":0.18,\"ServedTicketsPerCategory\":501,\"PercentageServedTickets\":0.20,\"AvgWaitTime\":\"00:11:40\",\"WaitingSLACount\":440,\"WaitingSLAPercentage\":85.60,\"AvgServiceTime\":\"00:01:24\",\"ServiceSLACount\":501,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":13,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Parking Assessment\",\"IssuedTicketsPerCategory\":1567,\"PercentageIssuedTickets\":0.56,\"ServedTicketsPerCategory\":1547,\"PercentageServedTickets\":0.61,\"AvgWaitTime\":\"00:06:34\",\"WaitingSLACount\":1386,\"WaitingSLAPercentage\":88.45,\"AvgServiceTime\":\"00:02:48\",\"ServiceSLACount\":1544,\"ServiceSLAPercentage\":99.81,\"NoShowTickets\":19,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":26391,\"PercentageIssuedTickets\":9.42,\"ServedTicketsPerCategory\":24376,\"PercentageServedTickets\":9.61,\"AvgWaitTime\":\"00:05:34\",\"WaitingSLACount\":22003,\"WaitingSLAPercentage\":83.37,\"AvgServiceTime\":\"00:03:37\",\"ServiceSLACount\":24224,\"ServiceSLAPercentage\":99.38,\"NoShowTickets\":1765,\"PercentageNoShowTickets\":0.63,\"UnqualifiedTickets\":250},{\"CategoryName\":\"Pre Evaluation Test\",\"IssuedTicketsPerCategory\":32,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":31,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:02:48\",\"WaitingSLACount\":30,\"WaitingSLAPercentage\":93.75,\"AvgServiceTime\":\"00:02:11\",\"ServiceSLACount\":31,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Pre Evaluation Test\",\"IssuedTicketsPerCategory\":26,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":26,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:07:30\",\"WaitingSLACount\":23,\"WaitingSLAPercentage\":88.46,\"AvgServiceTime\":\"00:01:02\",\"ServiceSLACount\":26,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":174,\"PercentageIssuedTickets\":0.06,\"ServedTicketsPerCategory\":162,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:07:38\",\"WaitingSLACount\":136,\"WaitingSLAPercentage\":78.16,\"AvgServiceTime\":\"00:15:45\",\"ServiceSLACount\":148,\"ServiceSLAPercentage\":91.36,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":1936,\"PercentageIssuedTickets\":0.69,\"ServedTicketsPerCategory\":1730,\"PercentageServedTickets\":0.68,\"AvgWaitTime\":\"00:05:41\",\"WaitingSLACount\":1527,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:47\",\"ServiceSLACount\":1628,\"ServiceSLAPercentage\":94.10,\"NoShowTickets\":178,\"PercentageNoShowTickets\":0.06,\"UnqualifiedTickets\":28},{\"CategoryName\":\"Road Assesment Test\",\"IssuedTicketsPerCategory\":160,\"PercentageIssuedTickets\":0.06,\"ServedTicketsPerCategory\":159,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:02:46\",\"WaitingSLACount\":154,\"WaitingSLAPercentage\":96.25,\"AvgServiceTime\":\"00:01:36\",\"ServiceSLACount\":159,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Road Assess Test\",\"IssuedTicketsPerCategory\":18550,\"PercentageIssuedTickets\":6.62,\"ServedTicketsPerCategory\":18062,\"PercentageServedTickets\":7.12,\"AvgWaitTime\":\"00:02:44\",\"WaitingSLACount\":17704,\"WaitingSLAPercentage\":95.44,\"AvgServiceTime\":\"00:01:41\",\"ServiceSLACount\":18058,\"ServiceSLAPercentage\":99.98,\"NoShowTickets\":478,\"PercentageNoShowTickets\":0.17,\"UnqualifiedTickets\":10},{\"CategoryName\":\"Road Assessment Test\",\"IssuedTicketsPerCategory\":1419,\"PercentageIssuedTickets\":0.51,\"ServedTicketsPerCategory\":1406,\"PercentageServedTickets\":0.55,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":1255,\"WaitingSLAPercentage\":88.44,\"AvgServiceTime\":\"00:03:42\",\"ServiceSLACount\":1395,\"ServiceSLAPercentage\":99.22,\"NoShowTickets\":9,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":1982,\"PercentageIssuedTickets\":0.71,\"ServedTicketsPerCategory\":1857,\"PercentageServedTickets\":0.73,\"AvgWaitTime\":\"00:10:01\",\"WaitingSLACount\":1396,\"WaitingSLAPercentage\":70.43,\"AvgServiceTime\":\"00:14:03\",\"ServiceSLACount\":1745,\"ServiceSLAPercentage\":93.97,\"NoShowTickets\":113,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":12},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":7394,\"PercentageIssuedTickets\":2.64,\"ServedTicketsPerCategory\":6638,\"PercentageServedTickets\":2.62,\"AvgWaitTime\":\"00:05:43\",\"WaitingSLACount\":5832,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:15\",\"ServiceSLACount\":6381,\"ServiceSLAPercentage\":96.13,\"NoShowTickets\":661,\"PercentageNoShowTickets\":0.24,\"UnqualifiedTickets\":95},{\"CategoryName\":\"RTA Road Test\",\"IssuedTicketsPerCategory\":2582,\"PercentageIssuedTickets\":0.92,\"ServedTicketsPerCategory\":2540,\"PercentageServedTickets\":1.00,\"AvgWaitTime\":\"00:06:23\",\"WaitingSLACount\":2321,\"WaitingSLAPercentage\":89.89,\"AvgServiceTime\":\"00:01:45\",\"ServiceSLACount\":2535,\"ServiceSLAPercentage\":99.80,\"NoShowTickets\":38,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":4},{\"CategoryName\":\"RTA Smart Parking Te\",\"IssuedTicketsPerCategory\":17346,\"PercentageIssuedTickets\":6.19,\"ServedTicketsPerCategory\":17088,\"PercentageServedTickets\":6.74,\"AvgWaitTime\":\"00:03:26\",\"WaitingSLACount\":16580,\"WaitingSLAPercentage\":95.58,\"AvgServiceTime\":\"00:01:38\",\"ServiceSLACount\":17072,\"ServiceSLAPercentage\":99.91,\"NoShowTickets\":248,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":10},{\"CategoryName\":\"RTA Smartyard Test\",\"IssuedTicketsPerCategory\":1652,\"PercentageIssuedTickets\":0.59,\"ServedTicketsPerCategory\":1635,\"PercentageServedTickets\":0.64,\"AvgWaitTime\":\"00:02:49\",\"WaitingSLACount\":1607,\"WaitingSLAPercentage\":97.28,\"AvgServiceTime\":\"00:02:22\",\"ServiceSLACount\":1633,\"ServiceSLAPercentage\":99.88,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":16},{\"CategoryName\":\"RTA File Opening\",\"IssuedTicketsPerCategory\":187,\"PercentageIssuedTickets\":0.07,\"ServedTicketsPerCategory\":180,\"PercentageServedTickets\":0.07,\"AvgWaitTime\":\"00:10:52\",\"WaitingSLACount\":140,\"WaitingSLAPercentage\":74.87,\"AvgServiceTime\":\"00:06:34\",\"ServiceSLACount\":174,\"ServiceSLAPercentage\":96.67,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":12259,\"PercentageIssuedTickets\":4.37,\"ServedTicketsPerCategory\":11429,\"PercentageServedTickets\":4.51,\"AvgWaitTime\":\"00:04:47\",\"WaitingSLACount\":10501,\"WaitingSLAPercentage\":85.66,\"AvgServiceTime\":\"00:04:57\",\"ServiceSLACount\":11295,\"ServiceSLAPercentage\":98.83,\"NoShowTickets\":672,\"PercentageNoShowTickets\":0.24,\"UnqualifiedTickets\":158},{\"CategoryName\":\"Road Test\",\"IssuedTicketsPerCategory\":483,\"PercentageIssuedTickets\":0.17,\"ServedTicketsPerCategory\":460,\"PercentageServedTickets\":0.18,\"AvgWaitTime\":\"00:06:20\",\"WaitingSLACount\":440,\"WaitingSLAPercentage\":91.10,\"AvgServiceTime\":\"00:03:13\",\"ServiceSLACount\":460,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":22},{\"CategoryName\":\"RTA Theory Test\",\"IssuedTicketsPerCategory\":2509,\"PercentageIssuedTickets\":0.90,\"ServedTicketsPerCategory\":2478,\"PercentageServedTickets\":0.98,\"AvgWaitTime\":\"00:05:27\",\"WaitingSLACount\":2289,\"WaitingSLAPercentage\":91.23,\"AvgServiceTime\":\"00:02:46\",\"ServiceSLACount\":2472,\"ServiceSLAPercentage\":99.76,\"NoShowTickets\":25,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":6},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":1896,\"PercentageIssuedTickets\":0.68,\"ServedTicketsPerCategory\":1813,\"PercentageServedTickets\":0.71,\"AvgWaitTime\":\"00:11:35\",\"WaitingSLACount\":1274,\"WaitingSLAPercentage\":67.19,\"AvgServiceTime\":\"00:11:43\",\"ServiceSLACount\":1720,\"ServiceSLAPercentage\":94.87,\"NoShowTickets\":73,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":10},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":6397,\"PercentageIssuedTickets\":2.28,\"ServedTicketsPerCategory\":5609,\"PercentageServedTickets\":2.21,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":4890,\"WaitingSLAPercentage\":76.44,\"AvgServiceTime\":\"00:09:12\",\"ServiceSLACount\":5500,\"ServiceSLAPercentage\":98.06,\"NoShowTickets\":712,\"PercentageNoShowTickets\":0.25,\"UnqualifiedTickets\":76},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":764,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":763,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:01:22\",\"WaitingSLACount\":758,\"WaitingSLAPercentage\":99.21,\"AvgServiceTime\":\"00:01:08\",\"ServiceSLACount\":763,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:06:02\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":57.14,\"AvgServiceTime\":\"00:06:24\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Shift Class\",\"IssuedTicketsPerCategory\":3828,\"PercentageIssuedTickets\":1.37,\"ServedTicketsPerCategory\":3734,\"PercentageServedTickets\":1.47,\"AvgWaitTime\":\"00:11:12\",\"WaitingSLACount\":2871,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:05:45\",\"ServiceSLACount\":3674,\"ServiceSLAPercentage\":98.39,\"NoShowTickets\":37,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":57},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:02:43\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:40\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":17614,\"PercentageIssuedTickets\":6.29,\"ServedTicketsPerCategory\":13824,\"PercentageServedTickets\":5.45,\"AvgWaitTime\":\"00:07:24\",\"WaitingSLACount\":10764,\"WaitingSLAPercentage\":61.11,\"AvgServiceTime\":\"00:03:08\",\"ServiceSLACount\":13713,\"ServiceSLAPercentage\":99.20,\"NoShowTickets\":3576,\"PercentageNoShowTickets\":1.28,\"UnqualifiedTickets\":214},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:18\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:06\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Solo Booking\",\"IssuedTicketsPerCategory\":28,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":27,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:02:24\",\"WaitingSLACount\":26,\"WaitingSLAPercentage\":92.86,\"AvgServiceTime\":\"00:01:33\",\"ServiceSLACount\":27,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"LMV Shift or Regular\",\"IssuedTicketsPerCategory\":1014,\"PercentageIssuedTickets\":0.36,\"ServedTicketsPerCategory\":947,\"PercentageServedTickets\":0.37,\"AvgWaitTime\":\"00:36:00\",\"WaitingSLACount\":493,\"WaitingSLAPercentage\":48.62,\"AvgServiceTime\":\"00:03:26\",\"ServiceSLACount\":939,\"ServiceSLAPercentage\":99.16,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":64}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"253626 / 280208 (90.51%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:30 | SLA: 80.76%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:48 | SLA: 99.05%\"},{\"colName\":\"No Show\",\"colValue\":\"23214 (8.28%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Arabic Training Auto\",\"AverageServiceTimePerCategory\":0.06,\"AverageWaitingTimePerCategory\":183.13},{\"CategoryName\":\"Arb Training Auto\",\"AverageServiceTimePerCategory\":6.38,\"AverageWaitingTimePerCategory\":2.63},{\"CategoryName\":\"LMV Automatic Course\",\"AverageServiceTimePerCategory\":3.14,\"AverageWaitingTimePerCategory\":11.15},{\"CategoryName\":\"Arabic Training Manu\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Arb Training Manual\",\"AverageServiceTimePerCategory\":2.15,\"AverageWaitingTimePerCategory\":6.62},{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":2.87,\"AverageWaitingTimePerCategory\":5.47},{\"CategoryName\":\"Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Clearance\",\"AverageServiceTimePerCategory\":1.39,\"AverageWaitingTimePerCategory\":2.39},{\"CategoryName\":\"Clerance\",\"AverageServiceTimePerCategory\":2.57,\"AverageWaitingTimePerCategory\":6.11},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":2.89,\"AverageWaitingTimePerCategory\":8.14},{\"CategoryName\":\"LMV Coorporate Taxi \",\"AverageServiceTimePerCategory\":3.23,\"AverageWaitingTimePerCategory\":60.75},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":5.97,\"AverageWaitingTimePerCategory\":3.81},{\"CategoryName\":\"Dessert Course\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Eng Training Auto\",\"AverageServiceTimePerCategory\":4.16,\"AverageWaitingTimePerCategory\":4.23},{\"CategoryName\":\"English Training Aut\",\"AverageServiceTimePerCategory\":6.25,\"AverageWaitingTimePerCategory\":76.29},{\"CategoryName\":\"EDI Parking Assess\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":2.03},{\"CategoryName\":\"EDI Parking Test\",\"AverageServiceTimePerCategory\":4.00,\"AverageWaitingTimePerCategory\":4.11},{\"CategoryName\":\"Eng Training Manual\",\"AverageServiceTimePerCategory\":3.22,\"AverageWaitingTimePerCategory\":3.86},{\"CategoryName\":\"English Training Man\",\"AverageServiceTimePerCategory\":0.26,\"AverageWaitingTimePerCategory\":128.33},{\"CategoryName\":\"EYE TEST\",\"AverageServiceTimePerCategory\":3.79,\"AverageWaitingTimePerCategory\":2.78},{\"CategoryName\":\"Evaluation Test\",\"AverageServiceTimePerCategory\":0.58,\"AverageWaitingTimePerCategory\":20.06},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":10.06,\"AverageWaitingTimePerCategory\":5.13},{\"CategoryName\":\"File Opening\",\"AverageServiceTimePerCategory\":2.70,\"AverageWaitingTimePerCategory\":3.00},{\"CategoryName\":\"File Renewal\",\"AverageServiceTimePerCategory\":4.27,\"AverageWaitingTimePerCategory\":5.22},{\"CategoryName\":\"Friday Class\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":0.07},{\"CategoryName\":\"LMV Friday Weekend\",\"AverageServiceTimePerCategory\":0.92,\"AverageWaitingTimePerCategory\":58.11},{\"CategoryName\":\"Heavy Light Bus\",\"AverageServiceTimePerCategory\":5.63,\"AverageWaitingTimePerCategory\":13.84},{\"CategoryName\":\"Heavy Bus\",\"AverageServiceTimePerCategory\":6.77,\"AverageWaitingTimePerCategory\":7.81},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":6.35,\"AverageWaitingTimePerCategory\":8.66},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":5.53,\"AverageWaitingTimePerCategory\":16.37},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":17.01,\"AverageWaitingTimePerCategory\":4.44},{\"CategoryName\":\"International Licens\",\"AverageServiceTimePerCategory\":20.02,\"AverageWaitingTimePerCategory\":15.38},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"AverageServiceTimePerCategory\":0.86,\"AverageWaitingTimePerCategory\":56.98},{\"CategoryName\":\"Shovel\",\"AverageServiceTimePerCategory\":5.07,\"AverageWaitingTimePerCategory\":15.55},{\"CategoryName\":\"License Issue\",\"AverageServiceTimePerCategory\":1.50,\"AverageWaitingTimePerCategory\":2.38},{\"CategoryName\":\"Heavy Light Forklift\",\"AverageServiceTimePerCategory\":5.37,\"AverageWaitingTimePerCategory\":17.19},{\"CategoryName\":\"LMV Manual\",\"AverageServiceTimePerCategory\":3.25,\"AverageWaitingTimePerCategory\":9.74},{\"CategoryName\":\"LMV Auto\",\"AverageServiceTimePerCategory\":3.48,\"AverageWaitingTimePerCategory\":11.71},{\"CategoryName\":\"LP Renewal\",\"AverageServiceTimePerCategory\":4.49,\"AverageWaitingTimePerCategory\":6.32},{\"CategoryName\":\"Manual All\",\"AverageServiceTimePerCategory\":6.66,\"AverageWaitingTimePerCategory\":5.30},{\"CategoryName\":\"Motorbike\",\"AverageServiceTimePerCategory\":0.61,\"AverageWaitingTimePerCategory\":5.03},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":1.94,\"AverageWaitingTimePerCategory\":6.52},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":2.17,\"AverageWaitingTimePerCategory\":2.68},{\"CategoryName\":\"MOT Regular\",\"AverageServiceTimePerCategory\":4.12,\"AverageWaitingTimePerCategory\":24.84},{\"CategoryName\":\"LMV Night Course\",\"AverageServiceTimePerCategory\":2.73,\"AverageWaitingTimePerCategory\":5.82},{\"CategoryName\":\"New File Opening\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":4.98},{\"CategoryName\":\"Night Class\",\"AverageServiceTimePerCategory\":5.92,\"AverageWaitingTimePerCategory\":5.79},{\"CategoryName\":\"Parking Assess Test\",\"AverageServiceTimePerCategory\":1.41,\"AverageWaitingTimePerCategory\":11.67},{\"CategoryName\":\"Parking Assessment\",\"AverageServiceTimePerCategory\":2.81,\"AverageWaitingTimePerCategory\":6.58},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":3.62,\"AverageWaitingTimePerCategory\":5.57},{\"CategoryName\":\"Pre Evaluation Test\",\"AverageServiceTimePerCategory\":2.19,\"AverageWaitingTimePerCategory\":2.81},{\"CategoryName\":\"Pre Evaluation Test\",\"AverageServiceTimePerCategory\":1.04,\"AverageWaitingTimePerCategory\":7.51},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":15.76,\"AverageWaitingTimePerCategory\":7.64},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":12.78,\"AverageWaitingTimePerCategory\":5.69},{\"CategoryName\":\"Road Assesment Test\",\"AverageServiceTimePerCategory\":1.62,\"AverageWaitingTimePerCategory\":2.78},{\"CategoryName\":\"Road Assess Test\",\"AverageServiceTimePerCategory\":1.68,\"AverageWaitingTimePerCategory\":2.74},{\"CategoryName\":\"Road Assessment Test\",\"AverageServiceTimePerCategory\":3.70,\"AverageWaitingTimePerCategory\":6.33},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":14.06,\"AverageWaitingTimePerCategory\":10.03},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":12.25,\"AverageWaitingTimePerCategory\":5.73},{\"CategoryName\":\"RTA Road Test\",\"AverageServiceTimePerCategory\":1.75,\"AverageWaitingTimePerCategory\":6.39},{\"CategoryName\":\"RTA Smart Parking Te\",\"AverageServiceTimePerCategory\":1.65,\"AverageWaitingTimePerCategory\":3.45},{\"CategoryName\":\"RTA Smartyard Test\",\"AverageServiceTimePerCategory\":2.38,\"AverageWaitingTimePerCategory\":2.82},{\"CategoryName\":\"RTA File Opening\",\"AverageServiceTimePerCategory\":6.57,\"AverageWaitingTimePerCategory\":10.87},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":4.96,\"AverageWaitingTimePerCategory\":4.79},{\"CategoryName\":\"Road Test\",\"AverageServiceTimePerCategory\":3.22,\"AverageWaitingTimePerCategory\":6.35},{\"CategoryName\":\"RTA Theory Test\",\"AverageServiceTimePerCategory\":2.78,\"AverageWaitingTimePerCategory\":5.45},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":11.72,\"AverageWaitingTimePerCategory\":11.59},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.21,\"AverageWaitingTimePerCategory\":6.33},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":1.15,\"AverageWaitingTimePerCategory\":1.37},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":6.40,\"AverageWaitingTimePerCategory\":6.04},{\"CategoryName\":\"Shift Class\",\"AverageServiceTimePerCategory\":5.77,\"AverageWaitingTimePerCategory\":11.21},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.67,\"AverageWaitingTimePerCategory\":2.73},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.14,\"AverageWaitingTimePerCategory\":7.40},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.10,\"AverageWaitingTimePerCategory\":0.30},{\"CategoryName\":\"Solo Booking\",\"AverageServiceTimePerCategory\":1.56,\"AverageWaitingTimePerCategory\":2.40},{\"CategoryName\":\"LMV Shift or Regular\",\"AverageServiceTimePerCategory\":3.45,\"AverageWaitingTimePerCategory\":36.01}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.107.153.86 8/30/2024 12:00:21 AM | Request Received getReportData=> fid: 37|34|47|35|49|48|50| ftype: ffrom: 2024-01-01 fto: 2024-06-30 fOtherParameters: category:RE1-1st Floor Reception|SEM-1st Semester Student|RE1-2nd Floor Reception|RE3-3rd Floor Reception|RE4-4th Floor Reception|AS6-Accessories|PRE-Accounts|NTT-Agriculture and Park|NWW-Agriculture Services|OCC-Alarm Systems|TIC-AMC Safety Systems|AP1-Appointment|APT-Appointment|QU2-Appointment|RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|NAA-ARAMEX|ATB-Arb Training Auto|ATM-Arb Training Manual|NAA-Archive Dept Servc|ARC-Archiving|AUD-Audit|BCA-Bah Chm Attestation|BCI-Bah Chm Inquiries|BCO-Bah Chm Others|CHL-Bahrain Chamber|NFF-Bailiff|BCO-BLOOD COLLECTION|BP2-Body and Paint|BOC-BOOK CONCRETE|BPS-BUILDING PERMIT SERV|CAS-Calculating Fees for|CHH-CASH|ECA-Cash Airwaybill|CPS-Cash Payment Service|CAA-CASHIER|CAS-Cashier|CSE-CASHIER|NII-Cashier|CMS-CEMEXGO SUPPORT|CQQ-CHEQUE|MAT-Cheque or Cash Pick |CHQ-CHEQUES|NCC-City Cleanliness|CON-Classification Coeff|CLR-Clearance|NKK-Clearance Rectificat|NRR-Clemency Requests|CLR-Clerance|QU1-Clinic 1|QU2-Clinic 2|QU3-Clinic 3|QU4-Clinic 4|COM-Common Facility|CO3-Companies|COM-COMPLAINT|ESA-Complaint|REG-Complaints |CAA-Construction Project|CSE-Control Services|NQQ-Corp Parking Reserv|CAS-Corporate|COC-Corporate Clearance|PUP-CORPORATE COMMUNICAT|SOB-Corporate Payments|RGE-Course Registration|CRS-CR Services |CRR-CREDIT CARD|NGG- CREMATION|NMM-Cremations|RCO-CUSTOMER RECONCILIAT|BRC-Customer Service|CSE-CUSTOMER SERVICE|CUS-Customer Service|REG-Customer Service|CSS-CUSTOMER SERVICES|NDD-Customer Services|DEL-DELIVER INVOICE|EDO-Delivery Order|DGA-Deposit Assistance|MED-Deposit in Account|DDR-Desert Driving|DDR-Dessert Course|NDD-Dewatering Service|DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|DGS-DIRECTOR GENERAL SER|DIR-Disconnection Reco|EDS-Discrepancies|DOC-DOCTOR|EDC-Document Collection|RQE-Donation Issue|DIC-DonIssue Credit|DNO-DRAINAGE NOC|DTC-Dubai Trade CSE Secu|EPA-EDI Parking Assess|EPA-EDI Parking Test|ELD-Elderly People|NEE-Electronic Archive|ECC-Emiarates Dnata Staf|EMA-Emirates Auctions|EMP-Emirates Post|EMP-Emirates Priority|ENT-Eng Training Auto|ETM-Eng Training Manual|ENP-Engineering Permits|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|NLL-Environmental Permit|DOC-ERDOC|EBK-EVALUATION BOOKING|EVT-Evaluation Test|DOC-Exchange and Refu|EXR-Exchange n Refunds|NEE-Execution Settlement|NQQ-EXECUTN SEC HANDICAP|ESO-Exi Std Others|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|EM4-Express Maintenance|ETY-EYE TEST|EYE-Eye Test|FFP-F Financial Payments|FHG-F HHG|FVP-F Visitors Purchase|FEC-Fees Calculation|FML-Female|NAA-Female Lease|FRG-FEMALE REGISTRATION|NBB-Female Rental|FTB-FEMALE TYPING SERVIC|FLO-File Opening|FLR-File Renewal|FID-FINANCE DEPARTMENT|FOC-Follow Cases|FWT-Followup Transaction|NFF-Food Stuff Permit|FRC-Friday Class|RE0-G Floor Reception|NBB-Garbage Bag Sale|GCA-General Cargo|GEN-GENERAL INQUIRIES|TGQ-General Query|GR5-General Repair|GDD-Graduation Documents|HER-Hearing STN|HEB-Heavy Bus|HEF-Heavy Bus Friday|HEB-Heavy Bus Reg Alt|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|HTF-Heavy Truck Friday|HTR-Heavy Truck Reg Alt|RUG-Hindi Urdo Reg|TEL-HR Dept|HRD-HUMAN RESOURCE DPT|IMM-Immigration|ISS-Immigration Service|IFF-IMP FASTTRACK|INN-IMP NORMAL|IMP-Import|RDE-Incorrect Receipt|NII-Inquires|ESF-Inquiring|IBA-Inquiry Bill Amend|INR-Insurance Refund|ILC-International Licens|IDL-Intl Driving License|INV-Invoice Issuing|WRC-Issuance Compl Cer E|EXR-Issue Compliance Cer|LAB-Laboratory|Q17-Laboratory|NRR-Lease Contract Attes|LET-Letters n Transcript|LIC-License Issue|LBF-Light Bus Friday|LBR-Light Bus Reg Alt|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|EXR-M Financial Payment|WRC-M HHG|TIC-M Visitor Purchases|MAS-Maintenance Services|PAY-MAKE PAYMENT|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|MSS-Manpower Service|MAL-Manual All|MED-Medical Insurance|TPY-Medical Services|CIT-Ministry Comm Ind Tr|MOC-Mock Test|MOT-Mock Test|MTS-Mock Test Simulator|MFA-MOFA Attestation|MOL-MOL Service |MAT-Money and Taxes|MNC-MOT Night Course|MRA-MOT Regular|MSH-MOT Shift|MWE-MOT Weekend|MOB-Motorbike|MOV-Movement STN|MCO-MUN COUNCIL DISPUTE |MCL-MUN COUNCIL LAND APP|MPL-MUN PROPERTY LEASE|MUM-Muscat Municipality |ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NSA-New Applicant|NBC-NEW BOOK CONCRETE|NFO-New File Opening|NGI-NEW GENERAL INQUIRY|NOP-New Other Payment|NSA-New Other Student|NSI-New Std Information|NTP-New Tuition Payment|NIC-Night Class|NOB-normal bank|NOO-normal others|NTL-normal truck license|NTF-normal trucks fines|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|NAA-NOT APPLICABLE|NHH-Notary Services |OPS-Oman Police Services|OCC-Online Click n Col|XRA-Online Click n Coll|OPH-Open House|OTH-Other Service |OCC-Other Services|OTH-OTHER VAC REG|COV-Other Vaccine|OTH-Others Registration|OAD-OUTDOOR ADVERTISING|OCA-OUTDOOR COMM ADS|ONC-OUTDOOR NON COMM ADS|OVA-OUTDOOR VEHICLE ADS|NLL-Owner|PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFI-P Financial Payments|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|PVP-P Visitors Purchase|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PAY-Payments|PEN-PAYMENTS ENQUIRY|PCG-PCR REG|PCR-PCR Test|POD-People Determination|NNN-Permissions|PER-Personalization|NZZ-PEST CONTROL CERT|NAZ-Pest Control Certifi|NXX-Pest Control Permit|NXX-Pest Control Permt|PFR-PFIZER REG|PFV-PFizer Vaccine|PHA-Pharmacy|PDL-POD Lab|NHH-POD Lease|PDP-POD Pharmacy|NII-POD Rental|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|PTB-PREPARE FOR EXAM|PRS-Printing Service |PNS-Private Notary Ser|PRO-Process|PPS-Public Parking Ser|NSS-PUBLIC PARKING SERVI|PUS-Public Services|RDE-Radioactive|NKK-Ratification Lease|NHH-RDR DEPOSIT REC CHEQ|NTT-RDR HANDICAP|ERC-Ready For Carriage|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|RNR-Receipt Not Received|REC-RECEIVE INVOICE|QU1-Reception|REC-Reception|RE1-Reception Floor 1 |RE0-Reception G Floor|EBK-REFRESHMENT|RLL-REG AND LICENSING|REG-REGISTRATION|RAG-Registration Arb|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|REG-Registration Eng|RUG-Registration Urdu|RQE-Regular queue|RRD-RENT REGULATION DPT|NLL-Rental Contract|NNN-Rental deposit|NSS-Rental Dispute Execu|RSD-Rental Resolution Dp|ESR-Request|IMM-Request for Receipt|R47-Reservation|RSV-Reservation|RES-Residency Service |RLT-Return Letter Trans|ROS-Return Other Student|RTP-Return Tuition Payme|RPP-Return Tuition Plan|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|RTE-Road Test|NCC-ROL CITIZEN SERVICES|NBB-ROL CONTRACT EDITING|NJJ-ROL NORMAL|NOO-ROL UAE HANDICAPPED|NMM-ROL URGENT SERVICES|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RST-RTA Smartyard Test|RTT-RTA Theory Test|PHG-S HHG|W47-Sales|SIC-Senior Control Servi|SNP-Senior Engineering|NEE-Senior Lease|SAS-Senior Maintenance|NFF-Senior Rental|SC7-Services or Compaint|NYY-Sewage Network|NYY-Sewage Services|NZZ-Sewage Withdrawl |SIC-Shift Class|SHO-Shopping|LBN-Shovel|SHT-Shutdown|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SIR-SINOPHARM REG|SIV-Sinopharm Vaccine|SOB-Solo Booking|SBO-Solo Simulator Booki|SPB-special bank|SPO-special others|STL-special truck licens|STF-special trucks fines|SP1-SPEECH CLINICS 1|C10-SPEECH CLINICS 10|C11-SPEECH CLINICS 11|C12-SPEECH CLINICS 12|C13-SPEECH CLINICS 13|SP2-SPEECH CLINICS 2|SP3-SPEECH CLINICS 3|SP4-SPEECH CLINICS 4|SP5-SPEECH CLINICS 5|SP6-SPEECH CLINICS 6|SP8-SPEECH CLINICS 8|SP9-SPEECH CLINICS 9|SAL-Storage and Loading|ESO-Storage Other Charge|NJJ-Suburb Parkng Srvces|SRP-SUPPLIER RECEIVE PAY|SRC-SUPPLIER RECONCILIAT|MHH-TAHSEEL|NTT-TAHSEEL|TAH-Tahseel |TCS-TAHSEEL CARDS SER|TAH-TAHSEEL RECHARGE|NPP-TASHEEL|TAA-TECHNICAL ASSISTANCE|DRL-Teller Service|TCA-TENANCY CONTRACT ATT|Q36-Test|THT-TEST|NTT-TEST BLDG 3|TST-Test Service|RRA-Theory Test|THT-THEORY TEST BLDG 1|TIC-Ticketing|REG-Ticketing1|NUU-Top Up E Gate|FTB-TRAINING BOOKING|RES-Travel and Tourism|Q14-Triage|TR3-Triage 3 Appointment|TW3-Triage 3 Walk In|TR4-Triage 4 Appointment|TW4-Triage 4 Walk In|TRI-Triage Ground|Q24-U15607|Q16-U15619|Q33-U15619|Q34-U16333|Q30-U16335|Q42-U16853|Q17-U16860|Q30-U16938|Q12-U16940|Q20-U16943|QU8-U16945|Q45-U16953|QU8-U16953|Q32-U17007|Q38-U17089|Q16-U17233|Q28-U17233|Q18-U17353|Q20-U17353|Q26-U17353|Q39-U17353|Q29-U17418|Q40-U17436|QU6-U17436|Q12-U18570|Q21-U18570|QU9-U18573|Q23-U18616|Q26-U18691|Q22-U18737|Q18-U18799|Q49-U18799|QU7-U18799|Q43-U18854|Q25-U18866|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|Q31-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q47-U18942|Q19-U19196|Q14-U19283|Q25-U19283|Q29-U19367|Q16-U19373|Q23-U19373|Q37-U19373|Q41-U19373|Q28-U19381|Q12-U19619|Q19-U19620|Q26-U19638|Q15-U19657|Q34-U19659|QU6-U19721|QU4-U19722|Q05-U19723|Q13-U19723|Q16-U19724|Q11-U19726|Q31-U19727|Q10-U19728|Q19-U19754|Q30-U19800|QU5-U19808|Q15-U19816|Q17-U19816|Q09-U19817|Q21-U19817|QU5-U19818|Q20-U19887|Q19-U19888|QU7-U19888|Q46-U19954|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q27-U19977|Q25-U19978|Q44-U19987|Q05-U20015|Q29-U20015|Q26-U20121|Q41-U20189|Q48-U20196|Q32-U20197|QU5-U20197|Q33-U20198|Q13-U20260|Q46-U20260|Q35-U20322|Q25-U20323|QU6-U20326|Q29-U20327|Q28-U20328|Q07-U20329|Q12-U20329|Q47-U20330|Q30-U20367|Q34-U20368|Q16-U20377|QU9-U20377|Q06-U20378|Q11-U20378|QU7-U20378|Q13-U20381|Q15-U20381|Q10-U20386|QU8-U20386|Q31-U20387|QU4-U20387|Q10-U20390|Q22-U20391|Q42-U20393|Q08-U20425|Q14-U20425|Q21-U20431|Q11-U20437|Q32-U20440|Q12-U20452|Q13-U20452|Q27-U20452|Q23-U20463|Q24-U20469|Q31-U20473|Q26-U20479|Q40-U20480|Q36-U20530|Q06-U20534|Q09-U20534|Q14-U20538|Q37-U20560|Q10-U20574|Q18-U20625|Q08-U20629|Q10-U20633|Q45-U20637|Q11-U20646|Q12-U20647|Q07-U20668|Q06-U20674|Q44-U20735|Q07-U20768|Q08-U20769|Q09-U20771|Q10-U20772|Q11-U20774|Q12-U20779|Q13-U20781|Q43-U20820|Q14-U20825|Q15-U20834|Q16-U20835|Q17-U20842|Q18-U20852|Q05-U20942|Q23-U20943|Q19-U20948|Q20-U20958|Q21-U21010|Q22-U21035|Q39-U90007|Q24-U90008|Q32-U90008|Q13-U90010|Q17-U90011|Q38-U90011|Q33-U90028|Q15-U90039|Q35-U90046|Q09-U90061|Q28-U90070|Q11-U90083|Q27-U90100|Q27-U90120|NCC-Urgent Lease|NDD-Urgent Rental|VAC-Vaccination|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|VIS-VISA and ID Cards|VMM-VISA MEDICAL SERVICE|QU3-Walk In|WKN-Walk In|WRC-Warranty Claim|BCO-Warranty Claim3|WTT-WIRE TRANSFER|XRA-XRAY|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 5.107.153.86 8/30/2024 12:00:22 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Arabic Training Auto\",\"IssuedTicketsPerCategory\":49,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"03:03:07\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":2.04,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":45},{\"CategoryName\":\"Arb Training Auto\",\"IssuedTicketsPerCategory\":23,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":20,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:02:38\",\"WaitingSLACount\":20,\"WaitingSLAPercentage\":86.96,\"AvgServiceTime\":\"00:06:22\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":95.00,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LMV Automatic Course\",\"IssuedTicketsPerCategory\":19807,\"PercentageIssuedTickets\":7.07,\"ServedTicketsPerCategory\":18348,\"PercentageServedTickets\":7.23,\"AvgWaitTime\":\"00:11:09\",\"WaitingSLACount\":15507,\"WaitingSLAPercentage\":78.29,\"AvgServiceTime\":\"00:03:08\",\"ServiceSLACount\":18271,\"ServiceSLAPercentage\":99.58,\"NoShowTickets\":1395,\"PercentageNoShowTickets\":0.50,\"UnqualifiedTickets\":64},{\"CategoryName\":\"Arabic Training Manu\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arb Training Manual\",\"IssuedTicketsPerCategory\":260,\"PercentageIssuedTickets\":0.09,\"ServedTicketsPerCategory\":206,\"PercentageServedTickets\":0.08,\"AvgWaitTime\":\"00:06:37\",\"WaitingSLACount\":192,\"WaitingSLAPercentage\":73.85,\"AvgServiceTime\":\"00:02:09\",\"ServiceSLACount\":206,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":47,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":7},{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":4042,\"PercentageIssuedTickets\":1.44,\"ServedTicketsPerCategory\":3601,\"PercentageServedTickets\":1.42,\"AvgWaitTime\":\"00:05:28\",\"WaitingSLACount\":3308,\"WaitingSLAPercentage\":81.84,\"AvgServiceTime\":\"00:02:52\",\"ServiceSLACount\":3591,\"ServiceSLAPercentage\":99.72,\"NoShowTickets\":317,\"PercentageNoShowTickets\":0.11,\"UnqualifiedTickets\":124},{\"CategoryName\":\"Corporate\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Clearance\",\"IssuedTicketsPerCategory\":7586,\"PercentageIssuedTickets\":2.71,\"ServedTicketsPerCategory\":7519,\"PercentageServedTickets\":2.96,\"AvgWaitTime\":\"00:02:23\",\"WaitingSLACount\":7375,\"WaitingSLAPercentage\":97.22,\"AvgServiceTime\":\"00:01:23\",\"ServiceSLACount\":7518,\"ServiceSLAPercentage\":99.99,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":56},{\"CategoryName\":\"Clerance\",\"IssuedTicketsPerCategory\":5200,\"PercentageIssuedTickets\":1.86,\"ServedTicketsPerCategory\":4950,\"PercentageServedTickets\":1.95,\"AvgWaitTime\":\"00:06:06\",\"WaitingSLACount\":4492,\"WaitingSLAPercentage\":86.38,\"AvgServiceTime\":\"00:02:33\",\"ServiceSLACount\":4917,\"ServiceSLAPercentage\":99.33,\"NoShowTickets\":108,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":142},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":3778,\"PercentageIssuedTickets\":1.35,\"ServedTicketsPerCategory\":3035,\"PercentageServedTickets\":1.20,\"AvgWaitTime\":\"00:08:08\",\"WaitingSLACount\":1386,\"WaitingSLAPercentage\":36.69,\"AvgServiceTime\":\"00:02:53\",\"ServiceSLACount\":2582,\"ServiceSLAPercentage\":85.07,\"NoShowTickets\":554,\"PercentageNoShowTickets\":0.20,\"UnqualifiedTickets\":189},{\"CategoryName\":\"LMV Coorporate Taxi \",\"IssuedTicketsPerCategory\":532,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":422,\"PercentageServedTickets\":0.17,\"AvgWaitTime\":\"01:00:45\",\"WaitingSLACount\":167,\"WaitingSLAPercentage\":31.39,\"AvgServiceTime\":\"00:03:13\",\"ServiceSLACount\":418,\"ServiceSLAPercentage\":99.05,\"NoShowTickets\":36,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":74},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":421,\"PercentageIssuedTickets\":0.15,\"ServedTicketsPerCategory\":382,\"PercentageServedTickets\":0.15,\"AvgWaitTime\":\"00:03:48\",\"WaitingSLACount\":363,\"WaitingSLAPercentage\":86.22,\"AvgServiceTime\":\"00:05:57\",\"ServiceSLACount\":379,\"ServiceSLAPercentage\":99.21,\"NoShowTickets\":23,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":16},{\"CategoryName\":\"Dessert Course\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Eng Training Auto\",\"IssuedTicketsPerCategory\":7409,\"PercentageIssuedTickets\":2.64,\"ServedTicketsPerCategory\":5906,\"PercentageServedTickets\":2.33,\"AvgWaitTime\":\"00:04:13\",\"WaitingSLACount\":5690,\"WaitingSLAPercentage\":76.80,\"AvgServiceTime\":\"00:04:09\",\"ServiceSLACount\":5854,\"ServiceSLAPercentage\":99.12,\"NoShowTickets\":1412,\"PercentageNoShowTickets\":0.50,\"UnqualifiedTickets\":91},{\"CategoryName\":\"English Training Aut\",\"IssuedTicketsPerCategory\":519,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":61,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"01:16:17\",\"WaitingSLACount\":35,\"WaitingSLAPercentage\":6.74,\"AvgServiceTime\":\"00:06:15\",\"ServiceSLACount\":58,\"ServiceSLAPercentage\":95.08,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":458},{\"CategoryName\":\"EDI Parking Assess\",\"IssuedTicketsPerCategory\":3090,\"PercentageIssuedTickets\":1.10,\"ServedTicketsPerCategory\":3082,\"PercentageServedTickets\":1.22,\"AvgWaitTime\":\"00:02:01\",\"WaitingSLACount\":3052,\"WaitingSLAPercentage\":98.77,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":3057,\"ServiceSLAPercentage\":99.19,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":8},{\"CategoryName\":\"EDI Parking Test\",\"IssuedTicketsPerCategory\":735,\"PercentageIssuedTickets\":0.26,\"ServedTicketsPerCategory\":719,\"PercentageServedTickets\":0.28,\"AvgWaitTime\":\"00:04:06\",\"WaitingSLACount\":693,\"WaitingSLAPercentage\":94.29,\"AvgServiceTime\":\"00:03:59\",\"ServiceSLACount\":716,\"ServiceSLAPercentage\":99.58,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":16},{\"CategoryName\":\"Eng Training Manual\",\"IssuedTicketsPerCategory\":79,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":72,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:03:51\",\"WaitingSLACount\":71,\"WaitingSLAPercentage\":89.87,\"AvgServiceTime\":\"00:03:13\",\"ServiceSLACount\":72,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"English Training Man\",\"IssuedTicketsPerCategory\":41,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"02:08:19\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":2.44,\"AvgServiceTime\":\"00:00:15\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":37},{\"CategoryName\":\"EYE TEST\",\"IssuedTicketsPerCategory\":9856,\"PercentageIssuedTickets\":3.52,\"ServedTicketsPerCategory\":9728,\"PercentageServedTickets\":3.84,\"AvgWaitTime\":\"00:02:46\",\"WaitingSLACount\":9392,\"WaitingSLAPercentage\":95.29,\"AvgServiceTime\":\"00:03:47\",\"ServiceSLACount\":9693,\"ServiceSLAPercentage\":99.64,\"NoShowTickets\":18,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":110},{\"CategoryName\":\"Evaluation Test\",\"IssuedTicketsPerCategory\":343,\"PercentageIssuedTickets\":0.12,\"ServedTicketsPerCategory\":321,\"PercentageServedTickets\":0.13,\"AvgWaitTime\":\"00:20:03\",\"WaitingSLACount\":264,\"WaitingSLAPercentage\":76.97,\"AvgServiceTime\":\"00:00:34\",\"ServiceSLACount\":321,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":21,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":2395,\"PercentageIssuedTickets\":0.85,\"ServedTicketsPerCategory\":2380,\"PercentageServedTickets\":0.94,\"AvgWaitTime\":\"00:05:07\",\"WaitingSLACount\":2168,\"WaitingSLAPercentage\":90.52,\"AvgServiceTime\":\"00:10:03\",\"ServiceSLACount\":2353,\"ServiceSLAPercentage\":98.87,\"NoShowTickets\":9,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":6},{\"CategoryName\":\"File Opening\",\"IssuedTicketsPerCategory\":764,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":754,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:02:59\",\"WaitingSLACount\":745,\"WaitingSLAPercentage\":97.51,\"AvgServiceTime\":\"00:02:41\",\"ServiceSLACount\":754,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"File Renewal\",\"IssuedTicketsPerCategory\":1629,\"PercentageIssuedTickets\":0.58,\"ServedTicketsPerCategory\":1474,\"PercentageServedTickets\":0.58,\"AvgWaitTime\":\"00:05:12\",\"WaitingSLACount\":1362,\"WaitingSLAPercentage\":83.61,\"AvgServiceTime\":\"00:04:15\",\"ServiceSLACount\":1471,\"ServiceSLAPercentage\":99.80,\"NoShowTickets\":151,\"PercentageNoShowTickets\":0.05,\"UnqualifiedTickets\":4},{\"CategoryName\":\"Friday Class\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:04\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LMV Friday Weekend\",\"IssuedTicketsPerCategory\":301,\"PercentageIssuedTickets\":0.11,\"ServedTicketsPerCategory\":165,\"PercentageServedTickets\":0.07,\"AvgWaitTime\":\"00:58:06\",\"WaitingSLACount\":93,\"WaitingSLAPercentage\":30.90,\"AvgServiceTime\":\"00:00:55\",\"ServiceSLACount\":165,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":30,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":106},{\"CategoryName\":\"Heavy Light Bus\",\"IssuedTicketsPerCategory\":880,\"PercentageIssuedTickets\":0.31,\"ServedTicketsPerCategory\":816,\"PercentageServedTickets\":0.32,\"AvgWaitTime\":\"00:13:50\",\"WaitingSLACount\":570,\"WaitingSLAPercentage\":64.77,\"AvgServiceTime\":\"00:05:38\",\"ServiceSLACount\":811,\"ServiceSLAPercentage\":99.39,\"NoShowTickets\":50,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":14},{\"CategoryName\":\"Heavy Bus\",\"IssuedTicketsPerCategory\":1732,\"PercentageIssuedTickets\":0.62,\"ServedTicketsPerCategory\":1582,\"PercentageServedTickets\":0.62,\"AvgWaitTime\":\"00:07:48\",\"WaitingSLACount\":1417,\"WaitingSLAPercentage\":81.81,\"AvgServiceTime\":\"00:06:46\",\"ServiceSLACount\":1557,\"ServiceSLAPercentage\":98.42,\"NoShowTickets\":141,\"PercentageNoShowTickets\":0.05,\"UnqualifiedTickets\":9},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":826,\"PercentageIssuedTickets\":0.29,\"ServedTicketsPerCategory\":741,\"PercentageServedTickets\":0.29,\"AvgWaitTime\":\"00:08:39\",\"WaitingSLACount\":642,\"WaitingSLAPercentage\":77.72,\"AvgServiceTime\":\"00:06:20\",\"ServiceSLACount\":730,\"ServiceSLAPercentage\":98.52,\"NoShowTickets\":74,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":11},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":711,\"PercentageIssuedTickets\":0.25,\"ServedTicketsPerCategory\":627,\"PercentageServedTickets\":0.25,\"AvgWaitTime\":\"00:16:22\",\"WaitingSLACount\":436,\"WaitingSLAPercentage\":61.32,\"AvgServiceTime\":\"00:05:32\",\"ServiceSLACount\":625,\"ServiceSLAPercentage\":99.68,\"NoShowTickets\":50,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":34},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":791,\"PercentageIssuedTickets\":0.28,\"ServedTicketsPerCategory\":742,\"PercentageServedTickets\":0.29,\"AvgWaitTime\":\"00:04:26\",\"WaitingSLACount\":687,\"WaitingSLAPercentage\":86.85,\"AvgServiceTime\":\"00:17:00\",\"ServiceSLACount\":694,\"ServiceSLAPercentage\":93.53,\"NoShowTickets\":35,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":14},{\"CategoryName\":\"International Licens\",\"IssuedTicketsPerCategory\":315,\"PercentageIssuedTickets\":0.11,\"ServedTicketsPerCategory\":292,\"PercentageServedTickets\":0.12,\"AvgWaitTime\":\"00:15:22\",\"WaitingSLACount\":183,\"WaitingSLAPercentage\":58.10,\"AvgServiceTime\":\"00:20:01\",\"ServiceSLACount\":259,\"ServiceSLAPercentage\":88.70,\"NoShowTickets\":18,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":5},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"IssuedTicketsPerCategory\":578,\"PercentageIssuedTickets\":0.21,\"ServedTicketsPerCategory\":524,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:56:58\",\"WaitingSLACount\":152,\"WaitingSLAPercentage\":26.30,\"AvgServiceTime\":\"00:00:51\",\"ServiceSLACount\":523,\"ServiceSLAPercentage\":99.81,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":54},{\"CategoryName\":\"Shovel\",\"IssuedTicketsPerCategory\":118,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":101,\"PercentageServedTickets\":0.04,\"AvgWaitTime\":\"00:15:33\",\"WaitingSLACount\":74,\"WaitingSLAPercentage\":62.71,\"AvgServiceTime\":\"00:05:04\",\"ServiceSLACount\":101,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":13,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"License Issue\",\"IssuedTicketsPerCategory\":16986,\"PercentageIssuedTickets\":6.06,\"ServedTicketsPerCategory\":16911,\"PercentageServedTickets\":6.67,\"AvgWaitTime\":\"00:02:22\",\"WaitingSLACount\":16725,\"WaitingSLAPercentage\":98.46,\"AvgServiceTime\":\"00:01:29\",\"ServiceSLACount\":16898,\"ServiceSLAPercentage\":99.92,\"NoShowTickets\":51,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":24},{\"CategoryName\":\"Heavy Light Forklift\",\"IssuedTicketsPerCategory\":765,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":661,\"PercentageServedTickets\":0.26,\"AvgWaitTime\":\"00:17:11\",\"WaitingSLACount\":447,\"WaitingSLAPercentage\":58.43,\"AvgServiceTime\":\"00:05:21\",\"ServiceSLACount\":660,\"ServiceSLAPercentage\":99.85,\"NoShowTickets\":59,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":45},{\"CategoryName\":\"LMV Manual\",\"IssuedTicketsPerCategory\":25941,\"PercentageIssuedTickets\":9.26,\"ServedTicketsPerCategory\":22622,\"PercentageServedTickets\":8.92,\"AvgWaitTime\":\"00:09:44\",\"WaitingSLACount\":17797,\"WaitingSLAPercentage\":68.61,\"AvgServiceTime\":\"00:03:14\",\"ServiceSLACount\":22533,\"ServiceSLAPercentage\":99.61,\"NoShowTickets\":3194,\"PercentageNoShowTickets\":1.14,\"UnqualifiedTickets\":125},{\"CategoryName\":\"LMV Auto\",\"IssuedTicketsPerCategory\":71,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":43,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:11:42\",\"WaitingSLACount\":36,\"WaitingSLAPercentage\":50.70,\"AvgServiceTime\":\"00:03:28\",\"ServiceSLACount\":43,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":8,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":20},{\"CategoryName\":\"LP Renewal\",\"IssuedTicketsPerCategory\":2700,\"PercentageIssuedTickets\":0.96,\"ServedTicketsPerCategory\":2433,\"PercentageServedTickets\":0.96,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":2145,\"WaitingSLAPercentage\":79.44,\"AvgServiceTime\":\"00:04:29\",\"ServiceSLACount\":2404,\"ServiceSLAPercentage\":98.81,\"NoShowTickets\":261,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":6},{\"CategoryName\":\"Manual All\",\"IssuedTicketsPerCategory\":4941,\"PercentageIssuedTickets\":1.76,\"ServedTicketsPerCategory\":4675,\"PercentageServedTickets\":1.84,\"AvgWaitTime\":\"00:05:17\",\"WaitingSLACount\":4558,\"WaitingSLAPercentage\":92.25,\"AvgServiceTime\":\"00:06:39\",\"ServiceSLACount\":4597,\"ServiceSLAPercentage\":98.33,\"NoShowTickets\":244,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":22},{\"CategoryName\":\"Motorbike\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:05:01\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:36\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":1038,\"PercentageIssuedTickets\":0.37,\"ServedTicketsPerCategory\":1027,\"PercentageServedTickets\":0.40,\"AvgWaitTime\":\"00:06:31\",\"WaitingSLACount\":924,\"WaitingSLAPercentage\":89.02,\"AvgServiceTime\":\"00:01:56\",\"ServiceSLACount\":1026,\"ServiceSLAPercentage\":99.90,\"NoShowTickets\":10,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":707,\"PercentageIssuedTickets\":0.25,\"ServedTicketsPerCategory\":690,\"PercentageServedTickets\":0.27,\"AvgWaitTime\":\"00:02:40\",\"WaitingSLACount\":672,\"WaitingSLAPercentage\":95.05,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":686,\"ServiceSLAPercentage\":99.42,\"NoShowTickets\":12,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5},{\"CategoryName\":\"MOT Regular\",\"IssuedTicketsPerCategory\":2304,\"PercentageIssuedTickets\":0.82,\"ServedTicketsPerCategory\":1686,\"PercentageServedTickets\":0.66,\"AvgWaitTime\":\"00:24:50\",\"WaitingSLACount\":1259,\"WaitingSLAPercentage\":54.64,\"AvgServiceTime\":\"00:04:07\",\"ServiceSLACount\":1673,\"ServiceSLAPercentage\":99.23,\"NoShowTickets\":354,\"PercentageNoShowTickets\":0.13,\"UnqualifiedTickets\":264},{\"CategoryName\":\"LMV Night Course\",\"IssuedTicketsPerCategory\":15014,\"PercentageIssuedTickets\":5.36,\"ServedTicketsPerCategory\":10912,\"PercentageServedTickets\":4.30,\"AvgWaitTime\":\"00:05:49\",\"WaitingSLACount\":10257,\"WaitingSLAPercentage\":68.32,\"AvgServiceTime\":\"00:02:44\",\"ServiceSLACount\":10870,\"ServiceSLAPercentage\":99.62,\"NoShowTickets\":4014,\"PercentageNoShowTickets\":1.43,\"UnqualifiedTickets\":88},{\"CategoryName\":\"New File Opening\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:04:58\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Night Class\",\"IssuedTicketsPerCategory\":6199,\"PercentageIssuedTickets\":2.21,\"ServedTicketsPerCategory\":4343,\"PercentageServedTickets\":1.71,\"AvgWaitTime\":\"00:05:47\",\"WaitingSLACount\":4063,\"WaitingSLAPercentage\":65.54,\"AvgServiceTime\":\"00:05:54\",\"ServiceSLACount\":4256,\"ServiceSLAPercentage\":98.00,\"NoShowTickets\":1840,\"PercentageNoShowTickets\":0.66,\"UnqualifiedTickets\":16},{\"CategoryName\":\"Parking Assess Test\",\"IssuedTicketsPerCategory\":514,\"PercentageIssuedTickets\":0.18,\"ServedTicketsPerCategory\":501,\"PercentageServedTickets\":0.20,\"AvgWaitTime\":\"00:11:40\",\"WaitingSLACount\":440,\"WaitingSLAPercentage\":85.60,\"AvgServiceTime\":\"00:01:24\",\"ServiceSLACount\":501,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":13,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Parking Assessment\",\"IssuedTicketsPerCategory\":1567,\"PercentageIssuedTickets\":0.56,\"ServedTicketsPerCategory\":1547,\"PercentageServedTickets\":0.61,\"AvgWaitTime\":\"00:06:34\",\"WaitingSLACount\":1386,\"WaitingSLAPercentage\":88.45,\"AvgServiceTime\":\"00:02:48\",\"ServiceSLACount\":1544,\"ServiceSLAPercentage\":99.81,\"NoShowTickets\":19,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":26391,\"PercentageIssuedTickets\":9.42,\"ServedTicketsPerCategory\":24376,\"PercentageServedTickets\":9.61,\"AvgWaitTime\":\"00:05:34\",\"WaitingSLACount\":22003,\"WaitingSLAPercentage\":83.37,\"AvgServiceTime\":\"00:03:37\",\"ServiceSLACount\":24224,\"ServiceSLAPercentage\":99.38,\"NoShowTickets\":1765,\"PercentageNoShowTickets\":0.63,\"UnqualifiedTickets\":250},{\"CategoryName\":\"Pre Evaluation Test\",\"IssuedTicketsPerCategory\":32,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":31,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:02:48\",\"WaitingSLACount\":30,\"WaitingSLAPercentage\":93.75,\"AvgServiceTime\":\"00:02:11\",\"ServiceSLACount\":31,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Pre Evaluation Test\",\"IssuedTicketsPerCategory\":26,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":26,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:07:30\",\"WaitingSLACount\":23,\"WaitingSLAPercentage\":88.46,\"AvgServiceTime\":\"00:01:02\",\"ServiceSLACount\":26,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":174,\"PercentageIssuedTickets\":0.06,\"ServedTicketsPerCategory\":162,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:07:38\",\"WaitingSLACount\":136,\"WaitingSLAPercentage\":78.16,\"AvgServiceTime\":\"00:15:45\",\"ServiceSLACount\":148,\"ServiceSLAPercentage\":91.36,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":1936,\"PercentageIssuedTickets\":0.69,\"ServedTicketsPerCategory\":1730,\"PercentageServedTickets\":0.68,\"AvgWaitTime\":\"00:05:41\",\"WaitingSLACount\":1527,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:47\",\"ServiceSLACount\":1628,\"ServiceSLAPercentage\":94.10,\"NoShowTickets\":178,\"PercentageNoShowTickets\":0.06,\"UnqualifiedTickets\":28},{\"CategoryName\":\"Road Assesment Test\",\"IssuedTicketsPerCategory\":160,\"PercentageIssuedTickets\":0.06,\"ServedTicketsPerCategory\":159,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:02:46\",\"WaitingSLACount\":154,\"WaitingSLAPercentage\":96.25,\"AvgServiceTime\":\"00:01:36\",\"ServiceSLACount\":159,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Road Assess Test\",\"IssuedTicketsPerCategory\":18550,\"PercentageIssuedTickets\":6.62,\"ServedTicketsPerCategory\":18062,\"PercentageServedTickets\":7.12,\"AvgWaitTime\":\"00:02:44\",\"WaitingSLACount\":17704,\"WaitingSLAPercentage\":95.44,\"AvgServiceTime\":\"00:01:41\",\"ServiceSLACount\":18058,\"ServiceSLAPercentage\":99.98,\"NoShowTickets\":478,\"PercentageNoShowTickets\":0.17,\"UnqualifiedTickets\":10},{\"CategoryName\":\"Road Assessment Test\",\"IssuedTicketsPerCategory\":1419,\"PercentageIssuedTickets\":0.51,\"ServedTicketsPerCategory\":1406,\"PercentageServedTickets\":0.55,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":1255,\"WaitingSLAPercentage\":88.44,\"AvgServiceTime\":\"00:03:42\",\"ServiceSLACount\":1395,\"ServiceSLAPercentage\":99.22,\"NoShowTickets\":9,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":1982,\"PercentageIssuedTickets\":0.71,\"ServedTicketsPerCategory\":1857,\"PercentageServedTickets\":0.73,\"AvgWaitTime\":\"00:10:01\",\"WaitingSLACount\":1396,\"WaitingSLAPercentage\":70.43,\"AvgServiceTime\":\"00:14:03\",\"ServiceSLACount\":1745,\"ServiceSLAPercentage\":93.97,\"NoShowTickets\":113,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":12},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":7394,\"PercentageIssuedTickets\":2.64,\"ServedTicketsPerCategory\":6638,\"PercentageServedTickets\":2.62,\"AvgWaitTime\":\"00:05:43\",\"WaitingSLACount\":5832,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:15\",\"ServiceSLACount\":6381,\"ServiceSLAPercentage\":96.13,\"NoShowTickets\":661,\"PercentageNoShowTickets\":0.24,\"UnqualifiedTickets\":95},{\"CategoryName\":\"RTA Road Test\",\"IssuedTicketsPerCategory\":2582,\"PercentageIssuedTickets\":0.92,\"ServedTicketsPerCategory\":2540,\"PercentageServedTickets\":1.00,\"AvgWaitTime\":\"00:06:23\",\"WaitingSLACount\":2321,\"WaitingSLAPercentage\":89.89,\"AvgServiceTime\":\"00:01:45\",\"ServiceSLACount\":2535,\"ServiceSLAPercentage\":99.80,\"NoShowTickets\":38,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":4},{\"CategoryName\":\"RTA Smart Parking Te\",\"IssuedTicketsPerCategory\":17346,\"PercentageIssuedTickets\":6.19,\"ServedTicketsPerCategory\":17088,\"PercentageServedTickets\":6.74,\"AvgWaitTime\":\"00:03:26\",\"WaitingSLACount\":16580,\"WaitingSLAPercentage\":95.58,\"AvgServiceTime\":\"00:01:38\",\"ServiceSLACount\":17072,\"ServiceSLAPercentage\":99.91,\"NoShowTickets\":248,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":10},{\"CategoryName\":\"RTA Smartyard Test\",\"IssuedTicketsPerCategory\":1652,\"PercentageIssuedTickets\":0.59,\"ServedTicketsPerCategory\":1635,\"PercentageServedTickets\":0.64,\"AvgWaitTime\":\"00:02:49\",\"WaitingSLACount\":1607,\"WaitingSLAPercentage\":97.28,\"AvgServiceTime\":\"00:02:22\",\"ServiceSLACount\":1633,\"ServiceSLAPercentage\":99.88,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":16},{\"CategoryName\":\"RTA File Opening\",\"IssuedTicketsPerCategory\":187,\"PercentageIssuedTickets\":0.07,\"ServedTicketsPerCategory\":180,\"PercentageServedTickets\":0.07,\"AvgWaitTime\":\"00:10:52\",\"WaitingSLACount\":140,\"WaitingSLAPercentage\":74.87,\"AvgServiceTime\":\"00:06:34\",\"ServiceSLACount\":174,\"ServiceSLAPercentage\":96.67,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":12259,\"PercentageIssuedTickets\":4.37,\"ServedTicketsPerCategory\":11429,\"PercentageServedTickets\":4.51,\"AvgWaitTime\":\"00:04:47\",\"WaitingSLACount\":10501,\"WaitingSLAPercentage\":85.66,\"AvgServiceTime\":\"00:04:57\",\"ServiceSLACount\":11295,\"ServiceSLAPercentage\":98.83,\"NoShowTickets\":672,\"PercentageNoShowTickets\":0.24,\"UnqualifiedTickets\":158},{\"CategoryName\":\"Road Test\",\"IssuedTicketsPerCategory\":483,\"PercentageIssuedTickets\":0.17,\"ServedTicketsPerCategory\":460,\"PercentageServedTickets\":0.18,\"AvgWaitTime\":\"00:06:20\",\"WaitingSLACount\":440,\"WaitingSLAPercentage\":91.10,\"AvgServiceTime\":\"00:03:13\",\"ServiceSLACount\":460,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":22},{\"CategoryName\":\"RTA Theory Test\",\"IssuedTicketsPerCategory\":2509,\"PercentageIssuedTickets\":0.90,\"ServedTicketsPerCategory\":2478,\"PercentageServedTickets\":0.98,\"AvgWaitTime\":\"00:05:27\",\"WaitingSLACount\":2289,\"WaitingSLAPercentage\":91.23,\"AvgServiceTime\":\"00:02:46\",\"ServiceSLACount\":2472,\"ServiceSLAPercentage\":99.76,\"NoShowTickets\":25,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":6},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":1896,\"PercentageIssuedTickets\":0.68,\"ServedTicketsPerCategory\":1813,\"PercentageServedTickets\":0.71,\"AvgWaitTime\":\"00:11:35\",\"WaitingSLACount\":1274,\"WaitingSLAPercentage\":67.19,\"AvgServiceTime\":\"00:11:43\",\"ServiceSLACount\":1720,\"ServiceSLAPercentage\":94.87,\"NoShowTickets\":73,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":10},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":6397,\"PercentageIssuedTickets\":2.28,\"ServedTicketsPerCategory\":5609,\"PercentageServedTickets\":2.21,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":4890,\"WaitingSLAPercentage\":76.44,\"AvgServiceTime\":\"00:09:12\",\"ServiceSLACount\":5500,\"ServiceSLAPercentage\":98.06,\"NoShowTickets\":712,\"PercentageNoShowTickets\":0.25,\"UnqualifiedTickets\":76},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":764,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":763,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:01:22\",\"WaitingSLACount\":758,\"WaitingSLAPercentage\":99.21,\"AvgServiceTime\":\"00:01:08\",\"ServiceSLACount\":763,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:06:02\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":57.14,\"AvgServiceTime\":\"00:06:24\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Shift Class\",\"IssuedTicketsPerCategory\":3828,\"PercentageIssuedTickets\":1.37,\"ServedTicketsPerCategory\":3734,\"PercentageServedTickets\":1.47,\"AvgWaitTime\":\"00:11:12\",\"WaitingSLACount\":2871,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:05:45\",\"ServiceSLACount\":3674,\"ServiceSLAPercentage\":98.39,\"NoShowTickets\":37,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":57},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:02:43\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:40\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":17614,\"PercentageIssuedTickets\":6.29,\"ServedTicketsPerCategory\":13824,\"PercentageServedTickets\":5.45,\"AvgWaitTime\":\"00:07:24\",\"WaitingSLACount\":10764,\"WaitingSLAPercentage\":61.11,\"AvgServiceTime\":\"00:03:08\",\"ServiceSLACount\":13713,\"ServiceSLAPercentage\":99.20,\"NoShowTickets\":3576,\"PercentageNoShowTickets\":1.28,\"UnqualifiedTickets\":214},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:18\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:06\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Solo Booking\",\"IssuedTicketsPerCategory\":28,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":27,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:02:24\",\"WaitingSLACount\":26,\"WaitingSLAPercentage\":92.86,\"AvgServiceTime\":\"00:01:33\",\"ServiceSLACount\":27,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"LMV Shift or Regular\",\"IssuedTicketsPerCategory\":1014,\"PercentageIssuedTickets\":0.36,\"ServedTicketsPerCategory\":947,\"PercentageServedTickets\":0.37,\"AvgWaitTime\":\"00:36:00\",\"WaitingSLACount\":493,\"WaitingSLAPercentage\":48.62,\"AvgServiceTime\":\"00:03:26\",\"ServiceSLACount\":939,\"ServiceSLAPercentage\":99.16,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":64}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"253626 / 280208 (90.51%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:30 | SLA: 80.76%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:48 | SLA: 99.05%\"},{\"colName\":\"No Show\",\"colValue\":\"23214 (8.28%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Arabic Training Auto\",\"AverageServiceTimePerCategory\":0.06,\"AverageWaitingTimePerCategory\":183.13},{\"CategoryName\":\"Arb Training Auto\",\"AverageServiceTimePerCategory\":6.38,\"AverageWaitingTimePerCategory\":2.63},{\"CategoryName\":\"LMV Automatic Course\",\"AverageServiceTimePerCategory\":3.14,\"AverageWaitingTimePerCategory\":11.15},{\"CategoryName\":\"Arabic Training Manu\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Arb Training Manual\",\"AverageServiceTimePerCategory\":2.15,\"AverageWaitingTimePerCategory\":6.62},{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":2.87,\"AverageWaitingTimePerCategory\":5.47},{\"CategoryName\":\"Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Clearance\",\"AverageServiceTimePerCategory\":1.39,\"AverageWaitingTimePerCategory\":2.39},{\"CategoryName\":\"Clerance\",\"AverageServiceTimePerCategory\":2.57,\"AverageWaitingTimePerCategory\":6.11},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":2.89,\"AverageWaitingTimePerCategory\":8.14},{\"CategoryName\":\"LMV Coorporate Taxi \",\"AverageServiceTimePerCategory\":3.23,\"AverageWaitingTimePerCategory\":60.75},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":5.97,\"AverageWaitingTimePerCategory\":3.81},{\"CategoryName\":\"Dessert Course\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Eng Training Auto\",\"AverageServiceTimePerCategory\":4.16,\"AverageWaitingTimePerCategory\":4.23},{\"CategoryName\":\"English Training Aut\",\"AverageServiceTimePerCategory\":6.25,\"AverageWaitingTimePerCategory\":76.29},{\"CategoryName\":\"EDI Parking Assess\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":2.03},{\"CategoryName\":\"EDI Parking Test\",\"AverageServiceTimePerCategory\":4.00,\"AverageWaitingTimePerCategory\":4.11},{\"CategoryName\":\"Eng Training Manual\",\"AverageServiceTimePerCategory\":3.22,\"AverageWaitingTimePerCategory\":3.86},{\"CategoryName\":\"English Training Man\",\"AverageServiceTimePerCategory\":0.26,\"AverageWaitingTimePerCategory\":128.33},{\"CategoryName\":\"EYE TEST\",\"AverageServiceTimePerCategory\":3.79,\"AverageWaitingTimePerCategory\":2.78},{\"CategoryName\":\"Evaluation Test\",\"AverageServiceTimePerCategory\":0.58,\"AverageWaitingTimePerCategory\":20.06},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":10.06,\"AverageWaitingTimePerCategory\":5.13},{\"CategoryName\":\"File Opening\",\"AverageServiceTimePerCategory\":2.70,\"AverageWaitingTimePerCategory\":3.00},{\"CategoryName\":\"File Renewal\",\"AverageServiceTimePerCategory\":4.27,\"AverageWaitingTimePerCategory\":5.22},{\"CategoryName\":\"Friday Class\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":0.07},{\"CategoryName\":\"LMV Friday Weekend\",\"AverageServiceTimePerCategory\":0.92,\"AverageWaitingTimePerCategory\":58.11},{\"CategoryName\":\"Heavy Light Bus\",\"AverageServiceTimePerCategory\":5.63,\"AverageWaitingTimePerCategory\":13.84},{\"CategoryName\":\"Heavy Bus\",\"AverageServiceTimePerCategory\":6.77,\"AverageWaitingTimePerCategory\":7.81},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":6.35,\"AverageWaitingTimePerCategory\":8.66},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":5.53,\"AverageWaitingTimePerCategory\":16.37},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":17.01,\"AverageWaitingTimePerCategory\":4.44},{\"CategoryName\":\"International Licens\",\"AverageServiceTimePerCategory\":20.02,\"AverageWaitingTimePerCategory\":15.38},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"AverageServiceTimePerCategory\":0.86,\"AverageWaitingTimePerCategory\":56.98},{\"CategoryName\":\"Shovel\",\"AverageServiceTimePerCategory\":5.07,\"AverageWaitingTimePerCategory\":15.55},{\"CategoryName\":\"License Issue\",\"AverageServiceTimePerCategory\":1.50,\"AverageWaitingTimePerCategory\":2.38},{\"CategoryName\":\"Heavy Light Forklift\",\"AverageServiceTimePerCategory\":5.37,\"AverageWaitingTimePerCategory\":17.19},{\"CategoryName\":\"LMV Manual\",\"AverageServiceTimePerCategory\":3.25,\"AverageWaitingTimePerCategory\":9.74},{\"CategoryName\":\"LMV Auto\",\"AverageServiceTimePerCategory\":3.48,\"AverageWaitingTimePerCategory\":11.71},{\"CategoryName\":\"LP Renewal\",\"AverageServiceTimePerCategory\":4.49,\"AverageWaitingTimePerCategory\":6.32},{\"CategoryName\":\"Manual All\",\"AverageServiceTimePerCategory\":6.66,\"AverageWaitingTimePerCategory\":5.30},{\"CategoryName\":\"Motorbike\",\"AverageServiceTimePerCategory\":0.61,\"AverageWaitingTimePerCategory\":5.03},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":1.94,\"AverageWaitingTimePerCategory\":6.52},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":2.17,\"AverageWaitingTimePerCategory\":2.68},{\"CategoryName\":\"MOT Regular\",\"AverageServiceTimePerCategory\":4.12,\"AverageWaitingTimePerCategory\":24.84},{\"CategoryName\":\"LMV Night Course\",\"AverageServiceTimePerCategory\":2.73,\"AverageWaitingTimePerCategory\":5.82},{\"CategoryName\":\"New File Opening\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":4.98},{\"CategoryName\":\"Night Class\",\"AverageServiceTimePerCategory\":5.92,\"AverageWaitingTimePerCategory\":5.79},{\"CategoryName\":\"Parking Assess Test\",\"AverageServiceTimePerCategory\":1.41,\"AverageWaitingTimePerCategory\":11.67},{\"CategoryName\":\"Parking Assessment\",\"AverageServiceTimePerCategory\":2.81,\"AverageWaitingTimePerCategory\":6.58},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":3.62,\"AverageWaitingTimePerCategory\":5.57},{\"CategoryName\":\"Pre Evaluation Test\",\"AverageServiceTimePerCategory\":2.19,\"AverageWaitingTimePerCategory\":2.81},{\"CategoryName\":\"Pre Evaluation Test\",\"AverageServiceTimePerCategory\":1.04,\"AverageWaitingTimePerCategory\":7.51},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":15.76,\"AverageWaitingTimePerCategory\":7.64},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":12.78,\"AverageWaitingTimePerCategory\":5.69},{\"CategoryName\":\"Road Assesment Test\",\"AverageServiceTimePerCategory\":1.62,\"AverageWaitingTimePerCategory\":2.78},{\"CategoryName\":\"Road Assess Test\",\"AverageServiceTimePerCategory\":1.68,\"AverageWaitingTimePerCategory\":2.74},{\"CategoryName\":\"Road Assessment Test\",\"AverageServiceTimePerCategory\":3.70,\"AverageWaitingTimePerCategory\":6.33},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":14.06,\"AverageWaitingTimePerCategory\":10.03},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":12.25,\"AverageWaitingTimePerCategory\":5.73},{\"CategoryName\":\"RTA Road Test\",\"AverageServiceTimePerCategory\":1.75,\"AverageWaitingTimePerCategory\":6.39},{\"CategoryName\":\"RTA Smart Parking Te\",\"AverageServiceTimePerCategory\":1.65,\"AverageWaitingTimePerCategory\":3.45},{\"CategoryName\":\"RTA Smartyard Test\",\"AverageServiceTimePerCategory\":2.38,\"AverageWaitingTimePerCategory\":2.82},{\"CategoryName\":\"RTA File Opening\",\"AverageServiceTimePerCategory\":6.57,\"AverageWaitingTimePerCategory\":10.87},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":4.96,\"AverageWaitingTimePerCategory\":4.79},{\"CategoryName\":\"Road Test\",\"AverageServiceTimePerCategory\":3.22,\"AverageWaitingTimePerCategory\":6.35},{\"CategoryName\":\"RTA Theory Test\",\"AverageServiceTimePerCategory\":2.78,\"AverageWaitingTimePerCategory\":5.45},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":11.72,\"AverageWaitingTimePerCategory\":11.59},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.21,\"AverageWaitingTimePerCategory\":6.33},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":1.15,\"AverageWaitingTimePerCategory\":1.37},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":6.40,\"AverageWaitingTimePerCategory\":6.04},{\"CategoryName\":\"Shift Class\",\"AverageServiceTimePerCategory\":5.77,\"AverageWaitingTimePerCategory\":11.21},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.67,\"AverageWaitingTimePerCategory\":2.73},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.14,\"AverageWaitingTimePerCategory\":7.40},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.10,\"AverageWaitingTimePerCategory\":0.30},{\"CategoryName\":\"Solo Booking\",\"AverageServiceTimePerCategory\":1.56,\"AverageWaitingTimePerCategory\":2.40},{\"CategoryName\":\"LMV Shift or Regular\",\"AverageServiceTimePerCategory\":3.45,\"AverageWaitingTimePerCategory\":36.01}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.107.153.86 8/30/2024 12:02:10 AM | Request Received getReportData=> fid: 37|34|47|35|49|48|50| ftype: ffrom: 2024-01-01 fto: 2024-06-30 fOtherParameters: category:RE1-1st Floor Reception|SEM-1st Semester Student|RE1-2nd Floor Reception|RE3-3rd Floor Reception|RE4-4th Floor Reception|AS6-Accessories|PRE-Accounts|NTT-Agriculture and Park|NWW-Agriculture Services|OCC-Alarm Systems|TIC-AMC Safety Systems|AP1-Appointment|APT-Appointment|QU2-Appointment|RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|NAA-ARAMEX|ATB-Arb Training Auto|ATM-Arb Training Manual|NAA-Archive Dept Servc|ARC-Archiving|AUD-Audit|BCA-Bah Chm Attestation|BCI-Bah Chm Inquiries|BCO-Bah Chm Others|CHL-Bahrain Chamber|NFF-Bailiff|BCO-BLOOD COLLECTION|BP2-Body and Paint|BOC-BOOK CONCRETE|BPS-BUILDING PERMIT SERV|CAS-Calculating Fees for|CHH-CASH|ECA-Cash Airwaybill|CPS-Cash Payment Service|CAA-CASHIER|CAS-Cashier|CSE-CASHIER|NII-Cashier|CMS-CEMEXGO SUPPORT|CQQ-CHEQUE|MAT-Cheque or Cash Pick |CHQ-CHEQUES|NCC-City Cleanliness|CON-Classification Coeff|CLR-Clearance|NKK-Clearance Rectificat|NRR-Clemency Requests|CLR-Clerance|QU1-Clinic 1|QU2-Clinic 2|QU3-Clinic 3|QU4-Clinic 4|COM-Common Facility|CO3-Companies|COM-COMPLAINT|ESA-Complaint|REG-Complaints |CAA-Construction Project|CSE-Control Services|NQQ-Corp Parking Reserv|CAS-Corporate|COC-Corporate Clearance|PUP-CORPORATE COMMUNICAT|SOB-Corporate Payments|RGE-Course Registration|CRS-CR Services |CRR-CREDIT CARD|NGG- CREMATION|NMM-Cremations|RCO-CUSTOMER RECONCILIAT|BRC-Customer Service|CSE-CUSTOMER SERVICE|CUS-Customer Service|REG-Customer Service|CSS-CUSTOMER SERVICES|NDD-Customer Services|DEL-DELIVER INVOICE|EDO-Delivery Order|DGA-Deposit Assistance|MED-Deposit in Account|DDR-Desert Driving|DDR-Dessert Course|NDD-Dewatering Service|DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|DGS-DIRECTOR GENERAL SER|DIR-Disconnection Reco|EDS-Discrepancies|DOC-DOCTOR|EDC-Document Collection|RQE-Donation Issue|DIC-DonIssue Credit|DNO-DRAINAGE NOC|DTC-Dubai Trade CSE Secu|EPA-EDI Parking Assess|EPA-EDI Parking Test|ELD-Elderly People|NEE-Electronic Archive|ECC-Emiarates Dnata Staf|EMA-Emirates Auctions|EMP-Emirates Post|EMP-Emirates Priority|ENT-Eng Training Auto|ETM-Eng Training Manual|ENP-Engineering Permits|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|NLL-Environmental Permit|DOC-ERDOC|EBK-EVALUATION BOOKING|EVT-Evaluation Test|DOC-Exchange and Refu|EXR-Exchange n Refunds|NEE-Execution Settlement|NQQ-EXECUTN SEC HANDICAP|ESO-Exi Std Others|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|EM4-Express Maintenance|ETY-EYE TEST|EYE-Eye Test|FFP-F Financial Payments|FHG-F HHG|FVP-F Visitors Purchase|FEC-Fees Calculation|FML-Female|NAA-Female Lease|FRG-FEMALE REGISTRATION|NBB-Female Rental|FTB-FEMALE TYPING SERVIC|FLO-File Opening|FLR-File Renewal|FID-FINANCE DEPARTMENT|FOC-Follow Cases|FWT-Followup Transaction|NFF-Food Stuff Permit|FRC-Friday Class|RE0-G Floor Reception|NBB-Garbage Bag Sale|GCA-General Cargo|GEN-GENERAL INQUIRIES|TGQ-General Query|GR5-General Repair|GDD-Graduation Documents|HER-Hearing STN|HEB-Heavy Bus|HEF-Heavy Bus Friday|HEB-Heavy Bus Reg Alt|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|HTF-Heavy Truck Friday|HTR-Heavy Truck Reg Alt|RUG-Hindi Urdo Reg|TEL-HR Dept|HRD-HUMAN RESOURCE DPT|IMM-Immigration|ISS-Immigration Service|IFF-IMP FASTTRACK|INN-IMP NORMAL|IMP-Import|RDE-Incorrect Receipt|NII-Inquires|ESF-Inquiring|IBA-Inquiry Bill Amend|INR-Insurance Refund|ILC-International Licens|IDL-Intl Driving License|INV-Invoice Issuing|WRC-Issuance Compl Cer E|EXR-Issue Compliance Cer|LAB-Laboratory|Q17-Laboratory|NRR-Lease Contract Attes|LET-Letters n Transcript|LIC-License Issue|LBF-Light Bus Friday|LBR-Light Bus Reg Alt|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|EXR-M Financial Payment|WRC-M HHG|TIC-M Visitor Purchases|MAS-Maintenance Services|PAY-MAKE PAYMENT|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|MSS-Manpower Service|MAL-Manual All|MED-Medical Insurance|TPY-Medical Services|CIT-Ministry Comm Ind Tr|MOC-Mock Test|MOT-Mock Test|MTS-Mock Test Simulator|MFA-MOFA Attestation|MOL-MOL Service |MAT-Money and Taxes|MNC-MOT Night Course|MRA-MOT Regular|MSH-MOT Shift|MWE-MOT Weekend|MOB-Motorbike|MOV-Movement STN|MCO-MUN COUNCIL DISPUTE |MCL-MUN COUNCIL LAND APP|MPL-MUN PROPERTY LEASE|MUM-Muscat Municipality |ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NSA-New Applicant|NBC-NEW BOOK CONCRETE|NFO-New File Opening|NGI-NEW GENERAL INQUIRY|NOP-New Other Payment|NSA-New Other Student|NSI-New Std Information|NTP-New Tuition Payment|NIC-Night Class|NOB-normal bank|NOO-normal others|NTL-normal truck license|NTF-normal trucks fines|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|NAA-NOT APPLICABLE|NHH-Notary Services |OPS-Oman Police Services|OCC-Online Click n Col|XRA-Online Click n Coll|OPH-Open House|OTH-Other Service |OCC-Other Services|OTH-OTHER VAC REG|COV-Other Vaccine|OTH-Others Registration|OAD-OUTDOOR ADVERTISING|OCA-OUTDOOR COMM ADS|ONC-OUTDOOR NON COMM ADS|OVA-OUTDOOR VEHICLE ADS|NLL-Owner|PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFI-P Financial Payments|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|PVP-P Visitors Purchase|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PAY-Payments|PEN-PAYMENTS ENQUIRY|PCG-PCR REG|PCR-PCR Test|POD-People Determination|NNN-Permissions|PER-Personalization|NZZ-PEST CONTROL CERT|NAZ-Pest Control Certifi|NXX-Pest Control Permit|NXX-Pest Control Permt|PFR-PFIZER REG|PFV-PFizer Vaccine|PHA-Pharmacy|PDL-POD Lab|NHH-POD Lease|PDP-POD Pharmacy|NII-POD Rental|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|PTB-PREPARE FOR EXAM|PRS-Printing Service |PNS-Private Notary Ser|PRO-Process|PPS-Public Parking Ser|NSS-PUBLIC PARKING SERVI|PUS-Public Services|RDE-Radioactive|NKK-Ratification Lease|NHH-RDR DEPOSIT REC CHEQ|NTT-RDR HANDICAP|ERC-Ready For Carriage|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|RNR-Receipt Not Received|REC-RECEIVE INVOICE|QU1-Reception|REC-Reception|RE1-Reception Floor 1 |RE0-Reception G Floor|EBK-REFRESHMENT|RLL-REG AND LICENSING|REG-REGISTRATION|RAG-Registration Arb|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|REG-Registration Eng|RUG-Registration Urdu|RQE-Regular queue|RRD-RENT REGULATION DPT|NLL-Rental Contract|NNN-Rental deposit|NSS-Rental Dispute Execu|RSD-Rental Resolution Dp|ESR-Request|IMM-Request for Receipt|R47-Reservation|RSV-Reservation|RES-Residency Service |RLT-Return Letter Trans|ROS-Return Other Student|RTP-Return Tuition Payme|RPP-Return Tuition Plan|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|RTE-Road Test|NCC-ROL CITIZEN SERVICES|NBB-ROL CONTRACT EDITING|NJJ-ROL NORMAL|NOO-ROL UAE HANDICAPPED|NMM-ROL URGENT SERVICES|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RST-RTA Smartyard Test|RTT-RTA Theory Test|PHG-S HHG|W47-Sales|SIC-Senior Control Servi|SNP-Senior Engineering|NEE-Senior Lease|SAS-Senior Maintenance|NFF-Senior Rental|SC7-Services or Compaint|NYY-Sewage Network|NYY-Sewage Services|NZZ-Sewage Withdrawl |SIC-Shift Class|SHO-Shopping|LBN-Shovel|SHT-Shutdown|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SIR-SINOPHARM REG|SIV-Sinopharm Vaccine|SOB-Solo Booking|SBO-Solo Simulator Booki|SPB-special bank|SPO-special others|STL-special truck licens|STF-special trucks fines|SP1-SPEECH CLINICS 1|C10-SPEECH CLINICS 10|C11-SPEECH CLINICS 11|C12-SPEECH CLINICS 12|C13-SPEECH CLINICS 13|SP2-SPEECH CLINICS 2|SP3-SPEECH CLINICS 3|SP4-SPEECH CLINICS 4|SP5-SPEECH CLINICS 5|SP6-SPEECH CLINICS 6|SP8-SPEECH CLINICS 8|SP9-SPEECH CLINICS 9|SAL-Storage and Loading|ESO-Storage Other Charge|NJJ-Suburb Parkng Srvces|SRP-SUPPLIER RECEIVE PAY|SRC-SUPPLIER RECONCILIAT|MHH-TAHSEEL|NTT-TAHSEEL|TAH-Tahseel |TCS-TAHSEEL CARDS SER|TAH-TAHSEEL RECHARGE|NPP-TASHEEL|TAA-TECHNICAL ASSISTANCE|DRL-Teller Service|TCA-TENANCY CONTRACT ATT|Q36-Test|THT-TEST|NTT-TEST BLDG 3|TST-Test Service|RRA-Theory Test|THT-THEORY TEST BLDG 1|TIC-Ticketing|REG-Ticketing1|NUU-Top Up E Gate|FTB-TRAINING BOOKING|RES-Travel and Tourism|Q14-Triage|TR3-Triage 3 Appointment|TW3-Triage 3 Walk In|TR4-Triage 4 Appointment|TW4-Triage 4 Walk In|TRI-Triage Ground|Q24-U15607|Q16-U15619|Q33-U15619|Q34-U16333|Q30-U16335|Q42-U16853|Q17-U16860|Q30-U16938|Q12-U16940|Q20-U16943|QU8-U16945|Q45-U16953|QU8-U16953|Q32-U17007|Q38-U17089|Q16-U17233|Q28-U17233|Q18-U17353|Q20-U17353|Q26-U17353|Q39-U17353|Q29-U17418|Q40-U17436|QU6-U17436|Q12-U18570|Q21-U18570|QU9-U18573|Q23-U18616|Q26-U18691|Q22-U18737|Q18-U18799|Q49-U18799|QU7-U18799|Q43-U18854|Q25-U18866|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|Q31-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q47-U18942|Q19-U19196|Q14-U19283|Q25-U19283|Q29-U19367|Q16-U19373|Q23-U19373|Q37-U19373|Q41-U19373|Q28-U19381|Q12-U19619|Q19-U19620|Q26-U19638|Q15-U19657|Q34-U19659|QU6-U19721|QU4-U19722|Q05-U19723|Q13-U19723|Q16-U19724|Q11-U19726|Q31-U19727|Q10-U19728|Q19-U19754|Q30-U19800|QU5-U19808|Q15-U19816|Q17-U19816|Q09-U19817|Q21-U19817|QU5-U19818|Q20-U19887|Q19-U19888|QU7-U19888|Q46-U19954|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q27-U19977|Q25-U19978|Q44-U19987|Q05-U20015|Q29-U20015|Q26-U20121|Q41-U20189|Q48-U20196|Q32-U20197|QU5-U20197|Q33-U20198|Q13-U20260|Q46-U20260|Q35-U20322|Q25-U20323|QU6-U20326|Q29-U20327|Q28-U20328|Q07-U20329|Q12-U20329|Q47-U20330|Q30-U20367|Q34-U20368|Q16-U20377|QU9-U20377|Q06-U20378|Q11-U20378|QU7-U20378|Q13-U20381|Q15-U20381|Q10-U20386|QU8-U20386|Q31-U20387|QU4-U20387|Q10-U20390|Q22-U20391|Q42-U20393|Q08-U20425|Q14-U20425|Q21-U20431|Q11-U20437|Q32-U20440|Q12-U20452|Q13-U20452|Q27-U20452|Q23-U20463|Q24-U20469|Q31-U20473|Q26-U20479|Q40-U20480|Q36-U20530|Q06-U20534|Q09-U20534|Q14-U20538|Q37-U20560|Q10-U20574|Q18-U20625|Q08-U20629|Q10-U20633|Q45-U20637|Q11-U20646|Q12-U20647|Q07-U20668|Q06-U20674|Q44-U20735|Q07-U20768|Q08-U20769|Q09-U20771|Q10-U20772|Q11-U20774|Q12-U20779|Q13-U20781|Q43-U20820|Q14-U20825|Q15-U20834|Q16-U20835|Q17-U20842|Q18-U20852|Q05-U20942|Q23-U20943|Q19-U20948|Q20-U20958|Q21-U21010|Q22-U21035|Q39-U90007|Q24-U90008|Q32-U90008|Q13-U90010|Q17-U90011|Q38-U90011|Q33-U90028|Q15-U90039|Q35-U90046|Q09-U90061|Q28-U90070|Q11-U90083|Q27-U90100|Q27-U90120|NCC-Urgent Lease|NDD-Urgent Rental|VAC-Vaccination|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|VIS-VISA and ID Cards|VMM-VISA MEDICAL SERVICE|QU3-Walk In|WKN-Walk In|WRC-Warranty Claim|BCO-Warranty Claim3|WTT-WIRE TRANSFER|XRA-XRAY|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 5.107.153.86 8/30/2024 12:02:11 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Arabic Training Auto\",\"IssuedTicketsPerCategory\":49,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"03:03:07\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":2.04,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":45},{\"CategoryName\":\"Arb Training Auto\",\"IssuedTicketsPerCategory\":23,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":20,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:02:38\",\"WaitingSLACount\":20,\"WaitingSLAPercentage\":86.96,\"AvgServiceTime\":\"00:06:22\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":95.00,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LMV Automatic Course\",\"IssuedTicketsPerCategory\":19807,\"PercentageIssuedTickets\":7.07,\"ServedTicketsPerCategory\":18348,\"PercentageServedTickets\":7.23,\"AvgWaitTime\":\"00:11:09\",\"WaitingSLACount\":15507,\"WaitingSLAPercentage\":78.29,\"AvgServiceTime\":\"00:03:08\",\"ServiceSLACount\":18271,\"ServiceSLAPercentage\":99.58,\"NoShowTickets\":1395,\"PercentageNoShowTickets\":0.50,\"UnqualifiedTickets\":64},{\"CategoryName\":\"Arabic Training Manu\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arb Training Manual\",\"IssuedTicketsPerCategory\":260,\"PercentageIssuedTickets\":0.09,\"ServedTicketsPerCategory\":206,\"PercentageServedTickets\":0.08,\"AvgWaitTime\":\"00:06:37\",\"WaitingSLACount\":192,\"WaitingSLAPercentage\":73.85,\"AvgServiceTime\":\"00:02:09\",\"ServiceSLACount\":206,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":47,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":7},{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":4042,\"PercentageIssuedTickets\":1.44,\"ServedTicketsPerCategory\":3601,\"PercentageServedTickets\":1.42,\"AvgWaitTime\":\"00:05:28\",\"WaitingSLACount\":3308,\"WaitingSLAPercentage\":81.84,\"AvgServiceTime\":\"00:02:52\",\"ServiceSLACount\":3591,\"ServiceSLAPercentage\":99.72,\"NoShowTickets\":317,\"PercentageNoShowTickets\":0.11,\"UnqualifiedTickets\":124},{\"CategoryName\":\"Corporate\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Clearance\",\"IssuedTicketsPerCategory\":7586,\"PercentageIssuedTickets\":2.71,\"ServedTicketsPerCategory\":7519,\"PercentageServedTickets\":2.96,\"AvgWaitTime\":\"00:02:23\",\"WaitingSLACount\":7375,\"WaitingSLAPercentage\":97.22,\"AvgServiceTime\":\"00:01:23\",\"ServiceSLACount\":7518,\"ServiceSLAPercentage\":99.99,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":56},{\"CategoryName\":\"Clerance\",\"IssuedTicketsPerCategory\":5200,\"PercentageIssuedTickets\":1.86,\"ServedTicketsPerCategory\":4950,\"PercentageServedTickets\":1.95,\"AvgWaitTime\":\"00:06:06\",\"WaitingSLACount\":4492,\"WaitingSLAPercentage\":86.38,\"AvgServiceTime\":\"00:02:33\",\"ServiceSLACount\":4917,\"ServiceSLAPercentage\":99.33,\"NoShowTickets\":108,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":142},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":3778,\"PercentageIssuedTickets\":1.35,\"ServedTicketsPerCategory\":3035,\"PercentageServedTickets\":1.20,\"AvgWaitTime\":\"00:08:08\",\"WaitingSLACount\":1386,\"WaitingSLAPercentage\":36.69,\"AvgServiceTime\":\"00:02:53\",\"ServiceSLACount\":2582,\"ServiceSLAPercentage\":85.07,\"NoShowTickets\":554,\"PercentageNoShowTickets\":0.20,\"UnqualifiedTickets\":189},{\"CategoryName\":\"LMV Coorporate Taxi \",\"IssuedTicketsPerCategory\":532,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":422,\"PercentageServedTickets\":0.17,\"AvgWaitTime\":\"01:00:45\",\"WaitingSLACount\":167,\"WaitingSLAPercentage\":31.39,\"AvgServiceTime\":\"00:03:13\",\"ServiceSLACount\":418,\"ServiceSLAPercentage\":99.05,\"NoShowTickets\":36,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":74},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":421,\"PercentageIssuedTickets\":0.15,\"ServedTicketsPerCategory\":382,\"PercentageServedTickets\":0.15,\"AvgWaitTime\":\"00:03:48\",\"WaitingSLACount\":363,\"WaitingSLAPercentage\":86.22,\"AvgServiceTime\":\"00:05:57\",\"ServiceSLACount\":379,\"ServiceSLAPercentage\":99.21,\"NoShowTickets\":23,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":16},{\"CategoryName\":\"Dessert Course\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Eng Training Auto\",\"IssuedTicketsPerCategory\":7409,\"PercentageIssuedTickets\":2.64,\"ServedTicketsPerCategory\":5906,\"PercentageServedTickets\":2.33,\"AvgWaitTime\":\"00:04:13\",\"WaitingSLACount\":5690,\"WaitingSLAPercentage\":76.80,\"AvgServiceTime\":\"00:04:09\",\"ServiceSLACount\":5854,\"ServiceSLAPercentage\":99.12,\"NoShowTickets\":1412,\"PercentageNoShowTickets\":0.50,\"UnqualifiedTickets\":91},{\"CategoryName\":\"English Training Aut\",\"IssuedTicketsPerCategory\":519,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":61,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"01:16:17\",\"WaitingSLACount\":35,\"WaitingSLAPercentage\":6.74,\"AvgServiceTime\":\"00:06:15\",\"ServiceSLACount\":58,\"ServiceSLAPercentage\":95.08,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":458},{\"CategoryName\":\"EDI Parking Assess\",\"IssuedTicketsPerCategory\":3090,\"PercentageIssuedTickets\":1.10,\"ServedTicketsPerCategory\":3082,\"PercentageServedTickets\":1.22,\"AvgWaitTime\":\"00:02:01\",\"WaitingSLACount\":3052,\"WaitingSLAPercentage\":98.77,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":3057,\"ServiceSLAPercentage\":99.19,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":8},{\"CategoryName\":\"EDI Parking Test\",\"IssuedTicketsPerCategory\":735,\"PercentageIssuedTickets\":0.26,\"ServedTicketsPerCategory\":719,\"PercentageServedTickets\":0.28,\"AvgWaitTime\":\"00:04:06\",\"WaitingSLACount\":693,\"WaitingSLAPercentage\":94.29,\"AvgServiceTime\":\"00:03:59\",\"ServiceSLACount\":716,\"ServiceSLAPercentage\":99.58,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":16},{\"CategoryName\":\"Eng Training Manual\",\"IssuedTicketsPerCategory\":79,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":72,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:03:51\",\"WaitingSLACount\":71,\"WaitingSLAPercentage\":89.87,\"AvgServiceTime\":\"00:03:13\",\"ServiceSLACount\":72,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"English Training Man\",\"IssuedTicketsPerCategory\":41,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"02:08:19\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":2.44,\"AvgServiceTime\":\"00:00:15\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":37},{\"CategoryName\":\"EYE TEST\",\"IssuedTicketsPerCategory\":9856,\"PercentageIssuedTickets\":3.52,\"ServedTicketsPerCategory\":9728,\"PercentageServedTickets\":3.84,\"AvgWaitTime\":\"00:02:46\",\"WaitingSLACount\":9392,\"WaitingSLAPercentage\":95.29,\"AvgServiceTime\":\"00:03:47\",\"ServiceSLACount\":9693,\"ServiceSLAPercentage\":99.64,\"NoShowTickets\":18,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":110},{\"CategoryName\":\"Evaluation Test\",\"IssuedTicketsPerCategory\":343,\"PercentageIssuedTickets\":0.12,\"ServedTicketsPerCategory\":321,\"PercentageServedTickets\":0.13,\"AvgWaitTime\":\"00:20:03\",\"WaitingSLACount\":264,\"WaitingSLAPercentage\":76.97,\"AvgServiceTime\":\"00:00:34\",\"ServiceSLACount\":321,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":21,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":2395,\"PercentageIssuedTickets\":0.85,\"ServedTicketsPerCategory\":2380,\"PercentageServedTickets\":0.94,\"AvgWaitTime\":\"00:05:07\",\"WaitingSLACount\":2168,\"WaitingSLAPercentage\":90.52,\"AvgServiceTime\":\"00:10:03\",\"ServiceSLACount\":2353,\"ServiceSLAPercentage\":98.87,\"NoShowTickets\":9,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":6},{\"CategoryName\":\"File Opening\",\"IssuedTicketsPerCategory\":764,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":754,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:02:59\",\"WaitingSLACount\":745,\"WaitingSLAPercentage\":97.51,\"AvgServiceTime\":\"00:02:41\",\"ServiceSLACount\":754,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"File Renewal\",\"IssuedTicketsPerCategory\":1629,\"PercentageIssuedTickets\":0.58,\"ServedTicketsPerCategory\":1474,\"PercentageServedTickets\":0.58,\"AvgWaitTime\":\"00:05:12\",\"WaitingSLACount\":1362,\"WaitingSLAPercentage\":83.61,\"AvgServiceTime\":\"00:04:15\",\"ServiceSLACount\":1471,\"ServiceSLAPercentage\":99.80,\"NoShowTickets\":151,\"PercentageNoShowTickets\":0.05,\"UnqualifiedTickets\":4},{\"CategoryName\":\"Friday Class\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:04\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LMV Friday Weekend\",\"IssuedTicketsPerCategory\":301,\"PercentageIssuedTickets\":0.11,\"ServedTicketsPerCategory\":165,\"PercentageServedTickets\":0.07,\"AvgWaitTime\":\"00:58:06\",\"WaitingSLACount\":93,\"WaitingSLAPercentage\":30.90,\"AvgServiceTime\":\"00:00:55\",\"ServiceSLACount\":165,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":30,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":106},{\"CategoryName\":\"Heavy Light Bus\",\"IssuedTicketsPerCategory\":880,\"PercentageIssuedTickets\":0.31,\"ServedTicketsPerCategory\":816,\"PercentageServedTickets\":0.32,\"AvgWaitTime\":\"00:13:50\",\"WaitingSLACount\":570,\"WaitingSLAPercentage\":64.77,\"AvgServiceTime\":\"00:05:38\",\"ServiceSLACount\":811,\"ServiceSLAPercentage\":99.39,\"NoShowTickets\":50,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":14},{\"CategoryName\":\"Heavy Bus\",\"IssuedTicketsPerCategory\":1732,\"PercentageIssuedTickets\":0.62,\"ServedTicketsPerCategory\":1582,\"PercentageServedTickets\":0.62,\"AvgWaitTime\":\"00:07:48\",\"WaitingSLACount\":1417,\"WaitingSLAPercentage\":81.81,\"AvgServiceTime\":\"00:06:46\",\"ServiceSLACount\":1557,\"ServiceSLAPercentage\":98.42,\"NoShowTickets\":141,\"PercentageNoShowTickets\":0.05,\"UnqualifiedTickets\":9},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":826,\"PercentageIssuedTickets\":0.29,\"ServedTicketsPerCategory\":741,\"PercentageServedTickets\":0.29,\"AvgWaitTime\":\"00:08:39\",\"WaitingSLACount\":642,\"WaitingSLAPercentage\":77.72,\"AvgServiceTime\":\"00:06:20\",\"ServiceSLACount\":730,\"ServiceSLAPercentage\":98.52,\"NoShowTickets\":74,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":11},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":711,\"PercentageIssuedTickets\":0.25,\"ServedTicketsPerCategory\":627,\"PercentageServedTickets\":0.25,\"AvgWaitTime\":\"00:16:22\",\"WaitingSLACount\":436,\"WaitingSLAPercentage\":61.32,\"AvgServiceTime\":\"00:05:32\",\"ServiceSLACount\":625,\"ServiceSLAPercentage\":99.68,\"NoShowTickets\":50,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":34},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":791,\"PercentageIssuedTickets\":0.28,\"ServedTicketsPerCategory\":742,\"PercentageServedTickets\":0.29,\"AvgWaitTime\":\"00:04:26\",\"WaitingSLACount\":687,\"WaitingSLAPercentage\":86.85,\"AvgServiceTime\":\"00:17:00\",\"ServiceSLACount\":694,\"ServiceSLAPercentage\":93.53,\"NoShowTickets\":35,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":14},{\"CategoryName\":\"International Licens\",\"IssuedTicketsPerCategory\":315,\"PercentageIssuedTickets\":0.11,\"ServedTicketsPerCategory\":292,\"PercentageServedTickets\":0.12,\"AvgWaitTime\":\"00:15:22\",\"WaitingSLACount\":183,\"WaitingSLAPercentage\":58.10,\"AvgServiceTime\":\"00:20:01\",\"ServiceSLACount\":259,\"ServiceSLAPercentage\":88.70,\"NoShowTickets\":18,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":5},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"IssuedTicketsPerCategory\":578,\"PercentageIssuedTickets\":0.21,\"ServedTicketsPerCategory\":524,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:56:58\",\"WaitingSLACount\":152,\"WaitingSLAPercentage\":26.30,\"AvgServiceTime\":\"00:00:51\",\"ServiceSLACount\":523,\"ServiceSLAPercentage\":99.81,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":54},{\"CategoryName\":\"Shovel\",\"IssuedTicketsPerCategory\":118,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":101,\"PercentageServedTickets\":0.04,\"AvgWaitTime\":\"00:15:33\",\"WaitingSLACount\":74,\"WaitingSLAPercentage\":62.71,\"AvgServiceTime\":\"00:05:04\",\"ServiceSLACount\":101,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":13,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"License Issue\",\"IssuedTicketsPerCategory\":16986,\"PercentageIssuedTickets\":6.06,\"ServedTicketsPerCategory\":16911,\"PercentageServedTickets\":6.67,\"AvgWaitTime\":\"00:02:22\",\"WaitingSLACount\":16725,\"WaitingSLAPercentage\":98.46,\"AvgServiceTime\":\"00:01:29\",\"ServiceSLACount\":16898,\"ServiceSLAPercentage\":99.92,\"NoShowTickets\":51,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":24},{\"CategoryName\":\"Heavy Light Forklift\",\"IssuedTicketsPerCategory\":765,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":661,\"PercentageServedTickets\":0.26,\"AvgWaitTime\":\"00:17:11\",\"WaitingSLACount\":447,\"WaitingSLAPercentage\":58.43,\"AvgServiceTime\":\"00:05:21\",\"ServiceSLACount\":660,\"ServiceSLAPercentage\":99.85,\"NoShowTickets\":59,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":45},{\"CategoryName\":\"LMV Manual\",\"IssuedTicketsPerCategory\":25941,\"PercentageIssuedTickets\":9.26,\"ServedTicketsPerCategory\":22622,\"PercentageServedTickets\":8.92,\"AvgWaitTime\":\"00:09:44\",\"WaitingSLACount\":17797,\"WaitingSLAPercentage\":68.61,\"AvgServiceTime\":\"00:03:14\",\"ServiceSLACount\":22533,\"ServiceSLAPercentage\":99.61,\"NoShowTickets\":3194,\"PercentageNoShowTickets\":1.14,\"UnqualifiedTickets\":125},{\"CategoryName\":\"LMV Auto\",\"IssuedTicketsPerCategory\":71,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":43,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:11:42\",\"WaitingSLACount\":36,\"WaitingSLAPercentage\":50.70,\"AvgServiceTime\":\"00:03:28\",\"ServiceSLACount\":43,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":8,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":20},{\"CategoryName\":\"LP Renewal\",\"IssuedTicketsPerCategory\":2700,\"PercentageIssuedTickets\":0.96,\"ServedTicketsPerCategory\":2433,\"PercentageServedTickets\":0.96,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":2145,\"WaitingSLAPercentage\":79.44,\"AvgServiceTime\":\"00:04:29\",\"ServiceSLACount\":2404,\"ServiceSLAPercentage\":98.81,\"NoShowTickets\":261,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":6},{\"CategoryName\":\"Manual All\",\"IssuedTicketsPerCategory\":4941,\"PercentageIssuedTickets\":1.76,\"ServedTicketsPerCategory\":4675,\"PercentageServedTickets\":1.84,\"AvgWaitTime\":\"00:05:17\",\"WaitingSLACount\":4558,\"WaitingSLAPercentage\":92.25,\"AvgServiceTime\":\"00:06:39\",\"ServiceSLACount\":4597,\"ServiceSLAPercentage\":98.33,\"NoShowTickets\":244,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":22},{\"CategoryName\":\"Motorbike\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:05:01\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:36\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":1038,\"PercentageIssuedTickets\":0.37,\"ServedTicketsPerCategory\":1027,\"PercentageServedTickets\":0.40,\"AvgWaitTime\":\"00:06:31\",\"WaitingSLACount\":924,\"WaitingSLAPercentage\":89.02,\"AvgServiceTime\":\"00:01:56\",\"ServiceSLACount\":1026,\"ServiceSLAPercentage\":99.90,\"NoShowTickets\":10,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":707,\"PercentageIssuedTickets\":0.25,\"ServedTicketsPerCategory\":690,\"PercentageServedTickets\":0.27,\"AvgWaitTime\":\"00:02:40\",\"WaitingSLACount\":672,\"WaitingSLAPercentage\":95.05,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":686,\"ServiceSLAPercentage\":99.42,\"NoShowTickets\":12,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5},{\"CategoryName\":\"MOT Regular\",\"IssuedTicketsPerCategory\":2304,\"PercentageIssuedTickets\":0.82,\"ServedTicketsPerCategory\":1686,\"PercentageServedTickets\":0.66,\"AvgWaitTime\":\"00:24:50\",\"WaitingSLACount\":1259,\"WaitingSLAPercentage\":54.64,\"AvgServiceTime\":\"00:04:07\",\"ServiceSLACount\":1673,\"ServiceSLAPercentage\":99.23,\"NoShowTickets\":354,\"PercentageNoShowTickets\":0.13,\"UnqualifiedTickets\":264},{\"CategoryName\":\"LMV Night Course\",\"IssuedTicketsPerCategory\":15014,\"PercentageIssuedTickets\":5.36,\"ServedTicketsPerCategory\":10912,\"PercentageServedTickets\":4.30,\"AvgWaitTime\":\"00:05:49\",\"WaitingSLACount\":10257,\"WaitingSLAPercentage\":68.32,\"AvgServiceTime\":\"00:02:44\",\"ServiceSLACount\":10870,\"ServiceSLAPercentage\":99.62,\"NoShowTickets\":4014,\"PercentageNoShowTickets\":1.43,\"UnqualifiedTickets\":88},{\"CategoryName\":\"New File Opening\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:04:58\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Night Class\",\"IssuedTicketsPerCategory\":6199,\"PercentageIssuedTickets\":2.21,\"ServedTicketsPerCategory\":4343,\"PercentageServedTickets\":1.71,\"AvgWaitTime\":\"00:05:47\",\"WaitingSLACount\":4063,\"WaitingSLAPercentage\":65.54,\"AvgServiceTime\":\"00:05:54\",\"ServiceSLACount\":4256,\"ServiceSLAPercentage\":98.00,\"NoShowTickets\":1840,\"PercentageNoShowTickets\":0.66,\"UnqualifiedTickets\":16},{\"CategoryName\":\"Parking Assess Test\",\"IssuedTicketsPerCategory\":514,\"PercentageIssuedTickets\":0.18,\"ServedTicketsPerCategory\":501,\"PercentageServedTickets\":0.20,\"AvgWaitTime\":\"00:11:40\",\"WaitingSLACount\":440,\"WaitingSLAPercentage\":85.60,\"AvgServiceTime\":\"00:01:24\",\"ServiceSLACount\":501,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":13,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Parking Assessment\",\"IssuedTicketsPerCategory\":1567,\"PercentageIssuedTickets\":0.56,\"ServedTicketsPerCategory\":1547,\"PercentageServedTickets\":0.61,\"AvgWaitTime\":\"00:06:34\",\"WaitingSLACount\":1386,\"WaitingSLAPercentage\":88.45,\"AvgServiceTime\":\"00:02:48\",\"ServiceSLACount\":1544,\"ServiceSLAPercentage\":99.81,\"NoShowTickets\":19,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":26391,\"PercentageIssuedTickets\":9.42,\"ServedTicketsPerCategory\":24376,\"PercentageServedTickets\":9.61,\"AvgWaitTime\":\"00:05:34\",\"WaitingSLACount\":22003,\"WaitingSLAPercentage\":83.37,\"AvgServiceTime\":\"00:03:37\",\"ServiceSLACount\":24224,\"ServiceSLAPercentage\":99.38,\"NoShowTickets\":1765,\"PercentageNoShowTickets\":0.63,\"UnqualifiedTickets\":250},{\"CategoryName\":\"Pre Evaluation Test\",\"IssuedTicketsPerCategory\":32,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":31,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:02:48\",\"WaitingSLACount\":30,\"WaitingSLAPercentage\":93.75,\"AvgServiceTime\":\"00:02:11\",\"ServiceSLACount\":31,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Pre Evaluation Test\",\"IssuedTicketsPerCategory\":26,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":26,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:07:30\",\"WaitingSLACount\":23,\"WaitingSLAPercentage\":88.46,\"AvgServiceTime\":\"00:01:02\",\"ServiceSLACount\":26,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":174,\"PercentageIssuedTickets\":0.06,\"ServedTicketsPerCategory\":162,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:07:38\",\"WaitingSLACount\":136,\"WaitingSLAPercentage\":78.16,\"AvgServiceTime\":\"00:15:45\",\"ServiceSLACount\":148,\"ServiceSLAPercentage\":91.36,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":1936,\"PercentageIssuedTickets\":0.69,\"ServedTicketsPerCategory\":1730,\"PercentageServedTickets\":0.68,\"AvgWaitTime\":\"00:05:41\",\"WaitingSLACount\":1527,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:47\",\"ServiceSLACount\":1628,\"ServiceSLAPercentage\":94.10,\"NoShowTickets\":178,\"PercentageNoShowTickets\":0.06,\"UnqualifiedTickets\":28},{\"CategoryName\":\"Road Assesment Test\",\"IssuedTicketsPerCategory\":160,\"PercentageIssuedTickets\":0.06,\"ServedTicketsPerCategory\":159,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:02:46\",\"WaitingSLACount\":154,\"WaitingSLAPercentage\":96.25,\"AvgServiceTime\":\"00:01:36\",\"ServiceSLACount\":159,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Road Assess Test\",\"IssuedTicketsPerCategory\":18550,\"PercentageIssuedTickets\":6.62,\"ServedTicketsPerCategory\":18062,\"PercentageServedTickets\":7.12,\"AvgWaitTime\":\"00:02:44\",\"WaitingSLACount\":17704,\"WaitingSLAPercentage\":95.44,\"AvgServiceTime\":\"00:01:41\",\"ServiceSLACount\":18058,\"ServiceSLAPercentage\":99.98,\"NoShowTickets\":478,\"PercentageNoShowTickets\":0.17,\"UnqualifiedTickets\":10},{\"CategoryName\":\"Road Assessment Test\",\"IssuedTicketsPerCategory\":1419,\"PercentageIssuedTickets\":0.51,\"ServedTicketsPerCategory\":1406,\"PercentageServedTickets\":0.55,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":1255,\"WaitingSLAPercentage\":88.44,\"AvgServiceTime\":\"00:03:42\",\"ServiceSLACount\":1395,\"ServiceSLAPercentage\":99.22,\"NoShowTickets\":9,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":1982,\"PercentageIssuedTickets\":0.71,\"ServedTicketsPerCategory\":1857,\"PercentageServedTickets\":0.73,\"AvgWaitTime\":\"00:10:01\",\"WaitingSLACount\":1396,\"WaitingSLAPercentage\":70.43,\"AvgServiceTime\":\"00:14:03\",\"ServiceSLACount\":1745,\"ServiceSLAPercentage\":93.97,\"NoShowTickets\":113,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":12},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":7394,\"PercentageIssuedTickets\":2.64,\"ServedTicketsPerCategory\":6638,\"PercentageServedTickets\":2.62,\"AvgWaitTime\":\"00:05:43\",\"WaitingSLACount\":5832,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:15\",\"ServiceSLACount\":6381,\"ServiceSLAPercentage\":96.13,\"NoShowTickets\":661,\"PercentageNoShowTickets\":0.24,\"UnqualifiedTickets\":95},{\"CategoryName\":\"RTA Road Test\",\"IssuedTicketsPerCategory\":2582,\"PercentageIssuedTickets\":0.92,\"ServedTicketsPerCategory\":2540,\"PercentageServedTickets\":1.00,\"AvgWaitTime\":\"00:06:23\",\"WaitingSLACount\":2321,\"WaitingSLAPercentage\":89.89,\"AvgServiceTime\":\"00:01:45\",\"ServiceSLACount\":2535,\"ServiceSLAPercentage\":99.80,\"NoShowTickets\":38,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":4},{\"CategoryName\":\"RTA Smart Parking Te\",\"IssuedTicketsPerCategory\":17346,\"PercentageIssuedTickets\":6.19,\"ServedTicketsPerCategory\":17088,\"PercentageServedTickets\":6.74,\"AvgWaitTime\":\"00:03:26\",\"WaitingSLACount\":16580,\"WaitingSLAPercentage\":95.58,\"AvgServiceTime\":\"00:01:38\",\"ServiceSLACount\":17072,\"ServiceSLAPercentage\":99.91,\"NoShowTickets\":248,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":10},{\"CategoryName\":\"RTA Smartyard Test\",\"IssuedTicketsPerCategory\":1652,\"PercentageIssuedTickets\":0.59,\"ServedTicketsPerCategory\":1635,\"PercentageServedTickets\":0.64,\"AvgWaitTime\":\"00:02:49\",\"WaitingSLACount\":1607,\"WaitingSLAPercentage\":97.28,\"AvgServiceTime\":\"00:02:22\",\"ServiceSLACount\":1633,\"ServiceSLAPercentage\":99.88,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":16},{\"CategoryName\":\"RTA File Opening\",\"IssuedTicketsPerCategory\":187,\"PercentageIssuedTickets\":0.07,\"ServedTicketsPerCategory\":180,\"PercentageServedTickets\":0.07,\"AvgWaitTime\":\"00:10:52\",\"WaitingSLACount\":140,\"WaitingSLAPercentage\":74.87,\"AvgServiceTime\":\"00:06:34\",\"ServiceSLACount\":174,\"ServiceSLAPercentage\":96.67,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":12259,\"PercentageIssuedTickets\":4.37,\"ServedTicketsPerCategory\":11429,\"PercentageServedTickets\":4.51,\"AvgWaitTime\":\"00:04:47\",\"WaitingSLACount\":10501,\"WaitingSLAPercentage\":85.66,\"AvgServiceTime\":\"00:04:57\",\"ServiceSLACount\":11295,\"ServiceSLAPercentage\":98.83,\"NoShowTickets\":672,\"PercentageNoShowTickets\":0.24,\"UnqualifiedTickets\":158},{\"CategoryName\":\"Road Test\",\"IssuedTicketsPerCategory\":483,\"PercentageIssuedTickets\":0.17,\"ServedTicketsPerCategory\":460,\"PercentageServedTickets\":0.18,\"AvgWaitTime\":\"00:06:20\",\"WaitingSLACount\":440,\"WaitingSLAPercentage\":91.10,\"AvgServiceTime\":\"00:03:13\",\"ServiceSLACount\":460,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":22},{\"CategoryName\":\"RTA Theory Test\",\"IssuedTicketsPerCategory\":2509,\"PercentageIssuedTickets\":0.90,\"ServedTicketsPerCategory\":2478,\"PercentageServedTickets\":0.98,\"AvgWaitTime\":\"00:05:27\",\"WaitingSLACount\":2289,\"WaitingSLAPercentage\":91.23,\"AvgServiceTime\":\"00:02:46\",\"ServiceSLACount\":2472,\"ServiceSLAPercentage\":99.76,\"NoShowTickets\":25,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":6},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":1896,\"PercentageIssuedTickets\":0.68,\"ServedTicketsPerCategory\":1813,\"PercentageServedTickets\":0.71,\"AvgWaitTime\":\"00:11:35\",\"WaitingSLACount\":1274,\"WaitingSLAPercentage\":67.19,\"AvgServiceTime\":\"00:11:43\",\"ServiceSLACount\":1720,\"ServiceSLAPercentage\":94.87,\"NoShowTickets\":73,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":10},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":6397,\"PercentageIssuedTickets\":2.28,\"ServedTicketsPerCategory\":5609,\"PercentageServedTickets\":2.21,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":4890,\"WaitingSLAPercentage\":76.44,\"AvgServiceTime\":\"00:09:12\",\"ServiceSLACount\":5500,\"ServiceSLAPercentage\":98.06,\"NoShowTickets\":712,\"PercentageNoShowTickets\":0.25,\"UnqualifiedTickets\":76},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":764,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":763,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:01:22\",\"WaitingSLACount\":758,\"WaitingSLAPercentage\":99.21,\"AvgServiceTime\":\"00:01:08\",\"ServiceSLACount\":763,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:06:02\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":57.14,\"AvgServiceTime\":\"00:06:24\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Shift Class\",\"IssuedTicketsPerCategory\":3828,\"PercentageIssuedTickets\":1.37,\"ServedTicketsPerCategory\":3734,\"PercentageServedTickets\":1.47,\"AvgWaitTime\":\"00:11:12\",\"WaitingSLACount\":2871,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:05:45\",\"ServiceSLACount\":3674,\"ServiceSLAPercentage\":98.39,\"NoShowTickets\":37,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":57},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:02:43\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:40\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":17614,\"PercentageIssuedTickets\":6.29,\"ServedTicketsPerCategory\":13824,\"PercentageServedTickets\":5.45,\"AvgWaitTime\":\"00:07:24\",\"WaitingSLACount\":10764,\"WaitingSLAPercentage\":61.11,\"AvgServiceTime\":\"00:03:08\",\"ServiceSLACount\":13713,\"ServiceSLAPercentage\":99.20,\"NoShowTickets\":3576,\"PercentageNoShowTickets\":1.28,\"UnqualifiedTickets\":214},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:18\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:06\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Solo Booking\",\"IssuedTicketsPerCategory\":28,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":27,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:02:24\",\"WaitingSLACount\":26,\"WaitingSLAPercentage\":92.86,\"AvgServiceTime\":\"00:01:33\",\"ServiceSLACount\":27,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"LMV Shift or Regular\",\"IssuedTicketsPerCategory\":1014,\"PercentageIssuedTickets\":0.36,\"ServedTicketsPerCategory\":947,\"PercentageServedTickets\":0.37,\"AvgWaitTime\":\"00:36:00\",\"WaitingSLACount\":493,\"WaitingSLAPercentage\":48.62,\"AvgServiceTime\":\"00:03:26\",\"ServiceSLACount\":939,\"ServiceSLAPercentage\":99.16,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":64}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"253626 / 280208 (90.51%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:30 | SLA: 80.76%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:48 | SLA: 99.05%\"},{\"colName\":\"No Show\",\"colValue\":\"23214 (8.28%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Arabic Training Auto\",\"AverageServiceTimePerCategory\":0.06,\"AverageWaitingTimePerCategory\":183.13},{\"CategoryName\":\"Arb Training Auto\",\"AverageServiceTimePerCategory\":6.38,\"AverageWaitingTimePerCategory\":2.63},{\"CategoryName\":\"LMV Automatic Course\",\"AverageServiceTimePerCategory\":3.14,\"AverageWaitingTimePerCategory\":11.15},{\"CategoryName\":\"Arabic Training Manu\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Arb Training Manual\",\"AverageServiceTimePerCategory\":2.15,\"AverageWaitingTimePerCategory\":6.62},{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":2.87,\"AverageWaitingTimePerCategory\":5.47},{\"CategoryName\":\"Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Clearance\",\"AverageServiceTimePerCategory\":1.39,\"AverageWaitingTimePerCategory\":2.39},{\"CategoryName\":\"Clerance\",\"AverageServiceTimePerCategory\":2.57,\"AverageWaitingTimePerCategory\":6.11},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":2.89,\"AverageWaitingTimePerCategory\":8.14},{\"CategoryName\":\"LMV Coorporate Taxi \",\"AverageServiceTimePerCategory\":3.23,\"AverageWaitingTimePerCategory\":60.75},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":5.97,\"AverageWaitingTimePerCategory\":3.81},{\"CategoryName\":\"Dessert Course\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Eng Training Auto\",\"AverageServiceTimePerCategory\":4.16,\"AverageWaitingTimePerCategory\":4.23},{\"CategoryName\":\"English Training Aut\",\"AverageServiceTimePerCategory\":6.25,\"AverageWaitingTimePerCategory\":76.29},{\"CategoryName\":\"EDI Parking Assess\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":2.03},{\"CategoryName\":\"EDI Parking Test\",\"AverageServiceTimePerCategory\":4.00,\"AverageWaitingTimePerCategory\":4.11},{\"CategoryName\":\"Eng Training Manual\",\"AverageServiceTimePerCategory\":3.22,\"AverageWaitingTimePerCategory\":3.86},{\"CategoryName\":\"English Training Man\",\"AverageServiceTimePerCategory\":0.26,\"AverageWaitingTimePerCategory\":128.33},{\"CategoryName\":\"EYE TEST\",\"AverageServiceTimePerCategory\":3.79,\"AverageWaitingTimePerCategory\":2.78},{\"CategoryName\":\"Evaluation Test\",\"AverageServiceTimePerCategory\":0.58,\"AverageWaitingTimePerCategory\":20.06},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":10.06,\"AverageWaitingTimePerCategory\":5.13},{\"CategoryName\":\"File Opening\",\"AverageServiceTimePerCategory\":2.70,\"AverageWaitingTimePerCategory\":3.00},{\"CategoryName\":\"File Renewal\",\"AverageServiceTimePerCategory\":4.27,\"AverageWaitingTimePerCategory\":5.22},{\"CategoryName\":\"Friday Class\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":0.07},{\"CategoryName\":\"LMV Friday Weekend\",\"AverageServiceTimePerCategory\":0.92,\"AverageWaitingTimePerCategory\":58.11},{\"CategoryName\":\"Heavy Light Bus\",\"AverageServiceTimePerCategory\":5.63,\"AverageWaitingTimePerCategory\":13.84},{\"CategoryName\":\"Heavy Bus\",\"AverageServiceTimePerCategory\":6.77,\"AverageWaitingTimePerCategory\":7.81},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":6.35,\"AverageWaitingTimePerCategory\":8.66},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":5.53,\"AverageWaitingTimePerCategory\":16.37},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":17.01,\"AverageWaitingTimePerCategory\":4.44},{\"CategoryName\":\"International Licens\",\"AverageServiceTimePerCategory\":20.02,\"AverageWaitingTimePerCategory\":15.38},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"AverageServiceTimePerCategory\":0.86,\"AverageWaitingTimePerCategory\":56.98},{\"CategoryName\":\"Shovel\",\"AverageServiceTimePerCategory\":5.07,\"AverageWaitingTimePerCategory\":15.55},{\"CategoryName\":\"License Issue\",\"AverageServiceTimePerCategory\":1.50,\"AverageWaitingTimePerCategory\":2.38},{\"CategoryName\":\"Heavy Light Forklift\",\"AverageServiceTimePerCategory\":5.37,\"AverageWaitingTimePerCategory\":17.19},{\"CategoryName\":\"LMV Manual\",\"AverageServiceTimePerCategory\":3.25,\"AverageWaitingTimePerCategory\":9.74},{\"CategoryName\":\"LMV Auto\",\"AverageServiceTimePerCategory\":3.48,\"AverageWaitingTimePerCategory\":11.71},{\"CategoryName\":\"LP Renewal\",\"AverageServiceTimePerCategory\":4.49,\"AverageWaitingTimePerCategory\":6.32},{\"CategoryName\":\"Manual All\",\"AverageServiceTimePerCategory\":6.66,\"AverageWaitingTimePerCategory\":5.30},{\"CategoryName\":\"Motorbike\",\"AverageServiceTimePerCategory\":0.61,\"AverageWaitingTimePerCategory\":5.03},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":1.94,\"AverageWaitingTimePerCategory\":6.52},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":2.17,\"AverageWaitingTimePerCategory\":2.68},{\"CategoryName\":\"MOT Regular\",\"AverageServiceTimePerCategory\":4.12,\"AverageWaitingTimePerCategory\":24.84},{\"CategoryName\":\"LMV Night Course\",\"AverageServiceTimePerCategory\":2.73,\"AverageWaitingTimePerCategory\":5.82},{\"CategoryName\":\"New File Opening\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":4.98},{\"CategoryName\":\"Night Class\",\"AverageServiceTimePerCategory\":5.92,\"AverageWaitingTimePerCategory\":5.79},{\"CategoryName\":\"Parking Assess Test\",\"AverageServiceTimePerCategory\":1.41,\"AverageWaitingTimePerCategory\":11.67},{\"CategoryName\":\"Parking Assessment\",\"AverageServiceTimePerCategory\":2.81,\"AverageWaitingTimePerCategory\":6.58},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":3.62,\"AverageWaitingTimePerCategory\":5.57},{\"CategoryName\":\"Pre Evaluation Test\",\"AverageServiceTimePerCategory\":2.19,\"AverageWaitingTimePerCategory\":2.81},{\"CategoryName\":\"Pre Evaluation Test\",\"AverageServiceTimePerCategory\":1.04,\"AverageWaitingTimePerCategory\":7.51},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":15.76,\"AverageWaitingTimePerCategory\":7.64},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":12.78,\"AverageWaitingTimePerCategory\":5.69},{\"CategoryName\":\"Road Assesment Test\",\"AverageServiceTimePerCategory\":1.62,\"AverageWaitingTimePerCategory\":2.78},{\"CategoryName\":\"Road Assess Test\",\"AverageServiceTimePerCategory\":1.68,\"AverageWaitingTimePerCategory\":2.74},{\"CategoryName\":\"Road Assessment Test\",\"AverageServiceTimePerCategory\":3.70,\"AverageWaitingTimePerCategory\":6.33},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":14.06,\"AverageWaitingTimePerCategory\":10.03},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":12.25,\"AverageWaitingTimePerCategory\":5.73},{\"CategoryName\":\"RTA Road Test\",\"AverageServiceTimePerCategory\":1.75,\"AverageWaitingTimePerCategory\":6.39},{\"CategoryName\":\"RTA Smart Parking Te\",\"AverageServiceTimePerCategory\":1.65,\"AverageWaitingTimePerCategory\":3.45},{\"CategoryName\":\"RTA Smartyard Test\",\"AverageServiceTimePerCategory\":2.38,\"AverageWaitingTimePerCategory\":2.82},{\"CategoryName\":\"RTA File Opening\",\"AverageServiceTimePerCategory\":6.57,\"AverageWaitingTimePerCategory\":10.87},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":4.96,\"AverageWaitingTimePerCategory\":4.79},{\"CategoryName\":\"Road Test\",\"AverageServiceTimePerCategory\":3.22,\"AverageWaitingTimePerCategory\":6.35},{\"CategoryName\":\"RTA Theory Test\",\"AverageServiceTimePerCategory\":2.78,\"AverageWaitingTimePerCategory\":5.45},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":11.72,\"AverageWaitingTimePerCategory\":11.59},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.21,\"AverageWaitingTimePerCategory\":6.33},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":1.15,\"AverageWaitingTimePerCategory\":1.37},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":6.40,\"AverageWaitingTimePerCategory\":6.04},{\"CategoryName\":\"Shift Class\",\"AverageServiceTimePerCategory\":5.77,\"AverageWaitingTimePerCategory\":11.21},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.67,\"AverageWaitingTimePerCategory\":2.73},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.14,\"AverageWaitingTimePerCategory\":7.40},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.10,\"AverageWaitingTimePerCategory\":0.30},{\"CategoryName\":\"Solo Booking\",\"AverageServiceTimePerCategory\":1.56,\"AverageWaitingTimePerCategory\":2.40},{\"CategoryName\":\"LMV Shift or Regular\",\"AverageServiceTimePerCategory\":3.45,\"AverageWaitingTimePerCategory\":36.01}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.107.153.86 8/30/2024 12:03:06 AM | Request Received getReportData=> fid: 37|34|47|35|49|48|50| ftype: ffrom: 2024-01-01 fto: 2024-06-30 fOtherParameters: category:RAG-Arabic Registration|REG-English Registration|RUG-Hindi Urdo Reg|RAG-Registration Arb|REG-Registration Eng|RUG-Registration Urdu|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 5.107.153.86 8/30/2024 12:03:07 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":174,\"PercentageIssuedTickets\":0.88,\"ServedTicketsPerCategory\":162,\"PercentageServedTickets\":0.91,\"AvgWaitTime\":\"00:07:38\",\"WaitingSLACount\":136,\"WaitingSLAPercentage\":78.16,\"AvgServiceTime\":\"00:15:45\",\"ServiceSLACount\":148,\"ServiceSLAPercentage\":91.36,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.06,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":1936,\"PercentageIssuedTickets\":9.79,\"ServedTicketsPerCategory\":1730,\"PercentageServedTickets\":9.71,\"AvgWaitTime\":\"00:05:41\",\"WaitingSLACount\":1527,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:47\",\"ServiceSLACount\":1628,\"ServiceSLAPercentage\":94.10,\"NoShowTickets\":178,\"PercentageNoShowTickets\":0.90,\"UnqualifiedTickets\":28},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":1982,\"PercentageIssuedTickets\":10.02,\"ServedTicketsPerCategory\":1857,\"PercentageServedTickets\":10.43,\"AvgWaitTime\":\"00:10:01\",\"WaitingSLACount\":1396,\"WaitingSLAPercentage\":70.43,\"AvgServiceTime\":\"00:14:03\",\"ServiceSLACount\":1745,\"ServiceSLAPercentage\":93.97,\"NoShowTickets\":113,\"PercentageNoShowTickets\":0.57,\"UnqualifiedTickets\":12},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":7394,\"PercentageIssuedTickets\":37.38,\"ServedTicketsPerCategory\":6638,\"PercentageServedTickets\":37.27,\"AvgWaitTime\":\"00:05:43\",\"WaitingSLACount\":5832,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:15\",\"ServiceSLACount\":6381,\"ServiceSLAPercentage\":96.13,\"NoShowTickets\":661,\"PercentageNoShowTickets\":3.34,\"UnqualifiedTickets\":95},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":1896,\"PercentageIssuedTickets\":9.59,\"ServedTicketsPerCategory\":1813,\"PercentageServedTickets\":10.18,\"AvgWaitTime\":\"00:11:35\",\"WaitingSLACount\":1274,\"WaitingSLAPercentage\":67.19,\"AvgServiceTime\":\"00:11:43\",\"ServiceSLACount\":1720,\"ServiceSLAPercentage\":94.87,\"NoShowTickets\":73,\"PercentageNoShowTickets\":0.37,\"UnqualifiedTickets\":10},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":6397,\"PercentageIssuedTickets\":32.34,\"ServedTicketsPerCategory\":5609,\"PercentageServedTickets\":31.50,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":4890,\"WaitingSLAPercentage\":76.44,\"AvgServiceTime\":\"00:09:12\",\"ServiceSLACount\":5500,\"ServiceSLAPercentage\":98.06,\"NoShowTickets\":712,\"PercentageNoShowTickets\":3.60,\"UnqualifiedTickets\":76}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"17809 / 19779 (90.04%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:55 | SLA: 76.12%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:11:30 | SLA: 96.14%\"},{\"colName\":\"No Show\",\"colValue\":\"1748 (8.84%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":15.76,\"AverageWaitingTimePerCategory\":7.64},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":12.78,\"AverageWaitingTimePerCategory\":5.69},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":14.06,\"AverageWaitingTimePerCategory\":10.03},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":12.25,\"AverageWaitingTimePerCategory\":5.73},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":11.72,\"AverageWaitingTimePerCategory\":11.59},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.21,\"AverageWaitingTimePerCategory\":6.33}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.107.153.86 8/30/2024 12:05:50 AM | Request Received getReportData=> fid: 37|34|47|35|49|48|50| ftype: ffrom: 2024-01-01 fto: 2024-06-30 fOtherParameters: category:RAG-Arabic Registration|REG-English Registration|RUG-Hindi Urdo Reg|RAG-Registration Arb|REG-Registration Eng|RUG-Registration Urdu|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 5.107.153.86 8/30/2024 12:05:51 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":174,\"PercentageIssuedTickets\":0.88,\"ServedTicketsPerCategory\":162,\"PercentageServedTickets\":0.91,\"AvgWaitTime\":\"00:07:38\",\"WaitingSLACount\":136,\"WaitingSLAPercentage\":78.16,\"AvgServiceTime\":\"00:15:45\",\"ServiceSLACount\":148,\"ServiceSLAPercentage\":91.36,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.06,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":1936,\"PercentageIssuedTickets\":9.79,\"ServedTicketsPerCategory\":1730,\"PercentageServedTickets\":9.71,\"AvgWaitTime\":\"00:05:41\",\"WaitingSLACount\":1527,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:47\",\"ServiceSLACount\":1628,\"ServiceSLAPercentage\":94.10,\"NoShowTickets\":178,\"PercentageNoShowTickets\":0.90,\"UnqualifiedTickets\":28},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":1982,\"PercentageIssuedTickets\":10.02,\"ServedTicketsPerCategory\":1857,\"PercentageServedTickets\":10.43,\"AvgWaitTime\":\"00:10:01\",\"WaitingSLACount\":1396,\"WaitingSLAPercentage\":70.43,\"AvgServiceTime\":\"00:14:03\",\"ServiceSLACount\":1745,\"ServiceSLAPercentage\":93.97,\"NoShowTickets\":113,\"PercentageNoShowTickets\":0.57,\"UnqualifiedTickets\":12},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":7394,\"PercentageIssuedTickets\":37.38,\"ServedTicketsPerCategory\":6638,\"PercentageServedTickets\":37.27,\"AvgWaitTime\":\"00:05:43\",\"WaitingSLACount\":5832,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:15\",\"ServiceSLACount\":6381,\"ServiceSLAPercentage\":96.13,\"NoShowTickets\":661,\"PercentageNoShowTickets\":3.34,\"UnqualifiedTickets\":95},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":1896,\"PercentageIssuedTickets\":9.59,\"ServedTicketsPerCategory\":1813,\"PercentageServedTickets\":10.18,\"AvgWaitTime\":\"00:11:35\",\"WaitingSLACount\":1274,\"WaitingSLAPercentage\":67.19,\"AvgServiceTime\":\"00:11:43\",\"ServiceSLACount\":1720,\"ServiceSLAPercentage\":94.87,\"NoShowTickets\":73,\"PercentageNoShowTickets\":0.37,\"UnqualifiedTickets\":10},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":6397,\"PercentageIssuedTickets\":32.34,\"ServedTicketsPerCategory\":5609,\"PercentageServedTickets\":31.50,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":4890,\"WaitingSLAPercentage\":76.44,\"AvgServiceTime\":\"00:09:12\",\"ServiceSLACount\":5500,\"ServiceSLAPercentage\":98.06,\"NoShowTickets\":712,\"PercentageNoShowTickets\":3.60,\"UnqualifiedTickets\":76}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"17809 / 19779 (90.04%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:55 | SLA: 76.12%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:11:30 | SLA: 96.14%\"},{\"colName\":\"No Show\",\"colValue\":\"1748 (8.84%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":15.76,\"AverageWaitingTimePerCategory\":7.64},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":12.78,\"AverageWaitingTimePerCategory\":5.69},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":14.06,\"AverageWaitingTimePerCategory\":10.03},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":12.25,\"AverageWaitingTimePerCategory\":5.73},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":11.72,\"AverageWaitingTimePerCategory\":11.59},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.21,\"AverageWaitingTimePerCategory\":6.33}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.107.153.86 8/30/2024 12:06:07 AM | Request Received getReportData=> fid: 37|34|47|35|49|48|50| ftype: ffrom: 2024-01-01 fto: 2024-06-30 fOtherParameters: category:RE1-1st Floor Reception|SEM-1st Semester Student|RE1-2nd Floor Reception|RE3-3rd Floor Reception|RE4-4th Floor Reception|AS6-Accessories|PRE-Accounts|NTT-Agriculture and Park|NWW-Agriculture Services|OCC-Alarm Systems|TIC-AMC Safety Systems|AP1-Appointment|APT-Appointment|QU2-Appointment|RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|NAA-ARAMEX|ATB-Arb Training Auto|ATM-Arb Training Manual|NAA-Archive Dept Servc|ARC-Archiving|AUD-Audit|BCA-Bah Chm Attestation|BCI-Bah Chm Inquiries|BCO-Bah Chm Others|CHL-Bahrain Chamber|NFF-Bailiff|BCO-BLOOD COLLECTION|BP2-Body and Paint|BOC-BOOK CONCRETE|BPS-BUILDING PERMIT SERV|CAS-Calculating Fees for|CHH-CASH|ECA-Cash Airwaybill|CPS-Cash Payment Service|CAA-CASHIER|CAS-Cashier|CSE-CASHIER|NII-Cashier|CMS-CEMEXGO SUPPORT|CQQ-CHEQUE|MAT-Cheque or Cash Pick |CHQ-CHEQUES|NCC-City Cleanliness|CON-Classification Coeff|CLR-Clearance|NKK-Clearance Rectificat|NRR-Clemency Requests|CLR-Clerance|QU1-Clinic 1|QU2-Clinic 2|QU3-Clinic 3|QU4-Clinic 4|COM-Common Facility|CO3-Companies|COM-COMPLAINT|ESA-Complaint|REG-Complaints |CAA-Construction Project|CSE-Control Services|NQQ-Corp Parking Reserv|CAS-Corporate|COC-Corporate Clearance|PUP-CORPORATE COMMUNICAT|SOB-Corporate Payments|RGE-Course Registration|CRS-CR Services |CRR-CREDIT CARD|NGG- CREMATION|NMM-Cremations|RCO-CUSTOMER RECONCILIAT|BRC-Customer Service|CSE-CUSTOMER SERVICE|CUS-Customer Service|REG-Customer Service|CSS-CUSTOMER SERVICES|NDD-Customer Services|DEL-DELIVER INVOICE|EDO-Delivery Order|DGA-Deposit Assistance|MED-Deposit in Account|DDR-Desert Driving|DDR-Dessert Course|NDD-Dewatering Service|DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|DGS-DIRECTOR GENERAL SER|DIR-Disconnection Reco|EDS-Discrepancies|DOC-DOCTOR|EDC-Document Collection|RQE-Donation Issue|DIC-DonIssue Credit|DNO-DRAINAGE NOC|DTC-Dubai Trade CSE Secu|EPA-EDI Parking Assess|EPA-EDI Parking Test|ELD-Elderly People|NEE-Electronic Archive|ECC-Emiarates Dnata Staf|EMA-Emirates Auctions|EMP-Emirates Post|EMP-Emirates Priority|ENT-Eng Training Auto|ETM-Eng Training Manual|ENP-Engineering Permits|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|NLL-Environmental Permit|DOC-ERDOC|EBK-EVALUATION BOOKING|EVT-Evaluation Test|DOC-Exchange and Refu|EXR-Exchange n Refunds|NEE-Execution Settlement|NQQ-EXECUTN SEC HANDICAP|ESO-Exi Std Others|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|EM4-Express Maintenance|ETY-EYE TEST|EYE-Eye Test|FFP-F Financial Payments|FHG-F HHG|FVP-F Visitors Purchase|FEC-Fees Calculation|FML-Female|NAA-Female Lease|FRG-FEMALE REGISTRATION|NBB-Female Rental|FTB-FEMALE TYPING SERVIC|FLO-File Opening|FLR-File Renewal|FID-FINANCE DEPARTMENT|FOC-Follow Cases|FWT-Followup Transaction|NFF-Food Stuff Permit|FRC-Friday Class|RE0-G Floor Reception|NBB-Garbage Bag Sale|GCA-General Cargo|GEN-GENERAL INQUIRIES|TGQ-General Query|GR5-General Repair|GDD-Graduation Documents|HER-Hearing STN|HEB-Heavy Bus|HEF-Heavy Bus Friday|HEB-Heavy Bus Reg Alt|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|HTF-Heavy Truck Friday|HTR-Heavy Truck Reg Alt|RUG-Hindi Urdo Reg|TEL-HR Dept|HRD-HUMAN RESOURCE DPT|IMM-Immigration|ISS-Immigration Service|IFF-IMP FASTTRACK|INN-IMP NORMAL|IMP-Import|RDE-Incorrect Receipt|NII-Inquires|ESF-Inquiring|IBA-Inquiry Bill Amend|INR-Insurance Refund|ILC-International Licens|IDL-Intl Driving License|INV-Invoice Issuing|WRC-Issuance Compl Cer E|EXR-Issue Compliance Cer|LAB-Laboratory|Q17-Laboratory|NRR-Lease Contract Attes|LET-Letters n Transcript|LIC-License Issue|LBF-Light Bus Friday|LBR-Light Bus Reg Alt|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|EXR-M Financial Payment|WRC-M HHG|TIC-M Visitor Purchases|MAS-Maintenance Services|PAY-MAKE PAYMENT|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|MSS-Manpower Service|MAL-Manual All|MED-Medical Insurance|TPY-Medical Services|CIT-Ministry Comm Ind Tr|MOC-Mock Test|MOT-Mock Test|MTS-Mock Test Simulator|MFA-MOFA Attestation|MOL-MOL Service |MAT-Money and Taxes|MNC-MOT Night Course|MRA-MOT Regular|MSH-MOT Shift|MWE-MOT Weekend|MOB-Motorbike|MOV-Movement STN|MCO-MUN COUNCIL DISPUTE |MCL-MUN COUNCIL LAND APP|MPL-MUN PROPERTY LEASE|MUM-Muscat Municipality |ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NSA-New Applicant|NBC-NEW BOOK CONCRETE|NFO-New File Opening|NGI-NEW GENERAL INQUIRY|NOP-New Other Payment|NSA-New Other Student|NSI-New Std Information|NTP-New Tuition Payment|NIC-Night Class|NOB-normal bank|NOO-normal others|NTL-normal truck license|NTF-normal trucks fines|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|NAA-NOT APPLICABLE|NHH-Notary Services |OPS-Oman Police Services|OCC-Online Click n Col|XRA-Online Click n Coll|OPH-Open House|OTH-Other Service |OCC-Other Services|OTH-OTHER VAC REG|COV-Other Vaccine|OTH-Others Registration|OAD-OUTDOOR ADVERTISING|OCA-OUTDOOR COMM ADS|ONC-OUTDOOR NON COMM ADS|OVA-OUTDOOR VEHICLE ADS|NLL-Owner|PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFI-P Financial Payments|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|PVP-P Visitors Purchase|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PAY-Payments|PEN-PAYMENTS ENQUIRY|PCG-PCR REG|PCR-PCR Test|POD-People Determination|NNN-Permissions|PER-Personalization|NZZ-PEST CONTROL CERT|NAZ-Pest Control Certifi|NXX-Pest Control Permit|NXX-Pest Control Permt|PFR-PFIZER REG|PFV-PFizer Vaccine|PHA-Pharmacy|PDL-POD Lab|NHH-POD Lease|PDP-POD Pharmacy|NII-POD Rental|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|PTB-PREPARE FOR EXAM|PRS-Printing Service |PNS-Private Notary Ser|PRO-Process|PPS-Public Parking Ser|NSS-PUBLIC PARKING SERVI|PUS-Public Services|RDE-Radioactive|NKK-Ratification Lease|NHH-RDR DEPOSIT REC CHEQ|NTT-RDR HANDICAP|ERC-Ready For Carriage|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|RNR-Receipt Not Received|REC-RECEIVE INVOICE|QU1-Reception|REC-Reception|RE1-Reception Floor 1 |RE0-Reception G Floor|EBK-REFRESHMENT|RLL-REG AND LICENSING|REG-REGISTRATION|RAG-Registration Arb|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|REG-Registration Eng|RUG-Registration Urdu|RQE-Regular queue|RRD-RENT REGULATION DPT|NLL-Rental Contract|NNN-Rental deposit|NSS-Rental Dispute Execu|RSD-Rental Resolution Dp|ESR-Request|IMM-Request for Receipt|R47-Reservation|RSV-Reservation|RES-Residency Service |RLT-Return Letter Trans|ROS-Return Other Student|RTP-Return Tuition Payme|RPP-Return Tuition Plan|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|RTE-Road Test|NCC-ROL CITIZEN SERVICES|NBB-ROL CONTRACT EDITING|NJJ-ROL NORMAL|NOO-ROL UAE HANDICAPPED|NMM-ROL URGENT SERVICES|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RST-RTA Smartyard Test|RTT-RTA Theory Test|PHG-S HHG|W47-Sales|SIC-Senior Control Servi|SNP-Senior Engineering|NEE-Senior Lease|SAS-Senior Maintenance|NFF-Senior Rental|SC7-Services or Compaint|NYY-Sewage Network|NYY-Sewage Services|NZZ-Sewage Withdrawl |SIC-Shift Class|SHO-Shopping|LBN-Shovel|SHT-Shutdown|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SIR-SINOPHARM REG|SIV-Sinopharm Vaccine|SOB-Solo Booking|SBO-Solo Simulator Booki|SPB-special bank|SPO-special others|STL-special truck licens|STF-special trucks fines|SP1-SPEECH CLINICS 1|C10-SPEECH CLINICS 10|C11-SPEECH CLINICS 11|C12-SPEECH CLINICS 12|C13-SPEECH CLINICS 13|SP2-SPEECH CLINICS 2|SP3-SPEECH CLINICS 3|SP4-SPEECH CLINICS 4|SP5-SPEECH CLINICS 5|SP6-SPEECH CLINICS 6|SP8-SPEECH CLINICS 8|SP9-SPEECH CLINICS 9|SAL-Storage and Loading|ESO-Storage Other Charge|NJJ-Suburb Parkng Srvces|SRP-SUPPLIER RECEIVE PAY|SRC-SUPPLIER RECONCILIAT|MHH-TAHSEEL|NTT-TAHSEEL|TAH-Tahseel |TCS-TAHSEEL CARDS SER|TAH-TAHSEEL RECHARGE|NPP-TASHEEL|TAA-TECHNICAL ASSISTANCE|DRL-Teller Service|TCA-TENANCY CONTRACT ATT|Q36-Test|THT-TEST|NTT-TEST BLDG 3|TST-Test Service|RRA-Theory Test|THT-THEORY TEST BLDG 1|TIC-Ticketing|REG-Ticketing1|NUU-Top Up E Gate|FTB-TRAINING BOOKING|RES-Travel and Tourism|Q14-Triage|TR3-Triage 3 Appointment|TW3-Triage 3 Walk In|TR4-Triage 4 Appointment|TW4-Triage 4 Walk In|TRI-Triage Ground|Q24-U15607|Q16-U15619|Q33-U15619|Q34-U16333|Q30-U16335|Q42-U16853|Q17-U16860|Q30-U16938|Q12-U16940|Q20-U16943|QU8-U16945|Q45-U16953|QU8-U16953|Q32-U17007|Q38-U17089|Q16-U17233|Q28-U17233|Q18-U17353|Q20-U17353|Q26-U17353|Q39-U17353|Q29-U17418|Q40-U17436|QU6-U17436|Q12-U18570|Q21-U18570|QU9-U18573|Q23-U18616|Q26-U18691|Q22-U18737|Q18-U18799|Q49-U18799|QU7-U18799|Q43-U18854|Q25-U18866|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|Q31-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q47-U18942|Q19-U19196|Q14-U19283|Q25-U19283|Q29-U19367|Q16-U19373|Q23-U19373|Q37-U19373|Q41-U19373|Q28-U19381|Q12-U19619|Q19-U19620|Q26-U19638|Q15-U19657|Q34-U19659|QU6-U19721|QU4-U19722|Q05-U19723|Q13-U19723|Q16-U19724|Q11-U19726|Q31-U19727|Q10-U19728|Q19-U19754|Q30-U19800|QU5-U19808|Q15-U19816|Q17-U19816|Q09-U19817|Q21-U19817|QU5-U19818|Q20-U19887|Q19-U19888|QU7-U19888|Q46-U19954|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q27-U19977|Q25-U19978|Q44-U19987|Q05-U20015|Q29-U20015|Q26-U20121|Q41-U20189|Q48-U20196|Q32-U20197|QU5-U20197|Q33-U20198|Q13-U20260|Q46-U20260|Q35-U20322|Q25-U20323|QU6-U20326|Q29-U20327|Q28-U20328|Q07-U20329|Q12-U20329|Q47-U20330|Q30-U20367|Q34-U20368|Q16-U20377|QU9-U20377|Q06-U20378|Q11-U20378|QU7-U20378|Q13-U20381|Q15-U20381|Q10-U20386|QU8-U20386|Q31-U20387|QU4-U20387|Q10-U20390|Q22-U20391|Q42-U20393|Q08-U20425|Q14-U20425|Q21-U20431|Q11-U20437|Q32-U20440|Q12-U20452|Q13-U20452|Q27-U20452|Q23-U20463|Q24-U20469|Q31-U20473|Q26-U20479|Q40-U20480|Q36-U20530|Q06-U20534|Q09-U20534|Q14-U20538|Q37-U20560|Q10-U20574|Q18-U20625|Q08-U20629|Q10-U20633|Q45-U20637|Q11-U20646|Q12-U20647|Q07-U20668|Q06-U20674|Q44-U20735|Q07-U20768|Q08-U20769|Q09-U20771|Q10-U20772|Q11-U20774|Q12-U20779|Q13-U20781|Q43-U20820|Q14-U20825|Q15-U20834|Q16-U20835|Q17-U20842|Q18-U20852|Q05-U20942|Q23-U20943|Q19-U20948|Q20-U20958|Q21-U21010|Q22-U21035|Q39-U90007|Q24-U90008|Q32-U90008|Q13-U90010|Q17-U90011|Q38-U90011|Q33-U90028|Q15-U90039|Q35-U90046|Q09-U90061|Q28-U90070|Q11-U90083|Q27-U90100|Q27-U90120|NCC-Urgent Lease|NDD-Urgent Rental|VAC-Vaccination|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|VIS-VISA and ID Cards|VMM-VISA MEDICAL SERVICE|QU3-Walk In|WKN-Walk In|WRC-Warranty Claim|BCO-Warranty Claim3|WTT-WIRE TRANSFER|XRA-XRAY|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 5.107.153.86 8/30/2024 12:06:08 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Arabic Training Auto\",\"IssuedTicketsPerCategory\":49,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"03:03:07\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":2.04,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":45},{\"CategoryName\":\"Arb Training Auto\",\"IssuedTicketsPerCategory\":23,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":20,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:02:38\",\"WaitingSLACount\":20,\"WaitingSLAPercentage\":86.96,\"AvgServiceTime\":\"00:06:22\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":95.00,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LMV Automatic Course\",\"IssuedTicketsPerCategory\":19807,\"PercentageIssuedTickets\":7.07,\"ServedTicketsPerCategory\":18348,\"PercentageServedTickets\":7.23,\"AvgWaitTime\":\"00:11:09\",\"WaitingSLACount\":15507,\"WaitingSLAPercentage\":78.29,\"AvgServiceTime\":\"00:03:08\",\"ServiceSLACount\":18271,\"ServiceSLAPercentage\":99.58,\"NoShowTickets\":1395,\"PercentageNoShowTickets\":0.50,\"UnqualifiedTickets\":64},{\"CategoryName\":\"Arabic Training Manu\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arb Training Manual\",\"IssuedTicketsPerCategory\":260,\"PercentageIssuedTickets\":0.09,\"ServedTicketsPerCategory\":206,\"PercentageServedTickets\":0.08,\"AvgWaitTime\":\"00:06:37\",\"WaitingSLACount\":192,\"WaitingSLAPercentage\":73.85,\"AvgServiceTime\":\"00:02:09\",\"ServiceSLACount\":206,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":47,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":7},{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":4042,\"PercentageIssuedTickets\":1.44,\"ServedTicketsPerCategory\":3601,\"PercentageServedTickets\":1.42,\"AvgWaitTime\":\"00:05:28\",\"WaitingSLACount\":3308,\"WaitingSLAPercentage\":81.84,\"AvgServiceTime\":\"00:02:52\",\"ServiceSLACount\":3591,\"ServiceSLAPercentage\":99.72,\"NoShowTickets\":317,\"PercentageNoShowTickets\":0.11,\"UnqualifiedTickets\":124},{\"CategoryName\":\"Corporate\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Clearance\",\"IssuedTicketsPerCategory\":7586,\"PercentageIssuedTickets\":2.71,\"ServedTicketsPerCategory\":7519,\"PercentageServedTickets\":2.96,\"AvgWaitTime\":\"00:02:23\",\"WaitingSLACount\":7375,\"WaitingSLAPercentage\":97.22,\"AvgServiceTime\":\"00:01:23\",\"ServiceSLACount\":7518,\"ServiceSLAPercentage\":99.99,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":56},{\"CategoryName\":\"Clerance\",\"IssuedTicketsPerCategory\":5200,\"PercentageIssuedTickets\":1.86,\"ServedTicketsPerCategory\":4950,\"PercentageServedTickets\":1.95,\"AvgWaitTime\":\"00:06:06\",\"WaitingSLACount\":4492,\"WaitingSLAPercentage\":86.38,\"AvgServiceTime\":\"00:02:33\",\"ServiceSLACount\":4917,\"ServiceSLAPercentage\":99.33,\"NoShowTickets\":108,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":142},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":3778,\"PercentageIssuedTickets\":1.35,\"ServedTicketsPerCategory\":3035,\"PercentageServedTickets\":1.20,\"AvgWaitTime\":\"00:08:08\",\"WaitingSLACount\":1386,\"WaitingSLAPercentage\":36.69,\"AvgServiceTime\":\"00:02:53\",\"ServiceSLACount\":2582,\"ServiceSLAPercentage\":85.07,\"NoShowTickets\":554,\"PercentageNoShowTickets\":0.20,\"UnqualifiedTickets\":189},{\"CategoryName\":\"LMV Coorporate Taxi \",\"IssuedTicketsPerCategory\":532,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":422,\"PercentageServedTickets\":0.17,\"AvgWaitTime\":\"01:00:45\",\"WaitingSLACount\":167,\"WaitingSLAPercentage\":31.39,\"AvgServiceTime\":\"00:03:13\",\"ServiceSLACount\":418,\"ServiceSLAPercentage\":99.05,\"NoShowTickets\":36,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":74},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":421,\"PercentageIssuedTickets\":0.15,\"ServedTicketsPerCategory\":382,\"PercentageServedTickets\":0.15,\"AvgWaitTime\":\"00:03:48\",\"WaitingSLACount\":363,\"WaitingSLAPercentage\":86.22,\"AvgServiceTime\":\"00:05:57\",\"ServiceSLACount\":379,\"ServiceSLAPercentage\":99.21,\"NoShowTickets\":23,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":16},{\"CategoryName\":\"Dessert Course\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Eng Training Auto\",\"IssuedTicketsPerCategory\":7409,\"PercentageIssuedTickets\":2.64,\"ServedTicketsPerCategory\":5906,\"PercentageServedTickets\":2.33,\"AvgWaitTime\":\"00:04:13\",\"WaitingSLACount\":5690,\"WaitingSLAPercentage\":76.80,\"AvgServiceTime\":\"00:04:09\",\"ServiceSLACount\":5854,\"ServiceSLAPercentage\":99.12,\"NoShowTickets\":1412,\"PercentageNoShowTickets\":0.50,\"UnqualifiedTickets\":91},{\"CategoryName\":\"English Training Aut\",\"IssuedTicketsPerCategory\":519,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":61,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"01:16:17\",\"WaitingSLACount\":35,\"WaitingSLAPercentage\":6.74,\"AvgServiceTime\":\"00:06:15\",\"ServiceSLACount\":58,\"ServiceSLAPercentage\":95.08,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":458},{\"CategoryName\":\"EDI Parking Assess\",\"IssuedTicketsPerCategory\":3090,\"PercentageIssuedTickets\":1.10,\"ServedTicketsPerCategory\":3082,\"PercentageServedTickets\":1.22,\"AvgWaitTime\":\"00:02:01\",\"WaitingSLACount\":3052,\"WaitingSLAPercentage\":98.77,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":3057,\"ServiceSLAPercentage\":99.19,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":8},{\"CategoryName\":\"EDI Parking Test\",\"IssuedTicketsPerCategory\":735,\"PercentageIssuedTickets\":0.26,\"ServedTicketsPerCategory\":719,\"PercentageServedTickets\":0.28,\"AvgWaitTime\":\"00:04:06\",\"WaitingSLACount\":693,\"WaitingSLAPercentage\":94.29,\"AvgServiceTime\":\"00:03:59\",\"ServiceSLACount\":716,\"ServiceSLAPercentage\":99.58,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":16},{\"CategoryName\":\"Eng Training Manual\",\"IssuedTicketsPerCategory\":79,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":72,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:03:51\",\"WaitingSLACount\":71,\"WaitingSLAPercentage\":89.87,\"AvgServiceTime\":\"00:03:13\",\"ServiceSLACount\":72,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"English Training Man\",\"IssuedTicketsPerCategory\":41,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"02:08:19\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":2.44,\"AvgServiceTime\":\"00:00:15\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":37},{\"CategoryName\":\"EYE TEST\",\"IssuedTicketsPerCategory\":9856,\"PercentageIssuedTickets\":3.52,\"ServedTicketsPerCategory\":9728,\"PercentageServedTickets\":3.84,\"AvgWaitTime\":\"00:02:46\",\"WaitingSLACount\":9392,\"WaitingSLAPercentage\":95.29,\"AvgServiceTime\":\"00:03:47\",\"ServiceSLACount\":9693,\"ServiceSLAPercentage\":99.64,\"NoShowTickets\":18,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":110},{\"CategoryName\":\"Evaluation Test\",\"IssuedTicketsPerCategory\":343,\"PercentageIssuedTickets\":0.12,\"ServedTicketsPerCategory\":321,\"PercentageServedTickets\":0.13,\"AvgWaitTime\":\"00:20:03\",\"WaitingSLACount\":264,\"WaitingSLAPercentage\":76.97,\"AvgServiceTime\":\"00:00:34\",\"ServiceSLACount\":321,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":21,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":2395,\"PercentageIssuedTickets\":0.85,\"ServedTicketsPerCategory\":2380,\"PercentageServedTickets\":0.94,\"AvgWaitTime\":\"00:05:07\",\"WaitingSLACount\":2168,\"WaitingSLAPercentage\":90.52,\"AvgServiceTime\":\"00:10:03\",\"ServiceSLACount\":2353,\"ServiceSLAPercentage\":98.87,\"NoShowTickets\":9,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":6},{\"CategoryName\":\"File Opening\",\"IssuedTicketsPerCategory\":764,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":754,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:02:59\",\"WaitingSLACount\":745,\"WaitingSLAPercentage\":97.51,\"AvgServiceTime\":\"00:02:41\",\"ServiceSLACount\":754,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"File Renewal\",\"IssuedTicketsPerCategory\":1629,\"PercentageIssuedTickets\":0.58,\"ServedTicketsPerCategory\":1474,\"PercentageServedTickets\":0.58,\"AvgWaitTime\":\"00:05:12\",\"WaitingSLACount\":1362,\"WaitingSLAPercentage\":83.61,\"AvgServiceTime\":\"00:04:15\",\"ServiceSLACount\":1471,\"ServiceSLAPercentage\":99.80,\"NoShowTickets\":151,\"PercentageNoShowTickets\":0.05,\"UnqualifiedTickets\":4},{\"CategoryName\":\"Friday Class\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:04\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LMV Friday Weekend\",\"IssuedTicketsPerCategory\":301,\"PercentageIssuedTickets\":0.11,\"ServedTicketsPerCategory\":165,\"PercentageServedTickets\":0.07,\"AvgWaitTime\":\"00:58:06\",\"WaitingSLACount\":93,\"WaitingSLAPercentage\":30.90,\"AvgServiceTime\":\"00:00:55\",\"ServiceSLACount\":165,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":30,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":106},{\"CategoryName\":\"Heavy Light Bus\",\"IssuedTicketsPerCategory\":880,\"PercentageIssuedTickets\":0.31,\"ServedTicketsPerCategory\":816,\"PercentageServedTickets\":0.32,\"AvgWaitTime\":\"00:13:50\",\"WaitingSLACount\":570,\"WaitingSLAPercentage\":64.77,\"AvgServiceTime\":\"00:05:38\",\"ServiceSLACount\":811,\"ServiceSLAPercentage\":99.39,\"NoShowTickets\":50,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":14},{\"CategoryName\":\"Heavy Bus\",\"IssuedTicketsPerCategory\":1732,\"PercentageIssuedTickets\":0.62,\"ServedTicketsPerCategory\":1582,\"PercentageServedTickets\":0.62,\"AvgWaitTime\":\"00:07:48\",\"WaitingSLACount\":1417,\"WaitingSLAPercentage\":81.81,\"AvgServiceTime\":\"00:06:46\",\"ServiceSLACount\":1557,\"ServiceSLAPercentage\":98.42,\"NoShowTickets\":141,\"PercentageNoShowTickets\":0.05,\"UnqualifiedTickets\":9},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":826,\"PercentageIssuedTickets\":0.29,\"ServedTicketsPerCategory\":741,\"PercentageServedTickets\":0.29,\"AvgWaitTime\":\"00:08:39\",\"WaitingSLACount\":642,\"WaitingSLAPercentage\":77.72,\"AvgServiceTime\":\"00:06:20\",\"ServiceSLACount\":730,\"ServiceSLAPercentage\":98.52,\"NoShowTickets\":74,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":11},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":711,\"PercentageIssuedTickets\":0.25,\"ServedTicketsPerCategory\":627,\"PercentageServedTickets\":0.25,\"AvgWaitTime\":\"00:16:22\",\"WaitingSLACount\":436,\"WaitingSLAPercentage\":61.32,\"AvgServiceTime\":\"00:05:32\",\"ServiceSLACount\":625,\"ServiceSLAPercentage\":99.68,\"NoShowTickets\":50,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":34},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":791,\"PercentageIssuedTickets\":0.28,\"ServedTicketsPerCategory\":742,\"PercentageServedTickets\":0.29,\"AvgWaitTime\":\"00:04:26\",\"WaitingSLACount\":687,\"WaitingSLAPercentage\":86.85,\"AvgServiceTime\":\"00:17:00\",\"ServiceSLACount\":694,\"ServiceSLAPercentage\":93.53,\"NoShowTickets\":35,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":14},{\"CategoryName\":\"International Licens\",\"IssuedTicketsPerCategory\":315,\"PercentageIssuedTickets\":0.11,\"ServedTicketsPerCategory\":292,\"PercentageServedTickets\":0.12,\"AvgWaitTime\":\"00:15:22\",\"WaitingSLACount\":183,\"WaitingSLAPercentage\":58.10,\"AvgServiceTime\":\"00:20:01\",\"ServiceSLACount\":259,\"ServiceSLAPercentage\":88.70,\"NoShowTickets\":18,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":5},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"IssuedTicketsPerCategory\":578,\"PercentageIssuedTickets\":0.21,\"ServedTicketsPerCategory\":524,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:56:58\",\"WaitingSLACount\":152,\"WaitingSLAPercentage\":26.30,\"AvgServiceTime\":\"00:00:51\",\"ServiceSLACount\":523,\"ServiceSLAPercentage\":99.81,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":54},{\"CategoryName\":\"Shovel\",\"IssuedTicketsPerCategory\":118,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":101,\"PercentageServedTickets\":0.04,\"AvgWaitTime\":\"00:15:33\",\"WaitingSLACount\":74,\"WaitingSLAPercentage\":62.71,\"AvgServiceTime\":\"00:05:04\",\"ServiceSLACount\":101,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":13,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"License Issue\",\"IssuedTicketsPerCategory\":16986,\"PercentageIssuedTickets\":6.06,\"ServedTicketsPerCategory\":16911,\"PercentageServedTickets\":6.67,\"AvgWaitTime\":\"00:02:22\",\"WaitingSLACount\":16725,\"WaitingSLAPercentage\":98.46,\"AvgServiceTime\":\"00:01:29\",\"ServiceSLACount\":16898,\"ServiceSLAPercentage\":99.92,\"NoShowTickets\":51,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":24},{\"CategoryName\":\"Heavy Light Forklift\",\"IssuedTicketsPerCategory\":765,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":661,\"PercentageServedTickets\":0.26,\"AvgWaitTime\":\"00:17:11\",\"WaitingSLACount\":447,\"WaitingSLAPercentage\":58.43,\"AvgServiceTime\":\"00:05:21\",\"ServiceSLACount\":660,\"ServiceSLAPercentage\":99.85,\"NoShowTickets\":59,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":45},{\"CategoryName\":\"LMV Manual\",\"IssuedTicketsPerCategory\":25941,\"PercentageIssuedTickets\":9.26,\"ServedTicketsPerCategory\":22622,\"PercentageServedTickets\":8.92,\"AvgWaitTime\":\"00:09:44\",\"WaitingSLACount\":17797,\"WaitingSLAPercentage\":68.61,\"AvgServiceTime\":\"00:03:14\",\"ServiceSLACount\":22533,\"ServiceSLAPercentage\":99.61,\"NoShowTickets\":3194,\"PercentageNoShowTickets\":1.14,\"UnqualifiedTickets\":125},{\"CategoryName\":\"LMV Auto\",\"IssuedTicketsPerCategory\":71,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":43,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:11:42\",\"WaitingSLACount\":36,\"WaitingSLAPercentage\":50.70,\"AvgServiceTime\":\"00:03:28\",\"ServiceSLACount\":43,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":8,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":20},{\"CategoryName\":\"LP Renewal\",\"IssuedTicketsPerCategory\":2700,\"PercentageIssuedTickets\":0.96,\"ServedTicketsPerCategory\":2433,\"PercentageServedTickets\":0.96,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":2145,\"WaitingSLAPercentage\":79.44,\"AvgServiceTime\":\"00:04:29\",\"ServiceSLACount\":2404,\"ServiceSLAPercentage\":98.81,\"NoShowTickets\":261,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":6},{\"CategoryName\":\"Manual All\",\"IssuedTicketsPerCategory\":4941,\"PercentageIssuedTickets\":1.76,\"ServedTicketsPerCategory\":4675,\"PercentageServedTickets\":1.84,\"AvgWaitTime\":\"00:05:17\",\"WaitingSLACount\":4558,\"WaitingSLAPercentage\":92.25,\"AvgServiceTime\":\"00:06:39\",\"ServiceSLACount\":4597,\"ServiceSLAPercentage\":98.33,\"NoShowTickets\":244,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":22},{\"CategoryName\":\"Motorbike\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:05:01\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:36\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":1038,\"PercentageIssuedTickets\":0.37,\"ServedTicketsPerCategory\":1027,\"PercentageServedTickets\":0.40,\"AvgWaitTime\":\"00:06:31\",\"WaitingSLACount\":924,\"WaitingSLAPercentage\":89.02,\"AvgServiceTime\":\"00:01:56\",\"ServiceSLACount\":1026,\"ServiceSLAPercentage\":99.90,\"NoShowTickets\":10,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":707,\"PercentageIssuedTickets\":0.25,\"ServedTicketsPerCategory\":690,\"PercentageServedTickets\":0.27,\"AvgWaitTime\":\"00:02:40\",\"WaitingSLACount\":672,\"WaitingSLAPercentage\":95.05,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":686,\"ServiceSLAPercentage\":99.42,\"NoShowTickets\":12,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5},{\"CategoryName\":\"MOT Regular\",\"IssuedTicketsPerCategory\":2304,\"PercentageIssuedTickets\":0.82,\"ServedTicketsPerCategory\":1686,\"PercentageServedTickets\":0.66,\"AvgWaitTime\":\"00:24:50\",\"WaitingSLACount\":1259,\"WaitingSLAPercentage\":54.64,\"AvgServiceTime\":\"00:04:07\",\"ServiceSLACount\":1673,\"ServiceSLAPercentage\":99.23,\"NoShowTickets\":354,\"PercentageNoShowTickets\":0.13,\"UnqualifiedTickets\":264},{\"CategoryName\":\"LMV Night Course\",\"IssuedTicketsPerCategory\":15014,\"PercentageIssuedTickets\":5.36,\"ServedTicketsPerCategory\":10912,\"PercentageServedTickets\":4.30,\"AvgWaitTime\":\"00:05:49\",\"WaitingSLACount\":10257,\"WaitingSLAPercentage\":68.32,\"AvgServiceTime\":\"00:02:44\",\"ServiceSLACount\":10870,\"ServiceSLAPercentage\":99.62,\"NoShowTickets\":4014,\"PercentageNoShowTickets\":1.43,\"UnqualifiedTickets\":88},{\"CategoryName\":\"New File Opening\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:04:58\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Night Class\",\"IssuedTicketsPerCategory\":6199,\"PercentageIssuedTickets\":2.21,\"ServedTicketsPerCategory\":4343,\"PercentageServedTickets\":1.71,\"AvgWaitTime\":\"00:05:47\",\"WaitingSLACount\":4063,\"WaitingSLAPercentage\":65.54,\"AvgServiceTime\":\"00:05:54\",\"ServiceSLACount\":4256,\"ServiceSLAPercentage\":98.00,\"NoShowTickets\":1840,\"PercentageNoShowTickets\":0.66,\"UnqualifiedTickets\":16},{\"CategoryName\":\"Parking Assess Test\",\"IssuedTicketsPerCategory\":514,\"PercentageIssuedTickets\":0.18,\"ServedTicketsPerCategory\":501,\"PercentageServedTickets\":0.20,\"AvgWaitTime\":\"00:11:40\",\"WaitingSLACount\":440,\"WaitingSLAPercentage\":85.60,\"AvgServiceTime\":\"00:01:24\",\"ServiceSLACount\":501,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":13,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Parking Assessment\",\"IssuedTicketsPerCategory\":1567,\"PercentageIssuedTickets\":0.56,\"ServedTicketsPerCategory\":1547,\"PercentageServedTickets\":0.61,\"AvgWaitTime\":\"00:06:34\",\"WaitingSLACount\":1386,\"WaitingSLAPercentage\":88.45,\"AvgServiceTime\":\"00:02:48\",\"ServiceSLACount\":1544,\"ServiceSLAPercentage\":99.81,\"NoShowTickets\":19,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":26391,\"PercentageIssuedTickets\":9.42,\"ServedTicketsPerCategory\":24376,\"PercentageServedTickets\":9.61,\"AvgWaitTime\":\"00:05:34\",\"WaitingSLACount\":22003,\"WaitingSLAPercentage\":83.37,\"AvgServiceTime\":\"00:03:37\",\"ServiceSLACount\":24224,\"ServiceSLAPercentage\":99.38,\"NoShowTickets\":1765,\"PercentageNoShowTickets\":0.63,\"UnqualifiedTickets\":250},{\"CategoryName\":\"Pre Evaluation Test\",\"IssuedTicketsPerCategory\":32,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":31,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:02:48\",\"WaitingSLACount\":30,\"WaitingSLAPercentage\":93.75,\"AvgServiceTime\":\"00:02:11\",\"ServiceSLACount\":31,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Pre Evaluation Test\",\"IssuedTicketsPerCategory\":26,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":26,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:07:30\",\"WaitingSLACount\":23,\"WaitingSLAPercentage\":88.46,\"AvgServiceTime\":\"00:01:02\",\"ServiceSLACount\":26,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":174,\"PercentageIssuedTickets\":0.06,\"ServedTicketsPerCategory\":162,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:07:38\",\"WaitingSLACount\":136,\"WaitingSLAPercentage\":78.16,\"AvgServiceTime\":\"00:15:45\",\"ServiceSLACount\":148,\"ServiceSLAPercentage\":91.36,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":1936,\"PercentageIssuedTickets\":0.69,\"ServedTicketsPerCategory\":1730,\"PercentageServedTickets\":0.68,\"AvgWaitTime\":\"00:05:41\",\"WaitingSLACount\":1527,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:47\",\"ServiceSLACount\":1628,\"ServiceSLAPercentage\":94.10,\"NoShowTickets\":178,\"PercentageNoShowTickets\":0.06,\"UnqualifiedTickets\":28},{\"CategoryName\":\"Road Assesment Test\",\"IssuedTicketsPerCategory\":160,\"PercentageIssuedTickets\":0.06,\"ServedTicketsPerCategory\":159,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:02:46\",\"WaitingSLACount\":154,\"WaitingSLAPercentage\":96.25,\"AvgServiceTime\":\"00:01:36\",\"ServiceSLACount\":159,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Road Assess Test\",\"IssuedTicketsPerCategory\":18550,\"PercentageIssuedTickets\":6.62,\"ServedTicketsPerCategory\":18062,\"PercentageServedTickets\":7.12,\"AvgWaitTime\":\"00:02:44\",\"WaitingSLACount\":17704,\"WaitingSLAPercentage\":95.44,\"AvgServiceTime\":\"00:01:41\",\"ServiceSLACount\":18058,\"ServiceSLAPercentage\":99.98,\"NoShowTickets\":478,\"PercentageNoShowTickets\":0.17,\"UnqualifiedTickets\":10},{\"CategoryName\":\"Road Assessment Test\",\"IssuedTicketsPerCategory\":1419,\"PercentageIssuedTickets\":0.51,\"ServedTicketsPerCategory\":1406,\"PercentageServedTickets\":0.55,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":1255,\"WaitingSLAPercentage\":88.44,\"AvgServiceTime\":\"00:03:42\",\"ServiceSLACount\":1395,\"ServiceSLAPercentage\":99.22,\"NoShowTickets\":9,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":1982,\"PercentageIssuedTickets\":0.71,\"ServedTicketsPerCategory\":1857,\"PercentageServedTickets\":0.73,\"AvgWaitTime\":\"00:10:01\",\"WaitingSLACount\":1396,\"WaitingSLAPercentage\":70.43,\"AvgServiceTime\":\"00:14:03\",\"ServiceSLACount\":1745,\"ServiceSLAPercentage\":93.97,\"NoShowTickets\":113,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":12},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":7394,\"PercentageIssuedTickets\":2.64,\"ServedTicketsPerCategory\":6638,\"PercentageServedTickets\":2.62,\"AvgWaitTime\":\"00:05:43\",\"WaitingSLACount\":5832,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:15\",\"ServiceSLACount\":6381,\"ServiceSLAPercentage\":96.13,\"NoShowTickets\":661,\"PercentageNoShowTickets\":0.24,\"UnqualifiedTickets\":95},{\"CategoryName\":\"RTA Road Test\",\"IssuedTicketsPerCategory\":2582,\"PercentageIssuedTickets\":0.92,\"ServedTicketsPerCategory\":2540,\"PercentageServedTickets\":1.00,\"AvgWaitTime\":\"00:06:23\",\"WaitingSLACount\":2321,\"WaitingSLAPercentage\":89.89,\"AvgServiceTime\":\"00:01:45\",\"ServiceSLACount\":2535,\"ServiceSLAPercentage\":99.80,\"NoShowTickets\":38,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":4},{\"CategoryName\":\"RTA Smart Parking Te\",\"IssuedTicketsPerCategory\":17346,\"PercentageIssuedTickets\":6.19,\"ServedTicketsPerCategory\":17088,\"PercentageServedTickets\":6.74,\"AvgWaitTime\":\"00:03:26\",\"WaitingSLACount\":16580,\"WaitingSLAPercentage\":95.58,\"AvgServiceTime\":\"00:01:38\",\"ServiceSLACount\":17072,\"ServiceSLAPercentage\":99.91,\"NoShowTickets\":248,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":10},{\"CategoryName\":\"RTA Smartyard Test\",\"IssuedTicketsPerCategory\":1652,\"PercentageIssuedTickets\":0.59,\"ServedTicketsPerCategory\":1635,\"PercentageServedTickets\":0.64,\"AvgWaitTime\":\"00:02:49\",\"WaitingSLACount\":1607,\"WaitingSLAPercentage\":97.28,\"AvgServiceTime\":\"00:02:22\",\"ServiceSLACount\":1633,\"ServiceSLAPercentage\":99.88,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":16},{\"CategoryName\":\"RTA File Opening\",\"IssuedTicketsPerCategory\":187,\"PercentageIssuedTickets\":0.07,\"ServedTicketsPerCategory\":180,\"PercentageServedTickets\":0.07,\"AvgWaitTime\":\"00:10:52\",\"WaitingSLACount\":140,\"WaitingSLAPercentage\":74.87,\"AvgServiceTime\":\"00:06:34\",\"ServiceSLACount\":174,\"ServiceSLAPercentage\":96.67,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":12259,\"PercentageIssuedTickets\":4.37,\"ServedTicketsPerCategory\":11429,\"PercentageServedTickets\":4.51,\"AvgWaitTime\":\"00:04:47\",\"WaitingSLACount\":10501,\"WaitingSLAPercentage\":85.66,\"AvgServiceTime\":\"00:04:57\",\"ServiceSLACount\":11295,\"ServiceSLAPercentage\":98.83,\"NoShowTickets\":672,\"PercentageNoShowTickets\":0.24,\"UnqualifiedTickets\":158},{\"CategoryName\":\"Road Test\",\"IssuedTicketsPerCategory\":483,\"PercentageIssuedTickets\":0.17,\"ServedTicketsPerCategory\":460,\"PercentageServedTickets\":0.18,\"AvgWaitTime\":\"00:06:20\",\"WaitingSLACount\":440,\"WaitingSLAPercentage\":91.10,\"AvgServiceTime\":\"00:03:13\",\"ServiceSLACount\":460,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":22},{\"CategoryName\":\"RTA Theory Test\",\"IssuedTicketsPerCategory\":2509,\"PercentageIssuedTickets\":0.90,\"ServedTicketsPerCategory\":2478,\"PercentageServedTickets\":0.98,\"AvgWaitTime\":\"00:05:27\",\"WaitingSLACount\":2289,\"WaitingSLAPercentage\":91.23,\"AvgServiceTime\":\"00:02:46\",\"ServiceSLACount\":2472,\"ServiceSLAPercentage\":99.76,\"NoShowTickets\":25,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":6},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":1896,\"PercentageIssuedTickets\":0.68,\"ServedTicketsPerCategory\":1813,\"PercentageServedTickets\":0.71,\"AvgWaitTime\":\"00:11:35\",\"WaitingSLACount\":1274,\"WaitingSLAPercentage\":67.19,\"AvgServiceTime\":\"00:11:43\",\"ServiceSLACount\":1720,\"ServiceSLAPercentage\":94.87,\"NoShowTickets\":73,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":10},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":6397,\"PercentageIssuedTickets\":2.28,\"ServedTicketsPerCategory\":5609,\"PercentageServedTickets\":2.21,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":4890,\"WaitingSLAPercentage\":76.44,\"AvgServiceTime\":\"00:09:12\",\"ServiceSLACount\":5500,\"ServiceSLAPercentage\":98.06,\"NoShowTickets\":712,\"PercentageNoShowTickets\":0.25,\"UnqualifiedTickets\":76},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":764,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":763,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:01:22\",\"WaitingSLACount\":758,\"WaitingSLAPercentage\":99.21,\"AvgServiceTime\":\"00:01:08\",\"ServiceSLACount\":763,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:06:02\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":57.14,\"AvgServiceTime\":\"00:06:24\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Shift Class\",\"IssuedTicketsPerCategory\":3828,\"PercentageIssuedTickets\":1.37,\"ServedTicketsPerCategory\":3734,\"PercentageServedTickets\":1.47,\"AvgWaitTime\":\"00:11:12\",\"WaitingSLACount\":2871,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:05:45\",\"ServiceSLACount\":3674,\"ServiceSLAPercentage\":98.39,\"NoShowTickets\":37,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":57},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:02:43\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:40\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":17614,\"PercentageIssuedTickets\":6.29,\"ServedTicketsPerCategory\":13824,\"PercentageServedTickets\":5.45,\"AvgWaitTime\":\"00:07:24\",\"WaitingSLACount\":10764,\"WaitingSLAPercentage\":61.11,\"AvgServiceTime\":\"00:03:08\",\"ServiceSLACount\":13713,\"ServiceSLAPercentage\":99.20,\"NoShowTickets\":3576,\"PercentageNoShowTickets\":1.28,\"UnqualifiedTickets\":214},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:18\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:06\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Solo Booking\",\"IssuedTicketsPerCategory\":28,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":27,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:02:24\",\"WaitingSLACount\":26,\"WaitingSLAPercentage\":92.86,\"AvgServiceTime\":\"00:01:33\",\"ServiceSLACount\":27,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"LMV Shift or Regular\",\"IssuedTicketsPerCategory\":1014,\"PercentageIssuedTickets\":0.36,\"ServedTicketsPerCategory\":947,\"PercentageServedTickets\":0.37,\"AvgWaitTime\":\"00:36:00\",\"WaitingSLACount\":493,\"WaitingSLAPercentage\":48.62,\"AvgServiceTime\":\"00:03:26\",\"ServiceSLACount\":939,\"ServiceSLAPercentage\":99.16,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":64}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"253626 / 280208 (90.51%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:30 | SLA: 80.76%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:48 | SLA: 99.05%\"},{\"colName\":\"No Show\",\"colValue\":\"23214 (8.28%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Arabic Training Auto\",\"AverageServiceTimePerCategory\":0.06,\"AverageWaitingTimePerCategory\":183.13},{\"CategoryName\":\"Arb Training Auto\",\"AverageServiceTimePerCategory\":6.38,\"AverageWaitingTimePerCategory\":2.63},{\"CategoryName\":\"LMV Automatic Course\",\"AverageServiceTimePerCategory\":3.14,\"AverageWaitingTimePerCategory\":11.15},{\"CategoryName\":\"Arabic Training Manu\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Arb Training Manual\",\"AverageServiceTimePerCategory\":2.15,\"AverageWaitingTimePerCategory\":6.62},{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":2.87,\"AverageWaitingTimePerCategory\":5.47},{\"CategoryName\":\"Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Clearance\",\"AverageServiceTimePerCategory\":1.39,\"AverageWaitingTimePerCategory\":2.39},{\"CategoryName\":\"Clerance\",\"AverageServiceTimePerCategory\":2.57,\"AverageWaitingTimePerCategory\":6.11},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":2.89,\"AverageWaitingTimePerCategory\":8.14},{\"CategoryName\":\"LMV Coorporate Taxi \",\"AverageServiceTimePerCategory\":3.23,\"AverageWaitingTimePerCategory\":60.75},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":5.97,\"AverageWaitingTimePerCategory\":3.81},{\"CategoryName\":\"Dessert Course\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Eng Training Auto\",\"AverageServiceTimePerCategory\":4.16,\"AverageWaitingTimePerCategory\":4.23},{\"CategoryName\":\"English Training Aut\",\"AverageServiceTimePerCategory\":6.25,\"AverageWaitingTimePerCategory\":76.29},{\"CategoryName\":\"EDI Parking Assess\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":2.03},{\"CategoryName\":\"EDI Parking Test\",\"AverageServiceTimePerCategory\":4.00,\"AverageWaitingTimePerCategory\":4.11},{\"CategoryName\":\"Eng Training Manual\",\"AverageServiceTimePerCategory\":3.22,\"AverageWaitingTimePerCategory\":3.86},{\"CategoryName\":\"English Training Man\",\"AverageServiceTimePerCategory\":0.26,\"AverageWaitingTimePerCategory\":128.33},{\"CategoryName\":\"EYE TEST\",\"AverageServiceTimePerCategory\":3.79,\"AverageWaitingTimePerCategory\":2.78},{\"CategoryName\":\"Evaluation Test\",\"AverageServiceTimePerCategory\":0.58,\"AverageWaitingTimePerCategory\":20.06},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":10.06,\"AverageWaitingTimePerCategory\":5.13},{\"CategoryName\":\"File Opening\",\"AverageServiceTimePerCategory\":2.70,\"AverageWaitingTimePerCategory\":3.00},{\"CategoryName\":\"File Renewal\",\"AverageServiceTimePerCategory\":4.27,\"AverageWaitingTimePerCategory\":5.22},{\"CategoryName\":\"Friday Class\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":0.07},{\"CategoryName\":\"LMV Friday Weekend\",\"AverageServiceTimePerCategory\":0.92,\"AverageWaitingTimePerCategory\":58.11},{\"CategoryName\":\"Heavy Light Bus\",\"AverageServiceTimePerCategory\":5.63,\"AverageWaitingTimePerCategory\":13.84},{\"CategoryName\":\"Heavy Bus\",\"AverageServiceTimePerCategory\":6.77,\"AverageWaitingTimePerCategory\":7.81},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":6.35,\"AverageWaitingTimePerCategory\":8.66},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":5.53,\"AverageWaitingTimePerCategory\":16.37},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":17.01,\"AverageWaitingTimePerCategory\":4.44},{\"CategoryName\":\"International Licens\",\"AverageServiceTimePerCategory\":20.02,\"AverageWaitingTimePerCategory\":15.38},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"AverageServiceTimePerCategory\":0.86,\"AverageWaitingTimePerCategory\":56.98},{\"CategoryName\":\"Shovel\",\"AverageServiceTimePerCategory\":5.07,\"AverageWaitingTimePerCategory\":15.55},{\"CategoryName\":\"License Issue\",\"AverageServiceTimePerCategory\":1.50,\"AverageWaitingTimePerCategory\":2.38},{\"CategoryName\":\"Heavy Light Forklift\",\"AverageServiceTimePerCategory\":5.37,\"AverageWaitingTimePerCategory\":17.19},{\"CategoryName\":\"LMV Manual\",\"AverageServiceTimePerCategory\":3.25,\"AverageWaitingTimePerCategory\":9.74},{\"CategoryName\":\"LMV Auto\",\"AverageServiceTimePerCategory\":3.48,\"AverageWaitingTimePerCategory\":11.71},{\"CategoryName\":\"LP Renewal\",\"AverageServiceTimePerCategory\":4.49,\"AverageWaitingTimePerCategory\":6.32},{\"CategoryName\":\"Manual All\",\"AverageServiceTimePerCategory\":6.66,\"AverageWaitingTimePerCategory\":5.30},{\"CategoryName\":\"Motorbike\",\"AverageServiceTimePerCategory\":0.61,\"AverageWaitingTimePerCategory\":5.03},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":1.94,\"AverageWaitingTimePerCategory\":6.52},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":2.17,\"AverageWaitingTimePerCategory\":2.68},{\"CategoryName\":\"MOT Regular\",\"AverageServiceTimePerCategory\":4.12,\"AverageWaitingTimePerCategory\":24.84},{\"CategoryName\":\"LMV Night Course\",\"AverageServiceTimePerCategory\":2.73,\"AverageWaitingTimePerCategory\":5.82},{\"CategoryName\":\"New File Opening\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":4.98},{\"CategoryName\":\"Night Class\",\"AverageServiceTimePerCategory\":5.92,\"AverageWaitingTimePerCategory\":5.79},{\"CategoryName\":\"Parking Assess Test\",\"AverageServiceTimePerCategory\":1.41,\"AverageWaitingTimePerCategory\":11.67},{\"CategoryName\":\"Parking Assessment\",\"AverageServiceTimePerCategory\":2.81,\"AverageWaitingTimePerCategory\":6.58},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":3.62,\"AverageWaitingTimePerCategory\":5.57},{\"CategoryName\":\"Pre Evaluation Test\",\"AverageServiceTimePerCategory\":2.19,\"AverageWaitingTimePerCategory\":2.81},{\"CategoryName\":\"Pre Evaluation Test\",\"AverageServiceTimePerCategory\":1.04,\"AverageWaitingTimePerCategory\":7.51},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":15.76,\"AverageWaitingTimePerCategory\":7.64},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":12.78,\"AverageWaitingTimePerCategory\":5.69},{\"CategoryName\":\"Road Assesment Test\",\"AverageServiceTimePerCategory\":1.62,\"AverageWaitingTimePerCategory\":2.78},{\"CategoryName\":\"Road Assess Test\",\"AverageServiceTimePerCategory\":1.68,\"AverageWaitingTimePerCategory\":2.74},{\"CategoryName\":\"Road Assessment Test\",\"AverageServiceTimePerCategory\":3.70,\"AverageWaitingTimePerCategory\":6.33},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":14.06,\"AverageWaitingTimePerCategory\":10.03},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":12.25,\"AverageWaitingTimePerCategory\":5.73},{\"CategoryName\":\"RTA Road Test\",\"AverageServiceTimePerCategory\":1.75,\"AverageWaitingTimePerCategory\":6.39},{\"CategoryName\":\"RTA Smart Parking Te\",\"AverageServiceTimePerCategory\":1.65,\"AverageWaitingTimePerCategory\":3.45},{\"CategoryName\":\"RTA Smartyard Test\",\"AverageServiceTimePerCategory\":2.38,\"AverageWaitingTimePerCategory\":2.82},{\"CategoryName\":\"RTA File Opening\",\"AverageServiceTimePerCategory\":6.57,\"AverageWaitingTimePerCategory\":10.87},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":4.96,\"AverageWaitingTimePerCategory\":4.79},{\"CategoryName\":\"Road Test\",\"AverageServiceTimePerCategory\":3.22,\"AverageWaitingTimePerCategory\":6.35},{\"CategoryName\":\"RTA Theory Test\",\"AverageServiceTimePerCategory\":2.78,\"AverageWaitingTimePerCategory\":5.45},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":11.72,\"AverageWaitingTimePerCategory\":11.59},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.21,\"AverageWaitingTimePerCategory\":6.33},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":1.15,\"AverageWaitingTimePerCategory\":1.37},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":6.40,\"AverageWaitingTimePerCategory\":6.04},{\"CategoryName\":\"Shift Class\",\"AverageServiceTimePerCategory\":5.77,\"AverageWaitingTimePerCategory\":11.21},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.67,\"AverageWaitingTimePerCategory\":2.73},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.14,\"AverageWaitingTimePerCategory\":7.40},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.10,\"AverageWaitingTimePerCategory\":0.30},{\"CategoryName\":\"Solo Booking\",\"AverageServiceTimePerCategory\":1.56,\"AverageWaitingTimePerCategory\":2.40},{\"CategoryName\":\"LMV Shift or Regular\",\"AverageServiceTimePerCategory\":3.45,\"AverageWaitingTimePerCategory\":36.01}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.107.153.86 8/30/2024 12:06:29 AM | Request Received getReportData=> fid: 37|34|47|35|49|48|50| ftype: ffrom: 2024-01-01 fto: 2024-06-30 fOtherParameters: category:RRT-RTA Road Test|RST-RTA Smart Parking Te|RST-RTA Smartyard Test|RTT-RTA Theory Test|RRA-Theory Test|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 5.107.153.86 8/30/2024 12:06:30 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Theory Test\",\"IssuedTicketsPerCategory\":786,\"PercentageIssuedTickets\":3.16,\"ServedTicketsPerCategory\":775,\"PercentageServedTickets\":3.16,\"AvgWaitTime\":\"00:02:58\",\"WaitingSLACount\":748,\"WaitingSLAPercentage\":95.17,\"AvgServiceTime\":\"00:02:48\",\"ServiceSLACount\":773,\"ServiceSLAPercentage\":99.74,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":11},{\"CategoryName\":\"RTA Road Test\",\"IssuedTicketsPerCategory\":2582,\"PercentageIssuedTickets\":10.38,\"ServedTicketsPerCategory\":2540,\"PercentageServedTickets\":10.36,\"AvgWaitTime\":\"00:06:23\",\"WaitingSLACount\":2321,\"WaitingSLAPercentage\":89.89,\"AvgServiceTime\":\"00:01:45\",\"ServiceSLACount\":2535,\"ServiceSLAPercentage\":99.80,\"NoShowTickets\":38,\"PercentageNoShowTickets\":0.15,\"UnqualifiedTickets\":4},{\"CategoryName\":\"RTA Smart Parking Te\",\"IssuedTicketsPerCategory\":17346,\"PercentageIssuedTickets\":69.73,\"ServedTicketsPerCategory\":17088,\"PercentageServedTickets\":69.70,\"AvgWaitTime\":\"00:03:26\",\"WaitingSLACount\":16580,\"WaitingSLAPercentage\":95.58,\"AvgServiceTime\":\"00:01:38\",\"ServiceSLACount\":17072,\"ServiceSLAPercentage\":99.91,\"NoShowTickets\":248,\"PercentageNoShowTickets\":1.00,\"UnqualifiedTickets\":10},{\"CategoryName\":\"RTA Smartyard Test\",\"IssuedTicketsPerCategory\":1652,\"PercentageIssuedTickets\":6.64,\"ServedTicketsPerCategory\":1635,\"PercentageServedTickets\":6.67,\"AvgWaitTime\":\"00:02:49\",\"WaitingSLACount\":1607,\"WaitingSLAPercentage\":97.28,\"AvgServiceTime\":\"00:02:22\",\"ServiceSLACount\":1633,\"ServiceSLAPercentage\":99.88,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":16},{\"CategoryName\":\"RTA Theory Test\",\"IssuedTicketsPerCategory\":2509,\"PercentageIssuedTickets\":10.09,\"ServedTicketsPerCategory\":2478,\"PercentageServedTickets\":10.11,\"AvgWaitTime\":\"00:05:27\",\"WaitingSLACount\":2289,\"WaitingSLAPercentage\":91.23,\"AvgServiceTime\":\"00:02:46\",\"ServiceSLACount\":2472,\"ServiceSLAPercentage\":99.76,\"NoShowTickets\":25,\"PercentageNoShowTickets\":0.10,\"UnqualifiedTickets\":6}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"24516 / 24875 (98.56%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:54 | SLA: 94.65%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:51 | SLA: 99.87%\"},{\"colName\":\"No Show\",\"colValue\":\"312 (1.25%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Theory Test\",\"AverageServiceTimePerCategory\":2.81,\"AverageWaitingTimePerCategory\":2.98},{\"CategoryName\":\"RTA Road Test\",\"AverageServiceTimePerCategory\":1.75,\"AverageWaitingTimePerCategory\":6.39},{\"CategoryName\":\"RTA Smart Parking Te\",\"AverageServiceTimePerCategory\":1.65,\"AverageWaitingTimePerCategory\":3.45},{\"CategoryName\":\"RTA Smartyard Test\",\"AverageServiceTimePerCategory\":2.38,\"AverageWaitingTimePerCategory\":2.82},{\"CategoryName\":\"RTA Theory Test\",\"AverageServiceTimePerCategory\":2.78,\"AverageWaitingTimePerCategory\":5.45}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.107.153.86 8/30/2024 12:13:46 AM | Request Received getReportData=> fid: 37|34|47|35|49|48|50| ftype: ffrom: 2024-01-01 fto: 2024-06-30 fOtherParameters: category:RE1-1st Floor Reception|SEM-1st Semester Student|RE1-2nd Floor Reception|RE3-3rd Floor Reception|RE4-4th Floor Reception|AS6-Accessories|PRE-Accounts|NTT-Agriculture and Park|NWW-Agriculture Services|OCC-Alarm Systems|TIC-AMC Safety Systems|AP1-Appointment|APT-Appointment|QU2-Appointment|RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|NAA-ARAMEX|ATB-Arb Training Auto|ATM-Arb Training Manual|NAA-Archive Dept Servc|ARC-Archiving|AUD-Audit|BCA-Bah Chm Attestation|BCI-Bah Chm Inquiries|BCO-Bah Chm Others|CHL-Bahrain Chamber|NFF-Bailiff|BCO-BLOOD COLLECTION|BP2-Body and Paint|BOC-BOOK CONCRETE|BPS-BUILDING PERMIT SERV|CAS-Calculating Fees for|CHH-CASH|ECA-Cash Airwaybill|CPS-Cash Payment Service|CAA-CASHIER|CAS-Cashier|CSE-CASHIER|NII-Cashier|CMS-CEMEXGO SUPPORT|CQQ-CHEQUE|MAT-Cheque or Cash Pick |CHQ-CHEQUES|NCC-City Cleanliness|CON-Classification Coeff|CLR-Clearance|NKK-Clearance Rectificat|NRR-Clemency Requests|CLR-Clerance|QU1-Clinic 1|QU2-Clinic 2|QU3-Clinic 3|QU4-Clinic 4|COM-Common Facility|CO3-Companies|COM-COMPLAINT|ESA-Complaint|REG-Complaints |CAA-Construction Project|CSE-Control Services|NQQ-Corp Parking Reserv|CAS-Corporate|COC-Corporate Clearance|PUP-CORPORATE COMMUNICAT|SOB-Corporate Payments|RGE-Course Registration|CRS-CR Services |CRR-CREDIT CARD|NGG- CREMATION|NMM-Cremations|RCO-CUSTOMER RECONCILIAT|BRC-Customer Service|CSE-CUSTOMER SERVICE|CUS-Customer Service|REG-Customer Service|CSS-CUSTOMER SERVICES|NDD-Customer Services|DEL-DELIVER INVOICE|EDO-Delivery Order|DGA-Deposit Assistance|MED-Deposit in Account|DDR-Desert Driving|DDR-Dessert Course|NDD-Dewatering Service|DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|DGS-DIRECTOR GENERAL SER|DIR-Disconnection Reco|EDS-Discrepancies|DOC-DOCTOR|EDC-Document Collection|RQE-Donation Issue|DIC-DonIssue Credit|DNO-DRAINAGE NOC|DTC-Dubai Trade CSE Secu|EPA-EDI Parking Assess|EPA-EDI Parking Test|ELD-Elderly People|NEE-Electronic Archive|ECC-Emiarates Dnata Staf|EMA-Emirates Auctions|EMP-Emirates Post|EMP-Emirates Priority|ENT-Eng Training Auto|ETM-Eng Training Manual|ENP-Engineering Permits|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|NLL-Environmental Permit|DOC-ERDOC|EBK-EVALUATION BOOKING|EVT-Evaluation Test|DOC-Exchange and Refu|EXR-Exchange n Refunds|NEE-Execution Settlement|NQQ-EXECUTN SEC HANDICAP|ESO-Exi Std Others|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|EM4-Express Maintenance|ETY-EYE TEST|EYE-Eye Test|FFP-F Financial Payments|FHG-F HHG|FVP-F Visitors Purchase|FEC-Fees Calculation|FML-Female|NAA-Female Lease|FRG-FEMALE REGISTRATION|NBB-Female Rental|FTB-FEMALE TYPING SERVIC|FLO-File Opening|FLR-File Renewal|FID-FINANCE DEPARTMENT|FOC-Follow Cases|FWT-Followup Transaction|NFF-Food Stuff Permit|FRC-Friday Class|RE0-G Floor Reception|NBB-Garbage Bag Sale|GCA-General Cargo|GEN-GENERAL INQUIRIES|TGQ-General Query|GR5-General Repair|GDD-Graduation Documents|HER-Hearing STN|HEB-Heavy Bus|HEF-Heavy Bus Friday|HEB-Heavy Bus Reg Alt|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|HTF-Heavy Truck Friday|HTR-Heavy Truck Reg Alt|RUG-Hindi Urdo Reg|TEL-HR Dept|HRD-HUMAN RESOURCE DPT|IMM-Immigration|ISS-Immigration Service|IFF-IMP FASTTRACK|INN-IMP NORMAL|IMP-Import|RDE-Incorrect Receipt|NII-Inquires|ESF-Inquiring|IBA-Inquiry Bill Amend|INR-Insurance Refund|ILC-International Licens|IDL-Intl Driving License|INV-Invoice Issuing|WRC-Issuance Compl Cer E|EXR-Issue Compliance Cer|LAB-Laboratory|Q17-Laboratory|NRR-Lease Contract Attes|LET-Letters n Transcript|LIC-License Issue|LBF-Light Bus Friday|LBR-Light Bus Reg Alt|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|EXR-M Financial Payment|WRC-M HHG|TIC-M Visitor Purchases|MAS-Maintenance Services|PAY-MAKE PAYMENT|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|MSS-Manpower Service|MAL-Manual All|MED-Medical Insurance|TPY-Medical Services|CIT-Ministry Comm Ind Tr|MOC-Mock Test|MOT-Mock Test|MTS-Mock Test Simulator|MFA-MOFA Attestation|MOL-MOL Service |MAT-Money and Taxes|MNC-MOT Night Course|MRA-MOT Regular|MSH-MOT Shift|MWE-MOT Weekend|MOB-Motorbike|MOV-Movement STN|MCO-MUN COUNCIL DISPUTE |MCL-MUN COUNCIL LAND APP|MPL-MUN PROPERTY LEASE|MUM-Muscat Municipality |ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NSA-New Applicant|NBC-NEW BOOK CONCRETE|NFO-New File Opening|NGI-NEW GENERAL INQUIRY|NOP-New Other Payment|NSA-New Other Student|NSI-New Std Information|NTP-New Tuition Payment|NIC-Night Class|NOB-normal bank|NOO-normal others|NTL-normal truck license|NTF-normal trucks fines|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|NAA-NOT APPLICABLE|NHH-Notary Services |OPS-Oman Police Services|OCC-Online Click n Col|XRA-Online Click n Coll|OPH-Open House|OTH-Other Service |OCC-Other Services|OTH-OTHER VAC REG|COV-Other Vaccine|OTH-Others Registration|OAD-OUTDOOR ADVERTISING|OCA-OUTDOOR COMM ADS|ONC-OUTDOOR NON COMM ADS|OVA-OUTDOOR VEHICLE ADS|NLL-Owner|PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFI-P Financial Payments|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|PVP-P Visitors Purchase|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PAY-Payments|PEN-PAYMENTS ENQUIRY|PCG-PCR REG|PCR-PCR Test|POD-People Determination|NNN-Permissions|PER-Personalization|NZZ-PEST CONTROL CERT|NAZ-Pest Control Certifi|NXX-Pest Control Permit|NXX-Pest Control Permt|PFR-PFIZER REG|PFV-PFizer Vaccine|PHA-Pharmacy|PDL-POD Lab|NHH-POD Lease|PDP-POD Pharmacy|NII-POD Rental|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|PTB-PREPARE FOR EXAM|PRS-Printing Service |PNS-Private Notary Ser|PRO-Process|PPS-Public Parking Ser|NSS-PUBLIC PARKING SERVI|PUS-Public Services|RDE-Radioactive|NKK-Ratification Lease|NHH-RDR DEPOSIT REC CHEQ|NTT-RDR HANDICAP|ERC-Ready For Carriage|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|RNR-Receipt Not Received|REC-RECEIVE INVOICE|QU1-Reception|REC-Reception|RE1-Reception Floor 1 |RE0-Reception G Floor|EBK-REFRESHMENT|RLL-REG AND LICENSING|REG-REGISTRATION|RAG-Registration Arb|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|REG-Registration Eng|RUG-Registration Urdu|RQE-Regular queue|RRD-RENT REGULATION DPT|NLL-Rental Contract|NNN-Rental deposit|NSS-Rental Dispute Execu|RSD-Rental Resolution Dp|ESR-Request|IMM-Request for Receipt|R47-Reservation|RSV-Reservation|RES-Residency Service |RLT-Return Letter Trans|ROS-Return Other Student|RTP-Return Tuition Payme|RPP-Return Tuition Plan|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|RTE-Road Test|NCC-ROL CITIZEN SERVICES|NBB-ROL CONTRACT EDITING|NJJ-ROL NORMAL|NOO-ROL UAE HANDICAPPED|NMM-ROL URGENT SERVICES|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RST-RTA Smartyard Test|RTT-RTA Theory Test|PHG-S HHG|W47-Sales|SIC-Senior Control Servi|SNP-Senior Engineering|NEE-Senior Lease|SAS-Senior Maintenance|NFF-Senior Rental|SC7-Services or Compaint|NYY-Sewage Network|NYY-Sewage Services|NZZ-Sewage Withdrawl |SIC-Shift Class|SHO-Shopping|LBN-Shovel|SHT-Shutdown|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SIR-SINOPHARM REG|SIV-Sinopharm Vaccine|SOB-Solo Booking|SBO-Solo Simulator Booki|SPB-special bank|SPO-special others|STL-special truck licens|STF-special trucks fines|SP1-SPEECH CLINICS 1|C10-SPEECH CLINICS 10|C11-SPEECH CLINICS 11|C12-SPEECH CLINICS 12|C13-SPEECH CLINICS 13|SP2-SPEECH CLINICS 2|SP3-SPEECH CLINICS 3|SP4-SPEECH CLINICS 4|SP5-SPEECH CLINICS 5|SP6-SPEECH CLINICS 6|SP8-SPEECH CLINICS 8|SP9-SPEECH CLINICS 9|SAL-Storage and Loading|ESO-Storage Other Charge|NJJ-Suburb Parkng Srvces|SRP-SUPPLIER RECEIVE PAY|SRC-SUPPLIER RECONCILIAT|MHH-TAHSEEL|NTT-TAHSEEL|TAH-Tahseel |TCS-TAHSEEL CARDS SER|TAH-TAHSEEL RECHARGE|NPP-TASHEEL|TAA-TECHNICAL ASSISTANCE|DRL-Teller Service|TCA-TENANCY CONTRACT ATT|Q36-Test|THT-TEST|NTT-TEST BLDG 3|TST-Test Service|RRA-Theory Test|THT-THEORY TEST BLDG 1|TIC-Ticketing|REG-Ticketing1|NUU-Top Up E Gate|FTB-TRAINING BOOKING|RES-Travel and Tourism|Q14-Triage|TR3-Triage 3 Appointment|TW3-Triage 3 Walk In|TR4-Triage 4 Appointment|TW4-Triage 4 Walk In|TRI-Triage Ground|Q24-U15607|Q16-U15619|Q33-U15619|Q34-U16333|Q30-U16335|Q42-U16853|Q17-U16860|Q30-U16938|Q12-U16940|Q20-U16943|QU8-U16945|Q45-U16953|QU8-U16953|Q32-U17007|Q38-U17089|Q16-U17233|Q28-U17233|Q18-U17353|Q20-U17353|Q26-U17353|Q39-U17353|Q29-U17418|Q40-U17436|QU6-U17436|Q12-U18570|Q21-U18570|QU9-U18573|Q23-U18616|Q26-U18691|Q22-U18737|Q18-U18799|Q49-U18799|QU7-U18799|Q43-U18854|Q25-U18866|Q23-U18867|Q15-U18880|Q21-U18881|Q13-U18883|Q31-U18883|QU9-U18884|Q10-U18891|QU4-U18892|Q11-U18894|Q14-U18894|Q20-U18942|Q47-U18942|Q19-U19196|Q14-U19283|Q25-U19283|Q29-U19367|Q16-U19373|Q23-U19373|Q37-U19373|Q41-U19373|Q28-U19381|Q12-U19619|Q19-U19620|Q26-U19638|Q15-U19657|Q34-U19659|QU6-U19721|QU4-U19722|Q05-U19723|Q13-U19723|Q16-U19724|Q11-U19726|Q31-U19727|Q10-U19728|Q19-U19754|Q30-U19800|QU5-U19808|Q15-U19816|Q17-U19816|Q09-U19817|Q21-U19817|QU5-U19818|Q20-U19887|Q19-U19888|QU7-U19888|Q46-U19954|Q22-U19955|Q27-U19967|Q24-U19968|Q18-U19973|Q27-U19977|Q25-U19978|Q44-U19987|Q05-U20015|Q29-U20015|Q26-U20121|Q41-U20189|Q48-U20196|Q32-U20197|QU5-U20197|Q33-U20198|Q13-U20260|Q46-U20260|Q35-U20322|Q25-U20323|QU6-U20326|Q29-U20327|Q28-U20328|Q07-U20329|Q12-U20329|Q47-U20330|Q30-U20367|Q34-U20368|Q16-U20377|QU9-U20377|Q06-U20378|Q11-U20378|QU7-U20378|Q13-U20381|Q15-U20381|Q10-U20386|QU8-U20386|Q31-U20387|QU4-U20387|Q10-U20390|Q22-U20391|Q42-U20393|Q08-U20425|Q14-U20425|Q21-U20431|Q11-U20437|Q32-U20440|Q12-U20452|Q13-U20452|Q27-U20452|Q23-U20463|Q24-U20469|Q31-U20473|Q26-U20479|Q40-U20480|Q36-U20530|Q06-U20534|Q09-U20534|Q14-U20538|Q37-U20560|Q10-U20574|Q18-U20625|Q08-U20629|Q10-U20633|Q45-U20637|Q11-U20646|Q12-U20647|Q07-U20668|Q06-U20674|Q44-U20735|Q07-U20768|Q08-U20769|Q09-U20771|Q10-U20772|Q11-U20774|Q12-U20779|Q13-U20781|Q43-U20820|Q14-U20825|Q15-U20834|Q16-U20835|Q17-U20842|Q18-U20852|Q05-U20942|Q23-U20943|Q19-U20948|Q20-U20958|Q21-U21010|Q22-U21035|Q39-U90007|Q24-U90008|Q32-U90008|Q13-U90010|Q17-U90011|Q38-U90011|Q33-U90028|Q15-U90039|Q35-U90046|Q09-U90061|Q28-U90070|Q11-U90083|Q27-U90100|Q27-U90120|NCC-Urgent Lease|NDD-Urgent Rental|VAC-Vaccination|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|VIS-VISA and ID Cards|VMM-VISA MEDICAL SERVICE|QU3-Walk In|WKN-Walk In|WRC-Warranty Claim|BCO-Warranty Claim3|WTT-WIRE TRANSFER|XRA-XRAY|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 5.107.153.86 8/30/2024 12:13:47 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Arabic Training Auto\",\"IssuedTicketsPerCategory\":49,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"03:03:07\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":2.04,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":45},{\"CategoryName\":\"Arb Training Auto\",\"IssuedTicketsPerCategory\":23,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":20,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:02:38\",\"WaitingSLACount\":20,\"WaitingSLAPercentage\":86.96,\"AvgServiceTime\":\"00:06:22\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":95.00,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LMV Automatic Course\",\"IssuedTicketsPerCategory\":19807,\"PercentageIssuedTickets\":7.07,\"ServedTicketsPerCategory\":18348,\"PercentageServedTickets\":7.23,\"AvgWaitTime\":\"00:11:09\",\"WaitingSLACount\":15507,\"WaitingSLAPercentage\":78.29,\"AvgServiceTime\":\"00:03:08\",\"ServiceSLACount\":18271,\"ServiceSLAPercentage\":99.58,\"NoShowTickets\":1395,\"PercentageNoShowTickets\":0.50,\"UnqualifiedTickets\":64},{\"CategoryName\":\"Arabic Training Manu\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arb Training Manual\",\"IssuedTicketsPerCategory\":260,\"PercentageIssuedTickets\":0.09,\"ServedTicketsPerCategory\":206,\"PercentageServedTickets\":0.08,\"AvgWaitTime\":\"00:06:37\",\"WaitingSLACount\":192,\"WaitingSLAPercentage\":73.85,\"AvgServiceTime\":\"00:02:09\",\"ServiceSLACount\":206,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":47,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":7},{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":4042,\"PercentageIssuedTickets\":1.44,\"ServedTicketsPerCategory\":3601,\"PercentageServedTickets\":1.42,\"AvgWaitTime\":\"00:05:28\",\"WaitingSLACount\":3308,\"WaitingSLAPercentage\":81.84,\"AvgServiceTime\":\"00:02:52\",\"ServiceSLACount\":3591,\"ServiceSLAPercentage\":99.72,\"NoShowTickets\":317,\"PercentageNoShowTickets\":0.11,\"UnqualifiedTickets\":124},{\"CategoryName\":\"Corporate\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Clearance\",\"IssuedTicketsPerCategory\":7586,\"PercentageIssuedTickets\":2.71,\"ServedTicketsPerCategory\":7519,\"PercentageServedTickets\":2.96,\"AvgWaitTime\":\"00:02:23\",\"WaitingSLACount\":7375,\"WaitingSLAPercentage\":97.22,\"AvgServiceTime\":\"00:01:23\",\"ServiceSLACount\":7518,\"ServiceSLAPercentage\":99.99,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":56},{\"CategoryName\":\"Clerance\",\"IssuedTicketsPerCategory\":5200,\"PercentageIssuedTickets\":1.86,\"ServedTicketsPerCategory\":4950,\"PercentageServedTickets\":1.95,\"AvgWaitTime\":\"00:06:06\",\"WaitingSLACount\":4492,\"WaitingSLAPercentage\":86.38,\"AvgServiceTime\":\"00:02:33\",\"ServiceSLACount\":4917,\"ServiceSLAPercentage\":99.33,\"NoShowTickets\":108,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":142},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":3778,\"PercentageIssuedTickets\":1.35,\"ServedTicketsPerCategory\":3035,\"PercentageServedTickets\":1.20,\"AvgWaitTime\":\"00:08:08\",\"WaitingSLACount\":1386,\"WaitingSLAPercentage\":36.69,\"AvgServiceTime\":\"00:02:53\",\"ServiceSLACount\":2582,\"ServiceSLAPercentage\":85.07,\"NoShowTickets\":554,\"PercentageNoShowTickets\":0.20,\"UnqualifiedTickets\":189},{\"CategoryName\":\"LMV Coorporate Taxi \",\"IssuedTicketsPerCategory\":532,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":422,\"PercentageServedTickets\":0.17,\"AvgWaitTime\":\"01:00:45\",\"WaitingSLACount\":167,\"WaitingSLAPercentage\":31.39,\"AvgServiceTime\":\"00:03:13\",\"ServiceSLACount\":418,\"ServiceSLAPercentage\":99.05,\"NoShowTickets\":36,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":74},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":421,\"PercentageIssuedTickets\":0.15,\"ServedTicketsPerCategory\":382,\"PercentageServedTickets\":0.15,\"AvgWaitTime\":\"00:03:48\",\"WaitingSLACount\":363,\"WaitingSLAPercentage\":86.22,\"AvgServiceTime\":\"00:05:57\",\"ServiceSLACount\":379,\"ServiceSLAPercentage\":99.21,\"NoShowTickets\":23,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":16},{\"CategoryName\":\"Dessert Course\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Eng Training Auto\",\"IssuedTicketsPerCategory\":7409,\"PercentageIssuedTickets\":2.64,\"ServedTicketsPerCategory\":5906,\"PercentageServedTickets\":2.33,\"AvgWaitTime\":\"00:04:13\",\"WaitingSLACount\":5690,\"WaitingSLAPercentage\":76.80,\"AvgServiceTime\":\"00:04:09\",\"ServiceSLACount\":5854,\"ServiceSLAPercentage\":99.12,\"NoShowTickets\":1412,\"PercentageNoShowTickets\":0.50,\"UnqualifiedTickets\":91},{\"CategoryName\":\"English Training Aut\",\"IssuedTicketsPerCategory\":519,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":61,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"01:16:17\",\"WaitingSLACount\":35,\"WaitingSLAPercentage\":6.74,\"AvgServiceTime\":\"00:06:15\",\"ServiceSLACount\":58,\"ServiceSLAPercentage\":95.08,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":458},{\"CategoryName\":\"EDI Parking Assess\",\"IssuedTicketsPerCategory\":3090,\"PercentageIssuedTickets\":1.10,\"ServedTicketsPerCategory\":3082,\"PercentageServedTickets\":1.22,\"AvgWaitTime\":\"00:02:01\",\"WaitingSLACount\":3052,\"WaitingSLAPercentage\":98.77,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":3057,\"ServiceSLAPercentage\":99.19,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":8},{\"CategoryName\":\"EDI Parking Test\",\"IssuedTicketsPerCategory\":735,\"PercentageIssuedTickets\":0.26,\"ServedTicketsPerCategory\":719,\"PercentageServedTickets\":0.28,\"AvgWaitTime\":\"00:04:06\",\"WaitingSLACount\":693,\"WaitingSLAPercentage\":94.29,\"AvgServiceTime\":\"00:03:59\",\"ServiceSLACount\":716,\"ServiceSLAPercentage\":99.58,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":16},{\"CategoryName\":\"Eng Training Manual\",\"IssuedTicketsPerCategory\":79,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":72,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:03:51\",\"WaitingSLACount\":71,\"WaitingSLAPercentage\":89.87,\"AvgServiceTime\":\"00:03:13\",\"ServiceSLACount\":72,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"English Training Man\",\"IssuedTicketsPerCategory\":41,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"02:08:19\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":2.44,\"AvgServiceTime\":\"00:00:15\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":37},{\"CategoryName\":\"EYE TEST\",\"IssuedTicketsPerCategory\":9856,\"PercentageIssuedTickets\":3.52,\"ServedTicketsPerCategory\":9728,\"PercentageServedTickets\":3.84,\"AvgWaitTime\":\"00:02:46\",\"WaitingSLACount\":9392,\"WaitingSLAPercentage\":95.29,\"AvgServiceTime\":\"00:03:47\",\"ServiceSLACount\":9693,\"ServiceSLAPercentage\":99.64,\"NoShowTickets\":18,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":110},{\"CategoryName\":\"Evaluation Test\",\"IssuedTicketsPerCategory\":343,\"PercentageIssuedTickets\":0.12,\"ServedTicketsPerCategory\":321,\"PercentageServedTickets\":0.13,\"AvgWaitTime\":\"00:20:03\",\"WaitingSLACount\":264,\"WaitingSLAPercentage\":76.97,\"AvgServiceTime\":\"00:00:34\",\"ServiceSLACount\":321,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":21,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":2395,\"PercentageIssuedTickets\":0.85,\"ServedTicketsPerCategory\":2380,\"PercentageServedTickets\":0.94,\"AvgWaitTime\":\"00:05:07\",\"WaitingSLACount\":2168,\"WaitingSLAPercentage\":90.52,\"AvgServiceTime\":\"00:10:03\",\"ServiceSLACount\":2353,\"ServiceSLAPercentage\":98.87,\"NoShowTickets\":9,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":6},{\"CategoryName\":\"File Opening\",\"IssuedTicketsPerCategory\":764,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":754,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:02:59\",\"WaitingSLACount\":745,\"WaitingSLAPercentage\":97.51,\"AvgServiceTime\":\"00:02:41\",\"ServiceSLACount\":754,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"File Renewal\",\"IssuedTicketsPerCategory\":1629,\"PercentageIssuedTickets\":0.58,\"ServedTicketsPerCategory\":1474,\"PercentageServedTickets\":0.58,\"AvgWaitTime\":\"00:05:12\",\"WaitingSLACount\":1362,\"WaitingSLAPercentage\":83.61,\"AvgServiceTime\":\"00:04:15\",\"ServiceSLACount\":1471,\"ServiceSLAPercentage\":99.80,\"NoShowTickets\":151,\"PercentageNoShowTickets\":0.05,\"UnqualifiedTickets\":4},{\"CategoryName\":\"Friday Class\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:04\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LMV Friday Weekend\",\"IssuedTicketsPerCategory\":301,\"PercentageIssuedTickets\":0.11,\"ServedTicketsPerCategory\":165,\"PercentageServedTickets\":0.07,\"AvgWaitTime\":\"00:58:06\",\"WaitingSLACount\":93,\"WaitingSLAPercentage\":30.90,\"AvgServiceTime\":\"00:00:55\",\"ServiceSLACount\":165,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":30,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":106},{\"CategoryName\":\"Heavy Light Bus\",\"IssuedTicketsPerCategory\":880,\"PercentageIssuedTickets\":0.31,\"ServedTicketsPerCategory\":816,\"PercentageServedTickets\":0.32,\"AvgWaitTime\":\"00:13:50\",\"WaitingSLACount\":570,\"WaitingSLAPercentage\":64.77,\"AvgServiceTime\":\"00:05:38\",\"ServiceSLACount\":811,\"ServiceSLAPercentage\":99.39,\"NoShowTickets\":50,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":14},{\"CategoryName\":\"Heavy Bus\",\"IssuedTicketsPerCategory\":1732,\"PercentageIssuedTickets\":0.62,\"ServedTicketsPerCategory\":1582,\"PercentageServedTickets\":0.62,\"AvgWaitTime\":\"00:07:48\",\"WaitingSLACount\":1417,\"WaitingSLAPercentage\":81.81,\"AvgServiceTime\":\"00:06:46\",\"ServiceSLACount\":1557,\"ServiceSLAPercentage\":98.42,\"NoShowTickets\":141,\"PercentageNoShowTickets\":0.05,\"UnqualifiedTickets\":9},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":826,\"PercentageIssuedTickets\":0.29,\"ServedTicketsPerCategory\":741,\"PercentageServedTickets\":0.29,\"AvgWaitTime\":\"00:08:39\",\"WaitingSLACount\":642,\"WaitingSLAPercentage\":77.72,\"AvgServiceTime\":\"00:06:20\",\"ServiceSLACount\":730,\"ServiceSLAPercentage\":98.52,\"NoShowTickets\":74,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":11},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":711,\"PercentageIssuedTickets\":0.25,\"ServedTicketsPerCategory\":627,\"PercentageServedTickets\":0.25,\"AvgWaitTime\":\"00:16:22\",\"WaitingSLACount\":436,\"WaitingSLAPercentage\":61.32,\"AvgServiceTime\":\"00:05:32\",\"ServiceSLACount\":625,\"ServiceSLAPercentage\":99.68,\"NoShowTickets\":50,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":34},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":791,\"PercentageIssuedTickets\":0.28,\"ServedTicketsPerCategory\":742,\"PercentageServedTickets\":0.29,\"AvgWaitTime\":\"00:04:26\",\"WaitingSLACount\":687,\"WaitingSLAPercentage\":86.85,\"AvgServiceTime\":\"00:17:00\",\"ServiceSLACount\":694,\"ServiceSLAPercentage\":93.53,\"NoShowTickets\":35,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":14},{\"CategoryName\":\"International Licens\",\"IssuedTicketsPerCategory\":315,\"PercentageIssuedTickets\":0.11,\"ServedTicketsPerCategory\":292,\"PercentageServedTickets\":0.12,\"AvgWaitTime\":\"00:15:22\",\"WaitingSLACount\":183,\"WaitingSLAPercentage\":58.10,\"AvgServiceTime\":\"00:20:01\",\"ServiceSLACount\":259,\"ServiceSLAPercentage\":88.70,\"NoShowTickets\":18,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":5},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"IssuedTicketsPerCategory\":578,\"PercentageIssuedTickets\":0.21,\"ServedTicketsPerCategory\":524,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:56:58\",\"WaitingSLACount\":152,\"WaitingSLAPercentage\":26.30,\"AvgServiceTime\":\"00:00:51\",\"ServiceSLACount\":523,\"ServiceSLAPercentage\":99.81,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":54},{\"CategoryName\":\"Shovel\",\"IssuedTicketsPerCategory\":118,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":101,\"PercentageServedTickets\":0.04,\"AvgWaitTime\":\"00:15:33\",\"WaitingSLACount\":74,\"WaitingSLAPercentage\":62.71,\"AvgServiceTime\":\"00:05:04\",\"ServiceSLACount\":101,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":13,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"License Issue\",\"IssuedTicketsPerCategory\":16986,\"PercentageIssuedTickets\":6.06,\"ServedTicketsPerCategory\":16911,\"PercentageServedTickets\":6.67,\"AvgWaitTime\":\"00:02:22\",\"WaitingSLACount\":16725,\"WaitingSLAPercentage\":98.46,\"AvgServiceTime\":\"00:01:29\",\"ServiceSLACount\":16898,\"ServiceSLAPercentage\":99.92,\"NoShowTickets\":51,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":24},{\"CategoryName\":\"Heavy Light Forklift\",\"IssuedTicketsPerCategory\":765,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":661,\"PercentageServedTickets\":0.26,\"AvgWaitTime\":\"00:17:11\",\"WaitingSLACount\":447,\"WaitingSLAPercentage\":58.43,\"AvgServiceTime\":\"00:05:21\",\"ServiceSLACount\":660,\"ServiceSLAPercentage\":99.85,\"NoShowTickets\":59,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":45},{\"CategoryName\":\"LMV Manual\",\"IssuedTicketsPerCategory\":25941,\"PercentageIssuedTickets\":9.26,\"ServedTicketsPerCategory\":22622,\"PercentageServedTickets\":8.92,\"AvgWaitTime\":\"00:09:44\",\"WaitingSLACount\":17797,\"WaitingSLAPercentage\":68.61,\"AvgServiceTime\":\"00:03:14\",\"ServiceSLACount\":22533,\"ServiceSLAPercentage\":99.61,\"NoShowTickets\":3194,\"PercentageNoShowTickets\":1.14,\"UnqualifiedTickets\":125},{\"CategoryName\":\"LMV Auto\",\"IssuedTicketsPerCategory\":71,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":43,\"PercentageServedTickets\":0.02,\"AvgWaitTime\":\"00:11:42\",\"WaitingSLACount\":36,\"WaitingSLAPercentage\":50.70,\"AvgServiceTime\":\"00:03:28\",\"ServiceSLACount\":43,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":8,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":20},{\"CategoryName\":\"LP Renewal\",\"IssuedTicketsPerCategory\":2700,\"PercentageIssuedTickets\":0.96,\"ServedTicketsPerCategory\":2433,\"PercentageServedTickets\":0.96,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":2145,\"WaitingSLAPercentage\":79.44,\"AvgServiceTime\":\"00:04:29\",\"ServiceSLACount\":2404,\"ServiceSLAPercentage\":98.81,\"NoShowTickets\":261,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":6},{\"CategoryName\":\"Manual All\",\"IssuedTicketsPerCategory\":4941,\"PercentageIssuedTickets\":1.76,\"ServedTicketsPerCategory\":4675,\"PercentageServedTickets\":1.84,\"AvgWaitTime\":\"00:05:17\",\"WaitingSLACount\":4558,\"WaitingSLAPercentage\":92.25,\"AvgServiceTime\":\"00:06:39\",\"ServiceSLACount\":4597,\"ServiceSLAPercentage\":98.33,\"NoShowTickets\":244,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":22},{\"CategoryName\":\"Motorbike\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:05:01\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:36\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":1038,\"PercentageIssuedTickets\":0.37,\"ServedTicketsPerCategory\":1027,\"PercentageServedTickets\":0.40,\"AvgWaitTime\":\"00:06:31\",\"WaitingSLACount\":924,\"WaitingSLAPercentage\":89.02,\"AvgServiceTime\":\"00:01:56\",\"ServiceSLACount\":1026,\"ServiceSLAPercentage\":99.90,\"NoShowTickets\":10,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":707,\"PercentageIssuedTickets\":0.25,\"ServedTicketsPerCategory\":690,\"PercentageServedTickets\":0.27,\"AvgWaitTime\":\"00:02:40\",\"WaitingSLACount\":672,\"WaitingSLAPercentage\":95.05,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":686,\"ServiceSLAPercentage\":99.42,\"NoShowTickets\":12,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5},{\"CategoryName\":\"MOT Regular\",\"IssuedTicketsPerCategory\":2304,\"PercentageIssuedTickets\":0.82,\"ServedTicketsPerCategory\":1686,\"PercentageServedTickets\":0.66,\"AvgWaitTime\":\"00:24:50\",\"WaitingSLACount\":1259,\"WaitingSLAPercentage\":54.64,\"AvgServiceTime\":\"00:04:07\",\"ServiceSLACount\":1673,\"ServiceSLAPercentage\":99.23,\"NoShowTickets\":354,\"PercentageNoShowTickets\":0.13,\"UnqualifiedTickets\":264},{\"CategoryName\":\"LMV Night Course\",\"IssuedTicketsPerCategory\":15014,\"PercentageIssuedTickets\":5.36,\"ServedTicketsPerCategory\":10912,\"PercentageServedTickets\":4.30,\"AvgWaitTime\":\"00:05:49\",\"WaitingSLACount\":10257,\"WaitingSLAPercentage\":68.32,\"AvgServiceTime\":\"00:02:44\",\"ServiceSLACount\":10870,\"ServiceSLAPercentage\":99.62,\"NoShowTickets\":4014,\"PercentageNoShowTickets\":1.43,\"UnqualifiedTickets\":88},{\"CategoryName\":\"New File Opening\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:04:58\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Night Class\",\"IssuedTicketsPerCategory\":6199,\"PercentageIssuedTickets\":2.21,\"ServedTicketsPerCategory\":4343,\"PercentageServedTickets\":1.71,\"AvgWaitTime\":\"00:05:47\",\"WaitingSLACount\":4063,\"WaitingSLAPercentage\":65.54,\"AvgServiceTime\":\"00:05:54\",\"ServiceSLACount\":4256,\"ServiceSLAPercentage\":98.00,\"NoShowTickets\":1840,\"PercentageNoShowTickets\":0.66,\"UnqualifiedTickets\":16},{\"CategoryName\":\"Parking Assess Test\",\"IssuedTicketsPerCategory\":514,\"PercentageIssuedTickets\":0.18,\"ServedTicketsPerCategory\":501,\"PercentageServedTickets\":0.20,\"AvgWaitTime\":\"00:11:40\",\"WaitingSLACount\":440,\"WaitingSLAPercentage\":85.60,\"AvgServiceTime\":\"00:01:24\",\"ServiceSLACount\":501,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":13,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Parking Assessment\",\"IssuedTicketsPerCategory\":1567,\"PercentageIssuedTickets\":0.56,\"ServedTicketsPerCategory\":1547,\"PercentageServedTickets\":0.61,\"AvgWaitTime\":\"00:06:34\",\"WaitingSLACount\":1386,\"WaitingSLAPercentage\":88.45,\"AvgServiceTime\":\"00:02:48\",\"ServiceSLACount\":1544,\"ServiceSLAPercentage\":99.81,\"NoShowTickets\":19,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":26391,\"PercentageIssuedTickets\":9.42,\"ServedTicketsPerCategory\":24376,\"PercentageServedTickets\":9.61,\"AvgWaitTime\":\"00:05:34\",\"WaitingSLACount\":22003,\"WaitingSLAPercentage\":83.37,\"AvgServiceTime\":\"00:03:37\",\"ServiceSLACount\":24224,\"ServiceSLAPercentage\":99.38,\"NoShowTickets\":1765,\"PercentageNoShowTickets\":0.63,\"UnqualifiedTickets\":250},{\"CategoryName\":\"Pre Evaluation Test\",\"IssuedTicketsPerCategory\":32,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":31,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:02:48\",\"WaitingSLACount\":30,\"WaitingSLAPercentage\":93.75,\"AvgServiceTime\":\"00:02:11\",\"ServiceSLACount\":31,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Pre Evaluation Test\",\"IssuedTicketsPerCategory\":26,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":26,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:07:30\",\"WaitingSLACount\":23,\"WaitingSLAPercentage\":88.46,\"AvgServiceTime\":\"00:01:02\",\"ServiceSLACount\":26,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":174,\"PercentageIssuedTickets\":0.06,\"ServedTicketsPerCategory\":162,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:07:38\",\"WaitingSLACount\":136,\"WaitingSLAPercentage\":78.16,\"AvgServiceTime\":\"00:15:45\",\"ServiceSLACount\":148,\"ServiceSLAPercentage\":91.36,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":1936,\"PercentageIssuedTickets\":0.69,\"ServedTicketsPerCategory\":1730,\"PercentageServedTickets\":0.68,\"AvgWaitTime\":\"00:05:41\",\"WaitingSLACount\":1527,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:47\",\"ServiceSLACount\":1628,\"ServiceSLAPercentage\":94.10,\"NoShowTickets\":178,\"PercentageNoShowTickets\":0.06,\"UnqualifiedTickets\":28},{\"CategoryName\":\"Road Assesment Test\",\"IssuedTicketsPerCategory\":160,\"PercentageIssuedTickets\":0.06,\"ServedTicketsPerCategory\":159,\"PercentageServedTickets\":0.06,\"AvgWaitTime\":\"00:02:46\",\"WaitingSLACount\":154,\"WaitingSLAPercentage\":96.25,\"AvgServiceTime\":\"00:01:36\",\"ServiceSLACount\":159,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Road Assess Test\",\"IssuedTicketsPerCategory\":18550,\"PercentageIssuedTickets\":6.62,\"ServedTicketsPerCategory\":18062,\"PercentageServedTickets\":7.12,\"AvgWaitTime\":\"00:02:44\",\"WaitingSLACount\":17704,\"WaitingSLAPercentage\":95.44,\"AvgServiceTime\":\"00:01:41\",\"ServiceSLACount\":18058,\"ServiceSLAPercentage\":99.98,\"NoShowTickets\":478,\"PercentageNoShowTickets\":0.17,\"UnqualifiedTickets\":10},{\"CategoryName\":\"Road Assessment Test\",\"IssuedTicketsPerCategory\":1419,\"PercentageIssuedTickets\":0.51,\"ServedTicketsPerCategory\":1406,\"PercentageServedTickets\":0.55,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":1255,\"WaitingSLAPercentage\":88.44,\"AvgServiceTime\":\"00:03:42\",\"ServiceSLACount\":1395,\"ServiceSLAPercentage\":99.22,\"NoShowTickets\":9,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":1982,\"PercentageIssuedTickets\":0.71,\"ServedTicketsPerCategory\":1857,\"PercentageServedTickets\":0.73,\"AvgWaitTime\":\"00:10:01\",\"WaitingSLACount\":1396,\"WaitingSLAPercentage\":70.43,\"AvgServiceTime\":\"00:14:03\",\"ServiceSLACount\":1745,\"ServiceSLAPercentage\":93.97,\"NoShowTickets\":113,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":12},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":7394,\"PercentageIssuedTickets\":2.64,\"ServedTicketsPerCategory\":6638,\"PercentageServedTickets\":2.62,\"AvgWaitTime\":\"00:05:43\",\"WaitingSLACount\":5832,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:15\",\"ServiceSLACount\":6381,\"ServiceSLAPercentage\":96.13,\"NoShowTickets\":661,\"PercentageNoShowTickets\":0.24,\"UnqualifiedTickets\":95},{\"CategoryName\":\"RTA Road Test\",\"IssuedTicketsPerCategory\":2582,\"PercentageIssuedTickets\":0.92,\"ServedTicketsPerCategory\":2540,\"PercentageServedTickets\":1.00,\"AvgWaitTime\":\"00:06:23\",\"WaitingSLACount\":2321,\"WaitingSLAPercentage\":89.89,\"AvgServiceTime\":\"00:01:45\",\"ServiceSLACount\":2535,\"ServiceSLAPercentage\":99.80,\"NoShowTickets\":38,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":4},{\"CategoryName\":\"RTA Smart Parking Te\",\"IssuedTicketsPerCategory\":17346,\"PercentageIssuedTickets\":6.19,\"ServedTicketsPerCategory\":17088,\"PercentageServedTickets\":6.74,\"AvgWaitTime\":\"00:03:26\",\"WaitingSLACount\":16580,\"WaitingSLAPercentage\":95.58,\"AvgServiceTime\":\"00:01:38\",\"ServiceSLACount\":17072,\"ServiceSLAPercentage\":99.91,\"NoShowTickets\":248,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":10},{\"CategoryName\":\"RTA Smartyard Test\",\"IssuedTicketsPerCategory\":1652,\"PercentageIssuedTickets\":0.59,\"ServedTicketsPerCategory\":1635,\"PercentageServedTickets\":0.64,\"AvgWaitTime\":\"00:02:49\",\"WaitingSLACount\":1607,\"WaitingSLAPercentage\":97.28,\"AvgServiceTime\":\"00:02:22\",\"ServiceSLACount\":1633,\"ServiceSLAPercentage\":99.88,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":16},{\"CategoryName\":\"RTA File Opening\",\"IssuedTicketsPerCategory\":187,\"PercentageIssuedTickets\":0.07,\"ServedTicketsPerCategory\":180,\"PercentageServedTickets\":0.07,\"AvgWaitTime\":\"00:10:52\",\"WaitingSLACount\":140,\"WaitingSLAPercentage\":74.87,\"AvgServiceTime\":\"00:06:34\",\"ServiceSLACount\":174,\"ServiceSLAPercentage\":96.67,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":12259,\"PercentageIssuedTickets\":4.37,\"ServedTicketsPerCategory\":11429,\"PercentageServedTickets\":4.51,\"AvgWaitTime\":\"00:04:47\",\"WaitingSLACount\":10501,\"WaitingSLAPercentage\":85.66,\"AvgServiceTime\":\"00:04:57\",\"ServiceSLACount\":11295,\"ServiceSLAPercentage\":98.83,\"NoShowTickets\":672,\"PercentageNoShowTickets\":0.24,\"UnqualifiedTickets\":158},{\"CategoryName\":\"Road Test\",\"IssuedTicketsPerCategory\":483,\"PercentageIssuedTickets\":0.17,\"ServedTicketsPerCategory\":460,\"PercentageServedTickets\":0.18,\"AvgWaitTime\":\"00:06:20\",\"WaitingSLACount\":440,\"WaitingSLAPercentage\":91.10,\"AvgServiceTime\":\"00:03:13\",\"ServiceSLACount\":460,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":22},{\"CategoryName\":\"RTA Theory Test\",\"IssuedTicketsPerCategory\":2509,\"PercentageIssuedTickets\":0.90,\"ServedTicketsPerCategory\":2478,\"PercentageServedTickets\":0.98,\"AvgWaitTime\":\"00:05:27\",\"WaitingSLACount\":2289,\"WaitingSLAPercentage\":91.23,\"AvgServiceTime\":\"00:02:46\",\"ServiceSLACount\":2472,\"ServiceSLAPercentage\":99.76,\"NoShowTickets\":25,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":6},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":1896,\"PercentageIssuedTickets\":0.68,\"ServedTicketsPerCategory\":1813,\"PercentageServedTickets\":0.71,\"AvgWaitTime\":\"00:11:35\",\"WaitingSLACount\":1274,\"WaitingSLAPercentage\":67.19,\"AvgServiceTime\":\"00:11:43\",\"ServiceSLACount\":1720,\"ServiceSLAPercentage\":94.87,\"NoShowTickets\":73,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":10},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":6397,\"PercentageIssuedTickets\":2.28,\"ServedTicketsPerCategory\":5609,\"PercentageServedTickets\":2.21,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":4890,\"WaitingSLAPercentage\":76.44,\"AvgServiceTime\":\"00:09:12\",\"ServiceSLACount\":5500,\"ServiceSLAPercentage\":98.06,\"NoShowTickets\":712,\"PercentageNoShowTickets\":0.25,\"UnqualifiedTickets\":76},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":764,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":763,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"00:01:22\",\"WaitingSLACount\":758,\"WaitingSLAPercentage\":99.21,\"AvgServiceTime\":\"00:01:08\",\"ServiceSLACount\":763,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:06:02\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":57.14,\"AvgServiceTime\":\"00:06:24\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Shift Class\",\"IssuedTicketsPerCategory\":3828,\"PercentageIssuedTickets\":1.37,\"ServedTicketsPerCategory\":3734,\"PercentageServedTickets\":1.47,\"AvgWaitTime\":\"00:11:12\",\"WaitingSLACount\":2871,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:05:45\",\"ServiceSLACount\":3674,\"ServiceSLAPercentage\":98.39,\"NoShowTickets\":37,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":57},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:02:43\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:40\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":17614,\"PercentageIssuedTickets\":6.29,\"ServedTicketsPerCategory\":13824,\"PercentageServedTickets\":5.45,\"AvgWaitTime\":\"00:07:24\",\"WaitingSLACount\":10764,\"WaitingSLAPercentage\":61.11,\"AvgServiceTime\":\"00:03:08\",\"ServiceSLACount\":13713,\"ServiceSLAPercentage\":99.20,\"NoShowTickets\":3576,\"PercentageNoShowTickets\":1.28,\"UnqualifiedTickets\":214},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:18\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:06\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Solo Booking\",\"IssuedTicketsPerCategory\":28,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":27,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:02:24\",\"WaitingSLACount\":26,\"WaitingSLAPercentage\":92.86,\"AvgServiceTime\":\"00:01:33\",\"ServiceSLACount\":27,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"LMV Shift or Regular\",\"IssuedTicketsPerCategory\":1014,\"PercentageIssuedTickets\":0.36,\"ServedTicketsPerCategory\":947,\"PercentageServedTickets\":0.37,\"AvgWaitTime\":\"00:36:00\",\"WaitingSLACount\":493,\"WaitingSLAPercentage\":48.62,\"AvgServiceTime\":\"00:03:26\",\"ServiceSLACount\":939,\"ServiceSLAPercentage\":99.16,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":64}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"253626 / 280208 (90.51%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:30 | SLA: 80.76%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:48 | SLA: 99.05%\"},{\"colName\":\"No Show\",\"colValue\":\"23214 (8.28%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Arabic Training Auto\",\"AverageServiceTimePerCategory\":0.06,\"AverageWaitingTimePerCategory\":183.13},{\"CategoryName\":\"Arb Training Auto\",\"AverageServiceTimePerCategory\":6.38,\"AverageWaitingTimePerCategory\":2.63},{\"CategoryName\":\"LMV Automatic Course\",\"AverageServiceTimePerCategory\":3.14,\"AverageWaitingTimePerCategory\":11.15},{\"CategoryName\":\"Arabic Training Manu\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Arb Training Manual\",\"AverageServiceTimePerCategory\":2.15,\"AverageWaitingTimePerCategory\":6.62},{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":2.87,\"AverageWaitingTimePerCategory\":5.47},{\"CategoryName\":\"Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Clearance\",\"AverageServiceTimePerCategory\":1.39,\"AverageWaitingTimePerCategory\":2.39},{\"CategoryName\":\"Clerance\",\"AverageServiceTimePerCategory\":2.57,\"AverageWaitingTimePerCategory\":6.11},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":2.89,\"AverageWaitingTimePerCategory\":8.14},{\"CategoryName\":\"LMV Coorporate Taxi \",\"AverageServiceTimePerCategory\":3.23,\"AverageWaitingTimePerCategory\":60.75},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":5.97,\"AverageWaitingTimePerCategory\":3.81},{\"CategoryName\":\"Dessert Course\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Eng Training Auto\",\"AverageServiceTimePerCategory\":4.16,\"AverageWaitingTimePerCategory\":4.23},{\"CategoryName\":\"English Training Aut\",\"AverageServiceTimePerCategory\":6.25,\"AverageWaitingTimePerCategory\":76.29},{\"CategoryName\":\"EDI Parking Assess\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":2.03},{\"CategoryName\":\"EDI Parking Test\",\"AverageServiceTimePerCategory\":4.00,\"AverageWaitingTimePerCategory\":4.11},{\"CategoryName\":\"Eng Training Manual\",\"AverageServiceTimePerCategory\":3.22,\"AverageWaitingTimePerCategory\":3.86},{\"CategoryName\":\"English Training Man\",\"AverageServiceTimePerCategory\":0.26,\"AverageWaitingTimePerCategory\":128.33},{\"CategoryName\":\"EYE TEST\",\"AverageServiceTimePerCategory\":3.79,\"AverageWaitingTimePerCategory\":2.78},{\"CategoryName\":\"Evaluation Test\",\"AverageServiceTimePerCategory\":0.58,\"AverageWaitingTimePerCategory\":20.06},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":10.06,\"AverageWaitingTimePerCategory\":5.13},{\"CategoryName\":\"File Opening\",\"AverageServiceTimePerCategory\":2.70,\"AverageWaitingTimePerCategory\":3.00},{\"CategoryName\":\"File Renewal\",\"AverageServiceTimePerCategory\":4.27,\"AverageWaitingTimePerCategory\":5.22},{\"CategoryName\":\"Friday Class\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":0.07},{\"CategoryName\":\"LMV Friday Weekend\",\"AverageServiceTimePerCategory\":0.92,\"AverageWaitingTimePerCategory\":58.11},{\"CategoryName\":\"Heavy Light Bus\",\"AverageServiceTimePerCategory\":5.63,\"AverageWaitingTimePerCategory\":13.84},{\"CategoryName\":\"Heavy Bus\",\"AverageServiceTimePerCategory\":6.77,\"AverageWaitingTimePerCategory\":7.81},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":6.35,\"AverageWaitingTimePerCategory\":8.66},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":5.53,\"AverageWaitingTimePerCategory\":16.37},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":17.01,\"AverageWaitingTimePerCategory\":4.44},{\"CategoryName\":\"International Licens\",\"AverageServiceTimePerCategory\":20.02,\"AverageWaitingTimePerCategory\":15.38},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"AverageServiceTimePerCategory\":0.86,\"AverageWaitingTimePerCategory\":56.98},{\"CategoryName\":\"Shovel\",\"AverageServiceTimePerCategory\":5.07,\"AverageWaitingTimePerCategory\":15.55},{\"CategoryName\":\"License Issue\",\"AverageServiceTimePerCategory\":1.50,\"AverageWaitingTimePerCategory\":2.38},{\"CategoryName\":\"Heavy Light Forklift\",\"AverageServiceTimePerCategory\":5.37,\"AverageWaitingTimePerCategory\":17.19},{\"CategoryName\":\"LMV Manual\",\"AverageServiceTimePerCategory\":3.25,\"AverageWaitingTimePerCategory\":9.74},{\"CategoryName\":\"LMV Auto\",\"AverageServiceTimePerCategory\":3.48,\"AverageWaitingTimePerCategory\":11.71},{\"CategoryName\":\"LP Renewal\",\"AverageServiceTimePerCategory\":4.49,\"AverageWaitingTimePerCategory\":6.32},{\"CategoryName\":\"Manual All\",\"AverageServiceTimePerCategory\":6.66,\"AverageWaitingTimePerCategory\":5.30},{\"CategoryName\":\"Motorbike\",\"AverageServiceTimePerCategory\":0.61,\"AverageWaitingTimePerCategory\":5.03},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":1.94,\"AverageWaitingTimePerCategory\":6.52},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":2.17,\"AverageWaitingTimePerCategory\":2.68},{\"CategoryName\":\"MOT Regular\",\"AverageServiceTimePerCategory\":4.12,\"AverageWaitingTimePerCategory\":24.84},{\"CategoryName\":\"LMV Night Course\",\"AverageServiceTimePerCategory\":2.73,\"AverageWaitingTimePerCategory\":5.82},{\"CategoryName\":\"New File Opening\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":4.98},{\"CategoryName\":\"Night Class\",\"AverageServiceTimePerCategory\":5.92,\"AverageWaitingTimePerCategory\":5.79},{\"CategoryName\":\"Parking Assess Test\",\"AverageServiceTimePerCategory\":1.41,\"AverageWaitingTimePerCategory\":11.67},{\"CategoryName\":\"Parking Assessment\",\"AverageServiceTimePerCategory\":2.81,\"AverageWaitingTimePerCategory\":6.58},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":3.62,\"AverageWaitingTimePerCategory\":5.57},{\"CategoryName\":\"Pre Evaluation Test\",\"AverageServiceTimePerCategory\":2.19,\"AverageWaitingTimePerCategory\":2.81},{\"CategoryName\":\"Pre Evaluation Test\",\"AverageServiceTimePerCategory\":1.04,\"AverageWaitingTimePerCategory\":7.51},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":15.76,\"AverageWaitingTimePerCategory\":7.64},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":12.78,\"AverageWaitingTimePerCategory\":5.69},{\"CategoryName\":\"Road Assesment Test\",\"AverageServiceTimePerCategory\":1.62,\"AverageWaitingTimePerCategory\":2.78},{\"CategoryName\":\"Road Assess Test\",\"AverageServiceTimePerCategory\":1.68,\"AverageWaitingTimePerCategory\":2.74},{\"CategoryName\":\"Road Assessment Test\",\"AverageServiceTimePerCategory\":3.70,\"AverageWaitingTimePerCategory\":6.33},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":14.06,\"AverageWaitingTimePerCategory\":10.03},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":12.25,\"AverageWaitingTimePerCategory\":5.73},{\"CategoryName\":\"RTA Road Test\",\"AverageServiceTimePerCategory\":1.75,\"AverageWaitingTimePerCategory\":6.39},{\"CategoryName\":\"RTA Smart Parking Te\",\"AverageServiceTimePerCategory\":1.65,\"AverageWaitingTimePerCategory\":3.45},{\"CategoryName\":\"RTA Smartyard Test\",\"AverageServiceTimePerCategory\":2.38,\"AverageWaitingTimePerCategory\":2.82},{\"CategoryName\":\"RTA File Opening\",\"AverageServiceTimePerCategory\":6.57,\"AverageWaitingTimePerCategory\":10.87},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":4.96,\"AverageWaitingTimePerCategory\":4.79},{\"CategoryName\":\"Road Test\",\"AverageServiceTimePerCategory\":3.22,\"AverageWaitingTimePerCategory\":6.35},{\"CategoryName\":\"RTA Theory Test\",\"AverageServiceTimePerCategory\":2.78,\"AverageWaitingTimePerCategory\":5.45},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":11.72,\"AverageWaitingTimePerCategory\":11.59},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.21,\"AverageWaitingTimePerCategory\":6.33},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":1.15,\"AverageWaitingTimePerCategory\":1.37},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":6.40,\"AverageWaitingTimePerCategory\":6.04},{\"CategoryName\":\"Shift Class\",\"AverageServiceTimePerCategory\":5.77,\"AverageWaitingTimePerCategory\":11.21},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.67,\"AverageWaitingTimePerCategory\":2.73},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.14,\"AverageWaitingTimePerCategory\":7.40},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.10,\"AverageWaitingTimePerCategory\":0.30},{\"CategoryName\":\"Solo Booking\",\"AverageServiceTimePerCategory\":1.56,\"AverageWaitingTimePerCategory\":2.40},{\"CategoryName\":\"LMV Shift or Regular\",\"AverageServiceTimePerCategory\":3.45,\"AverageWaitingTimePerCategory\":36.01}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.107.153.86 8/30/2024 12:14:37 AM | Request Received getReportData=> fid: 37|34|47|35|49|48|50| ftype: ffrom: 2024-01-01 fto: 2024-06-30 fOtherParameters: category:RAG-Arabic Registration|REG-English Registration|RUG-Hindi Urdo Reg|RAG-Registration Arb|REG-Registration Eng|RUG-Registration Urdu|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 5.107.153.86 8/30/2024 12:14:38 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":174,\"PercentageIssuedTickets\":0.88,\"ServedTicketsPerCategory\":162,\"PercentageServedTickets\":0.91,\"AvgWaitTime\":\"00:07:38\",\"WaitingSLACount\":136,\"WaitingSLAPercentage\":78.16,\"AvgServiceTime\":\"00:15:45\",\"ServiceSLACount\":148,\"ServiceSLAPercentage\":91.36,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.06,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":1936,\"PercentageIssuedTickets\":9.79,\"ServedTicketsPerCategory\":1730,\"PercentageServedTickets\":9.71,\"AvgWaitTime\":\"00:05:41\",\"WaitingSLACount\":1527,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:47\",\"ServiceSLACount\":1628,\"ServiceSLAPercentage\":94.10,\"NoShowTickets\":178,\"PercentageNoShowTickets\":0.90,\"UnqualifiedTickets\":28},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":1982,\"PercentageIssuedTickets\":10.02,\"ServedTicketsPerCategory\":1857,\"PercentageServedTickets\":10.43,\"AvgWaitTime\":\"00:10:01\",\"WaitingSLACount\":1396,\"WaitingSLAPercentage\":70.43,\"AvgServiceTime\":\"00:14:03\",\"ServiceSLACount\":1745,\"ServiceSLAPercentage\":93.97,\"NoShowTickets\":113,\"PercentageNoShowTickets\":0.57,\"UnqualifiedTickets\":12},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":7394,\"PercentageIssuedTickets\":37.38,\"ServedTicketsPerCategory\":6638,\"PercentageServedTickets\":37.27,\"AvgWaitTime\":\"00:05:43\",\"WaitingSLACount\":5832,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:15\",\"ServiceSLACount\":6381,\"ServiceSLAPercentage\":96.13,\"NoShowTickets\":661,\"PercentageNoShowTickets\":3.34,\"UnqualifiedTickets\":95},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":1896,\"PercentageIssuedTickets\":9.59,\"ServedTicketsPerCategory\":1813,\"PercentageServedTickets\":10.18,\"AvgWaitTime\":\"00:11:35\",\"WaitingSLACount\":1274,\"WaitingSLAPercentage\":67.19,\"AvgServiceTime\":\"00:11:43\",\"ServiceSLACount\":1720,\"ServiceSLAPercentage\":94.87,\"NoShowTickets\":73,\"PercentageNoShowTickets\":0.37,\"UnqualifiedTickets\":10},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":6397,\"PercentageIssuedTickets\":32.34,\"ServedTicketsPerCategory\":5609,\"PercentageServedTickets\":31.50,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":4890,\"WaitingSLAPercentage\":76.44,\"AvgServiceTime\":\"00:09:12\",\"ServiceSLACount\":5500,\"ServiceSLAPercentage\":98.06,\"NoShowTickets\":712,\"PercentageNoShowTickets\":3.60,\"UnqualifiedTickets\":76}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"17809 / 19779 (90.04%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:55 | SLA: 76.12%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:11:30 | SLA: 96.14%\"},{\"colName\":\"No Show\",\"colValue\":\"1748 (8.84%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":15.76,\"AverageWaitingTimePerCategory\":7.64},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":12.78,\"AverageWaitingTimePerCategory\":5.69},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":14.06,\"AverageWaitingTimePerCategory\":10.03},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":12.25,\"AverageWaitingTimePerCategory\":5.73},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":11.72,\"AverageWaitingTimePerCategory\":11.59},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.21,\"AverageWaitingTimePerCategory\":6.33}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.107.153.86 8/30/2024 6:58:42 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 8/30/2024 6:58:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 8/30/2024 6:58:46 AM | Request Received onLoginClick=> userName: edc | Client IP: 91.72.151.66 8/30/2024 6:58:46 AM | Response Sent => {"Result":"0","UserID":"110","UserRoleID":"2","UserLevelID":"25-R","UserName":"edc","Password":"ngx9X6BMM9Y=","tokenKey":"2551GTFRWY"} | Client IP: 91.72.151.66 8/30/2024 6:58:46 AM | Request Received getUserModuleRights=> branchId:0userId: 110 | Client IP: 91.72.151.66 8/30/2024 6:58:48 AM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 91.72.151.66 8/30/2024 6:58:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 91.72.151.66 8/30/2024 6:58:48 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 8/30/2024 6:58:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 8/30/2024 6:58:50 AM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 91.72.151.66 8/30/2024 6:58:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 91.72.151.66 8/30/2024 6:58:51 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 6:58:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 6:59:50 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 6:59:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:00:50 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 7:00:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:01:10 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 7:01:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:01:12 AM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 91.72.151.66 8/30/2024 7:01:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 91.72.151.66 8/30/2024 7:01:13 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:01:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:01:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:01:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:03:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:03:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:03:36 AM | Request Received getReportData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66 8/30/2024 7:03:36 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":20,\"PercentageIssuedTickets\":39.22,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":19.23,\"AvgWaitTime\":\"00:08:52\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":25.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":15},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":31,\"PercentageIssuedTickets\":60.78,\"ServedTicketsPerCategory\":21,\"PercentageServedTickets\":80.77,\"AvgWaitTime\":\"00:14:41\",\"WaitingSLACount\":21,\"WaitingSLAPercentage\":67.74,\"AvgServiceTime\":\"00:04:19\",\"ServiceSLACount\":21,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":10},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"26 / 51 (50.98%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:13:33 | SLA: 50.98%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:29 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":8.87},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":4.32,\"AverageWaitingTimePerCategory\":14.68},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66 8/30/2024 7:04:06 AM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 91.72.151.66 8/30/2024 7:04:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 91.72.151.66 8/30/2024 7:04:08 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 7:04:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:04:14 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 7:04:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:04:16 AM | Request Received getDashboardData=> fid: 74|115| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 7:04:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:04:18 AM | Request Received getDashboardData=> fid: 115| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 7:04:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:04:20 AM | Request Received getDashboardData=> fid: 73|115| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 7:04:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:04:21 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 7:04:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:04:48 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 7:04:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:06:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 7:06:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:07:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 7:07:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:08:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 7:08:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:09:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 7:09:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:10:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 7:10:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:10:52 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 7:10:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:11:01 AM | Request Received getReportData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66 8/30/2024 7:11:01 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":20,\"PercentageIssuedTickets\":39.22,\"ServedTicketsPerCategory\":20,\"PercentageServedTickets\":45.45,\"AvgWaitTime\":\"00:12:28\",\"WaitingSLACount\":20,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:22\",\"ServiceSLACount\":20,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":31,\"PercentageIssuedTickets\":60.78,\"ServedTicketsPerCategory\":24,\"PercentageServedTickets\":54.55,\"AvgWaitTime\":\"00:14:26\",\"WaitingSLACount\":24,\"WaitingSLAPercentage\":77.42,\"AvgServiceTime\":\"00:04:19\",\"ServiceSLACount\":24,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":7},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"44 / 51 (86.27%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:13:33 | SLA: 86.27%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:31 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":0.38,\"AverageWaitingTimePerCategory\":12.48},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":4.32,\"AverageWaitingTimePerCategory\":14.44},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66 8/30/2024 7:11:23 AM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 91.72.151.66 8/30/2024 7:11:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 91.72.151.66 8/30/2024 7:11:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 7:11:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:11:28 AM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 91.72.151.66 8/30/2024 7:11:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 91.72.151.66 8/30/2024 7:11:29 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:11:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:11:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:11:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:12:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:12:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:13:55 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:13:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:14:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:14:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:15:55 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:15:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:16:50 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:16:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:17:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:17:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:18:51 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:18:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:19:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:19:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:20:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:20:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:21:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:21:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:23:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:23:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:24:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:24:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:25:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:25:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:25:50 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:25:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:26:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:26:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:28:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:28:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:29:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:29:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:30:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:30:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:31:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:31:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:32:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:32:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:33:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:33:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:34:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:34:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:35:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:35:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:36:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:36:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:37:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:37:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:38:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:38:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:39:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:39:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:40:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:40:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:41:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:41:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:42:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:42:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:43:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:43:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:44:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:44:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:45:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:45:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:46:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:46:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:47:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:47:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:48:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:48:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:49:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:49:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:50:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:50:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:51:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:51:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:52:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:52:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:52:55 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:52:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:53:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:53:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:54:48 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:54:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:56:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:56:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:57:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:57:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:58:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:58:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 7:59:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 7:59:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:00:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:00:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:01:12 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:01:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:01:48 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:01:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:02:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:02:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:03:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:03:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:04:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:04:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:05:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:05:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:06:49 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:06:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:08:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:08:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:09:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:09:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:10:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:10:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:11:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:11:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:12:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:12:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:13:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:13:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:14:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:14:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:15:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:15:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:16:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:16:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:17:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:17:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:18:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:18:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:19:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:19:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:20:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:20:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:21:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:21:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:22:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:22:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:23:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:23:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:24:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:24:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:25:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:25:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:26:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:26:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:27:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:27:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:28:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:28:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:29:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:29:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:30:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:30:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:31:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:31:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:32:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:32:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:33:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:33:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:34:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:34:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:35:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:35:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:36:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:36:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:37:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:37:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:38:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:38:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:39:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:39:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:40:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:40:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:41:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:41:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:42:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:42:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:43:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:43:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:44:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:44:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:45:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:45:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:46:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:46:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:47:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 8:47:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:47:39 AM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 91.72.151.66 8/30/2024 8:47:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 91.72.151.66 8/30/2024 8:47:41 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 8:47:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:47:48 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 8:47:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:49:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 8:49:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:50:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 8:50:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:51:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 8:51:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:52:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 8:52:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:53:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 8:53:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:54:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 8:54:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:55:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 8:55:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:56:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 8:56:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:57:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 8:57:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:58:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 8:58:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 8:59:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 8:59:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:00:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:00:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:01:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:01:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:02:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:02:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:03:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:03:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:04:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:04:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:05:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:05:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:06:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:06:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:07:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:07:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:08:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:08:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:09:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:09:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:10:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:10:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:11:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:11:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:12:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:12:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:13:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:13:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:14:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:14:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:15:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:15:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:16:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:16:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:17:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:17:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:18:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:18:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:19:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:19:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:20:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:20:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:21:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:21:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:22:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:22:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:23:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:23:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:24:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:24:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:25:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:25:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:26:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:26:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:27:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:27:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:28:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:28:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:29:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:29:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:30:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:30:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:31:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:31:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:32:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:32:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:33:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:33:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:34:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:34:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:35:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:35:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:36:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:36:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:37:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:37:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:37:50 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:37:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:38:34 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 8/30/2024 9:38:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 8/30/2024 9:38:36 AM | Request Received onLoginClick=> userName: edc | Client IP: 91.72.151.66 8/30/2024 9:38:36 AM | Response Sent => {"Result":"0","UserID":"110","UserRoleID":"2","UserLevelID":"25-R","UserName":"edc","Password":"ngx9X6BMM9Y=","tokenKey":"XX0FQORO8A"} | Client IP: 91.72.151.66 8/30/2024 9:38:36 AM | Request Received getUserModuleRights=> branchId:0userId: 110 | Client IP: 91.72.151.66 8/30/2024 9:38:37 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 8/30/2024 9:38:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 8/30/2024 9:38:37 AM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 91.72.151.66 8/30/2024 9:38:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 91.72.151.66 8/30/2024 9:38:39 AM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 91.72.151.66 8/30/2024 9:38:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 91.72.151.66 8/30/2024 9:38:39 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:38:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:38:40 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:38:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:38:43 AM | Request Received getDashboardData=> fid: 73|115| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:38:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:38:50 AM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 91.72.151.66 8/30/2024 9:38:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 91.72.151.66 8/30/2024 9:38:51 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:38:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:39:39 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:39:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:40:38 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:40:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:41:38 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:41:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:43:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:43:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:44:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:44:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:45:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:45:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:46:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:46:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:47:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:47:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:48:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:48:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:49:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:49:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:49:27 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 94.200.14.34 8/30/2024 9:49:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 94.200.14.34 8/30/2024 9:49:28 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 94.200.14.34 8/30/2024 9:49:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 94.200.14.34 8/30/2024 9:49:35 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 94.200.14.34 8/30/2024 9:49:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 94.200.14.34 8/30/2024 9:50:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:50:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:51:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:51:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:52:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:52:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:53:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:53:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:54:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:54:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:55:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:55:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:56:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:56:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:57:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:57:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:58:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:58:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:59:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 9:59:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:59:36 AM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 91.72.151.66 8/30/2024 9:59:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 91.72.151.66 8/30/2024 9:59:37 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:59:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:59:55 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:59:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:59:57 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:59:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:59:59 AM | Request Received getDashboardData=> fid: 115| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:59:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 9:59:59 AM | Request Received getDashboardData=> fid: 115| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 9:59:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:00:04 AM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 91.72.151.66 8/30/2024 10:00:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 91.72.151.66 8/30/2024 10:00:04 AM | Request Received getDashboardData=> fid: 115| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 10:00:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:00:08 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 10:00:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:00:16 AM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 91.72.151.66 8/30/2024 10:00:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 91.72.151.66 8/30/2024 10:00:17 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:00:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:00:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:00:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:00:38 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:00:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:01:38 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:01:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:02:39 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:02:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:03:38 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:03:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:04:38 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:04:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:06:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:06:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:07:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:07:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:08:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:08:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:09:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:09:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:10:24 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:10:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:11:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:11:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:12:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:12:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:13:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:13:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:14:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:14:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:15:08 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:15:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:15:37 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:15:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:17:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:17:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:18:14 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:18:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:18:37 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:18:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:18:38 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 40.77.189.64 8/30/2024 10:18:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 40.77.189.64 8/30/2024 10:19:38 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:19:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:20:38 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:20:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:21:39 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:21:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:22:38 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:22:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:23:38 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:23:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:23:51 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.73.135.242 8/30/2024 10:23:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.73.135.242 8/30/2024 10:24:38 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:24:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:25:39 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:25:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:26:14 AM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 91.72.151.66 8/30/2024 10:26:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 91.72.151.66 8/30/2024 10:26:15 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66 8/30/2024 10:26:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:26:26 AM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 91.72.151.66 8/30/2024 10:26:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 91.72.151.66 8/30/2024 10:26:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:26:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:26:38 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:26:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:27:20 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:27:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:27:25 AM | Request Received getDashboardData=> fid: 115| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:27:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:27:28 AM | Request Received getDashboardData=> fid: 74|115| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:27:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:27:29 AM | Request Received getDashboardData=> fid: 74| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:27:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:27:34 AM | Request Received getDashboardData=> fid: 73|74| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:27:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:27:36 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:27:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:27:38 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:27:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:28:38 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:28:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:30:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:30:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:31:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:31:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:32:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:32:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:33:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:33:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:34:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:34:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:34:52 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:34:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:35:39 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:35:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:37:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:37:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:38:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:38:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:39:28 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:39:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:40:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:40:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:41:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:41:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:42:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:42:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:43:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:43:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:44:07 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 10:44:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 10:44:16 AM | Request Received getReportData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66 8/30/2024 10:44:16 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.90,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.54,\"AvgWaitTime\":\"00:22:50\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:06\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":100,\"PercentageIssuedTickets\":44.84,\"ServedTicketsPerCategory\":82,\"PercentageServedTickets\":44.57,\"AvgWaitTime\":\"00:19:20\",\"WaitingSLACount\":69,\"WaitingSLAPercentage\":69.00,\"AvgServiceTime\":\"00:01:01\",\"ServiceSLACount\":81,\"ServiceSLAPercentage\":98.78,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":18},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":119,\"PercentageIssuedTickets\":53.36,\"ServedTicketsPerCategory\":99,\"PercentageServedTickets\":53.80,\"AvgWaitTime\":\"00:31:28\",\"WaitingSLACount\":63,\"WaitingSLAPercentage\":52.94,\"AvgServiceTime\":\"00:04:55\",\"ServiceSLACount\":93,\"ServiceSLAPercentage\":93.94,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":20},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.90,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":1.09,\"AvgWaitTime\":\"00:00:04\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:06:37\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"184 / 223 (82.51%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:25:40 | SLA: 60.54%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:10 | SLA: 96.20%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":0.10,\"AverageWaitingTimePerCategory\":22.83},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":1.03,\"AverageWaitingTimePerCategory\":19.33},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":4.92,\"AverageWaitingTimePerCategory\":31.47},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":6.63,\"AverageWaitingTimePerCategory\":0.07},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66 8/30/2024 11:00:45 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.195.225.41 8/30/2024 11:00:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.195.225.41 8/30/2024 11:00:47 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.195.173.136 8/30/2024 11:00:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.195.173.136 8/30/2024 11:00:49 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 5.195.173.136 8/30/2024 11:00:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 5.195.173.136 8/30/2024 11:01:47 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.225.41 8/30/2024 11:01:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.225.41 8/30/2024 11:01:48 AM | Request Received onLoginClick=> userName: Enoch.fresnell | Client IP: 5.195.225.41 8/30/2024 11:01:48 AM | Response Sent => {"Result":"0","UserID":"44","UserRoleID":"3","UserLevelID":"14-R","UserName":"Enoch.fresnell","Password":"h/HkzblpHKs=","tokenKey":"NLA8G7O0GH"} | Client IP: 5.195.225.41 8/30/2024 11:01:49 AM | Request Received getUserModuleRights=> branchId:0userId: 44 | Client IP: 5.195.225.41 8/30/2024 11:01:50 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.225.41 8/30/2024 11:01:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.225.41 8/30/2024 11:01:50 AM | Request Received getDashboardList=> userId: 44, languageCode:En | Client IP: 5.195.225.41 8/30/2024 11:01:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.225.41 8/30/2024 11:01:50 AM | Request Received getDashboardList=> userId: 44, languageCode:En | Client IP: 5.195.225.41 8/30/2024 11:01:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.225.41 8/30/2024 11:01:54 AM | Request Received getDashboardData=> fid: 37|34|47|35|49|48|50| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.225.41 8/30/2024 11:01:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.225.41 8/30/2024 11:02:03 AM | Request Received getReportData=> fid: 37|34|47|35|49|48|50| ftype: ffrom: 2024-08-30 fto: 2024-08-30 fOtherParameters: category:RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|ATB-Arb Training Auto|ATM-Arb Training Manual|CAS-Cashier|CLR-Clearance|CLR-Clerance|CAS-Corporate|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|DDR-Dessert Course|EPA-EDI Parking Assess|EPA-EDI Parking Test|ENT-Eng Training Auto|ETM-Eng Training Manual|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|EVT-Evaluation Test|ETY-EYE TEST|EYE-Eye Test|FLO-File Opening|FLR-File Renewal|FRC-Friday Class|HEB-Heavy Bus|HEF-Heavy Bus Friday|HEB-Heavy Bus Reg Alt|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|HTF-Heavy Truck Friday|HTR-Heavy Truck Reg Alt|RUG-Hindi Urdo Reg|ILC-International Licens|IDL-Intl Driving License|LIC-License Issue|LBF-Light Bus Friday|LBR-Light Bus Reg Alt|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|MAL-Manual All|MOC-Mock Test|MOT-Mock Test|MTS-Mock Test Simulator|MNC-MOT Night Course|MRA-MOT Regular|MSH-MOT Shift|MWE-MOT Weekend|MOB-Motorbike|NFO-New File Opening|NIC-Night Class|PAT-Parking Assess Test|PAT-Parking Assessment|PAY-Payment|PET-Pre Evaluation Test|PRT-Pre Evaluation Test|RAG-Registration Arb|REG-Registration Eng|RUG-Registration Urdu|RAT-Road Assesment Test|RAT-Road Assess Test|RAT-Road Assessment Test|RTE-Road Test|RTA-RTA File Opening|RRT-RTA Road Test|RTA-RTA Services|RST-RTA Smart Parking Te|RST-RTA Smartyard Test|RTT-RTA Theory Test|SIC-Shift Class|LBN-Shovel|SBO-Simulator Booking|SMT-Simulator Booking|SOB-Simulator Booking|SOB-Solo Booking|SBO-Solo Simulator Booki|RRA-Theory Test|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41 8/30/2024 11:02:03 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Arabic Training Auto\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.16,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.19,\"AvgWaitTime\":\"00:03:01\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:12:22\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arb Training Auto\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LMV Automatic Course\",\"IssuedTicketsPerCategory\":48,\"PercentageIssuedTickets\":7.72,\"ServedTicketsPerCategory\":48,\"PercentageServedTickets\":9.06,\"AvgWaitTime\":\"00:07:18\",\"WaitingSLACount\":34,\"WaitingSLAPercentage\":70.83,\"AvgServiceTime\":\"00:04:44\",\"ServiceSLACount\":47,\"ServiceSLAPercentage\":97.92,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arabic Training Manu\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arb Training Manual\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":1.77,\"ServedTicketsPerCategory\":11,\"PercentageServedTickets\":2.08,\"AvgWaitTime\":\"00:02:06\",\"WaitingSLACount\":11,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:03:15\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Corporate\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Clearance\",\"IssuedTicketsPerCategory\":45,\"PercentageIssuedTickets\":7.23,\"ServedTicketsPerCategory\":45,\"PercentageServedTickets\":8.49,\"AvgWaitTime\":\"00:03:00\",\"WaitingSLACount\":45,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:26\",\"ServiceSLACount\":45,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Clerance\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":1.77,\"ServedTicketsPerCategory\":11,\"PercentageServedTickets\":2.08,\"AvgWaitTime\":\"00:05:39\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":81.82,\"AvgServiceTime\":\"00:01:36\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":15,\"PercentageIssuedTickets\":2.41,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":2.45,\"AvgWaitTime\":\"00:02:50\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":86.67,\"AvgServiceTime\":\"00:01:20\",\"ServiceSLACount\":13,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.32,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LMV Coorporate Taxi \",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.16,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.48,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.57,\"AvgWaitTime\":\"00:01:14\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:04:53\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Dessert Course\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Eng Training Auto\",\"IssuedTicketsPerCategory\":28,\"PercentageIssuedTickets\":4.50,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:02:03\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":25,\"PercentageNoShowTickets\":4.02,\"UnqualifiedTickets\":3},{\"CategoryName\":\"English Training Aut\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.48,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.57,\"AvgWaitTime\":\"00:06:36\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:37\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EDI Parking Assess\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":1.29,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":1.51,\"AvgWaitTime\":\"00:05:14\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:04:05\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EDI Parking Test\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.48,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.57,\"AvgWaitTime\":\"00:21:41\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Eng Training Manual\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"English Training Man\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EYE TEST\",\"IssuedTicketsPerCategory\":58,\"PercentageIssuedTickets\":9.32,\"ServedTicketsPerCategory\":58,\"PercentageServedTickets\":10.94,\"AvgWaitTime\":\"00:09:33\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:01:57\",\"ServiceSLACount\":58,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Evaluation Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":1.13,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":1.13,\"AvgWaitTime\":\"00:05:13\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":85.71,\"AvgServiceTime\":\"00:09:44\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"File Opening\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"File Renewal\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.64,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.57,\"AvgWaitTime\":\"00:05:04\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:06:36\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.16,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Friday Class\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LMV Friday Weekend\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.32,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"Heavy Light Bus\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.32,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.38,\"AvgWaitTime\":\"00:10:28\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:02:24\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Heavy Bus\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.16,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.19,\"AvgWaitTime\":\"00:01:28\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:16\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.32,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.38,\"AvgWaitTime\":\"00:13:23\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:05:06\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.16,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.19,\"AvgWaitTime\":\"00:00:07\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:05:29\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"International Licens\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.16,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Shovel\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.16,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.19,\"AvgWaitTime\":\"00:06:49\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:17\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"License Issue\",\"IssuedTicketsPerCategory\":61,\"PercentageIssuedTickets\":9.81,\"ServedTicketsPerCategory\":59,\"PercentageServedTickets\":11.13,\"AvgWaitTime\":\"00:01:35\",\"WaitingSLACount\":59,\"WaitingSLAPercentage\":96.72,\"AvgServiceTime\":\"00:01:22\",\"ServiceSLACount\":59,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"Heavy Light Forklift\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.16,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.19,\"AvgWaitTime\":\"00:06:16\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:17\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LMV Manual\",\"IssuedTicketsPerCategory\":53,\"PercentageIssuedTickets\":8.52,\"ServedTicketsPerCategory\":33,\"PercentageServedTickets\":6.23,\"AvgWaitTime\":\"00:01:44\",\"WaitingSLACount\":33,\"WaitingSLAPercentage\":62.26,\"AvgServiceTime\":\"00:02:33\",\"ServiceSLACount\":33,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":18,\"PercentageNoShowTickets\":2.89,\"UnqualifiedTickets\":2},{\"CategoryName\":\"LMV Auto\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LP Renewal\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.48,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.57,\"AvgWaitTime\":\"00:02:02\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:03:52\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Manual All\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":2.25,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":2.45,\"AvgWaitTime\":\"00:05:07\",\"WaitingSLACount\":11,\"WaitingSLAPercentage\":78.57,\"AvgServiceTime\":\"00:05:14\",\"ServiceSLACount\":13,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Motorbike\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Mock Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"MOT Regular\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.64,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"LMV Night Course\",\"IssuedTicketsPerCategory\":39,\"PercentageIssuedTickets\":6.27,\"ServedTicketsPerCategory\":38,\"PercentageServedTickets\":7.17,\"AvgWaitTime\":\"00:04:58\",\"WaitingSLACount\":35,\"WaitingSLAPercentage\":89.74,\"AvgServiceTime\":\"00:05:25\",\"ServiceSLACount\":36,\"ServiceSLAPercentage\":94.74,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"New File Opening\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Night Class\",\"IssuedTicketsPerCategory\":12,\"PercentageIssuedTickets\":1.93,\"ServedTicketsPerCategory\":12,\"PercentageServedTickets\":2.26,\"AvgWaitTime\":\"00:04:59\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:06:23\",\"ServiceSLACount\":12,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Parking Assess Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Parking Assessment\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":1.45,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":1.70,\"AvgWaitTime\":\"00:05:32\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:01\",\"ServiceSLACount\":9,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Payment\",\"IssuedTicketsPerCategory\":46,\"PercentageIssuedTickets\":7.40,\"ServedTicketsPerCategory\":43,\"PercentageServedTickets\":8.11,\"AvgWaitTime\":\"00:02:12\",\"WaitingSLACount\":43,\"WaitingSLAPercentage\":93.48,\"AvgServiceTime\":\"00:02:47\",\"ServiceSLACount\":43,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.16,\"UnqualifiedTickets\":2},{\"CategoryName\":\"Pre Evaluation Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Pre Evaluation Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":1.13,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":1.32,\"AvgWaitTime\":\"00:00:22\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:11:13\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":85.71,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Road Assesment Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Road Assess Test\",\"IssuedTicketsPerCategory\":32,\"PercentageIssuedTickets\":5.14,\"ServedTicketsPerCategory\":30,\"PercentageServedTickets\":5.66,\"AvgWaitTime\":\"00:02:13\",\"WaitingSLACount\":30,\"WaitingSLAPercentage\":93.75,\"AvgServiceTime\":\"00:01:27\",\"ServiceSLACount\":30,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"Road Assessment Test\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":1.13,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":1.32,\"AvgWaitTime\":\"00:11:56\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":71.43,\"AvgServiceTime\":\"00:00:43\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":0.80,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.94,\"AvgWaitTime\":\"00:13:48\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":40.00,\"AvgServiceTime\":\"00:19:47\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":80.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":1.45,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":1.32,\"AvgWaitTime\":\"00:00:07\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:07:04\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"Theory Test\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.48,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.19,\"AvgWaitTime\":\"00:28:36\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"RTA Road Test\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.64,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.75,\"AvgWaitTime\":\"00:04:44\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:00:13\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"RTA Smart Parking Te\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":1.61,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":1.89,\"AvgWaitTime\":\"00:01:48\",\"WaitingSLACount\":10,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:25\",\"ServiceSLACount\":10,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"RTA Smartyard Test\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"RTA File Opening\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"RTA Services\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":1.77,\"ServedTicketsPerCategory\":11,\"PercentageServedTickets\":2.08,\"AvgWaitTime\":\"00:00:25\",\"WaitingSLACount\":11,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:47\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Road Test\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.16,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"RTA Theory Test\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":1.13,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":1.32,\"AvgWaitTime\":\"00:06:07\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":85.71,\"AvgServiceTime\":\"00:01:29\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":0.64,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.75,\"AvgWaitTime\":\"00:00:23\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:06:47\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Solo Simulator Booki\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Shift Class\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.48,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.38,\"AvgWaitTime\":\"00:03:36\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:11:23\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":21,\"PercentageIssuedTickets\":3.38,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.75,\"AvgWaitTime\":\"00:00:49\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":19.05,\"AvgServiceTime\":\"00:03:08\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":16,\"PercentageNoShowTickets\":2.57,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Simulator Booking\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Solo Booking\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LMV Shift or Regular\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"530 / 622 (85.21%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:04:10 | SLA: 74.92%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:14 | SLA: 99.06%\"},{\"colName\":\"No Show\",\"colValue\":\"63 (10.13%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Arabic Training Auto\",\"AverageServiceTimePerCategory\":12.37,\"AverageWaitingTimePerCategory\":3.02},{\"CategoryName\":\"Arb Training Auto\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"LMV Automatic Course\",\"AverageServiceTimePerCategory\":4.74,\"AverageWaitingTimePerCategory\":7.31},{\"CategoryName\":\"Arabic Training Manu\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Arb Training Manual\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":3.26,\"AverageWaitingTimePerCategory\":2.11},{\"CategoryName\":\"Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Clearance\",\"AverageServiceTimePerCategory\":1.45,\"AverageWaitingTimePerCategory\":3.00},{\"CategoryName\":\"Clerance\",\"AverageServiceTimePerCategory\":1.61,\"AverageWaitingTimePerCategory\":5.66},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":1.33,\"AverageWaitingTimePerCategory\":2.83},{\"CategoryName\":\"LMV Coorporate Taxi \",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":4.89,\"AverageWaitingTimePerCategory\":1.23},{\"CategoryName\":\"Dessert Course\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Eng Training Auto\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":2.05},{\"CategoryName\":\"English Training Aut\",\"AverageServiceTimePerCategory\":1.62,\"AverageWaitingTimePerCategory\":6.61},{\"CategoryName\":\"EDI Parking Assess\",\"AverageServiceTimePerCategory\":4.08,\"AverageWaitingTimePerCategory\":5.24},{\"CategoryName\":\"EDI Parking Test\",\"AverageServiceTimePerCategory\":0.07,\"AverageWaitingTimePerCategory\":21.69},{\"CategoryName\":\"Eng Training Manual\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"English Training Man\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"EYE TEST\",\"AverageServiceTimePerCategory\":1.96,\"AverageWaitingTimePerCategory\":9.55},{\"CategoryName\":\"Evaluation Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":9.75,\"AverageWaitingTimePerCategory\":5.23},{\"CategoryName\":\"File Opening\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"File Renewal\",\"AverageServiceTimePerCategory\":6.60,\"AverageWaitingTimePerCategory\":5.07},{\"CategoryName\":\"Friday Class\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"LMV Friday Weekend\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Heavy Light Bus\",\"AverageServiceTimePerCategory\":2.41,\"AverageWaitingTimePerCategory\":10.47},{\"CategoryName\":\"Heavy Bus\",\"AverageServiceTimePerCategory\":2.27,\"AverageWaitingTimePerCategory\":1.47},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":5.10,\"AverageWaitingTimePerCategory\":13.38},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":5.48,\"AverageWaitingTimePerCategory\":0.12},{\"CategoryName\":\"International Licens\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Shovel\",\"AverageServiceTimePerCategory\":0.28,\"AverageWaitingTimePerCategory\":6.82},{\"CategoryName\":\"License Issue\",\"AverageServiceTimePerCategory\":1.37,\"AverageWaitingTimePerCategory\":1.59},{\"CategoryName\":\"Heavy Light Forklift\",\"AverageServiceTimePerCategory\":0.28,\"AverageWaitingTimePerCategory\":6.27},{\"CategoryName\":\"LMV Manual\",\"AverageServiceTimePerCategory\":2.55,\"AverageWaitingTimePerCategory\":1.74},{\"CategoryName\":\"LMV Auto\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"LP Renewal\",\"AverageServiceTimePerCategory\":3.87,\"AverageWaitingTimePerCategory\":2.03},{\"CategoryName\":\"Manual All\",\"AverageServiceTimePerCategory\":5.24,\"AverageWaitingTimePerCategory\":5.12},{\"CategoryName\":\"Motorbike\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Mock Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"MOT Regular\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"LMV Night Course\",\"AverageServiceTimePerCategory\":5.42,\"AverageWaitingTimePerCategory\":4.97},{\"CategoryName\":\"New File Opening\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Night Class\",\"AverageServiceTimePerCategory\":6.39,\"AverageWaitingTimePerCategory\":4.98},{\"CategoryName\":\"Parking Assess Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Parking Assessment\",\"AverageServiceTimePerCategory\":2.03,\"AverageWaitingTimePerCategory\":5.54},{\"CategoryName\":\"Payment\",\"AverageServiceTimePerCategory\":2.79,\"AverageWaitingTimePerCategory\":2.21},{\"CategoryName\":\"Pre Evaluation Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Pre Evaluation Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":11.22,\"AverageWaitingTimePerCategory\":0.37},{\"CategoryName\":\"Road Assesment Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Road Assess Test\",\"AverageServiceTimePerCategory\":1.45,\"AverageWaitingTimePerCategory\":2.23},{\"CategoryName\":\"Road Assessment Test\",\"AverageServiceTimePerCategory\":0.72,\"AverageWaitingTimePerCategory\":11.93},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":19.79,\"AverageWaitingTimePerCategory\":13.81},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":7.07,\"AverageWaitingTimePerCategory\":0.13},{\"CategoryName\":\"Theory Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":28.60},{\"CategoryName\":\"RTA Road Test\",\"AverageServiceTimePerCategory\":0.23,\"AverageWaitingTimePerCategory\":4.74},{\"CategoryName\":\"RTA Smart Parking Te\",\"AverageServiceTimePerCategory\":2.43,\"AverageWaitingTimePerCategory\":1.80},{\"CategoryName\":\"RTA Smartyard Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"RTA File Opening\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"RTA Services\",\"AverageServiceTimePerCategory\":2.79,\"AverageWaitingTimePerCategory\":0.43},{\"CategoryName\":\"Road Test\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"RTA Theory Test\",\"AverageServiceTimePerCategory\":1.48,\"AverageWaitingTimePerCategory\":6.13},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":6.79,\"AverageWaitingTimePerCategory\":0.38},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Solo Simulator Booki\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Shift Class\",\"AverageServiceTimePerCategory\":11.38,\"AverageWaitingTimePerCategory\":3.60},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.15,\"AverageWaitingTimePerCategory\":0.83},{\"CategoryName\":\"Simulator Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Solo Booking\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"LMV Shift or Regular\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41 8/30/2024 11:02:54 AM | Request Received getReportData=> fid: 37|34|47|35|49|48|50| ftype: ffrom: 2024-08-30 fto: 2024-08-30 fOtherParameters: category:RAG-Arabic Registration|REG-English Registration|FLO-File Opening|RUG-Hindi Urdo Reg|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41 8/30/2024 11:02:54 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"File Opening\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:13:48\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":40.00,\"AvgServiceTime\":\"00:19:47\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":80.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5 / 5 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:13:48 | SLA: 40.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:19:47 | SLA: 80.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"File Opening\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":19.79,\"AverageWaitingTimePerCategory\":13.81},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41 8/30/2024 11:03:26 AM | Request Received getReportData=> fid: 37|34|47|35|49|48|50| ftype: ffrom: 2024-01-01 fto: 2024-06-30 fOtherParameters: category:RAG-Arabic Registration|REG-English Registration|FLO-File Opening|RUG-Hindi Urdo Reg|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41 8/30/2024 11:03:26 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"File Opening\",\"IssuedTicketsPerCategory\":764,\"PercentageIssuedTickets\":15.86,\"ServedTicketsPerCategory\":754,\"PercentageServedTickets\":16.44,\"AvgWaitTime\":\"00:02:59\",\"WaitingSLACount\":745,\"WaitingSLAPercentage\":97.51,\"AvgServiceTime\":\"00:02:41\",\"ServiceSLACount\":754,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.12,\"UnqualifiedTickets\":4},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":174,\"PercentageIssuedTickets\":3.61,\"ServedTicketsPerCategory\":162,\"PercentageServedTickets\":3.53,\"AvgWaitTime\":\"00:07:38\",\"WaitingSLACount\":136,\"WaitingSLAPercentage\":78.16,\"AvgServiceTime\":\"00:15:45\",\"ServiceSLACount\":148,\"ServiceSLAPercentage\":91.36,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.23,\"UnqualifiedTickets\":1},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":1982,\"PercentageIssuedTickets\":41.15,\"ServedTicketsPerCategory\":1857,\"PercentageServedTickets\":40.49,\"AvgWaitTime\":\"00:10:01\",\"WaitingSLACount\":1396,\"WaitingSLAPercentage\":70.43,\"AvgServiceTime\":\"00:14:03\",\"ServiceSLACount\":1745,\"ServiceSLAPercentage\":93.97,\"NoShowTickets\":113,\"PercentageNoShowTickets\":2.35,\"UnqualifiedTickets\":12},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":1896,\"PercentageIssuedTickets\":39.37,\"ServedTicketsPerCategory\":1813,\"PercentageServedTickets\":39.53,\"AvgWaitTime\":\"00:11:35\",\"WaitingSLACount\":1274,\"WaitingSLAPercentage\":67.19,\"AvgServiceTime\":\"00:11:43\",\"ServiceSLACount\":1720,\"ServiceSLAPercentage\":94.87,\"NoShowTickets\":73,\"PercentageNoShowTickets\":1.52,\"UnqualifiedTickets\":10}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4586 / 4816 (95.22%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:26 | SLA: 73.73%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:11:19 | SLA: 95.22%\"},{\"colName\":\"No Show\",\"colValue\":\"203 (4.22%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"File Opening\",\"AverageServiceTimePerCategory\":2.70,\"AverageWaitingTimePerCategory\":3.00},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":15.76,\"AverageWaitingTimePerCategory\":7.64},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":14.06,\"AverageWaitingTimePerCategory\":10.03},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":11.72,\"AverageWaitingTimePerCategory\":11.59}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41 8/30/2024 11:04:46 AM | Request Received getReportData=> fid: 37|34|47|35|49|48|50| ftype: ffrom: 2024-01-01 fto: 2024-06-30 fOtherParameters: category:RAG-Arabic Registration|REG-English Registration|FLO-File Opening|RUG-Hindi Urdo Reg|NFO-New File Opening|RAG-Registration Arb|REG-Registration Eng|RUG-Registration Urdu|RTA-RTA File Opening|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41 8/30/2024 11:04:46 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"File Opening\",\"IssuedTicketsPerCategory\":764,\"PercentageIssuedTickets\":3.68,\"ServedTicketsPerCategory\":754,\"PercentageServedTickets\":4.02,\"AvgWaitTime\":\"00:02:59\",\"WaitingSLACount\":745,\"WaitingSLAPercentage\":97.51,\"AvgServiceTime\":\"00:02:41\",\"ServiceSLACount\":754,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":4},{\"CategoryName\":\"New File Opening\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:04:58\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":174,\"PercentageIssuedTickets\":0.84,\"ServedTicketsPerCategory\":162,\"PercentageServedTickets\":0.86,\"AvgWaitTime\":\"00:07:38\",\"WaitingSLACount\":136,\"WaitingSLAPercentage\":78.16,\"AvgServiceTime\":\"00:15:45\",\"ServiceSLACount\":148,\"ServiceSLAPercentage\":91.36,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.05,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":1936,\"PercentageIssuedTickets\":9.34,\"ServedTicketsPerCategory\":1730,\"PercentageServedTickets\":9.23,\"AvgWaitTime\":\"00:05:41\",\"WaitingSLACount\":1527,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:47\",\"ServiceSLACount\":1628,\"ServiceSLAPercentage\":94.10,\"NoShowTickets\":178,\"PercentageNoShowTickets\":0.86,\"UnqualifiedTickets\":28},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":1982,\"PercentageIssuedTickets\":9.56,\"ServedTicketsPerCategory\":1857,\"PercentageServedTickets\":9.91,\"AvgWaitTime\":\"00:10:01\",\"WaitingSLACount\":1396,\"WaitingSLAPercentage\":70.43,\"AvgServiceTime\":\"00:14:03\",\"ServiceSLACount\":1745,\"ServiceSLAPercentage\":93.97,\"NoShowTickets\":113,\"PercentageNoShowTickets\":0.54,\"UnqualifiedTickets\":12},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":7394,\"PercentageIssuedTickets\":35.66,\"ServedTicketsPerCategory\":6638,\"PercentageServedTickets\":35.41,\"AvgWaitTime\":\"00:05:43\",\"WaitingSLACount\":5832,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:15\",\"ServiceSLACount\":6381,\"ServiceSLAPercentage\":96.13,\"NoShowTickets\":661,\"PercentageNoShowTickets\":3.19,\"UnqualifiedTickets\":95},{\"CategoryName\":\"RTA File Opening\",\"IssuedTicketsPerCategory\":187,\"PercentageIssuedTickets\":0.90,\"ServedTicketsPerCategory\":180,\"PercentageServedTickets\":0.96,\"AvgWaitTime\":\"00:10:52\",\"WaitingSLACount\":140,\"WaitingSLAPercentage\":74.87,\"AvgServiceTime\":\"00:06:34\",\"ServiceSLACount\":174,\"ServiceSLAPercentage\":96.67,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":2},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":1896,\"PercentageIssuedTickets\":9.14,\"ServedTicketsPerCategory\":1813,\"PercentageServedTickets\":9.67,\"AvgWaitTime\":\"00:11:35\",\"WaitingSLACount\":1274,\"WaitingSLAPercentage\":67.19,\"AvgServiceTime\":\"00:11:43\",\"ServiceSLACount\":1720,\"ServiceSLAPercentage\":94.87,\"NoShowTickets\":73,\"PercentageNoShowTickets\":0.35,\"UnqualifiedTickets\":10},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":6397,\"PercentageIssuedTickets\":30.85,\"ServedTicketsPerCategory\":5609,\"PercentageServedTickets\":29.92,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":4890,\"WaitingSLAPercentage\":76.44,\"AvgServiceTime\":\"00:09:12\",\"ServiceSLACount\":5500,\"ServiceSLAPercentage\":98.06,\"NoShowTickets\":712,\"PercentageNoShowTickets\":3.43,\"UnqualifiedTickets\":76}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"18748 / 20735 (90.42%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:49 | SLA: 76.90%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:11:06 | SLA: 96.30%\"},{\"colName\":\"No Show\",\"colValue\":\"1759 (8.48%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"File Opening\",\"AverageServiceTimePerCategory\":2.70,\"AverageWaitingTimePerCategory\":3.00},{\"CategoryName\":\"New File Opening\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":4.98},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":15.76,\"AverageWaitingTimePerCategory\":7.64},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":12.78,\"AverageWaitingTimePerCategory\":5.69},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":14.06,\"AverageWaitingTimePerCategory\":10.03},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":12.25,\"AverageWaitingTimePerCategory\":5.73},{\"CategoryName\":\"RTA File Opening\",\"AverageServiceTimePerCategory\":6.57,\"AverageWaitingTimePerCategory\":10.87},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":11.72,\"AverageWaitingTimePerCategory\":11.59},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.21,\"AverageWaitingTimePerCategory\":6.33}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41 8/30/2024 11:05:55 AM | Request Received getReportData=> fid: 37|34|47|35|49|48|50| ftype: ffrom: 2024-01-01 fto: 2024-06-30 fOtherParameters: category:RAG-Arabic Registration|REG-English Registration|RUG-Hindi Urdo Reg|NFO-New File Opening|RTA-RTA File Opening|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41 8/30/2024 11:05:55 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"New File Opening\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":0.12,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.12,\"AvgWaitTime\":\"00:04:58\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":174,\"PercentageIssuedTickets\":4.10,\"ServedTicketsPerCategory\":162,\"PercentageServedTickets\":4.03,\"AvgWaitTime\":\"00:07:38\",\"WaitingSLACount\":136,\"WaitingSLAPercentage\":78.16,\"AvgServiceTime\":\"00:15:45\",\"ServiceSLACount\":148,\"ServiceSLAPercentage\":91.36,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.26,\"UnqualifiedTickets\":1},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":1982,\"PercentageIssuedTickets\":46.70,\"ServedTicketsPerCategory\":1857,\"PercentageServedTickets\":46.23,\"AvgWaitTime\":\"00:10:01\",\"WaitingSLACount\":1396,\"WaitingSLAPercentage\":70.43,\"AvgServiceTime\":\"00:14:03\",\"ServiceSLACount\":1745,\"ServiceSLAPercentage\":93.97,\"NoShowTickets\":113,\"PercentageNoShowTickets\":2.66,\"UnqualifiedTickets\":12},{\"CategoryName\":\"RTA File Opening\",\"IssuedTicketsPerCategory\":187,\"PercentageIssuedTickets\":4.41,\"ServedTicketsPerCategory\":180,\"PercentageServedTickets\":4.48,\"AvgWaitTime\":\"00:10:52\",\"WaitingSLACount\":140,\"WaitingSLAPercentage\":74.87,\"AvgServiceTime\":\"00:06:34\",\"ServiceSLACount\":174,\"ServiceSLAPercentage\":96.67,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.12,\"UnqualifiedTickets\":2},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":1896,\"PercentageIssuedTickets\":44.67,\"ServedTicketsPerCategory\":1813,\"PercentageServedTickets\":45.13,\"AvgWaitTime\":\"00:11:35\",\"WaitingSLACount\":1274,\"WaitingSLAPercentage\":67.19,\"AvgServiceTime\":\"00:11:43\",\"ServiceSLACount\":1720,\"ServiceSLAPercentage\":94.87,\"NoShowTickets\":73,\"PercentageNoShowTickets\":1.72,\"UnqualifiedTickets\":10}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4017 / 4244 (94.65%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:39 | SLA: 69.53%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:12:43 | SLA: 94.40%\"},{\"colName\":\"No Show\",\"colValue\":\"202 (4.76%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"New File Opening\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":4.98},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":15.76,\"AverageWaitingTimePerCategory\":7.64},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":14.06,\"AverageWaitingTimePerCategory\":10.03},{\"CategoryName\":\"RTA File Opening\",\"AverageServiceTimePerCategory\":6.57,\"AverageWaitingTimePerCategory\":10.87},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":11.72,\"AverageWaitingTimePerCategory\":11.59}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41 8/30/2024 11:32:31 AM | Request Received getReportData=> fid: 37|34|47|35|49|48|50| ftype: ffrom: 2024-01-01 fto: 2024-06-30 fOtherParameters: category:RAG-Arabic Registration|REG-English Registration|FLO-File Opening|RUG-Hindi Urdo Reg|NFO-New File Opening|RAG-Registration Arb|REG-Registration Eng|RUG-Registration Urdu|RTA-RTA File Opening|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41 8/30/2024 11:32:32 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"File Opening\",\"IssuedTicketsPerCategory\":764,\"PercentageIssuedTickets\":3.68,\"ServedTicketsPerCategory\":754,\"PercentageServedTickets\":4.02,\"AvgWaitTime\":\"00:02:59\",\"WaitingSLACount\":745,\"WaitingSLAPercentage\":97.51,\"AvgServiceTime\":\"00:02:41\",\"ServiceSLACount\":754,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":4},{\"CategoryName\":\"New File Opening\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":0.02,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:04:58\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":174,\"PercentageIssuedTickets\":0.84,\"ServedTicketsPerCategory\":162,\"PercentageServedTickets\":0.86,\"AvgWaitTime\":\"00:07:38\",\"WaitingSLACount\":136,\"WaitingSLAPercentage\":78.16,\"AvgServiceTime\":\"00:15:45\",\"ServiceSLACount\":148,\"ServiceSLAPercentage\":91.36,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.05,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Registration Arb\",\"IssuedTicketsPerCategory\":1936,\"PercentageIssuedTickets\":9.34,\"ServedTicketsPerCategory\":1730,\"PercentageServedTickets\":9.23,\"AvgWaitTime\":\"00:05:41\",\"WaitingSLACount\":1527,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:47\",\"ServiceSLACount\":1628,\"ServiceSLAPercentage\":94.10,\"NoShowTickets\":178,\"PercentageNoShowTickets\":0.86,\"UnqualifiedTickets\":28},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":1982,\"PercentageIssuedTickets\":9.56,\"ServedTicketsPerCategory\":1857,\"PercentageServedTickets\":9.91,\"AvgWaitTime\":\"00:10:01\",\"WaitingSLACount\":1396,\"WaitingSLAPercentage\":70.43,\"AvgServiceTime\":\"00:14:03\",\"ServiceSLACount\":1745,\"ServiceSLAPercentage\":93.97,\"NoShowTickets\":113,\"PercentageNoShowTickets\":0.54,\"UnqualifiedTickets\":12},{\"CategoryName\":\"Registration Eng\",\"IssuedTicketsPerCategory\":7394,\"PercentageIssuedTickets\":35.66,\"ServedTicketsPerCategory\":6638,\"PercentageServedTickets\":35.41,\"AvgWaitTime\":\"00:05:43\",\"WaitingSLACount\":5832,\"WaitingSLAPercentage\":78.87,\"AvgServiceTime\":\"00:12:15\",\"ServiceSLACount\":6381,\"ServiceSLAPercentage\":96.13,\"NoShowTickets\":661,\"PercentageNoShowTickets\":3.19,\"UnqualifiedTickets\":95},{\"CategoryName\":\"RTA File Opening\",\"IssuedTicketsPerCategory\":187,\"PercentageIssuedTickets\":0.90,\"ServedTicketsPerCategory\":180,\"PercentageServedTickets\":0.96,\"AvgWaitTime\":\"00:10:52\",\"WaitingSLACount\":140,\"WaitingSLAPercentage\":74.87,\"AvgServiceTime\":\"00:06:34\",\"ServiceSLACount\":174,\"ServiceSLAPercentage\":96.67,\"NoShowTickets\":5,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":2},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":1896,\"PercentageIssuedTickets\":9.14,\"ServedTicketsPerCategory\":1813,\"PercentageServedTickets\":9.67,\"AvgWaitTime\":\"00:11:35\",\"WaitingSLACount\":1274,\"WaitingSLAPercentage\":67.19,\"AvgServiceTime\":\"00:11:43\",\"ServiceSLACount\":1720,\"ServiceSLAPercentage\":94.87,\"NoShowTickets\":73,\"PercentageNoShowTickets\":0.35,\"UnqualifiedTickets\":10},{\"CategoryName\":\"Registration Urdu\",\"IssuedTicketsPerCategory\":6397,\"PercentageIssuedTickets\":30.85,\"ServedTicketsPerCategory\":5609,\"PercentageServedTickets\":29.92,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":4890,\"WaitingSLAPercentage\":76.44,\"AvgServiceTime\":\"00:09:12\",\"ServiceSLACount\":5500,\"ServiceSLAPercentage\":98.06,\"NoShowTickets\":712,\"PercentageNoShowTickets\":3.43,\"UnqualifiedTickets\":76}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"18748 / 20735 (90.42%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:49 | SLA: 76.90%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:11:06 | SLA: 96.30%\"},{\"colName\":\"No Show\",\"colValue\":\"1759 (8.48%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"File Opening\",\"AverageServiceTimePerCategory\":2.70,\"AverageWaitingTimePerCategory\":3.00},{\"CategoryName\":\"New File Opening\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":4.98},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":15.76,\"AverageWaitingTimePerCategory\":7.64},{\"CategoryName\":\"Registration Arb\",\"AverageServiceTimePerCategory\":12.78,\"AverageWaitingTimePerCategory\":5.69},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":14.06,\"AverageWaitingTimePerCategory\":10.03},{\"CategoryName\":\"Registration Eng\",\"AverageServiceTimePerCategory\":12.25,\"AverageWaitingTimePerCategory\":5.73},{\"CategoryName\":\"RTA File Opening\",\"AverageServiceTimePerCategory\":6.57,\"AverageWaitingTimePerCategory\":10.87},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":11.72,\"AverageWaitingTimePerCategory\":11.59},{\"CategoryName\":\"Registration Urdu\",\"AverageServiceTimePerCategory\":9.21,\"AverageWaitingTimePerCategory\":6.33}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41 8/30/2024 11:39:23 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 8/30/2024 11:39:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 8/30/2024 11:39:25 AM | Request Received onLoginClick=> userName: edc | Client IP: 91.72.151.66 8/30/2024 11:39:25 AM | Response Sent => {"Result":"0","UserID":"110","UserRoleID":"2","UserLevelID":"25-R","UserName":"edc","Password":"ngx9X6BMM9Y=","tokenKey":"5CSOMD3KG9"} | Client IP: 91.72.151.66 8/30/2024 11:39:25 AM | Request Received getUserModuleRights=> branchId:0userId: 110 | Client IP: 91.72.151.66 8/30/2024 11:39:26 AM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 91.72.151.66 8/30/2024 11:39:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 91.72.151.66 8/30/2024 11:39:27 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 11:39:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 11:39:27 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66 8/30/2024 11:39:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66 8/30/2024 11:39:29 AM | Request Received getDashboardList=> userId: 110, languageCode:En | Client IP: 91.72.151.66 8/30/2024 11:39:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":88,"UserId":110,"DashboardName":"UniversityFeedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1644144318790)\/","DashboardCreatedTime":"\/Date(1644144318790)\/"},{"DashboardID":152,"UserId":110,"DashboardName":"test1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884428767)\/","DashboardCreatedTime":"\/Date(1721884428767)\/"},{"DashboardID":153,"UserId":110,"DashboardName":"ED_Dashboard_test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1721884484237)\/","DashboardCreatedTime":"\/Date(1721884484237)\/"},{"DashboardID":74,"UserId":110,"DashboardName":"test","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1639279043103)\/","DashboardCreatedTime":"\/Date(1639279043103)\/"},{"DashboardID":84,"UserId":110,"DashboardName":"Testt","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1643256134733)\/","DashboardCreatedTime":"\/Date(1643256134733)\/"},{"DashboardID":92,"UserId":110,"DashboardName":"dhadashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646211188890)\/","DashboardCreatedTime":"\/Date(1646211188890)\/"},{"DashboardID":95,"UserId":110,"DashboardName":"TrainingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1648716043657)\/","DashboardCreatedTime":"\/Date(1648716043657)\/"},{"DashboardID":115,"UserId":110,"DashboardName":"SQCCR","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477328920)\/","DashboardCreatedTime":"\/Date(1663477328920)\/"},{"DashboardID":116,"UserId":110,"DashboardName":"SQCCCATEGORY","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1663477397363)\/","DashboardCreatedTime":"\/Date(1663477397363)\/"},{"DashboardID":150,"UserId":110,"DashboardName":"edcc","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1720092747843)\/","DashboardCreatedTime":"\/Date(1720092747843)\/"}] | Client IP: 91.72.151.66 8/30/2024 11:39:29 AM | Request Received getDashboardData=> fid: 73|74|115| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 11:39:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 11:39:33 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 11:39:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 11:40:27 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 11:40:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 11:41:27 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 11:41:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 11:42:27 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 11:42:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 11:44:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 11:44:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 11:46:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 11:46:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 11:48:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 11:48:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 11:50:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 11:50:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 11:52:25 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 11:52:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 11:54:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 11:54:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 11:56:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 11:56:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 11:58:26 AM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 11:58:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 12:00:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 12:00:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 12:02:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 12:02:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 12:04:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 12:04:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 12:06:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 12:06:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 12:08:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 12:08:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 12:10:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 12:10:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 12:12:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 12:12:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 12:14:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 12:14:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 12:16:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 12:16:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 12:18:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 12:18:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 12:20:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 12:20:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 12:22:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 12:22:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 12:24:25 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 12:24:25 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 12:25:46 PM | Request Received getReportData=> fid: 37|34|47|35|49|48|50| ftype: ffrom: 2024-01-01 fto: 2024-06-30 fOtherParameters: category:RAG-Arabic Registration|ATB-Arabic Training Auto|ATM-Arabic Training Manu|ATB-Arb Training Auto|ATM-Arb Training Manual|CAS-Cashier|CLR-Clearance|CLR-Clerance|CAS-Corporate|COC-Corporate Clearance|SOB-Corporate Payments|DDR-Desert Driving|DDR-Dessert Course|EPA-EDI Parking Assess|EPA-EDI Parking Test|ENT-Eng Training Auto|ETM-Eng Training Manual|REG-English Registration|ENT-English Training Aut|ETM-English Training Man|EVT-Evaluation Test|ETY-EYE TEST|EYE-Eye Test|FLO-File Opening|FLR-File Renewal|FRC-Friday Class|HEB-Heavy Bus|HEF-Heavy Bus Friday|HEB-Heavy Bus Reg Alt|HBN-Heavy Light Bus|LLR-Heavy Light Forklift|HET-Heavy Truck|HTN-Heavy Truck|HTF-Heavy Truck Friday|HTR-Heavy Truck Reg Alt|RUG-Hindi Urdo Reg|ILC-International Licens|IDL-Intl Driving License|LIC-License Issue|LBF-Light Bus Friday|LBR-Light Bus Reg Alt|LAM-LMV ARB AUTO MANUAL|LMV-LMV Auto|ATC-LMV Automatic Course|COS-LMV Coorporate Taxi |FWC-LMV Friday Weekend|LMA-LMV Manual|NCO-LMV Night Course|SRE-LMV Shift or Regular|LPR-LP Renewal|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 14-R | Client IP: 5.195.225.41 8/30/2024 12:25:47 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"Arabic Training Auto\",\"IssuedTicketsPerCategory\":49,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"03:03:07\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":2.04,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":45},{\"CategoryName\":\"Arb Training Auto\",\"IssuedTicketsPerCategory\":23,\"PercentageIssuedTickets\":0.01,\"ServedTicketsPerCategory\":20,\"PercentageServedTickets\":0.01,\"AvgWaitTime\":\"00:02:38\",\"WaitingSLACount\":20,\"WaitingSLAPercentage\":86.96,\"AvgServiceTime\":\"00:06:22\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":95.00,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LMV Automatic Course\",\"IssuedTicketsPerCategory\":19807,\"PercentageIssuedTickets\":12.47,\"ServedTicketsPerCategory\":18348,\"PercentageServedTickets\":13.04,\"AvgWaitTime\":\"00:11:09\",\"WaitingSLACount\":15507,\"WaitingSLAPercentage\":78.29,\"AvgServiceTime\":\"00:03:08\",\"ServiceSLACount\":18271,\"ServiceSLAPercentage\":99.58,\"NoShowTickets\":1395,\"PercentageNoShowTickets\":0.88,\"UnqualifiedTickets\":64},{\"CategoryName\":\"Arabic Training Manu\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Arb Training Manual\",\"IssuedTicketsPerCategory\":260,\"PercentageIssuedTickets\":0.16,\"ServedTicketsPerCategory\":206,\"PercentageServedTickets\":0.15,\"AvgWaitTime\":\"00:06:37\",\"WaitingSLACount\":192,\"WaitingSLAPercentage\":73.85,\"AvgServiceTime\":\"00:02:09\",\"ServiceSLACount\":206,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":47,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":7},{\"CategoryName\":\"Cashier\",\"IssuedTicketsPerCategory\":4042,\"PercentageIssuedTickets\":2.54,\"ServedTicketsPerCategory\":3601,\"PercentageServedTickets\":2.56,\"AvgWaitTime\":\"00:05:28\",\"WaitingSLACount\":3308,\"WaitingSLAPercentage\":81.84,\"AvgServiceTime\":\"00:02:52\",\"ServiceSLACount\":3591,\"ServiceSLAPercentage\":99.72,\"NoShowTickets\":317,\"PercentageNoShowTickets\":0.20,\"UnqualifiedTickets\":124},{\"CategoryName\":\"Corporate\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Clearance\",\"IssuedTicketsPerCategory\":7586,\"PercentageIssuedTickets\":4.78,\"ServedTicketsPerCategory\":7519,\"PercentageServedTickets\":5.35,\"AvgWaitTime\":\"00:02:23\",\"WaitingSLACount\":7375,\"WaitingSLAPercentage\":97.22,\"AvgServiceTime\":\"00:01:23\",\"ServiceSLACount\":7518,\"ServiceSLAPercentage\":99.99,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":56},{\"CategoryName\":\"Clerance\",\"IssuedTicketsPerCategory\":5200,\"PercentageIssuedTickets\":3.27,\"ServedTicketsPerCategory\":4950,\"PercentageServedTickets\":3.52,\"AvgWaitTime\":\"00:06:06\",\"WaitingSLACount\":4492,\"WaitingSLAPercentage\":86.38,\"AvgServiceTime\":\"00:02:33\",\"ServiceSLACount\":4917,\"ServiceSLAPercentage\":99.33,\"NoShowTickets\":108,\"PercentageNoShowTickets\":0.07,\"UnqualifiedTickets\":142},{\"CategoryName\":\"Corporate Clearance\",\"IssuedTicketsPerCategory\":3778,\"PercentageIssuedTickets\":2.38,\"ServedTicketsPerCategory\":3035,\"PercentageServedTickets\":2.16,\"AvgWaitTime\":\"00:08:08\",\"WaitingSLACount\":1386,\"WaitingSLAPercentage\":36.69,\"AvgServiceTime\":\"00:02:53\",\"ServiceSLACount\":2582,\"ServiceSLAPercentage\":85.07,\"NoShowTickets\":554,\"PercentageNoShowTickets\":0.35,\"UnqualifiedTickets\":189},{\"CategoryName\":\"LMV Coorporate Taxi \",\"IssuedTicketsPerCategory\":532,\"PercentageIssuedTickets\":0.33,\"ServedTicketsPerCategory\":422,\"PercentageServedTickets\":0.30,\"AvgWaitTime\":\"01:00:45\",\"WaitingSLACount\":167,\"WaitingSLAPercentage\":31.39,\"AvgServiceTime\":\"00:03:13\",\"ServiceSLACount\":418,\"ServiceSLAPercentage\":99.05,\"NoShowTickets\":36,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":74},{\"CategoryName\":\"Desert Driving\",\"IssuedTicketsPerCategory\":421,\"PercentageIssuedTickets\":0.27,\"ServedTicketsPerCategory\":382,\"PercentageServedTickets\":0.27,\"AvgWaitTime\":\"00:03:48\",\"WaitingSLACount\":363,\"WaitingSLAPercentage\":86.22,\"AvgServiceTime\":\"00:05:57\",\"ServiceSLACount\":379,\"ServiceSLAPercentage\":99.21,\"NoShowTickets\":23,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":16},{\"CategoryName\":\"Dessert Course\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Eng Training Auto\",\"IssuedTicketsPerCategory\":7409,\"PercentageIssuedTickets\":4.66,\"ServedTicketsPerCategory\":5906,\"PercentageServedTickets\":4.20,\"AvgWaitTime\":\"00:04:13\",\"WaitingSLACount\":5690,\"WaitingSLAPercentage\":76.80,\"AvgServiceTime\":\"00:04:09\",\"ServiceSLACount\":5854,\"ServiceSLAPercentage\":99.12,\"NoShowTickets\":1412,\"PercentageNoShowTickets\":0.89,\"UnqualifiedTickets\":91},{\"CategoryName\":\"English Training Aut\",\"IssuedTicketsPerCategory\":519,\"PercentageIssuedTickets\":0.33,\"ServedTicketsPerCategory\":61,\"PercentageServedTickets\":0.04,\"AvgWaitTime\":\"01:16:17\",\"WaitingSLACount\":35,\"WaitingSLAPercentage\":6.74,\"AvgServiceTime\":\"00:06:15\",\"ServiceSLACount\":58,\"ServiceSLAPercentage\":95.08,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":458},{\"CategoryName\":\"EDI Parking Assess\",\"IssuedTicketsPerCategory\":3090,\"PercentageIssuedTickets\":1.95,\"ServedTicketsPerCategory\":3082,\"PercentageServedTickets\":2.19,\"AvgWaitTime\":\"00:02:01\",\"WaitingSLACount\":3052,\"WaitingSLAPercentage\":98.77,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":3057,\"ServiceSLAPercentage\":99.19,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":8},{\"CategoryName\":\"EDI Parking Test\",\"IssuedTicketsPerCategory\":735,\"PercentageIssuedTickets\":0.46,\"ServedTicketsPerCategory\":719,\"PercentageServedTickets\":0.51,\"AvgWaitTime\":\"00:04:06\",\"WaitingSLACount\":693,\"WaitingSLAPercentage\":94.29,\"AvgServiceTime\":\"00:03:59\",\"ServiceSLACount\":716,\"ServiceSLAPercentage\":99.58,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":16},{\"CategoryName\":\"Eng Training Manual\",\"IssuedTicketsPerCategory\":79,\"PercentageIssuedTickets\":0.05,\"ServedTicketsPerCategory\":72,\"PercentageServedTickets\":0.05,\"AvgWaitTime\":\"00:03:51\",\"WaitingSLACount\":71,\"WaitingSLAPercentage\":89.87,\"AvgServiceTime\":\"00:03:13\",\"ServiceSLACount\":72,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"English Training Man\",\"IssuedTicketsPerCategory\":41,\"PercentageIssuedTickets\":0.03,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"02:08:19\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":2.44,\"AvgServiceTime\":\"00:00:15\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":37},{\"CategoryName\":\"EYE TEST\",\"IssuedTicketsPerCategory\":9856,\"PercentageIssuedTickets\":6.20,\"ServedTicketsPerCategory\":9728,\"PercentageServedTickets\":6.92,\"AvgWaitTime\":\"00:02:46\",\"WaitingSLACount\":9392,\"WaitingSLAPercentage\":95.29,\"AvgServiceTime\":\"00:03:47\",\"ServiceSLACount\":9693,\"ServiceSLAPercentage\":99.64,\"NoShowTickets\":18,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":110},{\"CategoryName\":\"Evaluation Test\",\"IssuedTicketsPerCategory\":343,\"PercentageIssuedTickets\":0.22,\"ServedTicketsPerCategory\":321,\"PercentageServedTickets\":0.23,\"AvgWaitTime\":\"00:20:03\",\"WaitingSLACount\":264,\"WaitingSLAPercentage\":76.97,\"AvgServiceTime\":\"00:00:34\",\"ServiceSLACount\":321,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":21,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1},{\"CategoryName\":\"Eye Test\",\"IssuedTicketsPerCategory\":2395,\"PercentageIssuedTickets\":1.51,\"ServedTicketsPerCategory\":2380,\"PercentageServedTickets\":1.69,\"AvgWaitTime\":\"00:05:07\",\"WaitingSLACount\":2168,\"WaitingSLAPercentage\":90.52,\"AvgServiceTime\":\"00:10:03\",\"ServiceSLACount\":2353,\"ServiceSLAPercentage\":98.87,\"NoShowTickets\":9,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":6},{\"CategoryName\":\"File Opening\",\"IssuedTicketsPerCategory\":764,\"PercentageIssuedTickets\":0.48,\"ServedTicketsPerCategory\":754,\"PercentageServedTickets\":0.54,\"AvgWaitTime\":\"00:02:59\",\"WaitingSLACount\":745,\"WaitingSLAPercentage\":97.51,\"AvgServiceTime\":\"00:02:41\",\"ServiceSLACount\":754,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"File Renewal\",\"IssuedTicketsPerCategory\":1629,\"PercentageIssuedTickets\":1.03,\"ServedTicketsPerCategory\":1474,\"PercentageServedTickets\":1.05,\"AvgWaitTime\":\"00:05:12\",\"WaitingSLACount\":1362,\"WaitingSLAPercentage\":83.61,\"AvgServiceTime\":\"00:04:15\",\"ServiceSLACount\":1471,\"ServiceSLAPercentage\":99.80,\"NoShowTickets\":151,\"PercentageNoShowTickets\":0.10,\"UnqualifiedTickets\":4},{\"CategoryName\":\"Friday Class\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:04\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"LMV Friday Weekend\",\"IssuedTicketsPerCategory\":301,\"PercentageIssuedTickets\":0.19,\"ServedTicketsPerCategory\":165,\"PercentageServedTickets\":0.12,\"AvgWaitTime\":\"00:58:06\",\"WaitingSLACount\":93,\"WaitingSLAPercentage\":30.90,\"AvgServiceTime\":\"00:00:55\",\"ServiceSLACount\":165,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":30,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":106},{\"CategoryName\":\"Heavy Light Bus\",\"IssuedTicketsPerCategory\":880,\"PercentageIssuedTickets\":0.55,\"ServedTicketsPerCategory\":816,\"PercentageServedTickets\":0.58,\"AvgWaitTime\":\"00:13:50\",\"WaitingSLACount\":570,\"WaitingSLAPercentage\":64.77,\"AvgServiceTime\":\"00:05:38\",\"ServiceSLACount\":811,\"ServiceSLAPercentage\":99.39,\"NoShowTickets\":50,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":14},{\"CategoryName\":\"Heavy Bus\",\"IssuedTicketsPerCategory\":1732,\"PercentageIssuedTickets\":1.09,\"ServedTicketsPerCategory\":1582,\"PercentageServedTickets\":1.12,\"AvgWaitTime\":\"00:07:48\",\"WaitingSLACount\":1417,\"WaitingSLAPercentage\":81.81,\"AvgServiceTime\":\"00:06:46\",\"ServiceSLACount\":1557,\"ServiceSLAPercentage\":98.42,\"NoShowTickets\":141,\"PercentageNoShowTickets\":0.09,\"UnqualifiedTickets\":9},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":826,\"PercentageIssuedTickets\":0.52,\"ServedTicketsPerCategory\":741,\"PercentageServedTickets\":0.53,\"AvgWaitTime\":\"00:08:39\",\"WaitingSLACount\":642,\"WaitingSLAPercentage\":77.72,\"AvgServiceTime\":\"00:06:20\",\"ServiceSLACount\":730,\"ServiceSLAPercentage\":98.52,\"NoShowTickets\":74,\"PercentageNoShowTickets\":0.05,\"UnqualifiedTickets\":11},{\"CategoryName\":\"Heavy Truck\",\"IssuedTicketsPerCategory\":711,\"PercentageIssuedTickets\":0.45,\"ServedTicketsPerCategory\":627,\"PercentageServedTickets\":0.45,\"AvgWaitTime\":\"00:16:22\",\"WaitingSLACount\":436,\"WaitingSLAPercentage\":61.32,\"AvgServiceTime\":\"00:05:32\",\"ServiceSLACount\":625,\"ServiceSLAPercentage\":99.68,\"NoShowTickets\":50,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":34},{\"CategoryName\":\"Intl Driving License\",\"IssuedTicketsPerCategory\":791,\"PercentageIssuedTickets\":0.50,\"ServedTicketsPerCategory\":742,\"PercentageServedTickets\":0.53,\"AvgWaitTime\":\"00:04:26\",\"WaitingSLACount\":687,\"WaitingSLAPercentage\":86.85,\"AvgServiceTime\":\"00:17:00\",\"ServiceSLACount\":694,\"ServiceSLAPercentage\":93.53,\"NoShowTickets\":35,\"PercentageNoShowTickets\":0.02,\"UnqualifiedTickets\":14},{\"CategoryName\":\"International Licens\",\"IssuedTicketsPerCategory\":315,\"PercentageIssuedTickets\":0.20,\"ServedTicketsPerCategory\":292,\"PercentageServedTickets\":0.21,\"AvgWaitTime\":\"00:15:22\",\"WaitingSLACount\":183,\"WaitingSLAPercentage\":58.10,\"AvgServiceTime\":\"00:20:01\",\"ServiceSLACount\":259,\"ServiceSLAPercentage\":88.70,\"NoShowTickets\":18,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":5},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"IssuedTicketsPerCategory\":578,\"PercentageIssuedTickets\":0.36,\"ServedTicketsPerCategory\":524,\"PercentageServedTickets\":0.37,\"AvgWaitTime\":\"00:56:58\",\"WaitingSLACount\":152,\"WaitingSLAPercentage\":26.30,\"AvgServiceTime\":\"00:00:51\",\"ServiceSLACount\":523,\"ServiceSLAPercentage\":99.81,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":54},{\"CategoryName\":\"License Issue\",\"IssuedTicketsPerCategory\":16986,\"PercentageIssuedTickets\":10.69,\"ServedTicketsPerCategory\":16911,\"PercentageServedTickets\":12.02,\"AvgWaitTime\":\"00:02:22\",\"WaitingSLACount\":16725,\"WaitingSLAPercentage\":98.46,\"AvgServiceTime\":\"00:01:29\",\"ServiceSLACount\":16898,\"ServiceSLAPercentage\":99.92,\"NoShowTickets\":51,\"PercentageNoShowTickets\":0.03,\"UnqualifiedTickets\":24},{\"CategoryName\":\"Heavy Light Forklift\",\"IssuedTicketsPerCategory\":765,\"PercentageIssuedTickets\":0.48,\"ServedTicketsPerCategory\":661,\"PercentageServedTickets\":0.47,\"AvgWaitTime\":\"00:17:11\",\"WaitingSLACount\":447,\"WaitingSLAPercentage\":58.43,\"AvgServiceTime\":\"00:05:21\",\"ServiceSLACount\":660,\"ServiceSLAPercentage\":99.85,\"NoShowTickets\":59,\"PercentageNoShowTickets\":0.04,\"UnqualifiedTickets\":45},{\"CategoryName\":\"LMV Manual\",\"IssuedTicketsPerCategory\":25941,\"PercentageIssuedTickets\":16.33,\"ServedTicketsPerCategory\":22622,\"PercentageServedTickets\":16.08,\"AvgWaitTime\":\"00:09:44\",\"WaitingSLACount\":17797,\"WaitingSLAPercentage\":68.61,\"AvgServiceTime\":\"00:03:14\",\"ServiceSLACount\":22533,\"ServiceSLAPercentage\":99.61,\"NoShowTickets\":3194,\"PercentageNoShowTickets\":2.01,\"UnqualifiedTickets\":125},{\"CategoryName\":\"LMV Auto\",\"IssuedTicketsPerCategory\":71,\"PercentageIssuedTickets\":0.04,\"ServedTicketsPerCategory\":43,\"PercentageServedTickets\":0.03,\"AvgWaitTime\":\"00:11:42\",\"WaitingSLACount\":36,\"WaitingSLAPercentage\":50.70,\"AvgServiceTime\":\"00:03:28\",\"ServiceSLACount\":43,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":8,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":20},{\"CategoryName\":\"LP Renewal\",\"IssuedTicketsPerCategory\":2700,\"PercentageIssuedTickets\":1.70,\"ServedTicketsPerCategory\":2433,\"PercentageServedTickets\":1.73,\"AvgWaitTime\":\"00:06:19\",\"WaitingSLACount\":2145,\"WaitingSLAPercentage\":79.44,\"AvgServiceTime\":\"00:04:29\",\"ServiceSLACount\":2404,\"ServiceSLAPercentage\":98.81,\"NoShowTickets\":261,\"PercentageNoShowTickets\":0.16,\"UnqualifiedTickets\":6},{\"CategoryName\":\"LMV Night Course\",\"IssuedTicketsPerCategory\":15014,\"PercentageIssuedTickets\":9.45,\"ServedTicketsPerCategory\":10912,\"PercentageServedTickets\":7.76,\"AvgWaitTime\":\"00:05:49\",\"WaitingSLACount\":10257,\"WaitingSLAPercentage\":68.32,\"AvgServiceTime\":\"00:02:44\",\"ServiceSLACount\":10870,\"ServiceSLAPercentage\":99.62,\"NoShowTickets\":4014,\"PercentageNoShowTickets\":2.53,\"UnqualifiedTickets\":88},{\"CategoryName\":\"Arabic Registration\",\"IssuedTicketsPerCategory\":174,\"PercentageIssuedTickets\":0.11,\"ServedTicketsPerCategory\":162,\"PercentageServedTickets\":0.12,\"AvgWaitTime\":\"00:07:38\",\"WaitingSLACount\":136,\"WaitingSLAPercentage\":78.16,\"AvgServiceTime\":\"00:15:45\",\"ServiceSLACount\":148,\"ServiceSLAPercentage\":91.36,\"NoShowTickets\":11,\"PercentageNoShowTickets\":0.01,\"UnqualifiedTickets\":1},{\"CategoryName\":\"English Registration\",\"IssuedTicketsPerCategory\":1982,\"PercentageIssuedTickets\":1.25,\"ServedTicketsPerCategory\":1857,\"PercentageServedTickets\":1.32,\"AvgWaitTime\":\"00:10:01\",\"WaitingSLACount\":1396,\"WaitingSLAPercentage\":70.43,\"AvgServiceTime\":\"00:14:03\",\"ServiceSLACount\":1745,\"ServiceSLAPercentage\":93.97,\"NoShowTickets\":113,\"PercentageNoShowTickets\":0.07,\"UnqualifiedTickets\":12},{\"CategoryName\":\"Hindi Urdo Reg\",\"IssuedTicketsPerCategory\":1896,\"PercentageIssuedTickets\":1.19,\"ServedTicketsPerCategory\":1813,\"PercentageServedTickets\":1.29,\"AvgWaitTime\":\"00:11:35\",\"WaitingSLACount\":1274,\"WaitingSLAPercentage\":67.19,\"AvgServiceTime\":\"00:11:43\",\"ServiceSLACount\":1720,\"ServiceSLAPercentage\":94.87,\"NoShowTickets\":73,\"PercentageNoShowTickets\":0.05,\"UnqualifiedTickets\":10},{\"CategoryName\":\"Corporate Payments\",\"IssuedTicketsPerCategory\":17614,\"PercentageIssuedTickets\":11.09,\"ServedTicketsPerCategory\":13824,\"PercentageServedTickets\":9.83,\"AvgWaitTime\":\"00:07:24\",\"WaitingSLACount\":10764,\"WaitingSLAPercentage\":61.11,\"AvgServiceTime\":\"00:03:08\",\"ServiceSLACount\":13713,\"ServiceSLAPercentage\":99.20,\"NoShowTickets\":3576,\"PercentageNoShowTickets\":2.25,\"UnqualifiedTickets\":214},{\"CategoryName\":\"LMV Shift or Regular\",\"IssuedTicketsPerCategory\":1014,\"PercentageIssuedTickets\":0.64,\"ServedTicketsPerCategory\":947,\"PercentageServedTickets\":0.67,\"AvgWaitTime\":\"00:36:00\",\"WaitingSLACount\":493,\"WaitingSLAPercentage\":48.62,\"AvgServiceTime\":\"00:03:26\",\"ServiceSLACount\":939,\"ServiceSLAPercentage\":99.16,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":64}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"140663 / 158851 (88.55%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:07:25 | SLA: 76.76%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:28 | SLA: 99.03%\"},{\"colName\":\"No Show\",\"colValue\":\"15878 (10.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Arabic Training Auto\",\"AverageServiceTimePerCategory\":0.06,\"AverageWaitingTimePerCategory\":183.13},{\"CategoryName\":\"Arb Training Auto\",\"AverageServiceTimePerCategory\":6.38,\"AverageWaitingTimePerCategory\":2.63},{\"CategoryName\":\"LMV Automatic Course\",\"AverageServiceTimePerCategory\":3.14,\"AverageWaitingTimePerCategory\":11.15},{\"CategoryName\":\"Arabic Training Manu\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Arb Training Manual\",\"AverageServiceTimePerCategory\":2.15,\"AverageWaitingTimePerCategory\":6.62},{\"CategoryName\":\"Cashier\",\"AverageServiceTimePerCategory\":2.87,\"AverageWaitingTimePerCategory\":5.47},{\"CategoryName\":\"Corporate\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Clearance\",\"AverageServiceTimePerCategory\":1.39,\"AverageWaitingTimePerCategory\":2.39},{\"CategoryName\":\"Clerance\",\"AverageServiceTimePerCategory\":2.57,\"AverageWaitingTimePerCategory\":6.11},{\"CategoryName\":\"Corporate Clearance\",\"AverageServiceTimePerCategory\":2.89,\"AverageWaitingTimePerCategory\":8.14},{\"CategoryName\":\"LMV Coorporate Taxi \",\"AverageServiceTimePerCategory\":3.23,\"AverageWaitingTimePerCategory\":60.75},{\"CategoryName\":\"Desert Driving\",\"AverageServiceTimePerCategory\":5.97,\"AverageWaitingTimePerCategory\":3.81},{\"CategoryName\":\"Dessert Course\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Eng Training Auto\",\"AverageServiceTimePerCategory\":4.16,\"AverageWaitingTimePerCategory\":4.23},{\"CategoryName\":\"English Training Aut\",\"AverageServiceTimePerCategory\":6.25,\"AverageWaitingTimePerCategory\":76.29},{\"CategoryName\":\"EDI Parking Assess\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":2.03},{\"CategoryName\":\"EDI Parking Test\",\"AverageServiceTimePerCategory\":4.00,\"AverageWaitingTimePerCategory\":4.11},{\"CategoryName\":\"Eng Training Manual\",\"AverageServiceTimePerCategory\":3.22,\"AverageWaitingTimePerCategory\":3.86},{\"CategoryName\":\"English Training Man\",\"AverageServiceTimePerCategory\":0.26,\"AverageWaitingTimePerCategory\":128.33},{\"CategoryName\":\"EYE TEST\",\"AverageServiceTimePerCategory\":3.79,\"AverageWaitingTimePerCategory\":2.78},{\"CategoryName\":\"Evaluation Test\",\"AverageServiceTimePerCategory\":0.58,\"AverageWaitingTimePerCategory\":20.06},{\"CategoryName\":\"Eye Test\",\"AverageServiceTimePerCategory\":10.06,\"AverageWaitingTimePerCategory\":5.13},{\"CategoryName\":\"File Opening\",\"AverageServiceTimePerCategory\":2.70,\"AverageWaitingTimePerCategory\":3.00},{\"CategoryName\":\"File Renewal\",\"AverageServiceTimePerCategory\":4.27,\"AverageWaitingTimePerCategory\":5.22},{\"CategoryName\":\"Friday Class\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":0.07},{\"CategoryName\":\"LMV Friday Weekend\",\"AverageServiceTimePerCategory\":0.92,\"AverageWaitingTimePerCategory\":58.11},{\"CategoryName\":\"Heavy Light Bus\",\"AverageServiceTimePerCategory\":5.63,\"AverageWaitingTimePerCategory\":13.84},{\"CategoryName\":\"Heavy Bus\",\"AverageServiceTimePerCategory\":6.77,\"AverageWaitingTimePerCategory\":7.81},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":6.35,\"AverageWaitingTimePerCategory\":8.66},{\"CategoryName\":\"Heavy Truck\",\"AverageServiceTimePerCategory\":5.53,\"AverageWaitingTimePerCategory\":16.37},{\"CategoryName\":\"Intl Driving License\",\"AverageServiceTimePerCategory\":17.01,\"AverageWaitingTimePerCategory\":4.44},{\"CategoryName\":\"International Licens\",\"AverageServiceTimePerCategory\":20.02,\"AverageWaitingTimePerCategory\":15.38},{\"CategoryName\":\"LMV ARB AUTO MANUAL\",\"AverageServiceTimePerCategory\":0.86,\"AverageWaitingTimePerCategory\":56.98},{\"CategoryName\":\"License Issue\",\"AverageServiceTimePerCategory\":1.50,\"AverageWaitingTimePerCategory\":2.38},{\"CategoryName\":\"Heavy Light Forklift\",\"AverageServiceTimePerCategory\":5.37,\"AverageWaitingTimePerCategory\":17.19},{\"CategoryName\":\"LMV Manual\",\"AverageServiceTimePerCategory\":3.25,\"AverageWaitingTimePerCategory\":9.74},{\"CategoryName\":\"LMV Auto\",\"AverageServiceTimePerCategory\":3.48,\"AverageWaitingTimePerCategory\":11.71},{\"CategoryName\":\"LP Renewal\",\"AverageServiceTimePerCategory\":4.49,\"AverageWaitingTimePerCategory\":6.32},{\"CategoryName\":\"LMV Night Course\",\"AverageServiceTimePerCategory\":2.73,\"AverageWaitingTimePerCategory\":5.82},{\"CategoryName\":\"Arabic Registration\",\"AverageServiceTimePerCategory\":15.76,\"AverageWaitingTimePerCategory\":7.64},{\"CategoryName\":\"English Registration\",\"AverageServiceTimePerCategory\":14.06,\"AverageWaitingTimePerCategory\":10.03},{\"CategoryName\":\"Hindi Urdo Reg\",\"AverageServiceTimePerCategory\":11.72,\"AverageWaitingTimePerCategory\":11.59},{\"CategoryName\":\"Corporate Payments\",\"AverageServiceTimePerCategory\":3.14,\"AverageWaitingTimePerCategory\":7.40},{\"CategoryName\":\"LMV Shift or Regular\",\"AverageServiceTimePerCategory\":3.45,\"AverageWaitingTimePerCategory\":36.01}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.225.41 8/30/2024 12:26:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 12:26:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 12:28:26 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 12:28:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 12:29:39 PM | Request Received getDashboardData=> fid: 73| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66 8/30/2024 12:29:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66 8/30/2024 2:09:41 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.225.41 8/30/2024 2:09:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.225.41 8/30/2024 3:07:31 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 87.201.129.148 8/30/2024 3:07:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 87.201.129.148 8/30/2024 3:07:36 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.148 8/30/2024 3:07:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.148 8/30/2024 3:07:41 PM | Request Received onLoginClick=> userName: etihad | Client IP: 87.201.129.148 8/30/2024 3:07:41 PM | Response Sent => {"Result":"0","UserID":"89","UserRoleID":"2","UserLevelID":"69-B","UserName":"etihad","Password":"d5xUthcQPIs=","tokenKey":"HACH5369Q4"} | Client IP: 87.201.129.148 8/30/2024 3:07:42 PM | Request Received getUserModuleRights=> branchId:0userId: 89 | Client IP: 87.201.129.148 8/30/2024 3:07:45 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.148 8/30/2024 3:07:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.148 8/30/2024 3:07:45 PM | Request Received getDashboardList=> userId: 89, languageCode:En | Client IP: 87.201.129.148 8/30/2024 3:07:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":62,"UserId":89,"DashboardName":"ImportExport","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633859920427)\/","DashboardCreatedTime":"\/Date(1633859920427)\/"},{"DashboardID":66,"UserId":89,"DashboardName":"regina","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635312949990)\/","DashboardCreatedTime":"\/Date(1635312949990)\/"},{"DashboardID":144,"UserId":89,"DashboardName":"sabri","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1698731044650)\/","DashboardCreatedTime":"\/Date(1698731044650)\/"},{"DashboardID":148,"UserId":89,"DashboardName":"WaitingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1711433893943)\/","DashboardCreatedTime":"\/Date(1711433893943)\/"},{"DashboardID":61,"UserId":89,"DashboardName":"graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633587978823)\/","DashboardCreatedTime":"\/Date(1633587978823)\/"},{"DashboardID":127,"UserId":89,"DashboardName":"ShajiDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189199550)\/","DashboardCreatedTime":"\/Date(1674189199550)\/"},{"DashboardID":128,"UserId":89,"DashboardName":"Shajiwaiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189336923)\/","DashboardCreatedTime":"\/Date(1674189336923)\/"}] | Client IP: 87.201.129.148 8/30/2024 3:07:46 PM | Request Received getDashboardList=> userId: 89, languageCode:En | Client IP: 87.201.129.148 8/30/2024 3:07:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":62,"UserId":89,"DashboardName":"ImportExport","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633859920427)\/","DashboardCreatedTime":"\/Date(1633859920427)\/"},{"DashboardID":66,"UserId":89,"DashboardName":"regina","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635312949990)\/","DashboardCreatedTime":"\/Date(1635312949990)\/"},{"DashboardID":144,"UserId":89,"DashboardName":"sabri","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1698731044650)\/","DashboardCreatedTime":"\/Date(1698731044650)\/"},{"DashboardID":148,"UserId":89,"DashboardName":"WaitingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1711433893943)\/","DashboardCreatedTime":"\/Date(1711433893943)\/"},{"DashboardID":61,"UserId":89,"DashboardName":"graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633587978823)\/","DashboardCreatedTime":"\/Date(1633587978823)\/"},{"DashboardID":127,"UserId":89,"DashboardName":"ShajiDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189199550)\/","DashboardCreatedTime":"\/Date(1674189199550)\/"},{"DashboardID":128,"UserId":89,"DashboardName":"Shajiwaiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189336923)\/","DashboardCreatedTime":"\/Date(1674189336923)\/"}] | Client IP: 87.201.129.148 8/30/2024 3:07:47 PM | Request Received getDashboardData=> fid: 69| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148 8/30/2024 3:07:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148 8/30/2024 3:09:01 PM | Request Received getDashboardList=> userId: 89, languageCode:En | Client IP: 87.201.129.148 8/30/2024 3:09:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":62,"UserId":89,"DashboardName":"ImportExport","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633859920427)\/","DashboardCreatedTime":"\/Date(1633859920427)\/"},{"DashboardID":66,"UserId":89,"DashboardName":"regina","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1635312949990)\/","DashboardCreatedTime":"\/Date(1635312949990)\/"},{"DashboardID":144,"UserId":89,"DashboardName":"sabri","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1698731044650)\/","DashboardCreatedTime":"\/Date(1698731044650)\/"},{"DashboardID":148,"UserId":89,"DashboardName":"WaitingDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1711433893943)\/","DashboardCreatedTime":"\/Date(1711433893943)\/"},{"DashboardID":61,"UserId":89,"DashboardName":"graph","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1633587978823)\/","DashboardCreatedTime":"\/Date(1633587978823)\/"},{"DashboardID":127,"UserId":89,"DashboardName":"ShajiDashboard","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189199550)\/","DashboardCreatedTime":"\/Date(1674189199550)\/"},{"DashboardID":128,"UserId":89,"DashboardName":"Shajiwaiting","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1674189336923)\/","DashboardCreatedTime":"\/Date(1674189336923)\/"}] | Client IP: 87.201.129.148 8/30/2024 3:09:01 PM | Request Received getDashboardData=> fid: 69| ftype: ffrom: 2024-08-30 fto: 2024-08-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.148 8/30/2024 3:09:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.148 8/30/2024 3:09:04 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-08-30 fto: 2024-08-30 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|IMP-Import|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148 8/30/2024 3:09:04 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"DHABI NORMAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"DHABI RFS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP FASTRACK VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":28,\"PercentageIssuedTickets\":54.90,\"ServedTicketsPerCategory\":26,\"PercentageServedTickets\":53.06,\"AvgWaitTime\":\"00:04:26\",\"WaitingSLACount\":24,\"WaitingSLAPercentage\":85.71,\"AvgServiceTime\":\"00:03:30\",\"ServiceSLACount\":26,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":1.96,\"UnqualifiedTickets\":1},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":11.76,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":12.24,\"AvgWaitTime\":\"00:07:45\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:23:11\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":83.33,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"IMP FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":17,\"PercentageIssuedTickets\":33.33,\"ServedTicketsPerCategory\":17,\"PercentageServedTickets\":34.69,\"AvgWaitTime\":\"00:04:19\",\"WaitingSLACount\":15,\"WaitingSLAPercentage\":88.24,\"AvgServiceTime\":\"00:05:21\",\"ServiceSLACount\":15,\"ServiceSLAPercentage\":88.24,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"49 / 51 (96.08%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:04:48 | SLA: 82.35%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:33 | SLA: 93.88%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (1.96%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"DHABI NORMAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"DHABI RFS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"EXP FASTRACK VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":3.50,\"AverageWaitingTimePerCategory\":4.44},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":23.19,\"AverageWaitingTimePerCategory\":7.76},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"IMP FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":5.36,\"AverageWaitingTimePerCategory\":4.33}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148 8/30/2024 3:09:15 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-08-30 fto: 2024-08-30 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148 8/30/2024 3:09:15 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":28,\"PercentageIssuedTickets\":82.35,\"ServedTicketsPerCategory\":26,\"PercentageServedTickets\":81.25,\"AvgWaitTime\":\"00:04:26\",\"WaitingSLACount\":24,\"WaitingSLAPercentage\":85.71,\"AvgServiceTime\":\"00:03:30\",\"ServiceSLACount\":26,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":2.94,\"UnqualifiedTickets\":1},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":17.65,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":18.75,\"AvgWaitTime\":\"00:07:45\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:23:11\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":83.33,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"32 / 34 (94.12%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:02 | SLA: 79.41%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:07:11 | SLA: 96.88%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (2.94%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":3.50,\"AverageWaitingTimePerCategory\":4.44},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":23.19,\"AverageWaitingTimePerCategory\":7.76},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148 8/30/2024 3:09:21 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-08-18 fto: 2024-08-18 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148 8/30/2024 3:09:21 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":23.53,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":23.53,\"AvgWaitTime\":\"00:03:15\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:38:08\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":75.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":52.94,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":52.94,\"AvgWaitTime\":\"00:15:39\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:27:40\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":77.78,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":23.53,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":23.53,\"AvgWaitTime\":\"00:06:09\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:19:28\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"17 / 17 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:30 | SLA: 70.59%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:28:12 | SLA: 70.59%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":38.14,\"AverageWaitingTimePerCategory\":3.26},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":27.67,\"AverageWaitingTimePerCategory\":15.66},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":19.47,\"AverageWaitingTimePerCategory\":6.16}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148 8/30/2024 3:09:27 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-08-21 fto: 2024-08-21 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148 8/30/2024 3:09:28 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":41,\"PercentageIssuedTickets\":63.08,\"ServedTicketsPerCategory\":39,\"PercentageServedTickets\":62.90,\"AvgWaitTime\":\"00:05:39\",\"WaitingSLACount\":31,\"WaitingSLAPercentage\":75.61,\"AvgServiceTime\":\"00:05:54\",\"ServiceSLACount\":37,\"ServiceSLAPercentage\":94.87,\"NoShowTickets\":2,\"PercentageNoShowTickets\":3.08,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":22,\"PercentageIssuedTickets\":33.85,\"ServedTicketsPerCategory\":21,\"PercentageServedTickets\":33.87,\"AvgWaitTime\":\"00:03:16\",\"WaitingSLACount\":19,\"WaitingSLAPercentage\":86.36,\"AvgServiceTime\":\"00:08:53\",\"ServiceSLACount\":20,\"ServiceSLAPercentage\":95.24,\"NoShowTickets\":1,\"PercentageNoShowTickets\":1.54,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":3.08,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":3.23,\"AvgWaitTime\":\"00:09:55\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:03:03\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"62 / 65 (95.38%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:04:59 | SLA: 78.46%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:49 | SLA: 95.16%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (4.62%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":5.90,\"AverageWaitingTimePerCategory\":5.66},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":8.89,\"AverageWaitingTimePerCategory\":3.28},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":3.05,\"AverageWaitingTimePerCategory\":9.93}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148 8/30/2024 3:09:34 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-08-18 fto: 2024-08-24 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148 8/30/2024 3:09:35 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":267,\"PercentageIssuedTickets\":66.75,\"ServedTicketsPerCategory\":263,\"PercentageServedTickets\":67.09,\"AvgWaitTime\":\"00:07:54\",\"WaitingSLACount\":190,\"WaitingSLAPercentage\":71.16,\"AvgServiceTime\":\"00:07:13\",\"ServiceSLACount\":238,\"ServiceSLAPercentage\":90.49,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.75,\"UnqualifiedTickets\":1},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":120,\"PercentageIssuedTickets\":30.00,\"ServedTicketsPerCategory\":116,\"PercentageServedTickets\":29.59,\"AvgWaitTime\":\"00:08:56\",\"WaitingSLACount\":86,\"WaitingSLAPercentage\":71.67,\"AvgServiceTime\":\"00:13:07\",\"ServiceSLACount\":109,\"ServiceSLAPercentage\":93.97,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.75,\"UnqualifiedTickets\":1},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":13,\"PercentageIssuedTickets\":3.25,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":3.32,\"AvgWaitTime\":\"00:07:42\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":69.23,\"AvgServiceTime\":\"00:20:48\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":46.15,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"392 / 400 (98.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:08:12 | SLA: 71.25%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:09:25 | SLA: 90.05%\"},{\"colName\":\"No Show\",\"colValue\":\"6 (1.50%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":7.23,\"AverageWaitingTimePerCategory\":7.91},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":13.13,\"AverageWaitingTimePerCategory\":8.94},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":20.80,\"AverageWaitingTimePerCategory\":7.71}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148 8/30/2024 3:11:24 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-08-18 fto: 2024-08-24 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148 8/30/2024 3:11:24 PM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"CountServedTickets\":263,\"PercentageServedTickets\":67.09,\"AvgWaitTime\":\"00:07:54\",\"MaxWaitTime\":\"01:02:46\",\"WaitingSLACount\":190,\"WaitingSLAPercentage\":71.16},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"CountServedTickets\":116,\"PercentageServedTickets\":29.59,\"AvgWaitTime\":\"00:08:56\",\"MaxWaitTime\":\"01:23:40\",\"WaitingSLACount\":86,\"WaitingSLAPercentage\":71.67},{\"CategoryName\":\"EXP NORMAL VIP\",\"CountServedTickets\":13,\"PercentageServedTickets\":3.32,\"AvgWaitTime\":\"00:07:42\",\"MaxWaitTime\":\"00:29:11\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":69.23}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"392 / 400 (98.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:08:12 | Max.: 01:23:40 | SLA: 71.25% (285)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"CountServedTickets\":263,\"PercentageServedTickets\":\"68\",\"AvgWaitTime\":\"7.92\",\"MaxWaitTime\":\"01:02:46\",\"WaitingSLACount\":190,\"WaitingSLAPercentage\":\"71.16%\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"CountServedTickets\":116,\"PercentageServedTickets\":\"30\",\"AvgWaitTime\":\"8.95\",\"MaxWaitTime\":\"01:23:40\",\"WaitingSLACount\":86,\"WaitingSLAPercentage\":\"71.67%\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"CountServedTickets\":13,\"PercentageServedTickets\":\"4\",\"AvgWaitTime\":\"7.72\",\"MaxWaitTime\":\"00:29:11\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":\"69.23%\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148 8/30/2024 3:12:30 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-08-18 fto: 2024-08-24 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:service$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148 8/30/2024 3:12:30 PM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"MaxServiceTime\",\"colText\":\"Service Time Max.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"CountServedTickets\":263,\"PercentageServedTickets\":67.09,\"AvgServiceTime\":\"00:07:13\",\"MaxServiceTime\":\"02:27:40\",\"ServiceSLACount\":238,\"ServiceSLAPercentage\":90.49},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"CountServedTickets\":116,\"PercentageServedTickets\":29.59,\"AvgServiceTime\":\"00:13:07\",\"MaxServiceTime\":\"01:51:20\",\"ServiceSLACount\":109,\"ServiceSLAPercentage\":93.97},{\"CategoryName\":\"EXP NORMAL VIP\",\"CountServedTickets\":13,\"PercentageServedTickets\":3.32,\"AvgServiceTime\":\"00:20:48\",\"MaxServiceTime\":\"01:10:49\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":46.15}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"392 / 400 (98.00%)\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:09:25 | Max.: 02:27:40 | SLA: 90.05% (353)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"CountServedTickets\":263,\"PercentageServedTickets\":\"68\",\"AvgServiceTime\":\"7.23\",\"MaxServiceTime\":\"02:27:40\",\"ServiceSLACount\":238,\"ServiceSLAPercentage\":\"90.49\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"CountServedTickets\":116,\"PercentageServedTickets\":\"30\",\"AvgServiceTime\":\"13.13\",\"MaxServiceTime\":\"01:51:20\",\"ServiceSLACount\":109,\"ServiceSLAPercentage\":\"93.97\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"CountServedTickets\":13,\"PercentageServedTickets\":\"4\",\"AvgServiceTime\":\"20.80\",\"MaxServiceTime\":\"01:10:49\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":\"46.15\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148 8/30/2024 3:16:24 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-08-18 fto: 2024-08-24 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148 8/30/2024 3:16:24 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":267,\"PercentageIssuedTickets\":66.75,\"ServedTicketsPerCategory\":263,\"PercentageServedTickets\":67.09,\"AvgWaitTime\":\"00:07:54\",\"WaitingSLACount\":190,\"WaitingSLAPercentage\":71.16,\"AvgServiceTime\":\"00:07:13\",\"ServiceSLACount\":238,\"ServiceSLAPercentage\":90.49,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.75,\"UnqualifiedTickets\":1},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":120,\"PercentageIssuedTickets\":30.00,\"ServedTicketsPerCategory\":116,\"PercentageServedTickets\":29.59,\"AvgWaitTime\":\"00:08:56\",\"WaitingSLACount\":86,\"WaitingSLAPercentage\":71.67,\"AvgServiceTime\":\"00:13:07\",\"ServiceSLACount\":109,\"ServiceSLAPercentage\":93.97,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.75,\"UnqualifiedTickets\":1},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":13,\"PercentageIssuedTickets\":3.25,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":3.32,\"AvgWaitTime\":\"00:07:42\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":69.23,\"AvgServiceTime\":\"00:20:48\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":46.15,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"392 / 400 (98.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:08:12 | SLA: 71.25%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:09:25 | SLA: 90.05%\"},{\"colName\":\"No Show\",\"colValue\":\"6 (1.50%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":7.23,\"AverageWaitingTimePerCategory\":7.91},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":13.13,\"AverageWaitingTimePerCategory\":8.94},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":20.80,\"AverageWaitingTimePerCategory\":7.71}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148 8/30/2024 3:16:35 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-08-18 fto: 2024-08-24 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148 8/30/2024 3:16:35 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":267,\"PercentageIssuedTickets\":66.75,\"ServedTicketsPerCategory\":263,\"PercentageServedTickets\":67.09,\"AvgWaitTime\":\"00:07:54\",\"WaitingSLACount\":190,\"WaitingSLAPercentage\":71.16,\"AvgServiceTime\":\"00:07:13\",\"ServiceSLACount\":238,\"ServiceSLAPercentage\":90.49,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.75,\"UnqualifiedTickets\":1},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":120,\"PercentageIssuedTickets\":30.00,\"ServedTicketsPerCategory\":116,\"PercentageServedTickets\":29.59,\"AvgWaitTime\":\"00:08:56\",\"WaitingSLACount\":86,\"WaitingSLAPercentage\":71.67,\"AvgServiceTime\":\"00:13:07\",\"ServiceSLACount\":109,\"ServiceSLAPercentage\":93.97,\"NoShowTickets\":3,\"PercentageNoShowTickets\":0.75,\"UnqualifiedTickets\":1},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":13,\"PercentageIssuedTickets\":3.25,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":3.32,\"AvgWaitTime\":\"00:07:42\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":69.23,\"AvgServiceTime\":\"00:20:48\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":46.15,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"392 / 400 (98.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:08:12 | SLA: 71.25%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:09:25 | SLA: 90.05%\"},{\"colName\":\"No Show\",\"colValue\":\"6 (1.50%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":7.23,\"AverageWaitingTimePerCategory\":7.91},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":13.13,\"AverageWaitingTimePerCategory\":8.94},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":20.80,\"AverageWaitingTimePerCategory\":7.71}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148 8/30/2024 3:16:59 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-08-18 fto: 2024-08-24 fOtherParameters: category:INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148 8/30/2024 3:16:59 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":324,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":315,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:05:36\",\"WaitingSLACount\":281,\"WaitingSLAPercentage\":86.73,\"AvgServiceTime\":\"00:05:22\",\"ServiceSLACount\":293,\"ServiceSLAPercentage\":93.02,\"NoShowTickets\":8,\"PercentageNoShowTickets\":2.47,\"UnqualifiedTickets\":1}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"315 / 324 (97.22%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:36 | SLA: 86.73%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:22 | SLA: 93.02%\"},{\"colName\":\"No Show\",\"colValue\":\"8 (2.47%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":5.37,\"AverageWaitingTimePerCategory\":5.61}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148 8/30/2024 3:18:37 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-08-18 fto: 2024-08-24 fOtherParameters: category:INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148 8/30/2024 3:18:37 PM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[{\"CategoryName\":\"IMP NORMAL\",\"CountServedTickets\":315,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:05:36\",\"MaxWaitTime\":\"03:05:36\",\"WaitingSLACount\":281,\"WaitingSLAPercentage\":86.73}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"315 / 324 (97.22%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:36 | Max.: 03:05:36 | SLA: 86.73% (281)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"IMP NORMAL\",\"CountServedTickets\":315,\"PercentageServedTickets\":\"100\",\"AvgWaitTime\":\"5.60\",\"MaxWaitTime\":\"03:05:36\",\"WaitingSLACount\":281,\"WaitingSLAPercentage\":\"86.73%\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148 8/30/2024 3:19:22 PM | Request Received getReportData=> fid: 69| ftype: ffrom: 2024-08-18 fto: 2024-08-24 fOtherParameters: category:INN-IMP NORMAL|$ticketStatus:$ticketState:service$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 69-B | Client IP: 87.201.129.148 8/30/2024 3:19:22 PM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"MaxServiceTime\",\"colText\":\"Service Time Max.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"CategoryName\":\"IMP NORMAL\",\"CountServedTickets\":315,\"PercentageServedTickets\":100.00,\"AvgServiceTime\":\"00:05:22\",\"MaxServiceTime\":\"02:08:02\",\"ServiceSLACount\":293,\"ServiceSLAPercentage\":93.02}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"315 / 324 (97.22%)\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:22 | Max.: 02:08:02 | SLA: 93.02% (293)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"IMP NORMAL\",\"CountServedTickets\":315,\"PercentageServedTickets\":\"100\",\"AvgServiceTime\":\"5.37\",\"MaxServiceTime\":\"02:08:02\",\"ServiceSLACount\":293,\"ServiceSLAPercentage\":\"93.02\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.148 8/30/2024 3:31:39 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.148 8/30/2024 3:31:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.148