5/22/2024 7:00:51 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118
5/22/2024 7:00:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118
5/22/2024 7:06:31 AM | Request Received onLoginClick=> userName: soliman1346 | Client IP: 5.195.105.118
5/22/2024 7:06:32 AM | Response Sent => {"Result":"0","UserID":"172","UserRoleID":"4","UserLevelID":"73-B","UserName":"soliman1346","Password":"tRe7pHjc1sI=","tokenKey":"BIGY3W3JDE"} | Client IP: 5.195.105.118
5/22/2024 7:06:32 AM | Request Received getUserModuleRights=> branchId:0userId: 172 | Client IP: 5.195.105.118
5/22/2024 7:06:33 AM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118
5/22/2024 7:06:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/22/2024 7:06:34 AM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118
5/22/2024 7:06:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/22/2024 7:06:34 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
5/22/2024 7:06:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:06:34 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 5.195.105.118
5/22/2024 7:06:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 5.195.105.118
5/22/2024 7:06:36 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.105.118
5/22/2024 7:06:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:06:55 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:06:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:06:55 AM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 5.195.105.118
5/22/2024 7:06:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 5.195.105.118
5/22/2024 7:07:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:07:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:08:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:08:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:09:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:09:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:10:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:10:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:11:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:11:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:12:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:12:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:13:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:13:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:14:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:14:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:15:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:15:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:16:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:16:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:17:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:17:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:18:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:18:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:19:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:19:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:20:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:20:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:21:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:21:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:22:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:22:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:23:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:23:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:24:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:24:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:25:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:25:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:26:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:26:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:27:34 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:27:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:28:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:28:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:29:36 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:29:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:30:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:30:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:31:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:31:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:32:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:32:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:33:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:33:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:34:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:34:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:35:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:35:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:36:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:36:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:37:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:37:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:38:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:38:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:38:53 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
5/22/2024 7:38:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/22/2024 7:38:54 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
5/22/2024 7:38:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/22/2024 7:38:54 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
5/22/2024 7:38:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
5/22/2024 7:38:59 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:38:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:39:43 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:39:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:39:54 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:39:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:40:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:40:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:40:53 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:40:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:41:43 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:41:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:41:54 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:41:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:42:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:42:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:43:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:43:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:43:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:43:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:43:54 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.134
5/22/2024 7:43:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.134
5/22/2024 7:43:54 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.134
5/22/2024 7:43:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.134
5/22/2024 7:43:54 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.134
5/22/2024 7:43:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.134
5/22/2024 7:43:58 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.134
5/22/2024 7:43:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.134
5/22/2024 7:44:00 AM | Request Received getDashboardData=> fid: 32| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.134
5/22/2024 7:44:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.134
5/22/2024 7:44:14 AM | Request Received getDashboardData=> fid: 32| ftype:  ffrom: 2024-01-01 fto: 2024-04-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.134
5/22/2024 7:44:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.134
5/22/2024 7:44:29 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.134
5/22/2024 7:44:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.134
5/22/2024 7:44:33 AM | Request Received getDashboardData=> fid: 32| ftype:  ffrom: 2024-01-01 fto: 2024-04-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 5.195.235.134
5/22/2024 7:44:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:44:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:44:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:44:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:44:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.134
5/22/2024 7:45:01 AM | Request Received getDashboardData=> fid: 32| ftype:  ffrom: 2024-01-01 fto: 2024-04-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 5.195.235.134
5/22/2024 7:45:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.134
5/22/2024 7:45:12 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.134
5/22/2024 7:45:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.134
5/22/2024 7:45:14 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.134
5/22/2024 7:45:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.134
5/22/2024 7:45:18 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.134
5/22/2024 7:45:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.134
5/22/2024 7:45:18 AM | Request Received getReportData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:undefined$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 13-R | Client IP: 5.195.235.134
5/22/2024 7:45:19 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.134
5/22/2024 7:45:23 AM | Request Received getReportData=> fid: 32| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:undefined$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 13-R | Client IP: 5.195.235.134
5/22/2024 7:45:23 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.134
5/22/2024 7:45:35 AM | Request Received getReportData=> fid: 32| ftype:  ffrom: 2024-01-01 fto: 2024-04-30 fOtherParameters: category:undefined$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 13-R | Client IP: 5.195.235.134
5/22/2024 7:45:36 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.134
5/22/2024 7:45:40 AM | Request Received getReportData=> fid: 32| ftype:  ffrom: 2024-01-01 fto: 2024-04-30 fOtherParameters: operator:40-28|$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 13-R | Client IP: 5.195.235.134
5/22/2024 7:45:42 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:45:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:45:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:45:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:45:49 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.134
5/22/2024 7:46:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:46:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:46:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:46:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:47:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:47:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:47:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:47:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:48:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:48:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:48:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:48:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:49:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:49:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:49:42 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:49:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:50:11 AM | Request Received getReportData=> fid: 32| ftype:  ffrom: 2024-01-01 fto: 2024-04-30 fOtherParameters: operator:2-32|13-32|58-32|51-32|59-32|47-32|54-32|55-32|60-32|56-32|12-32|50-32|$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 13-R | Client IP: 5.195.235.134
5/22/2024 7:50:16 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"}]","reportBody":"[{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"abbas.almulla\",\"TicketServed\":138,\"AvgServiceTime\":\"00:29:59\",\"SLA\":50.72,\"DaysWorked\":62,\"LoggedTime\":\"53 day(s) 03:01:12\",\"ServingPercentage\":5.41,\"BackendPercentage\":0.00,\"IdlePercentage\":94.59},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"SAUD.HUSSAIN\",\"TicketServed\":334,\"AvgServiceTime\":\"00:11:31\",\"SLA\":64.07,\"DaysWorked\":32,\"LoggedTime\":\"12 day(s) 11:14:48\",\"ServingPercentage\":21.44,\"BackendPercentage\":0.00,\"IdlePercentage\":78.56},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"yahya.alhosani\",\"TicketServed\":789,\"AvgServiceTime\":\"00:05:16\",\"SLA\":87.58,\"DaysWorked\":62,\"LoggedTime\":\"58 day(s) 07:15:51\",\"ServingPercentage\":4.96,\"BackendPercentage\":0.00,\"IdlePercentage\":95.04},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"abulaziz.hassan\",\"TicketServed\":315,\"AvgServiceTime\":\"00:00:02\",\"SLA\":99.68,\"DaysWorked\":38,\"LoggedTime\":\"26 day(s) 05:05:27\",\"ServingPercentage\":0.03,\"BackendPercentage\":0.00,\"IdlePercentage\":99.97},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"abdulaziz.salem\",\"TicketServed\":202,\"AvgServiceTime\":\"00:03:47\",\"SLA\":90.10,\"DaysWorked\":41,\"LoggedTime\":\"16 day(s) 07:27:53\",\"ServingPercentage\":3.26,\"BackendPercentage\":0.00,\"IdlePercentage\":96.74},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"alya.alhammadi\",\"TicketServed\":303,\"AvgServiceTime\":\"00:01:31\",\"SLA\":97.37,\"DaysWorked\":41,\"LoggedTime\":\"11 day(s) 11:52:39\",\"ServingPercentage\":2.79,\"BackendPercentage\":0.00,\"IdlePercentage\":97.21},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"amira.s\",\"TicketServed\":609,\"AvgServiceTime\":\"00:17:41\",\"SLA\":42.86,\"DaysWorked\":48,\"LoggedTime\":\"21 day(s) 10:16:13\",\"ServingPercentage\":34.90,\"BackendPercentage\":0.00,\"IdlePercentage\":65.10},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"a.alzarouni\",\"TicketServed\":715,\"AvgServiceTime\":\"00:16:17\",\"SLA\":47.13,\"DaysWorked\":44,\"LoggedTime\":\"16 day(s) 06:48:05\",\"ServingPercentage\":49.67,\"BackendPercentage\":0.00,\"IdlePercentage\":50.33},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"rabeeah.alali\",\"TicketServed\":736,\"AvgServiceTime\":\"00:08:57\",\"SLA\":77.17,\"DaysWorked\":60,\"LoggedTime\":\"54 day(s) 15:12:41\",\"ServingPercentage\":8.38,\"BackendPercentage\":0.00,\"IdlePercentage\":91.62},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"a.albloshi\",\"TicketServed\":445,\"AvgServiceTime\":\"00:02:30\",\"SLA\":94.59,\"DaysWorked\":31,\"LoggedTime\":\"8 day(s) 20:54:59\",\"ServingPercentage\":8.74,\"BackendPercentage\":0.00,\"IdlePercentage\":91.26},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"hamad.alali\",\"TicketServed\":809,\"AvgServiceTime\":\"00:09:03\",\"SLA\":65.64,\"DaysWorked\":43,\"LoggedTime\":\"14 day(s) 02:23:53\",\"ServingPercentage\":36.08,\"BackendPercentage\":0.00,\"IdlePercentage\":63.92},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"saoud.salman\",\"TicketServed\":193,\"AvgServiceTime\":\"00:09:44\",\"SLA\":61.46,\"DaysWorked\":18,\"LoggedTime\":\"4 day(s) 10:33:07\",\"ServingPercentage\":29.42,\"BackendPercentage\":0.00,\"IdlePercentage\":70.58}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"abbas.almulla\",\"SAUD.HUSSAIN\",\"yahya.alhosani\",\"abulaziz.hassan\",\"abdulaziz.salem\",\"alya.alhammadi\",\"amira.s\",\"a.alzarouni\",\"rabeeah.alali\",\"a.albloshi\",\"hamad.alali\",\"saoud.salman\"],\"TicketServed\":[138,334,789,315,202,303,609,715,736,445,809,193],\"SLA\":[50.72,64.07,87.58,100.00,90.10,97.69,42.86,47.13,77.17,94.38,65.64,61.14],\"ServingPercentage\":[5.41,21.44,4.96,0.03,3.26,2.79,34.90,49.67,8.38,8.74,36.08,29.42],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[94.59,78.56,95.04,99.97,96.74,97.21,65.10,50.33,91.62,91.26,63.92,70.58]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.134
5/22/2024 7:50:39 AM | Request Received getReportData=> fid: 32| ftype:  ffrom: 2024-01-01 fto: 2024-04-30 fOtherParameters: operator:2-32|13-32|58-32|51-32|59-32|47-32|60-32|12-32|50-32|$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 13-R | Client IP: 5.195.235.134
5/22/2024 7:50:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:50:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:50:42 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:50:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:50:45 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"}]","reportBody":"[{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"abbas.almulla\",\"TicketServed\":138,\"AvgServiceTime\":\"00:29:59\",\"SLA\":50.72,\"DaysWorked\":62,\"LoggedTime\":\"53 day(s) 03:01:12\",\"ServingPercentage\":5.41,\"BackendPercentage\":0.00,\"IdlePercentage\":94.59},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"SAUD.HUSSAIN\",\"TicketServed\":334,\"AvgServiceTime\":\"00:11:31\",\"SLA\":64.07,\"DaysWorked\":32,\"LoggedTime\":\"12 day(s) 11:14:48\",\"ServingPercentage\":21.44,\"BackendPercentage\":0.00,\"IdlePercentage\":78.56},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"yahya.alhosani\",\"TicketServed\":789,\"AvgServiceTime\":\"00:05:16\",\"SLA\":87.58,\"DaysWorked\":62,\"LoggedTime\":\"58 day(s) 07:15:51\",\"ServingPercentage\":4.96,\"BackendPercentage\":0.00,\"IdlePercentage\":95.04},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"abulaziz.hassan\",\"TicketServed\":315,\"AvgServiceTime\":\"00:00:02\",\"SLA\":99.68,\"DaysWorked\":38,\"LoggedTime\":\"26 day(s) 05:05:27\",\"ServingPercentage\":0.03,\"BackendPercentage\":0.00,\"IdlePercentage\":99.97},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"abdulaziz.salem\",\"TicketServed\":202,\"AvgServiceTime\":\"00:03:47\",\"SLA\":90.10,\"DaysWorked\":41,\"LoggedTime\":\"16 day(s) 07:27:53\",\"ServingPercentage\":3.26,\"BackendPercentage\":0.00,\"IdlePercentage\":96.74},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"alya.alhammadi\",\"TicketServed\":303,\"AvgServiceTime\":\"00:01:31\",\"SLA\":97.37,\"DaysWorked\":41,\"LoggedTime\":\"11 day(s) 11:52:39\",\"ServingPercentage\":2.79,\"BackendPercentage\":0.00,\"IdlePercentage\":97.21},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"a.albloshi\",\"TicketServed\":445,\"AvgServiceTime\":\"00:02:30\",\"SLA\":94.59,\"DaysWorked\":31,\"LoggedTime\":\"8 day(s) 20:54:59\",\"ServingPercentage\":8.74,\"BackendPercentage\":0.00,\"IdlePercentage\":91.26},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"hamad.alali\",\"TicketServed\":809,\"AvgServiceTime\":\"00:09:03\",\"SLA\":65.64,\"DaysWorked\":43,\"LoggedTime\":\"14 day(s) 02:23:53\",\"ServingPercentage\":36.08,\"BackendPercentage\":0.00,\"IdlePercentage\":63.92},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"saoud.salman\",\"TicketServed\":193,\"AvgServiceTime\":\"00:09:44\",\"SLA\":61.46,\"DaysWorked\":18,\"LoggedTime\":\"4 day(s) 10:33:07\",\"ServingPercentage\":29.42,\"BackendPercentage\":0.00,\"IdlePercentage\":70.58}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"abbas.almulla\",\"SAUD.HUSSAIN\",\"yahya.alhosani\",\"abulaziz.hassan\",\"abdulaziz.salem\",\"alya.alhammadi\",\"a.albloshi\",\"hamad.alali\",\"saoud.salman\"],\"TicketServed\":[138,334,789,315,202,303,445,809,193],\"SLA\":[50.72,64.07,87.58,100.00,90.10,97.69,94.38,65.64,61.14],\"ServingPercentage\":[5.41,21.44,4.96,0.03,3.26,2.79,8.74,36.08,29.42],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[94.59,78.56,95.04,99.97,96.74,97.21,91.26,63.92,70.58]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.134
5/22/2024 7:50:50 AM | Request Received getReportData=> fid: 32| ftype:  ffrom: 2024-01-01 fto: 2024-04-30 fOtherParameters: operator:2-32|13-32|58-32|51-32|59-32|47-32|60-32|12-32|50-32|$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 13-R | Client IP: 5.195.235.134
5/22/2024 7:51:10 AM | Request Received getReportData=> fid: 32| ftype:  ffrom: 2024-01-01 fto: 2024-04-30 fOtherParameters: operator:54-32|55-32|56-32|50-32|$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 13-R | Client IP: 5.195.235.134
5/22/2024 7:51:15 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"}]","reportBody":"[{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"abdulaziz.salem\",\"TicketServed\":202,\"AvgServiceTime\":\"00:03:47\",\"SLA\":90.10,\"DaysWorked\":41,\"LoggedTime\":\"16 day(s) 07:27:53\",\"ServingPercentage\":3.26,\"BackendPercentage\":0.00,\"IdlePercentage\":96.74},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"amira.s\",\"TicketServed\":609,\"AvgServiceTime\":\"00:17:41\",\"SLA\":42.86,\"DaysWorked\":48,\"LoggedTime\":\"21 day(s) 10:16:13\",\"ServingPercentage\":34.90,\"BackendPercentage\":0.00,\"IdlePercentage\":65.10},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"a.alzarouni\",\"TicketServed\":715,\"AvgServiceTime\":\"00:16:17\",\"SLA\":47.13,\"DaysWorked\":44,\"LoggedTime\":\"16 day(s) 06:48:05\",\"ServingPercentage\":49.67,\"BackendPercentage\":0.00,\"IdlePercentage\":50.33},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"rabeeah.alali\",\"TicketServed\":736,\"AvgServiceTime\":\"00:08:57\",\"SLA\":77.17,\"DaysWorked\":60,\"LoggedTime\":\"54 day(s) 15:12:41\",\"ServingPercentage\":8.38,\"BackendPercentage\":0.00,\"IdlePercentage\":91.62}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"abdulaziz.salem\",\"amira.s\",\"a.alzarouni\",\"rabeeah.alali\"],\"TicketServed\":[202,609,715,736],\"SLA\":[90.10,42.86,47.13,77.17],\"ServingPercentage\":[3.26,34.90,49.67,8.38],\"BackendPercentage\":[0.00,0.00,0.00,0.00],\"IdlePercentage\":[96.74,65.10,50.33,91.62]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.134
5/22/2024 7:51:20 AM | Request Received getReportData=> fid: 32| ftype:  ffrom: 2024-01-01 fto: 2024-04-30 fOtherParameters: operator:54-32|55-32|56-32|$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 13-R | Client IP: 5.195.235.134
5/22/2024 7:51:25 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"}]","reportBody":"[{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"amira.s\",\"TicketServed\":609,\"AvgServiceTime\":\"00:17:41\",\"SLA\":42.86,\"DaysWorked\":48,\"LoggedTime\":\"21 day(s) 10:16:13\",\"ServingPercentage\":34.90,\"BackendPercentage\":0.00,\"IdlePercentage\":65.10},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"a.alzarouni\",\"TicketServed\":715,\"AvgServiceTime\":\"00:16:17\",\"SLA\":47.13,\"DaysWorked\":44,\"LoggedTime\":\"16 day(s) 06:48:05\",\"ServingPercentage\":49.67,\"BackendPercentage\":0.00,\"IdlePercentage\":50.33},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"rabeeah.alali\",\"TicketServed\":736,\"AvgServiceTime\":\"00:08:57\",\"SLA\":77.17,\"DaysWorked\":60,\"LoggedTime\":\"54 day(s) 15:12:41\",\"ServingPercentage\":8.38,\"BackendPercentage\":0.00,\"IdlePercentage\":91.62}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"amira.s\",\"a.alzarouni\",\"rabeeah.alali\"],\"TicketServed\":[609,715,736],\"SLA\":[42.86,47.13,77.17],\"ServingPercentage\":[34.90,49.67,8.38],\"BackendPercentage\":[0.00,0.00,0.00],\"IdlePercentage\":[65.10,50.33,91.62]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.134
5/22/2024 7:51:29 AM | Request Received getReportData=> fid: 32| ftype:  ffrom: 2024-01-01 fto: 2024-04-30 fOtherParameters: operator:54-32|55-32|56-32|$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 13-R | Client IP: 5.195.235.134
5/22/2024 7:51:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:51:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:51:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:51:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:51:48 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.134
5/22/2024 7:51:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.134
5/22/2024 7:51:50 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 5.195.235.134
5/22/2024 7:51:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":125,"UserId":27,"DashboardName":"Execution","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672127359060)\/","DashboardCreatedTime":"\/Date(1672127359060)\/"}] | Client IP: 5.195.235.134
5/22/2024 7:51:50 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 5.195.235.134
5/22/2024 7:51:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.134
5/22/2024 7:51:51 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 5.195.235.134
5/22/2024 7:51:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 5.195.235.134
5/22/2024 7:51:59 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.134
5/22/2024 7:51:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.134
5/22/2024 7:52:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:52:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:52:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:52:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:52:48 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.134
5/22/2024 7:52:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.134
5/22/2024 7:53:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:53:42 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:53:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:53:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:53:47 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.134
5/22/2024 7:53:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.134
5/22/2024 7:54:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:54:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:54:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:54:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:54:47 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.134
5/22/2024 7:54:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.134
5/22/2024 7:55:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:55:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:55:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:55:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:56:08 AM | Request Received getDashboardData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 5.195.235.134
5/22/2024 7:56:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.235.134
5/22/2024 7:56:30 AM | Request Received getReportData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: operator:54-32|55-32|56-32|$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 13-R | Client IP: 5.195.235.134
5/22/2024 7:56:31 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.134
5/22/2024 7:56:36 AM | Request Received getReportData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:NTT-Agriculture and Park|NWW-Agriculture Services|NAA-ARAMEX|NAA-Archive Dept Servc|NFF-Bailiff|BCO-BLOOD COLLECTION|BPS-BUILDING PERMIT SERV|CAS-Calculating Fees for|CSE-CASHIER|NII-Cashier|CHQ-CHEQUES|NCC-City Cleanliness|CON-Classification Coeff|NKK-Clearance Rectificat|NRR-Clemency Requests|CAA-Construction Project|CSE-Control Services|NQQ-Corp Parking Reserv|PUP-CORPORATE COMMUNICAT|NGG- CREMATION|NMM-Cremations|CSE-CUSTOMER SERVICE|REG-Customer Service|NDD-Customer Services|NDD-Dewatering Service|DGS-DIRECTOR GENERAL SER|DOC-DOCTOR|DNO-DRAINAGE NOC|DTC-Dubai Trade CSE Secu|NEE-Electronic Archive|EMA-Emirates Auctions|EMP-Emirates Post|ENP-Engineering Permits|NLL-Environmental Permit|NEE-Execution Settlement|NQQ-EXECUTN SEC HANDICAP|FEC-Fees Calculation|NAA-Female Lease|NBB-Female Rental|FID-FINANCE DEPARTMENT|FOC-Follow Cases|NFF-Food Stuff Permit|NBB-Garbage Bag Sale|HRD-HUMAN RESOURCE DPT|ISS-Immigration Service|NII-Inquires|INR-Insurance Refund|NRR-Lease Contract Attes|MAS-Maintenance Services|MSS-Manpower Service|MCO-MUN COUNCIL DISPUTE |MCL-MUN COUNCIL LAND APP|MPL-MUN PROPERTY LEASE|NHH-Notary Services |OAD-OUTDOOR ADVERTISING|OCA-OUTDOOR COMM ADS|ONC-OUTDOOR NON COMM ADS|OVA-OUTDOOR VEHICLE ADS|NLL-Owner|PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|PEN-PAYMENTS ENQUIRY|NNN-Permissions|NZZ-PEST CONTROL CERT|NAZ-Pest Control Certifi|NXX-Pest Control Permit|NXX-Pest Control Permt|NHH-POD Lease|NII-POD Rental|PPS-Public Parking Ser|NSS-PUBLIC PARKING SERVI|PUS-Public Services|NKK-Ratification Lease|NHH-RDR DEPOSIT REC CHEQ|NTT-RDR HANDICAP|REG-REGISTRATION|RRD-RENT REGULATION DPT|NLL-Rental Contract|NNN-Rental deposit|NSS-Rental Dispute Execu|RSD-Rental Resolution Dp|NCC-ROL CITIZEN SERVICES|NBB-ROL CONTRACT EDITING|NJJ-ROL NORMAL|NOO-ROL UAE HANDICAPPED|NMM-ROL URGENT SERVICES|SIC-Senior Control Servi|SNP-Senior Engineering|NEE-Senior Lease|SAS-Senior Maintenance|NFF-Senior Rental|NYY-Sewage Network|NYY-Sewage Services|NZZ-Sewage Withdrawl  |NJJ-Suburb Parkng Srvces|MHH-TAHSEEL|NTT-TAHSEEL|TAH-Tahseel |TCS-TAHSEEL CARDS SER|TAH-TAHSEEL RECHARGE|NPP-TASHEEL|TCA-TENANCY CONTRACT ATT|NUU-Top Up E Gate|NCC-Urgent Lease|NDD-Urgent Rental|VAC-Vaccination|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|XRA-XRAY|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 13-R | Client IP: 5.195.235.134
5/22/2024 7:56:36 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show 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5/22/2024 7:56:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:56:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:56:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:56:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:56:51 AM | Request Received getReportData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:NTT-Agriculture and Park|NWW-Agriculture Services|NAA-ARAMEX|NAA-Archive Dept Servc|NFF-Bailiff|BCO-BLOOD COLLECTION|BPS-BUILDING PERMIT SERV|CAS-Calculating Fees for|CSE-CASHIER|NII-Cashier|CHQ-CHEQUES|NCC-City Cleanliness|CON-Classification Coeff|NKK-Clearance Rectificat|NRR-Clemency Requests|CAA-Construction Project|CSE-Control Services|NQQ-Corp Parking Reserv|PUP-CORPORATE COMMUNICAT|NGG- CREMATION|NMM-Cremations|CSE-CUSTOMER SERVICE|REG-Customer Service|NDD-Customer Services|NDD-Dewatering Service|DGS-DIRECTOR GENERAL SER|DOC-DOCTOR|DNO-DRAINAGE NOC|DTC-Dubai Trade CSE Secu|NEE-Electronic Archive|EMA-Emirates Auctions|EMP-Emirates Post|ENP-Engineering Permits|NLL-Environmental Permit|NEE-Execution Settlement|NQQ-EXECUTN SEC HANDICAP|FEC-Fees Calculation|NAA-Female Lease|NBB-Female Rental|FID-FINANCE DEPARTMENT|FOC-Follow Cases|NFF-Food Stuff Permit|NBB-Garbage Bag Sale|HRD-HUMAN RESOURCE DPT|ISS-Immigration Service|NII-Inquires|INR-Insurance Refund|NRR-Lease Contract Attes|MAS-Maintenance Services|MSS-Manpower Service|MCO-MUN COUNCIL DISPUTE |MCL-MUN COUNCIL LAND APP|MPL-MUN PROPERTY LEASE|NHH-Notary Services |OAD-OUTDOOR ADVERTISING|OCA-OUTDOOR COMM ADS|ONC-OUTDOOR NON COMM ADS|OVA-OUTDOOR VEHICLE ADS|NLL-Owner|PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|PEN-PAYMENTS ENQUIRY|NNN-Permissions|NZZ-PEST CONTROL CERT|NAZ-Pest Control Certifi|NXX-Pest Control Permit|NXX-Pest Control Permt|NHH-POD Lease|NII-POD Rental|PPS-Public Parking Ser|NSS-PUBLIC PARKING SERVI|PUS-Public Services|NKK-Ratification Lease|NHH-RDR DEPOSIT REC CHEQ|NTT-RDR HANDICAP|REG-REGISTRATION|RRD-RENT REGULATION DPT|NLL-Rental Contract|NNN-Rental deposit|NSS-Rental Dispute Execu|RSD-Rental Resolution Dp|NCC-ROL CITIZEN SERVICES|NBB-ROL CONTRACT EDITING|NJJ-ROL NORMAL|NOO-ROL UAE HANDICAPPED|NMM-ROL URGENT SERVICES|SIC-Senior Control Servi|SNP-Senior Engineering|NEE-Senior Lease|SAS-Senior Maintenance|NFF-Senior Rental|NYY-Sewage Network|NYY-Sewage Services|NZZ-Sewage Withdrawl  |NJJ-Suburb Parkng Srvces|MHH-TAHSEEL|NTT-TAHSEEL|TAH-Tahseel |TCS-TAHSEEL CARDS SER|TAH-TAHSEEL RECHARGE|NPP-TASHEEL|TCA-TENANCY CONTRACT ATT|NUU-Top Up E Gate|NCC-Urgent Lease|NDD-Urgent Rental|VAC-Vaccination|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|XRA-XRAY|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 13-R | Client IP: 5.195.235.134
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5/22/2024 7:57:01 AM | Request Received getReportData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-01-01 fto: 2024-04-30 fOtherParameters: category:NTT-Agriculture and Park|NWW-Agriculture Services|NAA-ARAMEX|NAA-Archive Dept Servc|NFF-Bailiff|BCO-BLOOD COLLECTION|BPS-BUILDING PERMIT SERV|CAS-Calculating Fees for|CSE-CASHIER|NII-Cashier|CHQ-CHEQUES|NCC-City Cleanliness|CON-Classification Coeff|NKK-Clearance Rectificat|NRR-Clemency Requests|CAA-Construction Project|CSE-Control Services|NQQ-Corp Parking Reserv|PUP-CORPORATE COMMUNICAT|NGG- CREMATION|NMM-Cremations|CSE-CUSTOMER SERVICE|REG-Customer Service|NDD-Customer Services|NDD-Dewatering Service|DGS-DIRECTOR GENERAL SER|DOC-DOCTOR|DNO-DRAINAGE NOC|DTC-Dubai Trade CSE Secu|NEE-Electronic Archive|EMA-Emirates Auctions|EMP-Emirates Post|ENP-Engineering Permits|NLL-Environmental Permit|NEE-Execution Settlement|NQQ-EXECUTN SEC HANDICAP|FEC-Fees Calculation|NAA-Female Lease|NBB-Female Rental|FID-FINANCE DEPARTMENT|FOC-Follow Cases|NFF-Food Stuff Permit|NBB-Garbage Bag Sale|HRD-HUMAN RESOURCE DPT|ISS-Immigration Service|NII-Inquires|INR-Insurance Refund|NRR-Lease Contract Attes|MAS-Maintenance Services|MSS-Manpower Service|MCO-MUN COUNCIL DISPUTE |MCL-MUN COUNCIL LAND APP|MPL-MUN PROPERTY LEASE|NHH-Notary Services |OAD-OUTDOOR ADVERTISING|OCA-OUTDOOR COMM ADS|ONC-OUTDOOR NON COMM ADS|OVA-OUTDOOR VEHICLE ADS|NLL-Owner|PWW-P Agriculture Servic|PII-P Cashier|PCC-P CITY CLENNESS|PRR-P CLEMENCY REQUEST|PQQ-P Corprte Prkng Resv|PMM-P Cremation|PDW-P Dewatering Service|PEE-P Electronic Archive|PLL-P Envrnmental Permit|PFF-P Food Stuff Prmisn|RBB-P Garbage Bag Sale|PBB-P Garbage Bags Sale|PHH-P Notary Pblic Servc|PNN-P Permissions|PZZ-P Pest CERTIFICATE|PXX-P Pest Control PermT|PJJ-P Publc Parkng Servc|PDD-P Sewage Network|PYY-P Sewage withdrwal|RTT-P Tahseel|PUU-P Top Up EGate|POO-P Vehicle Inspection|PKK-P Vehicles Permissio|PVV-P Violation Photo|PPP-P VIOLATIONS PAYMENT|PEN-PAYMENTS ENQUIRY|NNN-Permissions|NZZ-PEST CONTROL CERT|NAZ-Pest Control Certifi|NXX-Pest Control Permit|NXX-Pest Control Permt|NHH-POD Lease|NII-POD Rental|PPS-Public Parking Ser|NSS-PUBLIC PARKING SERVI|PUS-Public Services|NKK-Ratification Lease|NHH-RDR DEPOSIT REC CHEQ|NTT-RDR HANDICAP|REG-REGISTRATION|RRD-RENT REGULATION DPT|NLL-Rental Contract|NNN-Rental deposit|NSS-Rental Dispute Execu|RSD-Rental Resolution Dp|NCC-ROL CITIZEN SERVICES|NBB-ROL CONTRACT EDITING|NJJ-ROL NORMAL|NOO-ROL UAE HANDICAPPED|NMM-ROL URGENT SERVICES|SIC-Senior Control Servi|SNP-Senior Engineering|NEE-Senior Lease|SAS-Senior Maintenance|NFF-Senior Rental|NYY-Sewage Network|NYY-Sewage Services|NZZ-Sewage Withdrawl  |NJJ-Suburb Parkng Srvces|MHH-TAHSEEL|NTT-TAHSEEL|TAH-Tahseel |TCS-TAHSEEL CARDS SER|TAH-TAHSEEL RECHARGE|NPP-TASHEEL|TCA-TENANCY CONTRACT ATT|NUU-Top Up E Gate|NCC-Urgent Lease|NDD-Urgent Rental|VAC-Vaccination|NOO-Vehicle Inspection|NKK-Vehicle Permission|NPP-Violation Payments|NVV-Violation Photo|XRA-XRAY|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 13-R | Client IP: 5.195.235.134
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5/22/2024 7:57:06 AM | Request Received getReportData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-01-01 fto: 2024-04-30 fOtherParameters: operator:54-32|55-32|56-32|$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 13-R | Client IP: 5.195.235.134
5/22/2024 7:57:09 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"}]","reportBody":"[{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"amira.s\",\"TicketServed\":609,\"AvgServiceTime\":\"00:17:41\",\"SLA\":42.86,\"DaysWorked\":48,\"LoggedTime\":\"21 day(s) 10:16:13\",\"ServingPercentage\":34.90,\"BackendPercentage\":0.00,\"IdlePercentage\":65.10},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"a.alzarouni\",\"TicketServed\":715,\"AvgServiceTime\":\"00:16:17\",\"SLA\":47.13,\"DaysWorked\":44,\"LoggedTime\":\"16 day(s) 06:48:05\",\"ServingPercentage\":49.67,\"BackendPercentage\":0.00,\"IdlePercentage\":50.33},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"rabeeah.alali\",\"TicketServed\":736,\"AvgServiceTime\":\"00:08:57\",\"SLA\":77.17,\"DaysWorked\":60,\"LoggedTime\":\"54 day(s) 15:12:41\",\"ServingPercentage\":8.38,\"BackendPercentage\":0.00,\"IdlePercentage\":91.62}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"amira.s\",\"a.alzarouni\",\"rabeeah.alali\"],\"TicketServed\":[609,715,736],\"SLA\":[42.86,47.13,77.17],\"ServingPercentage\":[34.90,49.67,8.38],\"BackendPercentage\":[0.00,0.00,0.00],\"IdlePercentage\":[65.10,50.33,91.62]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.134
5/22/2024 7:57:29 AM | Request Received getReportData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-01-01 fto: 2024-04-30 fOtherParameters: operator:40-28|33-32|$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 13-R | Client IP: 5.195.235.134
5/22/2024 7:57:32 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"}]","reportBody":"[{\"BranchName\":\"HQ North Entrance\",\"OperatorName\":\"SHARIFA.AHMED\",\"TicketServed\":55,\"AvgServiceTime\":\"00:17:02\",\"SLA\":56.36,\"DaysWorked\":36,\"LoggedTime\":\"22 day(s) 16:06:27\",\"ServingPercentage\":2.87,\"BackendPercentage\":0.00,\"IdlePercentage\":97.13},{\"BranchName\":\"RENT REGULATION\",\"OperatorName\":\"sharifa.ahmed\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"SHARIFA.AHMED\",\"sharifa.ahmed\"],\"TicketServed\":[55,0],\"SLA\":[56.36,0.00],\"ServingPercentage\":[2.87,0.00],\"BackendPercentage\":[0.00,0.00],\"IdlePercentage\":[97.13,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 5.195.235.134
5/22/2024 7:57:42 AM | Request Received getReportData=> fid: 44|46|28|30|32|29|128|31| ftype:  ffrom: 2024-01-01 fto: 2024-04-30 fOtherParameters: operator:40-28|33-32|$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 13-R | Client IP: 5.195.235.134
5/22/2024 7:57:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:57:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:57:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:57:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:58:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:58:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:58:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:58:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 7:59:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 7:59:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 7:59:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 7:59:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 8:00:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:00:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:00:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 8:00:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 8:01:42 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 8:01:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 8:02:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 8:02:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 8:03:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 8:03:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 8:04:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 8:04:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 8:05:42 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 8:05:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 8:06:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 8:06:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 8:07:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 8:07:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 8:08:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 8:08:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 8:09:42 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 8:09:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 8:10:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 8:10:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 8:11:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 8:11:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 8:12:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 8:12:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 8:13:43 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 8:13:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 8:14:18 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 8:14:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 8:18:17 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:18:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:18:34 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:18:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:19:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:19:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:20:36 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:20:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:21:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:21:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:22:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:22:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:23:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:23:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:24:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:24:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:25:34 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:25:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:26:34 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:26:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:27:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:27:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:28:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:28:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:31:40 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:31:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:32:35 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:32:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:33:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:33:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:34:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:34:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:35:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:35:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:36:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:36:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:37:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:37:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:38:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:38:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:39:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:39:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:40:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:40:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:41:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:41:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:42:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:42:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:43:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:43:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:44:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:44:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:45:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:45:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:46:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:46:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:47:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:47:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:48:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:48:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:49:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:49:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:50:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:50:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:51:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:51:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:52:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:52:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:53:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:53:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:54:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:54:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:55:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:55:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:56:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:56:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:57:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:57:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:58:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:58:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 8:59:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 8:59:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 9:00:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 9:00:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 9:01:42 AM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 5.195.105.118
5/22/2024 9:01:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 5.195.105.118
5/22/2024 10:39:09 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 91.72.151.66
5/22/2024 10:39:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 91.72.151.66
5/22/2024 10:39:09 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 91.72.151.66
5/22/2024 10:39:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 91.72.151.66
5/22/2024 10:39:12 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
5/22/2024 10:39:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
5/22/2024 10:39:16 AM | Request Received onLoginClick=> userName: sajida882 | Client IP: 91.72.151.66
5/22/2024 10:39:16 AM | Response Sent => {"Result":"0","UserID":"103","UserRoleID":"4","UserLevelID":"25-R","UserName":"sajida882","Password":"w4s6d2OXjrk=","tokenKey":"I5HBCGIZVZ"} | Client IP: 91.72.151.66
5/22/2024 10:39:16 AM | Request Received getUserModuleRights=> branchId:0userId: 103 | Client IP: 91.72.151.66
5/22/2024 10:39:18 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
5/22/2024 10:39:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
5/22/2024 10:39:19 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
5/22/2024 10:39:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/22/2024 10:39:20 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 10:39:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 10:39:20 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
5/22/2024 10:39:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/22/2024 10:39:25 AM | Request Received getDashboardList=> userId: 103, languageCode:En | Client IP: 91.72.151.66
5/22/2024 10:39:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/22/2024 10:39:26 AM | Request Received getDashboardData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 91.72.151.66
5/22/2024 10:39:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 10:39:43 AM | Request Received getReportData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/22/2024 10:39:43 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.21,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.25,\"AvgWaitTime\":\"00:12:27\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:02:08\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":12,\"PercentageIssuedTickets\":2.50,\"ServedTicketsPerCategory\":11,\"PercentageServedTickets\":2.70,\"AvgWaitTime\":\"00:15:03\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":25.00,\"AvgServiceTime\":\"00:07:48\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":45.45,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"FEMALE TYPING SERVIC\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"MALE REGISTRATION\",\"IssuedTicketsPerCategory\":65,\"PercentageIssuedTickets\":13.54,\"ServedTicketsPerCategory\":57,\"PercentageServedTickets\":14.00,\"AvgWaitTime\":\"00:09:53\",\"WaitingSLACount\":29,\"WaitingSLAPercentage\":44.62,\"AvgServiceTime\":\"00:04:14\",\"ServiceSLACount\":39,\"ServiceSLAPercentage\":68.42,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":8},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":97,\"PercentageIssuedTickets\":20.21,\"ServedTicketsPerCategory\":86,\"PercentageServedTickets\":21.13,\"AvgWaitTime\":\"00:15:05\",\"WaitingSLACount\":41,\"WaitingSLAPercentage\":42.27,\"AvgServiceTime\":\"00:04:46\",\"ServiceSLACount\":64,\"ServiceSLAPercentage\":74.42,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":11},{\"CategoryName\":\"MALE TYPING SERVICE\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":93,\"PercentageIssuedTickets\":19.38,\"ServedTicketsPerCategory\":71,\"PercentageServedTickets\":17.44,\"AvgWaitTime\":\"00:19:55\",\"WaitingSLACount\":22,\"WaitingSLAPercentage\":23.66,\"AvgServiceTime\":\"00:06:03\",\"ServiceSLACount\":33,\"ServiceSLAPercentage\":46.48,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":22},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":70,\"PercentageIssuedTickets\":14.58,\"ServedTicketsPerCategory\":50,\"PercentageServedTickets\":12.29,\"AvgWaitTime\":\"00:27:29\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":8.57,\"AvgServiceTime\":\"00:05:00\",\"ServiceSLACount\":34,\"ServiceSLAPercentage\":68.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":20},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":44,\"PercentageIssuedTickets\":9.17,\"ServedTicketsPerCategory\":42,\"PercentageServedTickets\":10.32,\"AvgWaitTime\":\"00:11:44\",\"WaitingSLACount\":10,\"WaitingSLAPercentage\":22.73,\"AvgServiceTime\":\"00:00:34\",\"ServiceSLACount\":40,\"ServiceSLAPercentage\":95.24,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.21,\"UnqualifiedTickets\":1},{\"CategoryName\":\"PREPARE FOR EXAM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":44,\"PercentageIssuedTickets\":9.17,\"ServedTicketsPerCategory\":39,\"PercentageServedTickets\":9.58,\"AvgWaitTime\":\"00:12:52\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":15.91,\"AvgServiceTime\":\"00:05:40\",\"ServiceSLACount\":25,\"ServiceSLAPercentage\":64.10,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5},{\"CategoryName\":\"REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REGISTRATION\",\"IssuedTicketsPerCategory\":47,\"PercentageIssuedTickets\":9.79,\"ServedTicketsPerCategory\":45,\"PercentageServedTickets\":11.06,\"AvgWaitTime\":\"00:07:39\",\"WaitingSLACount\":19,\"WaitingSLAPercentage\":40.43,\"AvgServiceTime\":\"00:02:46\",\"ServiceSLACount\":40,\"ServiceSLAPercentage\":88.89,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2},{\"CategoryName\":\"TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"VIP TYPING SERVICES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"VIP REFRESHMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"VIP FEMALE REG\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":1.25,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":1.23,\"AvgWaitTime\":\"00:20:20\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":33.33,\"AvgServiceTime\":\"00:04:12\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":60.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"VIP MALE REG\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.21,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"VIP REBOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"VIP ASSESSMENT\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"407 / 480 (84.79%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:15:23 | SLA: 28.96%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:27 | SLA: 69.78%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (0.21%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"REFRESHMENT\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":2.13,\"AverageWaitingTimePerCategory\":12.45},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":7.81,\"AverageWaitingTimePerCategory\":15.06},{\"CategoryName\":\"FEMALE TYPING 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5/22/2024 10:40:56 AM | Request Received getReportData=> fid: 73|74|115| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/22/2024 10:40:57 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[{\"CategoryName\":\"Elderly People\",\"CountServedTickets\":1,\"PercentageServedTickets\":0.25,\"AvgWaitTime\":\"00:12:27\",\"MaxWaitTime\":\"00:12:27\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"EVALUATION 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5/22/2024 10:41:16 AM | Request Received getReportData=> fid: 73|74|115| ftype:  ffrom: 2023-05-22 fto: 2023-05-22 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/22/2024 10:41:16 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION 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REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":1,\"PercentageServedTickets\":0.07,\"AvgWaitTime\":\"00:09:34\",\"MaxWaitTime\":\"00:09:34\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"1463 / 1479 (98.92%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:56:19 | Max.: 06:56:56 | SLA: 23.39% (346)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"EVALUATION 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REG\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"VIP MALE REG\",\"CountServedTickets\":1,\"PercentageServedTickets\":\"1\",\"AvgWaitTime\":\"9.57\",\"MaxWaitTime\":\"00:09:34\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"VIP REBOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"VIP REFRESHMENT\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"VIP TYPING SERVICES\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/22/2024 10:41:24 AM | Request Received getReportData=> fid: 73|115| ftype:  ffrom: 2023-05-22 fto: 2023-05-22 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/22/2024 10:41:24 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION 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REGISTRATION\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"NORTH COVID TEST\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"NORTH EYE TEST\",\"CountServedTickets\":188,\"PercentageServedTickets\":16.45,\"AvgWaitTime\":\"00:07:38\",\"MaxWaitTime\":\"00:40:16\",\"WaitingSLACount\":120,\"WaitingSLAPercentage\":60.00},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"NORTH 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3\",\"CountServedTickets\":109,\"PercentageServedTickets\":9.54,\"AvgWaitTime\":\"01:35:50\",\"MaxWaitTime\":\"02:16:12\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":0.92},{\"CategoryName\":\"REGISTRATION\",\"CountServedTickets\":58,\"PercentageServedTickets\":5.07,\"AvgWaitTime\":\"01:53:24\",\"MaxWaitTime\":\"03:33:08\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"CountServedTickets\":132,\"PercentageServedTickets\":11.55,\"AvgWaitTime\":\"01:11:23\",\"MaxWaitTime\":\"01:51:21\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":1.52},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"CountServedTickets\":205,\"PercentageServedTickets\":17.94,\"AvgWaitTime\":\"01:28:48\",\"MaxWaitTime\":\"02:43:32\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"TEST BLDG 3\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"CountServedTickets\":69,\"PercentageServedTickets\":6.04,\"AvgWaitTime\":\"00:39:22\",\"MaxWaitTime\":\"01:20:16\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":7.25},{\"CategoryName\":\"TRAINING BOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"VIP BLDG 1\",\"CountServedTickets\":13,\"PercentageServedTickets\":1.14,\"AvgWaitTime\":\"00:15:56\",\"MaxWaitTime\":\"01:19:41\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":69.23}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"1143 / 1157 (98.79%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 01:10:29 | Max.: 06:56:56 | SLA: 12.53% (145)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"Female\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"MZ 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BOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"NORTH VIP\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"REBOOKING\",\"CountServedTickets\":34,\"PercentageServedTickets\":\"3\",\"AvgWaitTime\":\"164.60\",\"MaxWaitTime\":\"04:15:39\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"CountServedTickets\":335,\"PercentageServedTickets\":\"30\",\"AvgWaitTime\":\"77.52\",\"MaxWaitTime\":\"06:56:56\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":\"2.37%\"},{\"CategoryName\":\"REBOOKING BLDG 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5/22/2024 10:41:25 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2023-05-22 fto: 2023-05-22 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|FTB-FEMALE TYPING SERVIC|MRG-MALE REGISTRATION|MTB-MALE TYPING SERVICE|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|PTB-PREPARE FOR EXAM|RBK-REBOOKING|REB-REBOOKING|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|EBK-REFRESHMENT|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|THT-TEST|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP|VTT-VIP ASSESSMENT|VIP-VIP BLDG 1|VFR-VIP FEMALE REG|VMR-VIP MALE REG|VRB-VIP REBOOKING|VFE-VIP REFRESHMENT|VFB-VIP TYPING SERVICES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/22/2024 10:41:25 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"Female\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"MZ BOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"MZ REGISTRATION\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"NORTH COVID TEST\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"NORTH EYE TEST\",\"CountServedTickets\":188,\"PercentageServedTickets\":17.89,\"AvgWaitTime\":\"00:07:38\",\"MaxWaitTime\":\"00:40:16\",\"WaitingSLACount\":120,\"WaitingSLAPercentage\":60.00},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"NORTH VIP\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"REBOOKING BLDG 1\",\"CountServedTickets\":335,\"PercentageServedTickets\":31.87,\"AvgWaitTime\":\"01:17:31\",\"MaxWaitTime\":\"06:56:56\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":2.37},{\"CategoryName\":\"REBOOKING BLDG 3\",\"CountServedTickets\":109,\"PercentageServedTickets\":10.37,\"AvgWaitTime\":\"01:35:50\",\"MaxWaitTime\":\"02:16:12\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":0.92},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"CountServedTickets\":132,\"PercentageServedTickets\":12.56,\"AvgWaitTime\":\"01:11:23\",\"MaxWaitTime\":\"01:51:21\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":1.52},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"CountServedTickets\":205,\"PercentageServedTickets\":19.51,\"AvgWaitTime\":\"01:28:48\",\"MaxWaitTime\":\"02:43:32\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"TEST BLDG 3\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"CountServedTickets\":69,\"PercentageServedTickets\":6.57,\"AvgWaitTime\":\"00:39:22\",\"MaxWaitTime\":\"01:20:16\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":7.25},{\"CategoryName\":\"TRAINING BOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"VIP BLDG 1\",\"CountServedTickets\":13,\"PercentageServedTickets\":1.24,\"AvgWaitTime\":\"00:15:56\",\"MaxWaitTime\":\"01:19:41\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":69.23}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"1051 / 1065 (98.69%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 01:05:05 | Max.: 06:56:56 | SLA: 13.62% (145)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"Female\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"FEMALE REGISTRATION\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"MZ BOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"MZ REGISTRATION\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"NORTH COVID TEST\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"NORTH EYE TEST\",\"CountServedTickets\":188,\"PercentageServedTickets\":\"18\",\"AvgWaitTime\":\"7.63\",\"MaxWaitTime\":\"00:40:16\",\"WaitingSLACount\":120,\"WaitingSLAPercentage\":\"60.00%\"},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"NORTH VIP\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"CountServedTickets\":335,\"PercentageServedTickets\":\"32\",\"AvgWaitTime\":\"77.52\",\"MaxWaitTime\":\"06:56:56\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":\"2.37%\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"CountServedTickets\":109,\"PercentageServedTickets\":\"11\",\"AvgWaitTime\":\"95.83\",\"MaxWaitTime\":\"02:16:12\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"0.92%\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"CountServedTickets\":132,\"PercentageServedTickets\":\"13\",\"AvgWaitTime\":\"71.40\",\"MaxWaitTime\":\"01:51:21\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":\"1.52%\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"CountServedTickets\":205,\"PercentageServedTickets\":\"20\",\"AvgWaitTime\":\"88.80\",\"MaxWaitTime\":\"02:43:32\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"TEST BLDG 3\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"CountServedTickets\":69,\"PercentageServedTickets\":\"7\",\"AvgWaitTime\":\"39.38\",\"MaxWaitTime\":\"01:20:16\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":\"7.25%\"},{\"CategoryName\":\"TRAINING BOOKING\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"VIP BLDG 1\",\"CountServedTickets\":13,\"PercentageServedTickets\":\"2\",\"AvgWaitTime\":\"15.93\",\"MaxWaitTime\":\"01:19:41\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":\"69.23%\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/22/2024 10:42:10 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2023-05-22 fto: 2023-05-22 fOtherParameters: category:NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/22/2024 10:42:10 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[{\"CategoryName\":\"NORTH VIP\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"REBOOKING BLDG 1\",\"CountServedTickets\":335,\"PercentageServedTickets\":38.82,\"AvgWaitTime\":\"01:17:31\",\"MaxWaitTime\":\"06:56:56\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":2.37},{\"CategoryName\":\"REBOOKING BLDG 3\",\"CountServedTickets\":109,\"PercentageServedTickets\":12.63,\"AvgWaitTime\":\"01:35:50\",\"MaxWaitTime\":\"02:16:12\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":0.92},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"CountServedTickets\":132,\"PercentageServedTickets\":15.30,\"AvgWaitTime\":\"01:11:23\",\"MaxWaitTime\":\"01:51:21\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":1.52},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"CountServedTickets\":205,\"PercentageServedTickets\":23.75,\"AvgWaitTime\":\"01:28:48\",\"MaxWaitTime\":\"02:43:32\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"TEST BLDG 3\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"CountServedTickets\":69,\"PercentageServedTickets\":8.00,\"AvgWaitTime\":\"00:39:22\",\"MaxWaitTime\":\"01:20:16\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":7.25},{\"CategoryName\":\"VIP BLDG 1\",\"CountServedTickets\":13,\"PercentageServedTickets\":1.51,\"AvgWaitTime\":\"00:15:56\",\"MaxWaitTime\":\"01:19:41\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":69.23}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"863 / 865 (99.77%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 01:17:35 | Max.: 06:56:56 | SLA: 2.89% (25)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"NORTH VIP\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"CountServedTickets\":335,\"PercentageServedTickets\":\"39\",\"AvgWaitTime\":\"77.52\",\"MaxWaitTime\":\"06:56:56\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":\"2.37%\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"CountServedTickets\":109,\"PercentageServedTickets\":\"13\",\"AvgWaitTime\":\"95.83\",\"MaxWaitTime\":\"02:16:12\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"0.92%\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"CountServedTickets\":132,\"PercentageServedTickets\":\"16\",\"AvgWaitTime\":\"71.40\",\"MaxWaitTime\":\"01:51:21\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":\"1.52%\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"CountServedTickets\":205,\"PercentageServedTickets\":\"24\",\"AvgWaitTime\":\"88.80\",\"MaxWaitTime\":\"02:43:32\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"TEST BLDG 3\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"CountServedTickets\":69,\"PercentageServedTickets\":\"8\",\"AvgWaitTime\":\"39.38\",\"MaxWaitTime\":\"01:20:16\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":\"7.25%\"},{\"CategoryName\":\"VIP BLDG 1\",\"CountServedTickets\":13,\"PercentageServedTickets\":\"2\",\"AvgWaitTime\":\"15.93\",\"MaxWaitTime\":\"01:19:41\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":\"69.23%\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/22/2024 10:42:17 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2023-05-21 fto: 2023-05-21 fOtherParameters: category:NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/22/2024 10:42:17 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[{\"CategoryName\":\"NORTH VIP\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"REBOOKING BLDG 1\",\"CountServedTickets\":353,\"PercentageServedTickets\":62.15,\"AvgWaitTime\":\"00:39:30\",\"MaxWaitTime\":\"01:24:20\",\"WaitingSLACount\":30,\"WaitingSLAPercentage\":8.40},{\"CategoryName\":\"REBOOKING BLDG 3\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"CountServedTickets\":99,\"PercentageServedTickets\":17.43,\"AvgWaitTime\":\"00:15:08\",\"MaxWaitTime\":\"00:59:24\",\"WaitingSLACount\":25,\"WaitingSLAPercentage\":25.25},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"TEST BLDG 3\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"CountServedTickets\":107,\"PercentageServedTickets\":18.84,\"AvgWaitTime\":\"00:38:13\",\"MaxWaitTime\":\"01:15:11\",\"WaitingSLACount\":10,\"WaitingSLAPercentage\":9.35},{\"CategoryName\":\"VIP BLDG 1\",\"CountServedTickets\":9,\"PercentageServedTickets\":1.58,\"AvgWaitTime\":\"00:05:45\",\"MaxWaitTime\":\"00:22:37\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":66.67}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"568 / 574 (98.95%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:34:31 | Max.: 01:24:20 | SLA: 12.37% (71)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"NORTH VIP\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"REBOOKING BLDG 1\",\"CountServedTickets\":353,\"PercentageServedTickets\":\"63\",\"AvgWaitTime\":\"39.52\",\"MaxWaitTime\":\"01:24:20\",\"WaitingSLACount\":30,\"WaitingSLAPercentage\":\"8.40%\"},{\"CategoryName\":\"REBOOKING BLDG 3\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"CountServedTickets\":99,\"PercentageServedTickets\":\"18\",\"AvgWaitTime\":\"15.15\",\"MaxWaitTime\":\"00:59:24\",\"WaitingSLACount\":25,\"WaitingSLAPercentage\":\"25.25%\"},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"TEST BLDG 3\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"CountServedTickets\":107,\"PercentageServedTickets\":\"19\",\"AvgWaitTime\":\"38.23\",\"MaxWaitTime\":\"01:15:11\",\"WaitingSLACount\":10,\"WaitingSLAPercentage\":\"9.35%\"},{\"CategoryName\":\"VIP BLDG 1\",\"CountServedTickets\":9,\"PercentageServedTickets\":\"2\",\"AvgWaitTime\":\"5.77\",\"MaxWaitTime\":\"00:22:37\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":\"66.67%\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/22/2024 10:42:39 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2024-05-21 fto: 2024-05-21 fOtherParameters: category:NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/22/2024 10:42:39 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":null},{\"colName\":\"Waiting Time\",\"colValue\":null}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/22/2024 10:42:47 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2024-05-21 fto: 2024-05-21 fOtherParameters: category:NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/22/2024 10:42:48 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/22/2024 10:42:50 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2024-05-21 fto: 2024-05-21 fOtherParameters: category:NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/22/2024 10:42:50 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":null},{\"colName\":\"Waiting Time\",\"colValue\":null}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/22/2024 10:42:54 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2024-05-21 fto: 2024-05-21 fOtherParameters: operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/22/2024 10:42:56 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/22/2024 10:43:00 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2024-05-21 fto: 2024-05-21 fOtherParameters: category:NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/22/2024 10:43:00 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/22/2024 10:43:02 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2024-05-20 fto: 2024-05-20 fOtherParameters: category:NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/22/2024 10:43:02 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":206,\"PercentageIssuedTickets\":24.29,\"ServedTicketsPerCategory\":205,\"PercentageServedTickets\":24.43,\"AvgWaitTime\":\"00:20:57\",\"WaitingSLACount\":34,\"WaitingSLAPercentage\":16.50,\"AvgServiceTime\":\"00:04:46\",\"ServiceSLACount\":134,\"ServiceSLAPercentage\":65.37,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":151,\"PercentageIssuedTickets\":17.81,\"ServedTicketsPerCategory\":151,\"PercentageServedTickets\":18.00,\"AvgWaitTime\":\"01:00:45\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:05:43\",\"ServiceSLACount\":83,\"ServiceSLAPercentage\":54.97,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":168,\"PercentageIssuedTickets\":19.81,\"ServedTicketsPerCategory\":165,\"PercentageServedTickets\":19.67,\"AvgWaitTime\":\"00:36:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:05:19\",\"ServiceSLACount\":96,\"ServiceSLAPercentage\":58.18,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.24,\"UnqualifiedTickets\":1},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.12,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.12,\"AvgWaitTime\":\"00:29:02\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":292,\"PercentageIssuedTickets\":34.43,\"ServedTicketsPerCategory\":288,\"PercentageServedTickets\":34.33,\"AvgWaitTime\":\"01:08:03\",\"WaitingSLACount\":26,\"WaitingSLAPercentage\":8.90,\"AvgServiceTime\":\"00:07:23\",\"ServiceSLACount\":138,\"ServiceSLAPercentage\":47.92,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.24,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.24,\"AvgWaitTime\":\"01:15:28\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:02:27\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":28,\"PercentageIssuedTickets\":3.30,\"ServedTicketsPerCategory\":27,\"PercentageServedTickets\":3.22,\"AvgWaitTime\":\"00:09:46\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":42.86,\"AvgServiceTime\":\"00:08:43\",\"ServiceSLACount\":12,\"ServiceSLAPercentage\":44.44,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"839 / 848 (98.94%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:47:00 | SLA: 8.49%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:04 | SLA: 55.54%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (0.24%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":4.78,\"AverageWaitingTimePerCategory\":20.96},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":5.72,\"AverageWaitingTimePerCategory\":60.75},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":5.33,\"AverageWaitingTimePerCategory\":36.01},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":29.03},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":7.40,\"AverageWaitingTimePerCategory\":68.07},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":2.45,\"AverageWaitingTimePerCategory\":75.47},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":8.73,\"AverageWaitingTimePerCategory\":9.78}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/22/2024 10:43:18 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2024-05-20 fto: 2024-05-20 fOtherParameters: category:NVV-NORTH VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/22/2024 10:43:19 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/22/2024 10:43:27 AM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2024-05-20 fto: 2024-05-20 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|REG-Registration|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 25-R | Client IP: 91.72.151.66
5/22/2024 10:43:27 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":0.70,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":0.71,\"AvgWaitTime\":\"00:04:05\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":57.14,\"AvgServiceTime\":\"00:06:54\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":28.57,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":206,\"PercentageIssuedTickets\":20.70,\"ServedTicketsPerCategory\":205,\"PercentageServedTickets\":20.79,\"AvgWaitTime\":\"00:20:57\",\"WaitingSLACount\":34,\"WaitingSLAPercentage\":16.50,\"AvgServiceTime\":\"00:04:46\",\"ServiceSLACount\":134,\"ServiceSLAPercentage\":65.37,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":151,\"PercentageIssuedTickets\":15.18,\"ServedTicketsPerCategory\":151,\"PercentageServedTickets\":15.31,\"AvgWaitTime\":\"01:00:45\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:05:43\",\"ServiceSLACount\":83,\"ServiceSLAPercentage\":54.97,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":168,\"PercentageIssuedTickets\":16.88,\"ServedTicketsPerCategory\":165,\"PercentageServedTickets\":16.73,\"AvgWaitTime\":\"00:36:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:05:19\",\"ServiceSLACount\":96,\"ServiceSLAPercentage\":58.18,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.20,\"UnqualifiedTickets\":1},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.10,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.10,\"AvgWaitTime\":\"00:29:02\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":140,\"PercentageIssuedTickets\":14.07,\"ServedTicketsPerCategory\":140,\"PercentageServedTickets\":14.20,\"AvgWaitTime\":\"00:15:28\",\"WaitingSLACount\":30,\"WaitingSLAPercentage\":21.43,\"AvgServiceTime\":\"00:02:01\",\"ServiceSLACount\":126,\"ServiceSLAPercentage\":90.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":292,\"PercentageIssuedTickets\":29.35,\"ServedTicketsPerCategory\":288,\"PercentageServedTickets\":29.21,\"AvgWaitTime\":\"01:08:03\",\"WaitingSLACount\":26,\"WaitingSLAPercentage\":8.90,\"AvgServiceTime\":\"00:07:23\",\"ServiceSLACount\":138,\"ServiceSLAPercentage\":47.92,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.20,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.20,\"AvgWaitTime\":\"01:15:28\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:02:27\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":28,\"PercentageIssuedTickets\":2.81,\"ServedTicketsPerCategory\":27,\"PercentageServedTickets\":2.74,\"AvgWaitTime\":\"00:09:46\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":42.86,\"AvgServiceTime\":\"00:08:43\",\"ServiceSLACount\":12,\"ServiceSLAPercentage\":44.44,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"986 / 995 (99.10%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:42:14 | SLA: 10.65%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:30 | SLA: 60.24%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (0.20%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":6.90,\"AverageWaitingTimePerCategory\":4.10},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":4.78,\"AverageWaitingTimePerCategory\":20.96},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":5.72,\"AverageWaitingTimePerCategory\":60.75},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":5.33,\"AverageWaitingTimePerCategory\":36.01},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.03,\"AverageWaitingTimePerCategory\":29.03},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":2.02,\"AverageWaitingTimePerCategory\":15.48},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":7.40,\"AverageWaitingTimePerCategory\":68.07},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":2.45,\"AverageWaitingTimePerCategory\":75.47},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":8.73,\"AverageWaitingTimePerCategory\":9.78},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/22/2024 10:50:13 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.20
5/22/2024 10:50:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.20
5/22/2024 10:50:15 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.20
5/22/2024 10:50:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.20
5/22/2024 10:50:17 AM | Request Received getDashboardList=> userId: 162, languageCode:En | Client IP: 87.201.129.20
5/22/2024 10:50:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 87.201.129.20
5/22/2024 10:50:18 AM | Request Received getDashboardList=> userId: 162, languageCode:En | Client IP: 87.201.129.20
5/22/2024 10:50:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 87.201.129.20
5/22/2024 10:50:19 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 10:50:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 10:50:27 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|IMP-Import|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 20-R | Client IP: 87.201.129.20
5/22/2024 10:50:27 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"DHABI NORMAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"DHABI RFS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP FASTRACK 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GEN\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":43.75,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":50.00,\"AvgWaitTime\":\"00:04:56\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":85.71,\"AvgServiceTime\":\"00:06:17\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":85.71,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":18.75,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":14.29,\"AvgWaitTime\":\"00:13:40\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":33.33,\"AvgServiceTime\":\"00:13:28\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"EXP NORMAL 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NORMAL\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":37.50,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":35.71,\"AvgWaitTime\":\"00:03:16\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":83.33,\"AvgServiceTime\":\"00:01:54\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"14 / 16 (87.50%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:35 | SLA: 75.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:45 | SLA: 92.86%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"DHABI NORMAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"DHABI RFS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"EXP FASTRACK VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":6.29,\"AverageWaitingTimePerCategory\":4.93},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":13.48,\"AverageWaitingTimePerCategory\":13.67},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"IMP FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":1.91,\"AverageWaitingTimePerCategory\":3.27}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
5/22/2024 10:50:41 AM | Request Received getReportData=> fid: 69 ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 20-R | Client IP: 87.201.129.20
5/22/2024 10:50:52 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"}]","reportBody":"[{\"BranchName\":\"ETIHAD\",\"Category\":\"EXP NORMAL SPECIAL\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:26:07\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:03:04\",\"Date\":\"2024-05-22\",\"IssueTime\":\"05:10:42\",\"CallTime\":\"05:36:49\",\"ServiceEndTime\":\"05:39:53\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:10:42\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"jamsheed.hameed\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:36:49\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"jamsheed.hameed\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:36:54\\\",\\\"status\\\":\\\"Add Matter Code\\\",\\\"opname\\\":\\\"jamsheed.hameed\\\",\\\"description\\\":\\\"Service added for this ticket\\\"},{\\\"event_time\\\":\\\"05:39:53\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"jamsheed.hameed\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eQ001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"EXP NORMAL SPECIAL\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:01:13\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:23:53\",\"Date\":\"2024-05-22\",\"IssueTime\":\"06:18:18\",\"CallTime\":\"06:19:31\",\"ServiceEndTime\":\"06:43:24\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"06:18:18\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"06:19:31\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"06:20:01\\\",\\\"status\\\":\\\"Add Matter Code\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Service added for this ticket\\\"},{\\\"event_time\\\":\\\"06:43:24\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eQ002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"EXP NORMAL SPECIAL\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:04:51\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:03:55\",\"Date\":\"2024-05-22\",\"IssueTime\":\"10:40:50\",\"CallTime\":\"10:45:41\",\"ServiceEndTime\":\"10:49:36\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:40:50\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:45:41\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"10:45:45\\\",\\\"status\\\":\\\"Add Matter Code\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Service added for this ticket\\\"},{\\\"event_time\\\":\\\"10:49:36\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eQ003 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"EXP NORMAL GEN\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:16:19\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:07:11\",\"Date\":\"2024-05-22\",\"IssueTime\":\"08:24:00\",\"CallTime\":\"08:40:19\",\"ServiceEndTime\":\"08:47:30\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"08:24:00\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"08:40:19\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"08:40:23\\\",\\\"status\\\":\\\"Add Transaction\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Transaction has been added\\\"},{\\\"event_time\\\":\\\"08:47:30\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eS001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"EXP NORMAL GEN\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:06:23\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:04:28\",\"Date\":\"2024-05-22\",\"IssueTime\":\"09:17:44\",\"CallTime\":\"09:24:07\",\"ServiceEndTime\":\"09:28:35\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"09:17:44\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"09:24:07\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"09:24:14\\\",\\\"status\\\":\\\"Add Transaction\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Transaction has been added\\\"},{\\\"event_time\\\":\\\"09:28:35\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eS002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"EXP NORMAL GEN\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:06:15\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:16:13\",\"Date\":\"2024-05-22\",\"IssueTime\":\"09:53:28\",\"CallTime\":\"09:59:43\",\"ServiceEndTime\":\"10:15:56\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"09:53:28\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"09:59:43\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"10:15:56\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eS003 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"EXP NORMAL GEN\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:26\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:03:17\",\"Date\":\"2024-05-22\",\"IssueTime\":\"10:15:31\",\"CallTime\":\"10:15:57\",\"ServiceEndTime\":\"10:19:14\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:15:31\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:15:57\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"10:16:19\\\",\\\"status\\\":\\\"Add Transaction\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Transaction has been added\\\"},{\\\"event_time\\\":\\\"10:19:14\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eS004 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"EXP NORMAL GEN\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:01:30\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:02:52\",\"Date\":\"2024-05-22\",\"IssueTime\":\"10:17:47\",\"CallTime\":\"10:19:17\",\"ServiceEndTime\":\"10:22:09\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:17:47\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:19:17\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"10:22:09\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eS005 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"EXP NORMAL GEN\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:26\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:09:43\",\"Date\":\"2024-05-22\",\"IssueTime\":\"10:33:29\",\"CallTime\":\"10:33:55\",\"ServiceEndTime\":\"10:43:38\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:33:29\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:33:55\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"10:34:21\\\",\\\"status\\\":\\\"Add Transaction\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Transaction has been added\\\"},{\\\"event_time\\\":\\\"10:43:38\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eS006 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"EXP NORMAL GEN\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:03:13\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:16\",\"Date\":\"2024-05-22\",\"IssueTime\":\"10:41:07\",\"CallTime\":\"10:44:20\",\"ServiceEndTime\":\"10:44:36\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:41:07\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:44:20\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"10:44:36\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eS007 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
5/22/2024 10:51:40 AM | Request Received getReportData=> fid: 69 ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:INN-IMP NORMAL|IMP-Import|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 20-R | Client IP: 87.201.129.20
5/22/2024 10:52:01 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"}]","reportBody":"[{\"BranchName\":\"ETIHAD\",\"Category\":\"IMP NORMAL\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:01:19\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:03:01\",\"Date\":\"2024-05-22\",\"IssueTime\":\"05:32:11\",\"CallTime\":\"05:33:30\",\"ServiceEndTime\":\"05:36:31\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:32:11\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"jamsheed.hameed\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:33:30\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"jamsheed.hameed\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:33:34\\\",\\\"status\\\":\\\"Add Transaction\\\",\\\"opname\\\":\\\"jamsheed.hameed\\\",\\\"description\\\":\\\"Transaction has been added\\\"},{\\\"event_time\\\":\\\"05:36:31\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"jamsheed.hameed\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eC001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"IMP NORMAL\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:04:35\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:12\",\"Date\":\"2024-05-22\",\"IssueTime\":\"07:36:29\",\"CallTime\":\"07:41:04\",\"ServiceEndTime\":\"07:41:16\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"07:36:29\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"07:41:04\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"07:41:16\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eC002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"IMP NORMAL\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:01:27\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:02:33\",\"Date\":\"2024-05-22\",\"IssueTime\":\"08:29:29\",\"CallTime\":\"08:30:56\",\"ServiceEndTime\":\"08:33:30\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"08:29:29\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Raja Ali Mohamed\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"08:30:57\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Raja Ali Mohamed\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"08:33:30\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"Raja Ali Mohamed\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eC003 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"IMP NORMAL\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:45\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:03:24\",\"Date\":\"2024-05-22\",\"IssueTime\":\"09:42:30\",\"CallTime\":\"09:43:15\",\"ServiceEndTime\":\"09:46:39\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"09:42:30\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Raja Ali Mohamed\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"09:43:15\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Raja Ali Mohamed\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"09:46:39\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"Raja Ali Mohamed\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eC004 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"IMP NORMAL\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:08:14\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:24\",\"Date\":\"2024-05-22\",\"IssueTime\":\"10:16:31\",\"CallTime\":\"10:24:45\",\"ServiceEndTime\":\"10:25:09\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:16:31\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:24:45\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"10:25:09\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eC005 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"IMP NORMAL\",\"ClientName\":\"-\",\"Status\":\"Ticket in serving\",\"WaitingTime\":\"00:00:04\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2024-05-22\",\"IssueTime\":\"10:44:13\",\"CallTime\":\"10:44:17\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:44:13\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:44:17\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Tickted is being attended\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eC006 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
5/22/2024 10:52:15 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|IMP-Import|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 20-R | Client IP: 87.201.129.20
5/22/2024 10:52:15 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"DHABI NORMAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"DHABI RFS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP FASTRACK VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP NORMAL 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VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"IMP FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":37.50,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":33.33,\"AvgWaitTime\":\"00:03:16\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":83.33,\"AvgServiceTime\":\"00:01:54\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"15 / 16 (93.75%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:32 | SLA: 81.25%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:05:37 | SLA: 93.33%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"DHABI 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FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":1.91,\"AverageWaitingTimePerCategory\":3.27}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
5/22/2024 10:52:23 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:INN-IMP NORMAL|IMP-Import|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 20-R | Client IP: 87.201.129.20
5/22/2024 10:52:23 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:03:16\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":83.33,\"AvgServiceTime\":\"00:01:54\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5 / 6 (83.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:16 | SLA: 83.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:54 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":1.91,\"AverageWaitingTimePerCategory\":3.27}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
5/22/2024 10:53:18 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:INN-IMP NORMAL|IMP-Import|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 20-R | Client IP: 87.201.129.20
5/22/2024 10:53:18 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:03:16\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":83.33,\"AvgServiceTime\":\"00:01:54\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5 / 6 (83.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:16 | SLA: 83.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:54 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":1.91,\"AverageWaitingTimePerCategory\":3.27}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
5/22/2024 10:53:28 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|IMP-Import|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 20-R | Client IP: 87.201.129.20
5/22/2024 10:53:28 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"DHABI NORMAL\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"DHABI RFS\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"EXP FASTRACK VIP\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"EXP NORMAL GEN\",\"CountServedTickets\":7,\"PercentageServedTickets\":46.67,\"AvgWaitTime\":\"00:04:56\",\"MaxWaitTime\":\"00:16:19\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":85.71},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"CountServedTickets\":3,\"PercentageServedTickets\":20.00,\"AvgWaitTime\":\"00:10:43\",\"MaxWaitTime\":\"00:26:07\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":66.67},{\"CategoryName\":\"EXP NORMAL VIP\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"IMP FASTTRACK\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00},{\"CategoryName\":\"IMP NORMAL\",\"CountServedTickets\":5,\"PercentageServedTickets\":33.33,\"AvgWaitTime\":\"00:03:16\",\"MaxWaitTime\":\"00:08:14\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":83.33}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"15 / 16 (93.75%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:32 | Max.: 00:26:07 | SLA: 81.25% (13)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"DHABI NORMAL\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"DHABI RFS\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"EXP FASTRACK VIP\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"EXP NORMAL GEN\",\"CountServedTickets\":7,\"PercentageServedTickets\":\"47\",\"AvgWaitTime\":\"4.93\",\"MaxWaitTime\":\"00:16:19\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":\"85.71%\"},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"CountServedTickets\":3,\"PercentageServedTickets\":\"20\",\"AvgWaitTime\":\"10.73\",\"MaxWaitTime\":\"00:26:07\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":\"66.67%\"},{\"CategoryName\":\"EXP NORMAL VIP\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"IMP FASTTRACK\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\"},{\"CategoryName\":\"IMP NORMAL\",\"CountServedTickets\":5,\"PercentageServedTickets\":\"34\",\"AvgWaitTime\":\"3.27\",\"MaxWaitTime\":\"00:08:14\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":\"83.33%\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
5/22/2024 10:53:36 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:IMP-Import|INN-IMP NORMAL|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 20-R | Client IP: 87.201.129.20
5/22/2024 10:53:36 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[{\"CategoryName\":\"IMP NORMAL\",\"CountServedTickets\":6,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:02:44\",\"MaxWaitTime\":\"00:08:14\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":100.00}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6 / 6 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:02:44 | Max.: 00:08:14 | SLA: 100.00% (6)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"IMP NORMAL\",\"CountServedTickets\":6,\"PercentageServedTickets\":\"100\",\"AvgWaitTime\":\"2.73\",\"MaxWaitTime\":\"00:08:14\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":\"100.00%\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
5/22/2024 10:53:46 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:INN-IMP NORMAL|IMP-Import|$ticketStatus:$ticketState:service$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 20-R | Client IP: 87.201.129.20
5/22/2024 10:53:46 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"MaxServiceTime\",\"colText\":\"Service Time Max.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"CategoryName\":\"IMP NORMAL\",\"CountServedTickets\":6,\"PercentageServedTickets\":100.00,\"AvgServiceTime\":\"00:03:04\",\"MaxServiceTime\":\"00:08:50\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6 / 6 (100.00%)\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:04 | Max.: 00:08:50 | SLA: 100.00% (6)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"IMP NORMAL\",\"CountServedTickets\":6,\"PercentageServedTickets\":\"100\",\"AvgServiceTime\":\"3.07\",\"MaxServiceTime\":\"00:08:50\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":\"100.00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
5/22/2024 10:53:49 AM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:INN-IMP NORMAL|IMP-Import|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 20-R | Client IP: 87.201.129.20
5/22/2024 10:53:49 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:02:44\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:03:04\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6 / 6 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:02:44 | SLA: 100.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:04 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":3.07,\"AverageWaitingTimePerCategory\":2.73}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
5/22/2024 10:53:57 AM | Request Received getDashboardList=> userId: 162, languageCode:En | Client IP: 87.201.129.20
5/22/2024 10:53:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 87.201.129.20
5/22/2024 10:53:58 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 10:53:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 10:54:18 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 10:54:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 10:55:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 10:55:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 10:56:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 10:56:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 10:57:51 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 10:57:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 10:58:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 10:58:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 10:59:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 10:59:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:00:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:00:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:01:51 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:01:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:02:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:02:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:03:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:03:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:04:52 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:04:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:05:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:05:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:06:51 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:06:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:07:51 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:07:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:08:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:08:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:09:51 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:09:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:10:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:10:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:11:39 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:11:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:12:17 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:12:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:13:51 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:13:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:14:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:14:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:15:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:15:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:16:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:16:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:17:51 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:17:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:18:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:18:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:19:51 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:19:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:20:51 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:20:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:21:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:21:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:22:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:22:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:23:51 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:23:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:24:51 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:24:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:25:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:25:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:26:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:26:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:27:52 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:27:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:28:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:28:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:29:51 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:29:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:30:51 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:30:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:31:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:31:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:32:52 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:32:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:33:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:33:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:34:52 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:34:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:35:52 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:35:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:36:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:36:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:37:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:37:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:38:52 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:38:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:39:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:39:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:40:50 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:40:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:41:51 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:41:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:42:52 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:42:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 11:43:52 AM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 11:43:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 12:33:01 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 91.72.151.66
5/22/2024 12:33:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 91.72.151.66
5/22/2024 12:33:02 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 91.72.151.66
5/22/2024 12:33:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 91.72.151.66
5/22/2024 12:33:10 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 40.120.111.49
5/22/2024 12:33:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 40.120.111.49
5/22/2024 12:33:11 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 40.120.111.49
5/22/2024 12:33:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 40.120.111.49
5/22/2024 12:33:16 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 91.72.151.66
5/22/2024 12:33:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 91.72.151.66
5/22/2024 12:33:28 PM | Request Received onLoginClick=> userName: soliman1346 | Client IP: 91.72.151.66
5/22/2024 12:33:29 PM | Response Sent => {"Result":"0","UserID":"172","UserRoleID":"4","UserLevelID":"73-B","UserName":"soliman1346","Password":"tRe7pHjc1sI=","tokenKey":"IX7QDDGE1K"} | Client IP: 91.72.151.66
5/22/2024 12:33:29 PM | Request Received getUserModuleRights=> branchId:0userId: 172 | Client IP: 91.72.151.66
5/22/2024 12:33:30 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 91.72.151.66
5/22/2024 12:33:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 91.72.151.66
5/22/2024 12:33:30 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 91.72.151.66
5/22/2024 12:33:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/22/2024 12:33:31 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 12:33:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 12:33:31 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 91.72.151.66
5/22/2024 12:33:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/22/2024 12:33:45 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 91.72.151.66
5/22/2024 12:33:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/22/2024 12:33:45 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 12:33:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 12:34:05 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 40.120.111.49
5/22/2024 12:34:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 40.120.111.49
5/22/2024 12:34:31 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 12:34:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 12:35:31 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 12:35:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 12:36:31 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 12:36:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 12:38:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 12:38:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 12:39:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 12:39:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 12:40:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 12:40:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 12:41:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 12:41:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 12:42:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 12:42:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 12:43:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 12:43:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 12:44:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 12:44:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 12:45:04 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 12:45:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 12:45:31 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 12:45:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 12:46:09 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|REG-Registration|$ticketStatus:$ticketState:$sla:$duration:$language:Ar rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 91.72.151.66
5/22/2024 12:46:09 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"الخدمة\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"التذكر (التذاكر) الصادرة\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"التذكر (التذاكر) الصادرة٪\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"التذكر (التذاكر) التي تم خدمتها\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"التذكر (التذاكر)\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"وقت الانتظار\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"وقت الانتظار SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"وقت الانتظار SLA٪\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"متوسط ​​وقت الخدمة\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"وقت الخدمة SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"وقت الخدمة SLA٪\"},{\"colName\":\"NoShowTickets\",\"colText\":\"تذكرة(التذاكر ) التي لا تظهر\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\" التذكر (التذاكر) الغير مؤهلة ٪\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"تذكرة غير مؤهلة\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.60,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.65,\"AvgWaitTime\":\"00:19:29\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":33.33,\"AvgServiceTime\":\"00:09:10\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":33.33,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":151,\"PercentageIssuedTickets\":30.20,\"ServedTicketsPerCategory\":139,\"PercentageServedTickets\":30.09,\"AvgWaitTime\":\"00:13:50\",\"WaitingSLACount\":53,\"WaitingSLAPercentage\":35.10,\"AvgServiceTime\":\"00:05:17\",\"ServiceSLACount\":100,\"ServiceSLAPercentage\":71.94,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.20,\"UnqualifiedTickets\":11},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":128,\"PercentageIssuedTickets\":25.60,\"ServedTicketsPerCategory\":115,\"PercentageServedTickets\":24.89,\"AvgWaitTime\":\"00:31:45\",\"WaitingSLACount\":22,\"WaitingSLAPercentage\":17.19,\"AvgServiceTime\":\"00:06:05\",\"ServiceSLACount\":53,\"ServiceSLAPercentage\":46.09,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":13},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":101,\"PercentageIssuedTickets\":20.20,\"ServedTicketsPerCategory\":93,\"PercentageServedTickets\":20.13,\"AvgWaitTime\":\"00:37:44\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":5.94,\"AvgServiceTime\":\"00:04:31\",\"ServiceSLACount\":68,\"ServiceSLAPercentage\":73.12,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":8},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":44,\"PercentageIssuedTickets\":8.80,\"ServedTicketsPerCategory\":44,\"PercentageServedTickets\":9.52,\"AvgWaitTime\":\"00:12:11\",\"WaitingSLACount\":10,\"WaitingSLAPercentage\":22.73,\"AvgServiceTime\":\"00:00:43\",\"ServiceSLACount\":41,\"ServiceSLAPercentage\":93.18,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":62,\"PercentageIssuedTickets\":12.40,\"ServedTicketsPerCategory\":57,\"PercentageServedTickets\":12.34,\"AvgWaitTime\":\"00:17:41\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":11.29,\"AvgServiceTime\":\"00:06:11\",\"ServiceSLACount\":32,\"ServiceSLAPercentage\":56.14,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.40,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.43,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:09:25\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":1.80,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":1.95,\"AvgWaitTime\":\"00:18:42\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":44.44,\"AvgServiceTime\":\"00:06:50\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":33.33,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"التذكر (التذاكر) التي تم خدمتها / إصدارها\",\"colValue\":\"462 / 500 (92.40%)\"},{\"colName\":\"وقت الانتظار\",\"colValue\":\"SLA: 21.00% | Avg.: 00:23:28\"},{\"colName\":\"وقت الخدمة\",\"colValue\":\"SLA: 64.72% | Avg.: 00:05:05\"},{\"colName\":\"لا تظهر\",\"colValue\":\"1 (0.20%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":9.18,\"AverageWaitingTimePerCategory\":19.49},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":5.29,\"AverageWaitingTimePerCategory\":13.84},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":6.09,\"AverageWaitingTimePerCategory\":31.76},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":4.52,\"AverageWaitingTimePerCategory\":37.75},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":0.73,\"AverageWaitingTimePerCategory\":12.18},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":6.19,\"AverageWaitingTimePerCategory\":17.70},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":9.42,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":6.84,\"AverageWaitingTimePerCategory\":18.71},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/22/2024 12:46:30 PM | Request Received getReportData=> fid: 73 ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|REG-Registration|$ticketStatus:$ticketNumber:MR141$language:Ar rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 73-B | Client IP: 91.72.151.66
5/22/2024 12:46:31 PM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"رقم التذكرة\"},{\"colName\":\"Date\",\"colText\":\"تاريخ\"},{\"colName\":\"Time\",\"colText\":\"زمن\"},{\"colName\":\"ClientName\",\"colText\":\"اسم العميل\"},{\"colName\":\"Category\",\"colText\":\"الخدمة\"},{\"colName\":\"Teller\",\"colText\":\"موظف الخدمة \"},{\"colName\":\"CounterId\",\"colText\":\"المكتب\"},{\"colName\":\"Action\",\"colText\":\"عمل\"},{\"colName\":\"WaitingTime\",\"colText\":\"وقت الانتظار\"},{\"colName\":\"ServiceTime\",\"colText\":\"وقت الخدمة\"},{\"colName\":\"BranchName\",\"colText\":\"الفرع\"},{\"colName\":\"PhoneNumber\",\"colText\":\"رقم الهاتف\"},{\"colName\":\"Email\",\"colText\":\"البريد الإلكتروني\"},{\"colName\":\"ClientInfo\",\"colText\":\"معلومات العميل\"},{\"colName\":\"ClientInfo2\",\"colText\":\"معلومات العميل 2\"}]","reportBody":"[{\"TicketNumber\":\"MR141\",\"ClientName\":\"-\",\"Category\":\"REGISTRATION BLDG 1\",\"Teller\":\"Muna1791\",\"WaitingTime\":\"00:23:16\",\"ServiceTime\":\"00:00:59\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"-\",\"Email\":\"-\",\"ClientInfo\":\"-\",\"ClientInfo2\":\"-\",\"Action\":\"????? ???????\",\"Date\":\"22-05-2024\",\"Time\":\"12:16:45\",\"CounterId\":\"0\",\"EventId\":\"2894332\"},{\"TicketNumber\":\"MR141\",\"ClientName\":\"-\",\"Category\":\"REGISTRATION BLDG 1\",\"Teller\":\"Muna1791\",\"WaitingTime\":\"00:23:16\",\"ServiceTime\":\"00:00:59\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"-\",\"Email\":\"-\",\"ClientInfo\":\"-\",\"ClientInfo2\":\"-\",\"Action\":\"??? ????? ?????\",\"Date\":\"22-05-2024\",\"Time\":\"12:40:01\",\"CounterId\":\"1\",\"EventId\":\"2894557\"},{\"TicketNumber\":\"MR141\",\"ClientName\":\"-\",\"Category\":\"REGISTRATION BLDG 1\",\"Teller\":\"Muna1791\",\"WaitingTime\":\"00:23:16\",\"ServiceTime\":\"00:00:59\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"-\",\"Email\":\"-\",\"ClientInfo\":\"-\",\"ClientInfo2\":\"-\",\"Action\":\"???? ?????\",\"Date\":\"22-05-2024\",\"Time\":\"12:41:00\",\"CounterId\":\"1\",\"EventId\":\"2894570\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/22/2024 12:53:49 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
5/22/2024 12:53:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
5/22/2024 2:14:53 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 91.72.151.66
5/22/2024 2:14:53 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 91.72.151.66
5/22/2024 2:14:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 91.72.151.66
5/22/2024 2:14:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/22/2024 2:14:53 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 2:14:54 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 91.72.151.66
5/22/2024 2:14:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/22/2024 2:14:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 2:14:54 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 2:14:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 2:14:58 PM | Request Received getReportData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|REG-Registration|$ticketStatus:$ticketState:$sla:$duration:$language:Ar rptName: Summary rptCatName: Service Performance fUserLevel: 73-B | Client IP: 91.72.151.66
5/22/2024 2:14:59 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"الخدمة\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"التذكر (التذاكر) الصادرة\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"التذكر (التذاكر) الصادرة٪\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"التذكر (التذاكر) التي تم خدمتها\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"التذكر (التذاكر)\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"وقت الانتظار\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"وقت الانتظار SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"وقت الانتظار SLA٪\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"متوسط ​​وقت الخدمة\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"وقت الخدمة SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"وقت الخدمة SLA٪\"},{\"colName\":\"NoShowTickets\",\"colText\":\"تذكرة(التذاكر ) التي لا تظهر\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\" التذكر (التذاكر) الغير مؤهلة ٪\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"تذكرة غير مؤهلة\"}]","reportBody":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Elderly People\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":0.51,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":0.53,\"AvgWaitTime\":\"00:19:29\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":33.33,\"AvgServiceTime\":\"00:09:10\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":33.33,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"Female\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"FEMALE REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"TRAINING BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"IssuedTicketsPerCategory\":189,\"PercentageIssuedTickets\":32.03,\"ServedTicketsPerCategory\":170,\"PercentageServedTickets\":30.04,\"AvgWaitTime\":\"00:17:06\",\"WaitingSLACount\":53,\"WaitingSLAPercentage\":28.04,\"AvgServiceTime\":\"00:05:42\",\"ServiceSLACount\":117,\"ServiceSLAPercentage\":68.82,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.17,\"UnqualifiedTickets\":18},{\"CategoryName\":\"REBOOKING BLDG 3\",\"IssuedTicketsPerCategory\":133,\"PercentageIssuedTickets\":22.54,\"ServedTicketsPerCategory\":133,\"PercentageServedTickets\":23.50,\"AvgWaitTime\":\"00:32:01\",\"WaitingSLACount\":24,\"WaitingSLAPercentage\":18.05,\"AvgServiceTime\":\"00:06:03\",\"ServiceSLACount\":61,\"ServiceSLAPercentage\":45.86,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH COVID TEST\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"IssuedTicketsPerCategory\":120,\"PercentageIssuedTickets\":20.34,\"ServedTicketsPerCategory\":119,\"PercentageServedTickets\":21.02,\"AvgWaitTime\":\"00:32:40\",\"WaitingSLACount\":14,\"WaitingSLAPercentage\":11.67,\"AvgServiceTime\":\"00:05:02\",\"ServiceSLACount\":81,\"ServiceSLAPercentage\":68.07,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"TEST BLDG 3\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"NORTH EYE TEST\",\"IssuedTicketsPerCategory\":61,\"PercentageIssuedTickets\":10.34,\"ServedTicketsPerCategory\":60,\"PercentageServedTickets\":10.60,\"AvgWaitTime\":\"00:10:08\",\"WaitingSLACount\":19,\"WaitingSLAPercentage\":31.15,\"AvgServiceTime\":\"00:00:39\",\"ServiceSLACount\":57,\"ServiceSLAPercentage\":95.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"REBOOKING BLDG 1\",\"IssuedTicketsPerCategory\":72,\"PercentageIssuedTickets\":12.20,\"ServedTicketsPerCategory\":69,\"PercentageServedTickets\":12.19,\"AvgWaitTime\":\"00:18:08\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":11.11,\"AvgServiceTime\":\"00:06:37\",\"ServiceSLACount\":35,\"ServiceSLAPercentage\":50.72,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.34,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":0.35,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:09:25\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"VIP BLDG 1\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":1.69,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":1.77,\"AvgWaitTime\":\"00:16:50\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:07:14\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":30.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"MZ BOOKING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"MZ REGISTRATION\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"التذكر (التذاكر) التي تم خدمتها / إصدارها\",\"colValue\":\"566 / 590 (95.93%)\"},{\"colName\":\"وقت الانتظار\",\"colValue\":\"SLA: 21.36% | Avg.: 00:23:12\"},{\"colName\":\"وقت الخدمة\",\"colValue\":\"SLA: 62.90% | Avg.: 00:05:17\"},{\"colName\":\"لا تظهر\",\"colValue\":\"1 (0.17%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EVALUATION BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"Elderly People\",\"AverageServiceTimePerCategory\":9.18,\"AverageWaitingTimePerCategory\":19.49},{\"CategoryName\":\"Female\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"FEMALE REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"TRAINING BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"REGISTRATION BLDG 1\",\"AverageServiceTimePerCategory\":5.70,\"AverageWaitingTimePerCategory\":17.11},{\"CategoryName\":\"REBOOKING BLDG 3\",\"AverageServiceTimePerCategory\":6.07,\"AverageWaitingTimePerCategory\":32.02},{\"CategoryName\":\"NORTH COVID TEST\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH FEMALE BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"REGISTRATION BLDG 3\",\"AverageServiceTimePerCategory\":5.05,\"AverageWaitingTimePerCategory\":32.68},{\"CategoryName\":\"TEST BLDG 3\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"NORTH EYE TEST\",\"AverageServiceTimePerCategory\":0.65,\"AverageWaitingTimePerCategory\":10.15},{\"CategoryName\":\"REBOOKING BLDG 1\",\"AverageServiceTimePerCategory\":6.63,\"AverageWaitingTimePerCategory\":18.15},{\"CategoryName\":\"THEORY TEST BLDG 1\",\"AverageServiceTimePerCategory\":9.42,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"VIP BLDG 1\",\"AverageServiceTimePerCategory\":7.24,\"AverageWaitingTimePerCategory\":16.84},{\"CategoryName\":\"MZ BOOKING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"MZ REGISTRATION\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/22/2024 2:15:18 PM | Request Received getReportData=> fid: 73 ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:ELD-Elderly People|EBK-EVALUATION BOOKING|FML-Female|FRG-FEMALE REGISTRATION|ZBK-MZ BOOKING|ZRG-MZ REGISTRATION|NCV-NORTH COVID TEST|NYE-NORTH EYE TEST|NFF-NORTH FEMALE BOOKING|NVV-NORTH VIP|RBK-REBOOKING BLDG 1|NBB-REBOOKING BLDG 3|MRG-REGISTRATION BLDG 1|NRR-REGISTRATION BLDG 3|NTT-TEST BLDG 3|THT-THEORY TEST BLDG 1|FTB-TRAINING BOOKING|VIP-VIP BLDG 1|REG-Registration|$ticketStatus:$ticketNumber:RB071$language:Ar rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 73-B | Client IP: 91.72.151.66
5/22/2024 2:15:20 PM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"رقم التذكرة\"},{\"colName\":\"Date\",\"colText\":\"تاريخ\"},{\"colName\":\"Time\",\"colText\":\"زمن\"},{\"colName\":\"ClientName\",\"colText\":\"اسم العميل\"},{\"colName\":\"Category\",\"colText\":\"الخدمة\"},{\"colName\":\"Teller\",\"colText\":\"موظف الخدمة \"},{\"colName\":\"CounterId\",\"colText\":\"المكتب\"},{\"colName\":\"Action\",\"colText\":\"عمل\"},{\"colName\":\"WaitingTime\",\"colText\":\"وقت الانتظار\"},{\"colName\":\"ServiceTime\",\"colText\":\"وقت الخدمة\"},{\"colName\":\"BranchName\",\"colText\":\"الفرع\"},{\"colName\":\"PhoneNumber\",\"colText\":\"رقم الهاتف\"},{\"colName\":\"Email\",\"colText\":\"البريد الإلكتروني\"},{\"colName\":\"ClientInfo\",\"colText\":\"معلومات العميل\"},{\"colName\":\"ClientInfo2\",\"colText\":\"معلومات العميل 2\"}]","reportBody":"[{\"TicketNumber\":\"RB071\",\"ClientName\":\"-\",\"Category\":\"REBOOKING BLDG 1\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"EDC ABUDHABI\",\"PhoneNumber\":\"-\",\"Email\":\"-\",\"ClientInfo\":\"-\",\"ClientInfo2\":\"-\",\"Action\":\"????? ???????\",\"Date\":\"22-05-2024\",\"Time\":\"14:14:01\",\"CounterId\":\"0\",\"EventId\":\"2895524\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 91.72.151.66
5/22/2024 2:28:41 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 91.72.151.66
5/22/2024 2:28:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 91.72.151.66
5/22/2024 2:28:41 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 91.72.151.66
5/22/2024 2:28:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/22/2024 2:28:41 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 91.72.151.66
5/22/2024 2:28:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/22/2024 2:28:42 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 2:28:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 2:28:43 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 91.72.151.66
5/22/2024 2:28:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 2:28:46 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 2:28:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 2:28:46 PM | Request Received getDashboardList=> userId: 172, languageCode:Ar | Client IP: 91.72.151.66
5/22/2024 2:28:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 91.72.151.66
5/22/2024 2:29:42 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 2:29:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 2:30:42 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 2:30:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 2:31:41 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 2:31:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 2:32:41 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 2:32:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 2:34:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 2:34:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 2:35:21 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 2:35:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 2:35:41 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 2:35:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 2:37:23 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 2:37:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 2:57:15 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 2:57:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 2:57:41 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 2:57:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 2:58:42 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 2:58:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 2:59:42 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 2:59:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:01:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:01:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:02:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:02:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:03:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:03:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:04:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:04:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:05:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:05:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:06:27 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:06:27 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:07:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:07:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:08:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:08:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:09:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:09:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:10:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:10:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:11:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:11:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:12:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:12:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:13:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:13:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:14:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:14:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:15:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:15:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:16:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:16:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:17:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:17:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:18:33 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:18:33 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:19:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:19:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:20:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:20:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:21:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:21:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:22:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:22:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:23:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:23:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:24:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:24:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:25:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:25:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:26:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:26:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:27:26 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:27:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:28:25 PM | Request Received getDashboardData=> fid: 73| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 91.72.151.66
5/22/2024 3:28:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 91.72.151.66
5/22/2024 3:55:09 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
5/22/2024 3:55:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66
5/22/2024 4:01:40 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.20
5/22/2024 4:01:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.20
5/22/2024 4:01:41 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.20
5/22/2024 4:01:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.20
5/22/2024 4:01:59 PM | Request Received onLoginClick=> userName: etcargo | Client IP: 87.201.129.20
5/22/2024 4:01:59 PM | Response Sent => {"Result":"0","UserID":"162","UserRoleID":"4","UserLevelID":"20-R","UserName":"etcargo","Password":"8Ah7ud0V+cg=","tokenKey":"U69PJ1WOLJ"} | Client IP: 87.201.129.20
5/22/2024 4:01:59 PM | Request Received getUserModuleRights=> branchId:0userId: 162 | Client IP: 87.201.129.20
5/22/2024 4:02:01 PM | Request Received getDashboardList=> userId: 162, languageCode:En | Client IP: 87.201.129.20
5/22/2024 4:02:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 87.201.129.20
5/22/2024 4:02:01 PM | Request Received getDashboardList=> userId: 162, languageCode:En | Client IP: 87.201.129.20
5/22/2024 4:02:01 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 87.201.129.20
5/22/2024 4:02:02 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 87.201.129.20
5/22/2024 4:02:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 87.201.129.20
5/22/2024 4:02:02 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 4:02:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 4:02:04 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 4:02:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 4:02:14 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-21 fto: 2024-05-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 4:02:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 4:02:25 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-20 fto: 2024-05-20 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 4:02:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 4:02:34 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.20
5/22/2024 4:02:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.20
5/22/2024 4:02:40 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|IMP-Import|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 20-R | Client IP: 87.201.129.20
5/22/2024 4:02:40 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"DHABI NORMAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"DHABI RFS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP FASTRACK VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":35,\"PercentageIssuedTickets\":57.38,\"ServedTicketsPerCategory\":31,\"PercentageServedTickets\":55.36,\"AvgWaitTime\":\"00:09:35\",\"WaitingSLACount\":17,\"WaitingSLAPercentage\":48.57,\"AvgServiceTime\":\"00:06:42\",\"ServiceSLACount\":28,\"ServiceSLAPercentage\":90.32,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":12,\"PercentageIssuedTickets\":19.67,\"ServedTicketsPerCategory\":11,\"PercentageServedTickets\":19.64,\"AvgWaitTime\":\"00:06:16\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:14:52\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"IMP FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":22.95,\"ServedTicketsPerCategory\":14,\"PercentageServedTickets\":25.00,\"AvgWaitTime\":\"00:03:57\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":92.86,\"AvgServiceTime\":\"00:02:42\",\"ServiceSLACount\":14,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"56 / 61 (91.80%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:07:31 | SLA: 63.93%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:07:18 | SLA: 94.64%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"DHABI NORMAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"DHABI RFS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"EXP FASTRACK VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":6.71,\"AverageWaitingTimePerCategory\":9.58},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":14.87,\"AverageWaitingTimePerCategory\":6.28},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"IMP FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":2.71,\"AverageWaitingTimePerCategory\":3.97}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
5/22/2024 4:08:48 PM | Request Received getReportData=> fid: 69 ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:INN-IMP NORMAL|IMP-Import|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 20-R | Client IP: 87.201.129.20
5/22/2024 4:08:50 PM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"}]","reportBody":"[{\"BranchName\":\"ETIHAD\",\"Category\":\"IMP NORMAL\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:01:19\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:03:01\",\"Date\":\"2024-05-22\",\"IssueTime\":\"05:32:11\",\"CallTime\":\"05:33:30\",\"ServiceEndTime\":\"05:36:31\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:32:11\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"jamsheed.hameed\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:33:30\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"jamsheed.hameed\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:33:34\\\",\\\"status\\\":\\\"Add Transaction\\\",\\\"opname\\\":\\\"jamsheed.hameed\\\",\\\"description\\\":\\\"Transaction has been added\\\"},{\\\"event_time\\\":\\\"05:36:31\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"jamsheed.hameed\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eC001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"IMP NORMAL\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:04:35\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:12\",\"Date\":\"2024-05-22\",\"IssueTime\":\"07:36:29\",\"CallTime\":\"07:41:04\",\"ServiceEndTime\":\"07:41:16\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"07:36:29\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"07:41:04\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Tickted is being 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data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eC005 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"IMP NORMAL\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:04\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:08:50\",\"Date\":\"2024-05-22\",\"IssueTime\":\"10:44:13\",\"CallTime\":\"10:44:17\",\"ServiceEndTime\":\"10:53:07\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:44:13\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:44:17\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"10:53:07\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eC006 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"IMP NORMAL\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:05\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:02:02\",\"Date\":\"2024-05-22\",\"IssueTime\":\"11:03:47\",\"CallTime\":\"11:03:52\",\"ServiceEndTime\":\"11:05:54\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"11:03:47\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Raja Ali 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glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"IMP NORMAL\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:09:16\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:03:25\",\"Date\":\"2024-05-22\",\"IssueTime\":\"12:52:28\",\"CallTime\":\"13:01:44\",\"ServiceEndTime\":\"13:05:09\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"12:52:28\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Raja Ali Mohamed\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"13:01:44\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Raja Ali Mohamed\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"13:05:09\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"Raja Ali Mohamed\\\",\\\"description\\\":\\\"Ticket has been 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Mohamed\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"13:17:25\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"Raja Ali Mohamed\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eC014 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
5/22/2024 4:09:13 PM | Request Received getReportData=> fid: 69 ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 20-R | Client IP: 87.201.129.20
5/22/2024 4:09:14 PM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"}]","reportBody":"[{\"BranchName\":\"ETIHAD\",\"Category\":\"EXP NORMAL SPECIAL\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:26:07\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:03:04\",\"Date\":\"2024-05-22\",\"IssueTime\":\"05:10:42\",\"CallTime\":\"05:36:49\",\"ServiceEndTime\":\"05:39:53\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:10:42\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"jamsheed.hameed\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:36:49\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"jamsheed.hameed\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:36:54\\\",\\\"status\\\":\\\"Add Matter Code\\\",\\\"opname\\\":\\\"jamsheed.hameed\\\",\\\"description\\\":\\\"Service added for this ticket\\\"},{\\\"event_time\\\":\\\"05:39:53\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"jamsheed.hameed\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eQ001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"EXP NORMAL SPECIAL\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:01:13\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:23:53\",\"Date\":\"2024-05-22\",\"IssueTime\":\"06:18:18\",\"CallTime\":\"06:19:31\",\"ServiceEndTime\":\"06:43:24\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"06:18:18\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"06:19:31\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Tickted is 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data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eQ011 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"EXP NORMAL SPECIAL\",\"ClientName\":\"-\",\"Status\":\"Ticket in serving\",\"WaitingTime\":\"00:00:45\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2024-05-22\",\"IssueTime\":\"16:00:35\",\"CallTime\":\"16:01:20\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"16:00:35\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"16:01:20\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Tickted is being attended\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eQ012 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"EXP NORMAL GEN\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:16:19\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:07:11\",\"Date\":\"2024-05-22\",\"IssueTime\":\"08:24:00\",\"CallTime\":\"08:40:19\",\"ServiceEndTime\":\"08:47:30\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"08:24:00\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"08:40:19\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"ARIEL\\\",\\\"description\\\":\\\"Tickted is being 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data-keyboard=\\u0027false\\u0027\\u003eS003 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"ETIHAD\",\"Category\":\"EXP NORMAL GEN\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:26\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:03:17\",\"Date\":\"2024-05-22\",\"IssueTime\":\"10:15:31\",\"CallTime\":\"10:15:57\",\"ServiceEndTime\":\"10:19:14\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:15:31\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:15:57\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Dawit Teclai\\\",\\\"description\\\":\\\"Tickted is being 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5/22/2024 4:10:39 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:DFF-DHABI FASTTRACK|DNN-DHABI NORMAL|DRR-DHABI RFS|EFS-EXP FASTRACK SPECIAL|EFV-EXP FASTRACK VIP|EFG-EXP FASTTRACK GEN|ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|IFF-IMP FASTTRACK|INN-IMP NORMAL|IMP-Import|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 20-R | Client IP: 87.201.129.20
5/22/2024 4:10:40 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"DHABI NORMAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"DHABI RFS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP FASTRACK VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":36,\"PercentageIssuedTickets\":58.06,\"ServedTicketsPerCategory\":33,\"PercentageServedTickets\":56.90,\"AvgWaitTime\":\"00:10:17\",\"WaitingSLACount\":17,\"WaitingSLAPercentage\":47.22,\"AvgServiceTime\":\"00:06:32\",\"ServiceSLACount\":30,\"ServiceSLAPercentage\":90.91,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":12,\"PercentageIssuedTickets\":19.35,\"ServedTicketsPerCategory\":11,\"PercentageServedTickets\":18.97,\"AvgWaitTime\":\"00:06:16\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:14:52\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"IMP FASTTRACK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0},{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":22.58,\"ServedTicketsPerCategory\":14,\"PercentageServedTickets\":24.14,\"AvgWaitTime\":\"00:03:57\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":92.86,\"AvgServiceTime\":\"00:02:42\",\"ServiceSLACount\":14,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"58 / 62 (93.55%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:08:00 | SLA: 62.90%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:07:11 | SLA: 94.83%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DHABI FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"DHABI NORMAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"DHABI RFS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"EXP FASTTRACK GEN\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"EXP FASTRACK SPECIAL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"EXP FASTRACK VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":6.54,\"AverageWaitingTimePerCategory\":10.29},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":14.87,\"AverageWaitingTimePerCategory\":6.28},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"IMP FASTTRACK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00},{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":2.71,\"AverageWaitingTimePerCategory\":3.97}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
5/22/2024 4:10:47 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:INN-IMP NORMAL|IMP-Import|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 20-R | Client IP: 87.201.129.20
5/22/2024 4:10:47 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"IMP NORMAL\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":14,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:03:57\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":92.86,\"AvgServiceTime\":\"00:02:42\",\"ServiceSLACount\":14,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"14 / 14 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:57 | SLA: 92.86%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:42 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"IMP NORMAL\",\"AverageServiceTimePerCategory\":2.71,\"AverageWaitingTimePerCategory\":3.97}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
5/22/2024 4:11:04 PM | Request Received getReportData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 fOtherParameters: category:ENG-EXP NORMAL GEN|ENS-EXP NORMAL SPECIAL|ENV-EXP NORMAL VIP|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 20-R | Client IP: 87.201.129.20
5/22/2024 4:11:04 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"}]","reportBody":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"IssuedTicketsPerCategory\":36,\"PercentageIssuedTickets\":75.00,\"ServedTicketsPerCategory\":33,\"PercentageServedTickets\":75.00,\"AvgWaitTime\":\"00:10:17\",\"WaitingSLACount\":17,\"WaitingSLAPercentage\":47.22,\"AvgServiceTime\":\"00:06:32\",\"ServiceSLACount\":30,\"ServiceSLAPercentage\":90.91,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"IssuedTicketsPerCategory\":12,\"PercentageIssuedTickets\":25.00,\"ServedTicketsPerCategory\":11,\"PercentageServedTickets\":25.00,\"AvgWaitTime\":\"00:06:16\",\"WaitingSLACount\":9,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:14:52\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1},{\"CategoryName\":\"EXP NORMAL VIP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"44 / 48 (91.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:17 | SLA: 54.17%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:08:37 | SLA: 93.18%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"EXP NORMAL GEN\",\"AverageServiceTimePerCategory\":6.54,\"AverageWaitingTimePerCategory\":10.29},{\"CategoryName\":\"EXP NORMAL SPECIAL\",\"AverageServiceTimePerCategory\":14.87,\"AverageWaitingTimePerCategory\":6.28},{\"CategoryName\":\"EXP NORMAL VIP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 87.201.129.20
5/22/2024 4:35:15 PM | Request Received getDashboardList=> userId: 162, languageCode:En | Client IP: 87.201.129.21
5/22/2024 4:35:16 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 87.201.129.21
5/22/2024 4:35:17 PM | Request Received getDashboardData=> fid: 69| ftype:  ffrom: 2024-05-22 fto: 2024-05-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 87.201.129.21
5/22/2024 4:35:17 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 87.201.129.21
5/22/2024 11:24:09 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 91.72.151.66
5/22/2024 11:24:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 91.72.151.66