4/12/2023 12:29:18 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 4/12/2023 12:29:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 4/12/2023 12:29:18 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 4/12/2023 12:29:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 4/12/2023 12:31:32 AM | Request Received onLoginClick=> userName: moiz | Client IP: 125.209.125.146 4/12/2023 12:31:32 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"moiz","Password":"moiz","tokenKey":"O2ZPU828SK"} | Client IP: 125.209.125.146 4/12/2023 12:31:42 AM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146 4/12/2023 12:31:42 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"SKQ7J2FNJ1"} | Client IP: 125.209.125.146 4/12/2023 12:31:42 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146 4/12/2023 12:31:44 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/12/2023 12:31:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/12/2023 12:31:44 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/12/2023 12:31:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/12/2023 12:31:45 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 12:31:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 12:31:45 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/12/2023 12:31:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/12/2023 12:31:46 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 12:31:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 12:31:50 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/12/2023 12:31:50 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 1 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/12/2023 12:32:18 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 4/12/2023 12:32:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 4/12/2023 12:32:20 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:32:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:32:20 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/12/2023 12:32:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/12/2023 12:32:21 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/12/2023 12:32:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/12/2023 12:33:21 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:33:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:34:21 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:34:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:35:21 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:35:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:36:21 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:36:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:37:21 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:37:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:38:21 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:38:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:39:21 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:39:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:40:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:40:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:41:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:41:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:41:39 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 4/12/2023 12:41:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 4/12/2023 12:41:39 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/12/2023 12:41:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/12/2023 12:41:39 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/12/2023 12:41:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/12/2023 12:41:41 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:41:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:42:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:42:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:42:39 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:42:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:43:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:43:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:43:40 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:43:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:43:51 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:43:51 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 4 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 12:43:55 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:43:55 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Meezan_Test\",\"OperatorName\":\"farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"g1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"maha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"p1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Meezan_Test\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"t1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Meezan_Test\",\"OperatorName\":\"usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"Y1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"farhan\",\"usman\",\"qurat\",\"b1\",\"b2\",\"p1\",\"d1\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\",\"g1\",\"maha\",\"t1\",\"Y1\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 12:44:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:44:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:45:05 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:45:06 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket Status\"},{\"colName\":\"Happy\",\"colText\":\"Happy\"},{\"colName\":\"Satisfied\",\"colText\":\"Satisfied\"},{\"colName\":\"Dissatisfied\",\"colText\":\"Dissatisfied\"},{\"colName\":\"TerminalID\",\"colText\":\"Terminal ID\"},{\"colName\":\"TellerID\",\"colText\":\"Teller ID\"},{\"colName\":\"TellerName\",\"colText\":\"Teller Name\"}]","reportBody":"[{\"TicketId\":2304110229000000064,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UU901\",\"TransactionDate\":\"04/12/2023\",\"TransactionTime\":\"00:28:11\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2304110229000000065,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UU902\",\"TransactionDate\":\"04/12/2023\",\"TransactionTime\":\"00:34:38\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2304110229000000066,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UU903\",\"TransactionDate\":\"04/12/2023\",\"TransactionTime\":\"00:35:47\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2304110229000000067,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UU904\",\"TransactionDate\":\"04/12/2023\",\"TransactionTime\":\"00:35:58\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"}]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"4/0\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:00:00\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:00:00\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 12:45:17 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:45:17 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"0 / 0 ( 0.00% )\"},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":\"0.00%\"}]","graphName":"rpt-tellers-category-detail-component","graphData":"[{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 12:45:23 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:45:23 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Meezan_Test\",\"OperatorName\":\"farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"g1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"maha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"p1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Meezan_Test\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"t1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Meezan_Test\",\"OperatorName\":\"usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"Y1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"farhan\",\"usman\",\"qurat\",\"b1\",\"b2\",\"p1\",\"d1\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\",\"g1\",\"maha\",\"t1\",\"Y1\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 12:45:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:45:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:46:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:46:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:47:09 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-05 fto: 2023-04-11 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:47:09 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":42,\"AvgServiceTime\":\"00:02:30\",\"SLA\":78.57,\"DaysWorked\":3,\"LoggedTime\":\"16:26:04\",\"ServingPercentage\":10.69,\"BackendPercentage\":0.00,\"IdlePercentage\":89.31,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":1,\"AvgServiceTime\":\"00:03:27\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"04:44:18\",\"ServingPercentage\":1.21,\"BackendPercentage\":41.21,\"IdlePercentage\":57.58,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":4,\"AvgServiceTime\":\"00:58:44\",\"SLA\":25.00,\"DaysWorked\":2,\"LoggedTime\":\"05:22:36\",\"ServingPercentage\":72.84,\"BackendPercentage\":2.54,\"IdlePercentage\":24.63,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"01:39:27\",\"ServingPercentage\":0.00,\"BackendPercentage\":99.77,\"IdlePercentage\":0.23,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"g1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"maha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:00:03\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"t1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"Y1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\",\"g1\",\"maha\",\"t1\",\"Y1\"],\"TicketServed\":[42,1,4,0,0,0,0,0,0,0],\"SLA\":[78.57,100.00,25.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[10.69,1.21,72.84,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,41.21,2.54,0.00,99.77,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[89.31,57.58,24.63,0.00,0.23,0.00,0.00,100.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 12:47:15 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-05 fto: 2023-04-11 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:47:15 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"47\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:07:18\"},{\"colName\":\"Logged time\",\"colValue\":\"1 day(s) 04:12:28\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 20.31% | Back office: 13.27% | Idle: 66.42%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"a1\",\"ServiceHours\":1.76,\"BackOfficeHours\":0.00,\"IdleHours\":14.68,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a2\",\"ServiceHours\":0.06,\"BackOfficeHours\":1.95,\"IdleHours\":2.73,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a3\",\"ServiceHours\":3.92,\"BackOfficeHours\":0.14,\"IdleHours\":1.32,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a4\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a5\",\"ServiceHours\":0.00,\"BackOfficeHours\":1.65,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"g1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"maha\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"r1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"t1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Y1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 12:47:25 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-05 fto: 2023-04-11 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:47:26 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"Date\":\"07/04/2023\",\"IssuedTickets\":0,\"TicketServed\":7,\"AvgServiceTime\":\"00:02:14\",\"SLA\":85.71,\"LoggedTime\":\"01:30:11\",\"ServingTime\":\"00:15:40\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:14:31\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"Date\":\"07/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"Date\":\"07/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"Date\":\"07/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"Date\":\"07/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"g1\",\"Date\":\"07/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"maha\",\"Date\":\"07/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:03\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:03\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"Date\":\"07/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"t1\",\"Date\":\"07/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"Y1\",\"Date\":\"07/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"Date\":\"10/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"t1\",\"Date\":\"10/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"Y1\",\"Date\":\"10/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"maha\",\"Date\":\"10/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"Date\":\"10/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"g1\",\"Date\":\"10/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"Date\":\"10/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"Date\":\"10/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"Date\":\"10/04/2023\",\"IssuedTickets\":0,\"TicketServed\":1,\"AvgServiceTime\":\"00:09:08\",\"SLA\":0.00,\"LoggedTime\":\"00:36:09\",\"ServingTime\":\"00:09:08\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:27:01\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"Date\":\"10/04/2023\",\"IssuedTickets\":0,\"TicketServed\":1,\"AvgServiceTime\":\"00:41:28\",\"SLA\":0.00,\"LoggedTime\":\"00:43:32\",\"ServingTime\":\"00:41:28\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:02:04\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"Date\":\"11/04/2023\",\"IssuedTickets\":0,\"TicketServed\":1,\"AvgServiceTime\":\"00:03:27\",\"SLA\":100.00,\"LoggedTime\":\"04:44:18\",\"ServingTime\":\"00:03:27\",\"BackendTime\":\"01:57:09\",\"IdleTime\":\"02:43:42\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"Date\":\"11/04/2023\",\"IssuedTickets\":0,\"TicketServed\":34,\"AvgServiceTime\":\"00:01:25\",\"SLA\":79.41,\"LoggedTime\":\"14:12:21\",\"ServingTime\":\"00:48:15\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"13:24:06\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"Date\":\"11/04/2023\",\"IssuedTickets\":0,\"TicketServed\":3,\"AvgServiceTime\":\"01:15:16\",\"SLA\":33.33,\"LoggedTime\":\"04:46:27\",\"ServingTime\":\"03:45:50\",\"BackendTime\":\"00:08:11\",\"IdleTime\":\"00:52:26\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"Date\":\"11/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"g1\",\"Date\":\"11/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"Date\":\"11/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"01:39:27\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"01:39:13\",\"IdleTime\":\"00:00:14\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"Date\":\"11/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"maha\",\"Date\":\"11/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"Y1\",\"Date\":\"11/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"t1\",\"Date\":\"11/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 12:47:27 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:47:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:47:29 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-05 fto: 2023-04-11 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:47:29 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"07/04/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"03:25:51\",\"EndTime\":\"03:42:47\",\"EnlapsedTime\":\"00:16:56\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"10/04/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"05:24:28\",\"EndTime\":\"05:25:31\",\"EnlapsedTime\":\"00:01:03\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"11/04/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"00:50:54\",\"EndTime\":\"01:27:53\",\"EnlapsedTime\":\"00:36:59\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"11/04/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"01:28:31\",\"EndTime\":\"02:40:24\",\"EnlapsedTime\":\"01:11:53\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"11/04/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"02:42:50\",\"EndTime\":\"03:55:27\",\"EnlapsedTime\":\"01:12:37\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"11/04/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"04:17:27\",\"EndTime\":\"04:17:55\",\"EnlapsedTime\":\"00:00:28\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"11/04/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"04:19:57\",\"EndTime\":\"04:23:16\",\"EnlapsedTime\":\"00:03:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"11/04/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"04:26:11\",\"EndTime\":\"04:26:57\",\"EnlapsedTime\":\"00:00:46\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"11/04/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"04:27:29\",\"EndTime\":\"04:27:45\",\"EnlapsedTime\":\"00:00:16\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"11/04/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"04:30:22\",\"EndTime\":\"04:30:42\",\"EnlapsedTime\":\"00:00:20\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"11/04/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"04:31:38\",\"EndTime\":\"04:31:53\",\"EnlapsedTime\":\"00:00:15\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"11/04/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"04:43:44\",\"EndTime\":\"05:15:29\",\"EnlapsedTime\":\"00:31:45\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"11/04/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"05:42:18\",\"EndTime\":\"05:42:37\",\"EnlapsedTime\":\"00:00:19\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"11/04/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"13:39:47\",\"EndTime\":\"23:59:00\",\"EnlapsedTime\":\"10:19:13\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"07/04/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"03:15:30\",\"EndTime\":\"03:19:46\",\"EnlapsedTime\":\"00:04:16\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"07/04/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 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124.29.238.205 4/12/2023 12:47:51 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-05 fto: 2023-04-11 fOtherParameters: category:TRF-Transfer|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:47:51 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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124.29.238.205 4/12/2023 12:47:57 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-05 fto: 2023-04-11 fOtherParameters: category:TRF-Transfer|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:47:58 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving 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Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304100229000000060,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR018\",\"TransactionDate\":\"04/11/2023\",\"TransactionTime\":\"13:39:16\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:43\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304100229000000061,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR019\",\"TransactionDate\":\"04/11/2023\",\"TransactionTime\":\"13:40:06\",\"TransactionServingTime\":\"00:00:05\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"13:40:11\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304100229000000062,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR020\",\"TransactionDate\":\"04/11/2023\",\"TransactionTime\":\"13:40:06\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:00:12\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304100229000000063,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR021\",\"TransactionDate\":\"04/11/2023\",\"TransactionTime\":\"13:40:07\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"}]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"54/47\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:29:42\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:07:18\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 12:48:19 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-05 fto: 2023-04-11 fOtherParameters: category:TRF-Transfer|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:48:19 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":21,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":18,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:34:39\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":9.52,\"AvgServiceTime\":\"00:10:37\",\"ServiceSLACount\":12,\"ServiceSLAPercentage\":66.67,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.76,\"UnqualifiedTickets\":2,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"18 / 21 (85.71%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:34:39 | SLA: 9.52%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:10:37 | SLA: 66.67%\"},{\"colName\":\"No Show\",\"colValue\":\"1 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"47 / 54 (87.04%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:29:42 | SLA: 42.59%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:07:18 | SLA: 74.47%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (1.85%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":9.32,\"AverageWaitingTimePerCategory\":8.57,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":10.63,\"AverageWaitingTimePerCategory\":34.66,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":4.20,\"AverageWaitingTimePerCategory\":31.12,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 12:48:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:48:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:48:30 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-05 fto: 2023-04-11 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:48:32 AM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA 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fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 12:48:47 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-05 fto: 2023-04-11 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:48:48 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 12:48:51 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-05 fto: 2023-04-11 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:48:52 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"IssuedTickets\":54,\"ServedTickets\":47,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:29:42\",\"WaitingSLAPercentage\":42.59,\"WaitingSLACount\":23,\"AvgServiceTime\":\"00:07:18\",\"ServiceSLAPercentage\":74.47,\"ServiceSLACount\":35}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"47 / 54 ( 87.04% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:29:42 | SLA: 42.59%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:07:18 | SLA: 74.47%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (1.85%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Global3\"],\"TicketIssued\":[54],\"TicketServed\":[47],\"TicketServedPercentage\":[74.47],\"TicketWaitingPercentage\":[42.59]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 12:49:05 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-05 fto: 2023-04-11 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:49:05 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"CountServedTickets\":6,\"PercentageServedTickets\":12.77,\"AvgWaitTime\":\"00:08:34\",\"MaxWaitTime\":\"00:30:49\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":50.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"CountServedTickets\":18,\"PercentageServedTickets\":38.30,\"AvgWaitTime\":\"00:34:39\",\"MaxWaitTime\":\"01:59:01\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":9.52,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"CountServedTickets\":23,\"PercentageServedTickets\":48.94,\"AvgWaitTime\":\"00:31:07\",\"MaxWaitTime\":\"07:42:31\",\"WaitingSLACount\":17,\"WaitingSLAPercentage\":68.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"47 / 54 (87.04%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:29:42 | Max.: 07:42:31 | SLA: 42.59% (23)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"Fees\",\"CountServedTickets\":6,\"PercentageServedTickets\":\"13\",\"AvgWaitTime\":\"8.57\",\"MaxWaitTime\":\"00:30:49\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":\"50.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"CountServedTickets\":18,\"PercentageServedTickets\":\"39\",\"AvgWaitTime\":\"34.67\",\"MaxWaitTime\":\"01:59:01\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":\"9.52%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"CountServedTickets\":23,\"PercentageServedTickets\":\"49\",\"AvgWaitTime\":\"31.12\",\"MaxWaitTime\":\"07:42:31\",\"WaitingSLACount\":17,\"WaitingSLAPercentage\":\"68.00%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 12:49:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:49:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:50:12 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-05 fto: 2023-04-11 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:50:12 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":14.81,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":12.77,\"AvgWaitTime\":\"00:08:34\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:09:19\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":66.67,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":21,\"PercentageIssuedTickets\":38.89,\"ServedTicketsPerCategory\":18,\"PercentageServedTickets\":38.30,\"AvgWaitTime\":\"00:34:39\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":9.52,\"AvgServiceTime\":\"00:10:37\",\"ServiceSLACount\":12,\"ServiceSLAPercentage\":66.67,\"NoShowTickets\":1,\"PercentageNoShowTickets\":1.85,\"UnqualifiedTickets\":2,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":25,\"PercentageIssuedTickets\":46.30,\"ServedTicketsPerCategory\":23,\"PercentageServedTickets\":48.94,\"AvgWaitTime\":\"00:31:07\",\"WaitingSLACount\":17,\"WaitingSLAPercentage\":68.00,\"AvgServiceTime\":\"00:04:11\",\"ServiceSLACount\":19,\"ServiceSLAPercentage\":82.61,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"47 / 54 (87.04%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:29:42 | SLA: 42.59%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:07:18 | SLA: 74.47%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (1.85%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":9.32,\"AverageWaitingTimePerCategory\":8.57,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":10.63,\"AverageWaitingTimePerCategory\":34.66,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":4.20,\"AverageWaitingTimePerCategory\":31.12,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 12:50:18 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-05 fto: 2023-04-11 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:50:19 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":42,\"AvgServiceTime\":\"00:02:30\",\"SLA\":78.57,\"DaysWorked\":3,\"LoggedTime\":\"16:26:04\",\"ServingPercentage\":10.69,\"BackendPercentage\":0.00,\"IdlePercentage\":89.31,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":1,\"AvgServiceTime\":\"00:03:27\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"04:44:18\",\"ServingPercentage\":1.21,\"BackendPercentage\":41.21,\"IdlePercentage\":57.58,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":4,\"AvgServiceTime\":\"00:58:44\",\"SLA\":25.00,\"DaysWorked\":2,\"LoggedTime\":\"05:22:36\",\"ServingPercentage\":72.84,\"BackendPercentage\":2.54,\"IdlePercentage\":24.63,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"01:39:27\",\"ServingPercentage\":0.00,\"BackendPercentage\":99.77,\"IdlePercentage\":0.23,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"g1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"maha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:00:03\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"t1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"Y1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\",\"g1\",\"maha\",\"t1\",\"Y1\"],\"TicketServed\":[42,1,4,0,0,0,0,0,0,0],\"SLA\":[78.57,100.00,25.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[10.69,1.21,72.84,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,41.21,2.54,0.00,99.77,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[89.31,57.58,24.63,0.00,0.23,0.00,0.00,100.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 12:50:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:50:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:50:33 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:50:33 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing 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}]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"farhan\",\"usman\",\"qurat\",\"b1\",\"b2\",\"p1\",\"d1\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\",\"g1\",\"maha\",\"t1\",\"Y1\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 12:51:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:51:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:51:57 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:51:57 AM | Response Sent => {"reportName":"Category 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ftype: ffrom: 2023-04-05 fto: 2023-04-11 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:52:11 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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Monitoring\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"qurat\",\"Category\":\"Recieve Amount\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"qurat\",\"Category\":\"Transfer 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ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 12:53:53 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"0\"},{\"colName\":\"Avg. 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0.00%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"a1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a4\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a5\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"almira\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"ebad\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"esha\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Farhan\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"farhan\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"farwa\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"g1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"kisa\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"maha\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"p1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"qurat\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"qurat\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"r1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"rabeet\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"t1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Usman\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"usman\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Y1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"yasir\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 12:54:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:54:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:55:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:55:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:56:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:56:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:57:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:57:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:58:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:58:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:59:24 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/12/2023 12:59:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/12/2023 12:59:25 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:59:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:59:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:59:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:59:29 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|real-time-monitoring-component|categories-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|total-counters-individual-component|operative-counters-individual-component|non-operative-counters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketopened-component|ticketserved-individual-component|local-wait-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|online-branches-count-component|offline-branches-count-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-component|hardware-monitoring-tabular-component|hardware-monitoring-heat-map-component|all-feedback-branch-wise-responses-component| | Client IP: 124.29.238.205 4/12/2023 12:59:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 12:59:45 AM | Request Received createDashboard=> userId: 17 dashboardName: local dashboardContent: Received | Client IP: 124.29.238.205 4/12/2023 12:59:45 AM | Response Sent => {"DashboardId":"1095","responseCode":"-4","responseStatus":"success","responseText":"Data Inserted Successfully"} | Client IP: 124.29.238.205 4/12/2023 12:59:51 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/12/2023 12:59:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":1095,"UserId":17,"DashboardName":"local","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681279185900)\/","DashboardCreatedTime":"\/Date(1681279185900)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/12/2023 12:59:51 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 4/12/2023 12:59:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 4/12/2023 12:59:52 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/12/2023 12:59:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":1095,"UserId":17,"DashboardName":"local","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681279185900)\/","DashboardCreatedTime":"\/Date(1681279185900)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/12/2023 12:59:53 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 12:59:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:00:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 1:00:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:00:52 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 1:00:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:01:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 1:01:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:01:52 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 1:01:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:02:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 1:02:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:02:44 AM | Request Received getDashboardDetail=> dashboardId: 1095 | Client IP: 124.29.238.205 4/12/2023 1:02:44 AM | Response Sent => Data returned of dashboardId:1095 | Client IP: 124.29.238.205 4/12/2023 1:02:46 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:02:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:02:47 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/12/2023 1:02:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":1095,"UserId":17,"DashboardName":"local","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681279185900)\/","DashboardCreatedTime":"\/Date(1681279185900)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/12/2023 1:02:51 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-05 fto: 2023-04-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:02:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:02:53 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-05 fto: 2023-04-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:02:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:02:57 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:02:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:03:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 1:03:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:03:52 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:03:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:04:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 1:04:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:05:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:05:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:05:27 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 1:05:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:06:00 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:06:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:06:14 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-05 fto: 2023-04-11 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:06:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:06:23 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:06:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:06:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 1:06:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:06:51 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:06:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:07:11 AM | Request Received getDashboardDetail=> dashboardId: 1095 | Client IP: 124.29.238.205 4/12/2023 1:07:12 AM | Response Sent => Data returned of dashboardId:1095 | Client IP: 124.29.238.205 4/12/2023 1:07:29 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 1:07:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:07:51 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:07:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:08:30 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 1:08:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:08:52 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:08:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:09:29 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 1:09:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:09:30 AM | Request Received getReportData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 1:09:31 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appcitas\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":66.67,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":75.00,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":37.50,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":8.33,\"UnqualifiedTickets\":4,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":33.33,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":25.00,\"AvgWaitTime\":\"00:30:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:09\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4 / 12 (33.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:05 | SLA: 25.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:03 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (8.33%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":0.11,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.15,\"AverageWaitingTimePerCategory\":30.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 1:10:03 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/12/2023 1:10:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":1095,"UserId":17,"DashboardName":"local","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681279185900)\/","DashboardCreatedTime":"\/Date(1681279185900)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/12/2023 1:10:03 AM | Request Received getDashboardDetail=> dashboardId: 1095 | Client IP: 124.29.238.205 4/12/2023 1:10:03 AM | Response Sent => Data returned of dashboardId:1095 | Client IP: 124.29.238.205 4/12/2023 1:10:05 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/12/2023 1:10:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":1095,"UserId":17,"DashboardName":"local","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681279185900)\/","DashboardCreatedTime":"\/Date(1681279185900)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/12/2023 1:10:06 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:10:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:10:06 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:10:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:10:23 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:10:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:10:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 1:10:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:10:31 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:10:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:10:44 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:10:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:10:51 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:10:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:10:54 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: local-wait-individual-component| | Client IP: 124.29.238.205 4/12/2023 1:10:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:11:24 AM | Request Received getReportData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 1:11:24 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:00:52\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":83.33,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":16.67,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5 / 6 (83.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:52 | SLA: 83.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:01 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (16.67%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":0.88,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 1:11:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 1:11:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:11:28 AM | Request Received getReportData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 1:11:29 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"p1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"p2\",\"TicketServed\":5,\"AvgServiceTime\":\"00:00:01\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:07:50\",\"ServingPercentage\":1.49,\"BackendPercentage\":0.00,\"IdlePercentage\":98.51,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"p1\",\"d1\",\"p2\"],\"TicketServed\":[0,0,0,0,5],\"SLA\":[0.00,0.00,0.00,0.00,100.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,1.49],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,98.51],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"-\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 1:11:47 AM | Request Received getReportData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 1:11:48 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:00:52\",\"WaitingSLACount\":5,\"WaitingSLAPercentage\":83.33,\"AvgServiceTime\":\"00:00:01\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":16.67,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5 / 6 (83.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:52 | SLA: 83.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:01 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (16.67%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.02,\"AverageWaitingTimePerCategory\":0.88,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 1:11:51 AM | Request Received getReportData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/12/2023 1:11:52 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transaction\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transaction\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transaction\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eFees\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eTransfer\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:52\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e83.33\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e5\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:01\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e5\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e5\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eUtility\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/12/2023 1:12:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 1:12:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:13:26 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 1:13:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:13:58 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 4/12/2023 1:13:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 4/12/2023 1:16:27 AM | Request Received onLoginClick=> userName: MOIZ | Client IP: 124.29.238.205 4/12/2023 1:16:27 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"MOIZ","Password":"moiz","tokenKey":"DMLEWS5JYO"} | Client IP: 124.29.238.205 4/12/2023 1:19:51 AM | Request Received onLoginClick=> userName: MOIZ | Client IP: 124.29.238.205 4/12/2023 1:19:51 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"MOIZ","Password":"moiz","tokenKey":"4BJL5GJXCR"} | Client IP: 124.29.238.205 4/12/2023 1:20:02 AM | Request Received onLoginClick=> userName: ensha | Client IP: 124.29.238.205 4/12/2023 1:20:02 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"FAWKYOLJHN"} | Client IP: 124.29.238.205 4/12/2023 1:20:03 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:20:06 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 4/12/2023 1:20:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 4/12/2023 1:20:06 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/12/2023 1:20:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":1095,"UserId":17,"DashboardName":"local","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681279185900)\/","DashboardCreatedTime":"\/Date(1681279185900)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/12/2023 1:20:08 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/12/2023 1:20:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":1095,"UserId":17,"DashboardName":"local","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681279185900)\/","DashboardCreatedTime":"\/Date(1681279185900)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/12/2023 1:20:09 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 1:20:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:20:59 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:20:59 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:21:01 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 124.29.238.205 4/12/2023 1:21:01 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 124.29.238.205 4/12/2023 1:21:06 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:21:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:21:14 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:21:52 AM | Request Received addCallingProfile=> ProfileId: , ProfileName: Deposit Profile, Categories Count: 2, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"5","CALL":{"order":[[{"category":5,"condition":{"max_wait_time":1,"ticket_priority":true,"conditional_categories":[]},"count":1}],[{"category":1,"condition":{"max_wait_time":1,"ticket_priority":true,"conditional_categories":[]},"count":1}]]}} | Client IP: 124.29.238.205 4/12/2023 1:21:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 124.29.238.205 4/12/2023 1:21:57 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:21:58 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:22:02 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:22:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:22:07 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:22:08 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 124.29.238.205 4/12/2023 1:22:08 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 124.29.238.205 4/12/2023 1:22:08 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:22:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:22:11 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:23:06 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:23:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:23:34 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:23:48 AM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 227, RoleId: 2, Profile Count: 1 | Client IP: 124.29.238.205 4/12/2023 1:23:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 124.29.238.205 4/12/2023 1:23:55 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:24:00 AM | Request Received getDashboardData=> fid: 227|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:24:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:24:02 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:24:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:24:07 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:24:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:24:13 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 227| | Client IP: 124.29.238.205 4/12/2023 1:24:13 AM | shareMultipleCallingProfiles | Client IP: 124.29.238.205 4/12/2023 1:24:15 AM | profileIds :1131 | Client IP: 124.29.238.205 4/12/2023 1:24:15 AM | SP call for role insertion :229--2--1131 | Client IP: 124.29.238.205 4/12/2023 1:24:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 124.29.238.205 4/12/2023 1:24:19 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:24:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:24:27 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:24:29 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:24:29 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 124.29.238.205 4/12/2023 1:24:29 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 124.29.238.205 4/12/2023 1:25:06 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:25:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:25:15 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:25:23 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:25:28 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:25:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:25:35 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:25:36 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 124.29.238.205 4/12/2023 1:25:36 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 124.29.238.205 4/12/2023 1:25:39 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:25:42 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:25:48 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:25:52 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:25:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:26:03 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 227| | Client IP: 124.29.238.205 4/12/2023 1:26:03 AM | shareMultipleCallingProfiles | Client IP: 124.29.238.205 4/12/2023 1:26:03 AM | profileIds : | Client IP: 124.29.238.205 4/12/2023 1:26:03 AM | SP call for role insertion :229--2-- | Client IP: 124.29.238.205 4/12/2023 1:26:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 124.29.238.205 4/12/2023 1:26:06 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:26:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:26:07 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:26:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:26:17 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:26:18 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 124.29.238.205 4/12/2023 1:26:18 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 124.29.238.205 4/12/2023 1:26:22 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:26:22 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:27:07 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:27:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:28:26 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:28:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:29:27 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:29:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:30:26 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:30:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:31:26 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:31:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:32:26 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:32:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:33:06 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:33:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:34:07 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:34:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:35:27 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:35:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:36:27 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:36:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:37:27 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:37:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:37:51 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 124.29.238.205 4/12/2023 1:37:51 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 124.29.238.205 4/12/2023 1:38:00 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:38:01 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:38:06 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:38:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:38:19 AM | Request Received addCallingProfile=> ProfileId: , ProfileName: VAP, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"7","CALL":{"order":[[{"category":7,"condition":"","count":1}]]}} | Client IP: 124.29.238.205 4/12/2023 1:38:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 124.29.238.205 4/12/2023 1:38:22 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:38:34 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:38:36 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:38:40 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 124.29.238.205 4/12/2023 1:38:40 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 124.29.238.205 4/12/2023 1:38:40 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:38:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:38:48 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 227| | Client IP: 124.29.238.205 4/12/2023 1:38:48 AM | shareMultipleCallingProfiles | Client IP: 124.29.238.205 4/12/2023 1:38:49 AM | profileIds :1133 | Client IP: 124.29.238.205 4/12/2023 1:38:49 AM | SP call for role insertion :229--2--1133 | Client IP: 124.29.238.205 4/12/2023 1:38:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 124.29.238.205 4/12/2023 1:38:54 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:38:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:39:07 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:39:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:39:08 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:39:15 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:39:22 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:39:25 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 124.29.238.205 4/12/2023 1:39:26 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 124.29.238.205 4/12/2023 1:40:06 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:40:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:41:06 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:41:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:41:10 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:41:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:41:17 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:41:26 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:41:30 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:41:40 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 124.29.238.205 4/12/2023 1:41:40 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 124.29.238.205 4/12/2023 1:42:06 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:42:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:42:49 AM | Request Received addCallingProfile=> ProfileId: , ProfileName: FEE, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"1","CALL":{"order":[[{"category":1,"condition":{"max_wait_time":1000,"ticket_priority":true,"conditional_categories":[]},"count":1}]]}} | Client IP: 124.29.238.205 4/12/2023 1:42:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 124.29.238.205 4/12/2023 1:42:52 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:42:59 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:42:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:43:06 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:43:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:43:20 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 227| | Client IP: 124.29.238.205 4/12/2023 1:43:20 AM | shareMultipleCallingProfiles | Client IP: 124.29.238.205 4/12/2023 1:43:20 AM | profileIds :1135 | Client IP: 124.29.238.205 4/12/2023 1:43:20 AM | SP call for role insertion :227--2--1135 | Client IP: 124.29.238.205 4/12/2023 1:43:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 124.29.238.205 4/12/2023 1:43:24 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:43:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:43:38 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 227| | Client IP: 124.29.238.205 4/12/2023 1:43:38 AM | shareMultipleCallingProfiles | Client IP: 124.29.238.205 4/12/2023 1:43:38 AM | profileIds :1135 | Client IP: 124.29.238.205 4/12/2023 1:43:38 AM | SP call for role insertion :227--2--1135 | Client IP: 124.29.238.205 4/12/2023 1:43:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 124.29.238.205 4/12/2023 1:43:41 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:43:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:43:41 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:43:48 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 124.29.238.205 4/12/2023 1:43:48 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 124.29.238.205 4/12/2023 1:43:53 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:43:57 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:44:06 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:44:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:44:23 AM | Request Received addCallingProfile=> ProfileId: , ProfileName: VAP 2, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"7","CALL":{"order":[[{"category":7,"condition":{"max_wait_time":1000,"ticket_priority":true,"conditional_categories":[]},"count":1}]]}} | Client IP: 124.29.238.205 4/12/2023 1:44:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 124.29.238.205 4/12/2023 1:44:28 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:44:32 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 124.29.238.205 4/12/2023 1:44:32 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 124.29.238.205 4/12/2023 1:44:32 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:44:34 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:45:02 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:45:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:45:06 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:45:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:45:20 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 227| | Client IP: 124.29.238.205 4/12/2023 1:45:20 AM | shareMultipleCallingProfiles | Client IP: 124.29.238.205 4/12/2023 1:45:21 AM | profileIds :1137 | Client IP: 124.29.238.205 4/12/2023 1:45:21 AM | SP call for role insertion :227--2--1137 | Client IP: 124.29.238.205 4/12/2023 1:45:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 124.29.238.205 4/12/2023 1:45:26 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:45:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:45:49 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:45:56 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 124.29.238.205 4/12/2023 1:45:56 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 124.29.238.205 4/12/2023 1:46:08 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:46:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:46:09 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:46:09 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:46:28 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:46:42 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:46:46 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:46:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:46:58 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 227| | Client IP: 124.29.238.205 4/12/2023 1:46:58 AM | shareMultipleCallingProfiles | Client IP: 124.29.238.205 4/12/2023 1:46:58 AM | profileIds : | Client IP: 124.29.238.205 4/12/2023 1:46:58 AM | SP call for role insertion :227--2-- | Client IP: 124.29.238.205 4/12/2023 1:46:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 124.29.238.205 4/12/2023 1:47:01 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:47:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:47:06 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:47:06 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:47:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:48:06 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:48:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:49:07 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:49:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:50:26 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:50:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:51:26 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:51:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:51:41 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:51:48 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:52:11 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:52:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:52:13 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:52:13 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 124.29.238.205 4/12/2023 1:52:14 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 124.29.238.205 4/12/2023 1:52:14 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 1:53:07 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:53:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:54:27 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:54:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:55:26 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:55:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:56:26 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:56:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:57:26 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:57:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:58:26 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:58:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 1:59:26 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 1:59:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:00:26 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:00:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:01:27 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:01:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:02:26 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:02:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:03:27 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:03:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:04:09 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 4/12/2023 2:04:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 4/12/2023 2:04:14 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 4/12/2023 2:04:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 4/12/2023 2:04:26 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:04:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:05:07 AM | Request Received getDashboardData=> fid: 227| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:05:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:05:20 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/12/2023 2:05:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":1095,"UserId":17,"DashboardName":"local","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681279185900)\/","DashboardCreatedTime":"\/Date(1681279185900)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/12/2023 2:05:23 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 2:05:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:05:32 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 124.29.238.205 4/12/2023 2:05:32 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 124.29.238.205 4/12/2023 2:05:35 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205 4/12/2023 2:05:39 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205 4/12/2023 2:05:51 AM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 230, RoleId: 2, Profile Count: 1 | Client IP: 124.29.238.205 4/12/2023 2:05:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 124.29.238.205 4/12/2023 2:06:02 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:06:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:06:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:06:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:06:26 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230| | Client IP: 124.29.238.205 4/12/2023 2:06:26 AM | shareMultipleCallingProfiles | Client IP: 124.29.238.205 4/12/2023 2:06:27 AM | profileIds :1138 | Client IP: 124.29.238.205 4/12/2023 2:06:27 AM | SP call for role insertion :230--2--1138 | Client IP: 124.29.238.205 4/12/2023 2:06:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 124.29.238.205 4/12/2023 2:06:30 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:06:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:06:34 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205 4/12/2023 2:06:50 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205 4/12/2023 2:07:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:07:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:08:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:08:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:08:09 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205 4/12/2023 2:09:07 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:09:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:09:51 AM | Request Received onLoginClick=> userName: varisha | Client IP: 125.209.125.146 4/12/2023 2:09:51 AM | Response Sent => {"Result":"0","UserID":"1069","UserRoleID":"2","UserLevelID":"1-R","UserName":"varisha","Password":"AEW7Jii2aFE=","tokenKey":"MY3QXCQU3B"} | Client IP: 125.209.125.146 4/12/2023 2:09:52 AM | Request Received getUserModuleRights=> branchId:0userId: 1069 | Client IP: 125.209.125.146 4/12/2023 2:09:57 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/12/2023 2:09:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/12/2023 2:09:58 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/12/2023 2:09:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"LOCAL","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681108876750)\/","DashboardCreatedTime":"\/Date(1681108876750)\/"}] | Client IP: 125.209.125.146 4/12/2023 2:09:59 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/12/2023 2:09:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"LOCAL","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681108876750)\/","DashboardCreatedTime":"\/Date(1681108876750)\/"}] | Client IP: 125.209.125.146 4/12/2023 2:10:01 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:10:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:10:11 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/12/2023 2:10:11 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:32:17\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4 / 4 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:32:17 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:03 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.06,\"AverageWaitingTimePerCategory\":32.29,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/12/2023 2:10:21 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:10:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:10:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:10:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:11:00 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:11:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:11:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:11:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:11:21 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:11:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:12:00 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:12:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:12:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:12:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:12:08 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230| | Client IP: 124.29.238.205 4/12/2023 2:12:08 AM | shareMultipleCallingProfiles | Client IP: 124.29.238.205 4/12/2023 2:12:08 AM | profileIds : | Client IP: 124.29.238.205 4/12/2023 2:12:08 AM | SP call for role insertion :230--1-- | Client IP: 124.29.238.205 4/12/2023 2:12:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 124.29.238.205 4/12/2023 2:12:11 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:12:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:12:12 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205 4/12/2023 2:12:59 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:13:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:13:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:13:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:14:07 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:14:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:14:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:14:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:15:07 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:15:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:15:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:15:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:16:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:16:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:16:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:16:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:17:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:17:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:17:29 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:17:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:18:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:18:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:18:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:18:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:19:07 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:19:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:19:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:19:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:20:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:20:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:20:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:20:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:21:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:21:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:21:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:21:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:22:10 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:22:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:22:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:22:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:23:08 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:23:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:23:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:23:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:24:07 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:24:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:24:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:24:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:25:25 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:25:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:25:27 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:25:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:26:08 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:26:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:26:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:26:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:27:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:27:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:27:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:27:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:28:09 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:28:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:28:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:28:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:29:07 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:29:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:29:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:29:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:30:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:30:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:30:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:30:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:31:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:31:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:31:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:31:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:32:07 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:32:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:32:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:32:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:33:05 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/12/2023 2:33:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":1095,"UserId":17,"DashboardName":"local","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681279185900)\/","DashboardCreatedTime":"\/Date(1681279185900)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/12/2023 2:33:06 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/12/2023 2:33:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/12/2023 2:33:06 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/12/2023 2:33:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":1095,"UserId":17,"DashboardName":"local","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681279185900)\/","DashboardCreatedTime":"\/Date(1681279185900)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/12/2023 2:33:12 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 125.209.125.146 4/12/2023 2:33:12 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:33:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:33:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:33:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:33:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:33:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:34:05 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:34:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:34:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:34:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:34:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:34:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:35:05 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:35:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:35:06 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:35:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:35:16 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:35:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:35:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:35:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:35:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:35:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:35:34 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 125.209.125.146 4/12/2023 2:35:51 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 2:35:51 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 2:35:51 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 125.209.125.146 4/12/2023 2:35:51 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 125.209.125.146 4/12/2023 2:36:05 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:36:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:36:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:36:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:36:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:36:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:37:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:37:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:37:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:37:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:37:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:37:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:38:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:38:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:38:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:38:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:39:05 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:39:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:39:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:39:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:40:05 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:40:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:40:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:40:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:41:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:41:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:41:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:41:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:41:41 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/12/2023 2:41:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/12/2023 2:41:42 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/12/2023 2:41:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"LOCAL","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681108876750)\/","DashboardCreatedTime":"\/Date(1681108876750)\/"}] | Client IP: 125.209.125.146 4/12/2023 2:41:42 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/12/2023 2:41:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"LOCAL","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681108876750)\/","DashboardCreatedTime":"\/Date(1681108876750)\/"}] | Client IP: 125.209.125.146 4/12/2023 2:41:44 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:41:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:42:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:42:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:42:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:42:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:42:42 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:42:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:43:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:43:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:43:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:43:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:43:42 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:43:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:44:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:44:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:44:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:44:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:44:42 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:44:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:45:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:45:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:45:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:45:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:46:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:46:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:46:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:46:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:46:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:46:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:47:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:47:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:47:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:47:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:47:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:47:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:48:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:48:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:48:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:48:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:48:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:48:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:49:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:49:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:49:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:49:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:49:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:49:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:50:07 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:50:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:50:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:50:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:50:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:50:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:51:07 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:51:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:51:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:51:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:51:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:51:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:52:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:52:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:52:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:52:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:52:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:52:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:53:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:53:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:53:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:53:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:53:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:53:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:54:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:54:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:54:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:54:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:54:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:54:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:55:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:55:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:55:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:55:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:55:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:55:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:56:07 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:56:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:56:10 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:56:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:56:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:56:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:56:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:56:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:56:34 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230| | Client IP: 125.209.125.146 4/12/2023 2:56:34 AM | shareMultipleCallingProfiles | Client IP: 125.209.125.146 4/12/2023 2:56:34 AM | profileIds :1138 | Client IP: 125.209.125.146 4/12/2023 2:56:34 AM | SP call for role insertion :230--2--1138 | Client IP: 125.209.125.146 4/12/2023 2:56:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 125.209.125.146 4/12/2023 2:56:58 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:56:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:57:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:57:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:57:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:57:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:57:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:57:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:57:28 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230| | Client IP: 125.209.125.146 4/12/2023 2:57:28 AM | shareMultipleCallingProfiles | Client IP: 125.209.125.146 4/12/2023 2:57:29 AM | profileIds :1138,1139 | Client IP: 125.209.125.146 4/12/2023 2:57:29 AM | SP call for role insertion :230--2--1138,1139 | Client IP: 125.209.125.146 4/12/2023 2:57:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 125.209.125.146 4/12/2023 2:58:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 2:58:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:58:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:58:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:58:28 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:58:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:59:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:59:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:59:23 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230| | Client IP: 124.29.238.205 4/12/2023 2:59:23 AM | shareMultipleCallingProfiles | Client IP: 124.29.238.205 4/12/2023 2:59:23 AM | profileIds : | Client IP: 124.29.238.205 4/12/2023 2:59:23 AM | SP call for role insertion :230--2-- | Client IP: 124.29.238.205 4/12/2023 2:59:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 124.29.238.205 4/12/2023 2:59:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 2:59:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 2:59:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:59:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 2:59:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 2:59:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:00:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:00:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:00:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:00:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:00:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:00:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:00:28 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 3:00:38 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205 4/12/2023 3:00:40 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205 4/12/2023 3:00:44 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 124.29.238.205 4/12/2023 3:00:44 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 124.29.238.205 4/12/2023 3:01:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:01:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:01:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:01:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:01:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:01:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:01:32 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205 4/12/2023 3:02:07 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:02:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:02:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:02:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:02:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:02:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:03:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:03:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:03:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:03:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:03:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:03:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:04:07 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:04:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:04:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:04:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:04:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:04:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:05:07 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:05:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:05:22 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:05:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:05:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:05:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:05:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:05:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:05:35 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230| | Client IP: 124.29.238.205 4/12/2023 3:05:35 AM | shareMultipleCallingProfiles | Client IP: 124.29.238.205 4/12/2023 3:05:35 AM | profileIds :1138,1139 | Client IP: 124.29.238.205 4/12/2023 3:05:35 AM | SP call for role insertion :230--2--1138,1139 | Client IP: 124.29.238.205 4/12/2023 3:05:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 124.29.238.205 4/12/2023 3:05:38 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:05:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:05:40 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205 4/12/2023 3:06:07 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:06:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:06:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:06:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:06:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:06:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:07:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:07:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:07:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:07:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:07:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:07:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:07:31 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:07:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:07:47 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230| | Client IP: 124.29.238.205 4/12/2023 3:07:47 AM | shareMultipleCallingProfiles | Client IP: 124.29.238.205 4/12/2023 3:07:47 AM | profileIds : | Client IP: 124.29.238.205 4/12/2023 3:07:47 AM | SP call for role insertion :230--2-- | Client IP: 124.29.238.205 4/12/2023 3:07:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 124.29.238.205 4/12/2023 3:07:51 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:07:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:08:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:08:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:08:07 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205 4/12/2023 3:08:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:08:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:08:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:08:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:09:07 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:09:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:09:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:09:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:09:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:09:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:10:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:10:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:10:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:10:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:10:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:10:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:11:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:11:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:11:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:11:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:11:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:11:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:12:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:12:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:12:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:12:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:12:28 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:12:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:13:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:13:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:13:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:13:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:13:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:13:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:14:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:14:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:14:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:14:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:14:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:14:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:15:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:15:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:15:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:15:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:15:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:15:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:16:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:16:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:16:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:16:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:16:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:16:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:17:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:17:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:17:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:17:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:17:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:17:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:18:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:18:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:18:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:18:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:18:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:18:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:19:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:19:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:19:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:19:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:19:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:19:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:20:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:20:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:20:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:20:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:20:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:20:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:21:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:21:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:21:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:21:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:21:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:21:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:22:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:22:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:22:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:22:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:22:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:22:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:23:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:23:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:23:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:23:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:23:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:23:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:24:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:24:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:24:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:24:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:24:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:24:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:25:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:25:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:25:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:25:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:25:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:25:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:26:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:26:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:26:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:26:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:26:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:26:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:27:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:27:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:27:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:27:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:27:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:27:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:27:38 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 125.209.125.146 4/12/2023 3:28:00 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 125.209.125.146 4/12/2023 3:28:00 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 125.209.125.146 4/12/2023 3:28:13 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:28:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:28:13 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 3:28:14 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 3:28:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:28:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:28:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:28:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:28:33 AM | Request Received addCallingProfile=> ProfileId: , ProfileName: VAP 3, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"7","CALL":{"order":[[{"category":7,"condition":{"max_wait_time":1000,"ticket_priority":true,"conditional_categories":[]},"count":1}]]}} | Client IP: 125.209.125.146 4/12/2023 3:28:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 125.209.125.146 4/12/2023 3:28:44 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 3:29:00 AM | Request Received getReportData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/12/2023 3:29:00 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/12/2023 3:29:12 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 3:29:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:29:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:29:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:29:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:30:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:30:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:30:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:30:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:30:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:30:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:31:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:31:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:31:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:31:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:31:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:31:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:31:41 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 3:31:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:32:05 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:32:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:32:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:32:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:32:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:32:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:32:27 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230| | Client IP: 125.209.125.146 4/12/2023 3:32:27 AM | shareMultipleCallingProfiles | Client IP: 125.209.125.146 4/12/2023 3:32:27 AM | profileIds :1141 | Client IP: 125.209.125.146 4/12/2023 3:32:27 AM | SP call for role insertion :230--2--1141 | Client IP: 125.209.125.146 4/12/2023 3:32:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 125.209.125.146 4/12/2023 3:32:31 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:32:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:33:05 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:33:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:33:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:33:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:34:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:34:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:34:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:34:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:35:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:35:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:35:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:35:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:36:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:36:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:36:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:36:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:37:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:37:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:37:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:37:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:38:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:38:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:38:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:38:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:39:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:39:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:39:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:39:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:40:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:40:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:40:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:40:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:41:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:41:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:41:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:41:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:42:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:42:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:42:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:42:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:43:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:43:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:43:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:43:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:44:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:44:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:44:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:44:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:45:16 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:45:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:45:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 3:45:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 3:59:11 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 4/12/2023 3:59:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 4/12/2023 3:59:12 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/12/2023 3:59:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":1095,"UserId":17,"DashboardName":"local","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681279185900)\/","DashboardCreatedTime":"\/Date(1681279185900)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/12/2023 3:59:13 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/12/2023 3:59:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":1095,"UserId":17,"DashboardName":"local","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681279185900)\/","DashboardCreatedTime":"\/Date(1681279185900)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/12/2023 3:59:14 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/12/2023 3:59:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 3:59:46 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 3:59:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:00:01 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 124.29.238.205 4/12/2023 4:00:01 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 124.29.238.205 4/12/2023 4:00:05 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205 4/12/2023 4:00:06 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205 4/12/2023 4:00:12 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:00:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:00:19 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:00:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:00:50 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230|229|225|224| | Client IP: 124.29.238.205 4/12/2023 4:00:50 AM | shareMultipleCallingProfiles | Client IP: 124.29.238.205 4/12/2023 4:00:50 AM | profileIds : | Client IP: 124.29.238.205 4/12/2023 4:00:50 AM | SP call for role insertion :230--2-- | Client IP: 124.29.238.205 4/12/2023 4:00:50 AM | profileIds : | Client IP: 124.29.238.205 4/12/2023 4:00:50 AM | SP call for role insertion :230--2-- | Client IP: 124.29.238.205 4/12/2023 4:00:50 AM | profileIds :1132 | Client IP: 124.29.238.205 4/12/2023 4:00:50 AM | SP call for role insertion :230--2--1132 | Client IP: 124.29.238.205 4/12/2023 4:00:50 AM | profileIds :1138 | Client IP: 124.29.238.205 4/12/2023 4:00:50 AM | SP call for role insertion :230--2--1138 | Client IP: 124.29.238.205 4/12/2023 4:00:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 124.29.238.205 4/12/2023 4:01:08 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 124.29.238.205 4/12/2023 4:01:13 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:01:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:02:14 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:02:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:03:13 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:03:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:04:14 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:04:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:05:08 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:05:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:05:13 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:05:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:05:13 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205 4/12/2023 4:06:14 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:06:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:07:13 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:07:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:07:21 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:07:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:07:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:07:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:07:36 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230| | Client IP: 124.29.238.205 4/12/2023 4:07:36 AM | shareMultipleCallingProfiles | Client IP: 124.29.238.205 4/12/2023 4:07:36 AM | profileIds : | Client IP: 124.29.238.205 4/12/2023 4:07:36 AM | SP call for role insertion :230--2-- | Client IP: 124.29.238.205 4/12/2023 4:07:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 124.29.238.205 4/12/2023 4:07:39 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205 4/12/2023 4:07:41 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:07:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:08:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:08:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:09:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:09:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:10:13 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:10:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:11:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:11:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:12:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:12:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:13:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:13:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:14:14 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:14:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:15:13 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:15:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:16:14 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:16:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:17:14 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:17:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:18:13 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:18:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:19:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:19:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:20:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:20:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:21:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:21:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:22:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:22:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:23:50 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:23:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:24:50 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:24:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:25:50 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:25:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:26:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:26:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:27:50 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:27:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:28:50 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:28:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:29:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:29:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:30:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:30:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:31:50 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:31:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:32:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:32:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:33:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:33:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:34:52 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:34:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:35:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:35:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:36:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:36:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:37:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:37:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:38:19 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:38:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:38:34 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:38:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:38:49 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230| | Client IP: 124.29.238.205 4/12/2023 4:38:49 AM | shareMultipleCallingProfiles | Client IP: 124.29.238.205 4/12/2023 4:38:49 AM | profileIds : | Client IP: 124.29.238.205 4/12/2023 4:38:49 AM | SP call for role insertion :230--2-- | Client IP: 124.29.238.205 4/12/2023 4:38:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 124.29.238.205 4/12/2023 4:39:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:39:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:40:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:40:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:41:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:41:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:42:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:42:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:43:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:43:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:44:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:44:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:45:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:45:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:46:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:46:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:47:13 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:47:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:48:13 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:48:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:49:14 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:49:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:50:13 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:50:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:51:13 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:51:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:52:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:52:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:53:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:53:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:54:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:54:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:55:50 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:55:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:56:29 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/12/2023 4:56:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/12/2023 4:56:44 AM | Request Received onLoginClick=> userName: varisha | Client IP: 125.209.125.146 4/12/2023 4:56:44 AM | Response Sent => {"Result":"0","UserID":"1069","UserRoleID":"2","UserLevelID":"1-R","UserName":"varisha","Password":"AEW7Jii2aFE=","tokenKey":"CTJDPRAEBC"} | Client IP: 125.209.125.146 4/12/2023 4:56:44 AM | Request Received getUserModuleRights=> branchId:0userId: 1069 | Client IP: 125.209.125.146 4/12/2023 4:56:46 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/12/2023 4:56:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"LOCAL","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681108876750)\/","DashboardCreatedTime":"\/Date(1681108876750)\/"}] | Client IP: 125.209.125.146 4/12/2023 4:56:46 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/12/2023 4:56:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/12/2023 4:56:48 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/12/2023 4:56:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"LOCAL","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681108876750)\/","DashboardCreatedTime":"\/Date(1681108876750)\/"}] | Client IP: 125.209.125.146 4/12/2023 4:56:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:56:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:56:49 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 4:56:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 4:56:51 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:56:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:56:58 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 4:56:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 4:57:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:57:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:57:47 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 4:57:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 4:58:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:58:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:58:47 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 4:58:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 4:59:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 4:59:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 4:59:35 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205 4/12/2023 4:59:47 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 4:59:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:00:13 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:00:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:01:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:01:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:01:27 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:01:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:02:13 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:02:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:02:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:02:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:03:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:03:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:03:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:03:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:04:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:04:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:04:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:04:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:05:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:05:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:05:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:05:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:06:02 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:06:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:06:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:06:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:06:40 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/12/2023 5:06:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/12/2023 5:06:41 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/12/2023 5:06:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/12/2023 5:06:46 AM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146 4/12/2023 5:06:46 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"SSK1WC0BPH"} | Client IP: 125.209.125.146 4/12/2023 5:06:46 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:06:47 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:06:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:06:47 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/12/2023 5:06:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":1095,"UserId":17,"DashboardName":"local","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681279185900)\/","DashboardCreatedTime":"\/Date(1681279185900)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/12/2023 5:06:48 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/12/2023 5:06:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":1095,"UserId":17,"DashboardName":"local","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681279185900)\/","DashboardCreatedTime":"\/Date(1681279185900)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/12/2023 5:06:49 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/12/2023 5:06:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/12/2023 5:06:50 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 5:06:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:06:52 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:06:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:06:57 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:06:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:07:00 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:07:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:07:09 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 125.209.125.146 4/12/2023 5:07:09 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 125.209.125.146 4/12/2023 5:07:09 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:07:10 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:07:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:07:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:07:32 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/12/2023 5:07:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/12/2023 5:07:33 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/12/2023 5:07:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":1095,"UserId":17,"DashboardName":"local","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681279185900)\/","DashboardCreatedTime":"\/Date(1681279185900)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/12/2023 5:07:33 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/12/2023 5:07:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":1095,"UserId":17,"DashboardName":"local","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1681279185900)\/","DashboardCreatedTime":"\/Date(1681279185900)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/12/2023 5:07:34 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 5:07:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:07:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 5:07:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:07:37 AM | Request Received addBranchOperatorRoleCallingLogic=> BranchId: 230, RoleId: 2, Profile Count: 1 | Client IP: 125.209.125.146 4/12/2023 5:07:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch operator role calling logic saved | Client IP: 125.209.125.146 4/12/2023 5:07:42 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:07:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:07:50 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:07:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:07:52 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 125.209.125.146 4/12/2023 5:07:52 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 125.209.125.146 4/12/2023 5:07:54 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:08:08 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:08:08 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:08:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:08:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:08:18 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:08:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:08:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:08:33 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 5:08:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:08:36 AM | Request Received addCallingProfile=> ProfileId: , ProfileName: bil 2, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"4","CALL":{"order":[[{"category":4,"condition":{"max_wait_time":1000,"ticket_priority":true,"conditional_categories":[]},"count":1}]]}} | Client IP: 125.209.125.146 4/12/2023 5:08:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 125.209.125.146 4/12/2023 5:08:37 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:08:46 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:08:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:08:48 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:08:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:08:51 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230| | Client IP: 125.209.125.146 4/12/2023 5:08:51 AM | shareMultipleCallingProfiles | Client IP: 125.209.125.146 4/12/2023 5:08:51 AM | profileIds : | Client IP: 125.209.125.146 4/12/2023 5:08:51 AM | SP call for role insertion :230--2-- | Client IP: 125.209.125.146 4/12/2023 5:08:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 125.209.125.146 4/12/2023 5:08:54 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:08:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:09:05 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:09:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:09:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:09:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:09:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:09:33 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 5:09:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:09:48 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:09:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:10:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:10:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:10:24 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:10:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:10:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:10:33 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 5:10:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:10:48 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:10:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:11:11 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:11:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:11:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:11:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:11:18 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:11:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:11:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:11:32 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 5:11:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:11:40 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:11:48 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:11:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:11:58 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:11:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:12:13 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:12:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:12:13 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:12:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:12:33 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 5:12:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:12:47 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:12:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:12:48 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:12:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:13:13 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:13:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:13:33 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 5:13:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:13:48 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:13:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:14:13 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:14:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:14:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:14:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:14:33 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/12/2023 5:14:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:14:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:14:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:15:13 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:15:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:15:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:15:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:15:27 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/12/2023 5:15:28 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:32:17\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4 / 4 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:32:17 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:03 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.06,\"AverageWaitingTimePerCategory\":32.29,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/12/2023 5:15:48 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:15:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:16:13 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:16:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:16:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:16:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:16:48 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:16:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:17:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:17:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:17:48 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:17:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:17:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:17:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:18:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:18:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:18:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:18:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:18:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:18:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:19:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:19:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:19:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:19:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:19:51 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:19:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:19:52 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:20:03 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:20:18 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:20:20 AM | Request Received addCallingProfile=> ProfileId: , ProfileName: SALARY, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"8","CALL":{"order":[[{"category":8,"condition":{"max_wait_time":1000,"ticket_priority":true,"conditional_categories":[]},"count":1}]]}} | Client IP: 125.209.125.146 4/12/2023 5:20:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 125.209.125.146 4/12/2023 5:20:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:20:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:20:28 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 125.209.125.146 4/12/2023 5:20:28 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 125.209.125.146 4/12/2023 5:20:30 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:20:48 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:20:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:20:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:20:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:20:54 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 125.209.125.146 4/12/2023 5:20:54 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 125.209.125.146 4/12/2023 5:20:55 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:20:59 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:21:21 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:21:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:21:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:21:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:21:30 AM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230| | Client IP: 124.29.238.205 4/12/2023 5:21:30 AM | shareMultipleCallingProfiles | Client IP: 124.29.238.205 4/12/2023 5:21:32 AM | profileIds :1145 | Client IP: 124.29.238.205 4/12/2023 5:21:32 AM | SP call for role insertion :230--2--1145 | Client IP: 124.29.238.205 4/12/2023 5:21:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 124.29.238.205 4/12/2023 5:21:35 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:21:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:21:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:21:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:21:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:21:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:21:55 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205 4/12/2023 5:22:11 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205 4/12/2023 5:22:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:22:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:22:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:22:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:22:50 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:22:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:23:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:23:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:23:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:23:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:23:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:23:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:24:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:24:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:24:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:24:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:25:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:25:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:25:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:25:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:25:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:25:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:26:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:26:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:26:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:26:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:26:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:26:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:27:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:27:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:27:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:27:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:27:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:27:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:28:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:28:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:28:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:28:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:28:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:28:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:29:23 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:29:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:29:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:29:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:29:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:29:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:29:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:29:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:30:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:30:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:30:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:30:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:30:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:30:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:31:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:31:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:31:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:31:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:31:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:31:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:32:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:32:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:32:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:32:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:33:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:33:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:33:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:33:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:33:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:33:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:34:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:34:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:34:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:34:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:34:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:34:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:35:21 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:35:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:35:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:35:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:35:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:35:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:35:50 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:35:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:36:04 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:36:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:36:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:36:26 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 115.186.94.136 4/12/2023 5:36:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 115.186.94.136 4/12/2023 5:36:32 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:36:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:36:42 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:36:50 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:36:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:36:52 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/12/2023 5:36:52 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:32:17\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4 / 4 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:32:17 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:03 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.06,\"AverageWaitingTimePerCategory\":32.29,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/12/2023 5:37:12 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:37:21 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:37:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:37:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:37:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:37:25 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:37:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:37:33 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:37:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:37:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:37:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:37:50 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:37:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:37:57 AM | Request Received onLoginClick=> userName: mahnoor | Client IP: 115.186.94.136 4/12/2023 5:37:57 AM | Response Sent => {"Result":"0","UserID":"27","UserRoleID":"2","UserLevelID":"1-R","UserName":"mahnoor","Password":"4K+X5QIvSbU=","tokenKey":"GWCKBGH3Y3"} | Client IP: 115.186.94.136 4/12/2023 5:37:57 AM | Request Received getUserModuleRights=> branchId:0userId: 27 | Client IP: 115.186.94.136 4/12/2023 5:38:01 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 115.186.94.136 4/12/2023 5:38:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":55,"UserId":27,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1610461936883)\/","DashboardCreatedTime":"\/Date(1610461936883)\/"},{"DashboardID":86,"UserId":27,"DashboardName":"HW_Monitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646814061727)\/","DashboardCreatedTime":"\/Date(1646814061727)\/"}] | Client IP: 115.186.94.136 4/12/2023 5:38:01 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 115.186.94.136 4/12/2023 5:38:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 115.186.94.136 4/12/2023 5:38:01 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 115.186.94.136 4/12/2023 5:38:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":55,"UserId":27,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1610461936883)\/","DashboardCreatedTime":"\/Date(1610461936883)\/"},{"DashboardID":86,"UserId":27,"DashboardName":"HW_Monitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646814061727)\/","DashboardCreatedTime":"\/Date(1646814061727)\/"}] | Client IP: 115.186.94.136 4/12/2023 5:38:03 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 5:38:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 5:38:18 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 115.186.94.136 4/12/2023 5:38:18 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:32:17\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4 / 4 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:32:17 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:03 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.06,\"AverageWaitingTimePerCategory\":32.29,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 115.186.94.136 4/12/2023 5:38:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:38:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:38:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:38:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:38:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:38:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:39:03 AM | Request Received getDashboardData=> fid: ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 115.186.94.136 4/12/2023 5:39:03 AM | Response Sent => responseCode:-1, responseStatus:failure, responseText:Incomplete Request parameters | Client IP: 115.186.94.136 4/12/2023 5:39:11 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 115.186.94.136 4/12/2023 5:39:11 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:32:17\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4 / 4 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:32:17 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:03 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.06,\"AverageWaitingTimePerCategory\":32.29,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 115.186.94.136 4/12/2023 5:39:21 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 1-R | Client IP: 115.186.94.136 4/12/2023 5:39:22 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"CountServedTickets\":4,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:32:17\",\"MaxWaitTime\":\"00:33:49\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4 / 4 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:32:17 | Max.: 00:33:49 | SLA: 0.00% (0)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"Utility\",\"CountServedTickets\":4,\"PercentageServedTickets\":\"100\",\"AvgWaitTime\":\"32.28\",\"MaxWaitTime\":\"00:33:49\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 115.186.94.136 4/12/2023 5:39:23 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:39:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:39:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:39:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:39:27 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 1-R | Client IP: 115.186.94.136 4/12/2023 5:39:27 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"IssuedTickets\":4,\"ServedTickets\":4,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:32:17\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLAPercentage\":100.00,\"ServiceSLACount\":4},{\"BranchName\":\"Global4\",\"IssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4 / 4 ( 100.00% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:32:17 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:03 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Global3\",\"Global4\"],\"TicketIssued\":[4,0],\"TicketServed\":[4,0],\"TicketServedPercentage\":[100.00,0.00],\"TicketWaitingPercentage\":[0.00,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 115.186.94.136 4/12/2023 5:39:30 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 115.186.94.136 4/12/2023 5:39:30 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transaction\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transaction\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transaction\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eUtility\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:32:17\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:03\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e4\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e4\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 115.186.94.136 4/12/2023 5:39:35 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 115.186.94.136 4/12/2023 5:39:36 AM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"Inhour\":\"01:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":3,\"PercentageServedTickets\":75.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:01\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00},{\"Inhour\":\"02:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"03:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"04:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"05:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"06:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"07:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"21:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"22:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"23:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4 / 4 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:32:17 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:03 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-hourly-detail-component","graphData":"[{\"Inhour\":\"01:00\",\"IssuedTickets\":0,\"ServedTickets\":3,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":3},{\"Inhour\":\"02:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"03:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"04:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"05:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"06:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"07:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"21:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"22:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"23:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 115.186.94.136 4/12/2023 5:39:47 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 115.186.94.136 4/12/2023 5:39:48 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":6,\"AvgServiceTime\":\"00:00:02\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:45:58\",\"ServingPercentage\":0.54,\"BackendPercentage\":0.00,\"IdlePercentage\":99.46,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Meezan_Test\",\"OperatorName\":\"farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"g1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"g1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"M1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"maha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Meezan_Test\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"t1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Meezan_Test\",\"OperatorName\":\"usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"Y1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"Y1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"g1\",\"Y1\",\"M1\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"farhan\",\"usman\",\"qurat\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\",\"g1\",\"maha\",\"t1\",\"Y1\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,6,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.54,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,99.46,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"-\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 115.186.94.136 4/12/2023 5:39:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:39:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:39:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:39:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:40:00 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 115.186.94.136 4/12/2023 5:40:01 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket Status\"},{\"colName\":\"Happy\",\"colText\":\"Happy\"},{\"colName\":\"Satisfied\",\"colText\":\"Satisfied\"},{\"colName\":\"Dissatisfied\",\"colText\":\"Dissatisfied\"},{\"colName\":\"TerminalID\",\"colText\":\"Terminal ID\"},{\"colName\":\"TellerID\",\"colText\":\"Teller ID\"},{\"colName\":\"TellerName\",\"colText\":\"Teller Name\"}]","reportBody":"[{\"TicketId\":2304110229000000064,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UU901\",\"TransactionDate\":\"04/12/2023\",\"TransactionTime\":\"00:28:11\",\"TransactionServingTime\":\"00:00:09\",\"TransactionWaitingTime\":\"00:30:00\",\"TransactionEndTime\":\"00:58:20\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304110229000000065,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UU902\",\"TransactionDate\":\"04/12/2023\",\"TransactionTime\":\"00:34:38\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:33:49\",\"TransactionEndTime\":\"01:08:30\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304110229000000066,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UU903\",\"TransactionDate\":\"04/12/2023\",\"TransactionTime\":\"00:35:47\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:32:45\",\"TransactionEndTime\":\"01:08:33\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304110229000000067,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UU904\",\"TransactionDate\":\"04/12/2023\",\"TransactionTime\":\"00:35:58\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:32:35\",\"TransactionEndTime\":\"01:08:34\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304110229000000068,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR001\",\"TransactionDate\":\"04/12/2023\",\"TransactionTime\":\"00:57:57\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:10:38\",\"TransactionEndTime\":\"01:08:35\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304110229000000069,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR002\",\"TransactionDate\":\"04/12/2023\",\"TransactionTime\":\"00:57:58\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:10:38\",\"TransactionEndTime\":\"01:08:37\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304110229000000070,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR003\",\"TransactionDate\":\"04/12/2023\",\"TransactionTime\":\"01:08:45\",\"TransactionServingTime\":\"00:00:10\",\"TransactionWaitingTime\":\"00:00:01\",\"TransactionEndTime\":\"04:00:34\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304110229000000072,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UU901\",\"TransactionDate\":\"04/12/2023\",\"TransactionTime\":\"03:54:12\",\"TransactionServingTime\":\"00:00:11\",\"TransactionWaitingTime\":\"00:02:30\",\"TransactionEndTime\":\"03:56:53\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304110229000000073,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UU902\",\"TransactionDate\":\"04/12/2023\",\"TransactionTime\":\"03:56:57\",\"TransactionServingTime\":\"00:01:19\",\"TransactionWaitingTime\":\"00:00:03\",\"TransactionEndTime\":\"03:58:19\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304110229000000074,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UU903\",\"TransactionDate\":\"04/12/2023\",\"TransactionTime\":\"03:56:58\",\"TransactionServingTime\":\"00:00:05\",\"TransactionWaitingTime\":\"00:01:23\",\"TransactionEndTime\":\"03:58:26\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"}]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"7/6\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:25:04\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:00:02\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 115.186.94.136 4/12/2023 5:40:07 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 125.209.125.146 4/12/2023 5:40:07 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 125.209.125.146 4/12/2023 5:40:25 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:40:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:40:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:40:26 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 125.209.125.146 4/12/2023 5:40:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:40:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:40:48 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:40:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:40:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:40:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:41:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:41:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:41:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:41:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:41:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:41:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:41:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:41:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:42:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:42:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:42:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:42:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:42:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:42:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:42:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:42:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:43:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:43:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:43:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:43:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:43:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:43:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:43:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:43:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:43:55 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 115.186.94.136 4/12/2023 5:43:55 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:32:17\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4 / 4 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:32:17 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:03 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.06,\"AverageWaitingTimePerCategory\":32.29,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 115.186.94.136 4/12/2023 5:43:57 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 115.186.94.136 4/12/2023 5:43:57 AM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4 / 4 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:32:17 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:03 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 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fetched successfully!"} | Client IP: 115.186.94.136 4/12/2023 5:44:04 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 115.186.94.136 4/12/2023 5:44:04 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"6 / 7 (85.71%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:25:04 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:02 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.01,\"AverageWaitingTimePerCategory\":10.63,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.06,\"AverageWaitingTimePerCategory\":32.29,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 115.186.94.136 4/12/2023 5:44:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:44:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:44:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:44:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:44:29 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2023-03-13 fto: 2023-04-11 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 115.186.94.136 4/12/2023 5:44:30 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Extra\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":10.09,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":11,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":27,\"PercentageIssuedTickets\":24.77,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":17.86,\"AvgWaitTime\":\"00:06:00\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":25.93,\"AvgServiceTime\":\"00:06:14\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":80.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.92,\"UnqualifiedTickets\":16,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":31,\"PercentageIssuedTickets\":28.44,\"ServedTicketsPerCategory\":18,\"PercentageServedTickets\":32.14,\"AvgWaitTime\":\"00:34:39\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":6.45,\"AvgServiceTime\":\"00:10:37\",\"ServiceSLACount\":12,\"ServiceSLAPercentage\":66.67,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.92,\"UnqualifiedTickets\":12,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":40,\"PercentageIssuedTickets\":36.70,\"ServedTicketsPerCategory\":28,\"PercentageServedTickets\":50.00,\"AvgWaitTime\":\"00:29:14\",\"WaitingSLACount\":18,\"WaitingSLAPercentage\":45.00,\"AvgServiceTime\":\"00:04:36\",\"ServiceSLACount\":21,\"ServiceSLAPercentage\":75.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":12,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"56 / 109 (51.38%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:26:36 | SLA: 24.77%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:50 | SLA: 73.21%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (1.83%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Extra\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":6.24,\"AverageWaitingTimePerCategory\":6.02,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":10.63,\"AverageWaitingTimePerCategory\":34.66,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":4.61,\"AverageWaitingTimePerCategory\":29.24,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 115.186.94.136 4/12/2023 5:44:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:44:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:44:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:44:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:45:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:45:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:45:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:45:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:45:31 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2022-10-12 fto: 2023-04-10 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 115.186.94.136 4/12/2023 5:45:31 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appcitas\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":1.60,\"ServedTicketsPerCategory\":11,\"PercentageServedTickets\":2.55,\"AvgWaitTime\":\"00:00:57\",\"WaitingSLACount\":10,\"WaitingSLAPercentage\":90.91,\"AvgServiceTime\":\"00:00:20\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"IssuedTicketsPerCategory\":57,\"PercentageIssuedTickets\":8.28,\"ServedTicketsPerCategory\":20,\"PercentageServedTickets\":4.63,\"AvgWaitTime\":\"00:45:11\",\"WaitingSLACount\":16,\"WaitingSLAPercentage\":28.07,\"AvgServiceTime\":\"00:02:09\",\"ServiceSLACount\":17,\"ServiceSLAPercentage\":85.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":37,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":1.60,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":11,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":64,\"PercentageIssuedTickets\":9.30,\"ServedTicketsPerCategory\":36,\"PercentageServedTickets\":8.33,\"AvgWaitTime\":\"00:14:39\",\"WaitingSLACount\":25,\"WaitingSLAPercentage\":39.06,\"AvgServiceTime\":\"00:02:55\",\"ServiceSLACount\":31,\"ServiceSLAPercentage\":86.11,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.87,\"UnqualifiedTickets\":22,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.87,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":1.39,\"AvgWaitTime\":\"00:00:19\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:09\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":2.03,\"ServedTicketsPerCategory\":14,\"PercentageServedTickets\":3.24,\"AvgWaitTime\":\"00:20:06\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":92.86,\"AvgServiceTime\":\"00:03:33\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":78.57,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"IssuedTicketsPerCategory\":206,\"PercentageIssuedTickets\":29.94,\"ServedTicketsPerCategory\":141,\"PercentageServedTickets\":32.64,\"AvgWaitTime\":\"00:29:02\",\"WaitingSLACount\":81,\"WaitingSLAPercentage\":39.32,\"AvgServiceTime\":\"00:01:36\",\"ServiceSLACount\":133,\"ServiceSLAPercentage\":94.33,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.15,\"UnqualifiedTickets\":64,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"IssuedTicketsPerCategory\":204,\"PercentageIssuedTickets\":29.65,\"ServedTicketsPerCategory\":135,\"PercentageServedTickets\":31.25,\"AvgWaitTime\":\"01:06:33\",\"WaitingSLACount\":76,\"WaitingSLAPercentage\":37.25,\"AvgServiceTime\":\"00:03:33\",\"ServiceSLACount\":115,\"ServiceSLAPercentage\":85.19,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.15,\"UnqualifiedTickets\":68,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":52,\"PercentageIssuedTickets\":7.56,\"ServedTicketsPerCategory\":27,\"PercentageServedTickets\":6.25,\"AvgWaitTime\":\"00:01:55\",\"WaitingSLACount\":24,\"WaitingSLAPercentage\":46.15,\"AvgServiceTime\":\"00:01:51\",\"ServiceSLACount\":23,\"ServiceSLAPercentage\":85.19,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.87,\"UnqualifiedTickets\":19,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":63,\"PercentageIssuedTickets\":9.16,\"ServedTicketsPerCategory\":42,\"PercentageServedTickets\":9.72,\"AvgWaitTime\":\"00:10:29\",\"WaitingSLACount\":27,\"WaitingSLAPercentage\":42.86,\"AvgServiceTime\":\"00:01:42\",\"ServiceSLACount\":37,\"ServiceSLAPercentage\":88.10,\"NoShowTickets\":8,\"PercentageNoShowTickets\":1.16,\"UnqualifiedTickets\":13,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"432 / 688 (62.79%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:34:18 | SLA: 40.41%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:23 | SLA: 88.89%\"},{\"colName\":\"No Show\",\"colValue\":\"22 (3.20%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"AverageServiceTimePerCategory\":0.34,\"AverageWaitingTimePerCategory\":0.95,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"AverageServiceTimePerCategory\":2.17,\"AverageWaitingTimePerCategory\":45.19,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":2.93,\"AverageWaitingTimePerCategory\":14.66,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"AverageServiceTimePerCategory\":0.16,\"AverageWaitingTimePerCategory\":0.33,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"AverageServiceTimePerCategory\":3.55,\"AverageWaitingTimePerCategory\":20.11,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"AverageServiceTimePerCategory\":1.61,\"AverageWaitingTimePerCategory\":29.05,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"AverageServiceTimePerCategory\":3.56,\"AverageWaitingTimePerCategory\":66.56,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":1.85,\"AverageWaitingTimePerCategory\":1.92,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":1.70,\"AverageWaitingTimePerCategory\":10.49,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 115.186.94.136 4/12/2023 5:45:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:45:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:45:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:45:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:46:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:46:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:46:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:46:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:46:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:46:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:46:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:46:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:47:25 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:47:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:47:26 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:47:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:47:48 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:47:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:47:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:47:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:47:55 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/12/2023 5:47:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/12/2023 5:48:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:48:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:48:51 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:48:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:49:50 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:49:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:49:56 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:49:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:50:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:50:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:50:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:50:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:51:50 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:51:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:52:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:52:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:52:13 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:52:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:52:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:52:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:53:12 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:53:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:53:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:53:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:55:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:55:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:56:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:56:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:57:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:57:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:58:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:58:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 5:58:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 5:58:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:00:27 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:00:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:01:08 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:01:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:01:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:01:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:03:21 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:03:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:03:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:03:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:05:20 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:05:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:06:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:06:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:06:57 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:06:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:07:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:07:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:09:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:09:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:10:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:10:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:11:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:11:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:12:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:12:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:13:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:13:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:14:26 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:14:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:15:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:15:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:15:48 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:15:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:16:49 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:16:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:16:58 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 4/12/2023 6:17:48 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:17:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:18:48 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/12/2023 6:18:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/12/2023 6:22:01 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 115.186.94.136 4/12/2023 6:22:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":55,"UserId":27,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1610461936883)\/","DashboardCreatedTime":"\/Date(1610461936883)\/"},{"DashboardID":86,"UserId":27,"DashboardName":"HW_Monitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646814061727)\/","DashboardCreatedTime":"\/Date(1646814061727)\/"}] | Client IP: 115.186.94.136 4/12/2023 6:22:02 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2022-10-12 fto: 2023-04-10 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 6:22:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 6:22:11 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2022-10-12 fto: 2023-04-10 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 115.186.94.136 4/12/2023 6:22:11 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appcitas\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":1.60,\"ServedTicketsPerCategory\":11,\"PercentageServedTickets\":2.55,\"AvgWaitTime\":\"00:00:57\",\"WaitingSLACount\":10,\"WaitingSLAPercentage\":90.91,\"AvgServiceTime\":\"00:00:20\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"IssuedTicketsPerCategory\":57,\"PercentageIssuedTickets\":8.28,\"ServedTicketsPerCategory\":20,\"PercentageServedTickets\":4.63,\"AvgWaitTime\":\"00:45:11\",\"WaitingSLACount\":16,\"WaitingSLAPercentage\":28.07,\"AvgServiceTime\":\"00:02:09\",\"ServiceSLACount\":17,\"ServiceSLAPercentage\":85.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":37,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":1.60,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":11,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":64,\"PercentageIssuedTickets\":9.30,\"ServedTicketsPerCategory\":36,\"PercentageServedTickets\":8.33,\"AvgWaitTime\":\"00:14:39\",\"WaitingSLACount\":25,\"WaitingSLAPercentage\":39.06,\"AvgServiceTime\":\"00:02:55\",\"ServiceSLACount\":31,\"ServiceSLAPercentage\":86.11,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.87,\"UnqualifiedTickets\":22,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":0.87,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":1.39,\"AvgWaitTime\":\"00:00:19\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:09\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":2.03,\"ServedTicketsPerCategory\":14,\"PercentageServedTickets\":3.24,\"AvgWaitTime\":\"00:20:06\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":92.86,\"AvgServiceTime\":\"00:03:33\",\"ServiceSLACount\":11,\"ServiceSLAPercentage\":78.57,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"IssuedTicketsPerCategory\":206,\"PercentageIssuedTickets\":29.94,\"ServedTicketsPerCategory\":141,\"PercentageServedTickets\":32.64,\"AvgWaitTime\":\"00:29:02\",\"WaitingSLACount\":81,\"WaitingSLAPercentage\":39.32,\"AvgServiceTime\":\"00:01:36\",\"ServiceSLACount\":133,\"ServiceSLAPercentage\":94.33,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.15,\"UnqualifiedTickets\":64,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"IssuedTicketsPerCategory\":204,\"PercentageIssuedTickets\":29.65,\"ServedTicketsPerCategory\":135,\"PercentageServedTickets\":31.25,\"AvgWaitTime\":\"01:06:33\",\"WaitingSLACount\":76,\"WaitingSLAPercentage\":37.25,\"AvgServiceTime\":\"00:03:33\",\"ServiceSLACount\":115,\"ServiceSLAPercentage\":85.19,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.15,\"UnqualifiedTickets\":68,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":52,\"PercentageIssuedTickets\":7.56,\"ServedTicketsPerCategory\":27,\"PercentageServedTickets\":6.25,\"AvgWaitTime\":\"00:01:55\",\"WaitingSLACount\":24,\"WaitingSLAPercentage\":46.15,\"AvgServiceTime\":\"00:01:51\",\"ServiceSLACount\":23,\"ServiceSLAPercentage\":85.19,\"NoShowTickets\":6,\"PercentageNoShowTickets\":0.87,\"UnqualifiedTickets\":19,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":63,\"PercentageIssuedTickets\":9.16,\"ServedTicketsPerCategory\":42,\"PercentageServedTickets\":9.72,\"AvgWaitTime\":\"00:10:29\",\"WaitingSLACount\":27,\"WaitingSLAPercentage\":42.86,\"AvgServiceTime\":\"00:01:42\",\"ServiceSLACount\":37,\"ServiceSLAPercentage\":88.10,\"NoShowTickets\":8,\"PercentageNoShowTickets\":1.16,\"UnqualifiedTickets\":13,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"432 / 688 (62.79%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:34:18 | SLA: 40.41%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:23 | SLA: 88.89%\"},{\"colName\":\"No Show\",\"colValue\":\"22 (3.20%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"AverageServiceTimePerCategory\":0.34,\"AverageWaitingTimePerCategory\":0.95,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"AverageServiceTimePerCategory\":2.17,\"AverageWaitingTimePerCategory\":45.19,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":2.93,\"AverageWaitingTimePerCategory\":14.66,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"AverageServiceTimePerCategory\":0.16,\"AverageWaitingTimePerCategory\":0.33,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"AverageServiceTimePerCategory\":3.55,\"AverageWaitingTimePerCategory\":20.11,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"AverageServiceTimePerCategory\":1.61,\"AverageWaitingTimePerCategory\":29.05,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"AverageServiceTimePerCategory\":3.56,\"AverageWaitingTimePerCategory\":66.56,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":1.85,\"AverageWaitingTimePerCategory\":1.92,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":1.70,\"AverageWaitingTimePerCategory\":10.49,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 115.186.94.136 4/12/2023 6:22:58 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2022-10-12 fto: 2023-04-10 fOtherParameters: language:En rptName: Export Ticket Log rptCatName: Service Performance fUserLevel: 1-R | Client IP: 115.186.94.136 4/12/2023 6:52:35 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 115.186.94.136 4/12/2023 6:52:36 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 115.186.94.136 4/12/2023 6:52:36 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 115.186.94.136 4/12/2023 6:52:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":55,"UserId":27,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1610461936883)\/","DashboardCreatedTime":"\/Date(1610461936883)\/"},{"DashboardID":86,"UserId":27,"DashboardName":"HW_Monitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646814061727)\/","DashboardCreatedTime":"\/Date(1646814061727)\/"}] | Client IP: 115.186.94.136 4/12/2023 6:52:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":55,"UserId":27,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1610461936883)\/","DashboardCreatedTime":"\/Date(1610461936883)\/"},{"DashboardID":86,"UserId":27,"DashboardName":"HW_Monitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646814061727)\/","DashboardCreatedTime":"\/Date(1646814061727)\/"}] | Client IP: 115.186.94.136 4/12/2023 6:52:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 115.186.94.136 4/12/2023 6:52:39 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 6:52:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 6:52:40 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 6:52:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 6:53:36 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 6:53:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 6:54:36 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 6:54:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 6:55:36 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 6:55:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 6:56:36 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 6:56:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 6:57:37 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 6:57:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 6:58:37 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 6:58:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 6:59:37 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 6:59:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:00:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:00:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:01:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:01:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:02:37 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:02:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:03:37 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:03:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:04:37 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:04:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:05:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:05:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:06:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:06:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:07:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:07:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:08:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:08:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:09:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:09:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:10:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:10:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:11:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:11:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:12:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:12:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:13:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:13:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:14:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:14:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:15:36 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:15:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:16:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:16:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:17:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:17:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:18:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:18:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:19:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:19:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:20:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:20:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:21:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:21:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:22:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:22:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:23:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:23:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:24:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:24:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:25:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:25:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:26:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:26:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:27:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:27:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:28:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:28:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:29:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:29:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:30:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:30:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:31:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:31:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:32:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:32:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:33:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:33:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:34:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:34:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:35:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:35:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:36:37 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:36:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:37:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:37:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:38:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:38:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:39:37 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:39:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:40:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:40:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:41:36 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:41:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:42:35 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:42:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:54:38 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 115.186.94.136 4/12/2023 7:54:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 115.186.94.136 4/12/2023 7:54:39 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 115.186.94.136 4/12/2023 7:54:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 115.186.94.136 4/12/2023 7:54:50 AM | Request Received onLoginClick=> userName: mahnoor | Client IP: 115.186.94.136 4/12/2023 7:54:50 AM | Response Sent => {"Result":"0","UserID":"27","UserRoleID":"2","UserLevelID":"1-R","UserName":"mahnoor","Password":"4K+X5QIvSbU=","tokenKey":"L5WQ7VQXUQ"} | Client IP: 115.186.94.136 4/12/2023 7:54:50 AM | Request Received getUserModuleRights=> branchId:0userId: 27 | Client IP: 115.186.94.136 4/12/2023 7:54:53 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 115.186.94.136 4/12/2023 7:54:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 115.186.94.136 4/12/2023 7:54:53 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 115.186.94.136 4/12/2023 7:54:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":55,"UserId":27,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1610461936883)\/","DashboardCreatedTime":"\/Date(1610461936883)\/"},{"DashboardID":86,"UserId":27,"DashboardName":"HW_Monitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646814061727)\/","DashboardCreatedTime":"\/Date(1646814061727)\/"}] | Client IP: 115.186.94.136 4/12/2023 7:54:54 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 115.186.94.136 4/12/2023 7:54:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":55,"UserId":27,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1610461936883)\/","DashboardCreatedTime":"\/Date(1610461936883)\/"},{"DashboardID":86,"UserId":27,"DashboardName":"HW_Monitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646814061727)\/","DashboardCreatedTime":"\/Date(1646814061727)\/"}] | Client IP: 115.186.94.136 4/12/2023 7:54:58 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:54:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:55:55 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:55:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:56:53 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 115.186.94.136 4/12/2023 7:56:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:57:25 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 115.186.94.136 4/12/2023 7:57:25 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:32:17\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4 / 4 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:32:17 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:03 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.06,\"AverageWaitingTimePerCategory\":32.29,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 115.186.94.136 4/12/2023 7:57:30 AM | Request Received getReportData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 fOtherParameters: language:En rptName: Export Ticket Log rptCatName: Service Performance fUserLevel: 1-R | Client IP: 115.186.94.136 4/12/2023 7:57:58 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 115.186.94.136 4/12/2023 7:57:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:58:55 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 115.186.94.136 4/12/2023 7:58:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136 4/12/2023 7:59:55 AM | Request Received getDashboardData=> fid: 230|229|225|224| ftype: ffrom: 2023-04-12 fto: 2023-04-12 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 115.186.94.136 4/12/2023 7:59:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 115.186.94.136