4/6/2023 12:17:11 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 12:17:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 12:18:21 AM | Request Received onLoginClick=> userName: moiz | Client IP: 125.209.125.146 4/6/2023 12:18:21 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"moiz","Password":"moiz","tokenKey":"BRD2RFH9B4"} | Client IP: 125.209.125.146 4/6/2023 12:18:29 AM | Request Received onLoginClick=> userName: moiz | Client IP: 125.209.125.146 4/6/2023 12:18:29 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"moiz","Password":"moiz","tokenKey":"AA8U1UPMO8"} | Client IP: 125.209.125.146 4/6/2023 12:18:35 AM | Request Received onLoginClick=> userName: varishamoiz | Client IP: 125.209.125.146 4/6/2023 12:18:35 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"varishamoiz","Password":"varisha","tokenKey":"WOWTBGQJDI"} | Client IP: 125.209.125.146 4/6/2023 12:18:40 AM | Request Received onLoginClick=> userName: varisha | Client IP: 125.209.125.146 4/6/2023 12:18:40 AM | Response Sent => {"Result":"0","UserID":"1069","UserRoleID":"2","UserLevelID":"1-R","UserName":"varisha","Password":"AEW7Jii2aFE=","tokenKey":"VEC8U11RMD"} | Client IP: 125.209.125.146 4/6/2023 12:18:40 AM | Request Received getUserModuleRights=> branchId:0userId: 1069 | Client IP: 125.209.125.146 4/6/2023 12:18:42 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 12:18:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/6/2023 12:18:42 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 12:18:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 12:18:42 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 12:18:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/6/2023 12:18:44 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 12:18:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:19:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 12:19:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:20:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 12:20:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:21:09 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 12:21:09 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 12:21:12 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 12:21:13 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:00:13\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"g1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"g1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"g1\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\",\"g1\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 12:21:15 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Receptionist Report rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 12:21:15 AM | Response Sent => {"reportName":"Receptionist Report","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketsIssued\",\"colText\":\"Ticket(s) Issued\"},{\"colName\":\"IssuedTicketsPercentage\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"BackOfficeTime\",\"colText\":\"BackOffice Time\"},{\"colName\":\"BackOfficeCount\",\"colText\":\"BackOffice Count\"},{\"colName\":\"BackOfficeTimePercentage\",\"colText\":\"BackOffice Time %\"},{\"colName\":\"IdleTimePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"Counter\",\"colText\":\"Counter\"},{\"colName\":\"LoginTime\",\"colText\":\"BackOffice Start Time\"},{\"colName\":\"LogoutTime\",\"colText\":\"BackOffice End Time\"},{\"colName\":\"BackOfficeActivity\",\"colText\":\"BackOffice Activity\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":66454,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"06/04/2023\",\"LoginTime\":\"\\u003cdiv\\u003e - \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e - \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e - \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e 00:00:00 \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e - \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":5666,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"06/04/2023\",\"LoginTime\":\"\\u003cdiv\\u003e - \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e - \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e - \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e 00:00:00 \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e - \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":78979,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"06/04/2023\",\"LoginTime\":\"\\u003cdiv\\u003e - \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e - \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e - \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e 00:00:00 \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e - \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global3\",\"Teller\":\"a4\",\"EmpID\":76756,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"06/04/2023\",\"LoginTime\":\"\\u003cdiv\\u003e - \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e - \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e - \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e 00:00:00 \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e - \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global3\",\"Teller\":\"a5\",\"EmpID\":90234,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"06/04/2023\",\"LoginTime\":\"\\u003cdiv\\u003e - \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e - \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e - \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e 00:00:00 \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e - 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125.209.125.146 4/6/2023 12:21:35 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 12:21:38 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket Status\"},{\"colName\":\"Happy\",\"colText\":\"Happy\"},{\"colName\":\"Satisfied\",\"colText\":\"Satisfied\"},{\"colName\":\"Dissatisfied\",\"colText\":\"Dissatisfied\"},{\"colName\":\"TerminalID\",\"colText\":\"Terminal ID\"},{\"colName\":\"TellerID\",\"colText\":\"Teller ID\"},{\"colName\":\"TellerName\",\"colText\":\"Teller Name\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"0/0\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:00:00\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:00:00\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 12:24:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 12:24:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:25:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 12:25:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:26:44 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 12:26:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:27:42 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 12:27:42 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 12:27:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 12:27:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:28:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 12:28:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:29:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 12:29:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:30:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 12:30:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:30:43 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 12:30:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/6/2023 12:30:44 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 12:30:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:31:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 12:31:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:32:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 12:32:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:33:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 12:33:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:34:57 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 12:34:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:35:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 12:35:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:36:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 12:36:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:37:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 12:37:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:38:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 12:38:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:39:57 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 12:39:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:40:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 12:40:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:41:45 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 12:41:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:42:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 12:42:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:43:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 12:43:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:44:34 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 12:44:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/6/2023 12:44:35 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 12:44:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:44:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 12:44:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:45:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 12:45:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:46:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 12:46:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:47:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 12:47:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:48:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 12:49:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:49:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 12:50:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:50:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 12:50:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:51:45 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 12:51:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:52:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 12:52:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:53:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 12:53:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:54:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 12:55:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:55:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 12:55:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:56:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 12:56:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:57:57 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 12:58:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:58:57 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 12:59:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 12:59:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 12:59:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:00:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 1:01:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:01:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 1:01:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:02:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 1:02:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:02:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|real-time-monitoring-component|categories-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|total-counters-individual-component|operative-counters-individual-component|non-operative-counters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketopened-component|ticketserved-individual-component|local-wait-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|online-branches-count-component|offline-branches-count-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-component|hardware-monitoring-tabular-component|hardware-monitoring-heat-map-component|all-feedback-branch-wise-responses-component| | Client IP: 125.209.125.146 4/6/2023 1:03:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:03:49 AM | Request Received createDashboard=> userId: 1069 dashboardName: realitmemonitoring dashboardContent: Received | Client IP: 125.209.125.146 4/6/2023 1:03:51 AM | Response Sent => {"DashboardId":"1094","responseCode":"-4","responseStatus":"success","responseText":"Data Inserted Successfully"} | Client IP: 125.209.125.146 4/6/2023 1:03:55 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 1:03:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 1:03:58 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 1:03:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 1:03:59 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 1:04:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:04:00 AM | Request Received getDashboardDetail=> dashboardId: 1094 | Client IP: 125.209.125.146 4/6/2023 1:04:00 AM | Response Sent => Data returned of dashboardId:1094 | Client IP: 125.209.125.146 4/6/2023 1:04:00 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 1:04:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 1:04:02 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 1:04:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 1:04:02 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 1:04:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:04:55 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 1:04:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:05:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 1:05:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:06:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 1:06:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:07:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 1:07:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:08:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 1:08:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:09:15 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 1:09:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 1:09:16 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 1:09:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:09:55 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 1:09:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:10:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 1:11:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:11:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 1:11:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:12:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 1:12:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:13:26 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 1:13:27 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 1:13:31 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 1:13:32 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:00:13\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"g1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"g1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"g1\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\",\"g1\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 1:13:34 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 1:13:34 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"g1\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"g1\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:13\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:13\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"Date\":\"04/06/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 1:13:55 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-03-07 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 1:14:24 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"Date\":\"03/20/2023\",\"IssuedTickets\":0,\"TicketServed\":4,\"AvgServiceTime\":\"00:01:53\",\"SLA\":66.67,\"LoggedTime\":\"03:58:50\",\"ServingTime\":\"00:07:33\",\"BackendTime\":\"00:19:59\",\"IdleTime\":\"03:31:18\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"Date\":\"03/20/2023\",\"IssuedTickets\":0,\"TicketServed\":1,\"AvgServiceTime\":\"00:06:34\",\"SLA\":0.00,\"LoggedTime\":\"02:37:37\",\"ServingTime\":\"00:06:34\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:31:03\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"g1\",\"Date\":\"03/20/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"Date\":\"03/20/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"02:30:01\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:30:01\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"g1\",\"Date\":\"03/21/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"Date\":\"03/21/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"02:56:39\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:26:06\",\"IdleTime\":\"02:30:33\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"Date\":\"03/21/2023\",\"IssuedTickets\":0,\"TicketServed\":2,\"AvgServiceTime\":\"00:03:09\",\"SLA\":100.00,\"LoggedTime\":\"07:05:07\",\"ServingTime\":\"00:06:18\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"06:58:49\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"Date\":\"03/21/2023\",\"IssuedTickets\":0,\"TicketServed\":2,\"AvgServiceTime\":\"00:09:21\",\"SLA\":66.67,\"LoggedTime\":\"07:01:54\",\"ServingTime\":\"00:18:42\",\"BackendTime\":\"06:37:01\",\"IdleTime\":\"00:06:11\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"Date\":\"03/22/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"Date\":\"03/22/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"Date\":\"03/22/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"g1\",\"Date\":\"03/22/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"Date\":\"03/27/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:23:30\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:23:30\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"g1\",\"Date\":\"03/27/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"Date\":\"03/27/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:23:25\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:23:25\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"Date\":\"03/27/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"Date\":\"04/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"Date\":\"04/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"Date\":\"04/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"Date\":\"04/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"Date\":\"04/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"Date\":\"04/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"Date\":\"04/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"Date\":\"04/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"Date\":\"04/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"Date\":\"04/04/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 1:22:07 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-03-07 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 1:22:08 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":15,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:20:34\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":6.67,\"AvgServiceTime\":\"00:06:32\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":40.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":10,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5 / 15 (33.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:20:34 | SLA: 6.67%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:06:32 | SLA: 40.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":6.53,\"AverageWaitingTimePerCategory\":20.57,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 1:26:33 AM | Request Received getUserModuleRights=> branchId:229userId: 1069 | Client IP: 125.209.125.146 4/6/2023 1:26:35 AM | Request Received getUserModuleRights=> branchId:229userId: 1069 | Client IP: 125.209.125.146 4/6/2023 1:26:36 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 1069 | Client IP: 125.209.125.146 4/6/2023 1:26:36 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 125.209.125.146 4/6/2023 1:26:59 AM | Request Received getUserModuleRights=> branchId:229userId: 1069 | Client IP: 125.209.125.146 4/6/2023 1:52:29 AM | Request Received getUserModuleRights=> branchId:229userId: 1069 | Client IP: 125.209.125.146 4/6/2023 1:54:30 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 1:54:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 1:54:37 AM | Request Received onLoginClick=> userName: ainny | Client IP: 125.209.125.146 4/6/2023 1:54:37 AM | Response Sent => {"Result":"0","UserID":"1200","UserRoleID":"4","UserLevelID":"230-B","UserName":"ainny","Password":"bIVtzhfQvHA=","tokenKey":"HA46KJMBWA"} | Client IP: 125.209.125.146 4/6/2023 1:54:49 AM | Request Received getUserModuleRights=> branchId:0userId: 1200 | Client IP: 125.209.125.146 4/6/2023 1:54:54 AM | Request Received getDashboardList=> userId: 1200, languageCode:En | Client IP: 125.209.125.146 4/6/2023 1:54:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/6/2023 1:54:54 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 1:54:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 1:54:55 AM | Request Received getDashboardList=> userId: 1200, languageCode:En | Client IP: 125.209.125.146 4/6/2023 1:54:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/6/2023 1:54:57 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 1:54:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:54:59 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 1:55:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:55:56 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 1:55:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:56:56 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 1:56:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:57:56 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 1:57:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:58:55 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 1:58:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 1:59:55 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 1:59:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:00:56 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:00:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:01:56 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:01:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:02:56 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:02:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:03:56 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:03:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:04:56 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:04:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:05:55 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:05:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:06:55 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:06:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:07:55 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:07:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:08:03 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:08:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 2:08:12 AM | Request Received onLoginClick=> userName: varisha | Client IP: 125.209.125.146 4/6/2023 2:08:12 AM | Response Sent => {"Result":"0","UserID":"1069","UserRoleID":"2","UserLevelID":"1-R","UserName":"varisha","Password":"AEW7Jii2aFE=","tokenKey":"7L0XTCC0TR"} | Client IP: 125.209.125.146 4/6/2023 2:08:13 AM | Request Received getUserModuleRights=> branchId:0userId: 1069 | Client IP: 125.209.125.146 4/6/2023 2:08:15 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:08:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 2:08:15 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:08:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 2:08:18 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:08:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:08:19 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:08:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 2:09:06 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 2:09:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:09:17 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 2:09:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:10:17 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 2:10:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:11:17 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 2:11:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:12:33 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 2:12:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:13:16 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 2:13:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:13:44 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:13:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 2:13:45 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:13:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:13:48 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:13:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:13:50 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:13:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:14:02 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:14:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:14:10 AM | Request Received getUserModuleRights=> branchId:230userId: 1069 | Client IP: 125.209.125.146 4/6/2023 2:14:12 AM | Request Received getUserModuleRights=> branchId:230userId: 1069 | Client IP: 125.209.125.146 4/6/2023 2:14:17 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 2:14:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:14:20 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 1069 | Client IP: 125.209.125.146 4/6/2023 2:14:20 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 125.209.125.146 4/6/2023 2:14:22 AM | Request Received addBranchCounter=> BranchId: 230, CounterId: 1, Profile Count: 0 | Client IP: 125.209.125.146 4/6/2023 2:14:22 AM | Response Sent => responseCode:1, responseStatus:error, responseText:something wrong on calling profile save | Client IP: 125.209.125.146 4/6/2023 2:14:30 AM | Request Received addBranchCounter=> BranchId: 230, CounterId: 2, Profile Count: 0 | Client IP: 125.209.125.146 4/6/2023 2:14:30 AM | Response Sent => responseCode:1, responseStatus:error, responseText:something wrong on calling profile save | Client IP: 125.209.125.146 4/6/2023 2:14:35 AM | Request Received addBranchCounter=> BranchId: 230, CounterId: 3, Profile Count: 0 | Client IP: 125.209.125.146 4/6/2023 2:14:35 AM | Response Sent => responseCode:1, responseStatus:error, responseText:something wrong on calling profile save | Client IP: 125.209.125.146 4/6/2023 2:14:40 AM | Request Received addBranchCounter=> BranchId: 230, CounterId: 4, Profile Count: 0 | Client IP: 125.209.125.146 4/6/2023 2:14:40 AM | Response Sent => responseCode:1, responseStatus:error, responseText:something wrong on calling profile save | Client IP: 125.209.125.146 4/6/2023 2:14:47 AM | Request Received deleteCallingProfile=> CallingProfileId: 1133 | Client IP: 125.209.125.146 4/6/2023 2:14:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 125.209.125.146 4/6/2023 2:14:50 AM | Request Received getUserModuleRights=> branchId:230userId: 1069 | Client IP: 125.209.125.146 4/6/2023 2:14:57 AM | Request Received deleteCallingProfile=> CallingProfileId: 1131 | Client IP: 125.209.125.146 4/6/2023 2:14:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Calling profile deleted | Client IP: 125.209.125.146 4/6/2023 2:15:02 AM | Request Received getUserModuleRights=> branchId:230userId: 1069 | Client IP: 125.209.125.146 4/6/2023 2:15:17 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 2:15:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:16:17 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 2:16:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:17:56 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 2:17:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:18:09 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:18:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 2:18:10 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:18:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:18:18 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:18:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:19:13 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:19:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:19:16 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:19:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:19:21 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:19:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:19:28 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:19:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 2:19:29 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/6/2023 2:19:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:19:31 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/6/2023 2:19:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:19:35 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:19:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 2:19:35 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:19:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:19:51 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:19:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 2:19:51 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/6/2023 2:19:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:20:40 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-01-27 fto: 2023-01-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/6/2023 2:20:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:20:57 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-01-26 fto: 2023-01-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/6/2023 2:20:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:21:38 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/6/2023 2:21:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:22:16 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/6/2023 2:22:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:22:18 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/6/2023 2:22:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:22:34 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 2:22:34 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 1 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 2:22:39 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 2:22:40 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"g1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\",\"g1\"],\"TicketServed\":[0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 2:23:55 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 2:23:56 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 1 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 2:23:57 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 2:23:57 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"36 / 49 (73.47%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 01:17:36 | SLA: 32.65%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:44 | SLA: 97.22%\"},{\"colName\":\"No Show\",\"colValue\":\"8 (16.33%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.88,\"AverageWaitingTimePerCategory\":95.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.48,\"AverageWaitingTimePerCategory\":43.97,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 2:25:43 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 2:25:45 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 2:32:17 AM | Request Received getSamsungAppointmentReportData=> fId: 230|229|224| ffrom: 2023-04-06 fto: 2023-04-06 userId: 1069 language: En | Client IP: 125.209.125.146 4/6/2023 2:33:13 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:33:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 2:33:15 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:33:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 2:33:16 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 125.209.125.146 4/6/2023 2:33:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:33:18 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 125.209.125.146 4/6/2023 2:33:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:35:15 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 2:35:16 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":30,\"PercentageIssuedTickets\":61.22,\"ServedTicketsPerCategory\":24,\"PercentageServedTickets\":66.67,\"AvgWaitTime\":\"01:35:00\",\"WaitingSLACount\":15,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:52\",\"ServiceSLACount\":23,\"ServiceSLAPercentage\":95.83,\"NoShowTickets\":5,\"PercentageNoShowTickets\":10.20,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":19,\"PercentageIssuedTickets\":38.78,\"ServedTicketsPerCategory\":12,\"PercentageServedTickets\":33.33,\"AvgWaitTime\":\"00:43:58\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":5.26,\"AvgServiceTime\":\"00:00:28\",\"ServiceSLACount\":12,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":3,\"PercentageNoShowTickets\":6.12,\"UnqualifiedTickets\":4,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"36 / 49 (73.47%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 01:17:36 | SLA: 32.65%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:44 | SLA: 97.22%\"},{\"colName\":\"No Show\",\"colValue\":\"8 (16.33%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.88,\"AverageWaitingTimePerCategory\":95.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.48,\"AverageWaitingTimePerCategory\":43.97,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 2:40:18 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 2:40:22 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 5 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health 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Received getReportData=> fid: 229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 2:43:54 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 2:43:56 AM | Request Received getReportData=> fid: 230|229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 2:43:56 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 5 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 2:44:15 AM | Request Received getUserModuleRights=> branchId:230userId: 1069 | Client IP: 125.209.125.146 4/6/2023 2:44:16 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 2:44:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:44:37 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:44:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 2:44:37 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:44:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:44:41 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:44:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:44:46 AM | Request Received getReportData=> fid: 230|229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:KTV-Qurat KTV|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 2:44:46 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Qurat KTV\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:00:48\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:11\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3 / 3 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:48 | SLA: 100.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:11 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Qurat KTV\",\"AverageServiceTimePerCategory\":0.19,\"AverageWaitingTimePerCategory\":0.81,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 2:44:48 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:44:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 2:44:48 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:44:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:45:16 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:45:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:45:32 AM | Request Received getReportData=> fid: 230|229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:KTV-Qurat KTV|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 2:45:33 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Qurat KTV\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:00:48\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:11\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3 / 3 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:48 | SLA: 100.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:11 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Qurat KTV\",\"AverageServiceTimePerCategory\":0.19,\"AverageWaitingTimePerCategory\":0.81,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 2:45:37 AM | Request Received getReportData=> fid: 230|229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:KTV-Qurat KTV|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 2:45:39 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transaction\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transaction\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transaction\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eQurat KTV\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:48\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e3\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:11\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e3\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e3\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;KTV Matter\",\"AvgWaitTime\":\"00:00:48\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"3\",\"AvgServiceTime\":\"00:00:32\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"1\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"100.00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 2:46:45 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:46:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 2:46:55 AM | Request Received onLoginClick=> userName: varisha | Client IP: 125.209.125.146 4/6/2023 2:46:55 AM | Response Sent => {"Result":"0","UserID":"1069","UserRoleID":"2","UserLevelID":"1-R","UserName":"varisha","Password":"AEW7Jii2aFE=","tokenKey":"U712IT5K4B"} | Client IP: 125.209.125.146 4/6/2023 2:46:55 AM | Request Received getUserModuleRights=> branchId:0userId: 1069 | Client IP: 125.209.125.146 4/6/2023 2:46:57 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:46:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 2:46:57 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:46:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 2:46:59 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:46:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 2:47:01 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:47:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:47:23 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 2:47:24 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 5 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 2:47:29 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|FTV-Qurat FTV|HMS-Health Monitoring|HSC-Health|KTV-Qurat KTV|PAP-QURAT PAP|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 2:47:29 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3 / 9 (33.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:48 | SLA: 33.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:11 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat 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125.209.125.146 4/6/2023 2:48:31 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. 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Amount\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eTransfer\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eTransfer amount\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eUtility\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 2:54:09 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:54:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 2:54:12 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:54:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 2:54:13 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:54:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 2:54:15 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:54:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:55:09 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:55:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:55:16 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 2:55:17 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 5 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 2:55:22 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 2:55:22 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 5 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 2:56:10 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/6/2023 2:56:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:56:41 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:56:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 2:56:41 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:56:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 2:56:42 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:56:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 2:56:44 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:56:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:57:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:57:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:58:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:58:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:59:04 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:59:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 2:59:05 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:59:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 2:59:42 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:59:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 2:59:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 2:59:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 2:59:46 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 2:59:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 3:00:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 3:00:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:01:25 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 4/6/2023 3:01:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 4/6/2023 3:01:27 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 4/6/2023 3:01:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 4/6/2023 3:01:43 AM | Request Received onLoginClick=> userName: varisha | Client IP: 124.29.238.205 4/6/2023 3:01:43 AM | Response Sent => {"Result":"0","UserID":"1069","UserRoleID":"2","UserLevelID":"1-R","UserName":"varisha","Password":"AEW7Jii2aFE=","tokenKey":"41B6IBH0EQ"} | Client IP: 124.29.238.205 4/6/2023 3:01:45 AM | Request Received getUserModuleRights=> branchId:0userId: 1069 | Client IP: 124.29.238.205 4/6/2023 3:01:47 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 4/6/2023 3:01:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 4/6/2023 3:01:50 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 124.29.238.205 4/6/2023 3:01:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 124.29.238.205 4/6/2023 3:01:51 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/6/2023 3:01:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 3:01:52 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 124.29.238.205 4/6/2023 3:01:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 124.29.238.205 4/6/2023 3:01:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 3:01:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:01:57 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/6/2023 3:01:58 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 5 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 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125.209.125.146 4/6/2023 3:02:28 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. 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125.209.125.146 4/6/2023 3:07:27 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. 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Time\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eAppcitas\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eBenefits\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eExtra\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eFees\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eHealth\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eHealth 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Matter\",\"AvgWaitTime\":\"00:00:48\",\"WaitingSLAPercentage\":\"100.00\",\"WaitingSLACount\":\"3\",\"AvgServiceTime\":\"00:00:32\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"1\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"100.00\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eQURAT 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Amount\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eTransfer\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eTransfer amount\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eUtility\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 3:08:49 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 124.29.238.205 4/6/2023 3:08:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 124.29.238.205 4/6/2023 3:08:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/6/2023 3:08:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 3:08:50 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 4/6/2023 3:08:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 4/6/2023 3:08:51 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 124.29.238.205 4/6/2023 3:08:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 124.29.238.205 4/6/2023 3:08:53 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/6/2023 3:08:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 3:09:50 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 3:09:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:10:50 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 3:10:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:11:50 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 3:11:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:12:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 3:12:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:13:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 3:13:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:26:18 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 3:26:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:26:24 AM | Request Received getDashboardDetail=> dashboardId: 1094 | Client IP: 125.209.125.146 4/6/2023 3:26:24 AM | Response Sent => Data returned of dashboardId:1094 | Client IP: 125.209.125.146 4/6/2023 3:26:24 AM | Request Received getDashboardDetail=> dashboardId: 1094 | Client IP: 125.209.125.146 4/6/2023 3:26:24 AM | Response Sent => Data returned of dashboardId:1094 | Client IP: 125.209.125.146 4/6/2023 3:26:25 AM | Request Received getDashboardDetail=> dashboardId: 1094 | Client IP: 125.209.125.146 4/6/2023 3:26:25 AM | Response Sent => Data returned of dashboardId:1094 | Client IP: 125.209.125.146 4/6/2023 3:26:25 AM | Request Received getDashboardDetail=> dashboardId: 1094 | Client IP: 125.209.125.146 4/6/2023 3:26:25 AM | Response Sent => Data returned of dashboardId:1094 | Client IP: 125.209.125.146 4/6/2023 3:26:25 AM | Request Received getDashboardDetail=> dashboardId: 1094 | Client IP: 125.209.125.146 4/6/2023 3:26:25 AM | Response Sent => Data returned of dashboardId:1094 | Client IP: 125.209.125.146 4/6/2023 3:26:25 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 3:26:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 3:26:25 AM | Request Received getDashboardDetail=> dashboardId: 1094 | Client IP: 125.209.125.146 4/6/2023 3:26:25 AM | Response Sent => Data returned of dashboardId:1094 | Client IP: 125.209.125.146 4/6/2023 3:26:26 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 3:26:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 3:26:26 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:26:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:33:23 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:33:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:33:28 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:33:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:33:32 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:33:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:33:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:33:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:34:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:34:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:35:39 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:35:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:35:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:35:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:36:09 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:36:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:36:11 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:36:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:36:17 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:36:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:36:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:36:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:37:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:37:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:38:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:38:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:39:07 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 3:39:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 3:39:08 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 3:39:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 3:39:08 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 3:39:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 3:39:15 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 3:39:15 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 5 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 3:39:17 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 3:39:18 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transaction\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transaction\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transaction\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eUtility\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 3:39:19 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:39:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:39:20 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:39:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:39:23 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:39:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:39:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:39:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:40:39 AM | Request Received getDashboardDetail=> dashboardId: 1094 | Client IP: 125.209.125.146 4/6/2023 3:40:39 AM | Response Sent => Data returned of dashboardId:1094 | Client IP: 125.209.125.146 4/6/2023 3:40:43 AM | Request Received getDashboardDetail=> dashboardId: 1094 | Client IP: 125.209.125.146 4/6/2023 3:40:43 AM | Response Sent => Data returned of dashboardId:1094 | Client IP: 125.209.125.146 4/6/2023 3:40:44 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 3:40:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 3:40:45 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 3:40:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 3:40:46 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/6/2023 3:40:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:41:27 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 3:41:27 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transaction\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transaction\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transaction\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eUtility\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 3:41:38 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|FTV-Qurat FTV|HMS-Health Monitoring|HSC-Health|KTV-Qurat KTV|PAP-QURAT PAP|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 3:41:39 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appcitas\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":10.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat FTV\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat KTV\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":40.00,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:00:48\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:00:11\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"QURAT PAP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":50.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3 / 10 (30.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:48 | SLA: 30.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:11 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat FTV\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat KTV\",\"AverageServiceTimePerCategory\":0.19,\"AverageWaitingTimePerCategory\":0.81,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"QURAT PAP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 3:41:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:41:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:41:44 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|FTV-Qurat FTV|HMS-Health Monitoring|HSC-Health|KTV-Qurat KTV|PAP-QURAT PAP|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 3:41:44 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":20.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat FTV\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat KTV\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":80.00,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:00:48\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:00:11\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"QURAT PAP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3 / 5 (60.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:48 | SLA: 60.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:11 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat FTV\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat KTV\",\"AverageServiceTimePerCategory\":0.19,\"AverageWaitingTimePerCategory\":0.81,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"QURAT PAP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 3:41:47 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|FTV-Qurat FTV|HMS-Health Monitoring|HSC-Health|KTV-Qurat KTV|PAP-QURAT PAP|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 3:41:47 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transaction\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transaction\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transaction\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eFees\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eQurat FTV\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eQurat KTV\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:48\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e75.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e3\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:11\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e3\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e3\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;KTV Matter\",\"AvgWaitTime\":\"00:00:48\",\"WaitingSLAPercentage\":\"75.00\",\"WaitingSLACount\":\"3\",\"AvgServiceTime\":\"00:00:32\",\"ServiceSLAPercentage\":\"100.00\",\"ServiceSLACount\":\"1\",\"ServedTicketsPerCategory\":\"1\",\"PercentageServedTickets\":\"100.00\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eQURAT PAP\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eTransfer\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eUtility\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 3:42:24 AM | Request Received getDashboardDetail=> dashboardId: 1094 | Client IP: 125.209.125.146 4/6/2023 3:42:24 AM | Response Sent => Data returned of dashboardId:1094 | Client IP: 125.209.125.146 4/6/2023 3:42:27 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 3:42:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 3:42:27 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/6/2023 3:42:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:42:30 AM | Request Received getDashboardDetail=> dashboardId: 1094 | Client IP: 125.209.125.146 4/6/2023 3:42:30 AM | Response Sent => Data returned of dashboardId:1094 | Client IP: 125.209.125.146 4/6/2023 3:42:31 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 3:42:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 3:42:32 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:42:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:42:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:42:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:43:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:43:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:44:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:44:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:45:57 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:45:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:46:57 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:46:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:47:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:47:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:48:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:48:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:49:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:49:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:50:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:50:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:51:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:51:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:52:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:52:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:53:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:53:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:54:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:54:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:55:57 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:55:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:56:24 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|FTV-Qurat FTV|HMS-Health Monitoring|HSC-Health|KTV-Qurat KTV|PAP-QURAT PAP|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 3:56:25 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":1,\"AvgServiceTime\":\"00:00:08\",\"SLA\":100.00,\"DaysWorked\":0,\"LoggedTime\":\"23:06:20\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":3,\"AvgServiceTime\":\"00:00:11\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:48:25\",\"ServingPercentage\":1.20,\"BackendPercentage\":0.00,\"IdlePercentage\":98.80,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:58:08\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"g1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\",\"g1\"],\"TicketServed\":[1,3,0,0,0,0,0],\"SLA\":[100.00,100.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,1.20,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,98.80,100.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 3:56:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:56:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:57:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:57:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:58:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:58:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 3:59:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 3:59:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:00:11 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 4:00:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 4:00:12 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 4:00:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:00:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 4:00:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:00:50 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|FTV-Qurat FTV|HMS-Health Monitoring|HSC-Health|KTV-Qurat KTV|PAP-QURAT PAP|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 4:00:51 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":14.29,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat FTV\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat KTV\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":85.71,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:07:24\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:10\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"QURAT PAP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4 / 7 (57.14%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:07:24 | SLA: 42.86%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:10 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat FTV\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat KTV\",\"AverageServiceTimePerCategory\":0.18,\"AverageWaitingTimePerCategory\":7.40,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"QURAT PAP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 4:00:53 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|FTV-Qurat FTV|HMS-Health Monitoring|HSC-Health|KTV-Qurat KTV|PAP-QURAT PAP|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 4:00:54 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transaction\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transaction\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transaction\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eFees\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eQurat FTV\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eQurat 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 4:01:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 4:01:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:02:43 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 4:02:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:03:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 4:04:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:04:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 4:05:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:05:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|overall-feedback-response-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 4:05:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:05:55 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|real-time-monitoring-component|categories-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|total-counters-individual-component|operative-counters-individual-component|non-operative-counters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketopened-component|ticketserved-individual-component|local-wait-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|online-branches-count-component|offline-branches-count-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-component|hardware-monitoring-tabular-component|hardware-monitoring-heat-map-component|all-feedback-branch-wise-responses-component| | Client IP: 125.209.125.146 4/6/2023 4:06:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:06:08 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 4:06:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 4:06:11 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component|tellers-component|counters-component|real-time-monitoring-component|categories-component|clients-served-component|clients-waiting-component|service-rate-component|avg-time-component|target-compliance-component|branchinfo-map-component|opencounters-individual-component|total-counters-individual-component|operative-counters-individual-component|non-operative-counters-individual-component|tickettransferred-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketopened-component|ticketserved-individual-component|local-wait-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|service-compliance-individual-component|waiting-compliance-individual-component|queuesize-exception-individual-component|servicetime-exception-individual-component|waittime-exception-individual-component|online-branches-count-component|offline-branches-count-component|details-categories-component|top-branch-component|top-teller-component|feedback-evolution-component|latest-surveys-component|overall-happiness-individual-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|hardware-monitoring-component|hardware-monitoring-tabular-component|hardware-monitoring-heat-map-component|all-feedback-branch-wise-responses-component| | Client IP: 125.209.125.146 4/6/2023 4:06:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:06:43 AM | Request Received createDashboard=> userId: 1069 dashboardName: hardware dashboardContent: Received | Client IP: 125.209.125.146 4/6/2023 4:06:43 AM | Response Sent => {"DashboardId":"1095","responseCode":"-4","responseStatus":"success","responseText":"Data Inserted Successfully"} | Client IP: 125.209.125.146 4/6/2023 4:06:48 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 4:06:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 4:06:49 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 4:06:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 4:06:51 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 4:06:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 4:06:53 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 4:06:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:06:54 AM | Request Received getDashboardDetail=> dashboardId: 1095 | Client IP: 125.209.125.146 4/6/2023 4:06:54 AM | Response Sent => Data returned of dashboardId:1095 | Client IP: 125.209.125.146 4/6/2023 4:06:55 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 4:06:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 4:06:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 4:06:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:07:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 4:07:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:08:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 4:08:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:09:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 4:09:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:10:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 4:11:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:11:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 4:11:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:12:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 4:12:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:13:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 4:13:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:14:50 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 4:14:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:15:36 AM | Request Received getDashboardDetail=> dashboardId: 1094 | Client IP: 125.209.125.146 4/6/2023 4:15:37 AM | Response Sent => Data returned of dashboardId:1094 | Client IP: 125.209.125.146 4/6/2023 4:15:39 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 4:15:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 4:15:40 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:15:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:15:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:15:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:16:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:16:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:17:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:17:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:18:46 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 4:18:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 4:18:47 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 4:18:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:18:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 4:18:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:18:50 AM | Request Received getDashboardDetail=> dashboardId: 1094 | Client IP: 125.209.125.146 4/6/2023 4:18:50 AM | Response Sent => Data returned of dashboardId:1094 | Client IP: 125.209.125.146 4/6/2023 4:18:51 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 4:18:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 4:18:53 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:18:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:19:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:19:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:20:30 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:20:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:20:48 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-03-30 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:20:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:21:01 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:21:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:21:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:21:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:22:11 AM | Request Received getDashboardDetail=> dashboardId: 1095 | Client IP: 125.209.125.146 4/6/2023 4:22:11 AM | Response Sent => Data returned of dashboardId:1095 | Client IP: 125.209.125.146 4/6/2023 4:22:13 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 4:22:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 4:22:14 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 4:22:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:22:42 AM | Request Received getDashboardDetail=> dashboardId: 1094 | Client IP: 125.209.125.146 4/6/2023 4:22:42 AM | Response Sent => Data returned of dashboardId:1094 | Client IP: 125.209.125.146 4/6/2023 4:22:43 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 4:22:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 4:22:44 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:22:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:22:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:22:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:23:09 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:23:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:23:11 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-04 fto: 2023-04-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:23:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:23:15 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:23:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:23:17 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:23:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:23:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:23:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:24:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:24:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:25:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:25:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:26:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:26:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:27:54 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|FTV-Qurat FTV|HMS-Health Monitoring|HSC-Health|KTV-Qurat KTV|PAP-QURAT PAP|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 4:27:55 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appcitas\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":8.33,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat FTV\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat KTV\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":50.00,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:05:58\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:04:19\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":80.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"QURAT PAP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":41.67,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":5,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"5 / 12 (41.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:05:58 | SLA: 33.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:04:19 | SLA: 80.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat FTV\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat KTV\",\"AverageServiceTimePerCategory\":4.33,\"AverageWaitingTimePerCategory\":5.98,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"QURAT PAP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 4:27:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:27:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:27:59 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 4:28:50 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:28:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:29:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:29:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:30:50 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:30:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:31:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:31:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:32:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:32:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:33:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:33:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:34:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:34:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:35:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:35:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:36:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:36:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:37:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:37:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:38:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:38:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:39:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:39:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:40:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:40:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:41:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:41:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:42:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:42:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:43:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:43:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:44:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:44:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:45:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:45:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:46:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:46:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:47:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:47:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:48:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 4:48:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:54:20 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 4:54:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 4:54:22 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 4:54:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 4:54:22 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 4:54:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 4:54:27 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 4:54:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:55:21 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 4:55:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:56:21 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 4:56:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:57:22 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 4:57:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:57:47 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|FTV-Qurat FTV|HMS-Health Monitoring|HSC-Health|KTV-Qurat KTV|PAP-QURAT PAP|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/6/2023 4:57:48 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":45.45,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":44.44,\"AvgWaitTime\":\"00:00:49\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":80.00,\"AvgServiceTime\":\"00:00:06\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat FTV\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat KTV\",\"IssuedTicketsPerCategory\":6,\"PercentageIssuedTickets\":54.55,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":55.56,\"AvgWaitTime\":\"00:05:58\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:04:19\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":80.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"QURAT PAP\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 11 (81.82%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:41 | SLA: 72.73%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:27 | SLA: 88.89%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.11,\"AverageWaitingTimePerCategory\":0.83,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat FTV\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat KTV\",\"AverageServiceTimePerCategory\":4.33,\"AverageWaitingTimePerCategory\":5.98,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"QURAT PAP\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/6/2023 4:57:52 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|FTV-Qurat FTV|HMS-Health Monitoring|HSC-Health|KTV-Qurat KTV|PAP-QURAT PAP|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/6/2023 4:57:53 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transaction\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transaction\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transaction\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eFees\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:49\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e80.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e4\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:06\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e4\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e4\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e44.44\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eQurat FTV\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eQurat KTV\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:05:58\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e66.67\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e4\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:04:19\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e80.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e4\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e5\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e55.56\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;KTV Matter\",\"AvgWaitTime\":\"00:05:58\",\"WaitingSLAPercentage\":\"66.67\",\"WaitingSLACount\":\"4\",\"AvgServiceTime\":\"00:07:12\",\"ServiceSLAPercentage\":\"66.67\",\"ServiceSLACount\":\"2\",\"ServedTicketsPerCategory\":\"3\",\"PercentageServedTickets\":\"100.00\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eQURAT PAP\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eTransfer\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eUtility\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/6/2023 4:58:57 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 4:58:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 4:59:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 4:59:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:00:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 5:00:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:01:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 5:01:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:02:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 5:02:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:03:44 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 5:03:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:03:46 AM | Request Received getDashboardDetail=> dashboardId: 1094 | Client IP: 125.209.125.146 4/6/2023 5:03:46 AM | Response Sent => Data returned of dashboardId:1094 | Client IP: 125.209.125.146 4/6/2023 5:03:48 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 5:03:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 5:03:48 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 5:03:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:03:50 AM | Request Received getDashboardDetail=> dashboardId: 1095 | Client IP: 125.209.125.146 4/6/2023 5:03:50 AM | Response Sent => Data returned of dashboardId:1095 | Client IP: 125.209.125.146 4/6/2023 5:03:51 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 5:03:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 5:03:51 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:03:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:03:58 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:03:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:04:21 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:04:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:04:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:04:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:04:51 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:04:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:05:01 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 5:05:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 5:05:03 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 5:05:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 5:05:04 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 5:05:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 5:05:04 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 5:05:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:05:05 AM | Request Received getDashboardDetail=> dashboardId: 1095 | Client IP: 125.209.125.146 4/6/2023 5:05:05 AM | Response Sent => Data returned of dashboardId:1095 | Client IP: 125.209.125.146 4/6/2023 5:05:07 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:05:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:05:08 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 5:05:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 5:05:08 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:05:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:05:35 AM | Request Received getDashboardDetail=> dashboardId: 1094 | Client IP: 125.209.125.146 4/6/2023 5:05:35 AM | Response Sent => Data returned of dashboardId:1094 | Client IP: 125.209.125.146 4/6/2023 5:05:36 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 5:05:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 5:05:37 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: real-time-monitoring-component| | Client IP: 125.209.125.146 4/6/2023 5:05:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:05:39 AM | Request Received getDashboardDetail=> dashboardId: 1095 | Client IP: 125.209.125.146 4/6/2023 5:05:39 AM | Response Sent => Data returned of dashboardId:1095 | Client IP: 125.209.125.146 4/6/2023 5:05:41 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 5:05:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 5:05:41 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:05:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:05:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:05:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:05:51 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:05:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:06:03 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:06:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:07:03 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:07:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:07:07 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|FTV-Qurat FTV|HMS-Health Monitoring|HSC-Health|KTV-Qurat KTV|PAP-QURAT PAP|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 5:07:08 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appcitas\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":31.25,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":44.44,\"AvgWaitTime\":\"00:00:49\",\"WaitingSLACount\":4,\"WaitingSLAPercentage\":80.00,\"AvgServiceTime\":\"00:00:06\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat FTV\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 16 (56.25%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:41 | SLA: 50.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:27 | SLA: 88.89%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.11,\"AverageWaitingTimePerCategory\":0.83,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Qurat 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amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 5:07:10 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|FTV-Qurat FTV|HMS-Health Monitoring|HSC-Health|KTV-Qurat KTV|PAP-QURAT PAP|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/6/2023 5:07:11 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. 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Time\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eAppcitas\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eBenefits\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eExtra\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eFees\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:49\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e80.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e4\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:06\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e4\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e4\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e44.44\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eHealth\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eHealth 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/6/2023 5:07:27 AM | Request Received getSamsungAppointmentReportData=> fId: 230|229|224| ffrom: 2023-04-06 fto: 2023-04-06 userId: 1069 language: En | Client IP: 125.209.125.146 4/6/2023 5:07:49 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 5:07:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 5:07:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 5:07:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:07:50 AM | Request Received getDashboardDetail=> dashboardId: 1095 | Client IP: 125.209.125.146 4/6/2023 5:07:50 AM | Response Sent => Data returned of dashboardId:1095 | Client IP: 125.209.125.146 4/6/2023 5:07:52 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 5:07:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 5:07:52 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:07:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:08:03 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:08:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:09:02 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:09:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:10:03 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:10:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:11:03 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:11:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:12:04 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:12:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:13:03 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:13:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:14:13 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:14:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:14:21 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 5:14:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 5:14:22 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 125.209.125.146 4/6/2023 5:14:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:14:22 AM | Request Received getDashboardDetail=> dashboardId: 1095 | Client IP: 125.209.125.146 4/6/2023 5:14:22 AM | Response Sent => Data returned of dashboardId:1095 | Client IP: 125.209.125.146 4/6/2023 5:14:25 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 5:14:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 5:14:25 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:14:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:15:03 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:15:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:16:03 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:16:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:17:04 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:17:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:18:03 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:18:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:19:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:19:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:20:57 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:20:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:25:10 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 5:25:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 5:25:15 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/6/2023 5:25:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/6/2023 5:25:15 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 5:25:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 5:25:16 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 5:25:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 5:25:17 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 5:25:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 5:25:22 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 5:25:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:26:18 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/6/2023 5:26:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:26:27 AM | Request Received getDashboardDetail=> dashboardId: 1095 | Client IP: 125.209.125.146 4/6/2023 5:26:27 AM | Response Sent => Data returned of dashboardId:1095 | Client IP: 125.209.125.146 4/6/2023 5:26:29 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/6/2023 5:26:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 125.209.125.146 4/6/2023 5:26:29 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:26:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:26:43 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:26:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:26:59 AM | Request Received getDashboardData=> fid: 224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:26:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:27:06 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:27:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:27:16 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:27:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:28:17 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:28:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:29:25 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 125.209.125.146 4/6/2023 5:29:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/6/2023 5:29:47 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 124.29.238.205 4/6/2023 5:29:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 124.29.238.205 4/6/2023 5:29:49 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 124.29.238.205 4/6/2023 5:29:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 124.29.238.205 4/6/2023 5:29:53 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 124.29.238.205 4/6/2023 5:29:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 124.29.238.205 4/6/2023 5:29:53 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 4/6/2023 5:29:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 4/6/2023 5:29:55 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 124.29.238.205 4/6/2023 5:29:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 124.29.238.205 4/6/2023 5:29:57 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/6/2023 5:29:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:30:55 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/6/2023 5:30:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:31:55 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/6/2023 5:31:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:32:48 AM | Request Received getDashboardDetail=> dashboardId: 1095 | Client IP: 124.29.238.205 4/6/2023 5:32:48 AM | Response Sent => Data returned of dashboardId:1095 | Client IP: 124.29.238.205 4/6/2023 5:32:51 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 124.29.238.205 4/6/2023 5:32:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 124.29.238.205 4/6/2023 5:32:51 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:32:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:32:54 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:32:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:33:54 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:33:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:34:55 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:34:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:35:54 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:35:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:36:55 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:36:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:37:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:37:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:38:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:38:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:39:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:39:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:40:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:40:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:41:57 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:41:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:42:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:42:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:43:57 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:43:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:44:55 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:44:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:45:54 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:45:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:46:55 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:46:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:47:55 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:47:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:48:54 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:48:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:49:30 AM | Request Received getDashboardDetail=> dashboardId: 1094 | Client IP: 124.29.238.205 4/6/2023 5:49:30 AM | Response Sent => Data returned of dashboardId:1094 | Client IP: 124.29.238.205 4/6/2023 5:49:32 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 124.29.238.205 4/6/2023 5:49:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 124.29.238.205 4/6/2023 5:49:32 AM | Request Received getDashboardDetail=> dashboardId: 1095 | Client IP: 124.29.238.205 4/6/2023 5:49:32 AM | Response Sent => Data returned of dashboardId:1095 | Client IP: 124.29.238.205 4/6/2023 5:49:33 AM | Request Received getDashboardDetail=> dashboardId: 1095 | Client IP: 124.29.238.205 4/6/2023 5:49:33 AM | Response Sent => Data returned of dashboardId:1095 | Client IP: 124.29.238.205 4/6/2023 5:49:34 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:49:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:49:34 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:49:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:49:35 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 124.29.238.205 4/6/2023 5:49:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 124.29.238.205 4/6/2023 5:49:54 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:49:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:50:55 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:50:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:51:54 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:51:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:52:55 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:52:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:53:39 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:53:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:53:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:53:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:53:44 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:53:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:53:46 AM | Request Received getDashboardDetail=> dashboardId: 1095 | Client IP: 124.29.238.205 4/6/2023 5:53:46 AM | Response Sent => Data returned of dashboardId:1095 | Client IP: 124.29.238.205 4/6/2023 5:53:46 AM | Request Received getDashboardDetail=> dashboardId: 1094 | Client IP: 124.29.238.205 4/6/2023 5:53:46 AM | Response Sent => Data returned of dashboardId:1094 | Client IP: 124.29.238.205 4/6/2023 5:53:48 AM | Request Received getDashboardDetail=> dashboardId: 1095 | Client IP: 124.29.238.205 4/6/2023 5:53:48 AM | Response Sent => Data returned of dashboardId:1095 | Client IP: 124.29.238.205 4/6/2023 5:53:48 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 124.29.238.205 4/6/2023 5:53:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 124.29.238.205 4/6/2023 5:53:49 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:53:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:53:49 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 124.29.238.205 4/6/2023 5:53:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1095,"UserId":1069,"DashboardName":"hardware","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680772003157)\/","DashboardCreatedTime":"\/Date(1680772003157)\/"},{"DashboardID":1094,"UserId":1069,"DashboardName":"realitmemonitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1680761030950)\/","DashboardCreatedTime":"\/Date(1680761030950)\/"}] | Client IP: 124.29.238.205 4/6/2023 5:53:49 AM | Request Received getDashboardDetail=> dashboardId: 1095 | Client IP: 124.29.238.205 4/6/2023 5:53:50 AM | Response Sent => Data returned of dashboardId:1095 | Client IP: 124.29.238.205 4/6/2023 5:53:51 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:53:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:53:54 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:53:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:54:54 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:54:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:55:55 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:55:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:56:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:56:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:57:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:57:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:58:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:58:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 5:59:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 5:59:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 6:00:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 6:00:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 6:01:57 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 6:01:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 6:02:57 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 6:02:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 6:03:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 6:03:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 6:04:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 6:04:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 6:05:57 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 6:05:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 6:06:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 6:06:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 6:07:57 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 6:07:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 6:08:56 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 6:08:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/6/2023 6:09:54 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-06 fto: 2023-04-06 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component| | Client IP: 124.29.238.205 4/6/2023 6:09:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205