4/5/2023 1:23:48 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/5/2023 1:24:05 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/5/2023 1:24:15 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/5/2023 1:24:15 AM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146 4/5/2023 1:24:15 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"ensha","Password":"ensha","tokenKey":"9AGCUFCX3C"} | Client IP: 125.209.125.146 4/5/2023 1:24:34 AM | Request Received onLoginClick=> userName: mahnoor | Client IP: 125.209.125.146 4/5/2023 1:24:44 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"mahnoor","Password":"mahnoor","tokenKey":"DGQOWKFQRN"} | Client IP: 125.209.125.146 4/5/2023 2:05:38 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 54.185.234.214 4/5/2023 2:05:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 54.185.234.214 4/5/2023 2:06:12 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/5/2023 2:06:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/5/2023 2:06:14 AM | Request Received onLoginClick=> userName: moiz | Client IP: 125.209.125.146 4/5/2023 2:06:14 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"moiz","Password":"moiz","tokenKey":"QK9ZJKHCRH"} | Client IP: 125.209.125.146 4/5/2023 2:06:22 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/5/2023 2:06:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/5/2023 2:06:23 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/5/2023 2:06:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/5/2023 2:06:23 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 2:06:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:06:24 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/5/2023 2:06:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/5/2023 2:06:25 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 2:06:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:06:36 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/5/2023 2:06:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/5/2023 2:06:36 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:06:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:07:23 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:07:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:08:23 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:08:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:09:23 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:09:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:11:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:11:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:12:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:12:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:13:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:13:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:14:05 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:14:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:14:23 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:14:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:16:04 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:16:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:17:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:17:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:18:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:18:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:19:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:19:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:20:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:20:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:21:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:21:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:22:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:22:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:23:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:23:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:24:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:24:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:25:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:25:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:26:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:26:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:26:22 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 2:26:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:26:25 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:26:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:26:30 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 1069 | Client IP: 125.209.125.146 4/5/2023 2:26:30 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 125.209.125.146 4/5/2023 2:26:31 AM | Request Received getUserModuleRights=> branchId:229userId: 1069 | Client IP: 125.209.125.146 4/5/2023 2:26:32 AM | Request Received getUserModuleRights=> branchId:229userId: 1069 | Client IP: 125.209.125.146 4/5/2023 2:27:23 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:27:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:29:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:29:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:30:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:30:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:30:23 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:30:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:32:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:32:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:33:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:33:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:34:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:34:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:35:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:35:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:36:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:36:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:37:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:37:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:38:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:38:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:39:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:39:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:40:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:40:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:41:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:41:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:42:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:42:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:43:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:43:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:44:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:44:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:44:23 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:44:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:45:22 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:45:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:46:23 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:46:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:48:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:48:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:49:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:49:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:50:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:50:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:51:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:51:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:52:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:52:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:53:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:53:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:54:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:54:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:55:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:55:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:56:06 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:56:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:57:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:57:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:58:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:58:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 2:59:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 2:59:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:00:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:00:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:01:06 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:01:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:02:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:02:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:03:06 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:03:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:04:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:04:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:05:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:05:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:06:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:06:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:07:06 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:07:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:08:06 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:08:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:09:06 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:09:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:10:06 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:10:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:11:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:11:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:12:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:12:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:13:11 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:13:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:14:06 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:14:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:15:06 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:15:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:16:06 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:16:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:17:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:17:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:18:06 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:18:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:19:08 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/5/2023 3:19:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 3:20:07 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/5/2023 3:20:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 3:32:20 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 124.29.238.205 4/5/2023 3:32:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 4/5/2023 3:32:21 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 124.29.238.205 4/5/2023 3:32:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 4/5/2023 3:32:21 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 4/5/2023 3:32:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 4/5/2023 3:32:24 AM | Request Received getUserModuleRights=> branchId:229userId: 1069 | Client IP: 124.29.238.205 4/5/2023 3:32:25 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/5/2023 3:32:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 3:33:21 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/5/2023 3:33:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 3:34:21 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 4/5/2023 3:34:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 3:37:11 AM | Request Received onLoginClick=> userName: mahnoor | Client IP: 124.29.238.205 4/5/2023 3:37:11 AM | Response Sent => {"Result":"0","UserID":"27","UserRoleID":"2","UserLevelID":"1-R","UserName":"mahnoor","Password":"4K+X5QIvSbU=","tokenKey":"JQI6ECR2D5"} | Client IP: 124.29.238.205 4/5/2023 3:37:12 AM | Request Received getUserModuleRights=> branchId:0userId: 27 | Client IP: 124.29.238.205 4/5/2023 3:37:17 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 124.29.238.205 4/5/2023 3:37:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":55,"UserId":27,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1610461936883)\/","DashboardCreatedTime":"\/Date(1610461936883)\/"},{"DashboardID":86,"UserId":27,"DashboardName":"HW_Monitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646814061727)\/","DashboardCreatedTime":"\/Date(1646814061727)\/"}] | Client IP: 124.29.238.205 4/5/2023 3:37:17 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 4/5/2023 3:37:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 4/5/2023 3:37:17 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 124.29.238.205 4/5/2023 3:37:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":55,"UserId":27,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1610461936883)\/","DashboardCreatedTime":"\/Date(1610461936883)\/"},{"DashboardID":86,"UserId":27,"DashboardName":"HW_Monitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646814061727)\/","DashboardCreatedTime":"\/Date(1646814061727)\/"}] | Client IP: 124.29.238.205 4/5/2023 3:37:19 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 3:37:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 3:37:25 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-03-29 fto: 2023-04-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 3:37:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 3:37:40 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-03-29 fto: 2023-04-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 3:37:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 3:37:54 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-03-29 fto: 2023-04-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 3:37:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 3:37:59 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-03-06 fto: 2023-04-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 3:38:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 3:38:21 AM | Request Received getDashboardDetail=> dashboardId: 86 | Client IP: 124.29.238.205 4/5/2023 3:38:21 AM | Response Sent => Data returned of dashboardId:86 | Client IP: 124.29.238.205 4/5/2023 3:38:23 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 124.29.238.205 4/5/2023 3:38:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":55,"UserId":27,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1610461936883)\/","DashboardCreatedTime":"\/Date(1610461936883)\/"},{"DashboardID":86,"UserId":27,"DashboardName":"HW_Monitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646814061727)\/","DashboardCreatedTime":"\/Date(1646814061727)\/"}] | Client IP: 124.29.238.205 4/5/2023 3:38:24 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-03-06 fto: 2023-04-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: hardware-monitoring-tabular-component|hardware-monitoring-heat-map-component| | Client IP: 124.29.238.205 4/5/2023 3:38:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 3:38:56 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 124.29.238.205 4/5/2023 3:38:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":55,"UserId":27,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1610461936883)\/","DashboardCreatedTime":"\/Date(1610461936883)\/"},{"DashboardID":86,"UserId":27,"DashboardName":"HW_Monitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646814061727)\/","DashboardCreatedTime":"\/Date(1646814061727)\/"}] | Client IP: 124.29.238.205 4/5/2023 3:38:56 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-03-06 fto: 2023-04-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 3:38:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 3:38:58 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 124.29.238.205 4/5/2023 3:38:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":55,"UserId":27,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1610461936883)\/","DashboardCreatedTime":"\/Date(1610461936883)\/"},{"DashboardID":86,"UserId":27,"DashboardName":"HW_Monitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646814061727)\/","DashboardCreatedTime":"\/Date(1646814061727)\/"}] | Client IP: 124.29.238.205 4/5/2023 3:38:59 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-03-06 fto: 2023-04-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205 4/5/2023 3:38:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 3:39:01 AM | Request Received getDashboardList=> userId: 27, languageCode:En | Client IP: 124.29.238.205 4/5/2023 3:39:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":55,"UserId":27,"DashboardName":"Feedback","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1610461936883)\/","DashboardCreatedTime":"\/Date(1610461936883)\/"},{"DashboardID":86,"UserId":27,"DashboardName":"HW_Monitoring","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1646814061727)\/","DashboardCreatedTime":"\/Date(1646814061727)\/"}] | Client IP: 124.29.238.205 4/5/2023 3:39:01 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-03-06 fto: 2023-04-04 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 3:39:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 3:47:58 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/5/2023 3:47:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/5/2023 3:47:58 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/5/2023 3:47:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/5/2023 3:47:59 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/5/2023 3:47:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/5/2023 3:47:59 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 3:47:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:48:01 AM | Request Received getUserModuleRights=> branchId:229userId: 1069 | Client IP: 125.209.125.146 4/5/2023 3:48:59 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:48:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:49:59 AM | Request Received getDashboardData=> fid: 229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:49:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:50:21 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/5/2023 3:50:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/5/2023 3:50:21 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/5/2023 3:50:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/5/2023 3:50:21 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/5/2023 3:50:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/5/2023 3:50:23 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 3:50:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:50:24 AM | Request Received getUserModuleRights=> branchId:229userId: 1069 | Client IP: 125.209.125.146 4/5/2023 3:51:02 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/5/2023 3:51:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/5/2023 3:51:03 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 3:51:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:51:22 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 3:51:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:51:28 AM | Request Received getUserModuleRights=> branchId:229userId: 1069 | Client IP: 125.209.125.146 4/5/2023 3:52:22 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:52:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:53:22 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:53:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:54:22 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:54:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:55:22 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:55:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:56:22 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:56:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:57:22 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:57:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 3:58:23 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 3:58:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 4:00:06 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 4:00:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 4:01:06 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 4:01:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 4:02:07 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 4:02:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 4:03:06 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 4:03:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 4:04:06 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 4:04:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 4:05:06 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 4:05:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 4:06:06 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 4:06:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 4:07:06 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 4:07:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 4:08:07 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 4:08:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 4:09:07 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 4:09:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 4:10:06 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 4:10:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 4:11:06 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 4:11:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 4:12:07 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 4:12:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 4:37:02 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/5/2023 4:37:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/5/2023 4:37:02 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/5/2023 4:37:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/5/2023 4:37:03 AM | Request Received getDashboardList=> userId: 1069, languageCode:En | Client IP: 125.209.125.146 4/5/2023 4:37:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/5/2023 4:37:04 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 4:37:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 4:37:07 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 4:37:07 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:10:44\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:35\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":25.00,\"UnqualifiedTickets\":3,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3 / 8 (37.50%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:44 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:35 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (25.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.59,\"AverageWaitingTimePerCategory\":10.73,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/5/2023 4:37:27 AM | Request Received getReportData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 4:37:28 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"TicketNumber\":\"FE001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:08\",\"ServiceTime\":\"00:00:21\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:23\",\"CounterId\":\"0\",\"EventId\":\"2\"},{\"TicketNumber\":\"FE001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:08\",\"ServiceTime\":\"00:00:21\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:31\",\"CounterId\":\"1\",\"EventId\":\"6\"},{\"TicketNumber\":\"FE001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:08\",\"ServiceTime\":\"00:00:21\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:31\",\"CounterId\":\"1\",\"EventId\":\"8\"},{\"TicketNumber\":\"FE001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:08\",\"ServiceTime\":\"00:00:21\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:52\",\"CounterId\":\"1\",\"EventId\":\"10\"},{\"TicketNumber\":\"FE002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:29\",\"ServiceTime\":\"00:00:01\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:24\",\"CounterId\":\"0\",\"EventId\":\"3\"},{\"TicketNumber\":\"FE002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:29\",\"ServiceTime\":\"00:00:01\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:53\",\"CounterId\":\"1\",\"EventId\":\"12\"},{\"TicketNumber\":\"FE002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:29\",\"ServiceTime\":\"00:00:01\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:53\",\"CounterId\":\"1\",\"EventId\":\"14\"},{\"TicketNumber\":\"FE002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:29\",\"ServiceTime\":\"00:00:01\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:54\",\"CounterId\":\"1\",\"EventId\":\"16\"},{\"TicketNumber\":\"FE003\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:32\",\"ServiceTime\":\"00:09:48\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:24\",\"CounterId\":\"0\",\"EventId\":\"4\"},{\"TicketNumber\":\"FE003\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:32\",\"ServiceTime\":\"00:09:48\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket 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fid: 229 ftype: ffrom: 2023-03-24 fto: 2023-03-24 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 4:40:05 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service 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fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 4:41:25 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket 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served\",\"Date\":\"26-01-2023\",\"Time\":\"01:02:49\",\"CounterId\":\"1\",\"EventId\":\"168\"},{\"TicketNumber\":\"TR008\",\"ClientName\":\"\\u0027\",\"Category\":\"Transfer\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:01\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"-\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"26-01-2023\",\"Time\":\"01:02:54\",\"CounterId\":\"0\",\"EventId\":\"170\"},{\"TicketNumber\":\"TR008\",\"ClientName\":\"\\u0027\",\"Category\":\"Transfer\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:01\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"-\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"26-01-2023\",\"Time\":\"01:02:55\",\"CounterId\":\"1\",\"EventId\":\"171\"},{\"TicketNumber\":\"TR008\",\"ClientName\":\"\\u0027\",\"Category\":\"Transfer\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:01\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"-\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"26-01-2023\",\"Time\":\"01:02:56\",\"CounterId\":\"1\",\"EventId\":\"173\"},{\"TicketNumber\":\"TR008\",\"ClientName\":\"\\u0027\",\"Category\":\"Transfer\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:01\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"-\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"26-01-2023\",\"Time\":\"01:02:56\",\"CounterId\":\"1\",\"EventId\":\"175\"},{\"TicketNumber\":\"TR009\",\"ClientName\":\"\\u0027\",\"Category\":\"Transfer\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:06:13\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"-\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"26-01-2023\",\"Time\":\"01:02:56\",\"CounterId\":\"0\",\"EventId\":\"177\"},{\"TicketNumber\":\"TR009\",\"ClientName\":\"\\u0027\",\"Category\":\"Transfer\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:06:13\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"-\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"26-01-2023\",\"Time\":\"01:02:56\",\"CounterId\":\"1\",\"EventId\":\"178\"},{\"TicketNumber\":\"TR009\",\"ClientName\":\"\\u0027\",\"Category\":\"Transfer\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:06:13\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"-\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"26-01-2023\",\"Time\":\"01:02:56\",\"CounterId\":\"1\",\"EventId\":\"180\"},{\"TicketNumber\":\"TR009\",\"ClientName\":\"\\u0027\",\"Category\":\"Transfer\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:06:13\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"-\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"26-01-2023\",\"Time\":\"01:09:09\",\"CounterId\":\"1\",\"EventId\":\"182\"},{\"TicketNumber\":\"UT001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a2\",\"WaitingTime\":\"00:00:33\",\"ServiceTime\":\"00:00:15\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"-\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"26-01-2023\",\"Time\":\"01:19:13\",\"CounterId\":\"0\",\"EventId\":\"185\"},{\"TicketNumber\":\"UT001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a2\",\"WaitingTime\":\"00:00:33\",\"ServiceTime\":\"00:00:15\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"-\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"26-01-2023\",\"Time\":\"01:19:46\",\"CounterId\":\"2\",\"EventId\":\"187\"},{\"TicketNumber\":\"UT001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a2\",\"WaitingTime\":\"00:00:33\",\"ServiceTime\":\"00:00:15\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"-\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"26-01-2023\",\"Time\":\"01:19:46\",\"CounterId\":\"2\",\"EventId\":\"189\"},{\"TicketNumber\":\"UT001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a2\",\"WaitingTime\":\"00:00:33\",\"ServiceTime\":\"00:00:15\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"-\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"26-01-2023\",\"Time\":\"01:20:01\",\"CounterId\":\"2\",\"EventId\":\"191\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/5/2023 5:05:04 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:05:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/5/2023 5:05:10 AM | Request Received onLoginClick=> userName: qurat | Client IP: 125.209.125.146 4/5/2023 5:05:10 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"qurat","Password":"Wavetec@123","tokenKey":"QU0OJQ120W"} | Client IP: 125.209.125.146 4/5/2023 5:05:20 AM | Request Received onLoginClick=> userName: ainny | Client IP: 125.209.125.146 4/5/2023 5:05:20 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"ainny","Password":"Wavetec@123","tokenKey":"UFZNEZFT7O"} | Client IP: 125.209.125.146 4/5/2023 5:05:26 AM | Request Received onLoginClick=> userName: ainnie | Client IP: 125.209.125.146 4/5/2023 5:05:26 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"ainnie","Password":"Wavetec@123","tokenKey":"ZKSWE75MIE"} | Client IP: 125.209.125.146 4/5/2023 5:06:29 AM | Request Received onLoginClick=> userName: ainny | Client IP: 125.209.125.146 4/5/2023 5:06:29 AM | Response Sent => {"Result":"0","UserID":"1200","UserRoleID":"4","UserLevelID":"230-B","UserName":"ainny","Password":"bIVtzhfQvHA=","tokenKey":"8PARTV5DPT"} | Client IP: 125.209.125.146 4/5/2023 5:06:29 AM | Request Received getUserModuleRights=> branchId:0userId: 1200 | Client IP: 125.209.125.146 4/5/2023 5:06:31 AM | Request Received getDashboardList=> userId: 1200, languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:06:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/5/2023 5:06:32 AM | Request Received getDashboardList=> userId: 1200, languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:06:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/5/2023 5:06:32 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:06:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/5/2023 5:06:33 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 5:06:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:06:34 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 5:06:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:06:36 AM | Request Received getReportData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:EXT-Extra|FEE-Fees|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 230-B | Client IP: 125.209.125.146 4/5/2023 5:06:36 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Extra\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":50.00,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:01:28\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:01:54\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":50.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":4,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3 / 8 (37.50%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:28 | SLA: 37.50%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:54 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Extra\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":1.91,\"AverageWaitingTimePerCategory\":1.48,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/5/2023 5:06:40 AM | Request Received getSamsungAppointmentReportData=> fId: 230| ffrom: 2023-04-05 fto: 2023-04-05 userId: 1200 language: En | Client IP: 125.209.125.146 4/5/2023 5:06:41 AM | Request Received getDashboardList=> userId: 1200, languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:06:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 4/5/2023 5:06:42 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 5:06:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:07:32 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 5:07:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:08:32 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 5:08:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:09:32 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 5:09:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:11:07 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 5:11:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:12:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 5:12:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:13:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 5:13:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:14:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 5:14:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:15:06 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 5:15:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:15:42 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 5:15:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:15:48 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:15:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/5/2023 5:15:55 AM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146 4/5/2023 5:15:55 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"6UY625VH07"} | Client IP: 125.209.125.146 4/5/2023 5:15:56 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146 4/5/2023 5:15:58 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:15:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/5/2023 5:15:58 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:15:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/5/2023 5:15:58 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:15:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/5/2023 5:15:58 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 5:15:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:15:59 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 5:15:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:16:06 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:16:06 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:10:44\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:35\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":22.22,\"UnqualifiedTickets\":4,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3 / 9 (33.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:44 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:35 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (22.22%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.59,\"AverageWaitingTimePerCategory\":10.73,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/5/2023 5:16:20 AM | Request Received getReportData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:16:20 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"TicketNumber\":\"FE001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:08\",\"ServiceTime\":\"00:00:21\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:23\",\"CounterId\":\"0\",\"EventId\":\"2\"},{\"TicketNumber\":\"FE001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:08\",\"ServiceTime\":\"00:00:21\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:31\",\"CounterId\":\"1\",\"EventId\":\"6\"},{\"TicketNumber\":\"FE001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:08\",\"ServiceTime\":\"00:00:21\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:31\",\"CounterId\":\"1\",\"EventId\":\"8\"},{\"TicketNumber\":\"FE001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:08\",\"ServiceTime\":\"00:00:21\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:52\",\"CounterId\":\"1\",\"EventId\":\"10\"},{\"TicketNumber\":\"FE002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:29\",\"ServiceTime\":\"00:00:01\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:24\",\"CounterId\":\"0\",\"EventId\":\"3\"},{\"TicketNumber\":\"FE002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:29\",\"ServiceTime\":\"00:00:01\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket 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served\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:54\",\"CounterId\":\"1\",\"EventId\":\"16\"},{\"TicketNumber\":\"FE003\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:32\",\"ServiceTime\":\"00:09:48\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:24\",\"CounterId\":\"0\",\"EventId\":\"4\"},{\"TicketNumber\":\"FE003\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:32\",\"ServiceTime\":\"00:09:48\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:56\",\"CounterId\":\"1\",\"EventId\":\"18\"},{\"TicketNumber\":\"FE003\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:32\",\"ServiceTime\":\"00:09:48\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:56\",\"CounterId\":\"1\",\"EventId\":\"20\"},{\"TicketNumber\":\"FE003\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:32\",\"ServiceTime\":\"00:09:48\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"05-04-2023\",\"Time\":\"03:35:44\",\"CounterId\":\"1\",\"EventId\":\"28\"},{\"TicketNumber\":\"FE004\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:10:20\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-04-2023\",\"Time\":\"03:25:25\",\"CounterId\":\"0\",\"EventId\":\"5\"},{\"TicketNumber\":\"FE004\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:10:20\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket 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status\",\"Date\":\"05-04-2023\",\"Time\":\"03:35:46\",\"CounterId\":\"1\",\"EventId\":\"34\"},{\"TicketNumber\":\"FE005\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a2\",\"WaitingTime\":\"00:25:22\",\"ServiceTime\":\"00:00:15\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-04-2023\",\"Time\":\"03:26:55\",\"CounterId\":\"0\",\"EventId\":\"22\"},{\"TicketNumber\":\"FE005\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a2\",\"WaitingTime\":\"00:25:22\",\"ServiceTime\":\"00:00:15\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket 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Wait\",\"Date\":\"05-04-2023\",\"Time\":\"03:36:04\",\"CounterId\":\"1\",\"EventId\":\"46\"},{\"TicketNumber\":\"UT001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:08:51\",\"ServiceTime\":\"00:00:05\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket recalled\",\"Date\":\"05-04-2023\",\"Time\":\"03:39:27\",\"CounterId\":\"1\",\"EventId\":\"66\"},{\"TicketNumber\":\"UT001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:08:51\",\"ServiceTime\":\"00:00:05\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"05-04-2023\",\"Time\":\"03:39:28\",\"CounterId\":\"1\",\"EventId\":\"68\"},{\"TicketNumber\":\"UT001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:08:51\",\"ServiceTime\":\"00:00:05\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"05-04-2023\",\"Time\":\"03:39:29\",\"CounterId\":\"1\",\"EventId\":\"70\"},{\"TicketNumber\":\"UT002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:08:55\",\"ServiceTime\":\"00:01:35\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-04-2023\",\"Time\":\"03:27:10\",\"CounterId\":\"0\",\"EventId\":\"24\"},{\"TicketNumber\":\"UT002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:08:55\",\"ServiceTime\":\"00:01:35\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"05-04-2023\",\"Time\":\"03:36:05\",\"CounterId\":\"1\",\"EventId\":\"48\"},{\"TicketNumber\":\"UT002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:08:55\",\"ServiceTime\":\"00:01:35\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"05-04-2023\",\"Time\":\"03:36:05\",\"CounterId\":\"1\",\"EventId\":\"50\"},{\"TicketNumber\":\"UT002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:08:55\",\"ServiceTime\":\"00:01:35\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"05-04-2023\",\"Time\":\"03:37:40\",\"CounterId\":\"1\",\"EventId\":\"52\"},{\"TicketNumber\":\"UT003\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:10:39\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-04-2023\",\"Time\":\"03:27:10\",\"CounterId\":\"0\",\"EventId\":\"25\"},{\"TicketNumber\":\"UT003\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:10:39\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"05-04-2023\",\"Time\":\"03:37:49\",\"CounterId\":\"1\",\"EventId\":\"54\"},{\"TicketNumber\":\"UT003\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:10:39\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"05-04-2023\",\"Time\":\"03:37:49\",\"CounterId\":\"1\",\"EventId\":\"56\"},{\"TicketNumber\":\"UT003\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:10:39\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket set with no show status\",\"Date\":\"05-04-2023\",\"Time\":\"03:38:26\",\"CounterId\":\"1\",\"EventId\":\"58\"},{\"TicketNumber\":\"UT004\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:11:58\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-04-2023\",\"Time\":\"03:27:10\",\"CounterId\":\"0\",\"EventId\":\"26\"},{\"TicketNumber\":\"UT004\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:11:58\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"05-04-2023\",\"Time\":\"03:39:08\",\"CounterId\":\"1\",\"EventId\":\"60\"},{\"TicketNumber\":\"UT004\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:11:58\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"05-04-2023\",\"Time\":\"03:39:08\",\"CounterId\":\"1\",\"EventId\":\"62\"},{\"TicketNumber\":\"UT004\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:11:58\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket set with no show status\",\"Date\":\"05-04-2023\",\"Time\":\"03:39:17\",\"CounterId\":\"1\",\"EventId\":\"64\"},{\"TicketNumber\":\"UT005\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:13:17\",\"ServiceTime\":\"00:00:07\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-04-2023\",\"Time\":\"03:27:11\",\"CounterId\":\"0\",\"EventId\":\"27\"},{\"TicketNumber\":\"UT005\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:13:17\",\"ServiceTime\":\"00:00:07\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"05-04-2023\",\"Time\":\"03:40:28\",\"CounterId\":\"1\",\"EventId\":\"74\"},{\"TicketNumber\":\"UT005\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:13:17\",\"ServiceTime\":\"00:00:07\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"05-04-2023\",\"Time\":\"03:40:28\",\"CounterId\":\"1\",\"EventId\":\"76\"},{\"TicketNumber\":\"UT005\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:13:17\",\"ServiceTime\":\"00:00:07\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket in Local Wait\",\"Date\":\"05-04-2023\",\"Time\":\"03:40:33\",\"CounterId\":\"1\",\"EventId\":\"78\"},{\"TicketNumber\":\"UT005\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:13:17\",\"ServiceTime\":\"00:00:07\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket recalled\",\"Date\":\"05-04-2023\",\"Time\":\"03:40:41\",\"CounterId\":\"1\",\"EventId\":\"80\"},{\"TicketNumber\":\"UT005\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:13:17\",\"ServiceTime\":\"00:00:07\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"05-04-2023\",\"Time\":\"03:40:41\",\"CounterId\":\"1\",\"EventId\":\"82\"},{\"TicketNumber\":\"UT005\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Utility\",\"Teller\":\"a1\",\"WaitingTime\":\"00:13:17\",\"ServiceTime\":\"00:00:07\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"05-04-2023\",\"Time\":\"03:40:43\",\"CounterId\":\"1\",\"EventId\":\"84\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/5/2023 5:19:36 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:19:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/5/2023 5:19:37 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 5:19:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:19:42 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:19:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/5/2023 5:19:42 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 4/5/2023 5:19:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:19:45 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:19:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/5/2023 5:19:45 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 125.209.125.146 4/5/2023 5:19:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:19:47 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:19:47 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appcitas\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":50.00,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":70.00,\"AvgWaitTime\":\"00:05:09\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:02:18\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":85.71,\"NoShowTickets\":1,\"PercentageNoShowTickets\":5.56,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":50.00,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":30.00,\"AvgWaitTime\":\"00:10:44\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:35\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":4,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 18 (55.56%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:07:18 | SLA: 33.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:47 | SLA: 90.00%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (16.67%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":2.30,\"AverageWaitingTimePerCategory\":5.16,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.59,\"AverageWaitingTimePerCategory\":10.73,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/5/2023 5:19:57 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:19:57 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA 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(6)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"CountServedTickets\":7,\"PercentageServedTickets\":\"70\",\"AvgWaitTime\":\"5.17\",\"MaxWaitTime\":\"00:25:22\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":\"66.67%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health 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125.209.125.146 4/5/2023 5:19:59 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"IssuedTickets\":10,\"ServedTickets\":7,\"PercentageServedTickets\":70.00,\"AvgWaitTime\":\"00:09:03\",\"WaitingSLAPercentage\":16.67,\"WaitingSLACount\":3,\"AvgServiceTime\":\"00:01:44\",\"ServiceSLAPercentage\":60.00,\"ServiceSLACount\":6},{\"BranchName\":\"Global4\",\"IssuedTickets\":8,\"ServedTickets\":3,\"PercentageServedTickets\":30.00,\"AvgWaitTime\":\"00:01:28\",\"WaitingSLAPercentage\":16.67,\"WaitingSLACount\":3,\"AvgServiceTime\":\"00:01:54\",\"ServiceSLAPercentage\":30.00,\"ServiceSLACount\":3},{\"BranchName\":\"QABranch\",\"IssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 18 ( 55.56% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:07:18 | SLA: 33.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:47 | SLA: 90.00%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (16.67%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Global3\",\"Global4\",\"QABranch\"],\"TicketIssued\":[10,8,0],\"TicketServed\":[7,3,0],\"TicketServedPercentage\":[85.71,100.00,0.00],\"TicketWaitingPercentage\":[30.00,37.50,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/5/2023 5:20:04 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:20:04 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"g1\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\",\"g1\"],\"TicketServed\":[3,0,0,0,0,0,0,0,0,0,0,0,0,0,6,1,0,0,0,0,0],\"SLA\":[100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,83.33,100.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[8.97,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,79.40,55.56,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[91.03,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,20.60,44.44,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/5/2023 5:20:08 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:20:09 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Date\":\"04/05/2023\",\"TicketServed\":6,\"AvgServiceTime\":\"00:01:59\",\"SLAService\":83.33,\"LoggedTime\":\"00:15:03\",\"ServingPercentage\":79.40,\"BackOfficePercentage\":0.00,\"IdlePercentage\":20.60,\"ArrivalTime\":\"03:25:07\",\"EndTime\":\"03:42:47\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"Date\":\"04/05/2023\",\"TicketServed\":1,\"AvgServiceTime\":\"00:00:15\",\"SLAService\":100.00,\"LoggedTime\":\"00:00:27\",\"ServingPercentage\":55.56,\"BackOfficePercentage\":0.00,\"IdlePercentage\":44.44,\"ArrivalTime\":\"03:52:23\",\"EndTime\":\"03:52:50\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a4\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a5\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"almira\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"Date\":\"04/05/2023\",\"TicketServed\":3,\"AvgServiceTime\":\"00:01:54\",\"SLAService\":100.00,\"LoggedTime\":\"01:03:44\",\"ServingPercentage\":8.97,\"BackOfficePercentage\":0.00,\"IdlePercentage\":91.03,\"ArrivalTime\":\"13:53:22\",\"EndTime\":\"13:54:23\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"ebad\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"esha\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Farhan\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"farwa\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"g1\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"g1\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"kisa\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"qurat\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"r1\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"rabeet\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Usman\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"yasir\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"10\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:01:47\"},{\"colName\":\"Logged time\",\"colValue\":\"01:19:14\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 22.61% | Back office: 0.00% | Idle: 77.39%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"a1\",\"ServiceHours\":0.20,\"BackOfficeHours\":0.00,\"IdleHours\":0.05},{\"Teller\":\"a2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"a3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"a4\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"a5\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"almira\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"b1\",\"ServiceHours\":0.10,\"BackOfficeHours\":0.00,\"IdleHours\":0.97},{\"Teller\":\"b2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"b3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"ebad\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"esha\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"Farhan\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"farwa\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"g1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"g1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"kisa\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"qurat\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"r1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"rabeet\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"Usman\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"yasir\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/5/2023 5:20:28 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:20:28 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Category\":\"Fees\",\"TicketsServed\":3,\"TicketsServedPercent\":30.00,\"AvgServiceTime\":\"00:03:23\",\"SLAService\":66.67,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Category\":\"Transfer\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Category\":\"Utility\",\"TicketsServed\":3,\"TicketsServedPercent\":30.00,\"AvgServiceTime\":\"00:00:35\",\"SLAService\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"Category\":\"Fees\",\"TicketsServed\":1,\"TicketsServedPercent\":10.00,\"AvgServiceTime\":\"00:00:15\",\"SLAService\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"Category\":\"Fees\",\"TicketsServed\":3,\"TicketsServedPercent\":30.00,\"AvgServiceTime\":\"00:01:54\",\"SLAService\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"Category\":\"Transfer\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"Category\":\"Fees\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"Category\":\"Transfer\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"Category\":\"Fees\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"Category\":\"Transfer\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"g1\",\"Category\":\"Fees\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"ebad\",\"Category\":\"Transfer 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ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:20:59 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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\"OperatorName\":\"rabeet\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, 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125.209.125.146 4/5/2023 5:21:35 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:21:35 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End 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125.209.125.146 4/5/2023 5:21:52 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:21:53 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction 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Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2304040230000000003,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE003\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"14:27:30\",\"TransactionServingTime\":\"00:04:50\",\"TransactionWaitingTime\":\"00:04:05\",\"TransactionEndTime\":\"14:36:25\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2304040230000000004,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"14:29:37\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2304040230000000005,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE004\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"14:29:49\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2304040230000000006,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"14:30:02\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2304040230000000007,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"14:32:57\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2304040230000000008,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"14:48:18\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"}]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"18/10\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:07:18\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:01:47\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/5/2023 5:23:35 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:23:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/5/2023 5:23:35 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:23:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/5/2023 5:23:38 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 5:23:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:23:38 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:23:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 4/5/2023 5:23:39 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:23:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/5/2023 5:23:40 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 5:23:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:23:40 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:23:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/5/2023 5:23:52 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:23:53 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:10:44\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:35\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":22.22,\"UnqualifiedTickets\":4,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3 / 9 (33.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:44 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:35 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (22.22%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.59,\"AverageWaitingTimePerCategory\":10.73,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/5/2023 5:23:55 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:23:55 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":6,\"AvgServiceTime\":\"00:01:59\",\"SLA\":83.33,\"DaysWorked\":1,\"LoggedTime\":\"00:15:03\",\"ServingPercentage\":79.40,\"BackendPercentage\":0.00,\"IdlePercentage\":20.60,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":1,\"AvgServiceTime\":\"00:00:15\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:00:27\",\"ServingPercentage\":55.56,\"BackendPercentage\":0.00,\"IdlePercentage\":44.44,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":3,\"AvgServiceTime\":\"00:01:54\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"01:06:44\",\"ServingPercentage\":8.57,\"BackendPercentage\":0.00,\"IdlePercentage\":91.43,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"g1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"g1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"g1\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\",\"g1\"],\"TicketServed\":[3,0,0,0,0,0,0,0,0,0,0,0,0,0,6,1,0,0,0,0,0],\"SLA\":[100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,83.33,100.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[8.57,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,79.40,55.56,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[91.43,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,20.60,44.44,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/5/2023 5:23:57 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Receptionist Report rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:23:57 AM | Response Sent => {"reportName":"Receptionist Report","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketsIssued\",\"colText\":\"Ticket(s) Issued\"},{\"colName\":\"IssuedTicketsPercentage\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"BackOfficeTime\",\"colText\":\"BackOffice Time\"},{\"colName\":\"BackOfficeCount\",\"colText\":\"BackOffice Count\"},{\"colName\":\"BackOfficeTimePercentage\",\"colText\":\"BackOffice Time %\"},{\"colName\":\"IdleTimePercentage\",\"colText\":\"Idle Time 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125.209.125.146 4/5/2023 5:26:28 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 4/5/2023 5:26:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 4/5/2023 5:26:29 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/5/2023 5:26:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/5/2023 5:26:29 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/5/2023 5:26:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/5/2023 5:26:31 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 5:26:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 5:27:32 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 5:27:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 5:27:33 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/5/2023 5:27:33 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:10:44\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:35\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":22.22,\"UnqualifiedTickets\":4,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3 / 9 (33.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:44 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:35 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (22.22%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.59,\"AverageWaitingTimePerCategory\":10.73,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/5/2023 5:27:42 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/5/2023 5:27:43 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":6,\"AvgServiceTime\":\"00:01:59\",\"SLA\":83.33,\"DaysWorked\":1,\"LoggedTime\":\"00:15:03\",\"ServingPercentage\":79.40,\"BackendPercentage\":0.00,\"IdlePercentage\":20.60,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":1,\"AvgServiceTime\":\"00:00:15\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:00:27\",\"ServingPercentage\":55.56,\"BackendPercentage\":0.00,\"IdlePercentage\":44.44,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":3,\"AvgServiceTime\":\"00:01:54\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"01:10:44\",\"ServingPercentage\":8.08,\"BackendPercentage\":0.00,\"IdlePercentage\":91.92,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"g1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"g1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"g1\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\",\"g1\"],\"TicketServed\":[3,0,0,0,0,0,0,0,0,0,0,0,0,0,6,1,0,0,0,0,0],\"SLA\":[100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,83.33,100.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[8.08,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,79.40,55.56,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[91.92,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,20.60,44.44,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/5/2023 5:28:11 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/5/2023 5:28:11 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Date\":\"04/05/2023\",\"TicketServed\":6,\"AvgServiceTime\":\"00:01:59\",\"SLAService\":83.33,\"LoggedTime\":\"00:15:03\",\"ServingPercentage\":79.40,\"BackOfficePercentage\":0.00,\"IdlePercentage\":20.60,\"ArrivalTime\":\"03:25:07\",\"EndTime\":\"03:42:47\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"Date\":\"04/05/2023\",\"TicketServed\":1,\"AvgServiceTime\":\"00:00:15\",\"SLAService\":100.00,\"LoggedTime\":\"00:00:27\",\"ServingPercentage\":55.56,\"BackOfficePercentage\":0.00,\"IdlePercentage\":44.44,\"ArrivalTime\":\"03:52:23\",\"EndTime\":\"03:52:50\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a4\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a5\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"almira\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"Date\":\"04/05/2023\",\"TicketServed\":3,\"AvgServiceTime\":\"00:01:54\",\"SLAService\":100.00,\"LoggedTime\":\"01:11:44\",\"ServingPercentage\":7.97,\"BackOfficePercentage\":0.00,\"IdlePercentage\":92.03,\"ArrivalTime\":\"13:53:22\",\"EndTime\":\"13:54:23\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"ebad\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"esha\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Farhan\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"farwa\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"g1\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"g1\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"kisa\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"qurat\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"r1\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"rabeet\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Usman\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"yasir\",\"Date\":\"04/05/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"10\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:01:47\"},{\"colName\":\"Logged time\",\"colValue\":\"01:27:14\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 20.54% | Back office: 0.00% | Idle: 79.46%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"a1\",\"ServiceHours\":0.20,\"BackOfficeHours\":0.00,\"IdleHours\":0.05},{\"Teller\":\"a2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"a3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"a4\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"a5\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"almira\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"b1\",\"ServiceHours\":0.10,\"BackOfficeHours\":0.00,\"IdleHours\":1.10},{\"Teller\":\"b2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"b3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"ebad\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"esha\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"Farhan\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"farwa\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"g1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"g1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"kisa\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"qurat\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"r1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"rabeet\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"Usman\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"yasir\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/5/2023 5:28:23 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/5/2023 5:28:26 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/5/2023 5:28:26 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"g1\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\",\"g1\"],\"TicketServed\":[3,0,0,0,0,0,0,0,0,0,0,0,0,0,6,1,0,0,0,0,0],\"SLA\":[100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,83.33,100.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[7.97,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,79.40,55.56,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[92.03,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,20.60,44.44,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/5/2023 5:28:29 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: language:En rptName: Export Teller Performance Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/5/2023 5:28:32 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/5/2023 5:28:32 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Category\":\"Utility\",\"TicketsServed\":3,\"TicketsServedPercent\":100.00,\"AvgServiceTime\":\"00:00:35\",\"SLAService\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"3 / 5 ( 60.00% )\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:00:35\"},{\"colName\":\"SLA Service\",\"colValue\":\"100.00%\"}]","graphName":"rpt-tellers-category-detail-component","graphData":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Category\":\"Utility\",\"TicketsServed\":3,\"TicketsServedPercent\":100.00,\"AvgServiceTime\":\"0.01\",\"SLAService\":\"100.00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/5/2023 5:28:36 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/5/2023 5:28:39 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/5/2023 5:28:39 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":6,\"AvgServiceTime\":\"00:01:59\",\"SLA\":83.33,\"LoggedTime\":\"00:15:03\",\"ServingTime\":\"00:11:57\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:03:06\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":1,\"AvgServiceTime\":\"00:00:15\",\"SLA\":100.00,\"LoggedTime\":\"00:00:27\",\"ServingTime\":\"00:00:15\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:12\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"g1\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"g1\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":3,\"AvgServiceTime\":\"00:01:54\",\"SLA\":100.00,\"LoggedTime\":\"01:11:44\",\"ServingTime\":\"00:05:43\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:06:01\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"Date\":\"04/05/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/5/2023 5:28:48 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: language:En rptName: Export Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/5/2023 5:28:53 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/5/2023 5:28:53 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":\"56777\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"g1\",\"EmpID\":\"87766\",\"ActiveDirectory\":null,\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Usman\",\"EmpID\":\"67855\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Farhan\",\"EmpID\":\"24567\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"qurat\",\"EmpID\":\"98754\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"ebad\",\"EmpID\":\"1236\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"yasir\",\"EmpID\":\"2346\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"esha\",\"EmpID\":\"6512\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"rabeet\",\"EmpID\":\"5341\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"kisa\",\"EmpID\":\"1254\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"almira\",\"EmpID\":\"2377\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"farwa\",\"EmpID\":\"1239\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":\"78979\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a4\",\"EmpID\":\"76756\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a5\",\"EmpID\":\"90234\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"r1\",\"EmpID\":\"29032\",\"ActiveDirectory\":null,\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"g1\",\"EmpID\":\"87766\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"03:25:07\",\"EndTime\":\"03:39:31\",\"EnlapsedTime\":\"00:14:24\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"03:40:26\",\"EndTime\":\"03:40:46\",\"EnlapsedTime\":\"00:00:20\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"03:42:28\",\"EndTime\":\"03:42:47\",\"EnlapsedTime\":\"00:00:19\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":\"5666\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"03:52:23\",\"EndTime\":\"03:52:50\",\"EnlapsedTime\":\"00:00:27\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Idle\",\"CounterID\":\"Counter 2\",\"StartTime\":\"13:53:22\",\"EndTime\":\"13:54:23\",\"EnlapsedTime\":\"00:01:01\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/5/2023 5:28:58 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/5/2023 5:29:01 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Receptionist Report rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/5/2023 5:29:02 AM | Response Sent => {"reportName":"Receptionist Report","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketsIssued\",\"colText\":\"Ticket(s) Issued\"},{\"colName\":\"IssuedTicketsPercentage\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"BackOfficeTime\",\"colText\":\"BackOffice Time\"},{\"colName\":\"BackOfficeCount\",\"colText\":\"BackOffice Count\"},{\"colName\":\"BackOfficeTimePercentage\",\"colText\":\"BackOffice Time %\"},{\"colName\":\"IdleTimePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"Counter\",\"colText\":\"Counter\"},{\"colName\":\"LoginTime\",\"colText\":\"BackOffice Start Time\"},{\"colName\":\"LogoutTime\",\"colText\":\"BackOffice End Time\"},{\"colName\":\"BackOfficeActivity\",\"colText\":\"BackOffice Activity\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":66454,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"20.60\",\"Date\":\"05/04/2023\",\"LoginTime\":\"\\u003cdiv\\u003e - 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124.29.238.205 4/5/2023 5:29:08 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 4/5/2023 5:29:10 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket Status\"},{\"colName\":\"Happy\",\"colText\":\"Happy\"},{\"colName\":\"Satisfied\",\"colText\":\"Satisfied\"},{\"colName\":\"Dissatisfied\",\"colText\":\"Dissatisfied\"},{\"colName\":\"TerminalID\",\"colText\":\"Terminal ID\"},{\"colName\":\"TellerID\",\"colText\":\"Teller ID\"},{\"colName\":\"TellerName\",\"colText\":\"Teller Name\"}]","reportBody":"[{\"TicketId\":2304040229000000001,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE001\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:25:23\",\"TransactionServingTime\":\"00:00:21\",\"TransactionWaitingTime\":\"00:00:08\",\"TransactionEndTime\":\"03:25:52\",\"TicketStatus\":\"Ticket 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Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE003\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:25:24\",\"TransactionServingTime\":\"00:09:48\",\"TransactionWaitingTime\":\"00:00:32\",\"TransactionEndTime\":\"03:35:44\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000004,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE004\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:25:25\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:10:20\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000005,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE005\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:26:55\",\"TransactionServingTime\":\"00:00:15\",\"TransactionWaitingTime\":\"00:25:22\",\"TransactionEndTime\":\"03:52:45\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":2,\"TellerName\":\"a2\"},{\"TicketId\":2304040229000000006,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:27:09\",\"TransactionServingTime\":\"00:00:05\",\"TransactionWaitingTime\":\"00:08:51\",\"TransactionEndTime\":\"03:39:29\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000007,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:27:10\",\"TransactionServingTime\":\"00:01:35\",\"TransactionWaitingTime\":\"00:08:55\",\"TransactionEndTime\":\"03:37:40\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000008,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:27:10\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:10:39\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000009,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:27:10\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:11:58\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000010,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT005\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:27:11\",\"TransactionServingTime\":\"00:00:07\",\"TransactionWaitingTime\":\"00:13:17\",\"TransactionEndTime\":\"03:40:43\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040230000000001,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE001\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"14:17:55\",\"TransactionServingTime\":\"00:00:34\",\"TransactionWaitingTime\":\"00:00:11\",\"TransactionEndTime\":\"14:18:40\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2304040230000000002,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE002\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"14:18:34\",\"TransactionServingTime\":\"00:00:19\",\"TransactionWaitingTime\":\"00:00:10\",\"TransactionEndTime\":\"14:19:03\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2304040230000000003,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE003\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"14:27:30\",\"TransactionServingTime\":\"00:04:50\",\"TransactionWaitingTime\":\"00:04:05\",\"TransactionEndTime\":\"14:36:25\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2304040230000000004,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"14:29:37\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2304040230000000005,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE004\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"14:29:49\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2304040230000000006,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"14:30:02\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2304040230000000007,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"14:32:57\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2304040230000000008,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"14:48:18\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"}]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"18/10\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:07:18\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:01:47\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/5/2023 5:30:14 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:30:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/5/2023 5:30:15 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:30:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/5/2023 5:30:16 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 125.209.125.146 4/5/2023 5:30:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:30:29 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 125.209.125.146 4/5/2023 5:30:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:31:29 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 125.209.125.146 4/5/2023 5:31:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:32:29 AM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 125.209.125.146 4/5/2023 5:32:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:33:02 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 125.209.125.146 4/5/2023 5:33:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:33:05 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:33:05 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:10:44\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:35\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":40.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"3 / 5 (60.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:10:44 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:35 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (40.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.59,\"AverageWaitingTimePerCategory\":10.73,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/5/2023 5:33:14 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:33:14 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appcitas\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":50.00,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":70.00,\"AvgWaitTime\":\"00:05:09\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:02:18\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":85.71,\"NoShowTickets\":1,\"PercentageNoShowTickets\":5.56,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve 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amount\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":50.00,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":30.00,\"AvgWaitTime\":\"00:10:44\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:35\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":4,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 18 (55.56%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:07:18 | SLA: 33.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:47 | SLA: 90.00%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (16.67%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":2.30,\"AverageWaitingTimePerCategory\":5.16,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.59,\"AverageWaitingTimePerCategory\":10.73,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/5/2023 5:33:17 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:33:17 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":6,\"AvgServiceTime\":\"00:01:59\",\"SLA\":83.33,\"DaysWorked\":1,\"LoggedTime\":\"00:15:03\",\"ServingPercentage\":79.40,\"BackendPercentage\":0.00,\"IdlePercentage\":20.60,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":1,\"AvgServiceTime\":\"00:00:15\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:00:27\",\"ServingPercentage\":55.56,\"BackendPercentage\":0.00,\"IdlePercentage\":44.44,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":3,\"AvgServiceTime\":\"00:01:54\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"01:16:17\",\"ServingPercentage\":7.49,\"BackendPercentage\":0.00,\"IdlePercentage\":92.51,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"g1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"g1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"g1\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\",\"g1\"],\"TicketServed\":[3,0,0,0,0,0,0,0,0,0,0,0,0,0,6,1,0,0,0,0,0],\"SLA\":[100.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,83.33,100.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[7.49,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,79.40,55.56,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[92.51,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,20.60,44.44,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/5/2023 5:33:19 AM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:33:20 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket Status\"},{\"colName\":\"Happy\",\"colText\":\"Happy\"},{\"colName\":\"Satisfied\",\"colText\":\"Satisfied\"},{\"colName\":\"Dissatisfied\",\"colText\":\"Dissatisfied\"},{\"colName\":\"TerminalID\",\"colText\":\"Terminal ID\"},{\"colName\":\"TellerID\",\"colText\":\"Teller ID\"},{\"colName\":\"TellerName\",\"colText\":\"Teller Name\"}]","reportBody":"[{\"TicketId\":2304040229000000001,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE001\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:25:23\",\"TransactionServingTime\":\"00:00:21\",\"TransactionWaitingTime\":\"00:00:08\",\"TransactionEndTime\":\"03:25:52\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000002,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE002\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:25:24\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:00:29\",\"TransactionEndTime\":\"03:25:54\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000003,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE003\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:25:24\",\"TransactionServingTime\":\"00:09:48\",\"TransactionWaitingTime\":\"00:00:32\",\"TransactionEndTime\":\"03:35:44\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000004,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad 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Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":2,\"TellerName\":\"a2\"},{\"TicketId\":2304040229000000006,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:27:09\",\"TransactionServingTime\":\"00:00:05\",\"TransactionWaitingTime\":\"00:08:51\",\"TransactionEndTime\":\"03:39:29\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000007,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad 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Issued\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2304040230000000005,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE004\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"14:29:49\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2304040230000000006,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"14:30:02\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2304040230000000007,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"14:32:57\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2304040230000000008,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"14:48:18\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"}]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"18/10\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:07:18\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:01:47\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/5/2023 5:33:32 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:33:33 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket Status\"},{\"colName\":\"Happy\",\"colText\":\"Happy\"},{\"colName\":\"Satisfied\",\"colText\":\"Satisfied\"},{\"colName\":\"Dissatisfied\",\"colText\":\"Dissatisfied\"},{\"colName\":\"TerminalID\",\"colText\":\"Terminal ID\"},{\"colName\":\"TellerID\",\"colText\":\"Teller ID\"},{\"colName\":\"TellerName\",\"colText\":\"Teller Name\"}]","reportBody":"[{\"TicketId\":2304040229000000001,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE001\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:25:23\",\"TransactionServingTime\":\"00:00:21\",\"TransactionWaitingTime\":\"00:00:08\",\"TransactionEndTime\":\"03:25:52\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000002,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE002\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:25:24\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:00:29\",\"TransactionEndTime\":\"03:25:54\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000003,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE003\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:25:24\",\"TransactionServingTime\":\"00:09:48\",\"TransactionWaitingTime\":\"00:00:32\",\"TransactionEndTime\":\"03:35:44\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000004,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE004\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:25:25\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:10:20\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000005,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE005\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:26:55\",\"TransactionServingTime\":\"00:00:15\",\"TransactionWaitingTime\":\"00:25:22\",\"TransactionEndTime\":\"03:52:45\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":2,\"TellerName\":\"a2\"},{\"TicketId\":2304040229000000006,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:27:09\",\"TransactionServingTime\":\"00:00:05\",\"TransactionWaitingTime\":\"00:08:51\",\"TransactionEndTime\":\"03:39:29\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000007,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:27:10\",\"TransactionServingTime\":\"00:01:35\",\"TransactionWaitingTime\":\"00:08:55\",\"TransactionEndTime\":\"03:37:40\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000008,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:27:10\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:10:39\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000009,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:27:10\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:11:58\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000010,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT005\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:27:11\",\"TransactionServingTime\":\"00:00:07\",\"TransactionWaitingTime\":\"00:13:17\",\"TransactionEndTime\":\"03:40:43\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"}]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"10/7\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:09:03\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:01:44\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/5/2023 5:49:32 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 4/5/2023 5:49:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:49:32 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 4/5/2023 5:49:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 4/5/2023 5:49:55 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 4/5/2023 5:49:56 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":50.00,\"ServedTicketsPerCategory\":4,\"PercentageServedTickets\":57.14,\"AvgWaitTime\":\"00:07:22\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":60.00,\"AvgServiceTime\":\"00:02:36\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":75.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":10.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":50.00,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":42.86,\"AvgWaitTime\":\"00:10:44\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:35\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":20.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"7 / 10 (70.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:09:03 | SLA: 30.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:44 | SLA: 85.71%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (30.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":2.60,\"AverageWaitingTimePerCategory\":7.37,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.59,\"AverageWaitingTimePerCategory\":10.73,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 4/5/2023 5:50:30 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 4/5/2023 5:50:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 4/5/2023 5:50:35 AM | Request Received getSamsungAppointmentReportData=> fId: 229| ffrom: 2023-04-05 fto: 2023-04-05 userId: 17 language: En | Client IP: 125.209.125.146 4/5/2023 5:54:41 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: language:En rptName: Uptime rptCatName: System Health fUserLevel: 1-R | Client IP: 124.29.238.205 4/5/2023 5:54:43 AM | Response Sent => {"reportName":"Uptime","reportHeaders":"[{\"colName\":\"Branch\",\"colText\":\"Branch\"},{\"colName\":\"OpeningTime\",\"colText\":\"Opening Time\"},{\"colName\":\"ClosingTime\",\"colText\":\"Closing Time\"},{\"colName\":\"OperationalTime\",\"colText\":\"Operational Time\"},{\"colName\":\"HoursOnline\",\"colText\":\"Hours Online\"},{\"colName\":\"HoursOffline\",\"colText\":\"Hours Offline\"},{\"colName\":\"UptimePercentage\",\"colText\":\"Uptime %\"}]","reportBody":"[]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 4/5/2023 5:54:46 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/5/2023 5:54:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/5/2023 5:54:46 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 5:54:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 5:55:30 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 5:55:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 5:56:58 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 5:56:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 5:57:30 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 5:57:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 5:58:30 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 5:58:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 6:00:06 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 6:00:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 6:00:29 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 6:00:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 6:01:30 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 6:01:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 6:02:30 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 6:02:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 6:04:00 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 6:04:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 6:05:07 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 6:05:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 6:06:07 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 4/5/2023 6:06:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 6:06:29 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205 4/5/2023 6:06:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 6:06:30 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 4/5/2023 6:06:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 4/5/2023 6:06:31 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205 4/5/2023 6:06:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 6:07:30 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205 4/5/2023 6:07:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 6:09:06 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205 4/5/2023 6:09:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 6:10:06 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205 4/5/2023 6:10:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 6:11:07 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205 4/5/2023 6:11:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 6:12:06 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205 4/5/2023 6:12:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 6:13:06 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205 4/5/2023 6:13:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 6:14:06 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205 4/5/2023 6:14:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 6:15:06 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205 4/5/2023 6:15:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 6:16:06 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205 4/5/2023 6:16:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 4/5/2023 1:11:22 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 39.57.232.209 4/5/2023 1:11:22 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 39.57.232.209 4/5/2023 1:11:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 39.57.232.209 4/5/2023 1:11:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 39.57.232.209 4/5/2023 1:11:27 PM | Request Received onLoginClick=> userName: moiz | Client IP: 39.57.232.209 4/5/2023 1:11:27 PM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"moiz","Password":"moiz","tokenKey":"2VY3QR79CP"} | Client IP: 39.57.232.209 4/5/2023 1:11:47 PM | Request Received onLoginClick=> userName: ensha | Client IP: 39.57.232.209 4/5/2023 1:11:47 PM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"Q4MLBXE9X5"} | Client IP: 39.57.232.209 4/5/2023 1:11:47 PM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 39.57.232.209 4/5/2023 1:11:49 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 39.57.232.209 4/5/2023 1:11:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 39.57.232.209 4/5/2023 1:11:50 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 39.57.232.209 4/5/2023 1:11:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 39.57.232.209 4/5/2023 1:11:50 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 39.57.232.209 4/5/2023 1:11:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 39.57.232.209 4/5/2023 1:11:51 PM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 39.57.232.209 4/5/2023 1:11:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:11:54 PM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 39.57.232.209 4/5/2023 1:11:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:14:56 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:14:57 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appcitas\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":2.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":30,\"PercentageIssuedTickets\":60.00,\"ServedTicketsPerCategory\":24,\"PercentageServedTickets\":75.00,\"AvgWaitTime\":\"01:35:00\",\"WaitingSLACount\":15,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:52\",\"ServiceSLACount\":23,\"ServiceSLAPercentage\":95.83,\"NoShowTickets\":5,\"PercentageNoShowTickets\":10.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":19,\"PercentageIssuedTickets\":38.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":25.00,\"AvgWaitTime\":\"00:34:53\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":5.26,\"AvgServiceTime\":\"00:00:41\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":3,\"PercentageNoShowTickets\":6.00,\"UnqualifiedTickets\":8,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"32 / 50 (64.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 01:18:28 | SLA: 32.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:49 | SLA: 96.88%\"},{\"colName\":\"No Show\",\"colValue\":\"8 (16.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.88,\"AverageWaitingTimePerCategory\":95.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.70,\"AverageWaitingTimePerCategory\":34.89,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 39.57.232.209 4/5/2023 1:15:08 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: language:En rptName: Export Ticket Log rptCatName: Service Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:15:12 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:15:12 PM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appcitas\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"CountServedTickets\":24,\"PercentageServedTickets\":75.00,\"AvgWaitTime\":\"01:35:00\",\"MaxWaitTime\":\"06:53:14\",\"WaitingSLACount\":15,\"WaitingSLAPercentage\":50.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"CountServedTickets\":8,\"PercentageServedTickets\":25.00,\"AvgWaitTime\":\"00:34:53\",\"MaxWaitTime\":\"01:26:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":5.26,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"32 / 50 (64.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 01:18:28 | Max.: 06:53:14 | SLA: 32.00% (16)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"CountServedTickets\":24,\"PercentageServedTickets\":\"75\",\"AvgWaitTime\":\"95.00\",\"MaxWaitTime\":\"06:53:14\",\"WaitingSLACount\":15,\"WaitingSLAPercentage\":\"50.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health 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39.57.232.209 4/5/2023 1:15:19 PM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA 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Issued\",\"colValue\":\"32 / 50 ( 64.00% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 01:18:28 | SLA: 32.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:49 | SLA: 96.88%\"},{\"colName\":\"No Show\",\"colValue\":\"8 (16.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Global3\",\"Global4\",\"QABranch\"],\"TicketIssued\":[25,25,0],\"TicketServed\":[15,17,0],\"TicketServedPercentage\":[93.33,100.00,0.00],\"TicketWaitingPercentage\":[28.00,36.00,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 39.57.232.209 4/5/2023 1:15:35 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: language:En rptName: Export Wait Ticket By Category rptCatName: Service Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:15:40 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: language:En rptName: Export Wait Ticket By Day rptCatName: Service Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:15:44 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: language:En rptName: Export Service Ticket By Category rptCatName: Service Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:15:47 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: language:En rptName: Export Service Ticket By Day rptCatName: Service Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:15:51 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: language:En rptName: Export Service Performance Branch Comparison rptCatName: Service Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:15:54 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:15:54 PM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 39.57.232.209 4/5/2023 1:16:28 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:16:28 PM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"32 / 50 (64.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 01:18:28 | SLA: 30.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:50 | SLA: 90.63%\"},{\"colName\":\"No Show\",\"colValue\":\"8 (16.00%)\"}]","graphName":"rpt-hourly-detail-component","graphData":"[{\"Inhour\":\"23:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"15:00\",\"IssuedTickets\":10,\"ServedTickets\":8,\"TicketComplianceInTargetWT\":3,\"TicketComplianceInTargetST\":6},{\"Inhour\":\"03:00\",\"IssuedTickets\":10,\"ServedTickets\":7,\"TicketComplianceInTargetWT\":3,\"TicketComplianceInTargetST\":6},{\"Inhour\":\"12:00\",\"IssuedTickets\":6,\"ServedTickets\":6,\"TicketComplianceInTargetWT\":3,\"TicketComplianceInTargetST\":6},{\"Inhour\":\"06:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"21:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"07:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"01:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"04:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"13:00\",\"IssuedTickets\":3,\"ServedTickets\":2,\"TicketComplianceInTargetWT\":1,\"TicketComplianceInTargetST\":2},{\"Inhour\":\"05:00\",\"IssuedTickets\":6,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"22:00\",\"IssuedTickets\":4,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"16:00\",\"IssuedTickets\":3,\"ServedTickets\":6,\"TicketComplianceInTargetWT\":2,\"TicketComplianceInTargetST\":6},{\"Inhour\":\"02:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"14:00\",\"IssuedTickets\":8,\"ServedTickets\":3,\"TicketComplianceInTargetWT\":3,\"TicketComplianceInTargetST\":3},{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 39.57.232.209 4/5/2023 1:17:31 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:17:32 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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fetched successfully!"} | Client IP: 39.57.232.209 4/5/2023 1:17:35 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: language:En rptName: Export Teller Performance Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:17:38 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:17:38 PM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"32\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:00:49\"},{\"colName\":\"Logged time\",\"colValue\":\"08:37:00\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 5.15% | Back office: 0.36% | Idle: 94.49%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"a1\",\"ServiceHours\":0.31,\"BackOfficeHours\":0.01,\"IdleHours\":0.19},{\"Teller\":\"a2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"a3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"a4\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"a5\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"almira\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"b1\",\"ServiceHours\":0.12,\"BackOfficeHours\":0.00,\"IdleHours\":7.90},{\"Teller\":\"b2\",\"ServiceHours\":0.02,\"BackOfficeHours\":0.03,\"IdleHours\":0.05},{\"Teller\":\"b3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"ebad\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"esha\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"Farhan\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"farwa\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"g1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"g1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"kisa\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"qurat\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"r1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"rabeet\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"Usman\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00},{\"Teller\":\"yasir\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 39.57.232.209 4/5/2023 1:17:47 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:17:59 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:17:59 PM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:18:08 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:18:09 PM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 39.57.232.209 4/5/2023 1:19:38 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: language:En rptName: Export Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:19:42 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:19:43 PM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":\"56777\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"g1\",\"EmpID\":\"87766\",\"ActiveDirectory\":null,\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Usman\",\"EmpID\":\"67855\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Farhan\",\"EmpID\":\"24567\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"qurat\",\"EmpID\":\"98754\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"ebad\",\"EmpID\":\"1236\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"yasir\",\"EmpID\":\"2346\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"esha\",\"EmpID\":\"6512\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"rabeet\",\"EmpID\":\"5341\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"kisa\",\"EmpID\":\"1254\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"almira\",\"EmpID\":\"2377\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"farwa\",\"EmpID\":\"1239\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":\"78979\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a4\",\"EmpID\":\"76756\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a5\",\"EmpID\":\"90234\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"r1\",\"EmpID\":\"29032\",\"ActiveDirectory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13:01:37.000\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"12:46:40\",\"EndTime\":\"13:02:03\",\"EnlapsedTime\":\"00:15:23\",\"IssuedTickets\":0,\"ActivityName\":\"Some urgent work\",\"ActivityStartTime\":\"2023-04-05 13:01:45.000\",\"ActivityEndTime\":\"2023-04-05 13:02:00.000\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"13:53:22\",\"EndTime\":\"13:54:23\",\"EnlapsedTime\":\"00:01:01\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 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2\",\"StartTime\":\"16:25:17\",\"EndTime\":\"16:25:56\",\"EnlapsedTime\":\"00:00:39\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"04/05/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"16:26:34\",\"EndTime\":\"16:26:41\",\"EnlapsedTime\":\"00:00:07\",\"IssuedTickets\":0,\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 39.57.232.209 4/5/2023 1:21:26 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Receptionist Report rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:21:26 PM | Response Sent => {"reportName":"Receptionist Report","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketsIssued\",\"colText\":\"Ticket(s) Issued\"},{\"colName\":\"IssuedTicketsPercentage\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"BackOfficeTime\",\"colText\":\"BackOffice Time\"},{\"colName\":\"BackOfficeCount\",\"colText\":\"BackOffice Count\"},{\"colName\":\"BackOfficeTimePercentage\",\"colText\":\"BackOffice Time %\"},{\"colName\":\"IdleTimePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"Counter\",\"colText\":\"Counter\"},{\"colName\":\"LoginTime\",\"colText\":\"BackOffice Start 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39.57.232.209 4/5/2023 1:21:52 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:21:52 PM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End 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\\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"QABranch\",\"Teller\":\"yasir\",\"EmpID\":2346,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"05/04/2023\",\"LoginTime\":\"\\u003cdiv\\u003e - \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e - \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e - \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e 00:00:00 \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e - \\u003cdiv\\u003e\\u003chr\\u003e\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 39.57.232.209 4/5/2023 1:22:16 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:22:17 PM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket Status\"},{\"colName\":\"Happy\",\"colText\":\"Happy\"},{\"colName\":\"Satisfied\",\"colText\":\"Satisfied\"},{\"colName\":\"Dissatisfied\",\"colText\":\"Dissatisfied\"},{\"colName\":\"TerminalID\",\"colText\":\"Terminal ID\"},{\"colName\":\"TellerID\",\"colText\":\"Teller ID\"},{\"colName\":\"TellerName\",\"colText\":\"Teller Name\"}]","reportBody":"[{\"TicketId\":2304040229000000001,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad 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Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000003,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE003\",\"TransactionDate\":\"04/05/2023\",\"TransactionTime\":\"03:25:24\",\"TransactionServingTime\":\"00:09:48\",\"TransactionWaitingTime\":\"00:00:32\",\"TransactionEndTime\":\"03:35:44\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2304040229000000004,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad 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2023-04-05 fto: 2023-04-05 userId: 17 language: En | Client IP: 39.57.232.209 4/5/2023 1:27:58 PM | Request Received getReportData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:28:00 PM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting 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Client IP: 39.57.232.209 4/5/2023 1:29:21 PM | Request Received getReportData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:29:22 PM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting 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amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:29:39 PM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End 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data-keyboard=\\u0027false\\u0027\\u003eFE012 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Fees\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:05\",\"Date\":\"04/05/23 1\",\"IssueTime\":\"12:50:56\",\"CallTime\":\"12:50:56\",\"ServiceEndTime\":\"12:51:01\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"12:50:56\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"12:50:56\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"12:50:56\\\",\\\"status\\\":\\\"Ticket Start 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successfully!"} | Client IP: 39.57.232.209 4/5/2023 1:30:23 PM | Request Received getReportData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:30:23 PM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue 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glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Utility\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:08:55\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:01:35\",\"Date\":\"04/05/23 \",\"IssueTime\":\"03:27:10\",\"CallTime\":\"03:36:05\",\"ServiceEndTime\":\"03:37:40\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"03:27:10\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"03:36:05\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"03:36:05\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being 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issued\\\"},{\\\"event_time\\\":\\\"03:37:49\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"03:37:49\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"03:38:26\\\",\\\"status\\\":\\\"Ticket NoShow\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket set with no show status\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eUT003 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Utility\",\"ClientName\":\"-\",\"Status\":\"Ticket No Show\",\"WaitingTime\":\"00:11:58\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"04/05/23 \",\"IssueTime\":\"03:27:10\",\"CallTime\":\"03:39:08\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"03:27:10\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"03:39:08\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"03:39:08\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"03:39:17\\\",\\\"status\\\":\\\"Ticket NoShow\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket set with no show status\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eUT004 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Utility\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:13:17\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:07\",\"Date\":\"04/05/23 \",\"IssueTime\":\"03:27:11\",\"CallTime\":\"03:40:28\",\"ServiceEndTime\":\"03:40:43\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"03:27:11\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"03:40:28\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"03:40:28\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"03:40:33\\\",\\\"status\\\":\\\"Ticket In Wait\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket in Local Wait\\\"},{\\\"event_time\\\":\\\"03:40:41\\\",\\\"status\\\":\\\"Ticket Recall\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket recalled\\\"},{\\\"event_time\\\":\\\"03:40:41\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"03:40:43\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eUT005 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Utility\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:13\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:03:16\",\"Date\":\"04/05/23 1\",\"IssueTime\":\"12:55:07\",\"CallTime\":\"12:55:20\",\"ServiceEndTime\":\"12:58:36\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"12:55:07\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"12:55:20\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"12:55:20\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"12:58:36\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eUT006 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Utility\",\"ClientName\":\"-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:06:30\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:07\",\"Date\":\"04/05/23 1\",\"IssueTime\":\"12:55:08\",\"CallTime\":\"13:01:38\",\"ServiceEndTime\":\"13:01:45\",\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"12:55:08\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"13:01:38\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"13:01:38\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"13:01:45\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eUT007 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Utility\",\"ClientName\":\"-\",\"Status\":\"Ticket Issued\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"04/05/23 1\",\"IssueTime\":\"12:55:08\",\"CallTime\":null,\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"12:55:08\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket has been issued\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eUT008 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Utility\",\"ClientName\":\"-\",\"Status\":\"Ticket Issued\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"04/05/23 \",\"IssueTime\":\"13:01:53\",\"CallTime\":null,\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"13:01:53\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket has been issued\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eUT009 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Utility\",\"ClientName\":\"-\",\"Status\":\"Ticket Issued\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"04/05/23 \",\"IssueTime\":\"13:01:53\",\"CallTime\":null,\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"13:01:53\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket has been issued\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eUT010 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Utility\",\"ClientName\":\"-\",\"Status\":\"Ticket Issued\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"04/05/23 \",\"IssueTime\":\"13:01:54\",\"CallTime\":null,\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"13:01:54\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket has been issued\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eUT011 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 39.57.232.209 4/5/2023 1:30:37 PM | Request Received getReportData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketNumber:fe001$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 1:30:38 PM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 39.57.232.209 4/5/2023 1:30:49 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:30:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:31:50 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:31:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:32:59 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:32:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:33:59 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:33:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:34:59 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:34:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:35:50 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:35:51 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:36:52 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:36:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:38:00 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:38:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:38:50 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:38:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:39:59 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:39:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:40:50 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:40:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:41:59 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:41:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:42:59 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:42:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:43:59 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:43:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:44:59 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:44:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:45:59 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:45:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:46:59 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:46:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:47:59 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:47:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:48:59 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:48:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:49:59 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:49:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:50:59 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:50:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:51:59 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:51:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:52:59 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:52:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:54:00 PM | Request Received getDashboardData=> fid: 229 ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:54:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:54:04 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 39.57.232.209 4/5/2023 1:54:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 39.57.232.209 4/5/2023 1:54:05 PM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 39.57.232.209 4/5/2023 1:54:05 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:54:12 PM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:54:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:54:20 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 1:54:21 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 1:54:23 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 1:54:23 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 1:54:28 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 1:54:49 PM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:54:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:55:29 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: WEIGHTAGE, Categories Count: 6, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"1","CALL":{"order":[[{"category":1,"condition":{"weightage":1000,"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":6,"condition":{"weightage":900,"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":5,"condition":{"weightage":800,"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":4,"condition":{"weightage":700,"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":3,"condition":{"weightage":600,"max_wait_time":1000,"ticket_priority":true},"count":1}],[{"category":2,"condition":{"weightage":500,"max_wait_time":1,"ticket_priority":true},"count":1}]]}} | Client IP: 39.57.232.209 4/5/2023 1:55:30 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 39.57.232.209 4/5/2023 1:55:31 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 1:55:50 PM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:55:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:57:09 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 39.57.232.209 4/5/2023 1:57:09 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 39.57.232.209 4/5/2023 1:57:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 39.57.232.209 4/5/2023 1:57:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 39.57.232.209 4/5/2023 1:57:12 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 39.57.232.209 4/5/2023 1:57:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 39.57.232.209 4/5/2023 1:57:13 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 39.57.232.209 4/5/2023 1:57:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 39.57.232.209 4/5/2023 1:57:14 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 39.57.232.209 4/5/2023 1:57:15 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":1093,"UserId":17,"DashboardName":"SAMPLE","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1679470514137)\/","DashboardCreatedTime":"\/Date(1679470514137)\/"},{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 39.57.232.209 4/5/2023 1:57:31 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 1:57:32 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 1:57:34 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 1:57:34 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 1:57:36 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 1:57:37 PM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 39.57.232.209 4/5/2023 1:57:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:57:47 PM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:57:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:57:51 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 1:58:00 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 1:58:00 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 1:58:12 PM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:58:12 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:58:13 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 1:58:14 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 1:58:35 PM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:58:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:58:40 PM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:58:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:59:03 PM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 229| | Client IP: 39.57.232.209 4/5/2023 1:59:03 PM | shareMultipleCallingProfiles | Client IP: 39.57.232.209 4/5/2023 1:59:05 PM | profileIds :1118,1129 | Client IP: 39.57.232.209 4/5/2023 1:59:05 PM | SP call for role insertion :229--1--1118,1129 | Client IP: 39.57.232.209 4/5/2023 1:59:06 PM | SP call for role insertion :229--2--1118,1129 | Client IP: 39.57.232.209 4/5/2023 1:59:06 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 39.57.232.209 4/5/2023 1:59:10 PM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:59:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:59:13 PM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 1:59:13 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 1:59:24 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 1:59:27 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 1:59:27 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 1:59:39 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 1:59:39 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 1:59:53 PM | Request Received addBranchCounter=> BranchId: 229, CounterId: 1, Profile Count: 3 | Client IP: 39.57.232.209 4/5/2023 1:59:54 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 39.57.232.209 4/5/2023 2:00:04 PM | Request Received addBranchCounter=> BranchId: 229, CounterId: 2, Profile Count: 3 | Client IP: 39.57.232.209 4/5/2023 2:00:04 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 39.57.232.209 4/5/2023 2:00:24 PM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:00:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:00:29 PM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:00:29 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:00:38 PM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230| | Client IP: 39.57.232.209 4/5/2023 2:00:38 PM | shareMultipleCallingProfiles | Client IP: 39.57.232.209 4/5/2023 2:00:39 PM | profileIds : | Client IP: 39.57.232.209 4/5/2023 2:00:39 PM | SP call for role insertion :230--1-- | Client IP: 39.57.232.209 4/5/2023 2:00:39 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 39.57.232.209 4/5/2023 2:00:42 PM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:00:42 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:00:44 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:00:50 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:00:50 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:01:00 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:01:01 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:01:28 PM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:01:28 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:01:36 PM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:01:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:01:50 PM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230| | Client IP: 39.57.232.209 4/5/2023 2:01:50 PM | shareMultipleCallingProfiles | Client IP: 39.57.232.209 4/5/2023 2:01:50 PM | profileIds : | Client IP: 39.57.232.209 4/5/2023 2:01:50 PM | SP call for role insertion :230--1-- | Client IP: 39.57.232.209 4/5/2023 2:01:50 PM | SP call for role insertion :230--2-- | Client IP: 39.57.232.209 4/5/2023 2:01:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 39.57.232.209 4/5/2023 2:01:52 PM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:01:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:01:56 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:01:58 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:01:58 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:02:06 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:02:06 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:02:13 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:02:13 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:02:13 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:02:15 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:02:40 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:02:40 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:02:40 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:02:41 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:03:16 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:03:16 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:03:17 PM | Request Received getUserModuleRights=> branchId:224userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:03:17 PM | Request Received getUserModuleRights=> branchId:224userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:03:26 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:03:26 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:03:27 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:03:30 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:03:47 PM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:03:47 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:05:02 PM | Request Received getDashboardData=> fid: 224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:05:02 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:05:03 PM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 224| | Client IP: 39.57.232.209 4/5/2023 2:05:03 PM | shareMultipleCallingProfiles | Client IP: 39.57.232.209 4/5/2023 2:05:03 PM | profileIds : | Client IP: 39.57.232.209 4/5/2023 2:05:03 PM | SP call for role insertion :224--1-- | Client IP: 39.57.232.209 4/5/2023 2:05:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 39.57.232.209 4/5/2023 2:05:07 PM | Request Received getDashboardData=> fid: 224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:05:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:05:09 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:05:11 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:05:15 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:05:19 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:05:19 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:05:25 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:05:25 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:05:37 PM | Request Received getUserModuleRights=> branchId:224userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:05:38 PM | Request Received getUserModuleRights=> branchId:224userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:05:50 PM | Request Received getDashboardData=> fid: 224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:05:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:06:00 PM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 224| | Client IP: 39.57.232.209 4/5/2023 2:06:00 PM | shareMultipleCallingProfiles | Client IP: 39.57.232.209 4/5/2023 2:06:00 PM | profileIds : | Client IP: 39.57.232.209 4/5/2023 2:06:00 PM | SP call for role insertion :224--2-- | Client IP: 39.57.232.209 4/5/2023 2:06:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 39.57.232.209 4/5/2023 2:06:03 PM | Request Received getDashboardData=> fid: 224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:06:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:06:11 PM | Request Received getUserModuleRights=> branchId:224userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:06:14 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:06:14 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:06:27 PM | Request Received getUserModuleRights=> branchId:224userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:06:34 PM | Request Received getUserModuleRights=> branchId:224userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:06:42 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:06:42 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:06:53 PM | Request Received getDashboardData=> fid: 224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:06:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:06:58 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:06:59 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:07:03 PM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 224| | Client IP: 39.57.232.209 4/5/2023 2:07:03 PM | shareMultipleCallingProfiles | Client IP: 39.57.232.209 4/5/2023 2:07:03 PM | profileIds : | Client IP: 39.57.232.209 4/5/2023 2:07:03 PM | SP call for role insertion :224--1-- | Client IP: 39.57.232.209 4/5/2023 2:07:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 39.57.232.209 4/5/2023 2:07:07 PM | Request Received getDashboardData=> fid: 224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:07:07 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:07:09 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:07:13 PM | Request Received getUserModuleRights=> branchId:224userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:07:13 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:07:13 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:07:16 PM | Request Received getUserModuleRights=> branchId:224userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:23:28 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:23:28 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:23:31 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:23:31 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:23:48 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: pap, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"4","CALL":{"order":[[{"category":4,"condition":{"weightage":1,"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 39.57.232.209 4/5/2023 2:23:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 39.57.232.209 4/5/2023 2:23:56 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:24:06 PM | Request Received getDashboardData=> fid: 224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:24:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:24:09 PM | Request Received getDashboardData=> fid: 230|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:24:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:24:19 PM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230|224| | Client IP: 39.57.232.209 4/5/2023 2:24:19 PM | shareMultipleCallingProfiles | Client IP: 39.57.232.209 4/5/2023 2:24:19 PM | profileIds : | Client IP: 39.57.232.209 4/5/2023 2:24:19 PM | SP call for role insertion :230--1-- | Client IP: 39.57.232.209 4/5/2023 2:24:19 PM | profileIds : | Client IP: 39.57.232.209 4/5/2023 2:24:19 PM | SP call for role insertion :230--1-- | Client IP: 39.57.232.209 4/5/2023 2:24:19 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 39.57.232.209 4/5/2023 2:24:23 PM | Request Received getDashboardData=> fid: 230|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:24:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:24:38 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:24:38 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:24:38 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:24:41 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:25:34 PM | Request Received getDashboardData=> fid: 230|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:25:34 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:25:37 PM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:25:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:25:43 PM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230| | Client IP: 39.57.232.209 4/5/2023 2:25:43 PM | shareMultipleCallingProfiles | Client IP: 39.57.232.209 4/5/2023 2:25:43 PM | profileIds :1131 | Client IP: 39.57.232.209 4/5/2023 2:25:43 PM | SP call for role insertion :230--1--1131 | Client IP: 39.57.232.209 4/5/2023 2:25:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 39.57.232.209 4/5/2023 2:25:48 PM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:25:48 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:25:51 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:25:51 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:25:53 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:25:56 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:26:46 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:27:07 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:27:22 PM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:27:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:27:36 PM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230| | Client IP: 39.57.232.209 4/5/2023 2:27:36 PM | shareMultipleCallingProfiles | Client IP: 39.57.232.209 4/5/2023 2:27:36 PM | profileIds :1121,1131 | Client IP: 39.57.232.209 4/5/2023 2:27:36 PM | SP call for role insertion :230--2--1121,1131 | Client IP: 39.57.232.209 4/5/2023 2:27:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 39.57.232.209 4/5/2023 2:27:41 PM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:27:41 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:27:48 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:27:48 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:28:03 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:28:03 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:28:03 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:28:18 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:28:42 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:28:57 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:28:57 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:29:09 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:29:09 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:29:34 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:30:28 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:30:28 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:30:43 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:30:44 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:30:55 PM | Request Received addBranchCounter=> BranchId: 230, CounterId: 1, Profile Count: 2 | Client IP: 39.57.232.209 4/5/2023 2:30:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 39.57.232.209 4/5/2023 2:33:31 PM | Request Received addBranchCounter=> BranchId: 230, CounterId: 2, Profile Count: 2 | Client IP: 39.57.232.209 4/5/2023 2:33:31 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 39.57.232.209 4/5/2023 2:36:23 PM | Request Received addBranchCounter=> BranchId: 230, CounterId: 3, Profile Count: 1 | Client IP: 39.57.232.209 4/5/2023 2:36:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 39.57.232.209 4/5/2023 2:39:02 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:39:02 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:39:05 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:39:05 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:39:24 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: pap 2, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"4","CALL":{"order":[[{"category":4,"condition":{"weightage":1,"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 39.57.232.209 4/5/2023 2:39:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 39.57.232.209 4/5/2023 2:39:25 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:39:34 PM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:39:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:42:15 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:42:21 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:42:30 PM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:42:31 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 39.57.232.209 4/5/2023 2:42:31 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 39.57.232.209 4/5/2023 2:42:50 PM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:42:50 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:42:59 PM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230| | Client IP: 39.57.232.209 4/5/2023 2:42:59 PM | shareMultipleCallingProfiles | Client IP: 39.57.232.209 4/5/2023 2:42:59 PM | profileIds :1133 | Client IP: 39.57.232.209 4/5/2023 2:42:59 PM | SP call for role insertion :230--1--1133 | Client IP: 39.57.232.209 4/5/2023 2:42:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 39.57.232.209 4/5/2023 2:43:03 PM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:43:03 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:51:47 PM | Request Received getReportData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 fOtherParameters: category:UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 39.57.232.209 4/5/2023 2:51:48 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":19,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":12,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:43:58\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":5.26,\"AvgServiceTime\":\"00:00:28\",\"ServiceSLACount\":12,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":3,\"PercentageNoShowTickets\":15.79,\"UnqualifiedTickets\":4,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"12 / 19 (63.16%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:43:58 | SLA: 5.26%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:28 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (15.79%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.48,\"AverageWaitingTimePerCategory\":43.97,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 39.57.232.209 4/5/2023 2:51:57 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:52:08 PM | Request Received getDashboardData=> fid: 230|229|224| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:52:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:52:11 PM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:52:11 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:52:20 PM | Request Received shareMultipleCallingProfiles=> ProfileId: System.Collections.Generic.List`1[System.Int32], Branches: 230| | Client IP: 39.57.232.209 4/5/2023 2:52:20 PM | shareMultipleCallingProfiles | Client IP: 39.57.232.209 4/5/2023 2:52:21 PM | profileIds :1133 | Client IP: 39.57.232.209 4/5/2023 2:52:21 PM | SP call for role insertion :230--1--1133 | Client IP: 39.57.232.209 4/5/2023 2:52:21 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile shared | Client IP: 39.57.232.209 4/5/2023 2:52:24 PM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2023-04-05 fto: 2023-04-05 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 39.57.232.209 4/5/2023 2:52:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 39.57.232.209 4/5/2023 2:52:28 PM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 39.57.232.209 4/5/2023 2:52:55 PM | Request Received addBranchCounter=> BranchId: 230, CounterId: 4, Profile Count: 1 | Client IP: 39.57.232.209 4/5/2023 2:52:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 39.57.232.209 4/5/2023 2:53:43 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 39.57.232.209 4/5/2023 2:53:43 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 39.57.232.209