1/31/2023 12:46:14 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/31/2023 12:46:14 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/31/2023 12:46:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/31/2023 12:46:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/31/2023 12:46:20 AM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146
1/31/2023 12:46:20 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"VR6NURAX8L"} | Client IP: 125.209.125.146
1/31/2023 12:46:21 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146
1/31/2023 12:46:23 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/31/2023 12:46:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/31/2023 12:46:26 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/31/2023 12:46:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/31/2023 12:46:27 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/31/2023 12:46:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/31/2023 12:46:28 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 12:46:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 12:47:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 12:47:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 12:48:23 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 12:48:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 12:49:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 12:49:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 12:50:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 12:50:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 12:51:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 12:51:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 12:51:30 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/31/2023 12:51:31 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appcitas\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Extra\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/31/2023 12:51:42 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/31/2023 12:51:43 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test National state bank of pa\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test National state bank of pa\",\"OperatorName\":\"r2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"r1\",\"r2\",\"b1\",\"b2\",\"b3\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/31/2023 12:51:48 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/31/2023 12:51:48 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"Test National state bank of pa\",\"Teller\":\"r1\",\"EmpID\":\"29032\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Test National state bank of pa\",\"Teller\":\"r2\",\"EmpID\":\"56661\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":\"56777\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Usman\",\"EmpID\":\"67855\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Farhan\",\"EmpID\":\"24567\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"qurat\",\"EmpID\":\"98754\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"ebad\",\"EmpID\":\"1236\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"yasir\",\"EmpID\":\"2346\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"esha\",\"EmpID\":\"6512\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"rabeet\",\"EmpID\":\"5341\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"kisa\",\"EmpID\":\"1254\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"almira\",\"EmpID\":\"2377\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"farwa\",\"EmpID\":\"1239\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":\"5666\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":\"78979\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a4\",\"EmpID\":\"76756\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a5\",\"EmpID\":\"90234\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"r1\",\"EmpID\":\"29032\",\"ActiveDirectory\":null,\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/31/2023 12:51:52 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-30 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/31/2023 12:52:00 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"12:09:55\",\"EndTime\":\"12:10:54\",\"EnlapsedTime\":\"00:00:59\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"17:36:38\",\"EndTime\":\"17:37:12\",\"EnlapsedTime\":\"00:00:34\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"27/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"11:39:57\",\"EndTime\":\"11:42:32\",\"EnlapsedTime\":\"00:02:35\",\"ActivityName\":\"Coffee time\",\"ActivityStartTime\":\"2023-01-27 11:40:11.000\",\"ActivityEndTime\":\"2023-01-27 11:40:12.000\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"27/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"11:39:57\",\"EndTime\":\"11:42:32\",\"EnlapsedTime\":\"00:02:35\",\"ActivityName\":\"Some urgent work\",\"ActivityStartTime\":\"2023-01-27 11:40:16.000\",\"ActivityEndTime\":\"2023-01-27 11:40:19.000\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"27/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"11:48:40\",\"EndTime\":\"11:56:41\",\"EnlapsedTime\":\"00:08:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"27/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"05:10:41\",\"EndTime\":\"05:24:28\",\"EnlapsedTime\":\"00:13:47\",\"ActivityName\":\"Coffee time\",\"ActivityStartTime\":\"2023-01-25 05:19:36.000\",\"ActivityEndTime\":\"2023-01-25 05:21:21.000\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":\"56777\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":\"56777\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":\"56777\",\"ActiveDirectory\":\"-\",\"Date\":\"27/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":\"56777\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"00:12:00\",\"EndTime\":\"01:09:16\",\"EnlapsedTime\":\"00:57:16\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"05:00:20\",\"EndTime\":\"06:10:59\",\"EnlapsedTime\":\"01:10:39\",\"ActivityName\":\"Some urgent work\",\"ActivityStartTime\":\"2023-01-25 05:19:30.000\",\"ActivityEndTime\":\"2023-01-25 05:22:37.000\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":\"5666\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":\"5666\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"01:19:33\",\"EndTime\":\"01:22:13\",\"EnlapsedTime\":\"00:02:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":\"78979\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":\"78979\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/31/2023 12:56:59 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-30 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/31/2023 12:57:04 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket Status\"},{\"colName\":\"Happy\",\"colText\":\"Happy\"},{\"colName\":\"Satisfied\",\"colText\":\"Satisfied\"},{\"colName\":\"Dissatisfied\",\"colText\":\"Dissatisfied\"},{\"colName\":\"TerminalID\",\"colText\":\"Terminal ID\"},{\"colName\":\"TellerID\",\"colText\":\"Teller ID\"},{\"colName\":\"TellerName\",\"colText\":\"Teller Name\"}]","reportBody":"[{\"TicketId\":2301240229000000001,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE001\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"04:57:35\",\"TransactionServingTime\":\"00:01:43\",\"TransactionWaitingTime\":\"00:06:44\",\"TransactionEndTime\":\"05:06:02\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000002,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE002\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:45\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:00:27\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Transferred\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000003,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE003\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:46\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:13:14\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000004,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad 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Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000022,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:36:20\",\"TransactionServingTime\":\"00:00:02\",\"TransactionWaitingTime\":\"00:00:25\",\"TransactionEndTime\":\"17:36:47\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000023,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:36:20\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:27\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000024,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:36:20\",\"TransactionServingTime\":\"00:00:08\",\"TransactionWaitingTime\":\"00:00:43\",\"TransactionEndTime\":\"17:37:11\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000025,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE001\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:49:10\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2301290230000000026,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE002\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:53:08\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"}]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"52/37\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:03:58\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:01:33\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/31/2023 12:59:15 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-30 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/31/2023 12:59:24 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":18,\"AvgServiceTime\":\"00:02:19\",\"SLA\":77.78,\"DaysWorked\":2,\"LoggedTime\":\"02:07:55\",\"ServingPercentage\":32.77,\"BackendPercentage\":2.44,\"IdlePercentage\":64.79,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":2,\"AvgServiceTime\":\"00:01:08\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:02:40\",\"ServingPercentage\":85.00,\"BackendPercentage\":0.00,\"IdlePercentage\":15.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":15,\"AvgServiceTime\":\"00:00:11\",\"SLA\":100.00,\"DaysWorked\":3,\"LoggedTime\":\"00:12:09\",\"ServingPercentage\":22.77,\"BackendPercentage\":0.55,\"IdlePercentage\":76.68,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":2,\"AvgServiceTime\":\"00:05:21\",\"SLA\":50.00,\"DaysWorked\":1,\"LoggedTime\":\"00:13:47\",\"ServingPercentage\":77.63,\"BackendPercentage\":12.70,\"IdlePercentage\":9.67,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"a1\",\"a2\",\"a3\"],\"TicketServed\":[15,2,0,18,2,0],\"SLA\":[100.00,50.00,0.00,77.78,100.00,0.00],\"ServingPercentage\":[22.77,77.63,0.00,32.77,85.00,0.00],\"BackendPercentage\":[0.55,12.70,0.00,2.44,0.00,0.00],\"IdlePercentage\":[76.68,9.67,0.00,64.79,15.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/31/2023 12:59:34 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-30 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/31/2023 12:59:41 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket Status\"},{\"colName\":\"Happy\",\"colText\":\"Happy\"},{\"colName\":\"Satisfied\",\"colText\":\"Satisfied\"},{\"colName\":\"Dissatisfied\",\"colText\":\"Dissatisfied\"},{\"colName\":\"TerminalID\",\"colText\":\"Terminal ID\"},{\"colName\":\"TellerID\",\"colText\":\"Teller ID\"},{\"colName\":\"TellerName\",\"colText\":\"Teller Name\"}]","reportBody":"[{\"TicketId\":2301240229000000001,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE001\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"04:57:35\",\"TransactionServingTime\":\"00:01:43\",\"TransactionWaitingTime\":\"00:06:44\",\"TransactionEndTime\":\"05:06:02\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000002,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE002\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:45\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:00:27\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Transferred\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000003,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE003\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:46\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:13:14\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000004,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE004\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:06:02\",\"TransactionServingTime\":\"00:00:04\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"05:06:06\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000005,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:06:07\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000006,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"FE002\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:06:15\",\"TransactionServingTime\":\"00:12:37\",\"TransactionWaitingTime\":\"00:00:07\",\"TransactionEndTime\":\"05:18:59\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000007,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE005\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:05\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:00:04\",\"TransactionEndTime\":\"05:19:10\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000008,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE006\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:06\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:05\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000009,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE007\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:06\",\"TransactionServingTime\":\"00:00:02\",\"TransactionWaitingTime\":\"00:00:07\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Transferred\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000010,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE008\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:06\",\"TransactionServingTime\":\"00:00:08\",\"TransactionWaitingTime\":\"00:00:15\",\"TransactionEndTime\":\"05:19:29\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000011,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"FE007\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:15\",\"TransactionServingTime\":\"00:00:02\",\"TransactionWaitingTime\":\"00:00:03\",\"TransactionEndTime\":\"05:19:20\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000012,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE009\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:22:43\",\"TransactionServingTime\":\"00:00:13\",\"TransactionWaitingTime\":\"00:01:06\",\"TransactionEndTime\":\"06:09:49\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000013,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE010\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:24:00\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2301240229000000014,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE011\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:56:28\",\"TransactionServingTime\":\"00:12:14\",\"TransactionWaitingTime\":\"00:00:24\",\"TransactionEndTime\":\"06:09:09\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240230000000001,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:05\",\"TransactionServingTime\":\"00:08:43\",\"TransactionWaitingTime\":\"00:05:47\",\"TransactionEndTime\":\"05:19:35\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":2,\"TellerName\":\"b2\"},{\"TicketId\":2301240230000000002,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:47\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:15:47\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":2,\"TellerName\":\"b2\"},{\"TicketId\":2301240230000000003,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:47\",\"TransactionServingTime\":\"00:01:59\",\"TransactionWaitingTime\":\"00:16:40\",\"TransactionEndTime\":\"05:24:26\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":2,\"TellerName\":\"b2\"},{\"TicketId\":2301240230000000004,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:48\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2301250229000000015,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR001\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"00:53:08\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:10\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000016,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR002\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"00:53:09\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:33\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000017,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR003\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"00:53:10\",\"TransactionServingTime\":\"00:06:03\",\"TransactionWaitingTime\":\"00:00:35\",\"TransactionEndTime\":\"00:59:48\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000018,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR004\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"00:53:11\",\"TransactionServingTime\":\"00:00:48\",\"TransactionWaitingTime\":\"00:06:43\",\"TransactionEndTime\":\"01:00:42\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000019,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR005\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:00:07\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:00:37\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Transferred\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000020,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR006\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:00:09\",\"TransactionServingTime\":\"00:01:14\",\"TransactionWaitingTime\":\"00:00:53\",\"TransactionEndTime\":\"01:02:16\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000021,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"TR005\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:00:47\",\"TransactionServingTime\":\"00:00:08\",\"TransactionWaitingTime\":\"00:00:05\",\"TransactionEndTime\":\"01:01:00\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000022,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR007\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:01:11\",\"TransactionServingTime\":\"00:00:19\",\"TransactionWaitingTime\":\"00:01:19\",\"TransactionEndTime\":\"01:02:49\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000023,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR008\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:02:54\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:01\",\"TransactionEndTime\":\"01:02:56\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000024,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR009\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:02:56\",\"TransactionServingTime\":\"00:06:13\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"01:09:09\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000025,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:19:13\",\"TransactionServingTime\":\"00:00:15\",\"TransactionWaitingTime\":\"00:00:33\",\"TransactionEndTime\":\"01:20:01\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":2,\"TellerName\":\"a2\"},{\"TicketId\":2301250229000000026,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE001\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:20:08\",\"TransactionServingTime\":\"00:02:01\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"01:22:09\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":2,\"TellerName\":\"a2\"},{\"TicketId\":2301250230000000005,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"11:48:14\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:21:45\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301250230000000006,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"11:48:16\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:21:45\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301250230000000007,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"11:52:45\",\"TransactionServingTime\":\"00:00:04\",\"TransactionWaitingTime\":\"00:17:36\",\"TransactionEndTime\":\"12:10:26\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301250230000000008,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"11:52:45\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:17:42\",\"TransactionEndTime\":\"12:10:30\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301250230000000009,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT005\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"11:52:50\",\"TransactionServingTime\":\"00:00:13\",\"TransactionWaitingTime\":\"00:17:42\",\"TransactionEndTime\":\"12:10:45\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301250230000000010,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT006\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"12:10:42\",\"TransactionServingTime\":\"00:00:04\",\"TransactionWaitingTime\":\"00:00:05\",\"TransactionEndTime\":\"12:10:51\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000011,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:21\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:00:42\",\"TransactionEndTime\":\"11:40:06\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000012,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:22\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:00:45\",\"TransactionEndTime\":\"11:40:08\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000013,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:22\",\"TransactionServingTime\":\"00:00:08\",\"TransactionWaitingTime\":\"00:00:58\",\"TransactionEndTime\":\"11:40:29\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000014,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:23\",\"TransactionServingTime\":\"00:00:02\",\"TransactionWaitingTime\":\"00:01:07\",\"TransactionEndTime\":\"11:40:32\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000015,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT005\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:23\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:01:10\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000016,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT006\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:25\",\"TransactionServingTime\":\"00:01:52\",\"TransactionWaitingTime\":\"00:01:10\",\"TransactionEndTime\":\"11:42:27\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000017,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT007\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:46:46\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:01:56\",\"TransactionEndTime\":\"11:48:45\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000018,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT008\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:47:38\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:02:49\",\"TransactionEndTime\":\"11:50:28\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000019,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT009\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:51:04\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:05:32\",\"TransactionEndTime\":\"11:56:37\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000020,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT010\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:52:06\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:04:32\",\"TransactionEndTime\":\"11:56:39\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000021,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:36:19\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000022,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:36:20\",\"TransactionServingTime\":\"00:00:02\",\"TransactionWaitingTime\":\"00:00:25\",\"TransactionEndTime\":\"17:36:47\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000023,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:36:20\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:27\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000024,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:36:20\",\"TransactionServingTime\":\"00:00:08\",\"TransactionWaitingTime\":\"00:00:43\",\"TransactionEndTime\":\"17:37:11\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000025,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE001\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:49:10\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2301290230000000026,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE002\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:53:08\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"}]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"52/37\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:03:58\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:01:33\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/31/2023 1:05:41 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/31/2023 1:05:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/31/2023 1:05:43 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-23 fto: 2023-01-29 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 1:05:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 1:07:03 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-27 fto: 2023-01-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 1:07:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 1:17:06 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.17
1/31/2023 1:17:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.97.17
1/31/2023 1:17:07 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-27 fto: 2023-01-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 119.73.97.17
1/31/2023 1:17:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17
1/31/2023 1:17:41 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 119.73.97.17
1/31/2023 1:17:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17
1/31/2023 1:18:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 119.73.97.17
1/31/2023 1:18:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17
1/31/2023 1:19:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 119.73.97.17
1/31/2023 1:19:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17
1/31/2023 1:19:45 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 119.73.97.17
1/31/2023 1:19:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17
1/31/2023 1:19:52 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.17
1/31/2023 1:19:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.97.17
1/31/2023 1:19:52 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.17
1/31/2023 1:19:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.97.17
1/31/2023 1:19:53 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.17
1/31/2023 1:19:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.17
1/31/2023 1:19:55 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.17
1/31/2023 1:19:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17
1/31/2023 1:19:56 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.17
1/31/2023 1:19:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17
1/31/2023 1:19:58 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.17
1/31/2023 1:19:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.97.17
1/31/2023 1:19:58 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 119.73.97.17
1/31/2023 1:19:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17
1/31/2023 1:20:52 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 119.73.97.17
1/31/2023 1:20:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17
1/31/2023 1:21:52 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 119.73.97.17
1/31/2023 1:21:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17
1/31/2023 1:22:52 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 119.73.97.17
1/31/2023 1:22:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17
1/31/2023 1:23:19 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.17
1/31/2023 1:23:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.17
1/31/2023 1:23:20 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.17
1/31/2023 1:23:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.97.17
1/31/2023 1:23:20 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.17
1/31/2023 1:23:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.97.17
1/31/2023 1:23:23 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.17
1/31/2023 1:23:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.97.17
1/31/2023 1:23:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 119.73.97.17
1/31/2023 1:23:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17
1/31/2023 1:24:19 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 119.73.97.17
1/31/2023 1:24:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17
1/31/2023 1:25:19 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 119.73.97.17
1/31/2023 1:25:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17
1/31/2023 1:25:35 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.17
1/31/2023 1:25:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.97.17
1/31/2023 1:25:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 119.73.97.17
1/31/2023 1:25:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17
1/31/2023 1:25:42 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 119.73.97.17
1/31/2023 1:25:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17
1/31/2023 1:26:35 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.17
1/31/2023 1:26:36 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:02:02\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":57.14,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":88.89,\"NoShowTickets\":2,\"PercentageNoShowTickets\":14.29,\"UnqualifiedTickets\":3,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 14 (64.29%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:02:02 | SLA: 57.14%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:49 | SLA: 88.89%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (14.29%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":2.04,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17
1/31/2023 1:26:39 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.17
1/31/2023 1:26:43 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":18,\"AvgServiceTime\":\"00:02:19\",\"SLA\":77.78,\"DaysWorked\":2,\"LoggedTime\":\"02:07:55\",\"ServingPercentage\":32.77,\"BackendPercentage\":2.44,\"IdlePercentage\":64.79,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":2,\"AvgServiceTime\":\"00:01:08\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:02:40\",\"ServingPercentage\":85.00,\"BackendPercentage\":0.00,\"IdlePercentage\":15.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":15,\"AvgServiceTime\":\"00:00:11\",\"SLA\":100.00,\"DaysWorked\":3,\"LoggedTime\":\"00:12:09\",\"ServingPercentage\":22.77,\"BackendPercentage\":0.55,\"IdlePercentage\":76.68,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":2,\"AvgServiceTime\":\"00:05:21\",\"SLA\":50.00,\"DaysWorked\":1,\"LoggedTime\":\"00:13:47\",\"ServingPercentage\":77.63,\"BackendPercentage\":12.70,\"IdlePercentage\":9.67,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"a1\",\"a2\",\"a3\"],\"TicketServed\":[15,2,0,18,2,0],\"SLA\":[100.00,50.00,0.00,77.78,100.00,0.00],\"ServingPercentage\":[22.77,77.63,0.00,32.77,85.00,0.00],\"BackendPercentage\":[0.55,12.70,0.00,2.44,0.00,0.00],\"IdlePercentage\":[76.68,9.67,0.00,64.79,15.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17
1/31/2023 1:26:45 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.17
1/31/2023 1:26:46 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17
1/31/2023 1:30:10 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/31/2023 1:30:11 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:02:02\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":57.14,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":88.89,\"NoShowTickets\":2,\"PercentageNoShowTickets\":14.29,\"UnqualifiedTickets\":3,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 14 (64.29%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:02:02 | SLA: 57.14%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:49 | SLA: 88.89%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (14.29%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":2.04,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/31/2023 1:30:16 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/31/2023 1:30:24 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":18,\"AvgServiceTime\":\"00:02:19\",\"SLA\":77.78,\"DaysWorked\":2,\"LoggedTime\":\"02:07:55\",\"ServingPercentage\":32.77,\"BackendPercentage\":2.44,\"IdlePercentage\":64.79,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":2,\"AvgServiceTime\":\"00:01:08\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:02:40\",\"ServingPercentage\":85.00,\"BackendPercentage\":0.00,\"IdlePercentage\":15.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":15,\"AvgServiceTime\":\"00:00:11\",\"SLA\":100.00,\"DaysWorked\":3,\"LoggedTime\":\"00:12:09\",\"ServingPercentage\":22.77,\"BackendPercentage\":0.55,\"IdlePercentage\":76.68,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":2,\"AvgServiceTime\":\"00:05:21\",\"SLA\":50.00,\"DaysWorked\":1,\"LoggedTime\":\"00:13:47\",\"ServingPercentage\":77.63,\"BackendPercentage\":12.70,\"IdlePercentage\":9.67,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"a1\",\"a2\",\"a3\"],\"TicketServed\":[15,2,0,18,2,0],\"SLA\":[100.00,50.00,0.00,77.78,100.00,0.00],\"ServingPercentage\":[22.77,77.63,0.00,32.77,85.00,0.00],\"BackendPercentage\":[0.55,12.70,0.00,2.44,0.00,0.00],\"IdlePercentage\":[76.68,9.67,0.00,64.79,15.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/31/2023 1:30:30 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/31/2023 1:30:30 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:02:02\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":57.14,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":88.89,\"NoShowTickets\":2,\"PercentageNoShowTickets\":14.29,\"UnqualifiedTickets\":3,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"9 / 14 (64.29%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:02:02 | SLA: 57.14%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:49 | SLA: 88.89%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (14.29%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":2.04,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/31/2023 1:30:33 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/31/2023 1:30:37 AM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"17:00\",\"IssuedTickets\":2,\"PercentageIssuedTickets\":14,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 2 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-hourly-detail-component","graphData":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"17:00\",\"IssuedTickets\":2,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/31/2023 1:32:51 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/31/2023 1:32:53 AM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-hourly-detail-component","graphData":"[{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/31/2023 1:40:12 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/31/2023 1:40:14 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test National state bank of pa\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test National state bank of pa\",\"OperatorName\":\"r2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"r1\",\"r2\",\"b1\",\"b2\",\"b3\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/31/2023 1:40:17 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/31/2023 1:40:17 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"Test National state bank of pa\",\"Teller\":\"r1\",\"EmpID\":\"29032\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Test National state bank of pa\",\"Teller\":\"r2\",\"EmpID\":\"56661\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":\"56777\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Usman\",\"EmpID\":\"67855\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Farhan\",\"EmpID\":\"24567\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"qurat\",\"EmpID\":\"98754\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"ebad\",\"EmpID\":\"1236\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"yasir\",\"EmpID\":\"2346\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"esha\",\"EmpID\":\"6512\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"rabeet\",\"EmpID\":\"5341\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"kisa\",\"EmpID\":\"1254\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"almira\",\"EmpID\":\"2377\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"farwa\",\"EmpID\":\"1239\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":\"5666\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":\"78979\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a4\",\"EmpID\":\"76756\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a5\",\"EmpID\":\"90234\",\"ActiveDirectory\":\"-\",\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"r1\",\"EmpID\":\"29032\",\"ActiveDirectory\":null,\"Date\":\"31/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/31/2023 1:40:28 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/31/2023 1:40:31 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"12:09:55\",\"EndTime\":\"12:10:54\",\"EnlapsedTime\":\"00:00:59\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"17:36:38\",\"EndTime\":\"17:37:12\",\"EnlapsedTime\":\"00:00:34\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"27/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"11:39:57\",\"EndTime\":\"11:42:32\",\"EnlapsedTime\":\"00:02:35\",\"ActivityName\":\"Coffee time\",\"ActivityStartTime\":\"2023-01-27 11:40:11.000\",\"ActivityEndTime\":\"2023-01-27 11:40:12.000\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"27/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"11:39:57\",\"EndTime\":\"11:42:32\",\"EnlapsedTime\":\"00:02:35\",\"ActivityName\":\"Some urgent work\",\"ActivityStartTime\":\"2023-01-27 11:40:16.000\",\"ActivityEndTime\":\"2023-01-27 11:40:19.000\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"27/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"11:48:40\",\"EndTime\":\"11:56:41\",\"EnlapsedTime\":\"00:08:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"27/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"05:10:41\",\"EndTime\":\"05:24:28\",\"EnlapsedTime\":\"00:13:47\",\"ActivityName\":\"Coffee time\",\"ActivityStartTime\":\"2023-01-25 05:19:36.000\",\"ActivityEndTime\":\"2023-01-25 05:21:21.000\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":\"56777\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":\"56777\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":\"56777\",\"ActiveDirectory\":\"-\",\"Date\":\"27/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":\"56777\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"00:12:00\",\"EndTime\":\"01:09:16\",\"EnlapsedTime\":\"00:57:16\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"05:00:20\",\"EndTime\":\"06:10:59\",\"EnlapsedTime\":\"01:10:39\",\"ActivityName\":\"Some urgent work\",\"ActivityStartTime\":\"2023-01-25 05:19:30.000\",\"ActivityEndTime\":\"2023-01-25 05:22:37.000\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":\"5666\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":\"5666\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"01:19:33\",\"EndTime\":\"01:22:13\",\"EnlapsedTime\":\"00:02:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":\"78979\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":\"78979\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/31/2023 1:41:27 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Receptionist Report rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/31/2023 1:41:30 AM | Response Sent => {"reportName":"Receptionist Report","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketsIssued\",\"colText\":\"Ticket(s) Issued\"},{\"colName\":\"IssuedTicketsPercentage\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"BackOfficeTime\",\"colText\":\"BackOffice Time\"},{\"colName\":\"BackOfficeCount\",\"colText\":\"BackOffice Count\"},{\"colName\":\"BackOfficeTimePercentage\",\"colText\":\"BackOffice Time %\"},{\"colName\":\"IdleTimePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"Counter\",\"colText\":\"Counter\"},{\"colName\":\"LoginTime\",\"colText\":\"BackOffice Start Time\"},{\"colName\":\"LogoutTime\",\"colText\":\"BackOffice End Time\"},{\"colName\":\"BackOfficeActivity\",\"colText\":\"BackOffice Activity\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":66454,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"74.16\",\"Date\":\"26/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   00:12:00   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   01:09:16   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   1   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:57:16   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":66454,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":1,\"BackOfficeTime\":\"00:03:07\",\"BackOfficeTimePercentage\":\"4.41\",\"IdleTimePercentage\":\"57.21\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   05:00:20   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   06:10:59   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   2   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   01:10:39   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   Some urgent work   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":5666,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   - 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  \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":53222,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":2,\"BackOfficeTime\":\"00:00:04\",\"BackOfficeTimePercentage\":\"0.63\",\"IdleTimePercentage\":\"78.62\",\"Date\":\"27/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   11:39:57   \\u003c/div\\u003e\\u003chr\\u003e\\u003cdiv\\u003e   11:39:57   \\u003c/div\\u003e\\u003chr\\u003e\\u003cdiv\\u003e   11:48:40   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   11:42:32   \\u003cdiv\\u003e\\u003chr\\u003e\\u003cdiv\\u003e   11:42:32   \\u003cdiv\\u003e\\u003chr\\u003e\\u003cdiv\\u003e   11:56:41   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   2   \\u003c/div\\u003e\\u003chr\\u003e\\u003cdiv style=\\\"text-align:center\\\"\\u003e   2   \\u003c/div\\u003e\\u003chr\\u003e\\u003cdiv style=\\\"text-align:center\\\"\\u003e   2   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:02:35   \\u003cdiv\\u003e\\u003chr\\u003e\\u003cdiv\\u003e   00:02:35   \\u003cdiv\\u003e\\u003chr\\u003e\\u003cdiv\\u003e   00:08:01   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   Coffee time   \\u003cdiv\\u003e\\u003chr\\u003e\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   Some urgent work   \\u003cdiv\\u003e\\u003chr\\u003e\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":56677,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"26/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":56677,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"27/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":56677,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"30/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":56677,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":1,\"BackOfficeTime\":\"00:01:45\",\"BackOfficeTimePercentage\":\"12.70\",\"IdleTimePercentage\":\"9.67\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   05:10:41   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   05:24:28   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   1   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:13:47   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   Coffee time   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":56777,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":56777,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"26/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":56777,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"27/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":56777,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"30/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/31/2023 1:48:18 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/31/2023 1:48:25 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket Status\"},{\"colName\":\"Happy\",\"colText\":\"Happy\"},{\"colName\":\"Satisfied\",\"colText\":\"Satisfied\"},{\"colName\":\"Dissatisfied\",\"colText\":\"Dissatisfied\"},{\"colName\":\"TerminalID\",\"colText\":\"Terminal ID\"},{\"colName\":\"TellerID\",\"colText\":\"Teller ID\"},{\"colName\":\"TellerName\",\"colText\":\"Teller Name\"}]","reportBody":"[{\"TicketId\":2301240229000000001,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE001\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"04:57:35\",\"TransactionServingTime\":\"00:01:43\",\"TransactionWaitingTime\":\"00:06:44\",\"TransactionEndTime\":\"05:06:02\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000002,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE002\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:45\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:00:27\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Transferred\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000003,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE003\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:46\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:13:14\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000004,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE004\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:06:02\",\"TransactionServingTime\":\"00:00:04\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"05:06:06\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000005,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:06:07\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000006,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"FE002\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:06:15\",\"TransactionServingTime\":\"00:12:37\",\"TransactionWaitingTime\":\"00:00:07\",\"TransactionEndTime\":\"05:18:59\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000007,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE005\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:05\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:00:04\",\"TransactionEndTime\":\"05:19:10\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000008,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE006\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:06\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:05\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000009,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE007\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:06\",\"TransactionServingTime\":\"00:00:02\",\"TransactionWaitingTime\":\"00:00:07\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Transferred\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000010,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE008\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:06\",\"TransactionServingTime\":\"00:00:08\",\"TransactionWaitingTime\":\"00:00:15\",\"TransactionEndTime\":\"05:19:29\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000011,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"FE007\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:15\",\"TransactionServingTime\":\"00:00:02\",\"TransactionWaitingTime\":\"00:00:03\",\"TransactionEndTime\":\"05:19:20\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000012,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE009\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:22:43\",\"TransactionServingTime\":\"00:00:13\",\"TransactionWaitingTime\":\"00:01:06\",\"TransactionEndTime\":\"06:09:49\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000013,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE010\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:24:00\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2301240229000000014,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE011\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:56:28\",\"TransactionServingTime\":\"00:12:14\",\"TransactionWaitingTime\":\"00:00:24\",\"TransactionEndTime\":\"06:09:09\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240230000000001,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:05\",\"TransactionServingTime\":\"00:08:43\",\"TransactionWaitingTime\":\"00:05:47\",\"TransactionEndTime\":\"05:19:35\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":2,\"TellerName\":\"b2\"},{\"TicketId\":2301240230000000002,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:47\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:15:47\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":2,\"TellerName\":\"b2\"},{\"TicketId\":2301240230000000003,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:47\",\"TransactionServingTime\":\"00:01:59\",\"TransactionWaitingTime\":\"00:16:40\",\"TransactionEndTime\":\"05:24:26\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":2,\"TellerName\":\"b2\"},{\"TicketId\":2301240230000000004,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:48\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2301250229000000015,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR001\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"00:53:08\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:10\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000016,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR002\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"00:53:09\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:33\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000017,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR003\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"00:53:10\",\"TransactionServingTime\":\"00:06:03\",\"TransactionWaitingTime\":\"00:00:35\",\"TransactionEndTime\":\"00:59:48\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000018,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR004\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"00:53:11\",\"TransactionServingTime\":\"00:00:48\",\"TransactionWaitingTime\":\"00:06:43\",\"TransactionEndTime\":\"01:00:42\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000019,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR005\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:00:07\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:00:37\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Transferred\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000020,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR006\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:00:09\",\"TransactionServingTime\":\"00:01:14\",\"TransactionWaitingTime\":\"00:00:53\",\"TransactionEndTime\":\"01:02:16\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000021,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad 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Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000023,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR008\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:02:54\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:01\",\"TransactionEndTime\":\"01:02:56\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000024,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR009\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:02:56\",\"TransactionServingTime\":\"00:06:13\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"01:09:09\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000025,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:19:13\",\"TransactionServingTime\":\"00:00:15\",\"TransactionWaitingTime\":\"00:00:33\",\"TransactionEndTime\":\"01:20:01\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":2,\"TellerName\":\"a2\"},{\"TicketId\":2301250229000000026,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE001\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:20:08\",\"TransactionServingTime\":\"00:02:01\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"01:22:09\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":2,\"TellerName\":\"a2\"},{\"TicketId\":2301250230000000005,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"11:48:14\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:21:45\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301250230000000006,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"11:48:16\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:21:45\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301250230000000007,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"11:52:45\",\"TransactionServingTime\":\"00:00:04\",\"TransactionWaitingTime\":\"00:17:36\",\"TransactionEndTime\":\"12:10:26\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301250230000000008,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"11:52:45\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:17:42\",\"TransactionEndTime\":\"12:10:30\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301250230000000009,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT005\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"11:52:50\",\"TransactionServingTime\":\"00:00:13\",\"TransactionWaitingTime\":\"00:17:42\",\"TransactionEndTime\":\"12:10:45\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301250230000000010,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT006\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"12:10:42\",\"TransactionServingTime\":\"00:00:04\",\"TransactionWaitingTime\":\"00:00:05\",\"TransactionEndTime\":\"12:10:51\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000011,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:21\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:00:42\",\"TransactionEndTime\":\"11:40:06\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000012,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:22\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:00:45\",\"TransactionEndTime\":\"11:40:08\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000013,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:22\",\"TransactionServingTime\":\"00:00:08\",\"TransactionWaitingTime\":\"00:00:58\",\"TransactionEndTime\":\"11:40:29\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000014,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:23\",\"TransactionServingTime\":\"00:00:02\",\"TransactionWaitingTime\":\"00:01:07\",\"TransactionEndTime\":\"11:40:32\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000015,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT005\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:23\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:01:10\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000016,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT006\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:25\",\"TransactionServingTime\":\"00:01:52\",\"TransactionWaitingTime\":\"00:01:10\",\"TransactionEndTime\":\"11:42:27\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000017,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT007\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:46:46\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:01:56\",\"TransactionEndTime\":\"11:48:45\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000018,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT008\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:47:38\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:02:49\",\"TransactionEndTime\":\"11:50:28\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000019,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT009\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:51:04\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:05:32\",\"TransactionEndTime\":\"11:56:37\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000020,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT010\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:52:06\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:04:32\",\"TransactionEndTime\":\"11:56:39\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000021,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:36:19\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000022,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:36:20\",\"TransactionServingTime\":\"00:00:02\",\"TransactionWaitingTime\":\"00:00:25\",\"TransactionEndTime\":\"17:36:47\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000023,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:36:20\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:27\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000024,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:36:20\",\"TransactionServingTime\":\"00:00:08\",\"TransactionWaitingTime\":\"00:00:43\",\"TransactionEndTime\":\"17:37:11\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000025,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE001\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:49:10\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2301290230000000026,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE002\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:53:08\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"}]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"52/37\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:03:58\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:01:33\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/31/2023 1:49:33 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/31/2023 1:49:45 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":10,\"AvgServiceTime\":\"00:02:42\",\"SLA\":80.00,\"LoggedTime\":\"01:10:39\",\"ServingTime\":\"00:27:07\",\"BackendTime\":\"00:03:07\",\"IdleTime\":\"00:40:25\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":2,\"AvgServiceTime\":\"00:05:21\",\"SLA\":50.00,\"LoggedTime\":\"00:13:47\",\"ServingTime\":\"00:10:42\",\"BackendTime\":\"00:01:45\",\"IdleTime\":\"00:01:20\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"Date\":\"26/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"Date\":\"26/01/2023\",\"IssuedTickets\":0,\"TicketServed\":8,\"AvgServiceTime\":\"00:01:51\",\"SLA\":75.00,\"LoggedTime\":\"00:57:16\",\"ServingTime\":\"00:14:48\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:42:28\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"Date\":\"26/01/2023\",\"IssuedTickets\":0,\"TicketServed\":2,\"AvgServiceTime\":\"00:01:08\",\"SLA\":100.00,\"LoggedTime\":\"00:02:40\",\"ServingTime\":\"00:02:16\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:24\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"Date\":\"26/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"Date\":\"26/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"Date\":\"26/01/2023\",\"IssuedTickets\":0,\"TicketServed\":4,\"AvgServiceTime\":\"00:00:06\",\"SLA\":100.00,\"LoggedTime\":\"00:00:59\",\"ServingTime\":\"00:00:24\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:35\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"Date\":\"27/01/2023\",\"IssuedTickets\":0,\"TicketServed\":9,\"AvgServiceTime\":\"00:00:14\",\"SLA\":100.00,\"LoggedTime\":\"00:10:36\",\"ServingTime\":\"00:02:12\",\"BackendTime\":\"00:00:04\",\"IdleTime\":\"00:08:20\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"Date\":\"27/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"Date\":\"27/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":2,\"AvgServiceTime\":\"00:00:05\",\"SLA\":100.00,\"LoggedTime\":\"00:00:34\",\"ServingTime\":\"00:00:10\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:24\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/31/2023 1:50:08 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/31/2023 1:50:11 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/31/2023 1:50:50 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/31/2023 1:50:52 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket Status\"},{\"colName\":\"Happy\",\"colText\":\"Happy\"},{\"colName\":\"Satisfied\",\"colText\":\"Satisfied\"},{\"colName\":\"Dissatisfied\",\"colText\":\"Dissatisfied\"},{\"colName\":\"TerminalID\",\"colText\":\"Terminal ID\"},{\"colName\":\"TellerID\",\"colText\":\"Teller ID\"},{\"colName\":\"TellerName\",\"colText\":\"Teller Name\"}]","reportBody":"[{\"TicketId\":2301240229000000001,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE001\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"04:57:35\",\"TransactionServingTime\":\"00:01:43\",\"TransactionWaitingTime\":\"00:06:44\",\"TransactionEndTime\":\"05:06:02\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000002,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE002\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:45\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:00:27\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Transferred\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000003,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE003\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:46\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:13:14\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000004,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE004\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:06:02\",\"TransactionServingTime\":\"00:00:04\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"05:06:06\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000005,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:06:07\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000006,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"FE002\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:06:15\",\"TransactionServingTime\":\"00:12:37\",\"TransactionWaitingTime\":\"00:00:07\",\"TransactionEndTime\":\"05:18:59\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000007,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE005\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:05\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:00:04\",\"TransactionEndTime\":\"05:19:10\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000008,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE006\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:06\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:05\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000009,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE007\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:06\",\"TransactionServingTime\":\"00:00:02\",\"TransactionWaitingTime\":\"00:00:07\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Transferred\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000010,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE008\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:06\",\"TransactionServingTime\":\"00:00:08\",\"TransactionWaitingTime\":\"00:00:15\",\"TransactionEndTime\":\"05:19:29\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000011,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"FE007\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:15\",\"TransactionServingTime\":\"00:00:02\",\"TransactionWaitingTime\":\"00:00:03\",\"TransactionEndTime\":\"05:19:20\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000012,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE009\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:22:43\",\"TransactionServingTime\":\"00:00:13\",\"TransactionWaitingTime\":\"00:01:06\",\"TransactionEndTime\":\"06:09:49\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000013,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE010\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:24:00\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2301240229000000014,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad 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Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":2,\"TellerName\":\"b2\"},{\"TicketId\":2301240230000000002,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:47\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:15:47\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":2,\"TellerName\":\"b2\"},{\"TicketId\":2301240230000000003,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:47\",\"TransactionServingTime\":\"00:01:59\",\"TransactionWaitingTime\":\"00:16:40\",\"TransactionEndTime\":\"05:24:26\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":2,\"TellerName\":\"b2\"},{\"TicketId\":2301240230000000004,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:48\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2301250229000000015,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR001\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"00:53:08\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:10\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000016,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR002\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"00:53:09\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:33\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000017,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR003\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"00:53:10\",\"TransactionServingTime\":\"00:06:03\",\"TransactionWaitingTime\":\"00:00:35\",\"TransactionEndTime\":\"00:59:48\",\"TicketStatus\":\"Ticket 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Transferred\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000020,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR006\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:00:09\",\"TransactionServingTime\":\"00:01:14\",\"TransactionWaitingTime\":\"00:00:53\",\"TransactionEndTime\":\"01:02:16\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000021,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"TR005\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:00:47\",\"TransactionServingTime\":\"00:00:08\",\"TransactionWaitingTime\":\"00:00:05\",\"TransactionEndTime\":\"01:01:00\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000022,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR007\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:01:11\",\"TransactionServingTime\":\"00:00:19\",\"TransactionWaitingTime\":\"00:01:19\",\"TransactionEndTime\":\"01:02:49\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000023,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR008\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:02:54\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:01\",\"TransactionEndTime\":\"01:02:56\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000024,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"TR009\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:02:56\",\"TransactionServingTime\":\"00:06:13\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"01:09:09\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301250229000000025,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:19:13\",\"TransactionServingTime\":\"00:00:15\",\"TransactionWaitingTime\":\"00:00:33\",\"TransactionEndTime\":\"01:20:01\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":2,\"TellerName\":\"a2\"},{\"TicketId\":2301250229000000026,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE001\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"01:20:08\",\"TransactionServingTime\":\"00:02:01\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"01:22:09\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":2,\"TellerName\":\"a2\"},{\"TicketId\":2301250230000000005,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"11:48:14\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:21:45\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301250230000000006,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"11:48:16\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:21:45\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301250230000000007,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"11:52:45\",\"TransactionServingTime\":\"00:00:04\",\"TransactionWaitingTime\":\"00:17:36\",\"TransactionEndTime\":\"12:10:26\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301250230000000008,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"11:52:45\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:17:42\",\"TransactionEndTime\":\"12:10:30\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301250230000000009,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT005\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"11:52:50\",\"TransactionServingTime\":\"00:00:13\",\"TransactionWaitingTime\":\"00:17:42\",\"TransactionEndTime\":\"12:10:45\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301250230000000010,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT006\",\"TransactionDate\":\"01/26/2023\",\"TransactionTime\":\"12:10:42\",\"TransactionServingTime\":\"00:00:04\",\"TransactionWaitingTime\":\"00:00:05\",\"TransactionEndTime\":\"12:10:51\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000011,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:21\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:00:42\",\"TransactionEndTime\":\"11:40:06\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000012,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:22\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:00:45\",\"TransactionEndTime\":\"11:40:08\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000013,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:22\",\"TransactionServingTime\":\"00:00:08\",\"TransactionWaitingTime\":\"00:00:58\",\"TransactionEndTime\":\"11:40:29\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000014,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:23\",\"TransactionServingTime\":\"00:00:02\",\"TransactionWaitingTime\":\"00:01:07\",\"TransactionEndTime\":\"11:40:32\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000015,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT005\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:23\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:01:10\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000016,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT006\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:25\",\"TransactionServingTime\":\"00:01:52\",\"TransactionWaitingTime\":\"00:01:10\",\"TransactionEndTime\":\"11:42:27\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000017,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT007\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:46:46\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:01:56\",\"TransactionEndTime\":\"11:48:45\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000018,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT008\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:47:38\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:02:49\",\"TransactionEndTime\":\"11:50:28\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000019,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT009\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:51:04\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:05:32\",\"TransactionEndTime\":\"11:56:37\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000020,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT010\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:52:06\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:04:32\",\"TransactionEndTime\":\"11:56:39\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000021,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:36:19\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000022,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:36:20\",\"TransactionServingTime\":\"00:00:02\",\"TransactionWaitingTime\":\"00:00:25\",\"TransactionEndTime\":\"17:36:47\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000023,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:36:20\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:27\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000024,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:36:20\",\"TransactionServingTime\":\"00:00:08\",\"TransactionWaitingTime\":\"00:00:43\",\"TransactionEndTime\":\"17:37:11\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301290230000000025,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE001\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:49:10\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2301290230000000026,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE002\",\"TransactionDate\":\"01/30/2023\",\"TransactionTime\":\"17:53:08\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"}]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"52/37\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:03:58\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:01:33\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/31/2023 2:01:01 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205
1/31/2023 2:01:01 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205
1/31/2023 2:01:02 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205
1/31/2023 2:01:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/31/2023 2:01:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/31/2023 2:01:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205
1/31/2023 2:01:06 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:01:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:02:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:02:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:03:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:03:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:04:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:04:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:05:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:05:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:06:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:06:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:07:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:07:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:08:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:08:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:09:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:09:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:10:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:10:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:11:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:11:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:12:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:12:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:13:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:13:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:14:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:14:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:16:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:16:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:18:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:18:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:20:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:20:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:22:03 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:22:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:24:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:24:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:26:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:26:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:28:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:28:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:30:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:30:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:32:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:32:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:34:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:34:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:36:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:36:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:38:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:38:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:40:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:40:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:42:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:42:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:44:03 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:44:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:46:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:46:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:48:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:48:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:50:03 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:50:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:52:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:52:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:54:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:54:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:56:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:56:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 2:58:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/31/2023 2:58:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/31/2023 4:08:05 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205
1/31/2023 4:08:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205
1/31/2023 4:35:31 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/31/2023 4:35:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/31/2023 4:35:33 AM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146
1/31/2023 4:35:33 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"EG0CL75I6Y"} | Client IP: 125.209.125.146
1/31/2023 4:35:33 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146
1/31/2023 4:35:36 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/31/2023 4:35:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/31/2023 4:35:37 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/31/2023 4:35:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/31/2023 4:35:38 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/31/2023 4:35:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/31/2023 4:35:41 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/31/2023 4:35:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:35:44 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/31/2023 4:35:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/31/2023 4:35:45 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:35:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:36:13 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/31/2023 4:36:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/31/2023 4:36:13 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:36:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:36:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:36:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:37:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:37:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:38:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:38:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:39:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:39:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:40:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:40:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:41:37 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:41:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:42:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:42:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:43:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:43:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:44:37 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:44:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:45:37 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:45:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:46:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:46:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:47:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:47:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:48:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:48:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:49:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:49:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:50:37 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:50:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:51:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:51:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:52:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:52:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:53:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:53:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:54:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:54:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:55:38 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:55:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:56:37 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:56:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:57:37 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:57:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:58:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:58:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 4:59:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 4:59:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 5:00:36 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 5:00:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 5:01:37 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 5:01:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 5:03:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 5:03:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 5:04:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 5:04:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 5:05:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 5:05:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 5:06:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 5:06:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 5:07:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 5:07:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 5:08:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 5:08:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 5:09:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 5:09:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 5:10:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 5:10:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 5:11:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 5:11:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 5:12:03 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 5:12:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 5:13:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 5:13:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 5:14:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 5:14:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 5:15:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 5:15:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:10:24 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/31/2023 6:10:26 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 6:10:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/31/2023 6:10:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:10:27 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 6:10:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:10:28 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/31/2023 6:10:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/31/2023 6:10:28 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/31/2023 6:10:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/31/2023 6:11:25 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 6:11:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:12:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 6:12:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:13:25 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 6:13:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:14:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 6:14:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:15:25 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 6:15:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:16:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 6:16:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:17:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 6:17:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:18:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 6:18:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:19:06 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 6:19:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:19:27 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 6:19:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:20:15 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/31/2023 6:20:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/31/2023 6:20:16 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/31/2023 6:20:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/31/2023 6:20:17 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 6:20:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:20:22 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/31/2023 6:20:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/31/2023 6:20:22 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/31/2023 6:20:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/31/2023 6:20:24 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/31/2023 6:20:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/31/2023 6:20:25 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 125.209.125.146
1/31/2023 6:20:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:21:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 125.209.125.146
1/31/2023 6:21:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:22:23 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 125.209.125.146
1/31/2023 6:22:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:23:13 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/31/2023 6:23:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/31/2023 6:23:14 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/31/2023 6:23:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/31/2023 6:23:15 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/31/2023 6:23:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:23:16 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/31/2023 6:23:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/31/2023 6:23:17 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/31/2023 6:23:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/31/2023 6:23:17 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-31 fto: 2023-01-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 125.209.125.146
1/31/2023 6:23:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/31/2023 6:24:17 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/31/2023 11:31:39 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.17
1/31/2023 11:31:40 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.17
1/31/2023 11:31:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.17
1/31/2023 11:31:40 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.17
1/31/2023 11:32:56 PM | Request Received onLoginClick=> userName: ensha | Client IP: 119.73.97.17
1/31/2023 11:32:56 PM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"P1IXYJ7U7J"} | Client IP: 119.73.97.17
1/31/2023 11:32:56 PM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 119.73.97.17
1/31/2023 11:32:58 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.17
1/31/2023 11:32:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.97.17
1/31/2023 11:32:59 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.17
1/31/2023 11:32:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.17
1/31/2023 11:32:59 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.17
1/31/2023 11:32:59 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.97.17
1/31/2023 11:32:59 PM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-02-01 fto: 2023-02-01 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.17
1/31/2023 11:33:00 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17
1/31/2023 11:33:01 PM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-02-01 fto: 2023-02-01 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.17
1/31/2023 11:33:02 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17
1/31/2023 11:33:19 PM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-26 fto: 2023-01-27 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.17
1/31/2023 11:33:19 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"1 / 1 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 100.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:01 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":2.02,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17
1/31/2023 11:33:28 PM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.17
1/31/2023 11:33:29 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"1 / 1 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 100.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:01 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":2.02,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17
1/31/2023 11:33:32 PM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.17
1/31/2023 11:33:32 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"1 / 1 (100.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 100.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:01 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":2.02,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17
1/31/2023 11:33:49 PM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.17
1/31/2023 11:33:49 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":5.56,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":7.14,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":50.00,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":50.00,\"AvgWaitTime\":\"00:01:12\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:02:05\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":71.43,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":44.44,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":42.86,\"AvgWaitTime\":\"00:12:09\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":37.50,\"AvgServiceTime\":\"00:00:07\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"14 / 18 (77.78%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:00 | SLA: 55.56%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:14 | SLA: 85.71%\"},{\"colName\":\"No Show\",\"colValue\":\"4 (22.22%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":2.02,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":2.10,\"AverageWaitingTimePerCategory\":1.21,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.13,\"AverageWaitingTimePerCategory\":12.15,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17
1/31/2023 11:33:53 PM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.17
1/31/2023 11:33:53 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":8.33,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":10.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":75.00,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":70.00,\"AvgWaitTime\":\"00:01:12\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:02:05\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":71.43,\"NoShowTickets\":2,\"PercentageNoShowTickets\":16.67,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":16.67,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":20.00,\"AvgWaitTime\":\"00:00:19\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:11\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 12 (83.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:57 | SLA: 75.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:42 | SLA: 80.00%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (16.67%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":2.02,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":2.10,\"AverageWaitingTimePerCategory\":1.21,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.19,\"AverageWaitingTimePerCategory\":0.32,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17
1/31/2023 11:38:18 PM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/31/2023 11:38:18 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":5.56,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":7.14,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":50.00,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":50.00,\"AvgWaitTime\":\"00:01:12\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:02:05\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":71.43,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":44.44,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":42.86,\"AvgWaitTime\":\"00:12:09\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":37.50,\"AvgServiceTime\":\"00:00:07\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"14 / 18 (77.78%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:00 | SLA: 55.56%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:14 | SLA: 85.71%\"},{\"colName\":\"No Show\",\"colValue\":\"4 (22.22%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":2.02,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":2.10,\"AverageWaitingTimePerCategory\":1.21,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.13,\"AverageWaitingTimePerCategory\":12.15,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/31/2023 11:38:29 PM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/31/2023 11:38:30 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":8.33,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":10.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":75.00,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":70.00,\"AvgWaitTime\":\"00:01:12\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:02:05\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":71.43,\"NoShowTickets\":2,\"PercentageNoShowTickets\":16.67,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":16.67,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":20.00,\"AvgWaitTime\":\"00:00:19\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:11\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 12 (83.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:57 | SLA: 75.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:42 | SLA: 80.00%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (16.67%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":2.02,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":2.10,\"AverageWaitingTimePerCategory\":1.21,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.19,\"AverageWaitingTimePerCategory\":0.32,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/31/2023 11:38:37 PM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/31/2023 11:38:38 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":8.33,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":10.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":75.00,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":70.00,\"AvgWaitTime\":\"00:01:12\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:02:05\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":71.43,\"NoShowTickets\":2,\"PercentageNoShowTickets\":16.67,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":16.67,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":20.00,\"AvgWaitTime\":\"00:00:19\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:11\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 12 (83.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:57 | SLA: 75.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:42 | SLA: 80.00%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (16.67%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":2.02,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":2.10,\"AverageWaitingTimePerCategory\":1.21,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.19,\"AverageWaitingTimePerCategory\":0.32,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/31/2023 11:40:25 PM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/31/2023 11:40:26 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":5.56,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":7.14,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":50.00,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":50.00,\"AvgWaitTime\":\"00:01:12\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:02:05\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":71.43,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":44.44,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":42.86,\"AvgWaitTime\":\"00:12:09\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":37.50,\"AvgServiceTime\":\"00:00:07\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"14 / 18 (77.78%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:00 | SLA: 55.56%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:14 | SLA: 85.71%\"},{\"colName\":\"No Show\",\"colValue\":\"4 (22.22%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":2.02,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":2.10,\"AverageWaitingTimePerCategory\":1.21,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.13,\"AverageWaitingTimePerCategory\":12.15,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/31/2023 11:40:52 PM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/31/2023 11:40:53 PM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"CountServedTickets\":1,\"PercentageServedTickets\":7.14,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"CountServedTickets\":7,\"PercentageServedTickets\":50.00,\"AvgWaitTime\":\"00:01:12\",\"MaxWaitTime\":\"00:06:43\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":66.67,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"CountServedTickets\":6,\"PercentageServedTickets\":42.86,\"AvgWaitTime\":\"00:12:09\",\"MaxWaitTime\":\"00:21:45\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":37.50,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"14 / 18 (77.78%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:00 | Max.: 00:21:45 | SLA: 55.56% (10)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"Fees\",\"CountServedTickets\":1,\"PercentageServedTickets\":\"8\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"100.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"CountServedTickets\":7,\"PercentageServedTickets\":\"50\",\"AvgWaitTime\":\"1.20\",\"MaxWaitTime\":\"00:06:43\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":\"66.67%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"CountServedTickets\":6,\"PercentageServedTickets\":\"43\",\"AvgWaitTime\":\"12.15\",\"MaxWaitTime\":\"00:21:45\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":\"37.50%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/31/2023 11:40:56 PM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/31/2023 11:40:56 PM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"IssuedTickets\":12,\"ServedTickets\":10,\"PercentageServedTickets\":71.43,\"AvgWaitTime\":\"00:00:57\",\"WaitingSLAPercentage\":50.00,\"WaitingSLACount\":9,\"AvgServiceTime\":\"00:01:42\",\"ServiceSLAPercentage\":57.14,\"ServiceSLACount\":8},{\"BranchName\":\"Global4\",\"IssuedTickets\":6,\"ServedTickets\":4,\"PercentageServedTickets\":28.57,\"AvgWaitTime\":\"00:16:05\",\"WaitingSLAPercentage\":5.56,\"WaitingSLACount\":1,\"AvgServiceTime\":\"00:00:06\",\"ServiceSLAPercentage\":28.57,\"ServiceSLACount\":4}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"14 / 18 ( 77.78% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:00 | SLA: 55.56%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:14 | SLA: 85.71%\"},{\"colName\":\"No Show\",\"colValue\":\"4 (22.22%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Global3\",\"Global4\"],\"TicketIssued\":[12,6],\"TicketServed\":[10,4],\"TicketServedPercentage\":[80.00,100.00],\"TicketWaitingPercentage\":[75.00,16.67]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/31/2023 11:41:00 PM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/31/2023 11:41:01 PM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transaction\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transaction\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transaction\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eFees\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e1\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:02:01\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e1\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e1\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e7.69\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eTransfer\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:01:12\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e66.67\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e6\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:02:26\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e66.67\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e4\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e6\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e46.15\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eUtility\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:12:09\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e37.50\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e3\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:07\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e6\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e6\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e46.15\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/31/2023 11:41:03 PM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/31/2023 11:41:04 PM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"11:00\",\"IssuedTickets\":5,\"PercentageIssuedTickets\":28,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:17:40\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"12:00\",\"IssuedTickets\":1,\"PercentageIssuedTickets\":6,\"ServedTickets\":4,\"PercentageServedTickets\":28.57,\"AvgWaitTime\":\"00:00:05\",\"WaitingSLACount\":1,\"AvgServiceTime\":\"00:00:06\",\"WaitingSLAPercentage\":100.00,\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4 / 6 (66.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:16:05 | SLA: 16.67%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:06 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (33.33%)\"}]","graphName":"rpt-hourly-detail-component","graphData":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"11:00\",\"IssuedTickets\":5,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"12:00\",\"IssuedTickets\":1,\"ServedTickets\":4,\"TicketComplianceInTargetWT\":1,\"TicketComplianceInTargetST\":4},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/31/2023 11:41:34 PM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/31/2023 11:41:34 PM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"CountServedTickets\":1,\"PercentageServedTickets\":7.14,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"CountServedTickets\":7,\"PercentageServedTickets\":50.00,\"AvgWaitTime\":\"00:01:12\",\"MaxWaitTime\":\"00:06:43\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":66.67,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"CountServedTickets\":6,\"PercentageServedTickets\":42.86,\"AvgWaitTime\":\"00:12:09\",\"MaxWaitTime\":\"00:21:45\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":37.50,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"14 / 18 (77.78%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:00 | Max.: 00:21:45 | SLA: 55.56% (10)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"Fees\",\"CountServedTickets\":1,\"PercentageServedTickets\":\"8\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"100.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"CountServedTickets\":7,\"PercentageServedTickets\":\"50\",\"AvgWaitTime\":\"1.20\",\"MaxWaitTime\":\"00:06:43\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":\"66.67%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"CountServedTickets\":6,\"PercentageServedTickets\":\"43\",\"AvgWaitTime\":\"12.15\",\"MaxWaitTime\":\"00:21:45\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":\"37.50%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/31/2023 11:41:38 PM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/31/2023 11:41:39 PM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"11:00\",\"IssuedTickets\":5,\"PercentageIssuedTickets\":28,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:17:40\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"12:00\",\"IssuedTickets\":1,\"PercentageIssuedTickets\":6,\"ServedTickets\":4,\"PercentageServedTickets\":28.57,\"AvgWaitTime\":\"00:00:05\",\"WaitingSLACount\":1,\"AvgServiceTime\":\"00:00:06\",\"WaitingSLAPercentage\":100.00,\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4 / 6 (66.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:16:05 | SLA: 16.67%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:06 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (33.33%)\"}]","graphName":"rpt-hourly-detail-component","graphData":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"11:00\",\"IssuedTickets\":5,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"12:00\",\"IssuedTickets\":1,\"ServedTickets\":4,\"TicketComplianceInTargetWT\":1,\"TicketComplianceInTargetST\":4},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/31/2023 11:42:23 PM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/31/2023 11:42:24 PM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-hourly-detail-component","graphData":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/31/2023 11:42:29 PM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/31/2023 11:42:31 PM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"11:00\",\"IssuedTickets\":5,\"PercentageIssuedTickets\":28,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:17:40\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"12:00\",\"IssuedTickets\":1,\"PercentageIssuedTickets\":6,\"ServedTickets\":4,\"PercentageServedTickets\":28.57,\"AvgWaitTime\":\"00:00:05\",\"WaitingSLACount\":1,\"AvgServiceTime\":\"00:00:06\",\"WaitingSLAPercentage\":100.00,\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4 / 6 (66.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:16:05 | SLA: 16.67%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:06 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (33.33%)\"}]","graphName":"rpt-hourly-detail-component","graphData":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"11:00\",\"IssuedTickets\":5,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"12:00\",\"IssuedTickets\":1,\"ServedTickets\":4,\"TicketComplianceInTargetWT\":1,\"TicketComplianceInTargetST\":4},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/31/2023 11:42:33 PM | Request Received getReportData=> fid: 230| ftype:  ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/31/2023 11:42:35 PM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"11:00\",\"IssuedTickets\":5,\"PercentageIssuedTickets\":83,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:17:40\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"12:00\",\"IssuedTickets\":1,\"PercentageIssuedTickets\":17,\"ServedTickets\":4,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:00:05\",\"WaitingSLACount\":1,\"AvgServiceTime\":\"00:00:06\",\"WaitingSLAPercentage\":100.00,\"ServiceSLACount\":4,\"ServiceSLAPercentage\":100.00},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"4 / 6 (66.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:16:05 | SLA: 16.67%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:06 | SLA: 100.00%\"},{\"colName\":\"No Show\",\"colValue\":\"2 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fetched successfully!"} | Client IP: 125.209.125.146