1/30/2023 1:07:44 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 1:07:45 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 1:07:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 1:08:43 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 1:08:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 1:08:44 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 1:08:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 1:08:48 AM | Request Received onLoginClick=> userName: ensha | Client IP: 124.29.238.205 1/30/2023 1:08:48 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"I3V1A1WD9J"} | Client IP: 124.29.238.205 1/30/2023 1:08:48 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 124.29.238.205 1/30/2023 1:08:50 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 1/30/2023 1:08:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 1/30/2023 1:08:51 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 1:08:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 1:08:51 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 1/30/2023 1:08:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 1/30/2023 1:08:51 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 1:08:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 1:08:53 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 1/30/2023 1:08:54 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 1/30/2023 1:09:03 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 1/30/2023 1:09:03 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test National state bank of pa\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test National state bank of pa\",\"OperatorName\":\"r2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"r1\",\"r2\",\"b1\",\"b2\",\"b3\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 1/30/2023 1:09:05 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 1/30/2023 1:09:06 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test National state bank of pa\",\"OperatorName\":\"r2\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test National state bank of pa\",\"OperatorName\":\"r1\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 1/30/2023 1:09:16 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-29 fto: 2023-01-29 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 1/30/2023 1:09:34 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 1/30/2023 1:09:55 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-16 fto: 2023-01-22 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 1/30/2023 1:09:55 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 1/30/2023 1:38:10 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-09 fto: 2023-01-15 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 1/30/2023 1:38:14 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 1/30/2023 1:38:21 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-27 fto: 2023-01-27 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 1/30/2023 1:38:24 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"Date\":\"27/01/2023\",\"IssuedTickets\":0,\"TicketServed\":9,\"AvgServiceTime\":\"00:00:14\",\"SLA\":100.00,\"LoggedTime\":\"00:10:36\",\"ServingTime\":\"00:02:12\",\"BackendTime\":\"00:00:04\",\"IdleTime\":\"00:08:20\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"Date\":\"27/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"Date\":\"27/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 1/30/2023 1:38:30 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2022-12-31 fto: 2023-01-29 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 1/30/2023 1:38:33 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"Date\":\"02/01/2023\",\"IssuedTickets\":0,\"TicketServed\":9,\"AvgServiceTime\":\"00:00:51\",\"SLA\":100.00,\"LoggedTime\":\"05:31:29\",\"ServingTime\":\"00:07:47\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:23:42\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"Date\":\"02/01/2023\",\"IssuedTickets\":0,\"TicketServed\":15,\"AvgServiceTime\":\"00:00:29\",\"SLA\":93.33,\"LoggedTime\":\"04:16:36\",\"ServingTime\":\"00:07:27\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"04:09:09\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"Date\":\"02/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:02:12\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:02:12\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"Date\":\"03/01/2023\",\"IssuedTickets\":0,\"TicketServed\":1,\"AvgServiceTime\":\"00:00:01\",\"SLA\":100.00,\"LoggedTime\":\"01:26:48\",\"ServingTime\":\"00:00:01\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:26:47\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"Date\":\"03/01/2023\",\"IssuedTickets\":0,\"TicketServed\":4,\"AvgServiceTime\":\"00:00:01\",\"SLA\":100.00,\"LoggedTime\":\"02:07:46\",\"ServingTime\":\"00:00:06\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:07:40\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"Date\":\"03/01/2023\",\"IssuedTickets\":0,\"TicketServed\":1,\"AvgServiceTime\":\"00:00:02\",\"SLA\":100.00,\"LoggedTime\":\"00:41:58\",\"ServingTime\":\"00:00:02\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:41:56\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"Date\":\"03/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"Date\":\"03/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"Date\":\"03/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"Date\":\"03/01/2023\",\"IssuedTickets\":0,\"TicketServed\":3,\"AvgServiceTime\":\"00:00:08\",\"SLA\":100.00,\"LoggedTime\":\"01:30:17\",\"ServingTime\":\"00:00:24\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:29:53\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"Date\":\"03/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"Date\":\"03/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"Date\":\"03/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"01:02:01\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:02:01\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"Date\":\"04/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"Date\":\"04/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"Date\":\"04/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"Date\":\"04/01/2023\",\"IssuedTickets\":0,\"TicketServed\":1,\"AvgServiceTime\":\"00:05:12\",\"SLA\":0.00,\"LoggedTime\":\"01:03:33\",\"ServingTime\":\"00:05:12\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:58:21\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"Date\":\"04/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"Date\":\"04/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"Date\":\"04/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"Date\":\"04/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:02:48\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:02:48\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"Date\":\"04/01/2023\",\"IssuedTickets\":0,\"TicketServed\":2,\"AvgServiceTime\":\"00:02:21\",\"SLA\":100.00,\"LoggedTime\":\"02:11:33\",\"ServingTime\":\"00:04:43\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"02:06:50\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"Date\":\"04/01/2023\",\"IssuedTickets\":0,\"TicketServed\":2,\"AvgServiceTime\":\"00:01:30\",\"SLA\":100.00,\"LoggedTime\":\"01:04:57\",\"ServingTime\":\"00:03:01\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:01:56\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"Date\":\"05/01/2023\",\"IssuedTickets\":0,\"TicketServed\":1,\"AvgServiceTime\":\"00:00:02\",\"SLA\":100.00,\"LoggedTime\":\"00:47:05\",\"ServingTime\":\"00:00:02\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:47:03\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"Date\":\"05/01/2023\",\"IssuedTickets\":0,\"TicketServed\":4,\"AvgServiceTime\":\"00:08:01\",\"SLA\":50.00,\"LoggedTime\":\"01:22:53\",\"ServingTime\":\"00:32:04\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:50:49\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"Date\":\"05/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"Date\":\"05/01/2023\",\"IssuedTickets\":0,\"TicketServed\":7,\"AvgServiceTime\":\"00:04:44\",\"SLA\":71.43,\"LoggedTime\":\"01:44:40\",\"ServingTime\":\"00:33:10\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:11:30\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"Date\":\"05/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"Date\":\"05/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"Date\":\"05/01/2023\",\"IssuedTickets\":0,\"TicketServed\":7,\"AvgServiceTime\":\"00:03:13\",\"SLA\":71.43,\"LoggedTime\":\"01:53:39\",\"ServingTime\":\"00:22:36\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:31:03\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"Date\":\"05/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"Date\":\"05/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"Date\":\"05/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"Date\":\"06/01/2023\",\"IssuedTickets\":0,\"TicketServed\":1,\"AvgServiceTime\":\"00:05:43\",\"SLA\":0.00,\"LoggedTime\":\"00:35:21\",\"ServingTime\":\"00:05:43\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:29:38\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"Date\":\"06/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"Date\":\"06/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"Date\":\"06/01/2023\",\"IssuedTickets\":0,\"TicketServed\":4,\"AvgServiceTime\":\"00:02:41\",\"SLA\":75.00,\"LoggedTime\":\"00:11:22\",\"ServingTime\":\"00:10:46\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:36\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"Date\":\"06/01/2023\",\"IssuedTickets\":0,\"TicketServed\":6,\"AvgServiceTime\":\"00:07:30\",\"SLA\":83.33,\"LoggedTime\":\"00:48:01\",\"ServingTime\":\"00:45:03\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:02:58\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"Date\":\"06/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"Date\":\"06/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"Date\":\"06/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"Date\":\"06/01/2023\",\"IssuedTickets\":0,\"TicketServed\":1,\"AvgServiceTime\":\"00:00:44\",\"SLA\":100.00,\"LoggedTime\":\"00:00:48\",\"ServingTime\":\"00:00:44\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:04\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"Date\":\"06/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":10,\"AvgServiceTime\":\"00:02:42\",\"SLA\":80.00,\"LoggedTime\":\"01:10:39\",\"ServingTime\":\"00:27:07\",\"BackendTime\":\"00:03:07\",\"IdleTime\":\"00:40:25\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":2,\"AvgServiceTime\":\"00:05:21\",\"SLA\":50.00,\"LoggedTime\":\"00:13:47\",\"ServingTime\":\"00:10:42\",\"BackendTime\":\"00:01:45\",\"IdleTime\":\"00:01:20\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 1/30/2023 1:44:55 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.17 1/30/2023 1:44:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.97.17 1/30/2023 1:44:55 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2022-12-31 fto: 2023-01-29 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.17 1/30/2023 1:44:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 2:00:29 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2022-12-31 fto: 2023-01-29 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 1/30/2023 2:00:30 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appcitas\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"IssuedTicketsPerCategory\":42,\"PercentageIssuedTickets\":20.69,\"ServedTicketsPerCategory\":5,\"PercentageServedTickets\":4.81,\"AvgWaitTime\":\"02:57:17\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":4.76,\"AvgServiceTime\":\"00:02:35\",\"ServiceSLACount\":4,\"ServiceSLAPercentage\":80.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":37,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":12,\"PercentageIssuedTickets\":5.91,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":8.65,\"AvgWaitTime\":\"00:02:02\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":88.89,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.99,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"IssuedTicketsPerCategory\":55,\"PercentageIssuedTickets\":27.09,\"ServedTicketsPerCategory\":33,\"PercentageServedTickets\":31.73,\"AvgWaitTime\":\"00:38:59\",\"WaitingSLACount\":12,\"WaitingSLAPercentage\":21.82,\"AvgServiceTime\":\"00:01:47\",\"ServiceSLACount\":28,\"ServiceSLAPercentage\":84.85,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.49,\"UnqualifiedTickets\":21,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"IssuedTicketsPerCategory\":60,\"PercentageIssuedTickets\":29.56,\"ServedTicketsPerCategory\":31,\"PercentageServedTickets\":29.81,\"AvgWaitTime\":\"00:39:19\",\"WaitingSLACount\":16,\"WaitingSLAPercentage\":26.67,\"AvgServiceTime\":\"00:03:27\",\"ServiceSLACount\":26,\"ServiceSLAPercentage\":83.87,\"NoShowTickets\":1,\"PercentageNoShowTickets\":0.49,\"UnqualifiedTickets\":28,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":5.42,\"ServedTicketsPerCategory\":9,\"PercentageServedTickets\":8.65,\"AvgWaitTime\":\"00:01:00\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":72.73,\"AvgServiceTime\":\"00:03:02\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":66.67,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.99,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":23,\"PercentageIssuedTickets\":11.33,\"ServedTicketsPerCategory\":17,\"PercentageServedTickets\":16.35,\"AvgWaitTime\":\"00:07:05\",\"WaitingSLACount\":11,\"WaitingSLAPercentage\":47.83,\"AvgServiceTime\":\"00:00:48\",\"ServiceSLACount\":16,\"ServiceSLAPercentage\":94.12,\"NoShowTickets\":5,\"PercentageNoShowTickets\":2.46,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"104 / 203 (51.23%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:31:49 | SLA: 28.08%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:16 | SLA: 84.62%\"},{\"colName\":\"No Show\",\"colValue\":\"11 (5.42%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"AverageServiceTimePerCategory\":2.59,\"AverageWaitingTimePerCategory\":177.29,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":2.04,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"AverageServiceTimePerCategory\":1.79,\"AverageWaitingTimePerCategory\":38.98,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"AverageServiceTimePerCategory\":3.45,\"AverageWaitingTimePerCategory\":39.32,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":3.04,\"AverageWaitingTimePerCategory\":1.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.80,\"AverageWaitingTimePerCategory\":7.10,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 1/30/2023 2:00:36 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 1/30/2023 2:00:37 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 124.29.238.205 1/30/2023 2:00:37 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 124.29.238.205 1/30/2023 2:00:37 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 124.29.238.205 1/30/2023 2:06:46 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2022-12-31 fto: 2023-01-29 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.17 1/30/2023 2:06:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 2:11:26 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:11:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 2:11:30 AM | Request Received onLoginClick=> userName: qurat | Client IP: 124.29.238.205 1/30/2023 2:11:30 AM | Response Sent => {"Result":"0","UserID":"1198","UserRoleID":"4","UserLevelID":"229-B","UserName":"qurat","Password":"LLw70jAaBsA=","tokenKey":"6G025Z9N1Y"} | Client IP: 124.29.238.205 1/30/2023 2:11:30 AM | Request Received getUserModuleRights=> branchId:0userId: 1198 | Client IP: 124.29.238.205 1/30/2023 2:11:32 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:11:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 2:11:32 AM | Request Received getDashboardList=> userId: 1198, languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:11:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 1/30/2023 2:11:32 AM | Request Received getDashboardList=> userId: 1198, languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:11:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 1/30/2023 2:11:33 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 2:11:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 2:11:57 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:11:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 2:13:12 AM | Request Received onLoginClick=> userName: aptus | Client IP: 124.29.238.205 1/30/2023 2:13:12 AM | Response Sent => {"Result":"0","UserID":"1114","UserRoleID":"4","UserLevelID":"135-B","UserName":"aptus","Password":"lsIGTF5HpWU=","tokenKey":"LVTERZU0ST"} | Client IP: 124.29.238.205 1/30/2023 2:13:12 AM | Request Received getUserModuleRights=> branchId:0userId: 1114 | Client IP: 124.29.238.205 1/30/2023 2:13:13 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:13:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 2:13:14 AM | Request Received getDashboardList=> userId: 1114, languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:13:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":61,"UserId":1114,"DashboardName":"reporte1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1614356965590)\/","DashboardCreatedTime":"\/Date(1614356965590)\/"},{"DashboardID":71,"UserId":1114,"DashboardName":"personalizado","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1619821699840)\/","DashboardCreatedTime":"\/Date(1619821699840)\/"},{"DashboardID":73,"UserId":1114,"DashboardName":"Detalles_categorias","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1621618798467)\/","DashboardCreatedTime":"\/Date(1621618798467)\/"},{"DashboardID":68,"UserId":1114,"DashboardName":"PRUEBA1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1618412816140)\/","DashboardCreatedTime":"\/Date(1618412816140)\/"}] | Client IP: 124.29.238.205 1/30/2023 2:13:14 AM | Request Received getDashboardList=> userId: 1114, languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:13:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":61,"UserId":1114,"DashboardName":"reporte1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1614356965590)\/","DashboardCreatedTime":"\/Date(1614356965590)\/"},{"DashboardID":71,"UserId":1114,"DashboardName":"personalizado","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1619821699840)\/","DashboardCreatedTime":"\/Date(1619821699840)\/"},{"DashboardID":73,"UserId":1114,"DashboardName":"Detalles_categorias","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1621618798467)\/","DashboardCreatedTime":"\/Date(1621618798467)\/"},{"DashboardID":68,"UserId":1114,"DashboardName":"PRUEBA1","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1618412816140)\/","DashboardCreatedTime":"\/Date(1618412816140)\/"}] | Client IP: 124.29.238.205 1/30/2023 2:14:09 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:14:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 2:14:12 AM | Request Received onLoginClick=> userName: qurat | Client IP: 124.29.238.205 1/30/2023 2:14:12 AM | Response Sent => {"Result":"0","UserID":"1198","UserRoleID":"4","UserLevelID":"229-B","UserName":"qurat","Password":"LLw70jAaBsA=","tokenKey":"KTLKL57BMF"} | Client IP: 124.29.238.205 1/30/2023 2:14:13 AM | Request Received getUserModuleRights=> branchId:0userId: 1198 | Client IP: 124.29.238.205 1/30/2023 2:14:14 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:14:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 2:14:14 AM | Request Received getDashboardList=> userId: 1198, languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:14:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 1/30/2023 2:14:15 AM | Request Received getDashboardList=> userId: 1198, languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:14:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 1/30/2023 2:14:15 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 2:14:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 2:15:15 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:15:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 2:15:19 AM | Request Received onLoginClick=> userName: ENSHA | Client IP: 124.29.238.205 1/30/2023 2:15:19 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"ENSHA","Password":"ENSHA","tokenKey":"9FSWLM6F75"} | Client IP: 124.29.238.205 1/30/2023 2:15:24 AM | Request Received onLoginClick=> userName: ENSHA | Client IP: 124.29.238.205 1/30/2023 2:15:24 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ENSHA","Password":"Xy462KzHuK8=","tokenKey":"HJJKYZ0BNY"} | Client IP: 124.29.238.205 1/30/2023 2:15:24 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 124.29.238.205 1/30/2023 2:15:26 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:15:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 1/30/2023 2:15:26 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:15:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 2:15:26 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 2:15:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 2:15:27 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:15:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 1/30/2023 2:15:28 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 2:15:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 2:15:59 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:15:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 2:16:03 AM | Request Received onLoginClick=> userName: qurat | Client IP: 124.29.238.205 1/30/2023 2:16:03 AM | Response Sent => {"Result":"0","UserID":"1198","UserRoleID":"4","UserLevelID":"229-B","UserName":"qurat","Password":"LLw70jAaBsA=","tokenKey":"5HV0JM4QQA"} | Client IP: 124.29.238.205 1/30/2023 2:16:04 AM | Request Received getUserModuleRights=> branchId:0userId: 1198 | Client IP: 124.29.238.205 1/30/2023 2:16:05 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:16:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 2:16:05 AM | Request Received getDashboardList=> userId: 1198, languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:16:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 1/30/2023 2:16:06 AM | Request Received getDashboardList=> userId: 1198, languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:16:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 1/30/2023 2:16:06 AM | Request Received getDashboardData=> fid: 229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 2:16:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 2:16:10 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 229-B | Client IP: 124.29.238.205 1/30/2023 2:16:11 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 1/30/2023 2:16:16 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 229-B | Client IP: 124.29.238.205 1/30/2023 2:16:17 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"IssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 ( 0.00% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Global3\"],\"TicketIssued\":[0],\"TicketServed\":[0],\"TicketServedPercentage\":[0.00],\"TicketWaitingPercentage\":[0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 1/30/2023 2:16:18 AM | Request Received getReportData=> fid: 229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 229-B | Client IP: 124.29.238.205 1/30/2023 2:16:19 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | Max.: 00:00:00 | SLA: 0.00% (0)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"Fees\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 1/30/2023 2:18:03 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:18:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 2:18:06 AM | Request Received onLoginClick=> userName: ensha | Client IP: 124.29.238.205 1/30/2023 2:18:06 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"27BVZFD62F"} | Client IP: 124.29.238.205 1/30/2023 2:18:06 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 124.29.238.205 1/30/2023 2:18:08 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:18:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 1/30/2023 2:18:09 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:18:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 2:18:09 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 1/30/2023 2:18:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 1/30/2023 2:18:10 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 2:18:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 2:19:09 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 1/30/2023 2:19:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 2:20:09 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 1/30/2023 2:20:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 2:21:09 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 1/30/2023 2:21:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 2:22:09 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 1/30/2023 2:22:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 2:23:09 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 1/30/2023 2:23:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 2:24:51 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 1/30/2023 2:24:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 2:24:54 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 1/30/2023 2:24:54 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 1/30/2023 2:43:39 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 1/30/2023 2:43:39 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test National state bank of pa\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test National state bank of 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"r1\",\"r2\",\"b1\",\"b2\",\"b3\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 1/30/2023 2:43:41 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 1/30/2023 2:43:41 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"Test National state bank of pa\",\"Teller\":\"r1\",\"EmpID\":\"29032\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Test National state bank of pa\",\"Teller\":\"r2\",\"EmpID\":\"56661\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":\"56777\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Usman\",\"EmpID\":\"67855\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Farhan\",\"EmpID\":\"24567\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"qurat\",\"EmpID\":\"98754\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"ebad\",\"EmpID\":\"1236\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"yasir\",\"EmpID\":\"2346\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"esha\",\"EmpID\":\"6512\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"rabeet\",\"EmpID\":\"5341\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"kisa\",\"EmpID\":\"1254\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"almira\",\"EmpID\":\"2377\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"farwa\",\"EmpID\":\"1239\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":\"5666\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":\"78979\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a4\",\"EmpID\":\"76756\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a5\",\"EmpID\":\"90234\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"r1\",\"EmpID\":\"29032\",\"ActiveDirectory\":null,\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 1/30/2023 2:43:44 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2022-12-31 fto: 2023-01-29 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 1/30/2023 2:44:02 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"12:09:55\",\"EndTime\":\"12:10:54\",\"EnlapsedTime\":\"00:00:59\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"27/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"11:39:57\",\"EndTime\":\"11:42:32\",\"EnlapsedTime\":\"00:02:35\",\"ActivityName\":\"Coffee time\",\"ActivityStartTime\":\"2023-01-27 11:40:11.000\",\"ActivityEndTime\":\"2023-01-27 11:40:12.000\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"27/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"11:39:57\",\"EndTime\":\"11:42:32\",\"EnlapsedTime\":\"00:02:35\",\"ActivityName\":\"Some urgent work\",\"ActivityStartTime\":\"2023-01-27 11:40:16.000\",\"ActivityEndTime\":\"2023-01-27 11:40:19.000\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"27/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"11:48:40\",\"EndTime\":\"11:56:41\",\"EnlapsedTime\":\"00:08:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"27/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 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ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"farwa\",\"EmpID\":\"1239\",\"ActiveDirectory\":\"-\",\"Date\":\"03/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"farwa\",\"EmpID\":\"1239\",\"ActiveDirectory\":\"-\",\"Date\":\"04/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"farwa\",\"EmpID\":\"1239\",\"ActiveDirectory\":\"-\",\"Date\":\"05/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"farwa\",\"EmpID\":\"1239\",\"ActiveDirectory\":\"-\",\"Date\":\"06/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"00:12:00\",\"EndTime\":\"01:09:16\",\"EnlapsedTime\":\"00:57:16\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"05:00:20\",\"EndTime\":\"06:10:59\",\"EnlapsedTime\":\"01:10:39\",\"ActivityName\":\"Some urgent work\",\"ActivityStartTime\":\"2023-01-25 05:19:30.000\",\"ActivityEndTime\":\"2023-01-25 05:22:37.000\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":\"5666\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":\"5666\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"01:19:33\",\"EndTime\":\"01:22:13\",\"EnlapsedTime\":\"00:02:40\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":\"78979\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":\"78979\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 1/30/2023 2:51:48 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 1/30/2023 2:51:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146 1/30/2023 2:51:48 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2022-12-31 fto: 2023-01-29 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 1/30/2023 2:51:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 1/30/2023 2:52:05 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 1/30/2023 2:52:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 1/30/2023 2:52:07 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-29 fto: 2023-01-29 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 1/30/2023 2:52:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 1/30/2023 2:52:09 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-28 fto: 2023-01-28 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 1/30/2023 2:52:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 1/30/2023 2:52:10 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-27 fto: 2023-01-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 1/30/2023 2:52:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 1/30/2023 2:52:15 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-28 fto: 2023-01-28 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 1/30/2023 2:52:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 1/30/2023 2:52:21 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-27 fto: 2023-01-27 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 1/30/2023 2:52:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 1/30/2023 2:55:04 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-26 fto: 2023-01-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 2:55:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 2:55:10 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-26 fto: 2023-01-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 2:55:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 3:05:17 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 1/30/2023 3:05:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 1/30/2023 3:05:18 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-26 fto: 2023-01-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205 1/30/2023 3:05:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 3:07:00 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 1/30/2023 3:07:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 1/30/2023 3:07:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-26 fto: 2023-01-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 124.29.238.205 1/30/2023 3:07:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 3:13:58 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 1/30/2023 3:13:59 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":5.56,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":7.14,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:02:01\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":50.00,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":50.00,\"AvgWaitTime\":\"00:01:12\",\"WaitingSLACount\":6,\"WaitingSLAPercentage\":66.67,\"AvgServiceTime\":\"00:02:05\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":71.43,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":8,\"PercentageIssuedTickets\":44.44,\"ServedTicketsPerCategory\":6,\"PercentageServedTickets\":42.86,\"AvgWaitTime\":\"00:12:09\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":37.50,\"AvgServiceTime\":\"00:00:07\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"14 / 18 (77.78%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:06:00 | SLA: 55.56%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:14 | SLA: 85.71%\"},{\"colName\":\"No Show\",\"colValue\":\"4 (22.22%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":2.02,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":2.10,\"AverageWaitingTimePerCategory\":1.21,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.13,\"AverageWaitingTimePerCategory\":12.15,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 1/30/2023 3:14:01 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 1/30/2023 3:14:04 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":8,\"AvgServiceTime\":\"00:01:51\",\"SLA\":75.00,\"DaysWorked\":1,\"LoggedTime\":\"00:57:16\",\"ServingPercentage\":25.84,\"BackendPercentage\":0.00,\"IdlePercentage\":74.16,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":2,\"AvgServiceTime\":\"00:01:08\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:02:40\",\"ServingPercentage\":85.00,\"BackendPercentage\":0.00,\"IdlePercentage\":15.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":4,\"AvgServiceTime\":\"00:00:06\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:00:59\",\"ServingPercentage\":40.68,\"BackendPercentage\":0.00,\"IdlePercentage\":59.32,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"a1\",\"a2\",\"a3\"],\"TicketServed\":[4,0,0,8,2,0],\"SLA\":[100.00,0.00,0.00,75.00,100.00,0.00],\"ServingPercentage\":[40.68,0.00,0.00,25.84,85.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[59.32,0.00,0.00,74.16,15.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 1/30/2023 3:15:10 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-26 fto: 2023-01-26 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 1/30/2023 3:15:10 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 1/30/2023 4:09:54 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.17 1/30/2023 4:09:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.17 1/30/2023 4:09:55 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.17 1/30/2023 4:09:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.17 1/30/2023 4:09:59 AM | Request Received onLoginClick=> userName: ensha | Client IP: 119.73.97.17 1/30/2023 4:09:59 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"0HXNFZQCYL"} | Client IP: 119.73.97.17 1/30/2023 4:09:59 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 119.73.97.17 1/30/2023 4:10:01 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.17 1/30/2023 4:10:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.97.17 1/30/2023 4:10:02 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.17 1/30/2023 4:10:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.97.17 1/30/2023 4:10:02 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.17 1/30/2023 4:10:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:10:03 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.17 1/30/2023 4:10:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.17 1/30/2023 4:10:04 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.17 1/30/2023 4:10:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:10:13 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.17 1/30/2023 4:10:13 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17 1/30/2023 4:10:16 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.17 1/30/2023 4:10:16 AM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-hourly-detail-component","graphData":"[{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17 1/30/2023 4:11:27 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.17 1/30/2023 4:11:27 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test National state bank of pa\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test National state bank of pa\",\"OperatorName\":\"r2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"r1\",\"r2\",\"b1\",\"b2\",\"b3\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17 1/30/2023 4:11:36 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.17 1/30/2023 4:11:36 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"Test National state bank of pa\",\"Teller\":\"r1\",\"EmpID\":\"29032\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Test National state bank of pa\",\"Teller\":\"r2\",\"EmpID\":\"56661\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":\"56777\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Usman\",\"EmpID\":\"67855\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Farhan\",\"EmpID\":\"24567\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"qurat\",\"EmpID\":\"98754\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"ebad\",\"EmpID\":\"1236\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"yasir\",\"EmpID\":\"2346\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"esha\",\"EmpID\":\"6512\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"rabeet\",\"EmpID\":\"5341\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"kisa\",\"EmpID\":\"1254\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"almira\",\"EmpID\":\"2377\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"farwa\",\"EmpID\":\"1239\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":\"5666\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":\"78979\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a4\",\"EmpID\":\"76756\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a5\",\"EmpID\":\"90234\",\"ActiveDirectory\":\"-\",\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"r1\",\"EmpID\":\"29032\",\"ActiveDirectory\":null,\"Date\":\"30/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17 1/30/2023 4:11:42 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2022-12-31 fto: 2023-01-29 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.17 1/30/2023 4:11:44 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"12:09:55\",\"EndTime\":\"12:10:54\",\"EnlapsedTime\":\"00:00:59\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"27/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"11:39:57\",\"EndTime\":\"11:42:32\",\"EnlapsedTime\":\"00:02:35\",\"ActivityName\":\"Coffee time\",\"ActivityStartTime\":\"2023-01-27 11:40:11.000\",\"ActivityEndTime\":\"2023-01-27 11:40:12.000\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"27/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"11:39:57\",\"EndTime\":\"11:42:32\",\"EnlapsedTime\":\"00:02:35\",\"ActivityName\":\"Some urgent work\",\"ActivityStartTime\":\"2023-01-27 11:40:16.000\",\"ActivityEndTime\":\"2023-01-27 11:40:19.000\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"27/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"11:48:40\",\"EndTime\":\"11:56:41\",\"EnlapsedTime\":\"00:08:01\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"26/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"27/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 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successfully!"} | Client IP: 119.73.97.17 1/30/2023 4:13:15 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2022-12-31 fto: 2023-01-29 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Receptionist Report rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.17 1/30/2023 4:13:16 AM | Response Sent => {"reportName":"Receptionist Report","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketsIssued\",\"colText\":\"Ticket(s) Issued\"},{\"colName\":\"IssuedTicketsPercentage\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"BackOfficeTime\",\"colText\":\"BackOffice Time\"},{\"colName\":\"BackOfficeCount\",\"colText\":\"BackOffice Count\"},{\"colName\":\"BackOfficeTimePercentage\",\"colText\":\"BackOffice Time %\"},{\"colName\":\"IdleTimePercentage\",\"colText\":\"Idle Time 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119.73.97.17 1/30/2023 4:14:56 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2022-12-31 fto: 2023-01-29 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.17 1/30/2023 4:14:58 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction 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Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000016,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT006\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:39:25\",\"TransactionServingTime\":\"00:01:52\",\"TransactionWaitingTime\":\"00:01:10\",\"TransactionEndTime\":\"11:42:27\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000017,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT007\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:46:46\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:01:56\",\"TransactionEndTime\":\"11:48:45\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000018,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT008\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:47:38\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:02:49\",\"TransactionEndTime\":\"11:50:28\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000019,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT009\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:51:04\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:05:32\",\"TransactionEndTime\":\"11:56:37\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000020,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT010\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:52:06\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:04:32\",\"TransactionEndTime\":\"11:56:39\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"}]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"203/104\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:31:49\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:02:16\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17 1/30/2023 4:15:48 AM | Request Received getReportData=> fid: 230 ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 119.73.97.17 1/30/2023 4:15:48 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17 1/30/2023 4:16:11 AM | Request Received getReportData=> fid: 230 ftype: ffrom: 2023-01-18 fto: 2023-01-18 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 119.73.97.17 1/30/2023 4:16:11 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17 1/30/2023 4:16:26 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2022-12-31 fto: 2023-01-29 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.17 1/30/2023 4:16:29 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":18,\"AvgServiceTime\":\"00:02:19\",\"SLA\":77.78,\"DaysWorked\":2,\"LoggedTime\":\"02:07:55\",\"ServingPercentage\":32.77,\"BackendPercentage\":2.44,\"IdlePercentage\":64.79,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":2,\"AvgServiceTime\":\"00:01:08\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:02:40\",\"ServingPercentage\":85.00,\"BackendPercentage\":0.00,\"IdlePercentage\":15.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":13,\"AvgServiceTime\":\"00:00:12\",\"SLA\":100.00,\"DaysWorked\":2,\"LoggedTime\":\"00:11:35\",\"ServingPercentage\":22.45,\"BackendPercentage\":0.58,\"IdlePercentage\":76.98,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":2,\"AvgServiceTime\":\"00:05:21\",\"SLA\":50.00,\"DaysWorked\":1,\"LoggedTime\":\"00:13:47\",\"ServingPercentage\":77.63,\"BackendPercentage\":12.70,\"IdlePercentage\":9.67,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":1,\"AvgServiceTime\":\"00:05:43\",\"SLA\":0.00,\"DaysWorked\":2,\"LoggedTime\":\"01:37:22\",\"ServingPercentage\":5.87,\"BackendPercentage\":0.00,\"IdlePercentage\":94.13,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":26,\"AvgServiceTime\":\"00:03:07\",\"SLA\":84.62,\"DaysWorked\":5,\"LoggedTime\":\"10:46:59\",\"ServingPercentage\":12.52,\"BackendPercentage\":0.00,\"IdlePercentage\":87.48,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":30,\"AvgServiceTime\":\"00:01:42\",\"SLA\":86.67,\"DaysWorked\":5,\"LoggedTime\":\"08:23:12\",\"ServingPercentage\":10.23,\"BackendPercentage\":0.00,\"IdlePercentage\":89.77,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":8,\"AvgServiceTime\":\"00:04:28\",\"SLA\":75.00,\"DaysWorked\":5,\"LoggedTime\":\"03:57:38\",\"ServingPercentage\":15.08,\"BackendPercentage\":0.00,\"IdlePercentage\":84.92,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":4,\"AvgServiceTime\":\"00:01:11\",\"SLA\":100.00,\"DaysWorked\":3,\"LoggedTime\":\"03:40:36\",\"ServingPercentage\":2.17,\"BackendPercentage\":0.00,\"IdlePercentage\":97.83,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"a1\",\"a2\",\"a3\"],\"TicketServed\":[13,2,0,8,26,30,1,4,0,0,0,0,0,18,2,0],\"SLA\":[100.00,50.00,0.00,75.00,84.62,86.67,0.00,100.00,0.00,0.00,0.00,0.00,0.00,77.78,100.00,0.00],\"ServingPercentage\":[22.45,77.63,0.00,15.08,12.52,10.23,5.87,2.17,0.00,0.00,0.00,0.00,0.00,32.77,85.00,0.00],\"BackendPercentage\":[0.58,12.70,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,2.44,0.00,0.00],\"IdlePercentage\":[76.98,9.67,0.00,84.92,87.48,89.77,94.13,97.83,0.00,0.00,0.00,0.00,0.00,64.79,15.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17 1/30/2023 4:16:32 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2022-12-31 fto: 2023-01-29 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.17 1/30/2023 4:16:36 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket Status\"},{\"colName\":\"Happy\",\"colText\":\"Happy\"},{\"colName\":\"Satisfied\",\"colText\":\"Satisfied\"},{\"colName\":\"Dissatisfied\",\"colText\":\"Dissatisfied\"},{\"colName\":\"TerminalID\",\"colText\":\"Terminal ID\"},{\"colName\":\"TellerID\",\"colText\":\"Teller ID\"},{\"colName\":\"TellerName\",\"colText\":\"Teller Name\"}]","reportBody":"[{\"TicketId\":2301010224000000001,\"BranchCode\":\"QAB\",\"BranchName\":\"QABranch\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer amount\",\"TicketNumber\":\"T0050\",\"TransactionDate\":\"01/02/2023\",\"TransactionTime\":\"11:34:58\",\"TransactionServingTime\":\"00:00:17\",\"TransactionWaitingTime\":\"00:01:01\",\"TransactionEndTime\":\"11:36:16\",\"TicketStatus\":\"Ticket 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Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301260230000000020,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT010\",\"TransactionDate\":\"01/27/2023\",\"TransactionTime\":\"11:52:06\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:04:32\",\"TransactionEndTime\":\"11:56:39\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"b1\"}]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"203/104\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:31:49\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:02:16\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17 1/30/2023 4:20:25 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.17 1/30/2023 4:20:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.97.17 1/30/2023 4:20:26 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2022-12-31 fto: 2023-01-29 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.17 1/30/2023 4:20:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:20:27 AM | Request Received getDashboardDetail=> dashboardId: 92 | Client IP: 119.73.97.17 1/30/2023 4:20:27 AM | Response Sent => Data returned of dashboardId:92 | Client IP: 119.73.97.17 1/30/2023 4:20:29 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.17 1/30/2023 4:20:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.97.17 1/30/2023 4:20:29 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2022-12-31 fto: 2023-01-29 operatorId: 0 fFilters: APS-Appcitas|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:20:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:20:41 AM | Request Received getDashboardData=> fid: 230| ftype: ffrom: 2022-12-31 fto: 2023-01-29 operatorId: 0 fFilters: |Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:20:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:20:44 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2022-12-31 fto: 2023-01-29 operatorId: 0 fFilters: |Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:20:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:20:47 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:20:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:20:57 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2022-12-26 fto: 2022-12-26 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:20:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:21:04 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2022-12-27 fto: 2022-12-27 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:21:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:21:13 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2022-12-28 fto: 2022-12-28 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:21:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:21:16 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2022-12-29 fto: 2022-12-29 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:21:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:21:34 AM | Request Received getDashboardDetail=> dashboardId: 92 | Client IP: 119.73.97.17 1/30/2023 4:21:34 AM | Response Sent => Data returned of dashboardId:92 | Client IP: 119.73.97.17 1/30/2023 4:21:43 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:21:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:22:02 AM | Response Sent => responseCode:-1, responseStatus:failure, responseText:Incomplete Request parameters :: There is not enough space on the disk. | Client IP: 119.73.97.17 1/30/2023 4:23:02 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:23:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:24:02 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:24:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:25:02 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:25:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:26:02 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:26:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:27:03 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:27:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:28:04 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:28:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:29:03 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:29:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:30:03 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:30:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:31:03 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:31:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:32:03 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:32:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:33:04 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:33:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:34:03 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:34:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:35:03 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:35:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:36:03 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:36:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:37:03 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:37:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:38:03 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: EXT-Extra|Svctime|Svctime componentNames: details-categories-component|feedback-evolution-component|latest-surveys-component|all-feedback-responses-component|multiple-service-component|multiple-waiting-component|multiple-waiting-tickets-component|all-feedback-branch-wise-responses-component| | Client IP: 119.73.97.17 1/30/2023 4:38:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:38:54 AM | Request Received getReportData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.17 1/30/2023 4:38:54 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17 1/30/2023 4:39:00 AM | Request Received getReportData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.17 1/30/2023 4:39:00 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17 1/30/2023 4:39:03 AM | Request Received getReportData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: language:En rptName: Export Teller Performance Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.17 1/30/2023 4:39:07 AM | Request Received getReportData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.17 1/30/2023 4:39:07 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"Date\":\"30/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.17 1/30/2023 4:39:10 AM | Request Received getReportData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: language:En rptName: Export Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.17 1/30/2023 4:41:02 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.17 1/30/2023 4:41:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:42:02 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.17 1/30/2023 4:42:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 4:43:03 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 1/30/2023 4:43:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 1/30/2023 4:44:02 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 1/30/2023 4:44:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 1/30/2023 4:45:03 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 1/30/2023 4:45:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 1/30/2023 4:46:02 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 1/30/2023 4:46:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 1/30/2023 4:47:02 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 1/30/2023 4:47:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 1/30/2023 4:48:02 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 1/30/2023 4:48:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 1/30/2023 4:49:03 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 1/30/2023 4:49:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 1/30/2023 4:50:04 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 1/30/2023 4:50:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 1/30/2023 4:51:03 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 1/30/2023 4:51:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 1/30/2023 4:52:03 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 1/30/2023 4:52:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 1/30/2023 4:53:04 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 1/30/2023 4:53:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 1/30/2023 5:04:20 AM | Request Received getDashboardData=> fid: 230|229| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.17 1/30/2023 5:04:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.17 1/30/2023 5:04:27 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 5:04:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 5:04:28 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 1/30/2023 5:04:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 1/30/2023 5:04:29 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 1/30/2023 5:04:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 1/30/2023 5:04:29 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 5:04:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 5:05:29 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 5:05:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 5:06:30 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 5:06:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 5:07:30 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 5:07:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 5:08:28 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 5:08:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 5:10:05 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 5:10:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 5:11:03 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 5:11:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 5:12:03 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 5:12:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 5:13:03 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 5:13:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 5:14:03 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 5:14:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 5:15:03 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 5:15:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 5:39:06 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.17 1/30/2023 5:39:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.97.17 1/30/2023 5:39:06 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.17 1/30/2023 5:39:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.97.17 1/30/2023 5:39:27 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 54.185.234.214 1/30/2023 5:39:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 54.185.234.214 1/30/2023 5:39:33 AM | Request Received onLoginClick=> userName: ensha | Client IP: 54.185.234.214 1/30/2023 5:39:33 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"GNTM4ZLLY1"} | Client IP: 54.185.234.214 1/30/2023 5:39:33 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 54.185.234.214 1/30/2023 5:39:34 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 54.185.234.214 1/30/2023 5:39:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 54.185.234.214 1/30/2023 5:39:34 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 54.185.234.214 1/30/2023 5:39:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 54.185.234.214 1/30/2023 5:39:35 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 54.185.234.214 1/30/2023 5:39:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 54.185.234.214 1/30/2023 5:39:35 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 54.185.234.214 1/30/2023 5:39:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 54.185.234.214 1/30/2023 5:39:39 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 54.185.234.214 1/30/2023 5:39:39 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 54.185.234.214 1/30/2023 5:39:42 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 54.185.234.214 1/30/2023 5:39:44 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test National state bank of pa\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test National state bank of pa\",\"OperatorName\":\"r2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"r1\",\"r2\",\"b1\",\"b2\",\"b3\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 54.185.234.214 1/30/2023 5:39:51 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 54.185.234.214 1/30/2023 5:39:51 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a4\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a5\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"almira\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"ebad\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"esha\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Farhan\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"farwa\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"kisa\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"qurat\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test National state bank of pa\",\"Teller\":\"r1\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"r1\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test National state bank of pa\",\"Teller\":\"r2\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"rabeet\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Usman\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"yasir\",\"Date\":\"30/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"0\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:00:00\"},{\"colName\":\"Logged time\",\"colValue\":\"00:00:00\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 0.00% | Back office: 0.00% | Idle: 0.00%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"a1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a4\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a5\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"almira\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"ebad\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"esha\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Farhan\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"farwa\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"kisa\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"qurat\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"r1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"r1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"r2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"rabeet\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Usman\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"yasir\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 54.185.234.214 1/30/2023 5:40:23 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 54.185.234.214 1/30/2023 5:40:24 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Category\":\"Fees\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"Category\":\"Fees\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"0 / 0 ( 0.00% )\"},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":\"0.00%\"}]","graphName":"rpt-tellers-category-detail-component","graphData":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Category\":\"Fees\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"Category\":\"Fees\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 54.185.234.214 1/30/2023 5:42:34 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 5:42:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 5:42:35 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 1/30/2023 5:42:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 1/30/2023 5:42:35 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 1/30/2023 5:42:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 1/30/2023 5:42:38 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 5:42:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 5:42:41 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 1/30/2023 5:43:35 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 54.185.234.214 1/30/2023 5:44:35 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 54.185.234.214 1/30/2023 5:44:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 54.185.234.214 1/30/2023 5:45:34 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 54.185.234.214 1/30/2023 5:48:52 AM | Request Received onLoginClick=> userName: ensha | Client IP: 124.29.238.205 1/30/2023 5:49:45 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 54.185.234.214 1/30/2023 5:49:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 54.185.234.214 1/30/2023 5:49:45 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 54.185.234.214 1/30/2023 5:49:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 54.185.234.214 1/30/2023 5:49:46 AM | Request Received onLoginClick=> userName: ensha | Client IP: 124.29.238.205 1/30/2023 5:49:46 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"61VRU3XTUS"} | Client IP: 124.29.238.205 1/30/2023 5:49:46 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 124.29.238.205 1/30/2023 5:49:55 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 1/30/2023 5:49:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 1/30/2023 5:49:55 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 1/30/2023 5:49:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 1/30/2023 5:49:56 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 1/30/2023 5:49:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205 1/30/2023 5:49:57 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 1/30/2023 5:49:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 1/30/2023 5:50:01 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 1/30/2023 5:50:01 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 1/30/2023 5:50:06 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 1/30/2023 5:50:06 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a4\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a5\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test National state bank of pa\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"r1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test National state bank of pa\",\"OperatorName\":\"r2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"r1\",\"r2\",\"b1\",\"b2\",\"b3\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"a1\",\"a2\",\"a3\",\"a4\",\"a5\",\"r1\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 1/30/2023 5:50:09 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 1/30/2023 5:50:09 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 1/30/2023 5:50:15 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 1/30/2023 5:50:15 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appcitas\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health 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Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2022-12-31 fto: 2023-01-29 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 1/30/2023 5:52:50 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA 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Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2022-12-31 fto: 2023-01-29 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 1/30/2023 5:53:28 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA 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(57)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"CountServedTickets\":5,\"PercentageServedTickets\":\"5\",\"AvgWaitTime\":\"177.28\",\"MaxWaitTime\":\"05:15:30\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":\"4.76%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"CountServedTickets\":9,\"PercentageServedTickets\":\"9\",\"AvgWaitTime\":\"2.03\",\"MaxWaitTime\":\"00:13:14\",\"WaitingSLACount\":8,\"WaitingSLAPercentage\":\"66.67%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health 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Client IP: 124.29.238.205 1/30/2023 5:54:48 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA 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Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 1/30/2023 5:57:51 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 1/30/2023 6:14:50 AM | Request Received getReportData=> fid: 230|228|229|224| ftype: ffrom: 2022-12-31 fto: 2023-01-29 fOtherParameters: category:APS-Appcitas|BSC-Benefits|EXT-Extra|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 1/30/2023 6:14:51 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served 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Branch Comparison rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 1/30/2023 6:16:23 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA 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Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 1/30/2023 6:16:31 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 1/30/2023 6:26:56 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 54.185.234.214 1/30/2023 6:26:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 54.185.234.214 1/30/2023 6:26:57 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 54.185.234.214 1/30/2023 6:26:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 54.185.234.214 1/30/2023 6:26:58 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 54.185.234.214 1/30/2023 6:26:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 54.185.234.214 1/30/2023 6:26:59 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 54.185.234.214 1/30/2023 6:26:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 54.185.234.214 1/30/2023 6:26:59 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 54.185.234.214 1/30/2023 6:32:20 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.17 1/30/2023 6:32:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.17 1/30/2023 6:57:36 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 54.185.234.214 1/30/2023 6:57:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 54.185.234.214 1/30/2023 6:57:42 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 54.185.234.214 1/30/2023 6:57:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 54.185.234.214 1/30/2023 6:57:43 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 54.185.234.214 1/30/2023 6:57:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 54.185.234.214 1/30/2023 6:57:44 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 54.185.234.214 1/30/2023 6:57:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 54.185.234.214 1/30/2023 6:57:45 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 54.185.234.214 1/30/2023 6:57:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 54.185.234.214 1/30/2023 6:58:37 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 54.185.234.214 1/30/2023 6:58:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 54.185.234.214 1/30/2023 6:59:37 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype: ffrom: 2023-01-30 fto: 2023-01-30 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 54.185.234.214 1/30/2023 6:59:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 54.185.234.214