1/25/2023 12:01:49 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:01:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 12:02:13 AM | Request Received onLoginClick=> userName: ENSHA | Client IP: 125.209.125.146
1/25/2023 12:02:13 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ENSHA","Password":"Xy462KzHuK8=","tokenKey":"JPEWFK6ACQ"} | Client IP: 125.209.125.146
1/25/2023 12:02:13 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146
1/25/2023 12:02:14 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:02:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 12:02:15 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:02:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 12:02:15 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:02:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 12:02:15 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:02:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:02:17 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:02:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:03:06 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:03:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 12:03:06 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:03:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 12:03:07 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:03:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 12:03:07 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:03:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:04:13 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:04:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 12:06:27 AM | Request Received onLoginClick=> userName: aiman | Client IP: 125.209.125.146
1/25/2023 12:06:27 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"aiman","Password":"aiman","tokenKey":"864BVQSXGW"} | Client IP: 125.209.125.146
1/25/2023 12:06:47 AM | Request Received onLoginClick=> userName: aiman | Client IP: 125.209.125.146
1/25/2023 12:06:47 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"aiman","Password":"ensha","tokenKey":"DUBQWWZFRS"} | Client IP: 125.209.125.146
1/25/2023 12:07:01 AM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146
1/25/2023 12:07:01 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"ensha","Password":"aiman","tokenKey":"VBZWSFZAZI"} | Client IP: 125.209.125.146
1/25/2023 12:07:19 AM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146
1/25/2023 12:07:19 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"9VFXDETUR4"} | Client IP: 125.209.125.146
1/25/2023 12:07:19 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146
1/25/2023 12:07:23 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:07:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 12:07:24 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:07:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 12:07:24 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:07:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:07:25 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:07:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 12:08:25 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:08:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:09:25 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:09:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:10:25 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:10:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:11:25 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:11:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:13:23 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:13:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:15:24 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:15:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:17:23 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:17:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:19:25 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:19:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:21:21 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:21:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:21:44 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:21:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 12:21:44 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:21:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 12:21:45 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:21:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 12:21:47 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:21:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:22:02 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:22:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 12:22:53 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:22:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 12:22:55 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:22:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 12:24:32 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205
1/25/2023 12:24:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205
1/25/2023 12:25:06 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205
1/25/2023 12:25:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205
1/25/2023 12:25:33 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 125.209.125.146
1/25/2023 12:25:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 125.209.125.146
1/25/2023 12:25:36 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 125.209.125.146
1/25/2023 12:25:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 125.209.125.146
1/25/2023 12:25:42 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:25:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 12:26:47 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 124.29.238.205
1/25/2023 12:26:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 124.29.238.205
1/25/2023 12:26:48 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 124.29.238.205
1/25/2023 12:26:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 124.29.238.205
1/25/2023 12:31:29 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 124.29.238.205
1/25/2023 12:31:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 124.29.238.205
1/25/2023 12:31:31 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205
1/25/2023 12:31:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205
1/25/2023 12:33:42 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 125.209.125.146
1/25/2023 12:33:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 125.209.125.146
1/25/2023 12:33:51 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 125.209.125.146
1/25/2023 12:33:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 125.209.125.146
1/25/2023 12:33:54 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:33:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 12:34:04 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 125.209.125.146
1/25/2023 12:34:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 125.209.125.146
1/25/2023 12:34:10 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:34:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 12:34:11 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 125.209.125.146
1/25/2023 12:34:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 125.209.125.146
1/25/2023 12:34:12 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:34:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 12:34:14 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 125.209.125.146
1/25/2023 12:34:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 125.209.125.146
1/25/2023 12:36:03 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:36:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 12:36:10 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 125.209.125.146
1/25/2023 12:36:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 125.209.125.146
1/25/2023 12:36:16 AM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146
1/25/2023 12:36:16 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"LBY8S8D087"} | Client IP: 125.209.125.146
1/25/2023 12:36:16 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146
1/25/2023 12:36:19 AM | Request Received getDashboardList=> userId: 17, languageCode:Sp | Client IP: 125.209.125.146
1/25/2023 12:36:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 12:36:19 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:36:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:36:20 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 125.209.125.146
1/25/2023 12:36:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 125.209.125.146
1/25/2023 12:36:21 AM | Request Received getDashboardList=> userId: 17, languageCode:Sp | Client IP: 125.209.125.146
1/25/2023 12:36:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 12:36:21 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:36:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:37:19 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:37:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:37:50 AM | Request Received getReportData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:Sp rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 12:37:50 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Categoría\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Turnos emitidos #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Turnos emitidos %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Turnos atendidos #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Turnos atendidos %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Tiempo de espera promedio\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Tiempo de espera SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Tiempo de espera SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Tiempo promedio de servicio\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Tiempo de servicio SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Tiempo de servicio SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"Turnos Ausentes #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"Turnos Ausentes %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Turnos no calificados\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Tiempo de procesamiento\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 12:38:25 AM | Request Received getReportData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:Sp rptName: Service Quality rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 12:38:26 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Categoría\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Turnos atendidos #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Turnos atendidos #\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Tiempo de espera promedio\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Tiempo de espera máximo\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Tiempo de espera SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Tiempo de espera SLA %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Tiempo de procesamiento\"}]","reportBody":"[]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Espera\", \"value\": \"waiting\"},{\"name\": \"Servicio\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Turnos atendidos/emitidos\",\"colValue\":null},{\"colName\":\"Tiempo de espera\",\"colValue\":null}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 12:38:28 AM | Request Received getReportData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:Sp rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 12:38:28 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Sucursal\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Turnos emitidos #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Turnos atendidos #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Turnos atendidos %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Tiempo de espera promedio\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Tiempo de espera SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Tiempo de espera SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Tiempo promedio de servicio\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Tiempo de servicio SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Tiempo de servicio SLA #\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[],\"TicketIssued\":[],\"TicketServed\":[],\"TicketServedPercentage\":[],\"TicketWaitingPercentage\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 12:38:31 AM | Request Received getReportData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:Sp rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 12:38:31 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Códigos de Categoría \"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Tiempo de espera promedio\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Tiempo de espera SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Tiempo de espera SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Tiempo promedio de servicio Por transacción\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Tiempo de servicio SLA % por transacción\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Tiempo de servicio SLA # por transacción\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transacción(es) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transacción(es) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Tiempo de procesamiento\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 12:38:33 AM | Request Received getReportData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:Sp rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 12:38:33 AM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Turnos atendidos/emitidos\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Tiempo de espera\",\"colValue\":\"Prom.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Tiempo de servicio\",\"colValue\":\"Prom.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Ausente\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-hourly-detail-component","graphData":"[{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 12:38:45 AM | Request Received getReportData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$operator:$language:Sp rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 12:38:46 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Sucursal\"},{\"colName\":\"OperatorName\",\"colText\":\"Cajero\"},{\"colName\":\"TicketServed\",\"colText\":\"Turnos atendidos\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Prom. Tiempo de servicio\"},{\"colName\":\"SLA\",\"colText\":\"Servicio SLA %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Dia(s) trabajado\"},{\"colName\":\"LoggedTime\",\"colText\":\"Tiempo activo\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Tiempo de servicio %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Tiempo Actividades A. %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Tiempo de inactividad %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Tiempo de procesamiento\"}]","reportBody":"[{\"BranchName\":\"Global1\",\"OperatorName\":\"a1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global1\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global1\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test Branch A\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test Branch A\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test Branch A\",\"OperatorName\":\"farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test Branch A\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test Branch A\",\"OperatorName\":\"moiz\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test Branch A\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test Branch A\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"a1\",\"a2\",\"a3\",\"qurat\",\"moiz\",\"kisa\",\"farhan\",\"yasir\",\"ebad\",\"esha\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"b1\",\"b2\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 12:38:58 AM | Request Received getReportData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$operator:$language:Sp rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 12:38:58 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Nombre de Sucursal\"},{\"colName\":\"Teller\",\"colText\":\"Cajero\"},{\"colName\":\"Date\",\"colText\":\"Fecha\"},{\"colName\":\"TicketServed\",\"colText\":\"Turnos atendidos\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Prom. Tiempo de servicio\"},{\"colName\":\"SLAService\",\"colText\":\"Servicio de SLA %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Tiempo registrado\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Tiempo de servicio %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Tiempo Actividades A. %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"% De inactividad\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Hora de llegada\"},{\"colName\":\"EndTime\",\"colText\":\"Hora de finalización\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Tiempo de procesamiento\"}]","reportBody":"[{\"BranchName\":\"Global1\",\"Teller\":\"a1\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global1\",\"Teller\":\"a2\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global1\",\"Teller\":\"a3\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"almira\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b2\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test Branch A\",\"Teller\":\"ebad\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"ebad\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test Branch A\",\"Teller\":\"esha\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"esha\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test Branch A\",\"Teller\":\"farhan\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Farhan\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"farwa\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test Branch A\",\"Teller\":\"kisa\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"kisa\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test Branch A\",\"Teller\":\"moiz\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test Branch A\",\"Teller\":\"qurat\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"qurat\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"rabeet\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Usman\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Test Branch A\",\"Teller\":\"yasir\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"Teller\":\"yasir\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Turnos atendidos\",\"colValue\":\"0\"},{\"colName\":\"Prom. Tiempo de servicio\",\"colValue\":\"00:00:00\"},{\"colName\":\"Tiempo activo\",\"colValue\":\"00:00:00\"},{\"colName\":\"Tiempo Total\",\"colValue\":\"Servicio: 0.00% | Actividad: 0.00% | Inactivo: 0.00%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"a1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"almira\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"ebad\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"ebad\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"esha\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"esha\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"farhan\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Farhan\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"farwa\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"kisa\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"kisa\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"moiz\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"qurat\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"qurat\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"rabeet\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Usman\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"yasir\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"yasir\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 12:39:02 AM | Request Received getReportData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$operator:$language:Sp rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 12:39:02 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Sucursal\"},{\"colName\":\"Teller\",\"colText\":\"Cajero\"},{\"colName\":\"Category\",\"colText\":\"Categoría\"},{\"colName\":\"TicketsServed\",\"colText\":\"Turnos atendidos #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Turnos atendidos %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Prom. Tiempo de servicio\"},{\"colName\":\"SLAService\",\"colText\":\"Servicio de SLA %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Tiempo de procesamiento\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Turnos atendidos\",\"colValue\":null},{\"colName\":\"Prom. Tiempo de servicio\",\"colValue\":null},{\"colName\":\"Servicio de SLA\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 12:39:19 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/25/2023 12:39:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:39:28 AM | Request Received getDashboardList=> userId: 17, languageCode:Sp | Client IP: 125.209.125.146
1/25/2023 12:39:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 12:39:28 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:39:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:39:31 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 125.209.125.146
1/25/2023 12:39:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 125.209.125.146
1/25/2023 12:40:51 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:40:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 12:41:36 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:41:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 12:46:18 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:46:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 12:46:21 AM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146
1/25/2023 12:46:21 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"ZJRIK5QU7B"} | Client IP: 125.209.125.146
1/25/2023 12:46:22 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146
1/25/2023 12:46:23 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:46:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 12:46:24 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:46:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 12:46:25 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:46:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 12:46:25 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:46:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:47:20 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:47:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 12:47:20 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:47:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:47:23 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:47:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:47:24 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:47:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:47:28 AM | Request Received getDashboardData=> fid: 228| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:47:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:47:37 AM | Request Received getReportData=> fid: 228| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:HMS-Health Monitoring|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 12:47:37 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 12:47:40 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/25/2023 12:47:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 12:47:40 AM | Request Received getDashboardData=> fid: 228| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:47:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:47:54 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:47:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:47:59 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:47:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:48:24 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:48:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:49:24 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:49:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:50:24 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:50:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:51:24 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:51:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:52:25 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 12:52:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 12:53:26 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:53:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:54:24 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:54:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:55:24 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:55:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:57:23 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:57:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 12:59:23 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 12:59:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 1:01:23 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 1:01:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 1:03:23 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 1:03:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 1:05:24 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 1:05:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 1:07:23 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 1:07:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 1:09:23 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 1:09:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 1:12:49 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:12:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:18:31 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 1:18:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 1:18:31 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/25/2023 1:18:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 1:18:32 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/25/2023 1:18:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 1:18:33 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 1:18:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 1:18:37 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 1:18:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 1:18:56 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 1:18:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 1:18:59 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 1:18:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 1:19:04 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 125.209.125.146
1/25/2023 1:19:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 125.209.125.146
1/25/2023 1:19:10 AM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146
1/25/2023 1:19:10 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"OFEQL92DGT"} | Client IP: 125.209.125.146
1/25/2023 1:19:11 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146
1/25/2023 1:19:13 AM | Request Received getDashboardList=> userId: 17, languageCode:Ar | Client IP: 125.209.125.146
1/25/2023 1:19:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 1:19:13 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 125.209.125.146
1/25/2023 1:19:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 125.209.125.146
1/25/2023 1:19:13 AM | Request Received getDashboardList=> userId: 17, languageCode:Ar | Client IP: 125.209.125.146
1/25/2023 1:19:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 1:19:15 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 1:19:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 1:20:10 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-18 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 1:20:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 1:20:24 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2022-12-26 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 1:20:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 1:20:37 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 1:20:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 1:20:39 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 1:20:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 1:22:24 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2022-12-26 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 1:22:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 1:24:51 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2022-09-07 fto: 2022-10-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 1:24:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 1:25:12 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 125.209.125.146
1/25/2023 1:25:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 125.209.125.146
1/25/2023 1:25:43 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 119.73.104.78
1/25/2023 1:25:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 119.73.104.78
1/25/2023 1:25:50 AM | Request Received onLoginClick=> userName: ensha | Client IP: 119.73.104.78
1/25/2023 1:25:50 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"SQFBE2MF25"} | Client IP: 119.73.104.78
1/25/2023 1:25:50 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 119.73.104.78
1/25/2023 1:25:52 AM | Request Received getDashboardList=> userId: 17, languageCode:Ar | Client IP: 119.73.104.78
1/25/2023 1:25:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.104.78
1/25/2023 1:25:53 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 119.73.104.78
1/25/2023 1:25:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 119.73.104.78
1/25/2023 1:25:53 AM | Request Received getDashboardList=> userId: 17, languageCode:Ar | Client IP: 119.73.104.78
1/25/2023 1:25:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.104.78
1/25/2023 1:25:53 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.104.78
1/25/2023 1:25:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 1:25:54 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.104.78
1/25/2023 1:25:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 1:26:12 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 119.73.104.78
1/25/2023 1:26:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 119.73.104.78
1/25/2023 1:26:24 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 1:26:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 1:26:25 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/25/2023 1:26:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/25/2023 1:26:29 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 125.209.125.146
1/25/2023 1:26:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 125.209.125.146
1/25/2023 1:26:33 AM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146
1/25/2023 1:26:33 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"22HG87JJBV"} | Client IP: 125.209.125.146
1/25/2023 1:26:33 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146
1/25/2023 1:26:34 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 125.209.125.146
1/25/2023 1:26:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 125.209.125.146
1/25/2023 1:26:35 AM | Request Received getDashboardList=> userId: 17, languageCode:Ar | Client IP: 125.209.125.146
1/25/2023 1:26:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 1:26:35 AM | Request Received getDashboardList=> userId: 17, languageCode:Ar | Client IP: 125.209.125.146
1/25/2023 1:26:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 1:26:36 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 1:26:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 1:27:01 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/25/2023 1:27:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 1:27:24 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 125.209.125.146
1/25/2023 1:27:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 125.209.125.146
1/25/2023 1:28:13 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205
1/25/2023 1:28:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205
1/25/2023 1:28:24 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 124.29.238.205
1/25/2023 1:28:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 124.29.238.205
1/25/2023 1:28:28 AM | Request Received onLoginClick=> userName: ensha | Client IP: 124.29.238.205
1/25/2023 1:28:28 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"9GAGSM3CMU"} | Client IP: 124.29.238.205
1/25/2023 1:28:28 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 124.29.238.205
1/25/2023 1:28:30 AM | Request Received getDashboardList=> userId: 17, languageCode:Ar | Client IP: 124.29.238.205
1/25/2023 1:28:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/25/2023 1:28:30 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 124.29.238.205
1/25/2023 1:28:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 124.29.238.205
1/25/2023 1:28:30 AM | Request Received getDashboardList=> userId: 17, languageCode:Ar | Client IP: 124.29.238.205
1/25/2023 1:28:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/25/2023 1:28:32 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:28:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:28:38 AM | Request Received getReportData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:Ar rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/25/2023 1:28:38 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"الخدمة\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"التذكر (التذاكر) الصادرة\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"التذكر (التذاكر) الصادرة٪\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"التذكر (التذاكر) التي تم خدمتها\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"التذكر (التذاكر)\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"وقت الانتظار\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"وقت الانتظار SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"وقت الانتظار SLA٪\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"متوسط ​​وقت الخدمة\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"وقت الخدمة SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"وقت الخدمة SLA٪\"},{\"colName\":\"NoShowTickets\",\"colText\":\"تذكرة(التذاكر ) التي لا تظهر\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\" التذكر (التذاكر) الغير مؤهلة ٪\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"تذكرة غير مؤهلة\"},{\"colName\":\"ProcessingTime\",\"colText\":\"\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/25/2023 1:28:45 AM | Request Received getReportData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$operator:$language:Ar rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/25/2023 1:28:45 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"الفرع\"},{\"colName\":\"OperatorName\",\"colText\":\"موظف الخدمة \"},{\"colName\":\"TicketServed\",\"colText\":\"التاكر (التذاكر) التي تم خدمتها \"},{\"colName\":\"AvgServiceTime\",\"colText\":\"متوسط وقت الخدمة\"},{\"colName\":\"SLA\",\"colText\":\"خدمة SLA٪\"},{\"colName\":\"DaysWorked\",\"colText\":\"أيام العمل\"},{\"colName\":\"LoggedTime\",\"colText\":\"الوقت المسجل\"},{\"colName\":\"ServingPercentage\",\"colText\":\"وقت الخدمة ٪\"},{\"colName\":\"BackendPercentage\",\"colText\":\"وقت الخدمات المكتب الخلفي %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"وقت الخمول٪\"},{\"colName\":\"ProcessingTime\",\"colText\":\"\"}]","reportBody":"[{\"BranchName\":\"Global1\",\"OperatorName\":\"a1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global1\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global1\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"a1\",\"a2\",\"a3\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"b1\",\"b2\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/25/2023 1:28:57 AM | Request Received getDashboardList=> userId: 17, languageCode:Ar | Client IP: 124.29.238.205
1/25/2023 1:28:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/25/2023 1:28:57 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:28:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:29:05 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 124.29.238.205
1/25/2023 1:29:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 124.29.238.205
1/25/2023 1:31:59 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 124.29.238.205
1/25/2023 1:31:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 124.29.238.205
1/25/2023 1:32:59 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205
1/25/2023 1:32:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205
1/25/2023 1:33:16 AM | Request Received onLoginClick=> userName: ENSHA | Client IP: 124.29.238.205
1/25/2023 1:33:16 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"ENSHA","Password":"ENSHA","tokenKey":"EVKF38TA40"} | Client IP: 124.29.238.205
1/25/2023 1:33:21 AM | Request Received onLoginClick=> userName: ENSHA | Client IP: 124.29.238.205
1/25/2023 1:33:21 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ENSHA","Password":"Xy462KzHuK8=","tokenKey":"V3DOXLXL6E"} | Client IP: 124.29.238.205
1/25/2023 1:33:21 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 124.29.238.205
1/25/2023 1:33:23 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205
1/25/2023 1:33:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205
1/25/2023 1:33:23 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205
1/25/2023 1:33:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/25/2023 1:33:24 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205
1/25/2023 1:33:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/25/2023 1:33:25 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:33:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:34:24 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:34:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:35:25 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:35:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:36:24 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:36:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:37:24 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:37:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:38:24 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:38:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:38:26 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:38:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:38:36 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:38:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:39:24 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:39:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:40:24 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:40:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:41:24 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:41:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:42:25 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:42:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:43:24 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:43:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:44:25 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:44:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:45:24 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:45:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:47:24 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:47:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:49:23 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:49:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:51:24 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:51:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:53:23 AM | Request Received getDashboardData=> fid: 226|228|227|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:53:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:53:34 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 1:53:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:53:35 AM | Request Received getDashboardDetail=> dashboardId: 91 | Client IP: 124.29.238.205
1/25/2023 1:53:35 AM | Response Sent => Data returned of dashboardId:91 | Client IP: 124.29.238.205
1/25/2023 1:53:37 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205
1/25/2023 1:53:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/25/2023 1:53:40 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: opencounters-individual-component|total-counters-individual-component|operative-counters-individual-component|non-operative-counters-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|online-branches-count-component|offline-branches-count-component|top-branch-component|overall-happiness-individual-component|hardware-monitoring-tabular-component| | Client IP: 124.29.238.205
1/25/2023 1:53:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:54:25 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: opencounters-individual-component|total-counters-individual-component|operative-counters-individual-component|non-operative-counters-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|online-branches-count-component|offline-branches-count-component|top-branch-component|overall-happiness-individual-component|hardware-monitoring-tabular-component| | Client IP: 124.29.238.205
1/25/2023 1:54:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:55:24 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: opencounters-individual-component|total-counters-individual-component|operative-counters-individual-component|non-operative-counters-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|online-branches-count-component|offline-branches-count-component|top-branch-component|overall-happiness-individual-component|hardware-monitoring-tabular-component| | Client IP: 124.29.238.205
1/25/2023 1:55:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:56:24 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: opencounters-individual-component|total-counters-individual-component|operative-counters-individual-component|non-operative-counters-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|online-branches-count-component|offline-branches-count-component|top-branch-component|overall-happiness-individual-component|hardware-monitoring-tabular-component| | Client IP: 124.29.238.205
1/25/2023 1:56:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:57:24 AM | Request Received getDashboardData=> fid: 226| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: opencounters-individual-component|total-counters-individual-component|operative-counters-individual-component|non-operative-counters-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|online-branches-count-component|offline-branches-count-component|top-branch-component|overall-happiness-individual-component|hardware-monitoring-tabular-component| | Client IP: 124.29.238.205
1/25/2023 1:57:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:57:30 AM | Request Received getDashboardData=> fid: 227| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: opencounters-individual-component|total-counters-individual-component|operative-counters-individual-component|non-operative-counters-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|online-branches-count-component|offline-branches-count-component|top-branch-component|overall-happiness-individual-component|hardware-monitoring-tabular-component| | Client IP: 124.29.238.205
1/25/2023 1:57:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:58:25 AM | Request Received getDashboardData=> fid: 227| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: opencounters-individual-component|total-counters-individual-component|operative-counters-individual-component|non-operative-counters-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|online-branches-count-component|offline-branches-count-component|top-branch-component|overall-happiness-individual-component|hardware-monitoring-tabular-component| | Client IP: 124.29.238.205
1/25/2023 1:58:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 1:59:24 AM | Request Received getDashboardData=> fid: 227| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: opencounters-individual-component|total-counters-individual-component|operative-counters-individual-component|non-operative-counters-individual-component|ticketserving-individual-component|ticketissued-individual-component|ticketserved-individual-component|max-waittime-individual-component|avg-servicetime-individual-component|avg-waittime-individual-component|max-servicetime-individual-component|tickets-noshow-individual-component|online-branches-count-component|offline-branches-count-component|top-branch-component|overall-happiness-individual-component|hardware-monitoring-tabular-component| | Client IP: 124.29.238.205
1/25/2023 1:59:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 2:00:29 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/25/2023 2:00:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/25/2023 5:00:40 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.104.78
1/25/2023 5:00:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.104.78
1/25/2023 5:00:41 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.104.78
1/25/2023 5:00:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.104.78
1/25/2023 5:00:42 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.104.78
1/25/2023 5:00:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.104.78
1/25/2023 5:00:42 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.104.78
1/25/2023 5:00:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:00:58 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 5:00:59 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 1 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 5:01:10 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 119.73.104.78
1/25/2023 5:01:10 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 119.73.104.78
1/25/2023 5:01:10 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 119.73.104.78
1/25/2023 5:01:11 AM | Request Received getUserModuleRights=> branchId:229userId: 17 | Client IP: 119.73.104.78
1/25/2023 5:01:30 AM | Request Received addBranchCounter=> BranchId: 229, CounterId: 1, Profile Count: 2 | Client IP: 119.73.104.78
1/25/2023 5:01:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 119.73.104.78
1/25/2023 5:01:36 AM | Request Received addBranchCounter=> BranchId: 229, CounterId: 2, Profile Count: 2 | Client IP: 119.73.104.78
1/25/2023 5:01:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 119.73.104.78
1/25/2023 5:01:41 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:01:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:01:44 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 119.73.104.78
1/25/2023 5:01:44 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 119.73.104.78
1/25/2023 5:01:45 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 119.73.104.78
1/25/2023 5:01:47 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 119.73.104.78
1/25/2023 5:01:56 AM | Request Received addBranchCounter=> BranchId: 230, CounterId: 1, Profile Count: 1 | Client IP: 119.73.104.78
1/25/2023 5:01:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 119.73.104.78
1/25/2023 5:02:04 AM | Request Received addBranchCounter=> BranchId: 230, CounterId: 2, Profile Count: 1 | Client IP: 119.73.104.78
1/25/2023 5:02:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 119.73.104.78
1/25/2023 5:02:41 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:02:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:03:41 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:03:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:04:42 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:04:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:05:41 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:05:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:06:41 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:06:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:07:41 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:07:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:08:42 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:08:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:09:41 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:09:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:10:41 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:10:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:12:22 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:12:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:13:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:13:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:14:23 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:14:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:15:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:15:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:16:23 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:16:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:17:23 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:17:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:18:23 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:18:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:19:23 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:19:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:20:23 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:20:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:21:23 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:21:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:22:23 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:22:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:23:23 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:23:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:24:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:24:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:25:23 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:25:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:26:23 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:26:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:27:23 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:27:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:28:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:28:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:29:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:29:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:30:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:30:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:31:23 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:31:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:32:24 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:32:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:33:23 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:33:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:34:23 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/25/2023 5:34:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 5:39:11 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/25/2023 5:39:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/25/2023 6:11:55 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205
1/25/2023 6:11:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/25/2023 6:11:55 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205
1/25/2023 6:11:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205
1/25/2023 6:11:56 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205
1/25/2023 6:11:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/25/2023 6:11:57 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:11:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:12:01 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:12:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:12:33 AM | Request Received getDashboardData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:12:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:12:56 AM | Request Received getDashboardData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:12:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:13:31 AM | Request Received getDashboardData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:13:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:13:50 AM | Request Received getDashboardData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:13:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:13:56 AM | Request Received getDashboardData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:13:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:14:30 AM | Request Received getDashboardData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:14:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:14:56 AM | Request Received getDashboardData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:14:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:15:56 AM | Request Received getDashboardData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:15:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:16:19 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205
1/25/2023 6:16:56 AM | Request Received getDashboardData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/25/2023 6:16:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:17:16 AM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/25/2023 6:17:16 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":61.11,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":66.67,\"AvgWaitTime\":\"00:02:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":63.64,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":11.11,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:00:05\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:06:19\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":27.78,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:09:33\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:05:21\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"12 / 18 (66.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:48 | SLA: 50.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:09 | SLA: 75.00%\"},{\"colName\":\"No Show\",\"colValue\":\"4 (22.22%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":1.81,\"AverageWaitingTimePerCategory\":2.24,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":6.33,\"AverageWaitingTimePerCategory\":0.08,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":5.35,\"AverageWaitingTimePerCategory\":9.56,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/25/2023 6:17:20 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205
1/25/2023 6:17:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/25/2023 6:17:20 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:17:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:17:35 AM | Request Received getDashboardData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:17:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:17:41 AM | Request Received getDashboardData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:17:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:17:45 AM | Request Received getDashboardData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:17:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:17:52 AM | Request Received getDashboardData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:17:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:17:56 AM | Request Received getDashboardData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:17:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:17:58 AM | Request Received getDashboardData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:17:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:18:55 AM | Request Received getUserModuleRights=> branchId:230userId: 17 | Client IP: 124.29.238.205
1/25/2023 6:18:56 AM | Request Received getDashboardData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/25/2023 6:18:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:19:53 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205
1/25/2023 6:19:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/25/2023 6:19:53 AM | Request Received getDashboardData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:19:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:19:55 AM | Request Received getDashboardData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:19:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:20:56 AM | Request Received getDashboardData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:20:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:21:56 AM | Request Received getDashboardData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:21:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:22:56 AM | Request Received getDashboardData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:22:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:22:56 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205
1/25/2023 6:22:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/25/2023 6:22:57 AM | Request Received getDashboardData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:22:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:23:03 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:23:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:23:56 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:23:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:24:28 AM | Request Received getDashboardData=> fid: 230 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 2 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:24:53 AM | Request Received getDashboardData=> fid: 229 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 1 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:24:55 AM | Request Received getDashboardData=> fid: 229 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 1 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:24:56 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:24:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:24:56 AM | Request Received getDashboardData=> fid: 229 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 1 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:25:01 AM | Request Received getDashboardData=> fid: 230 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 2 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:25:02 AM | Request Received getDashboardData=> fid: 230 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 2 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:25:10 AM | Request Received getDashboardData=> fid: 229 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 1 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:25:12 AM | Request Received getDashboardData=> fid: 229 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 1 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:25:13 AM | Request Received getDashboardData=> fid: 229 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 1 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:25:14 AM | Request Received getDashboardData=> fid: 229 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 1 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:25:28 AM | Request Received getDashboardData=> fid: 230 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 2 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:25:29 AM | Request Received getDashboardData=> fid: 230 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 2 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:25:35 AM | Request Received getDashboardData=> fid: 229 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 1 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:25:36 AM | Request Received getDashboardData=> fid: 229 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 1 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:25:43 AM | Request Received getDashboardData=> fid: 230 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 2 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:25:45 AM | Request Received getDashboardData=> fid: 230 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 2 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:25:50 AM | Request Received getDashboardData=> fid: 230 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 1 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:25:51 AM | Request Received getDashboardData=> fid: 230 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 1 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:25:56 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:25:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:26:56 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:26:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:27:56 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:27:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:28:56 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:28:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:29:56 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:29:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:30:56 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:30:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:31:56 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:31:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:32:56 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:32:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:33:56 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:33:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:34:24 AM | Request Received getDashboardData=> fid: 230 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 2 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:34:37 AM | Request Received getDashboardData=> fid: 230 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 2 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:34:56 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:34:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:35:56 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:35:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:36:56 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:36:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:37:56 AM | Request Received getDashboardData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:37:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:37:57 AM | Request Received getDashboardData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:37:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:38:45 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205
1/25/2023 6:38:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/25/2023 6:38:45 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205
1/25/2023 6:38:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205
1/25/2023 6:38:46 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205
1/25/2023 6:38:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/25/2023 6:38:47 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/25/2023 6:38:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:38:49 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205
1/25/2023 6:38:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/25/2023 6:38:49 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:38:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:38:56 AM | Request Received getDashboardData=> fid: 230| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:38:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:38:57 AM | Request Received getDashboardData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:38:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:39:28 AM | Request Received getDashboardData=> fid: 229 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 1 fFilters:  | Client IP: 124.29.238.205
1/25/2023 6:39:45 AM | Request Received getDashboardData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205
1/25/2023 6:39:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:40:37 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205
1/25/2023 6:40:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/25/2023 6:40:37 AM | Request Received getDashboardData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 124.29.238.205
1/25/2023 6:40:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:40:45 AM | Request Received getDashboardData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 124.29.238.205
1/25/2023 6:40:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/25/2023 6:40:59 AM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/25/2023 6:40:59 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:02:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":63.64,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":2,\"PercentageNoShowTickets\":18.18,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"8 / 11 (72.73%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:02:14 | SLA: 63.64%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:48 | SLA: 87.50%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (18.18%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":1.81,\"AverageWaitingTimePerCategory\":2.24,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/25/2023 6:42:20 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/25/2023 6:42:20 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:02:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":63.64,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":2,\"PercentageNoShowTickets\":18.18,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"8 / 11 (72.73%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:02:14 | SLA: 63.64%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:48 | SLA: 87.50%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (18.18%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":1.81,\"AverageWaitingTimePerCategory\":2.24,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/25/2023 6:42:54 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205
1/25/2023 6:42:54 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appcitas\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":61.11,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":66.67,\"AvgWaitTime\":\"00:02:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":63.64,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":11.11,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:00:05\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:06:19\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":27.78,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:09:33\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:05:21\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"12 / 18 (66.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:48 | SLA: 50.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:09 | SLA: 75.00%\"},{\"colName\":\"No Show\",\"colValue\":\"4 (22.22%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":1.81,\"AverageWaitingTimePerCategory\":2.24,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":6.33,\"AverageWaitingTimePerCategory\":0.08,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":5.35,\"AverageWaitingTimePerCategory\":9.56,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205
1/25/2023 6:43:02 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 6:43:02 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":78.57,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":80.00,\"AvgWaitTime\":\"00:02:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":63.64,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":2,\"PercentageNoShowTickets\":14.29,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":14.29,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":20.00,\"AvgWaitTime\":\"00:00:05\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:06:19\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":7.14,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":7.14,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 14 (71.43%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:44 | SLA: 64.29%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:42 | SLA: 80.00%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (21.43%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":1.81,\"AverageWaitingTimePerCategory\":2.24,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":6.33,\"AverageWaitingTimePerCategory\":0.08,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 6:44:58 AM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 6:44:58 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":61.11,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":66.67,\"AvgWaitTime\":\"00:02:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":63.64,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":11.11,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:00:05\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:06:19\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":27.78,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:09:33\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:05:21\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"12 / 18 (66.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:48 | SLA: 50.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:09 | SLA: 75.00%\"},{\"colName\":\"No Show\",\"colValue\":\"4 (22.22%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":1.81,\"AverageWaitingTimePerCategory\":2.24,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":6.33,\"AverageWaitingTimePerCategory\":0.08,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":5.35,\"AverageWaitingTimePerCategory\":9.56,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 6:45:10 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 6:45:10 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":78.57,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":80.00,\"AvgWaitTime\":\"00:02:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":63.64,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":2,\"PercentageNoShowTickets\":14.29,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":14.29,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":20.00,\"AvgWaitTime\":\"00:00:05\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:06:19\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":7.14,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":7.14,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 14 (71.43%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:44 | SLA: 64.29%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:42 | SLA: 80.00%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (21.43%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":1.81,\"AverageWaitingTimePerCategory\":2.24,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":6.33,\"AverageWaitingTimePerCategory\":0.08,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 6:45:16 AM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 6:45:16 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":61.11,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":66.67,\"AvgWaitTime\":\"00:02:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":63.64,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":11.11,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:00:05\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:06:19\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":27.78,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:09:33\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:05:21\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"12 / 18 (66.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:48 | SLA: 50.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:09 | SLA: 75.00%\"},{\"colName\":\"No Show\",\"colValue\":\"4 (22.22%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":1.81,\"AverageWaitingTimePerCategory\":2.24,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":6.33,\"AverageWaitingTimePerCategory\":0.08,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":5.35,\"AverageWaitingTimePerCategory\":9.56,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 6:47:30 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 6:47:30 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:02:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":63.64,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":2,\"PercentageNoShowTickets\":18.18,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"8 / 11 (72.73%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:02:14 | SLA: 63.64%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:48 | SLA: 87.50%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (18.18%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":1.81,\"AverageWaitingTimePerCategory\":2.24,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 6:47:52 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 6:47:52 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:02:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":63.64,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":2,\"PercentageNoShowTickets\":18.18,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"8 / 11 (72.73%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:02:14 | SLA: 63.64%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:48 | SLA: 87.50%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (18.18%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":1.81,\"AverageWaitingTimePerCategory\":2.24,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 6:48:27 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 6:48:28 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"CountServedTickets\":8,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:02:14\",\"MaxWaitTime\":\"00:13:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":63.64,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"8 / 11 (72.73%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:02:14 | Max.: 00:13:14 | SLA: 63.64% (7)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"Fees\",\"CountServedTickets\":8,\"PercentageServedTickets\":\"100\",\"AvgWaitTime\":\"2.25\",\"MaxWaitTime\":\"00:13:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":\"63.64%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 6:49:04 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 6:49:04 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appcitas\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":61.11,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":66.67,\"AvgWaitTime\":\"00:02:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":63.64,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":11.11,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:00:05\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:06:19\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":27.78,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:09:33\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:05:21\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"12 / 18 (66.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:48 | SLA: 50.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:09 | SLA: 75.00%\"},{\"colName\":\"No Show\",\"colValue\":\"4 (22.22%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appcitas\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Benefits\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":1.81,\"AverageWaitingTimePerCategory\":2.24,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health Monitoring\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Health\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Recieve Amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer amount\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":6.33,\"AverageWaitingTimePerCategory\":0.08,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":5.35,\"AverageWaitingTimePerCategory\":9.56,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 6:49:08 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 6:49:09 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":78.57,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":80.00,\"AvgWaitTime\":\"00:02:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":63.64,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":2,\"PercentageNoShowTickets\":14.29,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":14.29,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":20.00,\"AvgWaitTime\":\"00:00:05\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:06:19\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":50.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":7.14,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":7.14,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 14 (71.43%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:44 | SLA: 64.29%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:42 | SLA: 80.00%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (21.43%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":1.81,\"AverageWaitingTimePerCategory\":2.24,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"AverageServiceTimePerCategory\":6.33,\"AverageWaitingTimePerCategory\":0.08,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 6:49:11 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 6:49:11 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"CountServedTickets\":8,\"PercentageServedTickets\":80.00,\"AvgWaitTime\":\"00:02:14\",\"MaxWaitTime\":\"00:13:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":63.64,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"CountServedTickets\":2,\"PercentageServedTickets\":20.00,\"AvgWaitTime\":\"00:00:05\",\"MaxWaitTime\":\"00:00:07\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 14 (71.43%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:44 | Max.: 00:13:14 | SLA: 64.29% (9)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"Fees\",\"CountServedTickets\":8,\"PercentageServedTickets\":\"80\",\"AvgWaitTime\":\"2.25\",\"MaxWaitTime\":\"00:13:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":\"63.64%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"CountServedTickets\":2,\"PercentageServedTickets\":\"20\",\"AvgWaitTime\":\"0.08\",\"MaxWaitTime\":\"00:00:07\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":\"100.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 6:50:02 AM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 6:50:02 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"CountServedTickets\":8,\"PercentageServedTickets\":66.67,\"AvgWaitTime\":\"00:02:14\",\"MaxWaitTime\":\"00:13:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":63.64,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"CountServedTickets\":2,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:00:05\",\"MaxWaitTime\":\"00:00:07\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"CountServedTickets\":2,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:09:33\",\"MaxWaitTime\":\"00:16:40\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"12 / 18 (66.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:48 | Max.: 00:16:40 | SLA: 50.00% (9)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"Fees\",\"CountServedTickets\":8,\"PercentageServedTickets\":\"67\",\"AvgWaitTime\":\"2.25\",\"MaxWaitTime\":\"00:13:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":\"63.64%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Transfer\",\"CountServedTickets\":2,\"PercentageServedTickets\":\"17\",\"AvgWaitTime\":\"0.08\",\"MaxWaitTime\":\"00:00:07\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":\"100.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"CountServedTickets\":2,\"PercentageServedTickets\":\"17\",\"AvgWaitTime\":\"9.57\",\"MaxWaitTime\":\"00:16:40\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 6:50:20 AM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 6:50:20 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"IssuedTickets\":14,\"ServedTickets\":10,\"PercentageServedTickets\":83.33,\"AvgWaitTime\":\"00:01:44\",\"WaitingSLAPercentage\":50.00,\"WaitingSLACount\":9,\"AvgServiceTime\":\"00:02:42\",\"ServiceSLAPercentage\":66.67,\"ServiceSLACount\":8},{\"BranchName\":\"Global4\",\"IssuedTickets\":4,\"ServedTickets\":2,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:12:44\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:05:21\",\"ServiceSLAPercentage\":8.33,\"ServiceSLACount\":1}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"12 / 18 ( 66.67% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:48 | SLA: 50.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:09 | SLA: 75.00%\"},{\"colName\":\"No Show\",\"colValue\":\"4 (22.22%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Global3\",\"Global4\"],\"TicketIssued\":[14,4],\"TicketServed\":[10,2],\"TicketServedPercentage\":[80.00,50.00],\"TicketWaitingPercentage\":[64.29,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 6:51:29 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 6:51:29 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"IssuedTickets\":14,\"ServedTickets\":10,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:01:44\",\"WaitingSLAPercentage\":64.29,\"WaitingSLACount\":9,\"AvgServiceTime\":\"00:02:42\",\"ServiceSLAPercentage\":80.00,\"ServiceSLACount\":8}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 14 ( 71.43% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:44 | SLA: 64.29%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:42 | SLA: 80.00%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (21.43%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Global3\"],\"TicketIssued\":[14],\"TicketServed\":[10],\"TicketServedPercentage\":[80.00],\"TicketWaitingPercentage\":[64.29]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 6:51:46 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/25/2023 6:51:46 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transaction\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transaction\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transaction\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eFees\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:02:14\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e63.64\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e7\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:02:24\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e83.33\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e5\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e6\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e75.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eTransfer\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:05\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e2\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:06:19\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e50.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e1\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e2\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e25.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eUtility\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":null,\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/25/2023 6:55:08 AM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 6:55:09 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transaction\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transaction\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transaction\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003eFees\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:02:14\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e63.64\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e7\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:02:24\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e83.33\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e5\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e6\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e60.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eTransfer\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:05\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e2\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:06:19\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e50.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e1\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e2\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e20.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"\\u003cstrong\\u003eUtility\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:09:33\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:05:21\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e50.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e1\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e2\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e20.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 6:55:44 AM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 6:55:45 AM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"12 / 18 (66.67%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:03:48 | SLA: 38.89%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:03:08 | SLA: 58.33%\"},{\"colName\":\"No Show\",\"colValue\":\"4 (22.22%)\"}]","graphName":"rpt-hourly-detail-component","graphData":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 6:56:43 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 6:56:43 AM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"10 / 14 (71.43%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:01:44 | SLA: 50.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:42 | SLA: 60.00%\"},{\"colName\":\"No Show\",\"colValue\":\"3 (21.43%)\"}]","graphName":"rpt-hourly-detail-component","graphData":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 6:57:13 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 6:57:13 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":10,\"AvgServiceTime\":\"00:02:42\",\"SLA\":80.00,\"DaysWorked\":1,\"LoggedTime\":\"01:10:39\",\"ServingPercentage\":38.38,\"BackendPercentage\":4.41,\"IdlePercentage\":57.21,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"a1\",\"a2\",\"a3\"],\"TicketServed\":[10,0,0],\"SLA\":[80.00,0.00,0.00],\"ServingPercentage\":[38.38,0.00,0.00],\"BackendPercentage\":[4.41,0.00,0.00],\"IdlePercentage\":[57.21,0.00,0.00],\"ProcessingTime\":[\"-\",\"-\",\"-\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 6:57:38 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 6:57:38 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Date\":\"25/01/2023\",\"TicketServed\":10,\"AvgServiceTime\":\"00:02:42\",\"SLAService\":80.00,\"LoggedTime\":\"01:10:39\",\"ServingPercentage\":38.38,\"BackOfficePercentage\":4.41,\"IdlePercentage\":57.21,\"ArrivalTime\":\"05:00:20\",\"EndTime\":\"06:10:59\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"10\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:02:42\"},{\"colName\":\"Logged time\",\"colValue\":\"01:10:39\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 38.38% | Back office: 4.41% | Idle: 57.21%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"a1\",\"ServiceHours\":0.45,\"BackOfficeHours\":0.05,\"IdleHours\":0.67,\"ProcessingTime\":\"-\"},{\"Teller\":\"a2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"a3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 6:57:58 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 6:57:58 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Category\":\"Fees\",\"TicketsServed\":8,\"TicketsServedPercent\":80.00,\"AvgServiceTime\":\"00:01:48\",\"SLAService\":87.50,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Category\":\"Transfer\",\"TicketsServed\":2,\"TicketsServedPercent\":20.00,\"AvgServiceTime\":\"00:06:19\",\"SLAService\":50.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"10 / 13 ( 76.92% )\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:02:42\"},{\"colName\":\"SLA Service\",\"colValue\":\"80.00%\"}]","graphName":"rpt-tellers-category-detail-component","graphData":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Category\":\"Fees\",\"TicketsServed\":8,\"TicketsServedPercent\":80.00,\"AvgServiceTime\":\"0.03\",\"SLAService\":\"87.50\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Category\":\"Transfer\",\"TicketsServed\":2,\"TicketsServedPercent\":20.00,\"AvgServiceTime\":\"0.11\",\"SLAService\":\"50.00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Category\":\"Utility\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 6:58:18 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 6:58:18 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"Date\":\"25/01/2023\",\"TicketServed\":10,\"AvgServiceTime\":\"00:02:42\",\"SLAService\":80.00,\"LoggedTime\":\"01:10:39\",\"ServingPercentage\":38.38,\"BackOfficePercentage\":4.41,\"IdlePercentage\":57.21,\"ArrivalTime\":\"05:00:20\",\"EndTime\":\"06:10:59\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"Date\":\"25/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"10\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:02:42\"},{\"colName\":\"Logged time\",\"colValue\":\"01:10:39\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 38.38% | Back office: 4.41% | Idle: 57.21%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"a1\",\"ServiceHours\":0.45,\"BackOfficeHours\":0.05,\"IdleHours\":0.67,\"ProcessingTime\":\"-\"},{\"Teller\":\"a2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"},{\"Teller\":\"a3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 6:58:42 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 6:58:42 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":10,\"AvgServiceTime\":\"00:02:42\",\"SLA\":80.00,\"LoggedTime\":\"01:10:39\",\"ServingTime\":\"00:27:07\",\"BackendTime\":\"00:03:07\",\"IdleTime\":\"00:40:25\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 6:58:57 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 6:58:57 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":\"5666\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":\"78979\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"05:00:20\",\"EndTime\":\"06:10:59\",\"EnlapsedTime\":\"01:10:39\",\"ActivityName\":\"Some urgent work\",\"ActivityStartTime\":\"2023-01-25 05:19:30.000\",\"ActivityEndTime\":\"2023-01-25 05:22:37.000\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 6:59:06 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.104.78
1/25/2023 6:59:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.104.78
1/25/2023 6:59:07 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.104.78
1/25/2023 6:59:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.104.78
1/25/2023 6:59:08 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.104.78
1/25/2023 6:59:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.104.78
1/25/2023 6:59:09 AM | Request Received getDashboardData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.104.78
1/25/2023 6:59:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/25/2023 6:59:11 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 6:59:11 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":11,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:02:14\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":63.64,\"AvgServiceTime\":\"00:01:48\",\"ServiceSLACount\":7,\"ServiceSLAPercentage\":87.50,\"NoShowTickets\":2,\"PercentageNoShowTickets\":18.18,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"8 / 11 (72.73%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:02:14 | SLA: 63.64%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:48 | SLA: 87.50%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (18.18%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":1.81,\"AverageWaitingTimePerCategory\":2.24,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 6:59:15 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 6:59:15 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":10,\"AvgServiceTime\":\"00:02:42\",\"SLA\":80.00,\"DaysWorked\":1,\"LoggedTime\":\"01:10:39\",\"ServingPercentage\":38.38,\"BackendPercentage\":4.41,\"IdlePercentage\":57.21,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":2,\"AvgServiceTime\":\"00:05:21\",\"SLA\":50.00,\"DaysWorked\":1,\"LoggedTime\":\"00:13:47\",\"ServingPercentage\":77.63,\"BackendPercentage\":12.70,\"IdlePercentage\":9.67,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"a1\",\"a2\",\"a3\"],\"TicketServed\":[0,2,0,0,0,0,0,0,0,0,0,0,0,10,0,0],\"SLA\":[0.00,50.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,80.00,0.00,0.00],\"ServingPercentage\":[0.00,77.63,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,38.38,0.00,0.00],\"BackendPercentage\":[0.00,12.70,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,4.41,0.00,0.00],\"IdlePercentage\":[0.00,9.67,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,57.21,0.00,0.00],\"ProcessingTime\":[\"-\",\"-\",\"-\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"-\",\"-\",\"-\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 6:59:17 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 6:59:17 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":10,\"AvgServiceTime\":\"00:02:42\",\"SLA\":80.00,\"LoggedTime\":\"01:10:39\",\"ServingTime\":\"00:27:07\",\"BackendTime\":\"00:03:07\",\"IdleTime\":\"00:40:25\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":2,\"AvgServiceTime\":\"00:05:21\",\"SLA\":50.00,\"LoggedTime\":\"00:13:47\",\"ServingTime\":\"00:10:42\",\"BackendTime\":\"00:01:45\",\"IdleTime\":\"00:01:20\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 6:59:28 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 6:59:28 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":\"56777\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Usman\",\"EmpID\":\"67855\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Farhan\",\"EmpID\":\"24567\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"qurat\",\"EmpID\":\"98754\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"ebad\",\"EmpID\":\"1236\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"yasir\",\"EmpID\":\"2346\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"esha\",\"EmpID\":\"6512\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"rabeet\",\"EmpID\":\"5341\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"kisa\",\"EmpID\":\"1254\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"almira\",\"EmpID\":\"2377\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"farwa\",\"EmpID\":\"1239\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":\"5666\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":\"78979\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"05:00:20\",\"EndTime\":\"06:10:59\",\"EnlapsedTime\":\"01:10:39\",\"ActivityName\":\"Some urgent work\",\"ActivityStartTime\":\"2023-01-25 05:19:30.000\",\"ActivityEndTime\":\"2023-01-25 05:22:37.000\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"05:10:41\",\"EndTime\":\"05:24:28\",\"EnlapsedTime\":\"00:13:47\",\"ActivityName\":\"Coffee time\",\"ActivityStartTime\":\"2023-01-25 05:19:36.000\",\"ActivityEndTime\":\"2023-01-25 05:21:21.000\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 6:59:47 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Receptionist Report rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 6:59:47 AM | Response Sent => {"reportName":"Receptionist Report","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketsIssued\",\"colText\":\"Ticket(s) Issued\"},{\"colName\":\"IssuedTicketsPercentage\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"BackOfficeTime\",\"colText\":\"BackOffice Time\"},{\"colName\":\"BackOfficeCount\",\"colText\":\"BackOffice Count\"},{\"colName\":\"BackOfficeTimePercentage\",\"colText\":\"BackOffice Time %\"},{\"colName\":\"IdleTimePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"Counter\",\"colText\":\"Counter\"},{\"colName\":\"LoginTime\",\"colText\":\"BackOffice Start Time\"},{\"colName\":\"LogoutTime\",\"colText\":\"BackOffice End Time\"},{\"colName\":\"BackOfficeActivity\",\"colText\":\"BackOffice Activity\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":66454,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":1,\"BackOfficeTime\":\"00:03:07\",\"BackOfficeTimePercentage\":\"4.41\",\"IdleTimePercentage\":\"57.21\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   05:00:20   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   06:10:59   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   2   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   01:10:39   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   Some urgent work   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":5666,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":78979,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":53222,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":56677,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":1,\"BackOfficeTime\":\"00:01:45\",\"BackOfficeTimePercentage\":\"12.70\",\"IdleTimePercentage\":\"9.67\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   05:10:41   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   05:24:28   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   1   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:13:47   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   Coffee time   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":56777,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"QABranch\",\"Teller\":\"almira\",\"EmpID\":2377,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"QABranch\",\"Teller\":\"ebad\",\"EmpID\":1236,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"QABranch\",\"Teller\":\"esha\",\"EmpID\":6512,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Farhan\",\"EmpID\":24567,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"QABranch\",\"Teller\":\"farwa\",\"EmpID\":1239,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"QABranch\",\"Teller\":\"kisa\",\"EmpID\":1254,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"QABranch\",\"Teller\":\"qurat\",\"EmpID\":98754,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"QABranch\",\"Teller\":\"rabeet\",\"EmpID\":5341,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Usman\",\"EmpID\":67855,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"QABranch\",\"Teller\":\"yasir\",\"EmpID\":2346,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 6:59:49 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 6:59:49 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":\"53222\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":\"56777\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Usman\",\"EmpID\":\"67855\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"Farhan\",\"EmpID\":\"24567\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"qurat\",\"EmpID\":\"98754\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"ebad\",\"EmpID\":\"1236\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"yasir\",\"EmpID\":\"2346\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"esha\",\"EmpID\":\"6512\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"rabeet\",\"EmpID\":\"5341\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"kisa\",\"EmpID\":\"1254\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"almira\",\"EmpID\":\"2377\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QABranch\",\"Teller\":\"farwa\",\"EmpID\":\"1239\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":\"5666\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":\"78979\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"05:00:20\",\"EndTime\":\"06:10:59\",\"EnlapsedTime\":\"01:10:39\",\"ActivityName\":\"Some urgent work\",\"ActivityStartTime\":\"2023-01-25 05:19:30.000\",\"ActivityEndTime\":\"2023-01-25 05:22:37.000\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":\"56677\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"05:10:41\",\"EndTime\":\"05:24:28\",\"EnlapsedTime\":\"00:13:47\",\"ActivityName\":\"Coffee time\",\"ActivityStartTime\":\"2023-01-25 05:19:36.000\",\"ActivityEndTime\":\"2023-01-25 05:21:21.000\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 6:59:53 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 6:59:53 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":\"5666\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":\"78979\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"05:00:20\",\"EndTime\":\"06:10:59\",\"EnlapsedTime\":\"01:10:39\",\"ActivityName\":\"Some urgent work\",\"ActivityStartTime\":\"2023-01-25 05:19:30.000\",\"ActivityEndTime\":\"2023-01-25 05:22:37.000\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 7:00:09 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Receptionist Report rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 7:00:09 AM | Response Sent => {"reportName":"Receptionist Report","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketsIssued\",\"colText\":\"Ticket(s) Issued\"},{\"colName\":\"IssuedTicketsPercentage\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"BackOfficeTime\",\"colText\":\"BackOffice Time\"},{\"colName\":\"BackOfficeCount\",\"colText\":\"BackOffice Count\"},{\"colName\":\"BackOfficeTimePercentage\",\"colText\":\"BackOffice Time %\"},{\"colName\":\"IdleTimePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"Counter\",\"colText\":\"Counter\"},{\"colName\":\"LoginTime\",\"colText\":\"BackOffice Start Time\"},{\"colName\":\"LogoutTime\",\"colText\":\"BackOffice End Time\"},{\"colName\":\"BackOfficeActivity\",\"colText\":\"BackOffice Activity\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":66454,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":1,\"BackOfficeTime\":\"00:03:07\",\"BackOfficeTimePercentage\":\"4.41\",\"IdleTimePercentage\":\"57.21\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   05:00:20   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   06:10:59   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   2   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   01:10:39   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   Some urgent work   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":5666,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":78979,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 7:00:11 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:FEE-Fees|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 7:00:12 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":\"5666\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":\"78979\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"05:00:20\",\"EndTime\":\"06:10:59\",\"EnlapsedTime\":\"01:10:39\",\"ActivityName\":\"Some urgent work\",\"ActivityStartTime\":\"2023-01-25 05:19:30.000\",\"ActivityEndTime\":\"2023-01-25 05:22:37.000\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 7:00:15 AM | Request Received getReportData=> fid: 230|228|229|224| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 7:00:15 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":10,\"AvgServiceTime\":\"00:02:42\",\"SLA\":80.00,\"DaysWorked\":1,\"LoggedTime\":\"01:10:39\",\"ServingPercentage\":38.38,\"BackendPercentage\":4.41,\"IdlePercentage\":57.21,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b2\",\"TicketServed\":2,\"AvgServiceTime\":\"00:05:21\",\"SLA\":50.00,\"DaysWorked\":1,\"LoggedTime\":\"00:13:47\",\"ServingPercentage\":77.63,\"BackendPercentage\":12.70,\"IdlePercentage\":9.67,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global4\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"ebad\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"esha\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Farhan\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"farwa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"kisa\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"rabeet\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"Usman\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QABranch\",\"OperatorName\":\"yasir\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"Usman\",\"Farhan\",\"qurat\",\"ebad\",\"yasir\",\"esha\",\"rabeet\",\"kisa\",\"almira\",\"farwa\",\"a1\",\"a2\",\"a3\"],\"TicketServed\":[0,2,0,0,0,0,0,0,0,0,0,0,0,10,0,0],\"SLA\":[0.00,50.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,80.00,0.00,0.00],\"ServingPercentage\":[0.00,77.63,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,38.38,0.00,0.00],\"BackendPercentage\":[0.00,12.70,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,4.41,0.00,0.00],\"IdlePercentage\":[0.00,9.67,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,57.21,0.00,0.00],\"ProcessingTime\":[\"-\",\"-\",\"-\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"-\",\"-\",\"-\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 7:00:19 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 7:00:19 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"TicketServed\":10,\"AvgServiceTime\":\"00:02:42\",\"SLA\":80.00,\"DaysWorked\":1,\"LoggedTime\":\"01:10:39\",\"ServingPercentage\":38.38,\"BackendPercentage\":4.41,\"IdlePercentage\":57.21,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"a1\",\"a2\",\"a3\"],\"TicketServed\":[10,0,0],\"SLA\":[80.00,0.00,0.00],\"ServingPercentage\":[38.38,0.00,0.00],\"BackendPercentage\":[4.41,0.00,0.00],\"IdlePercentage\":[57.21,0.00,0.00],\"ProcessingTime\":[\"-\",\"-\",\"-\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 7:00:20 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 7:00:20 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":\"5666\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":\"78979\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":\"66454\",\"ActiveDirectory\":\"-\",\"Date\":\"25/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"05:00:20\",\"EndTime\":\"06:10:59\",\"EnlapsedTime\":\"01:10:39\",\"ActivityName\":\"Some urgent work\",\"ActivityStartTime\":\"2023-01-25 05:19:30.000\",\"ActivityEndTime\":\"2023-01-25 05:22:37.000\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 7:00:36 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 7:00:36 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"OperatorName\":\"a1\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":10,\"AvgServiceTime\":\"00:02:42\",\"SLA\":80.00,\"LoggedTime\":\"01:10:39\",\"ServingTime\":\"00:27:07\",\"BackendTime\":\"00:03:07\",\"IdleTime\":\"00:40:25\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a2\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global3\",\"OperatorName\":\"a3\",\"Date\":\"25/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 7:00:45 AM | Request Received getReportData=> fid: 229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Receptionist Report rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 7:00:45 AM | Response Sent => {"reportName":"Receptionist Report","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketsIssued\",\"colText\":\"Ticket(s) Issued\"},{\"colName\":\"IssuedTicketsPercentage\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"BackOfficeTime\",\"colText\":\"BackOffice Time\"},{\"colName\":\"BackOfficeCount\",\"colText\":\"BackOffice Count\"},{\"colName\":\"BackOfficeTimePercentage\",\"colText\":\"BackOffice Time %\"},{\"colName\":\"IdleTimePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"Counter\",\"colText\":\"Counter\"},{\"colName\":\"LoginTime\",\"colText\":\"BackOffice Start Time\"},{\"colName\":\"LogoutTime\",\"colText\":\"BackOffice End Time\"},{\"colName\":\"BackOfficeActivity\",\"colText\":\"BackOffice Activity\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":66454,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":1,\"BackOfficeTime\":\"00:03:07\",\"BackOfficeTimePercentage\":\"4.41\",\"IdleTimePercentage\":\"57.21\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   05:00:20   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   06:10:59   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   2   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   01:10:39   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   Some urgent work   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":5666,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":78979,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 7:01:01 AM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Receptionist Report rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 7:01:01 AM | Response Sent => {"reportName":"Receptionist Report","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketsIssued\",\"colText\":\"Ticket(s) Issued\"},{\"colName\":\"IssuedTicketsPercentage\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"BackOfficeTime\",\"colText\":\"BackOffice Time\"},{\"colName\":\"BackOfficeCount\",\"colText\":\"BackOffice Count\"},{\"colName\":\"BackOfficeTimePercentage\",\"colText\":\"BackOffice Time %\"},{\"colName\":\"IdleTimePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"Counter\",\"colText\":\"Counter\"},{\"colName\":\"LoginTime\",\"colText\":\"BackOffice Start Time\"},{\"colName\":\"LogoutTime\",\"colText\":\"BackOffice End Time\"},{\"colName\":\"BackOfficeActivity\",\"colText\":\"BackOffice Activity\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Teller\":\"a1\",\"EmpID\":66454,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":1,\"BackOfficeTime\":\"00:03:07\",\"BackOfficeTimePercentage\":\"4.41\",\"IdleTimePercentage\":\"57.21\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   05:00:20   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   06:10:59   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   2   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   01:10:39   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   Some urgent work   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global3\",\"Teller\":\"a2\",\"EmpID\":5666,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global3\",\"Teller\":\"a3\",\"EmpID\":78979,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global4\",\"Teller\":\"b1\",\"EmpID\":53222,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global4\",\"Teller\":\"b2\",\"EmpID\":56677,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":1,\"BackOfficeTime\":\"00:01:45\",\"BackOfficeTimePercentage\":\"12.70\",\"IdleTimePercentage\":\"9.67\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   05:10:41   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   05:24:28   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   1   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:13:47   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   Coffee time   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global4\",\"Teller\":\"b3\",\"EmpID\":56777,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"25/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 7:01:04 AM | Request Received getReportData=> fid: 230|229| ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 7:01:05 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket Status\"},{\"colName\":\"Happy\",\"colText\":\"Happy\"},{\"colName\":\"Satisfied\",\"colText\":\"Satisfied\"},{\"colName\":\"Dissatisfied\",\"colText\":\"Dissatisfied\"},{\"colName\":\"TerminalID\",\"colText\":\"Terminal ID\"},{\"colName\":\"TellerID\",\"colText\":\"Teller ID\"},{\"colName\":\"TellerName\",\"colText\":\"Teller Name\"}]","reportBody":"[{\"TicketId\":2301240229000000001,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE001\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"04:57:35\",\"TransactionServingTime\":\"00:01:43\",\"TransactionWaitingTime\":\"00:06:44\",\"TransactionEndTime\":\"05:06:02\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000002,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE002\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:45\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:00:27\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Transferred\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000003,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE003\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:46\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:13:14\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000004,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE004\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:06:02\",\"TransactionServingTime\":\"00:00:04\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"05:06:06\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000005,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:06:07\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000006,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"FE002\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:06:15\",\"TransactionServingTime\":\"00:12:37\",\"TransactionWaitingTime\":\"00:00:07\",\"TransactionEndTime\":\"05:18:59\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000007,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE005\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:05\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:00:04\",\"TransactionEndTime\":\"05:19:10\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000008,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE006\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:06\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:05\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000009,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE007\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:06\",\"TransactionServingTime\":\"00:00:02\",\"TransactionWaitingTime\":\"00:00:07\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Transferred\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000010,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE008\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:06\",\"TransactionServingTime\":\"00:00:08\",\"TransactionWaitingTime\":\"00:00:15\",\"TransactionEndTime\":\"05:19:29\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000011,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Transfer\",\"TicketNumber\":\"FE007\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:19:15\",\"TransactionServingTime\":\"00:00:02\",\"TransactionWaitingTime\":\"00:00:03\",\"TransactionEndTime\":\"05:19:20\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000012,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE009\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:22:43\",\"TransactionServingTime\":\"00:00:13\",\"TransactionWaitingTime\":\"00:01:06\",\"TransactionEndTime\":\"06:09:49\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240229000000013,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE010\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:24:00\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2301240229000000014,\"BranchCode\":\"QA003\",\"BranchName\":\"Global3\",\"RegionName\":\"Ebad Region\",\"ServiceType\":\"Fees\",\"TicketNumber\":\"FE011\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:56:28\",\"TransactionServingTime\":\"00:12:14\",\"TransactionWaitingTime\":\"00:00:24\",\"TransactionEndTime\":\"06:09:09\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301240230000000001,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT001\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:05\",\"TransactionServingTime\":\"00:08:43\",\"TransactionWaitingTime\":\"00:05:47\",\"TransactionEndTime\":\"05:19:35\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":2,\"TellerName\":\"b2\"},{\"TicketId\":2301240230000000002,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT002\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:47\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:15:47\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":2,\"TellerName\":\"b2\"},{\"TicketId\":2301240230000000003,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT003\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:47\",\"TransactionServingTime\":\"00:01:59\",\"TransactionWaitingTime\":\"00:16:40\",\"TransactionEndTime\":\"05:24:26\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":2,\"TellerName\":\"b2\"},{\"TicketId\":2301240230000000004,\"BranchCode\":\"QA004\",\"BranchName\":\"Global4\",\"RegionName\":\"Peru\",\"ServiceType\":\"Utility\",\"TicketNumber\":\"UT004\",\"TransactionDate\":\"01/25/2023\",\"TransactionTime\":\"05:05:48\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Issued\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"}]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"18/12\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:03:48\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:03:09\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 7:01:27 AM | Request Received getReportData=> fid: 229 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 7:01:27 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Category\":\"Fees\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:06:44\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:01:43\",\"Date\":\"2023-01-25\",\"IssueTime\":\"04:57:35\",\"CallTime\":\"05:04:19\",\"ServiceEndTime\":\"05:06:02\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:57:35\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:04:19\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"05:04:19\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:06:02\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Fees\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Transferred\",\"WaitingTime\":\"00:00:27\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:03\",\"Date\":\"2023-01-25\",\"IssueTime\":\"05:05:45\",\"CallTime\":\"05:06:12\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:05:45\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:06:12\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"05:06:12\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:06:15\\\",\\\"status\\\":\\\"Ticket Category Transfer\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket Transferred to Category\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Transfer\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:07\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:12:37\",\"Date\":\"2023-01-25\",\"IssueTime\":\"05:06:15\",\"CallTime\":\"05:06:22\",\"ServiceEndTime\":\"05:18:59\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:06:15\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:06:22\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"05:06:22\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:18:59\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Fees\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket No Show\",\"WaitingTime\":\"00:13:14\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2023-01-25\",\"IssueTime\":\"05:05:46\",\"CallTime\":\"05:19:00\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:05:46\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:19:00\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"05:19:01\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:19:02\\\",\\\"status\\\":\\\"Ticket NoShow\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket set with no show status\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE003 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Fees\",\"ClientName\":\"\\u0027\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:04\",\"Date\":\"2023-01-25\",\"IssueTime\":\"05:06:02\",\"CallTime\":\"05:06:02\",\"ServiceEndTime\":\"05:06:06\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:06:02\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:06:02\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"05:06:02\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:06:06\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE004 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Fees\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:04\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:01\",\"Date\":\"2023-01-25\",\"IssueTime\":\"05:19:05\",\"CallTime\":\"05:19:09\",\"ServiceEndTime\":\"05:19:10\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:19:05\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:19:09\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"05:19:09\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:19:10\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE005 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Fees\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket No Show\",\"WaitingTime\":\"00:00:05\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2023-01-25\",\"IssueTime\":\"05:19:06\",\"CallTime\":\"05:19:11\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:19:06\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:19:11\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"05:19:11\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:19:12\\\",\\\"status\\\":\\\"Ticket NoShow\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket set with no show status\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE006 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Fees\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Transferred\",\"WaitingTime\":\"00:00:07\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:02\",\"Date\":\"2023-01-25\",\"IssueTime\":\"05:19:06\",\"CallTime\":\"05:19:13\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:19:06\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:19:13\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"05:19:13\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:19:15\\\",\\\"status\\\":\\\"Ticket Category Transfer\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket Transferred to Category\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE007 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Transfer\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:03\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:02\",\"Date\":\"2023-01-25\",\"IssueTime\":\"05:19:15\",\"CallTime\":\"05:19:18\",\"ServiceEndTime\":\"05:19:20\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:19:15\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:19:18\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"05:19:18\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:19:20\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE007 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Fees\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:15\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:08\",\"Date\":\"2023-01-25\",\"IssueTime\":\"05:19:06\",\"CallTime\":\"05:19:21\",\"ServiceEndTime\":\"05:19:29\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:19:06\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:19:21\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"05:19:21\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:19:29\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE008 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Fees\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:01:06\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:13\",\"Date\":\"2023-01-25\",\"IssueTime\":\"05:22:43\",\"CallTime\":\"05:23:49\",\"ServiceEndTime\":\"06:09:49\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:22:43\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:23:49\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"05:23:49\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:23:52\\\",\\\"status\\\":\\\"Ticket In Wait\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket in Local Wait\\\"},{\\\"event_time\\\":\\\"06:09:39\\\",\\\"status\\\":\\\"Ticket Recall\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket recalled\\\"},{\\\"event_time\\\":\\\"06:09:39\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"06:09:49\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE009 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Fees\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Issued\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2023-01-25\",\"IssueTime\":\"05:24:00\",\"CallTime\":null,\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:24:00\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket has been issued\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE010 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Fees\",\"ClientName\":\"\\u0027Test\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:24\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:12:14\",\"Date\":\"2023-01-25\",\"IssueTime\":\"05:56:28\",\"CallTime\":\"05:56:55\",\"ServiceEndTime\":\"06:09:09\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:56:28\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:56:36\\\",\\\"status\\\":\\\"Ticket Random Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been randomly called\\\"},{\\\"event_time\\\":\\\"05:56:36\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:56:39\\\",\\\"status\\\":\\\"Ticket NoShow\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket set with no show status\\\"},{\\\"event_time\\\":\\\"05:56:55\\\",\\\"status\\\":\\\"Ticket Random Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been randomly called\\\"},{\\\"event_time\\\":\\\"05:56:55\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"06:09:09\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE011 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Utility\",\"ClientName\":\"\\u0027\",\"Status\":\"Ticket No Show\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2023-01-25\",\"IssueTime\":\"05:06:07\",\"CallTime\":\"05:06:07\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:06:07\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:06:07\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"05:06:07\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:06:10\\\",\\\"status\\\":\\\"Ticket NoShow\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket set with no show status\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eUT001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/25/2023 7:01:32 AM | Request Received getReportData=> fid: 229 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 7:01:33 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"TicketNumber\":\"FE001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:06:44\",\"ServiceTime\":\"00:01:43\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"25-01-2023\",\"Time\":\"04:57:35\",\"CounterId\":\"0\",\"EventId\":\"1\"},{\"TicketNumber\":\"FE001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:06:44\",\"ServiceTime\":\"00:01:43\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"25-01-2023\",\"Time\":\"05:04:19\",\"CounterId\":\"2\",\"EventId\":\"4\"},{\"TicketNumber\":\"FE001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:06:44\",\"ServiceTime\":\"00:01:43\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"25-01-2023\",\"Time\":\"05:04:19\",\"CounterId\":\"2\",\"EventId\":\"6\"},{\"TicketNumber\":\"FE001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:06:44\",\"ServiceTime\":\"00:01:43\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"25-01-2023\",\"Time\":\"05:06:02\",\"CounterId\":\"2\",\"EventId\":\"10\"},{\"TicketNumber\":\"FE002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:27\",\"ServiceTime\":\"00:00:03\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"25-01-2023\",\"Time\":\"05:05:45\",\"CounterId\":\"0\",\"EventId\":\"8\"},{\"TicketNumber\":\"FE002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:27\",\"ServiceTime\":\"00:00:03\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"25-01-2023\",\"Time\":\"05:06:12\",\"CounterId\":\"2\",\"EventId\":\"26\"},{\"TicketNumber\":\"FE002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:27\",\"ServiceTime\":\"00:00:03\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"25-01-2023\",\"Time\":\"05:06:12\",\"CounterId\":\"2\",\"EventId\":\"28\"},{\"TicketNumber\":\"FE002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:27\",\"ServiceTime\":\"00:00:03\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Transferred to Category\",\"Date\":\"25-01-2023\",\"Time\":\"05:06:15\",\"CounterId\":\"2\",\"EventId\":\"31\"},{\"TicketNumber\":\"FE002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Transfer\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:07\",\"ServiceTime\":\"00:12:37\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"25-01-2023\",\"Time\":\"05:06:15\",\"CounterId\":\"0\",\"EventId\":\"30\"},{\"TicketNumber\":\"FE002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Transfer\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:07\",\"ServiceTime\":\"00:12:37\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"25-01-2023\",\"Time\":\"05:06:22\",\"CounterId\":\"2\",\"EventId\":\"33\"},{\"TicketNumber\":\"FE002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Transfer\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:07\",\"ServiceTime\":\"00:12:37\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"25-01-2023\",\"Time\":\"05:06:22\",\"CounterId\":\"2\",\"EventId\":\"35\"},{\"TicketNumber\":\"FE002\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Transfer\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:07\",\"ServiceTime\":\"00:12:37\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"25-01-2023\",\"Time\":\"05:18:59\",\"CounterId\":\"2\",\"EventId\":\"37\"},{\"TicketNumber\":\"FE003\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:13:14\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"25-01-2023\",\"Time\":\"05:05:46\",\"CounterId\":\"0\",\"EventId\":\"9\"},{\"TicketNumber\":\"FE003\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:13:14\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:00\",\"CounterId\":\"2\",\"EventId\":\"39\"},{\"TicketNumber\":\"FE003\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:13:14\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:01\",\"CounterId\":\"2\",\"EventId\":\"41\"},{\"TicketNumber\":\"FE003\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:13:14\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket set with no show status\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:02\",\"CounterId\":\"2\",\"EventId\":\"43\"},{\"TicketNumber\":\"FE004\",\"ClientName\":\"\\u0027\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:04\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"webtsu\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"25-01-2023\",\"Time\":\"05:06:02\",\"CounterId\":\"0\",\"EventId\":\"12\"},{\"TicketNumber\":\"FE004\",\"ClientName\":\"\\u0027\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:04\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"webtsu\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"25-01-2023\",\"Time\":\"05:06:02\",\"CounterId\":\"2\",\"EventId\":\"13\"},{\"TicketNumber\":\"FE004\",\"ClientName\":\"\\u0027\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:04\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"webtsu\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"25-01-2023\",\"Time\":\"05:06:02\",\"CounterId\":\"2\",\"EventId\":\"15\"},{\"TicketNumber\":\"FE004\",\"ClientName\":\"\\u0027\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:04\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"webtsu\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"25-01-2023\",\"Time\":\"05:06:06\",\"CounterId\":\"2\",\"EventId\":\"17\"},{\"TicketNumber\":\"FE005\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:04\",\"ServiceTime\":\"00:00:01\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:05\",\"CounterId\":\"0\",\"EventId\":\"45\"},{\"TicketNumber\":\"FE005\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:04\",\"ServiceTime\":\"00:00:01\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:09\",\"CounterId\":\"2\",\"EventId\":\"49\"},{\"TicketNumber\":\"FE005\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:04\",\"ServiceTime\":\"00:00:01\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:09\",\"CounterId\":\"2\",\"EventId\":\"51\"},{\"TicketNumber\":\"FE005\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:04\",\"ServiceTime\":\"00:00:01\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:10\",\"CounterId\":\"2\",\"EventId\":\"53\"},{\"TicketNumber\":\"FE006\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:05\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:06\",\"CounterId\":\"0\",\"EventId\":\"46\"},{\"TicketNumber\":\"FE006\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:05\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:11\",\"CounterId\":\"2\",\"EventId\":\"55\"},{\"TicketNumber\":\"FE006\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:05\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:11\",\"CounterId\":\"2\",\"EventId\":\"57\"},{\"TicketNumber\":\"FE006\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:05\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket set with no show status\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:12\",\"CounterId\":\"2\",\"EventId\":\"59\"},{\"TicketNumber\":\"FE007\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:07\",\"ServiceTime\":\"00:00:02\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:06\",\"CounterId\":\"0\",\"EventId\":\"47\"},{\"TicketNumber\":\"FE007\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:07\",\"ServiceTime\":\"00:00:02\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:13\",\"CounterId\":\"2\",\"EventId\":\"61\"},{\"TicketNumber\":\"FE007\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:07\",\"ServiceTime\":\"00:00:02\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:13\",\"CounterId\":\"2\",\"EventId\":\"63\"},{\"TicketNumber\":\"FE007\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:07\",\"ServiceTime\":\"00:00:02\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Transferred to Category\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:15\",\"CounterId\":\"2\",\"EventId\":\"66\"},{\"TicketNumber\":\"FE007\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Transfer\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:03\",\"ServiceTime\":\"00:00:02\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:15\",\"CounterId\":\"0\",\"EventId\":\"65\"},{\"TicketNumber\":\"FE007\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Transfer\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:03\",\"ServiceTime\":\"00:00:02\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:18\",\"CounterId\":\"2\",\"EventId\":\"68\"},{\"TicketNumber\":\"FE007\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Transfer\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:03\",\"ServiceTime\":\"00:00:02\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:18\",\"CounterId\":\"2\",\"EventId\":\"70\"},{\"TicketNumber\":\"FE007\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Transfer\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:03\",\"ServiceTime\":\"00:00:02\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:20\",\"CounterId\":\"2\",\"EventId\":\"72\"},{\"TicketNumber\":\"FE008\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:15\",\"ServiceTime\":\"00:00:08\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:06\",\"CounterId\":\"0\",\"EventId\":\"48\"},{\"TicketNumber\":\"FE008\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:15\",\"ServiceTime\":\"00:00:08\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:21\",\"CounterId\":\"2\",\"EventId\":\"74\"},{\"TicketNumber\":\"FE008\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:15\",\"ServiceTime\":\"00:00:08\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:21\",\"CounterId\":\"2\",\"EventId\":\"76\"},{\"TicketNumber\":\"FE008\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:00:15\",\"ServiceTime\":\"00:00:08\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"25-01-2023\",\"Time\":\"05:19:29\",\"CounterId\":\"2\",\"EventId\":\"78\"},{\"TicketNumber\":\"FE009\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:01:06\",\"ServiceTime\":\"00:00:13\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"25-01-2023\",\"Time\":\"05:22:43\",\"CounterId\":\"0\",\"EventId\":\"82\"},{\"TicketNumber\":\"FE009\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Fees\",\"Teller\":\"a1\",\"WaitingTime\":\"00:01:06\",\"ServiceTime\":\"00:00:13\",\"BranchName\":\"Global3\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket 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1/25/2023 7:01:47 AM | Request Received getReportData=> fid: 229 ftype:  ffrom: 2023-01-25 fto: 2023-01-25 fOtherParameters: category:APS-Appcitas|BSC-Benefits|FEE-Fees|HMS-Health Monitoring|HSC-Health|RAC-Recieve Amount|TAC-Transfer amount|TRF-Transfer|UTL-Utility|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 119.73.104.78
1/25/2023 7:01:47 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global3\",\"Category\":\"Fees\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:06:44\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:01:43\",\"Date\":\"2023-01-25\",\"IssueTime\":\"04:57:35\",\"CallTime\":\"05:04:19\",\"ServiceEndTime\":\"05:06:02\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:57:35\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:04:19\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"05:04:19\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:06:02\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Fees\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Transferred\",\"WaitingTime\":\"00:00:27\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:03\",\"Date\":\"2023-01-25\",\"IssueTime\":\"05:05:45\",\"CallTime\":\"05:06:12\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:05:45\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:06:12\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"05:06:12\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:06:15\\\",\\\"status\\\":\\\"Ticket Category Transfer\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket Transferred to Category\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Transfer\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket 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data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Fees\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket No Show\",\"WaitingTime\":\"00:13:14\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2023-01-25\",\"IssueTime\":\"05:05:46\",\"CallTime\":\"05:19:00\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:05:46\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:19:00\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called 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data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE004 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Fees\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:04\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:01\",\"Date\":\"2023-01-25\",\"IssueTime\":\"05:19:05\",\"CallTime\":\"05:19:09\",\"ServiceEndTime\":\"05:19:10\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:19:05\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:19:09\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"05:19:09\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:19:10\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE005 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Fees\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket No 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data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eFE006 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global3\",\"Category\":\"Fees\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Transferred\",\"WaitingTime\":\"00:00:07\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:02\",\"Date\":\"2023-01-25\",\"IssueTime\":\"05:19:06\",\"CallTime\":\"05:19:13\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"05:19:06\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:19:13\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"a1\\\",\\\"description\\\":\\\"Tickted has been called 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1/25/2023 7:02:04 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.104.78
1/25/2023 7:02:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.104.78