1/24/2023 12:38:23 AM | Request Received getDashboardList=> userId: 5, languageCode:En | Client IP: 119.73.104.78
1/24/2023 12:38:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.104.78
1/24/2023 12:38:23 AM | Request Received getDashboardList=> userId: 5, languageCode:En | Client IP: 119.73.104.78
1/24/2023 12:38:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.104.78
1/24/2023 12:38:23 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.104.78
1/24/2023 12:38:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 12:39:26 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 12:39:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 12:40:24 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 12:40:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 12:41:25 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 12:41:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 12:42:26 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 12:42:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 12:43:26 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 12:43:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 12:44:25 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 12:44:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 12:45:25 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 12:45:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 12:45:30 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/24/2023 12:45:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/24/2023 12:45:30 AM | Request Received getDashboardList=> userId: 5, languageCode:En | Client IP: 125.209.125.146
1/24/2023 12:45:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146
1/24/2023 12:45:31 AM | Request Received getDashboardList=> userId: 5, languageCode:En | Client IP: 125.209.125.146
1/24/2023 12:45:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146
1/24/2023 12:45:32 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 12:45:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 12:46:02 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 12:46:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 12:52:24 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 12:52:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 12:52:27 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 12:52:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 12:52:32 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 12:52:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 12:52:42 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2022-12-26 fto: 2022-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 12:52:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 12:55:20 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2022-12-26 fto: 2022-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.104.78
1/24/2023 12:55:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 12:55:23 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2022-12-26 fto: 2022-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.104.78
1/24/2023 12:55:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 12:55:30 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.104.78
1/24/2023 12:55:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 12:55:31 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.104.78
1/24/2023 12:55:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 12:55:32 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.104.78
1/24/2023 12:55:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 12:55:38 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:55:39 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Plataforma\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":39.13,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":41.18,\"AvgWaitTime\":\"00:16:07\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":22.22,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":71.43,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.35,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ventanilla\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":60.87,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":58.82,\"AvgWaitTime\":\"00:13:03\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":21.43,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":80.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.35,\"UnqualifiedTickets\":3,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"17 / 23 (73.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:14:21 | SLA: 21.74%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:02 | SLA: 76.47%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (8.70%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Plataforma\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":16.13,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ventanilla\",\"AverageServiceTimePerCategory\":2.18,\"AverageWaitingTimePerCategory\":13.06,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:55:50 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:55:50 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a1\",\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLA\":60.00,\"DaysWorked\":1,\"LoggedTime\":\"00:23:51\",\"ServingPercentage\":49.90,\"BackendPercentage\":1.89,\"IdlePercentage\":48.22,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLA\":83.33,\"DaysWorked\":1,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackendPercentage\":4.64,\"IdlePercentage\":25.10,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"QURAT\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"TEST\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"a1\",\"a2\",\"d1\",\"d2\",\"d3\",\"qurat\",\"b1\",\"b2\",\"b3\",\"d1\",\"TEST\",\"QURAT\"],\"TicketServed\":[5,0,0,0,0,0,12,0,0,0,0,0],\"SLA\":[60.00,0.00,0.00,0.00,0.00,0.00,83.33,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[49.90,0.00,0.00,0.00,0.00,0.00,70.26,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[1.89,0.00,0.00,0.00,0.00,0.00,4.64,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[48.22,0.00,0.00,0.00,0.00,0.00,25.10,100.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:55:53 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:55:53 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"Date\":\"23/01/2023\",\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLAService\":60.00,\"LoggedTime\":\"00:23:51\",\"ServingPercentage\":49.90,\"BackOfficePercentage\":1.89,\"IdlePercentage\":48.22,\"ArrivalTime\":\"01:31:35\",\"EndTime\":\"05:11:15\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"Date\":\"23/01/2023\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLAService\":83.33,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackOfficePercentage\":4.64,\"IdlePercentage\":25.10,\"ArrivalTime\":\"04:39:13\",\"EndTime\":\"05:40:56\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"05:41:12\",\"EndTime\":\"06:36:12\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"qurat\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"QURAT\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"TEST\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"17\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:02:02\"},{\"colName\":\"Logged time\",\"colValue\":\"01:51:11\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 31.13% | Back office: 1.75% | Idle: 67.11%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"a1\",\"ServiceHours\":0.20,\"BackOfficeHours\":0.01,\"IdleHours\":0.19,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b1\",\"ServiceHours\":0.38,\"BackOfficeHours\":0.03,\"IdleHours\":0.14,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.92,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"qurat\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"QURAT\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"TEST\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:56:07 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:56:07 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLA\":83.33,\"LoggedTime\":\"00:32:20\",\"ServingTime\":\"00:22:43\",\"BackendTime\":\"00:01:30\",\"IdleTime\":\"00:08:07\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:55:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:55:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b3\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"d1\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"TEST\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"QURAT\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a1\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLA\":60.00,\"LoggedTime\":\"00:23:51\",\"ServingTime\":\"00:11:54\",\"BackendTime\":\"00:00:27\",\"IdleTime\":\"00:11:30\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a2\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d1\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d2\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"qurat\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d3\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:56:13 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:56:13 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"Date\":\"23/01/2023\",\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLAService\":60.00,\"LoggedTime\":\"00:23:51\",\"ServingPercentage\":49.90,\"BackOfficePercentage\":1.89,\"IdlePercentage\":48.22,\"ArrivalTime\":\"01:31:35\",\"EndTime\":\"05:11:15\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"Date\":\"23/01/2023\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLAService\":83.33,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackOfficePercentage\":4.64,\"IdlePercentage\":25.10,\"ArrivalTime\":\"04:39:13\",\"EndTime\":\"05:40:56\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"05:41:12\",\"EndTime\":\"06:36:12\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"qurat\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"QURAT\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"TEST\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"17\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:02:02\"},{\"colName\":\"Logged time\",\"colValue\":\"01:51:11\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 31.13% | Back office: 1.75% | Idle: 67.11%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"a1\",\"ServiceHours\":0.20,\"BackOfficeHours\":0.01,\"IdleHours\":0.19,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b1\",\"ServiceHours\":0.38,\"BackOfficeHours\":0.03,\"IdleHours\":0.14,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.92,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"qurat\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"QURAT\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"TEST\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:56:18 AM | Request Received getReportData=> fid: 2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:56:19 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"Date\":\"23/01/2023\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLAService\":83.33,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackOfficePercentage\":4.64,\"IdlePercentage\":25.10,\"ArrivalTime\":\"04:39:13\",\"EndTime\":\"05:40:56\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"05:41:12\",\"EndTime\":\"06:36:12\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"QURAT\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"TEST\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"12\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:01:53\"},{\"colName\":\"Logged time\",\"colValue\":\"01:27:20\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 26.01% | Back office: 1.72% | Idle: 72.27%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"b1\",\"ServiceHours\":0.38,\"BackOfficeHours\":0.03,\"IdleHours\":0.14,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.92,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"QURAT\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"TEST\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:56:23 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:56:23 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"Date\":\"23/01/2023\",\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLAService\":60.00,\"LoggedTime\":\"00:23:51\",\"ServingPercentage\":49.90,\"BackOfficePercentage\":1.89,\"IdlePercentage\":48.22,\"ArrivalTime\":\"01:31:35\",\"EndTime\":\"05:11:15\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"Date\":\"23/01/2023\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLAService\":83.33,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackOfficePercentage\":4.64,\"IdlePercentage\":25.10,\"ArrivalTime\":\"04:39:13\",\"EndTime\":\"05:40:56\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"05:41:12\",\"EndTime\":\"06:36:12\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"qurat\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"QURAT\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"TEST\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"17\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:02:02\"},{\"colName\":\"Logged time\",\"colValue\":\"01:51:11\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 31.13% | Back office: 1.75% | Idle: 67.11%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"a1\",\"ServiceHours\":0.20,\"BackOfficeHours\":0.01,\"IdleHours\":0.19,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b1\",\"ServiceHours\":0.38,\"BackOfficeHours\":0.03,\"IdleHours\":0.14,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.92,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"qurat\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"QURAT\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"TEST\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:56:27 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:56:27 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"Date\":\"23/01/2023\",\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLAService\":60.00,\"LoggedTime\":\"00:23:51\",\"ServingPercentage\":49.90,\"BackOfficePercentage\":1.89,\"IdlePercentage\":48.22,\"ArrivalTime\":\"01:31:35\",\"EndTime\":\"05:11:15\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"Date\":\"23/01/2023\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLAService\":83.33,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackOfficePercentage\":4.64,\"IdlePercentage\":25.10,\"ArrivalTime\":\"04:39:13\",\"EndTime\":\"05:40:56\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"05:41:12\",\"EndTime\":\"06:36:12\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"qurat\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"QURAT\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"TEST\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"17\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:02:02\"},{\"colName\":\"Logged time\",\"colValue\":\"01:51:11\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 31.13% | Back office: 1.75% | Idle: 67.11%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"a1\",\"ServiceHours\":0.20,\"BackOfficeHours\":0.01,\"IdleHours\":0.19,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b1\",\"ServiceHours\":0.38,\"BackOfficeHours\":0.03,\"IdleHours\":0.14,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.92,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"qurat\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"QURAT\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"TEST\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:56:34 AM | Request Received getReportData=> fid: 2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:56:34 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"Date\":\"23/01/2023\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLAService\":83.33,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackOfficePercentage\":4.64,\"IdlePercentage\":25.10,\"ArrivalTime\":\"04:39:13\",\"EndTime\":\"05:40:56\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"05:41:12\",\"EndTime\":\"06:36:12\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"QURAT\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"TEST\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"12\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:01:53\"},{\"colName\":\"Logged time\",\"colValue\":\"01:27:20\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 26.01% | Back office: 1.72% | Idle: 72.27%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"b1\",\"ServiceHours\":0.38,\"BackOfficeHours\":0.03,\"IdleHours\":0.14,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.92,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"QURAT\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"TEST\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:56:38 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:56:38 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a1\",\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLA\":60.00,\"DaysWorked\":1,\"LoggedTime\":\"00:23:51\",\"ServingPercentage\":49.90,\"BackendPercentage\":1.89,\"IdlePercentage\":48.22,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLA\":83.33,\"DaysWorked\":1,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackendPercentage\":4.64,\"IdlePercentage\":25.10,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"QURAT\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"TEST\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"a1\",\"a2\",\"d1\",\"d2\",\"d3\",\"qurat\",\"b1\",\"b2\",\"b3\",\"d1\",\"TEST\",\"QURAT\"],\"TicketServed\":[5,0,0,0,0,0,12,0,0,0,0,0],\"SLA\":[60.00,0.00,0.00,0.00,0.00,0.00,83.33,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[49.90,0.00,0.00,0.00,0.00,0.00,70.26,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[1.89,0.00,0.00,0.00,0.00,0.00,4.64,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[48.22,0.00,0.00,0.00,0.00,0.00,25.10,100.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:56:42 AM | Request Received getReportData=> fid: 2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:56:42 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLA\":83.33,\"DaysWorked\":1,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackendPercentage\":4.64,\"IdlePercentage\":25.10,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"QURAT\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"TEST\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"d1\",\"TEST\",\"QURAT\"],\"TicketServed\":[12,0,0,0,0,0],\"SLA\":[83.33,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[70.26,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[4.64,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[25.10,100.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:56:45 AM | Request Received getReportData=> fid: 2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:56:45 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"Date\":\"23/01/2023\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLAService\":83.33,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackOfficePercentage\":4.64,\"IdlePercentage\":25.10,\"ArrivalTime\":\"04:39:13\",\"EndTime\":\"05:40:56\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"05:41:12\",\"EndTime\":\"06:36:12\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"QURAT\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"TEST\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"12\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:01:53\"},{\"colName\":\"Logged time\",\"colValue\":\"01:27:20\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 26.01% | Back office: 1.72% | Idle: 72.27%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"b1\",\"ServiceHours\":0.38,\"BackOfficeHours\":0.03,\"IdleHours\":0.14,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.92,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"QURAT\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"TEST\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:56:49 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:56:49 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"Date\":\"23/01/2023\",\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLAService\":60.00,\"LoggedTime\":\"00:23:51\",\"ServingPercentage\":49.90,\"BackOfficePercentage\":1.89,\"IdlePercentage\":48.22,\"ArrivalTime\":\"01:31:35\",\"EndTime\":\"05:11:15\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"Date\":\"23/01/2023\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLAService\":83.33,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackOfficePercentage\":4.64,\"IdlePercentage\":25.10,\"ArrivalTime\":\"04:39:13\",\"EndTime\":\"05:40:56\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"05:41:12\",\"EndTime\":\"06:36:12\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"qurat\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"QURAT\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"TEST\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"17\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:02:02\"},{\"colName\":\"Logged time\",\"colValue\":\"01:51:11\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 31.13% | Back office: 1.75% | Idle: 67.11%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"a1\",\"ServiceHours\":0.20,\"BackOfficeHours\":0.01,\"IdleHours\":0.19,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b1\",\"ServiceHours\":0.38,\"BackOfficeHours\":0.03,\"IdleHours\":0.14,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.92,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"qurat\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"QURAT\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"TEST\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:57:05 AM | Request Received getReportData=> fid: 2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:57:05 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"Date\":\"23/01/2023\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLAService\":83.33,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackOfficePercentage\":4.64,\"IdlePercentage\":25.10,\"ArrivalTime\":\"04:39:13\",\"EndTime\":\"05:40:56\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"05:41:12\",\"EndTime\":\"06:36:12\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"QURAT\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"TEST\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"12\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:01:53\"},{\"colName\":\"Logged time\",\"colValue\":\"01:27:20\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 26.01% | Back office: 1.72% | Idle: 72.27%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"b1\",\"ServiceHours\":0.38,\"BackOfficeHours\":0.03,\"IdleHours\":0.14,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.92,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"QURAT\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"TEST\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:57:12 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:57:12 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a1\",\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLA\":60.00,\"DaysWorked\":1,\"LoggedTime\":\"00:23:51\",\"ServingPercentage\":49.90,\"BackendPercentage\":1.89,\"IdlePercentage\":48.22,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLA\":83.33,\"DaysWorked\":1,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackendPercentage\":4.64,\"IdlePercentage\":25.10,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"QURAT\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"TEST\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"a1\",\"a2\",\"d1\",\"d2\",\"d3\",\"qurat\",\"b1\",\"b2\",\"b3\",\"d1\",\"TEST\",\"QURAT\"],\"TicketServed\":[5,0,0,0,0,0,12,0,0,0,0,0],\"SLA\":[60.00,0.00,0.00,0.00,0.00,0.00,83.33,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[49.90,0.00,0.00,0.00,0.00,0.00,70.26,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[1.89,0.00,0.00,0.00,0.00,0.00,4.64,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[48.22,0.00,0.00,0.00,0.00,0.00,25.10,100.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:57:19 AM | Request Received getReportData=> fid: 2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:57:19 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLA\":83.33,\"DaysWorked\":1,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackendPercentage\":4.64,\"IdlePercentage\":25.10,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"QURAT\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"TEST\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"d1\",\"TEST\",\"QURAT\"],\"TicketServed\":[12,0,0,0,0,0],\"SLA\":[83.33,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[70.26,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[4.64,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[25.10,100.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:57:21 AM | Request Received getReportData=> fid: 2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:57:22 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"Date\":\"23/01/2023\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLAService\":83.33,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackOfficePercentage\":4.64,\"IdlePercentage\":25.10,\"ArrivalTime\":\"04:39:13\",\"EndTime\":\"05:40:56\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"05:41:12\",\"EndTime\":\"06:36:12\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"QURAT\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"TEST\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"12\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:01:53\"},{\"colName\":\"Logged time\",\"colValue\":\"01:27:20\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 26.01% | Back office: 1.72% | Idle: 72.27%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"b1\",\"ServiceHours\":0.38,\"BackOfficeHours\":0.03,\"IdleHours\":0.14,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.92,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"QURAT\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"TEST\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:57:33 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:57:33 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a1\",\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLA\":60.00,\"DaysWorked\":1,\"LoggedTime\":\"00:23:51\",\"ServingPercentage\":49.90,\"BackendPercentage\":1.89,\"IdlePercentage\":48.22,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLA\":83.33,\"DaysWorked\":1,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackendPercentage\":4.64,\"IdlePercentage\":25.10,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"QURAT\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"TEST\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"a1\",\"a2\",\"d1\",\"d2\",\"d3\",\"qurat\",\"b1\",\"b2\",\"b3\",\"d1\",\"TEST\",\"QURAT\"],\"TicketServed\":[5,0,0,0,0,0,12,0,0,0,0,0],\"SLA\":[60.00,0.00,0.00,0.00,0.00,0.00,83.33,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[49.90,0.00,0.00,0.00,0.00,0.00,70.26,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[1.89,0.00,0.00,0.00,0.00,0.00,4.64,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[48.22,0.00,0.00,0.00,0.00,0.00,25.10,100.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:57:37 AM | Request Received getReportData=> fid: 2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:57:37 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLA\":83.33,\"DaysWorked\":1,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackendPercentage\":4.64,\"IdlePercentage\":25.10,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"QURAT\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"TEST\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"b1\",\"b2\",\"b3\",\"d1\",\"TEST\",\"QURAT\"],\"TicketServed\":[12,0,0,0,0,0],\"SLA\":[83.33,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[70.26,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[4.64,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[25.10,100.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:57:39 AM | Request Received getReportData=> fid: 2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:57:39 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"Date\":\"23/01/2023\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLAService\":83.33,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackOfficePercentage\":4.64,\"IdlePercentage\":25.10,\"ArrivalTime\":\"04:39:13\",\"EndTime\":\"05:40:56\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"05:41:12\",\"EndTime\":\"06:36:12\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"QURAT\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"TEST\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"12\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:01:53\"},{\"colName\":\"Logged time\",\"colValue\":\"01:27:20\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 26.01% | Back office: 1.72% | Idle: 72.27%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"b1\",\"ServiceHours\":0.38,\"BackOfficeHours\":0.03,\"IdleHours\":0.14,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.92,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"QURAT\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"TEST\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:58:15 AM | Request Received getReportData=> fid: 2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:58:15 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:58:26 AM | Request Received getReportData=> fid: 2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:58:26 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:58:30 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:58:30 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a1\",\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLA\":60.00,\"DaysWorked\":1,\"LoggedTime\":\"00:23:51\",\"ServingPercentage\":49.90,\"BackendPercentage\":1.89,\"IdlePercentage\":48.22,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLA\":83.33,\"DaysWorked\":1,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackendPercentage\":4.64,\"IdlePercentage\":25.10,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"QURAT\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"TEST\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"a1\",\"a2\",\"d1\",\"d2\",\"d3\",\"qurat\",\"b1\",\"b2\",\"b3\",\"d1\",\"TEST\",\"QURAT\"],\"TicketServed\":[5,0,0,0,0,0,12,0,0,0,0,0],\"SLA\":[60.00,0.00,0.00,0.00,0.00,0.00,83.33,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[49.90,0.00,0.00,0.00,0.00,0.00,70.26,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[1.89,0.00,0.00,0.00,0.00,0.00,4.64,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[48.22,0.00,0.00,0.00,0.00,0.00,25.10,100.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:58:33 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:58:33 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:58:38 AM | Request Received getReportData=> fid: 2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:58:38 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 12:59:43 AM | Request Received getReportData=> fid: 2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 12:59:43 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 1:01:30 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 1:01:30 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a1\",\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLA\":60.00,\"DaysWorked\":1,\"LoggedTime\":\"00:23:51\",\"ServingPercentage\":49.90,\"BackendPercentage\":1.89,\"IdlePercentage\":48.22,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLA\":83.33,\"DaysWorked\":1,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackendPercentage\":4.64,\"IdlePercentage\":25.10,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"QURAT\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"TEST\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"a1\",\"a2\",\"d1\",\"d2\",\"d3\",\"qurat\",\"b1\",\"b2\",\"b3\",\"d1\",\"TEST\",\"QURAT\"],\"TicketServed\":[5,0,0,0,0,0,12,0,0,0,0,0],\"SLA\":[60.00,0.00,0.00,0.00,0.00,0.00,83.33,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[49.90,0.00,0.00,0.00,0.00,0.00,70.26,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[1.89,0.00,0.00,0.00,0.00,0.00,4.64,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[48.22,0.00,0.00,0.00,0.00,0.00,25.10,100.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 1:01:34 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 1:01:34 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 1:01:39 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 1:01:39 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Plataforma\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":100.00,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:16:07\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":22.22,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":71.43,\"NoShowTickets\":1,\"PercentageNoShowTickets\":11.11,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"7 / 9 (77.78%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:16:07 | SLA: 22.22%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:49 | SLA: 71.43%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (11.11%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Plataforma\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":16.13,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 1:01:47 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 1:01:47 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Plataforma\",\"CountServedTickets\":7,\"PercentageServedTickets\":100.00,\"AvgWaitTime\":\"00:16:07\",\"MaxWaitTime\":\"00:23:38\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":22.22,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"7 / 9 (77.78%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:16:07 | Max.: 00:23:38 | SLA: 22.22% (2)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"Plataforma\",\"CountServedTickets\":7,\"PercentageServedTickets\":\"100\",\"AvgWaitTime\":\"16.13\",\"MaxWaitTime\":\"00:23:38\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":\"22.22%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 1:01:50 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 1:01:50 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"IssuedTickets\":2,\"ServedTickets\":2,\"PercentageServedTickets\":28.57,\"AvgWaitTime\":\"00:00:05\",\"WaitingSLAPercentage\":22.22,\"WaitingSLACount\":2,\"AvgServiceTime\":\"00:00:27\",\"ServiceSLAPercentage\":28.57,\"ServiceSLACount\":2},{\"BranchName\":\"OldGlobal\",\"IssuedTickets\":7,\"ServedTickets\":5,\"PercentageServedTickets\":71.43,\"AvgWaitTime\":\"00:21:28\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:02:22\",\"ServiceSLAPercentage\":42.86,\"ServiceSLACount\":3}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"7 / 9 ( 77.78% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:16:07 | SLA: 22.22%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:49 | SLA: 71.43%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (11.11%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Global2\",\"OldGlobal\"],\"TicketIssued\":[2,7],\"TicketServed\":[2,5],\"TicketServedPercentage\":[100.00,60.00],\"TicketWaitingPercentage\":[100.00,0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 1:01:52 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 1:01:53 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transaction\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transaction\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transaction\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003ePlataforma\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:16:07\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e22.22\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e2\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:02:08\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e66.67\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e4\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e6\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e100.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PAP Mattercode\",\"AvgWaitTime\":\"00:16:07\",\"WaitingSLAPercentage\":\"22.22\",\"WaitingSLACount\":\"2\",\"AvgServiceTime\":\"00:02:06\",\"ServiceSLAPercentage\":\"66.67\",\"ServiceSLACount\":\"4\",\"ServedTicketsPerCategory\":\"6\",\"PercentageServedTickets\":\"100.00\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PAP Mattercode\",\"AvgWaitTime\":\"00:16:07\",\"WaitingSLAPercentage\":\"22.22\",\"WaitingSLACount\":\"2\",\"AvgServiceTime\":\"00:02:06\",\"ServiceSLAPercentage\":\"66.67\",\"ServiceSLACount\":\"4\",\"ServedTicketsPerCategory\":\"6\",\"PercentageServedTickets\":\"100.00\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\".    \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;PAP Mattercode\",\"AvgWaitTime\":\"00:16:07\",\"WaitingSLAPercentage\":\"22.22\",\"WaitingSLACount\":\"2\",\"AvgServiceTime\":\"00:02:06\",\"ServiceSLAPercentage\":\"66.67\",\"ServiceSLACount\":\"4\",\"ServedTicketsPerCategory\":\"6\",\"PercentageServedTickets\":\"100.00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 1:01:55 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 1:01:55 AM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-hourly-detail-component","graphData":"[{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 1:02:16 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 1:02:16 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a1\",\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLA\":60.00,\"DaysWorked\":1,\"LoggedTime\":\"00:23:51\",\"ServingPercentage\":49.90,\"BackendPercentage\":1.89,\"IdlePercentage\":48.22,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLA\":83.33,\"DaysWorked\":1,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackendPercentage\":4.64,\"IdlePercentage\":25.10,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"QURAT\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"TEST\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"a1\",\"a2\",\"d1\",\"d2\",\"d3\",\"qurat\",\"b1\",\"b2\",\"b3\",\"d1\",\"TEST\",\"QURAT\"],\"TicketServed\":[5,0,0,0,0,0,12,0,0,0,0,0],\"SLA\":[60.00,0.00,0.00,0.00,0.00,0.00,83.33,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[49.90,0.00,0.00,0.00,0.00,0.00,70.26,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[1.89,0.00,0.00,0.00,0.00,0.00,4.64,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[48.22,0.00,0.00,0.00,0.00,0.00,25.10,100.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 1:02:21 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 1:02:21 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"Date\":\"23/01/2023\",\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLAService\":60.00,\"LoggedTime\":\"00:23:51\",\"ServingPercentage\":49.90,\"BackOfficePercentage\":1.89,\"IdlePercentage\":48.22,\"ArrivalTime\":\"01:31:35\",\"EndTime\":\"05:11:15\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"Date\":\"23/01/2023\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLAService\":83.33,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackOfficePercentage\":4.64,\"IdlePercentage\":25.10,\"ArrivalTime\":\"04:39:13\",\"EndTime\":\"05:40:56\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"05:41:12\",\"EndTime\":\"06:36:12\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"qurat\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"QURAT\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"TEST\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"17\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:02:02\"},{\"colName\":\"Logged time\",\"colValue\":\"01:51:11\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 31.13% | Back office: 1.75% | Idle: 67.11%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"a1\",\"ServiceHours\":0.20,\"BackOfficeHours\":0.01,\"IdleHours\":0.19,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b1\",\"ServiceHours\":0.38,\"BackOfficeHours\":0.03,\"IdleHours\":0.14,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.92,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"qurat\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"QURAT\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"TEST\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 1:02:51 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 1:02:51 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 1:02:54 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 1:02:54 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLA\":83.33,\"LoggedTime\":\"00:32:20\",\"ServingTime\":\"00:22:43\",\"BackendTime\":\"00:01:30\",\"IdleTime\":\"00:08:07\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:55:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:55:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b3\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"d1\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"TEST\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"QURAT\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a1\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLA\":60.00,\"LoggedTime\":\"00:23:51\",\"ServingTime\":\"00:11:54\",\"BackendTime\":\"00:00:27\",\"IdleTime\":\"00:11:30\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a2\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d1\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d2\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"qurat\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d3\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 1:02:58 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 1:02:58 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"EmpID\":\"12345\",\"ActiveDirectory\":\"-\",\"Date\":\"23/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"01:31:35\",\"EndTime\":\"01:31:40\",\"EnlapsedTime\":\"00:00:05\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"EmpID\":\"12345\",\"ActiveDirectory\":\"-\",\"Date\":\"23/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"03:13:20\",\"EndTime\":\"03:13:31\",\"EnlapsedTime\":\"00:00:11\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"EmpID\":\"12345\",\"ActiveDirectory\":\"-\",\"Date\":\"23/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"04:47:40\",\"EndTime\":\"05:11:15\",\"EnlapsedTime\":\"00:23:35\",\"ActivityName\":\"Some urgent work\",\"ActivityStartTime\":\"2023-01-23 04:59:57.000\",\"ActivityEndTime\":\"2023-01-23 05:00:03.000\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"EmpID\":\"12345\",\"ActiveDirectory\":\"-\",\"Date\":\"23/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"04:47:40\",\"EndTime\":\"05:11:15\",\"EnlapsedTime\":\"00:23:35\",\"ActivityName\":\"Some urgent work\",\"ActivityStartTime\":\"2023-01-23 05:00:33.000\",\"ActivityEndTime\":\"2023-01-23 05:00:54.000\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a2\",\"EmpID\":\"6789\",\"ActiveDirectory\":\"-\",\"Date\":\"23/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d1\",\"EmpID\":\"09876\",\"ActiveDirectory\":\"-\",\"Date\":\"23/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d2\",\"EmpID\":\"8686\",\"ActiveDirectory\":\"-\",\"Date\":\"23/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d3\",\"EmpID\":\"94837\",\"ActiveDirectory\":\"-\",\"Date\":\"23/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"qurat\",\"EmpID\":\"08765\",\"ActiveDirectory\":null,\"Date\":\"23/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"EmpID\":\"13579\",\"ActiveDirectory\":\"-\",\"Date\":\"23/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 1\",\"StartTime\":\"04:39:13\",\"EndTime\":\"05:11:23\",\"EnlapsedTime\":\"00:32:10\",\"ActivityName\":\"Some urgent work\",\"ActivityStartTime\":\"2023-01-23 04:57:56.000\",\"ActivityEndTime\":\"2023-01-23 04:59:26.000\"},{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"EmpID\":\"13579\",\"ActiveDirectory\":\"-\",\"Date\":\"23/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"05:40:46\",\"EndTime\":\"05:40:56\",\"EnlapsedTime\":\"00:00:10\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global2\",\"Teller\":\"b2\",\"EmpID\":\"24680\",\"ActiveDirectory\":\"-\",\"Date\":\"23/01/2023\",\"Status\":\"Offline\",\"CounterID\":\"Counter 2\",\"StartTime\":\"05:41:12\",\"EndTime\":\"06:36:12\",\"EnlapsedTime\":\"00:55:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global2\",\"Teller\":\"b3\",\"EmpID\":\"74844\",\"ActiveDirectory\":\"-\",\"Date\":\"23/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global2\",\"Teller\":\"d1\",\"EmpID\":\"09876\",\"ActiveDirectory\":null,\"Date\":\"23/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global2\",\"Teller\":\"TEST\",\"EmpID\":\"93837\",\"ActiveDirectory\":\"-\",\"Date\":\"23/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Global2\",\"Teller\":\"QURAT\",\"EmpID\":\"08765\",\"ActiveDirectory\":\"-\",\"Date\":\"23/01/2023\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 1:03:02 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Receptionist Report rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 1:03:02 AM | Response Sent => {"reportName":"Receptionist Report","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketsIssued\",\"colText\":\"Ticket(s) Issued\"},{\"colName\":\"IssuedTicketsPercentage\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"BackOfficeTime\",\"colText\":\"BackOffice Time\"},{\"colName\":\"BackOfficeCount\",\"colText\":\"BackOffice Count\"},{\"colName\":\"BackOfficeTimePercentage\",\"colText\":\"BackOffice Time %\"},{\"colName\":\"IdleTimePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"Counter\",\"colText\":\"Counter\"},{\"colName\":\"LoginTime\",\"colText\":\"BackOffice Start Time\"},{\"colName\":\"LogoutTime\",\"colText\":\"BackOffice End Time\"},{\"colName\":\"BackOfficeActivity\",\"colText\":\"BackOffice Activity\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"EmpID\":13579,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":1,\"BackOfficeTime\":\"00:01:30\",\"BackOfficeTimePercentage\":\"4.64\",\"IdleTimePercentage\":\"25.10\",\"Date\":\"23/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   04:39:13   \\u003c/div\\u003e\\u003chr\\u003e\\u003cdiv\\u003e   05:40:46   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   05:11:23   \\u003cdiv\\u003e\\u003chr\\u003e\\u003cdiv\\u003e   05:40:56   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   1   \\u003c/div\\u003e\\u003chr\\u003e\\u003cdiv style=\\\"text-align:center\\\"\\u003e   2   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:32:10   \\u003cdiv\\u003e\\u003chr\\u003e\\u003cdiv\\u003e   00:00:10   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   Some urgent work   \\u003cdiv\\u003e\\u003chr\\u003e\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global2\",\"Teller\":\"b2\",\"EmpID\":24680,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"100.00\",\"Date\":\"23/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   05:41:12   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   06:36:12   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   2   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:55:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global2\",\"Teller\":\"b3\",\"EmpID\":74844,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"23/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Global2\",\"Teller\":\"d1\",\"EmpID\":9876,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"23/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   - 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  \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"EmpID\":12345,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":1,\"BackOfficeTime\":\"00:00:27\",\"BackOfficeTimePercentage\":\"1.89\",\"IdleTimePercentage\":\"48.22\",\"Date\":\"23/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   01:31:35   \\u003c/div\\u003e\\u003chr\\u003e\\u003cdiv\\u003e   03:13:20   \\u003c/div\\u003e\\u003chr\\u003e\\u003cdiv\\u003e   04:47:40   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   01:31:40   \\u003cdiv\\u003e\\u003chr\\u003e\\u003cdiv\\u003e   03:13:31   \\u003cdiv\\u003e\\u003chr\\u003e\\u003cdiv\\u003e   05:11:15   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   1   \\u003c/div\\u003e\\u003chr\\u003e\\u003cdiv style=\\\"text-align:center\\\"\\u003e   1   \\u003c/div\\u003e\\u003chr\\u003e\\u003cdiv style=\\\"text-align:center\\\"\\u003e   2   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:05   \\u003cdiv\\u003e\\u003chr\\u003e\\u003cdiv\\u003e   00:00:11   \\u003cdiv\\u003e\\u003chr\\u003e\\u003cdiv\\u003e   00:47:10   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   Some urgent work   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a2\",\"EmpID\":6789,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"23/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d1\",\"EmpID\":9876,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"23/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d2\",\"EmpID\":8686,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"23/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d3\",\"EmpID\":94837,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"23/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"qurat\",\"EmpID\":8765,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"23/01/2023\",\"LoginTime\":\"\\u003cdiv\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e   -   \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e   00:00:00   \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e   -   \\u003cdiv\\u003e\\u003chr\\u003e\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 1:03:06 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 1:03:06 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket Status\"},{\"colName\":\"Happy\",\"colText\":\"Happy\"},{\"colName\":\"Satisfied\",\"colText\":\"Satisfied\"},{\"colName\":\"Dissatisfied\",\"colText\":\"Dissatisfied\"},{\"colName\":\"TerminalID\",\"colText\":\"Terminal ID\"},{\"colName\":\"TellerID\",\"colText\":\"Teller ID\"},{\"colName\":\"TellerName\",\"colText\":\"Teller Name\"}]","reportBody":"[{\"TicketId\":2301220001000000049,\"BranchCode\":\"QA01\",\"BranchName\":\"OldGlobal\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Plataforma\",\"TicketNumber\":\"PA001\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:30:13\",\"TransactionServingTime\":\"00:05:23\",\"TransactionWaitingTime\":\"00:17:33\",\"TransactionEndTime\":\"04:53:09\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301220001000000050,\"BranchCode\":\"QA01\",\"BranchName\":\"OldGlobal\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Plataforma\",\"TicketNumber\":\"PA002\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:30:14\",\"TransactionServingTime\":\"00:05:58\",\"TransactionWaitingTime\":\"00:23:38\",\"TransactionEndTime\":\"04:59:51\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301220001000000051,\"BranchCode\":\"QA01\",\"BranchName\":\"OldGlobal\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Plataforma\",\"TicketNumber\":\"PA003\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:30:15\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:22:58\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301220001000000052,\"BranchCode\":\"QA01\",\"BranchName\":\"OldGlobal\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Plataforma\",\"TicketNumber\":\"PA004\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:30:15\",\"TransactionServingTime\":\"00:00:17\",\"TransactionWaitingTime\":\"00:23:00\",\"TransactionEndTime\":\"05:00:28\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301220001000000053,\"BranchCode\":\"QA01\",\"BranchName\":\"OldGlobal\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Plataforma\",\"TicketNumber\":\"PA005\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:30:15\",\"TransactionServingTime\":\"00:00:04\",\"TransactionWaitingTime\":\"00:23:05\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Transferred\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301220001000000054,\"BranchCode\":\"QA01\",\"BranchName\":\"OldGlobal\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Plataforma\",\"TicketNumber\":\"PA006\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:34:52\",\"TransactionServingTime\":\"00:00:12\",\"TransactionWaitingTime\":\"00:18:38\",\"TransactionEndTime\":\"04:53:42\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":2,\"TellerID\":1,\"TellerName\":\"a1\"},{\"TicketId\":2301220001000000055,\"BranchCode\":\"QA01\",\"BranchName\":\"OldGlobal\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Plataforma\",\"TicketNumber\":\"PA007\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:34:57\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2301220001000000056,\"BranchCode\":\"QA01\",\"BranchName\":\"OldGlobal\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Ventanilla\",\"TicketNumber\":\"PA005\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:53:24\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2301220002000000001,\"BranchCode\":\"QA02\",\"BranchName\":\"Global2\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Ventanilla\",\"TicketNumber\":\"VA001\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:22:52\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:16:29\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301220002000000002,\"BranchCode\":\"QA02\",\"BranchName\":\"Global2\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Ventanilla\",\"TicketNumber\":\"VA002\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:22:53\",\"TransactionServingTime\":\"00:00:06\",\"TransactionWaitingTime\":\"00:17:15\",\"TransactionEndTime\":\"04:40:15\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301220002000000003,\"BranchCode\":\"QA02\",\"BranchName\":\"Global2\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Ventanilla\",\"TicketNumber\":\"VA003\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:22:54\",\"TransactionServingTime\":\"00:00:05\",\"TransactionWaitingTime\":\"00:16:35\",\"TransactionEndTime\":\"04:57:13\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301220002000000004,\"BranchCode\":\"QA02\",\"BranchName\":\"Global2\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Ventanilla\",\"TicketNumber\":\"VA004\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:23:01\",\"TransactionServingTime\":\"00:00:04\",\"TransactionWaitingTime\":\"00:16:32\",\"TransactionEndTime\":\"04:39:37\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301220002000000005,\"BranchCode\":\"QA02\",\"BranchName\":\"Global2\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Ventanilla\",\"TicketNumber\":\"VA005\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:23:04\",\"TransactionServingTime\":\"00:00:10\",\"TransactionWaitingTime\":\"00:16:34\",\"TransactionEndTime\":\"04:39:48\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301220002000000006,\"BranchCode\":\"QA02\",\"BranchName\":\"Global2\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Ventanilla\",\"TicketNumber\":\"VA006\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:23:05\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:16:43\",\"TransactionEndTime\":\"04:39:51\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301220002000000007,\"BranchCode\":\"QA02\",\"BranchName\":\"Global2\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Ventanilla\",\"TicketNumber\":\"VA007\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:23:05\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:17:38\",\"TransactionEndTime\":\"04:40:44\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301220002000000008,\"BranchCode\":\"QA02\",\"BranchName\":\"Global2\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Ventanilla\",\"TicketNumber\":\"VA008\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:40:38\",\"TransactionServingTime\":\"00:00:04\",\"TransactionWaitingTime\":\"00:00:07\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket Transferred\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301220002000000009,\"BranchCode\":\"QA02\",\"BranchName\":\"Global2\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Ventanilla\",\"TicketNumber\":\"VA009\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:40:40\",\"TransactionServingTime\":\"00:00:02\",\"TransactionWaitingTime\":\"00:00:42\",\"TransactionEndTime\":\"04:41:24\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301220002000000010,\"BranchCode\":\"QA02\",\"BranchName\":\"Global2\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Ventanilla\",\"TicketNumber\":\"VA010\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:40:40\",\"TransactionServingTime\":\"00:15:45\",\"TransactionWaitingTime\":\"00:00:45\",\"TransactionEndTime\":\"04:57:10\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301220002000000011,\"BranchCode\":\"QA02\",\"BranchName\":\"Global2\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Plataforma\",\"TicketNumber\":\"VA008\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:40:49\",\"TransactionServingTime\":\"00:00:23\",\"TransactionWaitingTime\":\"00:00:10\",\"TransactionEndTime\":\"04:41:22\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301220002000000012,\"BranchCode\":\"QA02\",\"BranchName\":\"Global2\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Ventanilla\",\"TicketNumber\":\"VA011\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:41:31\",\"TransactionServingTime\":\"00:05:29\",\"TransactionWaitingTime\":\"00:24:20\",\"TransactionEndTime\":\"05:11:20\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"},{\"TicketId\":2301220002000000013,\"BranchCode\":\"QA02\",\"BranchName\":\"Global2\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Ventanilla\",\"TicketNumber\":\"VA012\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:57:03\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2301220002000000014,\"BranchCode\":\"QA02\",\"BranchName\":\"Global2\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Ventanilla\",\"TicketNumber\":\"VA013\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:57:04\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2301220002000000015,\"BranchCode\":\"QA02\",\"BranchName\":\"Global2\",\"RegionName\":\"Region 2\",\"ServiceType\":\"Plataforma\",\"TicketNumber\":\"PA001\",\"TransactionDate\":\"01/23/2023\",\"TransactionTime\":\"04:57:25\",\"TransactionServingTime\":\"00:00:31\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"04:57:56\",\"TicketStatus\":\"Ticket Served\",\"VeryDissatisfied\":\"\",\"Dissatisfied\":\"\",\"Average\":\"\",\"Satisfied\":\"\",\"VerySatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"b1\"}]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"23/17\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:14:21\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:02:02\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 1:03:35 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.104.78
1/24/2023 1:03:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.104.78
1/24/2023 1:03:35 AM | Request Received getDashboardList=> userId: 5, languageCode:En | Client IP: 119.73.104.78
1/24/2023 1:03:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.104.78
1/24/2023 1:03:35 AM | Request Received getDashboardList=> userId: 5, languageCode:En | Client IP: 119.73.104.78
1/24/2023 1:03:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.104.78
1/24/2023 1:03:36 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.104.78
1/24/2023 1:03:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 1:04:36 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.104.78
1/24/2023 1:04:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 1:04:56 AM | Request Received getDashboardData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.104.78
1/24/2023 1:04:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 1:07:35 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:07:35 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Plataforma\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":39.13,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":41.18,\"AvgWaitTime\":\"00:16:07\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":22.22,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":71.43,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.35,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ventanilla\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":60.87,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":58.82,\"AvgWaitTime\":\"00:13:03\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":21.43,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":80.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.35,\"UnqualifiedTickets\":3,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"17 / 23 (73.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:14:21 | SLA: 21.74%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:02 | SLA: 76.47%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (8.70%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Plataforma\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":16.13,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ventanilla\",\"AverageServiceTimePerCategory\":2.18,\"AverageWaitingTimePerCategory\":13.06,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:07:45 AM | Request Received getReportData=> fid: 2 ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:07:45 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"Category\":\"Plataforma\",\"ClientName\":\"\\u0027\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:31\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:57:25\",\"CallTime\":\"04:57:25\",\"ServiceEndTime\":\"04:57:56\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:57:25\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"04:57:25\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"04:57:25\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:57:49\\\",\\\"status\\\":\\\"Add Matter Code\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Service added for this ticket\\\"},{\\\"event_time\\\":\\\"04:57:56\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003ePA001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket No Show\",\"WaitingTime\":\"00:16:29\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:22:52\",\"CallTime\":\"04:39:21\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:22:52\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"04:39:21\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"04:39:21\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:39:25\\\",\\\"status\\\":\\\"Ticket NoShow\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket set with no show status\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:17:15\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:06\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:22:53\",\"CallTime\":\"04:40:09\",\"ServiceEndTime\":\"04:40:15\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:22:53\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"04:39:26\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"04:39:26\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:39:27\\\",\\\"status\\\":\\\"Ticket NoShow\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket set with no show status\\\"},{\\\"event_time\\\":\\\"04:40:09\\\",\\\"status\\\":\\\"Ticket Random Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been randomly called\\\"},{\\\"event_time\\\":\\\"04:40:09\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:40:15\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:16:35\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:05\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:22:54\",\"CallTime\":\"04:39:29\",\"ServiceEndTime\":\"04:57:13\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:22:54\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"04:39:29\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"04:39:29\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:39:31\\\",\\\"status\\\":\\\"Ticket In Wait\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket in Local Wait\\\"},{\\\"event_time\\\":\\\"04:57:10\\\",\\\"status\\\":\\\"Ticket Recall\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket recalled\\\"},{\\\"event_time\\\":\\\"04:57:10\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:57:13\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA003 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:16:32\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:04\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:23:01\",\"CallTime\":\"04:39:33\",\"ServiceEndTime\":\"04:39:37\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:23:01\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"04:39:33\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"04:39:33\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:39:37\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 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data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA012 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Unserved\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:57:04\",\"CallTime\":null,\"ServiceEndTime\":\"23:59:00\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:57:04\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"23:59:00\\\",\\\"status\\\":\\\"Ticket Unserved\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket was unserved\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA013 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:07:54 AM | Request Received getReportData=> fid: 2 ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:07:55 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"TicketNumber\":\"PA001\",\"ClientName\":\"\\u0027\",\"Category\":\"Plataforma\",\"Teller\":\"b1\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:31\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"webtsu\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-01-2023\",\"Time\":\"04:57:25\",\"CounterId\":\"0\",\"EventId\":\"133\"},{\"TicketNumber\":\"PA001\",\"ClientName\":\"\\u0027\",\"Category\":\"Plataforma\",\"Teller\":\"b1\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:31\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"webtsu\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket 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ticket\",\"Date\":\"23-01-2023\",\"Time\":\"04:57:49\",\"CounterId\":\"1\",\"EventId\":\"138\"},{\"TicketNumber\":\"PA001\",\"ClientName\":\"\\u0027\",\"Category\":\"Plataforma\",\"Teller\":\"b1\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:31\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"webtsu\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"23-01-2023\",\"Time\":\"04:57:56\",\"CounterId\":\"1\",\"EventId\":\"140\"},{\"TicketNumber\":\"VA001\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"b1\",\"WaitingTime\":\"00:16:29\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been 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1/24/2023 1:08:08 AM | Request Received getReportData=> fid: 2 ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:08:08 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing 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data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA004 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:16:34\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:10\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:23:04\",\"CallTime\":\"04:39:38\",\"ServiceEndTime\":\"04:39:48\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:23:04\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"04:39:38\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"04:39:38\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:39:48\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA005 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket 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data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA006 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:17:38\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:01\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:23:05\",\"CallTime\":\"04:40:43\",\"ServiceEndTime\":\"04:40:44\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:23:05\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"04:40:43\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted has been called 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data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA008 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Plataforma\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:10\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:23\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:40:49\",\"CallTime\":\"04:40:59\",\"ServiceEndTime\":\"04:41:22\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:40:49\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"04:40:59\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"04:40:59\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:41:09\\\",\\\"status\\\":\\\"Add Matter Code\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Service added for this ticket\\\"},{\\\"event_time\\\":\\\"04:41:22\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA008 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket 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data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA009 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:45\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:15:45\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:40:40\",\"CallTime\":\"04:41:25\",\"ServiceEndTime\":\"04:57:10\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:40:40\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"04:41:25\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"04:41:25\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:57:10\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA010 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:24:20\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:05:29\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:41:31\",\"CallTime\":\"05:05:51\",\"ServiceEndTime\":\"05:11:20\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:41:31\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"05:05:51\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"05:05:51\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"05:11:20\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA011 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Unserved\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:57:03\",\"CallTime\":null,\"ServiceEndTime\":\"23:59:00\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:57:03\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"23:59:00\\\",\\\"status\\\":\\\"Ticket Unserved\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket was unserved\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA012 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Unserved\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:57:04\",\"CallTime\":null,\"ServiceEndTime\":\"23:59:00\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:57:04\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"23:59:00\\\",\\\"status\\\":\\\"Ticket Unserved\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket was unserved\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA013 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:08:19 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:08:19 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:08:20 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:08:20 AM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:08:20 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:08:20 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:08:24 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: language:En rptName: Uptime rptCatName: System Health fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:08:24 AM | Response Sent => {"reportName":"Uptime","reportHeaders":"[{\"colName\":\"Branch\",\"colText\":\"Branch\"},{\"colName\":\"OpeningTime\",\"colText\":\"Opening Time\"},{\"colName\":\"ClosingTime\",\"colText\":\"Closing Time\"},{\"colName\":\"OperationalTime\",\"colText\":\"Operational Time\"},{\"colName\":\"HoursOnline\",\"colText\":\"Hours Online\"},{\"colName\":\"HoursOffline\",\"colText\":\"Hours Offline\"},{\"colName\":\"UptimePercentage\",\"colText\":\"Uptime %\"}]","reportBody":"[]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:08:35 AM | Request Received getReportData=> fid: 1|2|3| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:08:35 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Plataforma\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":39.13,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":41.18,\"AvgWaitTime\":\"00:16:07\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":22.22,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":71.43,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.35,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ventanilla\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":60.87,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":58.82,\"AvgWaitTime\":\"00:13:03\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":21.43,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":80.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.35,\"UnqualifiedTickets\":3,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"17 / 23 (73.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:14:21 | SLA: 21.74%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:02 | SLA: 76.47%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (8.70%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Plataforma\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":16.13,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ventanilla\",\"AverageServiceTimePerCategory\":2.18,\"AverageWaitingTimePerCategory\":13.06,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:08:48 AM | Request Received getReportData=> fid: 2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:08:48 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Plataforma\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":13.33,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:00:05\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:27\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ventanilla\",\"IssuedTicketsPerCategory\":13,\"PercentageIssuedTickets\":86.67,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":83.33,\"AvgWaitTime\":\"00:13:03\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":23.08,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":80.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":6.67,\"UnqualifiedTickets\":2,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"12 / 15 (80.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:11:03 | SLA: 33.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:53 | SLA: 83.33%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (6.67%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Plataforma\",\"AverageServiceTimePerCategory\":0.45,\"AverageWaitingTimePerCategory\":0.08,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ventanilla\",\"AverageServiceTimePerCategory\":2.18,\"AverageWaitingTimePerCategory\":13.06,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:08:51 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:08:51 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Plataforma\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":39.13,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":41.18,\"AvgWaitTime\":\"00:16:07\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":22.22,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":71.43,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.35,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ventanilla\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":60.87,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":58.82,\"AvgWaitTime\":\"00:13:03\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":21.43,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":80.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.35,\"UnqualifiedTickets\":3,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"17 / 23 (73.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:14:21 | SLA: 21.74%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:02 | SLA: 76.47%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (8.70%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Plataforma\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":16.13,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ventanilla\",\"AverageServiceTimePerCategory\":2.18,\"AverageWaitingTimePerCategory\":13.06,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:08:55 AM | Request Received getReportData=> fid: 2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:08:55 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Plataforma\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":13.33,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":16.67,\"AvgWaitTime\":\"00:00:05\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:27\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ventanilla\",\"IssuedTicketsPerCategory\":13,\"PercentageIssuedTickets\":86.67,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":83.33,\"AvgWaitTime\":\"00:13:03\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":23.08,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":80.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":6.67,\"UnqualifiedTickets\":2,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"12 / 15 (80.00%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:11:03 | SLA: 33.33%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:53 | SLA: 83.33%\"},{\"colName\":\"No Show\",\"colValue\":\"1 (6.67%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Plataforma\",\"AverageServiceTimePerCategory\":0.45,\"AverageWaitingTimePerCategory\":0.08,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ventanilla\",\"AverageServiceTimePerCategory\":2.18,\"AverageWaitingTimePerCategory\":13.06,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:08:59 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:09:00 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Plataforma\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":39.13,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":41.18,\"AvgWaitTime\":\"00:16:07\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":22.22,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":71.43,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.35,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ventanilla\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":60.87,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":58.82,\"AvgWaitTime\":\"00:13:03\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":21.43,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":80.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.35,\"UnqualifiedTickets\":3,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"17 / 23 (73.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:14:21 | SLA: 21.74%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:02 | SLA: 76.47%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (8.70%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Plataforma\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":16.13,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ventanilla\",\"AverageServiceTimePerCategory\":2.18,\"AverageWaitingTimePerCategory\":13.06,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:09:25 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:09:25 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a1\",\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLA\":60.00,\"DaysWorked\":1,\"LoggedTime\":\"00:23:51\",\"ServingPercentage\":49.90,\"BackendPercentage\":1.89,\"IdlePercentage\":48.22,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLA\":83.33,\"DaysWorked\":1,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackendPercentage\":4.64,\"IdlePercentage\":25.10,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"QURAT\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"TEST\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"a1\",\"a2\",\"d1\",\"d2\",\"d3\",\"qurat\",\"b1\",\"b2\",\"b3\",\"d1\",\"TEST\",\"QURAT\"],\"TicketServed\":[5,0,0,0,0,0,12,0,0,0,0,0],\"SLA\":[60.00,0.00,0.00,0.00,0.00,0.00,83.33,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[49.90,0.00,0.00,0.00,0.00,0.00,70.26,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[1.89,0.00,0.00,0.00,0.00,0.00,4.64,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[48.22,0.00,0.00,0.00,0.00,0.00,25.10,100.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:09:29 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:09:30 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:10:19 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:10:19 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:10:52 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:10:52 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"Date\":\"23/01/2023\",\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLAService\":60.00,\"LoggedTime\":\"00:23:51\",\"ServingPercentage\":49.90,\"BackOfficePercentage\":1.89,\"IdlePercentage\":48.22,\"ArrivalTime\":\"01:31:35\",\"EndTime\":\"05:11:15\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b1\",\"Date\":\"23/01/2023\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLAService\":83.33,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackOfficePercentage\":4.64,\"IdlePercentage\":25.10,\"ArrivalTime\":\"04:39:13\",\"EndTime\":\"05:40:56\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":100.00,\"ArrivalTime\":\"05:41:12\",\"EndTime\":\"06:36:12\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"b3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"d1\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d2\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"d3\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"qurat\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"QURAT\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"Teller\":\"TEST\",\"Date\":\"23/01/2023\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"17\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:02:02\"},{\"colName\":\"Logged time\",\"colValue\":\"01:51:11\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 31.13% | Back office: 1.75% | Idle: 67.11%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"a1\",\"ServiceHours\":0.20,\"BackOfficeHours\":0.01,\"IdleHours\":0.19,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"a2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b1\",\"ServiceHours\":0.38,\"BackOfficeHours\":0.03,\"IdleHours\":0.14,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.92,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"b3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d2\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"d3\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"qurat\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"QURAT\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"TEST\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:11:00 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:11:00 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:40:48 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:40:48 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLA\":83.33,\"LoggedTime\":\"00:32:20\",\"ServingTime\":\"00:22:43\",\"BackendTime\":\"00:01:30\",\"IdleTime\":\"00:08:07\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:55:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:55:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b3\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"d1\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"TEST\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"QURAT\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a1\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLA\":60.00,\"LoggedTime\":\"00:23:51\",\"ServingTime\":\"00:11:54\",\"BackendTime\":\"00:00:27\",\"IdleTime\":\"00:11:30\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a2\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d1\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d2\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"qurat\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d3\",\"Date\":\"23/01/2023\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:40:51 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:40:51 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Plataforma\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":39.13,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":41.18,\"AvgWaitTime\":\"00:16:07\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":22.22,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":71.43,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.35,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ventanilla\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":60.87,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":58.82,\"AvgWaitTime\":\"00:13:03\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":21.43,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":80.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.35,\"UnqualifiedTickets\":3,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"17 / 23 (73.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:14:21 | SLA: 21.74%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:02 | SLA: 76.47%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (8.70%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Plataforma\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":16.13,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ventanilla\",\"AverageServiceTimePerCategory\":2.18,\"AverageWaitingTimePerCategory\":13.06,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 1:40:54 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 1:40:54 AM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-hourly-detail-component","graphData":"[{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 2:03:43 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 2:03:43 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a1\",\"TicketServed\":5,\"AvgServiceTime\":\"00:02:22\",\"SLA\":60.00,\"DaysWorked\":1,\"LoggedTime\":\"00:23:51\",\"ServingPercentage\":49.90,\"BackendPercentage\":1.89,\"IdlePercentage\":48.22,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"TicketServed\":12,\"AvgServiceTime\":\"00:01:53\",\"SLA\":83.33,\"DaysWorked\":1,\"LoggedTime\":\"00:32:20\",\"ServingPercentage\":70.26,\"BackendPercentage\":4.64,\"IdlePercentage\":25.10,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:55:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"d1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d2\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"d3\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"qurat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"QURAT\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"TEST\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"a1\",\"a2\",\"d1\",\"d2\",\"d3\",\"qurat\",\"b1\",\"b2\",\"b3\",\"d1\",\"TEST\",\"QURAT\"],\"TicketServed\":[5,0,0,0,0,0,12,0,0,0,0,0],\"SLA\":[60.00,0.00,0.00,0.00,0.00,0.00,83.33,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[49.90,0.00,0.00,0.00,0.00,0.00,70.26,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[1.89,0.00,0.00,0.00,0.00,0.00,4.64,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[48.22,0.00,0.00,0.00,0.00,0.00,25.10,100.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 2:03:48 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 2:03:48 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 2:14:45 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2022-12-26 fto: 2022-12-26 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 2:14:45 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"Teller\":\"b3\",\"Category\":\"Ventanilla\",\"TicketsServed\":10,\"TicketsServedPercent\":35.71,\"AvgServiceTime\":\"00:00:02\",\"SLAService\":100.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"Category\":\"Fees\",\"TicketsServed\":7,\"TicketsServedPercent\":25.00,\"AvgServiceTime\":\"00:00:11\",\"SLAService\":100.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"Category\":\"Plataforma\",\"TicketsServed\":2,\"TicketsServedPercent\":7.14,\"AvgServiceTime\":\"00:00:17\",\"SLAService\":100.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"Category\":\"Utility\",\"TicketsServed\":2,\"TicketsServedPercent\":7.14,\"AvgServiceTime\":\"00:00:17\",\"SLAService\":100.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"Category\":\"Ventanilla\",\"TicketsServed\":5,\"TicketsServedPercent\":17.86,\"AvgServiceTime\":\"00:06:45\",\"SLAService\":80.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a2\",\"Category\":\"Fees\",\"TicketsServed\":1,\"TicketsServedPercent\":3.57,\"AvgServiceTime\":\"00:00:02\",\"SLAService\":100.00,\"ProcessingTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a2\",\"Category\":\"Utility\",\"TicketsServed\":1,\"TicketsServedPercent\":3.57,\"AvgServiceTime\":\"00:00:29\",\"SLAService\":100.00,\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"28 / 36 ( 77.78% )\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:01:19\"},{\"colName\":\"SLA Service\",\"colValue\":\"96.43%\"}]","graphName":"rpt-tellers-category-detail-component","graphData":"[{\"BranchName\":\"Global2\",\"Teller\":\"b3\",\"Category\":\"Ventanilla\",\"TicketsServed\":10,\"TicketsServedPercent\":35.71,\"AvgServiceTime\":\"0.00\",\"SLAService\":\"100.00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"Category\":\"Fees\",\"TicketsServed\":7,\"TicketsServedPercent\":25.00,\"AvgServiceTime\":\"0.00\",\"SLAService\":\"100.00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"Category\":\"Plataforma\",\"TicketsServed\":2,\"TicketsServedPercent\":7.14,\"AvgServiceTime\":\"0.00\",\"SLAService\":\"100.00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"Category\":\"Utility\",\"TicketsServed\":2,\"TicketsServedPercent\":7.14,\"AvgServiceTime\":\"0.00\",\"SLAService\":\"100.00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a1\",\"Category\":\"Ventanilla\",\"TicketsServed\":5,\"TicketsServedPercent\":17.86,\"AvgServiceTime\":\"0.11\",\"SLAService\":\"80.00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a2\",\"Category\":\"Fees\",\"TicketsServed\":1,\"TicketsServedPercent\":3.57,\"AvgServiceTime\":\"0.00\",\"SLAService\":\"100.00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"Teller\":\"a2\",\"Category\":\"Utility\",\"TicketsServed\":1,\"TicketsServedPercent\":3.57,\"AvgServiceTime\":\"0.01\",\"SLAService\":\"100.00\",\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 2:15:07 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2022-12-26 fto: 2022-12-26 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 2:15:07 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"OperatorName\":\"b1\",\"Date\":\"26/12/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"01:12:34\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"01:12:34\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b2\",\"Date\":\"26/12/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:16\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:16\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"Global2\",\"OperatorName\":\"b3\",\"Date\":\"26/12/2022\",\"IssuedTickets\":0,\"TicketServed\":10,\"AvgServiceTime\":\"00:00:02\",\"SLA\":0.00,\"LoggedTime\":\"00:23:30\",\"ServingTime\":\"00:00:23\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:23:07\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a1\",\"Date\":\"26/12/2022\",\"IssuedTickets\":0,\"TicketServed\":16,\"AvgServiceTime\":\"00:02:16\",\"SLA\":0.00,\"LoggedTime\":\"01:10:01\",\"ServingTime\":\"00:36:17\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:33:44\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"OldGlobal\",\"OperatorName\":\"a2\",\"Date\":\"26/12/2022\",\"IssuedTickets\":0,\"TicketServed\":2,\"AvgServiceTime\":\"00:00:15\",\"SLA\":0.00,\"LoggedTime\":\"00:34:07\",\"ServingTime\":\"00:00:31\",\"BackendTime\":\"00:01:14\",\"IdleTime\":\"00:32:22\",\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 2:15:11 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2022-12-26 fto: 2022-12-26 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 2:15:11 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":23.08,\"ServedTicketsPerCategory\":8,\"PercentageServedTickets\":28.57,\"AvgWaitTime\":\"00:01:36\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":77.78,\"AvgServiceTime\":\"00:00:10\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":2.56,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Plataforma\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":10.26,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":7.14,\"AvgWaitTime\":\"00:09:36\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:17\",\"ServiceSLACount\":2,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":5.13,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":7,\"PercentageIssuedTickets\":17.95,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":10.71,\"AvgWaitTime\":\"00:01:46\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":42.86,\"AvgServiceTime\":\"00:00:21\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":2,\"PercentageNoShowTickets\":5.13,\"UnqualifiedTickets\":2,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Ventanilla\",\"IssuedTicketsPerCategory\":19,\"PercentageIssuedTickets\":48.72,\"ServedTicketsPerCategory\":15,\"PercentageServedTickets\":53.57,\"AvgWaitTime\":\"01:23:26\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":5.26,\"AvgServiceTime\":\"00:02:16\",\"ServiceSLACount\":14,\"ServiceSLAPercentage\":93.33,\"NoShowTickets\":3,\"PercentageNoShowTickets\":7.69,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"-\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"28 / 39 (71.79%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:43:26 | SLA: 28.21%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:01:19 | SLA: 96.43%\"},{\"colName\":\"No Show\",\"colValue\":\"8 (20.51%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.18,\"AverageWaitingTimePerCategory\":1.61,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Plataforma\",\"AverageServiceTimePerCategory\":0.28,\"AverageWaitingTimePerCategory\":9.61,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.35,\"AverageWaitingTimePerCategory\":1.78,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Ventanilla\",\"AverageServiceTimePerCategory\":2.28,\"AverageWaitingTimePerCategory\":83.43,\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 2:15:13 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2022-12-26 fto: 2022-12-26 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146
1/24/2023 2:15:13 AM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":null},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":null}]","graphName":"rpt-hourly-detail-component","graphData":"[{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146
1/24/2023 2:15:35 AM | Request Received getDashboardList=> userId: 5, languageCode:En | Client IP: 125.209.125.146
1/24/2023 2:15:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146
1/24/2023 2:15:35 AM | Request Received getDashboardData=> fid: 1|2| ftype:  ffrom: 2022-12-26 fto: 2022-12-26 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 2:15:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 2:15:39 AM | Request Received getDashboardData=> fid: 1|2| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 2:15:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 2:15:40 AM | Request Received getDashboardData=> fid: 1|2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 2:15:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 2:20:03 AM | Request Received getDashboardList=> userId: 5, languageCode:En | Client IP: 119.73.104.78
1/24/2023 2:20:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.104.78
1/24/2023 2:20:03 AM | Request Received getDashboardData=> fid: 1|2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 119.73.104.78
1/24/2023 2:20:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 2:20:07 AM | Request Received getReportData=> fid: 1|2| ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 2:20:07 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"Appointment\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Plataforma\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":39.13,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":41.18,\"AvgWaitTime\":\"00:16:07\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":22.22,\"AvgServiceTime\":\"00:01:49\",\"ServiceSLACount\":5,\"ServiceSLAPercentage\":71.43,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.35,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ventanilla\",\"IssuedTicketsPerCategory\":14,\"PercentageIssuedTickets\":60.87,\"ServedTicketsPerCategory\":10,\"PercentageServedTickets\":58.82,\"AvgWaitTime\":\"00:13:03\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":21.43,\"AvgServiceTime\":\"00:02:10\",\"ServiceSLACount\":8,\"ServiceSLAPercentage\":80.00,\"NoShowTickets\":1,\"PercentageNoShowTickets\":4.35,\"UnqualifiedTickets\":3,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{  }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"17 / 23 (73.91%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:14:21 | SLA: 21.74%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:02:02 | SLA: 76.47%\"},{\"colName\":\"No Show\",\"colValue\":\"2 (8.70%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"Appointment\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Fees\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Plataforma\",\"AverageServiceTimePerCategory\":1.83,\"AverageWaitingTimePerCategory\":16.13,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Utility\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"Ventanilla\",\"AverageServiceTimePerCategory\":2.18,\"AverageWaitingTimePerCategory\":13.06,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 2:20:20 AM | Request Received getReportData=> fid: 2 ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 2:20:20 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"Category\":\"Plataforma\",\"ClientName\":\"\\u0027\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:31\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:57:25\",\"CallTime\":\"04:57:25\",\"ServiceEndTime\":\"04:57:56\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:57:25\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"04:57:25\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"04:57:25\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:57:49\\\",\\\"status\\\":\\\"Add Matter Code\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Service added for this ticket\\\"},{\\\"event_time\\\":\\\"04:57:56\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003ePA001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket No Show\",\"WaitingTime\":\"00:16:29\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:22:52\",\"CallTime\":\"04:39:21\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:22:52\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"04:39:21\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"04:39:21\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:39:25\\\",\\\"status\\\":\\\"Ticket NoShow\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket set with no show status\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:17:15\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:06\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:22:53\",\"CallTime\":\"04:40:09\",\"ServiceEndTime\":\"04:40:15\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:22:53\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"04:39:26\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"04:39:26\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:39:27\\\",\\\"status\\\":\\\"Ticket NoShow\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket set with no show status\\\"},{\\\"event_time\\\":\\\"04:40:09\\\",\\\"status\\\":\\\"Ticket Random Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been randomly called\\\"},{\\\"event_time\\\":\\\"04:40:09\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:40:15\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:16:35\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:05\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:22:54\",\"CallTime\":\"04:39:29\",\"ServiceEndTime\":\"04:57:13\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:22:54\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"04:39:29\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"04:39:29\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:39:31\\\",\\\"status\\\":\\\"Ticket In Wait\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket in Local Wait\\\"},{\\\"event_time\\\":\\\"04:57:10\\\",\\\"status\\\":\\\"Ticket Recall\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket recalled\\\"},{\\\"event_time\\\":\\\"04:57:10\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:57:13\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA003 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket 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unserved\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA013 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 2:20:42 AM | Request Received getReportData=> fid: 2 ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 2:20:42 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"Category\":\"Plataforma\",\"ClientName\":\"\\u0027\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:31\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:57:25\",\"CallTime\":\"04:57:25\",\"ServiceEndTime\":\"04:57:56\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:57:25\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"04:57:25\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"04:57:25\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:57:49\\\",\\\"status\\\":\\\"Add Matter Code\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Service added for this ticket\\\"},{\\\"event_time\\\":\\\"04:57:56\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003ePA001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket No Show\",\"WaitingTime\":\"00:16:29\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:22:52\",\"CallTime\":\"04:39:21\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:22:52\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"04:39:21\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"04:39:21\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:39:25\\\",\\\"status\\\":\\\"Ticket NoShow\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket set with no show status\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  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data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA012 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Ventanilla\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Unserved\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:57:04\",\"CallTime\":null,\"ServiceEndTime\":\"23:59:00\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:57:04\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"23:59:00\\\",\\\"status\\\":\\\"Ticket Unserved\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket was 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1/24/2023 2:20:50 AM | Request Received getReportData=> fid: 2 ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:APP-Appointment|FEE-Fees|PAP-Plataforma|UTL-Utility|VAP-Ventanilla|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 2:20:50 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"TicketNumber\":\"PA001\",\"ClientName\":\"\\u0027\",\"Category\":\"Plataforma\",\"Teller\":\"b1\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:31\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"webtsu\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-01-2023\",\"Time\":\"04:57:25\",\"CounterId\":\"0\",\"EventId\":\"133\"},{\"TicketNumber\":\"PA001\",\"ClientName\":\"\\u0027\",\"Category\":\"Plataforma\",\"Teller\":\"b1\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:31\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"webtsu\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket 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served\",\"Date\":\"23-01-2023\",\"Time\":\"04:41:22\",\"CounterId\":\"1\",\"EventId\":\"110\"},{\"TicketNumber\":\"VA008\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"b1\",\"WaitingTime\":\"00:00:07\",\"ServiceTime\":\"00:00:04\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-01-2023\",\"Time\":\"04:40:38\",\"CounterId\":\"0\",\"EventId\":\"88\"},{\"TicketNumber\":\"VA008\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"b1\",\"WaitingTime\":\"00:00:07\",\"ServiceTime\":\"00:00:04\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"23-01-2023\",\"Time\":\"04:40:45\",\"CounterId\":\"1\",\"EventId\":\"97\"},{\"TicketNumber\":\"VA008\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"b1\",\"WaitingTime\":\"00:00:07\",\"ServiceTime\":\"00:00:04\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"23-01-2023\",\"Time\":\"04:40:45\",\"CounterId\":\"1\",\"EventId\":\"99\"},{\"TicketNumber\":\"VA008\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"b1\",\"WaitingTime\":\"00:00:07\",\"ServiceTime\":\"00:00:04\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Transferred to Category\",\"Date\":\"23-01-2023\",\"Time\":\"04:40:49\",\"CounterId\":\"1\",\"EventId\":\"102\"},{\"TicketNumber\":\"VA009\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"b1\",\"WaitingTime\":\"00:00:42\",\"ServiceTime\":\"00:00:02\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-01-2023\",\"Time\":\"04:40:40\",\"CounterId\":\"0\",\"EventId\":\"89\"},{\"TicketNumber\":\"VA009\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"b1\",\"WaitingTime\":\"00:00:42\",\"ServiceTime\":\"00:00:02\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"23-01-2023\",\"Time\":\"04:41:22\",\"CounterId\":\"1\",\"EventId\":\"112\"},{\"TicketNumber\":\"VA009\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"b1\",\"WaitingTime\":\"00:00:42\",\"ServiceTime\":\"00:00:02\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"23-01-2023\",\"Time\":\"04:41:22\",\"CounterId\":\"1\",\"EventId\":\"114\"},{\"TicketNumber\":\"VA009\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"b1\",\"WaitingTime\":\"00:00:42\",\"ServiceTime\":\"00:00:02\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"23-01-2023\",\"Time\":\"04:41:24\",\"CounterId\":\"1\",\"EventId\":\"116\"},{\"TicketNumber\":\"VA010\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"b1\",\"WaitingTime\":\"00:00:45\",\"ServiceTime\":\"00:15:45\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-01-2023\",\"Time\":\"04:40:40\",\"CounterId\":\"0\",\"EventId\":\"90\"},{\"TicketNumber\":\"VA010\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"b1\",\"WaitingTime\":\"00:00:45\",\"ServiceTime\":\"00:15:45\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"23-01-2023\",\"Time\":\"04:41:25\",\"CounterId\":\"1\",\"EventId\":\"118\"},{\"TicketNumber\":\"VA010\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"b1\",\"WaitingTime\":\"00:00:45\",\"ServiceTime\":\"00:15:45\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"23-01-2023\",\"Time\":\"04:41:25\",\"CounterId\":\"1\",\"EventId\":\"120\"},{\"TicketNumber\":\"VA010\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"b1\",\"WaitingTime\":\"00:00:45\",\"ServiceTime\":\"00:15:45\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"23-01-2023\",\"Time\":\"04:57:10\",\"CounterId\":\"1\",\"EventId\":\"125\"},{\"TicketNumber\":\"VA011\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"b1\",\"WaitingTime\":\"00:24:20\",\"ServiceTime\":\"00:05:29\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-01-2023\",\"Time\":\"04:41:31\",\"CounterId\":\"0\",\"EventId\":\"122\"},{\"TicketNumber\":\"VA011\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"b1\",\"WaitingTime\":\"00:24:20\",\"ServiceTime\":\"00:05:29\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket Call\",\"Date\":\"23-01-2023\",\"Time\":\"05:05:51\",\"CounterId\":\"1\",\"EventId\":\"144\"},{\"TicketNumber\":\"VA011\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"b1\",\"WaitingTime\":\"00:24:20\",\"ServiceTime\":\"00:05:29\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Tickted is being attended\",\"Date\":\"23-01-2023\",\"Time\":\"05:05:51\",\"CounterId\":\"1\",\"EventId\":\"146\"},{\"TicketNumber\":\"VA011\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"b1\",\"WaitingTime\":\"00:24:20\",\"ServiceTime\":\"00:05:29\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"23-01-2023\",\"Time\":\"05:11:20\",\"CounterId\":\"1\",\"EventId\":\"148\"},{\"TicketNumber\":\"VA012\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-01-2023\",\"Time\":\"04:57:03\",\"CounterId\":\"0\",\"EventId\":\"123\"},{\"TicketNumber\":\"VA012\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket was unserved\",\"Date\":\"23-01-2023\",\"Time\":\"23:59:00\",\"CounterId\":\"0\",\"EventId\":\"155\"},{\"TicketNumber\":\"VA013\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-01-2023\",\"Time\":\"04:57:04\",\"CounterId\":\"0\",\"EventId\":\"124\"},{\"TicketNumber\":\"VA013\",\"ClientName\":\"\\u0027N/A\",\"Category\":\"Ventanilla\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"Global2\",\"PhoneNumber\":\"N/A\",\"Email\":\"N/A\",\"ClientInfo\":\"N/A\",\"ClientInfo2\":\"N/A\",\"TicketOrigin\":\"kiosk\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket was unserved\",\"Date\":\"23-01-2023\",\"Time\":\"23:59:00\",\"CounterId\":\"0\",\"EventId\":\"156\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 2:21:20 AM | Request Received getReportData=> fid: 2 ftype:  ffrom: 2023-01-23 fto: 2023-01-23 fOtherParameters: category:PAP-Plataforma|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 119.73.104.78
1/24/2023 2:21:21 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Global2\",\"Category\":\"Plataforma\",\"ClientName\":\"\\u0027\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:31\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:57:25\",\"CallTime\":\"04:57:25\",\"ServiceEndTime\":\"04:57:56\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:57:25\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"04:57:25\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"04:57:25\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:57:49\\\",\\\"status\\\":\\\"Add Matter Code\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Service added for this ticket\\\"},{\\\"event_time\\\":\\\"04:57:56\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003ePA001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"},{\"BranchName\":\"Global2\",\"Category\":\"Plataforma\",\"ClientName\":\"\\u0027-\",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:10\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:23\",\"Date\":\"2023-01-23\",\"IssueTime\":\"04:40:49\",\"CallTime\":\"04:40:59\",\"ServiceEndTime\":\"04:41:22\",\"Codecustomerservice\":\"-\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"04:40:49\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"04:40:59\\\",\\\"status\\\":\\\"Ticket Call\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted has been called \\\"},{\\\"event_time\\\":\\\"04:40:59\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"04:41:09\\\",\\\"status\\\":\\\"Add Matter Code\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Service added for this ticket\\\"},{\\\"event_time\\\":\\\"04:41:22\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"b1\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eVA008 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e  \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.104.78
1/24/2023 4:21:26 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/24/2023 4:21:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/24/2023 4:21:26 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/24/2023 4:21:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/24/2023 4:21:35 AM | Request Received onLoginClick=> userName: admin | Client IP: 125.209.125.146
1/24/2023 4:21:35 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"admin","Password":"ADMIN","tokenKey":"ZWU5Q1L5JX"} | Client IP: 125.209.125.146
1/24/2023 4:52:54 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205
1/24/2023 4:52:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205
1/24/2023 4:52:59 AM | Request Received onLoginClick=> userName: admin | Client IP: 124.29.238.205
1/24/2023 4:52:59 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"admin","Password":"ADMIN","tokenKey":"MEZ04SGRF9"} | Client IP: 124.29.238.205
1/24/2023 4:53:43 AM | Request Received onLoginClick=> userName: admin | Client IP: 124.29.238.205
1/24/2023 4:53:43 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"admin","Password":"ADMIN","tokenKey":"HH0M0UCC1L"} | Client IP: 124.29.238.205
1/24/2023 4:53:51 AM | Request Received onLoginClick=> userName: admin | Client IP: 124.29.238.205
1/24/2023 4:53:51 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"admin","Password":"ADMIN","tokenKey":"4TM6IFJEOT"} | Client IP: 124.29.238.205
1/24/2023 4:54:21 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.104.78
1/24/2023 4:54:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.104.78
1/24/2023 4:54:27 AM | Request Received onLoginClick=> userName: ADMIN | Client IP: 119.73.104.78
1/24/2023 4:54:27 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"ADMIN","Password":"ADMIN","tokenKey":"A5S2KU1CAS"} | Client IP: 119.73.104.78
1/24/2023 4:54:50 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.104.78
1/24/2023 4:54:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.104.78
1/24/2023 4:55:22 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.104.78
1/24/2023 4:55:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.104.78
1/24/2023 4:55:28 AM | Request Received onLoginClick=> userName: ensha | Client IP: 119.73.104.78
1/24/2023 4:55:28 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"D1OE4S6IE5"} | Client IP: 119.73.104.78
1/24/2023 4:55:29 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 119.73.104.78
1/24/2023 4:55:31 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.104.78
1/24/2023 4:55:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.104.78
1/24/2023 4:55:31 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.104.78
1/24/2023 4:55:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.104.78
1/24/2023 4:55:32 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.104.78
1/24/2023 4:55:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 119.73.104.78
1/24/2023 4:55:33 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.104.78
1/24/2023 4:55:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 4:55:42 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 4:55:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 4:55:48 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 119.73.104.78
1/24/2023 4:55:48 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 119.73.104.78
1/24/2023 4:55:49 AM | Request Received getUserModuleRights=> branchId:226userId: 17 | Client IP: 119.73.104.78
1/24/2023 4:55:50 AM | Request Received getUserModuleRights=> branchId:226userId: 17 | Client IP: 119.73.104.78
1/24/2023 4:56:09 AM | Request Received addCallingProfile=> ProfileId: , ProfileName: maha, Categories Count: 3, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"1","CALL":{"order":[[{"category":1,"condition":"","count":1},{"category":3,"condition":"","count":1},{"category":2,"condition":"","count":1}]]}} | Client IP: 119.73.104.78
1/24/2023 4:56:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 119.73.104.78
1/24/2023 4:56:12 AM | Request Received getUserModuleRights=> branchId:226userId: 17 | Client IP: 119.73.104.78
1/24/2023 4:56:32 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 4:56:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 4:56:36 AM | Request Received addCallingProfile=> ProfileId: , ProfileName: zoha, Categories Count: 3, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"1","CALL":{"order":[[{"category":1,"condition":{"max_wait_time":3,"ticket_priority":true},"count":1},{"category":3,"condition":{"max_wait_time":2,"ticket_priority":false},"count":1},{"category":2,"condition":{"max_wait_time":2,"ticket_priority":true},"count":1}]]}} | Client IP: 119.73.104.78
1/24/2023 4:56:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 119.73.104.78
1/24/2023 4:56:38 AM | Request Received getUserModuleRights=> branchId:226userId: 17 | Client IP: 119.73.104.78
1/24/2023 4:56:49 AM | Request Received addBranchCounter=> BranchId: 226, CounterId: 1, Profile Count: 1 | Client IP: 119.73.104.78
1/24/2023 4:56:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 119.73.104.78
1/24/2023 4:56:57 AM | Request Received addBranchCounter=> BranchId: 226, CounterId: 2, Profile Count: 1 | Client IP: 119.73.104.78
1/24/2023 4:56:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 119.73.104.78
1/24/2023 4:57:32 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 4:57:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 4:58:32 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 4:58:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 4:59:32 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 4:59:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 5:00:32 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 5:00:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 5:01:19 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 119.73.104.78
1/24/2023 5:01:19 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 119.73.104.78
1/24/2023 5:01:20 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 119.73.104.78
1/24/2023 5:01:21 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 119.73.104.78
1/24/2023 5:01:32 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 5:01:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 5:02:00 AM | Request Received addCallingProfile=> ProfileId: , ProfileName: shiza, Categories Count: 3, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"1","CALL":{"order":[[{"category":1,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1},{"category":3,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1},{"category":2,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 119.73.104.78
1/24/2023 5:02:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 119.73.104.78
1/24/2023 5:02:01 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 119.73.104.78
1/24/2023 5:02:08 AM | Request Received addBranchCounter=> BranchId: 227, CounterId: 1, Profile Count: 1 | Client IP: 119.73.104.78
1/24/2023 5:02:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 119.73.104.78
1/24/2023 5:02:13 AM | Request Received addBranchCounter=> BranchId: 227, CounterId: 2, Profile Count: 1 | Client IP: 119.73.104.78
1/24/2023 5:02:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 119.73.104.78
1/24/2023 5:02:20 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 5:02:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 5:02:32 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 5:02:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 5:03:32 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 5:03:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 5:04:32 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 5:04:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 5:05:32 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 5:05:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 5:06:32 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 5:06:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 5:07:32 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 5:07:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 5:08:32 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 5:08:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 5:10:25 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 5:10:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 5:11:25 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 5:11:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 5:12:26 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 5:12:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 5:13:25 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 5:13:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 5:14:25 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 5:14:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 5:15:25 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 5:15:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 5:16:26 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 119.73.104.78
1/24/2023 5:16:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.104.78
1/24/2023 5:26:52 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:26:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:27:38 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/24/2023 5:27:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/24/2023 5:27:39 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 5:27:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:27:40 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/24/2023 5:27:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/24/2023 5:27:40 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/24/2023 5:27:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/24/2023 5:28:41 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 5:28:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:29:40 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 5:29:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:30:40 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 5:30:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:31:39 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 5:31:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:33:25 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 5:33:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:34:21 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 5:34:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:34:39 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 5:34:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:35:39 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 5:35:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:36:40 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 5:36:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:37:39 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 5:37:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:38:39 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 5:38:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:39:39 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 5:39:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:39:48 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/24/2023 5:39:48 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/24/2023 5:39:49 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146
1/24/2023 5:39:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 125.209.125.146
1/24/2023 5:39:49 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146
1/24/2023 5:39:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146
1/24/2023 5:39:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 5:39:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:39:50 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146
1/24/2023 5:39:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:39:52 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 125.209.125.146
1/24/2023 5:40:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:40:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:41:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:41:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:42:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:42:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:43:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:43:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:44:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:44:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:45:50 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:45:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:46:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:46:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:47:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:47:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:48:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:48:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:49:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:49:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:50:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:50:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:51:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:51:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:52:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:52:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:53:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:53:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:54:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:54:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:55:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:55:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:56:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:56:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:57:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:57:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:58:51 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 5:58:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 5:59:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 5:59:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:00:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:00:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:01:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:01:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:02:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:02:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:03:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:03:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:04:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:04:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:05:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:05:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:06:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:06:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:07:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:07:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:08:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:08:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:09:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:09:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:10:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:10:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:11:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:11:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:12:49 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:12:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:13:04 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205
1/24/2023 6:13:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205
1/24/2023 6:13:04 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205
1/24/2023 6:13:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/24/2023 6:13:05 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205
1/24/2023 6:13:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [{"DashboardID":92,"UserId":17,"DashboardName":"Meezan_Remaining","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670970130833)\/","DashboardCreatedTime":"\/Date(1670970130833)\/"},{"DashboardID":91,"UserId":17,"DashboardName":"Meezan_Branches","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1670951389403)\/","DashboardCreatedTime":"\/Date(1670951389403)\/"},{"DashboardID":93,"UserId":17,"DashboardName":"Meezan_OpenTicket","DashboardStatus":1,"DashboardUpdatedTime":"\/Date(1672953034930)\/","DashboardCreatedTime":"\/Date(1672953034930)\/"}] | Client IP: 124.29.238.205
1/24/2023 6:13:06 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205
1/24/2023 6:13:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:13:07 AM | Request Received getUserModuleRights=> branchId:227userId: 17 | Client IP: 124.29.238.205
1/24/2023 6:14:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:14:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:15:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:15:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:16:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:16:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:17:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:17:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:18:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:18:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:19:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:19:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:20:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:20:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:21:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:21:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:22:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:22:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:23:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:23:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:24:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:24:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:25:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:25:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:26:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:26:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:27:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:27:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:28:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:28:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:29:06 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:29:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:30:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:30:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:31:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:31:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:32:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:32:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:33:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:33:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:34:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:34:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:35:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:35:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:36:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:36:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:37:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:37:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:38:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:38:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:39:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:39:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:40:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:40:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:41:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:41:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:42:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 124.29.238.205
1/24/2023 6:42:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205
1/24/2023 6:43:06 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 6:43:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 6:44:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 6:44:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 6:45:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 6:45:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 6:46:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 6:46:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 6:47:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 6:47:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 6:48:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 6:48:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 6:49:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 6:49:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 6:50:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 6:50:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 6:51:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 6:51:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 6:52:05 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 6:52:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 6:53:25 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 6:53:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146
1/24/2023 6:54:26 AM | Request Received getDashboardData=> fid: 226|227|224|222| ftype:  ffrom: 2023-01-24 fto: 2023-01-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames:  | Client IP: 125.209.125.146
1/24/2023 6:54:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146