11/24/2022 12:19:54 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/24/2022 12:19:54 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/24/2022 12:19:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/24/2022 12:19:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/24/2022 12:24:12 AM | Request Received onLoginClick=> userName: ensha | Client IP: 119.73.97.158 11/24/2022 12:24:12 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"LXC1DH5NIR"} | Client IP: 119.73.97.158 11/24/2022 12:24:13 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 119.73.97.158 11/24/2022 12:24:15 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/24/2022 12:24:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/24/2022 12:24:15 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/24/2022 12:24:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/24/2022 12:24:16 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/24/2022 12:24:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/24/2022 12:24:17 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 12:24:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 12:24:18 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 12:24:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 12:24:31 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 12:24:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 12:27:58 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/24/2022 12:27:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/24/2022 12:28:11 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/24/2022 12:28:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/24/2022 12:53:07 AM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146 11/24/2022 12:53:07 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"ATA4383I0K"} | Client IP: 125.209.125.146 11/24/2022 12:53:08 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146 11/24/2022 12:53:25 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/24/2022 12:53:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/24/2022 12:53:25 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/24/2022 12:53:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/24/2022 12:53:26 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/24/2022 12:53:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/24/2022 12:53:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 12:53:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 12:53:31 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 12:53:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 12:53:35 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 12:53:35 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"PDS BLD APP DROP OFF\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD STREET ADD\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD ENG COM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREREVIEW ENV HEALTH\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD ENG RES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PRE REVIEW LAND DEV\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PRE REVIEW ZONING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD APPOINTMENTS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD EPM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\" PDS BLD QUICK BUS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD RESEARCH\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS PLN APPTs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD PLAN ROUTING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS PLN ZONING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS LD RIGHT OF WAY\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS LD COUNTER SRV\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PRE REVIEW ENGINEER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD TECH COM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD TECH 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OFF\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD STREET ADD\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD ENG COM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREREVIEW ENV HEALTH\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD ENG RES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PRE REVIEW LAND DEV\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PRE REVIEW ZONING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD APPOINTMENTS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD EPM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\" PDS BLD QUICK BUS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD RESEARCH\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS PLN APPTs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD PLAN ROUTING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS PLN ZONING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS LD RIGHT OF WAY\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS LD COUNTER SRV\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PRE REVIEW ENGINEER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD TECH COM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD TECH RES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 12:54:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 12:54:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 12:54:43 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/24/2022 12:54:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/24/2022 12:54:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 12:54:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 12:55:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 12:55:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 12:55:30 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 12:55:30 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service 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11/24/2022 12:55:38 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 12:55:39 AM | Response Sent => 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11/24/2022 12:55:41 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 12:55:41 AM | Response Sent => 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11/24/2022 12:55:58 AM | Request Received getSamsungAppointmentReportData=> fId: 92| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 125.209.125.146 11/24/2022 12:56:06 AM | Request Received getSamsungAppointmentReportData=> fId: 92| ffrom: 2022-09-23 fto: 2022-09-23 userId: 17 language: En | Client IP: 125.209.125.146 11/24/2022 12:56:21 AM | Request Received getSamsungAppointmentReportData=> fId: 92| ffrom: 2022-09-27 fto: 2022-09-27 userId: 17 language: En | Client IP: 125.209.125.146 11/24/2022 12:57:28 AM | Request Received getSamsungAppointmentReportData=> fId: 92| ffrom: 2022-09-27 fto: 2022-11-30 userId: 17 language: En | Client IP: 125.209.125.146 11/24/2022 12:57:48 AM | Request Received getSamsungAppointmentReportData=> fId: 92| ffrom: 2022-09-01 fto: 2022-11-30 userId: 17 language: En | Client IP: 125.209.125.146 11/24/2022 1:00:26 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-19 fto: 2022-09-19 userId: 17 language: En | Client IP: 125.209.125.146 11/24/2022 1:04:57 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:04:59 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:05:05 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-19 fto: 2022-09-19 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:05:39 AM | Request Received getSamsungAppointmentReportData=> fId: 103| ffrom: 2022-09-19 fto: 2022-09-19 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:05:41 AM | Request Received getSamsungAppointmentReportData=> fId: 103| ffrom: 2022-09-19 fto: 2022-09-19 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:05:43 AM | Request Received getSamsungAppointmentReportData=> fId: 103| ffrom: 2022-09-19 fto: 2022-09-19 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:05:56 AM | Request Received getSamsungAppointmentReportData=> fId: 101| ffrom: 2022-09-19 fto: 2022-09-19 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:06:00 AM | Request Received getSamsungAppointmentReportData=> fId: 100| ffrom: 2022-09-19 fto: 2022-09-19 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:06:06 AM | Request Received getSamsungAppointmentReportData=> fId: 92| ffrom: 2022-09-19 fto: 2022-09-19 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:06:13 AM | Request Received getSamsungAppointmentReportData=> fId: 92| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:06:13 AM | Request Received getSamsungAppointmentReportData=> fId: 92| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:06:23 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-01 fto: 2022-11-30 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:06:34 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:06:35 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:06:41 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-01 fto: 2022-11-30 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:07:03 AM | Request Received getSamsungAppointmentReportData=> fId: 103| ffrom: 2022-09-01 fto: 2022-11-30 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:07:10 AM | Request Received getSamsungAppointmentReportData=> fId: 92| ffrom: 2022-09-01 fto: 2022-11-30 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:07:50 AM | Request Received getSamsungAppointmentReportData=> fId: 103| ffrom: 2022-09-01 fto: 2022-11-30 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:13:08 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-01 fto: 2022-11-30 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:13:48 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:13:49 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 1:31:15 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/24/2022 1:31:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/24/2022 1:31:16 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/24/2022 1:31:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/24/2022 1:31:18 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 1:31:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 1:31:18 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/24/2022 1:31:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/24/2022 1:31:22 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 1:31:22 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV 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11/24/2022 1:59:42 AM | Request Received getReportData=> fid: 92 ftype: ffrom: 2022-08-05 fto: 2022-08-05 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketNumber:Q001$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 1:59:42 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket 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125.209.125.146 11/24/2022 2:01:16 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 2:02:06 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 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11/24/2022 2:04:11 AM | Request Received getReportData=> fid: 92 ftype: ffrom: 2022-08-05 fto: 2022-08-05 fOtherParameters: category:C02-no show|C03-ON Hold|C04-Trash|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 2:04:11 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service 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125.209.125.146 11/24/2022 2:05:52 AM | Request Received getReportData=> fid: 92 ftype: ffrom: 2022-08-05 fto: 2022-08-05 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 2:05:52 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket 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ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 2:06:05 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call 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responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/24/2022 2:07:54 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 2:07:54 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served 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BLD APP DROP OFF|BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 2:07:57 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued 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fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 2:17:26 AM | Request Received getReportData=> fid: 92 ftype: ffrom: 2022-08-05 fto: 2022-08-05 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 2:17:26 AM | Response Sent => {"reportName":"Ticket 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Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 2:22:30 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing 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Client IP: 119.73.97.158 11/24/2022 2:22:59 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"PDS 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ng-click=\\u0027generate([{\\\"event_time\\\":\\\"11:39:52\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"23:59:00\\\",\\\"status\\\":\\\"Ticket Unserved\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket was unserved\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eWR002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/24/2022 2:23:16 AM | Request Received getReportData=> fid: 92 ftype: ffrom: 2022-08-05 fto: 2022-08-05 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|C03-ON 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11/24/2022 2:24:26 AM | Request Received getReportData=> fid: 92 ftype: ffrom: 2022-08-05 fto: 2022-08-05 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 2:24:26 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket 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Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 2:25:17 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing 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Client IP: 119.73.97.158 11/24/2022 2:27:18 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"PDS 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Client IP: 119.73.97.158 11/24/2022 2:27:36 AM | Request Received getReportData=> fid: 92 ftype: ffrom: 2022-08-05 fto: 2022-08-05 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 2:27:36 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket 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Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 2:28:02 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End Time\"},{\"colName\":\"Codecustomerservice\",\"colText\":\"Customer service code\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing 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COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 2:28:23 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"IssueTime\",\"colText\":\"Issue Time\"},{\"colName\":\"CallTime\",\"colText\":\"Call Time\"},{\"colName\":\"ServiceEndTime\",\"colText\":\"End 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ng-click=\\u0027generate([{\\\"event_time\\\":\\\"12:36:31\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"23:59:00\\\",\\\"status\\\":\\\"Ticket Unserved\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket was unserved\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eQ001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"PDS LUEG\",\"Category\":\"PRE REVIEW ZONING\",\"ClientName\":\"\\u0027Max Well \",\"Status\":\"Ticket 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data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eV550 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"PDS LUEG\",\"Category\":\"PRE REVIEW LAND DEV\",\"ClientName\":\"\\u0027Max Well \",\"Status\":\"Ticket Transferred\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2022-08-04\",\"IssueTime\":\"09:34:08\",\"CallTime\":null,\"ServiceEndTime\":null,\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"09:34:08\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"11:37:35\\\",\\\"opname\\\":\\\"-\\\",])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eV550 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"PDS LUEG\",\"Category\":\"PRE REVIEW ZONING\",\"ClientName\":\"\\u0027Mary Hill \",\"Status\":\"Ticket Transferred\",\"WaitingTime\":\"00:13:05\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:06\",\"Date\":\"2022-08-04\",\"IssueTime\":\"09:34:41\",\"CallTime\":\"09:47:46\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"09:34:41\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"aradi\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"09:47:46\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"aradi\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"09:47:50\\\",\\\"status\\\":\\\"Matter has been added\\\",\\\"opname\\\":\\\"aradi\\\",\\\"description\\\":\\\"Service added for this ticket\\\"},{\\\"event_time\\\":\\\"09:47:52\\\",\\\"status\\\":\\\"Ticket Category Transfer\\\",\\\"opname\\\":\\\"aradi\\\",\\\"description\\\":\\\"Ticket Transferred to Category\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eV551 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"PDS LUEG\",\"Category\":\"PRE REVIEW ENGINEER\",\"ClientName\":\"\\u0027Mary Hill \",\"Status\":\"Ticket 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called\\\"},{\\\"event_time\\\":\\\"12:37:03\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"aradi\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"12:37:16\\\",\\\"status\\\":\\\"Matter has been added\\\",\\\"opname\\\":\\\"aradi\\\",\\\"description\\\":\\\"Service added for this ticket\\\"},{\\\"event_time\\\":\\\"12:37:16\\\",\\\"opname\\\":\\\"aradi\\\",,{\\\"event_time\\\":\\\"12:37:27\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"aradi\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eV551 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"PDS LUEG\",\"Category\":\"PDS BLD TECH RES\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Status\":\"Ticket Unserved\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2022-08-04\",\"IssueTime\":\"10:23:29\",\"CallTime\":null,\"ServiceEndTime\":\"23:59:00\",\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:23:29\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"23:59:00\\\",\\\"status\\\":\\\"Ticket Unserved\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket was unserved\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eWR001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"PDS LUEG\",\"Category\":\"PDS BLD TECH RES\",\"ClientName\":\"\\u0027Amy Carroll \",\"Status\":\"Ticket Transferred\",\"WaitingTime\":\"00:39:18\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:07:07\",\"Date\":\"2022-08-04\",\"IssueTime\":\"10:27:25\",\"CallTime\":\"11:06:43\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:27:25\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Amy Carroll\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"11:06:43\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Amy Carroll\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"11:13:46\\\",\\\"status\\\":\\\"Matter has been added\\\",\\\"opname\\\":\\\"Amy Carroll\\\",\\\"description\\\":\\\"Service added for this ticket\\\"},{\\\"event_time\\\":\\\"11:13:50\\\",\\\"status\\\":\\\"Ticket Category Transfer\\\",\\\"opname\\\":\\\"Amy Carroll\\\",\\\"description\\\":\\\"Ticket Transferred to Category\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eWR002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"PDS LUEG\",\"Category\":\"PDS BLD ENG RES\",\"ClientName\":\"\\u0027Amy Carroll \",\"Status\":\"Ticket Transferred\",\"WaitingTime\":\"00:23:50\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:07\",\"Date\":\"2022-08-04\",\"IssueTime\":\"11:13:50\",\"CallTime\":\"11:37:40\",\"ServiceEndTime\":null,\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"11:13:50\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Amy Carroll\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"11:37:40\\\",\\\"status\\\":\\\"Ticket Start Serving\\\",\\\"opname\\\":\\\"Amy Carroll\\\",\\\"description\\\":\\\"Tickted is being attended\\\"},{\\\"event_time\\\":\\\"11:37:47\\\",\\\"status\\\":\\\"Ticket Category Transfer\\\",\\\"opname\\\":\\\"Amy Carroll\\\",\\\"description\\\":\\\"Ticket Transferred to Category\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eWR002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"PDS LUEG\",\"Category\":\"PDS BLD TECH RES\",\"ClientName\":\"\\u0027Amy Carroll \",\"Status\":\"Ticket Unserved\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2022-08-04\",\"IssueTime\":\"11:39:52\",\"CallTime\":null,\"ServiceEndTime\":\"23:59:00\",\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"11:39:52\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"23:59:00\\\",\\\"status\\\":\\\"Ticket Unserved\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket was unserved\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eWR002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 2:33:38 AM | Request Received getReportData=> fid: 92 ftype: ffrom: 2022-08-05 fto: 2022-08-05 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 2:33:38 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client 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Transferred\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2022-08-05\",\"IssueTime\":\"11:37:49\",\"CallTime\":null,\"ServiceEndTime\":null,\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"11:37:49\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"11:43:40\\\",\\\"opname\\\":\\\"-\\\",])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eQ001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"PDS LUEG\",\"Category\":\"PDS LD RIGHT OF WAY\",\"ClientName\":\"\\u0027Sylvia Mendez \",\"Status\":\"Ticket 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11/24/2022 2:36:19 AM | Request Received getReportData=> fid: 92 ftype: ffrom: 2022-08-05 fto: 2022-08-05 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 2:36:20 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Sylvia Mendez \",\"Category\":\"PDS LD RIGHT OF WAY\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD41954\",\"Email\":\"4088163920\",\"ClientInfo\":\"sylviammendez@gmail.com\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-08-2022\",\"Time\":\"11:44:18\",\"CounterId\":\"0\",\"EventId\":\"292\"},{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Sylvia Mendez \",\"Category\":\"PDS LD RIGHT OF WAY\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD41954\",\"Email\":\"4088163920\",\"ClientInfo\":\"sylviammendez@gmail.com\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Date\":\"05-08-2022\",\"Time\":\"11:49:06\",\"CounterId\":\"0\",\"EventId\":\"298\"},{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Sylvia Mendez \",\"Category\":\"PDS LD RIGHT OF 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ZONING\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD41954\",\"Email\":\"4088163920\",\"ClientInfo\":\"sylviammendez@gmail.com\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-08-2022\",\"Time\":\"11:37:49\",\"CounterId\":\"0\",\"EventId\":\"283\"},{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Sylvia Mendez \",\"Category\":\"PDS PLN ZONING\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD41954\",\"Email\":\"4088163920\",\"ClientInfo\":\"sylviammendez@gmail.com\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Date\":\"05-08-2022\",\"Time\":\"11:43:40\",\"CounterId\":\"0\",\"EventId\":\"285\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/24/2022 2:38:24 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/24/2022 2:38:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/24/2022 2:38:25 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/24/2022 2:38:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/24/2022 2:38:34 AM | Request Received onLoginClick=> userName: ensha | Client IP: 119.73.97.158 11/24/2022 2:38:34 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"MWV3BB5MRP"} | Client IP: 119.73.97.158 11/24/2022 2:38:34 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 119.73.97.158 11/24/2022 2:38:36 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/24/2022 2:38:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/24/2022 2:38:37 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/24/2022 2:38:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/24/2022 2:38:38 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 2:38:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 2:38:38 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/24/2022 2:38:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/24/2022 2:38:39 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 2:38:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 2:39:05 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 2:39:05 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/24/2022 2:39:08 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:39:24 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-23 fto: 2022-11-30 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:39:27 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:39:28 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:39:34 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-23 fto: 2022-11-30 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:40:18 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/24/2022 2:40:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/24/2022 2:40:19 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/24/2022 2:40:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/24/2022 2:40:22 AM | Request Received onLoginClick=> userName: ensha | Client IP: 119.73.97.158 11/24/2022 2:40:23 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"RSDLRQPSNW"} | Client IP: 119.73.97.158 11/24/2022 2:40:26 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 119.73.97.158 11/24/2022 2:40:28 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/24/2022 2:40:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/24/2022 2:40:28 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/24/2022 2:40:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/24/2022 2:40:29 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/24/2022 2:40:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/24/2022 2:40:30 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 2:40:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 2:40:31 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 2:40:31 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/24/2022 2:40:34 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:40:37 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:40:39 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:40:39 AM | Request Received getSamsungAppointmentReportData=> fId: ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:40:40 AM | Request Received getSamsungAppointmentReportData=> fId: ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:40:45 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-23 fto: 2022-11-30 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:41:43 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-27 fto: 2022-09-27 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:41:57 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-23 fto: 2022-09-23 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:42:02 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-19 fto: 2022-09-19 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:42:10 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-19 fto: 2022-09-27 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:43:15 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/24/2022 2:43:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/24/2022 2:43:36 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/24/2022 2:43:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/24/2022 2:43:52 AM | Request Received onLoginClick=> userName: ENSHA | Client IP: 119.73.97.158 11/24/2022 2:43:52 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"ENSHA","Password":"ENSHA","tokenKey":"5O6NZGQM1M"} | Client IP: 119.73.97.158 11/24/2022 2:43:58 AM | Request Received onLoginClick=> userName: ENSHA | Client IP: 119.73.97.158 11/24/2022 2:43:58 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ENSHA","Password":"Xy462KzHuK8=","tokenKey":"RSLUE9S64R"} | Client IP: 119.73.97.158 11/24/2022 2:43:59 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 119.73.97.158 11/24/2022 2:44:01 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/24/2022 2:44:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/24/2022 2:44:02 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/24/2022 2:44:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/24/2022 2:44:02 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/24/2022 2:44:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/24/2022 2:44:08 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 2:44:08 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/24/2022 2:44:10 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:44:24 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:44:24 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:44:35 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-27 fto: 2022-09-27 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:44:52 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-27 fto: 2022-09-27 userId: 17 language: En | Client IP: 119.73.97.158 11/24/2022 2:45:31 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/24/2022 2:45:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/24/2022 2:45:42 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/24/2022 2:45:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/24/2022 2:54:23 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 11/24/2022 2:54:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 11/24/2022 2:54:36 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 11/24/2022 2:54:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 11/24/2022 2:54:49 AM | Request Received onLoginClick=> userName: ensha | Client IP: 124.29.238.205 11/24/2022 2:54:49 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"DXKE1ER1IM"} | Client IP: 124.29.238.205 11/24/2022 2:54:49 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 124.29.238.205 11/24/2022 2:54:51 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 11/24/2022 2:54:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/24/2022 2:54:51 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 11/24/2022 2:54:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/24/2022 2:54:52 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 11/24/2022 2:54:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 11/24/2022 2:54:53 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 2:54:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 2:54:54 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 2:54:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 2:54:58 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-23 fto: 2022-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 2:54:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 2:55:01 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 2:55:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 2:55:04 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-21 fto: 2022-11-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 2:55:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 2:55:07 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-21 fto: 2022-11-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 2:55:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 2:55:11 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 2:55:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 2:55:19 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 2:55:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 2:55:30 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-07-01 fto: 2022-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 2:55:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 2:56:56 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-09-06 fto: 2022-11-24 fOtherParameters: language:En rptName: Export Audit Log rptCatName: Audit Log fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 2:57:26 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 11/24/2022 2:57:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/24/2022 2:57:29 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-07-01 fto: 2022-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205 11/24/2022 2:57:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 2:57:35 AM | Request Received getDashboardData=> fid: 92 ftype: ffrom: 2022-07-01 fto: 2022-08-31 operatorId: 6 fFilters: | Client IP: 124.29.238.205 11/24/2022 2:57:56 AM | Request Received getDashboardData=> fid: 92 ftype: ffrom: 2022-07-01 fto: 2022-08-31 operatorId: 13 fFilters: | Client IP: 124.29.238.205 11/24/2022 2:58:07 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 11/24/2022 2:58:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/24/2022 2:58:08 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-07-01 fto: 2022-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 124.29.238.205 11/24/2022 2:58:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 2:58:25 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 124.29.238.205 11/24/2022 2:58:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 2:58:31 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 11/24/2022 2:58:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/24/2022 2:58:31 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205 11/24/2022 2:58:32 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 2:58:52 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 124.29.238.205 11/24/2022 2:58:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 2:59:06 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 124.29.238.205 11/24/2022 2:59:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 2:59:06 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 11/24/2022 2:59:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/24/2022 2:59:52 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 124.29.238.205 11/24/2022 2:59:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 3:00:52 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 124.29.238.205 11/24/2022 3:00:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 3:01:52 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 124.29.238.205 11/24/2022 3:01:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 3:02:14 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 3:02:14 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"PDS BLD APP DROP OFF\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD STREET ADD\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD ENG COM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREREVIEW ENV HEALTH\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD ENG RES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PRE REVIEW LAND 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fetched successfully!"} | Client IP: 119.73.97.158 11/24/2022 3:05:02 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 3:05:02 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch 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APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 3:05:12 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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}]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/24/2022 3:05:24 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 3:05:24 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"PDS 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}]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/24/2022 3:05:45 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 3:05:45 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket Status\"},{\"colName\":\"Happy\",\"colText\":\"Happy\"},{\"colName\":\"Satisfied\",\"colText\":\"Satisfied\"},{\"colName\":\"Dissatisfied\",\"colText\":\"Dissatisfied\"},{\"colName\":\"TerminalID\",\"colText\":\"Terminal ID\"},{\"colName\":\"TellerID\",\"colText\":\"Teller ID\"},{\"colName\":\"TellerName\",\"colText\":\"Teller Name\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"0/0\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:00:00\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:00:00\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/24/2022 3:05:50 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 3:05:50 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS 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}]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"abc\",\"Almira\",\"Rahat\",\"kisa.abidi\",\"Sylvia Mendez\",\"Amy Carroll\",\"Ashley Welch\",\"William Elizarraras\",\"Alex Bar\",\"Briana Ramirez\",\"Cherie Cham\",\"Brandi Coley\",\"Nicole Haboud\",\"Alex Barrenechea\",\"Alex\",\"Mary 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fetched successfully!"} | Client IP: 119.73.97.158 11/24/2022 3:05:53 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: language:En rptName: Export Teller Performance Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 3:06:00 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 3:06:00 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"PDS LUEG\",\"Teller\":\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"Date\":\"24/11/2022\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS 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ENGINEER\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"William Elizarraras\",\"Category\":\"PRE REVIEW ZONING\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/24/2022 3:07:10 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 3:07:15 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 3:07:16 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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}]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/24/2022 3:07:20 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: language:En rptName: Export Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 3:07:22 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 3:07:22 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity 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Request Received getReportData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: language:En rptName: Export Service Performance Branch Comparison rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 3:15:00 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service 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fetched successfully!"} | Client IP: 124.29.238.205 11/24/2022 3:17:52 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/24/2022 3:17:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 3:18:52 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/24/2022 3:18:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 3:19:52 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/24/2022 3:19:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 3:20:52 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/24/2022 3:20:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 3:21:52 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/24/2022 3:21:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 3:22:52 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED 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RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 3:24:07 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"PDS 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3:25:25 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: language:En rptName: Export Wait Ticket By Category rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 3:25:28 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: language:En rptName: Export Wait Ticket By Day rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 3:25:31 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: language:En rptName: Export Service Ticket By Category rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 3:25:34 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: language:En rptName: Export Service Ticket By Day rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 3:25:36 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: language:En rptName: Export Service Performance Branch Comparison rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 3:26:00 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes 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fetched successfully!"} | Client IP: 124.29.238.205 11/24/2022 3:30:40 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 3:30:42 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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fetched successfully!"} | Client IP: 124.29.238.205 11/24/2022 3:30:45 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: language:En rptName: Export Teller Performance Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 3:30:48 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 3:30:50 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 3:31:09 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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Welch\",\"Date\":\"25/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex Bar\",\"Date\":\"25/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex Barrenechea\",\"Date\":\"25/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Amy Carroll\",\"Date\":\"25/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Almira\",\"Date\":\"25/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"abc\",\"Date\":\"25/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex\",\"Date\":\"25/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"AAdzZWNyZXQxseY27CXS+xvJMc3YG3kESKIYT8OhxoUZUV6LP+\",\"Date\":\"25/08/2022\",\"IssuedTickets\":0,\"TicketServed\":11,\"AvgServiceTime\":\"00:00:05\",\"SLA\":0.00,\"LoggedTime\":\"16:11:56\",\"ServingTime\":\"00:01:05\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"16:10:51\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"Date\":\"25/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/24/2022 3:31:14 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: language:En rptName: Export Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 3:31:16 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 3:31:17 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"05/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS 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LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"15/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"21/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"25/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"26/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"28/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"29/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS 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languageCode: En | Client IP: 119.73.97.158 11/24/2022 4:31:07 AM | Request Received onLoginClick=> userName: ensha | Client IP: 124.29.238.205 11/24/2022 4:31:07 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"WF4MH0YUIJ"} | Client IP: 124.29.238.205 11/24/2022 4:31:07 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 124.29.238.205 11/24/2022 4:31:10 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 11/24/2022 4:31:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 11/24/2022 4:31:10 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 11/24/2022 4:31:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/24/2022 4:31:11 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 11/24/2022 4:31:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/24/2022 4:31:12 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:31:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:31:13 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:31:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:32:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:32:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:33:11 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:33:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:34:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:34:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:35:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:35:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:36:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:36:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:37:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:37:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:38:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:38:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:39:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:39:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:40:11 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:40:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:41:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:41:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:42:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:42:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:43:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:43:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:44:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:44:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:45:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:45:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:46:11 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:46:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:47:12 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:47:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:48:11 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:48:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:49:11 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:49:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:50:11 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:50:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:51:42 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:51:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:52:42 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:52:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:53:42 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:53:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:54:42 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:54:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:55:42 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:55:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:56:42 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:56:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:57:42 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:57:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:58:42 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:58:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 4:59:42 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 4:59:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 5:00:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 5:00:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 5:01:11 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 5:01:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:01:20 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:01:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:02:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:02:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:03:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:03:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:04:11 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:04:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:05:11 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:05:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:05:33 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 125.209.125.146 11/24/2022 5:05:38 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 125.209.125.146 11/24/2022 5:05:41 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 125.209.125.146 11/24/2022 5:05:42 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 125.209.125.146 11/24/2022 5:05:42 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-24 fto: 2022-11-24 userId: 17 language: En | Client IP: 125.209.125.146 11/24/2022 5:06:16 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-19 fto: 2022-09-19 userId: 17 language: En | Client IP: 125.209.125.146 11/24/2022 5:07:13 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 5:07:13 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 5:07:14 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 5:07:14 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 5:07:14 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 5:07:14 AM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 5:07:14 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 5:07:14 AM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 5:07:24 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 5:07:24 AM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 5:07:27 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: language:En rptName: Uptime rptCatName: System Health fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 5:07:28 AM | Response Sent => {"reportName":"Uptime","reportHeaders":"[{\"colName\":\"Branch\",\"colText\":\"Branch\"},{\"colName\":\"OpeningTime\",\"colText\":\"Opening Time\"},{\"colName\":\"ClosingTime\",\"colText\":\"Closing Time\"},{\"colName\":\"OperationalTime\",\"colText\":\"Operational Time\"},{\"colName\":\"HoursOnline\",\"colText\":\"Hours Online\"},{\"colName\":\"HoursOffline\",\"colText\":\"Hours Offline\"},{\"colName\":\"UptimePercentage\",\"colText\":\"Uptime %\"}]","reportBody":"[]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 5:08:03 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-11-24 to: 2022-11-24 CustomerNameID: CustomerID: RecordID: 1236 userId: 17 language: En | Client IP: 125.209.125.146 11/24/2022 5:08:40 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-23 to: 2022-09-30 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 125.209.125.146 11/24/2022 5:11:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:11:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:12:09 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 125.209.125.146 11/24/2022 5:12:09 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 125.209.125.146 11/24/2022 5:12:10 AM | Request Received getUserModuleRights=> branchId:92userId: 17 | Client IP: 125.209.125.146 11/24/2022 5:12:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:12:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:12:18 AM | Request Received getUserModuleRights=> branchId:92userId: 17 | Client IP: 125.209.125.146 11/24/2022 5:13:12 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:13:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:13:39 AM | Request Received addCallingProfile=> ProfileId: , ProfileName: HHHHHHH, Categories Count: 2, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"12","CALL":{"order":[[{"category":12,"condition":{"max_wait_time":1,"ticket_priority":true},"count":1},{"category":28,"condition":{"max_wait_time":1,"ticket_priority":false},"count":1}]]}} | Client IP: 125.209.125.146 11/24/2022 5:13:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 125.209.125.146 11/24/2022 5:13:40 AM | Request Received getUserModuleRights=> branchId:92userId: 17 | Client IP: 125.209.125.146 11/24/2022 5:14:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:14:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:15:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:15:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:16:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:16:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:17:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:17:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:18:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:18:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:19:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:19:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:20:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:20:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:21:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:21:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:22:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:22:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:23:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:23:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:23:25 AM | Request Received addBranchCounter=> BranchId: 92, CounterId: 55, Profile Count: 26 | Client IP: 125.209.125.146 11/24/2022 5:23:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 125.209.125.146 11/24/2022 5:23:52 AM | Request Received getUserModuleRights=> branchId:92userId: 17 | Client IP: 125.209.125.146 11/24/2022 5:24:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:24:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:24:17 AM | Request Received getUserModuleRights=> branchId:92userId: 17 | Client IP: 125.209.125.146 11/24/2022 5:24:20 AM | Request Received getUserModuleRights=> branchId:92userId: 17 | Client IP: 125.209.125.146 11/24/2022 5:24:30 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 125.209.125.146 11/24/2022 5:24:30 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 125.209.125.146 11/24/2022 5:24:37 AM | Request Received addBranchCounter=> BranchId: 92, CounterId: 2, Profile Count: 1 | Client IP: 125.209.125.146 11/24/2022 5:24:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 125.209.125.146 11/24/2022 5:24:47 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:24:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:25:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:25:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:26:10 AM | Request Received getDashboardData=> fid: 103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:26:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:27:10 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:27:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:28:10 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/24/2022 5:28:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:28:15 AM | Request Received getUserModuleRights=> branchId:92userId: 17 | Client IP: 125.209.125.146 11/24/2022 5:28:25 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 5:28:25 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"PDS BLD APP DROP OFF\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD STREET ADD\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"ON HOLD\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD ENG COM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREREVIEW ENV HEALTH\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD ENG RES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PRE REVIEW LAND DEV\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PRE REVIEW ZONING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD APPOINTMENTS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD EPM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\" PDS BLD QUICK BUS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD RESEARCH\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PERMIT CTR SCREENING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS PLN APPTs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD PLAN ROUTING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS PLN ZONING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS LD RIGHT OF WAY\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS LD COUNTER SRV\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PRE REVIEW ENGINEER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD TECH COM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD TECH 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COM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD TECH RES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 5:28:33 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/24/2022 5:28:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/24/2022 5:28:34 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 5:28:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:28:38 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/24/2022 5:28:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/24/2022 5:28:38 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 11/24/2022 5:28:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:28:41 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/24/2022 5:28:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/24/2022 5:28:41 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 125.209.125.146 11/24/2022 5:28:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:28:57 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/24/2022 5:28:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/24/2022 5:28:57 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 5:28:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:29:10 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 5:29:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:30:11 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 5:30:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:31:10 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 5:31:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:32:10 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 5:32:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:33:10 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 5:33:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:34:10 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 5:34:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:35:10 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 5:35:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:36:10 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 5:36:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:37:10 AM | Request Received getDashboardData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 5:37:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 5:37:18 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 5:37:18 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"PDS BLD APP DROP OFF\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD STREET 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issued\",\"Date\":\"05-08-2022\",\"Time\":\"11:37:49\",\"CounterId\":\"0\",\"EventId\":\"283\"},{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Sylvia Mendez \",\"Category\":\"PDS PLN ZONING\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD41954\",\"Email\":\"4088163920\",\"ClientInfo\":\"sylviammendez@gmail.com\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Date\":\"05-08-2022\",\"Time\":\"11:43:40\",\"CounterId\":\"0\",\"EventId\":\"285\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 5:45:10 AM | Request Received getReportData=> fid: 92 ftype: ffrom: 2022-08-05 fto: 2022-08-05 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 5:45:10 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Sylvia Mendez \",\"Category\":\"PDS LD RIGHT OF WAY\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD41954\",\"Email\":\"4088163920\",\"ClientInfo\":\"sylviammendez@gmail.com\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-08-2022\",\"Time\":\"11:44:18\",\"CounterId\":\"0\",\"EventId\":\"292\"},{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Sylvia Mendez \",\"Category\":\"PDS LD RIGHT OF WAY\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD41954\",\"Email\":\"4088163920\",\"ClientInfo\":\"sylviammendez@gmail.com\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Bulk Transfer\",\"Date\":\"05-08-2022\",\"Time\":\"11:49:06\",\"CounterId\":\"0\",\"EventId\":\"298\"},{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Sylvia Mendez \",\"Category\":\"PDS LD RIGHT OF WAY\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD41954\",\"Email\":\"4088163920\",\"ClientInfo\":\"sylviammendez@gmail.com\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-08-2022\",\"Time\":\"11:49:49\",\"CounterId\":\"0\",\"EventId\":\"305\"},{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Sylvia Mendez \",\"Category\":\"PDS LD RIGHT OF WAY\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD41954\",\"Email\":\"4088163920\",\"ClientInfo\":\"sylviammendez@gmail.com\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Bulk Transfer\",\"Date\":\"05-08-2022\",\"Time\":\"11:50:28\",\"CounterId\":\"0\",\"EventId\":\"312\"},{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Sylvia Mendez \",\"Category\":\"PDS PLN ZONING\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD41954\",\"Email\":\"4088163920\",\"ClientInfo\":\"sylviammendez@gmail.com\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-08-2022\",\"Time\":\"11:37:49\",\"CounterId\":\"0\",\"EventId\":\"283\"},{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Sylvia Mendez \",\"Category\":\"PDS PLN ZONING\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD41954\",\"Email\":\"4088163920\",\"ClientInfo\":\"sylviammendez@gmail.com\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Bulk Transfer\",\"Date\":\"05-08-2022\",\"Time\":\"11:43:40\",\"CounterId\":\"0\",\"EventId\":\"285\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/24/2022 5:55:05 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/24/2022 5:55:06 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/24/2022 5:55:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/24/2022 5:55:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/24/2022 5:55:11 AM | Request Received onLoginClick=> userName: ensha | Client IP: 119.73.97.158 11/24/2022 5:55:11 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"QZPF67IFUZ"} | Client IP: 119.73.97.158 11/24/2022 5:55:16 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 119.73.97.158 11/24/2022 5:55:18 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/24/2022 5:55:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/24/2022 5:55:18 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/24/2022 5:55:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/24/2022 5:55:19 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/24/2022 5:55:19 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/24/2022 5:55:21 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 5:55:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 5:55:34 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 124.29.238.205 11/24/2022 5:55:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 124.29.238.205 11/24/2022 5:55:41 AM | Request Received onLoginClick=> userName: ensha | Client IP: 124.29.238.205 11/24/2022 5:55:41 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"109P1VABFW"} | Client IP: 124.29.238.205 11/24/2022 5:55:42 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 124.29.238.205 11/24/2022 5:55:44 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 124.29.238.205 11/24/2022 5:55:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 124.29.238.205 11/24/2022 5:55:45 AM | Request Received getDashboardList=> userId: 17, languageCode:Ar | Client IP: 124.29.238.205 11/24/2022 5:55:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/24/2022 5:55:45 AM | Request Received getDashboardList=> userId: 17, languageCode:Ar | Client IP: 124.29.238.205 11/24/2022 5:55:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/24/2022 5:55:46 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 5:55:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 5:55:47 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 5:55:47 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 5:56:18 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 5:56:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 5:56:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 5:56:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 5:57:19 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 5:57:19 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/24/2022 5:57:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 5:57:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 5:58:08 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:Ar rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 5:58:08 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"الخدمة\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"التذكر (التذاكر) الصادرة\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"التذكر (التذاكر) الصادرة٪\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"التذكر (التذاكر) التي تم خدمتها\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"التذكر (التذاكر)\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"وقت الانتظار\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"وقت الانتظار SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"وقت الانتظار SLA٪\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"متوسط ​​وقت الخدمة\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"وقت الخدمة SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"وقت الخدمة 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fetched successfully!"} | Client IP: 124.29.238.205 11/24/2022 5:59:29 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 11/24/2022 5:59:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/24/2022 5:59:29 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 5:59:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 6:00:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 6:00:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 6:01:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 6:01:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 6:01:28 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: language:Ar rptName: Export Teller Performance Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 6:01:33 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:Ar rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 6:01:33 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"الخدمة\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"التذكر (التذاكر) الصادرة\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"التذكر (التذاكر) الصادرة٪\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"التذكر (التذاكر) التي تم خدمتها\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"التذكر (التذاكر)\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"وقت الانتظار\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"وقت الانتظار SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"وقت الانتظار SLA٪\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"متوسط ​​وقت الخدمة\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"وقت الخدمة SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"وقت الخدمة SLA٪\"},{\"colName\":\"NoShowTickets\",\"colText\":\"تذكرة(التذاكر ) التي لا تظهر\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\" التذكر (التذاكر) الغير مؤهلة ٪\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"تذكرة غير مؤهلة\"},{\"colName\":\"ProcessingTime\",\"colText\":\"\"},{\"colName\":\"ProcessingTime\",\"colText\":\"\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC 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INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"التذكر (التذاكر) التي تم خدمتها / إصدارها\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"وقت الانتظار\",\"colValue\":\"SLA: 0.00% | Avg.: 00:00:00\"},{\"colName\":\"وقت الخدمة\",\"colValue\":\"SLA: 0.00% | Avg.: 00:00:00\"},{\"colName\":\"لا تظهر\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 6:01:37 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: language:Ar rptName: Export Ticket Log rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 6:02:07 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:02:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:02:36 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 6:02:36 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"PDS BLD APP DROP OFF\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Appointment Drop 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ALL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD STREET ADD\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.18,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"No 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fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 6:04:40 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 6:04:42 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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18:08:55\",\"ServingPercentage\":0.18,\"BackendPercentage\":0.00,\"IdlePercentage\":99.82,\"ProcessingTime\":\"00:00:35\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"abc\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex Bar\",\"TicketServed\":8,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":6,\"LoggedTime\":\"3 day(s) 23:32:51\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS 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fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 6:04:49 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 6:04:50 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"QA Branch\",\"OperatorName\":\"Ashley Welch\",\"Date\":\"03/07/2022\",\"IssuedTickets\":0,\"TicketServed\":5,\"AvgServiceTime\":\"00:00:06\",\"SLA\":0.00,\"LoggedTime\":\"00:54:27\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:54:27\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"Amy 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Carroll\",\"Date\":\"25/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"DeltaDemo\",\"OperatorName\":\"deltaMCO\",\"Date\":\"26/08/2022\",\"IssuedTickets\":0,\"TicketServed\":16,\"AvgServiceTime\":\"00:00:02\",\"SLA\":0.00,\"LoggedTime\":\"03:37:18\",\"ServingTime\":\"00:00:36\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"03:36:42\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"DeltaDemo\",\"OperatorName\":\"deltaMCO\",\"Date\":\"29/08/2022\",\"IssuedTickets\":0,\"TicketServed\":1,\"AvgServiceTime\":\"00:00:02\",\"SLA\":0.00,\"LoggedTime\":\"18:39:02\",\"ServingTime\":\"00:00:02\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"18:39:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"DeltaDemo\",\"OperatorName\":\"deltaMCO\",\"Date\":\"30/08/2022\",\"IssuedTickets\":0,\"TicketServed\":1,\"AvgServiceTime\":\"00:00:03\",\"SLA\":0.00,\"LoggedTime\":\"09:30:44\",\"ServingTime\":\"00:00:03\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"09:30:41\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"Amy Carroll\",\"Date\":\"30/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"sylvia mendez\",\"Date\":\"30/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"Ashley Welch\",\"Date\":\"30/08/2022\",\"IssuedTickets\":0,\"TicketServed\":2,\"AvgServiceTime\":\"00:00:06\",\"SLA\":100.00,\"LoggedTime\":\"07:30:15\",\"ServingTime\":\"00:00:12\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"07:30:03\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"brandi coley\",\"Date\":\"30/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"DeltaDemo\",\"OperatorName\":\"deltaMCO\",\"Date\":\"31/08/2022\",\"IssuedTickets\":0,\"TicketServed\":21,\"AvgServiceTime\":\"00:00:17\",\"SLA\":0.00,\"LoggedTime\":\"21:03:03\",\"ServingTime\":\"00:06:08\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"20:56:55\",\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 6:05:39 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 6:05:40 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"05/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"06/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"07/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"08/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"15/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"21/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"25/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"26/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"28/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"29/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS 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Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2208310101000000213,\"BranchCode\":\"MCO\",\"BranchName\":\"DeltaDemo\",\"RegionName\":\"Dua\",\"ServiceType\":\"Club Entry\",\"TicketNumber\":\"Z0015\",\"TransactionDate\":\"08/31/2022\",\"TransactionTime\":\"10:26:12\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2208310101000000214,\"BranchCode\":\"MCO\",\"BranchName\":\"DeltaDemo\",\"RegionName\":\"Dua\",\"ServiceType\":\"Club 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Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"deltaMCO\"},{\"TicketId\":2208310101000000216,\"BranchCode\":\"MCO\",\"BranchName\":\"DeltaDemo\",\"RegionName\":\"Dua\",\"ServiceType\":\"Club Entry\",\"TicketNumber\":\"Z0018\",\"TransactionDate\":\"08/31/2022\",\"TransactionTime\":\"11:12:12\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:38\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"deltaMCO\"},{\"TicketId\":2208310101000000217,\"BranchCode\":\"MCO\",\"BranchName\":\"DeltaDemo\",\"RegionName\":\"Dua\",\"ServiceType\":\"Club Entry\",\"TicketNumber\":\"Z0019\",\"TransactionDate\":\"08/31/2022\",\"TransactionTime\":\"11:38:22\",\"TransactionServingTime\":\"00:00:09\",\"TransactionWaitingTime\":\"00:00:05\",\"TransactionEndTime\":\"11:38:36\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"deltaMCO\"}]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"565/410\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:42:19\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:03:53\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 6:06:17 AM | Request Received getReportData=> fid: 92 ftype: ffrom: 2022-08-05 fto: 2022-08-05 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 6:06:17 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Sylvia Mendez \",\"Category\":\"PDS LD RIGHT OF WAY\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD41954\",\"Email\":\"4088163920\",\"ClientInfo\":\"sylviammendez@gmail.com\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"05-08-2022\",\"Time\":\"11:44:18\",\"CounterId\":\"0\",\"EventId\":\"292\"},{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Sylvia Mendez \",\"Category\":\"PDS LD RIGHT OF WAY\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD41954\",\"Email\":\"4088163920\",\"ClientInfo\":\"sylviammendez@gmail.com\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Bulk 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issued\\\"},{\\\"event_time\\\":\\\"11:50:28\\\",\\\"status\\\":\\\"Bulk Transfer\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket Bulk Transfer\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eQ001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 6:06:40 AM | Request Received getReportData=> fid: 92 ftype: ffrom: 2022-09-23 fto: 2022-09-23 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 6:06:40 AM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"EstimatedWaitingTime\",\"colText\":\"Estimated Waiting 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data-keyboard=\\u0027false\\u0027\\u003eQ001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"PDS LUEG\",\"Category\":\"PDS BLD STREET ADD\",\"ClientName\":\"\\u0027Mary Hill \",\"Status\":\"Ticket Unserved\",\"WaitingTime\":\"00:05:09\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2022-09-23\",\"IssueTime\":\"11:21:47\",\"CallTime\":\"11:26:56\",\"ServiceEndTime\":\"23:59:00\",\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"11:21:47\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Amy Carroll\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"23:59:00\\\",\\\"status\\\":\\\"Ticket Unserved\\\",\\\"opname\\\":\\\"Amy Carroll\\\",\\\"description\\\":\\\"Ticket was unserved\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eQ001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"PDS LUEG\",\"Category\":\"PDS PLN ZONING\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:02:54\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2022-09-23\",\"IssueTime\":\"11:48:57\",\"CallTime\":\"11:51:51\",\"ServiceEndTime\":\"11:51:58\",\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"11:48:57\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Sylvia Mendez\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"11:51:56\\\",\\\"status\\\":\\\"Matter has been added\\\",\\\"opname\\\":\\\"Sylvia 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ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:47:30\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Amy Carroll\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:49:59\\\",\\\"status\\\":\\\"Matter has been added\\\",\\\"opname\\\":\\\"Amy Carroll\\\",\\\"description\\\":\\\"Service added for this ticket\\\"},{\\\"event_time\\\":\\\"10:50:00\\\",\\\"opname\\\":\\\"Amy Carroll\\\",,{\\\"event_time\\\":\\\"11:21:19\\\",\\\"status\\\":\\\"Ticket Category Transfer\\\",\\\"opname\\\":\\\"Amy Carroll\\\",\\\"description\\\":\\\"Ticket Transferred to Category\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eS001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"PDS LUEG\",\"Category\":\"PREREVIEW ENV 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data-keyboard=\\u0027false\\u0027\\u003eS001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"PDS LUEG\",\"Category\":\"PRE REVIEW ENGINEER\",\"ClientName\":\"\\u0027Harry Smith \",\"Status\":\"Ticket Transferred\",\"WaitingTime\":\"00:00:00\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2022-09-23\",\"IssueTime\":\"10:48:05\",\"CallTime\":null,\"ServiceEndTime\":null,\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:48:05\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:49:50\\\",\\\"status\\\":\\\"Bulk Transfer\\\",\\\"opname\\\":\\\"-\\\",\\\"description\\\":\\\"Ticket Bulk Transfer\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eS002 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"PDS LUEG\",\"Category\":\"PDS BLD TECH COM\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:00:42\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2022-09-23\",\"IssueTime\":\"11:51:18\",\"CallTime\":\"11:52:00\",\"ServiceEndTime\":\"11:52:10\",\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"11:51:18\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Sylvia Mendez\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"11:52:08\\\",\\\"status\\\":\\\"Matter has been added\\\",\\\"opname\\\":\\\"Sylvia Mendez\\\",\\\"description\\\":\\\"Service added for this ticket\\\"},{\\\"event_time\\\":\\\"11:52:10\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"Sylvia Mendez\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eSF001 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"},{\"BranchName\":\"PDS LUEG\",\"Category\":\"PRE REVIEW ZONING\",\"ClientName\":\"\\u0027Joe Salt \",\"Status\":\"Ticket Served\",\"WaitingTime\":\"00:02:18\",\"EstimatedWaitingTime\":\"-\",\"ServiceTime\":\"00:00:00\",\"Date\":\"2022-09-23\",\"IssueTime\":\"10:47:05\",\"CallTime\":\"10:49:23\",\"ServiceEndTime\":\"10:49:31\",\"Codecustomerservice\":\"\",\"ProcessingTime\":\"-\",\"TicketNumber\":\"\\u003ca ng-click=\\u0027generate([{\\\"event_time\\\":\\\"10:47:05\\\",\\\"status\\\":\\\"Ticket Issue\\\",\\\"opname\\\":\\\"Amy Carroll\\\",\\\"description\\\":\\\"Ticket has been issued\\\"},{\\\"event_time\\\":\\\"10:49:28\\\",\\\"status\\\":\\\"Matter has been added\\\",\\\"opname\\\":\\\"Amy Carroll\\\",\\\"description\\\":\\\"Service added for this ticket\\\"},{\\\"event_time\\\":\\\"10:49:31\\\",\\\"status\\\":\\\"Ticket Served\\\",\\\"opname\\\":\\\"Amy Carroll\\\",\\\"description\\\":\\\"Ticket has been served\\\"}])\\u0027 data-toggle=\\u0027modal\\u0027 data-target=\\u0027#ticketDetails\\u0027 data-keyboard=\\u0027false\\u0027\\u003eV550 \\u003cspan style=\\u0027margin-left:5px;\\u0027 class=\\u0027glyphicon glyphicon-exclamation-sign color-english-green\\u0027\\u003e\\u003c/span\\u003e \\u003c/a\\u003e\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 6:06:57 AM | Request Received getReportData=> fid: 92 ftype: ffrom: 2022-09-23 fto: 2022-09-23 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 6:06:57 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client Information\"},{\"colName\":\"ClientInfo2\",\"colText\":\"Client Information 2\"},{\"colName\":\"TicketOrigin\",\"colText\":\"Ticket Origin\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"TicketNumber\":\"GH001\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Category\":\"PDS LD COUNTER SRV\",\"Teller\":\"Sylvia Mendez\",\"WaitingTime\":\"00:02:20\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD85079\",\"Email\":\"619-458-8572\",\"ClientInfo\":\"sylvia.mendez@sdcounty.ca.gov\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-09-2022\",\"Time\":\"11:49:20\",\"CounterId\":\"0\",\"EventId\":\"2812\"},{\"TicketNumber\":\"GH001\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Category\":\"PDS LD COUNTER SRV\",\"Teller\":\"Sylvia Mendez\",\"WaitingTime\":\"00:02:20\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD85079\",\"Email\":\"619-458-8572\",\"ClientInfo\":\"sylvia.mendez@sdcounty.ca.gov\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Matter has been added\",\"Date\":\"23-09-2022\",\"Time\":\"11:51:46\",\"CounterId\":\"15\",\"EventId\":\"2819\"},{\"TicketNumber\":\"GH001\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Category\":\"PDS LD COUNTER SRV\",\"Teller\":\"Sylvia Mendez\",\"WaitingTime\":\"00:02:20\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD85079\",\"Email\":\"619-458-8572\",\"ClientInfo\":\"sylvia.mendez@sdcounty.ca.gov\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"23-09-2022\",\"Time\":\"11:51:49\",\"CounterId\":\"15\",\"EventId\":\"2821\"},{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Mary Hill \",\"Category\":\"PDS BLD STREET ADD\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:05:09\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD15839\",\"Email\":\"3477095927\",\"ClientInfo\":\"mary.hill@wavetec.com\",\"ClientInfo2\":\"A04\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-09-2022\",\"Time\":\"11:21:47\",\"CounterId\":\"0\",\"EventId\":\"2796\"},{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Mary Hill \",\"Category\":\"PDS BLD STREET ADD\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:05:09\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD15839\",\"Email\":\"3477095927\",\"ClientInfo\":\"mary.hill@wavetec.com\",\"ClientInfo2\":\"A04\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket was unserved\",\"Date\":\"23-09-2022\",\"Time\":\"23:59:00\",\"CounterId\":\"0\",\"EventId\":\"2835\"},{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Mary Hill \",\"Category\":\"PDS PLN ZONING\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:32:25\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD15839\",\"Email\":\"3477095927\",\"ClientInfo\":\"mary.hill@wavetec.com\",\"ClientInfo2\":\"A04\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"00:00:51\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-09-2022\",\"Time\":\"10:49:12\",\"CounterId\":\"0\",\"EventId\":\"2766\"},{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Mary Hill \",\"Category\":\"PDS PLN ZONING\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:32:25\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD15839\",\"Email\":\"3477095927\",\"ClientInfo\":\"mary.hill@wavetec.com\",\"ClientInfo2\":\"A04\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"00:00:51\",\"Action\":\"Matter has been added\",\"Date\":\"23-09-2022\",\"Time\":\"11:21:46\",\"CounterId\":\"5\",\"EventId\":\"2794\"},{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Mary Hill \",\"Category\":\"PDS PLN ZONING\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:32:25\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD15839\",\"Email\":\"3477095927\",\"ClientInfo\":\"mary.hill@wavetec.com\",\"ClientInfo2\":\"A04\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"00:00:51\",\"Date\":\"23-09-2022\",\"Time\":\"11:21:47\",\"CounterId\":\"5\",\"EventId\":\"2797\"},{\"TicketNumber\":\"Q001\",\"ClientName\":\"\\u0027Mary Hill \",\"Category\":\"PDS PLN ZONING\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:32:25\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD15839\",\"Email\":\"3477095927\",\"ClientInfo\":\"mary.hill@wavetec.com\",\"ClientInfo2\":\"A04\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"00:00:51\",\"Action\":\"Ticket Transferred to Category\",\"Date\":\"23-09-2022\",\"Time\":\"11:22:38\",\"CounterId\":\"5\",\"EventId\":\"2799\"},{\"TicketNumber\":\"Q002\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Category\":\"PDS PLN ZONING\",\"Teller\":\"Sylvia Mendez\",\"WaitingTime\":\"00:02:54\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD85079\",\"Email\":\"619-458-8572\",\"ClientInfo\":\"sylvia.mendez@sdcounty.ca.gov\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-09-2022\",\"Time\":\"11:48:57\",\"CounterId\":\"0\",\"EventId\":\"2811\"},{\"TicketNumber\":\"Q002\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Category\":\"PDS PLN ZONING\",\"Teller\":\"Sylvia Mendez\",\"WaitingTime\":\"00:02:54\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD85079\",\"Email\":\"619-458-8572\",\"ClientInfo\":\"sylvia.mendez@sdcounty.ca.gov\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Matter has been added\",\"Date\":\"23-09-2022\",\"Time\":\"11:51:56\",\"CounterId\":\"15\",\"EventId\":\"2825\"},{\"TicketNumber\":\"Q002\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Category\":\"PDS PLN ZONING\",\"Teller\":\"Sylvia Mendez\",\"WaitingTime\":\"00:02:54\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD85079\",\"Email\":\"619-458-8572\",\"ClientInfo\":\"sylvia.mendez@sdcounty.ca.gov\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"23-09-2022\",\"Time\":\"11:51:58\",\"CounterId\":\"15\",\"EventId\":\"2827\"},{\"TicketNumber\":\"S001\",\"ClientName\":\"\\u0027Cherie Cham \",\"Category\":\"PRE REVIEW ENGINEER\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:02:23\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD98597\",\"Email\":\"4983598590324\",\"ClientInfo\":\"BrianaRamirez@wavetec.co\",\"ClientInfo2\":\"A02\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"00:31:19\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-09-2022\",\"Time\":\"10:47:30\",\"CounterId\":\"0\",\"EventId\":\"2764\"},{\"TicketNumber\":\"S001\",\"ClientName\":\"\\u0027Cherie Cham \",\"Category\":\"PRE REVIEW ENGINEER\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:02:23\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD98597\",\"Email\":\"4983598590324\",\"ClientInfo\":\"BrianaRamirez@wavetec.co\",\"ClientInfo2\":\"A02\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"00:31:19\",\"Action\":\"Matter has been added\",\"Date\":\"23-09-2022\",\"Time\":\"10:49:59\",\"CounterId\":\"5\",\"EventId\":\"2779\"},{\"TicketNumber\":\"S001\",\"ClientName\":\"\\u0027Cherie Cham \",\"Category\":\"PRE REVIEW ENGINEER\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:02:23\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD98597\",\"Email\":\"4983598590324\",\"ClientInfo\":\"BrianaRamirez@wavetec.co\",\"ClientInfo2\":\"A02\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"00:31:19\",\"Date\":\"23-09-2022\",\"Time\":\"10:50:00\",\"CounterId\":\"5\",\"EventId\":\"2782\"},{\"TicketNumber\":\"S001\",\"ClientName\":\"\\u0027Cherie Cham \",\"Category\":\"PRE REVIEW ENGINEER\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:02:23\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD98597\",\"Email\":\"4983598590324\",\"ClientInfo\":\"BrianaRamirez@wavetec.co\",\"ClientInfo2\":\"A02\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"00:31:19\",\"Action\":\"Ticket Transferred to Category\",\"Date\":\"23-09-2022\",\"Time\":\"11:21:19\",\"CounterId\":\"5\",\"EventId\":\"2784\"},{\"TicketNumber\":\"S001\",\"ClientName\":\"\\u0027Cherie Cham \",\"Category\":\"PREREVIEW ENV HEALTH\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:31:25\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD98597\",\"Email\":\"4983598590324\",\"ClientInfo\":\"BrianaRamirez@wavetec.co\",\"ClientInfo2\":\"A02\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-09-2022\",\"Time\":\"10:50:00\",\"CounterId\":\"0\",\"EventId\":\"2781\"},{\"TicketNumber\":\"S001\",\"ClientName\":\"\\u0027Cherie Cham \",\"Category\":\"PREREVIEW ENV HEALTH\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:31:25\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD98597\",\"Email\":\"4983598590324\",\"ClientInfo\":\"BrianaRamirez@wavetec.co\",\"ClientInfo2\":\"A02\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Matter has been added\",\"Date\":\"23-09-2022\",\"Time\":\"11:21:32\",\"CounterId\":\"5\",\"EventId\":\"2788\"},{\"TicketNumber\":\"S001\",\"ClientName\":\"\\u0027Cherie Cham \",\"Category\":\"PREREVIEW ENV HEALTH\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:31:25\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD98597\",\"Email\":\"4983598590324\",\"ClientInfo\":\"BrianaRamirez@wavetec.co\",\"ClientInfo2\":\"A02\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"23-09-2022\",\"Time\":\"11:21:34\",\"CounterId\":\"5\",\"EventId\":\"2790\"},{\"TicketNumber\":\"S002\",\"ClientName\":\"\\u0027Harry Smith \",\"Category\":\"PRE REVIEW ENGINEER\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD43799\",\"Email\":\"111111111111111\",\"ClientInfo\":\"harry.smith@gmail.com\",\"ClientInfo2\":\"A03\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-09-2022\",\"Time\":\"10:48:05\",\"CounterId\":\"0\",\"EventId\":\"2765\"},{\"TicketNumber\":\"S002\",\"ClientName\":\"\\u0027Harry Smith \",\"Category\":\"PRE REVIEW ENGINEER\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD43799\",\"Email\":\"111111111111111\",\"ClientInfo\":\"harry.smith@gmail.com\",\"ClientInfo2\":\"A03\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Bulk Transfer\",\"Date\":\"23-09-2022\",\"Time\":\"10:49:50\",\"CounterId\":\"0\",\"EventId\":\"2776\"},{\"TicketNumber\":\"SF001\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Category\":\"PDS BLD TECH COM\",\"Teller\":\"Sylvia Mendez\",\"WaitingTime\":\"00:00:42\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD85079\",\"Email\":\"619-458-8572\",\"ClientInfo\":\"sylvia.mendez@sdcounty.ca.gov\",\"ClientInfo2\":\"PDS2014-MHPARK-000114\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-09-2022\",\"Time\":\"11:51:18\",\"CounterId\":\"0\",\"EventId\":\"2813\"},{\"TicketNumber\":\"SF001\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Category\":\"PDS BLD TECH COM\",\"Teller\":\"Sylvia Mendez\",\"WaitingTime\":\"00:00:42\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD85079\",\"Email\":\"619-458-8572\",\"ClientInfo\":\"sylvia.mendez@sdcounty.ca.gov\",\"ClientInfo2\":\"PDS2014-MHPARK-000114\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Matter has been added\",\"Date\":\"23-09-2022\",\"Time\":\"11:52:08\",\"CounterId\":\"15\",\"EventId\":\"2831\"},{\"TicketNumber\":\"SF001\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Category\":\"PDS BLD TECH COM\",\"Teller\":\"Sylvia Mendez\",\"WaitingTime\":\"00:00:42\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD85079\",\"Email\":\"619-458-8572\",\"ClientInfo\":\"sylvia.mendez@sdcounty.ca.gov\",\"ClientInfo2\":\"PDS2014-MHPARK-000114\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"23-09-2022\",\"Time\":\"11:52:10\",\"CounterId\":\"15\",\"EventId\":\"2833\"},{\"TicketNumber\":\"V550\",\"ClientName\":\"\\u0027Joe Salt \",\"Category\":\"PRE REVIEW ZONING\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:02:18\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD70714\",\"Email\":\"6549872345\",\"ClientInfo\":\"salty874321@gmail.com\",\"ClientInfo2\":\"A01\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-09-2022\",\"Time\":\"10:47:05\",\"CounterId\":\"0\",\"EventId\":\"2763\"},{\"TicketNumber\":\"V550\",\"ClientName\":\"\\u0027Joe Salt \",\"Category\":\"PRE REVIEW ZONING\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:02:18\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD70714\",\"Email\":\"6549872345\",\"ClientInfo\":\"salty874321@gmail.com\",\"ClientInfo2\":\"A01\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Matter has been added\",\"Date\":\"23-09-2022\",\"Time\":\"10:49:28\",\"CounterId\":\"5\",\"EventId\":\"2771\"},{\"TicketNumber\":\"V550\",\"ClientName\":\"\\u0027Joe Salt \",\"Category\":\"PRE REVIEW ZONING\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:02:18\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD70714\",\"Email\":\"6549872345\",\"ClientInfo\":\"salty874321@gmail.com\",\"ClientInfo2\":\"A01\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"23-09-2022\",\"Time\":\"10:49:31\",\"CounterId\":\"5\",\"EventId\":\"2773\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 6:07:08 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/24/2022 6:07:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/24/2022 6:07:10 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 125.209.125.146 11/24/2022 6:07:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 125.209.125.146 11/24/2022 6:07:15 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 125.209.125.146 11/24/2022 6:07:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 125.209.125.146 11/24/2022 6:07:21 AM | Request Received onLoginClick=> userName: ENSHA | Client IP: 125.209.125.146 11/24/2022 6:07:21 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"ENSHA","Password":"ENSHA","tokenKey":"42W5L680PA"} | Client IP: 125.209.125.146 11/24/2022 6:07:27 AM | Request Received onLoginClick=> userName: ENSHA | Client IP: 125.209.125.146 11/24/2022 6:07:27 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ENSHA","Password":"Xy462KzHuK8=","tokenKey":"ZIMEWDJ8E8"} | Client IP: 125.209.125.146 11/24/2022 6:07:27 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146 11/24/2022 6:07:29 AM | Request Received getDashboardList=> userId: 17, languageCode:Sp | Client IP: 125.209.125.146 11/24/2022 6:07:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/24/2022 6:07:29 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 125.209.125.146 11/24/2022 6:07:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 125.209.125.146 11/24/2022 6:07:30 AM | Request Received getDashboardList=> userId: 17, languageCode:Sp | Client IP: 125.209.125.146 11/24/2022 6:07:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/24/2022 6:07:30 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:07:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:07:31 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:07:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:07:37 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:Sp rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 6:07:37 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Categoría\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Turnos emitidos #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Turnos emitidos %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Turnos atendidos #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Turnos atendidos %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Tiempo de espera promedio\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Tiempo de espera SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Tiempo de espera SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Tiempo promedio de servicio\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Tiempo de servicio SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Tiempo de servicio SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"Turnos Ausentes #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"Turnos Ausentes %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Turnos no calificados\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Tiempo de procesamiento\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Turnos atendidos/emitidos\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Tiempo de espera\",\"colValue\":\"Prom.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Tiempo de servicio\",\"colValue\":\"Prom.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Ausente\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 6:07:40 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Sp | Client IP: 125.209.125.146 11/24/2022 6:07:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Sp | Client IP: 125.209.125.146 11/24/2022 6:07:49 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 125.209.125.146 11/24/2022 6:07:49 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 125.209.125.146 11/24/2022 6:08:12 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/24/2022 6:08:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/24/2022 6:13:13 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 6:13:14 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"PDS LUEG\",\"IssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 ( 0.00% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"PDS LUEG\"],\"TicketIssued\":[0],\"TicketServed\":[0],\"TicketServedPercentage\":[0.00],\"TicketWaitingPercentage\":[0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/24/2022 6:16:08 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 6:16:09 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 6:16:09 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 6:16:09 AM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 6:16:10 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 6:16:10 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 6:16:10 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 6:16:11 AM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 6:23:07 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 6:23:07 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 6:25:50 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/24/2022 6:25:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/24/2022 6:25:51 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:25:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:26:18 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:26:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:27:18 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:27:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:28:18 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:28:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:29:18 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:29:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:30:18 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:30:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:32:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:32:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:33:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:33:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:34:09 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:34:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:35:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:35:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:36:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:36:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:37:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:37:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:38:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:38:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:39:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:39:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:40:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:40:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:41:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:41:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:42:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:42:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:43:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:43:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:44:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:44:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:45:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:45:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:46:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:46:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:47:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:47:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:48:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:48:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:49:07 AM | Request Received onLoginClick=> userName: ensha | Client IP: 124.29.238.205 11/24/2022 6:49:07 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"BHYP4QNZJE"} | Client IP: 124.29.238.205 11/24/2022 6:49:07 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 124.29.238.205 11/24/2022 6:49:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:49:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:49:10 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 11/24/2022 6:49:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/24/2022 6:49:11 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 11/24/2022 6:49:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 11/24/2022 6:49:12 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 11/24/2022 6:49:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/24/2022 6:49:13 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 6:49:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 6:49:15 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 6:49:15 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/24/2022 6:50:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:50:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:50:11 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/24/2022 6:50:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 6:51:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:51:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:51:11 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/24/2022 6:51:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 6:52:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:52:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:52:11 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 11/24/2022 6:52:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 11/24/2022 6:52:22 AM | Request Received onLoginClick=> userName: qurat | Client IP: 124.29.238.205 11/24/2022 6:52:22 AM | Response Sent => {"Result":"0","UserID":"136","UserRoleID":"4","UserLevelID":"103-B","UserName":"qurat","Password":"iF+Wf2NmpHE=","tokenKey":"LSMWAPMDA9"} | Client IP: 124.29.238.205 11/24/2022 6:52:22 AM | Request Received getUserModuleRights=> branchId:0userId: 136 | Client IP: 124.29.238.205 11/24/2022 6:52:23 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 11/24/2022 6:52:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 11/24/2022 6:52:24 AM | Request Received getDashboardList=> userId: 136, languageCode:En | Client IP: 124.29.238.205 11/24/2022 6:52:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/24/2022 6:52:24 AM | Request Received getDashboardList=> userId: 136, languageCode:En | Client IP: 124.29.238.205 11/24/2022 6:52:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/24/2022 6:52:25 AM | Request Received getDashboardData=> fid: 103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 6:52:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 6:52:35 AM | Request Received getReportData=> fid: 103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:KJY-demo category 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 103-B | Client IP: 124.29.238.205 11/24/2022 6:52:35 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"demo category 1\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"demo category 1\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/24/2022 6:52:39 AM | Request Received getReportData=> fid: 103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:KJY-demo category 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 103-B | Client IP: 124.29.238.205 11/24/2022 6:52:39 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[{\"CategoryName\":\"demo category 1\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | Max.: 00:00:00 | SLA: 0.00% (0)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"demo category 1\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/24/2022 6:52:42 AM | Request Received getReportData=> fid: 103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:KJY-demo category 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 103-B | Client IP: 124.29.238.205 11/24/2022 6:52:42 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"Demo lobby leader san diego\",\"IssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLAPercentage\":0.00,\"ServiceSLACount\":0}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 ( 0.00% )\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[\"Demo lobby leader san diego\"],\"TicketIssued\":[0],\"TicketServed\":[0],\"TicketServedPercentage\":[0.00],\"TicketWaitingPercentage\":[0.00]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/24/2022 6:52:43 AM | Request Received getReportData=> fid: 103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:KJY-demo category 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 103-B | Client IP: 124.29.238.205 11/24/2022 6:52:43 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transaction\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transaction\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transaction\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"\\u003cstrong\\u003edemo category 1\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/24/2022 6:52:45 AM | Request Received getReportData=> fid: 103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:KJY-demo category 1|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 103-B | Client IP: 124.29.238.205 11/24/2022 6:52:45 AM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-hourly-detail-component","graphData":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/24/2022 6:52:48 AM | Request Received getReportData=> fid: 103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:KJY-demo category 1|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 103-B | Client IP: 124.29.238.205 11/24/2022 6:52:48 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Demo lobby leader san diego\",\"OperatorName\":\"ben\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Demo lobby leader san diego\",\"OperatorName\":\"bob\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"ben\",\"bob\"],\"TicketServed\":[0,0],\"SLA\":[0.00,0.00],\"ServingPercentage\":[0.00,0.00],\"BackendPercentage\":[0.00,0.00],\"IdlePercentage\":[0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/24/2022 6:52:53 AM | Request Received getReportData=> fid: 103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:KJY-demo category 1|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 103-B | Client IP: 124.29.238.205 11/24/2022 6:52:53 AM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"Demo lobby leader san diego\",\"Teller\":\"ben\",\"Category\":\"demo category 1\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"0 / 0 ( 0.00% )\"},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":\"0.00%\"}]","graphName":"rpt-tellers-category-detail-component","graphData":"[{\"BranchName\":\"Demo lobby leader san diego\",\"Teller\":\"ben\",\"Category\":\"demo category 1\",\"TicketsServed\":0,\"TicketsServedPercent\":0.00,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":\"0\",\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/24/2022 6:52:55 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 11/24/2022 6:52:55 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 11/24/2022 6:53:04 AM | Request Received onLoginClick=> userName: pds | Client IP: 124.29.238.205 11/24/2022 6:53:04 AM | Response Sent => {"Result":"0","UserID":"137","UserRoleID":"1","UserLevelID":"92-B","UserName":"pds","Password":"iF+Wf2NmpHE=","tokenKey":"KN42D9J9BB"} | Client IP: 124.29.238.205 11/24/2022 6:53:06 AM | Request Received getUserModuleRights=> branchId:0userId: 137 | Client IP: 124.29.238.205 11/24/2022 6:53:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:53:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:53:18 AM | Request Received onLoginClick=> userName: pds | Client IP: 124.29.238.205 11/24/2022 6:53:18 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"pds","Password":"pds","tokenKey":"8UWQ2XEGA4"} | Client IP: 124.29.238.205 11/24/2022 6:54:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:54:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:55:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:55:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:56:09 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:56:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:57:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:57:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:58:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/24/2022 6:58:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/24/2022 6:59:09 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 6:59:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 7:00:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 7:00:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 7:01:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 7:01:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 7:02:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 7:02:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 7:03:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 7:03:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 7:04:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 7:04:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 7:05:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 7:05:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 7:05:50 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 7:05:50 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 7:06:18 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 7:06:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 7:07:18 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 7:07:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 7:08:18 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 7:08:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 7:09:18 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 7:09:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 7:10:18 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 7:10:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 7:11:18 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 7:11:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 7:12:18 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 7:12:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 7:13:18 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/24/2022 7:13:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/24/2022 7:20:02 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/24/2022 7:20:02 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/24/2022 7:20:02 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/24/2022 7:20:03 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/24/2022 7:20:07 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/24/2022 7:20:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/24/2022 7:20:09 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:20:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:21:04 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:21:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:22:04 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:22:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:23:05 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:23:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:24:05 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:24:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:25:04 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:25:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:26:06 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:26:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:27:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:27:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:28:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:28:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:29:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:29:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:30:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:30:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:31:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:31:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:32:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:32:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:33:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:33:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:34:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:34:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:35:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:35:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:36:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:36:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:37:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:37:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:38:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:38:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:39:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:39:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:40:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:40:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:40:35 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/24/2022 7:40:35 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/24/2022 7:52:37 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/24/2022 7:52:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/24/2022 7:52:38 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:52:38 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:53:03 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:53:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:54:04 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:54:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:55:04 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:55:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:56:05 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:56:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:57:05 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:57:06 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:58:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:58:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 7:59:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 7:59:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 8:00:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 8:00:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 8:01:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 8:01:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 8:02:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 8:02:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 8:03:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 8:03:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 8:04:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 8:04:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 8:05:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 8:05:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 8:06:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 8:06:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 8:07:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 8:07:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 8:08:07 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 8:08:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 8:09:07 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 8:09:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 8:10:06 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 8:10:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 8:11:03 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 8:11:04 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 8:12:04 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 8:12:05 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 8:13:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 8:13:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 8:14:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 8:14:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 8:15:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-24 fto: 2022-11-24 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/24/2022 8:15:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 11:15:45 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/24/2022 11:15:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/24/2022 11:15:50 PM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146 11/24/2022 11:15:50 PM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"B1L5O5TP6R"} | Client IP: 125.209.125.146 11/24/2022 11:15:50 PM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146 11/24/2022 11:15:52 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/24/2022 11:15:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/24/2022 11:15:52 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/24/2022 11:15:52 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/24/2022 11:15:53 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/24/2022 11:15:53 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/24/2022 11:15:56 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-25 fto: 2022-11-25 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 11:15:56 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 11:16:00 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-25 fto: 2022-11-25 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 11:16:00 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/24/2022 11:16:07 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/24/2022 11:16:07 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"PDS BLD APP DROP OFF\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD STREET ADD\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.44,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"ON Hold\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.89,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.76,\"AvgWaitTime\":\"00:47:24\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:04\",\"ServiceSLACount\":1,\"ServiceSLAPercentage\":100.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ HOME RV 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DROP OFF|BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 11:21:44 PM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client 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issued\",\"Date\":\"23-09-2022\",\"Time\":\"11:48:57\",\"CounterId\":\"0\",\"EventId\":\"2811\"},{\"TicketNumber\":\"Q002\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Category\":\"PDS PLN ZONING\",\"Teller\":\"Sylvia Mendez\",\"WaitingTime\":\"00:02:54\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD85079\",\"Email\":\"619-458-8572\",\"ClientInfo\":\"sylvia.mendez@sdcounty.ca.gov\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Matter has been added\",\"Date\":\"23-09-2022\",\"Time\":\"11:51:56\",\"CounterId\":\"15\",\"EventId\":\"2825\"},{\"TicketNumber\":\"Q002\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Category\":\"PDS PLN ZONING\",\"Teller\":\"Sylvia Mendez\",\"WaitingTime\":\"00:02:54\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD85079\",\"Email\":\"619-458-8572\",\"ClientInfo\":\"sylvia.mendez@sdcounty.ca.gov\",\"ClientInfo2\":\"\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"23-09-2022\",\"Time\":\"11:51:58\",\"CounterId\":\"15\",\"EventId\":\"2827\"},{\"TicketNumber\":\"S001\",\"ClientName\":\"\\u0027Cherie Cham \",\"Category\":\"PRE REVIEW ENGINEER\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:02:23\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD98597\",\"Email\":\"4983598590324\",\"ClientInfo\":\"BrianaRamirez@wavetec.co\",\"ClientInfo2\":\"A02\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"00:31:19\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-09-2022\",\"Time\":\"10:47:30\",\"CounterId\":\"0\",\"EventId\":\"2764\"},{\"TicketNumber\":\"S001\",\"ClientName\":\"\\u0027Cherie Cham \",\"Category\":\"PRE REVIEW ENGINEER\",\"Teller\":\"Amy 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ENGINEER\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:02:23\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD98597\",\"Email\":\"4983598590324\",\"ClientInfo\":\"BrianaRamirez@wavetec.co\",\"ClientInfo2\":\"A02\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"00:31:19\",\"Action\":\"Ticket Transferred to Category\",\"Date\":\"23-09-2022\",\"Time\":\"11:21:19\",\"CounterId\":\"5\",\"EventId\":\"2784\"},{\"TicketNumber\":\"S001\",\"ClientName\":\"\\u0027Cherie Cham \",\"Category\":\"PREREVIEW ENV HEALTH\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:31:25\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD98597\",\"Email\":\"4983598590324\",\"ClientInfo\":\"BrianaRamirez@wavetec.co\",\"ClientInfo2\":\"A02\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-09-2022\",\"Time\":\"10:50:00\",\"CounterId\":\"0\",\"EventId\":\"2781\"},{\"TicketNumber\":\"S001\",\"ClientName\":\"\\u0027Cherie Cham \",\"Category\":\"PREREVIEW ENV HEALTH\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:31:25\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD98597\",\"Email\":\"4983598590324\",\"ClientInfo\":\"BrianaRamirez@wavetec.co\",\"ClientInfo2\":\"A02\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Matter has been added\",\"Date\":\"23-09-2022\",\"Time\":\"11:21:32\",\"CounterId\":\"5\",\"EventId\":\"2788\"},{\"TicketNumber\":\"S001\",\"ClientName\":\"\\u0027Cherie Cham \",\"Category\":\"PREREVIEW ENV HEALTH\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:31:25\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD98597\",\"Email\":\"4983598590324\",\"ClientInfo\":\"BrianaRamirez@wavetec.co\",\"ClientInfo2\":\"A02\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"23-09-2022\",\"Time\":\"11:21:34\",\"CounterId\":\"5\",\"EventId\":\"2790\"},{\"TicketNumber\":\"S002\",\"ClientName\":\"\\u0027Harry Smith \",\"Category\":\"PRE REVIEW ENGINEER\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD43799\",\"Email\":\"111111111111111\",\"ClientInfo\":\"harry.smith@gmail.com\",\"ClientInfo2\":\"A03\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-09-2022\",\"Time\":\"10:48:05\",\"CounterId\":\"0\",\"EventId\":\"2765\"},{\"TicketNumber\":\"S002\",\"ClientName\":\"\\u0027Harry Smith \",\"Category\":\"PRE REVIEW ENGINEER\",\"Teller\":\"-\",\"WaitingTime\":\"00:00:00\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD43799\",\"Email\":\"111111111111111\",\"ClientInfo\":\"harry.smith@gmail.com\",\"ClientInfo2\":\"A03\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Bulk Transfer\",\"Date\":\"23-09-2022\",\"Time\":\"10:49:50\",\"CounterId\":\"0\",\"EventId\":\"2776\"},{\"TicketNumber\":\"SF001\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Category\":\"PDS BLD TECH COM\",\"Teller\":\"Sylvia Mendez\",\"WaitingTime\":\"00:00:42\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD85079\",\"Email\":\"619-458-8572\",\"ClientInfo\":\"sylvia.mendez@sdcounty.ca.gov\",\"ClientInfo2\":\"PDS2014-MHPARK-000114\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-09-2022\",\"Time\":\"11:51:18\",\"CounterId\":\"0\",\"EventId\":\"2813\"},{\"TicketNumber\":\"SF001\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Category\":\"PDS BLD TECH COM\",\"Teller\":\"Sylvia Mendez\",\"WaitingTime\":\"00:00:42\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD85079\",\"Email\":\"619-458-8572\",\"ClientInfo\":\"sylvia.mendez@sdcounty.ca.gov\",\"ClientInfo2\":\"PDS2014-MHPARK-000114\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Matter has been added\",\"Date\":\"23-09-2022\",\"Time\":\"11:52:08\",\"CounterId\":\"15\",\"EventId\":\"2831\"},{\"TicketNumber\":\"SF001\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Category\":\"PDS BLD TECH COM\",\"Teller\":\"Sylvia Mendez\",\"WaitingTime\":\"00:00:42\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS 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Carroll\",\"WaitingTime\":\"00:02:18\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD70714\",\"Email\":\"6549872345\",\"ClientInfo\":\"salty874321@gmail.com\",\"ClientInfo2\":\"A01\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Matter has been added\",\"Date\":\"23-09-2022\",\"Time\":\"10:49:28\",\"CounterId\":\"5\",\"EventId\":\"2771\"},{\"TicketNumber\":\"V550\",\"ClientName\":\"\\u0027Joe Salt \",\"Category\":\"PRE REVIEW ZONING\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:02:18\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD70714\",\"Email\":\"6549872345\",\"ClientInfo\":\"salty874321@gmail.com\",\"ClientInfo2\":\"A01\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"23-09-2022\",\"Time\":\"10:49:31\",\"CounterId\":\"5\",\"EventId\":\"2773\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/24/2022 11:35:07 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/24/2022 11:35:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/24/2022 11:35:08 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/24/2022 11:35:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/24/2022 11:35:09 PM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 119.73.97.158 11/24/2022 11:35:09 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/24/2022 11:35:13 PM | Request Received getDashboardData=> fid: 92 ftype: ffrom: 2022-07-01 fto: 2022-08-31 operatorId: 6 fFilters: | Client IP: 119.73.97.158 11/24/2022 11:42:08 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|C03-ON Hold|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/24/2022 11:42:08 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"PDS BLD APP DROP OFF\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.35,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.59,\"AvgWaitTime\":\"00:01:14\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD STREET 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