11/22/2022 12:05:53 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 12:05:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 12:20:53 AM | Request Received onLoginClick=> userName: ensha | Client IP: 119.73.97.158 11/22/2022 12:20:53 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"ZV19OCJ9DN"} | Client IP: 119.73.97.158 11/22/2022 12:20:53 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 119.73.97.158 11/22/2022 12:20:55 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/22/2022 12:21:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/22/2022 12:21:11 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/22/2022 12:21:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/22/2022 12:21:11 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/22/2022 12:21:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/22/2022 12:21:13 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/22/2022 12:21:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/22/2022 12:21:23 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/22/2022 12:21:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/22/2022 12:21:24 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/22/2022 12:21:43 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/22/2022 12:21:44 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/22/2022 12:21:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/22/2022 12:21:49 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/22/2022 12:22:13 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/22/2022 12:36:56 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 12:36:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 12:37:54 AM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146 11/22/2022 12:37:54 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"WH8HYEBALT"} | Client IP: 125.209.125.146 11/22/2022 12:37:54 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146 11/22/2022 12:37:56 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 12:37:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 12:37:56 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 12:37:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 12:37:58 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 12:37:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 12:37:58 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 12:37:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 12:38:57 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 12:38:57 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 12:39:10 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 12:39:10 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"PDS BLD APP DROP OFF\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD STREET ADD\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD ENG COM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREREVIEW ENV HEALTH\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD ENG RES\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PRE REVIEW LAND DEV\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PRE REVIEW ZONING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD APPOINTMENTS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD EPM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\" PDS BLD QUICK BUS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD RESEARCH\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS PLN APPTs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD PLAN ROUTING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS PLN 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\"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"97 / 155 (62.58%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:16:55 | SLA: 18.06%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:03 | SLA: 14.43%\"},{\"colName\":\"No Show\",\"colValue\":\"7 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fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 12:41:55 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 12:41:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 12:43:46 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-02 fto: 2022-08-31 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/22/2022 12:44:08 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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fetched successfully!"} | Client IP: 124.29.238.205 11/22/2022 12:44:24 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-02 fto: 2022-08-31 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:7-92|$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/22/2022 12:44:26 AM | Response Sent => 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fetched successfully!"} | Client IP: 124.29.238.205 11/22/2022 12:44:38 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-02 fto: 2022-08-31 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:3-92|22-92|7-92|2-100|4-92|2-92|10-92|20-92|5-92|1-92|1-103|21-92|19-92|6-92|1-100|8-92|3-100|11-92|23-92|16-92|1-101|14-92|9-92|15-92|2-103|13-92|4-100|17-92|12-92|18-92|$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/22/2022 12:44:39 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"PDS LUEG\",\"Teller\":\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"Date\":\"05/08/2022\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"Date\":\"09/08/2022\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"Date\":\"11/08/2022\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS 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Branch\",\"OperatorName\":\"Amy Carroll\",\"Date\":\"30/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"sylvia mendez\",\"Date\":\"30/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"Ashley Welch\",\"Date\":\"30/08/2022\",\"IssuedTickets\":0,\"TicketServed\":2,\"AvgServiceTime\":\"00:00:06\",\"SLA\":100.00,\"LoggedTime\":\"07:30:15\",\"ServingTime\":\"00:00:12\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"07:30:03\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"brandi coley\",\"Date\":\"30/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"DeltaDemo\",\"OperatorName\":\"deltaMCO\",\"Date\":\"31/08/2022\",\"IssuedTickets\":0,\"TicketServed\":21,\"AvgServiceTime\":\"00:00:17\",\"SLA\":0.00,\"LoggedTime\":\"21:03:03\",\"ServingTime\":\"00:06:08\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"20:56:55\",\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/22/2022 12:45:26 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-02 fto: 2022-08-31 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:3-92|22-92|7-92|2-100|4-92|2-92|10-92|20-92|5-92|1-92|1-103|21-92|19-92|6-92|1-100|8-92|3-100|11-92|23-92|16-92|1-101|14-92|9-92|15-92|2-103|13-92|4-100|17-92|12-92|18-92|$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/22/2022 12:45:28 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"05/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"06/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"07/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"08/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"15/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"21/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"25/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"26/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"28/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"29/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS 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1\",\"StartTime\":\"11:28:32\",\"EndTime\":\"23:59:00\",\"EnlapsedTime\":\"12:30:28\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 12:52:37 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-02 fto: 2022-08-31 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:3-92|22-92|7-92|2-100|4-92|2-92|10-92|20-92|5-92|1-92|1-103|21-92|19-92|6-92|1-100|8-92|3-100|11-92|23-92|16-92|1-101|14-92|9-92|15-92|2-103|13-92|4-100|17-92|12-92|18-92|$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 12:52:38 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"QA Branch\",\"OperatorName\":\"Ashley Welch\",\"Date\":\"03/07/2022\",\"IssuedTickets\":0,\"TicketServed\":5,\"AvgServiceTime\":\"00:00:06\",\"SLA\":0.00,\"LoggedTime\":\"00:54:27\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:54:27\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"Amy Carroll\",\"Date\":\"03/07/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"sylvia mendez\",\"Date\":\"03/07/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"brandi coley\",\"Date\":\"03/07/2022\",\"IssuedTickets\":0,\"TicketServed\":4,\"AvgServiceTime\":\"00:00:08\",\"SLA\":0.00,\"LoggedTime\":\"05:54:58\",\"ServingTime\":\"00:00:34\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"05:54:24\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Cherie Cham\",\"Date\":\"05/07/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Almira\",\"Date\":\"05/07/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex Barrenechea\",\"Date\":\"05/07/2022\",\"IssuedTickets\":0,\"TicketServed\":6,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"11:06:05\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"11:06:05\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Amy Carroll\",\"Date\":\"05/07/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Briana Ramirez\",\"Date\":\"05/07/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"C1\",\"Date\":\"05/07/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"kisa.abidi\",\"Date\":\"05/07/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Mary Hill\",\"Date\":\"05/07/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Nicole Haboud\",\"Date\":\"05/07/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS 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Elizarraras\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":23.14,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 12:53:56 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-02 fto: 2022-08-31 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:3-92|22-92|7-92|2-100|4-92|2-92|10-92|20-92|5-92|1-92|1-103|21-92|19-92|6-92|1-100|8-92|3-100|11-92|23-92|16-92|1-101|14-92|9-92|15-92|2-103|13-92|4-100|17-92|12-92|18-92|$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 12:53:58 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"TicketServed\":4,\"AvgServiceTime\":\"00:00:29\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"14:08:15\",\"ServingPercentage\":0.23,\"BackendPercentage\":0.11,\"IdlePercentage\":99.66,\"ProcessingTime\":\"00:00:11\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"AAdzZWNyZXQxseY27CXS+xvJMc3YG3kESKIYT8OhxoUZUV6LP+\",\"TicketServed\":31,\"AvgServiceTime\":\"00:00:39\",\"SLA\":80.00,\"DaysWorked\":11,\"LoggedTime\":\"8 day(s) 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fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 12:54:08 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-02 fto: 2022-08-31 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 12:54:08 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) 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fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 12:54:42 AM | Request Received getReportData=> fid: 92 ftype: ffrom: 2022-09-23 fto: 2022-09-23 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 12:54:42 AM | Response Sent => {"reportName":"Ticket Tracking 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11/22/2022 1:00:19 AM | Request Received getReportData=> fid: 92 ftype: ffrom: 2022-09-23 fto: 2022-09-23 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 1:00:19 AM | Response Sent => {"reportName":"Ticket Tracking 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RES|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking2 rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 1:00:39 AM | Response Sent => {"reportName":"Ticket Tracking2","reportHeaders":"[{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Time\",\"colText\":\"Time\"},{\"colName\":\"ClientName\",\"colText\":\"Client Name\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"CounterId\",\"colText\":\"Counter\"},{\"colName\":\"Action\",\"colText\":\"Action\"},{\"colName\":\"WaitingTime\",\"colText\":\"Waiting Time\"},{\"colName\":\"ServiceTime\",\"colText\":\"Service Time\"},{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"PhoneNumber\",\"colText\":\"Phone Number\"},{\"colName\":\"Email\",\"colText\":\"Email\"},{\"colName\":\"ClientInfo\",\"colText\":\"Client 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ticket\",\"Date\":\"23-09-2022\",\"Time\":\"11:52:08\",\"CounterId\":\"15\",\"EventId\":\"2831\"},{\"TicketNumber\":\"SF001\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Category\":\"PDS BLD TECH COM\",\"Teller\":\"Sylvia Mendez\",\"WaitingTime\":\"00:00:42\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD85079\",\"Email\":\"619-458-8572\",\"ClientInfo\":\"sylvia.mendez@sdcounty.ca.gov\",\"ClientInfo2\":\"PDS2014-MHPARK-000114\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"23-09-2022\",\"Time\":\"11:52:10\",\"CounterId\":\"15\",\"EventId\":\"2833\"},{\"TicketNumber\":\"V550\",\"ClientName\":\"\\u0027Joe Salt \",\"Category\":\"PRE REVIEW ZONING\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:02:18\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD70714\",\"Email\":\"6549872345\",\"ClientInfo\":\"salty874321@gmail.com\",\"ClientInfo2\":\"A01\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-09-2022\",\"Time\":\"10:47:05\",\"CounterId\":\"0\",\"EventId\":\"2763\"},{\"TicketNumber\":\"V550\",\"ClientName\":\"\\u0027Joe Salt \",\"Category\":\"PRE REVIEW ZONING\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:02:18\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD70714\",\"Email\":\"6549872345\",\"ClientInfo\":\"salty874321@gmail.com\",\"ClientInfo2\":\"A01\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Service added for this ticket\",\"Date\":\"23-09-2022\",\"Time\":\"10:49:28\",\"CounterId\":\"5\",\"EventId\":\"2771\"},{\"TicketNumber\":\"V550\",\"ClientName\":\"\\u0027Joe Salt \",\"Category\":\"PRE REVIEW ZONING\",\"Teller\":\"Amy 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getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-30 fto: 2022-11-30 userId: 17 language: En | Client IP: 119.73.97.158 11/22/2022 1:01:56 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-29 fto: 2022-11-29 userId: 17 language: En | Client IP: 119.73.97.158 11/22/2022 1:02:04 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-01 fto: 2022-11-01 userId: 17 language: En | Client IP: 119.73.97.158 11/22/2022 1:02:09 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-23 fto: 2022-11-23 userId: 17 language: En | Client IP: 119.73.97.158 11/22/2022 1:02:22 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 1:02:22 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/22/2022 1:02:23 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 1:02:23 AM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/22/2022 1:02:23 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 1:02:24 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/22/2022 1:02:24 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 1:02:24 AM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/22/2022 1:02:28 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: language:En$surveyId: rptName: Summary rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 1:02:28 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"Survey\",\"colText\":\"Survey\"},{\"colName\":\"Responses\",\"colText\":\"Responses\"},{\"colName\":\"NPS\",\"colText\":\"NPS\"},{\"colName\":\"Status\",\"colText\":\"Status\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Responses\",\"colValue\":0},{\"colName\":\"NPS\",\"colValue\":0.00}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/22/2022 1:02:33 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: language:En$surveyId: rptName: Detail rptCatName: Feedback Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 1:02:33 AM | Response Sent => {"reportName":"Detail","reportHeaders":"[{\"colName\":\"Question\",\"colText\":\"Question\"},{\"colName\":\"AnswerChoices\",\"colText\":\"Answer Choices\"},{\"colName\":\"ResponsePercentage\",\"colText\":\"Response %\"},{\"colName\":\"ResponseCount\",\"colText\":\"Responses Number\"}]","reportBody":"","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/22/2022 1:02:48 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: language:En rptName: Uptime rptCatName: System Health fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 1:02:48 AM | Response Sent => {"reportName":"Uptime","reportHeaders":"[{\"colName\":\"Branch\",\"colText\":\"Branch\"},{\"colName\":\"OpeningTime\",\"colText\":\"Opening Time\"},{\"colName\":\"ClosingTime\",\"colText\":\"Closing Time\"},{\"colName\":\"OperationalTime\",\"colText\":\"Operational Time\"},{\"colName\":\"HoursOnline\",\"colText\":\"Hours Online\"},{\"colName\":\"HoursOffline\",\"colText\":\"Hours Offline\"},{\"colName\":\"UptimePercentage\",\"colText\":\"Uptime %\"}]","reportBody":"[]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/22/2022 1:03:12 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-23 to: 2022-09-23 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 119.73.97.158 11/22/2022 1:28:10 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-23 to: 2022-11-27 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 119.73.97.158 11/22/2022 1:34:53 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-27 to: 2022-09-27 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 1:34:59 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-23 to: 2022-09-23 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 1:35:33 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-27 to: 2022-09-27 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 1:36:34 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-07 to: 2022-09-22 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 1:36:39 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-07 to: 2022-09-27 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 1:38:14 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 11/22/2022 1:38:15 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 11/22/2022 1:40:54 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 11/22/2022 1:40:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 11/22/2022 1:41:42 AM | Request Received onLoginClick=> userName: ensha | Client IP: 124.29.238.205 11/22/2022 1:41:42 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"57JULFLTX0"} | Client IP: 124.29.238.205 11/22/2022 1:41:43 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 124.29.238.205 11/22/2022 1:41:45 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 11/22/2022 1:41:45 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/22/2022 1:41:45 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 11/22/2022 1:41:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 11/22/2022 1:41:46 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 11/22/2022 1:41:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/22/2022 1:41:50 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/22/2022 1:41:50 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/22/2022 1:41:54 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/22/2022 1:41:54 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"PDS BLD APP DROP OFF\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD STREET ADD\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD ENG COM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREREVIEW ENV 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INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PRE REVIEW LAND DEV\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PRE REVIEW ZONING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD APPOINTMENTS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD 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WAY\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS LD COUNTER SRV\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PRE REVIEW 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OFF\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD STREET ADD\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD ENG COM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PREREVIEW ENV HEALTH\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD ENG RES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PRE REVIEW LAND DEV\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PRE REVIEW ZONING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD APPOINTMENTS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD EPM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\" PDS BLD QUICK BUS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD RESEARCH\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS PLN APPTs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD PLAN ROUTING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS PLN ZONING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS LD RIGHT OF WAY\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS LD COUNTER SRV\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PRE REVIEW ENGINEER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD TECH COM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"PDS BLD TECH RES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/22/2022 1:42:34 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-23 to: 2022-09-23 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 124.29.238.205 11/22/2022 1:43:26 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-23 to: 2022-09-27 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 124.29.238.205 11/22/2022 2:28:23 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 2:28:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 2:28:33 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 2:28:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 2:28:35 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 2:28:35 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 2:28:40 AM | Request Received onLoginClick=> userName: ENSHA | Client IP: 125.209.125.146 11/22/2022 2:28:40 AM | Response Sent => {"Result":"1","UserID":"","UserRoleID":"","UserLevelID":"","UserName":"ENSHA","Password":"ENSHA","tokenKey":"DHGZ37C22O"} | Client IP: 125.209.125.146 11/22/2022 2:28:50 AM | Request Received onLoginClick=> userName: ENSHA | Client IP: 125.209.125.146 11/22/2022 2:28:50 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ENSHA","Password":"Xy462KzHuK8=","tokenKey":"CI8FB91OWY"} | Client IP: 125.209.125.146 11/22/2022 2:28:50 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146 11/22/2022 2:28:52 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 2:28:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 2:28:52 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 2:28:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 2:28:54 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 2:28:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 2:28:56 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 2:28:56 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:29:53 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 2:29:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:30:53 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 2:30:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:31:53 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 2:31:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:32:53 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 2:32:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:33:53 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 2:33:53 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:34:15 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 2:34:15 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 2:35:25 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-23 to: 2022-09-23 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 2:39:19 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-27 to: 2022-09-27 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 124.29.238.205 11/22/2022 2:39:28 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-27 to: 2022-09-27 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 124.29.238.205 11/22/2022 2:39:47 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-08-05 to: 2022-08-05 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 124.29.238.205 11/22/2022 2:40:11 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-23 to: 2022-09-27 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 124.29.238.205 11/22/2022 2:41:43 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/22/2022 2:41:44 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/22/2022 2:42:19 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-15 fto: 2022-11-21 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/22/2022 2:42:19 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/22/2022 2:46:54 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-15 fto: 2022-11-21 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 2:46:56 AM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":null},{\"colName\":\"Waiting Time\",\"colValue\":null},{\"colName\":\"Service Time\",\"colValue\":null},{\"colName\":\"No Show\",\"colValue\":null}]","graphName":"rpt-hourly-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 2:47:08 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 2:47:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 2:47:11 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 125.209.125.146 11/22/2022 2:47:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 125.209.125.146 11/22/2022 2:47:15 AM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146 11/22/2022 2:47:15 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"78KBAJEA0K"} | Client IP: 125.209.125.146 11/22/2022 2:47:15 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146 11/22/2022 2:47:18 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 125.209.125.146 11/22/2022 2:47:18 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 125.209.125.146 11/22/2022 2:47:19 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 2:47:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:47:20 AM | Request Received getDashboardList=> userId: 17, languageCode:Ar | Client IP: 125.209.125.146 11/22/2022 2:47:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 2:47:20 AM | Request Received getDashboardList=> userId: 17, languageCode:Ar | Client IP: 125.209.125.146 11/22/2022 2:47:20 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 2:47:32 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-15 fto: 2022-11-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 2:47:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:47:36 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-08 fto: 2022-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 2:47:37 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:47:38 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-01 fto: 2022-11-07 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 2:47:39 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:47:40 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-10-25 fto: 2022-10-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 2:47:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:47:41 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-01 fto: 2022-11-07 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 2:47:42 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:47:43 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-08 fto: 2022-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 2:47:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:47:54 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-08 fto: 2022-11-14 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:Ar rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 2:47:54 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"الخدمة\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"التذكر (التذاكر) الصادرة\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"التذكر (التذاكر) الصادرة٪\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"التذكر (التذاكر) التي تم خدمتها\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"التذكر (التذاكر)\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"وقت الانتظار\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"وقت الانتظار SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"وقت الانتظار SLA٪\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"متوسط ​​وقت الخدمة\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"وقت الخدمة SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"وقت الخدمة SLA٪\"},{\"colName\":\"NoShowTickets\",\"colText\":\"تذكرة(التذاكر ) التي لا تظهر\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\" التذكر (التذاكر) الغير مؤهلة ٪\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"تذكرة غير مؤهلة\"},{\"colName\":\"ProcessingTime\",\"colText\":\"\"},{\"colName\":\"ProcessingTime\",\"colText\":\"\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 2:48:14 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-08 fto: 2022-11-14 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$operator:$language:Ar rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 2:48:29 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"الفرع\"},{\"colName\":\"OperatorName\",\"colText\":\"موظف الخدمة \"},{\"colName\":\"TicketServed\",\"colText\":\"التاكر (التذاكر) التي تم خدمتها \"},{\"colName\":\"AvgServiceTime\",\"colText\":\"متوسط وقت الخدمة\"},{\"colName\":\"SLA\",\"colText\":\"خدمة SLA٪\"},{\"colName\":\"DaysWorked\",\"colText\":\"أيام العمل\"},{\"colName\":\"LoggedTime\",\"colText\":\"الوقت المسجل\"},{\"colName\":\"ServingPercentage\",\"colText\":\"وقت الخدمة ٪\"},{\"colName\":\"BackendPercentage\",\"colText\":\"وقت الخدمات المكتب الخلفي %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"وقت الخمول٪\"},{\"colName\":\"ProcessingTime\",\"colText\":\"\"},{\"colName\":\"ProcessingTime\",\"colText\":\"\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 2:48:40 AM | Request Received getDashboardList=> userId: 17, languageCode:Ar | Client IP: 125.209.125.146 11/22/2022 2:48:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 2:48:40 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-08 fto: 2022-11-14 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 2:48:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:48:55 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-09-01 fto: 2022-10-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 2:48:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:48:59 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-09-01 fto: 2022-10-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 2:49:01 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:49:14 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:Ar | Client IP: 125.209.125.146 11/22/2022 2:49:14 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: Ar | Client IP: 125.209.125.146 11/22/2022 2:49:16 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 2:49:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 2:49:22 AM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146 11/22/2022 2:49:22 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"P35JSDLO2E"} | Client IP: 125.209.125.146 11/22/2022 2:49:23 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146 11/22/2022 2:49:24 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 2:49:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 2:49:25 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 2:49:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 2:49:26 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 2:49:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 2:49:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 2:49:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:49:39 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 125.209.125.146 11/22/2022 2:49:39 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 125.209.125.146 11/22/2022 2:49:40 AM | Request Received getUserModuleRights=> branchId:100userId: 17 | Client IP: 125.209.125.146 11/22/2022 2:49:41 AM | Request Received getUserModuleRights=> branchId:100userId: 17 | Client IP: 125.209.125.146 11/22/2022 2:49:54 AM | Request Received addBranchCounter=> BranchId: 100, CounterId: 92, Profile Count: 1 | Client IP: 125.209.125.146 11/22/2022 2:49:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 125.209.125.146 11/22/2022 2:50:08 AM | Request Received addCallingProfile=> ProfileId: , ProfileName: qurat, Categories Count: 2, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"25","CALL":{"order":[[{"category":25,"condition":"","count":1},{"category":24,"condition":"","count":1}]]}} | Client IP: 125.209.125.146 11/22/2022 2:50:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 125.209.125.146 11/22/2022 2:50:09 AM | Request Received getUserModuleRights=> branchId:100userId: 17 | Client IP: 125.209.125.146 11/22/2022 2:50:26 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 2:50:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:50:34 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 2:50:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:50:56 AM | Request Received getUserModuleRights=> branchId:100userId: 17 | Client IP: 125.209.125.146 11/22/2022 2:51:04 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 125.209.125.146 11/22/2022 2:51:04 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 125.209.125.146 11/22/2022 2:51:06 AM | Request Received getUserModuleRights=> branchId:103userId: 17 | Client IP: 125.209.125.146 11/22/2022 2:51:06 AM | Request Received getUserModuleRights=> branchId:103userId: 17 | Client IP: 125.209.125.146 11/22/2022 2:51:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 2:51:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:52:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 2:52:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:53:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 2:53:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:54:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 2:54:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:55:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 2:55:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:56:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 2:56:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:57:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 2:57:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:58:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 2:58:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 2:59:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 2:59:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:00:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:00:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:01:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:01:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:02:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:02:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:03:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:03:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:04:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:04:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:05:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:05:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:06:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:06:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:07:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:07:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:08:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:08:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:09:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:09:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:10:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:10:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:11:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:11:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:12:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:12:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:13:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:13:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:14:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:14:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:15:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:15:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:16:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:16:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:17:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:17:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:18:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:18:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:19:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:19:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:20:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:20:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:21:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:21:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:22:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:22:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:23:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:23:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:24:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:24:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:25:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:25:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:26:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:26:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:27:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:27:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:28:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:28:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:29:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:29:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:30:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:30:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:31:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:31:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:32:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:32:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:33:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:33:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:34:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:34:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:35:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:35:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:36:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:36:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:37:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:37:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:38:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:38:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:38:51 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 3:38:51 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 3:39:27 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-23 to: 2022-09-27 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 3:41:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:41:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:42:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:42:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:43:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 3:43:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:44:08 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 3:44:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 3:44:09 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 3:44:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 3:44:10 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 3:44:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 3:44:10 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 3:44:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:44:11 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 3:44:11 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:44:13 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 3:44:13 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 3:44:15 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 3:44:15 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER 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3:44:26 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"CountServedTickets\":1,\"PercentageServedTickets\":14.29,\"AvgWaitTime\":\"00:00:06\",\"MaxWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":33.33,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ RECYCLED 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\"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"7 / 12 (58.33%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:09 | Max.: 00:00:17 | SLA: 58.33% (7)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"CountServedTickets\":1,\"PercentageServedTickets\":\"15\",\"AvgWaitTime\":\"0.10\",\"MaxWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"33.33%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"CountServedTickets\":1,\"PercentageServedTickets\":\"15\",\"AvgWaitTime\":\"0.13\",\"MaxWaitTime\":\"00:00:08\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":\"50.00%\",\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ WATER 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125.209.125.146 11/22/2022 3:49:17 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:56:08 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 3:56:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 3:56:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 3:56:10 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 3:58:41 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 3:58:41 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA 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Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 4:00:37 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 4:00:54 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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Client IP: 125.209.125.146 11/22/2022 4:17:08 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:17:08 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA 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category:$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:19:20 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"PDS 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fOtherParameters: category:$operator:$language:En rptName: Receptionist Report rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:19:23 AM | Response Sent => {"reportName":"Receptionist Report","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketsIssued\",\"colText\":\"Ticket(s) Issued\"},{\"colName\":\"IssuedTicketsPercentage\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"BackOfficeTime\",\"colText\":\"BackOffice Time\"},{\"colName\":\"BackOfficeCount\",\"colText\":\"BackOffice Count\"},{\"colName\":\"BackOfficeTimePercentage\",\"colText\":\"BackOffice Time %\"},{\"colName\":\"IdleTimePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"Counter\",\"colText\":\"Counter\"},{\"colName\":\"LoginTime\",\"colText\":\"BackOffice Start Time\"},{\"colName\":\"LogoutTime\",\"colText\":\"BackOffice End 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successfully!"} | Client IP: 125.209.125.146 11/22/2022 4:21:51 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:21:51 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 4:21:54 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:21:54 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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category:$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:22:01 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"PDS 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}]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 4:22:09 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:22:10 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction 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Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. 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fto: 2022-11-21 fOtherParameters: category:$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:22:37 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA 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| Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":null},{\"colName\":\"Waiting 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Client IP: 125.209.125.146 11/22/2022 4:22:42 AM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. 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4:22:45 AM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / 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}]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 4:22:48 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:22:48 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time 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Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:24:16 AM | Request Received getReportData=> fid: 92| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:24:16 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA 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Hill\",\"AAdzZWNyZXQxseY27CXS+xvJMc3YG3kESKIYT8OhxoUZUV6LP+\",\"test\",\"aradi\",\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"sateesh\"],\"TicketServed\":[0,0,0,0,0,21,6,41,0,8,1,13,1,0,42,0,0,31,0,0,4,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,19.05,66.67,7.32,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,90.32,0.00,0.00,100.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.03,0.83,0.03,0.00,0.00,0.00,0.00,35.76,0.00,0.00,0.00,0.00,0.18,0.00,0.00,0.23,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,7.59,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.11,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,99.97,99.17,92.38,100.00,100.00,100.00,100.00,64.24,0.00,100.00,0.00,0.00,99.82,0.00,0.00,99.66,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:49\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:35\",\"00:00:00\",\"00:00:00\",\"00:00:11\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 4:34:28 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 4:34:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 4:34:30 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 4:34:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 4:34:30 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 4:34:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 4:34:30 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 4:34:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 4:34:31 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 4:34:31 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 4:35:22 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:35:22 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 4:35:59 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 4:35:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 4:36:00 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 4:36:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 4:36:20 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-07 fto: 2022-11-22 fOtherParameters: language:En rptName: Export Audit Log rptCatName: Audit Log fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:36:28 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 4:36:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 4:36:32 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:36:32 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 4:37:26 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:37:27 AM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"CountServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | Max.: 00:00:00 | SLA: 0.00% (0)\"}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"CountServedTickets\":0,\"PercentageServedTickets\":\"0\",\"AvgWaitTime\":\"0.00\",\"MaxWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":\"0.00%\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL 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11/22/2022 4:37:50 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"BranchName\":\"PDS 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fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 4:39:09 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:39:09 AM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA 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language:En rptName: Export Service Ticket By Category rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:39:22 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: language:En rptName: Export Service Ticket By Day rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:39:25 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: language:En rptName: Export Service Performance Branch Comparison rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:39:33 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:39:33 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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Export Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:39:59 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:39:59 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start 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LUEG\",\"Teller\":\"Almira\",\"EmpID\":\"2\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"Rahat\",\"EmpID\":\"22\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"kisa.abidi\",\"EmpID\":\"54\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"Sylvia Mendez\",\"EmpID\":\"29\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"Amy Carroll\",\"EmpID\":\"12\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"Ashley Welch\",\"EmpID\":\"123\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"William Elizarraras\",\"EmpID\":\"45\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"Alex Bar\",\"EmpID\":\"443\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"Briana Ramirez\",\"EmpID\":\"435\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"Cherie Cham\",\"EmpID\":\"654\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"Brandi Coley\",\"EmpID\":\"55\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"Nicole Haboud\",\"EmpID\":\"67\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"Alex Barrenechea\",\"EmpID\":\"44\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"Alex\",\"EmpID\":\"225\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"Mary Hill\",\"EmpID\":\"445\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"AAdzZWNyZXQxseY27CXS+xvJMc3YG3kESKIYT8OhxoUZUV6LP+\",\"EmpID\":\"215\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"test\",\"EmpID\":null,\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"aradi\",\"EmpID\":null,\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"EmpID\":null,\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"sateesh\",\"EmpID\":null,\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QA Branch\",\"Teller\":\"sylvia mendez\",\"EmpID\":\"213\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QA Branch\",\"Teller\":\"Amy Carroll\",\"EmpID\":\"834\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QA Branch\",\"Teller\":\"Ashley Welch\",\"EmpID\":\"547\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QA Branch\",\"Teller\":\"brandi coley\",\"EmpID\":\"344\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"DeltaDemo\",\"Teller\":\"deltaMCO\",\"EmpID\":\"234\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Demo lobby leader san diego\",\"Teller\":\"ben\",\"EmpID\":\"23423\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Demo lobby leader san diego\",\"Teller\":\"bob\",\"EmpID\":\"23939\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 4:40:05 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:40:09 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$operator:$language:En rptName: Receptionist Report rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:40:09 AM | Response Sent => {"reportName":"Receptionist Report","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketsIssued\",\"colText\":\"Ticket(s) Issued\"},{\"colName\":\"IssuedTicketsPercentage\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"BackOfficeTime\",\"colText\":\"BackOffice Time\"},{\"colName\":\"BackOfficeCount\",\"colText\":\"BackOffice Count\"},{\"colName\":\"BackOfficeTimePercentage\",\"colText\":\"BackOffice Time %\"},{\"colName\":\"IdleTimePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"Counter\",\"colText\":\"Counter\"},{\"colName\":\"LoginTime\",\"colText\":\"BackOffice Start Time\"},{\"colName\":\"LogoutTime\",\"colText\":\"BackOffice End Time\"},{\"colName\":\"BackOfficeActivity\",\"colText\":\"BackOffice Activity\"}]","reportBody":"[{\"BranchName\":\"DeltaDemo\",\"Teller\":\"deltaMCO\",\"EmpID\":234,\"TicketsIssued\":0,\"IssuedTicketsPercentage\":\"0\",\"BackOfficeCount\":0,\"BackOfficeTime\":\"00:00:00\",\"BackOfficeTimePercentage\":\"0.00\",\"IdleTimePercentage\":\"0.00\",\"Date\":\"22/11/2022\",\"LoginTime\":\"\\u003cdiv\\u003e - \\u003c/div\\u003e\\u003chr\\u003e\",\"LogoutTime\":\"\\u003cdiv\\u003e - \\u003cdiv\\u003e\\u003chr\\u003e\",\"Counter\":\"\\u003cdiv style=\\\"text-align:center\\\"\\u003e - \\u003c/div\\u003e\\u003chr\\u003e\",\"EnlapsedTime\":\"\\u003cdiv\\u003e 00:00:00 \\u003cdiv\\u003e\\u003chr\\u003e\",\"BackOfficeActivity\":\"\\u003cdiv style=\\\"min-width:350px\\\"\\u003e - \\u003cdiv\\u003e\\u003chr\\u003e\"},{\"BranchName\":\"Demo lobby leader san 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Waiting Time\",\"colValue\":\"Avg 00:42:19\"},{\"colName\":\"Avg. 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fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 4:41:28 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 4:41:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 4:45:13 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH 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fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 4:47:38 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: language:En rptName: Export Teller Performance Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:47:42 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:47:45 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"PDS LUEG\",\"Teller\":\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"Date\":\"05/08/2022\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS 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BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:48:06 AM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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Hill\",\"Date\":\"25/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Nicole Haboud\",\"Date\":\"25/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Brandi Coley\",\"Date\":\"25/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Rahat\",\"Date\":\"25/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex Bar\",\"Date\":\"25/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex Barrenechea\",\"Date\":\"25/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"-\"},{\"BranchName\":\"PDS 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Branch\",\"OperatorName\":\"Amy Carroll\",\"Date\":\"30/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"sylvia mendez\",\"Date\":\"30/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"Ashley Welch\",\"Date\":\"30/08/2022\",\"IssuedTickets\":0,\"TicketServed\":2,\"AvgServiceTime\":\"00:00:06\",\"SLA\":100.00,\"LoggedTime\":\"07:30:15\",\"ServingTime\":\"00:00:12\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"07:30:03\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"brandi coley\",\"Date\":\"30/08/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"DeltaDemo\",\"OperatorName\":\"deltaMCO\",\"Date\":\"31/08/2022\",\"IssuedTickets\":0,\"TicketServed\":21,\"AvgServiceTime\":\"00:00:17\",\"SLA\":0.00,\"LoggedTime\":\"21:03:03\",\"ServingTime\":\"00:06:08\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"20:56:55\",\"ProcessingTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 4:48:13 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: language:En rptName: Export Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:48:16 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:48:18 AM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"05/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"06/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"07/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"08/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"15/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"21/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"25/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"26/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"28/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"29/07/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"01/08/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"02/08/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"04/08/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"05/08/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"C1\",\"EmpID\":\"1\",\"ActiveDirectory\":\"-\",\"Date\":\"09/08/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"PDS 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92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:48:44 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch 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Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"deltaMCO\"},{\"TicketId\":2208310101000000204,\"BranchCode\":\"MCO\",\"BranchName\":\"DeltaDemo\",\"RegionName\":\"Dua\",\"ServiceType\":\"Club Entry\",\"TicketNumber\":\"Y0006\",\"TransactionDate\":\"08/31/2022\",\"TransactionTime\":\"09:38:20\",\"TransactionServingTime\":\"00:00:10\",\"TransactionWaitingTime\":\"00:01:18\",\"TransactionEndTime\":\"09:39:48\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"deltaMCO\"},{\"TicketId\":2208310101000000205,\"BranchCode\":\"MCO\",\"BranchName\":\"DeltaDemo\",\"RegionName\":\"Dua\",\"ServiceType\":\"Club Entry\",\"TicketNumber\":\"Y0007\",\"TransactionDate\":\"08/31/2022\",\"TransactionTime\":\"09:39:53\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:01:08\",\"TransactionEndTime\":\"09:41:06\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"deltaMCO\"},{\"TicketId\":2208310101000000206,\"BranchCode\":\"MCO\",\"BranchName\":\"DeltaDemo\",\"RegionName\":\"Dua\",\"ServiceType\":\"Club Entry\",\"TicketNumber\":\"Z0008\",\"TransactionDate\":\"08/31/2022\",\"TransactionTime\":\"10:14:08\",\"TransactionServingTime\":\"00:00:02\",\"TransactionWaitingTime\":\"00:03:32\",\"TransactionEndTime\":\"10:17:42\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"deltaMCO\"},{\"TicketId\":2208310101000000207,\"BranchCode\":\"MCO\",\"BranchName\":\"DeltaDemo\",\"RegionName\":\"Dua\",\"ServiceType\":\"Club Entry\",\"TicketNumber\":\"Z0009\",\"TransactionDate\":\"08/31/2022\",\"TransactionTime\":\"10:18:13\",\"TransactionServingTime\":\"00:00:02\",\"TransactionWaitingTime\":\"00:01:26\",\"TransactionEndTime\":\"10:19:41\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"deltaMCO\"},{\"TicketId\":2208310101000000208,\"BranchCode\":\"MCO\",\"BranchName\":\"DeltaDemo\",\"RegionName\":\"Dua\",\"ServiceType\":\"Club Entry\",\"TicketNumber\":\"Z0010\",\"TransactionDate\":\"08/31/2022\",\"TransactionTime\":\"10:18:57\",\"TransactionServingTime\":\"00:00:05\",\"TransactionWaitingTime\":\"00:15:13\",\"TransactionEndTime\":\"10:34:20\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"deltaMCO\"},{\"TicketId\":2208310101000000209,\"BranchCode\":\"MCO\",\"BranchName\":\"DeltaDemo\",\"RegionName\":\"Dua\",\"ServiceType\":\"Club Entry\",\"TicketNumber\":\"Z0011\",\"TransactionDate\":\"08/31/2022\",\"TransactionTime\":\"10:23:14\",\"TransactionServingTime\":\"00:00:03\",\"TransactionWaitingTime\":\"00:49:30\",\"TransactionEndTime\":\"11:13:36\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"deltaMCO\"},{\"TicketId\":2208310101000000210,\"BranchCode\":\"MCO\",\"BranchName\":\"DeltaDemo\",\"RegionName\":\"Dua\",\"ServiceType\":\"Club Entry\",\"TicketNumber\":\"Z0012\",\"TransactionDate\":\"08/31/2022\",\"TransactionTime\":\"10:23:38\",\"TransactionServingTime\":\"00:00:37\",\"TransactionWaitingTime\":\"00:42:01\",\"TransactionEndTime\":\"11:06:16\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"deltaMCO\"},{\"TicketId\":2208310101000000211,\"BranchCode\":\"MCO\",\"BranchName\":\"DeltaDemo\",\"RegionName\":\"Dua\",\"ServiceType\":\"Club Entry\",\"TicketNumber\":\"Z0013\",\"TransactionDate\":\"08/31/2022\",\"TransactionTime\":\"10:24:23\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2208310101000000212,\"BranchCode\":\"MCO\",\"BranchName\":\"DeltaDemo\",\"RegionName\":\"Dua\",\"ServiceType\":\"Club Entry\",\"TicketNumber\":\"Z0014\",\"TransactionDate\":\"08/31/2022\",\"TransactionTime\":\"10:25:55\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2208310101000000213,\"BranchCode\":\"MCO\",\"BranchName\":\"DeltaDemo\",\"RegionName\":\"Dua\",\"ServiceType\":\"Club Entry\",\"TicketNumber\":\"Z0015\",\"TransactionDate\":\"08/31/2022\",\"TransactionTime\":\"10:26:12\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2208310101000000214,\"BranchCode\":\"MCO\",\"BranchName\":\"DeltaDemo\",\"RegionName\":\"Dua\",\"ServiceType\":\"Club Entry\",\"TicketNumber\":\"Z0016\",\"TransactionDate\":\"08/31/2022\",\"TransactionTime\":\"10:26:28\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:00\",\"TransactionEndTime\":\"23:59:00\",\"TicketStatus\":\"Ticket Unserved\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":null,\"TellerID\":null,\"TellerName\":\"-\"},{\"TicketId\":2208310101000000215,\"BranchCode\":\"MCO\",\"BranchName\":\"DeltaDemo\",\"RegionName\":\"Dua\",\"ServiceType\":\"Club Entry\",\"TicketNumber\":\"Z0017\",\"TransactionDate\":\"08/31/2022\",\"TransactionTime\":\"11:03:58\",\"TransactionServingTime\":\"00:00:01\",\"TransactionWaitingTime\":\"00:09:21\",\"TransactionEndTime\":\"11:13:52\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"deltaMCO\"},{\"TicketId\":2208310101000000216,\"BranchCode\":\"MCO\",\"BranchName\":\"DeltaDemo\",\"RegionName\":\"Dua\",\"ServiceType\":\"Club Entry\",\"TicketNumber\":\"Z0018\",\"TransactionDate\":\"08/31/2022\",\"TransactionTime\":\"11:12:12\",\"TransactionServingTime\":\"00:00:00\",\"TransactionWaitingTime\":\"00:00:38\",\"TransactionEndTime\":null,\"TicketStatus\":\"Ticket No Show\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"deltaMCO\"},{\"TicketId\":2208310101000000217,\"BranchCode\":\"MCO\",\"BranchName\":\"DeltaDemo\",\"RegionName\":\"Dua\",\"ServiceType\":\"Club Entry\",\"TicketNumber\":\"Z0019\",\"TransactionDate\":\"08/31/2022\",\"TransactionTime\":\"11:38:22\",\"TransactionServingTime\":\"00:00:09\",\"TransactionWaitingTime\":\"00:00:05\",\"TransactionEndTime\":\"11:38:36\",\"TicketStatus\":\"Ticket Served\",\"Happy\":\"\",\"Satisfied\":\"\",\"Dissatisfied\":\"\",\"TerminalID\":1,\"TellerID\":1,\"TellerName\":\"deltaMCO\"}]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"565/410\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:42:19\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:03:53\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 4:48:57 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 4:48:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 4:48:57 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 4:48:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 4:48:57 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 4:48:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 4:48:59 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 4:48:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 4:49:01 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 4:49:01 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 4:49:58 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 4:49:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 4:50:57 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 4:50:57 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 4:51:58 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 4:51:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 4:52:58 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 4:52:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 4:53:58 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 4:53:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 4:54:58 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 4:54:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 4:55:58 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 4:55:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 4:56:58 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 4:56:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 4:57:58 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 4:57:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 4:58:59 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 4:58:59 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 4:59:58 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 4:59:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:00:58 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:00:58 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:02:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:02:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:03:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:03:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:04:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:04:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:05:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:05:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:06:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:06:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:07:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:07:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:08:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:08:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:09:07 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 5:09:07 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 5:09:08 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 5:09:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 5:09:18 AM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146 11/22/2022 5:09:18 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"PTF1ZQP60Z"} | Client IP: 125.209.125.146 11/22/2022 5:09:18 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146 11/22/2022 5:09:21 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 5:09:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 5:09:21 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 5:09:22 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 5:09:24 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 5:09:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 5:09:24 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 5:09:24 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 5:09:32 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 5:09:32 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 5:09:36 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 5:09:36 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"AAdzZWNyZXQxseY27CXS+xvJMc3YG3kESKIYT8OhxoUZUV6LP+\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"abc\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex Bar\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex Barrenechea\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Amy Carroll\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"Amy Carroll\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"aradi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Ashley Welch\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"Ashley Welch\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Demo lobby leader san diego\",\"OperatorName\":\"ben\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Demo lobby leader san diego\",\"OperatorName\":\"bob\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Brandi Coley\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"brandi coley\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Briana Ramirez\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Cherie Cham\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"DeltaDemo\",\"OperatorName\":\"deltaMCO\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"kisa.abidi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Mary Hill\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Nicole Haboud\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Rahat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"sateesh\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Sylvia Mendez\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"sylvia mendez\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS 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Hill\",\"AAdzZWNyZXQxseY27CXS+xvJMc3YG3kESKIYT8OhxoUZUV6LP+\",\"test\",\"aradi\",\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"sateesh\",\"sylvia mendez\",\"Amy Carroll\",\"Ashley Welch\",\"brandi 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fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 5:09:38 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 5:09:38 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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| Client IP: 119.73.97.158 11/22/2022 5:10:15 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 5:10:25 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 5:10:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 5:10:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:10:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:11:21 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 5:11:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 5:11:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:11:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:12:21 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 5:12:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 5:12:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:12:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:13:21 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 5:13:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 5:13:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:13:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:14:21 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 5:14:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 5:14:34 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 5:14:35 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"AAdzZWNyZXQxseY27CXS+xvJMc3YG3kESKIYT8OhxoUZUV6LP+\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"abc\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex 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fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 5:14:37 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 5:14:37 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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Elizarraras\",\"Date\":\"22/11/2022\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":\"0\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"00:00:00\"},{\"colName\":\"Logged time\",\"colValue\":\"00:00:00\"},{\"colName\":\"Total Time\",\"colValue\":\"Service: 0.00% | Back office: 0.00% | Idle: 0.00%\"}]","graphName":"rpt-tellers-attendance-component","graphData":"[{\"Teller\":\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"AAdzZWNyZXQxseY27CXS+xvJMc3YG3kESKIYT8OhxoUZUV6LP+\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"abc\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Alex\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Alex Bar\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Alex Barrenechea\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Almira\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Amy Carroll\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Amy Carroll\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"aradi\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Ashley Welch\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Ashley Welch\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"ben\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"bob\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Brandi Coley\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"brandi coley\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Briana Ramirez\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"C1\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Cherie Cham\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"deltaMCO\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"kisa.abidi\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Mary Hill\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Nicole Haboud\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Rahat\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"sateesh\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Sylvia Mendez\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"sylvia mendez\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"test\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"William Elizarraras\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 5:14:40 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 5:14:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:14:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:14:59 AM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-11-22 fto: 2022-11-22 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 5:15:00 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 5:15:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 5:15:21 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 5:15:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 5:15:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:15:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:16:21 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 5:16:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 5:16:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:16:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:17:21 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 5:17:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 5:17:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:17:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:18:21 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 5:18:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 5:18:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:18:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:19:21 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 5:19:21 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 5:19:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:19:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:20:23 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:20:23 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:20:27 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/22/2022 5:20:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/22/2022 5:20:28 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/22/2022 5:20:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/22/2022 5:20:28 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/22/2022 5:20:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/22/2022 5:20:29 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/22/2022 5:20:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:20:29 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/22/2022 5:20:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:20:34 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 5:20:34 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) 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|Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:21:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:22:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:22:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:22:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:22:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:23:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:23:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:23:44 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:23:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:24:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 119.73.97.158 11/22/2022 5:24:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:25:33 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:25:33 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:26:30 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:26:30 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:27:29 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:27:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:28:29 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:28:29 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:30:28 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:30:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:32:25 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 119.73.97.158 11/22/2022 5:32:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 119.73.97.158 11/22/2022 5:32:25 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/22/2022 5:32:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/22/2022 5:32:26 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/22/2022 5:32:26 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/22/2022 5:32:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/22/2022 5:32:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:32:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:32:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 5:32:35 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 5:32:35 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) 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INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/22/2022 5:33:09 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 5:33:09 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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fetched successfully!"} | Client IP: 119.73.97.158 11/22/2022 5:34:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:34:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:36:28 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:36:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:38:28 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:38:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:40:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:40:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:42:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:42:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:44:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:44:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:45:51 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 11/22/2022 5:45:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 11/22/2022 5:45:52 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 11/22/2022 5:45:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/22/2022 5:45:52 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 11/22/2022 5:45:52 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/22/2022 5:45:53 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/22/2022 5:45:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:45:56 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/22/2022 5:45:56 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/22/2022 5:45:58 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/22/2022 5:45:58 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"AAdzZWNyZXQxseY27CXS+xvJMc3YG3kESKIYT8OhxoUZUV6LP+\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"abc\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex Bar\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex Barrenechea\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Amy Carroll\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"Amy Carroll\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"aradi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Ashley 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diego\",\"OperatorName\":\"bob\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Brandi Coley\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"brandi coley\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Briana 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Hill\",\"AAdzZWNyZXQxseY27CXS+xvJMc3YG3kESKIYT8OhxoUZUV6LP+\",\"test\",\"aradi\",\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"sateesh\",\"sylvia mendez\",\"Amy Carroll\",\"Ashley Welch\",\"brandi 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fetched successfully!"} | Client IP: 124.29.238.205 11/22/2022 5:45:59 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/22/2022 5:46:00 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:46:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:46:51 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:46:51 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:47:33 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/22/2022 5:47:33 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INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/22/2022 5:48:10 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-23 to: 2022-09-23 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 124.29.238.205 11/22/2022 5:48:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:48:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:48:34 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-08-05 to: 2022-08-05 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 124.29.238.205 11/22/2022 5:48:41 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-08-04 to: 2022-08-04 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 124.29.238.205 11/22/2022 5:48:52 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-08-04 to: 2022-08-04 CustomerNameID: 20 CustomerID: RecordID: userId: 17 language: En | Client IP: 124.29.238.205 11/22/2022 5:48:57 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-08-04 to: 2022-08-04 CustomerNameID: 43 CustomerID: RecordID: userId: 17 language: En | Client IP: 124.29.238.205 11/22/2022 5:49:00 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-08-04 to: 2022-08-04 CustomerNameID: 74 CustomerID: RecordID: userId: 17 language: En | Client IP: 124.29.238.205 11/22/2022 5:49:15 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-23 to: 2022-09-27 CustomerNameID: CustomerID: RecordID: a04 userId: 17 language: En | Client IP: 124.29.238.205 11/22/2022 5:50:00 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/22/2022 5:50:00 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"AAdzZWNyZXQxseY27CXS+xvJMc3YG3kESKIYT8OhxoUZUV6LP+\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"abc\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex Bar\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex Barrenechea\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Amy Carroll\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"Amy Carroll\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"aradi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Ashley Welch\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"Ashley Welch\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Demo lobby leader san diego\",\"OperatorName\":\"ben\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Demo lobby leader san diego\",\"OperatorName\":\"bob\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Brandi Coley\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"brandi coley\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Briana Ramirez\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Cherie Cham\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"DeltaDemo\",\"OperatorName\":\"deltaMCO\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"kisa.abidi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Mary Hill\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Nicole Haboud\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Rahat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"sateesh\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Sylvia Mendez\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"sylvia mendez\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"test\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"William Elizarraras\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"abc\",\"Almira\",\"Rahat\",\"kisa.abidi\",\"Sylvia Mendez\",\"Amy Carroll\",\"Ashley Welch\",\"William Elizarraras\",\"Alex Bar\",\"Briana Ramirez\",\"Cherie Cham\",\"Brandi Coley\",\"Nicole Haboud\",\"Alex Barrenechea\",\"Alex\",\"Mary Hill\",\"AAdzZWNyZXQxseY27CXS+xvJMc3YG3kESKIYT8OhxoUZUV6LP+\",\"test\",\"aradi\",\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"sateesh\",\"sylvia mendez\",\"Amy Carroll\",\"Ashley Welch\",\"brandi coley\",\"deltaMCO\",\"ben\",\"bob\"],\"TicketServed\":[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],\"SLA\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ServingPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"BackendPercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"IdlePercentage\":[0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00,0.00],\"ProcessingTime\":[\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\",\"00:00:00\"]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/22/2022 5:50:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:50:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:52:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:52:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:54:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:54:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:56:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:56:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 5:57:30 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-23 to: 2022-09-23 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 119.73.97.158 11/22/2022 5:58:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 5:58:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 6:00:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 6:00:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 6:02:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 6:02:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 6:03:40 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/22/2022 6:03:40 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/22/2022 6:03:41 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/22/2022 6:03:41 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 6:03:43 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-10-23 fto: 2022-11-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/22/2022 6:03:44 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 6:03:45 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-09-23 fto: 2022-10-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/22/2022 6:03:46 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 6:03:59 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-08-24 fto: 2022-09-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/22/2022 6:04:00 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 6:04:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 6:04:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 6:05:52 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-08-24 fto: 2022-09-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/22/2022 6:05:54 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 6:06:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 6:06:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 6:07:58 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-08-24 fto: 2022-09-22 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|ADR-Appointment Drop Off|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 6:07:58 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"PDS BLD APP DROP OFF\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Appointment Drop Off\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"PDS BLD APP DROP OFF\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Appointment Drop Off\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/22/2022 6:08:08 AM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 119.73.97.158 11/22/2022 6:08:08 AM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 119.73.97.158 11/22/2022 6:08:09 AM | Request Received getUserModuleRights=> branchId:92userId: 17 | Client IP: 119.73.97.158 11/22/2022 6:08:27 AM | Request Received getUserModuleRights=> branchId:92userId: 17 | Client IP: 119.73.97.158 11/22/2022 6:08:28 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 6:08:28 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 6:08:34 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/22/2022 6:08:34 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/22/2022 6:08:35 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-08-24 fto: 2022-09-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/22/2022 6:08:36 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 6:08:53 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-08-24 fto: 2022-09-22 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|ADR-Appointment Drop Off|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 6:08:53 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"PDS BLD APP DROP OFF\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Appointment Drop Off\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"PDS BLD APP DROP OFF\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"Appointment Drop Off\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/22/2022 6:08:58 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-08-24 fto: 2022-09-22 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|ADR-Appointment Drop Off|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 6:09:00 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"AAdzZWNyZXQxseY27CXS+xvJMc3YG3kESKIYT8OhxoUZUV6LP+\",\"TicketServed\":98,\"AvgServiceTime\":\"00:00:05\",\"SLA\":26.53,\"DaysWorked\":15,\"LoggedTime\":\"7 day(s) 16:09:46\",\"ServingPercentage\":0.09,\"BackendPercentage\":0.00,\"IdlePercentage\":99.91,\"ProcessingTime\":\"00:01:46\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"abc\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex Bar\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"09:16:50\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Alex Barrenechea\",\"TicketServed\":18,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":5,\"LoggedTime\":\"2 day(s) 09:36:42\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:40\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Almira\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Amy Carroll\",\"TicketServed\":9,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":6,\"LoggedTime\":\"2 day(s) 20:47:27\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:01:42\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"Amy Carroll\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:31:02\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"aradi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Ashley Welch\",\"TicketServed\":4,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":3,\"LoggedTime\":\"1 day(s) 08:54:48\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"Ashley Welch\",\"TicketServed\":3,\"AvgServiceTime\":\"00:05:25\",\"SLA\":80.00,\"DaysWorked\":2,\"LoggedTime\":\"08:01:19\",\"ServingPercentage\":0.04,\"BackendPercentage\":0.00,\"IdlePercentage\":99.96,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Brandi Coley\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"brandi coley\",\"TicketServed\":2,\"AvgServiceTime\":\"00:00:10\",\"SLA\":100.00,\"DaysWorked\":1,\"LoggedTime\":\"00:33:26\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Briana Ramirez\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"C1\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Cherie Cham\",\"TicketServed\":4,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"05:10:50\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"DeltaDemo\",\"OperatorName\":\"deltaMCO\",\"TicketServed\":433,\"AvgServiceTime\":\"00:00:14\",\"SLA\":99.54,\"DaysWorked\":21,\"LoggedTime\":\"12 day(s) 22:33:03\",\"ServingPercentage\":0.55,\"BackendPercentage\":0.00,\"IdlePercentage\":99.45,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"kisa.abidi\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Mary Hill\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Nicole Haboud\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Rahat\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"sateesh\",\"TicketServed\":1,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"Sylvia Mendez\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":7,\"LoggedTime\":\"3 day(s) 16:10:04\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.03,\"IdlePercentage\":99.97,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"QA Branch\",\"OperatorName\":\"sylvia mendez\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":1,\"LoggedTime\":\"00:31:03\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":100.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"test\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"OperatorName\":\"William Elizarraras\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"DaysWorked\":0,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackendPercentage\":0.00,\"IdlePercentage\":0.00,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[\"C1\",\"abc\",\"Almira\",\"Rahat\",\"kisa.abidi\",\"Sylvia Mendez\",\"Amy Carroll\",\"Ashley Welch\",\"William Elizarraras\",\"Alex Bar\",\"Briana Ramirez\",\"Cherie Cham\",\"Brandi Coley\",\"Nicole Haboud\",\"Alex Barrenechea\",\"Alex\",\"Mary Hill\",\"Mary Hill\",\"AAdzZWNyZXQxseY27CXS+xvJMc3YG3kESKIYT8OhxoUZUV6LP+\",\"test\",\"aradi\",\"AAdzZWNyZXQxJNc1UJ+qFthLnuOtAcL++SThJGhGUckQQPVePk\",\"sateesh\",\"sylvia mendez\",\"Amy Carroll\",\"Ashley Welch\",\"brandi 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fetched successfully!"} | Client IP: 119.73.97.158 11/22/2022 6:09:07 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-08-24 fto: 2022-09-22 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 6:09:10 AM | Response Sent => 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fetched successfully!"} | Client IP: 119.73.97.158 11/22/2022 6:09:16 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-08-24 fto: 2022-09-22 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 6:09:18 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch 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Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 6:10:06 AM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket 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| Client IP: 124.29.238.205 11/22/2022 6:12:01 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 6:12:01 AM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. 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LUEG\",\"Teller\":\"kisa.abidi\",\"Date\":\"22/11/2022\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"Mary Hill\",\"Date\":\"22/11/2022\",\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLAService\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingPercentage\":0.00,\"BackOfficePercentage\":0.00,\"IdlePercentage\":0.00,\"ArrivalTime\":\"00:00:00\",\"EndTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"PDS LUEG\",\"Teller\":\"Nicole 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Cham\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"deltaMCO\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"kisa.abidi\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Mary Hill\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Nicole Haboud\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Rahat\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"sateesh\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"Sylvia Mendez\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"sylvia mendez\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"test\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"Teller\":\"William Elizarraras\",\"ServiceHours\":0.00,\"BackOfficeHours\":0.00,\"IdleHours\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 119.73.97.158 11/22/2022 6:12:27 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 6:12:27 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 6:14:09 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 6:14:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 6:25:08 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 11/22/2022 6:25:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 11/22/2022 6:25:25 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 11/22/2022 6:25:25 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 11/22/2022 6:26:01 AM | Request Received onLoginClick=> userName: ensha | Client IP: 124.29.238.205 11/22/2022 6:26:02 AM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"1GAIPZUS3L"} | Client IP: 124.29.238.205 11/22/2022 6:26:02 AM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 124.29.238.205 11/22/2022 6:26:08 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 11/22/2022 6:26:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/22/2022 6:26:08 AM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 124.29.238.205 11/22/2022 6:26:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 124.29.238.205 11/22/2022 6:26:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/22/2022 6:26:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 6:26:09 AM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 124.29.238.205 11/22/2022 6:26:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 124.29.238.205 11/22/2022 6:26:12 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 124.29.238.205 11/22/2022 6:26:12 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 6:26:17 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/22/2022 6:26:17 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"00:00:00\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 124.29.238.205 11/22/2022 6:26:32 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-11-23 to: 2022-11-23 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 124.29.238.205 11/22/2022 6:26:41 AM | Request Received getCustomerReportData=> branchid: 92|100|101|103| from: 2022-09-23 to: 2022-09-23 CustomerNameID: CustomerID: RecordID: A04 userId: 17 language: En | Client IP: 124.29.238.205 11/22/2022 6:28:09 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 6:28:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 6:29:09 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 6:29:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 6:30:08 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 6:30:08 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 6:31:09 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 6:31:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 6:32:09 AM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 124.29.238.205 11/22/2022 6:32:09 AM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 124.29.238.205 11/22/2022 6:32:26 AM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 124.29.238.205 11/22/2022 6:32:26 AM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time 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2022-11-22 fto: 2022-11-22 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 6:52:26 AM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA 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#\"}]","reportBody":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-hourly-detail-component","graphData":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:21:26 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 11:21:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 11:21:26 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 11:21:26 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 11:21:34 PM | Request Received onLoginClick=> userName: ensha | Client IP: 125.209.125.146 11/22/2022 11:21:34 PM | Response Sent => {"Result":"0","UserID":"17","UserRoleID":"2","UserLevelID":"1-R","UserName":"ensha","Password":"Xy462KzHuK8=","tokenKey":"MFO2MXOENG"} | Client IP: 125.209.125.146 11/22/2022 11:21:34 PM | Request Received getUserModuleRights=> branchId:0userId: 17 | Client IP: 125.209.125.146 11/22/2022 11:21:35 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 11:21:35 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 11:21:36 PM | Request Received getTranslationsWithActiveLanguages=> languageCode:En | Client IP: 125.209.125.146 11/22/2022 11:21:36 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, languageCode: En | Client IP: 125.209.125.146 11/22/2022 11:21:37 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 11:21:37 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 11:21:37 PM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-23 fto: 2022-11-23 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 11:21:38 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 11:21:40 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-23 fto: 2022-11-23 fOtherParameters: category:DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|GIN-DEHQ GENERAL INFO|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:21:40 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:21:49 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-23 fto: 2022-11-23 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:21:49 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[]","graphName":"rpt-cat-summary-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:22:00 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-23 fto: 2022-11-23 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Service Quality rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:22:01 PM | Response Sent => {"reportName":"Service Quality","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"},{\"colName\":\"CountServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"MaxWaitTime\",\"colText\":\"Waiting Time Max.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"}]","reportBody":"[]","filters":"[{\"ticketStateFilter\":true, \"reportDataIsDynamic\": \"0\", \"data\": [{ \"name\": \"Waiting\", \"value\": \"waiting\"},{\"name\": \"Service\", \"value\": \"service\" }] },{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":null},{\"colName\":\"Waiting Time\",\"colValue\":null}]","graphName":"rpt-cat-serviceqlty-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:22:05 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-23 fto: 2022-11-23 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Branch Comparison rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:22:07 PM | Response Sent => {"reportName":"Branch Comparison","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[]","graphName":"rpt-branch-comparison-component","graphData":"{\"BranchName\":[],\"TicketIssued\":[],\"TicketServed\":[],\"TicketServedPercentage\":[],\"TicketWaitingPercentage\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:22:09 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-23 fto: 2022-11-23 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Matter Codes Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:22:09 PM | Response Sent => {"reportName":"Matter Codes Detail","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category/Matter Codes\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg. Per Transaction\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA % Per Transaction\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA # Per Transaction\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Transaction(s) #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Transaction(s) %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:22:12 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-23 fto: 2022-11-23 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:22:13 PM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":null},{\"colName\":\"Waiting Time\",\"colValue\":null},{\"colName\":\"Service Time\",\"colValue\":null},{\"colName\":\"No Show\",\"colValue\":null}]","graphName":"rpt-hourly-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:22:19 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-23 fto: 2022-11-23 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Summary rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:22:20 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"DaysWorked\",\"colText\":\"Day(s) Worked\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackendPercentage\",\"colText\":\"Back Office Time %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"rpt-tp-summary-component","graphData":"{\"OperatorName\":[],\"TicketServed\":[],\"SLA\":[],\"ServingPercentage\":[],\"BackendPercentage\":[],\"IdlePercentage\":[],\"ProcessingTime\":[]}","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:22:22 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-23 fto: 2022-11-23 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Attendance rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:22:24 PM | Response Sent => {"reportName":"Attendance","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingPercentage\",\"colText\":\"Service Time %\"},{\"colName\":\"BackOfficePercentage\",\"colText\":\"Back Office %\"},{\"colName\":\"IdlePercentage\",\"colText\":\"Idle %\"},{\"colName\":\"ArrivalTime\",\"colText\":\"Arrival Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"Logged time\",\"colValue\":null},{\"colName\":\"Total Time\",\"colValue\":null}]","graphName":"rpt-tellers-attendance-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:22:26 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-23 fto: 2022-11-23 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Category Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:22:26 PM | Response Sent => {"reportName":"Category Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketsServed\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"TicketsServedPercent\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLAService\",\"colText\":\"SLA Service %\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null},{\"colName\":\"SLA Service\",\"colValue\":null}]","graphName":"rpt-tellers-category-detail-component","graphData":"[]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:22:29 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-23 fto: 2022-11-23 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:22:30 PM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:22:32 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-23 fto: 2022-11-23 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:22:33 PM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:22:36 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-23 fto: 2022-11-23 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Receptionist Report rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:22:37 PM | Response Sent => {"reportName":"Receptionist Report","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketsIssued\",\"colText\":\"Ticket(s) Issued\"},{\"colName\":\"IssuedTicketsPercentage\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"BackOfficeTime\",\"colText\":\"BackOffice Time\"},{\"colName\":\"BackOfficeCount\",\"colText\":\"BackOffice Count\"},{\"colName\":\"BackOfficeTimePercentage\",\"colText\":\"BackOffice Time %\"},{\"colName\":\"IdleTimePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"Counter\",\"colText\":\"Counter\"},{\"colName\":\"LoginTime\",\"colText\":\"BackOffice Start Time\"},{\"colName\":\"LogoutTime\",\"colText\":\"BackOffice End Time\"},{\"colName\":\"BackOfficeActivity\",\"colText\":\"BackOffice Activity\"}]","reportBody":"[]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:22:39 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-23 fto: 2022-11-23 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:22:39 PM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket Status\"},{\"colName\":\"Happy\",\"colText\":\"Happy\"},{\"colName\":\"Satisfied\",\"colText\":\"Satisfied\"},{\"colName\":\"Dissatisfied\",\"colText\":\"Dissatisfied\"},{\"colName\":\"TerminalID\",\"colText\":\"Terminal ID\"},{\"colName\":\"TellerID\",\"colText\":\"Teller ID\"},{\"colName\":\"TellerName\",\"colText\":\"Teller Name\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":null},{\"colName\":\"Avg. Waiting Time\",\"colValue\":null},{\"colName\":\"Avg. Service Time\",\"colValue\":null}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:22:41 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Ticket Detail with Customer Feedback rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:22:42 PM | Response Sent => {"reportName":"Ticket Detail with Customer Feedback","reportHeaders":"[{\"colName\":\"BranchCode\",\"colText\":\"Branch Code\"},{\"colName\":\"BranchName\",\"colText\":\"Branch Name\"},{\"colName\":\"RegionName\",\"colText\":\"Region Name\"},{\"colName\":\"ServiceType\",\"colText\":\"Service Type\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"TransactionDate\",\"colText\":\"Transaction Date\"},{\"colName\":\"TransactionTime\",\"colText\":\"Transaction Time\"},{\"colName\":\"TransactionServingTime\",\"colText\":\"Transaction Serving Time\"},{\"colName\":\"TransactionWaitingTime\",\"colText\":\"Transaction Waiting Time\"},{\"colName\":\"TransactionEndTime\",\"colText\":\"Transaction End Time\"},{\"colName\":\"TicketStatus\",\"colText\":\"Ticket Status\"},{\"colName\":\"Happy\",\"colText\":\"Happy\"},{\"colName\":\"Satisfied\",\"colText\":\"Satisfied\"},{\"colName\":\"Dissatisfied\",\"colText\":\"Dissatisfied\"},{\"colName\":\"TerminalID\",\"colText\":\"Terminal ID\"},{\"colName\":\"TellerID\",\"colText\":\"Teller ID\"},{\"colName\":\"TellerName\",\"colText\":\"Teller Name\"}]","reportBody":"[]","filters":"[]","summaryData":"[{\"colName\":\"Ticket Issued/Served\",\"colValue\":\"0/0\"},{\"colName\":\"Avg. Waiting Time\",\"colValue\":\"Avg 00:00:00\"},{\"colName\":\"Avg. Service Time\",\"colValue\":\"Avg 00:00:00\"}]","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:22:44 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Receptionist Report rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:22:44 PM | Response Sent => {"reportName":"Receptionist Report","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketsIssued\",\"colText\":\"Ticket(s) Issued\"},{\"colName\":\"IssuedTicketsPercentage\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"BackOfficeTime\",\"colText\":\"BackOffice Time\"},{\"colName\":\"BackOfficeCount\",\"colText\":\"BackOffice Count\"},{\"colName\":\"BackOfficeTimePercentage\",\"colText\":\"BackOffice Time %\"},{\"colName\":\"IdleTimePercentage\",\"colText\":\"Idle Time %\"},{\"colName\":\"Counter\",\"colText\":\"Counter\"},{\"colName\":\"LoginTime\",\"colText\":\"BackOffice Start Time\"},{\"colName\":\"LogoutTime\",\"colText\":\"BackOffice End Time\"},{\"colName\":\"BackOfficeActivity\",\"colText\":\"BackOffice 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}]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:22:49 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Teller Activity Log rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:22:49 PM | Response Sent => {"reportName":"Teller Activity Log","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Teller\",\"colText\":\"Teller\"},{\"colName\":\"EmpID\",\"colText\":\"ID\"},{\"colName\":\"ActiveDirectory\",\"colText\":\"Active Directory\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"Status\",\"colText\":\"Status\"},{\"colName\":\"CounterID\",\"colText\":\"Counter\"},{\"colName\":\"StartTime\",\"colText\":\"Start Time\"},{\"colName\":\"EndTime\",\"colText\":\"End Time\"},{\"colName\":\"EnlapsedTime\",\"colText\":\"Elapsed Time\"},{\"colName\":\"ActivityName\",\"colText\":\"Activity Name\"},{\"colName\":\"ActivityStartTime\",\"colText\":\"Activity Start Time\"},{\"colName\":\"ActivityEndTime\",\"colText\":\"Activity End Time\"}]","reportBody":"[{\"BranchName\":\"PDS 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LUEG\",\"Teller\":\"sateesh\",\"EmpID\":null,\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QA Branch\",\"Teller\":\"sylvia mendez\",\"EmpID\":\"213\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QA Branch\",\"Teller\":\"Amy Carroll\",\"EmpID\":\"834\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QA Branch\",\"Teller\":\"Ashley Welch\",\"EmpID\":\"547\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"QA Branch\",\"Teller\":\"brandi coley\",\"EmpID\":\"344\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"DeltaDemo\",\"Teller\":\"deltaMCO\",\"EmpID\":\"234\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Demo lobby leader san diego\",\"Teller\":\"ben\",\"EmpID\":\"23423\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"},{\"BranchName\":\"Demo lobby leader san diego\",\"Teller\":\"bob\",\"EmpID\":\"23939\",\"ActiveDirectory\":\"-\",\"Date\":\"22/11/2022\",\"Status\":\"Offline\",\"CounterID\":null,\"StartTime\":\"-\",\"EndTime\":\"-\",\"EnlapsedTime\":\"00:00:00\",\"ActivityName\":\"-\",\"ActivityStartTime\":\"-\",\"ActivityEndTime\":\"-\"}]","filters":"[{\"operatorFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:22:51 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$operator:$language:En rptName: Teller Daily Detail rptCatName: Teller Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:22:51 PM | Response Sent => {"reportName":"Teller Daily Detail","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"OperatorName\",\"colText\":\"Teller\"},{\"colName\":\"Date\",\"colText\":\"Date\"},{\"colName\":\"TicketServed\",\"colText\":\"Ticket(s) Served\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Avg. Service Time\"},{\"colName\":\"SLA\",\"colText\":\"SLA Service %\"},{\"colName\":\"LoggedTime\",\"colText\":\"Logged Time\"},{\"colName\":\"ServingTime\",\"colText\":\"Service Time\"},{\"colName\":\"BackendTime\",\"colText\":\"Back Office Time\"},{\"colName\":\"IdleTime\",\"colText\":\"Idle Time\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"BranchName\":\"DeltaDemo\",\"OperatorName\":\"deltaMCO\",\"Date\":\"22/11/2022\",\"IssuedTickets\":0,\"TicketServed\":0,\"AvgServiceTime\":\"00:00:00\",\"SLA\":0.00,\"LoggedTime\":\"00:00:00\",\"ServingTime\":\"00:00:00\",\"BackendTime\":\"00:00:00\",\"IdleTime\":\"00:00:00\",\"ProcessingTime\":\"00:00:00\"},{\"BranchName\":\"Demo lobby leader san 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fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:23:07 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:23:08 PM | Response Sent => 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ZONING\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Tract Plan Check\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Tract Pre Review\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visit 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HEALTH\\u003c/strong\\u003e\",\"AvgWaitTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"WaitingSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"WaitingSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"AvgServiceTime\":\"\\u003cstrong\\u003e00:00:00\\u003c/strong\\u003e\",\"ServiceSLAPercentage\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ServiceSLACount\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"ServedTicketsPerCategory\":\"\\u003cstrong\\u003e0\\u003c/strong\\u003e\",\"PercentageServedTickets\":\"\\u003cstrong\\u003e0.00\\u003c/strong\\u003e\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Tract PreReview\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\"},{\"CategoryName\":\". \\u0026nbsp;\\u0026nbsp;\\u0026nbsp;\\u0026nbsp;Visit Removed\",\"AvgWaitTime\":\"00:00:00\",\"WaitingSLAPercentage\":\"0.00\",\"WaitingSLACount\":\"0\",\"AvgServiceTime\":\"0\",\"ServiceSLAPercentage\":\"0\",\"ServiceSLACount\":\"0\",\"ServedTicketsPerCategory\":\"0\",\"PercentageServedTickets\":\"0\",\"ProcessingTime\":\"00:00:00\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:23:25 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Hourly Detail rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:23:26 PM | Response Sent => {"reportName":"Hourly Detail","reportHeaders":"[{\"colName\":\"Inhour\",\"colText\":\"Hour\"},{\"colName\":\"IssuedTickets\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTickets\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"}]","reportBody":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"PercentageIssuedTickets\":0,\"ServedTickets\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"AvgServiceTime\":\"00:00:00\",\"WaitingSLAPercentage\":0.00,\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"0 / 0 (0%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:00 | SLA: 0.00%\"},{\"colName\":\"No Show\",\"colValue\":\"0 (0.00%)\"}]","graphName":"rpt-hourly-detail-component","graphData":"[{\"Inhour\":\"08:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"09:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"10:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"11:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"12:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"13:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"14:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"15:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"16:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"17:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"18:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"19:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0},{\"Inhour\":\"20:00\",\"IssuedTickets\":0,\"ServedTickets\":0,\"TicketComplianceInTargetWT\":0,\"TicketComplianceInTargetST\":0}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:23:44 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 11:23:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 11:23:45 PM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 125.209.125.146 11/22/2022 11:23:45 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 11:23:57 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 11:23:57 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 11:23:57 PM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: tellers-component| | Client IP: 125.209.125.146 11/22/2022 11:23:58 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 11:24:07 PM | Request Received getDashboardData=> fid: 92 ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 6 fFilters: | Client IP: 125.209.125.146 11/22/2022 11:24:22 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 125.209.125.146 11/22/2022 11:24:22 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 125.209.125.146 11/22/2022 11:24:23 PM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-22 fto: 2022-11-22 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 125.209.125.146 11/22/2022 11:24:23 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 11:24:54 PM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-11-21 fto: 2022-11-21 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 125.209.125.146 11/22/2022 11:24:55 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 11:25:08 PM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: counters-component| | Client IP: 125.209.125.146 11/22/2022 11:25:10 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 11:30:28 PM | Request Received getUserModuleRights=> branchId:92userId: 17 | Client IP: 125.209.125.146 11/22/2022 11:30:29 PM | Request Received getUserModuleRights=> branchId:92userId: 17 | Client IP: 125.209.125.146 11/22/2022 11:30:36 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 125.209.125.146 11/22/2022 11:30:36 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 125.209.125.146 11/22/2022 11:40:05 PM | Request Received getUserModuleRights=> branchId:103userId: 17 | Client IP: 125.209.125.146 11/22/2022 11:40:07 PM | Request Received getUserModuleRights=> branchId:103userId: 17 | Client IP: 125.209.125.146 11/22/2022 11:40:09 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 125.209.125.146 11/22/2022 11:40:09 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 125.209.125.146 11/22/2022 11:40:23 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: qurat, Categories Count: 1, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"1","CALL":{"order":[[{"category":1,"condition":"","count":1}]]}} | Client IP: 125.209.125.146 11/22/2022 11:40:24 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 125.209.125.146 11/22/2022 11:40:25 PM | Request Received getUserModuleRights=> branchId:103userId: 17 | Client IP: 125.209.125.146 11/22/2022 11:40:32 PM | Request Received addBranchCounter=> BranchId: 103, CounterId: 2, Profile Count: 2 | Client IP: 125.209.125.146 11/22/2022 11:40:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:branch counter saved | Client IP: 125.209.125.146 11/22/2022 11:40:53 PM | Request Received getUserModuleRights=> branchId:undefineduserId: 17 | Client IP: 125.209.125.146 11/22/2022 11:40:53 PM | Response Sent => responseCode:-1, responseStatus:error, responseText:Object reference not set to an instance of an object. | Client IP: 125.209.125.146 11/22/2022 11:40:54 PM | Request Received getUserModuleRights=> branchId:101userId: 17 | Client IP: 125.209.125.146 11/22/2022 11:40:54 PM | Request Received getUserModuleRights=> branchId:101userId: 17 | Client IP: 125.209.125.146 11/22/2022 11:41:19 PM | Request Received addCallingProfile=> ProfileId: , ProfileName: qurat 2, Categories Count: 2, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"2","CALL":{"order":[[{"category":2,"condition":{"max_wait_time":1000,"ticket_priority":false},"count":1}],[{"category":5,"condition":{"max_wait_time":2,"ticket_priority":true},"count":1}]]}} | Client IP: 125.209.125.146 11/22/2022 11:41:20 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 125.209.125.146 11/22/2022 11:41:21 PM | Request Received getUserModuleRights=> branchId:101userId: 17 | Client IP: 125.209.125.146 11/22/2022 11:41:32 PM | Request Received addCallingProfile=> ProfileId: 635, ProfileName: qurat 2, Categories Count: 2, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"2","CALL":{"order":[[{"category":2,"condition":{"max_wait_time":1,"ticket_priority":false},"count":1}],[{"category":5,"condition":{"max_wait_time":2,"ticket_priority":true},"count":1}]]}} | Client IP: 125.209.125.146 11/22/2022 11:41:32 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 125.209.125.146 11/22/2022 11:41:33 PM | Request Received getUserModuleRights=> branchId:101userId: 17 | Client IP: 125.209.125.146 11/22/2022 11:41:44 PM | Request Received addCallingProfile=> ProfileId: 635, ProfileName: qurat 2, Categories Count: 2, IsAux DefaultProfile: , IsAux AlternateProfile: , Engine Profile JSON: {"default_category":"2","CALL":{"order":[[{"category":2,"condition":{"max_wait_time":1,"ticket_priority":false},"count":1}],[{"category":5,"condition":{"max_wait_time":1000,"ticket_priority":true},"count":1}]]}} | Client IP: 125.209.125.146 11/22/2022 11:41:44 PM | Response Sent => responseCode:0, responseStatus:success, responseText:calling profile saved | Client IP: 125.209.125.146 11/22/2022 11:41:45 PM | Request Received getUserModuleRights=> branchId:101userId: 17 | Client IP: 125.209.125.146 11/22/2022 11:41:59 PM | Request Received getUserModuleRights=> branchId:101userId: 17 | Client IP: 125.209.125.146 11/22/2022 11:42:08 PM | Request Received getDashboardData=> fid: 103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: | Client IP: 125.209.125.146 11/22/2022 11:42:08 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 125.209.125.146 11/22/2022 11:43:28 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:43:28 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"PDS BLD APP DROP OFF\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD STREET ADD\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.45,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":1.35,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.76,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":33.33,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.90,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.76,\"AvgWaitTime\":\"00:00:08\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.90,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.76,\"AvgWaitTime\":\"00:00:09\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.45,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.76,\"AvgWaitTime\":\"00:00:08\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD ENG COM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PREREVIEW ENV HEALTH\",\"IssuedTicketsPerCategory\":15,\"PercentageIssuedTickets\":6.73,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":9.92,\"AvgWaitTime\":\"00:03:51\",\"WaitingSLACount\":11,\"WaitingSLAPercentage\":73.33,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":23.08,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD ENG RES\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.45,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":1.79,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":2.29,\"AvgWaitTime\":\"00:00:11\",\"WaitingSLACount\":3,\"WaitingSLAPercentage\":75.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PRE REVIEW LAND DEV\",\"IssuedTicketsPerCategory\":10,\"PercentageIssuedTickets\":4.48,\"ServedTicketsPerCategory\":7,\"PercentageServedTickets\":5.34,\"AvgWaitTime\":\"00:01:06\",\"WaitingSLACount\":7,\"WaitingSLAPercentage\":70.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PRE REVIEW ZONING\",\"IssuedTicketsPerCategory\":99,\"PercentageIssuedTickets\":44.39,\"ServedTicketsPerCategory\":65,\"PercentageServedTickets\":49.62,\"AvgWaitTime\":\"00:25:46\",\"WaitingSLACount\":49,\"WaitingSLAPercentage\":49.49,\"AvgServiceTime\":\"00:00:34\",\"ServiceSLACount\":14,\"ServiceSLAPercentage\":21.54,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.90,\"UnqualifiedTickets\":32,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD APPOINTMENTS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD EPM\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.90,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"ProcessingTime\":\"-\"},{\"CategoryName\":\" PDS BLD QUICK BUS\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.45,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.76,\"AvgWaitTime\":\"00:00:13\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD RESEARCH\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":1.35,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS PLN APPTs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD PLAN ROUTING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS PLN ZONING\",\"IssuedTicketsPerCategory\":24,\"PercentageIssuedTickets\":10.76,\"ServedTicketsPerCategory\":14,\"PercentageServedTickets\":10.69,\"AvgWaitTime\":\"00:19:35\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":54.17,\"AvgServiceTime\":\"00:00:13\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":21.43,\"NoShowTickets\":3,\"PercentageNoShowTickets\":1.35,\"UnqualifiedTickets\":7,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS LD RIGHT OF WAY\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":2.24,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":2.29,\"AvgWaitTime\":\"00:00:25\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":20.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS LD COUNTER SRV\",\"IssuedTicketsPerCategory\":4,\"PercentageIssuedTickets\":1.79,\"ServedTicketsPerCategory\":2,\"PercentageServedTickets\":1.53,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":2,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PRE REVIEW ENGINEER\",\"IssuedTicketsPerCategory\":37,\"PercentageIssuedTickets\":16.59,\"ServedTicketsPerCategory\":19,\"PercentageServedTickets\":14.50,\"AvgWaitTime\":\"00:11:41\",\"WaitingSLACount\":18,\"WaitingSLAPercentage\":48.65,\"AvgServiceTime\":\"00:00:02\",\"ServiceSLACount\":6,\"ServiceSLAPercentage\":31.58,\"NoShowTickets\":2,\"PercentageNoShowTickets\":0.90,\"UnqualifiedTickets\":16,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD TECH COM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD TECH RES\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":4.04,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":9,\"ProcessingTime\":\"-\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"131 / 223 (58.74%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:17:08 | SLA: 48.88%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:19 | SLA: 19.85%\"},{\"colName\":\"No Show\",\"colValue\":\"7 (3.14%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"PDS BLD APP DROP OFF\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD STREET ADD\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.10,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.13,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.15,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.13,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD ENG COM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PREREVIEW ENV HEALTH\",\"AverageServiceTimePerCategory\":0.06,\"AverageWaitingTimePerCategory\":3.86,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD ENG RES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.19,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PRE REVIEW LAND DEV\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":1.11,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PRE REVIEW ZONING\",\"AverageServiceTimePerCategory\":0.57,\"AverageWaitingTimePerCategory\":25.78,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD APPOINTMENTS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD EPM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\" PDS BLD QUICK BUS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.22,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD RESEARCH\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS PLN APPTs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD PLAN ROUTING\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS PLN ZONING\",\"AverageServiceTimePerCategory\":0.23,\"AverageWaitingTimePerCategory\":19.59,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS LD RIGHT OF WAY\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.42,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS LD COUNTER SRV\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.11,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PRE REVIEW ENGINEER\",\"AverageServiceTimePerCategory\":0.04,\"AverageWaitingTimePerCategory\":11.69,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD TECH COM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD TECH RES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"}]","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:43:39 PM | Request Received getReportData=> fid: 92 ftype: ffrom: 2022-09-23 fto: 2022-09-23 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketNumber:$language:En rptName: Ticket Tracking Summary rptCatName: Ticket Tracking fUserLevel: 1-R | Client IP: 125.209.125.146 11/22/2022 11:43:39 PM | Response Sent => {"reportName":"Ticket Tracking Summary","reportHeaders":"[{\"colName\":\"BranchName\",\"colText\":\"Branch\"},{\"colName\":\"Category\",\"colText\":\"Category\"},{\"colName\":\"TicketNumber\",\"colText\":\"Ticket Number\"},{\"colName\":\"ClientName\",\"colText\":\"Client 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\",\"Category\":\"PDS BLD TECH COM\",\"Teller\":\"Sylvia Mendez\",\"WaitingTime\":\"00:00:42\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD85079\",\"Email\":\"619-458-8572\",\"ClientInfo\":\"sylvia.mendez@sdcounty.ca.gov\",\"ClientInfo2\":\"PDS2014-MHPARK-000114\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Service added for this ticket\",\"Date\":\"23-09-2022\",\"Time\":\"11:52:08\",\"CounterId\":\"15\",\"EventId\":\"2831\"},{\"TicketNumber\":\"SF001\",\"ClientName\":\"\\u0027Sylvia Mendezz \",\"Category\":\"PDS BLD TECH COM\",\"Teller\":\"Sylvia Mendez\",\"WaitingTime\":\"00:00:42\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD85079\",\"Email\":\"619-458-8572\",\"ClientInfo\":\"sylvia.mendez@sdcounty.ca.gov\",\"ClientInfo2\":\"PDS2014-MHPARK-000114\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"23-09-2022\",\"Time\":\"11:52:10\",\"CounterId\":\"15\",\"EventId\":\"2833\"},{\"TicketNumber\":\"V550\",\"ClientName\":\"\\u0027Joe Salt \",\"Category\":\"PRE REVIEW ZONING\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:02:18\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD70714\",\"Email\":\"6549872345\",\"ClientInfo\":\"salty874321@gmail.com\",\"ClientInfo2\":\"A01\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been issued\",\"Date\":\"23-09-2022\",\"Time\":\"10:47:05\",\"CounterId\":\"0\",\"EventId\":\"2763\"},{\"TicketNumber\":\"V550\",\"ClientName\":\"\\u0027Joe Salt \",\"Category\":\"PRE REVIEW ZONING\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:02:18\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD70714\",\"Email\":\"6549872345\",\"ClientInfo\":\"salty874321@gmail.com\",\"ClientInfo2\":\"A01\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Service added for this ticket\",\"Date\":\"23-09-2022\",\"Time\":\"10:49:28\",\"CounterId\":\"5\",\"EventId\":\"2771\"},{\"TicketNumber\":\"V550\",\"ClientName\":\"\\u0027Joe Salt \",\"Category\":\"PRE REVIEW ZONING\",\"Teller\":\"Amy Carroll\",\"WaitingTime\":\"00:02:18\",\"ServiceTime\":\"00:00:00\",\"BranchName\":\"PDS LUEG\",\"PhoneNumber\":\"SD70714\",\"Email\":\"6549872345\",\"ClientInfo\":\"salty874321@gmail.com\",\"ClientInfo2\":\"A01\",\"TicketOrigin\":\"webticket\",\"ProcessingTime\":\"-\",\"Action\":\"Ticket has been served\",\"Date\":\"23-09-2022\",\"Time\":\"10:49:31\",\"CounterId\":\"5\",\"EventId\":\"2773\"}]","filters":"[]","summaryData":"","graphName":"","graphData":"","responseCode":"0","responseStatus":"success","responseText":"Data fetched successfully!"} | Client IP: 125.209.125.146 11/22/2022 11:44:00 PM | Request Received getSamsungAppointmentReportData=> fId: 92 ffrom: 2022-11-23 fto: 2022-11-23 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 11:44:14 PM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-23 fto: 2022-11-09 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 11:44:53 PM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-27 fto: 2022-09-27 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 11:45:12 PM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-28 fto: 2022-09-28 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 11:45:15 PM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-27 fto: 2022-09-27 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 11:45:29 PM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-27 fto: 2022-09-27 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 11:47:46 PM | Request Received getDashboardList=> userId: 17, languageCode:En | Client IP: 119.73.97.158 11/22/2022 11:47:46 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully!, dashboardList: [] | Client IP: 119.73.97.158 11/22/2022 11:47:47 PM | Request Received getDashboardData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 operatorId: 0 fFilters: |Svctime|Svctime componentNames: service-component|waiting-component|counter-component|branch-evolution-component| | Client IP: 119.73.97.158 11/22/2022 11:47:49 PM | Response Sent => responseCode:0, responseStatus:success, responseText:Data fetched successfully! | Client IP: 119.73.97.158 11/22/2022 11:48:02 PM | Request Received getReportData=> fid: 92|100|101|103| ftype: ffrom: 2022-07-01 fto: 2022-08-31 fOtherParameters: category:ADO-PDS BLD APP DROP OFF|BSA-PDS BLD STREET ADD|DHR-DEHQ HOME RV PARK|DRW-DEHQ RECYCLED WATER|DSS-DEHQ SEPTIC SYSTEM|DWW-DEHQ WATER WELL|ECL-PDS BLD ENG COM|ENH-PREREVIEW ENV HEALTH|ERD-PDS BLD ENG RES|GIN-DEHQ GENERAL INFO|LDT-PRE REVIEW LAND DEV|MIN-PRE REVIEW ZONING|PBA-PDS BLD APPOINTMENTS|PBE-PDS BLD EPM|PBQ- PDS BLD QUICK BUS|PBR-PDS BLD RESEARCH|PPA-PDS PLN APPTs|PPR-PDS BLD PLAN ROUTING|PPZ-PDS PLN ZONING|PRW-PDS LD RIGHT OF WAY|PSC-PDS LD COUNTER SRV|REG-PRE REVIEW ENGINEER|TCL-PDS BLD TECH COM|TRL-PDS BLD TECH RES|$ticketStatus:$ticketState:$sla:$duration:$language:En rptName: Summary rptCatName: Service Performance fUserLevel: 1-R | Client IP: 119.73.97.158 11/22/2022 11:48:02 PM | Response Sent => {"reportName":"Summary","reportHeaders":"[{\"colName\":\"CategoryName\",\"colText\":\"Category\"},{\"colName\":\"IssuedTicketsPerCategory\",\"colText\":\"Ticket(s) Issued #\"},{\"colName\":\"PercentageIssuedTickets\",\"colText\":\"Ticket(s) Issued %\"},{\"colName\":\"ServedTicketsPerCategory\",\"colText\":\"Ticket(s) Served #\"},{\"colName\":\"PercentageServedTickets\",\"colText\":\"Ticket(s) Served %\"},{\"colName\":\"AvgWaitTime\",\"colText\":\"Waiting Time Avg.\"},{\"colName\":\"WaitingSLACount\",\"colText\":\"Waiting Time SLA #\"},{\"colName\":\"WaitingSLAPercentage\",\"colText\":\"Waiting Time SLA %\"},{\"colName\":\"AvgServiceTime\",\"colText\":\"Service Time Avg.\"},{\"colName\":\"ServiceSLACount\",\"colText\":\"Service Time SLA #\"},{\"colName\":\"ServiceSLAPercentage\",\"colText\":\"Service Time SLA %\"},{\"colName\":\"NoShowTickets\",\"colText\":\"No Show Ticket(s) #\"},{\"colName\":\"PercentageNoShowTickets\",\"colText\":\"No Show Ticket(s) %\"},{\"colName\":\"UnqualifiedTickets\",\"colText\":\"Non-Qualified Ticket(s)\"},{\"colName\":\"ProcessingTime\",\"colText\":\"Processing Time\"}]","reportBody":"[{\"CategoryName\":\"PDS BLD APP DROP OFF\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD STREET ADD\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.45,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ HOME RV PARK\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":1.35,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.76,\"AvgWaitTime\":\"00:00:06\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":33.33,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.90,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.76,\"AvgWaitTime\":\"00:00:08\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.90,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.76,\"AvgWaitTime\":\"00:00:09\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":50.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":1,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.45,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.76,\"AvgWaitTime\":\"00:00:08\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD ENG COM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PREREVIEW ENV HEALTH\",\"IssuedTicketsPerCategory\":15,\"PercentageIssuedTickets\":6.73,\"ServedTicketsPerCategory\":13,\"PercentageServedTickets\":9.92,\"AvgWaitTime\":\"00:03:51\",\"WaitingSLACount\":11,\"WaitingSLAPercentage\":73.33,\"AvgServiceTime\":\"00:00:03\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":23.08,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD ENG 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APPOINTMENTS\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD EPM\",\"IssuedTicketsPerCategory\":2,\"PercentageIssuedTickets\":0.90,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"ProcessingTime\":\"-\"},{\"CategoryName\":\" PDS BLD QUICK BUS\",\"IssuedTicketsPerCategory\":1,\"PercentageIssuedTickets\":0.45,\"ServedTicketsPerCategory\":1,\"PercentageServedTickets\":0.76,\"AvgWaitTime\":\"00:00:13\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":100.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD RESEARCH\",\"IssuedTicketsPerCategory\":3,\"PercentageIssuedTickets\":1.35,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":3,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS PLN APPTs\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD PLAN ROUTING\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS PLN ZONING\",\"IssuedTicketsPerCategory\":24,\"PercentageIssuedTickets\":10.76,\"ServedTicketsPerCategory\":14,\"PercentageServedTickets\":10.69,\"AvgWaitTime\":\"00:19:35\",\"WaitingSLACount\":13,\"WaitingSLAPercentage\":54.17,\"AvgServiceTime\":\"00:00:13\",\"ServiceSLACount\":3,\"ServiceSLAPercentage\":21.43,\"NoShowTickets\":3,\"PercentageNoShowTickets\":1.35,\"UnqualifiedTickets\":7,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS LD RIGHT OF WAY\",\"IssuedTicketsPerCategory\":5,\"PercentageIssuedTickets\":2.24,\"ServedTicketsPerCategory\":3,\"PercentageServedTickets\":2.29,\"AvgWaitTime\":\"00:00:25\",\"WaitingSLACount\":1,\"WaitingSLAPercentage\":20.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":2,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS LD COUNTER 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COM\",\"IssuedTicketsPerCategory\":0,\"PercentageIssuedTickets\":0.00,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":0,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD TECH RES\",\"IssuedTicketsPerCategory\":9,\"PercentageIssuedTickets\":4.04,\"ServedTicketsPerCategory\":0,\"PercentageServedTickets\":0.00,\"AvgWaitTime\":\"00:00:00\",\"WaitingSLACount\":0,\"WaitingSLAPercentage\":0.00,\"AvgServiceTime\":\"00:00:00\",\"ServiceSLACount\":0,\"ServiceSLAPercentage\":0.00,\"NoShowTickets\":0,\"PercentageNoShowTickets\":0.00,\"UnqualifiedTickets\":9,\"ProcessingTime\":\"-\"}]","filters":"[{\"categoriesFilter\":true, \"reportDataIsDynamic\": \"1\", \"data\": [{ }] }]","summaryData":"[{\"colName\":\"Ticket(s) Served / Issued\",\"colValue\":\"131 / 223 (58.74%)\"},{\"colName\":\"Waiting Time\",\"colValue\":\"Avg.: 00:17:08 | SLA: 48.88%\"},{\"colName\":\"Service Time\",\"colValue\":\"Avg.: 00:00:19 | SLA: 19.85%\"},{\"colName\":\"No Show\",\"colValue\":\"7 (3.14%)\"}]","graphName":"rpt-cat-summary-component","graphData":"[{\"CategoryName\":\"PDS BLD APP DROP OFF\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD STREET ADD\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ HOME RV PARK\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.10,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ RECYCLED WATER\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.13,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ SEPTIC SYSTEM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.15,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ WATER WELL\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.13,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD ENG COM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PREREVIEW ENV HEALTH\",\"AverageServiceTimePerCategory\":0.06,\"AverageWaitingTimePerCategory\":3.86,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD ENG RES\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"DEHQ GENERAL INFO\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.19,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PRE REVIEW LAND DEV\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":1.11,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PRE REVIEW ZONING\",\"AverageServiceTimePerCategory\":0.57,\"AverageWaitingTimePerCategory\":25.78,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD APPOINTMENTS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD EPM\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\" PDS BLD QUICK BUS\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.22,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD RESEARCH\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS PLN APPTs\",\"AverageServiceTimePerCategory\":0.00,\"AverageWaitingTimePerCategory\":0.00,\"ProcessingTime\":\"-\"},{\"CategoryName\":\"PDS BLD PLAN 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Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-08-03 fto: 2022-08-03 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 11:53:33 PM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-08-01 fto: 2022-08-01 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 11:53:39 PM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-08-01 fto: 2022-08-31 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 11:55:01 PM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-08-01 fto: 2022-08-15 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 11:55:39 PM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-01 fto: 2022-09-30 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 11:56:15 PM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-01 fto: 2022-10-03 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 11:56:59 PM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-23 fto: 2022-09-23 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 11:57:08 PM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-23 fto: 2022-09-27 userId: 17 language: En | Client IP: 125.209.125.146 11/22/2022 11:58:51 PM | Request Received getSamsungAppointmentReportData=> fId: 92|100|101|103| ffrom: 2022-09-01 fto: 2022-11-30 userId: 17 language: En | Client IP: 125.209.125.146